PR53xx Operation Manual
Contents
1. Printer doesn t seem to work at all 34 Verify the power cord is plugged in securely on both ends and the printer is on Confirm power is applied by pressing the power switch Also be sure the printer is ready by verifying the LCD light above the Ready LED is illuminated PROBLEM ACTION Data cannot be transmitted to the Make certain the printer cable is securely connected to the back printer of the printer and computer SCSI Interface e Verify the SCSI ID is not conflicting with other device s e Cycle the power by turning the printer off and then back on e Verify the position of the terminating switch The terminating switch should be in the on position if the printer is at the end of the SCSI chain and off in all other positions Parallel Interface e Cycle the power by turning the printer off and then back on You must change the parallel port mode through your system BIOS or setup screen The system BIOS is generally entered by holding down a specific key while the computer is booting up This key will differ depending on which brand of computer you have but is often specified on screen during initial startup For example a line such as Press lt DEL gt key if you want to run SETUP may appear Setting the Parallel Port to ECP Once you have entered the BIOS use the on screen directions to locate the parallel port option and change it to ECP Also check if your particular BI2. 7 Note The SCSI ID cannot be the same as any other device in your system SCSI ID 0 is reserved for boot devices and is therefore not recommended for use The SCSI interface allows for very high speed data transmissions To ensure error free data transmissions use the shortest cable possible 2 4 2 Parallel Connection To connect the printer to your computer obtain the appropriate interface cable A printer to PC interface cable is a non standard accessory Figure 2 14 Parallel cable 4 Note Use only a shielded Type C IEEE 1284 parallel port cable up to a maximum of 6 5 feet long 1 Make sure the printer and computer are turned off 13 2 Connect the micro centronics connector to the printer s parallel port and snap the fastening clips into place Figure 2 15 Parallel port Connect the other side of the cable to the parallel connector on the back of the computer 4 Insert the power cord into the power receptacle on the rear of the printer Plug the other end into an available wall outlet 2 4 3 USB Connection To connect the printer to your computer obtain the appropriate USB 2 0 cable G Figure 2 16 USB cable 1 Make sure the printer and computer are turned off 2 Plug the USB 2 0 cable into the printer Figure 2 17 USB port 14 3 Plug the other end of the USB cable into the computer 4 Insert the power cord into the power receptacle on the rear of the printer Plug the oth
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6. 7 Remove the card when the process is completed and discard 21 T 3 2 Manual Cleaning As you use your printer dust and other particles may accumulate inside the printer before you actually need to replace the ribbon To maintain a consistent print quality manual cleaning procedures should be performed periodically The following identifies areas needed for manual cleaning 3 3 Cleaning the Takeup Roller The takeup roller automatically feeds the cards from off the bottom of the stack into the printer The takeup roller should be cleaned every 2 000 prints to help prevent card jams and maintain the best print quality 1 Open the card feeder door remove any blank cards and locate the takeup roller Figure 3 4 Clean the takeup roller 2 Use an alcohol swab to clean the roller Use your fingertips to move the roller back and forth while cleaning 3 After the roller has been cleaned and is completely dry reload the cards into the card feeder and close the card feeder door 3 3 Cleaning the Input Rollers The input roller module removes dust particles from the top and bottom of a card as it feeds into the printer Cleaning the rollers helps prevent card contamination thus allowing for a higher print quality The input rollers should be cleaned if your prints start showing bumps speckles or debris on the printed surface 22 1 Open the front access panel by depressing the release button Figure 3 5 Open front a
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9. Direct Card Printer User s Guide Nisca Series PR5300 PR5310 PR5350 PR5360LE PRS538LE TEAMNisca A Division of Kanematsu USA Inc 100 Randolph Road Somerset NJ 08873 Copyright 2007 Kanematsu USA Inc All rights reserved Revision date July 10 2007 TEAMNisca and the TEAMNisca logo are a registered trademark of Kanematsu USA Inc Microsoft and Windows are U S trademarks of Microsoft Corporation Names of products mentioned herein are used for identification purposes only and may be trademarks and or trademarks of their respective companies Table of Contents Chapter 1 Introduction Te WN CO TANS e cect ee ec ed tee eee tie ec eet ec ck ie oe tire EAN l ILo About Lis Users Guide sisseoste ee n E sincerest ieeiscoatanuuebioasiouate 1 deter al Site Regue menis 5 22c2ciccecsoscachonnceataacedersacenateseatioosevanannsataaceiennacasadraeaottechabanaasanes 2 Eo poran aey a O ese EE EEE R EEEE EEEa 2 1 5 1 Electrical Keguiremienis sssssrcsosseurrsorie naian EE n E oai a rasani 3 155 2 Physical REGQUIreMemts sessies esebe ea e A Ei 3 1 5 3 Environmental Requirements ccccccccccsssssssseseseeeeecceceeeceeeeeaaaeeesseeeeeeeeeeeeeeeeeeeeaaas 3 Chapter 2 Getting Started Ze Pe Fe AUG eea e NEN 4 2A I POOR Or UNG EINCCE prederien a rE E E EAE E a 4 ZA Ror OL ANG P aA A 5 2 ECD PE E E E E A E R 6 PME MCA a i O E A E E E E E A E E 6 ZA Front Access Panel sxzceszccnsoiasarcsssereaasducsssutonbs
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15. Ribbon Type gt Printer Cleaning USB ID Select gt EXE Print Printer Status ROM Version Setup Data Reset gt CLR EXE Return to Normal Mode IMAGE SETUP MENU Image Setup Entry Color Adjustment Gamma 0 Select Sharpness Adjust Image Data Print gt EXE Print Return to Normal Mode Return to Parent Menu COLOR ADJUSTMENT MENU Color Adjustment Entry Yellow Adjustment Magenta gt Adjustment Cyan gt Adjustment Black gt Adjustment Return to Normal Mode Return to Parent Menu RIBBON TYPE MENU Ribbon Type Entry Printer Ribbon gt Ribbon Selection Return to Normal Mode Return to Parent Menu 45 C 3 User Mode Menu Map PR58LE continued PRINTER CLEANING PRINTER ROM VERSION MENU STATUS MENU MENU Remove Normal Cards Printer Status Base Program Entry Set Cleaning Card EXE Key Print Main Program gt Please wait Now gt On Off Cleaning Return to Normal Print Retry Head Number Mode gt On Off Print Area Serial Number Edge to Edge Return to Normal Return to Normal Mode Mode Return to Parent Return to Parent Menu 46 APPENDIX Parts Replacement This printer is designed to provide excellent performance over time In order to maintain your printer in peek performance several parts should be replaced on a periodic basis The following table outlines these parts and the suggested repl
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18. flip turn unit is open Temperature of the print head is out of range Data cannot be written or read from the card s magnetic stripe 9 PROBABLE CAUSE ACTION Wait for the Ready to Print message Add more cards to the input feeder Close the front access panel and press the Clear button to return the printer to the ready state Close the top cover until it snaps closed Turn the printer off and allow the print head to cool Turn the printer back on and wait for the Ready to Print message Check the cards are loaded with the magnetic stripe in the correct orientation LCD SCREEN MESSAGE PROBABLE CAUSE ACTION Check whether high or low Print Card does not Exist Please Check Ribbon Ribbon Empty Ribbon Type Incorrect Ribbon Wind up miss An error has occurred during dual side printing This error occurs when the printer detects a problem with the ribbon The printer ribbon has run out The printer ribbon installed in the printer does not match the ribbon type specified in the printer settings The ribbon is not installed correctly the ribbon transport is dirty an improper card was used the engagement teeth on the bobbin are broken 4 2 Interpreting LCD Jam Messages coercivity cards have been specified Verify no debris is on the card and replace with another card Press the clear button and reprint the card Press the Ribbon Change Menu button to retract t
19. pts gt gt x i a ee E 0 gt gt 0 gt gt om o gt 3 ox oy E lt gt pts hy 7 iets CaA ects phate ches Cae S EN chs Cae ET Ee aeo ets aeS octets OS EN ets EN octets Oe AEN eh Cae phate het 7 lt gt lt gt ety iets ehhh a 3 x EEEE o gt cP aoe ae gt gt gt gt gt gt gt gt 0 gt om lt gt a gt lt P lt P lt gt lt gt lt gt 8 it a it it it it it co it it K t it it ot 2 lt gt S DEERE AA A Ee Ch tech tech tech eect s AIA TA A ATATA ATATA A ATA ATA ATATA ATATA ATATA ATATA ATATA A ATATA TATATATA TETA ETAT lt gt ose ey ay oS es oS oS a oS eS oo oS 2 oS eS oS eS oh oS eS oS a oh es eS oS eS oS eS eS oS eS eS eS AETS pets pects ets pets ee atts teh tats om 4 25 pects sc pects eee 25 5 di 25 3 5 25 di 3 25 25 ii Si 23 25 oe oe 5 23 ii Be ii lt 5 23 i Be x lt gt lt gt x ty i x gt lt gt x SeaDoo ache oe acorn ener rere ere Mere Mere Mee Nee 2
20. to replace the print head Avoid dirty cards because they can damage the print head fingers Hold card by Clean the print head If problem persists you Clean all rollers its edges only Ensure cards Ensure pr clean area debr 2 L2 K2 2 2 K2 L2 K2 L2 eo L2 Refer to the block diagram at the end of this section for button to reset the printer jam areas Press and hold the clear Press and hold the clear If the card does not eject automatically remove it manually button to reset the pr ACTION 2 2 K2 L2 L2 L2 is on de the ter or dirty rollers Insi d in the printer prin Grease from fingertips on PROBABLE CAUSE Most likely due to debr the card dust the surface of the card Print head is dirty z ao 5 N bith ttt Att Hh Hb HH tb tH b tHE matte E A A ditt aratata AIEEE EEEIEE EEEE EEEE CECH CECE CA ECE Ee ECE EE ECE ECE ECE ECR ech echt CECE eh AAA a cerh a echt OONO AEON EE EAE E EAE EE A eect tech tech tected eae EA ET ROO Baa E ae 4 EEEE EEA REEE EEEE REEE AAA EEA AA EAEE ty E ae ttt ttt 7 y oes lt 3 s s i it it it it it it tats bata 0 gt gt ee 3 oS fe eh a eS eh a PROBABLE CAUSE A card co ae m es 2 A 3 3 iy Ee A Ee A es 3 es H H lt 3 3
21. 23 2 He a 3 S He lt 3 a a ous a eo oes re ze eo eS 5 eS oe eS 35 i Be x i eS ZS eS o cere se ct i 2 at Zaoa ze ae tty gt 4674 phat om ce so 3 3 lt gt 35 lt gt gt BS Sete pope hhh F EEEE jii 2 OS gt EEE TETEA EET EERE m 3 ENEA eS a H He H i EEEE EEE R Briere eter H He H ee i HR oS ich aS oo 3 H eS eS H 2 eS x gt i x gt gt i x gt lt gt J ee A x oe A i Ee i A a Ee es 3 oe i gt lt gt lt gt ee iy eS A 3 A eS oS A i Ee i 3 oe A ee 3 SS i Se gt ae phe ze m a lt P 3 3 gt gt si 3 ne 3 35 3 3 ne 3 th et cP lt gt lt gt a lt P ct o cP oy lt gt ey g gt ta EAEI TOOTOO NEOON AEON AONO A OOOO EEA EAEAN eh cece OOO OOOO EOI OOOI AAEN se EEEE h lt 3 BEC EC EC EC EC EC EC EC CEC EC ECCT CeCe SEER CECE CECE CE CECE ECE EERE eee COS CEC CECE CECE CEC CECE CECE CEE CECE CEES ERRER m 35 a5 3 om C bey gt tehchttttetetatatatatatehetatetetete tet TATATATA TATATATA ATA etetett tatata tata teta TATATATA TATATATA TATATA TETAN ncaa
22. 5 A os os ots Hy oo ats 2 gt gS eS ety eS 3 m gS eh ty i 3 eS A a gt Se se s a s se lt 3 te es 2 es lt 3 2 es He lt 3 lt 3 2 iS A H ous pty ich eich Beeches eS Bete EEE es ce a lt gt m te H 2 e eS H a5 H oS Zieh ich 2S He H lt 3 oS H 5 ots He H lt gt o gt lt gt lt gt y S ESS lt gt lt gt s Ses Se ate Ses 2 H a eS a a a H n H s 53 oe a i eh 5 eS oe eh 2 2 oe eh eS eh ne i ae gt ee oy 52625 ox ety ox Sch ety oS oe eh 2 i oe eh ae gt ty 0 gt ae gt Hy ey eh ae lt gt Hy 0 gt Se ae o ey ae lt gt Ht ey lt gt oh ee lt gt lt gt lt gt gt gt lt gt ae m lt 3 He 3 et He ots lt 3 eK ots iy oes os a5 3 x5 os H EEA AEAEE AEAEE AA TO EEEE EE AAEN os os eS 5 eS eS eS ne ae 2 ttt ehh gt gt lt gt i lt gt tt ox lt gt lt gt x gt lt gt lt gt st gt i x x x gt it x x x gt lt gt x A x x lt gt x gt x SSeS ett EE E oS i 3 ta 35 oy oS ty 2 2 gt i 35
23. AAAA aaaeeeaa i 4 3 Card Appearance Issues Abnormal coloring of anamorphous area A thin line or scratch appears along the LCD SCREEN MESSAGE Card Jam Remove the Card entire card length CARD APPEARANCE Color discoloration 33 CARD APPEARANCE Random bands or streaks GEERT TT TENTH T THAT TT TTT TT TH Ta TTT TTT TTA TT BTM TTT E EEEE E EEE EEE E EEEE EEEE EEEE EEC OO OCC A A arora A are EEE EEEE EREEERE EE EREE EEE EREE BCC Cee eee eee SEE ee Berea cachet reece Ss SOLE C Ree ECE DECREE CECE CEE EE A E EEEE EEEE Ree eee ee et Shhh he Le kikiki Bocce Ss Pras Batata Beare rnc BSCE CEC CeCe Ce a A RA A AN E E EEEE E EEEE EEEE EEEE E E EEE EEE EEEE EEE EEEE EEE EEEE EEEE EE EEEE EEEE EEEE EEEE EEEE EEE EEEE EEEE EEEE EEEE A A A A A A M The color of the printed image suddenly changes in the middle of the card g A A A A A A A A e d 5 ae di ae oe 5 ote 2 cpt ae a mess of i a c i e a hy be e a co cL oh oh hy hy k ia E E Pj 8 Ss i see tite P F i ter Hn it BE HE st kh st ih eh kin Sein eh i i ah it BE HEH nah eh sit ih i E oo ht t eS i h M EA i i EEEE EEEE EEEE EEA SEE ECR EERE BCC CC Ee Eo CEC ee behead eee oh H t a ae oe i re ty bate t perth E ETETETT t oh io ik t s i oe io co pata ty hy of
24. E SSS SSCS SCS betstatatatets AAA TATAATATATA ATATA ATATA TATATATA TATATA ATATA ATAA ATA ATA A ATATA TATATATA AEA AAAA AAAA AAAA AAAA AAAA AAAA AAAA A A ATAA ATA A ATATA AATA AATA ATATA AATA AATA A ATATA ATATA ATATA A ATAATA ATATA ATATA ATATA ATA ATA TATATATA TATATATA ATATA ATA A ATATA ATATA ATATA TATATATA AAAA AAAA AAAA AAAA AA AAAA AAAA AAAA AAAA A AATAL ATA AATA ATA A AATA AAAA ATA AATA AAAA AATA ATATA ATA A AATE Atareta A ATATA A ATATA ATAA ATA ATATA ATATA TATATATA TATATATA A ATA A AATA AA ATATA AAAA AAAA AA AAAA A AAAA AAA AAAA A A A AA ATA ATATA ETAT TTO RAcaca ca chchchchchc ATATA ATATA ATATA ATATA TA TATATATA TATATATA ATATA TATA ATATA ATAT EAEE EEEE EEEE EEEIEE ec 4 goes AAAA SOOO ION gt at lt gt a sh 3 3 H 2 He SSeS Sea 3 TS S Bee Boe Bt ett Steet S Be Bes BSE ates ous 2 2 ttt o gt CE tE eE m 35 a5 gS a lt 5 a a eS H a eS a H CCCII 0 gt m 5 om x 35 5 t 4 oS 4 4 t t 4 att ttt lt gt eS 4 55 4 r oy ay x x lt gt lt gt i x x om s i o o lt gt o o O lt gt lt P EA t E t ET lt gt x lt gt x lt gt i x x x gt i x x x x gt x x x x lt gt x lt gt a4 oS oxo 2 eS oS eS oS oS oo oS a oe
25. H os ct ie oS 3 oS oS e528 aS 3 a A Bees Sees Ses Bees iis peer hehe eek H H 2 gt gt x gt x A es 3 x aS s a eS Be i A i es ee 3 3 A x 3 lt P lt P lt P lt gt lt P ne 3 3 it ae io 4 ty ects ty ih ety eich ety ty ih ety ih ty ox oh ies Sex eck oes ec echt esc eck oes esc Bees ees eck ees ec ees eck eae ees eS m ot Zieh ich 2 lt 3 He Zs y 3 3 He gy oe 3 3 ee A lt gt gt gt eh Sei s OOS Bee EEE A acne menace R ICH MRIS BCC eC eC ECE eee Brett Be 3 asesesesesaneses a E 2 c Et O 2 phat phat lt P ERRAR RRRS m 33 a 2 es eS 3 a5 eS H 3 i i 2 i i 3 eS gS es es i 5 i os ety oc ich i os ety oc ee och oh och ch ae oc es ich ch ee och eh ich ch och chat aoe 0 gt C gt gt ih omy lt gt lt gt lt gt ots a5 a5 a5 os a5 as 358 Seach cS sh as ate ics ets x ets echt eh oy ae x lt gt tT htt eE tE y lt gt tT ttt oy 25 5 eS eS d EE lt gt at apts CCCA S E Boe tt ttt tt my ea eS i eh oe BS
26. M Version Optional Encoder Type 4 digit alpha numeric value displayed on the lower right side of the encoder ROM which shows the type of the encoder connected ROM Version Firmware Version Information The printer s current firmware version The firmware version can be updated in order to support additional controls See Chapter 3 8 Updating The Firmware on page 27 Printer Status System Environment Set these functions according to the system being used MENU FUNCTION Parity Set Set On Off for the parity Encode Type Select Hi Co or Low Co Encode First When set to on encoding is done before printing Encode Mode Determines encoding orientation Encode Reject Selects rejected hopper 18 IC R W Error Mode Controls the display of error messages on the LCD panel EXE Key Print Set to on to have data in the memory printed Print Retry Set to on to have card with error re outputted Parallel Print Set to on to process multiple cards simultaneously Card Eject Face Select which side of the card to eject Print Area Select printable area on the card Full edge of 0 5 mm from all edges of a card 7 Note Depending on the printer s hardware configuration some of these functions may not be available 19 CHAPTER Maintenance Your Nisca PR53xx series printer is built to require a minimum amount of maintenance Nevertheless there are a few procedures you need t
27. OS provides an option for enabling a DMA channel If so enable this as well Once changed save the BIOS settings and reboot Nisca Print Spooler Error Ensure Enable bi directional support is activated 4 5 Where to get additional help If you work with an authorized Nisca distributor or value added reseller contact your reseller for assistance You may also contact us at one of the following sources Telephone 732 271 7367 Sales email info teamnisca com Technical Support email techsupport teamnisca com Website www teamnisca com 35 4 6 PR53xx Series Block Diagram Feeder Flip Turn 3 f gt ncoder ee Figure 4 1 Series block diagram 36 APPENDIX A PR53xx Series Printer Specifications Printing System 300 dpi 24 bit continuous tone printing 16 7 million colors 256 grayscale 8bit Printing Method Thermal transfer dye sublimation Print Media Card PVC or polyester cards with polished PVC finish Medium Size Card width length CR 80 2 125 54mm x 3 375 85 6mm Card width length CR 79 2 051 52 1mm x 3 303 83 9mm Medium Thickness 0 020 20mil to 0 050 SOmil 0 508mm to 1 72mm Print Area Edge to Edge Input Feeder Capacity Up to 100 cards Output Feeder Capacity Up to 100 cards Image Memory 8 MB with parallel processing four memory modes 16 MB with paral
28. S eS BS 335 35 eS oe 25 eS eS eS eS eS eS na eS oS eS eo eS eS ety eS es tty lt gt i lt gt lt gt lt gt o ECC IS lt gt lt gt lt gt lt gt lt gt lt gt ay hth tatty ta tthe tty tatty tet A iy EEEE EEE OS EER EE s 2 iy i eS 35 i att EKC ty t Hy x i eh lt 3 a 55 35 i oS eS Sh S gt bey Hy ey ox 55 H eS each os e585 ots eet os Bt oes ete ots aces os Bete os ete os Bete oes Bete eck ox 2 H H H He He 5 Ee H sa H a oe x 3 3 i 3 lt gt 3 ae lt P 0 gt gt gt lt gt gt ETA 7 ich Ee oe oS ic oS eS 3 He He H iS lt 3 i 23 H 2 He ce 33 aS oe ae os H H 23 i H i lt 3 H 3 eS H 2 i eS eS i 3 H He H eS i ae a n eS eS oe 25 i 3 i t 23 ae Hy tty ee x3 4 ox 5 x5 3 x5 ety ety x5 x5 x ere eh 35 5 3 SS 5 3 55 3 5 5 x SS 3 SS 5 35 eh 3 3 s a gt 3 m A 3 2 lt 3 Zs iy lt 3 R Zs He lt 3 He a lt 3 2 2 He is 3 eS 2 A lt 3 He 2 iy 3 2 iS He H es lt P lt gt lt gt lt gt Color Drop m soe ee et oS ox oes SoS Sos oes as oS a5 oss oes os ee oss
29. a com and loaded into your printer using the Download Utility program No physical replacement or repair of any parts is required so this process is simple Download the appropriate file s based on your interface and operating system If you do not have Internet access and are unable to access these files contact your authorized reseller for assistance 27 Refer to the following steps to update your firmware 1 Download and install the Firmware Update Utility from www teamnisca com 2 Run the firmware update program The firmware update utility program will appear s Nisca Download 10 x Printer Information NISCA PR5300 1 1 44 Download File Name C 1 pae download Figure 3 15 Firmware update program 3 From the download utility program click on the search button This finds the printer attached to your computer 4 Click the Download button and go to the folder in which you saved the update file select it and click Open E Deskto m i Documents Computer FERETE Fr5300_47 dat Network Files of type Download file PRE300 DAT Cancel Ze Figure 3 16 Selecting firmware update file 28 5 A dialog box will ask you to confirm executing the update Click Yes This will begin the firmware update process that will only take a few minutes 6 Click end to exit the program and turn the printer power off for a few seconds and back on You may verify the status of t
30. acement time frame PART Input Roller Print Head Filter Replacement NUMBER OF PRINTS TOOLS NEEDED Every 20 000 prints N A Every 20 000 prints Firmware Update Utility 2 Every 6 months Phillips screwdriver D 1 Replacing the Input Rollers 1 Open the front access panel by depressing the release button Figure D 1 Open front access panel 47 2 Grasp the input roller module tab and pull it out of the printer Figure D 2 Grasp input roller module 3 Clean the new input roller assembly before replacing it back in the printer Clean with an alcohol cotton swab in the direction pictured Figure D 3 Clean input roller assembly 4 Once the dust and debris is cleaned from the rollers place the assembly module back into the printer Push in until it hits the stops Close the front access panel D 2 Replacing the Print Head The print head replacement comes with a floppy disk which contains important data To ensure the best print quality the data must be loaded to the printer prior to printing 1 Press Ribbon Change on the control panel once to lift the print head This allows for removal of the printer ribbon 48 2 Power off the printer and remove the power cord 3 Open the front access panel by depressing the release button Lift the green retaining lever and remove the ribbon cartridge 2 E B E kia vad N Figure D 4 Open front acc
31. ard Feeder Card Jam F Turn A card is jammed between the input rollers and the flip turn unit Card Jam Print Area A card is jammed between the flip turn unit and the print unit Card Jam Encode Area A card is jammed between the flip turn unit and the encoder Card Jam Unknown A jam occurred that is unknown to the printer 32 Open the Card Feeder door and remove cards Verify cards are appropriate thickness Clean the input rollers Be sure to use the appropriate card weight Adjust the card gate See Chapter 2 6 for Card Thickness Adjustment Open the cover to the flip turn unit Use the green dial to advance the card in a position easier for removal If this error occurs again clean the rollers in the flip turn unit Press the Ribbon Change Menu button and remove the ribbon Open the flip turn cover and use the green dial to remove the card If you can t remove the card remove the phillips screw to the print door Open the print door and remove the card using the manual green dial to advance the card in a position easier for removal If this error occurs again clean the rollers in the print unit See Chapter 3 Press and hold the clear button to reset the printer If the card does not eject automatically remove it manually Inspect all areas of the printing path inter free of inter 1s 1N a 1S Do not touch surface of the card with your may need
32. ccess panel 2 Grasp the input roller module tab and pull it out of the printer Figure 3 6 Grasp input roller 3 Clean the rollers with an alcohol cotton swab in the direction pictured Figure 3 7 Cleaning the rollers 4 Once the dust and debris is cleaned from the rollers place the input roller module back into the printer Push in until it hits the stops and close the front access panel 23 3 4 Cleaning the Flip Turn Transport Rollers 1 Power off the printer and remove the power cord 2 Remove the phillips screw on the left side of the printer to open the print unit door Open the top cover and manually rotate the flip turn transport roller 180 by moving the unit counter clockwise 3 Advance the green knob and use an alcohol swab to clean the rubber and white plastic rollers Flip Turn Transport Rollers Figure 3 8 Advance flip turn rollers 4 After cleaning the flip turn transport rollers proceed to cleaning the print unit rollers in the next section 3 6 Cleaning the Print Unit Rollers A Warning IMPORTANT Power off the printer to prevent electrical shock 24 1 With the print unit door still open turn the manual rotation knob clockwise to advance the print rollers d a a i ae Vy gt k N D Figure 3 9 Turn rotation knob 2 Clean each of the print unit rollers using a alcohol cotton swab Figure 3 10 Cleaning print ro
33. chsupport teamnisca com Once diagnosed a Return Merchandize Authorization number is issued please send your printer to the service center with the RMA number clearly written on the box It is important that you use the manufacturer s original packaging If you don t have the proper packaging please let your service technician know and they will send you proper packing Damage done in shipping and due to improper packaging will be the responsibility of the reseller or end user Once the printer is received it will be repaired and returned within three business days or a free loaner will be issued Shipping Costs Shipping costs are the responsibility of the Reseller or end user except in the case of a Hot Swap where Team NiSCA will bare the costs of the over night shipment and the return costs of ground shipment for the replaced unit Note Hot Swap plan is currently only available in the U S market 52
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35. eeasuiseasasaaquacsdnssncatenteenoauiunswusasageausonnaneet 7 2a AP CA iBS TCE serre e decide vassco loose tewnssaletoedidds tues cpaedaunieeseiee 7 2 3 Loading the TRI ON sa 355 ca tecae sacra ntctcd an tates sate iadacssaseeeentuiee antes eersensadan Er EE 9 2A Connecting the PIMC sssss4saccaacecesreasecscnaassadedenaaseannadenssseatersenceunadensasancannasoneteossaraesandaadadians 12 PRE SC OU ON CO ea E E suas 12 242 Parallel OnnCCH ON sssisisoisererer neesan EE E sans E Ea i 13 Ze USE Connec HOi O 14 Dy MOAN E i a E E EEA een A es E EES A E ei 15 2 0 Card Thickness Adjustment s ssssiiscoroiseni neien ie oirinn n eea aE aiae 16 D7 To CM NS P aa n 17 26 LCD Modes OF Operation seadesccncaetnacesnsecosececsntaaaesscectaecemicanaaucoc cuaeniuenes shagemocesyeasaaseoncacsneees 17 2 8 1 Normal Mode Information 2 0 0 0 ccccccccsssssssssseseeeceecceeeeeeeeeaaaeesssseseseeeeeeeeeeeeeeeaaas 17 20a User Mode IMIornmation sc cccesscexstasdsnvadetadeisactecaussetosunatandensediyactdatasedavaintqdaustandenuetenens 17 2 8 3 Functions of the User Mode cccccccccsssssessssssseeeececeeeecccccesecccssssssseseceeeeeeeeeeeeees 18 Chapter 3 Maintenance Del Basic A tomated Cle agi secretiei E E E EEEE ENAA EEE 20 Maa oa a S E E L2 3 3 Cleaning the Takeup Roller sicessscteresinseweshencssaadiagebasiasntecediusemecbeonssaadiaganuatbseCesediasebeabocuaasans 22 Dey G veut ie UT I OM CES ae EE EEEE EEEE 22 3 5 Cleaning the Flip Turn Transport Rollers
36. eeeeess 4 C 2 PR5350 User Mode Menu Map asic sncsssecdevessasetnacacestadbocsassclestdesuavadctstanaceanatledasvavcedaanauacens 43 C 3 PR53LE User Mode Menu Map iccacissscscensscasntiecenacnenaternstodaradteasienantaacetnnneestoueteudsbadtaaseaneis 45 Appendix D Parts Replacement D 1 Replacing the Input Rollers osononnnneesesssnsssssssssssseeeereesssssssssssssssseeeereresssssssssssssseeeeeeero 47 D 2 Replacme the Print Head sisecciisc s serie ancteacecneddacercdsbaaieretbassanctasctaandtesevadsasiavesiuaeaactanenaneds 48 ID IRC Pim mbe Fam FEE eee E E EEA 50 Appendix E Parts Replacement E 1 Warranty and Service Information cccccccceceeceeeeececeeeeceeeeeseeeeseeeeeseeesseeeess 51 il CHAPTER Introduction 1 2 Welcome Congratulations on your purchase of the Nisca PR53xx Series Direct Card Printer The printer gives you brilliant images using these features Full color edge to edge 300 dpi dye sublimation printing technology Industry leading 24 bit continuous tone printing 256 Grayscale printing High speed printing Dual sided printing excluding the PR53LE Full Windows based application compatibility This printer produces cards ideal for driver s licenses printing bureaus access control badges and standard corporate identification 1 3 About This User s Guide This User s Guide contains important safety information along with detailed instructions on how to i
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38. er end into an available wall outlet 2 5 Loading Cards Before you begin printing you must load blank cards into the printer s card feeder You may load cards while the printer s power is either on or off You may also load cards while the printer is printing The printer is factory configured to feed and print standard size CR 80 card stock at 30 mil To adjust the card thickness see Chapter 2 6 Card Thickness Adjustment To load cards follow these steps 1 Lift the card feeder door and remove the card weight 2 Remove a new stack of cards from their packaging Shuffle the cards but be cautious not to touch the card surface as dirt from your hands could impair the print quality 3 Holding the stack of cards by their edges place the cards into the card feeder between the guides Figure 2 18 Stack cards 4 Always load cards with the primary print side facing up If inserting cards with a magnetic stripe ensure the magnetic stripe 1s positioned on the bottom and towards the back Incorrect positioning will result in encoder write errors 5 Once the cards are loaded place the card weight on top of the card stack with the raised bevel handle facing away from the printer The card weight increases feeding reliability primarily when only a few cards are in the card feeder 6 Close the card feeder door The cards will automatically feed from the bottom first 7 Note Stack the cards evenly to prevent the printer from repor
39. ess panel 4 Using a phillips screwdriver remove the retaining bracket Figure D 5 Remove retaining bracket 49 5 Press the metal latch to release the print head and gently slide the print head toward the front of the printer Figure D 6 Release print head 6 Gently remove the pin connector from the bottom of the print head Because the print head is very sensitive to static voltage hold it by the frame only and be careful not to touch the contact pins 7 Affix the connector to the new print head and reinstall in reverse order 8 Insert the floppy disk that came with the print head This data must be loaded to the print head before using the printer to ensure the best print quality 9 Use the firmware update utility as outlined in Chapter 3 8 When prompted for the update file be sure to select the file from the floppy disk or sub directory on your hard drive where the file is located D 3 Replacing the Fan Filter The fan filter should be replaced every 6 months to ensure proper air flow and should not be washed with water Please see your Nisca reseller for the replacement part 1 Turn off the power to the printer Remove the two screws on the side panel under the card hopper using a phillips screwdriver Figure D 7 Remove phillips screws 50 2 Remove the filter from the side panel and insert replacement fan filter After replacement install the side panel in reverse order Figure D 8 Remo
40. he new firmware version by entering User Mode on the printer See Appendix C for further assistance on checking the ROM version 29 CHAPTER Troubleshooting This chapter offers explanations to potential problems you may experience with your PR53xx series printer The LCD panel will alert the operator and will display the error condition The suggestions in this chapter should in most cases solve the problem If you still have difficulty after trying these suggestions contact your authorized reseller for technical assistance Lf Note Prior to contacting your authorized reseller for assistance make note of the error message along with the error code located under the actual description In most cases press the Clear button after identifying the error to return the printer to the Ready to Print status If the message Cannot Recover Please Reset appears press and hold the Clear button for more than 3 seconds while the printer resets 4 1 Interpreting General LCD Messages LCD SCREEN MESSAGE Initializing Ready to Print Card Empty Front access panel is Open Top Cover is Open Temperature out of Range Encoder Write Error 30 The printer is performing an internal test before use The printer will accept data and begin printing Indicates there is not an adequate supply of cards in the printer s feeder The front access panel on the printer is open or incorrectly closed The cover to the
41. he print head Remove inspect or replace the ribbon using the instructions provided in Chapter 2 3 Verify the settings in the Ribbon Type sub menu match the ribbon installed in the printer Install a new ribbon See Chapter 2 3 Enter User Mode on the printer and change the settings in the Ribbon Type sub menu to match the ribbon type installed in the printer i e YMCK YMCKO YMCKOK etc Verify the ribbon installation using the instructions in Chapter 2 3 If the ribbon has broke clear tape may be used to affix it back onto the bobbin Clean the flip turn transport using instructions in Chapter 35 Verify you are not trying to double print a card Inspect the bobbin If the bobbin is damaged replace it If a card becomes jammed inside the printer the LCD will indicate the approximate location of where it is jammed Try to eject the jammed card first by pressing the Clear button If the card does not eject automatically refer to the following table for a list and cause of the LCD message Many jams can be fixed by keeping the rollers clean See the PR53xx series printer block 31 diagram at the end of this chapter for clarification of the areas for jams Refer to Chapter 3 for cleaning procedures A Warning IMPORTANT Power off the printer to avoid electrical shock when clearing jams LCD SCREEN MESSAGE PROBABLE CAUSE ACTION Card Jam Feeder Area The printer in unable to feed a card from the c
42. ht hss Se et se ee hee ee tbr pitts e T t pr ae hy cs at sae rt kok i iii ie 6 ae ne eee P ae aan ht hor ht ok ore os ae ie of P ee chy cone oh i a Bat atte ee ae i 5 es A 5 cht ho ohh n A z i re iH or re re i i A rh Bi if h t i ty ty of ht fe he et 5 5 5 5 5 5 oe 5 5 n moe fe ay rth 8 Bray ee he ie Hi A tot i ae ott ES t r oe oh 28 mn Bs 5 kD ee et oh if fa oh rf F E Pj 5 T p se os oon k 5 2 os oon os ate F White card no image printed 4 4 General Troubleshooting PROBLEM PROBABLE CAUSE Print head is stained Print head may be need replaced if more than 20 000 prints have been made The ribbon has been removed without releasing the print head Incorrect ribbon setting Suggestions ACTION ACTION e L2 e L2 e L2 L2 L2 C2 L2 L2 L2 Clean the print head Replace if necessary Clean the rollers in the print block area See Manual Cleaning Chapter 3 2 Remove the ribbon by pressing the Ribbon Change Menu button Verify the correct ribbon is specified in the printer settings Try another card and use only cards specified by your authorized reseller If a color image is printed while the ribbon is set to KO the card printed will be blank
43. in a location where the operator computer or printer can get wet Personal injury could result The printer must be connected to a grounded electrical power supply and properly protected against electrical surges and grounding faults 1 5 2 Physical Requirements The PR53xx series printer requires a sturdy platform that can accommodate its weight and physical dimensions The printer weighs 26 6 pounds 13 kilograms The dimensions are Height 16 57 421 mm Width 10 66 271 mm Depth 10 03 331 mm 1 5 3 Environmental Requirements The PR53xx series printer requires the following environmental conditions for optimal operation Operating temperature range of 50 95 F 10 35 C To ensure best performance temperatures should be in the range of 68 77 F 20 25 C Operating relative humidity range of 35 80 non condensing CHAPTER Getting Started 7 Note This user s guide explains the operation of the PR5300 PR5310 PR5350 and PRS53LE Where necessary the areas that apply only to certain printer models will be specified D 2 1 Printer Features R GCA mG Figure 2 1 Printer features 2 1 1 Front of the Printer A Front Access Panel Opens to allow access to the inside of the printer B Front Access Panel Release Button Button that allows the front access panel to open C Card Output Stacker Used to store pr
44. inted cards D Card Input Feeder Used to load blank cards for printing E LCD Panel Display s the current status of the printer F Rejected Card Exit Used to eject a card that encounters a problem G On Off Switch Turns the printer power on and off 2 1 2 Rear of the Printer Figure 2 2 Rear of printer A Circuit Breaker Protection device that stops current if there is a direct short or excessive heat B Interface Connection Available Interface Connection Refer to Appendix A C Options Connector Port The printer supports the attachment of an optional card lamination module Options connector port not available on PRS53LE D Power Receptacle Supplies power to the printer E RS232C Interface Interface for RFID encoding and reading modules Connect using a D Sub 9 pin female DB 9 to a D Sub 9 pin female Cable not included Interface is only available on models PR5310 and PR5350 2 1 3 LCD Panel F Figure 2 3 Printer LCD panel 2 1 4 LCD Operation ITEM DESCRIPTION MODE FUNCTION A LCD Panel B Ready LED C Error LED D Power LED E Ribbon Change Menu Button F Clear Button G EXE Button Normal User Normal User Normal User Normal User Displays the printer s status Displays the selected menu or values Green light indicates printer is ready and will accept data Indicates an error has occurred Indicates the po
45. inued PRINTER CLEANING MENU Remove Normal Cards Set Cleaning Card Return to Normal Mode 42 PRINTER STATUS MENU Printer Status Entry Memory Mode gt Mode selection Encoder Type Lo Co High Co Encode First gt On Off Encode Mode gt Card Side selection Encode Reject gt Hold Reject Exe Button Print gt On Off Print Retry gt On Off Parallel Print gt On Off Card Eject Face gt Up Down No effect Print Area gt Margin selection Return to Normal Mode Return to Parent Menu ROM VERSION MENU Base Program Main Program Head Code Encoder Unit Return to Normal Mode Return to Parent SETUP DATA RESET MENU Setup Data Reset Entry Setup Data Reset Finish Return to Normal Mode Return to Parent C 2 User Mode Menu Map PR5350 PR53860LE USER MODE MAIN MENU Ready to Print Removable Ribbon Card Count Total Count Image Setup gt Error Buzzer gt On Off Ribbon Type gt Printer Cleaning ID Select gt SCSI or USB ID Printer Status ROM Version Setup Data Reset Return to Normal Mode IMAGE SETUP MENU Image Setup Entry Color Adjustment Black Print Mode gt High Speed High Quality Gamma 0 Select Sharpness Adjust gt 0 Image Data Print Return to Normal Mode Return to Parent Menu COLOR ADJUSTMENT MENU Color Adjustment E
46. lel processing four memory modes PR53LE 37 PR53LE Display LCD 16 character 2 line display shows printer status and diagnostic prompts Interface USB 2 0 Parallel SCSIII Dimensions 16 57 H x 10 66 W x 13 03 D 421mm x 271mm x 331mm Weight 28 6 Ibs 13 kg b Operating Temperatures 65 to 80 F 18 to 27 C Power Source 100 240 Volts AC 50 60 Hz auto e switching Agency Listing UL CE FCC Driver Compatibility Microsoft Windows e Warranty 2 year return to depot service printer warranty 1 year unlimited prints print head warranty Options PR5302 Laminator PR5301 Magstripe encoder RFID Encoding read write ready only Contact IC Chip 38 APPENDIX Printer Configuration ITEM DESCRIPTION NAME Card Feeder The cards automatically feed from off the bottom of the stack The slot is 1 5 times the thickness of the card to 39 ITEM NAME DESCRIPTION 40 Input Roller Module Flip Turn Unit Print Unit Print Head Card Rejection Encoder Space Optional Takeup Roller prevent double feeding Removes any debris from the surface of the card prior to entering the print unit This unit flips the card over and switches the printing path from printed rejected or encoded The card moves through this unit as the color and protective coating is applied The print head is mounted perpendicularly to
47. llers 3 7 Cleaning the Print Head This procedure should be performed if you notice a streak on the card where color was not transferred or every 2 000 prints to maintain a consistent print quality To clean the print head you will need a print head cleaning pen available from your authorized reseller 25 1 Press Ribbon Change on the control panel once to lift the print head This allows for removal of the ribbon cartridge 2 Power off the printer and remove the power cord 3 Open the front access panel by depressing the release button Lift the green retaining lever and remove the ribbon cartridge Figure 3 11 Open front access panel 4 Using a phillips screwdriver remove the retaining bracket F i c Figure 3 12 Remove retaining bracket 26 5 Press the metal latch to release the print head and gently slide the print head toward the front of the printer Figure 3 13 Press metal latch 6 Using a print head cleaning pen firmly wipe back and forth across the surface of the print head Figure 3 14 Using the print head cleaning pen 7 Once the print head is completely dry reinstall the print head in reverse order 3 8 Updating the Firmware The firmware is internal software that controls the operation of the printer Occasionally new firmware versions are released which have updated and or new features New firmware updates can be downloaded from the Nisca website at www teamnisc
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49. nstall use and maintain the printer This guide uses the following conventions A Warning This warning symbol means danger You are in a situation that could cause bodily injury Information presented must be followed carefully to avoid harm Caution This caution symbol means reader be careful In this situation the user might do something that could result in equipment damage Note This note symbol means reader take note Notes contain important information and helpful suggestions about your printer 1 4 General Site Requirements When choosing a site for the PR53xx series printer consider the following recommendations 1 5 Select a site that is out of direct sunlight to prevent deformation of the plastic housing and discoloration of the cards Placement should be on a sturdy platform and off the floor Platform should be free from vibration Environment should be free from high humidity and dust Environment should have a relatively stable temperature Provide enough space to allow adequate ventilation Place it in a location that allows easy access to all sides Important Safety Instructions Before using your printer read the following safety instructions to make sure you use the printer safely and effectively Turn off and unplug the printer before cleaning Do not spill liquids on the printer Always prevent debris from entering the printer Do not place heavy objects on the printer Use only a power
50. ntry Yellow Adjustment Magenta gt Adjustment Cyan gt Adjustment Black gt Adjustment Return to Normal Mode Return to Parent Menu RIBBON TYPE MENU Ribbon Type Entry Printer Ribbon gt Ribbon Selection H Roller Ribbon Return to Normal Mode Return to Parent Menu 43 C 2 User Mode Menu Map PR5350 PR5360LE continued PRINTER CLEANING MENU Remove Normal Cards Set Cleaning Card Return to Normal Mode 44 PRINTER STATUS MENU Printer Status Entry Memory Mode gt Selectable Non Selectable Exe Key Print gt On Off Print Retry gt On Off Parallel Print gt On Off Card Eject Face gt Up Down No effect Option Setup gt Return to Parent Menu ROM VERSION MENU Base Program Main Program Head Code Number Serial Number Encoder Unit Return to Normal Mode Return to Parent Menu SETUP DATA RESET MENU Setup Data Reset Entry Setup Data Reset Finish Return to Normal Mode Return to Parent Menu OPTION SETUP MENU Encoder Select gt PR5361 PR5301 Encoder Type gt Lo Co High Co Encode First gt On Off Encode Mode gt Card side selection Multi Print Select gt On Off Return to Parent Menu Return to Normal Menu C 3 User Mode Menu Map PR53LE USER MODE MAIN MENU Card Count Total Count Image Setup gt Error Buzzer gt On Off
51. o perform on a regular basis or as needed to ensure maximum performance Following is a minimum cleaning requirement schedule CLEANING CLEANING TOOL Takeup Roller 10 000 prints Alcohol Swab Input Rollers 2 000 prints Alcohol Swab Card Flip Turn Transport 10 000 prints Alcohol Swab Rollers Print Unit Rollers 10 000 prints Alcohol Swab Print Head 2 000 prints Alcohol Pen You can check the number of prints by referring to the menu map in Appendix C 3 1 Basic Automated Cleaning Basic automated cleaning is recommended after every ribbon change For this maintenance procedure you will need a printer Cleaning Card available from your authorized reseller The Cleaning Card contains adhesive backing causing dust particles and debris on the rollers to adhere to the card It is recommended to only use genuine Nisca Cleaning Cards 20 l 5 Enter User Mode by pressing and holding the Menu button for 3 seconds Figure 3 1 Entering User Mode Press EXE and then use the Menu button to navigate to the Cleaning sub menu See User Mode Menu Map in Appendix C for navigation assistance Open the card feeder door and remove any blank cards Remove the protective paper backing from both sides of the cleaning card 5 a e Figure 3 2 Remove protective backing Insert the Cleaning Card into the feed gate until the card stops Figure 3 3 Insert cleaning card 6 Press the EXE button to begin the cleaning process
52. opriate interface cable 4 Note Use only an external DB25 to 50 pin high density half pitched Amphenol connector TEAMNisca recommends an Adaptec ACK D2H 1M ICE Figure 2 13 SCSI cable 1 Make sure the computer and printer are turned off 2 Each SCSI device to be connected in the SCSI chain must be identified with an individual ID number There are 7 potential SCSI ID numbers to specify and each SCSI device must be assigned its own unique ID number The default SCSI ID number for the printer is 4 12 3 You can set the ID number in the printer by accessing the User Mode Menu Press and hold the Menu button on the LCD panel until it displays User Mode 4 Press the EXE button several times until the SCSI ID sub menu is displayed Press the Menu button to enter this menu and select the appropriate D number using the EXE button The numbers can be between 0 7 5 Select Return to Normal Mode with the MENU button and press the EXE button to return to the Ready to Print display 6 Depending where your printer exists on the SCSI chain will determine the selection of the terminating switch If the printer is in the middle of the chain the terminating switch should be in the Off position If the printer is at the end of the chain then the terminating switch should be set to On 7 Insert the power cord into the power receptacle on the rear of the printer Plug the other end into an available wall outlet
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54. source indicated in the Electrical Requirements section Do not place the printer on an unstable surface Do not place the printer near a radiator or a heating vent Do not place the printer near sources of heat or electromagnetic interference Except as specifically indicated and explained in this User s Guide do not attempt to service the printer yourself When moving the equipment always be sure to turn off the power prior to moving Do not let the power cord become damaged or frayed Do not block the air vents or fan on the printer Do not touch any part inside the printer except as directed by this User s Guide Do not use the printer for purposes other than its intended use Unplug the printer and refer servicing to qualified service personnel in the event that any of the conditions exist e The power cord or plug is damaged e Any liquid or solid object falls into the printer e The printer has been dropped or the case has been damaged e The printer does not operate normally or exhibits a distinct change in performance 1 5 1 Electrical Requirements The PR53xx series printer requires the following electrical specifications for optimal performance 100 240 VAC at 50 60 Hz The printer is auto switching to power within this range Single phase 3 wire grounded receptacle Ifyou use an extension cord with the printer verify it s rated for a minimum of 125 VAC 10 Amps A Warning Never operate the printer
55. the print unit and is pressed against the surface of the card The component of the printer that actually does the printing This component is fragile and must not be bumped or touched with anything other than a cleaning pen The printer will automatically reject cards if there is a printing error encoding error or if a card is left in the printer after a job is cancelled or printer restarted This is for the optional encoder If an encoder is installed encoding your computer performs reading and verification This roller feeds the card into the printer APPENDIX C 1 User Mode Menu Map PR5300 PR5310 USER MODE MAIN MENU Card Count Total Count Image Setup gt Error Buzzer gt On Off Ribbon Type gt Printer Cleaning Printer Status ROM Version Setup Data Reset Return to Normal Mode IMAGE SETUP MENU Image Setup Entry Color Adjustment Black Print Mode gt High Speed High Quality Image Data Print Return to Normal Mode Return to Parent Menu COLOR ADJUSTMENT MENU Color Adjustment Entry Yellow gt Adjustment Magenta gt Adjustment Cyan Adjustment Black gt Adjustment Return to Normal Mode Return to Parent Menu RIBBON TYPE MENU Entry Printer Ribbon Ribbon Type gt Ribbon Selection Return to Normal Mode Return to Parent Menu 4 C 1 User Mode Menu Map PR5300 PR5310 cont
56. ting a pick up error Always store your card stock in its original packing or in a clean dust free container Ideally use cards as soon as possible 15 2 6 Card Thickness Adjustment When loading cards that vary from the standard size it is necessary to make a simple adjustment to the printer To adjust the card size follow these steps 1 Open the card feeder door and remove cards 2 Loosen the two phillips head screws on the adjustable gate l gt Figure 2 19 Adjustable gate 3 Insert a card into the card feeder just under the gate 4 Lower the gate until it slightly touches the card Figure 2 20 Lower gate 5 Raise the gate one half the thickness of the card and tighten the screws 6 Test the new adjustment by attempting to slide two cards under the gate If two cards slide under the gate the gap width is incorrect and return to step 3 You should not be able to slide two cards into the gap 16 2 7 Turning on the Printer Before installing the printer driver and before using the printer follow these steps to power on the printer 1 The computer connected to the printer should be turned off 2 Make sure cards and printer ribbon have been loaded 3 Make sure the power cord and printer interface cable is connected 4 Once the power cord is connected press the power switch located on the right side of the printer The switch will read and not O 5 Turn on the computer T
57. urn on the printer 2 8 LCD Modes of Operation 2 8 1 Normal Mode The printer is equipped with an LCD panel that communicates helpful information about the printer s operation Menu selections are made by pressing the corresponding soft button below the LCD option When the printer is first powered on the printer s initialization check will briefly appear and the printer will indicate PLEASE WAIT NOW INITIALIZING When completed the green Ready indicator light will be illuminated The LED lights work in conjunction with the printer s LCD panel to help communicate the status of the printer The printer will stay in this mode until it receives a print job or it is turned off If the red Error indicator light is illuminated the printer has encountered an error or attention condition Refer to the printer s LCD panel for information Also refer to Chapter 4 for troubleshooting To erase output data from the printer s memory press and hold the Clear button for 3 seconds The LCD panel will indicate the printer has been reset and the LCD panel Uill display READY TO PRINT with the Ready light illuminated 2 8 2 User Mode 4 Note To view User Mode menu map see Appendix C User Mode operation is used for navigating the various configuration menus To enter User Mode follow these steps to change many of the printer s settings 1 Press and hold the Menu button on the LCD panel until User Mode is displayed 2 Once
58. ve filter 5I Team NiSCA Warranty and Service Procedures Warranty In summary your NiSCA printer has a two year unlimited prints depot warranty This warranty covers defects on the printer any installed encoders laminators and print heads Please see section 4 of the Team NiSCA price list for more details Standard Warranty Offering PR5300 PR5310 PR5360LE PR5302 2 Year Depot Warranty Optional extended warranty with Hot Swap is available Please contact your sales person for more details PRS53LE PR5350 PRC101 2 Year Depot Warranty with 1 Year FREE Hot Swap service at no charge Optional extended warranty with Hot Swap is available Please contact your sales person for more details In summary the Hot Swap warranty requires the reseller or the end user to complete a Hot Swap form in order for the service department to ship a replacement printer Replacement printers will be refurbished printers that will carry the balance of original printer s warranty If the reseller or end user will not accept a replacement printer then normal depot warranty repair procedure will apply Please see section 4 of the Team NiSCA price list for more details Extended warranties are available please see section 4 of the Team NiSCA price list for details on terms and Service Options for pricing Service Procedures If your NiSCA printer is in need of repair please contact the service center at 001 732 271 7328 or email them at te
59. w ribbon 3 Locate the empty ribbon bobbin packaged with the printer accessories and place on the take up side of the ribbon cartridge 10 4 Remove the tape and pull the released ribbon towards the take up bobbin Attach the tape to the bobbin making sure the ribbon is centered on the bobbin F Figure 2 10 Remove tape 5 Advance the takeup bobbin 2 3 turns to verify that the ribbon is properly seated on the bobbin and all slack has been removed from the ribbon Figure 2 11 Advance bobbin 6 Close the ribbon cartridge and slide the release lever to the right ensuring the cartridge is securely locked 7 Slide the ribbon back into the printer and lower the green retaining lever to lock the ribbon cartridge in place 8 Close front access panel 7 Note Store ribbons in a cold dark place Maximum storage period is 6 months after delivery if they are kept in an environment of 25 C 77 F 50 RH Beyond this time frame print quality may be affected 11 2 4 Connecting The Printer This section describes how to connect the printer to a power source and to a PC that runs the printer driver Depending on the model you purchased it can be connected either by SCSI Parallel or USB Parallel Figure 2 12 Printer connection types To connect the printer to your computer follow the instructions based on your connectivity 2 4 1 SCSI Connection If you are connecting your printer via a SCSI connection obtain the appr
60. wer is on Press this button to change the ribbon Press and hold this button enter User s Mode Use this button for menu selections Used for clearing or resetting errors Itis also used to stop continuous printing In some cases it is used to set values Not used Used to execute the displayed item or to change the setting 2 1 5 Front Access Panel Figure 2 4 Front access panel A Input Roller Module Removes dust particles from the top and bottom of the card as it feeds into the printer B Green Retaining Lever Prevents the ribbon cartridge from being removed C Manual Rotation Knob Manually advance the rollers D Ribbon Cartridge Print sharp colorful images onto various types of cards 2 2 Unpacking the Printer Follow these steps to unpack the printer Be sure to select a location that meets the general requirements as stated above 1 Place the shipping carton on a firm level surface While unpacking inspect the carton to ensure no damage occurred during shipping 2 Remove the printer and carton components from the packing box 3 Open the accessory box and verify the following items are included W User s Guide W Power Supply Cord WI Empty Bobbin for Ribbon Ww Card Weight WI Eject Card Box WI Ribbon Refer to Chapter 2 3 Loading The Ribbon WI Ribbon Cartridge W Printer Driver CD Ww Warranty Registration Card If any items are missing please contact your authori
61. you enter User Mode press the Menu button to advance through the menus and press the EXE button to execute the instruction 17 2 8 3 Functions of the User Mode Card Count Indicates the current card count and is used to monitor card production Pressing the Clear key resets the value to 0 Total Count Indicates the total number of cards printed and cannot be reset This value helps give the operator a measure of the printer s overall work cycle Color Adjustment Setting allows the user to adjust the intensity of Yellow Magenta and Cyan Each value can be adjusted with the range of 3 Black Adjustment Increase the value for a more crisp fine line or decrease the value if a bold line smudges Error Buzzer Selection is either on off An audible alarm sounds when errors such as Cover Open or Card Empty occur if the selection is turned on Ribbon Type Select the appropriate ribbon type refer to the label on the ribbon and the various ribbon types See Chapter 2 3 Loading The Ribbon on page 9 Setting the appropriate ribbon type is required for proper operation SCSI ID Select Select the appropriate SCSI ID See Chapter 2 4 1 SCSI Connection on page 12 ROM Version Optional Devices If an encoder ROM display is included in the ROM version menu an internal encoder is connected If no encoder is installed this display will be blank RO
62. zed reseller 7 Note Keep all packing material in case you need to move or re ship the printer 4 Remove all packing tape Figure 2 5 Remove tape 5 Open the front access panel by depressing the release button and lift the green retaining lever Gently remove the ribbon cartridge by sliding it toward the front of the printer Figure 2 6 Front access panel 6 Remove the print head packing material from the ribbon cartridge LS Figure 2 7 Remove print head packing 2 3 Loading The Ribbon The PR53xx series printers can accept various ribbon types Depending on your model the following are available ribbon types Ribbon Type PR5300 PR5310 PR5350 PR53LE K amp KO YMC YMCK YMCK02 YMCK03 3BP YMCKOK2 7 Note IMPORTANT Nisca card printers require special ribbons to function properly For this reason use only genuine Nisca ribbons from Nisca authorized resellers Use of non Nisca ribbons may void the warranty and reduce the print quality and durability Initially the print head has been retracted at the factory for shipment so you do not have to press the Ribbon Change button for initial setup To load the ribbon follow these steps 1 Open the ribbon cartridge by sliding the release lever to the left Figure 2 8 Open ribbon cartridge 2 Remove new ribbon from its packaging and place on the supply side of the ribbon cartridge Take up Side Supply Side Figure 2 9 Load ne
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