User Manual
Contents
1. If you wish to prevent further settings modifications simply click the icon and enter administrator login name and password once again AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 19 6 1 General tab This dialog allows you to configure basic AVG LinkScanner settings There are four sections sections in this dialog with specific adjustable items in them GENERAL SETTINGS 600 LinkScanner Settings gt L showa Q General _ Search Shield Surf Shield Update Start AVG LinkScanner upon login General settings A Alerts Notifications Ignore error statuses Show AVG icon in the menu bar Reporting threats to AVG m m Position of LinkScanner notifications wW Click the lock to prevent further changes e Start AVG LinkScanner upon login if the box is checked the AVG LinkScanner will launch automatically after computer startup when a user logs in or whenever the application quits e g if another application forces AVG LinkScanner shutdown it will be re launched immediately e Show AVG icon in the menu bar if the box is checked the AVG icon is displayed in the right end of the menu bar Click here to learn more about the menu bar icon e Reporting threats to AVG if the box is checked details about detected threats will be automatically sent to AVG Technologies CZ where they will be analysed by our malware specialists This e2. Installation are not required to accept these terms but unless and until you do the Software will not install and you will not be authorized to use the Summary Software If you do not wish to agree to these terms please click DISAGREE and if applicable obtain a refund of the purchase price as follows x Ifyou purchased a download follow the instructions at www ava com support existing and contact us with your refund request Please allow thirty 30 days for the credit to be applied to your account lt A AVG NM Forall other purchases destroy all copies of the Software you v Ms Once you have finished reading click the Continue button to trigger a little pop up dialog To continue installing the software you must agree to the terms of the software license agreement Click Agree to continue or click Disagree to cancel the installation and quit the Installer A AAA AA Read License Disagree Agree In this dialog confirm that you have read understood and accept the agreement by pressing the Agree button If you do not agree with the terms of use stated press the Disagree button and the installation process will be terminated immediately AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved y Pr AVU 3 4 Installation Type 60600 4 Install AVG LinkScanner Standard Install on Macek Introduction Read Me This wil
3. warez bb org Domain paypalsucks com There are a few settings for this component that you can adjust The easiest way to access the Search Shield_settings dialog is by clicking the component s name in Main User Interface 5 2 Surf Shield Present day internet is quite a dangerous place to surf exploited web pages might infect your computer simply by visiting the affected site The Surf Shield aims to prevent that This powerful feature provides you a real time protection from the most serious online threats malicious exploitive and phishing websites If enabled it automatically scans the source code of any website you try to access either by clicking a link or typing in a URL and verifies the webpage origin If it discovers anything suspicious it will interrupt loading the website and display a notification with more details 9000 Surf Shield 1 threat blocked 8000 Surf Shield 1 threat blocked Threat blocked Threat blocked URL portos grisoft cz samples linkscanner samples Yello URL portos grisoft cz samples linkscanner samples Oran D wSeverityTest html At geSeverityTest html Threat name XPL Yellow Test Exploit Threat name XPL Orange Test Exploit Close Close O 00 Surf Shield 1 threat blocked Threat blocked ples 18 html x URL portos grisoft cz samples linkscanner_for_mac sam Threat name lE CData exploit gt Close O The notification dialogs listed above use the same set of informat
4. LinkScanner Agent shows the version of LinkScanner Agent Apart from quick access to frequently used items the icon also indicates AVG protection status correct warning or error AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 13 4 3 Menu in the Menu Bar Whenever the Main User Interface is opened the AVG LinkScanner menu appears in the right part of the menu bar ON ecu Window Help About AVG LinkScanner Preferences a Services b Hide AVG LinkScanner 3H Hide Others HH Quit AVG LinkScanner 0 This menu provides you access to a few basic options e About AVG LinkScanner displays a small dialog with copyright and version number information e Preferences displays the General tab of setting options dialog e Hide AVG LinkScanner minimizes the Main User Interface without turning the AVG protection off e Quit AVG LinkScanner turns AVG protection off 4 4 AVG Protection Status The protection status is intended to show you whether you are fully protected or not When your AVG LinkScanner is up to date and working the protection status is correct However when a non critical part of the AVG protection is switched off or inactive you are immediately warned about the warning protection status Finally when a component is switched off or your protection is outdated the error status appears The warning status may also mean that error status of
5. are far more threats out there than plain viruses You have probably come across the term spyware as well however authors of malicious codes and dangerous websites are very innovative and new kinds of threats emerge quite often Here are some of the most common e Exploit is a malicious code that takes advantage of a flaw or vulnerability in an operating system Internet browser or other essential program e Social engineering is a common term for various techniques used to trick people into giving away their personal information passwords bank account details credit card numbers etc A typical example of social engineering is phishing an attempt to acquire sensitive personal data by shamming a trustworthy and well known organization Usually the potential victims are contacted by a bulk e mail asking them to e g update their bank account details In order to do that they are invited to follow the link provided which then leads to a fake website of the bank e Scam can be also considered a kind of social engineering it includes false job offers or ones that will abuse the workers for illegal activities summons to withdraw a large sum of money fraudulent lotteries and the like e Hoax is a bulk e mail containing dangerous alarming or just bothering and useless information Many of the above threats use hoax e mail messages to Spread e Malicious websites are ones that deliberately install malicious software on your computer an
6. ee ee ee 7 3 3 License Agreement oe ae A a A A EA AAA AA EA AAA E EEEE EEEE 8 3 4 Installation Type CUCCCRC REC See Ce eRe me E ne erie Rede ee Me ae Mc eon er Ne ae er ee eT a ae eT ee a eae a 9 3 5 Installing AVG LinkScanner E a LCE CL eee Cee eT ETE TET ee eee Te OR eC eh ee Pe AAA 10 3 6 Installation Summary NOAA CTT TCC LE eee eC eR Te ee he ee eee Te ee ee ee ee ae ee ee eee 10 3 7 After Installation i RO A ees CORR SE RE CEES OEE Ree AA EEE A AAA AAA A e ee 11 4 Finding your way around the AVG LinkScCanner ssssss usuuuuuuuununnunnnnnunnnnnunnnnnnnnnnn 12 4 1 Main User Interface EE E a AA EEE ae ee E UE ARA DARAN 12 4 2 Icon in the Menu Bar Nn cal A CCT 0 eee Eee Te TELE eT ee ee a TE AC Te Te TT ee O A A GA 13 4 3 Menu in the Menu Bar AA SETS CCT ETC TORT ECE ET TEE CCCE LTCC EES SE CET EET CT See CTS AAA 14 A A AVG Protection Statis bert acest as aan da 14 5 AVG LinkScanner in your Web bDrOoOWSe ft sssceessencennmn cece a 16 ees eon Ge re ee rr er a rr ee ree 16 Seema Gk ee ee er ee tr re ee ee 17 6 AVG LinkScanner Settings AS 19 6 1 General tab aa A AURA ADE AEREA AAA AAA 20 6 2 SearcheShield tah semi atrrrr A iaaiiai aeai 22 Beene eee ee ee er errr o AAA 23 6 4 Update tab Totti rc eC Tee CET TT ee eT Te ee ee A AAA ECE ES Cee Ee OER eee Tee ee ee Se re ee SA 24 7 Updates AAA 26 7 1 Update Types IDEA A A AA ee A ER EA E AAA AAA 26 7 2 Update Process Ro NE ST TL eee ce ee eee AER ERA EA AA AA EA RR 26 8 Uninstallatio
7. r o All rights reserved 29 pkgutil pkgs LinkScanner For each package in the list please execute pkgutil forget lt package name gt 7 If you have encountered any error in step 4 please reboot your computer After performing these steps the AVG LinkScanner product should be completely removed from your computer AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 30 i vl ali Ws 9 Contact amp Support All AVG products are created by AVG Technologies CZ Please visit our webpage at www avg com to learn more or for more information specifically on the AVG LinkScanner for Mac product please visit linkscanner avg com mac For support there are the following options e browse the FAQ section of the AVG free website at free avg com fag e use the online AVG forums section AVG For Mac available at forums avg com betaforum e to contact us directly please use the forums mentioned above our developers and technical support follow these and will be ready to help AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 31
8. some component is being intentionally ignored You can set this in the Ignore faulty states section in General settings AVG LinkScanner uses several graphical indicators allowing you to view the protection status of this application The following screenshots show the docked AVG icon displayed either normally indicating correct or warning status or with an orange exclamation mark error status AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 14 airs _ AVG LinkScanner AVG LinkScanner 4 j P You can also recognize the status by looking at the icon in the menu bar when de means correct or warning status and d means error If the AVG icon in the menu bar is not visible you can display it by turning on the Show AVG icon in the menu bar option in General settings Finally you can see your protection status in the left part of Main User Interface The screenshot on the left shows the Main User Interface in correct status the one on the right illustrates a warning status in this case the Search Shield component is disabled and the one below shows the warning status with the Search Shield component inactive Note that your Main User Interface always gives you details about the error even suggesting how to fix it BANG LinkScanner ANG LinkScanner LinkScanner 1 Search Shield O Disabled Surf Shield Eg Active You may not A Update M be protected Ta ate Manager Update Manager
9. the following to run correctly License Mac OS X 10 5 6 10 6 2 O Destination Select Supported web browsers O Installation Type Safari 3 2 x 4 0x Installation Firefox 3 0 0 3 6 x Summary Installation instructions Double click on the installation package to run the installer that will guide you through the installation process Prior to installation the installer will close Firefox Safari and System Preferences applications if running Please note that you might be asked for administrator name and password at this point A MIG oO Print Save GoBack Continue AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 3 3 License Agreement The next dialog provides information on AVG LinkScanner terms of use Please read it carefully Right now this license agreement is only available in English language BOO Si Install AVG LinkScanner O O o o Software License Agreement English HH Introduction IMPORTANT READ THIS AGREEMENT CAREFULLY THIS IS A Read Me LEGAL AGREEMENT BETWEEN AVG TECHNOLOGIES AS DEFINED BELOW AND YOU ACTING AS AN INDIVIDUAL OR IF a APPLICABLE ON BEHALF OF THE INDIVIDUAL OR ENTITY ON O Destination SU WHOSE COMPUTER THE SOFTWARE IS INSTALLED IF YOU CLICK THE AGREE OPTION OR INSTALL THE SOFTWARE Installation Type PRODUCT ACCOMPANYING THIS AGREEMENT THE SOFTWARE YOU WILL BE BOUND BY THIS AGREEMENT You
10. update itself Under this button you can see the time of Last Successful Update If the database AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 24 had not been updated lately you will be informed by the AVG LinkScanner displaying error status Next there is a checkbox called Run Daily Updates at This box should remain checked to ensure that AVG LinkScanner updates itself automatically at regular intervals without your intervention By default the AVG LinkScanner updates itself automatically at noon If you prefer a different hour type it in the time box or use the little up and down arrows to set the hour If you for any reason have switched off automatic updates by unchecking this box do not forget to update manually at reasonable intervals to stay protected Click here to learn more about updates and their importance Finally you may use the Advanced button to access and edit existing web proxy server settings if you want to define a new web proxy you will have to do so via System Preferences Upon clicking the Advanced button the following dialog appears Web Proxy Configuration Address http www seznam cz Port 3128 Proxy server requires password Username Password Y CO gt Cancel OK E o You can see the proxy server address and number of communication port default is 3128 in the top part of the dialog The server may also require aut
11. AVG LinkScanner for Mac User Manual Document revision 90 6 14 4 2011 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses compression library zlib Copyright c 1995 2005 Jean loup Gailly and Mark Adler This product uses compression library libbzip2 Copyright c 1996 2010 Julian R Seward This product uses OpenSSL Copyright c 1999 2009 The OpenSSL Project This product uses Crypto Library Copyright c 1995 2009 by Wei Dai This product uses CURL Copyright c 1996 2010 Daniel Stenberg This product uses Assistant Kit Copyright c 2003 Stephane Sudre This product uses bsdiff Copyright c 2003 2005 Colin Percival This product uses deflate64 Copyright c 1990 2007 Info ZIP AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved Contents L Introduction eee reee a 4 1 1 What is the AVG LinkScanner scrrtt treet etter rre nenes 4 2 Installation Requirements A 5 2 1 Operation Systems Supported EI a a a O AAA AAA 5 2 2 Web Browsers Supported ToT TTT ce eT AA EA ER rn eR eee RAN aea RA AA a 5 3 Installation ProcesS 6 3 introduc orn Wei AA AAA rere 6 3 2 Important Information TTL CLT TTC ee TS Te TELE eT Ee Ce TTT eT CEE TEL ECE Ce TCC ERTL eT ee ee eT ee ee
12. Both Timeout options are primarily intended for advanced users who want to fully control the way how connections to web servers are handled e Additional Redirect Ports any ports entered in this field will be redirected to the Local Port above By default the port 80 is always included too not editable Finally there are three button in the bottom part of this dialog Clicking the Defaults button sets all options in the dialog to the manufacturer pre set and recommended values Clicking the Revert button sets all options in the dialog to the last user saved values Use the Apply button to save all current changes to the settings 6 4 Update tab This dialog allows you to configure some Update related settings managed by the Update Manager component e0 LinkScanner Settings Show All Q General Search Shield Surf Shield Update AVG Update Manager checks for the latest available updates of AVG services and database files If new updates are available it will perform the update pdate is not running TT Update Now Last Successful Update Monday May 17 2010 1 51 23 PM M Run Daily Update at 12 00 AM 8 _Advanced Click the lock to prevent further changes Click the Update Now button if you wish to update your AVG LinkScanner immediately This also called the manual update The AVG LinkScanner will then search online for new update files and if available download these and automatically
13. Update tabs offer settings for respective components The dialog is accessible in three ways e click the docked AVG icon to open the Main User Interface then click any component s name Note that the AVG LinkScanner Settings dialog will then be opened on the tab related to the chosen component e click the AVG icon in the menu bar and select Open LinkScanner Settings The AVG LinkScanner Settings dialog will be opened on the General tab e when the Main User Interface is active open the AVG LinkScanner menu in the menu bar and select Preferences The AVG LinkScanner Settings dialog will be opened on the General tab Setting options of major importance are protected by authentication and are by default locked grayed out and inactive To modify the settings you have to be click the padlock icon in the lower right corner of every dialog a Click the lock to make changes Immediately a new dialog appears in which you are prompted to enter administrator login name and password If you don t know the name password you will have to ask the person who administers your computer Type an administrator s name and password A to allow System Preferences to make changes D zi S Name Password H Details Cancel OK If have entered login name and password correctly you will be able to modify all setting options The padlock icon is now unlocked and looks like this re Click the lock to prevent further changes
14. avg notificationT ool plist rm f Library LaunchDaemons com avg privilegedTool plist rm f Library LaunchAgents com avg LoaderAgent plist rm f Library LaunchAgents com avg LinkScannerAgent plist rm f Library Preferences com avg LinkScannerSettings plist rm f Users Shared AVG com avg LinkScannerSettings plist rm f usr sbin avgctl rm f usr sbin avgcfgctl rm f usr sbin avgupdate rm f usr sbin avgurlscan rm f usr share man man1 avgctl 1 gz rm f usr share man manl1 avgcfgctl 1 gz rm f usr share man mani1 avgd 1 gz rm f usr share man man1 avgdump 1 gz rm f usr share man man1 avglnsd 1 gz rm f usr share man man1 avgnsd 1 gz rm f usr share man mani1 avgsched 1 gz rm f usr share man man1 avgupd 1 gz rm f usr share man man1i avgupdate 1 gz rm f usr share man man1 avgurlscan 1 9z rm rf Library ScriptingAdditions AVGScriptingAdditions osax rm rf Library Application Support AVG Plugins AVGSafariPlugin bundle rm rf Library Application Support Mozilla Extensions ec8030f7 c20a 464f 9b0e 13a3a9e97384 linkscanner avg com rm rf Library PrivateFrameworks AVGLnscServices framewrok rm rf Library StartupItems AVGNetShieldLoader 6 To unregister all packages related to the installation i e to remove all related receipts do the following as a root in a terminal window To find out what packages have been registered please execute AVG LinkScanner 2011 Copyright AVG Technologies CZ s
15. d hacked sites do just the same only these are legitimate websites that have been compromised into infecting visitors The AVG LinkScanner is here to protect you from all these online threats AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved aa AVG 2 Installation Requirements 2 1 Operation Systems Supported The AVG LinkScanner will only run on computer with Mac OS X 10 5 6 or higher Please note that only the Intel platform is supported 2 2 Web Browsers Supported AVG LinkScanner is fully compatible with the following Internet browsers e Apple Safari 3 2 x 5 0 x e Mozilla Firefox 3 0 0 3 6 x e Mozilla Firefox 4 0 and higher AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved pa Ti Pr AVU 3 Installation Process To download the installation file of AVG LinkScanner visit the AVG Free website at http free avg com and follow the AVG LinkScanner download link Once you have downloaded and saved the installation file on your hard drive you can launch the installation process Double click your installation package the avg90LSM dmg file to open the following dialog 600 2 AVG LinkScanner x 2 items 104 1 MB available 3 AVG LinkScanner Uninstall In this dialog double click the Install icon to launch the installation process This process is a sequence of dialog windows with a brief descri
16. e respective component here This means that the AVG LinkScanner will no longer report the error warning status of the component and won t display notifications about the component status change No matter which section you re in you can always change Position of LinkScanner notifications The white rectangle represents your screen The tiny orange triangle shows where the notifications appear right now which is by default in the upper right comer To change this simply move the mouse cursor to any other corner and click You will immediately see that the tiny orange triangle has moved to selected corner and from now on the notifications are going to pop up here 6 2 Search Shield tab This dialog allows you to configure some Search Shield component related settings 600 LinkScanner Settings Q General Search Shield Surf Shield Update The Search Shield uses web browser plugins to evaluate search results from the most popular web search engines and displays an informative icon next to each result M Enable Search Shield v Supported plugins Activate Safari plugin Activate Firefox plugin Creation Date of DB Files Monday May 17 2010 6 19 21 AM 1 wW Click the lock to prevent further changes e Enable Search Shield if the box is checked AVG Search Shield is active and evaluating safety of the results of the most popular online search engines Uncheck the box to switch the function off e Support
17. ed plugins if this box is checked the search results will be evaluated in AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 22 all supported web browsers i e Safari and Mozilla Firefox By clicking the little arrow next to this item you can expand collapse further options enabling you to specify which browsers should utilize the Search Shield function o Activate Safari plugin if this box is checked the search results will be evaluated in the Safari web browser o Activate Firefox plugin if this box is checked the search results will be evaluated in the Mozilla Firefox web browser Creation date of DB files states last successful update of the database of malicious sites 6 3 Surf Shield tab This dialog allows you to configure some Surf Shield component related settings 000 LinkScanner Settings a General Search Shield Surf Shield Update The Surf Shield provides real time protection from various kinds of online threats by analyzing the source code and blocking access to suspicious webpages Enable Surf Shield Interrupt connections from Low E severity level Local Port 7314 Connection Request Timeout 300 seconds Inactivity Timeout 300 seconds Additional Redirect Ports 8080 3128 1 i Click the lock to prevent further changes e Enable Surf Shield if the box is checked AVG Surf Shield is active and whenever Surfing the web protecting yo
18. etup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet When no newer updates are available nothing happens The exact time of this automatic update can be set via the time box in the Update tab of AVG LinkScanner Settings dialog You can also use the checkbox to turn the scheduled update off on Please note that if the computer is turned off at the time of scheduled update the update will be missed without compensation For this reason we recommend setting up the daily update time to an hour when your computer is most likely running 7 2 Update Process Whenever an update starts no matter if it s manual or scheduled AVG LinkScanner will first verify whether there are new update files available If so AVG LinkScanner starts their downloading and launches the update process itself During the update process you will get redirected to the Update interface where you can view the process progressing in its graphical representation as well as its final result aan Update BOO Update o Update has been finished No update available a Dn AA 100 100 AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 26 650 Update Update failed 15 C o pa The first screenshot shows the situation when the process was successfully finished and your AVG LinkScanner was updated The second one illustrates anot
19. hen searching Internet with the AVG Search Shield on all search results returned from the most popular search engines Google Yahoo and Bing former MSN are evaluated for dangerous or suspicious links By checking these links and marking the bad links the AVG LinkScanner warns you before you click on dangerous or suspicious links so you can ensure you only go to safe websites p The linked page contains active threats We do not recommend visiting this While a link is being evaluated on the search results page you will see a graphic sign next to the link informing that the link verification is in progress When the evaluation is complete the respective informative icon will be displayed Hovering over an individual icon will display brief pop up dialog describing the particular link in question Please note that the search results are generated based on a blacklist database of known malicious websites and the evaluation itself cannot be configured Various pop up dialogs are listed below AVG LinkScanner results AVG LinkScanner results Safe Contains no active threats Questionable Site ownership or i k registration not clear Explanation It is sate to proceed to this page Domain hotbar com AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 16 AVG LinkScanner results AVG LinkScanner results Risky May inflict active threat Dangerous Contains active delivery threats Domain
20. hentication In this case you will need to fill in the login details too These cannot be filled in for you because each user account on the computer might have different login details Please mark the checkbox Proxy server requires authentication and type your proxy server username and password in the respective fields AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 25 7 Updates AVG LinkScanner contains a number of definition files with information on dangerous or suspicious websites and uses combined techniques to generate the final result i e whether an URL is dangerous or safe AVG developers work hard to keep all these files and mechanisms up to date and any new definitions and improvements of these are delivered to you from AVG Technologies servers via online update Regular updating of your AVG LinkScanner is therefore essential All update related settings can be adjusted in the Update tab of AVG LinkScanner Settings dialog 7 1 Update Types Basically there are two types of update in the AVG LinkScanner Manual update is an immediate AVG LinkScanner update that can be performed any time the need arises All you have to do is to open the Update tab of AVG LinkScanner Settings dialog and click the Update Now button Scheduled update within AVG LinkScanner it is also possible to pre set an update The planned daily update is then performed periodically according to the s
21. her outcome when there are no new update files available Finally the third one shows update failure There might be a few reasons for this with limited or unavailable Internet connection being the most common AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 27 8 Uninstallation of AVG LinkScanner There are two ways to remove the AVG LinkScanner from your computer You can either choose the automatic uninstallation or the manual uninstallation 8 1 Automatic uninstallation To trigger automatic uninstallation please click the Uninstall icon located in the installation package the avg90LSM dmg file 600 aj AVG LinkScanner w 2 items 104 1 MB available rr 32 AVG LinkScanner Uninstall ft The Uninstaller will appear and guide you conveniently through the uninstallation process At the end of uninstallation process you will be asked to reboot your computer The uninstallation as well as the installation requires an administrator s name and password otherwise the Uninstaller won t be allowed to make changes and the uninstallation process won t be able to continue If you do not know the login name and password you will need to contact the person who administers your computer Please note that applications Firefox Safari and System Preferences will be closed if running 8 2 Manual uninstallation In most cases you will not need to perform manual uninstallatio
22. ive icons as the Search Shield and are informative only They serve just to notify you that the threat has been found and blocked so the loading of the page has been interrupted Access to a potentially dangerous website itself is not blocked the decision whether to visit the page is completely up to you However the page shown in the browser after closing the notification dialog will be just a fragment of the original one it will be displayed only from the start to the point where the threat was discovered and blocked There is no simple way to access the original infected page However if you have any reason to visit the untouched original page possibly containing an infection you can AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 17 a hi i ay 1 disable the Surf Shield component in the Surf Shield tab of AVG LinkScanner Settings which requires administrator password since it disables the protection of the machine and then reload the page a cache cleaning might be needed depending on application requesting the page because of application internal caching AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 18 6 AVG LinkScanner Settings This dialog allows you to modify all adjustable settings of your AVG LinkScanner It is divided into several tabs the General tab contains some universal settings while Search Shield Surf Shield and
23. kScanner Introduction Read Me License Destination Select Installation Type Installing avg9 O Installation 9 Summary Validating package a AVG Go Back Continue This dialog shows the progress of the installation process and does not require any intervention All you have to do is to sit and wait until the installation is complete it doesn t take long 3 6 Installation Summary This dialog is the last step of the AVG LinkScanner installation process AVG LinkScanner is now installed on your computer However in order for the application to be fully functional it requires restart as you were warned previously Make sure all your current work is saved and closed then click the Restart button 600 Install AVG Li Installation completed successfully Introduction Read Me License Destination Select Installation Type Install Succeeded Installation Summary The software was successfully installed Click Restart to finish installing the software a AVG Go Back Restart AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 10 mer i de rea 3 7 After Installation The first thing you should see after your Mac OS reboots is this dialog 800 AWG LinkScanner Notice Reporting of detected threats to AVG is enabled AVG LinkScanner is set to report any detected threats to AVG Technologies helping
24. l take 46 9 MB of space on your computer License Click Install to perform a standard installation of O Destination SN this software for all users of this computer O Installation Type Installation Summary a AVG GoBack Install This dialog informs you that your AVG LinkScanner will be installed on your local hard drive After clicking the Install button this dialog installation is done Are you sure you i Installing this software requires you to 4 i restart your computer when the i a want to install the software now Cancel appears to inform you about the necessity of your computer restart in order to successfully finish the installation This allows you to save all your current work and quit all running applications Click the Continue Installation button to start the installation itself IFA Type an administrator s name and password ul F to allow Installer to make changes Password Details Right after that you will be prompted to type an administrator s name and password otherwise the Installer won t be allowed to make changes and the installation process won t be able to continue If you do not know the login name and password you will AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved aa AVG need to contact the person who administers your computer 3 5 Installing AVG LinkScanner 600 stall AVG LinkScanner Installing AVG Lin
25. n However should the need arise you can remove all files related to the AVG product as follows 1 Open AVG LinkScanner Settings and in General tab General Settings section uncheck the Start AVG LinkScanner upon login item 2 Quit the Firefox Safari and System Preferences applications if running 3 Prevent launchd daemon from automatically invoking the main AVG LinkScanner services by executing the following commands in a terminal window bin launchctl remove com avg LinkScannerAgent bin launchctl remove com avg LoaderAgent AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 28 sudo bin launchctl remove com avg apiServices sudo bin launchctl remove com avg avgconfigd sudo bin launchctl remove com avg avgnotifyd sudo bin launchctl remove com avg avgprivd 4 Unload the network kernel extension by executing the following commands as a root in a terminal window sbin SystemStarter stop AVG Netshield support If an error occurs it means that the kernel extension is currently busy and can t be unloaded You can still proceed to the next step 5 Execute the following commands as a root in a terminal window rm rf Applications AVG LinkScanner app rm rf Library PreferencePanes LinkScannerSettings prefPane rm rf opt avg avg9 rm f Library LaunchDaemons com avg apiServices plist rm f Library LaunchDaemons com avg configurationTool plist rm f Library LaunchDaemons com
26. n of AVG LinkScannerO rr cc aa 28 8 1 Automatic uninstallation e e ia a E AE ER A EA AN a AAA AE AAN 28 AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 8 2 Manual uninstallation A te oe Pe Te eee ee CR E ee A E E Ae 28 9 Contact amp Support Pe eo PP o us A l AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 1 Introduction This user manual offers a general overview of the tasks and detection technologies provided by AVG LinkScanner We will briefly talk about the program installation initial startup configuration and use AVG LinkScanner is provided free of charge It is up and running immediately from the moment of installation All basic settings have been pre set by the manufacturer so most of the time you will not have to worry about anything just let AVG LinkScanner work in the background and protect you without any effort on your part However there might be situations where you need to adjust the program settings or decide what to do with a virus infected file this manual is here to provide detailed information and assist you with any task 1 1 What is the AVG LinkScanner In the last couple of years the number of malicious programs has increased dramatically New dangerous applications are being created every day The majority of today s viruses that is spreading via Internet is designed for financial commercial gain Moreover there
27. nables continual improvement of AVG protection for all its users Click here to learn more about this feature ALERTS 600 LinkScanner Settings Show All_ Q General Search Shield Surf Shield Update 5 wSurf Shield alerts m Show all alerts O Show only alerts of the highest severity Notifications Ignore error statuses Position of LinkScanner notifications x 1 rr Click the lock to prevent further changes There is a little arrow next to the Surf Shield alerts item Click it to expand collapse AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 20 options enabling you to choose AVG alerts that you wish to be displayed The alerts are always displayed in the middle of your screen on a top of all other open windows and require your response e Show all alerts if the box is checked a dialog will be displayed whenever the Surf Shield component detects a threat on a page you are trying to access no matter how severe the threat is This option is recommended and therefore checked by default e Show only alerts of the highest severity if the box is checked a dialog will only be displayed when AVG LinkScanner detects a threat of high severity Click here to learn more about severity levels in AVG LinkScanner NOTIFICATIONS e0 LinkScanner Settings earch Shield Surf Shield Update Show error status notifications l Show notification
28. p 5 F Activa Search Shield Active Surf Shield Active You are ja protected Ae 23 AVG LinkScanner Search Shield Inactive Surf Shield Active A You are not protected Update Manager Active AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 15 5 AVG LinkScanner in your web browser Your AVG LinkScanner functions within your web browser without affecting its performance It uses a set of informative icons to either show you the threat level of every search result in most commonly used web search engines the Search Shield component or to warn you in case a webpage you try to access appears to Suspicious the Surf Shield component The set of icons identical for both components is listed in the table below e The page has been successfully scanned and is safe Please note that this icon is not displayed on the Yahoo server 4 The page does not contain threats but is somewhat suspicious questionable in origin or motive therefore not recommended for e shopping etc 4 The page can be either safe itself but containing further links to positively dangerous pages or it can be suspicious in code though not directly employing any threats at the moment page or forwarding the URL via e mail The page can not be scanned which can mean that is doesnt exist anymore or it is temporarily unavailable 5 1 Search Shield W
29. ption of what do at each step In the following we offer an explanation for each dialog window 3 1 Introduction 600 Y Install AVG LinkScanner _ Welcome to the AVG LinkScanner Installer Introduction Read Me You will be guided through the steps necessary to install this software License Destination Select Installation Type Installation Summary a AVG Go Back Continue The installation process starts with the Welcome to the AVG LinkScanner Installer AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved aT 3 AVG window Click the Continue button to go on with the installation process 3 2 Important Information The next dialog provides some basic information on usage of AVG LinkScanner You can print the whole text by clicking the Print button or save it to your hard drive by clicking the Save button and selecting the resulting PDF file s name and its location Please keep in mind that information provided by this dialog is really brief and if you want to learn more about the AVG LinkScanner you should always consult this User manual or application based help After you are finished reading this text click the Continue button to trigger the next dialog of the installation process 600 A Install AVG LinkScanner Important Information System requirements 0 Introduction A Read Me AVG LinkScanner requires
30. st popular search engines are evaluated for dangerous or Suspicious links By checking these links and marking the bad links this component warns you before you click on dangerous or suspicious links So you Can ensure you only go to safe websites e Surf Shield this component will block malicious content of any webpage you try to open and prevent it from being downloaded to your computer With this feature enabled clicking a link or typing in a URL to a dangerous site will automatically block you from opening the web page thus protecting you from inadvertently being infected e Update Manager this component helps you to control regular updating Within this component you can schedule automatic downloads of update files either from the Internet or the local network Learn more about updates and why they are so important 4 2 Icon in the Menu Bar The AVG icon can be optionally displayed in the right part of the menu bar If it is not visible you can display it by turning on the Show AVG icon in the menu bar option in General tab of AVG LinkScanner Settings Upon clicking the icon you get a context menu resuming neatly relevant options of the application menus 0 Y bs lt gt Mol Stop AVG LinkScanner Open LinkScanner Settings About LinkScanner Agent e Stop Start LinkScanner pauses resumes the AVG LinkScanner protection e Open LinkScanner Settings displays the General tab of setting options dialog e About
31. u real time from the most serious online threats malicious exploitive and phishing websites Uncheck the box to switch the function off e Interrupt connections from selected severity level whenever the Surf Shield detects a threat on a webpage you are trying to access it will interrupt downloading the webpage contents so that the harmful code does not get into your computer at all You can specify the lowest level of threat severity to trigger the interruption o Low will interrupt the connection upon detection of any threat This option is recommended and set by default o Medium will interrupt the connection upon detection of a threat of medium to high severity o High will interrupt the connection only upon detection of a high severity threat AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 23 e Local Port the port on which the proxy is running The communication over this port of your computer is protected by Surf Shield e Connection Request Timeout allows you to set the maximum time for attempting to establish communication with a server If the time is up and connection is not successfully established the request is cancelled Web browser should display a notification then e Inactivity Timeout allows you to set the maximum time for duration of inactive connection If no activity is detected during the time in the previously established connection the connection is cancelled
32. upon scheduled update start Position of LinkScanner notifications i Click the lock to prevent further changes Notifications are little pop up windows that appear for a few seconds only and inform you of less important events than alerts Check the box at the respective notification option you want to activate e Show error status notifications if the box is checked a notification window will appear whenever a component changes its status from correct to warning error Please note that if you choose to ignore a component s status the change status notifications for that component will not be displayed To learn more about AVG protection statuses click here Ignoring error statuses is described in the end of this chapter e Notify me upon scheduled update start if the box is checked a notification window will be displayed at each scheduled AVG LinkScanner update informing you of the update progress Click here to learn more about updates and their types AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 21 IGNORE ERROR STATUSES 600 LinkScanner Settings General Search Shield Surf Shield Update Search Shield Surf Shield Update Manager Ignore error statuses Position of LinkScanner notifications 1 A Click the lock to prevent further changes If a component shows error or warning status and you decide to deliberately ignore it you can check th
33. us improve your protection The reports are automatic and do not include any personal information See our Privacy Policy If you do not wish to allow this reporting for any reason you can disable it in LinkScanner Preferences Open Preferences Ok ES a It serves to inform you about a special AVG feature called Automatic reporting of threats that you encounter while surfing the web Details about the detected threat are sent automatically to AVG Technologies CZ which happens without any inconvenience or need of any action on your part and of course without any reference to you or your personal data The received data is then thoroughly analysed by our malware specialists which enables us to continuously improve the AVG protection for all its users For this reason we kindly ask you to keep this feature activated However if you don t want to enable the reporting you can do it immediately Clicking the Open Preferences button takes you directly to your AVG LinkScanner settings more precisely the General Settings section of the General tab All you have to do here is to unmark the Reporting threats to AVG checkbox Otherwise click the OK button to finally finish the installation process AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved 11 ma OA E AVG 4 Finding your way around the AVG LinkScanner In the AVG LinkScanner you can choose between three ways of accessing
34. various settings overviews and functions e click the AVG LinkScanner icon in the Dock to open the Main User Interface where you can view current AVG protection status and access setting options for individual components Click to learn more about the AVG LinkScanner Main User Interface e click the AVG icon that is optionally displayed in the right part of the menu bar Upon clicking the icon you get a context menu resuming neatly relevant options of the application menus Apart from quick access to frequently used items the icon also indicates AVG protection status Click to learn more about the AVG LinkScanner icon in the Menu Bar e if the User Interface is active clicking the AVG LinkScanner menu allows you to access some basic options Click to learn more about the AVG LinkScanner menu in the Menu Bar 4 1 Main User Interface To access the Main User Interface simply click the docked AVG icon _AVG LinkScanner Search Shield Active Surf Shield Active You are protected wE Update Manager D dl AVG LinkScanner 2011 Copyright AVG Technologies CZ s r o All rights reserved The left part of the main window displays AVG protection status The right part displays the components of your AVG protection and whether they are active or not Clicking a component opens its setting options e Search Shield when searching the web with component on all search results returned from the mo
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