Maintenance Guide (Lexmark X950 Series)
Contents
1. 21 Replacing a staple cartridge 26 Moving the printer 34 Before moving the printer 34 Moving the printer to another location 34 Shipping the printer 34 Contents 2 Maintaining the printer Periodically certain tasks are required to maintain optimum performance of your printer Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove paper from the standard exit bin 3 Dampen a clean lint free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the fin2. 1 Open door G 2 Grasp the handle of the staple cartridge holder and then pull out the holder to the right 3 Pull the staple cartridge out of the finisher Note Use just a slight force when removing the staple cartridge Maintaining the printer 26 4 Squeeze both sides of the empty staple case with your fingers and then remove the staple case from the cartridge 5 Insert the front side of the new staple case into the staple cartridge and then push the rear side into the cartridge Maintaining the printer 27 6 Push the staple cartridge into the finisher until it clicks into place 7 Close door G Replacing staple cartridge in the booklet stapler unit Note This task is applicable only when a booklet finisher is installed 1 Open door G Maintaining the printer 28 2 Press the handles of the staple cartridge to the right and then take the staple cartridge unit out of the finisher Maintaining the printer 29 3 Hold the tabs on both sides of the staple cartridge Maintaining the printer 30 4 Rotate the booklet staple cartridge at an angle Maintaining the printer 31 5 Lift the booklet staple cartridge out of the unit 6 Squeeze both sides of the empty staple case with your fingers and then remove the staple case from the cartridge 7 Insert the front side of the new staple case into the staple cartridge and then push the rear side into the cartridge Maintaining the printer 32 8
3. Return the cartridge to its original position and then gently push the cartridge in until it clicks into place 9 Return the unit to its original position 10 Close door G Maintaining the printer 33 Moving the printer Before moving the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the wall outlet Disconnect all cords and cables from the printer before moving it Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and options can be safely moved to another location by following these precautions Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the options must have a surface able to support the dimensions of the options Keep the printer in an upright position Avoid severe jarring move
4. X950 Series Maintenance Guide June 2011 www lexmark com Contents Maintaining the printer 3 Cleaning the exterior of the printer 3 Cleaning the scanner glass 4 Cleaning the printhead lenses 5 Emptying the hole punch box 9 Storing supplies 10 Checking the status of parts and supplies 11 Checking the status of parts and supplies on the printer control panel 11 Checking the status of parts and supplies from a network computer 11 Ordering parts and supplies 11 Order
5. about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web site at www lexmark com or contact the place where you purchased the printer Notes The gauges displayed are an estimate of the life left for the supply or part indicated next to each gauge All page life estimates for supplies assume printing on a single side of letter or A4 size plain paper Ordering toner cartridges When 88 xx color cartridge low or 88 xx color cartridge nearly low appears order a new cartridge When 88 Replace color cartridge appears replace the specified cartridge Estimated cartridge yield is based on the ISO IEC 19798 standard with about 5 coverage per color Extremely low print coverage less than 1 25 for a color for extended periods of time may negatively affect actual yield for that color and may cause cartridge parts to fail prior to exhaustion of toner Recommended toner cartridges and part numbers Part name Part number Black high yield toner cartridge X950X2KG Yellow high yield toner cartridge X950X2YG Maintaining the printer 11 Part name Part number Magenta high yield toner cartridge X950X2MG Cyan high yield toner cartridge X950X2CG Ordering a photoconductor unit When 84 xx Color photoconductor low or 84 xx Color photoconductor nearly low appears order a replacement photoconductor unit When 84 xx Replace color photoconductor appears
6. enance Kit 40X7568 320K 110 V Maintenance Kit 40X7550 320K 220 V Maintenance Kit 40X7569 480K Maintenance Kit 40X7560 Replacing parts and supplies Replacing a maintenance kit 1 Replace the maintenance kit 2 Reset the maintenance count to zero to clear the 80 scheduled maintenance x message Note For more information on replacing the maintenance kit and resetting the maintenance count see the instruction sheets that came with the maintenance kit Replacing a photoconductor unit 1 Open the front door Maintaining the printer 13 2 Rotate the release lever counterclockwise to open the cover 3 Lower the cover Warning Potential Damage To avoid overexposing the photoconductor unit do not leave the door open for more than 10 minutes Maintaining the printer 14 4 Grasp the handle of the photoconductor unit and pull it out of the machine 5 Unpack the replacement photoconductor unit 6 Align and insert the end of photoconductor unit Maintaining the printer 15 7 Remove the tape from the top of the photoconductor unit 8 Push the tab forward to insert the photoconductor unit Maintaining the printer 16 9 Push the photoconductor unit until it clicks into place 10 Gently pull the printhead wipers out until it stops and then slowly slide them back into place Maintaining the printer 17 11 Close the cover 12 Rotate the release lever clockwise to lock the cover Maintaini
7. ing toner cartridges 11 Ordering a photoconductor unit 12 Ordering a waste toner bottle 12 Ordering staple cartridges 12 Ordering a maintenance kit 13 Replacing parts and supplies 13 Replacing a maintenance kit 13 Replacing a photoconductor unit 13 Replacing a toner cartridge 19 Replacing the waste toner bottle
8. ish of the printer 4 Wipe only the outside of the printer making sure to include the standard exit bin Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the paper support and standard exit bin are dry before beginning a new print job Maintaining the printer 3 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems such as streaks on copied or scanned images 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner cover 1 White underside of the ADF cover 2 White underside of the scanner cover 3 Scanner glass 4 ADF glass 3 Wipe the areas shown and let them dry 4 Close the scanner cover Maintaining the printer 4 Cleaning the printhead lenses Clean the printhead lenses when you encounter print quality problems 1 Open the front door 2 Slide the release lever to the left to unlock the cover 3 Open the cover Warning Potential Damage To avoid overexposing the photoconductor unit do not leave the cover open for more than 10 minutes Maintaining the printer 5 4 Locate the printhead wipers Maintaining the printer 6 5 Gently pull the printhead wipers out until it stops and then slowly slide them back into place 6 Close the cover Maintaining the printer 7 7 Slide the release lever to the right to lock the cover 8 Close the front doo
9. ments Shipping the printer When shipping the printer use the original packaging or call the place of purchase for a relocation kit Maintaining the printer 34
10. ng the printer 18 13 Close the front door Replacing a toner cartridge 1 Open the front door 2 Put your hand under the dent of the toner cartridge and then slightly lift up the cartridge Maintaining the printer 19 3 Pull out the toner cartridge 4 Unpack the replacement toner cartridge and then shake it front to back and side to side to evenly distribute the toner 5 Remove the red packing strip from the new cartridge 6 Insert the new cartridge into the printer Maintaining the printer 20 7 Close the front door Replacing the waste toner bottle 1 Turn the printer off 2 Open the front door 3 Remove the used waste toner bottle Maintaining the printer 21 4 Unpack the new waste toner bottle 5 Insert the new waste toner bottle into the printer until it clicks into place 6 Rotate the release lever counterclockwise to open the cover Maintaining the printer 22 7 Lower the cover 8 Slide out the printhead wipers Maintaining the printer 23 9 Slide the printhead wipers back into place 10 Close the cover Maintaining the printer 24 11 Rotate the release lever clockwise to lock the cover 12 Close the front door 13 Turn the printer back on Maintaining the printer 25 Replacing a staple cartridge Note A message on the printer display indicates which staple cartridge needs to be replaced Replacing staple cartridge in the standard stapler unit
11. r Maintaining the printer 8 Emptying the hole punch box 1 Open door G 2 Pull out the hole punch box Maintaining the printer 9 3 Empty the container 4 Insert the emptied hole punch box back into the finisher until it stops 5 Close door G Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Maintaining the printer 10 Corrosive gases Heavy dust Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required Checking the status of parts and supplies on the printer control panel From the home screen touch Status Supplies gt View Supplies Checking the status of parts and supplies from a network computer Note The computer must be connected to the same network as the printer 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer control panel home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Device Status Ordering parts and supplies To order parts and supplies in the U S contact Lexmark at 1 800 539 6275 for information
12. replace the specified photoconductor Recommended photoconductor units and part numbers Part name Part number Photoconductor unit Black Cyan Magenta Yellow C950X71G CMY Cyan Magenta Yellow Photoconductor Kit Note CMY photoconductor units may reach end of life all at the same time C950X73G Ordering a waste toner bottle When 82 xx Waste toner bottle nearly full appears order a replacement waste toner bottle When 82 xx Replace waste toner bottle appears replace the waste toner bottle Note Waste toner bottle reuse is not recommended Part name Part number Waste toner bottle C950X76G Ordering staple cartridges When Staples Low or Staples Empty appears order the specified staple cartridge For more information see the illustrations inside the stapler door Part name Part number Staple Cartridges 3 pack Staples G5 25A0013 Advanced Booklet Staples Staples G11 and Staples G12 21Z0357 Maintaining the printer 12 Ordering a maintenance kit When x Maintenance Kit appears on the printer display order the indicated maintenance kit to replace the worn parts All maintenance kit parts except that in the 480K maintenance kit are designed to be user replaceable The kits come with instructions Recommended maintenance kits and part numbers Maintenance kit Service part number 160K Maintenance Kit 40X7540 200K ADF Maintenance Kit 40X7530 320K 100 V Maint
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