User Manual - V2R4 PMOnline User Manual To
Contents
1. you enter on this ticket fo appear on the next ticket if in the next ticket you select Copy Default This only works if a check Is put in the default check box on a previous ticket BOX 2 Use your TAB key to advance to Box 2 which is the upper right of this screen A You will now be asked to provide a USE DATE The date shown in this box defaults to today s date The date you enter must be at least 3 days after today s date or your order will not be accepted online and must be called in Move your cursor to the small shaded box on the right click and view the current month calendar Click on the Date indicating the actual date the tuxedo will be worn Use your TAB key to advance to the next box labeled Occasion Wedding Prom Cruise or Other Make your selection Use your TAB key to advance to the next box labeled Rent for Weeks Normal rentals are for 1 weekend however a cruise may involve more than 1 weekend In that case you would click on the shaded box and click on 2 to check item availability for 2 weekends IAB over to the next section Day In Store The options available are Thursday or Friday with the default value being in your store by Friday of the week being worn You can change this to Thursday by clicking on the arrow and selecting Thursday If your order must be in your store Wednesday or earlier you will need to call your order in to one of our customer servi2. Sales need to be called or faxed In 7 Supply orders Order Forms Catalogs Brochures Posters Banners and Swatch Books need to be called in or faxed wae iS si TROUBLESHOOTING A There has been a small issue for some users starting PM Online when using McAfee Internet Security Suite and Internet Explorer If after clicking Launch on www PaulMorrellOnline com you get a message saying Internet Explorer cannot display the page you have 2 options Please choose Option 1 OR Option 2 Option 1 Check a setting in Internet Explorer that McAfee disables I In Internet Explorer go to the Menu Bar at top and click on Tools li Now click on the last item called Internet Options lil Click on the last tab at top labeled Advanced iv Inside the settings box scroll down until you see Security v Under Security check the box next to Use TLS 1 0 vi Now click on apply then ok at bottom of box You should now be able to click the launch button on www PaulMorrellOnline com and proceed like normal NOTE Using this method may only temporarily fix the problem Option 2 Use the Firefox browser instead of Internet Explorer I Goto www GetFiretox com and download the latest version of Firefox i It will give you the option to copy all your favorites and settings from Internet Explorer to Firefox It will not remove them from Internet Explorer B Changing the Screen Resolution The minimum screen resoluti
3. the right of the word RESOLUTION Move the slider UP to a higher resolution LEFT CLICK APPLY LEFT CLICK OK Open your browser and sign on to PMOnline The full order entry screen should appear after increasing your screen resolution to a minimum of 1024 X 768 We are constantly updating PMOnline with new features and fixes as well as the PMOnline User Manual Visit our User Manual often for Updates 1
4. A Cancel Ticket As long as the status is BOOKED or OPEN the order can be cancelled while in this screen Just click Cancel and then OK in the box that appears B Verify Ticket If you enter an order but do not want to book it you can click on Verify Ticket to Confirm the availability at that moment of the items you are considering renting This is helpful in Prom Season for confirming before ordering However it is only confirming what is available at that moment not at any future time C Book Ticket After you have keyed your order click on Book Ticket to actually place the order You will see a message appear in RED at the bottom left of your screen stating Ticket has been booked If you only ordered one or two pieces on the ticket you will also receive a message in the same area saying NOTE Two or fewer items are on this ticket This is an ALERT MESSAGE that a complete outfit was not ordered If you are unable to see TICKET HAS BEEN BOOKED in RED at the bottom left of your screen you will need to increase the resolution of your screen Please refer to the TROUBLESHOOTING section of your User Manual for instructions on increasing the screen resolution for users of Windows XP Windows Vista amp Windows 7 Reopening a Booked Ticket in your current Session is possible after you have clicked on Book Ticket You can click on Reopen Ticket and the ticket becomes available for you to ma
5. New Ticket Please enter a ticket number for this order Use your TAB key to move your cursor to the last name box and key the last name of your Customer if you use names on your tickets TAB again and key your customer s first name B DROP SHIP ORDERS You also see a box labeled Create Drop Ship This is used to ship to an address different than your account default address Click on this box and another screen will appear If you are entering a location to be shipped for the first time you will enter the company name address etc in the big box at the left of this screen This is explained in the directions at the top of the screen Once you have entered a Drop Ship Address you are able to select the ID NUMBER of that Customer in the future instead of re entering the same information You can enter multiple Drop Ship Addresses according to your needs Once entered simply scroll up or down with the arrows to the right find the ID NUMBER of the address you would like for Us to ship to and click gt Click OK and the Drop Ship address appears in the Order Entry screen where you were entering your order If you decide NOT fo ship to this location at this time all you do is click on the box to the left which is now labeled CLEAR DROP SHIP This places the default company name address etc YOURS back on the order In Box 1 you can also click on Default and designate for the same style s and dates
6. TUXEDO P CATALOG User Manual V2R4 PMOnline User Manual To visit PMOnline enter www PaulMorrellOnline com in your browser Internet Explorer and Firefox are the preferred browsers The first page you see will be our Welcome Page Start the Application by clicking on the Launch button The first time you log in you will enter your assigned User ID twice as your User ID and Password to establish a new confidential Password Your User ID will remain the same Your password should be a combination of upper and lower case letters and numbers and must be at least 6 characters Please read our Terms and Conditions and click on the box to the left indicating you agree to them You must check this box each time you create or change your User ID or Password or when PMOnline is updated to a new version After you log in the MAIN MENU appears A Nain Menu Windows Internet Explorer feo Please select one of the following options Place Orders View Catalog iy 7 Change Password scared Sh PM 964 Black Diamond I Terms and Conditions for online account access You are logged in English Espa ol Version 2 0 7 Dail ANAUE Formolweor Click on VIEW ORDERS A complete list of all of the orders for your account appears online and in real time At the top left below the logo you will notice List Details Shipping View Orders Windows Internet Explorer fey X JIE http orders pauimorre
7. ce representatives BOX 3 Box 3 is for general measurements to help you determine a coat size You can enter measurements for Chest Height Weight and Overarm There is an Ordering Guide in Box 1 for instructions on how to measure for the chest height etc Example If the height is 5 6 you would key 5 6 If Box 3 is not necessary for you to determine sizes please move to the next box Information in Box 3 is not required BOX 4 Receiving the order detail is the function of Box 4 Please note the product categories you can order are in Blue You can click on any of the items and view a new window where you can search for the product you want if you do not know the PM Style Number When you locate the tuxedo style you are searching for you can hover the cursor over the PM style number and a picture of that item appears on the screen as it is shown in the catalog This is to help you order the correct product biace Orders Windows Internet Explorer paulmorrell com JSR Summary Account 333 SENECA Print Below is a list of Coat style codes raa Style Code List a Ld Ba X Main Menu Log Out Styley escriptons colors Vent gt Button gt Collars Pocket ry cys l b si meu DULWUVIS Luria UCSUTTT pre la i i Non Satin Self Top satin a 964 Bik Diam Illusion 1 But Notch Vented Buttons Collar besom pt k Non Satin Self Top Flap e ie Seif Lev tie Sto Vented Buttons Co
8. ding Online Wedding Online Wedding Online Wedding Online Wedding Online Wedding Online Wedding Online Wedding Online Wedding Online Wedding Online Wedding Online Wedding Online internet Cancelled Cancelled Booked Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled A 100 The default order in which the orders appear on the screen is based on the order date If you want the orders to appear by ticket number click on the blue Ticket header and they will sort accordingly in ascending order Click again and they will sort by Ticket in descending order You can use the same procedure on any of the other header choices in blue to view your orders according to your needs While in List view double clicking a Ticket Number presents your ticket in Detail format You can view the entire ticket verify the rental items and confirm your work To view shipping information about a specific order from the Detail view click on The display will now show you all the Shipping located on the top left of your screen shipping information needed plus a link to enable tracking of the shipment than one order in the box a list of all of the orders that shipped in that box will appear to the right of the tracking number If There is more Clic
9. engthen the coat sleeves x amount of inches If your customer needs his coat sleeves shorter 1 1 2 you would click on 1 5 in the box by the sign If your customer has other special requirements pertaining to the coat sleeves you can click on Custom and key the requirement s in the Special Instructions box gt PANTS If you clicked on As Pictured after keying the coat style you will see the PM Pant Code is already selected You can also click on Pant to view a list of all available pants If you need to change the pant to another style simply change the style code From here all you need to do is TAB over to the WAIST size click on the arrow and select the adjustable waist size needed Next TAB over to either the outseam or inseam box where you will enter the outseam or inseam as required but not both If you have a customer with special needs such as a different outseam or inseam per leg you can click on Custom and enter the information in the Special Instructions box SHIRTS The same procedure applies for entering the SHIRT Style and Size selection excluding the option for Special Instructions VESTS The same procedure applies for the VEST Style and Size selection excluding the option for Special Instructions TIES Ordering the TIE is the same however a men s tie is ordered by default If you need a Boy s tie select the box left of the word Boys and the tie orde
10. k on PLACE ORDERS CRITCAL Note Please never use your ENTER or BACKSPACE keys Always exit a data field size box etc using the TAB key The TAB key updates the screen and checks real time inventory availability After Logging In you will see the Order Entry Screen with a box in the middle Place Orders Windows Internet Explorer mi jol X 3 res pm Ban GE summary eee Account 333 SENECA Main Menu Log Out x o F Customer Order Settings For current week orders in store day must be Thursday or later Rent for weeks Ticket For current week orders use date must be Thursday or later _ For next week orders and beyond in store day must be Thursday or later For next week orders and beyond use date must be Thursday or later Ordering Guide The required minimum number of days between the Order Date and the Use Date is 3 For current week orders the required minimum number of days between the ra Order Date and the In Store Date is 3 Coat The minimum required order amount is 1 00 Order Date 9 1 10 Overarm surements in Pants i ions box Shirt This message box will close automatically when you press the New Ticket or Edit eee Tickets button Vest CBund i choices are required for prom Tie i Boys orders PLEASE READ gt What is a session Pocket Sq Verity Ticket Jewelry Ticket 0 of 0 in session Addl Items This box Customer Order Settings displays specifications required when e
11. ke any needed changes Once you click on this box in the lower left hand corner you will see in RED Ticket has been Re opened Make any changes or additions then click on Book Ticket to Re Book the order D Edit Ticket To edit any ticket placed in an earlier Session click on Edit Ticket find the ticket number s click on the box to the left of the ticket number s and click on the bottom left hand box Edit Selected Tickets This will pull up each ticket you have marked for a change and let you cancel the ticket or make a change or addition to the ticket Edit Ticket is for Booked orders in an earlier Session To Edit Tickets in your current Session simply use the Previous and Next buttons located in the bottom right of Box 5 E Reset Session Please Read the document What is a Session in Box 5 WHEN TO CALL PAUL MORRELL The following conditions are reasons to call Paul Morrell and speak with one of our Customer service representatives 1 Your order shows a status In Process or Shipped and you need an Exchange or a Correction Your order is for this week and it is Tuesday or later The order s is for a Fashion Show Try On or Inspection for Color correctness The order is to be in your store before Thursday The order is for MORE than a 2 WEEK RENTAL you cannot key an order for a rental of 3 consecutive weekends or more Sale orders Stock Reduction New Sales and Used
12. l com 8080 PMweb p0 faces n O paulmorrell com ISH CES Details Shipping oaa 333 SENECA i i Max Rows 100 200 400 Ticket TERN a Last Name W E Date Use Date InStore Occasion Account Main Menu Log Out Search By Last Name 54654 5588 7892 5589 83101 3102 83103 2468 2469 2460 2470 2471 1234 54625 45687 1235 1236 1 2426991 2427127 2427135 2427136 2426751 2426752 2426753 2426843 2426845 2426849 2426857 2426858 2426946 2426947 2426948 2426949 2426950 2010 09 01 2010 09 01 2010 09 01 2010 09 01 2010 08 31 2010 08 31 2010 08 31 2010 08 31 2010 08 31 2010 08 31 2010 08 31 2010 08 31 2010 08 31 2010 08 31 2010 08 31 2010 08 31 2010 08 31 gt I 2010 10 23 2010 09 04 2010 09 11 2010 09 04 2010 10 02 2010 10 02 2010 10 02 2010 09 04 2010 09 04 2010 09 04 2010 09 11 2010 09 11 2010 09 04 2010 09 11 2010 09 11 2010 09 04 2010 09 04 2010 10 23 2010 09 04 2010 09 11 2010 09 04 2010 09 30 2010 09 30 2010 09 30 2010 09 04 2010 09 04 2010 09 04 2010 09 11 2010 09 11 2010 09 03 2010 09 11 2010 09 11 2010 09 03 2010 09 03 Friday Thursday Friday Thursday Friday Friday Friday Friday Friday Friday Friday Friday Friday Friday Friday Friday Friday Wedding Online Wedding Wedding Online Wedding Wedding Online Wed
13. llar Pockets 966 Black El Rey 2 But Shawl Black Non Satin Satin Top satin 31 5 Vented Buttons Cllar besom pkt 967 White El Rey 2 But Shawl White Non Satin Satin Top satin J e Vented Buttons Cllar besom pkt a On Non Satin Self Top satin 968 White Troy 2 But Notch 31 5 White Vented Buttons Collar besom pkt Alan Cabin Cale Tan eatin Pocket Sq a Accel Book Ticket Ticket 1 of 1 in session Addl Items Size v Status OPEN Done internet f 100 If you chose to order the complete tuxedo as shown in the catalog click on the box labeled As Pictured A window opens and shows all of the codes for ordering this complete tuxedo as seen in the PM catalog You can also hover your cursor above the blue PM style numbers to see a picture of the item to confirm you are ordering the item you intend to rent If you want to copy these styles to the ticket click on the lower left hand box labeled Copy To Ticket A COATS To order a Coat enter the PM Style Code in the style box or click on the word Coat to see a list of the available coat styles Please note when you enter a Coat Style and search for a size only sizes that are available for your Use Date will appear for selection Click on the down arrow in the size box and select the size you need The next two boxes to the right are for coat sleeve adjustments Sleeve means shorten sleeves on the coat x amount of inches while Sleeve means l
14. ntering orders for the current week and future weeks Please read these specifications before entering your order s Once you click the box labeled NEW TICKET in Box 1 this center window will disappear PMOnline is designed with Steps for ease of use The Steps are found in Boxes 5 Place Orders Windows Internet Explorer m m X a paulmorrell com K paulmorrell com ISH Ticket Entry Account 333 SENECA Main Menu Log Out M Default C Last Name icket First Name Date 20100901 a Occasion Wedding Online x Rent for weeks 1 x KAREN LATIMER pore a Day In Store Friday x Order Date 9 1 10 Create Drop Ship KAREN LATIMER TESTACCOUNT r 9911 B HWY 43 ct Height Weight Overarm SENECA MO 64865 o D m Ordering Guide 417 776 3104 a bat Size x Sleeve 0 x Sleeve 0 x C Custom Place custom measurements in Pants Waist Outseam 0 Inseam 0 C Custom the special instructions box Shirt Size x Special Instructions Two lines o r maximum 50 characters 2nd A Clear Items Vest CBund size choices are required for prom E Tie Size Boys orders 5 EASE READ gt What is a session Shia Size Iv ancel Ticket Edit Tickets Pocket Sq Verify Ticket Jewelry Book Ticket Ticket 1 of 1 in session Addl Items Size Status OPEN Nex internet fa 100 gt BOX 1 A On the upper left of your screen you will see Box 1 Create a new ticket by clicking on
15. on should read 1024 X 768 Windows XP Users 1 Close your browser Windows Explorer Firefox or whatever browser you use to surf the internet with On your desk top RIGHT CLICK on an empty space LEFT CLICK on Properties LEFT CLICK on Settings Tab at the top of the window that appears Grab the slider under screen resolution amp slide to the right to raise to a higher setting LEFT CLICK APPLY EA aa 7 LEFT CLICK OK Open your browser and sign on to PMOnline The full order entry screen should appear after increasing your screen resolution to a minimum of 1024 X 768 Windows Vista Users l PRA a Close your browser Windows Explorer Firefox or whatever browser you use to surf the internet with On your desk top RIGHT CLICK on an empty space LEFT CLICK on Personalize LEFT CLICK on Display Settings at the bottom of your screen Place your cursor on the arrow between the words LOW HIGH and advance the arrow to the right towards HIGH LEFT CLICK APPLY 7 LEFT CLICK OK Open your browser and sign on to PMOnline The full order entry screen should appear after increasing your screen resolution to a minimum of 1024 X 768 Windows 7 Users l NOOR WON Close your browser Windows Explorer Firefox or whatever browser you use to surf the internet with On your desk top RIGHT CLICK on an empty space LEFT CLICK on Screen Resolution LEFT CLICK on the arrow fo
16. red will be a boy s size SHOES To order SHOES click in the box and enter the shoe style selected TAB over to the shoe size click on the arrow and select the shoe size required POCKET SQUARES Pocket Square orders are also the same Left click in this box and enter the code for the pocket square needed JEWELRY and ADDITIONAL ITEMS There are two additional fields labeled Jewelry and Addl Additional Items listed Underneath the section labeled for Pocket Squares Jewelry would represent different rental studs and links or a certain color stud and link set Click on JEWELRY and a window appears with all of the option codes for you to select or view The same procedure applies for Addl Items Click on Addl Items and a window appears showing the codes and what they represent such as Button Covers Suspenders Armbands and more SPECIAL INSTRUCTIONS There is a large white rectangular box to the right of all of the tuxedo information where you have been entering your order Above this box and in blue text are the words Special Instructions Any special instructions or notations concerning the order can be noted There is a 50 character maximum Box 5 There are several important options available in this box The first item you see in red is PLEASE READ Reading this document is critical to Understanding the role and value of a Session After reading this document please continue to
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