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User Manual - Howard Computers

1. 30 Chapter 1 Getting Started 31 Selecting a place to work 2 cceeeeseeeeeeeeeeeees 31 Setting up a work environment 31 Keeping yourself comfortable 0 32 Computer user comfort recommendations 32 Good Working Posture 32 Using the notebook with an external keyboard mouse or monitor 33 Typing Sy Ss se a ie ue 34 Taking breaks and varying tasks 35 Mobile computing tips 35 Transporting the notebook 35 Seeking additional help 36 20 Contents 2 1 Check list 36 Pr cautions erishini a 37 Important information on your computers cooling fan 39 Setting Up your computer 39 Connecting to a power source 40 Charging the main battery 42 Using the computer for the first time 43 Initial SetUp 4 2442 rater 43 Setting up your software 44 Registering your computer with Toshiba 44 To Shut down your computer 45 To Restart your computer 46 To place your computer in Sleep mode 46 Adding optional external devices 47 Adding memory optional 47 Installing a memory module 48 Removing a memory module 54 Checking total memory 56 Recovering the Internal
2. C 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer NOTE To locate your DC IN port please refer to your Quick Start document 42 Getting Started Charging the main battery 3 Connect the power cord cable to a live electrical outlet 2 The AC power light on the indicator panel glows green WARNING Never attempt to connect or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting in serious injury The computer s main battery light gives you an indication of the main battery s current charge K 2 KZ lt a Z Ww 0 Ww Glows amber while the main battery is being charged AC adaptor connected Glows green when the main battery is fully charged Is unlit when the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging either the main battery is malfunctioning or it is not receiving correct input from the AC power supply Charging the main battery Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power sour
3. Location of the Required Label Sample shown below Location of the label and manufacturing information may vary PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE MANUFACTURED TOSHIBA CORPORATION 1 1 1 SHIBAURA MINATO KU TOKYO 105 8001 JAPAN Canada Industry Canada IC This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conform a la norme NMB 003 du Canada This device complies with RSS 210 of Industry Canada CAUTION The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The RF device shall not be co located with any other transmitter that has not been tested with this device 10 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device L utilisation de ce dispositif est soumis aux deux conditions suivantes 1 il ne doit pas produire de brouillage et 2 l utilisateur du dispositif doit tre pr t accepter tout brouillage radio lectrique re u m me s il est susceptible
4. This chapter covers all aspects of using your computer while traveling Toshiba s energy saver design Your computer enters a low power suspension mode when it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a Lithium lon Li lon battery that provides power when you are away from an AC outlet You can recharge it many times 89 90 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only and does not indicate the battery life that will be obtained by any individual user Actual battery life may vary considerably from specifications depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system s battery life under any conditions other
5. You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build in an automatic backup but you should not rely solely on this feature Save your work See Computing tips on page 78 for instructions 1 6 2 If Something Goes Wrong Develop good computing habits On a regular basis back up the information stored on your internal storage drive Use Windows to back up files or the entire computer to an optical disc or external hard disk Here are some ways you can do this Use the Windows operating system to back up files or your entire computer to an optical disc or external hard disk Copy files to a rewritable external storage device Connect your computer to the office network and copy files to your network partition Some people use a combination of these methods backing up all files weekly and copying critical files to external media on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive and start again reloading all your programs and data files from a backup source will save time Read the documentation It is very difficult to provide a fail safe set of steps you can follow every time you experience a problem with the computer Your ability to solve problems will improve as you l
6. Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs Together these allow you to ascertain certain system details set additional options or change default options These utilities are described in this chapter NOTE The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system Ww eco Utility Ww Supervisor password gt Ww User password Ww System Settings Ww Sleep Utilities Ww Function Key K Ww Recovery Media Creator K Ww Service Station TOSHIBA Application Installer Fingerprint Authentication Utility Ww Ww 119 1 2 0 Utilities eco Utility eco Utility The eco Utility monitors your power savings from using the eco power plan by tracking real time power consumption and accumulated savings over time To access the eco Utility 1 From the Start screen begin typing eco Utility 2 Click or touch eco Utility The eco Utility window appears TOSHIBA X es sove gt eco eco Level eco Utility e Home Power plan eco w Display brightness lo Turn off display eco Mode Level 40 5 minutes Contribution H Dimmed brightness Tum off hard dsk m eo 8 joue Put computer to sleep a Keyboard backlight 10 minutes off Curren
7. You press the disc eject button but the drive tray does not slide out on page 154 If Something Goes Wrong 1 5 5 Sound system problems Sound system problems No sound is coming from the computer s speakers Adjust the volume control Try pressing the Fn ESC key to see if volume mute is disabled Check that the volume control on the computer is turned up If you are using external headphones or speakers check that they are securely connected to your computer The computer emits a loud high pitched noise This is feedback between the microphone and the speakers It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud Adjust the volume control ExpressCard problems Available on certain models ExpressCards include many types of devices such as a removable hard disk additional memory or a pager Most ExpressCard problems occur during installation and setup of new cards If you are having trouble getting one or more of these devices to work together several sections in this chapter may apply If your system does not have built in drivers for your ExpressCard and the card did not come with an operating system driver it may not work under the operating system Contact the manufacturer of the ExpressCard for information about using the card under the operating system ExpressCard checklist Make sure the card is inserted prope
8. You will be prompted to refresh your system 8 Click or touch the Refresh button 9 Your system will restart The Refreshing your PC window appears When the process is complete your system will reboot your Windows operating system Reset your PC CAUTION The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 83 NOTE During the recovery process your computer be must connected to an external power source via the AC adaptor 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charms appear click or touch the Settings RJ charm Recovering the Internal Storage Drive Click or touch Change PC Settings The PC settings window appears Click or touch Update and recovery Click or touch Recovery Select Remove everything and reinstall Windows and click or touch Get Started The Reset your PC screen appears Recovering the Internal Storage Drive Click or touch the Next button The Do you want to fully clean your drive screen appears Select one of the following options Just remove my files Fully clean the drive The Ready to reset your PC screen appears Click or touch the Reset button The Resetting your PC wind
9. cable T 4 Getting Started Using external display devices Connecting an HDMI compatible television or display device To connect an HDMI compatible television or display device to the computer Connect one end of an HDMI cable not included with your computer to the HDMI Out port on the side of your computer and then connect the other end of the cable to your television or display device Refer to the manual that came with the television or display device for more information Your computer should automatically detect the external display device Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen To do this 1 Read the directions that came with the monitor to see if you first need to install new software C 2 Connect the monitor s video cable to the RGB monitor port on the side of the computer 3 Connect the device s power cable to a live electrical outlet 4 Turn on the external device Your computer will automatically detect the external display device NOTE You can change the display settings by pressing the 22 P keys or by configuring the display properties settings Directing the display output when you turn on the computer Once you have connected an external display device you can choose to use the internal display only the external device only or both simultaneously
10. R RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM Random Access Memory See RAM Read Only Memory See ROM reboot See boot restart removable disk A disk that can be removed from a disk drive A Flash drive is one example of a removable disk resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally and vertically restart Synonymous with reboot To reset the computer by reloading the operating system without turning the computer off See also boot Glossary 1 89 RGB Red Green Blue monitor A monitor that reproduces all colors by mixing red green and blue light in various combinations RJ45 connector An eight wire connector used to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the computer reads when you start it up See also B OS memor
11. The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information It maintains this information for up to a month while the computer is turned off G TECHNICAL NOTE Depending on your system the RTC A battery may only charge while the computer is turned on wh Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes CAUTION Changes to these settings may result in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Customer Support Center Charging batteries The battery needs to be charged before you can use it to power the computer CAUTION Always use the AC adaptor specified by Toshiba You can order a Toshiba AC adaptor from Toshiba s Web site at accessories toshiba com NOTE Battery charge time may vary depending on the applications power management settings and features used Charging the main battery The battery needs to be charged before you can use it to power the computer To charge the main battery plug the computer into a live electrical outlet The battery charges whether the computer i
12. USB Sleep and Charge Your computer can supply USB bus power DC 5V to the USB port even when the computer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB ports that have the 4 symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players However the USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases power on the computer to charge the device Utilities 1 29 Sleep Utilities NOTE When USB Sleep and Charge function is set to Enabled USB bus power DC 5V will be supplied to the compatible port even when the power of the computer is turned OFF USB bus power DC 5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC 5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use If USB Sleep and Charge is enabled the computer s battery will discharge during standby and hibernation or when the comp
13. Selecting a place to work Taking breaks and varying tasks Change the way you work so that you are not stuck in the same posture for long periods of time Some people find it comfortable to occasionally stand while using the notebook To do this properly the notebook needs to be on an elevated surface Make sure you follow the Good Working Posture points mentioned above while working Ww Take short strategically spaced rest breaks to avoid eye strain and body fatigue For example stand up and walk around or stretch for a few minutes every hour Ww Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline If stress at work is affecting your health try to identify the sources of the stress and evaluate ways to reduce the stress K Ww Mobile computing tips lt When using the notebook at airports on airplanes or trains or at meetings make sure that you take the time to consider the points just mentioned When working on the road it may be difficult to set up the notebook in an optimal position In these situations it is important that you take frequent breaks and change your posture frequently to relieve the excess loads on your body Be creative when in a hotel room use a rolled up blanket or pillows to provide back support or to provide arm support To position the computer at a good height remember to operate the computer on a har
14. return the computer to a state at which it was performing properly Restore points may be created When new hardware or software is installed om Manually by the user System Image Recovery Windows will Recover the Operating system using a specific image provided by the user Startup Repair This feature automates the repair process The Operating System will automatically look for problems and repair them if possible Command Prompt The command prompt is a very powerful tool for advanced users Startup Settings In previous Operating Systems the majority of the options found on this menu were available by pressing the F8 key during the Windows boot process Enable low resolution video mode Restarts Windows using your current video driver at low resolution This allows you to reset your display settings in the event they have been improperly set Ww Enable debugging mode Starts Windows in an advanced troubleshooting mode Ww Enable boot logging Creates a file that lists all the drivers that are installed during startup If Something Goes Wrong 1 4 5 The Windows operating system is not working Ww Enable Safe Mode Starts Windows with a minimal set of drivers and services If the computer starts and runs in Safe Mode you will know the Operating System is most likely working properly and that you should look to third party applications or drivers for the source of yo
15. www toshiba co jp index htm Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications Functions TOSHIBA Function keys are used to set or modify the following system functions Ww Lock Instant security Ww Power Plan K Ww Sleep Hibernation gt Ww Ww Output Display switch K Ww Brightness control Ww Wireless Ww Touch pad Mute K Ww 170 TOSHIBA Function Keys 1 11 Functions Lock Instant security Fn F1 This TOSHIBA Function key activates instant a security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer Power plan Fn F2 This TOSHIBA Function key displays the currently e selectable power plans and cycles through the power f plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window see Power Plans on page 97 This TOSHIBA function key also allows you to enable notifications for power plans The notifications are disabled by default Sleep mode Fn F3 This TOSHIBA Function key places the computer into gt Sleep mode Hibernation mode Fn F4 This TOSHIBA Function key places the computer into 39 Hibernation mode If Hibernation mode is disabled this Function key will not respond
16. 142 supervisor password deleting 123 supervisor password set up 121 system indicator lights AC power 40 drive in use indicator 85 LEDs 42 93 94 113 System Settings 126 T taking care of battery 101 taskbar 108 television adjusting display 76 Tiles Start screen 107 tips for computing 78 Toshiba online resources 88 TOSHIBA Function Keys functions 170 touch pad using 69 touch screen navigation 81 traveling tips 104 troubleshooting 150 AC power light is blinking 141 battery light is blinking 142 bookmarked site not found 145 checking device properties 146 computer hangs when ExpressCard inserted 156 computer will not start 140 contacting Toshiba 167 corrupted damaged data files 153 data entire system backup 164 Device Manager 146 display error message 151 display problems screen is blank 150 DVD player 160 eject button 154 error message warning resume failure 141 Error checking 152 ExpressCard 155 ExpressCard checklist 155 ExpressCard slot appears dead 156 ExpressCard error occurs 157 Index 1 O7 ExpressCard hot swapping using fails 157 a microphone 111 ExpressCard not recognized DVDs 84 157 eco power plan 98 external display problems 151 external keyboard 150 external monitor 150 good computing habits 161 hard disk drive is slow 153 high pitched noise 155 installing hardware software 165 keyboard 150 memory problems 147 missing files trouble accessing a drive 152
17. 2 Check the INPUT specifications on the bottom of the computer The output specifications of the AC adaptor must match the input specifications of the computer 3 If the specifications do not match locate and use the AC adaptor that shipped with your computer If the specifications do match contact Toshiba See Contacting Toshiba on page 168 The Windows operating system is not working Once you are familiar with your computer and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears Ww The operating system takes a long time to start Ww The operating system responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Startup menu to fix the problem Using Startup options to fix problems If the operating system fails to start properly you may need to troubleshoot the Operating System and or its settings There are several options to choose from depending on the severity of the problem and your level of expertise with computers If Something Goes Wrong 1 43 The Windows operating system is no
18. 76 F files backing up 79 83 saving 83 fingerprint authentication 135 Fingerprint Authentication Utility using 135 Function Key 132 Function keys disabling or enabling wireless devices 173 disabling touch pad 173 display brightness 173 Hibernation mode 171 keyboard Function keys 174 Lock Instant security 171 Output Display switch 172 Power plan 171 Sleep mode 171 volume mute 174 Zoom Display resolution 174 function keys 80 H headphones using 112 l icon desktop 108 moving to desktop 108 recycle bin 108 safety 29 Shut down 45 46 47 50 148 Initial setup using your computer for the first time 43 inserting ExpressCard 114 installation memory module 48 installing a charged battery 100 memory modules 47 internal storage drive recovery 57 K keyboard function keys 80 special Windows keys 80 troubleshooting 150 using 79 Index 194 keys function keys 80 L LEDs system indicator lights 94 AC adaptor light 93 AC power light 40 42 battery light 42 Web Camera light 113 Licenses 18 M maintaining your battery 102 manual eject hole optical disc drive 85 memory adding optional 47 check total memory 56 Memory card reader inserting memory media 116 removing memory media 116 using 115 memory module installation 48 inserting into socket 52 removing 54 55 microphone using 111 monitor connecting 74 monitor problems troubleshooting 150 monitoring battery power 93 mous
19. Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 7 Reconnect the cables 8 Restart the computer G TECHNICAL NOTE You must have at least one memory 72 module installed for the computer to work EP Checking total memory When you add or remove a memory module you can check that the computer has recognized the change To do this Press the gg X keys and then click System The System window appears Installed memory RAM is displayed below the System heading If the computer does not recognize the memory configuration turn off the computer and remove the memory module slot cover complete steps 1 10 in Installing a memory module on page 48 and then check that the module is inserted completely into the socket and lined up squarely with the socket latches Getting Started 57 Recovering the Internal Storage Drive NOTE From time to time Windows will display a pop up that says Do you want to allow the following program to make changes to this computer This is a security feature to prevent programs or people from doing things on your computer without your permission If you were trying to perform the action click Continue ot
20. CD open Windows Media Player and use it to select and then play the CD For other types of media use the associated software to open the files on the disc Recording optical media Depending on the configuration your computer may come with an optical disc drive that allows you to Play pre recorded and recorded optical media Read write data and multi media files to recordable optical media Learning the Basics 87 Using the optical disc drive For more information regarding supported optical media formats please refer to your computer s detailed specifications at support toshiba com NOTE Due to manufacturing and quality variations in third party optical media e g CD or DVD or optical media players recorders in certain cases your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo or play back optical media recorded by other computers or optical media recorders Additionally certain optical media recorded on your optical disc drive may not play back or operate properly on other computers or optical media players These problems are not due to any defect in your Toshiba computer or optical disc drive Please refer to your computer s product specification for listing of specific format compatibilities Copy protection technology may also prevent or limit recording or viewing of certain optical media For details on how to use the software please refer to th
21. D Getting Started Using the touch pad Adjusting touch pad settings While you are typing the on screen pointer may seem to move or jump around by itself to random locations on the screen The on screen pointer may also seem to automatically select text click buttons and activate other user interface elements For help with these problems try one or more of the following Try adjusting your typing technique to avoid accidental contact with the touch pad You may be inadvertently brushing the touch pad with the heel of your hand as you type Also accidental light touches or taps on the touch pad may select an item or text on the screen and potentially the item or text may be replaced by the next character you type Temporarily disable the touch pad so that it does not respond to touch or button presses while you type See Disabling or enabling the touch pad on page 72 Adjust the sensitivity of the touch pad so that it is less responsive to accidental light taps and lighter finger pressure NOTE Touch pad setting options vary by computer model The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel For more information please visit support toshiba com Disabling or enabling the touch pad The touch pad is enabled by default To enable disable the touch pad press Fn F9 For more information see Disabling or enabling the touch
22. Fingerprint reader limitations K 2 Ww K 2 K 2 The fingerprint reader compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration The recognition success rate may differ from user to user TOSHIBA does not guarantee that this fingerprint recognition technology will be error free TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve Others may require help from your network administrator or the manufacturer of the software program This chapter aims to help you solve many problems by yourself It covers the problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program or application stops responding NOTE The op
23. Fn F5 again to return the display priority to its previous setting Lan HINT Pressing the Fn F5 key several times will advance you through the display options If you are using an external monitor Check that the monitor is turned on Check that the monitor s power cord cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the contrast and brightness controls on the external monitor Press Fn F5 to make sure the display priority is not set for the built in screen If Something Goes Wrong 1 51 Display problems The screen does not look correct Choose a theme for your desktop background under Change the visuals and sounds on your computer in the Themes panel You can also change the setting for individual components separately by selecting an item from just below the Themes panel Desktop Background Color Sounds and Screen Saver For more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the color palette to one that is supported by the computer s internal display To change the display properties 1 Right click or touch amp hold in a blank area of the Windows desktop 2 Click or touch Pe
24. LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION YOU AND NOT TOSHIBA ASSUME FULL RESPONSIBILITY FOR SUCH USE 4 FCC Notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures KZ Reorient or relocate the receiving antenna om Increase the separation between the equipment and receiver om Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE Only Peripherals complying with the FCC Class B limits may be attached to t
25. NOTE To capture a print screen of the entire screen press the Fn PRTSC key To capture only the active window displayed press Fn ALT while simultaneously pressing the PRTSC key DEL HOME END PGUP PGDN SYSRQ PRTSC BREAK PAUSE O CK NUM Sample Illustration PRTSC key on the 10 key keyboard Function keys The function keys not to be confused with the Fn key are the 12 keys at the top of the keyboard F P 5 F fs F e F Fe a e a ES oy c a Sample Illustration Function keys F6 vo F7 A So 8 0 F1 through F12 are called function keys because they execute programmed functions when pressed Used in combination with the Fn key function keys marked with icons execute specific functions on the computer For example Fn F9 turns the touch pad ON OFF For more information see TOSHIBA Function Keys on page 170 Special Windows keys Windows key E Application key Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows K 2 Windows key Toggles between the Desktop screen and the last app opened on the Start screen For more information refer to Help amp Support or see Exploring the Start screen on page 105 Z Application key Has a similar function as the secondary mouse button Learning the Basics 81 Backlit keyboard B
26. an item with a yellow shield with an exclamation mark in it This indicates there is a resource conflict Do one of the following If there is a resource conflict right click the item marked with the yellow exclamation point and select Uninstall from the menu and then proceed to step 7 0 Ww If no resource conflict is indicated contact the card manufacturer for additional troubleshooting assistance Click or touch OK to confirm the uninstall 9 10 If Something Goes Wrong 1 57 ExpressCara problems In the Device Manager window click or touch the Action menu and select Scan for Hardware changes Restart the computer normally If the issue is not resolved contact the card manufacturer for additional troubleshooting assistance Hot swapping removing one ExpressCard and inserting another without turning the computer off fails Follow this procedure before you remove an ExpressCard 1 4 If you are not currently on the Desktop choose the Desktop tile on the Start screen otherwise skip to step 2 Prepare the card for removal by clicking on or touching the Show hidden icons button a if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon Highlight and then click or touch the item you would like to eject The Safe To Remove Hardware message appears Remove the device Never swap modules when the computer is in Hibernation or Sleep
27. and power cord cable Make sure the AC adaptor and power cord cable are firmly plugged into both the wall outlet and the computer If the AC power light still does not come on check that the wall outlet is working properly by plugging in a lamp or other appliance The AC adaptor and power cord cable work correctly but the battery will not charge The battery does not charge while the computer is consuming full power Try turning off the computer The battery may be too hot or too cold to charge properly If you think this is the probable cause let the battery reach room temperature and try again If the battery has completely discharged it will not begin charging immediately Leave the AC adaptor and power cord cable connected wait 20 minutes and see if the battery is charging If the battery light is glowing after 20 minutes let the computer continue charging the battery for at least another 20 minutes before you turn on the computer If the battery light does not glow after 20 minutes the battery may have reached the end of its useful life The battery appears not to power the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 97 Have you added a device that takes its power from the battery Is
28. and regulations it may be illegal to dispose of old batteries by placing them in the trash Please be kind to our shared environment Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle a program of the Rechargeable Battery Recycling Corporation so you can easily recycle accessible rechargeable batteries For more information and for free drop off locations visit http www call2recycle org locator or call 1 800 822 8837 Notice regarding CR coin cell batteries applicable to California U S A only Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate 1 0 4 Mobile Computing Traveling tips Traveling tips The environmental precautions listed in Selecting a place to work on page 31 also apply while traveling Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com S TECHNICAL NOTE When traveling by air you may be required to
29. and used in the production of magnetic disks such as hard disks Compare disc See also hard disk disk drive The device that reads and writes information and programs on external media or hard disk It rotates the disk at high speed past one or more read write heads document Any file created with an application and if saved to disk given a name by which it can be retrieved See also file double click To press and release the pointing device s primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated download 1 In communications to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag a selected object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates another device or program enable To turn on a computer option S
30. be supported in the forearm area by the desk surface or the chair arm supports Alternative keyboards such as the split curved keyboard may improve shoulder and arm comfort Select a mouse that is comfortable for you to use Don t rest your wrists on the edge of the keyboard or on the work surface when typing The monitor should be about an arm length away while sitting back in the chair The monitor should be centered in front of your body The top of the monitor should be at or slightly below eye level A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles If you use bifocals you may need to lower the monitor Alternatively you might consider customized prescription computer glasses Typing style 4 Z Z Ww Ww Ww Ww Learn to touch type so that you don t have to look down at the keyboard Type with straight wrists Type lightly Learn the keyboard shortcuts for your applications You will be more productive Use the pointing device e g touch pad Accupoint or tablet pen whichever is available with your notebook computer or other optional pointing devices like mouse or trackball with a comfortable hand posture Avoid awkward hand postures or high gripping force It is helpful to change the type of pointing device that you use on a regular basis to avoid working in just one hand posture Getting Started 3 5
31. cover or block the air vents including those located at the underside of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 19 Reconnect the cables 20 Restart the computer S TECHNICAL NOTE You must have at least one memory 72 module installed for the computer to work wh You can now continue setting up the computer When the operating system has loaded you can verify that the computer has recognized the additional memory module If you are adding extra memory after setting up the computer verify that the computer has recognized it correctly as described in Checking total memory on page 56 Removing a memory module If you need to remove a memory module 1 Complete steps 1 10 in Installing a memory module on page 48 to shut down the computer and open the memory module slot cover Getting Started 5 Removing a memory module O1 CAUTION Do not try to remove a memory module with the computer turned on You can damage the computer and the memory module Do not remove the memory module while the computer is in Sleep or Hibernation mode The computer could hang up the next time you turn it on and data in memor
32. de compromettre son fonctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant l objet d une licence il doit etre utilize a l interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal Si le matriel ou son antenne d emission est installe a l exterieur il doit faire l objet d une licence CAUTION This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems Please note that high power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or damage this device Les dispositifs fonctionnant dans la bande 5150 5250 MHz sont r serv s uniquement pour une utilisation l int rieur afin de r duire les risques de brouillage pr judiciable aux syst mes de satellit
33. disc is lying flat against the tray label side up Close the tray carefully making sure it has shut completely You press the disc eject button but the drive tray does not slide out Make sure the computer is connected to a power source and turned on The optical disc drive eject mechanism requires power to operate Make sure a program is not accessing the drive and preventing it from ejecting If you need to remove a disc and cannot turn on the computer for example if the battery is completely discharged use a narrow object such as a straightened paper clip to press the manual eject button This button is in the small hole next to the optical disc drive eject button on the face of the optical disc drive tray Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it Some discs run correctly but others do not Check that the type of disc you are using is compatible with your optical disc drive For more information regarding supported optical media formats refer to the complete detail specifications for your computer at support toshiba com If the problem is with an optical data disc refer to the software s documentation and check that the hardware configuration meets the program s needs The disc will not come out of the drive when you click the eject button on the screen Press the button on the optical disc drive itself For additional information see
34. edge of the screen to display the Windows charms Double tap Tap quickly twice to zoom in For example double tap a section of a Web page to zoom in on that section Double tap again to zoom out Pinch In some apps such as Maps and Games you can zoom in and out by placing two fingers on the screen at once and pinching them together to zoom out or spreading them apart to zoom in 82 Learning the Basics Mouse properties Cc Rotate Place two or more fingers on an item and rotate your hand The item rotates in the direction you turn your hand Not functional in all apps Mouse properties Mouse properties allow you to change your pointing device or mouse settings To access Mouse properties 1 Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search fg charm click or touch Settings and in the Search field type Mouse In the list that appears click or touch your selection The Mouse screen appears 2 Adjust the settings as desired and then click or touch OK Starting an app To Start an app on the Start screen move your pointer over the appropriate tile and click or touch to open To Start an app from the Desktop move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms slide out from the right click or touch the Start EF charm Starting
35. either permanently delete the file s or cancel the deletion If you delete a file of any size from an external media or flash media it does not go into the Recycle Bin The file is permanently deleted Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help KZ lt a NOTE If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Taskbar Each time you open a program a button associated with that program appears on the taskbar With some programs a button appears on the taskbar for each document or window you open You can use these buttons to quickly switch between the programs or windows To make a program or window the currently active one click or touch the associated taskbar button Exploring Your Computer s Features 1 09 Windows Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications To learn more about each task position the pointer over the icon for a few moments and a short description of the task appears Typical tasks in the notification area are Current time Power usage mode network connectivity status and speaker volu
36. energystar gov powermanagement for more information regarding the ENERGY STAR Program NOTE NOTE This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process Certain Microsoft software product s included with this computer may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES Product activation procedures and Microsoft s privacy policy will be detailed during initial launch of the product or upon certain reinstallations of the software product s or reconfigurations of the computer and may be completed by Internet or telephone toll charges may apply Some software may differ from its retail version if available and may not include user manuals or all program functionality 28 Introduction This guide NOTE The product specifications and configuration information are designed for a product Series Your particular model may not have all the features and spe
37. good using the utility provided with the Wi Fi adapter If another computer is on the same network verify that it has network access and can connect to the Internet If for example the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect through SSIDs are case sensitive Se Check the Windows Control Panel s Device Manager to verify that the Wi Fi adapter is recognized by the Windows operating system and that the driver is loaded To access the Device Manager from the Start screen begin typing Control Panel If you are in the Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search fg charm and then type Control Panel Click or touch Control Panel and then select System and Security and then System Launch the Device Manager and carefully note any error messages these will be very helpful if you should confer with a support technician at a later time 160 If Something Goes Wrong DVD operating problems NOTE To enable or disable wireless communication use the Fn F8 key For more information see TOSHIBA Function Keys
38. mode This is known as warm swapping and is not supported For more information on Hibernation and Sleep modes see To place your computer in Sleep mode on page 46 The system does not recognize your ExpressCard Refer to the ExpressCard documentation Removing a malfunctioning card and reinstalling it can correct many problems An ExpressCard error occurs Reinsert the card to make sure it is properly connected If the card is attached to an external device check that the connection is secure Refer to the card s documentation that should contain a troubleshooting section 1 58 If Something Goes Wrong Printer problems Printer problems This section lists some of the most common printer problems The printer will not print Check that the printer is connected to a working power outlet turned on and ready on line Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to the computer and the printer Run the printer s self test to check for any problem with the printer itself Make sure you installed the proper printer drivers as shown in the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make
39. of the allowable frequencies as listed above the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network The 5 GHz Turbo mode feature is not allowed for operation in any European Community country This device must not be operated in ad hoc mode using channels in the 5 GHz bands in the European Community Ad hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this device 15 The Access Point s radar detection feature will automatically restart operation on a channel free of radar You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device s are properly configured for European Community operation Taiwan Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of
40. on page 170 Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of 169 254 xxx xxx assigned by Windows 1 From the Start screen type Cmd 2 Click Command Prompt 3 Enter IPCONFIG ALL and then press ENTER The IP address for each active network adapter will be displayed Connect your computer directly to your router or broadband modem by plugging a standard CAT5 Ethernet patch cable sold separately into your computer s RJ45 Ethernet port If your connection problem disappears the problem lies in the Wi Fi part of your network If you have enabled any security provisions closed system MAC address filtering Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases DVD operating problems If you experience a problem playing DVDs you may be able to fix the problem yourself For general problems playing a DVD title try the following steps 1 2 3 Verify that the disc is in a format that the drive supports Ensure that the disc is properly inserted in the drive tray Use the DVD Player software that came with your computer to view DVD movies Clean the disc and try again A dirty drive can also cause audio problems If you have tried several discs and all fail consider sending your drive to an authorized service pro
41. pass your computer through airport security i equipment The X ray equipment will not harm your computer NOTE Before using your computer aboard an aircraft make sure the Wireless antenna is OFF Airplane mode is ON if your computer has wireless LAN capability NOTE To enable or disable wireless communication use the Fn F8 key For more information see TOSHIBA Function Keys on page 170 Chapter 4 Exploring Your Computer s Features In this chapter you will explore some of the special features of your computer Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows operating system providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information When you move your pointer to the upper right corner of the screen or swipe in from the right edge a list of Windows charms will slide out from the right These Windows charms perform various commands including basics tasks like turning off the power and advanced PC settings You can go to the Start screen by clicking or touching the Start charm see Charms on page 106 You can also use the Windows key g8 on your keyboard or on the LCD screen to go to the Start screen For detailed information please refer to the Windows Help and Support By clicking on or touching the Desktop tile from the Start screen you will find
42. recycling and reuse This Directive requires producers of electrical and electronic products put on the market in European Union EU member countries after August 2005 to mark such products with a crossed out wheeled bin with a black bar symbol If the product s battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery a Pb Hg Cd In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States Although the initial emphasis is in Europe Toshiba is already working with design engineers suppliers and other partners to determine appropriate worldwide product life cycle planning and end of life strategies for our products Please contact your local government for applicable laws and regulations governing the disposal of this product For information on how to trade in or recycle your product visit www reuse toshiba com 13 Europe Restrictions for use of 2 4 GHz Frequencies in European Community Countries Belgi For private usage outside buildings ac
43. set up a new plan 9 8 Mobile Computing Using the eco power plan NOTE To edit a plan or to edit advanced settings continue to the following steps 5 Click or touch Change plan settings to choose the plan you want to edit This screen allows you to change basic settings 6 Click or touch Change advanced power settings to access settings for battery notification levels internal storage drive power save time etc You can click or touch the plus signs to expand each item and to see what settings are available for each item 7 Click or touch OK to save the plan changes you have performed Depending on your model the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using the eco power plan This computer is equipped with the eco power plan Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance For example when this power plan is enabled the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened To enable or disable the eco power plan see Power Plans on page 97 The eco Utility monitors your power savings from using the eco power plan by tracking real time power consumption and accumulated savings over time To learn h
44. that indicates the position where characters will appear when you enter data Desktop Offers the traditional look and feel of the Windows desktop found in Windows 7 and earlier releases of the Windows operating system default The setting selected by a program when the user does not specify an alternative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permits a computer to communicate with a device dialog box An on screen window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare Alternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a computer option off See also enable 1 8 2 Glossary disc A round flat piece of material designed to be read from and written to by optical laser technology and used in the production of optical discs such as CDs and DVDs Compare disk disk A round flat piece of material that can be magnetically influenced to hold information in digital form
45. the Install button tay Application Driver z pbpicenon end Atheros LAN Driver Atheros Wireless LAN Driver DTS Sound Inte Chipset SW Installation Utility Inte Display Driver Inte Management Engine Interface Q Intel Rapid Storage Technology Driver Realtek Audio Driver O Realtek Card Reader Synaptics Touch Pad Driver TOSHIBA Audio Enhancement TOSHIBA Function Key TOSHIBA HDD Accelerator TOSHIBA Password Utility Q TOSHIBA Recovery Media Creator O TOSHIBA Resolution Plug in for Windows Version 8 0 1 300 X Install Close Sample Image TOSHIBA Application Installer selection screen 3 Click or touch the item you want to install 4 Click or touch Install then follow the on screen prompts to complete the installation process Utilities 1 3 5 Fingerprint Authentication Utility Fingerprint Authentication Utility Available on certain models The fingerprint authentication utility can be used to replace the keyboard based user password authentication system when booting up The fingerprint authentication utility can also be used for user logon The user s fingerprint is read if the system recognizes the fingerprint the user is automatically logged on Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error free TOSHIBA does not guarantee that the fingerprint utility will accurately scree
46. the Windows settings and features you are most familiar with 105 1 06 Exploring Your Computer s Features Exploring the Start screen For detailed information on the new functionality refer to the Windows Help and Support App tiles Sample Image Windows Start screen Charms Use the Windows charms to start apps find documents set up system components and perform most other computing tasks By moving your pointer to the upper right corner of the screen or swiping in from the right edge your screen you will find a list of charms Search Share Start Devices and Settings Search This charm allows you to search for most anything you need to locate on your computer It can help you find apps documents photos and your favorite music No Share This charm allows you to share music and photos with your favorite social Web sites Start This charm allows you to view all of the available apps downloaded to your system Devices This charm allows you to manage your hardware devices Settings This charm allows you to manage your system settings Ee CO EN w Exploring Your Computer s Features 1 O7 Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen Typical Start screen tiles are the Desktop tile and Mail tile as well as tiles representing all other applications downloaded to your system Exploring the desktop You can use its feature
47. the batteries 3 In the lower right of the screen click or touch the Power icon Sleep g Shut down option Shut down eS Restart Power Notifications Power Keyboard Sample Image Shut down 4 While holding the Shift key click or touch the Shut down option The computer closes all open applications shuts down the operating system and then turns off 5 Check for the error again 6 If the error recurs remove the memory module entirely and check for the error again If removing the memory module eliminates the error the memory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work NOTE For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A Power and the batteries Your computer receives its power through the AC adaptor and power cord cable or from the system batteries battery and real time clock RTC battery Power problems are interrelated For example a faulty AC adaptor or power cord cable will neither power the computer nor recharge the batteries If Something Goes Wrong 1 49 Power and the batteries Here are some typical problems and how to solve them The AC power light does not come on when you plug in the AC adaptor
48. the chair back rest it should match the curve of your back and provide comfortable back support Adjust the chair arm rests they should be about the same height as the keyboard and comfortably support your arms allowing your shoulders to relax When using the keyboard it should be centered in front of you The keyboard and pointing device should be close to your elbow level The keyboard should be flat so that your wrists are straight when typing However if the notebook is on a work surface that is above your elbow height you may need to slope the notebook to keep your wrists straight Work with relaxed shoulders Getting Started 3 3 Selecting a place to work lt When typing keep your wrists straight and try not to rest your wrists on the notebook Support your arms on your forearm area The forearms can be supported by the chair arm supports or the desk surface The notebook display should be tilted so that the image on the screen is clear Avoid glare position the notebook so that light sources lamps or windows do not shine or reflect directly into your eyes Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds Glare on the notebook display may cause eye strain eye fatigue or headaches Certain notebook displays have a brightness approaching that of a TV device We recommend that you adjust the brightness of your notebook display to a com
49. the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interference The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Using this Equipment in Japan In Japan the frequency bandwidth of 2 400 MHz to 2 483 5 MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Sticker Please put the following sticker on devices incorporating this product The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory product lines Other Radio Stations 1 Before using this equipme
50. tun ory heat Status Notification Function Key wh tv Cm Touch Pas aoe Ci Sample Image Function Key 3 Slide the ON OFF switch to enable disable the each notification 4 Click or touch Close Utilities Recovery Media Creator 1 33 Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out of box state if necessary For detailed information on using the utility to create recovery media see Creating recovery media on page 58 Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software firmware documentation or other information is available for your computer The Service Station will alert you when updates are available and you can then choose to install the updates if you wish 1 3 Utilities TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to reinstall applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer Click or touch TOSHIBA Application Installer N The TOSHIBA Application Installer window appears TOSHIBA x Cr Choose an item and press
51. turns off 5 Unplug and remove any cables connected to the computer including the AC adaptor CAUTION Do not try to remove a memory module with the computer turned on You can damage the computer and the memory module Do not remove the memory module while the computer is in Sleep or Hibernation mode The computer could hang up the next time you turn it on and data in memory will be lost In either of the above cases the Sleep configuration will not be saved 6 Place a soft cloth on the work surface to prevent scratching the top cover of the computer and then place the computer upside down on the cloth 7 Remove the main battery For information on removing the battery see Removing the battery from the computer on page 99 Getting Started 51 Adding memory optional NOTE To locate your memory module slot cover please refer to your Quick Start document 8 Using a small Phillips screwdriver loosen the captive screw s that secure the memory module slot cover 9 Remove the memory module slot cover 10 Place the screw s and the cover in a safe place so that you can retrieve them later CAUTION Static electricity can damage the memory module Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory acces
52. you to various Windows functions chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated See also double click color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices can work together harmoniously using the same commands formats or language as another configuration 1 The collection of components that make up a single computer system 2 How parts of the system are set up that is configured Glossary 1 81 controller A device that controls the transfer of data from a computer to a peripheral device and vice versa For example disk drives monitors keyboards and printers all require controllers CPU See Central Processing Unit CPU CPU cache A section of very fast memory residing between the CPU and the computer s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs See also cache L1 cache L2 cache cursor An on screen symbol usually a flashing vertical line
53. 0 Disk or storage drive problems 152 Contents 2 5 Error checking severe udenss 152 Optical disc drive problems 153 Sound system problems 155 ExpressCard problems 155 ExpressCard checklist sssc0sseee0 155 Resolving ExpressCard problems 156 Printer problems ccccccceeccseeceeeeeeeeeeeeeeeeees 158 Wireless networking problems 159 DVD operating problems cccccccccceceeeeeeeeees 160 Develop good computing habits 161 Data and system configuration backup in the Windows operating system 162 If you need further assistance 167 Contacting Toshiba 168 Other Toshiba Internet Web sites 00 168 Toshiba s worldwide offices 168 Appendix A TOSHIBA Function Keys 170 FUnctiOnS cesson aient nets 170 Lock Instant security 171 Power plasinier aan a 171 Sleep mode 171 Hibernation mode 171 Output Display switch sus 172 Display brightness 173 Disabling or enabling wireless devices 173 Disabling or enabling the touch pad 173 Volume Mute ss 174 Keyboard Function keys 174 Zoom Display resolution 174 Appendix B Power Cord Cable Connectors 175 CIB SS ANY
54. 1 12 TOSHIBA Function Keys Functions Output Display switch Fn F5 8 0 This TOSHIBA Function key cycles through the display options and highlights the available options PC screen only Duplicate Extend lt Second screen only Second screen id Sample Image Display mode options window NOTE All of the above modes are always displayed on the screen however only the available modes for your system are functional depending on the attached external display s TOSHIBA Function Keys Functions 1 13 Display brightness Fn F7 E Disabling or Fn F 8 y Disabling or Fn F9 0 This TOSHIBA Function key decreases the screen brightness This TOSHIBA Function key increases the screen brightness enabling wireless devices This TOSHIBA Function key enables disables the Wi Fi antenna in your computer The wireless modes are Disables the wireless antenna Airplane mode is ON Enables the wireless antenna Airplane mode is OFF enabling the touch pad This TOSHIBA Function key enables disables the touch pad To enable disable the touch pad press Fn F9 For more information on using the touch pad see Using the touch pad on page 69 NOTE The Fn F9 Function key applies only to the touch pad and not to the AccuPoint II pointing device 1 T 4 TOSHIBA Function Keys Functions Volume Mute Fn ESC This TOSHIBA Function key enab
55. A and Slot B You can install one or two memory modules CAUTION Before you install or remove a memory module turn off the computer If you install or remove a memory module while the computer is in Sleep or Hibernation mode data will be lost NOTE For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A If the computer is on begin at step 1 otherwise skip to step 5 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charms appear click or touch the Settings fj charm 50 Getting Started Adding memory optional Pressing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indicator panel s storage drive light and the drive in use light are off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk disc and or drive 3 In the lower right of the screen click or touch the Power icon Sleep Shut down option Shut down LUCE Restart Power a Notifications Power Keyboard Sample Image Shut down 4 Highlight Shut down while holding the Shift key and then click or touch the Shut down option The computer closes all open applications shuts down the operating system and then
56. Canada Ltd 84 92 Talavera Road 191 McNabb Street North Ryde NSW 2113 Markham Ontario Sydney L3R 8H2 Australia Canada If Something Goes Wrong Toshiba s worldwide offices France Toshiba Syst mes France S A 7 Rue Amp re B P 131 92800 Puteaux C dex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041 Agrate Brianza Milano Italy Latin America and Caribbean Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Spain Toshiba Information Systems Espana S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States 169 Germany Toshiba Europe GmbH LeibnizstraBe 2 D 93055 Regensburg Germany Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Mexico Toshiba de M xico S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Kingdom The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany For more information on additional Toshiba worldwide locations please visit
57. EREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF 18 Trademarks Tecra and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems Inc and or Toshiba Corporation Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Toshiba is under license Other trademarks and trade names are those of their respective owners U S patents apply to this product See http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol amp DTS and the Symbol together are registered trademarks and DTS Premium Voice Pro is a trademark of DTS Inc ODTS Inc All Rights Reserved ExpressCard is a registered trademark of PCMCIA The terms HDMI and
58. G Indicates a potentially hazardous situation which if not avoided could result in death or serious injury A CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury CAUTION Indicates a potentially hazardous situation which if not avoided may result in property damage NOTE Provides important information O ther icons used Additional icons highlight other helpful or educational information TECHNICAL NOTE This icon indicates technical information about the computer N W HINT This icon indicates helpful hints and tips F DEFINITION This icon indicates the definition of a term used in the text as 30 Introduction Documentation Your computer s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis unless you have selected all those features This information applies to all the features and icons described in this guide Below are examples of some of the many possible icons used on your computer oOo p Sample Illustration System icons Documentation Your computer comes with the following documentation KZ An electronic version of the Us
59. Getting Started T 5 Using external display devices NOTE Some modes are only available with the appropriate device attached and turned on The quickest way to change the display output settings is to use the 8 P keys Press the 8 P keys repeatedly until the setting you want takes effect Briefly pause each time you press the 8 P keys to allow time for the display to change This cycles through the settings in the following order the last two options are available if an external monitor is connected PC screen only Duplicate Extend Second screen only Second screen Sample Image Display options window NOTE The 8 P keys navigate through the options without activating a selection Press ENTER to activate a selection NOTE You may also use the Fn F5 key and then press ENTER to activate a selection 16 Getting Started Customizing your computer s settings Adjusting the quality of the external display To obtain the best picture quality from your television or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps Customizing your computer s settings There are several ways in which you can customize your computer to suit Your particular requirements You can go into your computer settings to make adjustments to your computer to suit your needs From the Start or Desktop
60. HDMI High Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Intel Intel Core Celeron Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital SD and microSD are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Wi Fi is a registered trademark of the Wi Fi Alliance All other brand and product names are trademarks or registered trademarks of their respective companies Licenses This Product is licensed under the AVC the VC 1 and the MPEG 4 Part 2 Visual patent portfolio licenses for the personal and non commercial use of a consumer to i encode video in compliance with the above standards Video Standards and or ii decode AVC VC 1 and MPEG 4 Part 2 Visual that was encoded by a consumer engaged in personal and non commercial activity or was obtained from a video provider licensed to provide such video None of the licenses extend to any other product regardless of whether such product is included with this product in a single arti
61. HO ec VHBSES SRIF CEMHVET WRAAE TIE LU Y RUE LTR SEL 17 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2013 by Toshiba America Information Systems Inc All rights reserved Export Administration Regulation This document contains technical data that may be controlled under the U S Export Administration Regulations and may be subject to the approval of the U S Department of Commerce prior to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND H
62. IBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data please make periodic back up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA OR ANY OTHER DAMAGE RESULTING THEREFROM WHEN COPYING OR TRANSFERRING YOUR DATA PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The computer you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage ACCORDINGLY TOSHIBA ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL
63. Media Please insert blank media 16GB USB Flash drive or larger 1 Current Medis Total Progress Help Sample Image TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop down list depending on the type of external media you want to use 3 Check the Information area of the dialog box to determine the number of DVDs you will need and or the minimum amount of storage space required for copying your system s recovery files to USB flash drive s 60 Getting Started Recovering the Internal Storage Drive 4 Do one of the following Ifyou are copying files to DVD insert a blank DVD into the optical disc drive If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer CAUTION All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery media Be sure to save the information stored on your external media to another storage device before executing this procedure or use blank media 5 Click or touch the Create button in the TOSHIBA Recovery Media Creator utility dialog box 6 Follow the on screen prompts to complete the copy process NOTE If you are copying the recovery files to DVDs be sure to label each DVD in the set sequentially for example 1 of 3 2 of 3 etc so that
64. Storage Drive 57 Creating recovery media 58 Restoring from recovery media 60 Refresh your PC with user s data 62 Reset your PCs covets cceazecendacvedaeve 64 Installing drivers and applications 67 Using the TOSHIBA Dual Pointing Device 68 Using the touch DAG se un aa 69 Adjusting touch pad settings 72 Disabling or enabling the touch pad 72 Connecting an external device 72 Using external display devices 73 Selecting video cables 73 Connecting an HDMI compatible television or display device 74 Connecting an external monitor Or projector een 74 Directing the display output when you turn on the computer 74 2 D Contents Adjusting the quality of the external display 76 Customizing your computer s settings 76 Caring for your computer 76 Cleaning the computer 76 Moving the computer 17 Chapter 2 Learning the Basics 78 Computing tips cceeeceeccseeecececeeeceeeeeeeeeeeeeeeeeees 78 Using the Key DOAN rss senranlientes 79 Function Keys 80 Special Windows keys sscesccceseseseeees 80 Backlit keyboard 81 Touch sc
65. TE Always remove memory media when not in use Removing memory media 1 If you are not currently on the Desktop choose the Desktop tile on the Start screen otherwise skip to step 2 2 Prepare the card for removal by clicking on or touching the Show hidden icons button a if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon 3 Highlight and then click or touch the item you would like to eject If the system is unable to prepare the media for safe removal a message will tell you to try again later If the Exploring Your Computer s Features 1 1 F Using the expansion port media can be removed now the system displays Safe to Remove Hardware If the computer has a spring loaded adapter slot see step 4 otherwise skip to step 5 4 Gently press the card inward to release it The card pops out slightly 5 Grasp the card and pull it straight out L Sample Illustration Removing memory media CAUTION Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out Using the expansion port Available on certain models Expansion port C H Hi fel Available on certa
66. TOSHIBA Leading Innovation gt gt gt Tecra A50 W50 A Series User s Guide If you need assistance Technical support is available online at Toshiba s Web site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 139 in this guide GMAD00375010 10 13 2 AWARNING Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling For the state of California only Model Tecra A50 W50 A Series Recordable and or ReWritable Drive s and Associated Software Warranty The computer system you purchased may include Recordable and or ReWritable optical disc drive s and associated software among the most advanced data storage technologies available As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSH
67. acklit keyboard Available on certain models Your keyboard may have a backlight illumination feature If the keyboard backlight setting is set to Auto the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop typing You can modify the time out interval or change the keyboard backlight setting to always on or always off Touch screen navigation Use your finger to manipulate the on screen icons buttons menu items and other items on the touch screen You can also change the screen s orientation A CAUTION The screen is made of glass so avoid contact with sharp prj ae rough or abrasive objects or substances as screen may break or scratch if not handled properly If you see a crack in the glass discontinue use of the device to avoid injury Touch Touch to activate items displayed on the screen such as app and setting icons or on screen buttons Touch to type using the keyboard Touch amp hold Touch and hold an item on the screen by touching and holding the item in place until an action occurs Drag Touch and hold an item for a moment and then without lifting your finger move the item until you reach the target position For example drag items on any app screen to reposition them Swipe or slide To swipe or slide quickly move your finger across the surface of the screen without pausing For example swipe your finger to the left from the right
68. age drive bus An electrical circuit that connects the central processing unit CPU with other parts of the computer such as the video adapter disk drives and ports It is the pathway through which data flows from one device to another See also bus speed frontside bus bus speed The speed at which the central processing unit CPU communicates with the other parts of the computer 1 80 Glossary C cache A section of very fast memory in which frequently used information is duplicated for quick access Accessing data from cache is faster than accessing it from the computer s main memory See also CPU cache L1 cache L2 cache CD An individual compact disc See also CD ROM CD ROM Compact Disc Read Only Memory A form of high capacity storage that uses laser optics instead of magnetic means for reading data See also CD Compare DVD ROM Central Processing Unit CPU The chip that functions as the brain of the computer It takes information from outside sources such as memory or keyboard input processes the information and sends the results to another device that uses the information character Any letter number or symbol you can use on the computer Some characters are non printing characters such as a paragraph break in a word processing program A character occupies one byte of computer storage Charm charms Start screen icons that slide out from the right side of the screen and direct
69. aici henri 176 Introduction gt ENERGY STAR 26 Welcome to the world of powerful portable multimedia computing With your Toshiba computer your work and entertainment can accompany you wherever you go Your computer is ENERGY STAR qualified Toshiba is a partner in the Environmental Protection Agency s EPA ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer ships with default power settings that will turn off the display or enter low power Sleep mode after a specific amount of inactivity We recommend that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep mode by pressing the power button See the Mobile Computing section of the Toshiba User s Guide for more information on using power management settings to conserve computer energy Introduction 2 T When considering additions to your home office purchase products that have earned the ENERGY STAR for all your equipment needs which can save you money save energy and help protect the climate Visit http www energystar gov or http www
70. an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Initial setup The Startup screen is the first screen displayed when you turn on your computer for the first time Follow the on screen instructions on each screen in order to properly install the operating system and begin using your computer 4 4 Getting Started Registering your computer with Toshiba Setting up your software CAUTION When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely NOTE The names of windows displayed and the order in which windows appear may vary according to your software setup choices The first time you turn on your computer the setup guides you through steps to set up your software Follow the on screen instructions Registering your computer with Toshiba Product registration is strongly recommended and allows Toshiba to send you periodic updates announcements and special offers applicable to your Product Product registration can be completed by one of three methods 1 From the Toshiba Web site at register toshiba com Type in the requested information and complete the registration process 2 From the Start screen Type Registration while in the Start screen locate and complete the regist
71. an app from the Start screen To Start an app on the Start screen move your pointer over the appropriate tile and click or touch to open or swipe your finger to the left from the right edge of the screen To Start an app using the Search function move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms slide out from the right click or touch the Search fg charm The apps screen appears with the available system apps to choose from or you can enter your search in the search field Learning the Basics 83 Saving your work Below is an example using the Search field to start an app 1 Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search fg charm e X o Y kd Lo Sample Image Searching for apps 2 Start typing the app s name in the Search field As you type all matching files and apps are displayed 3 Click or touch the app you wish to open Saving your work Before you turn off the computer using the Shut down command save your work on the internal storage drive external media flash media or optical disc This is one of the most important rules of computing Many applications offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature Backing up your work Back up all the f
72. ange the region will be locked in That is the drive will only play DVDs from that last region Note that changing from region 1 to region 2 and back to region 1 is counted as two changes D NOTE For optimum DVD performance it is recommended that you play DVDs while running the computer on AC power NOTE When viewing DVD movies use the DVD Player software that came with your computer Learning the Basics 8 5 Using the optical disc drive Optical disc drive components The optical disc drive is located on the side of the computer Your optical disc drive may look like this PND aO Drive in use indicator light Eject button Manual eject hole Sample Illustration Optical disc drive COMPACT Gist Drive in use indicator light Indicates when the drive is in use Eject button Press to release the disc tray CAUTION Do not press the eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disc or the drive When the disc tray is open be careful not to touch the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole Never use a pencil to press the manual eject button Pencil lead can break off in
73. ardless of the location of the computer hosting the site See also Internet Index A AC adaptor 40 AC power 91 AC power light 40 accessing network 111 AccuPoint primary button 68 secondary button 68 adding memory check total memory 56 memory optional 47 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings 72 app starting 82 apps starting from Start screen 82 audio features 111 B backing up files 79 83 Backlit keyboard 81 battery battery life 90 Call2Recycle 103 care 102 changing 99 charge indicator light 42 charge time 91 charger 91 charging 42 91 charging the real time clock RTC 92 conserving power 96 determine remaining power 94 disposal 102 indicator light 94 installation 100 low charge 95 maintaining 102 maximum capacity 90 monitoring power 42 93 power management 91 191 Index 192 power options 95 real time clock RTC 91 recharge time 90 removing 99 RTC memory 91 running computer on battery power 89 safety precautions 102 setting notifications 95 taking care of 101 BIOS Setup see System Settings button eject optical disc drive 85 C Call2Recycle battery 103 caring for your computer 76 changing battery 99 charging the battery 42 cleaning the computer 76 communications set up 110 computer caring for 76 cleaning 76 environmental precautions 31 104 moving 77 running on battery power 89 setting up 39 computer w
74. buttons to Move the pointer on the screen K Ww Ww Select an item on the screen Ww Open or activate an item on the screen K Ww Scroll through a document or information gt Ww Zoom in for a close up view K Ww Zoom out to see more information at once AccuPoint Il primary and secondary control buttons Touch pad a a eco utility button ON OFF buton Touch pad Primary control Secondary control button button veo e 7 E Sample Illustration The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation NOTE The pointer is the icon usually an arrow that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your computer 70 Getting Started Using the touch pad To Do the following Example Move the on Slide your finger across the touch screen pointer Select an item Open or activate an item Right click an item pad in the direction you want to move the pointer To move the pointer a longer distance slide your finger several times across the touch pad in the preferred direction 1 2 1 2 Move the pointer to the item you want to select Do one of the following Tap the touch pad once OR Press and release the primary left hand control button Move the point
75. cation area pop up message displays the remaining battery power as a percentage With repeated discharges and recharges the battery s capacity gradually decreases A frequently used older battery does not power the computer for as long as a new battery even when both are fully charged Mobile Computing 9 5 Monitoring battery power TECHNICAL NOTE The computer drains the battery faster at low temperatures Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can e Plug the computer into an external power source and recharge the main battery 2 Save your work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power the computer automatically enters Hibernation mode and turns itself off Hibernation mode keeps track of where you were so that when you turn on the power again you can continue where you left off Setting battery notifications You can set two notifications Each notification can be set to alert you when a specified percentage of remaining battery power has been reached You can also set the computer to enter Sleep mode or Hibernation mode or to co
76. ce with the computer turned off until the battery light glows green After that the battery will be completely charged and ready to power the computer NOTE Battery life and charge time may vary depending on the applications power management settings and features used Getting Started 3 Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it see Exploring Your Computer s Features on page 105 NOTE When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the computer by the display panel Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightness of the screen will deteriorate This is also
77. cifications listed or illustrated For more detailed information about the features and specifications on your particular model please visit Toshiba s Web site at support toshiba com While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at support toshiba com This guide This guide introduces the computer s features as well as some basic procedures needed to perform tasks in Windows 8 1 You can K Ww Ww Ww Read the entire guide from beginning to end Skim through and stop when a topic interests you Use the table of contents and the index to find specific information Introduction 2 Safety icons O Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries damage to your equipment or loss of data These safety cautions have been classified according to the seriousness of the risk and icons highlight these instructions as follows NINTA Indicates an imminently hazardous situation which if not avoided will result in death or serious injury WARNIN
78. ck that is attached to the computer and controlled by the computers CPU pixel Short for picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with peripheral devices When capitalized refers to a standard that when followed by a device manufacturer allows a computer to configure itself automatically to work with the device 1 8 8 Glossary pointer An icon usually an arrow that moves on the screen when you slide your finger across the touch pad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the touch pad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you plug in a cable for connection to a network or a peripheral device processor See Central Processing Unit CPU program A set of instructions that can be executed by a computer The general classes of programs also called software are operating system application and utility See also operating system application utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date
79. cking up your work on page 83 NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor You can recover the factory default software refresh your PC while the computer will attempt to back up your data using the utilities stored on your computer s internal storage drive GI TECHNICAL NOTE Your data will be copied into the backup folder All of the data will be moved to this folder 5 during the recovery process however the current directory structure will be retained 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charms appear click or touch the Settings RJ charm Recovering the Internal Storage Drive Click or touch Change PC Settings The PC settings window appears Click or touch Update and recovery Click or touch Recovery Select Refresh your PC without affecting your files and click or touch Get Started The Refresh your PC screen appears Toshiba does not guarantee successful data back up Be sure to save your work to external media before executing the recovery see Backing up your work on page 83 6 Getting Started Recovering the Internal Storage Drive 7 Click or touch the Next button to begin The Ready to refresh your PC screen appears Sample Image Ready to refresh your PC screen
80. cle No license is granted or shall be implied for any other use Additional information may be obtained from MPEG LA LLC See www mpegla com 19 Computer Recycling Information As part of a commitment to people and the future Toshiba promotes the efficient use of resources by working to achieve our zero waste to landfill goal at all our production sites In addition to our existing waste reduction and recycling policies Toshiba is strongly committed to reducing electronic waste In order to ensure efficient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit us toshiba com green Reuse Donation Recycling Functional computers can be donated to a local charity or resold easily through a Toshiba branded program Non working Toshiba computers can be mailed back for free recycling For additional details please visit us toshiba com recycle Contents DOUCE do eernee meno re rere rereceeene 26 TAIS QUADS icnn 28 Safety ICONS ineei een 29 Other icons used 29 Your computer s features and SPECIFICATIONS 30 DOCUMENTATION iissa iiine in aiena 30 Service OPtiONS
81. d user logon is completed The Fast User Switching feature of the Windows operating system is also supported If user A is logged on and the fingerprint utility verifies the fingerprint of user B who is already enrolled the utility recognizes the fingerprint and switches the users If your system supports power on security existing fingerprint samples can be used also for power on authentication Care and maintenance of your fingerprint reader Failure to follow these guidelines and or procedures might result in damage to the reader or cause reader failure finger recognition problems or lower finger recognition success rate Do not scratch or poke the reader with your nails or any hard or sharp objects Ww Do not press the reader with too much pressure Ww Do not touch the reader with a wet finger or any wet objects Keep reader surface dry and free of water vapor Do not touch the reader with a soiled finger Minute foreign particles on a soiled or dirty finger may scratch the reader Do not paste stickers or write on the reader Do not touch the reader with a finger or any object with built up static electricity Observe the following before you swipe your finger on the reader whether for fingerprint enrollment registration or recognition Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a commo
82. d flat stable surface Using your computer on a carpet blanket or other soft materials can block the air vents including those located at the base of the computer and possibly cause overheating of your computer Ww Ww Transporting the notebook Although your notebook is light carrying it for a long time may lead to shoulder and arm fatigue If you carry your notebook with other items consider using an ergonomically designed computer case 36 Getting Started Selecting a place to work Seeking additional help Follow the advice from your employer s company health and safety staff Contact them if you need assistance making adjustment to your workstation or adjusting the lighting Again if you experience persistent or recurrent pain ache numbness burning or stiffness you should promptly see a qualified health care provider These sensations may be caused by serious medical conditions that can be treated For more specific recommendations on the safety and comfort of your computer environment customers in the United States may visit the United States Department of Labor Occupational Safety amp Health Administration Web site at http www osha gov SLTC etools computerworkstations Check list D Is your chair comfortable does it support your back and arms well Are your feet flat on the ground Is there adequate space under your desk for your legs Are the keyboard and mouse at elbow level Are y
83. d in step 3 of Removing the battery from the computer on page 99 6 Restart the computer Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life 1 0 2 Mobile Computing Taking care of your battery Safety precautions WARNING Always immediately turn the power off and disconnect the power cable cord plug from the plug socket and stop using the computer if you observe any of the following conditions Offensive or unusual odor Excessive heat Discoloration Deformation cracks or leaks Smoke Other unusual events during use such as abnormal sound Do not expose the computer to fire The battery could explode Do not turn on the computer s power again until an authorized Toshiba service provider has checked it for safety Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but not limited to the loss of data SC kg CZ Z Ww Ww Ww Ww 0 Ww Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter To fully discharge your battery pack Periodically disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges If you have extra battery packs rotate their use If you will not be using the system for an extended period more than one month remove the batter
84. d settings It is also easy to undo a restore point selection if you change your mind Follow these steps to create a restore point using the System Restore utility 1 From the Start screen type Control Click or touch Control Panel from the list that appears 2 Click or touch System and Security and then System 3 In the left pane click or touch System Protection The System Protection tab of the System Properties window appears 4 Click or touch Configure 5 Under Restore settings select Turn on System Protection 6 Click or touch OK 7 Click or touch Create 8 Inthe input field enter a name that is descriptive enough to be easily understood in the future such as Before installing Brand X Accounting app Then click or touch Create The Windows operating system creates the restore point automatically stamps it with the current date and time and displays a message that the restore point was successfully created 9 Click or touch Close 1 6 If Something Goes Wrong Develop good computing habits Then at a later time you can re establish your Windows configuration using the saved restore point To do this 1 From the Start screen type Control Click or touch Control Panel from the list that appears 2 Click or touch System and Security and then System 3 In the left pane click or touch System Protection The System Protection tab of the System Properties window appears 4 Click o
85. d videos with your computer Chat with others and have them see you while using instant messaging IM programs Have video conference calls NOTE To email instant message or video conference you must be connected to the Internet Depending on your computer model the process of sending email taking pictures or recording video messages may vary To access the Web Camera on the Start screen click or touch the Camera tile The Web Camera indicator light glows when the Web Camera is active NOTE When the Web camera is not active the indicator light is off Using the Smart Card Reader Available on certain models Your computer may include a Smart Card Reader This allows you to use a Smart Card for added security purposes There are several different Smart Cards available for purchase as well as the software application needed Visit your local electronics store or check the Web for other sources Smart Card slot Available on certain models Sample Illustration Smart Card Reader on left side of computer 1 1 Exploring Your Computer s Features Using an ExpressCard Using an ExpressCard Available on certain models The ExpressCard slot supports the use of ExpressCard media The slot also supports hot swapping which allows you to replace one ExpressCard with another while the computer is on Inserting an Exp
86. display Touch To activate items displayed on the screen such as apps setting icons and on screen buttons by touching them with your finger Tile Tiles A list of square or rectangular icons on the Start screen representing applications that can be accessed by selecting them U Universal Serial Bus USB USB is a serial bus that supports data transfer USB allows hot swapping of peripherals See also bus hot swapping serial upload To send a file to another computer through a modem or network See also download USB See Universal Serial Bus USB USB Flash drive A small portable flash memory card that plugs into a computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management W Web See World Wide Web Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site reg
87. e located at the underside of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury ee Ww NOTE The cooling fan location will vary depending on the computer Setting up your computer TECHNICAL NOTE You must complete all setup steps up to and including Setting up your software on page 44 before adding external or internal components to your computer These components include but are not limited to a mouse keyboard printer and ExpressCard Your computer contains a rechargeable main battery that needs to be charged before you can use it To use external power or to charge the battery you must attach the AC adaptor See Connecting to a power source 40 Getting Started Connecting to a power source on page 40 NOTE Please handle your computer carefully to avoid scratching or damaging the surface Connecting to a power source Your computer requires power to operate Use the power cord cable and AC adaptor to connect the computer to a live electrical outlet or to charge the computer s battery WARNING Never pull on a power cord cable to remove a plug from a socket Always grasp the plug dir
88. e respective Online Help menus Removing a disc with the computer on To remove an optical disc with the computer turned on 1 Press the eject button on the drive CAUTION Do not press the eject button while the drive in use indicator light is glowing Doing so could damage the disc or the drive Also if the disc is still spinning when you open the disc tray wait for it to stop spinning before you remove it 2 Pull the tray out until it is fully open remove the disc and place it in its protective cover 3 Gently press the tray in to close it Removing a disc with the computer off To remove a disc with the computer turned off 8 8 Learning the Basics Toshiba s online resources 1 Insert a slender object such as a straightened paper clip into the manual eject hole The disc tray slides partially out of the drive CAUTION Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it 2 Pull the tray out until it is fully open remove the disc and place it in its protective cover 3 Gently press the tray in to close it Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 168 Chapter 3 Mobile Computing
89. e points If anything goes wrong you will then be able to easily restore the Windows operating system to the state it was in prior to the installation undoing any changes that the installation process introduced Back up your critical data see Backing up your data or your entire computer with the Windows operating system on page 164 166 If Something Goes Wrong Develop good computing habits Ww Ww Have your back up DVD s on hand in case you need any files from them Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the computer If the device is connected first it may be very difficult to complete the installation successfully Always carefully follow the installation instructions that accompany the hardware or software Restart the Windows operating system Always restart the Windows operating system after each installation even if the installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your computer system install just one at a time creating restore points immediately before each successive installation This will make it much easier to determine the origin of any new problems For best results fo
90. e properties 82 moving the computer 77 N network accessing 111 connecting your computer 111 networking wireless 110 notification area 109 notifications 109 O online resources Toshiba 88 optical disc Auto Run feature 86 handling 86 inserting 85 playing optical media 86 positioning 86 recording optical media 86 removing with computer off 87 removing with computer on 87 optical disc drive components 85 drive in use indicator light 85 eject button 85 handling an optical disc 86 inserting an optical disc 85 manual eject hole 85 playing optical media 86 recording optical media 86 removing a disc 87 troubleshooting 153 using 84 85 optical discs troubleshooting 154 optical media recording 86 optional external devices adding 47 P password deleting a supervisor 123 deleting a user 125 instant password 121 power on password 121 setting 121 setting a supervisor 121 setting a user 123 supervisor password 121 Index 195 user password 121 utility 121 port HDMI 73 RGB 73 power connecting cable to AC adaptor 41 cord cable 42 cord cable connectors 175 energy saving features 89 power down shut down 45 power light 94 power management 91 optimum performance 91 power plans selecting power plan options 97 power saving options 96 precautions safety 37 printer troubleshooting 158 problem solving contacting Toshiba 168 Startup options 142 projector connecting 74 R real time clock RTC battery 91 recordi
91. earn about how the computer and its software work together Get familiar with all of the documentation provided with your computer as well as the information that may come with the programs and devices you purchase Your local computer store or book store sells a variety of self help books you can use to supplement the information in the manuals Ww Ww Data and system configuration backup in the Windows operating system The Windows operating system offers some easy to use features for backing up your Windows settings and your data documents and other important files Take advantage of these features to protect yourself from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss If Something Goes Wrong 1 63 Develop good computing habits Saving system configuration with restore points The System Restore feature of the Windows operating system quickly creates restore points snapshots of your Windows operating system configuration and saves them for later recall If you experience problems after installing some new hardware or software you can easily select a previously established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwanted files an
92. echarge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging either a battery pack is malfunctioning or it is not receiving correct input from the AC power supply 9 4 Mobile Computing Monitoring battery power HINT Be careful not to confuse the battery light power light CD and the power button light When the power light or power button light flashes amber it indicates that the system is suspended using the Windows operating system Sleep command G ogogo 59099 5000 onOne AM om n n n an mn a OOOO ODO it ICICI OoOo IOC JOO JOUU at System indicator lights Gla p y pm i es AC power light Battery light ON OFF button light Internal storage drive light Wireless indicator light Wireless WAN indicator light Available on certain models Sample Illustration Power and battery light locations Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power The computer needs this time to check the battery s remaining capacity and perform its calculations ei Move the pointer over the power icon in the notification area see Finding your way around the desktop on page 107 for more information on the notifi
93. ecommended that you do not leave the computer in Sleep mode for long periods of time To charge the battery leave the computer plugged into a live wall outlet for several hours For more information see Charging the main battery on page 91 The AC power light is blinking If the AC power light is blinking try the following steps 1 Connect the AC adaptor to a different power outlet preferably in a different room If the computer starts normally there may be a problem with the AC outlet itself or the voltage level available from it 2 Verify that the AC adaptor is the correct unit for your computer model The computer may not be able to start from an AC adaptor that is rated for less current amperage than the computer requires even if the rated voltage is correct and the plug fits correctly in the DC IN socket The labels on the bottom of the computer and the AC adaptor show the specifications for voltage V and current A for each device The voltage level must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the computer 1 D If Something Goes Wrong The Windows operating system is not working The battery light is blinking when the computer is on If the battery light is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 3 95A
94. ectly Failure to follow this instruction may damage the cord cable and or result in a fire or electric shock possibly resulting in serious injury WARNING Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury WARNING Always use the TOSHIBA AC adaptor that was provided with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Getting Started 41 Connecting to a power source AC adaptor AC adaptor cord Sample Illustration Power cord cable and AC adaptor To connect AC power to the computer 1 Connect the power cord cable to the AC adaptor Ke Sample Illustration Connecting the power cord cable to the AC adaptor WARNING Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling
95. ee also disable Glossary 1 83 eSATA An external device that supports hot swapping and fast data transfer Very useful in storing and transferring large files executable file A computer program that is ready to run Application programs and batch files are examples of executable files Names of executable files usually end with a bat or exe extension expansion device A device that connects to a computer to expand its capabilities Other names for an expansion device are port expander port replicator docking station or network adapter extension See file extension external device See device file A collection of related information saved on disk with a unique name A file may be a program information used by a program or a document See also document File Allocation Table FAT The section of a storage drive that keeps track of the location of stored files file name A set of characters that uniquely identifies a file within a particular folder It consists of two parts the actual name and the file name extension See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for program files and hlp for help files See also file name folder Also called directory A container for organizing files saved to a disk A folder is symbolized on screen by a grap
96. en you have finished recording click or touch the Stop Recording button The Save As dialog box appears 6 To save the file type a file name and then click or touch Save external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers Instead of using the internal speakers you can connect headphones or a pair of external stereo speakers A CAUTION Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing Va Q TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the computer 2 Using any necessary adapters plug the cable from the headphones or external speakers into the headphone jack The headphone jack requires a 16 ohm stereo mini connector To adjust the volume For external speakers use the volume controls on each speaker For headphones use the computer s volume control Exploring Your Computer s Features 1 1 3 Using the Web Camera Using the Web Camera Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and recor
97. er 2 Disconnect the AC adaptor from the power plug socket and computer 3 Remove the battery pack Failure to follow these instructions could result in serious injury or permanent damage to the computer Do not turn on the power again until you have taken the computer to an authorized service center A CAUTION Avoid prolonged physical contact with the underside or surface of the computer Computer base and palm rest can become hot Avoid prolonged contact to prevent heat injury to skin Today s performance computers generate heat under normal operating conditions as a function of system activity Avoid extended contact between the computer base or palm rest and your skin Under certain operating conditions such prolonged contact between the computer base or palm rest and your skin may result in skin irritation and or heat injury Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap 38 Getting Started Selecting a place to work CAUTION Never place a heavy object on the computer and be Ww careful not to drop a heavy object onto the computer It could damage the computer or cause system failure Never turn off the computer if a drive light indicates a drive is active Turning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media t
98. er s Guide this document K 2 A Quick Start document KZ It may also include other documentation For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of service programs to complement its standard limited warranty Toshiba s standard limited warranty extended warranty and service upgrade terms and conditions are available at warranty toshiba com To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com If you have a problem or need to contact Toshiba see If Something Goes Wrong on page 139 Chapter 1 Getting Started This chapter provides tips for using your computer effectively summarizes how to connect components and explains what to do the first time you use your computer Please read the safety instruction information on the Quick Start document that shipped with your computer carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is la
99. er it again to verify Click or touch Set Click or touch OK to save your password as a text file N OA NOTE Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previously stored passwords 8 Click or touch Save 9 Click or touch OK Utilities 1 25 Password Utility Deleting a user password To cancel the power on password function 1 To access User Password from the Start screen begin typing Password Utility Click or touch Password Utility A pop up screen appears asking for a password Enter your password and then click or touch Verify Click or touch Delete An authority verification pop up screen appears Click or touch Delete Enter the password and then click or touch Verify Click or touch OK to exit 1 26 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows operating system To access it 1 To access System Settings from the Start screen begin typing System Settings 2 Click or touch System Settings The System Settings screen appears X System Settings TOSHIBA System Settings V1 1 2 32001 Copyright 2012 2013 TOSHIRA Corporation All right reserved gt Apply Sample Image System Set
100. er to the item you want to open activate Do one of the following Tap the touch pad twice in rapid succession OR Press and release the primary control button twice in rapid succession Ca Move the pointer to the item you want to right click Press and release the secondary control button This feature varies by program Check your program documentation for specific instructions on right clicking Sample Illustration Pointer moves to the right Sample Illustration Tap once to select Sample Illustration Tap twice to open Sample Illustration Click the secondary right hand control button Getting Started 1 Using the touch pad To Do the following Example Scroll vertically Slide two fingers along the right edge of the touch pad in the direction you want to scroll Repeat to scroll a longer distance aa Sample Illustration Vertical scrolling active area Scroll Slide two fingers along the horizontally bottom edge of the touch pad in the direction you want to scroll Repeat to scroll a longer distance Sample Illustration Horizontal scrolling active area Zoom in out To zoom in Place two fingers close together on the touch pad and then slide them apart To zoom out Sample Illustration Place two fingers Zooming in slightly apart on the touch pad and then slide them together Sample Illustration Zooming out F
101. erating system allows for the use of both applications Apps used with the Windows Modern UI and programs used in the traditional Windows desktop environment For the purpose of simplifying the information we will use the terms interchangeably in this chapter 139 1 40 If Something Goes Wrong Problems when you turn on the computer If you are working in a program that suddenly freezes chances are the program has stopped responding You can exit the program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press Ctrl Alt and Del simultaneously once and then click or touch Task Manager The Task Manager window appears 2 Select the program or application you want to close and then click or touch End Task in the lower right corner Closing the failed program should allow you to continue working If it does not continue with the next step 3 Close the remaining programs one by one by selecting the program name then select End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly Press and hold the power button for at least 10 seconds If you are using the AC ada
102. ergy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or KZ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment CAUTION Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth module is far below the FCC radio frequency expo
103. es mobiles utilisant les m mes canaux Veuillez noter que les utilisateurs de radars de haute puissance sont d sign s utilisateurs principaux c a d qu ils ont la priorit pour les bandes 5250 5350 MHz et 5650 5850 MHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL NOTE The above caution applies to products that operate with an 802 11a radio device 11 Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards Supplementary The product complies with the Information requirements of the Low Voltage Directive 73 23 EEC the EMC Directive 89 336 EEC and or the R amp TTE Directive 1999 5 EC This product is carrying the CE Mark in accordance with the related European Directives The party responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany 12 The European Union WEEE Waste from Electrical and Electronic Equipment Directive Information The European Union WEEE Waste from Electrical and Electronic Equipment Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on
104. etooth htm in Europe or support toshiba com in the United States for more information When you use a Bluetooth module close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use a Bluetooth device always change the frequency move your device to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your device Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information 6 Bluetooth Wireless Technology and Your Health The products with Bluetooth wireless technology like other radio devices emit radio frequency electromagnetic energy The level of en
105. eur en France Vous pouvez contacter l Autorit de R gulation des T l communications http www art telecom fr pour la proc dure suivre Italia License required for indoor use Use with outdoor installations not allowed E necessaria la concessione ministeriale anche per l uso interno Verificare con i rivenditori la procedura da seguire Nederland License required for outdoor installations Check with reseller for procedure to follow Licentie verplicht voor gebruik met buitenantennes Neem contact op met verkoper voor juiste procedure 14 Europe Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150 5250 5250 5350 5470 5725 MHz Countries MHz MHz Channels 100 104 Channels 36 Channels 52 108 112 116 120 40 44 48 56 60 64 124 128 132 136 Indoor Only Indoor Only 140 Indoor Outdoor Austria O Xx xX Belgium France O O X Switzerland Liechtenstein Denmark Finland O O O Germany Greece Ireland Italy Luxembourg Netherlands Norway Portugal Sweden UK Iceland Spain O O O O KZ alowed x forbidden To remain in conformance with European spectrum usage laws for Wireless LAN operation the above 2 4 GHz and 5 GHz channel limitations apply The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside
106. fortable level to prevent possible eye strain Keep your head level facing forward and balanced over your torso Adjust the font size of text on your screen to make viewing comfortable Rest your eyes periodically by focusing on objects that are farther away Using the notebook with an external keyboard mouse or monitor Top of monitor screen at _p eye level or slightly below eye level lt Keep your head level facing forward Keep your keyboard centered in front of you and close to elbow level Use a light touch on C keyboard and keep your wrists straight when typing Relax your shoulders Adjust the chair back to provide comfortable back Keep backs of your knees support slightly away from chair to avoid pressure points behind the knee or under the thigh Keep your thighs evenly supported by the seat approximately parallel to the floor Rest your feet flat on floor or footrest Sample Illustration Correct posture 34 Ww K Ww Ww KZ Ww Z Ww Ww Getting Started Selecting a place to work When using a notebook for long hours it may be more comfortable to dock the notebook and use an external keyboard mouse and monitor The keyboard and mouse or trackball should be close to your elbow level The mouse should be next to the keyboard to avoid a reach If you have to reach the arm should
107. he drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files CAUTION Handle discs carefully Avoid touching the surface of the Ww disc Grasp it by its center hole and edge If you handle the disc incorrectly you could damage the disc and possibly lose data Scan all new files for viruses This precaution is especially important for files you receive via email or download from the Internet Occasionally even new programs you buy from a supplier may contain a computer virus You need a special program to check for viruses Getting Started 3 Setting up your computer co Important information on your computer s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer WARNING Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Le Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including thos
108. heral cables are disconnected CAUTION Donot pick up the computer by its display panel or by the back Doing so could damage the system Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features Computing tips Save your work frequently Your work stays in the computer s temporary memory until you save it to the internal storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 83 for further information VE HINT Some programs have an automatic save feature ce that can be activated This feature saves your file to the J internal storage drive at preset intervals See your software documentation for details Learning the Basics 19 Using the keyboard Back up your files to external media on a regular basis Label the backup copies clearly and store them in a safe place It is easy to put off backing up because it takes time However if your internal storage drive suddenly fails you will lose all the data on it unless you have a separate backup copy For more information see Data and system configuration backup in the Windows operating system on page 162 Use Error checking and Disk Defragmenter regularly to check and optimize di
109. herwise click Cancel If unsure cancel and try again Recovering the Internal Storage Drive Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary The following internal storage drive recovery options are available Recovery option Description Creating recovery media This option allows you to create the recovery media you will use to restore your computer See Creating recovery media on page 58 Restoring from recovery media This option allows you to restore your system from the recovery media you created See Restoring from recovery media on page 60 Refresh your PC with user s data This option allows you to refresh your system without losing your data See Refresh your PC with user s data on page 62 Reset your PC This option allows you to remove all data from your system and reinstall Windows See Reset your PC on page 64 A recovery image of your computer is stored on the internal storage drive and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below However it is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage dri
110. hical image icon of a file folder A folder can contain files and other folders format verb To prepare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus 1 8 Glossary Function key 1 A feature in which certain keys in combination with the Fn key can set system options or control system parameters such as the battery save mode 2 A key or combination of keys that activates a memory resident program function keys The keys labeled F1 through F12 typically located on the keyboard Their function is determined by the operating system and or individual programs G ground A conductor to which all components of an electric circuit are connected It has a potential of zero 0 volts is connected to the earth and is the point of reference for voltages in the circuit H hard disk A storage device composed of a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information than some external media and are used for long term storage of programs and data The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable hardware The phy
111. his equipment Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and the computer s ports Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions K This device may not cause harmful interference K 2 This device must accept any interference received including interference that may cause undesired operation Contact Toshiba s Support Web site at support toshiba com Bluetooth Wireless Technology Interoperability Bluetooth modules are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to 2 Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group CAUTION Bluetooth modules enable wireless networks over two or more up to a total of seven TOSHIBA portable devices Please contact TOSHIBA computer product support on Web site http Awww toshiba europe com computers tnt blu
112. iles you create in case something happens to your computer You can back up your files to different types of media such as CDs DVDs external storage media or to a network if available To back up several files at one time use the Microsoft Windows file recovery program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating O0 4 Learning the Basics Using the optical disc drive system on page 164 HINT Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs DVDs You may prefer to use a high capacity file recovery system such as an external hard drive ING a SU Using the optical disc drive Optical storage is a popular medium for software music and video Digital versatile discs DVDs provide a significant increase in data storage and support features that were not available on previous video platforms These features include wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus TECHNICAL NOTE Your optical disc drive is set to play Region 1 North America DVD ROMS A DVD disc of a region other than the above mentioned cannot be played unless you manually change it in the Properties setting of the optical disc drive The drive will allow you to change regions four times On the fourth ch
113. ill not start troubleshooting 140 computing habits troubleshooting 161 computing tips 78 connecting AC adaptor 40 AC adaptor cord to DC IN 41 computer to a network 111 external device 72 HDMI compatible TV or display device 74 monitor 74 power cord cable 42 power source 41 cooling fan adequate ventilation 39 customize computer settings 76 D data entire system backup troubleshooting 164 desktop creating new icon 108 exploring the 107 icons 108 recycle bin 108 standard features 106 107 Device Manager fixing a problem 146 directing display output 74 disabling touch pad 72 display troubleshooting 151 display devices external 73 display output settings 75 display external adjusting 76 disposal information 19 disposing of used batteries 102 documentation 30 DVD removing with computer off 87 removing with computer on 87 DVD player troubleshooting 160 DVDs Index 193 using 84 E eco power plan 98 eco Utility 120 eject button optical disc drive 85 eject optical disc drive 85 enabling touch pad 72 ENERGY STAR 26 expansion capability 117 expansion port using 117 exploring desktop 107 Start screen 105 ExpressCard inserting 114 removing 114 troubleshooting 155 using 114 ExpressCard problems computer stops working 156 errors 157 hot swapping fails 157 not recognized 157 slot appears dead 156 external display device HDMI Out port 73 RGB monitor port 73 external display adjusting
114. in models Sample Illustration Expansion port on underside of computer 1 1 8 Exploring Your Computer s Features Using the expansion port NOTE To locate your expansion port please refer to your Quick Start document The expansion port located on the bottom of your computer is used to attach expansion devices such as a Port Replicator not shipped with your system A Port Replicator is an excellent investment if you are using your computer both in and out of the office While you are using your computer away from your desk you can leave network cables and external devices Such as printers a mouse speakers and USB devices connected to a Port Replicator on your desk When you return to your desk you can then quickly connect your computer to the Port Replicator and have immediate access to all of your network resources and external devices This eliminates the time consuming process of connecting each external device individually and saves wear and tear on the ports and cables To achieve a proper connection between your computer and the Port Replicator your computer must be properly aligned with the Port Replicator For more information consult the user s manual that came with your Port Replicator or visit support toshiba com On some computer models you can attach an extended life battery to the expansion port To find expansion devices compatible with your computer model please visit accessories toshiba com
115. ires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems Please note that high power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or damage this device NOTE The above caution applies to products that operate with an 802 11a radio device 8 Wireless LAN and Your Health Wireless LAN products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless LAN is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include KZ Using the Wireless LAN equipment on board airplanes or K 2 In a
116. isc Compact Disc Read Only Memory Compact Disc Rewrite Memory Complementary Metal Oxide Semiconductor Central Processing Unit Direct Current Direct Memory Access Dual Inline Memory Module Disk Operating System DPI DVD Glossary 1 Tf Dots Per Inch Digital Versatile or Video Disc DVD ROM Digital Versatile or Video Disc Read Only eSATA FAT FCC GB GBps HDD HDMI Memory external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte gigabytes per second Hard Disk Drive High Definition Multimedia Interface HDMI CEC High Definition Multimedia Interface Consumer HTML IEEE O IRQ ISP KB LAN LCD LED MB MBps MIDI PC PCI PCMCIA RAM RGB Electronics Control Hypertext Markup Language Institute of Electrical and Electronics Engineers Input Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid Crystal Display Light Emitting Diode megabyte megabytes per second Musical Instrument Digital Interface Personal Computer Peripheral Component Interconnect Personal Computer Memory Card International Association Random Access Memory Red Green Blue light monitor 178 Glossary RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Seria
117. l Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User s Guide A active matrix display A liquid crystal display LCD made from an array of liquid crystal cells using active matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller Alternating Current AC The type of power usually supplied to residential and commercial wall outlets AC reverses its direction at regular intervals Compare Direct Current DC application A computer program that you use to perform tasks of a specific type Applications include word processors spreadsheets and database management systems See also program Glossary 1 19 backup A copy of a file usually on a removable disk kept in case the original fi
118. le is lost or damaged Basic Input Output System BIOS See BIOS baud rate The speed at which a communication device such as a printer or modem transmits information Baud rate is the number of signal changes per second not necessarily the same as bits per second See also bits per second Blu ray Disc BD Offering more storage capacity than DVDs the format was developed to allow for more data storage and to enable recording and playback of high definition video HD BIOS Basic Input Output System Basic instructions stored in read only memory ROM containing the information the computer needs to check hardware and load the operating system when you start up the computer bits per second bps A way of measuring the speed at which information is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priority startup sequence The order in which the computer accesses its internal storage drives to locate the startup files Under the default startup sequence the computer looks for the startup files in the external media before checking the internal stor
119. les disables volume mute When volume mute is enabled no sound will come from the speakers or headphones Keyboard Function keys This TOSHIBA Function key enables disables the keyboard backlight This TOSHIBA Function key takes a snapshot of your display screen This TOSHIBA Function key allows you to zoom out This TOSHIBA Function key allows you to zoom in This TOSHIBA Function key decreases the speaker volume Fn This TOSHIBA Function key increases the speaker volume Zoom Display resolution This TOSHIBA Function key switches screen Sos bel Mion Cycle through the screen resolutions and then select the desired resolution Appendix B Power Cord Cable Connectors Your computer ships with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 175 Glossary Va TECHNICAL NOTE Some features defined in this glossary may not be available on your computer Acronyms The following acronyms may appear in this User s Guide 176 AC BIOS BD ROM bps CD CD ROM CD RW CMOS CPU DC DMA DIMM DOS Alternating Current Basic Input Output System Blu ray Disc Read Only Memory bits per second Compact D
120. lightly from the slot 5 Grasp the edges of the ExpressCard and slide it out of the slot Sample Illustration Removing an ExpressCard Using the Memory card reader The Memory card reader supports the use of Secure Digital SD SDHC SDXC microSD miniSD MultiMediaCard MMC and may support other media These media can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video camcorders etc CAUTION TouseamicroSD Card or miniSD Card an SD adapter is required The Memory card reader may also support other types of media NOTE Do not use the Copy Disk function for this type of media To copy data from one media to another use the drag and drop feature of the Windows operating system 1 1 6 Exploring Your Computer s Features Using the Memory card reader Inserting memory media NOTE To locate your Memory card reader please refer to your Quick Start document The following instructions apply to all types of supported media devices 1 Turn the media so that the contacts metal areas are face down 2 Push the media into the adapter until it stops LT Sample Illustration Inserting memory media CAUTION When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data NO
121. lity A pop up screen appears asking for a password 3 Enter your password and then click or touch Verify Click or touch Supervisor Password Click or touch Delete An authority verification pop up screen appears Click or touch Delete Enter the password and then click or touch Verify NOTE Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previously stored passwords 8 Click or touch OK to exit Using a user password A user password provides power on password protection Setting a user password CAUTION lf you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To register a password for the power on password functions 1 To access User Password from the Start screen begin typing Password Utility 1 24 Utilities Password Utility 2 Click or touch Password Utility 3 Click or touch User Password TOSHIBA x User Password el Change L Apply Sample Image User Password tab 4 Click or touch Set Enter your password and then ent
122. llow this sequence 1 Back up critical data Create a restore point Install one item of hardware or software Restart the Windows operating system a A N Use the new hardware or software for a while noting any new problems Make sure that your critical applications email business applications etc are working correctly and verify that important devices are still functioning 6 For each additional hardware or software item repeat these steps starting at step 1 if any of your critical data has changed or starting at step 2 if no critical data has changed USB Sleep and Charge is not working USB Sleep and Charge may be disabled Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary K 2 LA Make sure that the device you want to charge is connected to a port that supports the USB Sleep and If Something Goes Wrong 1 67 If you need further assistance Charge function Ports that support this feature are identified with the 4 icon USB Sleep and Charge may be disabled Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary For more information see Enabling Disabling USB Sleep and Charge on page 130 Try selecting a different charging mode in the TOSHIBA Sleep and Charge utility if your computer provides more than one charging mode For more information see Power supply mode setti
123. ls No additional software is required Most of the optical disc drives built into recent Toshiba portable computer models can write to or burn as well as read from optical discs External optical disc writers are also widely available Follow these steps to back up your computer or files to optical discs or a storage drive NOTE You cannot back up the computer while running on battery power Connect the AC adaptor before continuing 1 From the Start screen type Control Click or touch Control Panel from the list that appears 2 Click or touch Save backup copies of your files with File History under the System and Security heading Follow the on screen instructions to back up your files For additional Help while in the Windows Desktop screen press the F1 key to launch the Windows Help and Support screen Search for back up files General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware printers pointing devices external hard drives optical disc drive writers scanners etc and software applications like Microsoft Office and Adobe Photoshop or utility software such as special toolbars for your web browser Create a restore point refer to Saving system configuration with restore points on page 163 Before installing anything use the System Restore utility to set a restore point see the section titled restor
124. m with Device Manager The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can assist you in troubleshooting the problem Getting to the online Help will differ depending on which interface you are in D Start screen Type Help and Support NOTE As soon as you begin typing the search feature automatically begins Desktop Press the F1 key When the Windows Help and Support screen appears do one or both of the following Inthe open search field type the topic you need help with and follow the on screen instructions Click or touch one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support toshiba com Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device CAUTION Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them Checking device properties Device Manager provides a way to view the properties of a device Properties include the name of the manufacturer the type of device the drivers installed and the system resources assigned to the de
125. me To activate a specific task click or touch the appropriate notification area icon Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day User experience notifications can be set for toast tile badge and raw notifications Toast notifications Designed for time sensitive delivery of personalized content such as an instant message from a friend Tile notifications Used by applications that are not currently running with an at a glance characteristic giving you a quick preview of the subject line of your latest email or the current weather conditions Badge notifications A specialized type of tile notification shown on the Start screen tile using glyphs to indicate the number of applications that have updates available or the status of a running application Raw notifications These run a background task on behalf of an application while that application is not running in order to make available the latest content such as an online newspaper Windows Store Although many applications will be pre installed or built in to your computer you will also have the ability to download many other applications with a touch or the click of your mouse In the Windows Store you can search for and browse thousands of apps all grouped into easy to find categories 110 Exploring Your Computer s Features Setting up for communications Set
126. month when the computer is powered off The RTC battery may have become completely discharged while your computer was shipped resulting in a CMOS error message during startup The error message may vary by computer model Mobile Computing 9 3 Monitoring battery power NOTE Depending on your system the RTC battery may only charge while the computer is turned on To recharge the RTC battery plug the computer into a live electrical outlet and leave the computer powered on for 24 hours NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on If the RTC battery is low the real time clock and calendar may display the incorrect time and date or stop working When Hibernation mode is enabled and the RTC battery is completely discharged a warning prompts you to reset the real time clock The computer can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Monitoring battery power 2 The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected lt Glows green when the main battery is fully charged NOTE Battery life and charge time may vary depending upon power management settings applications and features used Flashes amber when the main battery charge is low and it is time to r
127. mpletely shut down when the notification goes off To change the default notification settings 1 While on the desktop click or touch the Battery ff icon in the notification area 2 Click or touch More power options The Power Options window appears 3 Click or touch Change plan settings under the power plan to be customized The Edit Plan Settings window appears 4 Click or touch Change advanced power settings The Advanced settings tab of the Power Options window appears 96 Mobile Computing Monitoring battery power 5 Double click or touch Battery to display the battery options Advanced settings Select the power plan that you want to customize and B then choose settings that reflect how you want your computer to manage power Change settings that are currently unavailable Balanced Active v Battery Critical battery action Low battery level B Critical battery level On battery 5 Plugged in 5 Low battery notification Low battery action Reserve battery level Restore plan defaults Cancel Sample Image Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors such as Ww How the computer is configured Ww How much you use the internal storage drive or other o
128. mputer are backed up to the external media and can be restored from this media Any files that you created are not backed up on the recovery media You will need to separately back up the files you created for more information see Backing up your work on page 83 Getting Started 59 Recovering the Internal Storage Drive When you create recovery media the system will prompt you to insert several blank DVDs or connect a USB flash drive of a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files To create recovery media 1 From the Start screen begin typing Recovery Media Creator and click or touch your selection If you are in the Desktop move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search fg charm and in the Search field type Recovery Media Creator In the list that appears click or touch your selection The TOSHIBA Recovery Media Creator dialog box displays recovery image of your computer is stored on the disk drive You can create recovery media from this image by using TOSHIBA Recovery Media Creator Media Selection Recovery Media Creator Title Media Status E System Recovery Media USB Flash v Recovery USB
129. mulation and internal USB 3 0 controller Le Le Internal USB 3 0 Controller Allows you to save power If disabled the USB 3 0 ports will function like the USB 2 0 ports System ON CDP Charge Mode Allows you to enable CDP Charging Downstream Port to use rapid USB charge while the computer is powered on SATA Allows you to set conditions for SATA LAN Allows you to set networking functions ODD Tray lock Allows you to set conditions for ODD tray lock Undock and Sleep Allows you to set sleep conditions when undocked Advanced Options Allows you to set conditions for various functions Web Camera Allows you to enable disable the Web Camera SD Host Controller Allows you to enable disable the SD Host Controller Intel Turbo Boost Technology 2 0 Allows you to enable disable the Intel Turbo Boost Technology 2 0 function Memory Performance Mode Allows you to set the memory mode Critical Battery Wake up Allows you to enable disable the system wake up when remaining battery life is critical 1 D 8 Utilities Sleep Utilities Sleep Utilities This utility displays whether the USB Sleep and Charge function is enabled or disabled and shows the position of the USB port that supports the USB Sleep and Charge function 1 To access Sleep Utilities from the Start screen begin typing System Settings 2 Click or touch System Settings 3 Click or touch Sleep Utilities
130. n cause of reader failures especially during dry seasons such as winter Utilities 1 37 Fingerprint Authentication Utility Clean the reader with a lint free cloth Do not use detergent to clean the reader Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate Soaked or swollen finger e g after taking bath Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger C C 7 e e LCA Observe the following to improve the fingerprint recognition success rate 2 K Ww gt Ww gt Ww Enroll two or more fingers Enroll additional fingers if recognition failure occurs often using enrolled fingers Check your finger condition Changed conditions such as injured rough extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be lowered The fingerprint for each finger is different and unique Please ensure that only the registered or enrolled fingerprint or fingerprints are used for identification Check sliding position see illustration below Sample Illustration Aligning the finger on the reader 138 Utilities Fingerprint Authentication Utility
131. n out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility Using the Fingerprint Authentication Utility To access the Fingerprint Authentication Utility from the Start screen begin typing Fingerprint Utility then click or touch the Fingerprint Utility For information on enrolling fingerprints and using the utility please refer to your online Help file It is recommended that you complete the Fingerprint practice tutorial before starting fingerprint enrollment The Fingerprint practice tutorial shows how to achieve the highest quality fingerprint samples If you choose to use this utility it is strongly recommended that you delete your fingerprint template data before transferring ownership or disposing of your computer Otherwise personal information and or proprietary information on the internal storage drive may be viewed by a third party For details on how to delete the fingerprint data see your online Help file 1 36 Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints During user enrollment fingerprint samples are saved and associated with the user s Windows user account When the user attempts to log on again the user s fingerprint is read and compared with the user s enrolled fingerprints if the fingerprint is recognize
132. ng sounds 111 recovery creating recovery media 58 installing drivers and applications 67 internal storage drive 57 refresh your PC 62 reset your PC 64 restoring from recovery media 60 Recovery Media Creator 133 recycle bin icon 108 refresh your PC with user s data 62 registering computer 44 removing an optical disc with computer on 87 and optical disc with computer off 87 battery from the computer 99 ExpressCard 114 memory module 54 restart computer 46 restore points troubleshooting 163 running computer on battery power 89 S safety computer 104 disposing of batteries 102 icons 29 precautions 37 safety precautions battery 102 saving files 83 selecting a place to work 31 power plan options 97 video cables 73 Service Station 133 setting low battery notifications 95 setting up AC adaptor 40 adding memory optional 47 communications 110 computer 39 1 96 Index software 44 registering computer work environment 31 Toshiba Web site 44 settings worldwide offices 168 customize computer settings Toshiba accessories 76 memory 47 display output 75 TOSHIBA Application Installer 134 Shut down Toshiba Dual Pointing Device 68 computer 45 46 47 50 148 icon 45 46 47 50 148 Sleep mode 46 Sleep Utilities 128 Smart Card Reader using 113 sounds recording 111 speakers using external 112 Start screen exploring the 105 starting an app 82 starting an app from Start screen 82 Startup menu problem solving
133. ngs on page 130 Ww Ww Ww If you are attempting to charge a device without an AC adaptor connected to the computer the computer s battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted Lower the limit in Sleep and Charge to enable charging at the current battery power level or if battery power is running low or is depleted connect the AC adaptor to your computer The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases power on the computer to charge the device or use a different charging device The USB Wakeup function does not work lt When the USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for ports that support the USB Sleep and Charge function In that case use a USB port that does not have the USB Sleep and Charge function compatible icon 4 if you have a non Sleep and Charge USB port available or disable the USB Sleep and Charge function For more information see Sleep Utilities on page 128 Ww If you need further assistance If you have followed the recommendations in this chapter and are still having problems you may need additional technical assistance Since some problems may be related to the operating system or the program you are using it is important to in
134. nt ensure that it does not interfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations 16 2 Indication The indication shown below appears on this equipment UMORE 2 4DSOF4 SRE 4 1 2 4 This equipment uses a frequency of 2 4 GHz 2 DS This equipment uses DS SS modulation OF This equipment uses OFDM modulation 3 The interference range of this equipment is less than 40m 4 DS M This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The indication shown below appears on this equipment 1 2 3 2 4FH1 CIT 4 2 4 This equipment uses a frequency of 2 4 GHZ FH This equipment uses FH SS modulation The interference range of this equipment is less than 10m This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHZ 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 038 3457 4850 Fax 03 3457 4868 RON VCCI Class B Information CORES PRMLBRESERERS SEMA hBS VCCI ORE ICBOCVIABIRRRNRE CT COREIA RE CHATSCE SAME LTWETA CORENT 2407 LEZ LISE EL T MAC
135. ny other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment CAUTION Exposure to Radio Frequency Radiation The radiated output power of the Wireless LAN is far below the FCC radio frequency exposure limits Nevertheless the Wireless LAN shall be used in such a manner that the potential for human contact during normal operation is minimized The antenna s used for this transmitter must not be co located or operating in conjunction with any other antenna or transmitter co Optical Disc Drive Safety Instructions NOTE This section is only applicable if your system has an Optical Disc Drive ENYNTAT UE This appliance contains a laser system and is classified as a C CLASS 1 LASER PRODUCT LASSER KLASSE 1 LASS 1 LASER PRODUCT To use this model properly read the User s Guide carefully and keep it for your future reference Never attempt to disassemble adjust or repair an optical disc drive You could damage the drive You would also be exposed to laser light or other safety hazards resulting in serious injury Always contact an authorized Toshiba service provider if any repair or adjustment is required
136. on screen eject button 154 optical disc drive 153 power and batteries 148 printer 158 restore points 163 screen does not look correct flickers 151 slow Internet connection 145 sound system 155 trouble running discs 154 trouble running programs 153 URL address not found 145 USB Sleep and Charge cannot use 166 USB Wakeup function does not work 167 Windows operating system not working 142 wireless networking 159 U USB Sleep and Charge cannot use 166 USB Wakeup function does not work 167 user password deleting 125 user password setting 123 expansion port 117 ExpressCard 114 Memory card reader 115 optical disc drive 84 Smart Card Reader 113 touch pad 69 Web Camera 113 using the keyboard 79 using the Toshiba Dual Pointing Device 68 Utilities 119 V video projector adjusting display 76 W warranty standard limited warranty 30 Web Camera using 113 Web sites 168 Wi Fi wireless networking 110 Windows Charms Devices 106 Search 106 Settings 106 Share 106 Start 106 Windows charms 106 Windows key 80 Windows operating system desktop 107 114 116 157 troubleshooting 142 Windows Store 109 wireless networking 110 troubleshooting 159
137. ork allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail Glossary 1 87 non interlaced A method of refreshing a computer screen in which each pixel of every line is refreshed as the electron beam scans across and down the screen Compare interlaced non system disk A disk for storing programs and data that cannot be used to start the computer Compare system disk online Available through the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs that controls how the computer works Examples of operating systems are the Windows Vista Windows 7 and Windows 8 operating systems optical disc drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos palette See color palette password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of computers PC Cards provide functions such as modem fax modem hard disk drive network adapter sound card or SCSI adapter peripheral Any device such as a printer or joysti
138. ouch Defragment and Optimize Drives From the Optimize Drives menu click or touch the drive you wish to defragment 4 Click or touch the Optimize button The system will display the status as it optimizes and defragments the drive Your data files are damaged or corrupted Refer to your software documentation for file recovery procedures Many software packages automatically create backup files You may also be able to recover lost data using utility software Consult your network administrator Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs Optical disc drive problems You cannot access a disc in the drive If the optical disc drive is an external drive make sure the two USB cables or the AC adaptor cable are properly connected to the computer and refer to the documentation that came with your drive 1 5 4 If Something Goes Wrong Optical disc drive problems Make sure the tray that holds the optical disc is closed properly Press gently until it clicks into place Open the tray and remove the disc Make sure the tray is clean Any dirt or foreign object can interfere with the laser beam Examine the disc to see if it is dirty If necessary wipe it with a clean cloth dipped in water or a neutral cleaner Replace the disc in the tray Make sure that the
139. our shoulders relaxed when using the keyboard Are your shoulders relaxed when using a mouse or other optional pointing device _1 Are your hands and wrists aligned in a comfortable straight posture _ Are your arms supported in the forearm area not at the wrist _1 Do you hold the mouse or trackball with a loose relaxed hand Do you use a light touch when typing or using the mouse Do you clean your mouse or trackball regularly Is the top of your monitor close to eye level Is the monitor about an arm length away Have you eliminated the glare on the monitor Is the monitor tilted so that it is easy to read Do you change postures regularly Do you take breaks at least once an hour CUCO C m GCCODO C Getting Started 37 Selecting a place to work Precautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer 7 Avoid prolonged physical contact with the underside or surface of the computer WARNING Never allow any liquids to spill into any part of your computer and never expose the computer to rain water seawater or moisture Exposure to liquid or moisture can cause electric shock or fire resulting in damage or serious injury If any of these eventualities should accidentally occur immediately 1 Turn off the comput
140. ow appears When the process is complete your system will reboot your Windows operating system Getting Started 67 Recovering the Internal Storage Drive NOTE Selecting the Fully clean the drive option may take several hours Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer NOTE You must have an Internet connection to reinstall applications To reinstall drivers and applications 1 From the Start screen begin typing TOSHIBA Application Installer and click or touch your selection If you are in the Desktop move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search Bg charm and in the Search field type TOSHIBA Application Installer In the list that appears click or touch your selection Search Search field Sample Image Installing drivers and applications 2 Click or touch Next Click or touch the item you want to install Click or touch Install a A O Follow the on screen prompts to complete the installation process see TOSHIBA Application Installer on page 134 68 Getting Started Using the TOSHIBA Dual Pointing Device Using the TOSHIBA Dual Pointing Device JL JL JL F G H J K l O ICE Vv N M J t J se AccuPoint II
141. ow to access the utility see eco Utility on page 120 For more information on the eco power plan see the Help file in the eco Utility window Mobile Computing 9 Changing the main battery co Changing the main battery When your main battery has run out of power you have two options plug in the AC adaptor or install a charged battery AWARNING Never short circuit the battery pack by either accidentally Ma or intentionally bringing the battery terminals in contact with another conductive object This could cause serious injury or fire and could also damage the battery pack and computer Never expose a battery pack to abnormal shock vibration or pressure The battery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or put it into Hibernation mode before changing the battery Removing the battery from the computer To remove the battery 1 2 Save your work Turn off the computer see To Shut down your computer on page 45 Unplug and remove any cables connected to the computer including the AC adaptor Close the display panel and turn the computer upside down 1 00 Mobile Computing Changing the main battery 5 Slide the battery
142. ower supply mode drop down list in the utility Utilities 1 31 Sleep Utilities TOSHIBA X PAR Set advanced features when the computer is in sleep mode hibernate z mode and shutdown state Sleep and Charge Enable the opton to use USB power supply via USD port when the computer is in sleep mode hibernate mode or shutdown state bles Cm Set Power supply mode of USB port Auto Mode Function under Battery Mode Enable this option to use Sleep and Charge or the Music Function when the computer 18 running off battery inabies a OK Cancel Apply 7 Sample Image Sleep and Charge screen NOTE With certain external devices the USB Sleep and Charge function may not work no matter which charging mode you select In those cases disable USB Sleep and Charge in the utility and turn the computer on to charge the device or use a different charging device 1 3 2 Utilities Function Key Function Key NOTE The Function option is disabled by default TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn Some functions show the toast notification at the edge of the screen These settings turn notifications ON OFF 1 To access Function Key from the Start screen begin typing Function Key 2 Click or touch Function Key The Function Key screen appears TOSHIBA X m E LEE EEO E EAEE Tl show ne edge of the screen These settings
143. pad on page 173 Connecting an external device NOTE Depending on your system some models may include USB 3 0 port s To distinguish these ports please look for the blue inset within the USB 3 0 port if available You can easily attach an external device your computer To do this 1 Read the directions that came with the device to see if you first need to install new software Getting Started T 3 Using external display devices 2 Connect the device s video or USB cable to the port on the computer and to the device 3 Connect the device s power cable to a live electrical outlet if applicable 4 Turn on the external device if applicable Your computer may automatically detect the external device Using external display devices Your computer comes with a built in display however you can also connect the following types of external display devices to the video ports described below NOTE To locate your HDMI port and RGB monitor port please refer to your Quick Start document An HDMITM compatible television or external display device via the HDMI Out port An external monitor or projector via the RGB monitor port 00000 00000 9000 RGB monitor port HDMI Out port Available on certain models Sample Illustration Video ports on left side of computer Selecting video cables To connect a device to the HDMI Out port you must purchase an HDMI
144. pointing device AccuPoint II AccuPoint II secondary primary button 1 button amp Touch pad Touch pad primary 7 lt Touch pad secondary button button Er Sample Illustration TOSHIBA Dual Pointing Device buttons AccuPoint II pointing device Moves the cursor and selects items on the screen To move the cursor gently push the pointing device in the direction you want the cursor to move Pushing harder on the pointing device moves the cursor faster AccuPoint Il Primary button Performs the same function as the left button on a mouse When a step instructs you to click or choose an item move the cursor to the item then press and release the primary button To double click press the primary button twice in rapid succession AccuPoint Il Secondary button Performs the same function as the right button on a mouse For more information see Disabling or enabling the touch pad on page 173 NOTE The touch pad ON OFF button applies only to the touch pad and not to the AccuPoint II pointing device Getting Started 6 Using the touch pad co Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications and only on certain models You can use the touch pad the small touch sensitive area in front of the keyboard and the adjacent control
145. ptional devices Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery Enable Sleep or Hibernation which saves power when you turn off the computer and turn it back on again Use the Windows power saving option plans Mobile Computing O7 Monitoring battery power These power saving options control the way in which the computer is configured By using them you can increase the length of time you can use the computer before you need to recharge the battery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this 1 While on the desktop click or touch the Battery ff icon in the notification area 2 Click or touch More power options The Windows Power Options window appears Screen brightrens Sample Image Windows Power Options window 3 Select an appropriate plan for your work environment or create your own custom plan 4 Click or touch Create a power plan in the left pane to
146. ptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the Power button If the button is glowing the computer is on If the button is not lit try turning the computer off and then on again If you are using an AC adaptor verify that the computer is receiving power from the external power source by checking the AC power light located on the left side of the computer If the indicator is glowing the computer is connected to a live external power source If Something Goes Wrong 1 41 Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE Windows Error Recovery Windows did not shut down successfully message To continue select Start Windows normally This can happen if the computer was put into Sleep mode and the battery has discharged If you performed a shutdown before this message was displayed a program or driver may have prevented Windows from shutting down Data stored in the computer s memory has been lost Data stored in the computer s internal storage drive may not be affected Always save your data even when you are using Sleep mode If your battery fully discharges information that has not been saved will be lost Your computer can be configured to warn you when the battery is running low see What to do when the main battery runs low on page 95 If you are running on battery power it is r
147. r a Notifications Power Keyboard Sample Image Sleep 4 Highlight Sleep and then click or touch the Sleep option Sleep mode saves the current state of the computer to memory so that when you restart the computer you can continue working from where you left off Adding optional external devices NOTE Before adding external devices Toshiba recommends setting up your software See Setting up your software on page 44 After starting your computer for the first time you may want to Add more memory see Adding memory optional on page 47 Connect external devices see Connecting an external device on page 72 Connect an external monitor see Using external display devices on page 73 Install an ExpressCard see Using an ExpressCard on page 114 Adding memory optional HINT To purchase additional memory modules see the accessories information packaged with your system or visit accessories toshiba com 48 Getting Started Adding memory optional Your computer comes with enough memory to run most of today s popular applications You may want to increase the computer s memory if you use complex software or process large amounts of data NOTE Before adding external devices or memory Toshiba recommends setting up your software See Setting up your software on page 44 Depending on the model your computer may have two o
148. r four memory module slots If there are four slots two of them are located under the keyboard and should only be accessed by a Toshiba authorized service provider Accessible memory slots are located on the underside of the computer To access them follow the steps in Installing a memory module on page 48 or Removing a memory module on page 54 NOTE For the detailed specifications for your computer visit support toshiba com Installing a memory module Memory cover Screw Memory modules can be installed in the memory module slots on the underside of the computer You will need a small Phillips screwdriver for this procedure J Memory cover screw Sample Illustration Memory module cover Getting Started Adding memory optional O A CAUTION If the computer has been running recently the memory module s may be hot The surrounding area may also be hot Allow the module s to cool to room temperature before replacing it Avoid touching the cover the module s and the surrounding area before they have cooled Failure to follow these directions could result in minor bodily injury To avoid damaging the computer s screws use a small Phillips screwdriver that is in good condition CAUTION Installing a memory module with the computer s power on may damage the computer the module or both The computer has two memory slots Slot
149. r touch System Restore 5 Click or touch Next 6 Click or touch the Restore point you want to use then click or touch Next The time stamp and description of each Restore point is displayed NOTE At this point you can click or touch Scan for affected programs to determine what the impact of using the chosen Restore Point will be 7 Verify that the Restore point you chose is the correct one If it is not click or touch Back to return to the previous step 8 Close all programs and save all open files 9 Click or touch Finish and then Yes to begin the system restore Your Windows operating system configuration will now be restored to the state it was in when the chosen restore point was created and then the computer will be automatically restarted Backing up your data or your entire computer with the Windows operating system The most valuable component of your computer system is the data you create and store on its internal storage drive Since problems with either hardware or software can make the data inaccessible or even destroy it the next most valuable component of your computer system may be a recent backup of your data If Something Goes Wrong 1 6 5 Develop good computing habits Fortunately the Windows operating system offers a convenient way to back up your computer or just your important files to external media An external hard drive is recommended in case the internal storage drive fai
150. ration process 3 From the Desktop Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search fg charm and in the Search field type Registration In the list that appears click or touch Registration and complete the registration process Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Warranty NOTE To register online an Internet connection is required Getting Started 5 To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charms appear click or touch the Settings charm CAUTION Pressing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indicator panel s storage drive light and the drive in use light are off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk disc and or drive 3 In the lower right of the screen click or touch the Power icon iai Shut down option Shut down enad Restart Power a 6 Notifications Power Keyboard Sample Image Shut down NOTE To perform a Hybrid shut down instead of performing a Shut down click or touch the Sh
151. reen navigation 81 Mouse properties 82 Starting AN app 82 Starting an app from the Start screen 82 Saving your WOFK annee states 83 Backing up your work 83 Using the optical disc drive 84 Optical disc drive components s sss0s00000 85 Inserting an optical disc 85 Playing optical media 86 Recording optical media 86 Removing a disc with the computer on 87 Removing a disc with the computer off 87 Toshiba s online resources 88 Chapter 3 Mobile Computing 89 Toshiba s energy saver design 89 Running the computer on battery power 89 Battery Notice osuisi a 90 Power management 91 Charging batteries unes 91 Charging the main battery 91 Charging the RTC battery 92 Monitoring battery power 93 Determining remaining battery power 94 Contents 2 3 What to do when the main battery runs low ceeceeeeeeeeeeeeeeeeeeeeeeeeees 95 Setting battery notifications 95 Conserving battery power cccccceeeeeeeeeeeees 96 Power Plans 97 Using the eco power plan 98 Changing the main battery 99 Removing the battery from the computer 99 Inserting a charged battery 100 Taking care of your bat
152. release lock to the unlocked position Sample Illustration Unlocking the battery release lock 6 Slide and hold the battery release latch to release the battery 7 Pull the discharged battery out of the computer Sample Illustration Rem WARNING lf the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Inserting a charged battery To insert a battery 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection Mobile Computing 1 0 1 Taking care of your battery 2 Insert the charged battery into the slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity CAUTION f the battery does not slide into the slot easily move the battery release lock to the unlocked position and try again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking the battery release lock 4 Turn the computer right side up 5 Reconnect any cables that were remove
153. ressCard NOTE To locate your ExpressCara slot please refer to your Quick Start document Before you insert an ExpressCard refer to the documentation that comes with the card to see if you need to do anything before you insert it To insert an ExpressCard 1 Locate the ExpressCard slot on the side of the computer NOTE You may first need to remove the card slot protector before you can insert a card 2 Insert the ExpressCard Sample Illustration Inserting an ExpressCard 3 When the card is almost all the way into the slot push firmly but gently to ensure a firm connection with the computer Do not force the card into position Removing an ExpressCard 1 If you are not currently on the Desktop choose the Desktop tile on the Start screen otherwise skip to step 2 2 Prepare the card for removal by clicking on or touching the Show hidden icons button a if necessary in the Exploring Your Computer s Features 1 1 5 Using the Memory card reader notification area and then selecting the Safely Remove Fo Hardware and Eject Media icon 3 Highlight and then click or touch the item you would like to eject If the system is unable to prepare the card for safe removal a message will tell you to try again later If the card can be removed now the system displays Safe to Remove Hardware 4 Gently press the card inward to release it The ExpressCard ejects s
154. rge enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight 31 32 Getting Started Selecting a place to work Ww Ww Ww K Ww Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters Extreme heat cold or humidity Liquids and corrosive chemicals Keeping yourself comfortable This section provides information for setting up your work environment and tips for working comfortably throughout the day Computer user comfort recommendations Good Working Posture K 2 Z Ww Ww Adjust your chair height your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat If your feet cannot reach the floor use a foot rest Avoid pressure points behind the knee or under the thigh The space under your desk should be free of clutter so that your legs and feet are not restricted and you can get close enough to your notebook and other items that you use frequently Adjust
155. rive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Error checking NOTE This feature is not available for optical disc drives Run Error checking which analyzes the directories and files on the storage drive and repairs any damage it finds To run Error checking 1 From the Start screen type computer 2 Click or touch This PC from the list that appears 3 Right click or touch the drive you wish to check Sample Image Clicking on or touching the drive 4 Inthe pop up menu click or touch Properties The drive s Properties box appears If Something Goes Wrong 1 53 Optical disc drive problems 5 Click or touch the Tools tab 6 Click or touch the Check button The Error Checking box appears The system will alert you if you need to scan the drive 7 Even if you do not need to scan the drive for errors you can scan by clicking or touching Scan drive Error checking tests and repairs the storage drive Your hard disk seems very slow If you have been using your computer for a long time your files may have become fragmented Run Disk Defragmenter To do this 1 Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search fg charm then type Defragment in the Search field Click or t
156. rly into the slot K Ww gt Ww Make sure all cables are securely connected Occasionally a defective ExpressCard slips through quality control If another computer with a ExpressCard slot is available try the card in that machine If the card malfunctions again it may be defective Ww 156 If Something Goes Wrong ExpressCard problems Resolving ExpressCard problems Here are some common problems and their solutions The slot appears to be dead ExpressCards that used to work no longer work Check the ExpressCard status 1 From the Start screen type Device The search feature appears Click or touch Settings and then Device Manager Double click the appropriate ExpressCard which will be listed under one of the categories shown for example Disk drives Network adapters Other etc The operating system displays your ExpressCard s Properties dialog box which contains information about your ExpressCard configuration and status The computer stops working hangs when you insert an ExpressCard 1 If the ExpressCard causes the system to hang hold down the ON OFF button until the computer shuts down approximately 10 seconds Restart the computer and press the F8 key immediately after pressing the ON OFF button From the menu select Safe Mode From the Start screen type Device after the computer starts Click or touch Settings and then Device Manager Look for
157. ross public grounds over Belgique less than 300m no special registration with IBPT BIPT is required Registration to IBPT BIPT is required for private usage outside buildings across public grounds over more than 300m For registration and license please contact IBPT BIPT Voor priv gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT IBPT nodig voor gebruik over afstand groter dan 300m is wel registratie bij BIPT IBPT nodig Voor registratie of licentie kunt u contact opnemen met BIPT Dans le cas d une utilisation priv e l ext rieur d un b timent au dessus d un espace public aucun enregistrement n est n cessaire pour une distance de moins de 300m Pour une distance sup rieure 300m un enregistrement aupr s de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Handler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France Please contact A R T http www art telecom fr for applicable procedures to follow Bande de fr quence restreinte seuls les canaux 1 7 2400 et 2454 MHz respectivement doivent tre utilis s endroits ext ri
158. rsonalize and then Display Use the menu on the right hand side of the page to Adjust resolution Ww Adjust brightness Ww Calibrate color C CA Change display settings Project to a second screen Adjust ClearType text 4 Click or touch OK The display mode is set to Simultaneous and the external display device does not work Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher Devices that do not support this resolution will only work in Internal External mode and not simultaneous mode Small bright dots appear on your TFT display when you turn on your computer Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic 1 5 2 If Something Goes Wrong Disk or storage drive problems characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Disk or storage drive problems Problems with the storage d
159. s Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Enabling Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function To enable this function select Enable To disable this function toggle the Enable button to the Disabled position You can also control whether charging takes place when the computer is running on battery power To do so select or de select the Enable under Battery Mode check box in the utility If you enable charging when the computer is running on battery power you can specify that charging stops when battery power drops below a certain level Use the slider at the bottom of the utility window beneath the Disable features when the battery level reaches 10 heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply mode settings Your computer may provide two different charging modes to support various types of USB devices If your computer provides more than one charging mode the charging mode you should select depends on the USB device you want to charge For example Auto Mode which is the default mode will charge a wide variety of digital audio players If your device does not charge in Auto Mode try using Alternate Mode To select a different charging mode use the P
160. s a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M memory Typically refers to the computer s main memory where programs are run and data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See also RAM ROM microprocessor See Central Processing Unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa motherboard The computer s main circuit board that contains the processor memory and other primary components MS DOS prompt See system prompt multi function drive A DVD drive that can read and write to CD and DVD media multimedia A combination of two or more media such as sound animation and video in a computer program or presentation Musical Instrument Digital Interface See MIDI N network A collection of computers and associated devices that are connected by communications facilities A netw
161. s on or off 92 Mobile Computing Charging batteries S TECHNICAL NOTE The recharging of the battery may not occur when your computer is using all of the power amp provided by the AC adaptor to run applications features and devices Your computer s Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge The battery may not start charging immediately under the following conditions K 2 The battery is extremely hot or cold To ensure that the battery charges to its full capacity wait until it reaches room temperature 50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius Ww The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you periodically operate your computer on battery power until the battery discharges completely CAUTION Please make a complete back up of your data to external media before discharging the battery For more information see Backing up your work on page 83 Charging the RTC battery Your computer has an internal real time clock RTC battery The RTC battery powers the System Time Clock and BIOS memory used to store your computer s configuration settings When fully charged it maintains this information for up to a
162. s problems 11 Carefully remove the new memory module from its antistatic packaging without touching its connector 12 Locate an empty memory module slot on the underside of the computer NOTE If no memory slot is available you must remove a module by performing steps 2 3 of Removing a memory module on page 54 NOTE If your system has the memory modules stacked on top of one another you must remove the top module first before removing installing the bottom module NOTE For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A 5 D Getting Started Adding memory optional 13 Pick up the memory module by its sides avoiding any contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket connector latch Sample Illustration Aligning the memory module with the socket 14 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the computer Sample Illustration Inserting the memory module into the socket 15 Once the module s connector is fully inserted into the socket press downward on the top edge of the module to seat the module into the latches at the sides of the socket These latches should snap into place securely with the corresponding cu
163. s to start applications find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system g Finding your way around the desktop Your computer s desktop includes several standard features icons taskbar notification area notifications and background pattern Notifications Icons TOSHIBA Leading Innovation gt gt gt Taskbar Notification area Sample Image Windows Desktop screen 1 08 Exploring Your Computer s Features Exploring the desktop Icons An icon represents a folder file or program that can be quickly activated by double clicking or touching the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able m s to retrieve these files until you empty the Recycle Bin S TECHNICAL NOTE If you delete a large number of files or very large files from the internal storage drive amp there may be insufficient space available in the Recycle Bin to hold these files In this case Windows will prompt you to
164. screen move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Settings J charm and then click or touch Change PC Settings Then choose a category you wish to change Refer to your operating system documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 97 There are additional custom settings you can choose See Utilities on page 119 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your battery on page 101 NOTE Please handle your computer carefully to avoid scratching or damaging the surface Cleaning the computer CAUTION Keep liquids including cleaning fluid out of the computer s keyboard speaker and other openings Never spray cleaner directly onto the computer and or display Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Getting Started 1 Caring for your computer Moving the computer Before moving your computer even across the room make sure all drive activity has ended the internal storage drive indicator light stops glowing and all external perip
165. sical components of a computer system Compare software HDMI High Definition Multimedia Interface An interface used to transmit high quality audio and video signal via a single cable in digital format providing better picture quality than analog signal HDMI CEC HDMI Consumer Electronics Control One A V component can control another while using this function if connected with HDMI cables See also HDMI Hibernation A feature of many Toshiba computers that saves to the internal storage drive the current state of your work including all open files and programs when you turn the computer off When you turn on the computer again your work is returned to the same state it was when the computer was turned off See also Sleep Suspend hot swapping The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change Glossary 1 8 5 icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web and other services See also World Wide Web keyboard shortcut A ke
166. side the computer and damage it Inserting an optical disc To insert an optical disc into the drive 1 Make sure the computer is turned on 2 Make sure the drive s in use indicator light is off 3 Press the drive s eject button 86 Learning the Basics Using the optical disc drive 4 Hold the disc by its edges and check that it is free of dust If the disc is dusty clean it 5 Place the disc carefully in the disc tray label side up and gently press the disc onto the center spindle until it clicks into place CAUTION Handle DVDs and CDs carefully making contact only with the center hole and edge Do not touch the surface of the disc Do not stack discs If you incorrectly handle the discs you could lose data 6 Push the disc tray in by pressing gently on the center of the tray until it clicks into place CAUTION If you insert the disc incorrectly it may jam the drive If this happens contact Toshiba support for assistance Playing optical media If you insert an optical disc into the optical disc drive and the Auto Run feature does not automatically start your disc try launching the optical disc manually To do this follow these steps 1 Press the gg E keys 2 Double click the optical disc drive icon The drive will run the optical disc If your disc does not run using this method try using an application that is associated with the media on the disc For example if it is a music
167. sk space and improve performance Scan all new files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both NOTE The Windows operating system records information such as your desktop setup during its shutdown procedure If you do not let the Windows operating system shut down normally details such as new icon positions may be lost Using the keyboard Your computer s keyboard contains character keys control keys function keys and special Windows keys e FIFJFIF MO GO 0 EEE a x amp li 2 3 4 3 6 7 8 9 o lt seace toe 4 Le LE A j s JAWA AAO Ae as a s D BIE JEJEJ fre allslle suet z X v B n M 7 7 3 surr 1 2 3 f ENTER m gg far ur cm its o e J v gt EL Sample Illustration Keyboard 80 Learning the Basics Using the keyboard
168. sure it is online and then turn the computer back on Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file prints correctly the problem may be in your original file If you cannot resolve the problem contact the printer s manufacturer The printer will not print what you see on the screen Many programs display information on the screen differently from the way they print it See if your program has a print preview mode This mode lets you see your work exactly as it will print Contact the software manufacturer for more information If Something Goes Wrong 1 59 Wireless networking problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems specifically wireless Wi Fi networking The terms and concepts used assume a basic understanding of networks and may be for more advanced users If you need assistance or if you are not familiar with the terminology please see Windows Help and Support or contact your computer technician If your computer is equipped with an internal Wi Fi adapter verify that Airplane mode is OFF the wireless indicator light will be lit Verify that your computer can detect access points or routers If it can detect a Wi Fi access point or router then it may be a configuration issue K7 Ww Verify that signal strength is
169. sure limits Nevertheless the B uetooth module shall be used in such a manner that the potential for human contact during normal operation is minimized J Wireless Interoperability Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision A B G as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance CAUTION Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information CAUTION Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range FCC requ
170. t power consumption 3 W Option Close Sample Image eco Utility window 3 To activate the eco power plan select eco Mode on the left side 4 Click or touch the eco Mode button 5 Click or touch Close For more information on the eco power plan and utility click or touch the Help button at the bottom of the window Utilities 1 21 Password Utility Password Utility Setting a password lets you walk away from your computer while providing additional protection for your files When you set a password you must enter the password before you can work on your computer again TOSHIBA supports different types of passwords on your computer A supervisor password Prohibits unauthorized users from accessing certain functions such as System Settings This is useful if more than one person uses the computer A user password Prevents unauthorized users from starting the computer When setting up passwords keep the following in mind The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set The user password can be set up under the supervisor password Using a supervisor password A supervisor password prevents other users from changing hardware configuration options Setting a supervisor password CAUTION lf you choose to set a supervisor or user password TOSHIBA strongly recommends that yo
171. t working lf Windows fails to start properly twice the Windows Boot menu will launch To enter the Advanced Startup options manually 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charms appear click or touch the Settings J charm Click or touch Change PC Settings Click or touch Update and recovery Click or touch the Recovery ao a fk WwW Click or touch Restart Now under Advanced Startup The computer restarts 7 Click or touch Troubleshoot from the menu You now have several options Refresh your computer Your files and personalization settings will not change Your computer settings will be changed back to their defaults Your Apps from the Windows Store are retained K Ww Apps you installed from discs or Web sites are removed A list of removed apps is saved to your desktop For more information see Refresh your PC with user s data on page 62 Reset your computer All of your personal files and apps are removed lt Your computer settings are changed back to their defaults For more information see Reset your PC on page 64 1 If Something Goes Wrong The Windows operating system is not working Advanced options Choosing this option presents you with another set of options System Restore System Restore allows you to use a Restore point to
172. tery 101 Safety precautions 102 Maintaining your battery cccccccccceeeeees 102 Disposing of used batteries ee 102 Traveling DO 0 104 Chapter 4 Exploring Your Computer s Features 105 Exploring the Start screen 105 Gharms sssssansinee inner 106 TES seen ia 107 Exploring the desktop 107 Finding your way around the desktop 107 Windows RS IOIB dr eue 109 Setting up for communications 110 Connecting your computer to a network 111 Exploring audio features 111 Recording SOUS au nn dat 111 Using external speakers or headphones 112 Using the Web Camera 113 Using the Smart Card Reader 113 Using an ExpressCard 114 Inserting an ExpressCard ss nsesnseeeeeni 114 Removing an ExpressCard 114 Using the Memory card reader 115 Inserting memory media 116 Removing memory media 116 Using the expansion port 117 Chapter 5 Ces ns 119 Sco Utility a au 120 24 Contents Password Utility 121 Using a supervisor password 121 Using a user password 123 Deleting a user password 125 System SOMOS en nniucient 126 Sleep U
173. than the specific test settings Recharge time varies depending on usage Battery may not charge while the computer is consuming full power After a period of time the battery will lose its ability to perform at maximum capacity and will need to be replaced This is normal for all batteries To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium lon battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Please see Maintaining your battery on page 102 for procedures If the computer is continuously operated on AC power either through an AC adaptor or a port replicator if applicable to your system for an extended period more than a month the battery may fail to retain a charge This may shorten the life of the battery and may cause the battery meter to be inaccurate NOTE For best performance when playing streaming media especially streaming video either power the computer from its AC adaptor or set up a power plan that keeps the computer running at full performance even when powered from its battery For more information about Windows power plans see Power Plans on page 97 The computer also has an internal real time clock RTC battery Mobile Computing 91 Charging batteries
174. tilities 2 0 ceeceecceeeceeceeeeeeeceeeeeeeeeeeeees 128 USB Sleep and Charge 128 Enabling Disabling USB Sleep and Charge 130 Power supply mode settings 130 Eunction Kevin iii 132 Recovery Media Creator 133 Service STATON wesececebeiiedidectstecdedvidel chawcchsvasdeciatens 133 TOSHIBA Application Installer 134 Fingerprint Authentication Utility 135 Fingerprint utility limitations 135 Using the Fingerprint Authentication Utility 135 Fingerprint Mele 01a caren preteen rtreertre er myert ttre 136 Care and maintenance of your fingerprint reader 136 Fingerprint reader limitations 138 Chapter 6 If Something Goes Wrong 139 Problems that are easy to fix 139 Problems when you turn on the computer 140 The Windows operating system S NOt WONG asus dunes 142 Using Startup options to fix problems 142 Internet problems 145 The Windows operating system Can help YOU sin aient 146 Fixing a problem with Device Manager 146 Checking device properties 146 Memory problems 147 Power and the batteries 148 Keyboard problems 150 Display problems cccccceeeeeeeeeeeeeeeeeeeeeeeees 15
175. ting up for communications To connect to the Internet or to communicate across telephone lines with another computer you need KZ Ww Z Ww A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet A way to connect to the ISP for example Wi Fi LAN broadband connection etc Connect to the Internet NOTE Wireless connectivity and some features may require you to purchase additional software external hardware or services Availability of public wireless LAN access points may be limited Follow the steps below to set up your Wireless connection 1 OOA Ww Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Settings E charm Click or touch the Wi Fi Ri icon The Networks screen appears Select your network Click or touch Connect Enter the network security key if applicable Click or touch Next Your computer should then be connected NOTE To enable or disable wireless communication use the Fn F8 key For more information see TOSHIBA Function Keys on page 170 NOTE When Airplane mode is OFF the wireless indicator light p will be lit For help with common Wi Fi networking problems see Wireless networking problems on page 159 Exploring Your Computer s Features 1 1 1 Exploring audio feat
176. tings screen General tab options The System Settings screen may have the following tabs K 2 General Allows you to view the current BIOS version or change certain settings back to their default values Sleep Utilities Allows you to enable or disable Sleep and Charge Sleep and Charge Allows you to charge USB compatible external devices e Ww Display Allows you to change various default settings for the built in display NOTE When the computer restarts it remembers the last configuration If data does not appear on the display you are using after starting in Sleep mode press the gg P keys to toggle the display For more information see Directing the display output when you turn on the computer on page 74 gt Ww K Ww ko gt K K7 gt Ww Ww Ww gt Ww Utilities 1 a7 System Settings Boot Options Allows you to change the sequence in which your computer searches the drives for the operating system Le Le Le Boot Priority Allows you to configure boot priority settings Panel open Power on Allows you to turn on the computer when opening the display panel while the computer is turned off Power On By AC Allows you to turn on the computer by plugging in the AC adaptor Keyboard Allows you to access the wake on keyboard function or to configure the function keys USB Allows you to enable or disable USB Legacy E
177. touts in the side of the module If the latches and cutouts do not line up correctly repeat steps 14 15 Getting Started 5 3 Adding memory optional Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Front of computer Slot A Sample Illustration Inserting the memory module into the slot NOTE For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A 16 Replace the memory module slot cover and secure it using the screw s 17 Re insert the battery For more information on inserting the battery see Inserting a charged battery on page 100 18 Turn the computer right side up Make sure to remove the soft cloth from the work surface before restarting the computer 5 4 Getting Started Removing a memory module WARNING Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never
178. u save your password in a location where you can later access it should you not remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer 1 D 2 Utilities Password Utility To set a supervisor password 1 To access Supervisor Password from the Start screen begin typing Password Utility 2 Click or touch Password Utility X Register the Supervisor Password and Set User Policy Supervisor Password et Change Password Utility arcel Apply Sample Image Supervisor Password tab 3 Click or touch Supervisor Password 4 Click or touch Set 5 Enter your password and then enter it again to verify 6 Click or touch Set NOTE Under User Policy this option may or may not ask for password verification 7 Click or touch OK to save your password as a text file NOTE Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previously stored passwords 8 Click or touch Save 9 Click or touch OK Utilities 1 23 Password Utility Deleting a supervisor password To delete a supervisor password 1 To access Supervisor Password from the Start screen begin typing Password Utility 2 Click or touch Password Uti
179. ur problem K Ww Disable driver signature enforcement Allows drivers containing improper signatures to be installed gt Ww Disable early launch anti malware protection Allows drivers to initialize without being measured by the Anti malware driver Ww Disable automatic restart on system failure Prevents Windows from automatically restarting if an error causes it to fail Choose this option only if Windows is stuck in a loop where it fails attempts to restart and fails again repeatedly Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity of the sites you are trying to access If accessing a particular site is very slow try later My browser cannot find the URL address typed in Make sure you separated the domain names of the address with the forward slash Check the spelling of each name and the syntax of the address carefully A single incorrect letter or missed character will make it impossible for your browser to locate the site My browser cannot find a site bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later 1 46 If Something Goes Wrong Fixing a proble
180. ures Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality Accessing a network For specific information about connecting to the network consult your network administrator Many hotels airports and offices offer Wi Fi access Exploring audio features You can use your computer to record sounds using the computer s internal microphones available on certain models or an optional external microphone You can listen to sound files or audio CDs using the built in speakers headphones or external speakers Recording sounds You may record sounds using the computer s internal microphones available on certain models or by connecting an optional external microphone Using a microphone 1 If you want to use an external microphone connect it to the computer 2 From the Start screen begin typing Sound Recorder and click or touch your selection If you are in the Desktop move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search F charm and in the Search field type Sound Recorder Start Recording Start Recording Stop Recording button Sample Image Sound Recorder screen 3 Click or touch the Start Recording button 4 Speak normally into the microphone 112 Exploring Your Computer s Features Exploring audio features Using 5 Wh
181. ut down option but do NOT hold the Shift key 4 Highlight Shut down while holding the Shift key and then click or touch the Shut down option The computer closes all open applications shuts down the operating system and then turns off 46 Getting Started To Restart your computer To Restart your computer 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charms appear click or touch the Settings RJ charm 3 In the lower right of the screen click or touch the Power 0 icon Sleep Shut down Restart option mora Restart Power E Notifications Power Keyboard Sample Image Restart 4 Highlight Restart and then click or touch the Restart option The computer closes all open applications and restarts the operating system To place your computer in Sleep mode 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charms appear click or touch the Settings J charm CAUTION f you power down using the Sleep command and the battery discharges fully your unsaved information will be lost Be sure to save your work first Getting Started 4T Adding optional external devices 3 In the lower right of the screen click or touch the Power icon LE Sleep option Shut down LUCE Restart Powe
182. uter is turned off Do one of the following lt If your recovery files are on DVDs insert the first recovery DVD into the optical disc drive If your recovery files are on a USB flash drive connect the USB flash drive to your computer Turn on your computer while pressing the F12 key on your keyboard The Boot menu displays Using the arrow keys select the DVD option or the USB Flash option depending on which type of media you are using and then press the ENTER key A warning screen appears stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten Click or touch Yes to continue Follow the on screen instructions to complete the recovery process When the process is complete a message displays indicating that the drive has been recovered Click or touch Finish to restart the computer 6 2 Getting Started Recovering the Internal Storage Drive Refresh your PC with user s data CAUTION Using Refresh your PC recovers your Windows installation to an earlier state while attempting to keep your data and apps you installed from the Windows Store Your PC settings and any Desktop Applications installed from media or websites will be deleted Toshiba does not guarantee that your data will not be deleted during the Refresh process Please make a back up of your data to external media before executing this process For more information see Ba
183. uter is turned off It is recommended that you connect the AC adaptor to the computer when enabling the USB Sleep and Charge function Using the USB Sleep and Charge function to charge external devices will take longer than charging the devices with their own chargers lt Ifan external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge function External devices connected to the USB bus power DC 5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there is a current overflow of the external device connected to the compatible port USB bus power DC 5V supply may be stopped for safety reasons When USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for compatible port In that case if there is a USB port that does not have the USB Sleep and Charge function compatible icon 4 attach the mouse or keyboard to it The USB Wakeup function will now work but the USB Sleep and Charge function will be disabled 1 30 Utilities Sleep Utilities WARNING Metal paper clips or hair pins clips will generate heat if they come into contact with USB port
184. ve fails you can restore your system to a new internal storage drive from your recovery media It is strongly recommended that you create recovery media before using your system for the first time See Creating recovery media 5 8 Getting Started Recovering the Internal Storage Drive on page 58 and Restoring from recovery media on page 60 NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor KZ When you restore your system only the operating system files and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows or another backup program For more information see Backing up your work on page 83 Creating recovery media It is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor NOTE When you create recovery media only the operating system files and drivers originally shipped with the co
185. vestigate all sources Review the troubleshooting information in your operating system documentation 1 68 If Something Goes Wrong Other Toshiba Internet Web sites If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult the dealer from whom you purchased your computer and or program Your dealer is your best source for current information For the detailed specifications for your computer visit support toshiba com Ww Contacting Toshiba Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com Other Toshiba Internet Web sites toshiba com Worldwide Toshiba corporate site us toshiba com Marketing and product information in the USA accessories toshiba com Accessories information in the USA www toshiba ca Canada www toshiba Europe com Europe www toshiba co jp index htm Japan latin toshiba com Mexico and all of Latin America acclaim toshiba com Toshiba USA Self Service support web site laptopforums toshiba com Community discussion forums for Toshiba laptop users Toshiba s worldwide offices Australia Canada Toshiba Australia Pty Limited Toshiba
186. vice To check a device s properties 1 From the Start screen type Device Manager If Something Goes Wrong 1 47 Memory problems Click or touch Device Manager The Device Manager screen appears From the list of device s double click or touch the device type To view the device s installed double click or touch the device The operating system displays the device Properties dialog box which provides an array of tabs They may include K The General tab which provides basic information about the device The Resources tab which lists resources assigned to the device This tab does not appear if the device is not using resources CA The Driver tab which displays the drivers being used by the device This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem The tabs that appear in the dialog box vary from one device to another For more information about Device Manager refer to Windows online Help Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related It is worthwhile checking for these first 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Settings RJ charm 1 8 If Something Goes Wrong Power and
187. vider to get it cleaned From the Start screen type Computer Click or touch Computer from the list that appears The optical disc drive should appear in the list If Something Goes Wrong 1 61 Develop good computing habits 6 See Checking device properties on page 146 for instructions on using Device Manager to view the optical disc drive properties 7 Check the Toshiba Web site for new information on optical disc drives and their operation A blank screen appears while watching a DVD ROM movie or title Change the setting for when to turn off the display using the following steps 1 Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search Bg charm and then type Power in the Search field 2 From the search list click or touch Choose when to turn off display 3 To keep the display from turning off click or touch Never in both drop down lists 4 Click or touch Save changes The screen saver runs while you are watching a movie or title If the screen saver is enabled it runs on top of any movie or title you are watching To disable the screen saver 1 Right click the desktop and click Personalize in the menu 2 Click or touch Screen Saver in the lower right corner of the window 3 Select None from the Screen saver drop down list 4 Click or touch OK Develop good computing habits Save your work frequently
188. y Compare RAM Secure Digital SD A small portable non volatile memory card used to store and transfer data between digital products providing encryption capability for content security select To highlight or otherwise specify text data or graphics with the intent to perform some operation on it shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device that utilizes solid state memory as opposed to a hard disk see also hard disk Solid state drives hold a large amount of information and are used for storage of programs and data Start screen Displays the new Windows operating system look and feel Suspend A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again Swipe Swipe an open window to the left or right of the screen to display the next or previous window 1 90 Glossary system prompt The symbol in the MS DOS operating system generally a drive letter followed by a greater than sign indicating where users are to enter command s T TFT display See active matrix
189. y Will be lost In either of the above cases the Sleep configuration will not be saved 2 Pull the latches away from the memory module The memory module pops up slightly NOTE If your system has the memory modules stacked on top of one another you must remove the top module first before removing installing the bottom module 3 Gently lift the memory module to a 30 degree angle and slide it out of the slot Front of computer Slot B Slot A Sample Illustration Removing the memory module 4 Replace the memory module slot cover and secure it using the screw s 5 Re insert the battery For more information on inserting the battery see Inserting a charged battery on page 100 6 Turn the computer right side up Make sure to remove the soft cloth from the work surface before restarting the computer 56 Getting Started Removing a memory module WARNING Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following K Never cover your computer or AC adaptor with any object PC Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the underside of the computer
190. y or combination of keys that you use to perform a task instead of using a pointing device such as a mouse L1 level one cache Memory cache built into the processor to help improve processing speed See also cache CPU cache L2 cache L2 level two cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 cache LAN Local Area Network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network LED Light Emitting Diode A solid state lamp SSL that uses light emitting diodes LEDs as the source of light which offers long life and high efficiency output Multiple diodes are used together since the light created by individual light emitting diodes is small compared to incandescent and compact fluorescent lamps LCD Liquid Crystal Display A type of display that uses a liquid substance between two transparent electrode panels When an electric current passes through the electrodes the molecules in the liquid form a crystalline pattern that polarizes the light passing through it A filter over the electrodes permits only non polarized light to pass to the surface of the display creating light and dark pixels 1 86 Glossary load To move information from a storage device Such a
191. y pack Ww Ww 2 Store spare battery packs in a cool dry place out of direct sunlight Disposing of used batteries The life of a battery pack depends on usage When the battery pack needs replacing the main battery light flashes amber shortly after you have fully recharged the battery You must discard a battery if it becomes damaged Mobile Computing 1 0 3 Taking care of your battery Never attempt to dispose of a battery pack by burning or by throwing it into a fire and never allow exposure to a heating apparatus e g microwave oven Heat can cause a battery pack to explode and or release caustic liquid both which may possibly cause serious injury Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury A WARNING Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture possibly resulting in serious injury After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws
192. you will know in which order to insert the discs during recovery For information on using the Recovery media you have created with the preceding steps see Restoring from recovery media on page 60 Restoring from recovery media CAUTION The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 83 NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor If you have created recovery media for your system you can restore your system from such media if necessary For example if your original internal storage drive fails you can Getting Started 61 Recovering the Internal Storage Drive restore your system to a new internal storage drive from your recovery media For instructions on creating recovery media see Creating recovery media on page 58 NOTE When you restore your system only the operating system files and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows or another backup program For more information see Backing up your work on page 83 To recover your internal storage drive from recovery media 1 2 Make sure your comp
193. your software using the internal storage drive more Is the display power set to turn off automatically Was the battery fully charged to begin with All these conditions affect how long the charge lasts After a period of time the battery will lose its ability to perform at maximum capacity and will need to be replaced This is normal for all batteries For more information on maintaining battery power see Changing the main battery on page 99 1 50 If Something Goes Wrong Keyboard problems Keyboard problems NOTE To capture a print screen of the entire screen press the Fn PRTSC key To capture only the active window displayed press Fn ALT while simultaneously pressing the PRTSC key You have connected an external keyboard and the operating system displays one or more keyboard error messages You may need to update your keyboard driver Refer to the documentation that came with the keyboard or to the keyboard manufacturer s Web site The keyboard you connected may be defective or incompatible with the computer Try using a different make of keyboard Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen If you are using the built in screen make sure the display priority is not set for an external monitor To do this press Fn F5 If this does not correct the problem press

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