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1. Operating Temp 0 degrees Celsius to 60 degrees Celsius Dimensions Enclosure Poly Carbonate 75g Torpedo PSU Operating Temp Storage Temp Storage Temp 10 degrees Celsius to 70 degrees Celsius SERIAL INTERFACE SPECIFICATIONS SERIAL INTERFACE SPEGIFIGATIONS None Hardware RTS CTS Software Xon Xoff NETWORK INTERFACE SPECIFICATIONS Network Interface 10 100 Base T Power over Ethernet RJ 45 autodetect Network Protocols TCP IP UDP IP ARP SNMP v1 amp v2 HTTP BOOTP DHCP TFTP ICMP TELNET HARDWARE SPECIFICATIONS ARM9 8MB RAM 4MB Flash Processor Memory LED Indicators Ethernet amp Serial interface status Power Heartbeat EXTRAS APPENDIX Removable DIN rail mounting bracket Scenarios 1x RS 232 to 10 100 Base T MULTENET POCKETPAD Interface Pin outs Network Interface The 10 100 Base T interface is wired to a RJ 45 connector as follows Pin Signal Description 1 T Out Lamm Des 2 Ur Ou Lamm Des 2 RX m ReceiveDatat 45 POE Power Over Ethernet 6 RX in ReceiveData 7 8 POE TI Power Over Ethernet PocketPAD Network Interface Pin out RJ 45 Serial Interface The PocketPAD s RS 232 C serial interface is wired to a 9 pin male D shell connector as a DTE class device as follows Signal Description Data Carrier Detect Receive Data Transmit Data Data Terminal Ready Ground Data
2. System Information System Name PockefAD System Location Unknown System Contact techsuppaniesanpeople com Troubleshooting View Config System Log Change Revver to current setings ion Fil Passwords The administrator username is root with a default password being xxx It is recommended that you change this password if you expect unwanted connections to the PocketPAD DO NOT lose your password If you have lost a password check Recovering from a Lost Password in the Troubleshooting chapter System Information oystem Name Identify your PocketPAD with this label Handy if you have many devices on the local network oystem Location Seta Location name label for your device oystem Contact Enter a contact for this unit email name telephone number Troubleshooting View Configuration File The configuration file can be viewed and saved for later use in a TFTP file or future configuration using EtherPAD Explorers Set configuration feature oystem Log View system debug info If you suspect problems with the PocketPAD send a copy of this log information to Technical Support CONFIGURATION MULTENET POCKETPAD View Configuration File The configuration file can be seen through this option EtherPAD Explorer can retrieve this configuration file via the Get configuration command PocketPAD 1 configuration file example is shown below VERSION 1 Imngt passwor
3. PocketPAD MULT NET PocketPAD Low Cost Serial to Ethernet Devices User Manual PocketPAD RS 232 PocketPAD RS 232 422 485 PocketPAD Power over Ethernet English Version 2 2 March 2005 MULTENET POCKETPAD Document Scope This manual describes how to install configure and operate the PocketPAD Serial to Ethernet converters For updated product features refer to our website at www multenet com Revision History First Release includes PocketPAD FX 21 PocketPAD FX to new manual l New Idle Timeout feature added Includes Power over Ethernet product Data Illustrations Alterations The data and illustrations found in this document are not binding We reserve the right to modify our products in line with our policy of continuous product development The information in this document is subject to change without notice and should not be construed as a commitment by MULT NET MULT NET assumes no responsibility for any errors that may appear in this document If you have any suggestions for improvement or amendment or have found errors in this publication please notify us through your distributor or email techsupport multenet com Trademarks EtherPAD and PocketPAD are registered Trademarks of MULT NET Internet Explorer Windows 95 98 2000 NT XP are registered trademarks of Microsoft Corporation Ethernet is a trademark of XEROX Corporation Modbus is a trademark of Schneider Electric Inc Copyright 2005 MULT NET All
4. PC PC PocketPAD 9 pin DB F 25 pin DB F 9 pin DB M 2 Jm Js ja sm Crossed Serial cable APPENDIX MULTENET POCKETPAD Full Crossed Serial Cable In order to connect the PocketPAD s RS232 serial port to another DTE class device such as a computer a simple Crossed Serial Cable is often sufficient However some applications may require the use of hardware based flow control Handshaking allows for higher data rates In this case a seven wire cable should be connected as follows using either a 9 pin or a 25 pin connector for the computer s serial port PC PocketPAD 9 pin DB F e pin DB F 9 pin DB M LN 2o m be b s m pe je m e os NN o fao f Joe lee e fos fe om fe or p ms B s fe s as fs fos T Full Crossed Serial cable Null Modem Crossed Serial Cable When attempting to use a simple Crossed Serial Cable to connect a DTE class device such as a computer to the PocketPAD s RS232 serial port some devices will not transmit any data unless their DSR and CTS signals are asserted An easy way to fix this is to simply drive these signals using the device s own DTR signal In this the three wires should be connected as follows using either a 9 pin or 25 pin connector for the computer s serial port and the indicated loops should be added PC PC PocketPAD 9 See DB F 25 pin DB F 9 Se DB M Null Modem Crossed Serial cable APPENDIX MULTENET POCKETPAD Straight Serial Cable In order to connect the
5. IP Address Must be set if Connection Type is fixed UDP Socket connections from this IP Address are initiated or accepted Default is null accept any Remote IP Address connection Remote UDP Port Must be set 1 65535 if Connection Type is fixed TCP Socket connections to this Remote Port are initiated or accepted Default is 0 accept any Remote Port connection Save Reboot the PocketPAD once you have finished making changes Reset to Factory Defaults Click Save Reboot Select Reboot with factory default settings and click Go G Reboot with new settings C Reboot with old settings C Reboot with factory default settings Your PocketPAD will reboot with the original settings it was configured with when delivered from the factory CONFIGURATION MULTENET POCKETPAD Serial or Telnet Configuration Serial Connection Reguirements ANull Modem Crossed Serial cable to interconnect the PC and the PocketPAD Terminal application i e Hyperterminal to connect to the PC s COM Port oteps to log into Serial Configuration mode Connect the Serial cable to the PocketPAD s COM 1 and also to your PC Power Cycle the PocketPAD The unit will enter a login prompt cycle which times out in approximately 20 seconds if no login is successful this timeout can be set LEDs flashing together indicates that the PocketPAD is awaiting a login Login into the PocketPAD via a terminal session with the
6. by clicking Enter Configuration CONFIGURATION MULTENET POCKETPAD Fro ka PA iad apre la nin aG a fa pk Ru Fees Teh Fen sl eise Lan st el Ee in LE CU Eli Glide Ben Peete RE PocketPAD Wies Skier Should this page time out even though the EtherPAD Explorer Test connection was successful you may need to change your Web Browser s Proxy settings review previous section Also check the Troubleshooting Guide for more info There may be a duplicate IP Address causing a problem Web Configuration Back Home Save Reboot Home Page Info Support Networking Serial Application Home Page Menu Menu Header Back Home Save Reboot Info Support Back Go to previous page in the hierarchy It will reload the Home Page if you currently have that page loaded To quickly go to the previous loaded page click the Browser s Back button or simultaneously press Alt amp Left Arrow Home Go to the PocketPAD s Home Page Save Reboot Reboot the PocketPAD Reboot with new settings Reboot with old settings Reboot with factory default settings Info Display a brief overview of system settings Click this option to CONFIGURATION 25 MULTENET POCKETPAD quickly view the Firmware version Support Email link to Technical Support Save Reboot Back Home Save Reboot Info Support Pleas
7. o 3 LICENSEE S UNDERTAKINGS 9 4 LIMITED WARRANTIES 76 5 LIMITATION OF LIABILITY 76 6 COPYRIGHT PATENTS TRADE MARKS AND OTHER INTELLECTUAL PROPERTY RIGHTS T 7 TERMINATION 77 Limited Warranty 17 1 WHAT THIS LIMITED WARRANTY COVERS AND FOR HOW LONG 17 2 WARRANTY CONDITIONS T 3 WHAT THIS LIMITED WARRANTY DOES NOT COVER 78 4 HOW TO GET WARRANTY SERVICE 78 5 GENERAL PROVISIONS 78 6 DISCLAIMER OF ALL OTHER WARRANTIES 78 7 LIMITATION OF LIABILITIES 78 NOTES MULTENET POCKETPAD INTRODUCTION The PocketPAD is a low cost Serial to Ethernet device server This light weight device can be used as stand alone or mounted on a DIN rail The PocketPAD connects asynchronous serial devices to Ethernet networks The PocketPAD base range has RS 232 Serial interfaces with a single 10 100 Base T Ethernet interface The PocketPAD 1 has a single Serial interface The PocketPAD 2 has two Serial interfaces The PocketPAD 4 has four Serial interfaces The PocketPAD Power over Ethernet has a single Serial interface with PoE enabled 10 100 Base T Ethernet interface The PocketPAD RS 232 422 485 range has a single RS 232 RS 485 RS 422 Serial interface with a single 10 100 Base T Ethernet interface Internal dip switches are available to configure the type of serial line and its termination The PocketPAD 1 RS 232 422 485 has a single RS 232 RS 485 RS 422 Serial interface The PocketPAD 2 RS 232 422 485 has one RS 232 RS 485 RS 42
8. MULTENET POCKETPAD Identifying your PocketPAD The PocketPAD ranges differ in the type and number of interfaces available The labels on the faceplate should help identify which product you have RS 232 Serial to 10 100 Base T Ethernet PocketPAD Range PocketPAD 2 PocketPAD 4 PocketPAD Power over Ethernet RS 232 RS 485 RS 422 Serial to 10 100 Base T Ethernet PocketPAD Range PocketPAD 1 PocketPAD 2 PocketPAD 4 RS 232 485 422 RS 232 485 422 RS 232 485 422 GETTING STARTED MULTENET POCKETPAD 10 100 LED 10 100 Base T PocketPAD Ethernet speed NET indication 10 100 Base T ON 100 Mbps COM Ethernet Port OFF 10 Mbps Serial Port LED Power naw kt S Flashes LED ge during normal ON when 0 v7 operation device is gt oo If solidly lit powered NA oi Basen 1000 gom there is a up N problem sv 0c Power LNK ACT LED TX LED RX LED 200 mA Flashes when activity Lights when Lights when is seen on the network serial data is serial data is OFF if network is sent received disconnected Connecting the PocketPAD You can physically connect to the PocketPAD via two interfaces serial port amp Ethernet port COM 1 can be used to configure the unit on all the PocketPAD ranges Configuration occurs when the device boots up It is indicated by the flashing TX and RX LEDs defaul
9. Procedure for dip switch configuration of the unit Disconnect the power from the PocketPAD Open your PocketPAD Gently pop the front face off by pushing the side latches in Slide the board out Configure the dip switches according to the following tables describing RS232 RS422 or RS485 interfaces Take note that you may require termination if the PocketPAD is at either end of the RS485 network Slide board back and reinsert faceplate Ensure that the side latches have engaged Connect the power CAUTION It is advised that you take preventative measures to ensure that you do not discharge electrostatic signals which may damage the device GETTING STARTED MULTENET POCKETPAD RS485 Half Duplex Configuration DB9 Male Interface DIP1 DIP4 aa rrr 1 2 DIP3 DIP2 DIP5 RS485 Termination Enabled PN DESCRIPTION ON RS422 RS485 ON RS422 RS485 DIP3 4 ON Half Duplex RX TX DIPS 1 RS485 Half Duplex DIP Switch Settings PIN SIGNAL DESCRIPTION 5 GND JSIGNAGROND RS485 DB9 Serial Interface Pinout GETTING STARTED MULTENET POCKETPAD RS422 Full Duplex Configuration DB9 Male Interface DIP1 DIP4 T ECC CELL DIP3 DIP2 DIP5 LET OFF RS422 Termination Enabled PN X DESCRIPTION OFF RS232 OFF Full Duplex DIP5 1 CENE DIP5 2 ON enable RS422 RS485 operation RS422 Full Duplex DIP Swit
10. Ret R Return TCP Applications Options available N Add entry Add anew TCP application D Delete entry Remove an existing TCP application R Return Return to previous menu Configuration gt Applications Adding a TCP Application Press N to add a new TCP IP application The name you enter in can be any alphanumeric combination After pressing Enter you will be able to set the application details CONFIGURATION MULTENET POCKETPAD TCP Applications 1 Default N Add entry Name of new TCP Applications new D Delete entry R Return TCP Application Default 1 Serial Port comi 2 Connection Type Cpassive 5 Local Port 5000 4 Remote Host CJ P Remote Port 0 a Protocol Craw J TCP Application Parameters overview TCP Application This is the label you entered at the time of adding the Application Serial Port Indicates the Serial Port to which these changes will impact This defaults to com1 on the PocketPAD 1 You can choose the Serial Port on the PocketPAD 2 and PocketPAD 4 as seen in the figure below Serial Port 1 comi si come 3 coms d comd RE Return Connection Type Default is Passive Passive Application accepts incoming TCP socket connections from remote hosts oet Remote Host amp Remote Port to accept connections from that specific Host Port This can be used to block unwanted access to
11. coml 2 Connection Type follow J Local Port 5000 1 Remote Host 5 Remote Port 0 R Return UDP Application Parameters overview UDP Application This is the label you entered at the time of adding the Application Serial Port Indicates the Serial Interface to which these changes will impact Select the specific Serial port on the PocketPAD 2 and PocketPAD 4 CONFIGURATION MULTENET POCKETIPALD Serial Port 1 comi 2 Come 4 coms d comd HE Return Connection Type Default is follow follow Application accepts incoming UDP socket connections from remote hosts Set Remote Host and or Remote Port to accept connections from that specific Host and or Port This can be used to block unwanted access to the Serial Port data fixed Application connects to a remote Host during the bootup cycle The Remote Host amp Remote Port needs to be set Valid Port numbers are in the range 1 65535 A broadcast to the LAN will occur if Remote Host is set to 255 255 255 255 This will also allow UDP datagrams from any address to be accepted Local UDP Port The local UDP Port from which socket connections are made Default is 5000 Valid Port numbers are in the range 502 65534 Remote Host IP Address Must be set if Connection Type is fixed UDP Socket connections from this IP Address are initiated or accepted Default is null accept any Remote IP Address connection
12. LIABILITY Without prejudice to the Licensee s rights against the reseller according to a separate Warranty otatement as provided in Section 4 the Licensee hereby acknowledges that software in general is not error free and agrees that the existence of such errors shall not constitute a breach of this Licence THE SOFTWARE IS FURNISHED AS IS AND MUL T NET DISCLAIMS TO THE EXTENT PERMITTED BY THE APPLICABLE LAW ALL WARRANTIES WITH RESPECT TO THE SOFTWARE EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE MULT NET shall not be liable for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with this Licence the Software its use or otherwise except to the extent that such liability may not be lawfully excluded under the applicable law Notwithstanding the generality of the preceding sentence MUL T NET expressly excludes liability for indirect special incidental or consequential loss or damage which may arise in respect of the Software its use the System or in respect of other equipment or property or for loss of profit business revenue goodwill or anticipated savings In the event that any exclusion contained in this Licence shall be held to be invalid for any reason and MULT NET becomes liable for loss or damage that may lawfully be limited such liability shall be limited to the licence fee paid for the Softw
13. can send data to the serial device as well If you are unable to connect to the configured port check your PocketPAD settings If you have made changes you need to reboot the PocketPAD for it to take effect Check the Network Application settings If Remote Host IP Address and or Remote Port is configured you will need to connect from that specific host port If the Application Type is active you won t be able to telnet to the port set it to Passive to test Try telnetting to the Remote Host s port to check if it opens a socket c gt telnet 192 168 2 118 5001 Connecting To 192 168 2 118 Could not open connection to the host on port 5001 n j Mo connection could be made because the target machine actively refused 1t AVN Error connecting to TCP port How many hosts are connecting to each Network Application A maximum of 5 TCP and or UDP network applications can be configured on the PocketPAD Each application can handle 5 socket connections Total of 25 concurrent socket connections at any one time with all applications configured as Passive Web Browser Proxy Settings Check your Browser Proxy settings should you be able to successfully Ping the PocketPAD but are unable to connect to the PocketPAD s Web Configuration If the Proxy is enabled traffic is directed outside the LAN to the internet via a gateway If you cannot alter these Proxy settings try using Telnet Configuration to alter
14. data and control signals to the Z INTRODUCTION Es MULTENET POCKETPAD PocketPAD which in turn sends data to the connected serial device In the example below the application software running on the networked PC is only capable of connecting to serial Com ports i e from COM1 to COMO and not to an IP address As the PC has only two physical com ports COM1 and COM2 you would create a virtual port i e COMO using the redirector software The redirector is then configured to connect COM6 to the IP address of the PocketPAD connected to the remote serial device When the application sends to or requests data from the serial device it connects to the device via COMG This is very useful when upgrading hardware and or software to incorporate Ethernet support proves to be too expensive Application using COM Serial Device Networked e ek PocketPAD 2 A IP Port 10 1 1 1 5000 Ss COM Port Redirector 3 Virtual COM 6 fF 3 e Serial RS232 RS485 RS422 routed to IP Port si E e Ethernet 10 1 1 1 5000 SE Serial to Host s Virtual COM Port The COM port redirector software tools have two modes of transporting packets over the Ethernet link The first method Raw streams the data through seamlessly Configure the PocketPAD to use Raw as its network application protocol The second method Redirector involves the Telnet protocol RFC 2217 Telnet Com Port Control Option If your software application c
15. date of purchase from MULT NET or from one of MULT NET s approved resellers MULT NET at its option will at no charge either repair or replace the defective Products during the warranty period provided that they are returned in accordance with the terms of this limited warranty Repair may include at MUL T NET s option the replacement of parts with functionally equivalent reconditioned or new parts Replaced parts are warranted for the balance of the original warranty period All replaced parts shall become the property of MULTE NET WARRANTY CONDITIONS This is the complete warranty for the Products given by MUL T NET This express limited warranty is extended by MULT NET to the original end user and is not assignable or transferable to subsequent end users MULT NET assumes no obligation or liability for additions or modifications to this limited warranty unless made in writing and signed by a properly authorized representative of MULTE NET MULT NET cannot be responsible in any way for any ancillary equipment or components not furnished by MIUL T NET which is are attached to or is are used in connection with the Products function and all such equipment or components and the Products operation with such ancillary equipment is expressly excluded from this limited warranty When the Products is are used in connection with equipment or components not manufac tured by IVIULT CS NET MULT NET does not warrant the operation of the produc
16. lawful user of the Software and only then for the specific limited purpose stated in such applicable law or hereunder MULTENET POCKETPAD The licensee may not i copy the Software other than for normal System operation or otherwise reproduce the same provided that the Licensee may copy the Software for back up purposes ii translate adapt vary or modify the Software iii disassemble decompile or reverse engineer the Software The Licensee further undertakes iv not to provide or otherwise make available the Software in whole or in part including where applicable but not limited to program listings object code and source program listings object code and source code in any form to any third party without prior written consent from MULTE NET v within 14 days after the date of termination or discontinuance of this Licence for whatever reason to destroy the Software and all updates upgrades or copies in whole and in part in any form including partial copies or modifications of the Software received from MULT NET or made in connection with this Licence and all documentation relating thereto 4 LIMITED WARRANTIES Limited warranties are granted to the Licensee by the reseller of MULT NET products from which the Licensee has purchased the Software in accordance with a separate Warranty otatement attached to the Licensee s purchase agreement or to order confirmation or included in the delivery 5 LIMITATION OF
17. no login is successful this timeout can be set LEDs flashing together indicates that the PocketPAD is awaiting a login Login into the PocketPAD Default Bootloader password is user NOTE There is no visible prompt on the terminal session apart from flashing LEDs Once you have logged in successfully enter the Upgrade Menu by clicking 2 SanBoot v2 0 Device Ethernet MAC Address 00 00 b7 00 20 20 1 Configure PocketPAD 2 Upgrade Menu 3 Exit Upgrade Menu Change Upgrade Serial Speed 19700 start Upgrade Change Bootdelay 280 Change Password Erase Dataflash Perform Integrity Check on Software Return Upgrade Menu options overview 1 Change Upgrade Serial Speed Baudrate Default is 19200 bits per second Maximum is 115200 bps 2 Start Upgrade Initiate the KERMIT upload procedure Send the firmware once this has started 3 Change Bootdelay Set the login timeout of the PocketPAD bootup sequence It is advised keep this above zero 4 Change Password Change the Root password Oo UPGRADING MULTENET POCKETPAD 5 Erase Dataflash Remove the current firmware 6 Perform Integrity Check on Software Check to see if the Firmware is valid R Return Exit to previous menu Upgrading the Firmware Select the speed at which you wish to upload the Firmware to the PocketPAD by entering T Cycle through various baud rates by re entering 7 till you see the speed
18. set the IP Address and Subnet Mask The Gateway can also be set here all traffic not recognised for the local subnet will be forwarded to the Gateway IP Address 10 100 Base T The Link Operation configures the Ethernet Interface for 10 Base T or 100 Base T and half duplex or full duplex speeds should you not wish to use the autoselect feature Back Hore Save Reboot Network Settings Into support Ethernet Parameters Back Home Save Reboot Networking Parameters Info Support MAC Address 00 20 B7 00 20 AA IP Address 192 168 2118 Network Mask 255 255 248 0 Default Gateway 19216811 Link Operation sutocelect gt Change Revert to current setings CONFIGURATION MULTENET POCKETPAD Advanced Routing Advanced Routing provides a tool to make static routes to different networks If a Gateway is set the default route below is seen Contact your Network Administrator should you require static route mappings Back Home Save Reboot Network Settings Info Support Ethernet Parameters Advanced Routing Rack Home 2a Advanced Routing Info Support Pel Routing Table Name Network Address Network Mask Gateway Address Default Route 0 0 0 0 0 0 0 0 192 168 1 1 Change Delete New Route Name Add Domain Name Servers Domain Name Server IP Addresses can be inserted here to provide Hostname functionality Instea
19. the PocketPAD parameters TROUBLESHOOTING MULTENET POCKETPAD Internet Options Pail arid Nevos b Svnehronize iro at vn paolo ER To set up an Internet connection click Windows Messenger mi setup Show Related Lin Local Area Network LAN Settings Internet Options Automatic configuration Automatic configuration may override manual settings To ensure the use of manual settings disable automatic configuration Automatically detect settings _ Use automatic configuration script Proxy server ml a proxy server For your LAN These settings will mot apply to dial up or VPN connections Internet Explorer Select Tools Internet Options Connections LAN Settings Uncheck the Use a proxy server for your LAN option Eda Preferences Ki Configure Proce to Access the Internet Direct connection to the Inbernet C Manual proxy configuracion rss TT Proxy J Bets E Select All Cre A hire 25 Proxy PM 1 Port b ea U End in This Page OHF a a Eere wb Find Again Crha scripts amp Plugins mg ec Cache Gebas m bo HTTP Hetworkng CH iz Te Software Installation e La iai Mixte heel tio Proxy for amp vstem Example maria org rest ne Oi flee amp Deck Space C Automatic proxy configuration URL Netscape 7 Mozi
20. the Serial Port data Active Application connects to a remote Host during the bootup cycle The Remote Host amp Remote Port needs to be set Local TCP Port The local TCP Port to which socket connections are made from remote Hosts Default is 5000 Valid Port numbers are between 502 amp 65534 Remote Host IP Address Must be set if Connection Type is Active TCP Socket connections from this IP Address are initiated or accepted Default is null accept any Remote IP Address connection Remote TCP Port Must be set if Connection Type is Active TCP Socket connections to this Remote Port are initiated or accepted CONFIGURATION 44 MULTENET POCKETPAD Default is 0 accept any Remote Port connection Application Protocol Default is Raw Raw Data is streamed transparently through the PocketPAD without any Protocol being used TC500 Every message is prepended with a 4 byte header ASCII Most Significant Byte first specifying the length of the message according to Burroughs TC500 Poll Select Idle Timeout Disconnect the TCP connection after it has been idle for a length of time TO keep the connection alive set this value to 0 default Deleting a TCP Application Press D to delete a TCP IP application Select the number or letter corresponding to the application name to remove the application TCP Applications 1 Default 2 new E I Te MU g Ci Rp ong i ie ai i tii eie ig
21. 0 net route Default Route gateway 192 168 1 1 net dns dns1 0 0 0 0 net dns dns2 0 0 0 0 net dns dns3 0 0 0 0 net snmp ro public net snmplrw private serial com1 databit 8 serial com1 stopbit 1 serial com1 speed 9600 serial com1 parity none serial com1 flow none serial com1 type rs232 serial com1 protocol raw CREATE apps tcp Default lappslitcp Default localport 5001 lappsitcp Default remoteport 0 lappslitcp Default interface com1 lappslitcp Default conntype passive lappsitcp Default remotehost lappsitcp Default proto raw THHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHEL CONFIGURATION MULTENET POCKETPAD UPGRADING This chapter provides information on upgrading the firmware on your PocketPAD and also setting various parameters related to the Serial configuration setup UPGRADING MULTENET POCKETPAD Serial Firmware Upgrade KERMIT Logging into Serial Configuration mode Requirements ANull Modem Crossed Serial cable to interconnect the PC and the PocketPAD Terminal application i e Hyperterminal to connect to the PC s COM Port oteps to log into Serial Configuration mode Power Cycle the PocketPAD The unit will enter a Bootloader login prompt cycle which times out in approximately 20 seconds if
22. 01 PocketFAD dae on info init Stercimg pid 26 console dev inulli usr r nin configsvrE Jan L DOrOD 01 PockerFAD daemeon info init Srsrrirg pid z7 console dev nulli usr znin snifferd Jan L GO 00 02 PockerPAD localD info contigsve Configsvr 1 RZ222 serial pores detected Jan i DO D0 0z PockerPAD localO0 info configavres Conlig3vr Applicarion mode selecred Ian i DO OD0 0z PockerPAD localD info configavrs Config3vE Scarrting the Configuration server Jan i DO UD DOz Peckerbib Jacal inia eentiggave Cenfig3yvre IP Akediress 102 182 2 1 3 configured akispnping BECP Jan L OO500 08 PaockerPAiD lacal inia cenfigave CenfigSve Stacting SMHP Aging Jan L DU QO D2 Pocket IacAl infa configsvr Cenfigsive Stacting TCP Application Zer c ml Jan 1 DO D 2 PocketFAD loacml info tcpapp tepapp Started for Col Jan 1 DO U0 03 PocketFAD daemon info sm epdi 31 cresting directory tmnp smepd Jan L G 00 02 FocketFAD darmon inio szme d 231 HMET SHHT version 5 0 3 CONFIGURATION INIT JUSSI ES TSPES TE Cos ES EEG 22 Networking Network Settings provides for configuring the Ethernet parameters of the PocketPAD Back Home Save Reboot Home Page Info Support Management Networking Back Home Save Reboot Network Settings Info Support Ethernet Parameters Advanced Routing Domain Name Servers SNMP Ethernet Parameters Networking Parameters allow you to
23. 2 Serial interface and one RS 232 Serial interface The PocketPAD 4 RS 232 422 485 has one RS 232 RS 485 RS 422 Serial interface and three RS 232 Serial interfaces INTRODUCTION MULTENET POCKETPAD Introduction to PocketPAD The PocketPAD is a device that interconnects serial and Ethernet systems The networked host could have a server application polling for information from the serial unit or a controller with an Ethernet port The PocketPAD can be configured to be a server Passive Slave mode or a host Active Master mode PocketPAD Networked PC e RS232 RS485 RS422 e Ethernet Serial Device Application Serial to PC Ethernet The PocketPAD also provides a transparent serial link over the Ethernet network between two serial devices when used with another PocketPAD This extends your serial line beyond its limitations The Ethernet network can be used instead of laying down extra serial cable lines Serial Device e RS232 RS485 RS422 Serial Controller 9 Ethernet Device Slave PocketPAD PocketPAD Serial to Serial COM Port Redirection A COM Port Redirector software tool can be employed to provide a virtual COM Port which is tunnelled through to the PocketPAD via Ethernet for server applications that are not network enabled i e legacy systems The COM port redirector on the PC creates a virtual serial port for use by the serial software application The COM port redirector is responsible for passing
24. 9 interfaces Baud Rate 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 230400 bps Parity None Even Odd Mark Space Data Size 5 6 7 8 N Stop Bits Flow Control None Hardware RTS CTS Software Xon Xoff Raw TC500 NETWORK INTERFACE SPECIFICATIONS Serial Protocols Network Interface 10 100 Base T Ethernet RJ 45 autodetect Network Protocols TCP IP UDP IP ARP SNMP v1 amp v2 HTTP BOOTP DHCP TFTP ICMP TELNET HARDWARE SPECIFICATIONS Processor ARM9 Memory 8MB RAM 4MB Flash LED Indicators Ethernet amp Serial interface status Power Heartbeat EXTRAS APPENDIX Removable DIN rail mounting bracket Scenarios D X pu o NO Q NO r O O I O O UJ a N D MULTENET POCKETPAD PocketPAD 1 RS 232 485 422 PHYSICAL SPECIFICATIONS 120mm x 90mm x 40mm Poly Carbonate 180g 75g Torpedo PSU 5V DC 2W PSU Weight opt Input Voltage Consumption 200mA Operating Temp 0 degrees Celsius to 60 degrees Celsius Storage Temp 10 degrees Celsius to 70 degrees Celsius SERIAL INTERFACE SPECIFICATIONS Serial Interface One RS 232 or RS 485 or RS 422 DB9 interface Baud Rate 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 230400 bps Parity None Even Odd Mark Space Data Size 5 6 7 8 E N Stop Bits Flow Control None Hardware RTS CTS Software Xon Xoff Raw TC500 NETWORK INTERFACE
25. D Serial Interface Settings The following options are available once you have clicked Change Serial Parameters Back Home Save Reboot Serial Interface Settings Info Support Serial Interface comi Bata BltSs 5016 ys Stop Bits 1 2 Parity none odd even mark space Speed baud rate 19200 Flow Control none Connection Type rs232 Protocol raw tc500 Change Revertto current settings Change Serial Parameters Set the Serial Port Interface Settings to match those from the serial device you are connecting to the PocketPAD If these settings are incorrect data will be corrupted as it passes through the PocketPAD Serial Port Parameters overview Serial Interface Indicates the Serial Port to which these changes will impact Data Bits Number of Data Bits Default is 8 Stop Bits Number of Stop Bits Default is 1 Parity Data Integrity method Default is None Other supported types are Odd Even Mark and Space opeed Baud rate Default is 19200 bits per second Maximum is 230400 Flow Control Type of handshaking Default is None Other supported types are Hardware RTS CTS and Software Xon Xoff Connection Type Default is RS232 on PocketPADs with RS232 only or RS232 enabled via dip switches on PocketPAD RS232 485 422 units Default is RS485 with PocketPAD RS232 485 422 units and RS4xx enabled via dip switches You will need to set the correct
26. ET evaluating the Product 5 GENERAL PROVISIONS This limited warranty sets forth MULT NET s responsibilities regarding the Products Repair or replacement at IVIUL TEX NIET s option as described above is Customer s sole remedy and IVIULT CS NIET s exclusive liability under this limited warranty 6 DISCLAIMER OF ALL OTHER WARRANTIES THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED WRITTEN OR ORAL INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT 7 LIMITATION OF LIABILITIES MULT NET S LIABILITY ARISING OUT OF THE MANUFACTURE SALE OR SUPPLYING OF THE PRODUCTS OR ITS USE OR DISPOSITION WHETHER BASED UPON WARRANTY CONTRACT TORT OR OTHERWISE SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCTS IN NO EVENT SHALL SAN PEOPLE INC BE LIABLE FOR INCIDENTAL SPECIAL CONSEQUENTIAL PUNITIVE EXEMPLARY OR OTHER INDIRECT DAMAGES OR FOR LOSS OF REVENUES LOSS OF PROFIT LOSS OR CORRUPTION OF DATA OR LOSS OF USE DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCTS EVEN IF MULT NET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES MULTENET POCKETPAD NOTES MULTENET POCKETPAD This device is developed and manufactured by IVIULT NET Copyright 2005 MULT NET All rights reserved This manual and any associated artwork software and product designs are copyrighted with all r
27. HCP BootP server The PocketPAD will retrieve this file and set all configuration parameters not already set by the DHCP BootP operation i e The IP Address and Subnet Mask configuration in the TFTP configuration file won t be used as the DHCP BootP server has previously assigned it to the PocketPAD The TFTP configuration is separated from the other configuration methods Web Telnet Serial You will not see the changes made by TFTP if you connect via these other configu ration methods The TFTP file is a copy of the configuration file you obtain the PocketPAD via EtherPAD Explorer or the Web Configuration Consult your DHCP BootP amp TFTP server manuals for more information on setting the configu rations You can also check the MUL T NET website for any support notes relating to DHCP BootP amp TFTP setup An Example of a TFTP File Format PocketPAD 1 Note Text appearing after a hash character is a comment CONFIGURATION MULTENET POCKETPAD THHHHHHHHHHHHHHHHHHHHHHHHE TFTP FILE FORMATZHHHHHHHHHHHHHHHHHHHHHHHI VERSION 1 Imngt password xxx Imngt sysname PocketPAD Imngt location HeadOffice Imngt contact techsupport multenet com net ether ethOlip 192 168 2 118 net ether ethO netmask 255 255 248 0 net ether ethO netlink autoselect CREATE net route Default Route net route Default Route network 0 0 0 0 net route Default Route mask 0 0 0
28. OM port CTS RTS TX RX GND GETTING STARTED MULTENET POCKETPAD Configuring PocketPAD RS 232 RS422 RS485 units Onboard DIP switches provide control over the serial interface mode TERMINATION Take note of the termination on your RS422 or RS485 network There are a number of methods to configure the network If impedances at cable ends are mismatched the load will not absorb transmitted signals resulting in reflections back along the data line Terminations are not reguired on slow data speeds i e 9600 baud and short cable lengths The reflections are absorbed damped out and the signal stabilised by the time a reading is taken The termination resistance should match the impedance of the network generally a 100 Q 120 Q resistor is connected between the two wires You will need to check the cable manufacturer s specifications Only 2 terminating resistors are required and must be placed at the extreme ends of the cable Termination can be enabled via the DIP switches if the PocketPAD is inserted at the end start of the network If you place the PocketPAD into the middle of the network you should disable the termination via the DIP switches Terminating DIP switches are DIP1 1 amp DIP1 2 NOTE Opening the PocketPAD is done at your own risk You need to take the necessary precautions IVIUL TCSINIET cannot take responsibility for damage done when you open the unit Refer to the warranty for more details
29. PAD You may have configured the PocketPAD to the same IP Address as another device on the network Ping the PocketPAD s IP Address as shown above From the Command Prompt use the ARP command CixX arp a Interface 192 168 2 239 0x2 Internet Address Physical Address Type 192 168 2 118 00 20 b7 00 20 17 dynamic Contact your Network Administrator to investigate should there be any issues with duplicate IP Address assignments Traceroute Perform a Traceroute towards your PocketPAD to obtain a snapshot of network routing This is applicable to your PC being more than one hop away from the PocketPAD i e not on the local segment or subnet 97 TROUBLESHOOTING MULTENET POCKETPAD There may be a number of reasons why you may find the Traceroute failing at certain points from the ISP blocking ICMP packets to incorrect routing to physical line disruptions An email to the ISP of the network which contains the problem or even an email to your Network Administrator will get some answers If the Traceroute results indicate the subnet in which your PocketPAD is in or its Gateway IP then it is possible that your PocketPAD is powered off malfunctioned or there is a cable switch hub problem NOTE MS Windows uses tracert Other OS usually use traceroute Telnet Use the Telnet command to connect to the TCP port of your PocketPAD You will observe data received from the connected serial device You
30. PocketPAD 2 PHYSICAL SPECIFICATIONS 120mm x 90mm x 40mm Poly Carbonate 185g 75g Torpedo PSU 5V DC 2W 200mA PSU Weight opt Input Voltage Consumption Operating Temp 0 degrees Celsius to 60 degrees Celsius Storage Temp 10 degrees Celsius to 70 degrees Celsius SERIAL INTERFACE SPECIFICATIONS Serial Interface Two RS 232 DB9 interfaces Baud Rate 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 230400 bps Parity None Even Odd Mark Space Data Size 5 6 7 8 N Stop Bits Flow Control None Hardware RTS CTS Software Xon Xoff Raw TC500 NETWORK INTERFACE SPECIFICATIONS Serial Protocols Network Interface 10 100 Base T Ethernet RJ 45 autodetect Network Protocols TCP IP UDP IP ARP SNMP v1 amp v2 HTTP BOOTP DHCP TFTP ICMP TELNET HARDWARE SPECIFICATIONS Processor ARM9 Memory 8MB RAM 4MB Flash LED Indicators Ethernet amp Serial interface status Power Heartbeat EXTRAS APPENDIX Removable DIN rail mounting bracket Scenarios 2x RS 232 to 10 100 Base T MULTENET POCKETPAD PocketPAD 4 PHYSICAL SPECIFICATIONS 120mm x 90mm x 40mm Poly Carbonate PSU Weight opt 75g Torpedo PSU 5V DC 2W 200mA Input Voltage Consumption O O O Operating Temp 0 degrees Celsius to 60 degrees Celsius Storage Temp 10 degrees Celsius to 70 degrees Celsius SERIAL INTERFACE SPECIFICATIONS Serial Interface Four RS 232 DB
31. PocketPAD s RS232 serial port to a DCE class device such as a modem a straight serial cable should normally be used In this case a nine wire cable should be connected as follows using either a 9 pin or a 25 pin male connector for the DCE class device Straight Serial cable APPENDIX MULTENET POCKETPAD END USER SOFTWARE LICENCE AGREEMENT BY ENTERING INTO A BINDING AGREEMENT FOR THE PURCHASE LEASE HIRE OR OTHER USE OF MULT NET SOFTWARE WHETHER OR NOT EMBEDDED IN PUR CHASED HARDWARE ALL AS SPECIFIED IN SUCH AGREEMENT AND WHERE THIS END USER SOFTWARE LICENSE AGREEMENT IS EITHER ATTACHED TO SUCH AGREEMENT OR TO ORDER CONFIRMATION OR SIMILAR DOCUMENT SENT TO YOU ON OR BEFORE DELIVERY YOU HAVE AGREED TO THE TERMS OF THIS LICENCE AGREEMENT NO LATER THAN UPON ACCEPTING DELIVERY 1 N LA THE LICENCE MULT NET 2201 Midway Road Suite 302 Carrollton TX75006 United States MULT NET authorizes you the Licensee to use the software programs the Software specified in the purchase lease hire or similar agreement the Purchase Agreement for the use of such Software and to which this License Agreement is appended or otherwise connected and or which is embedded in hardware equipment specified in the Purchase Agreement and the Licensee accepts a non exclusive non transferable Licence to Use as hereinafter defined the Software on or connected to a single computer system the System f
32. Remote UDP Port Must be set 1 65535 if Connection Type is fixed TCP Socket connections to this Remote Port are initiated or accepted Default is 0 accept any Remote Port connection Deleting a UDP Application Press D to delete a UDP IP application Select the number or letter corresponding to the application name to remove the application UDP Applications l new n N Add entry D Delete entry Entry io delete R Return tr SEH R Return CONFIGURATION MULTENET POCKETPAD Editing a UDP Application To edit the properties of this application press the number associated with the name i e 1 Check the UDP Application Parameters Overview for parameter explanations UDP Applications l new a sexe i a Ms i e plus in E sS UDP Application new H Add entry l Serial Port coml D Delete entry 2 Connection Type follow R Return J Local Port 5000 4 Remote Host 5 Remote Port 0 mmm emm r m mmm emm mmm mmm mmm mmm E mmm uo mmm O o o E mmm S mm E O vm S mm ES R Return Reset to Factory Defaults From the main Configuration menu select Revert to Factory Defaults Confirm your selection with Y 5 Save Changes and Reboot 6 Discard Changes and Reboot 7 Revert to Factory Defaults Your PocketPAD will reboot with the original settings it was configured with when delivered from the factory DHCP B
33. Root password Default Root password is user NOTE There is no visible prompt on the terminal session apart from flashing LEDs Once you have logged in successfully enter the Configure PocketPAD by clicking T SanBoot v2 U Device Ethernet MAC Address 00 00 b7 00 20 20 1 Configure PocketPAD Upgrade Menu 3 Exit Telnet Connection Requirements Ethernet connection A computer with an Ethernet port or a Local Area Network LAN using TCP IP The Configuration Menu is similar to that seen when you configure the PocketPAD via the Serial Port Use your favourite Telnet tool or simply connect via the Command Prompt as indicated below The default Telnet Port is used 23 C gt telnet 192 168 2 118 Menu Configuration This section briefly explains the Menu Configuration setup You will be prompted to login into the Menu Configuration on the PocketPAD The adminis trator account name is root with a default password being xxx You will also notice the Firmware version of the PocketPAD New firmware versions can be 38 CONFIGURATION 38 MULTENET POCKETPAD found via the website www multenet com or by emailing Technical Support PocketPAD Version 1 2 0 c Copyright 2003 SAN People Pty Ltd PocketPAD login root Password Login Prompt Default root xxx The main configuration menu items can be selected by keying in the number or letter which corr
34. SPECIFICATIONS Serial Protocols Network Interface 10 100 Base T Ethernet RJ 45 autodetect Network Protocols TCP IP UDP IP ARP SNMP v1 amp v2 HTTP BOOTP DHCP TFTP ICMP TELNET HARDWARE SPECIFICATIONS Processor ARM9 Memory 8MB RAM 4MB Flash LED Indicators Ethernet amp Serial interface status Power Heartbeat EXTRAS Removable DIN rail mounting bracket Scenarios 1x RS 232 485 422 to 10 100 Base T APPENDIX MULTENET POCKETPAD PocketPAD 2 RS 232 485 422 PHYSICAL SPECIFICATIONS 120mm x 90mm x 40mm Poly Carbonate 185g 75g Torpedo PSU 5V DC 2W 200mA PSU Weight opt Input Voltage Consumption Operating Temp 0 degrees Celsius to 60 degrees Celsius Storage Temp 10 degrees Celsius to 70 degrees Celsius SERIAL INTERFACE SPECIFICATIONS Serial Interface One RS 232 or RS 485 or RS 422 plus one RS 232 DB9 interfaces Baud Rate 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 230400 bps Parity None Even Odd Mark Space Data Size 5 6 7 8 N Stop Bits Flow Control None Hardware RTS CTS Software Xon Xoff Raw TC500 NETWORK INTERFACE SPECIFICATIONS Serial Protocols Network Interface 10 100 Base T Ethernet RJ 45 autodetect Network Protocols TCP IP UDP IP ARP SNMP v1 amp v2 HTTP BOOTP DHCP TFTP ICMP TELNET HARDWARE SPECIFICATIONS Processor ARM9 Memory 8MB RAM 4MB Flash LED Indicators Ethernet amp Serial inter
35. Set Ready Request to Send Clear to Send n Out Ring Indicator Power Over Serial U O U O D 0 O D J J A jdioiziMxEsx oonmouvu 9 9 RI POS DB 9 Male NOTE Pin 9 can be used for Power Over Serial when selected via a jumper setting PocketPAD 2 amp 4 Only COM 1 has a full compliment of Serial line signals Extra Serial interfaces on the PocketPAD 2 and PocketPAD 4 contain the following signals on the each COM port CTS RTS TX RX GND APPENDIX MULTENET POCKETPAD Cables Straight 10 100 Base T Ethernet Cable To connect the PocketPAD to a Computer s network card via a hub This can be achieved using a straight network cable wired as follows PC PocketPAD RJ 45 RJ 45 s m es m Straight Ethernet 10 100Base T Cable Crossed 10 100 Base T Ethernet Cable When testing it may be convenient to connect the PocketPAD directly to a computer s network card without the use of a hub This can be achieved using a crossed network cable wired as follows PC PocketPAD RJ 45 RJ 45 Sw se Crossed Ethernet 10 100Base T Cable Crossed Serial Cable In order for a computer or other device to communicate with the PocketPAD s RS232 serial port a simple 3 wire crossed cable is usually sufficient If hardware based handshaking is required then see Full Crossed Serial Cable The three wires should be connected as follows using either a 9 pin or 25 pin connector for the computer s serial port
36. T NET for recovery there is a cost associated with this recovery procedure Log into the Bootloader On PocketPAD RS232 485 422 units set the dip switches to RS232 mode unless you are trying to configure the PocketPAD via RS485 or RS422 Power recycle the PocketPAD The LEDs will flash for a set time as configured by the Bootdelay variable default is 20 seconds Connect a terminal session e g Hyperterminal to COM 1 of the PocketPAD Serial parameters are 19200 baud rate 8 data bits 1 stop bit no parity no flow control While the LEDs are flashing type the Bootloader password into the terminal session default is user Simply recycle power again if the LEDs have stopped flashing and no Menu has appeared after typing in the password 60 TROUBLESHOOTING MULTENET POCKETPAD Type 2 Upgrade Menu Type 5 Erase Dataflash y to confirm deletion The process will take a few minutes to complete and return to the Upgrade Menu Type 1 Change Upgrade Serial Speed to match your serial line baud rate recommend setting the highest baud rate 115200 for a faster upload of data Change your terminal session speed to the configured Upgrade Serial Speed setting Enter to continue once you have reconnected Transfer the PocketPAD firmware via Kermit You can find the latest firmware on the MULT NET website Current or older firmware can be found on the CD shipped with the PocketPAD After the file uplo
37. TENET POCKETPAD net route Default Route gateway 192 168 1 1 net dns dns1 0 0 0 0 net dns dns2 0 0 0 0 net dns dns3 0 0 0 0 net snmp ro public net snmp rw private serial com1 databit 8 serial com1 stopbit 1 serial com1 speed 9600 serial com1 parity none serial com1 flow none serial com1 type rs232 serial com1 protocol raw CREATE apps tcp Default apps tcp Default localport 5001 apps tcp Default remoteport 0 apps tcp Default interface com1 apps tcp Default conntype passive apps tcp Default remotehost apps tcp Default proto raw Web Browser Configuration Requirements Ethernet connection A computer with an Ethernet port or a Local Area Network LAN using TCP IP Aweb browser such as the Microsoft Internet Explorer or the Netscape Navigator installed on your PC Select your PocketPAD and click Web configuration to launch your Web Browser Check your web browser proxy settings If your web browser is configured to use a proxy server you may have problems connecting to the configuration pages on your PocketPAD In that case disable the proxy server in your browser Check the TroubleShooting chapter for more information Log into Web Configuration Log into the PocketPAD root with default password xxx
38. ad you will be prompted to set the baud rate back to 19200 The data will be checked and verified Troubleshooting LEDs System Heartbeat HBT If this LED is permanently ON or OFF the PocketPAD has failed and needs to be returned The LED will be ON for some time 20 seconds during its boot up cycle Power PWR Lights up when there is power to the PocketPAD If this LED is OFF check the Power Supply and its connections Serial Interface Transmit TX Lights up as data is sent to the serial interface If you send data to a configured TCP UDP port and do not see the TX LED flash check your PocketPAD configuration Receive RX Lights up as data is received from the serial interface If data is received from the serial device but does not get to your remote site check your PocketPAD configuration There may also be a problem with the network Connect to the TCP UDP port to check if data is received Network Interface 10 100 Base T 10 100 Base T 10 100 Lights up if network is 100Mbps OFF is network is 10Mbps Check if Autodetect is selected in the PocketPAD configuration Link Activity ENK ACT This LED flashes as data is transmitted received over the Ethernet interface if your configured serial device sends TROUBLESHOOTING 6 1 MULTENET POCKETPAD receives data It will also light up if any packets are sent to the interface but are not destined for the serial device If this LED is OFF check the E
39. are MULT NET does not exclude liability for death or personal injury to the extent only that the same arises as a result of the negligence of Multenet its employees agents or authorized representatives MULTENET POCHKETIPALD 6 COPYRIGHT PATENTS TRADE MARKS AND OTHER INTELLECTUAL PROPERTY RIGHTS The Licensee acknowledges that any and all of the copyright trademarks trade names patents and other intellectual property rights subsisting in or used in connection with the ooftware including all documentation and manuals relating thereto are and remain the sole property of Multenet The Licensee shall not during or at any time after the expiry or termination of this Licence in any way question or dispute the ownership by Multenet TERMINATION MULT NET may by notice in writing terminate this Licence if the Licensee is in breach of any term condition or provision of this Licence or required by the applicable law and fails to remedy such breach if capable of remedy within 30 days of having received written notice from MIUL T NET specifying such breach Termination howsoever or whenever occasioned shall be subject to any rights and remedies MUL T NET may have under this Licence or under the applicable law Limited Warranty 1 WHAT THIS LIMITED WARRANTY COVERS AND FOR HOW LONG MULT NET warrants that its products Products will operate in conformance with its design specifications for a period of 24 months after the
40. be higher bandwidths Longer runs would have greater dispersion and therefore have less bandwidth Light waves are dispersed into numerous paths or modes as they travel through the cable s core typically 850 or 1300nm Fiber SC Connectors Multiple Network Connections The PocketPAD can maintain multiple simultaneous socket connections on its configured Ethernet ports Passive Slave applications are simply ports set to accept incoming connections from remote hosts Active Master applications are configured to connect to remote servers whether it be another PocketPAD in Passive mode or a PC server application Connected hosts will receive data arriving in at the serial interface Any data sent from the remote hosts will be directed out to the connected serial device INTRODUCTION MULTENET POCKETPAD For example many networked computers can access data streamed from a temperature sensor connected to the PocketPAD Another example would be a Master PLC Programmable Logic Controller connected to multiple serial process control devices via PocketPADS The number of applications are limitless Networked PCs e Serial RS232 RS485 RS422 e Ethernet Serial Devices Serial Device Controller PocketPAD Slave PocketPADs You could also configure your PocketPAD to be both Active Master and Passive Slave A maximum of 5 TCP and or UDP network applications can be configured on the PocketPAD Each application
41. can handle 5 socket connections i e Total of 25 concurrent socket connections at any one time when 5 Passive mode applications are configured One major advantage having multiple sockets available is that you are not isolated to monitor and control remote serial devices from one location You can simply connect from any part of the network and continue working This does depend on how your network is setup and also the security measures installed on the network check with your network administrator Power Over Ethernet A PocketPAD Power over Ethernet PoE IEEE802 3af device is available should you not wish to use a power supply unit You will need a Power injector to power this unit via the Ethernet cable INTRODUCTION MULTENET POCKETPAD Power Over Serial Should you have a serial device which obtains its power via the serial link then you can set the PocketPAD to provide this power You will need to check the power reguirement of the serial device to make sure the PocketPAD is compatible Contact us for more details on this feature Security Securing your PocketPAD is done on various levels Authentication is required for configuring the PocketPAD The administrator username is root with the default password being xxx It is recommended that you change this password if you expect unwanted connections to the PocketPAD NOTE DO NOT lose your password If both the Bootloader and System passwords are lost you will ne
42. ch Settings SIGNALGROUD RS422 DB9 Serial Interface Pinout GETTING STARTED MULTENET POCKETPAD RS232 Configuration DB9 Male Interface DIP1 DIP4 sat CD TD DTR GND DIP3 DIP2 DIPS RS232 Enabled PN JL DESCRIPTION DIP5 1 FR DIPS 2 OFF enable RS232 operation RS232 DIP Switch Settings PIN SIGNAL DESCRIPTION CD RD N X RECEIVEDATA GND SIGNALGROUND OUT 7 OUT REQUEST TO SEND CLEAR TO SEND P IN RING INDICATOR RS232 DB9 Serial Interface Pinout GETTING STARTED MULTENET POCKETPAD Configuring the PocketPAD There are a number of methods to configure the PocketPAD e Configuration File Upload e Web Browser Configuration e Serial Configuration These configuration methods will be explained in the next chapter Discovering PocketPADs Launch EtherPAD Explorer EtherPAD Explorer executable is available on the MULT NET Product CD along with the installation for MS Windows PCs Select Run EtherPAD Explorer now from the Autorun Menu to launch the executable from the CD or click EtherPAD Explorer for other options relating to EtherPAD Explorer EET Products CD Version 1 4 7 EtherPAD Range Power Agent EtherPAD Explorer amp Serial Anywhere Additional Software Run EtherPAD Explorer now E e A x Click Scan in EtherPAD Explorer to find PocketPADs and other MUL T NET product
43. connection type here RS485 Half Duplex or RS422 Full Duplex Protocol Default is Raw Raw no protocol is used Data is streamed transpar ently through the PocketPAD TC500 Burroughs TC500 Poll Select as currently used CONFIGURATION 34 MULTENET POCHKETIPALD with ATMs Note If Flow Control is set to None a simple 3 wire Crossed Serial cable can be used instead of a Full Crossed Serial cable See the Appendix for wiring info Once you have the Serial Interface setup configure the Network Applications to provide the gateway between serial and Ethernet communication Save Reboot the PocketPAD once you have finished making changes Note Make sure your Connection Type is set to the configuration on the dip switches Application Type The following options are available when you Change or Add Application Types TCP Application Type Use TCP IP to transmit packets over the Ethernet network Back Home Save Reboot TCP Application Info Support Application Name Default Serial Interface comi Connection Type passive Local TCP Port 5000 Remote Host IP Address Remote TCP Port fo Application Protocol raw Idle Timeout o Change Revert to current settings TCP Application Parameters overview Application Name _ This is the label you entered at the time of adding the Application Serial Interface Indicates the Serial Port to which these chan
44. d xxx Imngt sysname PocketPAD Imngt location HeadOffice Imngt contact techsupport multenet com net ether ethOlip 192 168 2 118 net ether ethO netmask 255 255 248 0 net ether ethO netlink autoselect CREATE net route Default Route net route Default Route network 0 0 0 0 net route Default Route mask 0 0 0 0 net route Default Route gateway 192 168 1 1 net dns dns1 0 0 0 0 net dns dns2 0 0 0 0 net dns dns3 0 0 0 0 net snmp ro public net snmplrw private serial com1 databit 8 serial com1 stopbit 1 serial com1 speed 9600 serial com1 parity none serial com1 low none serial com1 type rs232 serial com1 protocol raw CREATE apps tcp Default apps tcp Default localport 5001 lappsitcp Default remoteport 0 lappslitcp Default interface com1 apps tcp Default conntype passive lappsitcp Default remotehost lappsitcp Default proto raw System Log The System Log can be useful when you are debugging applications If you suspect any problems please send a copy of this System Log to techsupport multenet com Jan 1 G O0 01 PocketEFAD zyzslog infa syslagd started lasyl s vl D pre3 q2003 10 03 23 192 0000 dan 1 DO UD0 Dl PocketFAD dsemon info init Starting pid 25 console fde tiyg sbin gertty Jan L QO 00
45. d of using IP Addresses you can use Hostnames i e demo multenet com The DNS must be reachable for this feature to work successfully The Gateway IP Address needs to be set if the Domain Name Servers are located outside the local subnet Back Home Save Reboot Network Settings Info Support Ethernet Parameters Advanced Routing Domain Name Servers Back Home Save Eeboot Domain Name Servers Into Support DNS Server 1 DNS Server 2 L DNS Server 3 Change Rewer to current settings CONFIGURATION MULTENET POCKETPAD SNMP Settings Configure the passwords for the SNMP accounts Default password for the Read Only account is public while the password for the Read Write account is private Back Home Save Reboot Network Settings Info Support Ethernet Parameters Advanced Routing Domain Name Servers SNMP Back Home Save Reboot SNMP Settings Info Support SNMP Read Only Password public SNMP Read Write Password p va Change Revert to cument settings Serial Application Serial Application provides for configuring the Serial Port parameters and the associated Ethernet applications of the PocketPAD For Serial to Ethernet to work you need to set at least one Application Type per Serial interface used This provides a tunnel for the serial data to pass through and and be available to your netwo
46. e select one of the following Reboot with new settings C Reboot with old settings Reboot with factory default settings Ga Reboot with new settings Your changes will be implemented after reboot Reboot with old settings Cancel your changes and reboot with the old configuration Reboot with factory default settings Remove all changes made old amp new The PocketPAD boots with the original default settings Info Brief overview of the PocketPAD s configuration is shown Software Version indicates the Firmware release Check the MUL T NET website for the latest Firmware versions Back Home Information Support System Information Product PocketPAD Name PocketPAD Location Unknown Contact techsupport multenet com Software Version 1 2 0 Network Interface Serial Interfaces MAC Address 00 20 B7 00 2F EC comi 19200 8 none 1 none raw rs232 IP Address 192 168 2 218 Network Mask 255 255 248 0 TCP Application Default comi passive 5000 gt O raw Refresh http www multenet com CONFIGURATION MULTENET POCKETPAD Management Management Settings provides options to change the Root password and various device specific parameters Troubleshooting options are also available Back Home Save Eeboot Home Page Info Support Management Back Home Save Reboot Management Settings Info Support Passwords Root Password
47. ed to send your PocketPAD back to IVIULT CS NET to recover the change There is a cost associated with this recovery procedure You are able to recover from a lost System password by erasing the Dataflash using the Bootloader login Allow specific remote hosts to connect to the PocketPAD s Ethernet ports When setting your PocketPAD s network application you can set the IP Address and Port Number of the remote host which is allowed to connect to the PocketPAD In Passive Slave mode the PocketPAD will only accept connections from the remote host with the specified details configured on the PocketPAD Other remote hosts which try to connect to the PocketPAD will be denied access to the serial data stream Firmware Updates MULT NET continues to develop its products extensively with new firmware releases available regularly New releases may contain new protocols new features bug fixes new routines resulting in better performances These firmware updates can be downloaded off the MULT NET FTP server at ftp multenet_guest download ftp multenet com pocketpad firmware Username multenet_guest Password download FTP server hostname ftp multenet com Directory location pocketpad firmware Alternatively contact your local distributor or email Technical Support INTRODUCTION MULTENET POCKETPAD GETTING STARTED This chapter provides information on connecting your PocketPAD to the network GETTING STARTED
48. esponds to the available options If you wish to enter Management Settings press 1 Press R to Return to the previous menu Confiquration 1 Management Settings 2 Networking 3 Serial Interfaces 4 Applications 5 Save Changes and Reboot 6 Discard Changes and Reboot 7 Revert to Factory Defaults R Return Main Configuration Menu Management Settings Management Settings provides options to change the Root password and various device specific parameters Confiquration l Management Settings Management Settings Password xxx 1 2 System Name PocketPAD J System Location Unknown 4 System Contact techsupportgsanpeople com 5 Firmware Version 1 2 0 Management Settings Menu Networking Network Settings provides options for configuring the Ethernet parameters of the PocketPAD CONFIGURATION MULTENET POCKETPAD Configuration 1 Management Settings A Networking Cem Tmt ae Ss eee Networking 1 Ethernet Interfaces 2 Routing 3 Name Server 4 SNMP i R Return Networking Menu Ethernet Interfaces oet the IP Address and Network Mask The Gateway can also be set here all traffic not recognised for the local subnet will be forwarded to the Gateway IP Address The Link Operation configures the Ethernet Interface for 10 Base T or 100 Base T and half duplex or full duplex speeds should you not wi
49. face status Power Heartbeat EXTRAS Removable DIN rail mounting bracket Scenarios 1x RS 232 485 422 plus 1x RS 232 to 10 100 Base T APPENDIX MULTENET POCKETPAD PocketPAD 4 RS 232 485 422 pt NA PHYSICAL SPECIFICATIONS 120mm x 90mm x 40mm Poly Carbonate PSU Weight opt 75g Torpedo PSU 5V DC 2W 200mA Input Voltage Consumption O O O Operating Temp 0 degrees Celsius to 60 degrees Celsius Storage Temp 10 degrees Celsius to 70 degrees Celsius SERIAL INTERFACE SPECIFICATIONS Serial Interface One RS 232 or RS 485 or RS 422 plus three RS 232 DB9 interfaces Baud Rate 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 230400 bps Parity None Even Odd Mark Space Data Size 5 6 7 8 N Stop Bits Flow Control None Hardware RTS CTS Software Xon Xoff Raw TC500 NETWORK INTERFACE SPECIFICATIONS Serial Protocols Network Interface 10 100 Base T Ethernet RJ 45 autodetect Network Protocols TCP IP UDP IP ARP SNMP v1 amp v2 HTTP BOOTP DHCP TFTP ICMP TELNET HARDWARE SPECIFICATIONS Processor ARM9 Memory 8MB RAM 4MB Flash LED Indicators Ethernet amp Serial interface status Power Heartbeat EXTRAS Removable DIN rail mounting bracket Scenarios 1x RS 232 485 422 plus 3x RS 232 to 10 100 Base T APPENDIX MULTENET POCKETPAD PocketPAD Power over Ethernet PHYSICAL SPECIFICATIONS 120mm x 90mm x 40mm
50. figuration parameters You will need to upload new Firmware to get the PocketPAD operational NOTE Use this option with Caution There should be no need for you to erase the Dataflash Perform Integrity Check Enter 6 Perform Integrity Check to check the PocketPAD s current Firmware If this fails try uploading the latest Firmware again List of images saved in flash no addr size cres crc c 1 000848080 808071624 J 69beb 6 69beb 6 OK e DHA at HTH 346fca43 3J4 amp 6fcah3 K If you have any problems upgrading the Firmware to your PocketPAD please inform Technical Support via email to assist UPGRADING MULTENET POCKETPAD TROUBLESHOOTING Chapter briefly explains some troubleshooting methods to help diagnose problems connecting to your PocketPAD Verifying MAC Addresses When the PocketPAD leaves the factory the only address associated with it will be its universally unique Ethernet address This is also referred to as the MAC Media Access Control address The MAC address is programmed at the factory and cannot be modified It is a 12 digit hexadecimal number and is printed on a bar coded label on the side of the unit PocketPAD MAC addresses currently begin with 0020B7 If the PocketPAD has no MAC address programmed the unit must be returned to MULT NET for re configuration TROUBLESHOOTING MULTENET POCKETPAD Ping Ping the PocketPAD to quickly verify that the device is reachable Ty
51. g 1 valid image found Verifying image 1 Saving all images to the Dataf lash DEVICE Kinks d aa Saving Image 1 You should perform an Integrity Check once it your firmware has uploaded Firmware Upload Errors Errors may occur Upload again if you receive a timeout Please start the image file transfer KERMIT Timeout occured during file transfer Please load a valid image If you receive the following error check that your firmware is the correct file It may also be a corrupted file or even an incomplete download No Magic Number detected The loaded image 1s not valid Please load a valid image UPGRADING MULTENET POCKETPAD Change Password Enter 4 Change Password to insert a new root password You need to enter your current old password then enter and confirm the new password DO NOT lose your password If the password is lost you will need to send your PocketPAD back to MIUL T NET to recover the change There is a cost associated with this recovery procedure Uparade Menu Change Upgrade Serial Speed 19280 start Upgrade Change Bootdelay 280 Change Password 71 Erase Dataflash Perform IntegritPlease enter current password Return Please enter new password Please repeat new password Password changed successfully Erase Dataflash Enter 5 Erase Dataflash to remove existing Firmware and the con
52. ges will impact Connection Type Default is Passive Passive Application accepts incoming TCP socket connections from remote hosts Set Remote Host IP Address amp Remote TCP Port to accept connections from that specific Host Port CONFIGURATION 35 MULTENET POCKETPAD This can be used to block unwanted access to the Serial Port data Active Application connects to a remote Host during the bootup cycle The Remote Host IP Address amp Remote TCP Port needs to be set Local TCP Port The local TCP Port from which socket connections are made Default is 5000 Valid Port numbers are in the range 502 65534 Remote Host IP Address Must be set if Connection Type is Active TCP Socket connections from this IP Address are initiated or accepted Default is null accept any Remote IP Address connection Remote TCP Port Mustbe set if Connection Type is Active TCP Socket connections to this Remote Port are initiated or accepted Default is 0 accept any Remote Port connection Application Protocol Default is Raw Raw Data is streamed transparently through the PocketPAD without any Protocol being used TC500 Every message is prepended with a 4 byte header ASCII Most Significant Byte first specifying the length of the message according to Burroughs TC500 Poll Select Idle Timeout Disconnect the TCP connection after it has been idle for a length of time To keep the connection alive set t
53. hanges the serial paramters used i e varied baud rates data bits stop bits flow control parity you should use the Telnet Redirector option Remember to configure the PocketPAD s network application to Redirector as well Different Ethernet Interfaces Available Two Ethernet interfaces are available Copper 10 100 Base T with RJ 45 connector 10 Base T Supports a 10 Mbps data rate on UTP cable The LAN segment length is only 100m INTRODUCTION MULTENET POCKETPAD 100 Base T Fast Ethernet Supports a 100 Mbps data rate over UTP cable segments of 100m This type of Ethernet is very common in the business workplace The next level up is Giga Bit Ethernet 1 Gbps 1000 Base T RJ45 connectors Fiber 100 Base FX MultiMode with SC connector Supports a 100 Mbps data rate for Ethernet over fiber optic cabling TIA EIA 568 A standard requires 62 5 125 um multimode fiber and SC connectors for new installations In addition 100 Base FX requires a minimum of two 62 5 125 um multimode fibers one for transmit data and one for receive data The advantages of using fiber optic medium are that it can be used in areas with a electro magnetic interferences long distance cable runs and in backbone cabling carrying high bandwidth Multimode fiber gives you high bandwidth at high speeds over medium distances The bandwidth is specified for 1 km or approx 3280 ft Shorter runs would have less dispersion and therefore
54. his value to 0 default UDP Application Type Use UDP IP to transmit packets over the Ethernet network Back Home Sav Reboot UDP Application Info Support Application Name test Serial Port comi Connection Type iottow Local UDP Port 5000 Remote Host IP Address m Remote LIDP Port Change Revert to current settings UDP Application Parameters overview Application Name _ This is the label you entered at the time of adding the Application 36 CONFIGURATION 36 MULTENET POCKETPAD Serial Interface Indicates the Serial Port to which these changes will impact Connection Type Default is follow follow Application accepts incoming UDP socket connections from remote hosts Set Remote Host IP Address and or Remote UDP Port to accept connections from that specific Host and or Port This can be used to block unwanted access to the Serial Port data fixed Application connects to a remote Host during the bootup cycle The Remote Host IP Address amp Remote UDP Port needs to be set Valid Port numbers are in the range 1 65535 A broadcast to the LAN will occur if Remote Host IP Address is set to 255 255 255 255 This will also allow UDP datagrams from any address to be accepted Local UDP Port The local UDP Port from which socket connections are made Default is 5000 Valid Port numbers are in the range 502 65534 Remote Host
55. ights reserved Under the copyright laws this manual artwork software and product designs may not be copied in whole or part without the written consent of MULT NET Under the law copying includes translation to another language or format MULT E NET 2201 Midway Road Suite 302 Carrollton TX75006 United States www multenet com
56. lla Select Edit Preferences Advanced Proxies Select Direct connection to the Internet TROUBLESHOOTING MULTENET POCKETPAD Tools Web Search Ctrl K General Read Mail 0 new AM Mew Message Ctrl M Gonera Home Page a Downloads Ctrl Connection Settings X bkmark Use Blank Page Extensions Configure Proxies to Access the Internet Themes a ne LL Direct connection to the Internet JavaScript Console Auto detect proxy settings For this network Fonts amp Colors Page Info C Manual proxy configuration Options P Use the same proxy for all protocols HTTP Proxy CR Port jb pages Languages SSL Proxy Port o o F e Ise Eech ort lo n FTP Proxy Port Sr when Check Now fo Gopher Proxy Port SOCKS Host Port Connection Settings No Proxy for localhost 127 0 0 1 Example mozilla org net nz 192 168 1 0 24 EH FireFox Select Tools Options General Connections Settings Check the Direct Cancel connection to the Internet option Recovering from a Lost Password Should you lose your Root password default is xxx you can recover from the fault by erasing the Dataflash You will need to know the Bootloader password default is user If both passwords are lost you can send the unit back to MUL
57. n Ethernet Address IP Address oem T 00 20 B 7 00 24 9F 192 168 2 118 PocketP AD v 00 20 B 7 22 00 11 192 168 4 172 PocketPAD v 00 20 B7 00 29 B3 192 168 5 55 PocketPAD 00 20 B7 00 20 98 132 158 5 104 EtherPAD Set configuration U parade firmware Set IP address Test connection You can Test connection to check if the PocketPAD is reachable via TCP IP If the test fails check your IP Address and Subnet Mask settings Check the Troubleshooting Guide for more fault finding tips Connection Test Network connection is OK Check that the IP Address you enter is not used by another host on the network Duplicate IP Addresses may cause unwanted network disruptions GETTING STARTED MULTENET POCKETPAD CONFIGURATION This chapter provides information on configuring your PocketPAD CONFIGURATION MULTENET POCKETPAD Configuration Overview There are a number of methods to configure the PocketPAD e Configuration File Upload via network using EtherPAD Explorer e Web Browser Configuration via network using a Web Browser Serial Configuration via the serial link using a terminal application e Telnet Configuration via network using a terminal application e DHCP BootP with TFTP automatically via network servers Three steps are required to configure the PocketPAD for operation 1 Configure the PocketPAD s IP Address Network Mask and Gateway IP Address 2 Config
58. ni ER Entry to delete N Add entry l Default D Delete entry c 2 new E Haturn M sun OD aa kai a US eR R Return Editing a TCP Application To edit the properties of this application press the number associated with the name i e 1 Note An existing application exists 1 Default This is a Factory Default Setting You can edit this application or even delete the application and add a new entry Check the TCP Application Parameters Overview for parameter explanations Remember to Save and Reboot the PocketPAD for the changes to take effect CONFIGURATION MULTENET POCKETPAD TCP Applications 1 Default eee TCP Application Default N Add entry 1 Serial Port comi D Delete entry 2 Connection Type passive R Return 3 Local Port 5000 4 Remote Host 5 6 Remote Port 0 Protocol raw R Return UDP Applications Options available N Add entry Add a new UDP application D Delete entry Remove an existing UDP application R Return Return to previous menu Configuration gt Applications Adding a UDP Application Press N to add a new UDP IP application The name you enter in can be any alphanumeric combination After pressing Enter you will be able to set the application details N Add entry Name of new UDP Applications new UDP Application new l Serial Port
59. onnection 38 Telnet Connection 38 Menu Configuration 38 Management Settings 39 Networking 39 Ethernet Interfaces 40 Routing 40 Name Servers 41 SNMP 41 Serial Interfaces 41 Applications 43 TCP Applications 43 UDP Applications 46 Reset to Factory Defaults 48 DHCP BootP with TFTP Configuration 48 Configuration using DHCP BootP 49 Configuration using TFTP 49 An Example of a TFTP File Format PocketPAD 1 49 UPGRADING Serial Firmware Upgrade KERMIT 52 Logging into Serial Configuration mode 52 Upgrading the Firmware 53 Firmware Upload Errors 54 Change Password 55 Erase Dataflash 55 Perform Integrity Check o9 TROUBLESHOOTING Verifying MAC Addresses 56 Ping 57 ARP 57 Traceroute 57 Telnet 58 Web Browser Proxy Settings 58 MULTENET POCKETPAD Recovering from a Lost Password 60 Troubleshooting LEDs 61 oystem 61 Serial Interface 61 Network Interface 10 100 Base T 61 APPENDIX Product Specification 64 PocketPAD 1 64 PocketPAD 2 65 PocketPAD 4 66 PocketPAD 1 RS 232 485 422 67 PocketPAD 2 RS 232 485 422 68 PocketPAD 4 RS 232 485 422 69 PocketPAD Power over Ethernet TO Interface Pin outs 71 Network Interface 71 Serial Interface 71 Cables 72 Straight 10 100 Base T Ethernet Cable 2 Crossed 10 100 Base T Ethernet Cable 72 Crossed Serial Cable 72 Full Crossed Serial Cable 73 Null Modem Crossed Serial Cable 73 Straight Serial Cable 74 END USER SOFTWARE LICENCE AGREEMENT 1 THE LICENCE 15 2 USE OF THE SOFTWARE
60. ootP with TFTP Configuration The PocketPAD can be configured to use DHCP or BootP to automatically configure the following settings at the time it boots either at reboot or power up The following can be configured Local IP Address Local Network Subnet Mask Optional Gateway IP Address Optional DNS Optional Domain Name Optional SMTP server FTP server IP Address You would configure the BootP server to assign an IP address and Subnet Mask to the PocketPAD BootP also allows you to configure extra parameters DHCP is an adapted form of BootP 48 CONFIGURATION MULTENET POCKETPAD If you upload a file to the PocketPAD via a TFTP server the PocketPAD will use this file for its configuration Configuration using DHCP BootP BootP Request When a PocketPAD having an IP address of 0 0 0 0 boots up it broadcasts a BootP request to the local segment every 5 seconds When a BootP server receives the PocketPAD s request it will search its BootP table for an entry that matches the PocketPAD s MAC address BootP reply If the BootP server finds a matching entry it will transmit a BootP reply back to the PocketPAD The response will contain the IP address assigned to the PocketPAD as well as its Network Mask as defined in the BootP table The BootP server can also be set up to include other network settings Configuration using TFTP The location of a TFTP server and the configuration filename can be set on the D
61. or use by the maximum number of concurrent users and for the maximum number of concurrent sessions as specified in the Purchase Agreement upon the terms and subject to the conditions contained herein USE OF THE SOFTWARE For the purposes of this Licence Use shall mean and include i utilization of the Software by copying transmitting or loading the same into the temporary memory RAM or installing into the permanent memory e g hard disk CD ROM or other storage device of the System for the processing of the System instructions or statements contained in such Software il in the case of Software embedded in hardware equipment by operating the hardware equipment iii storing the whole or any part of the Software on the System or other storage unit or disk iv utilizing but not copying the instructional and or operational manuals relating to the ooftware For the purposes of this Licence concurrent use shall mean simultaneous use of the Software by the number of users of the Licensee specified in the Purchase Agreement PROVIDED however that Software installed on a file server for the sole purpose of distribution to other workstations or computers is not being Used for the purposes of ascertaining the number of concurrent users LICENSEE S UNDERTAKINGS The Licensee may not perform any of the acts referred to in i iii below except to the extent and only to the extent permitted by the applicable law to the Licensee as a
62. ord for the Read Only account is public while the password for the Read Write account is private SNMP 1 Read Only community string public 2 Read Write community string private R Return Enter new Read Only community string we SNMP default settings Serial Interfaces Configure the PocketPAD s Serial Port parameters oelect the specific Serial interface when configuring the PocketPAD 2 and PocketPAD 4 figure below Serial Interfaces CONFIGURATION MULTENET POCKETPAD Serial Interfaces 1 Serial Interface 1 2 Serial Interface 2 4 Serial Interface 3 d Serial Interface 4 E Return Configuration 1 Management Settings 2 Networking 3 Serial Interfaces Serial Interface 1 1 Data Bits 8 2 Stop Bits 1 J Parity none e mg 1 Baud rate 19200 R Ret 5 Flow Control none 6 Connection Type rs232 7 Protocols raw R Return Set the Serial Interface 1 parameters to match those of the serial device you are connecting to the PocketPAD If these settings are incorrect data will be corrupted as it passes through the PocketPAD Serial Port Parameters overview Serial Interface ndicates the Serial Port to which these changes will impact 1 Data Bits Number of Data Bits Default is 8 2 Stop Bits Number of Stop Bits Default is 1 3 Parity Data Integrity method Default is None Other sup
63. pe the following from the Command Prompt Note Linux Unix users may need to add a switch option to get verbose details as is the Windows Command Prompt default c gt ping 192 168 2 118 Pinging 192 168 2 118 with 32 bytes of data Reply from 192 168 2 118 bytes 32 time lms TTL 64 Reply from 192 168 2 118 bytes 32 time lt lms TTL 64 Reply from 192 168 2 118 bytesz32 time lms TTL 64 Reply from 192 165 2 118 bytes 32 time lt lms TTL 4 Ping statistics for 192 168 2 118 Packets Sent 4 Received 4 Lost 0 04 loss Approximate round trip times in milli seconds Minimum Oms Maximum lms Average Oms Ping PocketPAD IP Address A Reply reveals that the PocketPAD is reachable If you observe a Timeout there may be numerous reasons to this error It could be a network disruption or a PocketPAD failure e g Power Outage Take note of time If latency is high timeouts may occur during remote configuration or even expected data throughput during normal operation For example Your office network is flooded with data transactions during daylight hours or your ISP peering links are congested at certain Peak hours This results in links being very latent slow Protocol standards dictate timeout parameters which cause packets to be dropped if data acknowledgement doesn t happen in a set time ARP Use the ARP command to check that the IP Address you set the PocketPAD to belongs to the Pocket
64. ported types are Odd Even Mark and Space 4 Baud rate Baud rate Default is 19200 bits per second Maximum is 230400 5 Flow Control Type of handshaking Default is None Other supported types are Hardware RTS CTS and Software Xon Xoff 6 Connection Type Default is RS232 on PocketPADs with RS232 only or RS232 enabled via dip switches on PocketPAD RS232 485 422 units Default is RS485 with PocketPAD RS232 485 422 units and RS4xx enabled via dip switches You will need to set the correct connection type here RS485 Half Duplex or RS422 Full Duplex CONFIGURATION MULTENET POCHKETIPALD 7 Protocols Default is Raw Raw Data is streamed transparently through the PocketPAD without any Protocol being used TC500 Burroughs TC500 Poll Select as used with ATMs Note f Flow Control is set to None a simple 3 wire Crossed Serial cable can be used instead of a Full Crossed Serial cable Refer to the Appendix for wiring info Make sure your Connection Type is set to the configuration on the dip switches Applications Configure the PocketPAD s Network applications Two options are available 1 TCP Applications Use TCP IP to transmit packets over the Ethernet network 2 UDP Applications Use UDP IP to transmit packets over the Ethernet network Confiquration 1 Management Settings 2 Hetworking 3 Serial Interfaces 4 Applications Applications l1 TCP Applications 2 UDP Applications R
65. rights reserved Contact details 2201 Midway Road Suite 302 Carrollton TX75006 United States Sales Email sales multenet com Technical Support Email techsupport multenet com Website http www multenet com MULTENET POCKETPAD Document Contents INTRODUCTION Introduction to PocketPAD 7 COM Port Redirection 7 Different Ethernet Interfaces Available 8 Multiple Network Connections 9 Power Over Ethernet 10 Power Over Serial 11 Security 11 Firmware Updates 11 GETTING STARTED Identifying your PocketPAD 13 Connecting the PocketPAD 14 10 100 Base T Ethernet Network Connection 14 Serial Port Connection 19 Configuring PocketPAD RS 232 RS422 RS485 units 16 RS485 Half Duplex Configuration 17 RS422 Full Duplex Configuration 18 RS232 Configuration 19 Configuring the PocketPAD 20 Discovering PocketPADs 20 CONFIGURATION Configuration Overview 24 MAC addresses 24 Configuration File Upload 24 Web Browser Configuration 25 Check your web browser proxy settings 29 Log into Web Configuration 25 Web Configuration 26 Menu Header 26 Save Reboot 27 Info 27 Management 28 Passwords 28 System Information 28 Troubleshooting 28 View Configuration File 29 System Log 29 MULTENET POCKETPAD Networking 30 Ethernet Parameters 30 Advanced Routing 31 Domain Name Servers 31 SNMP Settings 32 Serial Application 32 Serial Interface Settings 34 Application Type 35 Reset to Factory Defaults 37 Serial or Telnet Configuration 38 Serial C
66. rk This page gives you a brief overview of the current setup If you have changed any parameters you will need to Save Reboot for the changes to take effect Click Change Serial Parameters to set the Serial Interface Settings CONFIGURATION MULTENET POCKETPAD Back Home Save Eeboot Home Page Info Support Management Networking Serial Application Back Home Save Reboot Serial Application Settings Info Support comi Physical Layer Flow Control Protocol Type 19200 8 none 1 none raw re232 je Serj EL HI Application Type Application Name TCP Default Change Delete Add New Application TCP Ada If no Application exists type in any alphanumeric name to identify the Application select your Application Type TCP or UDP and click Add There are no applications configured Add New Application Default TCP gt Add a new Application Type no existing Applications You can modify an existing Application by clicking Change or remove the Application by clicking Delete You can undo changes if required via the Save Reboot menu with the Reboot with old settings option selected Application Type Application Name ITCP Default Change Delete Add New Application froe Ada Modify an existing Application by Changing or Deleting it oet your Application Type CONFIGURATION MULTENET POCKETPA
67. s on the local segment A broadcast is sent out to which MULT NIET products respond to Anew device will have no IP Address set unless a DHCP server is setup and has issued the PocketPAD an IP Address Identify the MAC Address on the PocketPAD to verify that the unit is online PocketPADs on remote segments and networks will not be seen by EtherPAD Explorer as routers will block the broadcast GETTING STARTED MULTENET POCKETPAD EtherPAD Explorer Ethernet Address IP Address Web configuration x RAL PocketPAD v 00 20 6 7 22 00 11 132 158 4 172 PocketPAD v 00 20 6 7 00 23 63 192 168 5 55 PocketP4D v 00 20 B7 00 20 38 192 168 6 104 EtherPAD Get configuration Set contiquration U parade firmware Set IP address You will need to Set IP Address to configure the PocketPAD via TCP IP Make sure the IP Address falls in your local subnet Ask your Network Administrator should you have issues getting these details The default Root password is xxx If an IP Address has already been set it may be that the DHCP server has assigned the network parameters The PocketPAD by default is set to obtain an IP Address from a DHCP server IP Address and Netmask needed E x IP Address 192 158 2 118 Network Mask f 255 255 248 0 Cancel Root password GETTING STARTED MULTENET POCKETPAD Z EtherPAD Explorer Web configuration Get configuratio
68. sh to use the autoselect feature To select the Network Type press 5 A sub menu is shown Press the number for the parameter you wish to use or R to cancel and return back the previous menu Ethernet Interface 1 L Ethernet Address 00 20 B7 00 20 AA 1 2 IP Address 192 168 2 118 3 Network Mask 255 255 248 0 4 Default Gateway 5 Network TYPES autoselect R Return Network Type 1 autoselect 2 10 BaseT Full Duplex 3 10 BaseT Half Duplex 4 100 BaseT Full Duplex 5 100 BaseT Sacr Bupeen Ethernet Interface Network Type selection 10 100 Base T Routing Routing menu provides options to make static routes to different networks If a Gateway is set the default route below is seen CONFIGURATION MULTENET POCKETPAD 1 Default Route S N Add entry D Delete entry R Return Default Route automatically configured if Gateway IP is set Name Servers Domain Name Server IP Addresses can be inserted here to provide Hostname functionality Instead of using IP Addresses you can use Hostnames i e demo multenet com The DNS must be reachable for this feature to work successfully The Gateway IP Address needs to be set if the Domain Name Servers are located outside the local subnet 1 DNS Server 1 0 0 0 0 2 DNS Server 2 0 0 0 0 R Return Enter DNS address Set DNS parameters SNMP Configure the passwords for the SNMP accounts Default passw
69. t combination and MULT NET will honour no warranty claim s where the Products is are used in such a combination and it is determined by MULT NET at its sole discression that the Products not meeting the relevant specifications is attributable to such product combination Ye y MULTENET POCKETPAD 3 WHAT THIS LIMITED WARRANTY DOES NOT COVER a Defects damage or injury resulting from use of the Products in other than accordance with the Products instructions and labelling b Defects damage or injury resulting from misuse accident or neglect c Defects damage or injury from improper or unauthorized testing operation maintenance installation adjustment or any alteration or modification of any kind and d Products disassembled or repaired in any manner other than by MUL T NET Users assume liability for service undertaken by anyone other than MULT NET or its authorized representative 4 HOW TO GET WARRANTY SERVICE Warranty service is available by contacting the MUL T NET service department at techsupport multenet com or a MUL T NET Service Center to obtain a return authorization number RAN Customer then ships the Products to the MUL T NET Service Center shipping prepaid along with a copy of the original invoice the RAN and a description of the problem In the event MULT NET determines that any returned Products conforms to its design specifications MUL T NET will charge Customer for the time spent by MULT N
70. ted to 20 seconds The easiest configuration method is via the Ethernet network using a web browser The GUI is simple and easy to navigate through the options 10 100 Base T Ethernet Network Connection There are two ways to connect to your PocketPAD via the Ethernet Network Via a 10 100 Base T Hub or Switch using a Straight Ethernet cable Direct connection from the PC using a Crossed Ethernet cable GETTING STARTED MULTENET POCKETPAD Hub Router Switch PocketPAD Straight Ethernet Cable Networked PC PocketPAD configuration via a Hub PocketPAD Networked PC e Crossed Ethernet Cable PocketPAD configuration via a Workstation Network Card Serial Port Connection The PocketPAD is a DTE Data Terminal Equipment device You need to choose the serial cable best suited to your serial device A number of cable options are available e Crossed Serial Cable most commonly used Full Crossed Serial Cable Null Modem Crossed Serial Cable Connect to another DTE Data Terminal Equipment device such as a PC Straight Serial Cable Connect to a DCE Data Communications Equipment device such as a Modem PocketPAD COM Port on PC e RS232 Null Modem Crossed Serial Cable Connecting PocketPAD amp PC serial ports together NOTE Only COM 1 has a full compliment of Serial line signals Extra Serial interfaces on the PocketPAD 2 and PocketPAD 4 contain the following signals on the each C
71. thernet cable and the switch hub or PC that it is connected to Remember PC gt Crossed Ethernet cable owitch Hub Straight Ethernet cable NOTE There is a slight delay between the LEDs flashing and the data transmitted received Do not expect precise realtime results with LED status TROUBLESHOOTING MULTENET POCKETPAD APPENDIX Reference pages for specifications and cable diagrams APPENDIX MULTENET POCKETPAD Product Specification PocketPAD 1 PHYSICAL SPECIFICATIONS 120mm x 90mm x 40mm Poly Carbonate 180g 75g Torpedo PSU 5V DC 2W PSU Weight opt Input Voltage Consumption 200mA Operating Temp 0 degrees Celsius to 60 degrees Celsius Storage Temp 10 degrees Celsius to 70 degrees Celsius SERIAL INTERFACE SPECIFICATIONS Serial Interface One RS 232 DB9 interface Baud Rate 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 230400 bps Parity None Even Odd Mark Space None Hardware RTS CTS Software Xon Xoff NETWORK INTERFACE SPECIFICATIONS TCP IP UDP IP ARP SNMP v1 amp v2 HTTP BOOTP DHCP TFTP ICMP TELNET HARDWARE SPECIFICATIONS ARM9 8MB RAM 4MB Flash Processor Memory LED Indicators Ethernet amp Serial interface status Power Heartbeat EXTRAS Removable DIN rail mounting bracket Scenarios APPENDIX x AJ x N OO N mp O Oo e O UJ Q U D MULTENET POCKETPAD
72. ure the Serial communication parameters 3 Configure network applications MAC addresses When the PocketPAD leaves the factory the only address associated with it will be its universally unique Ethernet address This is also referred to as the MAC Media Access Control address The MAC address is programmed at the factory and cannot be modified It is a 12 digit hexadecimal number and is printed on a bar coded label on the side of the unit PocketPAD MAC addresses currently begin with 0020B7 If the PocketPAD has no MAC address programmed the unit must be returned to MULTE NET for re configuration Configuration File Upload oelect your PocketPAD once you have scanned for devices using EtherPAD Explorer Click Get configuration to obtain a copy of the current PocketPAD configuration file This file can be modified and uploaded to give the PocketPAD new parameters using Set configuration Rebooting the PocketPAD will make the changes active The PocketPAD 1 configuration file is shown below VERSION 1 Imngt password xxx mngt sysname PocketPAD Imngt location HeadOffice Imngt contact techsupport multenet com net ether ethO ip 192 168 2 118 net ether ethO netmask 255 255 248 0 net ether ethO netlink autoselect CREATE net route Default Route net route Default Route network 0 0 0 0 net route Default Route mask 0 0 0 0 CONFIGURATION MUL
73. you wish to set Click 2 to initiate the PocketPAD s Firmware receiving mode If you have selected a different baud rate to the rate your are currently using you will need to disconnect and reconfigure your session to use the new baudrate You will be need to change back to the original baud rate once the firmware has uploaded Please change to 115288 baud then press ENTER to continue Upload the firmware when prompted Please start the image file transfer KERHIT Send a file from your terminal session manager Make sure the protocol used to deliver the file is set to KERMIT Browse to the location of your Firmware file File Edit view Call Transfer Help Send File Receive File Capture Text Send Text File v Capture to Printer Hyperterminal Transfer gt Send File Select the correct Firmware for the specific device A single Firmware release exists for PocketPAD ranges Check for updates on our website The upload may take some time to complete UPGRADING MULTENET POCKETPAD IKerrnit file send for serial Sending EMimwereApocketpadvoneXl D weleasepak Packet 238 Files bai Bette D Totalreties Last enor El File r tek of 1237 Elapsed 00 00 05 Remaining 00 06 24 Throughput 32550 bps Cancel cps bps Uploading Firmware via KERMIT 8 Hyperterminal On successful completion you will see the followin

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