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1. Z WARNING Do not charge the computer battery while you are onboard an aircraft e When charging or calibrating a battery e When installing or modifying system software 34 Chapter6 Managing power e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external power e The battery begins to charge e The display brightness increases e The Power Meter icon in the notification area changes appearance When you disconnect external power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The Power Meter icon in the notification area changes appearance Shutting down the computer A CAUTION Unsaved information is lost when the computer shuts down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recomm
2. 64 Chapter11 Backing up restoring and recovering 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 18 5V 3 5A or 19 5V 3 33A 65W 19V 4 74A or 19 5V 4 62A 90W Oa Co DC plug of external HP power supply E NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms G7 NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 0
3. Sp NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer i of 18 Chapter 3 Connecting to a network Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like speakers headphones monitor projector TV and on select models high definition devices Multimedia Features Here are some of the entertainment features on your computer o9 O N 7 O DO o Component Description 1 Internal microphone Records sound 2 Webcam select models only Records video and captures still photographs 3 Webcan light select models only On The webcam is in use 4 Wa USB ports Connect optional USB devices 5 Optical drive Reads and writes select models only to an optical disc 6 Speakers 2 Produce sound 7 Audio out headphone jack Produces sound when connected to optional Q powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and
4. Ey NOTE The first time you connect a USB device a message in the notification area lets you know that the device is recognized by the computer Removing a USB device CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 To remove a USB device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Connecting a powered USB device NCAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and its AC power cord is unplugged 1 Connect the device to the computer 2 Plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device stop the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Inserting and removing a digital storage card To insert a digital storage card Inserting and removing a digital storage card 37 CAUTION To reduce the risk of damage to the digital card connectors us
5. If you have a problem connecting to a WLAN confirm that the integrated WLAN device is turned on and properly installed on your computer 1 If the wireless light is off or amber press the wireless button wireless switch or wireless key to turn the wireless device on 2 Then try connecting to the WLAN again If you are still unable to connect follow the steps below 1 Select Start gt Control Panel gt System and Security 2 Inthe System area click Device Manager 3 Click the arrow next to Network adapters to expand the list and show all adapters 4 Identify the WLAN device from the Network adapters list The listing for a WLAN device may include the term wireless wireless LAN WLAN or 802 11 If no WLAN device is listed either your computer does not have an integrated WLAN device or the driver for the WLAN device is not properly installed For more information about troubleshooting WLANs see the website links provided in Help and Support Cannot connect to a preferred network You may not be able to connect to a preferred network because it is a security enabled WLAN You must have the security code to connect to this type of WLAN See the next section for additional information If entering a security code is not the problem you may have a corrupted WLAN connection Many times Windows can automatically repair a corrupted WLAN connection e __ If there is a network status icon in the notification area at the fa
6. 13 Troubleshooting and SUPPO nanana KNANG NANANA NAPAANAK AIDA NERO AEAEE PAA NAKO ANA NA PAA NN AA NASA NAN 66 TroubleshootiNg 222 ccccecesecceeteeeeecceeeetensccneeeenneceaaeetnaccesaeeesbecaaaeeseanecdaesesuacaeasenseceeeaenseaceeeneeeessaeeneaness 66 Disc drive problems aNG e aa E E AA 66 Wireless connection problems sssrinin aaa aaa aa 66 Cannot connect to a WLAN issssssessssesrrssserrrsstttrrrssrternsssttirusnstturunstttnnnnstennnat 67 Cannot connect to a preferred network ccccccecceeceeeeeeeeeeeeeeeeenenecaeeeeeeeeeess 67 viii Current network security codes are unavailable 1 1 1 0070077007700 asaaaaa 67 WLAN connection is very weak esssssesssreseserrnnnsssnnanatennndansananaattennaaanannnnaaeeenna 68 Cannot connect to the wireless router anaaaawawa nana wawawaannnnawwwaannna kunsaan 68 Network status icon is not displayed 7 7 0manannnnnaaaawanannanaaaasanananasanuwnaanns 69 Audie problems aNG AA AA AIRA NAA 69 Power management problems Uu aaa 69 Resolving a low battery level ssssssssressssrsrnnsssrnesserennanarennnasenennnnannannaaatennnaaanana 69 Resolving a low battery level when external power is available 69 Resolving a low battery level when no power source is available 70 Resolving a low battery level when the computer cannot exit Hibermalona AKUNG TALAGANG 70 Troubleshooting an AC adapter na nannwwwwwaaaaana
7. Environmental Notices Component Description 8 Audio in microphone jack Connects an optional computer headset Kk 4 microphone stereo array microphone or monaural microphone 9 HDMI port Connects an optional video or audio device such as HEMI a high definition television any compatible digital or audio component or a high speed HDMI device 10 External monitor port Connects an external VGA monitor or projector IC Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos To start the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam For details about using the webcam select Start gt Help and Support Using audio On your HP computer you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to USB ports or the audio out jack on your computer or on a docking station To connect wireless speakers to you
8. e Microsoft Certificate of Authenticity Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system The Microsoft Certificate of Authenticity is located on the bottom of the computer 12 Chapter 2 Getting to know your computer Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are affixed inside the battery bay Labels 13 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks
9. battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Disposing of a user replaceable battery A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access this guide select Start gt Help and Support gt User Guides Replacing a user replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP website for more information about ordering a replacement battery Running on external power For information about connecting to AC power see the Setup Instructions provided in the computer box The computer does not use battery power when the computer is connected to external power with an approved AC adapter or an optional docking expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external power under any of the following conditions
10. go to http welcome hp com country us en wwcontact_us html Chapter 1 Starting right 2 Getting to know your computer Finding your hardware and software information A Select Start 5 Computer A list displays all the devices installed in your computer including optical drives solid state drives SSD or a secondary hard drive To find out what software is included on your computer select Start 5 All Programs Front Component Description 1 Speakers Produce sound Right side HO Component Description 1 Optical drive Reads and writes select models only to an optical disk 2 Optical drive light e Green The optical drive is being accessed e Off The optical drive is idle 3 Optical drive eject button Releases the disc tray 4 USB ports Connect optional USB devices CAUTION While there are multiple USB ports on the same side only one USB port will able to support a high power device at a time NOTE For details about different types of USB ports see Using a USB device on page 36 Finding your hardware and software information 3 4 Component Description 5 o AC adapter light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 6 Power connector Connects an AC adapter 7 Security cable slot Attaches an optional security cab
11. installation contact customer support 72 Chapter 14 Electrostatic Discharge Index A AC adapter 4 action keys decrease screen brightness 26 Help and Support 26 identifying 10 increase screen brightness 26 next track or section 26 play pause resume 26 previous track or section 26 switch screen image 26 volume down 26 volume mute 26 volume up 26 wireless 26 airport security devices 42 antivirus software using 53 audio functions checking 21 audio in microphone jack 5 audio out headphone jacks 5 B backing up software and information 55 backups 59 battery conserving power 33 disposing 34 replacing 34 storing 34 battery bay 11 13 battery information finding 33 battery power 32 battery release latch 11 battery temperature 34 best practices 1 BIOS determining version 56 downloading an update 57 updating 56 Bluetooth device 14 17 Bluetooth label 13 boot order changing 64 buttons left TouchPad 7 27 optical drive eject 3 power 9 right TouchPad 7 27 TouchPad on off 7 C cables USB 37 caps lock light identifying 8 caring for your computer 48 Certificate of Authenticity label 12 checking audio functions 21 cleaning your computer 48 components bottom 11 display 6 front 3 left side 4 right side 3 top 7 computer traveling 34 configuring audio for HDMI 23 connecting toa WLAN 17 connector power 4 conservation power 33 corporate WLAN connection 17 critical battery level 34 CyberLink P
12. know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 20 e You know you can create a powerful presentation with Microsoft applications But did you know you can also connect to a projector to share your ideas with a group See Connecting a VGA monitor or projector on page 21 More HP resources You have already used Setup Instructions to turn on the computer and locate this guide For product details how to information and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Help and Support e Abroad range of how to information and troubleshooting tips To access Help and Support select Start 5 Help and Support For more details go to http www hp com support Best practices 1 2 Resource Contents Safety 8 Comfort Guide e Proper workstation setup To access this guide select Start gt Help and e Guidelines for posture and work habits that increase your Support gt User Guides or go to http www hp com comfort and decrease your risk of injury ergo e Electrical and mechanical safety information Worldwide support e Chat online with an HP technician To get support in your language go to www hp com NOTE When support chat is not available in a particular support language it is available in English e Email support e Find support telephone numbers
13. of sale the seller Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents kt Ms LA AA ua 1 Best practices Aa AA TA a 1 FUN TINGS tO AO ANAN NAAN AA NAA Aa mae 1 More HP TeSOUICES a aaa aaa haaha 1 2 Getma TO know your computat naa ARANGKADA 3 Finding your hardware and software information ccccccceceeeeeneeeeeeeeeeeeeeeeeeceeeeeaeeeeeeseeaaaeeeeeeeenaaees 3 FON 25 eens cde fh AGA NARIN ANG NG nA an AA 3 RON SIOE oscar oo cance cepa c cc epanenceungy santeace ca E ak eeetesvahsuusetarenenuesetaeeuaecsaseuasumuccteranty 3 Len SIM NANA EA ANAN 4 DIS PAY nasan NA NAA E A cans neta eee Seda 6 TOP aman GAGANA GANGBANG AA AA AA 7 TouchPad erna ladiaetaatididesessietaiedee seer ees 7 e o PNE AA T ET TE tee wp ca Se
14. that applies to your country or region These notices are located in Help and Support 6 Chapter 2 Getting to know your computer Top TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on or off 2 TouchPad light e On The TouchPad is off Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Top Lights Component Description 1 Caps lock light On Caps lock is on which switches the keys to all capital letters 2 ly Power light e White The computer is on e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power 3 i Wireless light e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 8 Chapter 2 Getting to know your computer Buttons and speakers Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press
15. the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings select Start 5 Control Panel 5 System and Security 5 Power Options or see Managing power on page 30 Top 9 Keys Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Used in conjunction with hotkeys 3 ar Windows logo key Displays the Windows Start menu Na 4 Action keys Execute frequently used system functions 5 Windows applications key Displays a shortcut menu for items beneath the 10 Chapter2 Getting to know your computer cursor Bottom Component 1 Battery bay Description Holds the battery 2 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Battery release latch Releases the bat
16. want the pointer to go Using the TouchPad 27 Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse 28 Chapter5 Using the keyboard and pointing devices Using TouchPad gestures The TouchPad supports a variety of gestures that let your fingers swipe pinch and rotate to manipulate items on the desktop To use TouchPad gestures place two fingers on the TouchPad at the same time Ey NOTE TouchPad gestures are not supported in all programs To view the demonstration of a gesture 1 Select Start gt Control Panel gt Hardware and Sound gt Synaptics TouchPad 2 Click a gesture to activate the demonstration To turn the gestures off or on 1 Select Start gt Control Panel gt Hardware and Sound gt Synaptics TouchPad 2 Select the check box next to the gesture that you want to turn off or on 3 Click Apply and then click OK Scrolling Scrolling is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion G7 NOTE Scrolling speed is controlled by finger speed Pinching Zooming Pinching allows you to zoom in or out on images or text e Zoom in by placing two fingers together on the TouchPad and then moving them apart e Zoom out by placing two fingers apart on the TouchPad and then mov
17. wireless device is on If the wireless light is off all wireless devices are off Ey NOTE On some models the wireless light is amber when all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems 14 Chapter3 Connecting to a network To use operating system controls select Start 5 Control Panel 5 Network and Internet 5 Network and Sharing Center For more information select Start 5 Help and Support Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ef NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or
18. your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP Ey NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN e Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information see Help and Support 16 Chapter 3 Connecting to a network Conn
19. 00 ft Input power 65 13 Troubleshooting and support e Troubleshooting e Contacting customer support Troubleshooting Disc drive problems If the disc tray fails to open normally follow these steps 1 Insert the end of a paper clip into the release access 1 in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces Ey NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Wireless connection problems Some possible causes for wireless connection problems include the following e Wireless device is not turned on e Wireless device is not installed correctly or has been disabled 66 Chapter 13 Troubleshooting and support e Wireless device encountered interference from other devices e Wireless device or router hardware has failed G7 NOTE Wireless networking devices are included with select computer models only If wireless networking is not listed in the feature list on the side of the original computer package you may add wireless networking capability to the computer by purchasing a wireless networking device Cannot connect to a WLAN
20. 2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc 58 Chapter 10 Using Setup Utility BIOS and System Diagnostics 11 Backing up restoring and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed Creating backups f Use HP Recovery Manager to create recovery media immediately after you set up the working computer As you add hardware and software programs create system restore points As you add photos video music and other personal files create a backup of your system and personal information Creating recovery media to recover the original system After you successfully set up the computer you should create recovery discs or a recovery flash drive using HP Recovery Manager You will need these recovery discs or recovery flash drive to perform a system recovery should the hard drive become corrupted A system recovery reinstalls the original operating system and then configures the settings for the default programs What you need to know Only one set of recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines how many blank DVD discs will be required Use DVD R DVD R DVD R DL DVD R DL dis
21. 9 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code f IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer e Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Locating your security software HP Security Assistant provides a starting location for quick access to a collection of security software applications that are organized by task Instead of searching for each application through the Start menu and Control Panel HP Security Assistant allows you to access the applications for the following security tasks e Setting up Internet and antivirus security e Backing up and recovering files e Ma
22. HP E7 NOTE For worldwide support go to http welcome hp com country us en wwcontact us html Here you can Chat online with an HP technician Ey NOTE When support chat is not available in a particular language it is available in English e Email support e Find support telephone numbers Locate an HP service center Contacting customer support 71 14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal surface of the component If you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or
23. I audio by following these steps 1 Right click the Speaker icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Digital Output Device HDMI 3 Click Set Default and then click OK To return the audio stream to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers 3 Click Set Default and then click OK Using video 23 Managing your audio and video files CyberLink PowerDVD helps you manage and edit your photo and video collections A To start CyberLink PowerDVD select Start gt All Programs gt Music Photos and Videos and then click CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help 24 Chapter 4 Enjoying entertainment features 5 Using the keyboard and pointing devices Your computer allows easy on screen navigation In addition to the keyboard a TouchPad allows you to perform on screen functions Your computer may also have an integrated numeric keypad Select models also have special action keys or hot key functions to perform routine tasks simply In addition to the pointing devices such as a TouchPad included with your computer you can use an external USB mouse purchased separately by connecting it to one of the USB ports on the c
24. User Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2012 Document Part Number 67937 1 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local point
25. aintenance Disk Cleanup 45 Disk Defragmenter 45 memory module inserting 47 removing 46 replacing 46 memory module compartment identifying 12 Microsoft Certificate of Authenticity label 12 mouse external setting preferences 25 N network jack identifying 4 o operating environment 65 74 Index operating system Microsoft Certificate of Authenticity label 12 Product Key 12 optical disc inserting 39 removing 40 optical drive bay identifying 12 optical drive eject button identifying 3 optical drive light identifying 3 optical drive identifying 3 19 optional external devices using 37 original system recovery 62 P passwords Setup Utility BIOS 53 Windows 52 pinching TouchPad gesture 29 ports external monitor HDMI 4 20 22 USB 3 4 19 VGA 21 power battery 32 conserving 33 power button identifying 9 power connector identifying 4 power lights identifying 8 power meter 31 PowerDVD 24 Product Key 12 product name and number computer 12 public WLAN connection 17 4 20 21 R readable media 30 recovering from the dedicated recovery partition 62 recovering from the recovery discs 63 recovering the original system 62 recovery 62 HP Recovery Manager 62 recovery discs 59 recovery media 59 recovery system 62 regulatory information regulatory label 13 wireless certification labels 13 restore points 60 restoring files using HP Recovery Manager 62 restoring the original system creating recovery m
26. and Restore on page 62 Creating backups 61 Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably Usually uninstalling the software fixes the problems If uninstalling does not fix the problems you can restore the computer to a previous system restore point created at an earlier date and time To revert to a previous system restore point when the computer was running correctly 1 Select Start 5 Control Panel 5 System and Security 5 System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Click System Restore and follow the on screen instructions Restoring specific files If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin or if files become corrupt restoring specific files is useful Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager You can only restore specific files that you have backed up before Restoring specific files using HP Recovery Manager The dedicated HP Recovery partition lets you restore specific files or to a specific point from the recovery partition 1 Access HP Recovery Manager in either of the following ways e Select Start gt All Programs gt Security and Protection gt HP Recovery Manager gt HP Recovery Manager e Turnon or r
27. and the computer returns to the screen where you stopped working 3p NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when exiting Sleep or Hibernation follow these steps 1 Select Start 5 Control Panel 5 System and Security 5 Power Options 2 In the left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended Ey NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions 5 Click Save changes Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan move the pointer over the Power Meter icon at the far right of the taskbar e To access Power Options or to change the power plan click the Power Meter icon and select an item from the list Different power meter icons indicate whether the computer is running on battery or external power The battery icon displays a message if the battery reaches a low or critical battery level Selecting a power plan A power plan manages how the compute
28. ar or properly disconnect the external hard drive Replacing a hard drive A CAUTION Drives are fragile computer components that must be handled with care Do not drop a drive place items on it or expose it to liquids or temperature or humidity extremes See Handling drives on page 42 for specific precautions when handling drives 42 Chapter 8 Maintaining your computer CAUTION To prevent information loss or an unresponsive system Before removing or installing a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system i 2 3 4 5 Save your work and shut down the computer Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface Remove the battery Remove the hard drive 1 Remove the service door Improving performance 43 2 Loosen the hard drive cover screw 1 and then lift up the cover 2 and remove it 3 mp ob ee ee ee ee es ee Remove the 4 screws that hold the drive in place 1 4 Remove the hard drive bracket 2 which hold the hard drive in place to access the hard drive itself Disconnect the hard drive cable 3 from the computer Lift the hard drive out of the hard drive bay 44 Chapter8 Maintaining your computer 5 Disconnect the h
29. ard drive cable 1 from the hard drive Remove the brackets from the hard drive 2 Disconnect the hard drive cable 3 from the hard drive To install a hard drive reverse this procedure Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently Ey NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files tha
30. ate notifications when they become available Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition If you don t clean your computer dust and dirt particles can build up Z CAUTION Avoid using the following cleaning products to clean your computer Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer 48 Chapter 8 Maintaining your computer Cleaning the display sides and cover Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Allow the display to dry before closing the computer cover Use a pre moistened germicidal wipe to clean the sides and cover Fibrous materials such as paper towels can scratch the computer y NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard Z CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components e To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe e To prevent keys from sticking and to remove dust
31. by sharing drives connected to another computer in your network Ey NOTE Some discs such as DVD movies and games may be copy protected and therefore unusable through DVD or CD drive sharing To share on the same network From the computer you are sharing select Start 5 Computer Right click what you want to share and click Properties Select the Sharing tab and then select Advanced Sharing Select the Share this folder check box Type a name in the Share name text box Click Apply and then click OK oe Fa 6 BO OS To view the shared drive A Select Start 5 Control Panel 5 Network and Internet 5 Network and Sharing Center Using optical drives 41 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for travelling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also as your computer gets older you might consider installing larger drives and adding more m
32. charged Turn off wireless devices when you are not using them Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port Stop disable or remove any external media cards that you are not using Before you leave your computer initiate Sleep or Hibernation or shut down the computer Running on battery power 33 Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the power meter icon in the notification area displays a low or critical battery notification Ey NOTE For additional information about the power meter see Using the power meter on page 31 The computer takes the following actions for a critical battery level e f Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation e f Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Storing a user replaceable battery CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If your computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored
33. commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one
34. cording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings on your computer select Start 5 Control Panel 5 Hardware and Sound gt Sound Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to access a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a video graphics array VGA port which connects analog video devices Some computers also have an high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV Ly IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions if you have questions Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation connect a monitor or projector to the computer s VGA port Using video 21 To connect a monitor or projector 1 Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown IC 2 Press f4 to alternate the screen image between 3 display states e View the screen image on th
35. cs or a flash drive Do not use rewriteable discs such as CD4RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Be sure that the computer is connected to AC power before you begin creating the recovery media The creation process can take up to an hour or more Do not interrupt the creation process Store the recovery media in a safe location separate from the computer If necessary you can exit the program before you have finished creating the recovery media The next time you open HP Recovery Manager you will be prompted to continue the process Creating backups 59 Creating the recovery media 1 Select Start and type recovery in the search field Select Recovery Manager from the list Allow the action to continue if prompted 2 Click Recovery Media Creation 3 Follow the on screen instructions to continue To recover see Recovering the original system using HP Recovery Manager on page 62 Creating system restore points A system restore point is a snapshot of ce
36. e computer e View the screen image simultaneously on both the computer and external device e View the screen image on the computer extended to the external device e View the screen image on the external device monitor or projector Each time you press f4 the display state changes Connecting an HDMI TV or monitor To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions To connect an HDMI device to your computer you need an HDMI cable sold separately 22 Chapter 4 Enjoying entertainment features To connect a high definition TV or monitor to your computer 1 Connect one end of the HDMI cable to the HDMI port on the computer HEM ae 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 3 display states e View the screen image on the computer e View the screen image simultaneously on both the computer and external device TV or monitor e View the screen image on the computer extended to the external device e View the screen image on the external device Each time you press f4 the display state changes Configuring audio settings with HDMI TV HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer if the HDMI sound does not configure itself automatically you can turn on HDM
37. e minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the digital storage slot and then press in on the card until it is firmly seated a A sound indicates that the device has been detected and a menu of options displays To remove a digital storage card CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 Click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 On ab o ey NOTE If the card is not ejected pull the card out of the slot Using optical drives An optical disc drive uses laser light to read or store large amounts of information Some drives can only read information but others can also write burn information onto a blank disc 38 Chapter 7 Managing and sharing information Use these tips for best performance of your optical drive When the battery is the only source of power be sure the battery is sufficiently charged before writing to media Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration Make su
38. e sure that both memory modules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Save your work and shut down the computer Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface Remove the battery from the computer Remove the service door from the computer S p oS S oS S If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up 46 Chapter 8 Maintaining your computer b Grasp the edge of the memory module 2 and then gently pull the module out of the memory module slot Z CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe container 8 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory
39. e the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen Click System Recovery in the HP Recovery Manager window Follow the on screen instructions Recovering using the recovery media 1 2 If possible back up all personal files Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer Ey NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 64 Restore and recovery 63 3 4 5 Press f9 at system bootup Select the optical drive or the flash drive Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 2 3 Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash drive 1 2 Si 4 Insert the flash drive into a USB port Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select the flash drive from the boot options window
40. ecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is on If the wireless light is off press the wireless button Ey NOTE On some models the wireless light is amber when all wireless devices are off 2 Click the network status icon in the notification area at the far right of the taskbar Select your WLAN from the list 4 Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection Ey NOTE If no WLANS are listed you may be out of range of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection Ey NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices A Bluetooth device provides short range wi
41. ects eeeteeeeee eee eeeaaeeeeeeeeetaaeeeeeeeeeeaaas 60 Backing up system and personal information 1 maassssaaawawananaaaawawanasanasanwaaasasssasunnans 60 Tips for a successful backup 2 0 0 2 2 cece cee cece cece teen eeeeeeeecaecaeeeeeeeeeeeeeeeteteeeseneeeaaees 61 What you need to KNOW a NAA AA ents 61 Creating a backup using Windows Backup and Restore 0esseeeeeeees 61 Restore and TECOVENY a a NANANA GA DA AN Aa 62 Restoring to a previous system restore point anannnnnwwawawaaaaannaaaaaawaaaasassasanunaaaans 62 Restoring Specific MOS naa NAAN PAMANA NANANA ALAALA 62 Restoring specific files using HP Recovery Manager 2 manwawwwwwwna naaa 62 Restoring specific files using Windows Backup and Restore 0007 62 Recovering the original system using HP Recovery Manager cccccscseeeeeeeteeeeeeeeeaes 62 What you need to KNOW u uman nnanawaanaaannanaaananunuanannannusanananunsnannnaannsnarrnaanasssnn 63 Recovering using HP Recovery partition aaasannnaaaawaawaaananananananana nanan 63 Recovering using the recovery media 722 a awwaa nn nnawwww ana nananawwwaaannnnannna ans 63 Changing the computer boot order 1 ma aasawaawaanananawwwaanannasananana 64 12 SPOCHICAUOMGS daa GNG NANGGAD KAANAK ANA 65 Input DOWN NAAANINAG ANNA AGANG 65 Operating environment orasan ran ppa 2NN a pa AN a sag edtveates 65
42. edia 59 RJ 45 network jack identifying 4 S scrolling TouchPad gesture 29 security cable lock installing 55 security cable slot identifying 4 security wireless 16 serial number 12 serial number computer 12 service door 46 service labels locating 12 setting password protection on wakeup 31 setup of WLAN 16 Setup Utility BIOS passwords 53 shipping the computer 49 shutdown 35 Sleep exiting 30 initiating 30 slots Digital Media 5 security cable 4 software CyberLink PowerDVD 24 Disk Cleanup 45 Disk Defragmenter 45 software updates installing 54 speakers identifying 3 19 storing a battery 34 supported discs 59 system recovery 62 system restore points 60 creating 60 T temperature 34 TouchPad buttons 7 27 using 27 TouchPad gestures pinching 29 scrolling 29 zooming 29 TouchPad light 7 27 TouchPad on off button 7 27 TouchPad zone identifying 7 27 traveling with the computer 13 34 49 Troubleshooting and support 66 troubleshooting AC adapter 70 troubleshooting audio functions 69 troubleshooting disc drive 66 troubleshooting low battery level 69 troubleshooting power management 69 troubleshooting wireless connection 66 turning off the computer 35 U unresponsive system 35 USB cable connecting 37 USB devices connecting 36 description 36 removing 37 USB hubs 36 USB ports identifying 3 4 19 using external AC power 34 using passwords 51 using the power meter 31 V vents identifyi
43. een saver passwords select Start 5 Help and Support Setting Windows passwords Password Function User password Protects access to a Windows user account You may also set up your computer to require the user password to exit Sleep or Hibernation See Setting password protection on wakeup on page 31 for more information Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents 52 Chapter9 Securing your computer and information Setting Setup Utility BIOS passwords Password Administrator password Function e Must be entered each time you access Setup Utility BIOS e If you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check before the Press the ESC key for Startup Menu message is displayed you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer or exit Hibernation e If you forget your power on password you cannot turn on or restart the computer o
44. emory Handling drives Observe these precautions when handling drives Before removing or installing a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to cle
45. ended procedure is to use the Windows Shut down command Gg NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select Start 5 Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press cirl alt delete and then click the Shut down icon on the display e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power e On models with a user replaceable battery remove the battery Shutting down the computer 35 7 Managing and sharing information Drives are digital storage devices including hard drives solid state drives optical drives and more that help you store manage share and access information Your computer has an internal hard drive that stores your computer s software operating system as well as providing storage for all of your personal files Some computers also have a built in optical drive that allows you to read or write to a CD or DVD to play and record audio and video For added capacity or functionality connect an external drive purchased separately such as an optical drive or hard drive or insert a digital storage card to import information directly from your phone or camera A USB flash drive connected to the Un
46. es 30 Using Sleep or Hibernation anag NG BALINGIT NANANG eddie needs RAANG NG 30 Initiating and exiting Sleep o oo ee ect eee eee ieee e eee NNKGKGNA NN AKKKGENA teeeeeeeenneeeeeeee 30 Initiating and exiting Hibernation eee ceeeeee cence eee eeeeeeeeeeseceeaeeeeeeeeaeeeeeseeenaeeeeeeeaaeeees 31 Setting password protection on wakeup cccccccccecceeceeeeeeeeeeeeeeeeaaeaaesaecaeeeeeeeeeeeeeteeeteeees 31 Using the power meter ccccsssecceesssseneceeeseneaeceeesenaauaceeeseqeaaaecceseaeaaaeceesaaqnaucceeeseannbecseeaneneceeees 31 Selecting a power plan cccccecceeceseeeneeeeeaaeeeceeeeeeeeee ees tad saaaeaaaaeaaeaaeeeseeeeeeeeeeeedeeesecscncaceneceeeeeeeeeeess 31 Running on battery Power aaa NG ANG denne NA BTANA NANG 32 Removing a user replaceable battery manannwaawawannanaaawaananananananasaasanawaaasasssnnnaanns 32 Finding battery information 11111177111445422xx3044 p023 GAAN a 33 Conserving battery power daa a ALA NANANA TANAN 33 Identifying low battery levels 2 0 2 cece eter tctee eerie ee tere tien eee eeetieeeeeeeniieeeeeeeeniaeeeeeee 34 Storing a user replaceable battery mananwwwwannanawwwanananaaaaaaaanasanaasaanaasansaaasassansnanns 34 Disposing of a user replaceable battery manaanawawaaaaananaanananananasasanaananansssanaananaaassnn 34 Replacing a user replaceable battery umsaaananawwaaaaanawanaaaanaanasanasanunansasssaraa
47. estart the computer and then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window and follow the on screen instructions Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to restore your backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Recovering the original system using HP Recovery Manager HP Recovery Manager software allows you to repair or recover the computer to its original factory state 62 Chapter 11 Backing up restoring and recovering What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the disc provided by the manufacturer A system recovery should be used as a final attempt to correct computer issues If you have not already tried restore points see Restoring to a previous system res
48. f devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS follow these steps 1 Tum on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility BIOS Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen Ey NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the tab ke
49. gt ii f7 Begins pauses or resumes playback of an audio CD a DVD or a BD f8 Plays the next track of an audio CD or the next section of a DVD or a BD d f9 Decreases speaker volume incrementally as long as you hold down the key f10 Increases speaker volume incrementally as long as you hold down the key d O 11 Mutes or restores speaker sound f2 Turns the wireless feature on or off tp NOTE A wireless network must be set up before a wireless connection is possible 26 Chapter 5 Using the keyboard and pointing devices Using the TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on or off 2 TouchPad light e On The TouchPad is off e Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons as you would use the buttons on an external mouse Turning the TouchPad off or on To turn the TouchPad off or on quickly double tap the TouchPad on off button The TouchPad light is off when the TouchPad is on 2X 4 gt Navigating To move the on screen pointer slide one finger across the TouchPad in the direction you
50. ing critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer Select Start gt All Programs gt Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 16 54 Chapter9 Securing your computer and information Backing up your software applications and information Regularly back up
51. ing them together Using the TouchPad 29 6 Managing power Your computer can operate on either battery power or external power When the computer is only running on battery power and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation Using Sleep or Hibernation Microsoft Windows has two power saving states Sleep and Hibernation When Sleep is initiated the screen clears and your work is saved to memory allowing you to resume your work faster than when you exit Hibernation If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state the computer initiates Hibernation In the Hibernation state your work is saved to a hibernation file on the hard drive and the computer turns off Z CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card Ey NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at
52. iversal Serial Bus USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed Ey NOTE For information about connecting external wireless devices see Connecting to a network on page 14 Ey NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect to numerous kinds of external devices to your computer such as a USB keyboard mouse external drive printer scanner or USB hub Your computer may have more than one type of USB port Be sure to purchase devices that are compatible with your computer Type Description USB 2 0 Transfers data at 60 MB s USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices Connecting a USB device Z CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device 36 Chapter 7 Managing and sharing information A Connect the USB cable for the device to the USB port G7 NOTE The USB port on your computer may look slightly different from the illustration in this section d A sound indicates that the device has been detected
53. l Notices NOTE When a device is connected to a headphone jack the computer speakers are disabled 8 a Digital Media Slot 9 Hard drive light Supports the following digital card formats e Secure Digital SD Memory Card e Secure Digital Extended Capacity SDxC Memory Card e Secure Digital High Capacity SDHC Memory Card e MultiMediaCard MMC Blinking white The hard drive is being accessed 10 d Power light e White The AC adapter is connected and the battery is charged e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Left side 5 Display Component Description 1 WLAN antennas 2 select models only Send and receive wireless signals to communicate with wireless local area networks WLANs 2 Internal microphone Record sound 3 Webcam Records video captures still photographs and allows video conferences and online chat by means of streaming video To use the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam 4 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices
54. le to the computer Left side NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Component 1 External monitor port BO QHOSO Description Connects an external VGA monitor or projector 2 3 Vents 2 RJ 45 network jack Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Connects a network cable 4 HEI HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 5 USB port Chapter 2 Getting to know your computer Connects an optional USB device NOTE For details about different types of USB ports see Using a USB device on page 36 Component 6 Audio in microphone jack o Description Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Ta Audio out headphone jacks Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmenta
55. lint and particles from the keyboard use a can of compressed air with a straw extension Z WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards from the computer o Turn off and then disconnect all external devices o Remove any media from the drive before removing the drive from a drive bay Z CAUTION Perform this action before shipping storing or traveling with a drive This will help reduce the risk of damage to the computer damage to a drive or loss of information Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays in
56. module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the module Improving performance 47 9 Replace the memory module service door 10 Replace the battery 11 Turn the computer right side up and then reconnect external power and external devices 12 Turn on the computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic upd
57. n a hotspot where several WLANs are active several will be displayed 3 Click a network and then click Remove Cannot connect to the wireless router 68 If you are trying to connect to the wireless router and are unsuccessful reset the wireless router by removing power from the router for 10 to 15 seconds If the computer still cannot make a connection to a WLAN restart the wireless router For details see the router manufacturer s instructions Chapter 13 Troubleshooting and support Network status icon is not displayed If the network status icon is not displayed in the notification area after you configure the WLAN the software driver is either missing or corrupted A Windows Device not Found error message may also be displayed The driver must be reinstalled Get the latest version of the WLAN device software and drivers for your computer from the HP website at http www hp com If the WLAN device you are using was purchased separately consult the manufacturer s website for the latest software To get the latest version of the WLAN device software for your computer follow these steps 1 Open your Internet browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the search box 4 Press enter and then follow the on screen instructions E7 NOTE If the WLAN device you are using was p
58. naging passwords user accounts and parental controls e Maintaining your computer and installing the latest HP and Windows updates To open HP Security Assistant select Start gt All Programs gt Security and Protection gt HP Security Assistant Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer Locating your security software 51 You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer When creating passwords follow requirements set by the program Change your passwords at least every three months An ideal password is long and has letters punctuation symbols and numbers Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as scr
59. nanan eee eee erent ee erence ee GN NANG SARANANE RENTNAAR NA NS 54 Backing up your software applications and information 2 c ceeceeeceeeeeecceecaeceeeeeeeeeeeeeeeeeeeeneess 55 Using an optional security cable lock 7 0a aaanaaaaananaanasanasnannanasasnansanasarannannanssarasnanaaasarsnnanssnn 55 vii 10 Using Setup Utility BIOS and System Diagnostics 1 mmaamasaaanaanana sees eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeees 56 starting setup Utility BIOS mah a T 56 Updating the BIOS 2 saa nG a ANA a NA AA Aha 56 Determining the BIOS Version 2a AA An 56 Downloading a BIOS update 0000 eee eter eeeeene teers eeeeaaaeeeeeeeeeaaeeeeeeeeeenaeeeeeseeeeaas 57 Using System DIAGnOStCS sericesnceirisiriiot iiie A AEE EE EEEE EAEE EEEE EEE ERS 57 11 Backing up restoring and recovering 1 an annnaaanaaaasasnsana sin innan niisisssi kiinaa 59 Creating DACKUPS naaa nalala karag haka 59 Creating recovery media to recover the original system 77 000nananaawwaaaaananawaaans 59 What you need to KNOW Uu uman ananwwaanananuanaaaaannnsananananusana nn annnsanannannnssarnnaanasssana 59 Creating the recovery media munnanannnnwanawaaaaaanananananansnna anas 60 Creating system restore POMS a ANAN NNAA RANA AN 60 What you need to KNOW 00 cece ee tceeee terete eee eee teeeeeeeeeeeeeeetieeeeeetiaeeeeee 60 Creating a system restore point eee ceeeee
60. nanawawaanannnananawaaannnasas0nanas 70 Contacting Customer SUpport ccceceeeeeeceee tee eeeeeeaaeeaecaaeeeeeeeeeeeeeeeeeeeeeeeeeeteeseseesaecaaecacsaesaaeeeeeeees 71 14 Electrostatic DISGHAIGE ABAKA 72 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment To get the most out of your computer read this chapter to learn about best practices after setup fun things to do with your computer and where to go to get more HP resources Best practices To protect your smart investment after you set up and register the computer we recommend the following steps e If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 14 e Become familiar with the computer hardware and software Go to Getting to know your computer on page 3 and Enjoying entertainment features on page 19 for information e Update or purchase antivirus software Learn more at Using antivirus software on page 53 e Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 59 Fun things to do e You know you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV and watch the video on TV For more information see Connecting an HDMI TV or monitor on page 22 e You know you can listen to music on the computer But did you
61. nect the computer to AC power during backups Allow enough time for the backup Depending on files sizes it may take more than an hour Verify the amount of free space on your backup storage device before you back up You should back up Before adding or changing software or hardware Before the computer is repaired or restored On a regular schedule to be sure you have recent copies of personal information After you add many files for example if you saved videos from a birthday party Before using antivirus software to remove a malicious program After adding information that is hard to replace such as pictures videos music project files or data records Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore You can select the level you want to back up from individual folders to drives The backups are compressed to save space To back up 1 2 Select Start gt Control Panel gt System and Security gt Backup and Restore Follow the on screen instructions to schedule and create a backup y NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information To restore see Restoring specific files using Windows Backup
62. network and if you have previously connected to that network follow the steps below to connect to the network 1 Select Start 5 Control Panel 5 Network and Internet 5 Network and Sharing Center 2 In the left panel click Manage wireless networks A list showing the available WLANs is displayed If you are in a hotspot where several WLANs are active several will be displayed 3 Select the network in the list right click the network and then click Properties Ey NOTE If the network you want is not listed check with the network administrator to be sure that the router or access point is operating 4 Click the Security tab and enter the correct wireless encryption data into the Network security key box 5 Click OK to save these settings WLAN connection is very weak If the connection is very weak or if your computer cannot make a connection to a WLAN minimize interference from other devices as follows e Move your computer closer to the wireless router or access point e Temporarily disconnect wireless devices such as a microwave cordless phone or cellular phone to be sure that other wireless devices are not interfering If the connection does not improve try forcing the device to reestablish all connection values 1 Select Start gt Control Panel 5 Network and Internet 5 Network and Sharing Center 2 Inthe left panel click Manage wireless networks A list showing the available WLANs is displayed If you are i
63. ng 4 11 VGA port connecting 21 video 21 Ww webcam 20 webcam light identifying 6 19 webcam identifying 6 19 Windows applications key identifying 10 Windows Backup and Restore restoring files 62 Windows logo key identifying 10 Windows passwords 52 Windows security updates installing 54 Wireless Assistant software 14 wireless button 14 wireless certification label 13 wireless controls button 14 operating system 14 Wireless Assistant software 14 wireless light 8 14 wireless module compartment identifying 12 wireless network WLAN connecting 17 corporate WLAN connection 17 equipment needed 16 functional range 17 public WLAN connection 17 security 16 using 15 wireless network securing 54 WLAN antennas identifying 6 WLAN device 13 15 WLAN label 13 writable media 30 Z zooming TouchPad gesture 29 Index 75
64. ng the display sides and COVED 000000000000e0aaasaaaaaaaaannanasanassnassssssssssassenen 49 Cleaning the TouchPad and keyboard 00 07anananaawwaaanananunanasasanasanasasanawnassssssassnnnannns 49 Traveling with or shipping your computer asaananaaaa ana nana eee enti eee eee KNA NNNG GN NN aGKKG karna nnnnsnnknn asana 49 9 Securing your computer and information nananana aanas 51 Locating your security software ee ci eeeete eet eennee terete ater rete eaaae eee eeeaaaeeeeeeeaaeeeeeeeedaeeeeeseeiaeeeseeiees 51 USING passwords aaa NAAN Anang Akma aa aka dagecwendae ipeeedhsad coeenvaa ass 51 Setting Windows passwordS na nanawwwanananaaawaaaananaaawanananananaannnsnnananwanasnasanaanasascssnnns 52 Setting Setup Utility BIOS passwords cee 0na nanwwwwawaanananasawawaanannasanannanasanasanann nanan 53 Using Internet security sottware u Aa 53 Using antivirus Software Xa NAA BAN KA KANNADA BINAN NAA RANA 53 Using firewall software 0 eee et enti etree NA NNNANNNG GNNNNAENNE CNN ANANEKNCGNNNANKKKC KNA NN NNKKK aaaea aaa 54 Installing software Update a GA AL na A a ANG 54 Installing Windows security updates mn aaanwwawnanananasawaaaaasaaanananasanannanasssasssnnanassrnn 54 Installing HP and third party software updates ma naanawawanaaananunanawanananusanannananssanana 54 Securing your wireless network a naaaawawanawaaawana
65. nnanasan 34 Running on external POWET naasa NA a PG AA AA 34 shutting down the COMPUTER Na LAG NAA AA a decd 35 vi 7 Managing and sharing information 1111 anin e ovanan nsona eanne 36 Using a USB GGVICC aaa aha aka Apa a 36 Connecting a USB devie ssa aiiin a E ANEETA GI tae 36 Removing a USB de vip o aaa aaa EEA 37 Connecting a powered USB device eee cecceceeeeeeneeee eee etette teste eeaaeeeeeeesaaeeeeeeeeeaeeeeseeenaaes 37 Inserting and removing a digital storage card 7 mumanasawaananannusawawaaaananasanasaaasanasansannaasassssona 37 Using optical drives aaa Ama ina anG 38 Inserting an optical CISC Aa AA a AG ANA NAA NANA 39 Removing an optical dis aaa NANA AINA ANNA ANA AL 40 Sharing drives on the network asiasi kinena ninni NARE RE A 41 8 Maintaining your Computer issirinksi aaia 42 Improving perormance Ulama KING aaa aaa aa aaa a aaa aaa 42 Handling de SANA AA BA ABA 42 Replacing a hard Grivel 221 aaa ana ANNA GAD 42 Using Disk Defragmenten 22 aaa ANAN ANNA NANANG 45 Using Disk Cleanup ccc eee eee reer ee NNNANNN KNA NANAENNNEENNNANAENEEANNNNNNKKKCC00N NN NNKKKK Kan aNNs 45 Adding or replacing memory modules seeeeesssssensessrnnessesennnnnnnnnnnnaasenennnaaannannnaaaetennnaaanaana 46 Updating programs and ANNE ANAN GAAN ANGARA NAN Naaman Na 48 Cleaning your computer o oo cece eee ana nawanaNG GNG NNNNGNNN EN diadenn KNA NNNAEKNNEKNNAANEKNNEENNANANNNE diaaa iea 48 Cleani
66. nnn0nn 20 AA AA 20 Connecting speakers kanin aed aap EPE BAG 20 Connecting headphones aa am AL Kha aa Aa hands 20 Connecting a microphone ana AANGAL 20 Checking the SOUNO ieii Gaman ADA paaa naako 2A apak sada bnaab pa akma aNG 21 USING VIDEO a nan PADA ANNA NA ETE 21 Connecting a VGA monitor or projector seeesssseseserrranssssnnesseennnnaarannnaaanennnaaannannnaateennaaanan 21 Connecting an HDMI TV or MONOT oo eee e cence eee eeeeae eee eeeaaaeeeeeeeeaeeeeeeeenaeeeeeeeeaas 22 Configuring audio settings with HDMI TV 0 eee ceeceeeeeeeeeeeeeeeeeenteeeeeeeeeaaes 23 Managing your audio and video files 27 7 7 00000mananasusunananasasasnananasanasnnaaaasasnansassasasnnanasarerannsasara 24 5 Using the keyboard and pointing devices nnmnnn nnna 25 Using the keyboard ant AA a 25 Using ALT GR key combinations 2 0 0 0 cece eeeeeee eee eeeeeeeeeeeeeeeeeeeeeeseeeaaeeeeseeenaaeeeeseeeaeees 25 Using the action keys nln 25 USING the TOUCK PAG aaa a NAA npa paha ahn 27 Turning the TouchPad off or ON aaaaaaaaananaawanaananaaaaaanananasanannananasanannanannsarsrnansnssarrnana 27 NAVIGALING sa ANING NAA AA AN NAN 27 SCl AA EOE OA 28 Using TouchPad gestures 000 0 cece teeeeeee eee eeeeeenae eee eeeeeeaaeeeeeeeeeaaaeeeeeeeeeiaeeeeeseeeenaees 29 SGOINN NAAAGNAS AALAGA DRA den heated 29 PINCHING ZOOMING naaa mapa iaacdieynnhiaetentiaadentiadiaedadhiys 29 6 Managing POWER pan NANANA NENA n
67. ntial safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP A CAUTION Removing a battery that is the sole power source for the computer can cause loss of information So before removing the battery save your work and initiate Hibernation or shut down the computer through Windows To remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery Ey NOTE The battery release latch automatically returns to its original position 32 Chapter 6 Managing power 3 Pivot the battery 2 upward and 3 remove it from the computer Finding battery information Help and Support provides the following tools and information about the battery Battery Check tool in Help and Support to test battery performance Information about calibration power management and proper care and storage to maximize battery life Information about battery types specifications life cycles and capacity To access battery information select Start 5 Help and Support 5 Learn 5 Power Plans Frequently Asked Questions Conserving battery power Use the following tips for conserving battery power and maximizing battery life Lower the brightness on the display Select the Power saver setting in Power Options Remove the battery from the computer when it is not being used or
68. o Locate an HP service center Regulatory Safety and Environmental Notices e Important regulatory notices including proper battery disposal information To access this guide select Start 5 Help and Support gt User Guides Limited Warranty e Specific warranty information about this computer To access the warranty select Start gt Help and Support gt User Guides or go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S product support go to http www hp com go contactHP For worldwide product support
69. omputer To customize pointing device settings button configuration click speed and pointer options select Start gt Control Panel and type mouse in the search box in the upper right corner of the screen Click Mouse Using the keyboard The keyboard allows you to type and the action keys and hot keys allow you to perform specific functions For more details about the keyboard keys see Keys on page 10 3p NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using ALT GR key combinations Some countries have keyboards with an alt gr key that is used for special key combinations To type the rupee symbol on a keyboard that includes this key use the alt gr 4 key combination Region specific keyboards in India can use the ctrl shift 4 keys for the rupee symbol To learn about alt gr key combinations go to the Microsoft Office website www office microsoft com and search for alt gr Using the action keys An action key performs an assigned function The icon on each of the f1 through f12 keys illustrates the assigned function for that key To use an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and System Diagnostics on page 56 for instructions on opening Setup Utility BIOS and then follow the instr
70. omputer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 2 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power Exit Hibernation by pressing the power button Troubleshooting an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power The computer does not turn on The display does not turn on The power lights are off To test the AC adapter 1 2 3 4 Shut down the computer Remove the battery from the computer Connect the AC adapter to the computer and then plug it into an AC outlet Turn on the computer e fthe power lights turn on the AC adapter is working properly e fthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure e fthe connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact customer support for information about obtaining a replacement AC power adapter 70 Chapter 13 Troubleshooting and support Contacting customer support If the information provided in this user guide or in Help and Support does not answer your questions you can contact HP Customer Support at http www hp com go contact
71. owerDVD 24 D deleted files restoring 62 digital card inserting 38 Digital Media Slot identifying 5 Disk Cleanup software 45 Disk Defragmenter software 45 drive media 30 E electrostatic discharge 72 esc key identifying 10 external AC power using 34 external devices 37 external monitor port 4 21 external monitor port identifying 20 F firewall software 54 fun things todo 1 Function key identifying 10 H hard drive light 5 HDMI configuring audio 23 HDMI port connecting 22 HDMI port identifying 4 20 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high definition devices connecting 22 HP and third party software updates installing 54 HP Recovery Manager 62 hubs 36 l input power 65 installing critical security updates 54 optional security cable lock 55 integrated webcam light identifying 6 19 internal microphone identifying 6 19 Internet connection setup 16 Internet security software using 53 J jacks audio in microphone 5 audio out headphone 5 Index 73 network 4 RJ 45 network 4 K keys action 10 esc 10 Windows applications 10 Windows system logo 10 L labels Bluetooth 13 Microsoft Certificate of Authenticity 12 regulatory 13 serial number 12 service 12 wireless certification 13 WLAN 13 latch battery release 11 lights AC adapter 4 capslock 8 hard drive 5 optical drive 3 power 8 TouchPad 7 27 webcam 6 19 wireless 8 M m
72. r computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring audio settings with HDMI TV on page 23 Before connecting audio devices be sure to adjust the volume Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones or speakers to your computer follow the device manufacturer s instructions Z WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record sound in a setting free of background noise 20 Chapter 4 Enjoying entertainment features Checking the sound To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 Select Start 5 All Programs 5 Accessories 5 Sound Recorder 2 Click Start Re
73. r exit Hibernation NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 Open Setup Utility BIOS by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 Use the arrow keys and follow the on screen instructions When the Startup Menu is displayed press f10 3 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the ope
74. r right of the taskbar right click the icon and then click Troubleshoot problems Windows resets your network device and attempts to reconnect to one of the preferred networks e fthere is no network status icon in the notification area follow these steps 1 Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Click Troubleshoot problems and select the network you wish to repair Current network security codes are unavailable If you are prompted for a security code or network key or a name SSID when connecting to a WLAN the network is protected by security You must have the current codes to make a connection Troubleshooting 67 on a secure network The SSID and security code are alphanumeric codes that you enter into your computer to identify your computer to the network e For a network connected to your personal wireless router review the router user guide for instructions on setting up the same codes on both the router and the WLAN device e Fora private network such as a network in an office or at a public Internet chat room contact the network administrator to obtain the codes and then enter the codes when prompted to do SO Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security You must change the corresponding code in your computer accordingly If you are provided with new wireless network keys and SSID for a
75. r uses power and helps you conserve power and maximize performance The following power plans are available e HP Recommended Automatically balances performance with energy conservation e Power Saver Saves power by reducing system performance and screen brightness e High Performance Favors performance but may use more energy Using the power meter 31 You can also create your own power plan and customize it to suit your needs Use HP Power Manager select models only or Windows Control Panel to select a power plan or to create your own plan To start HP Power Manager select Start gt Control Panel gt Hardware and Sound gt HP Power Manager To access the Power Options in the Control Panel select Start gt Control Panel gt System and Security 5 Power Options and then select a power plan from the list Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Removing a user replaceable battery Your computer includes a user replaceable battery Z WARNING To reduce pote
76. rating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused Using Internet security software 53 For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e _ Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Microsoft Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 48 Installing Windows security updates Updates to the operating system and other software may have become available after the computer left the factory Microsoft sends out alerts regard
77. re you have installed the latest software updates for the drive If the disc you are using is not clean wipe it with a dry lint free soft cloth Your computer may include an optical drive that supports one or more of the following disc technologies CD A compact disc stores data that is read by a laser from the optical disc drive The following CD formats are available o CD Recordable CD R which allows the computer to read information and to record information one time on the CD Once the information is recorded on the CD R disc it cannot be changed or erased it is permanent o CD Re Writable CD RW which allows you to read information and record information many times to the CD Information on the CD can be erased DVD A digital video disc is a high capacity optical disc It can store more information than a CD A double sided DVD can store up to 17 GB The following DVD formats are available o DVD Recordable DVD R or DVD R which allow the computer to read information and to record information one time on the DVD After the information is recorded on the disc it cannot be changed or erased it is permanent The DVDs can be used in DVD R drives o DVD Re Writable DVD RW or DVD RW which allow to read information and record information many times to the disc Information on the disc can be erased The DVDs can be used in DVD R drives Inserting an optical disc 1 2 3 4 Turn on the computer Press the release bu
78. reless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network There are 2 kinds of wired connections local area network LAN and modem connection A LAN connection uses a network cable and is much faster than a modem which uses telephone cable Both cables are sold separately Z WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack Connecting to a wired network 17 Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router
79. rotection tab 4 Click Create and follow the on screen instructions To restore see Restoring to a previous system restore point on page 62 Backing up system and personal information 60 Your computer stores information that is important to you such as files emails and photos and you will want to keep that information even if you download a virus or the system stops working properly How completely you are able to recover your files depends on how recent your backup is As you add new software and data files you should create backups on a regular basis Chapter 11 Backing up restoring and recovering Tips for a successful backup Number backup discs before inserting them into the optical drive Store personal files in the Documents library and back up this folder periodically Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 2 4 Display the screen you want to save Copy the screen image To copy only the active window press alt prt sc To copy the entire screen press prt sc Open a word processing document and then select Edit 5 Paste The screen image is added to the document Save and print the document What you need to know You can back up your information to an optional external hard drive a flash drive a network drive or discs Con
80. rtain hard drive contents saved by Windows System Restore at a specific time A restore point contains information such as registry settings that Windows uses Restoring to a previous restore point allows you to reverse changes that have been made to the system since the restore point was created Restoring to an earlier system restore point does not affect data files saved or emails created since the last restore point but it does affect software you may have installed For example if you download a photo from a digital camera and then restore the computer to the state it was on the previous day the photo remains on the computer However if you install photo viewing software and then restore your computer to the state it was on the previous day the software will be uninstalled and you won t be able to use it What you need to know e Ifyou restore to a restore point and then change your mind you can undo the restoration e You should create system restore points o Before you add or change software or hardware o Periodically whenever the computer is running normally e System Restore also saves shadow copies of files that have been changed since the last restore point was created For more information about using shadow copies to restore see Help and Support Creating a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System Protection 3 Click the System P
81. software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service EG NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Connecting to a wireless network 15 Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 Ey NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or
82. stead of magnetism and do not damage drives e f you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline Traveling with or shipping your computer 49 e Ifthe computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately e fyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE e fthe computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on e Ifyou are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary o Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary Z WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 50 Chapter 8 Maintaining your computer
83. t you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions Improving performance 45 Adding or replacing memory modules Adding memory can help improve your computer s performance Your computer is like your physical work area The hard drive is the filing cabinet where you store your work and the memory is the desk where you work When your memory isn t big enough to hold all your work easily like a desk overflowing with work your productivity slows down A great solution to improve performance is to expand the amount of memory you have in your computer The computer has two memory module slots The memory module slots are located on the bottom of the computer under the service door The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots Z WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object Ey NOTE To use a dual channel configuration with a second memory module b
84. tery from the battery bay Bottom 11 Component Description 4 t i Wireless compartment and The service door provides access to the memory module compartment wireless compartment memory module keyboard screw and optical compartment keyboard access screw and drive bay optical drive bay LU CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact customer support through Help and Support 5 Hard drive bay The hard drive cover provides access to the hard drive bay Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer The labels are in easily accessible locations e Serial number label Provides important information including the following Serial XKXXXXXX WMI Product XXXXXXKX MMO Warranty ly lyy Model 3000000 Component 1 Product name 2 Serial number 3 Product part number 4 Warranty period 5 Model description Have this information available when you contact technical support The serial number label is affixed to the bottom of the computer
85. the factory to initiate Sleep after a specific period of inactivity depending on whether the computer is running on battery power or on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Sleep in any of the following ways e Briefly press the power button e Close the display e Select Start click the arrow next to the Shut down button and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Press a key on the keyboard e Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and the computer displays the screen as it was when you stopped working Ey NOTE If you have set the computer to require a password on wakeup you must enter your Windows password before the computer redisplays your work 30 Chapter6 Managing power Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a specific period of inactivity depending on whether the computer is running on battery power or on external power or when the battery reaches a critical battery level Power settings and timeouts can be changed in Windows Control Panel To initiate Hibernation select Start click the arrow next to the Shut down button and then click Hibernate To exit Hibernation briefly press the power button The power lights turn on
86. tore point on page 62 and partial restores see Restoring specific files on page 62 try them before using HP Recovery Manager to recover your system A system recovery must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail If the recovery media do not work you can obtain recovery discs for your system from the HP website The Minimized Image Recovery option is recommended for advanced users only All hardware related drivers and software are re installed but other software applications are not Do not interrupt the process until it is complete otherwise the recovery will fail Recovering using HP Recovery partition The HP Recovery partition select models only allows you to restore your system without the need for recovery discs or a recovery flash drive This type of recovery can only be used if the hard drive is still working To check for the presence of a recovery partition select Start right click Computer then select 3 Manage gt Disk Management If the recovery partition is present a Recovery drive is listed in the window Ey NOTE Recovery discs have been included if your computer did not ship with a recovery partition k 2 3 Access HP Recovery Manager in either of the following ways e Select Start and type recovery in the search field Select Recovery Manager from the list e Tum on or restart the computer and then press esc whil
87. ttee AR eda A T E eaten 8 Buttons and speakers anan wanna naa NAA ANAN N NG KUNG NG te EEEEEEAAEEAAEEENAESNE ESEE EEEE EAEE ENRE nn REEE et 9 KOE neniun naran EA A re reece re tree rere 10 BOU anana ANA E E E a E e A 11 LAD CIS EN E A ST E E N A S E E N S A A A 12 3 Connecting to a NOWWOTK nana NINE 14 Connecting to a wireless network 000 0 eect cette renn AiAi eee ernie tees SAARE SENERARA ERER 14 Using the wireless Controls AA ALA Aa 14 Using the wireless button u s 14 Using operating system controls aaa ananwwawanawanananaananannssanaananaassanaananaasssnn 14 Using a WLAN 2am ap nA AA NAA NA BANNA Bah 15 Using an Internet service provider cc ccceeeeeeeeeeeeneeeeeeseeeeeeeeteeeaeeeeteeaaeeees 15 Setting up a WLAN 22gal aasa paaa NA a aaa 16 Configuring a wireless router mnansaawawananasaaanananusanaanasanaanaannanssssssnannssnnn 16 Protecting your WLAN mma NGABA NGABA NANG 16 Connecting tora WLAN aaa aaa AR ana 17 Using Bluetooth wireless devices nananana awawaananaaaananaananaaaanananassassananaaassssses00nanns 17 Connecting to a wired NetWork Uu aaa ama 17 Connecting to a local area network LAN c cceeeeceeeeeeeeeeeseeeeeseaeeeeseeeeeseaeesneeeeeeenees 18 4 Enjoying entertainment features 2211mr AA 19 Using the webcam cece cere een nner NUN ANAANNNNENNNAAEKNNENANANAKNNEENNANAENNECNNANANNNEECNNNNNKKGkannasnasan0
88. tton 1 on the drive bezel to release the disc tray Pull out the tray 2 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle Ey NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle Using optical drives 39 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place Ey NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 6 Close the disc tray Ey NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Removing an optical disc 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces Ey NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case 40 Chapter7 Managing and sharing information If the disc tray does not open normally see Disc drive problems on page 66 Sharing drives on the network You can access software and data and install applications
89. uctions at the bottom of the screen To activate the assigned function after disabling the action key feature you must press the fn key in combination with the appropriate action key Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Using the keyboard 25 Icon Key Description d f1 Opens Help and Support which provides tutorials information about the Windows E operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to customer support sa f2 Decreases the screen brightness incrementally as long as you hold down the key ad f3 Increases the screen brightness incrementally as long as you hold down the key i 4 Switches the screen image between display devices connected to the system For Il example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard This action key can also alternate images among other devices that are receiving video information from the computer E 5 Opens a Web browser rr f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD
90. ur hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Gg NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly Using System Diagnostics 57 To start System Diagnostics 1 Tum on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f
91. urchased separately consult the manufacturer s website for the latest software Audio problems To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play back the sound To confirm or change the audio settings on your computer select Start gt Control Panel gt Hardware and Sound gt Sound Power management problems Some possible causes for power management problems include the following e _ Low battery levels e AC adapter problems Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Troubleshooting 69 Resolving a low battery level when no power source is available Initiate Hibernation Save your work and shut down the computer Resolving a low battery level when the c
92. y and the arrow keys to select Exit gt Exit Discarding Changes and then press enter 56 Chapter 10 Using Setup Utility BIOS and System Diagnostics Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 Atthe download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on yo
93. your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 59 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 3 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place Backing up your software applications and information 55 10 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types o

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