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1. Use the directory card to record the names of the speed dial numbers you stored To write names on the directory card 1 Remove the clear plastic cover by inserting the tip of a small item such as a paperclip into the hole at the top edge of the cover 2 Pull out the directory card 3 Write the information on the directory card 4 Replace the directory card and the plastic cover To change the directory card 1 Follow Steps 1 and 2 above to remove the old directory card 2 Insert the new directory card and replace the plastic cover 12 Menu setup Telephone settings Menu overview Use the menus to change the telephone settings 1 When the telephone is idle press MENU ENTER to enter the main menu 2 Press W or A to scroll to the feature to be changed Press MENU ENTER 3 Press W or A to scroll to the desired settings 4 Press MENU ENTER to save your selection The telephone plays a confirmation tone and returns to the previous menu To exit without making changes press CANCEL OR Press and hold CANCEL to return to idle mode Q NOTE If no key is pressed within 30 seconds the telephone automatically returns to idle mode Menu structure SET DATE TIME PRIMARY LINE PREFERRED MODE LCD BACKLIGHT RINGER VOLUME DIRECTORY CALL HISTORY LANGUAGE SPEED DIAL HOME AREA CODE PHONE SETTINGS LOC AREA CODE1 SET AREA CODE LOC AREA CODE2 VOICEMAIL LOC AREA CODE3 LOC AREA CODE4 L1 COVM ON OFF L2 COVM
2. Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Telephone base Handset with coiled Power adapter handset cord Telephone line cords clear Mounting bracket 2 conductor and black 4 conductor mos Eata Gatet Quick start guide ML17929 Two line corded telephone Two line corded telephone mes with caller ID call waiting with caller ID call waiting Replacement User s manual Quick start guide directory card User s manual ML17929 Two line corded telephone with caller ID call waiting Table of contents Getting started Quick reference guide ee 2 Telephone installation eee 4 Telephone base installation 4 DAU POM sesctss T T T Installation opti iS sisisi 8 Tabletop to wall installation 8 Wall to tabletop installation 10 Optional headset ssssssssssssssss00000 12 Directory CANO siisii 12 Menu setup Telephone settings s Menu OVErVIEW Lu esseecseeseeestesseeseees Set date and time essences 14 Set the primary line 14 Choose the preferred mode 15 LCD backlight ninsis Ringer volume Langage sinisnennninna Set home and local area codes 17 Voicemail indicator settings 18 Voicemail indicator esses 18 Clear voicemail indication 18 Turn COVM central offic
3. Telephone settings Choose the preferred mode You can set the preferred mode to speakerphone or headset Your selection is used automatically when dialing a number from the directory redial or call history without lifting the handset Your selection is also used for speed dialing when auto speaker is set to On see Turn auto speaker on or off on page 29 If a corded headset is not plugged in the speakerphone is used automatically The preferred mode is set to SPEAKERPHONE by default To change the setting 1 When the telephone is idle press MENU ENTER 2 Press W or A to scroll to PHONE SETTINGS Press MENU ENTER 3 Press W or A to scroll to PREFERRED MODE Press MENU ENTER 4 Press W or A to scroll to SPEAKERPHONE or HEADSET 5 Press MENU ENTER to save The telephone plays a confirmation tone and returns to the previous menu LCD backlight Use this feature to turn the LCD backlight on or off 1 When the telephone is idle press MENU ENTER 2 Press W or A to scroll to PHONE SETTINGS Press MENU ENTER 3 Press W or A to scroll to LCD BACKLIGHT Press MENU ENTER 4 Press W or A to scroll to ON or OFF 5 Press MENU ENTER to save The telephone plays a confirmation tone and returns to the previous menu 15 Menu setup Telephone settings Ringer volume You can set the ringer volume level 1 7 or turn the ringer off 1 2 Press W or A to scroll to RINGER VOLUME Press W or A to scroll
4. 866 288 4268 e The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet 6 Getting started Data port If you want to connect another device such as a modem or fax machine to the wall jack use the jack labeled DATA on the back of the telephone base The data port uses line 2 only DATA port Getting started Installation options If you want to mount your telephone on a wall connect the telephone base to a standard dual stud telephone wall mounting plate If you do not have this mounting plate you can purchase one from many hardware or consumer electronics retailers Professional assistance may be required to install the mounting plate Tabletop to wall installation To install your telephone base in the wall installation position make sure you first unplug the power adapter from the electrical outlet and the telephone line cord from the wall outlet 1 Hold down the switch hook on the telephone base then slide the handset tab upwards to remove it from the slot Rotate the handset tab 180 degrees Push the handset tab down into the slot until it locks into position Switch hook ber Handset tab 2 Depending on whether the mounting bracket is in low or high tabletop position press the flexible tabs to release the mounting bracket Remove the mounting bracket
5. Appendix Limited warranty 5 How do you get warranty service To obtain warranty service in the United States of America visit www telephones att com or call 1 800 222 3111 in Canada please dial 1 866 288 4268 NOTE Before calling for service please review the user s manual A check of the PRODUCT s controls and features might save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must a Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and b Include a v
6. Dy NAME ees 33 Review the directOry eesseecseeesees 33 Dial delete or edit directory Entries eesccescceeecsees 34 Display dialect 34 Deleting directory entries 34 Editing directory entries 34 Caller ID About Caller D oe eessssecseesosecneersees 35 Information about caller ID with Call WAIN G ienis 35 How caller ID history call log WOIKS ws ciacdinctancanemaicetsascticn 36 Caller ID operation sssessssssssssss000000 37 Memory mathi isisisi 3T Missed calls indicator ee 37 Reviewing call history 37 Dialing OPtiONS ee eeesessseecseeeeeeees 38 Display Caliscccssccssssetecccanecaseciis 38 Deleting call history entries 38 Saving a call history entry to The directory ossis 39 Saving a call history entry to a speed dial location 40 Reasons for missing caller ID informations sasia 41 Appendix Indicator lights and alert tones 42 INGICATOL LIGHTS eeaeecseeecseseseeeneeees 42 Alert TONGS cciccinnisansdisaeananin 42 Screen display messages s 43 Troubleshooting eseeeeesees General product care Important safety information 49 Safety information esses 49 Especially about corded TELE phONe Sissies 49 FCC and ACTA information 50 Part 15 Of FCC fUleSeiiiiiisics 52 Industry CAMA ssseecseccseesseecneeesseess 52 Limited warranty sssssssssssssosscseeeeseesee Tech
7. ON OFF CLEAR VOICEMAIL 13 Menu setup Telephone settings Set date and time If you subscribe to a caller ID service provided by your telephone service provider the date month and time are set automatically with each incoming call 1 2 Press MENU ENTER to select SET DATE TIME Use the dialing keys to enter the correct date and Press or A to scroll to AM or PM When the telephone is idle press MENU ENTER Press W or A to scroll to PHONE SETTINGS Press MENU ENTER time To enter a number that is less than 10 enter a O before the digit Press cin or pir to move the cursor to the left or right OR Press W or A to scroll to the desired digit Press ciD lt or pir to move the cursor to the left or right 6 Press MENU ENTER to save The telephone plays a confirmation tone and returns to the previous menu Q NOTE The telephone plays an error tone if you enter an invalid date or time Set the primary line Use this feature to select the default telephone line to be used when you make calls The primary line is set to LINE1 by default 1 2 4 Press W or A to scroll to LINE1 or LINE2 Press MENU ENTER to save The telephone plays a Press W or A to scroll to PRIMARY LINE When the telephone is idle press MENU ENTER Press W or A to scroll to PHONE SETTINGS Press MENU ENTER Press MENU ENTER confirmation tone and returns to the previous menu 14 Menu setup
8. conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative repairs or replaces at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer will retain the defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer returns the repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a p
9. date it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments ACTA We are required to provide you with the following information 1 Product identifier and REN information The label on the back or bottom of this equipment contains among other things an identifier indicating product approval and the Ringer Equivalence Number REN This information must be provided to your telephone service provider upon request For equipment approved prior to July 23 2001 the product identifier is preceded by the phrase FCC Reg No and the REN is listed separately For equipment approved after that date the product identifier is preceded by US and a colon and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon For example the product identifier US AAAEQ03T123XYZ indicates the REN would be 0 3 The REN is used to determine how many devices you can connect to your telephone line and still have them ring when you are called In most but not all areas the sum of all RENS should be five 5 0 or less You might want to contact your telephone service provider for more information Connection and use with the nationwide telephone network The plug and jack used to connect this equipment to the premises wiring and the telephone network m
10. displayed number To access a number up to 24 digits from the speed dial memory while on a call e Press the speed dial key OR Press LOWER then press the speed dial key The number is dialed automatically To access a number up to 24 digits from the call history while on a call 1 Press CID lt OR Press MENU ENTER then press W or A to scroll to CALL HISTORY Press MENU ENTER 2 Press 4 cip or amp pir to scroll to LINE 1 LINE 2 or ALL LINES to review the call history entries on one or both lines Press MENU ENTER 3 Press MENU ENTER again to select REVIEW 4 Press W or A to scroll to the desired number Press MENU ENTER twice to dial the displayed number To access the last number dialed up to 24 digits while on a call e Press REDIAL The number is dialed automatically 25 Telephone operation Line power mode no AC power This telephone provides minimal functionality during a power failure When AC power is not available the screen is blank and many telephone features do not function Only touch tone dialing and handset volume adjustment are supported The telephone uses power from the telephone line to enable you to make and answer calls on LINE 1 only using only the handset and dialing keys To make a call during a power failure 1 Lift the handset and wait for the dial tone The screen shows NO AC POWER 2 Dial a telephone number using the dialing keys Wait to hear each key tone and
11. function cancels when you change lines put a call on hold start a conference call or switch between the handset headset and speakerphone Hold Use this feature to hold one or both lines To put a call on hold e While on a call press HOLD The LINE indicator for that line flashes slowly to indicate the line is on hold If you are using the speakerphone the speakerphone turns off automatically when you press HOLD To release hold and return to the call e Press the LINE button for the call to continue the call using the preferred mode OR Press HOLD again The LINE indicator for the call remains on steadily when you release hold 23 Telephone operation Options while on calls Switching between lines Use this feature to switch between lines during a call 1 While on a call press the LINE button of the line not in use to establish a new call or answer an incoming call on that line The original line is automatically put on hold 2 To return to the first call press the original LINE button The other line is automatically put on hold Conference calls Use this feature to set up a three party call by using two lines at the same time To make a three way conference call 1 Make or answer a call 2 Press the other LINE button to establish a new call or answer an incoming call and put the original line on hold 3 Press CONF to begin a three party conference call The screen displays LINE 1 amp LINE 2 IN CONFERENC
12. hours such as in the early morning or late evening when the emergency services tend to be less busy 51 Appendix Part 15 of FCC rules Some telephone equipment generates uses and can radiate radio frequency energy and if not installed and used properly may cause interference to radio and television reception This product has been tested and found to meet the standards for a class B digital device as specified in Part 15 of the FCC rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this product causes interference to radio VCR or television reception when it is in use you might correct the interference with any one or all of these measures e Where it can be done safely reorient the receiving radio VCR or television antenna e To the extent possible relocate the radio VCR television or other receiver with respect to the telephone equipment e If this telephone product runs on AC power plug your product into an AC outlet that s not on the same circuit as one used by your radio VCR or television e Consult a dealer or an experienced radio TV technician for help Modifications to this product not expressly approved by the manufacturer could void the user s authority to operate the equipment This Class B digital apparatus complies with Canad
13. left or right e Press REMOVE to backspace and delete a digit e Press PAUSE to insert a two second dialing pause P appears on the screen OR To copy a number from the redial list press REDIAL to enter the redial memory Press W or A to scroll to the desired number Press MENU ENTER 5 Press MENU ENTER to move on to enter the name Use the dialing keys see Character chart on page 31 to enter the name up to 16 characters e Press ciD lt or pIR to move the cursor to the left or right e Press REMOVE to backspace and delete characters 6 Press MENU ENTER to save the entry The screen displays STORED TO DIR then returns to the previous menu To exit without making changes press CANCEL 32 Directory Review the directory Reviewing directory entries Use the following steps to review directory entries 4 3 Press W or A to scroll through the directory entries Press P DIR to enter the directory OR a When the telephone is idle press MENU ENTER b Press MENU ENTER to select directory c Press MENU ENTER again to select REVIEW Press and hold W or A to scroll continuously OR Press the dialing keys to search a number by name see Searching by name below If no name matches the character you pressed the screen displays No Entries FOR X X represents for the character of the key you pressed Press and hold CANCEL to return to idle mode Searching by name Follow the
14. lights 42 Installation 4 11 L Language 16 Last number redial 22 LCD backlight 15 Limited warranty 53 54 Line power mode 26 Local area code 17 M Make a call 20 Memory match 37 Missed calls indicator 37 Mute 23 56 Index Index o V On hook dialing 21 Voicemail indicator 18 P Volume 16 23 Predialing 21 WwW Preferred mode 15 Wall installation 8 10 Primary line 14 Warranty 53 54 R Redial Delete a redial entry 22 Dial a redial entry 22 Ringer volume 16 S Safety information 49 Screen display messages 43 Searching by name 33 Speakerphone 20 Speed dial Delete a number 30 Dial a number 30 Edit a number 29 Review a number 28 Store a number 28 Speed dial memory 27 Switch between the handset headset and speakerphone 21 Switching between lines 24 T Tabletop installation 10 11 Technical specifications 55 Telephone base installation 4 6 Three way conference call 24 Time 14 Troubleshooting 44 47 5T od z atat www telephones att com Clearspeak is a trademark of Advanced American Telephones 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 2 AT amp T 11 11
15. page 12 1 Press HEADSET on the telephone base to use the primary line OR Press HEADSET then press LINE 1 or LINE 2 to override automatic line selection OR If you chose HEADSET in Choose the preferred mode see page 15 press LINE 1 or LINE 2 directly to activate the headset 2 Wait for a dial tone then dial the number 3 Press HEADSET to hang up 20 Telephone operation Basic operation To answer a call e Lift the handset or press SPEAKER gt or HEADSET OR Press the LINE button of the ringing line to answer the call with the preferred mode see Choose the preferred mode on page 15 On hook dialing predialing 1 Use the dialing keys to enter a telephone number Press REMOVE to make corrections when entering the telephone number 2 Lift the handset or press SPEAKER gt or HEADSET OR Press LINE 1 or LINE 2 to override automatic line selection and dial the number using your preferred mode see Choose the preferred mode on page 15 Clearspeak dial in base speakerphone During a call using the handset press SPEAKER 4 then hang up the handset This allows you to use the telephone hands free and lets more people participate in the conversation Switching between the handset headset and speakerphone To switch from the handset to speakerphone While on a call using the handset press SPEAKER 5 then hang up the handset To switch from the handset to headset While on a call using the handset
16. securely plugged into an electrical outlet not controlled by a wall switch Make sure you plug the telephone line cord securely and firmly into the telephone jack and the telephone wall jack Unplug the power adapter from the electrical outlet Wait for approximately 15 seconds then plug it back in Allow up to one minute for the telephone to reset Disconnect the telephone base from the telephone wall jack and plug in a working telephone If that telephone does not work the problem is probably in the wiring or the telephone service Call your telephone service provider I cannot get a dial tone First try all suggestions above Make sure you plug the handset cord securely and firmly into the handset jack on the telephone base and the corded handset Your telephone line cord might be malfunctioning Try installing a new telephone line cord Make sure HOLD is not pressed If there is no dial tone when the HEADSET key is pressed make sure a corded headset is firmly connected into the headset jack If you are only using one telephone line make sure to set it as the primary line see Set the primary line on page 14 If the previous suggestions do not work disconnect the telephone base from the telephone jack and connect to a different telephone If there is no dial tone on that telephone either the problem is in your wiring or telephone service Contact your telephone service provider I cannot dial out First try all the su
17. steps below to search for directory entries by name 1 2 Follow the steps in Reviewing directory entries above to enter the directory When in the directory press the dialing keys 2 9 to start a name search The directory shows the first name beginning with the first letter on the dialing key if there is one To see other names starting with the letters on the same dialing key keep pressing the key The names appear in alphabetical order For example if you have the names JENNIFER JESSIE KEVIN and LINDA in your directory e If you press 5 JKL once you see JENNIFER When JENNIFER displays press V you see JESSIE e If you press 5 JKL twice you see KEVIN e If you press 5 JKL three times you see LINDA e If you press 5 JKL four times you see No Entries FOR 5 e If you press 5 JKL five times you see JENNIFER again Q NOTE If there is no name matching the first letter of the key you press the directory shows a name matching the following letters of the key 33 Directory Dial delete or edit directory entries To dial delete or edit a directory entry name and number the entry must be displayed on the handset Use Reviewing directory entries on page 33 to show an entry Display dial To dial a displayed number from the directory e Lift the handset or press SPEAKER or HEADSET OR To dial the number using your preferred mode see Choose the preferred mode on page 15 e Press MEN
18. the following in the order listed Disconnect the power to the telephone base Wait a few minutes Connect the power to the telephone base 47 Appendix General product care To keep your telephone working well and looking good follow these guidelines Avoid putting it near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps DO NOT expose it to direct sunlight or moisture Avoid dropping the telephone or treating it roughly Clean with a soft cloth Never use a strong cleaning agent or abrasive powder because this can damage the finish Retain the original packaging in case you need to ship it at a later date 48 Appendix Important safety information A This symbol is to alert you to important operating or servicing instructions that may appear in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock Safety information Read and understand all instructions in the user s manual Observe all markings on the product Avoid using a telephone during a thunderstorm There might be a slight chance of electric shock from lightning Do not use a telephone in the vicinity of a gas leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closin
19. to the desired line LINEL amp 2 Press W or A VOL or VOL to adjust the ringer Press MENU ENTER to save The telephone plays a When the telephone is idle press MENU ENTER Press W or A to scroll to PHONE SETTINGS Press MENU ENTER Press MENU ENTER LINE1 or LINE2 Press MENU ENTER volume for the selected line confirmation tone and returns to the previous menu i NOTES Pressing VOL or VOL when the telephone is idle adjusts the ringer volume for both lines When a line is ringing press VOL or VOL to adjust the ringer volume of that line temporarily The next call will ring at the preset volume If the ringer for either or both lines is muted Ringer off for the corresponding line or both lines L1 L2 or L1 amp 2 appears on the screen when the telephone is idle or there is an incoming call Language Use this feature to change the display language that is used in all menus and screens This telephone is set to use ENGLISH for display by default When the telephone is idle press MENU ENTER Press W or A to scroll to PHONE SETTINGS Press W or A to scroll to LANGUAGE Press W or A to scroll to ENGLISH FRAN AIS or Press MENU ENTER to save The telephone plays a Press MENU ENTER Press MENU ENTER ESPANOL confirmation tone and returns to the previous menu 16 Menu setup Telephone settings Set home and local area codes If you dial seven digits to make a local call no ar
20. waiting for you to retrieve from your telephone service provider Contact your telephone service provider for more information on how to access your voicemail My LCD screen isn t functioning normally When the telephone loses power during a call the screen may temporarily stop functioning normally and freeze display text incorrectly or exhibit other unstable behavior Try resetting the phone by unplugging the power adapter and plugging it back in after a few seconds or after power returns following a power failure 46 Appendix Troubleshooting subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work Make sure your computer is powered on Make sure your Internet connection is working properly Make sure that the software is installed and running for your nontraditional telephone service Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered In a few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply If you are using a firewall it may prevent access to your nontraditional telephone service Contact your service provider for more information Common cure for electronic equipment If the telephone base does not seem to be responding normally do
21. you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between each telephone line cord and telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Option 1 If you have a two line wall jack install your telephone base as shown below Plug the other end of the black telephone line cord 4 conductor into the wall jack Plug the large C end of the power I L1 L2 l adapter into an If you have DSL high speed Internet service a DSL filter not included is required Plug one end of the black telephone line cord 4 conductor into the jack labeled LINE 1 L1 L2 on the back of the telephone base electrical outlet not controlled by a wall switch One end of Plug the small end the coiled of the power adapter telephone into the power jack line cord has on the back of the already been telephone base plugged into the handset Plug the other end of the Make sure it coiled handset cord into the is plugged in a jack at the left side of the firmly NOTES telephone base e Use only the power adapter supplied with this product To order a replacement power adapter visit our website at www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 e The power adapter is intended to be correctly oriente
22. 16 VOL While the telephone is not in use press to decrease the ringer volume for both lines page 16 During a call press to decrease VOL HEADSET MUTE j MIC my the listening volume page 23 ar ED FPD E py When a line is ringing press to decrease the ringer volume of that line temporarily page 16 HEADSET Press to activate the headset when a corded headset is connected page 20 SPEAKER Press to turn the base speakerphone MUTE on or off page 20 During a call press to mute the microphone page 23 LOWER Press to enter the lower locations of the speed dial keys page 27 Getting started Telephone installation Telephone base installation 1 Install the mounting bracket for tabletop use Option 1 To install your telephone in a low tabletop position insert the fixed tabs of the mounting bracket into the slots labeled Press the flexible tabs into the slots labeled until they click into place Mounting bracket Option 1 Low tabletop position Option 2 To install your telephone in a high tabletop position insert the fixed tabs of the mounting bracket into the slots labeled Y Press the flexible tabs into the slots labeled until they click into place Mounting bracket Option 2 High tabletop position 4 Getting started Telephone installation 2 Connect the telephone line cord s and the power cord to the telephone base If
23. 5 e Press MENU ENTER twice e Press LINE 1 or LINE 2 to override automatic line selection Deleting call history entries Delete a specific call history entry 1 When in the call history see Reviewing call history on page 37 press VY or A to scroll to the number you wish to delete 2 Press REMOVE to delete the displayed number Delete all call history entries 1 When the telephone is idle press MENU ENTER 2 Press W or A to scroll to CALL HISTORY Press MENU ENTER 3 Press W or A to scroll to DEL ALL CALLS 4 Press MENU ENTER The screen displays CONFIRM 5 Press MENU ENTER to confirm The screen displays ALL DELETED Then it automatically returns to the previous menu 38 Caller ID Caller ID operation Saving a call history entry to the directory 1 When in the call history see Reviewing call history on page 37 press Vv or Ato scroll to the desired entry Press MENU ENTER 2 Press cip or pir to scroll to COPY TO DIR OR If you need to add or remove the area code ora 1 at the beginning of the number do the following a Press pound key repeatedly to scroll through the various dialing formats area code seven digit number 1 area code seven digit number seven digit number or 1 seven digit number b Press cip or P pir to scroll to COPY TO DIR 3 Press MENU ENTER Use the dialing keys to edit the telephone number up to 24 digits e Press ciD 4 or P pir to move the curs
24. E If the caller on line 2 hangs up during the conference call the call continues on line 1 However if the caller on line 1 hangs up a tone plays Press the LINE 2 button to stop the tone and continue the call with line 2 To place a conference call on hold 1 While on a conference call press HOLD to hold both lines 2 Press CONF to release hold and continue the conference call To talk privately with one caller 1 Press HOLD to hold both lines Press the desired LINE button for the caller you want to speak with 2 Press CONF to continue the conference call To drop one line e Press the LINE button for the caller you want to speak with The other call is disconnected automatically To end a conference call e Place the handset on the telephone base to hang up or press SPEAKER or HEADSET 24 Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory speed dial memory call history or redial while you are on a call Chain dialing can be useful if you wish to dial other numbers such as bank account numbers or access codes during a call To access a number up to 24 digits from the directory while on a call 1 Press P DIR OR Press MENU ENTER Then press MENU ENTER twice 2 Press W or A to scroll or press the dialing keys to find the desired entry see Searching by name on page 33 3 Press MENU ENTER to dial the
25. PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion might not apply to you Please retain your original sales receipt as proof of purchase 54 Appendix Technical specifications Operating temperature 32 F 122 F 0 C 50 C Power adapter input 117V AC 60Hz output 9V AC 300mA 55 Index Index A Search entries 33 AC adapter 5 6 Directory card 12 Alert tones 42 Display dial 34 Answer a call 20 DSL 5 6 B E Backlight 15 Elapsed time 20 c End a call 20 Caller ID F Delete entries 38 Flash 23 Dial an entry 38 G Dialing options 38 Reviewing call history 37 Save entries to speed dial 40 Save entries to the directory 39 Caller ID history call log 36 Caller ID screen messages 41 Call waiting 23 35 Chain dialing 25 Character chart 31 Clearspeak 21 Clear voicemail indication 18 Clock 14 Conference calls 24 COVM central office voicemail 19 D Data port 7 Date and time 14 Directory Capacity 31 Create entries 32 Delete entries 34 Dial entries 34 Editing entries 34 Review entries 33 General product care 48 H Headset optional 12 Hold 23 Home area code 17 Important safety information 49 Indicator
26. Q at amp t User s manual ML17929 Two line corded telephone with caller ID call waiting 0 o 0 m 0 A m m 0 Lower GD MIC ER Congratulations on purchasing your new AT amp T product Before using this AT amp T product please read Important safety information on page 49 of this user s manual Please thoroughly read the user s manual for all the feature operations and troubleshooting information you need to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Model number ML17929 Type Two line corded telephone with caller ID call waiting Serial number Purchase date Place of purchase Both the model and serial numbers of your AT amp T product can be found on the bottom of the telephone base oem Telephones identified with this logo have reduced noise and interference when cme used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Clearspeak is a trademark of Advanced American Telephones 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Parts checklist
27. U ENTER e Press LINE 1 or LINE 2 to override automatic line selection Deleting directory entries To delete a displayed number from the directory 1 Press REMOVE to delete the entry The screen displays DELETE CONTACT 2 Press MENU ENTER to confirm The screen shows REMOVED and then the next directory entry if any You cannot retrieve an entry once you have deleted it Editing directory entries To edit a displayed number from the directory 1 Press cip 4 or pir to scroll to EDIT Press MENU ENTER Press the dialing keys to edit the number e Press REMOVE to backspace and delete a digit e Press ciD 4or P pir to move the cursor to the left or right e Press PAUSE to insert a two second dialing pause P appears on the screen 2 Press MENU ENTER to move on to edit the name Press the dialing keys to edit e Press REMOVE to backspace and delete a character e Press ciD 4 or pirR to move the cursor to the left or right 3 Press MENU ENTER to save the entry The screen displays STORED TO DIR with a confirmation tone 34 Caller ID About caller ID This product supports caller ID services offered by most telephone service providers Caller ID allows you to see the name number date and time of calls The available caller ID information will appear after the first or second ring Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before a
28. al number If Auto speaker is turned on numbers will be dialed using the preferred mode see Choose the preferred mode on page 15 If the preferred mode is Headset but no headset is connected the number will be dialed using the speakerphone e Press the desired speed dial key OR Press LOWER then press the desired speed dial key The number is dialed automatically If Auto speaker is turned off or if you want to use the handset or headset regardless of the Auto speaker programming 1 Lift the handset or press SPEAKER or HEADSET OR Press LINE 1 or LINE 2 to override automatic line selection 2 Press the desired speed dial key OR Press LOWER then press the desired speed dial key The number is dialed automatically To dial the speed dial number while reviewing 1 Follow the steps in Reviewing a speed dial number on page 28 to display a speed dial number 2 Lift the handset or press SPEAKER 45 or HEADSET OR To dial the number using your preferred mode see Choose the preferred mode on page 15 e Press MENU ENTER e Press LINE 1 or LINE 2 to override automatic line selection Deleting a speed dial number 1 Follow the steps in Reviewing a speed dial number on page 28 to display a speed dial number 2 Press REMOVE to delete the number The screen displays REMOVED Once a number is deleted it cannot be retrieved 30 Directory About the directory Directory memory capacity The direct
29. alid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and c Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you might also have other rights that vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation might not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the
30. blem contact your telephone service provider charges might apply e Test a working telephone at the telephone jack If another telephone has the same problem contact your telephone service provider charges might apply e Your telephone line cord might be defective Try installing a new telephone line cord My calls cut in and out while I m using my corded handset e If you are using the handset when this problem occurs try unplugging the coiled handset cord and firmly plugging it in the handset and telephone base again e If you are using the headset try unplugging it and firmly plugging it in again e If you are using the speakerphone eliminate any background noise Noise from a television radio or other appliances might cause the speakerphone to cut in and out Try pressing MUTE when you are not speaking to eliminate the background noise e Disconnect the telephone base from the telephone wall jack and plug in another corded telephone If calls are still not clear the problem is probably in the wiring or telephone service Contact your telephone service provider charges may apply 45 Appendix Troubleshooting If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line s you must install a DSL filter between each telephone line cord and telephone wall jack see Telephone base installation on pages 5 6 The filter prevents noise and caller ID problems caused by DSL in
31. d in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet 5 Getting started Telephone installation Option 2 If you have two one line wall jacks install your telephone base as shown below Plug the other end of Plug the other end of the clear telephone line the black telephone cord 2 conductor into line cord 4 conductor the wall jack into the wall jack Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch If you have DSL high speed Internet service a DSL filter not included is required Plug one end of the clear telephone line cord 2 conductor into the jack labeled LINE 1 L1 L2 on the back of the telephone base Plug one end of the black telephone line cord 4 conductor into the jack labeled LINE 2 on the back of the telephone base Plug the small end of the power Plug the other end One end of the coiled adapter into the of the coiled handset telephone line cord power jack on cord into the jack at has already been the back of the the left side of the plugged into the telephone base telephone base handset Make sure it Q is plugged in firmly NOTES e Use only the power adapter supplied with this product To order a replacement power adapter visit our website at www telephones att com or call 1 800 222 3111 in canada aiai 1
32. e voicemail ON OF Off 19 Telephone operation BaSiC OPeEratiOn one esesseeeeeeseeseesees 20 Making answering or ending acallar 20 On hook dialing predialing 21 Clearspeak dial in base SPEAKErPhONn eeeseeceeeceeeceeeeeeeees 21 Switching between the handset headset and speakerphone 21 REAL ss cacscssssccavesccssssensscanvcncoasvarasipeneetcoecnss 22 Options while on Calls eee 23 VOLUME CONTKOLL ee seessseecseeeseeesseeeees 23 Flash call Waiting s ssscsessseseeees 23 MUl Ecrane eai 23 Holdin ereen 23 Switching between lines 24 Conference Calls esesccseccseeccesees 24 Chain dialing ssoi ticos 25 Line power mode no AC power 26 To make a call during a power failti Eunana riia 26 To answer a call during a power PANU eecsictscteceestestiecyezcdaseaseeustdeeesaeee 26 Speed dial Speed dial memory overview 27 Speed dial operation eee 28 Storing a number in a speed dial LOCATON e ETE 28 Reviewing a speed dial number 28 Editing a speed dial numbev 29 Turn auto speaker on or Off 29 Dialing a speed dial numbet 30 Deleting a speed dial number 30 Directory About the directory ssessesssscsssseseesseess 31 Directory memory cCapacity 31 Character Chalte 31 Create directory entries eee 32 Creating a directory entry 32 Reviewing directory entries 33 Searching
33. e telephone stores caller ID information for the last 99 incoming calls Entries are stored in reverse chronological order The telephone deletes the oldest entry when the log is full to make room for new calls If you answer a call before the information appears on the screen it does not show in the caller ID history Review the caller ID history to determine who called return the call or copy the caller s name and number into your directory or speed dial memory LX XX NEW CALLS appears if there are new call history entries that have not been reviewed on that line X is the line number and XX is the number of missed calls CALL HISTORY EMPTY appears if there are no records in the call log The time and date of the call and the caller s name and telephone number are included in the display Caller ID information appears on the screen as the telephone rings or until the caller hangs up or until the call ends If you subscribe to caller ID service the time and date are automatically reset with the incoming call You can also set the time and date manually see Set date and time on page 14 Time of call Date of call Caller s name Caller b The number of aller s number calls received The call is new and has The line on which the not been reviewed call was received Q NOTES e The caller ID information might not be available for every incoming call Callers might intentionally block their names and or telephone
34. ea code required enter your area code into the telephone as the home area code When you receive a call from within your home area code the caller ID history only displays the seven digits of the telephone number and when you dial from the caller ID history only seven digits are dialed This feature makes it easy for you to place a call from the caller ID history If you must dial 10 digits area code telephone number to make a local call do not program the home area code Then if you receive a call from within your area code the screen displays the 10 digits of the telephone number and when you dial from the caller ID history all 10 digits will be dialed 1 When the telephone is idle press MENU ENTER 2 Press W or A to scroll to SET AREA CODE Press MENU ENTER 3 Press W or A to scroll to HOME AREA CODE or LOC AREA CODE1 LOC AREA CODE4 Press MENU ENTER 4 Use the dialing keys to enter a three digit area code e Press ciD 4 or pir to scroll to the digit you want to edit e Press REMOVE to backspace and delete a digit 5 Press MENU ENTER to save The telephone plays a confirmation tone and returns to the previous menu 17 Menu setup Voicemail indicator settings Voicemail indicator If you subscribe to voicemail service offered by your telephone service provider this feature provides a visual indication when you have new voicemail messages on either line VOICE MAIL displays and the corresponding
35. eriod of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without a valid proof of purchase see item 6 below or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 53
36. ess MENU ENTER 3 Press W or A to scroll to L1 COVM ON OFF or L2 COVM ON OFF Press MENU ENTER 4 Press W or A to scroll to ON or OFF 5 Press MENU ENTER to save The telephone plays a confirmation tone and returns to the previous menu 19 Telephone operation Basic operation By default the telephone is set to use line 1 for making calls To change the primary line see Set the primary line on page 14 When you answer a call the telephone automatically selects the ringing line Making answering or ending a call To make a call with the speakerphone 1 Press SPEAKER to use the primary line OR Li gr ag 88 To override automatic line selection press SPEAKER then press LINE 1 or LINE 2 OR If you choose SPEAKERPHONE in Choose the preferred mode see page 15 press LINE 1 or LINE 2 directly to activate the speakerphone 2 Wait for a dial tone then dial the telephone number The screen displays the elapsed time as you talk in hours minutes and seconds 3 Press SPEAKER to hang up Elapsed time To make a call with the handset 1 Lift the handset to use the primary line LINE buttons OR Lift the handset then press LINE 1 or LINE 2 to override automatic line selection 2 Wait for a dial tone then dial the number 3 Place the handset on the telephone base to hang up To make a call with the corded headset Make sure the corded headset is connected to the telephone base see
37. from the telephone base Flexible tab Option 1 Low tabletop position Option 2 High tabletop position Getting started Installation options 3 Plug the coiled handset cord into the handset and the telephone base Plug the small end of the power adapter cord into the power jack on the back of the telephone base 4 Plug the telephone line cords into the wall jacks Option 1 If you have a single two line wall jack use only the black telephone line cord 4 conductor Plug one end of the black telephone line cord into the jack labeled LINE 1 L1 L2 on the back of the telephone base Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch If you have DSL high speed Internet service a DSL filter not included is required i gt 5 Option 2 If you have two separate one line wall jacks use both telephone line cords Plug one end of the clear telephone line cord into the jack labeled LINE 1 L1 L2 on the back of the telephone base Plug one end of the black telephone line cord into the jack labeled LINE 2 Plug the other end of the clear telephone line cord and the other end of the black telephone line cord into the wall jacks If you have DSL high speed Internet service a DSL filter not included is required Getting started Installation options 5 Wrap the telephone line cord as show below Mount the telephone on the mounting plate unt
38. g of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion If this product does not operate normally read the Troubleshooting section in this user s manual on pages 44 47 If you cannot solve the problem or if the product is damaged refer to the Limited warranty section on pages 53 54 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks If this prod
39. ggestions above Make sure there is a dial tone before dialing The telephone might take a second or two to produce a dial tone This is normal Wait an extra second before dialing Check that all the telephones connected to the same telephone line are hung up 44 Appendix Troubleshooting e Eliminate any background noise Noise from a television radio or other appliances might cause the telephone to not dial out properly If you cannot eliminate the background noise first try muting the corded handset before dialing or dialing from another room with less background noise e If other telephones in your building are having the same problem contact your telephone service provider charges might apply hear other calls while using my telephone e Disconnect the telephone base from the telephone jack and plug in a different telephone If you still hear other calls call your telephone service provider My telephone does not ring when I receive a call e Make sure that the ringer is not turned off see Ringer volume on page 16 e Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack Make sure you plug in the power cord securely e There might be too many extension telephones on the telephone line to allow all of them to ring simultaneously Try unplugging one telephone at a time until the telephones start ringing e If other telephones in your building are having the same pro
40. ian ICES 003 Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 7 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 52 Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to In the United States of America call 1 800 222 3111 or vist www telephones att com in canada dial 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and
41. il it is held securely into position Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch Wall to tabletop installation To return the telephone base from wall installation to tabletop position 1 Unwrap the telephone line cord Remove the telephone base from the wall Unplug the telephone line cord from the telephone wall jack and the power adapter cord from the electrical outlet f 10 Getting started Installation options 2 Hold down the switch hook on the telephone base then slide the handset tab upwards to remove it from the slot Rotate the handset tab 180 degrees Push the handset tab down into the slot until it locks into position Switch hook Handset tab 3 Follow the steps in Telephone base installation on pages 4 6 to install your telephone for tabletop use 11 Getting started Optional headset You can use this telephone hands free when you install any industry standard 2 5mm corded telephone headset purchased separately The telephone plays an error tone if you press HEADSET when a headset is not plugged into the headset jack For best results use an AT amp T 2 5mm headset To order an AT amp T 2 5mm headset visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Plug a 2 5mm headset into the jack on the right side of the telephone base beneath the small rubber flap Directory card
42. is idle e Press the desired speed dial key OR Press LOWER then press the desired speed dial key to review the number 28 Speed dial Speed dial operation Editing a speed dial number Follow the steps below to edit a speed dial number 1 Follow the steps in Reviewing a speed dial number on page 28 to display a speed dial number 2 Press cip 4 or P pir to scroll to EDIT Press MENU ENTER 3 Use the dialing keys to edit the telephone number e Press cip lt 4 or pir to move the cursor to the left or right e Press REMOVE to backspace and delete a digit e Press PAUSE to insert a two second dialing pause P appears on the screen 4 Press MENU ENTER to save the number The screen displays STORED with a confirmation tone Turn auto speaker on or off If you set auto speaker to on and you press a speed dial key with a stored number the telephone automatically dials the number using the preferred mode you set see Choose the preferred mode on page 15 The auto speaker feature is set to off by default To change the setting 1 When the telephone is idle press MENU ENTER 2 Press W or A to scroll to SPEED DIAL Press MENU ENTER 3 Press W or A to scroll to AUTO SPEAKER Press MENU ENTER 4 Press VW or A to scroll to ON or OFF 5 Press MENU ENTER to save The telephone plays a confirmation tone and returns to the previous menu 29 Speed dial Speed dial operation Dialing a speed di
43. iven the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned Hearing aid compatibility If this product is equipped with a corded or cordless handset it is hearing aid compatible 50 Appendix FCC and ACTA information 6 Programming testing of emergency numbers If this product has memory dialing locations you may choose to store police fire department and emergency medical service telephone numbers in these locations If you do please keep three things in mind a We recommend that you also write the telephone number on the directory card if applicable so that you can still dial the emergency number manually if the memory dialing feature doesn t work b This feature is provided only as a convenience and the manufacturer assumes no responsibility for customer reliance upon the memory feature c Testing the emergency telephone numbers you have stored is not recommended However if you do make a call to an emergency number e You must remain on the line and briefly explain the reason for the call before hanging up e Programming testing of emergency numbers should be performed during off peak
44. line blinks on the screen to indicate there are new voicemail messages on that line Clear voicemail indication After you have listened to all new voicemail messages the indicators turn off automatically Use the clear voicemail feature when the telephone indicates that there is new voicemail when there is none for example when you have accessed your voicemail while away from home The clear voicemail feature only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal that turns on the indicator To manually turn off the indicator follow the steps below 1 When the telephone is idle press MENU ENTER 2 Press W or A to scroll to VOICE MAIL Press MENU ENTER 3 Press W or A to scroll to CLEAR VOICEMAIL Press MENU ENTER 4 Press W or A to scroll to LINE1 amp 2 LINE1 or LINE2 5 Press MENU ENTER to save The telephone plays a confirmation tone and returns to the previous menu 18 Menu setup Voicemail indicator settings Turn COVM central office voicemail on or off If you subscribe to voicemail service with your telephone service provider turn on the COVM feature for that telephone line If you do not subscribe to voicemail service or want to disable the indicator turn off the COVM feature 1 When the telephone is idle press MENU ENTER 2 Press W or A to scroll to VOICE MAIL Pr
45. make sure the digit appears on the screen before pressing the next dialing key To answer a call during a power failure e Lift the handset Q NOTES e The screen does not show incoming caller ID information during a power failure e If the telephone loses power during a call the screen display may become unstable Try resetting the screen by unplugging the power adapter and plugging it back in after a few seconds or after power returns following a power failure 26 Speed dial Speed dial memory overview This telephone has 18 speed dial locations for storing telephone numbers You can store up to 24 digits in each location If the number you stored is over 24 digits the screen displays ONLY 24 DIGITS ARE ALLOWED Only the first nine locations can be accessed by directly pressing the speed dial keys To access the next nine locations press LOWER and then the speed dial key for the desired location You may wish to write the names or telephone numbers of speed dial entries on the directory card using the white spaces for the first nine speed dial locations and the gray spaces for the lower nine speed dial locations If you need to replace your directory card see Directory card on page 12 Speed dial keys Nine speed dial locations 1 9 white Nine speed dial locations 10 18 gray MNO e ws LOWER key N kes A N gt ae VoL VOL HEADSET MUTE mic eo O cower AD 27 Speed dial Speed dial operation S
46. n choose to dial a displayed number pages 22 FLASH During a call press to answer an incoming call when you receive a call waiting alert page 23 PAUSE Press to insert a two second dialing pause in a number stored in the speed dial memory or directory pages 28 and 32 V A While in a menu press to scroll up or down P DIR Press to enter the directory when the telephone is idle page 33 When entering numbers or names press to move the cursor to the right A A E MENU ENTER Press to enter the main menu page 13 While in a menu press to choose an item or save an entry or setting CANCEL Press to cancel an operation and go back to the previous menu page 13 Press and hold to return to idle mode page 13 REMOVE Press to delete the displayed directory or call history entry pages 34 and 38 While entering numbers or names press to backspace and erase a digit or character pages 28 and 32 Getting started Quick reference guide Speed dial keys Press to dial or review a stored speed dial number when the telephone is idle pages 28 and 30 VOL REDIAL PAUSE REMOVE When the telephone is idle press i to increase the ringer volume for both lines page 16 During a call press to increase the listening volume page 23 When a line is ringing press to increase the ringer volume of that line temporarily page
47. nical specifications eee Index Getting started Installation preparation You must install the power See pages 5 6 for easy adapter before using the instructions telephone If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between each telephone line cord and telephone wall jack pages 5 and 6 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with a protective sticker covering the telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Getting started Quick reference guide cio lt 4 Press to display call history information when the telephone is idle page 37 When entering numbers or names press to move the cursor to the left LINE 1 LINE 2 Press to make or answer a call on the selected line page 20 CONF Press to initiate a three way conference call page 24 HOLD Press to place a call REDIAL FLASH PAUSE REMOVE on hold page 23 TERN PEEN OP ON ON REDIAL Press to dial the last number dialed when the telephone is off hook page 22 When the telephone is idle press to display the last five numbers dialed You ca
48. nswering the telephone and while on another call There are fees for caller ID services In addition this service might be called different names such as caller ID with visual call waiting by different telephone service providers and might not be available in all areas It might be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you might need to combine these services e You have only caller ID service or only call waiting service e You don t subscribe to caller ID or call waiting services This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment The time and date are from the telephone service provider along with the call information Caller ID information might not be available for every incoming call Callers may intentionally block their names and or telephone numbers Q NOTES e You can use this product with regular caller ID service or you can use this product s other features without subscribing to caller ID or combined caller ID with call waiting service e The format of telephone numbers displayed depends on the home and local area codes you set see Set home and local area codes on page 17 35 Caller ID About caller ID How caller ID history call log works Th
49. numbers see Reasons for missing caller ID information on page 41 e Each entry can have up to 24 digits for the telephone number and 16 characters for the name If the telephone number has more than 16 digits only the last 16 digits appear If the name has more than 16 characters only the first 16 characters appear 36 Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of the telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if CHRISTINE SMITH calls her name appears as CHRIS if this is how you entered it into your directory Q NOTE The number you see on your caller ID is in the format from the telephone service provider It usually delivers 10 digit telephone numbers area code plus telephone number The telephone system ignores the area code when searching for a match and displays the name of the corresponding number from the directory Missed calls indicator All new or missed call history entries are counted as missed calls Each time you review a call history entry with NEW the number of missed calls decreases by one When all the entries in the call log have been reviewed the missed calls indicator will be removed from the display Reviewing call history 1 When the telephone is idle press MENU ENTER OR When the telephone is idle press CID lt and skip to Step 4 2 Pre
50. or to the left or right e Press REMOVE to backspace and delete a digit e Press PAUSE to insert a two second dialing pause P appears on the screen 4 Press MENU ENTER to move on to edit the name Use the dialing keys see Character chart on page 31 to enter the name up to 16 characters e Press cip 4 or P pir to move the cursor to the left or right e Press REMOVE to backspace and delete a character 5 Press MENU ENTER to save the entry The telephone displays STORED TO DIR plays a confirmation tone and then returns to the call history entry 39 Caller ID Caller ID operation Saving a call history entry to a speed dial location 1 When in the call history see Reviewing call history on page 37 press W or A to scroll to the desired entry up to 24 digits then press MENU ENTER 2 Press cip 4 or P oir to scroll to COPY TO SPDIAL OR If you need to add or remove the area code or a 1 at the beginning of the number do the following a Press pound key repeatedly to scroll through the various dialing formats area code seven digit number 1 area code seven digit number seven digit number or 1 seven digit number b Press cip 4 or P oir to scroll to COPY TO SPDIAL 3 Press MENU ENTER The screen displays PRESS SPEED DIAL KEY TO SAVE 4 Press a desired speed dial key OR Press LOWER then press a desired speed dial key to store the entry The telephone plays a confirmation tone and the sc
51. ory of this telephone can store up to 100 entries with a maximum of 16 alphanumeric characters including spaces for names and 24 digits for telephone numbers If the number you entered is over 24 digits the screen shows ONLY 24 DIGITS ARE ALLOWED A convenient search feature can help you quickly find and dial numbers see Searching by name on page 33 If you try to add a new contact and there are already 100 entries the screen shows MEMORY FULL You cannot store a new number until you delete one If you try to review the directory entries when there are none the screen displays DIRECTORY EMPTY Character chart Use the dialing keys and the chart below to enter a name up to 16 characters Each press of a particular key causes the characters to be displayed in the following order Dial Key Characters by number of key presses 1 2 3 4 5 6 7 8 9 2 s 1 2 A B a 2 3 D E 3 4 G H l 4 5 j K L 5 6 M N o 6 T P Q R S T 8 T U v 8 9 W X y Z 9 0 0 31 Directory Create directory entries Creating a directory entry Use the following steps to store a name and number in the directory 1 When the telephone is idle press MENU ENTER 2 Press MENU ENTER to select DIRECTORY 3 Press W or A to scroll to ADD CONTACT Press MENU ENTER 4 Use the dialing keys to enter a number up to 24 digits e Press ciD lt or pIR to move the cursor to the
52. press HEADSET make sure a headset is firmly plugged in then hang up the handset To switch from the speakerphone to handset While on a call using the speakerphone lift the handset To switch from the speakerphone to headset While on a call using the speakerphone press HEADSET make sure a headset is firmly plugged in To switch from the headset to speakerphone While on a call using the headset press SPEAKER 4 To switch from the headset to handset While on a call using the headset lift the handset Clearspeak is a trademark of Advanced American Telephones 21 Telephone operation Basic operation Redial The last five telephone numbers dialed up to 24 digits are stored in the redial memory To dial one of the five most recently dialed numbers 1 When the telephone is idle press REDIAL to enter the redial list and display the most recently called numbers 2 Press W or A to scroll to the desired number 3 Lift the handset or press SPEAKER gt or nha HEADSET OR Press LINE 1 or LINE 2 to override automatic line selection and dial the number using your preferred mode see Choose the preferred REDIAL mode on page 15 REDIAL FLASH PAUSE REMOVE To dial the last number dialed 1 Lift the handset or press SPEAKER or HEADSET OR Press LINE 1 or LINE 2 to override automatic line selection 2 Press REDIAL to dial the last number dialed To delete a redial entry 1 When the
53. reen displays STORED TO SPEED DIAL 01 if you store the number in speed dial location 1 Q NOTE If the speed dial memory location you selected is occupied the screen displays OVERWRITE SPEED DIAL X X represents the speed dial location number Press MENU ENTER to confirm and overwrite or press CANCEL to cancel 40 Caller ID Reasons for missing caller ID information The caller prefers not to show the name The caller prefers not to show the telephone number The caller prefers not to show the name and telephone number The telephone service provider cannot determine the caller s name The telephone service provider cannot determine the caller s telephone number The telephone service provider cannot determine the caller s name and number 41 Appendix Indicator lights and alert tones Indicator lights Lighted display LINE 1 LINE 2 indicator On when the telephone line is in use Flashes slowly when the call is on hold Flashes rapidly when there is an incoming call HEADSET indicator On when the headset is in use HEADSET OPER 0 eS SPEAKER indicator des ns LOWER ep On when the speakerphone is on MIC a SPEAKER D MUTE indicator On when the corded handset microphone speakerphone or headset is muted Alert tones Confirmation tone e The command has been completed successfully 3 ascending beeps Error tone e You press REDIAL when the redial list i
54. s empty 2 quick beeps e No headset is plugged into the telephone base when you press HEADSET The requested task cannot be completed due to missing information or an input error Four beeps e You press VOL or VOL when the volume has already reached its highest or lowest setting 42 Appendix Screen display messages All call history entries have been deleted There are no entries in the call history Lines 1 and 2 are on a three way conference call There are no entries in the directory You have created a three way conference call There is no AC power Check the power adapter connection to the telephone and the electrical wall outlet There is no name which matches the letter X in the directory The directory entry you entered is over 24 digits You replace the speed dial location X with a new speed dial entry A redial entry directory entry or speed dial entry has been deleted You have stored an edited speed dial entry The entry has been saved successfully into the directory You have stored a new speed dial entry in the speed dial location X There is a new voicemail message on line X 43 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 My telephone does not work at all Make sure the power adapter is
55. ss W or A to scroll to CALL HISTORY Press MENU ENTER 3 Press W or A to scroll to REVIEW Press MENU ENTER 4 Press ciD lt or pir to select LINE 1 LINE 2 or All lines to review the call history entries on the selected line or both lines Press MENU ENTER 5 Press W to display entries starting with the most recent call Press W or A to scroll through the call history entries Press and hold W or A to scroll continuously 6 Press and hold CANCEL to return to idle mode Q NOTE When you access the call history with no entries the screen displays CALL HISTORY EMPTY 3T Caller ID Caller ID operation Dialing options Although the incoming call history entries have 10 digits the area code plus the seven digit number in some areas you may need to dial only the seven digits 1 plus the seven digits or 1 plus the area code plus the seven digits While reviewing the call history press pound key Press pound key repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Display dial 1 When in the call history see Reviewing call history on page 37 press V or A to scroll to the number you wish to call Press pound key repeatedly to select the desired dialing format 2 Lift the handset or press SPEAKER or HEADSET OR To dial the number using your preferred mode see Choose the preferred mode on page 1
56. telephone is idle press REDIAL to enter the redial list and display the most recently called numbers 2 Press W or A to scroll to the desired number 3 Press REMOVE to delete the displayed entry The screen displays REMOVED with a confirmation tone Q NOTE f there is no number stored in the redial memory when you press REDIAL there is an error tone 22 Telephone operation Options while on calls Volume control You can set the listening volume for the handset and headset to one of four levels or one of eight levels for the speakerphone When you are on a call press VOL to increase the handset speakerphone or headset listening volume Press VOL to decrease the listening volume There are four beeps when you reach the minimum or maximum level Flash call waiting If you subscribe to call waiting service with your telephone service provider see About caller ID on page 35 you hear a beep if someone calls while you are already on a call e Press FLASH to put your current call on hold and take the new call e Press FLASH at any time to switch back and forth between calls Mute Use this feature during a telephone conversation to silence the microphone You can hear the other party but the other party cannot hear you To mute a call e During a call press MUTE When mute is on the MUTE light turns on and the screen displays MUTE To take a call off mute e Press MUTE again and resume speaking Q NOTE The mute
57. terference Please contact your DSL service provider for more information about DSL filters My caller ID isn t working Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone base The caller must be calling from an area that supports caller ID Both your and your caller s telephone service provider must use caller ID compatible equipment If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line s you must install a DSL filter between each telephone line cord and telephone wall jack see Telephone base installation on pages 5 6 The filter prevents noise and caller ID problems resulting from DSL interference Please contact your DSL service provider for more information about DSL filters System does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID feature works only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment Voicemail appears and L1 and or L2 flashes on the display Your telephone has voicemail indication If Voicemail appears and L1 and or L2 flashes on the display then your telephone has received a signal from your telephone service provider that you have a voicemail message on line 1 and or line 2
58. toring a number in a speed dial location Use the following steps to store a telephone number in the desired speed dial memory location 1 When the telephone is idle press MENU ENTER 2 Press W or A to scroll to SPEED DIAL Press MENU ENTER 3 Press W or A to scroll to PROGRAM Press MENU ENTER 4 Use the dialing keys to enter the telephone number up to 24 digits PRESS SPDIAL KEY TO SAVE moves on the screen e Press ciD 4 or amp pir to move the cursor to the left or right e Press REMOVE to backspace and delete a digit e Press PAUSE to insert a two second dialing pause P appears on the screen 5 Press the desired speed dial key OR Press LOWER then press the desired speed dial key The telephone plays a confirmation tone and the screen displays STORED TO SPEED DIAL 01 if you store the number to speed dial location 1 1 NOTE If the speed dial location you selected is occupied the new telephone number replaces the old one Take caution not to replace entries you do not wish to delete Reviewing a speed dial number If Auto speaker is turned on see Turn auto speaker on or off on page 29 1 When the telephone is idle press MENU ENTER 2 Press W or A to scroll to SPEED DIAL Press MENU ENTER 3 Press W or A to scroll to REVIEW Press MENU ENTER 4 Press W or A to scroll through the speed dial numbers If Auto speaker is turned off see Turn auto speaker on or off on page 29 when the telephone
59. uct has user replaceable batteries replace batteries only as described in the your user s manual Do not burn or puncture batteries they contain caustic chemicals If this product has a three prong grounding plug or a polarized plug with one wide prong it might not fit in outlets that are not polarized Do not defeat the purpose of these plugs If they do not fit in your outlet the outlet should be replaced by an electrician A CAUTION Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Especially about corded telephones Electrical power The telephone base must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted Power adapter The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS 49 Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23 2001 it complies with Part 68 of the Federal Communications Commission FCC rules If the equipment was approved after that
60. ust comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular wall jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines see installation instructions in the user s manual This equipment may not be used with coin telephone lines or with party lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or qualified installer Repair instructions If this equipment is malfunctioning it must be unplugged from the modular wall jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the limited warranty Rights of the telephone service provider If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be g

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