TattooReWrite User Guide
Contents
1. Step 2 Installing a new print head 1 Take the new print head and set the cable in its location 31 2 Insert the head vertically on the two guiding forks 3 Turn the printing head to clip it in the metal part 4 Close the cover That s it The print head is installed Step 3 Configuring the new print head 1 Switch the printer on and connect it to a printer that has a Tattoo Rewrite driver installed 2 Click on the Tools dialogue box in the driver properties 3 In Direct Command to printer enter the following string Pkn x x is the print head ID displayed on a transparent label on the print head Example if the print head ID is 179 004 00048 key in the following command string Pkn 179 004 00048 Please note that entering an inappropriate wrong kit number may bring the printer to mal function be cleaned from the inside Printing is suspended until cleaning is done See chapter Maintenance Cleaning the inside of the printer to proceed with clea ning when a print head has been replaced Once you are done clean the cleaning roller then put the cards back o Two control panel LEDs blink simultaneously They indicate that the printer needs to Your Evolis printer is once more ready to customize your cards 32 Customer Service When issues remain despite guidance provided please connect to evolis com for further information or contact your Evolis reseller com2. Macro processing JV Enable macro processing To encode from your application or document insert a i text indicating the track number followed by the data and Prefix detection j bounded by character ex 1DATAI gt encodes the DATA data on track 1 Suffix detection ji Default Cancel Set Coercivity sets the magnetic encoder in high HICO or low LOCO coercivity A HICO encoded magnetic track is more resistant to external distur bances than a LOCO encoded magnetic track Direct encoding allows the encoding of one or more magnetic tracks just select them and enter the data to be encoded Click on Execute encoding button to start encoding Macro Processing allows cards with magnetic tracks to be encoded from Windows applications such as Word for example A text field set in between the characters and I or any other user defined character may be considered as an encoding command by the driver 37 Use cards with magnetic stripes that are compliant to the ISO 7810 and ISO 7811 stan dards The magnetic stripe must be molded in the card to guarantee proper operation Never use cards that come with a glued magnetic stripe Cleaning the magnetic encoder The magnetic encoder head must be cleaned on a regular basis to ensure that data are properly enco ded on the cards The magnetic encoder is cleaned when the printer is cleaned using pre saturated cards refer to the Maintenance cha
3. Inite Printer Model TR Basic Printer S N T55000100 Head Kit 389 41 00057 Firmware 0623 Keep this test card to hand for printer information needs 27 Printing quality issues The following data will help you troubleshoot any quality issue when using your printer Please contact your Evolis Reseller should you still experience those problems despite going through this help SO The printer does not print 1 Check the Power Supply Make sure that The power supply cable is connected to the printer and to a power socket that works m The printer is powered on The green light on the control panel is on m You use the power supply that comes with the printer 2 Check the card feeder and the card in the printer a Make sure the feeder is loaded m Make sure the rewritable side is oriented as per the icon on the feeder m Make sure there is no jamming See previous details in this chapter 3 Check the cards m Make sure that you are using rewritable cards 4 Print a test card Refer to the Printing and understanding a test card section of this chapter 5 Check the printer s interface cable m Check the link between the printer and the computer m Try to use another cable of the same type 6 Check the driver m Make sure that the Tattoo Rewrite printer driver is selected in the Windows settings 7 Check the computer printing settings a Make sure the Tattoo Rewrite printer is defined as the default printer Refer
4. P N C6103 Blank PVC rewritable cards blue 30mil 1 pack of 100 cards Blank PVC rewritable cards blue with HICO magnetic strip 30mil 1 pack of 100 cards Blank PET rewritable cards black with HICO magnetic strip 10mil 1 pack of 100 cards Cleaning Accessories P N A5011 P N A5002 P N A5003 P N A5004 UltraClean Cleaning Kit for complete cleaning of the printer 5 pre saturated cleaning cards 5 swabs 1 box of 40 pre saturated wipes PrinterClean Cleaning kit for cleaning of transport rollers 50 pre saturated cleaning cards HeadClean Cleaning kit for cleaning the print head 25 swabs DustClean Cleaning kit for cleaning the cleaning roller 1 box of 40 pre saturated clothes Printing accessories P N 2204 Additional Card Feeder with load capacity of 100 cards 0 76 mm 30 mil P N A5007 Centronics parallel interface cable P N A5017 USB interface cable P N A5008 Power supply P N A5009 Power cord 220V P N A5010 Power cord 110V P N A5019 Power cord UK 35 Magnetic encoding Introduction Tattoo Rewrite Mag printers are Tattoo Rewrite printers that are fitted with a magnetic stripe card enco der The Tattoo Rewrite Mag operates similarly to the Tattoo Rewrite The magnetic encoder encodes ISO 1 2 and 3 tracks in a single pass and then checks the data The Tattoo Mag encoder can be configured in high coercivity HICO or in low coercivity LOCO mode via the Windows driver in
5. D bs S gt The Evolis website For extra technical help on operating and troubleshooting the Evolis printers go to the Support amp Services menu on the Evolis website You will be able to download updated versions of the firmware drivers and user s guides videos for operating and maintaining Evolis printers as well as a FAQ that provides answers to frequently asked questions FAQ Frequently Asked Questions Contacting an Evolis reseller Please contact an Evolis reseller when you cannot solve a problem on your own If you do not know any Evolis Reseller connect to www evolis com and send us your request Evolis will provide you with the contact details of your nearest reseller Stay near your computer when calling an Evolis reseller and make sure you have the following data handy m Type and serial number of your printer m Your configuration and Operating System m An explanation of your problem a Details of what has been done to solve the problem 33 Technical Data Sheet Print mode m Monochrome direct thermal printing m Texts bar codes graphics and logos are printed in Trace mode Pictures are printed in diffusion mode Printer features m Automatic card thickness adjustment Printing speed m Erasing printing cycle 8 seconds Resolution m 300 dpi 11 8 dots mm Windows drivers m Windows NT 4 0 2000 and XP Warranty E Printer 1 year m Print head 1 year Loading cards m Automated feed
6. Thermal print head Control Panel Push button Cleaning roller Cover Lever Cover button Card feeder Power outlet Centronics port STD USB port STD DB 9 connector option Allows card printing in 300 dpi Provides details on the printer operation Shows if the printer is powered ON or OFF Removes dust before cards are printed Enables the printer cover to be opened and closed Enables the printer cover to be opened and closed Hosts all cards to be printed Connects the printer and the power supply Sends and receives data to and from the computer Sends and receives data to and from the computer Sends and receives data to and from the computer or connects to a keyboard or to a smart card coupler Control Panel of the printer The printer has a control panel on its front side which features four LEDs with self explanatory sym bols describing the printer s operating status These LEDs are as follow Card Card is Push Magnetic enco Cleaning delay missing Button ding error alert SS Refer to chapter 4 of this manual for further information on how to interpret messages from the control panel Installing the interface cable and power supply For using your Tattoo Rewrite printer via the USB port install the Windows driver first then connect to this port 1 Connect the supplied interface cable as shown below 2 Connect the other end of the cable to the appropriate port on your computer 3 Plug the power c
7. Wait a couple of minutes after cleaning and before using the printer to let the clea N ning product evaporate completely The printer will operate even if the cleaning alert is triggered lt SS On the other hand you can decide to run a cleaning process even when the rele vant LED is off In this case press the control panel push button for a few seconds Make sure you fully observe all cleaning steps 21 Cleaning the Print Head When to clean once a day 3 E How to clean use cleaning swabs The print head is in direct contact with the cards and is cleaned when the inside of the prin o ter is cleaned Meanwhile you should clean it once a day using cotton swabs from the UltraClean kit This will help uphold the original printing quality and prevent any damage or failure caused by a foul or dusty print head charges Important make sure that the print head and related components are safe from electrostatic dis O The print head is a fragile element To avoid damages m Comply with the cleaning cycles m Keep the print head away from sharp or metal objects m Do not touch the print head surface with your bare fingers This might result in poor prin ting quality or permanent damages to the print head Cleaning the print head 1 Open the printer cover and locate the print head 2 Take a new swab and press on the stick to let the liquid Ga out clic 3 Then gently rub the swab along and over the p
8. m Printed cards showing white lines might suggest that the print head is dirty or even damaged m Clean the print head Refer to the Maintenance chapter for further information a f the problem lingers after cleaning contact your Evolis reseller for a new print head Dealing with card jamming Remove the card in the following way 1 Open the cover of the printer 2 Remove the card by pressing the push button and or manually pushing it towards the printer out let Always push the top card first when dealing with several cards 3 Close the cover 4 Press the control panel push button for a second Preventing card jamming 1 Make sure that all cards are properly loaded and have the suitable thickness 2 Make sure that card thickness complies with required specifications as mentioned in the Technical Datasheet section of this manual 3 Check that the cards are not warped 4 Find out if cards are stuck together 30 Replacing a print head Replacing the print head of a Tattoo Rewrite Printer is a straightforward task that does not require specific tools or fine tuning o Switch off the printer before replacing the print head Step 1 Removing the damaged print head 1 Open the printer cover and look for the print head 2 With one hand push the rear metal part under the cover and with the other turn the two forks to remove the print head from its arm i 3 Detach the cable from behind the print head Q
9. to indicate that the inside of the printer requires clea ning every 500 cards inserted as explained below j Printer status after processing 500 cards 19 A printer that does not get cleaned despite the cleaning LED notice will start blinking when an addi tional 100 cards are inserted The LED starts blinking in the following way Printer status after processing 600 cards A blinking LED indicates that the printer needs immediate cleaning within the next 5 cards Else the print head warranty is waived Cleaning the inside of the printer Cleaning is rather simple as it only requires pre saturated cleaning cards that are custom designed for the printer Your Tattoo Rewrite printer is shipped with a cleaning kit containing samples of these cards Cleaning cards that are repeatedly passed through the printer clean the transport rolls the cleaning rolls the print head and the magnetic head when applicable 1 Open the cover and withdraw any card lying insi de the printer Close the cover 2 Remove the feeder as shown 20 3 Remove all remaining cards from the feeder 4 Take a new cleaning card and load it into the feeder 5 Place the feeder back in its slot and press the upper part on the feeder until it clicks 6 Press the control panel push button for a second to start cleaning 7 The used cleaning card is ejected from the front side of the printer X
10. to the Configuring printing settings section in the Printing chapter 8 Check the network configuration m Make sure the Tattoo Rewrite printer can be accessed from your desktop SO Printer ejects a blank card 1 Check the card m Make sure the card is rewritable and oriented as expected 2 Check the printer interface cable m Check the printer interface cable m Check the link between the printer and the computer m Try to use another cable of the same type 28 3 Some components of the print head might be damaged m Print a test card Refer to the Printing and understanding a test card section in this chapter If no cards can be printed contact your Evolis reseller for replacing the print head Printing quality is lower than expected 1 The printing and erasing settings must be updated Low contrast increase the contrast level in the printer s driver settings m Partial erasing change the temperature in the printer s driver settings Poor quality increase the quality of printing in the printer s driver settings Please note that this affects the printing speed It should be updated only if the first two adjustments have proven unsa tisfactory 2 The type of rewritable cards used may not be suitable m Check whether the rewritable cards that are used comply with specifications See the Technical Specifications and Supplies chapters in this manual for further information 3 The surface of the ca
11. when still hot might result in partial erasing Wait for a few seconds for the LED to turn off In the mean time you can print or reprint another card DELAY CARD OR FEEDER Is The feeder is empty E Card thickness is not properly configured MISSING E Cards are embossed E Cards are stuck together E The feeder is missing or not properly installed Check the cards in the feeder or make sure that the fee der is properly inserted Then press the push button for a second to resume printing 25 LED status Meaning WAITING FOR A CARD TO BE INSERTED WAITING FOR A CARD TO BE REMOVED PRINTER CLEANING ALERT AFTER PROCESSING 500 CARDS PRINTER CLEANING ALERT AFTER PROCESSING 600 CARDS PRINTER COVER IS OPEN MECHANICAL FAILURE MAGNETIC ENCODING ERROR COOLING SYSTEM 26 Solution or details E The printer is waiting for a card to be inserted Insert a card in the front feeding mouth E The printer is waiting for a card to be removed Remove the card from the front side of the printer E The printer needs to be cleaned Refer to chapter 3 Maintenance E The printer needs to be cleaned Refer to chapter 3 Maintenance E The printer cover is open Close the cover and any printing in progress will resume E Card jamming E A mechanical part is damaged Press the push button for a second Call Your Evolis reseller for assistance if the issue remains E The magnetic strip is not properly orie
12. 1 of 2001 EN 55022 Classe B oof 1998 EN 55024 of 1998 EN 61000 3 2 of 2000 EN 61000 3 3 of 2000 A1 of 2001 EUROPE Norway Only This product is designed for IT power system with a phase to phase voltage of 230V Earth groun ding is via a polarized 3 wire power cord Fl Laite on liitett v suojamaadoitus koskettimilla varustettuun pistorasiaan SE Apparaten skall anslutas till jordat uttag NO Apparatet m tilkoples jordet stikkontakt Full Name Serge Olivier Signature Title Directeur Technique Date June 2006 Interferences with radio frequencies in the USA Federal Communications Commission Statement The Tattoo Rewrite complies with the following specification FCC Part 15 Subpart A Section 15 107 a C and Section 15 109 a Class B digital device Supplemental information This equipment has been tested to FCC requirements and found compliant with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television broadca
13. Tattoo Rewrite printer as default printer by following these steps m Click Start Settings then Printers or Start Control Panel then Printers and faxes m Click of the Evolis Tattoo Rewrite printer then open the File menu m Choose Set As Default Printer then close the window Properties of your Tattoo Rewrite printer Several dialog boxes will help you m Set printing attributes such as layout and printing quality m Manage the printing mode and the use of suitable cards m Select the printing port m Start the maintenance cleaning and monitoring features of the printer Using the online help A help file supports you when defining each setting of the printing manager depending on the prin ting modes and criteria Please refer to this help to better understand these settings and before any attempt to alter them 13 amp Evolis Tattoo Rewrite Properties Main dialog box Se Se swings d dg Tok This dialog box enables you to set the following features m Card Type the Evolis part number of the rewritable card ene n m Treatment printing effects trace mode black and white Jeanen grey effect grey scale Grayscale m Source tray helps you choose how you insert cards via the feeder from the printer s front feeding mouth in manual es or automatic mode C Potak m Orientation for printing the card in landscape or portrait Landscape mode T Rotate by 180 m Copi
14. User Guide tattoo anite The Monochome Rewritable Card Printer The Tattoo Rewrite User Guide Reference KUO7E Rev A1 June 2006 Evolis Card Printer 1 Copyright Evolis Card Printer June 2006 All rights reserved Copyright Notice Users must comply with any copyright law applicable in their country This manual must not be photocopied translated reproduced or transmitted in whole or in part for any reason and means that might be albeit electronic or mechanical without the express and written permission of Evolis Card Printer All information contained herein may be subject to modification without prior notice Evolis Card Printer accepts no liability for any errors herein nor for any damage or accident caused by the disclosure or use of this manual Trademarks Evolis Tattoo and Tattoo Rewrite are registered trademarks of Evolis Card Printer Microsoft is a registered trademark of Microsoft Corp in North America Windows is a registered trademark of Microsoft Corp Icons Different icons draw attention to key information throughout this manual as depicted below Note Indicates information that emphasizes or supplements important data from the main text Important Advises you on key information needed to perform a task or stresses specific information in the text Caution Advises you that failure to comply with a specific rule could result in body injuries or hardware damages 809 Warranty Refer to th
15. able to the power supply and then connect it to the printer 4 Connect the cable power plug to a grounded power socket 5 The printer is powered on The control panel LED turns on while the print head rises and lowers to indi cate that the printer is operating as expected from a mechanical standpoint A dull LED signals that the installation has most probably failed or that the printer is not operating as expected Double check the setup Parallel a USB You must pull the plug off from the socket to totally power off this printer which means that the plug must always be reachable This product must be plugged to a safe and grounded electrical outlet Stand by mode The Tattoo Rewrite can be set to a stand by mode on demand by simply pressing the push button for three seconds The push button green LED goes off Press the push button for a second to switch the prin ter on The push button green LED comes on CSS The printer automatically turns to stand by when idle for ten minutes Managing Cards Operating guidelines Rewritable cards do not require ribbons The card itself contains a thermosensitive material that becomes visible when heated and vanishes when submitted to a lower temperature This printing process can be reversed and the same card can thus be printed and erased up to 500 times The thermal printing process requires the card to cool off before it is reprinted Otherwise the previous print might be p
16. artially erased Cooling down is just a matter of a few seconds Similarly the expected contrast shows up within seconds after the card is printed Warped cards can result in a slightly reduced printing area This is more likely to happen with thick cards In this case reprinting the card several times will generally solve the issue However heavily bent cards might prove impossible to print New cards should be kept in a safe and clean environment for instance in the standard card feeder Dusty of dirty cards might cause uneven or incomplete printing and the print head to wear out prematurely It is recommended to clean the printer on a regular basis Refer to the Maintenance chapter for further information The Tattoo Rewrite printer offers three ways for loading cards These different modes can be selected from the Main Tab of the printing driver interface a Feeder cards are automatically ejected from the feeder a Manual Feed cards are manually inserted one at a time in the printer s front feeding mouth m Automatic selection cards are either automatically sourced from the feeder or manually loaded from the tray whichever cards are loaded first Loading the card feeder 1 Remove the feeder as shown 2 Push down the spring and load up to 100 cards with a thickness of 0 76mm 30mil 3 Place the feeder back in its slot Then press the upper part on the feeder until it clicks Manufacturing tolerances migh
17. command to printer Command r Magnetic encoding Track 1 Encode Track s Read Track s Options NORMA is Feed Source Trey is Feeder z Outup Tray is JOutput Hopper Technical Self Test Card Eject Card This Windows dialog box allows to test print a page and make sure that the printer and the computer are seamlessly communicating Details dialog box This dialog box is a monitoring window for selecting the printing port and the appro priate driver Advanced proficiency is required for altering these settings Color Management dialog box This dialog box makes it possible to link printing to a defined color management profile 15 Printing Multiple Windows applications Word Access Excel for instance come with a printing feature The follo wing example depicts card layout and configuration issues Microsoft Word Once the Tattoo Rewrite Printer is defined as a default printer 1 Start Word and go to File then Page Setup 2 The Page Setup dialog box offers to choose the Paper Size select Youn Card Wee document Page Setup 3 In the Margins tab scroll to 0 3 cm for all margins then select Landscape as the Orientation 4 Close the window by clicking OK 16 Your Word window should now look like this You are ready to custo mize your card by laying out all design components m Logo and pictures m D photo
18. d that automatically installs the driver that is most relevant to your personal settings e Insert the DRIVERS amp DOCUMENTATION CD Rom in your CD drive e Wait a few seconds until the CD homepage lets you select your language e Click of the flag that depicts your language e A new menu pops up and invites you to install the printer driver Follow the instructions below to confi gure your Evolis printer You use Windows your printer is connected to the mains the Parallel cable or USB is not connected m Click on Driver Installation m A setup screen appears suggesting that you save any previous installations All boxes are checked by default and the setup shield will delete previous settings m Click on Install to launch the process m When told to do so choose the connection method to your Evolis printer USB or Parallel The installation program asks you to connect the printer Please stick to the following guidelines m Connect the USB or Parallel cable between the PC and the printer m The system automatically detects your peripheral and starts the Add Printer wizard after a few seconds Select the Tattoo Rewrite option in the dialog box that appears on your screen Click Next then Finish Click OK in the window The setup is complete click on End Click on Quit to close the setup program Your Evolis printer is now ready to customize your cards If an error occurs during the installation please refer to the Windows Users Manual I
19. e enclosed Warranty booklet for terms and conditions Return Materials Authorization RMA Please contact your Evolis Reseller for warranty claims Packaging delivery costs and insurance fees are born by the buyer when the printer is shipped from the site of operation to the Evolis Reseller The Evolis Reseller will bear the shipping and insurance costs for sending back the printer from the repair location to the client site All Products must be shipped back to Evolis with a RMA ID number which should be obtained beforehand by contacting your Evolis Reseller or any authorized Evolis Repair Center ERC Please note that when returning a product The Evolis Reseller or authorized ERC might ask you for a proof of purchase You are liable of any damage incurred by improper packaging when returning your equipment In such a case Evolis Card Printer might refuse to accept these products Further information about the RMA policy and the Evolis warranty terms is available in the Warranty booklet enclosed with your Evolis printer Product disposal About Product disposal Do not dispose of this product through traditional non sorted waste processing This product is recyclable and should be recycled in compliance with local laws and regulations Visit our website www evolis com for further details or send us an email at info evolis com Contents Introduction sce scecsi en czaccenotenieseranevncweddeonasivedameuse 4 Chapter I Starting up en 5 C
20. er or manual feed Optional features m Serial port available upon study m 100 cards additional feeder m Cleaning kit Other models m Tattoo Rewrite Mag Printer with HICO LOCO magnetic stripe encoder ISO 7811 or JIS2 compliant m Tattoo Rewrite Contactless Printer with contactless smart card coupler ISO 14443A Mifare 1 Clause governing the use of Evolis approved supplies Subject to observance of maintenance procedures Card types ISO CR 80 ISO 7810 53 98mm x 85 60mm 3 375 x 2 125 Maximum printing surface 48mm x 80mm 1 9 x 3 15 Card thickness from 0 25mm to 0 76mm 10 to 30mil Card feeder capacity 300 cards 10mil or 100 cards 30 mil Resident barcodes Code 39 Code 2 5 interlaced Resident fonts Arial normal 100 Arial bold 100 Printer size Height 166mm 6 52 Length 290mm 11 42 Width 187mm 7 36 Printer weight 2 5 Kg 5 5 Lbs Connections USB and parallel Centronics ports cables supplied Power supply 110 230 Volts CA 60 50 Hertz Environment Min max operating temperature 15 30 C 59 86 F Humidity 20 to 65 non condensing Min max storage temperature 5 70 C 23 158 F Storage humidity 20 to 70 non condensing Operating ven tilation free air 34 Supplies Evolis offers a large choice of cards and accessories The following supplies are available from any Evolis reseller Rewritable plastic cards P N C5101 P N C5103
21. es number of required copies Useful links tattoo Settings dialog box amp Evolis Tattoo Rewrite Properties This dialog box enables you to set the following General Sharing Pons Advanced features Color Management Security g Main Settings fig Tools Contrast stronger or lighter according to the print f p Pinta temperature canes Ce eT Quality from Draft to Higher depending on the Quality Luteugumn Higher 10 printing speed es Temperature stronger or weaker erasing depen Teroaaiie pemeget Hig fO ding on the temperature Erasing area Erasing area when an area of the card needs to be preserved This menu has several options select the full card surface no erasing ISO smartcards AFNOR smartcards cards with a magnetic strip selected areas and to download a picture The area to be erased appears in black while the area to be preserved appears in white Click on Apply to confirm your choice amp Evolis Tattoo Rewrite Properties Selected area menu General Sharing Ports Advanced vial Color Management Secuiiy Main Setings f Toos This menu lets you set an area to be erased Black or to be p Printing preserved White Choose the number of pixels starting from a mmeg in fiO the upper left corner of the card maura BC The area to be erased appears in black while the area to be Erasing preserved appears in white Click on Apply to confirm your Tempera
22. hoosing a location o 5 Unpacking the printer 5 Overview of the printer and features 0 000 6 Installing the interface cable and power supply 7 Stand by mode 8 Managing Cards xenon Ss acatacadenososososesesabornbonesonnsosedesedobedseatade 9 Oy fei tsi 10 e 9 eee eee ee nee 10 Chapter I Printing 0 11 Installing the printer s driver 11 For WINdOWS USEfS iaa 12 For Windows users with USB interface 004 12 Configuring printer s SEUNG Ss ncisiesinidimresiieiamummeiereiolelaiaaateteontest 13 PANINO aean A AEE A EA EN 16 Chapter IIl o Maintenance 0 19 Cleaning the inside part of the printer 00 000 19 Cleaning the print head 22 Maintenance of the cleaning roller o 23 Chapter IV Support 0 0 24 Understanding the Printer Control Panel 0 0 0 00 0002 24 Printing and understanding a test card 27 Printing quality ISSUES eissecar reisn inii 28 Dealing with card jamming u 30 Replacing a print head 30 Customer SENVICC cocaraccaretanatacenuieelancerasataeddangheuaaeasaere 33 Chapitre V Technical datasheet 34 Chapitre VI Supplies 00000000aicc 35 Appendix A Magnetic encoding 36 Introduction Congratulations for choosing a Tattoo Rewrite printer The Tattoo Rewrite printer is the ultimate solution for printing your multi purpose rewritable plastic cards visitor badges business cards loyal
23. m Fixed and variable texts m Barcode etc Monthly ticket Andreas Van der Vorst Validity dec 2006 a e 2 4 Hows h auoshenssy S SOOM AS MAlo ARa Pagel Sec 1 afi at Oom ind Col2 REC TRK EXT OVR Engish UK GF 17 Example Please note that this example is not meant to teach a user how to use Microsoft Word The only purpose is to explain the relationship bet ween card design and set tings of the Tattoo Rewrite printing manager Configuring the Tattoo Rewrite printing driver To access the settings from the Word window 1 In the menu click on File then Print 2 The dialog box shows that the Evolis Tattoo Rewrite is selected 3 Click on Properties The Evolis Tattoo Rewrite Printer dialog box comes up Print zjx Printer Name Evolis Tattoo Rewrite z Properties Status Idle Bnd printers Type Evolis Tattoo Where LPT T_ Print to file Comment Evolis Tattoo J manual duplex Page range Copies all Number of copies Current page Selection Pages IV Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document gt Zoom z Pages per sheet Print Jaw Pages in range z ges per sh 1 page Z Scale to paper size fio Scaling Options Cancel Lons Loe a The printing settings for this example are the following 1 Main dialog box m Card Type acco
24. nstallation section your systems administrator If required contact your admin to get full information on installation Zn Installing a driver with Windows NT 2000 and XP might require appropriate authorization from lt methods and related access rights 11 Windows Users Manual Installation Close any opened application before installing the driver Do not connect the USB or Parallel cable before the installation is completed Insert the DRIVERS amp DOCUMENTATION CR Rom in your CD drive In the Windows menu bar choose Start Settings and then Printers or Start Control panel Printers and faxes Double click on Add printers Select Local Printer Choose the LPTx port for printers even if you connect the printer via USB Click on Have Disk when the wizard displays a list of manufacturers and printers Select the CD Rom drive ID and click on Browse Open the Drivers folder in the CD Rom Select the folder that is relevant to your Windows OS Windows 2000 and Windows Xp 2000XP Windows NTA NT4 0 Select Youn inf or Younbw inf then click on Open then OK The Evolis printer appears on a grey background Click on Next Choose to replace the existing driver and then click on Next State whether you wish to use the Evolis printer as your default printer Click on Next Do not share and then click on Next Do not print out a test page and click on Next Click on Finish to install the driver To operate the printer on the Parallel p
25. nted in the feeder E The encoding method HICO or LOCO is inappro priate Please refer to Appendix A for further information E Encoded data is not compliant with the ISO 7811 standard or with the driver properties settings infor mation Press the push button for a second The printer resu mes encoding with a new card Call Your Evolis resel ler for assistance in case the issue cannot be solved E The print head cooling system is operating The printer stops for a few seconds and resumes as soon as the print head reaches a standard operating temperature Printing and understanding a test card Printing a test card provides technical details about your printer and confirms it is operating as expected We advise you to print it after installing your printer is installed and to keep it at hand Printing a test card 1 Insert a card using your favorite feeding mode 2 Press the push button for three seconds All LEDs go off 3 Press the push button once again and hold it down 4 The push button green LED comes on 5 Release the push button when the green light starts blinking 6 The test card will be printed in a few seconds 7 The printed card is ejected from the printer s front mouth Understanding a test card A printed test card provides the following details a A correct quality of printing a The use of suitable cards a The model of the printer a The printer serial number a The version of the firmware tattoo
26. ort link it to the PC Setup is completed For an USB link please follow these steps Connect your USB cable between the printer and the PC Windows detects a new printer and launches the Add Printer wizard Click on Next The system looks for the Youngi dll Youbwgi dll file Open the Drivers folder in the CD Rom Select the folder that is relevant to your Windows OS Windows 2000 and Windows Xp 2000XP Windows NTA NT4 0 Select the Youn inf or Younbwgi inf then click on Open then OK Click on Finish A new Evolis driver Copy1 is created for the USB printer Setup is completed 12 Configuring printer s settings Before you start using your Tattoo Rewrite printer make sure to check update all default settings of the driver Any installed option needs to be stated within the driver You printer comes with multiples features that can be configured via the printing manager interface You can access these printing options m From the Windows start menu in choose Settings then Printers or Control panel then Printers and faxes e Select Evolis Tattoo Rewrite e In File windows menu select Default Document m From your Windows software e In the File menu of your application select Print or Print Setup Procedures can differ according to the software and Operating System that you use Make sure that the printer is selected as default printer before using it Setting the Tattoo Rewrite printer as default printer Set your
27. pter of this manual for details Cleaning cards that are repeatedly passed inside the printer clean the transport rolls the cleaning roll the print head and the print read head of the magnetic encoder If between two cleaning sessions every 500 cards the read write process fails with more than one card it is recommended to manually clean the printer refer to the Maintenance chapter of this manual for the appropriate procedure ISO 7811 magnetic encoding standards 1 Bit s per inch Except for the character 3 Includes the Start Stop and LRC character The encoder automatically manages these characters Track Field Track density Types of character Number of characters separator Track 1 as 210 bpi Alphanumeric 79 ASCII 20 95 Track 2 75 bpi Numerical 40 ASCII 48 62 Track 3 210 bpi Numerical 107 ASCII 78 62 38 Compliance Statements With regards to safety and electromagnetic rules Name of manufacturer Evolis Card Printer Address of manufacturer 29 avenue de la Fontaine Z Angers Beaucouz 49070 Beaucouz France Name of Hardware Tattoo Tattoo Rewrite Year of Manufacture 2006 the undersigned Serge Oliver state that the above mentioned hardware is used and installed in compliance with the notice and essential requirements of the 73 23 EC and 89 336 EC directives updated by the 92 31 EC and 93 68 EC directives through the enforcement of the following standards EN 60950
28. rd is rough or embossed m Try switching to another type of cards WARNING Due to this thermal printing process the card must cool off before it is reprinted Otherwise the previous graphics might only be partially erased Cooling down is just a matter of a few seconds Similarly the expected contrast shows up within seconds after the card is printed When a card is printed wait until the CARD DELAY LED turns off before reprinting the card and or change the printer settings In the mean time you can print or reprint another card Partial or biased printing 1 Check the printing settings Make sure that your page setup remains within printing margins Check the document layout set for the driver Landscape or Portrait 2 Check the printer s interface cable m f funny characters are printed make sure you are using the appropriate interface cable for your printer m Check the link between the printer and the computer m Try to use another cable of the same type 3 Make sure the printer is dust free m Clean the inside of the printer the cleaning rollers and the print head See the Maintenance chapter in this manual 29 4 Make sure that all cards are clean and flat m Cards should be always stored in a dust free environment m Check that the cards are not warped or bent 5 Check that the print head is clean Refer to the print head cleaning procedure in the Maintenance chapter of this manual 6 Check the Print Head
29. rding to the type of Evolis card used See the Supplies chapter m Treatment Gray scale m Orientation Landscape m Copies sets the required number of copies 2 Settings dialog box m Printing Contrast value of 10 m Printing Quality value of O m Erasing Temperature value of 10 3 Click OK to close each dialog box 4 When back to the main window click OK to start printing WARNING The printing settings are optimized for Evolis approved cards These settings can be adjusted in a given range When using other cards please test print a few cards for validation purposes or contact Evolis if required Q SS Help is available for all dialog boxes See the above Using the online help section for more details 18 Maintenance Make sure you do not waive your warranty Failure to observe the maintenance guidelines as detailed in this chapter compromises the warranty of your Tattoo Rewrite printer print head Evolis cannot be held liable if the printer faces unapproved maintenance conditions Evolis provides the following cleaning product item reference A5011 UltraClean cleaning kit that contains m 5 cleaning cards pre saturated with isopropyl alcohol 99 m 5 cotton swabs with isopropyl alcohol 99 m 7 dispenser with 40 pre saturated cleaning clothes G Cleaning the inside part of the Grn er When to clean every 500 cards processed How to clean Use pre saturated cards A LED comes on
30. rint head during several seconds utes X Wait a couple of minutes after cleaning and before using the printer to let the clea ning product evaporate completely 22 Maintenance of the cleaning roller amp When to clean once a day G How to clean use cleaning wipes cards are passed through This roller is automatically cleaned when the inside of the printer is clea o Your Tattoo printer has a built in cleaning roller with a sticky surface that captures dust when ned Yet you should clean it once a day to guarantee that the card surface is perfectly clean Use a cloth from the cleaning kit Cleaning the cleaning roller 1 Open the cover of the printer Spot the cleaning rol ler and remove it from the printer 2 Clean the roller with a wipe from your cleaning kit Remove dust by gently rubbing the wipe on the roller s surface 3 When dry put the roller back in the printer and close the cover If you are using the card feeder make sure you also clean the cleaning roller which is located at the feeder way out S k O Wait a couple of minutes after cleaning and before using the printer to let the clea ning product evaporate completely 23 Technical Support Evolis wishes to serve its customers in the best possible manner and has issued a comprehensive range of technical support services that can be found in this guide and on www evolis com This section provides first level troubleshooting help for
31. sting which can be determined by turning the equipment off and on the user is encouraged to try to solve this issue by one or more of the following actions Change the receiving antenna s orientation or location Move away the equipment from TVs and radios Connect the equipment to a circuit that is different from that of the receiver Consult the dealer or an experienced radio TV technician for help Properly shielded and twisted cables must be used to comply within Class B limits of Part 15 of FCC Rules Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Evolis Card Printer may cause harmful interference and void the FCC authorization to operate this equipment Interference with radio frequencies in Japan VCCI This equipment complies with the Class B category for information technology equipment based on the rules of the Voluntary Control Council for Interferences by Information Technology Equipment VCCI Operation in a residential area may cause radio interference may be caused In this case the user may be required to take appropriate remedial actions
32. t bring card thickness to be slightly above 0 76mm o 30mil which means the feeder will not fully fit in its slot In such case withdraw a few cards and set the feeder back 9 Loading manually a card from the feeding mouth The Tattoo Rewrite printer comes with a manual feeding mouth for inserting one card at a time 1 Insert a card manually as shown in the feeding mouth The card will be automatically ejected when printed Selecting the appropriate thickness of the card The Tattoo Rewrite printer benefits from an automated system that gauges card thickness whithin a rage from 0 25mm to 0 76mm 10 to 30mil Tips How to select appropriate cards a Do not use other cards than those indicated in the Technical Data Sheet of this manual a Do not use damaged folded or embossed cards a Make sure you store your blank cards in a clean and dust proof area a Avoid inserting foul or dusty cards in the printer Setup Next steps You are now done with the hardware setup of your Tattoo Rewrite printer Yet carry on with reading this guide as two extra steps will to make your Tattoo Rewrite printer fully operational a Installing the printer s driver a Maintenance of the printer 10 Printing Installing the printing driver You must install the driver for your Tattoo Rewrite printer before using it Reminder The driver and the Tattoo Rewrite printer are compatible with Windows NT 4 0 2000 and XP Xs The CD includes a wizar
33. terface However encoders of the Tattoo Rewrite Mag are shipped with a HICO default setting unless specifically requested when ordering Location of the magnetic encoder The magnetic encoder is a factory installed module for all Tattoo Rewrite Mag printers The write read head is located under the card passing path and after the print head lt SS Card encoding is always carried out before printing Card orientation Magnetic cards must be installed in the feeder so that the magne tic stripe faces downwards 1 Remove the feeder as shown 36 max 2 Push down the spring and load up to 100 cards with a thickness of 0 76mm 30mil 3 Place the feeder back in its slot Then press the top of the feeder until it clicks Configuring the Windows Driver The magnetic encoder features must be configured during the Windows driver s initial setup The features can be configured from the Tools dialog of the driver by clicking the Encoding Definition button jal Magnetic Encoder dialog box The Magnetic Encoder dialog box opens when clicking on the Encoding Definition button i Magnetic encoder Track Settings Track 1 fiso z Track 2 fisoz gt Track 3 fisas zj Track 3 J eee Coercivity low Coercivity l Execute encoding high Coercivity Track settings make it possible to set an ISO stan dard for each track Refer to the ISO 7811 table in this appendix for further information
34. the Tattoo Rewrite printer Understanding messages from Control Panel Evolis has enforced reliability when designing the Tattoo Rewrite Meanwhile some issues may arise The following chapter will help you spot and troubleshoot any potential issue during installation or operation Overview of the Printer Control Panel The printer has a control panel on its top which features four LEDs with self explanatory symbols des cribing the printer operating status These LEDs are as follow Card delay Cleaning alert Card is missing Magnetic encoding error Push button 24 The control panel LEDs have different status am O O o a a a OFF ON BLINKING Press the push button to roll back the control panel to its initial status after dealing with the following issues m CARD IS MISSING or PRINTER INTERNAL ISSUE m MAGNETIC ENCODING ERROR m CARD EJECTED You can also use the push button to m Set the printer to stand by m Print a test card m Run the cleaning feature The status of the LEDs depicts the Tattoo Rewrite operation or the nature of a problem LED status Meaning Solution or details PRINTER READY The printer is ready to receive data DATA The printer is processing data via one or more of its PROCESSING interfaces CARD E The printed card is hot E The required level of contrast is not yet achieved E Wait before reprinting the card Reprinting a card
35. ture A ERS High ie choice Erasing area White Selected area 14 amp Evolis Tattoo Rewrite Properties General Sharing Ports Color Management Security Main Settings slg Tools M Magnetic Encoder Control m Direct Printer Control Printer Self Test Erase Card Printer Self Cleaning Eject Card LO O oo f Direct command to printer Direct communication with Printer Dialog with Printer tattoo Tools dialog box This dialog box provides first level help for your Tattoo Rewrite If your Tattoo Rewrite printer comes with a magnetic encoder option click on the Encoding Definition button to set your configuration Refer to Appendix A for further informa tion on encoding We also suggest that you print and save a Test Card when you first use your prin ter This card displays all information that is required when you call the customer service The Erase Card button erases the next inserted card The full area of the card is erased The Dialog with the Printer option is available only if the driver has been installed through the CD Rom setup wizard This Dialog box makes it possible to send command scripts directly to the printer to encode read magnetic strips General dialog box Direct communication with printer Discuss with Evolis Tattoo Rewite Direct
36. ty cards temporary cards membership cards and many more This product comes with a wide range of custom designed support services to help you efficiently and professionally They are available from Evolis and its partners Starting up Choosing a location Place the Tattoo Rewrite printer on a dust free flat surface that can bear the combined weight of the printer and accessories maxi load of cards Make sure the printer can be reached from all directions during setup and operation Unpacking the printer Unpack the printer through the following steps 1 Remove the upper protection foam 2 Lift the printer out of its box remove the protection wrap and set it in the chosen location 3 Remove any adhesive material from the printer body Please keep all packing materials in the event the printer is moved or returned The Tattoo Rewrite printer comes with the following components Power supply and a power cable USB and Centronics parallel cables Tattoo Rewrite Instructions leaflet User Guide this guide Tattoo CD Drivers amp Documentation Cleaning kit Warranty booklet Certificate of compliance with the EC and FCC safety standards Please contact your Evolis reseller if any of these components is missing from your package Overview of the printer and features The following drawings display all components on your printer for you to be acquainted with them We will often refer to them in this guide COCSOOOCOOS
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