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        TMBills User Manual
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1.    Edit   Rates   New  Enter the Description  Flat Fee Zero Rate  Double click on each timekeeper  leave the rate as 0 00  and press Save   Press  Close   Close   2  In RTG Bills  go to  Main Menu   Setup   Other   Firm    3  Enter a description for the flat fee  such as  Flat fee for legal services  Note  This Description will appear on the first Bill at the top of the listing of  services     To set up a Flat Fee Matter      Open the Matter in RTG Bills     In Billing 1 tab  choose the Flat Fee Zero Rates table      In Billing 2 tab  under Minimum Maximum Fee choose  This is the minimum fee      Enter the dollar amount of the Flat Fee in Minimum Fee Amount      Save the Matter  Click Yes when prompted to create a minimum fee record   A Billing record is created with today s date  the Description from the One time  setup  above  and the dollar amount of the Minimum Fee   Note  You may change the date  Description or amount now or at any time before  you print the first Bill     U1 BRWDN Ee       2011 Active Practice LLC      z     TMBills User Manual    Monthly Flat Fee  Charging a flat fee every month is known as a recurring charge  You can set up a  Recurring Charge in RTG Bills     To set up a Flat Fee per Month    1  Go to RTG Bills   2  Click Fees and select the Matter    3  Click New    4  Select Fixed  lower left     5  Check  Repeat  lower right   Note that Monthly is selected   Other options are  Quarterly  Twice a Year and Yearly      For more detailed information 
2.   below  To  obtain an RTG Bills License Key from Active Practice before you download an  RTG Bills upgrade        Installation of TMBills Updates    UE updates and up grades are available here        Please download the latest update of TMBills exe and the TMBills setup file   setuptmb exe from our TMBills Updates webpage     Save the files in your TMBills folder on your server or main computer  replacing the  old files  The folder will end in TMBills  or  for some customers  in RTG   For       2011 Active Practice LLC    Updates and Upgrades    example   T  Clients TMBills  or    SERVER1 Docs TMBills    Installing a TMBills Update    To install a TMBills update    1  On each user s computer  go to the TMBills folder on the server or main computer   for example  T  Clients TMBills   2  Double click on setuptmb exe    6 4 Installation of RTG Updates    RTG Bills Updates have a different letter in the version  such as 2 23c         Be sure you are on the latest update to TMBills Ms updating Ae le Check the  TMBills Updates page  http l    Updates to RTG Bills may be installed automatically from the Main Menu in RTG Bills   Be sure to update each computer that is running RTG Bills     To install an RTG Bills update    1  Go to RTG Bills Menu   File   Update   2  Click  Check The Internet For Updates   3  Check the box es  for   a  Current RTG Bills update  new letter   b  Each item that has the word   Import   c  Any FIX or CRITICAL Update   4  Click Install   5  Click  Close  
3.  LLC    Intro and Quick Start  7      1 4 Edition Notice    TMBills User Manual  Published by   Active Practice LLC   5200 Willson Road  Suite 150  Edina  MN 55424 1300    ww activepractice co       2011 Active Practice LLC    Time Matters  Billing Matters    and PCLaw   are registered trademarks of  LexisNexis  a division of Reed Elsevier Properties Inc  All other product names and  services identified throughout this work are used in editorial fashion only and for the  benefit of such companies with no intention of infringement of the trademark  No  such use  or the use of any trade name  is intended to convey endorsement or other  affiliation with this work     LIMIT OF LIABILITY DISCLAIMER OF WARRANTY  THE PUBLISHER AND THE  AUTHOR MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE  ACCURACY OR COMPLETENESS OF THE CONTENTS OF THIS WORK AND  SPECIFICALLY DISCLAIM ALL WARRANTIES  INCLUDING WITHOUT LIMITATION  WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE  NO WARRANTY MAY  BE CREATED OR EXTENDED BY SALES OR PROMOTIONAL MATERIALS  THE  ADVICE AND INFORMATION CONTAINED HEREIN MAY NOT BE SUITABLE FOR  EVERY SITUATION  THIS WORK IS SOLD WITH THE UNDERSTANDING THAT THE  PUBLISHER IS NOT ENGAGED IN RENDERING LEGAL  ACCOUNTING  OR OTHER  PROFESSIONAL SERVICES  IF PROFESSIONAL ASSISTANCE IS REQUIRED  THE  SERVICES OF A COMPETENT PROFESSIONAL PERSON SHOULD BE SOUGHT   NEITHER THE PUBLISHER NOR THE AUTHOR SHALL BE LIABLE FOR DAMAGES  ARISING HEREFROM  THE FACT THAT AN ORGANIZA
4.  Matters Help system and online training materials for general  instructions on how to enter Matters in Time Matters     The only steps that TMBills adds to entering a new Matter are   1  Press the Trigger button to lookup a Case No   2  Press the Trigger button to Update Matters to RTG Bills    Note  If you have just entered a brand new Client and then enter a Matter for that  Client  you can just enter 1 in the Case No  field in the TMBills Area instead of using  the Trigger to lookup a Case No  You know that the Case No  has to be 1 since you  are entering the very first Matter for a brand new Client  That lets you skip Step 1   above        2011 Active Practice LLC    Entering a New Matter    Enter all the basic Matter information and fill in any required fields  including the  Client field     jo Matter Form   Add  File Edit View Process Help    be save a close fH sae D 4 Fl i t3  Sm  A a em e    Primary   Secondary Additional elated Notes Documents   Phone E  Mat Ref Aardon  Patrick Estate Plan       1    Matter No 12824 Court  Plaintiff  Client Aardon  Patrick 4575    Matter numbers and Client numbers are not required in the top area by TMBills     The TMBills area appears in the lower right part of the Matter form         TMBills  Client No 4575  Client Abbr  Case No    Case Abbr   V  To Billing    On Hold  AutoCase   Aardon Est  m     The Client No   To Billing  and AutoCase Name fields are filled in automatically     Insert a Case Number    The Case No  is required 
5.  change the Case Abbreviation at any time to make it more  descriptive     Send the Matter to RTG Bills    Click the Trigger button and choose  Update Clients   Matters to RTG Bills    2j  Matter Form   Change 7  File Edit View Process Help Trigger    ba Save  amp Close fH sae      E fa t3 53 E89 A  amp  eg 6 cancel    i       Primary Secondary Additional   Related Notes Documents Phone E Mail Billing   Timeline          Note  The Trigger synchronizes all new and updated Matters to RTG Bills     Alternatively  you may use the Trigger button on the Matter list to Update Clients    Matters to RTG Bills     3 3 Entering Billing Records    Introduction    Three Methods for creating Billing records are        2011 Active Practice LLC      16   TMBills User Manual    1  Enter Billing records in Time Matters and send them to RTG Bills    2  Create Billing records in Time Matters from other records  such as Event  ToDo   Note  and Document records  and send the Billing records to RTG Bills    3  Enter records directly in RTG Bills     There is no  best  way to create Billing records  Choose the method that you prefer     Method 1   Entering Billing records in Time Matters is familiar if you previously used  Billing Matters  It allows you to create Time records without switch programs  You  can save time and effort by with AutoEntry Forms that fill in Descriptions for you    Method 2   Creating Billing records in Time Matters from other records can save you  time and typing if you reg
6. Close    6 5 Installation of RTG Upgrades    RTG Bills Upgrades change to a different number  such as from 2 23c to 2 24   Please install the current version of TMBills before upgrading RTG Bills     RTG Bills upgrades are available from the RTG Software website     ttp   www rtgsoftware com dlupg ht       Important RTG Bills Upgrade Installation Notes     1  If itis over one year since you purchased TMBills  you need a new license key  to upgrade to a new version of RTG Bills  If you have Upgrade Protection from us   please call us for a new code  Allow two business days to receive your code  Or       2011 Active Practice LLC      z     TMBills User Manual    you may purchase a new license ke for  20 price subject t change  directly  from RTG Software at  httr   2  In the instructions  below  be sure that at the Select Data Dotan window you  delete the folder name and enter the correct folder for your RTG Bills database    3  At the Select Components window showing checkboxes for RTG Bills and RTG  Timer  we recommend you uncheck RTG Timer and leave RTG Bills checked   Most of our customers do not use RTG Timer  Most enter time and expenses from  within Time Matters or simply use the Fees button in RTG Bills   Note  If you  already have RTG Timer installed  please check the box for RTG Timer      Installing an RTG Upgrade  We will be happy to install the upgrade for you at our current Support Incident  pricing  Please call us at 800 575 0007 or e mail us at     Free e mail s
7. Docs TMBills RTG Bills       Select Data Location ATE   Where should RTG Bills and RTG Timer data files be installed        Select the folder in which Setup should install the data files  then dick Next      sere pres He RE Bs         Uncheck RTG Timer  unless you installed and are using RTG Timer          Select Components ATE  Which components should be installed  Ay       Select the components you want to install  dear the components you do not want to  install  Click Next when you are ready to continue     NOTE  For network installation  install RTG Bills or RTG Timer but not both at once  RTG  Timer must be installed in a separate folder for each user        Accept the Start Menu Folder       2011 Active Practice LLC      s   TMBills User Manual    15  Setup   RTG Bills and RTG Timer    Select Start Menu Folder ATE  Where should Setup place the program s shortcuts  A        Setup will create the program s shortcuts in the following Start Menu folder     To continue  dick Next  If you would like to select a different folder  dick Browse   Browse             Finish the installation    Open RTG Bills  For Windows 7  right click and select Run as Administrator    Go to    File   Update   Yes   Check The Internet For Upgrades   Check all the items    Press  Install    7 Problems and Solutions    No Client Number in the TMBills Area of a new Matter    You need to fill in the Client field near the top of the Matter form  Do that by clicking  in the Client field an pressing the 
8. Lookup button to the right of it  Select a Client  from the Contact list  TMBills requires that every Matter have a looked up Client in  the Client field     If the Client field is filled in properly but there is still no Client No  in the TMBills  Area  lower right  of the Matter form  the Contact record may not have been linked  properly  Click the Lookup button to the right of the Client field and select the correct  Contact again  The Client No  should fill in     Using the Time Matters Wizard for adding Matters is not supported by TMBills  The  Wizard does not properly link related information from looked up records and does  not properly complete auto incremented number fields at this writing  March 2011      Did not find Client No     Error 1143    When looking up a Case No   it is necessary to have the Client No  already filled in   Please see the No Client Number problem and solution        2011 Active Practice LLC    Problems and Solutions 31    8 Getting Help    RTG Bills Electronic Help    Complete  step by step instructions are included via the Help menu in RTG Bills     We suggest you first go to  Help   Tutorial     RTG Bills Web Pages  For illustrated  step by step instructions on the most common tasks  go to     RTG Bills Help via E mail    RTG Bills is bundled with TMBills  You receive a full registered license for RTG Bills     You are entitled to responsive e mail support directly from RTG Software   Please be sure you check the RTG Bills Help within the R
9. TG Bills program and online    resources before contacting Support     TMBills Help    TMBills synchronizes client and matter information with RTG Bills  It can also send  billing records to RTG Bills         For any assistance  questions or issues relating to TMBills synchronization  please e   mail     support activepractice co    Updates to TMBills are available on the Web     LCD ACUVEDIdCt O D  Ddd       Telephone support is available on a paid basis from Active Practice LLC   Please call  800 575 0007        2011 Active Practice LLC    32 TMBills User Manual    Active Practice LLC   5200 Willson Road  Suite 150  Edina  MN 55424 1300  800 575 0007          2011 Active Practice LLC       2011 Active Practice LLC       
10. TION  WORK OR WEBSITE  IS REFERRED TO IN THIS WORK AS A CITATION OR A POTENTIAL SOURCE OF  FURTHER INFORMATION DOES NOT MEAN THAT THE AUTHOR OR THE  PUBLISHER ENDORSES THE INFORMATION THE ORGANIZATION  WORK OR  WEBSITE MAY PROVIDE OR RECOMMENDATIONS IT MAY MAKE        2011 Active Practice LLC      3   TMBills User Manual    2    24    2 2    2 3    Installation and Setup    Requirements    TMBills works with      Time Matters 11      Time Matters 10 and Practice Advantage 10      Time Matters   Billing Matters 10 and 11  allowing you to transition from Billing  Matters to TMBills     Microsoft Windows XP  Vista  Windows 7  Windows Server  Windows Small  Business Server      Windows Small Business Server      Computers running MS Windows  including Apple computers running MS Windows  on Boot Camp or virtual machine software      RTG Bills 2 23 and 2 24    Installation on Server    Installing the Program File    Download the setup file using the link you received when purchasing TMBills   Call Active Practice Technical Support at  800 575 0007 to schedule installation     Custom Installation Required    Because TMBills integrates with Time Matters  custom installation by the TMBills  support team is necessary     Time Matters is highly customizable  TMBills takes advantage of the power available  in Time Matters and needs to be tailored so that it does not conflict with existing user  customizations     Installation on Workstations    Installation on each workstation has two st
11. TMBills User Manual       2011 Active Practice LLC    TMBills User Manual    Easy  complete time and billing for Time Matters      by Wells H  Anderson  J D   CIC    Contents 3    Table of Contents    Part  Intro and Quick Start    1 What Is TMBillS                     ccccccccccccececcececcceceeeeneccececececeseeseaececeecceseetenteaeceeeeeeateesentseeeess    Part VII Problems and Solutions  Part VIII Getting Help       2011 Active Practice LLC       4 TMBills User Manual       2011 Active Practice LLC    Intro and Quick Start 5    1 Intro and Quick Start    11  Whatls TMBills     TMBills links Time Matters   practice management software with RTG Bills  timekeeping and billing software     TMBills bundles RTG Bills software  giving you an easy  complete billing system   TMBills is an alternative to Billing Matters    PCLaw    Timeslips    and Tabs3     With TMBills  you enter clients  matters and time and expense records in Time  Matters  just as you would with Billing Matters  You have all the time saving  advantages of entering and changing information in one place  Time Matters  The  information is linked to your billing system so you don t have to enter it twice     By using TMBills you      Capture more billing time  so profits increase      Reduce your annual software costs significantly     Save time by entering and updating client information in one place  Time Matters     Synchronize client names addresses from Time Matters to RTG Bills      Optionally create billin
12. You only need to do this once at the start of the day    1  Open RTG Bills   2  Click on Fees   3  Click on List button  Alt L    4  Start typing the name of a Client   5  Press Enter when the Client is highlighted   If the Client has multiple Matters   double click a Matter     6  Press the New button  Alt N     Entering a Billing Record    Date  Client and Matter are already filled in  To change the Matter  click List or  Recent        2011 Active Practice LLC      a8   TMBills User Manual    3 4    1  Type in a Description  using Shortcut Codes if you have set them up  e g  tcw for  teleconference with  2  Enter the Hours  e g  1 5 or  25 You may also enter as hours minutes  e g  1 30  or  15  3  Press Save    Entering more Billing Records    The Timekeeping window clears when you press Save  but it remembers the Date   Client and Matter  Change them as needed and enter the next Billing records     Entering Payments    To enter a payment     1  Go to RTG Bills Main Menu   2  Press  Payments   3  Press  List   4  Don t click anything  just start typing the Client Name and select the Client and  Matter    5  Click  New   6  Change the Date if different from today    7  Click in Total and enter the amount    8  Click  Save   Close    Standard Tasks    Closing Matters    Close a matter after work is complete and the final bill has been paid     Closing a matter hides it from lists and reports in RTG Bills unless you select an  option to show closed matters  That keeps closed m
13. atters out of your way unless  you need to review them     Deleting a matter is a different task  You should not delete a matter after it is closed  since you need to keep billing and payment records for a retention period  Delete a  matter only if it has been entered in error  See  Deleting Matters  below     To close a matter in RTG Bills    1  Click on Matters  select the Client  then open the Matter   2  Click on Billing 2 tab    3  Click the button  Close Matter       2011 Active Practice LLC    Standard Tasks   19      4 2  FlatFees    The sections below cover how to use RTG Bills to charge a   e Flat Fee for a Single Service or Document   e Flat Fee for an entire Matter   e Monthly Flat Fee    Flat Fee for a Single Service or Document   To charge a flat fee or fixed fee for a single service or document    1  Enter a Billing record in Time Matters  including the number of hours worked   although you will not report these on the bill       Send the Billing record to RTG Bills using the Trigger button      Switch to RTG Bills and click the Fees button      Select the Matter      Double click on the Billing record you just sent to RTG Bills      Click on Fixed Fee  lower left       Enter the dollar amount in Amount Reported and press Save     NO 01 B WN    Flat Fee for a Matter  To charge a flat fee for an entire Matter you need to follow some one time setup  steps     One time setup for all flat fees    1  Create a Flat Fee Zero Rates table in RTG Bills   Go to  Main Menu
14. ck  Close            Installing RTG Bills on Workstation    To install RTG Bills    1  Open Windows Explorer  Hold down the Windows key between Ctrl and Alt and  press the letter E     2  Open the TMBills folder  It is in the Time Matters Shared Files Folder  for example     Server Docs TMBills   3  Double click on bills exe   6  Proceed through the installation screens  accepting the following settings    7  Accept the default program folder        2011 Active Practice LLC      10   TMBills User Manual    Where should RTG Bills and RTG Timer be installed           Setup will install RTG Bills and RTG Timer into the following folder     To continue  click Next  If you would like to select a different folder  dick Browse     C  Program Files Rtabills       8  Enter the RTG data folder  e g    Server Docs TMBills RTG Bills    Sms REN       Where should RTG Bills and RTG Timer data files be installed        Select the folder in which Setup should install the data files  then click Next     Server Docs TMBills  RTG Bills        Select Components ATE   Which components should be installed        Select the components you want to install  clear the components you do not want to  install  Click Next when you are ready to continue     NOTE  For network installation  install RTG Bills or RTG Timer but not both at once  RTG  Timer must be installed in a separate folder for each user           V  RTG Bills 6 0 MB  W RTG Timer                      10 Accept the Start Menu Folder       Se
15. ect and edit bills right in the Preview window  e Print bills  with option to e mail some or all        2011 Active Practice LLC    Learning the Basics 13    e Enter payments you receive   e Track receivables and 30 60 90 day aging   e Produce reports from a wide selection   e Keep track of retainers and trust accounts   e Optionally enter time and expenses directly into RTG Bills    Client No  and Case No     RTG Bills has a Client No  for each Client  In RTG Bills  each Client has Cases that  are numbered 1  2  etc  The Clients in Time Matters match the Clients in RTG Bills  and the Matters in Time Matters match the Cases in RTG Bills     Each Client in Time Matters is automatically assigned the Client No  used by RTG  Bills  A Client s first Matter is assigned Case No  1 in the TMBills Area of the  Matter form in Time Matters  A Client s second Matter is assigned Case No  2  and so    on  You enter a Case No  by clicking the Trigger button in the Matter Form to lookup  the next Case No  See the section  Entering Matter Records  for specific instructions   For more instructions on RTG Bills  see     3 2 Entering Matter Records    Introduction    This topic explains how to work with the TMBills fields on the Matter Form when you  enter a new Matter     Caution  You must enter Matters in Time Matters  Do not create new Matters in  RTG Bills  That defeats to purpose of entering and updating information in one  place  Time Matters  and having it go to RTG Bills     See the Time
16. eps    1  Install TMBills with setuptmb exe   2  Install RTG Bills with bills exe   These files are found in the TMBills folder on the server or main computer   The consultant who installs TMBills gives you the name of the TMBills folder   The TMBills folder is found in the Time Matters Shared Files Folder  for example     WServer Docs T MBills or  M  Clients TMBills       2011 Active Practice LLC    Installation and Setup 9    You need to have the name of the RTG Bills folder when your are installing RTG  Bills on a workstation     The RTG Bills folder is inside the TMBills folder  for example     Server Docs TMBills RTG Bills or  M  Clients TMBills RTG Bills    You also need the License Key for RTG Bills  provided by your consultant  It looks  like  DCBA ZYXW NMLK    Installing TMBills on Workstation    To install TMBills    1  Open Windows Explorer  Hold down the Windows key between Ctrl and Alt and  press the letter E     2  Open the TMBills folder  It is in the Time Matters Shared Files Folder  for example     Server Docs TMBills   3  Double click on setuptmb exe   4  Click  Run  in the window  Open File   Security Warning   5  Click  Close  in the Success  window     Note  Norton Internet Security and other antivirus programs may display a warning  when you run setuptmb exe  Norton Internet Security can display a Sonar  window in the lower right corner    If the Sonar window appears    1  Click on Details in the Sonar window    2  Click on Restore    3  Click  Yes   Cli
17. g records in Time Matters and send them to RTG Bills      Reduce the boredom and inefficiency of repetitive manual tasks    RTG Bills handles Accounts Receivable and Trust Accounts  but is not a full  accounting package     QuickBooks transactions may be imported into RTG Bills as long as valid Matter  numbers are entered in the Memo field     TMBills is a product of Active Practice LLC designed specifically for small firms and  solo practitioners who use Time Matters     12 Features       Software   Q Designed specifically for law offices   Q Easy to learn and use   Q Highly stable   Q Affordable   Q  Indudes RTG Bills time and billing program    Synchronization Features       2011 Active Practice LLC    6 TMBills User Manual    1 3    OOOO    Synchronize clients and matters from Time Matters to RTG Bills  Send Billing Records from Time Matters to RTG Bills   Optional  Enter Billing records on notebooks and mobile devices  Import QuickBooks transaction into RTG Bills    Billing Features       DODODODOLDLUO    Hourly billing   Flat fee billing   Contingent fee billing   Customizable bill formats   Letterhead designs   Send PDF bills via e mail   Receive payments via PayPal link in PDF bills   Option  Enter time records remotely via Web browser   mobile phone  Long  long list of available reports   Much more       Quick Start Video       The video may be opened and viewed directly or may be downloaded  saved and  viewed from your MS Windows computer        2011 Active Practice
18. in the TMBills Area  shown above  It links the matters in  Time Matters with the corresponding cases in RTG Bills     To enter the Case No   click the Trigger button at the top right of the Matter form     ojo Matter Form   Change z  File Edit View Process Help Trigger    Eg save a close fH sae   4 4e Di EM BOSS Beare   li    Secondary Additional elated Notes Documents Phone E Mail Billing   Timeline       Double click on the Trigger  Case No    Lookup and insert next Case No   ty Select Trigger EN       EERE Lookup next Case No  for this Client     Update RTG               2011 Active Practice LLC    Learning the Basics 15    Save and Close the Matter  or continue entering information in the Matter     Warning     If you manually change the Case No   you may overwrite an earlier Case already  in RTG Bills  The Case No  Lookup trigger checks for other cases for the same Client  and assigns the next higher number     Optional  Enter a Case Abbreviation    In the above screenshot  the AutoCase field shows a default Case Abbreviation for  the new Matter  Case Abbreviations are used in RTG Bills to identify each of a Client s  cases     The Case Abbreviation is limited to 10 characters    You may want to enter your own  more descriptive Case Abbreviation  You don t  need the name of the Client in the Case Abbreviation  since the Client name is always  shown along with the Case Abbreviation    You may enter your own 10 character Case Abbreviation in the Case Abbr    field  You may
19. l in the E mail address of the person to receive the Invoice   You may leave it blank if an E mail address has been entered for the Client in the  Edit a Client window  Main Menu   Clients   Select the Client   Fill in the E mail  field     If you check Send Bills Automatically  RTG Bills gives you the option each time  you send out Invoices to E mail them individually or in batches     Sending PDF Invoices via E mail    It takes several steps to send a PDF Invoice or a batch of PDF Invoices via E mail  At  the end  you have the option to cancel sending by clicking No     To send PDF Invoices via e mail    1  Print the Invoices in order to finalize them as you would for paper Invoices   You  may print them to paper or save paper by selecting a PDF printer driver to save  paper      2  Go to  Main Menu   Bills   Reprint as PDF      3  Choose All Matters or One Matter  If you choose All Matters  select the cut off  date for the batch of Invoices you want send    4  Click Print   5  Press Yes at the window  Send 1 message   Or  Send x messages   for multiple  Invoices     6 Updates and Upgrades    Updates are minor releases that add features and fix bugs  Upgrades are major  releases that add important features or add compatibility with new releases of other  software     IMPORTANT  Before updating or upgrading TMBills  RTG Bills  or Time Matters   lease check the TMBills Updates page     These programs work together  Updating one of them typically requires the  latest updates f
20. lect Start Menu Folder  Where should Setup place the program s shortcuts          Setup will create the program s shortcuts in the following Start Menu folder     To continue  dick Next  If you would like to select a different folder  dick Browse             11 Finish installing RTG Bills by going through the remaining windows     To setup RTG Bills on the workstation        2011 Active Practice LLC    Installation and Setup 11    1  Open RTG Bills from the icon on the Windows desktop or from the Start Menu    For Windows 7  right click and select Run as Administrator    2  Go to   Main Menu   File   Update   Yes   Check The Internet For Upgrades  Check all the items   Press  Install  3  If this window appears  fill in the License Key  Press OK            Enter the name of the licensed user     You may use x    either the name of an individual or the firm name     Enter the license key for Version 2 23 that was sent Cancel  to you by RTG   Help    Licensed To     License Key    Order on the Web              Otherwise  go to Main Menu   Setup   Licensed User  Fill in your firm name and  License Key     4  File   Update   Yes   Check The Internet For Upgrades  Check all the items   Press  Install    Note  Some updates may require that run through Step 4 twice  Simply click  Check The Internet For Upgrades again and press Install again        2011 Active Practice LLC    12 TMBills User Manual    3    3 4    Learning the Basics    TMBills and RTG Bills    Introduction    TMBills 
21. links Time Matters practice management software with RTG Bills timekeeping  and billing software  TMBills lets you enter Clients  Matters and Billing records in  Time Matters and then send them to RTG Bills     RTG Bills is a full featured timekeeping and billing program designed for the needs  of law offices  It is not an accounting program  but does track Accounts Receivable   Trust Accounts  and is QuickBooks Friendly     TMBills and RTG Bills take the place of Billing Matters and are simpler than PCLaw for  timekeeping and billing     Learning TMBills    There is not much to learn    With TMBills  you to enter Client and Matter records in Time Matters and synchronize  them to RTG Bills  You may enter Billing records in Time Matters and send them to  RTG Bills or you may enter Billing records directly in RTG Bills if you prefer     You enter clients and matters in Time Matters in the normal ways     About all you need to learn to use TMBills is    e How to add a Case No  when entering a Matter in Time Matters    e How to click the Trigger button to send Client and Matter information or Billing  records to RTG Bills    e How to use RTG Bills for billing  described below     You will also want to know how to apply TMBills Updates  That is easy and is  explained in  Installation of TMBills Updates  Learning RTG Bills    RTG Bills is your timekeeping and billing program  Tt comes with extensive learning  materials     You use RTG Bills to    e Create and preview bills   e Corr
22. nge the Bill Date entry from today s date to the earlier date        2011 Active Practice LLC    Learning the Basics    Sending a Billing Records in Batches to RTG Bills    After saving any number of the Billing records in Time Matters   1  Press the Trigger button on the Billing List toolbar or on a Billing Form toolbar   2  Double click on Send Billing to RTG     Note  All unsent TM Billing records are sent to RTG Bills whenever you use any  Trigger to Send Billing to RTG Bills     Method 2  Creating Billing Records from Other Records in    Time Matters       To create a Billing Record from another Time Matters record    1  Complete the other record  e g  an Event record   2  At the top of the record  click  Process   Send to Billing or click the Send to Billing  icon  green arrow    3  If necessary  edit the Hours and Description   4  Press the Trigger button on the Form Toolbar    5  Double click on Send Billing to RTG     Note  You you may wait to Send Billing to RTG Bills until after you have enter  any number of Billing records in Time Matters  All unsent TM Billing records are sent  to RTG Bills whenever you use a Trigger to Send Billing to RTG Bills     Method 3  Entering Billing Records in RTG Bills       You may choose to enter Billing records directly into RTG Bills  but you lose the  automation feature in Time Matters that can save you time  To enter Billing records  in RTG Bills  you work in the RTG Bills Timekeeping window     Opening the Timekeeping Window    
23. o  search    1  Click on the Matters button    2  Click on the Search button    3  Enter a word or part of a word        2011 Active Practice LLC      a   TMBills User Manual    5 2             Type a Matter Number or a Matter Abbreviation   Then press Enter or click Edit     Matter Number fr 0001  3            What To Search          Client Names    Matter Names          1  Type search words and press Enter     Search for    v   Search      E mail Invoices    You may configure RTG Bills to send out Invoices to selected clients as PDF files via  e mail     RTG Bills can send out E mails with PDF Invoices automatically or it can create PDF  files that you manually attach to E mails that you create with your E mail program     For instructions on configuring RTG Bills to send Invoices via e mail automatically   go to   RTG Bills   Help   Contents   Menus and Buttons   Setup Menu   Email    To setup E mail  you will need the settings from your E mail program  including the  server names  username and password so that RTG Bills can send E mails over the  Internet     Set a Matter to Send PDF Invoices       2011 Active Practice LLC    Advanced RTG Bills Features 25    To set a Matter to send PDF Invoices  first Edit a Matter   e Press Matters   List button   Start typing the Client   Press Enter   Choose the  Matter    At the Edit a Matter window    1  Click the PDF tab   2  Check  Reprint Bills as PDF Files   3  Check the box  Send Bills Automatically   4  On the Address tab  fil
24. om prepayments and retainers  the  Retainer Reports give separate totals for each Group     After creating Bills  run the report  Retainers Applied Automatically  to see how  much money to transfer from your Trust Account into your firm s bank account   When you use Group 1 for Trust Funds  the Group 1 total is the amount you need to  transfer        2011 Active Practice LLC    Standard Tasks 23    4 4    5 4    Trust Accounts    RTG Bills handles both retainer accounts and a trust accounts using its Retainers  feature  To handle funds held in trust for a dient  set up a Retainer account  according to the instructions in RTG Bills Help  These steps are illustrated in an  online slideshow        For help  go to  RTG Bills Help   Contents   Other Topics   Retainers and a Trust  Account    Also see the section in this manual   Advanced RTG Bills Features    An extensive set of instructional materials is available for RTG Bills  You will find  detailed information and step by step instructions in the RTG Bills Help system   Just click the Help button on the RTG Bills Main Menu or any Help button in the  program     Additional detailed instructions are available online at   RTG Software site map           N    D KNOWIECO  RTG Bills Slide Shows    This section on Advanced RTG Bills Features supplements the material available from  RTG Software        Finding Information    Search for a Client or Matter    You may search for a word or part of a word in any Client or Matter record  T
25. on Recurring Charges  see that section in RTG Bills  Help     Check Repeat  From the list that appears  choose Quarterly  Click Save to save this  transaction        2011 Active Practice LLC    Standard Tasks 21    4 3    Retainers    When a client pays a retainer  you need to set up the Matter to handle the retainer   RTG Bills has a clear online slideshow that explains how to set up and accept  retainers  Retainer accounts are used to handle both prepaid fees and Trust  Accounts     To handle a retainer   1  Create a Retainer Account for the client s Matter   2  Enter a Retainer transaction     These tasks are explained in RTG Bills online slideshow        ttp   www rtasoftware com slides retainer htm SLIDE    The RTG Bills Help system also explains these tasks   Go to  RTG Bills Help   Contents   Other Topics   Retainers and a Trust Account    Bank Accounts and Trust Funds    If you have one Trust Account and if you hold all prepayments in your Trust  Account  you do not need to be concerned with Groups  All of your retainers and  trust account funds go into your single Trust Account at your bank  The Retainer  reports in RTG Bills show you the transactions and balance in your Trust Account     However  if you have a Trust Account and also receive some prepayments or  retainers that do not go into Trust  then you use Groups in RTG Bills to keeps  your Trust Fund and prepayments or retainers separate     Groups for Trust Accounts and Retainers  If you need to keep Trust Acc
26. or the others        2011 Active Practice LLC      z     TMBills User Manual    6 1    6 2    6 3    Updates and Upgrades Policy    TMBills from Active Practice includes RTG Bills from RTG Software  TMBills connects  Time Matters practice management software to RTG Bills time and billing software     IMPORTANT  Before updating or upgrading TMBills  RTG Bills  or Time Matters   please check the TMBills Updates page  http  updated  These programs work together  Updating one of them Dale requires the  latest updates for the others         Updates for the current version are made available for free as user installed  downloads  Upgrade Protection   60 per year for unlimited users  covers any  upgrades of TMBills and RTG Bills released during a 12 month period  Without  Upgrade Protection  upgrades are available at a discount off the new price of TMBills  and RTG Bills software  Technical Support via e mail is included with Upgrade  Protection     Downloads    UE updates and up grades are available here        RTG Bills updates are available directly from within the RTG Bills program   RTG Bills Menu   File   Upgrade  or Update   Updates have a different letter in the version  such as 2 23c     RTG Bills upgrades are available from the RTG Software website        Upgrades change to a different number  such as from 2 23x to 2 24     If it is over one year since you purchased TMBills  you need a new license key  for a new version of RTG Bills  See the RTG Bills Upgrades instructions
27. ount funds separate from other prepayments  then use    the Groups feature in RTG Bills     Create Group 1 as your Trust Account  Create Group 2 for prepayments and  retainers that do not go into your Trust Account     When create a Retainer Account for a Matter in which you receive Trust Funds   1  Enter  Trust  in the Description field   2  Enter 1 in the Group field        2011 Active Practice LLC    22 TMBills User Manual             Edit A Retainer Account         ms EE         gt     Cient Number  SOO D  Cancel  Account Mn Type  Clientlevel   Help  Description  Trust Delete  Group f1  Replenishing Retainer  If balance is below  n 00 Enter D if vou do not want the bill to  f request an additional retainer   Replenish to  n 00          When you create a Retainer Account for a Matter on which you will accept a  prepayment that does not go into your Trust Fund    1  Enter  Prepayment  in the Description field    2  Enter 2 in the Group field    Retainer and Trust Account Reports    A number of reports are available for tracking information on retainers and trust   accounts    e Retainer Ledger   All transactions and balances grouped by account   e Retainer Account Summary   Clients  Matters  and Retainer Balances with Total   e Retainers Applied Automatically   After creating bills  run this report to show what  to transfer out of the Trust account    e Retainers Used and Received   Retainer transactions listed in date order    When you use Groups to separate Trust Funds fr
28. ularly enter various kinds of Time Matters records  such as  Events  Notes  Phone records or Documents  Methods 1 and 2 are compatible  You  may enter some records using one method and others using the other  They all go  to the same place     Method 3   Entering Billing records in RTG Bills is simple and lets you keep a  Timekeeping window open and available at all times     Note  For Methods 1 and 2  there is a limit of 3000 characters  about 500 words or  1 5 typewritten pages  for the Description in a Time Matters Billing record to be Sent  to RTG  If you try to send a record with more than 3000 characters  you will receive  an error message with instructions  For Method 1  the limit is huge  36 901  characters or over 7 single spaced  typewritten pages        You may enter Billing records in Time Matters in multiple ways  Perhaps the   simplest way is to use the Matter List    To enter a Billing record in Time Matters    1  Select a Matter on the Matter list  You can start typing a Matter name  Quick Pik  will find it for you     2  Press the Add Billing button on the Main Toolbar  You may need to add it by  right clicking your Toolbar and choosing Customize     3  Fill in the Hours and Description   4  Press the Trigger button on the Form Toolbar    5  Double click on Send Billing to RTG    If you prefer  you may send Billing records to RTG in batches  skipping steps 4 and  5     Note  If the Date of Service for a Billing record is different from today  you need to  cha
29. upport Ar RTG Bills is available directly from RTG Software at             To install an RTG Bills upgrade yourself   1  Install the current update for TMBills  See the previous section in this manual   2  If it is over one year since you purchased TMBills  request a RTG Bills License Key  from us  Contact us at  or 800 575 0007  3  Download the upgrade from     www  rtgsoftware com dlupg ht  4  Backup RTG Bills  Main Menu   Backup  5  Copy the RTG Bills database location to the Windows Clipboard   a  Go to Main Menu   Setup   Database     b  Right click on the folder name and choose  Select All  c  Right click again on the folder name and choose  Copy   This step saves you time later when you need to enter the the Database  Location    6  Close RTG Bills on all computers   7  Carefully follow the instructions on the webpage for installing the RTG Bills  upgrade  httr  8  At the Select Data Location window  be sure to delete the folder name and  paste the correct folder  copied in 4c  above  or enter the correct folder for your  database            Accept the default program folder        2011 Active Practice LLC    Updates and Upgrades  29          Select Program Location ATE  Where should RTG Bills and RTG Timer be installed        A Setup will install RTG Bills and RTG Timer into the following folder     To continue  dick Next  If you would like to select a different folder  dick Browse        C  Program Files Rtabills Browse       Enter the RTG data folder  e g    Server 
    
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