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Scout Enterprise administrator`s guide

1. Systray Multimedia Selecting input and output devices Volume control Test sound Mouse Keyboard Mouse and keyboard speed left handed mouse keyboard lan guage Screen Information resolution alignment USB mass storage devices Information about USB devices Show network status LAN WLAN network information disconnect connect con figuration Device information MAC IP name serial number free information fields Date Time Display and configuration of date time and time zone Background n Scout Enterprise you can define background images There are two ways image Enter the picture file name including its path relative to the Scout Enterprise Server directory UniCon Scout Server into the field Server file 9 Click Load to browse and selectthe picture file The picture file will be imported into the database This option has precedence over a file referenced in the file system Click Delete to remove the current background image from the database Note Files that you import into the database will be saved with the SQL database backup Files that you reference in the file system provide the opportunity to be replaced by other content as long as the file name does remain The background image is not reloaded with every boot routine but only after changes have been made in file configuration or in the files themselves eLux NG does not support desktop wallpapers and stacked images UJ Note Make sure to have eno
2. 4 5 Reserving device profile When manually creating devices in Scout Enterprise console the devices can be assigned to a particular OU even before they connect to Scout Enterprise server for the first time As soon as a manually created device contacts its Scout Enterprise server for initial start up the already defined MAC address is recognized and configuration data of the OU is transferred to the device This procedure can be applied for Discovery 9 Reverse Discovery 9 DNSalias name ScoutSrv DHCP option 222 for Scout Enterprise server UJ Note If there is a OU filter enabled the OU filter precedes device profile reserving Reserving device profile 1 Select the relevant OU the device shall be assigned to and show its subtree 2 Open the context menu of 4 Devices within the OU and select Add 3 Enter the MAC address of the device If itis a valid MAC adress the Setup dialog opens The Use parent option is selected 4 Confirm with OK 16 L unicon SOFTWare 4 6 Secure device management with Scout Enterprise Scout Enterprise V13 4 x and higher provides an enhancement to the connection security of new clients which are added in the Scout Enterprise console Clients which have their MAC address saved in the Scout Enterprise database will be accepted by the Scout Enterprise Server and can be managed by Scout Enterprise It is ensured however that clients with an unknown MAC address will not be accep ted by the
3. NUM is active 5 Setup Option Description Console switch enabled Allows the user to switch between consoles by using hotkeys By default this option is checked Using CTRL ALT F4 or CTRL ALT F1 respectively the user can switch to the command shell and back If the option is not checked console 1 and the eLux desktop are always shown For more information see Shortcuts Enable extended keys Enables multimedia keys and other keys with special functions on the keyboard 2 Click OK to confirm The modifications will be active on the next reboot of the thin client 60 L unicon SOFTWare 5 12 Hardware 5 12 1 USB mass storage devices and card readers The checkbox USB mass storage devices defines whether or not USB mass storage devices can be connected The checkbox inform userdefines whether a pop up window appears in the event of con nection an USB mass storage device Via the dropdown list you can choose if a card reader should be activated 5 12 2 USB rules The syntax of the USB rules corresponds to the Citrix USB guidance rules Use the Device con figuration hardware tab to define the rules Note Using the USB rules deactivates the Hardware gt USB mass storage devices option valid for thin clients from eLux RP version 4 1 or higher Clients equipped with older software versions do not evaluate the USB rules but the USB mass storage devices option To support mixed client versions the USB
4. To complete the relocation procedure the clients must be restarted to activate the configuration of the target server If the OU filter is used an additional restart of the clients is provoked by the system right after assignment important eC U Do NOT reserve device profiles by entering the MAC addresses of the new devices on the tar get server before client relocation If the devices are already registered on the target server licenses and subscription will NOT be updated Before client relocation in Advanced Options gt Devices clear the Accept only known devices option on the target server if selected 18 U unicon SOFTWare 4 7 1 Initiating client relocation 1 For the relevant OU device or dynamic device group open the context menu and select Noti fications gt Initiate client relocation Edit gt Add gt Setup Advanced settings Initiate refresh Commands d Delete relocation notification I Permissions 2 Inthe Client relocation notification dialog enter the name FQDN or the IP address of the target server Client relocation notification xi New Scout server mwaultra unicon ka del Notice The Scout server DHCP options e g 222 223 224 are not evaluated during a client relocation process IV Include sub organisation units 6 Devices Cancel If you want to include the devices of all subordinate OUs select the option Include sub organ isation uni
5. 5 1 Introduction Talking about how to efficiently manage a large number of thin clients device configuration is a key fea ture You will tend to configure as many clients as possible in the same way in order to keep IT processes simple and at low costs All the same different locations heterogeneous hardware envir onments and additional requirements do not allow unified configuration Scout Enterprise Management Suite reflects this situation by using inheritance By default the base con figuration defined at top level will give its properties down to single device level The concept of inher itance helps you keeping configuration consistent and efficient To define any variations just modify the relevant settings Scout Enterprise provides flexibility to override any settings on all levels UJ Note Any changes to device configuration take effect on the next reboot of the relevant clients 5 1 1 Inheritance of configuration Base configuration and the configuration of OUs can be inherited to lower instances The base configuration is the top level instance Lower instances can be other OUs or single devices If the option Use parent is active the configuration of the next level element of the hierarchy is applied to the current instance By default the option Use parent is active so that a device inherits its con figuration from the base configuration Settings of the configuration can be edited on three levels in Scout Enterpris
6. Entry rocommunity Value secret Note If the file setup snmpd conf is present then this configuration method has priority If this file is not present the section snmpd will be evaluated in the terminal ini If the section snmpd is also not available the read only community public will be created Then you can test by using the local shell XTERM as follows snmpget v 2c c public lt ip address gt SNMPv2 MIB sysName 3 In the section SSNMPD you can enter more of the so called SNMPD Configuration Directives for example syscontact or syslocation in order to modify the configuration The Configuration Directives control the access rights to the SNMP agent the information that is supplied by the SNMP agent the active monitoring of the local system the extension of the SNMP agent s functionality 4 For debugging purposes you can enter further commands in the section SNMP These com mands are the so called SNMP Configuration Directives Again using the advanced file entries you can e g setthe entry doDebugging to the value 1 in the section SNMP of the file ter minal ini 134 L unicon SOFTWare 16 3 SNMPD and SNMP Configuration Directives The following table refers to the software package snmp 5 6 1 1 2 in combination with eLux Further information regarding the use of SNMP can be found here Detailed information regarding SNMP commands can be found here SNMPD Configuration Directi
7. T Download from www myelux com eLux Software Packages gt eLux RP Container gt Released packages gt Latest version gt Bundles gt eLuxRP AllPackages the file Al 1Packages zip Follow the next instructions in order to execute the VBS script ScoutAddMimeTollS vbs which will add the Scout Enterprise MIME type to the The VBS script must be run with administrator priv ileges Open the zip file and the subfolder Support Copy the file ScoutAddMimeTol11S vbs to C temp Execute the VBS script with admin rights The message Add Scout MIME types to Internet Information Server is shown Confirm with OK The message Added MIME types successfully is shown UJ Note 129 Where required the VB script must be run in the Windows command shell in C TEMP using the command wscript ScoutAddMimeToIIS vbs 16 Appendix 16 Appendix 16 1 Port assignments Below you find a list of TCP IP ports for eLux and Scout Enterprise The port numbers are fixed Excep tions are indicated with a footnote eLux Specification How to deactivate ESP VPN Cisco Uninstall the package Cisco Sys Incoming tems VPN client cisco vpnclient ESP VPN Cisco Uninstall the package Cisco Sys Outgoing tems VPN Client cisco vpnclient 21 TCP Update via FTP control port Outgoing dynamic data port 22 TCP SSH applications Outgoing 23 TCP 3270 5250 97801 emulations Outgoing and telnet sessions 37 TCP Time Se
8. ectory locked properties and add the following lines keyfile lt name gt pfx keypass lt password gt Restart the VmWare View Connection server The correct certificate will be used now 76 LJ unicen 7 2 ICA 7 2 1 General Applications of the type ICA also called ICA sessions or ICA connections allow you to connect to a Windows terminal server with Citrix XenApp software using the Citrix ICA protocol Thus windows applications at terminal servers can be accessed For ICA applications you can define parameters on two levels 1 Default parameters for all ICA applications can be set at Software defaults These settings cor respond to the Settings in Citrix ICA Receiver 2 The connection parameters for single ICA applications can be set in the Application properties Those parameters correspond to the Properties in Citrix ICA Receiver These set tings have a higher priority than software defaults You can set connection parameters and default parameters for each OU in Scout Enterprise or you can use use inheritance see Software defaults Connecting to a Citrix XenApp Server can be done in five different ways Connecting to a dedicated XenApp Server always Desktop Connecting to a published application could also be a published desktop Connecting via Web interface without browser PN Agent Connecting via Web interface with Browser Starting Citrix Receiver Citrix tool for defining connections The ICA
9. Installed Software MAC OO1F16F841EB Not available Host ID 6440 8503 2870 Flash memory 1GB ATA Flash Di Main memory 1024 MB Type 3641h Use parent 28 L unicon SOFTWare 1 Open the context menu of the relevant instance OU or device and click Setup The Setup dialog opens and the title bar shows the currently active configuration instance This can be the base configuration or a superior OU 2 Selectthe General tab 3 Clearthe Use parent option Inheritance is disabled The title bar of the dialog shows the currently edited instance and the available options are editable This instance and all subordinate instances can be configured independently of the superior instances 29 5 Setup 5 2 General In the General tab you can find information concerning the hardware Since this information depends on the devices in use it is only shown in the configuration of a single device Date Description MAC address The device addresses of the hardware MAC Media Access Control Host ID The eLux Host ID is connected to the thin client This is important regarding licensing process Flash memory Short overview regarding flash memory type and the size Main memory Main memory size in megabyte Type Product details provided by the hardware manufacturer character string UJ Note Also the General tab contains the Use parent option It may be useful to disable inheritance temporari
10. OPTIONS o OutputBin Bin2 Tip In the case you use LDAP or ADS in place of the environment variable CUPS _ OPTIONS set in Scout Enterprise you can use the user vari able ELUX PRINTEROPTIONS set on the LDAP or ADS server 5 Adoptthe environment variables on the thin client Printing from a local browser 1 2 3 Start Firefox Open a website that you wantto print from Click File Print The browser s Print dialog opens Leave the settings and click OK The CUPS dialog Print opens Inthe Name list select a printer the provided printers depend on the server side settings If required edit further settings Click OK The printing process starts After printing click OK to close the Print information dialog 58 L unicon soFTware 5 11 Mouse keyboard 5 11 1 Configuring mouse settings 1 On the Mouse Keyboard tab under Mouse select your Mouse type or Auto Normally the type of the mouse is recognized automatically Under Double click speed move the slider to the right to increase the speed Double click speed defines the time interval between the two clicks to be identified as a double click Under Acceration move the slider to the right to increase acceleration of the mouse pointer The faster the mouse pointer the smoother the movements 5 11 1 Configuring the keyboard T 2 On the Mouse Keyboard tab in the Language list select a language In the Type l
11. are applied Note Assignment of settings from superordinate to subordinate levels is controlled by Device con figuration gt General gt Use parent You can copy applications from one OU to another by Drag amp Drop and pressing CTRL For every OU you can change Properties and Advanced Settings You can also define applications for every single OU If you add a new device to an OU either via Discovery or via moving of a device it gets the con figuration of this OU automatically The navigation panel can be hidden to show devices in a list For this choose View gt Devices The list view shows devices without symbols You can sort them via clicking at the header Via View gt Windowsyou can show or hide certain windows Data category Description Device application list Shows devices and applications as a list Properties Shows properties of the highlighted application OU or device Asset Shows hardware information of the device Independent setups Compare setups Shows differences in the configuration of two devices or OUs 3 2 Symbols L Organization Unit OU Applications Device Device is turned on Device is switched off or not available Desktop is initialized Log on screen is shown Update is running E O U UN UN M E LJ Not enough licenses available to manage this device 13 L unicon SOFTWare 3 3 Organization structure By default the left side of the Scout Enterprise main window shows the complete org
12. 192 168 16 68 eluxng UC_RP unicon_2 idf 2015 03 04 11 00 11 Proxy vay Signature verification 9 2015 03 04 10 58 11 Container C RP Size 987 MB 2015 02 25 12 40 58 Available blocks 645553 987315 2015 02 24 13 59 04 Available inodes 56886 67344 P m 42 client up to date oe Iosa 040311 06 11 Log closed Note Information on the last update of the relevant device can also be viewed using the context menu and Commands gt Update Info 110 L unicon SOFTWare Viewing update information on all devices Any performed updates are recorded among other performed commands independently of the device in the window Command history 9 Select View gt Command history The window Command history opens Scout Enterprise displays all of the performed commands and the related devices or OUs since installation of Scout Enterprise More information on a particular pro cess is available in the relevant Properties window by double clicking the Update status or Com mand status field respectively 111 9 Firmware Update 9 4 Update through proxy client If you want to update narrow band connected clients you might wish to use a proxy client to forward the firmware update As proxy server software the free Squid is used UJ Note Using a thin client as a proxy requires 1 GB RAM or more main memory since the packages are provided locally in the RAM of the proxy client Depending on the overa
13. Click ISDN gt Add 2 Editthe following fields Option Description Name Enter any name desired Telephone number Telephone number of your provider Timeout Enter the timeout value desired in seconds After the time period defined eLux is going to cancel the connection User name The user name assigned by your provider Password The password assigned by your provider MSN Number for multiple ports In the case you like to use a call back function enter your telephone number without dialing code In the case you do not use a call back function enter 0 zero Identification The protocol used by your provider Recall Activate the checkbox in the case your provider offers a call back function Using IP address Activate the checkbox in the case your provider reserves a static IP address regarding your eLux terminal Secured This security option prevents that local users are able to modify the profile 34 L unicon SOFTWare 3 Confirm withOK When using ISDN ADSL or a modem eLux supports the dynamic change of IP addresses 35 5 Setup 5 4 Screen 5 4 1 Customizing screen settings On the screen tab you can define the basic settings concerning screen resolution frequency as well as the color depth Furthermore you can define the use of multi monitors dual monitors up to 4 monitors energy saving options as well as screen saver with password UJ Note Higher screen resolution and high color depth require m
14. Click the Background color button to select a background color UJ Note The selected background color comes only into effect if the option Classic Desktop is checked see Advanced desktop configuration 4 In the Task Hotkey list select a shortcut to switch between the sessions The default is ALT CTRL 1 to avoid any conflict with the shortcut ALT TAB which is used to switch between the tasks within one session 5 8 1 Adjusting calendar date and time zone manually 1 Adjustthe calendar date and the time zone via the corresponding fields 2 Confirm with Synchronize 5 8 2 Advanced desktop settings In Desktop Advanced the following options are available Option Description Theme Defines a desktop theme from RP on no more available Interactive Defines the icons to be be displayed on the desktop Desktop Desktop Defines whether users are allowed to place icons on the desktop writable Classic Deactivates the eLux Modern User Interface Desktop Only then the Background colour chosen on the Desktop tab will be active Window If the option Animated Windowsis active the windows content is displayed while mov manager ing them If the option Maximize Fullscreen is active you can assign a particular monitor to an application ICA and RDP Task bar Settings for the task bar at the bottom of the screen 48 L unicon SOFTWare Option Description Quick Setup Defines the systray icons to be displayed in the task bar
15. Configuration and inher itance remain as defined If inheritance is active it will get all settings from the base configuration 107 9 Firmware Update 9 Firmware Update On delivery the thin clients are already equipped with operating system and the basic software components such as ICA client RDP client browser and emulations This software called firmware is based on the flash Whenever new software versions are available or demands are changing software components need to be added or removed which requires a firmware update Firmware update includes four basic steps Download of the relevant software packages from myelux com Modifying the IDF on the web server using ELIAS Checking the firmware configuration of the relevant thin clients Performing the update Note Firmware updates can be run automatically during boot or shutdown of the clients but they can also be triggered by command Wishing to save bandwith you can use a proxy client for updates For more information see Update through proxy client 9 1 Requirements The following components are required to perform a firmware update Scout Enterprise Server and Scout Enterprise console to configure firmware updating for the cli ents ELIAS tool to create and modify Image Definition files IDF in the software container 9 Web server HTTP HTTPS FTP FTPS with container directory providing eLux software pack ages and Image Definition Files
16. Connection Center can be defined as local application for managing connections as well 7 2 2 Configuring a Windows desktop session 1 Click the PN Agent tab 2 Edit the following fields Option Description Name Enter an appropriate name for this application Published application Clear the option Server IP address or name of the server Application Leave the box blank Working directory Leave the box blank Logon data Enables automatical logon on the terminal server user pass word domain Passthrough logon The valuesof SELUXUSER ELUXPASSWORD and ELUXDOMAIN will be sent directly to the client Kerberos authorization The client uses the logon data of the Kerberos ticket created by the ADS authorization Smartcard authorization Uses a smartcard for authorization 3 Click Apply and Close TT 7 Defining applications 7 2 3 Configuring a Windows application 1 Proceed like creating a Windows desktop session 2 Change the following data Option Description Application Name of the Windows application including the corresponding paths For example c NProgrammeMMicrosoft Office Of fice EXCEL EXE Working directory optional Working directory in the Windows application 3 Click Apply and Finish 7 2 4 Acess via published applications A connection to a published application lets a user access a predefined application and its associated environment Published applications can be run in seamle
17. Do not enable kiosk mode For the remaining parameters see Browser The local user starts the browser on the Applications tab of the eLux control panel and is shown the web interface site After having logged on a list of the available and published applications will be dis played The user then clicks an icon to start the related application 78 L unicon SOFTWare 7 2 6 Citrix Receiver Citrix Receiver is a Citrix created tool for defining connections Citrix Receiver can be saved locally There are two different ways to start Citrix Receiver 9 as local application directly from eLux Starting Citrix Receiver as local application 1 Create an application of the type Local Enter the following settings Option Description Name of application Enter a name for the application This name will be shown at control panel gt applications Local application Choose custom Parameter Enter w cmgr 2 The local user starts the Citrix Receiver application via control panel With this PN Agent is run ning and after sign in the user gets a list of available applications displayed To start the application click at the icon Starting Citrix Receiver in eLux 1 Edit an existing ICA application or choose Setup gt Configuration gt New gt ICA 2 Enter a name for the application 3 Click at Advanced Citrix Receiver will open 7 2 7 ICA software defaults The ICA software defaults correspond to the client s Advanc
18. Enterprise console View System diagnostics System check System check Y Scout server status The service is running Y License status All devices have a management license Y Subscription status Ok Y Container access All container directories are accessible Y Recovery settings The service is running The recovery description File Y Puma settings Configured The service is running Y Database connections 4 41 From experience two ODBC connections for each CPU kernel lead to good results considering maximum communication performance between Scout Enterprise server and SQL database and 9 optimum CPU utilization Static versus dynamic ODBC connections You can specify a fixed number of ODBC connections to meet the particular system requirements of a Scout Enterprise installation For this you must define the following parameter in the configuration file eluxd ini ofScoutEnterprise server File sys temdrive Users Public Documents UniCon Scout Server eluxd ini Section ELUXD Para DatabaseConnections meter Value n n 1 128 Note Increasing the number of database connections manually can lead to CPU overload For more information on modifying INT files see Advanced file entries 2 Installation 2 3 1 SQL server database mirroring Starting from Scout Enterprise version 14 0 0 which can be downloaded on www myelux com the Fail over mechanism of the Microsoft SQL Server dat
19. Note If a printer is defined on the client you can print in different scenarios For example you can print text from a local shell or a PDF file out of eLux Firefox browser Furthermore you can print from a remote session When printing from a Citrix session the filter None will be used automatically Hence eLux is able to send the preprocessed data directly to the defined printer For more information see Citrix auto created printers in the Scout Enterprise Manual T Inthe field Printer address enter the IP address of the server Or Enter a host name from the local host file on the client in Setup Network Advanced 8 Inthe field Printer queue enter the share name of the printer 9 Inthe field Driver name enter the printer s driver name U Make sure that the printer driver name is identical to the one of the printer installed on the serv er The name is case sensitive and sensitive to blanks If the names do not match the server will not identify the driver 10 Confirm with OK 11 In the Setup dialog confirm with Apply 53 5 Setup 5 10 1 Citrix auto created printers Citrix XenApp provides automatic configuration of printers dynamic printer mapping That means when logging in via ICA an automatic printer definition on the XenApp server will be created This printer definition is valid only for the duration of the ICA session After closing the session the definition will be deleted It can only be used by the
20. Previously generated files are renamed such as eluxd Tog l 224 ecluxdsliog 3 To open a log file in Scout Enter prise console click View gt System diagnostic gt Server log Server keep alive log On KeepAlive log KeepAlive log is created in your Public documents directory under NUnicon Scout Server and contains time stamps every 10 minutes To open it in Scout Enterprise con sole click View gt System diagnostic gt Server files UJ Note Accessing the Scout Enterprise Server log requires Scout Enterprise console being installed in the same directory as Scout Enterprise Server 122 L unicon SOFTWare 12 Statistic Server 12 1 About statistic server From Scout Enterprise version 13 5 0 the Scout Enterprise statistic server is included Installation is pos sible via the InstallShield Wizard The statistic server enables a evaluation of configurable status mes sages keep alive messages of the clients Within a time interval defined the configured clients send a status message to the Scout Enterprise statistic server Due to the transferred status messages the status will be modifyed correspondingly in the Scout Enterprise console 12 2 Requirements To use the statistic server the following requirements are important Scout Enterprise version 13 5 0 or higher in use Download the current Scout Enterprise version on www myelux com 9 Valid Subscription 9 eLuxRP version 4 4 0 or higher 12 3 Def
21. StoreFront settings Option Description Windows properties Choose Full screen or Windowed Application reconnection Choose from 9 Do not reconnect 9 Active and disconnected sessions 9 Disconnected sessions only Manual logoff Choose from 9 Logoff only server 9 Logoff server and applications 9 Logoff server and disconnected sessions 83 7 Defining applications 7 3 2 Customizing Modern User Interface The Modern User Interface layout can be customized to your needs For examole you can change the size of the application icons or dispay your own logo on the desktop The Modern UI parameters are defined in the client file setup terminal ini inthe section Layout To set or modify entries use the Scout Enterprise feature Advanced file entries 1 In Scout Enterprise console select Options gt Advanced Setup Or For the relevant OU or device open the context menu and select Advanced settings 2 Select the Advanced file entries tab 3 From the File drop down list on the left select terminal ini 4 Inthe Section text box type Layout 5 Edit the text boxes Entry and Value as follows Eintrag e e Default Beschreibung DesktopLayout small medium size of the application icons on the medium desktop large DesktopLogo Path and eLux Logo Replaces the eLux Logo in the name of the upper left by the specified picture picture file file Example setup pub dite my Pale png UJ Note The picture file must be configured fo
22. database while keeping all database information about configuration devices and licenses Contact sup port unicon software com to coordinate the proceeding 2 3 1 Authentication of the SQL server Ifinthe Setup menu SQL is used as a database type you can choose from different authentication meth ods SQL server authentication respectively Windows authentication SQL server authentication means User name and password have to refer to a SQL server user Windows authentication also called trusted connection means A program always logs on to the cur rent credentials SQL server No user or password are entered for the log on to the SQLserver However in this case the Scout Enterprise service must be run within a specific user account Other wise the service would run under the local system account which usually does not have the author ization in the SQL server The user name and password of the service account may also be entered in the dialog Additionally there are two Browse buttons which shows a list of the available SQL servers respectively the available databases for you to choose from 2 3 2 Defining application roles in the SQL server In order to control access from the console to SQL server tables it is possible to define an Microsoft SQL application role The name of the application role must bedefined in the System table in the Scout Enterprise database 1 Add a line with the ParamName RName 2 and ParamVal name
23. decompresses them and sends them to the selec ted printer ThinPrint server and client are connected via TCP IP Unlike TCP direct LPR or CUPS ThinPrint is a print protocol that allows you to specify the bandwidth Therefore it is suited for networks with small bandwidth Configuring ThinPrint 1 Install the ThinPrint client on the Thin Client 2 Connect the desired printer 3 If you use Windows CE clients in the Setup gt Printer dialogue at Thin Print select the relevant pro tocol 4 In Setup gt Printer gt New define the printer and under ThinPrint check the thinprint option Optionally enter a class name of up to 7 characters 5 Configure the ThinPrint server For more information see the ThinPrint documentation on www thinprint com 56 LJ unicon 5 10 1 CUPS General The Common UNIX Printing System CUPS is a software solution from Easy Software Products It provides a common printing interface within a local network and dynamic printer detection and group ing The advantage of CUPS is that all configuration takes place on the CUPS server No configuration takes place locally on the client The CUPS server contains a list of back ends including parallel port USB connections serial connections and network LPD On the thin client when the CUPS client is installed it replaces the local LPD printing system All local printer definitions in Setup gt Printer are ignored The CUPS client and server ar
24. default this feature package is not activated Predefined User Variables are ELUXUSER ELUXDOMAIN and ELUXPASSWORD 1 Choose via the drop down menu a type of access authorization 2 Click Edit 3 Choose User Variables 39 5 Setup 4 Edit the following fields Option Description Local variable Enter a name for the variable The name must begin with the prefix ELUX without the initial End with the character to transfer more than one value for example ELUXMAIL mailLocalAddress If more than one mail account address resides on the server they will be transferred using the nomen clature ELUXMAIL 1 ELUXMAIL 2 etc In this case the vari able ELUXMAIL 0 contains the number of mail addresses that were read LDAP variable Enter the name of the attribute that the LDAP or Active Dir ectory should assign the variable As an example the LDAP Active Directory schema can contain the attribute dis playName If you assign this attribute to the variable ELUXFULLNAME it will be assigned the value of this attrib ute during the next user authorization call 5 Clickat Test l Now the thin client attempts to retrieve from the authorization server the value for the attribute you already entered 6 Click at OK in the window User Variables and Apply in the field Security 40 L unicon SOFTWare 5 6 Firmware In the Firmware tab you can change settings for the firmware update software update
25. dialog for printing the list of available devices 2 Installation 2 Installation 2 1 System requirements Minimum system requirements for installing the Scout Enterprise Server Microsoft Windows Server 2008 2008 R2 2012 2012 R2 Microsoft Windows Vista Windows 7 Windows 8 Suitable ODBC driver In order to install the 64 bit version of Scout Enterprise Scout Enterprise 14 0 0 or higher the Microsoft SQL Server Native Clients or a suitable 64 bit ODBC driver for the Jet Engine AccessDatabaseEngine X64 Package has to be installed on the Scout Enterprise Server The corresponding MSI file Ais name sq ncli msi can be downloaded on the Microsoft web site separately or as part of Microsoft SQL Server Feature Pack After successful installation of the Microsoft SQL Server Native Client the driver is displayed in the ODBC data sources Hard disk space 80 MB Database system MS SQL server or MS JETdatabase engine mdb which is included in Win dows 9 Administrator s rights for the system Scout Enterprise is running on Administrator s rights for connecting to the TCP IP network Minimum requirements for the container Write access to FTP or HTTP server local or via network 9 The required space depends on the container of the hardware installed and on the software avail able for this container Also the memory capacity required depends on the installed software which is currently available in t
26. ectory Hidden only for application type Application will not be displayed on the Application tab The Custom option Start automatically or Application restart must be act ive 3 Click Apply and OK 91 7 Defining applications 7 7 PN Agent 7 7 1 General The Program Neighborhood Agent enables users to connect to published resources i e published applications and published content through a server running the Web Interface The configuration for all users is defined in the configuration file config xml which is stored on your server running the Web Inter face The default location for config xml on a server is Inetpub wwwroot Citrix PNAgent The PN Agent downloads its configuration data from the server running the Web Interface when it is started and can be configured to update settings and the user interface regularly The file config xml should only be edited with the aid of the PN agent management tool Detailed inform ation regarding the editing of the config xml via a web interface can be found in the Citrix edocs 7 7 2 Advanced PN Agent settings 1 Click the Advanced button 2 Edit the following fields Option Description window properties Adapt here the resolution color depths as well as the audio output Standard applies the settings of the server Timed logoff You can schedule logging off from a PN Agent session by a period of time predefined in seconds allowing not to await the last PN Agent app
27. in the tree structure of the Scout Enterprise console you can identify the different messages Glient4711 The client is properly working Status messages are transferred successfully to the Scout Enter prise statistic server WM Client4711 The client underlies a time out from the network connection Status messages can not be for warded to the Scout Enterprise statistic server WM Client4711 The client is reconnected to the network connection Status messages will be again forwarded to the Scout Enterprise statistic server 124 L unicon SOFTWare 13 Communication of the console 13 1 Closing the console 1 In Scout Enterprise console click File gt Console Management gt Close console The Close console dialog opens 2 Click Refresh to receive an up to date list showing all active consoles 3 Choose Find to filter the list 4 If you want the user to receive a message check the Inform user for option and enter the seconds as desired 5 If you want to give the user the chance to cancel the command check the Command can be can celed by the user option 6 Select the relevant consoles in the list 7 Click Close selected consoles or Close all consoles respectively The command will be communicated to the consoles Closing the consoles might take several minutes The dialog waits up to 5 minutes for receiving the confirmation of all consoles The list of all active con soles will be updated conti
28. mass storage devices option remains changeable even when USB rules are activated Manufacturer ID VID and product ID PID can be found in USB device info in the task bar Example rules Rule Code Allow a specific USB mass stor ALLOW VID 0781 PID 5151 USB Stick Modell erlauben age device model only z B SanDisk Cruzer Micro DENY CLASS 08 Deny all devices of the class MASS STORAGE DEVICES Deny a specific SmartCard DENY VID 18a5 PID 0302 SmartCard Modell ver model only weigern z B Omnikey CardMan 3821 ALLOW CLASS OB Allow all devices of the class SMARTCARD Deny all printers mass storage DENY CLASS 07 Deny all devices of the class PRINTERS devices SmartCard readers DENY CLASS 08 Deny all devices of the class MASS STORAGE DEVICES DENY CLASS 0B Deny all devices of the class SMARTCARD Deny all devices DENY Deny all devices Attention ee UJ The USB rules influence all USB devices classes and therefore also the class HID Human Inter face Devices If you deny Class 03 HID it will deactivate mouse and keyboard A denial of all classes DENY deny all devices influences intemal USB hubs and devices of manufacturer spe cific device classes for example WLAN modules on the client By using particular hardware com binations there might be problems during boot process of the client We recommend you to execute tests before you finally use this option 61 5 Set
29. notification Initiate client relocation for the relevant devices in Scout Enterprise console of the source server On the next client reboot the configuration data of the target server is replicated and the clients evaluate the relocation notification The clients then check the target server s address that has been transmitted on availability via network Moreover the clients verify the Scout Enterprise version of the target server V 14 3 0 or later Relo cation is only executed by the clients if the test result is positive Along with the target server address the clients are provided with information on their licenses and pro portional Subscription validity by the source server This information is to be transmitted to the target server After having successfully checked availability of the target server and valid Scout Enterprise version the devices are deleted from the source server along with their licenses and subscription The clients establish a connection to the target server and transmit the license and subscription inform ation they have received from the source server The target server s amount of licenses and sub scription is updated accordingly The new clients on the target server are assigned to the OU configured as default see Scout Enterprise console Options gt Advanced options gt Devices gt New devices If you have enabled an OU filter the devices are assigned automatically in accordance with the filter rules
30. of the role gt 2 Addaline with ParamName RPass2 and ParamVal password of the role gt During start of the Scout Enterprise console these fields are read and the applications role is set 2 3 3 Scout Enterprise server cluster If you use a SQL database several Scout Enterprise servers can connect to the Scout Enterprise data base concurrently Concurrent Scout Enterprise servers enable failure load balancing as well as the pos sibility to configure load balancing using DNS entries ManagerLoadBalancing Client devices that connect to Scout Enterprise server receive a list of all currently running servers that access the shared Scout Enterprise database FailureLoadBalancing At start up the client tries to connect to the Scout Enterprise server it was connected to last time If how ever that server is not available it connects to the next server from the servers list Subsequently this one becomes the server the client tries to connect to by default The FailureLoadBalancing mechanism restarts as soon as the client fails to connect to the same Scout Enterprise server 2 Installation ManagerLoadBalancing By setting the additional parameter ManagerLoadBalancer inthe setup terminal ini file you can predefine a preferred server the clients are supposed to connect to This parameter can be set for all devices for a OU or a single device It is defined using the Scout Enter prise console feature Adva
31. port ticket You can also use this feature to request any files that you have defined 8 4 1 Configuring diagnostic files For device diagnosis using diagnostic files you will find a predefined template called System This tem plate includes a file list containing relevant configuration and log files and secondly script code to be run on the client Both of them can t be edited The 44 System template is used each time device dia gnosis is performed via Request In addition you can define further templates containing file lists and script Defining a template for device diagnosis 1 For the desired device open the context menu and click Device diagnostics gt Request files The dialog Edit diagnostic files opens Under Templates the predefined Sy stem template and if defined further templates are shown 2 Click New and then enter a name for your new template Confirm with OK 3 Inthe Templates list click your new template 4 Click Edit next to the file list and then in the text box enter line by line the relevant file names includ ing paths Confirm with Save 5 Click Edit next to Additional script and enter the code you wantto be performed on the client Con firm with Save UJ Note When performing device diagnosis with Request all active templates will be included 8 4 1 Requesting diagnostic files UJ Note Before performing device diagnosis you should temporarily enable enhanced debugging on the c
32. re tee SEa 11 IG EN n o n LL sn e e e seca e e Et cee G 12 3 1 Scout Enterprise interface osse ecd ee sue sanee sae rete ua eed 12 Ryo ES 12 3 3 Organization structure 2 0 20 20 cee cece cc 0000da aaoo dadaa aooaa aaao aaraa 13 4 Device management 20 eee cee c ec eee eee e ec eecececeeceececeececeecesseceeeeces 14 4 1 General eisai tee OLTRE UR CRURA sonia ol asetesdacacssacustats 14 4 2 Automatic device identification 000000000000000000000000 0000o oaaao aaao 111111111 14 4 3 Searching for devices Discovery _ 0 2 2 0 2 o cece eee eee eee eee eee 14 4 4 Executing the Reverse discovery 2 0 20 0 ccceccececcececcececceceececeececeee 15 4 5 Reserving device profile 2 00 2 20 c cece ccc eee ccc ccc cece eee cc eee eceeeeeeeeeeeeeee 16 4 6 Secure device management with Scout Enterprise 00 0 20 2202 eee ee ee ees 17 4 7 Client relocation between servers 0 2 2 20 22 ccc cece ccc ccc e ec cence cee ccecceeceeeseees 18 4 8 Dynamic client groups 2 0 20 20 e cece eee cece cece eee vec e se se se se se sese 22 4 9 OU filler oP lek se es esce e pri er teer dg os b e eO desse eis 24 4 10 Prin ng device list 2 eost ita aten ilr eetas t hiad dattan aaah ESA loci cei 26 4 11 Searching for applications devices or OUS 0 0 2 2 cece cece cece eee eee ee cece 26 Lae MR aap eae eS Be eee EU AC O RRT eR CES RO Ye SS eal ERR TER
33. string Application Command doDebugging debugTokens logTimestamp mibdirs mibs mibfile showMibErrors strictCommentTerm mibAllow Underline mibWarningLevel 110 token token 1 yes true 0 no false mib dirs mib dirs mib tokens mib tokens mibfile to read 1 yes true O no false 1 yes true O no false 1 yes true O no false integerValue 136 L unicon SOFTWare Application mibReplaceWithLatest printNumericEnums printNumericOids escapeQuotes dontBreakdownOids quickPrinting numericTimeticks suffixPrinting extendedIndex printHexText dumpPacket reverseEncodeBER defaultPort defCommunity noTokenWarnings Command 1 yes true 0 no false 1 yes true O no false 1 yes true O no false 1 yes trueJO no false 1 yes trueJO no false 1 yes trueJO no false 1 yes trueJO no false integerValue 1 yes true O no false 1 yes true O no false 1 yes true O no false 1 yes trueJO no false integerValue string 1 yes true O no false noRangeCheck 1 yes true O no false defSecurityName string defContext string defPassphrase string defAuthPassphrase string defPrivPassphrase string defVersion 1 2c 3 defAuthType MD5 SHA defPrivT ype DES currently the only possible value defSecurityLevel noAuthNoPriv authNoPriv authPriv 137
34. tae edd t ae testet dd 113 10 Passwords x e ertet te d o se et e ts 114 10 1 Local device password 2 2 2 20 220 cc cece ence cece ence cece ccc ceecceecceeceeseeesees 114 10 2 Changing Scout Enterprise console password isses 115 11 Managing administrators lesse m me esee ei 116 11 1 Activating administrator management 0 0 0 2 c cc cece ee ec ec eee e ee eeeeeeeeeees 116 11 2 Adding an administrator 2 200 020 2020 cece cece cece ec cece ec eee eeceecceceeeceeeeees 116 11 3 Deleting an administrator 2 2 2 0 000 20 ce cece ec ceeceeeceeeees 116 11 4 Administrator policy s 3 c eee sieved ee aee eaS 117 11 5 Passthrough Authentication 2 22 0 0 000 002 cece ccc eee ec cece ec eeceeccecceeceeeeees 121 11 6 LOGGING OPTIONS ooo oo 2 necesse eoe aere re een con epp Deere AGG ace Ober ds 121 12 Statistic Server oo ccececc cece ccc cc ccc ccceececceucceceeceedecececeecseceeeeeeeeneeneeees 123 12 1 About statistic server 2 2 0 20 ooo cco cc cn ccc cece cece cece eeeceecceeeseees 123 12 2 Requirements 22 2 2 200 20 c ccc ccc ccc cece cece ccc ceeeceecceeceeeceeseeeseessees 123 12 3 Defining status messages keep alive message sse 123 12 4 Examples of the status message 2 00 20 c cee eee cece cece ceeceeceeceeceeee 124 12 COMMUMIGATION of this console 2 322 iode qos tok dan inte pee Enron edness 125 13 1 Glosingthie conso
35. to Scout Enterprise console For more information on defining and exporting see Creating dynamic client groups in Scout Enterprise Report generator manual Displaying dynamic client groups n Scout Enterprise console click View gt Window gt Dynamic client groups Dynamic client group oi e 2 ay AIL UIODOP cj OS version 4 8 Lu TC Doku4 03 L3 UCLT 118 Lam UCLT 75 The Dynamic client groups window is displayed The dynamic client groups can be expanded to show the matching devices 22 L unicon SOFTWare UJ Note The dynamic client group shows those devices that have matched the criteria at the time of the latest report generation Make sure that the dynamic client group is up to date For a selected dynamic client group the Properties window shows Creation date Number of devices and Filter of the used report The creation date refers to the date of the latest generation of the report the dynamic client group is based on and thus indicates if the dynamic client group is up to date If for example new devices have been integrated into the database and these devices match the cri teria of the report the dynamic client group is not up to date any longer You can however update the dynamic client group by re creating the report right from Scout Enterprise console If a dynamic client group is not needed anymore you can delete it by using the X button The report the dynamic client group was based on remains unaf
36. 1 Changing values of individual file entries 1 In Advances settings Advanced file entries select the entry of which you want to change the value 2 Below in the Value box replace the current value 3 Click Replace The new values are written to the ini file on the next reboot of the client 69 6 Advanced settings 6 5 1 Deleting individual file entries 1 In Advances settings gt Advanced file entries define a new entry Enter File Section and Entry of the relevant file entry but leave the value box empty 2 Click Add The empty file entry overrides previous instructions The file entry is deleted from the relevant section on the next reboot UJ Note If you use the Delete button to delete a selected row from the list this only means that Scout Enterprise does not update the relevant entry anymore 6 5 1 Deleting complete sections 1 In Advances settings gt Advanced file entries define a new entry Enter File and Section of the relevant file entry but leave the Entry and Value boxes empty 2 Click Add The empty section overrides previous instructions The section is deleted from the file on the next reboot even if it contained file entries 6 6 Rules With the aid of this register you can define rules which can be executed when closing the last application or during the first contact with Scout Enterprise 1 Click at the register Rules Define the action which should be executed duri
37. 9 eLux software packages to be installed Scout Enterprise Server and console including the ELIAS tool can be downloaded from www my elux com These components are part of the standard installation The current software bundle eLuxversion AllPackages zip and further software packages can also be downloaded from www myelux com As a webserver you can use Microsoft IIS or any other web server such as Apache Make sure to have enabled the relevant webserver role 108 L unicon soFtTware 9 2 Planning and performing an update via the network UJ Note The following procedure includes firmware configuration of the clients Once configured updates can be performed by carrying out just the first two steps if suitably configured If the software container does not contain the relevant software download the desired packages For more information see Importing packages to a container in ELIASmanual In ELIAS modify the relevant IDF in order to provide the desired software features For more inform ation see Create IDF in ELIAS manual Forthe relevant OU or the relevant device open the Setup dialog If you want to perform the update for all clients click Options gt Base configuration Onthe Firmware tab check the proper configuration of firmware updating in particular the entries of the Protocol Server Path and Image file fields From these values the URL below of the Path box is generated The URL is rel
38. Activating administrator management Managing several Scout Enterprise administrators requires activating the Administrator man agement feature Scout Enterprise administrator accounts are based on Windows accounts which have to be defined before Scout Enterprise administrator accounts can be configured in many ways By default administrator management is not active Note Activating administrator management requires being logged in as full access administrator The initial account is Administrator with password eLux 1 In Scout Enterprise console click Security Activate administrator policies 2 Confirm with OK You will be logged out and from now on you can only log in using your Windows account All options of the Security tab as well as all options in Options gt Change Server password will be activated 11 2 Adding an administrator 1 In Scout Enterprise console click Security gt Managing administrators 2 Inthe Administrator permissions dialog click Add Administrators The Initial administrator profile dialog opens 3 Select the access range for the new admin 4 Confirm with OK The Windows Permissions for Administrators dialog opens 5 Click Add 6 Enter the relevant user name and click Check Names Or Search for the user using the Advanced button 7 Confirm with OK The new user is added to the list of administrators You can assign the appropriate permissions to him now The new administrator can l
39. Application Upload The Application upload dialog is opened The IP address of the selected device is already set in the field IP name or IP address of the device 3 Select the Destination OU into which the applications should be uploaded 4 Click Start The applications of the specified thin client will be uploaded to the specified OU Already existing applic ations will be deleted 7 1 1 Defining application icons You can define custom icons for applications that will be displayed on the client The file types XPN ICO and GIF are supported 1 Open the context menu of the root level Applications 2 Click Define application icons 3 Click Add and select the relevant file from the file system 4 Confirm with Open and OK The application icon is defined in Scout Enterprise but not assigned yet 7 1 1 Assigning an application icon Make sure that you have defined an application icon before see Defining Application Icons 1 Open the context menu of a particular application and click Properties 2 Check the Desktop icon option 75 7 Defining applications 3 Click and select one of the icons 4 Confirm with OK and Apply The application icon will be shown for the selected application on all clients of this OU after the next reboot 7 1 1 Troubleshooting Error mes sage Reason Solution Missing Firm The software is not installed onthe Install the software on the thin client See Man ware thin
40. Client Herman ip Auto Created Client Printer Herman HP LaserJet 4L GP Client Herman flaser UPD PS Auto Created Client Printer Herman HP Color LaserJet PS fs Add Printer If a universal printer driver is used the text UPD lt generic driver name gt isappended to the printer name where generic driver name gt is PS in the example In the figure above the client printer client Herman 1pis created using the native driver HP LaserJet 4LandClient Herman 1laser 6 is created using the generic driver for PostScript as the specified driver HP LaserJet PS isnot installed on the application server For detailed information on server side settings for universal drivers see Citrix Product Docu mentation for XenApp 5 10 1 Using TCP direct print In TCP direct print data is sent directly to the printer There is no spooling of print jobs on the Thin Client and the data are not modified before printing The flow is controlled by TCP IP 9 Enter at the print server the IP address of the particular thin client printers name and the port number 55 5 Setup 5 10 2 ThinPrint ThinPrint software from ThinPrint GmbH in Germany allows optimized network printing across vari ous platforms The software consists of a server component and a client component The ThinPrint server processes and compresses print data for the target printer and sends it to the client The ThinPrint client receives the print jobs from the server
41. Export and what you want to export 3 Selecta folder to save and apply with OK 14 3 Importing 1 Select the OU you want to import data into 2 Click File gt Import and the data category you want to import 3 Apply with OK 127 15 Optimizing and troubleshooting 15 Optimizing and troubleshooting 15 1 Optimizing with handshake During each start up the thin clients contact their Scout Enterprise server and check for new con figuration data and application definition data If they don t reach the Scout Enterprise server they retry to connect and synchronize according to their handshake configuration Activating new configuration data might require a restart of the client Then the user is informed and has the chance to suppress restarting Handshake parameters can be set in the terminal ini file of the client using the Advanced file entries feature For more information see Advanced file entries Handshake can be configured for the entire organization or for a particular OU or device Advanced settings of organisation unit lt Paris gt pa Info Printer Screen Mouse Keyboard Files Environment Management Advanced file entries Rules Update Statistics Partitions File Section Key Value setup terminal ini ScoutHandshake MaxsRetries 8 setup terminal ini ScoutHandshake RetryTimer 5 setup terminal ini ScoutHandshake WaitU ser 60 setup terminal ini ScoutHandshake CanCancel true setup ter
42. Image definition Files idF Path eLux software packages http dokud u JI Cancel Elias l Reminder Security Check for update on shutdown m OK Cancel Apply 1 In Setup gt Firmware click t Security 2 Under Signature check before update check the Image Definition file option and or the eLux software packages option The result of the signature verification is documented in the update log file on the client After having per formed an update the update log file is sent to Scout Enterprise server and can be viewed for the selec ted device in the Properties window by double clicking the Update status field Verifying the IDF signature on the client side requires the root certificate but also the signature cer tificate in the local client directory SETUP CACERTS If you use own certificates for signing IDFs or indi vidually composed eLux packages you can configure them using the Scout Enterprise command Options Advanced options Files For those eLux packages provided by Unicon all needed cer tificates come along with BaseOS eLux RP 4 7 0 or higher How to create IDF signatures see Signing an IDF in the ELIAS guide UJ Note Signature check of eLux software packages requires an update partition on the client com puter On devices that have no update partition signatures can only be checked for Image Definition files but not for eLux software pack
43. P session Disable mirroring Setup gt Incoming Security or uninstall the pack age mirror eLux desktop mirror 5902 TCP Mirroring second XDMCP ses Disable mirroring Setup gt Incoming sion Security or uninstall the pack age mirror eLux desktop mirror 6000 TCP Remote X11 application Clear checkbox Setup gt Secur Incoming ity gt Allow remote X11 clients 6001 TCP first XDMCP session Incoming 6002 TCP second XDMCP session Incoming 7100 TCP Fontserver Outgoing 20000 UDP Wake on Lan Incoming 20000 UDP Wake on Lan Outgoing 22123 TCP Scout Enterprise Manager Incoming secure 22123 TCP Scout Enterprise Manager Outgoing secure 7777 TCP Scout Enterprise Manager Incoming 7777 TCP Scout Enterprise Manager Outgoing 9100 TCP Direct print to parallel port Clear checkbox Setup gt Printer Incoming gt TCP direct print 9101 TCP Direct printto USB port Clear checkbox Setup gt Printer Outgoing gt TCP direct print The port number can be assigned by the administrator in the eLux control panel Setup gt Screen gt Advanced 2The port number can be assigned by the administrator in the eLux control panelSetup gt Printer The port number can be assigned by the administrator in the eLux control panelSetup Printer 132 L unicon SOFTWare Scout Enterprise Server Port Type Specification How to deactivate foe 7779 TCP Wake On LAN gateway Outgoing 22123 TCP Scout Enterprise Manager secure Incoming 22123 TCP Scout En
44. Ree 27 5 1 AttoductlOlia 15 toss dele Pedes e doses tb tidtus her sada best aneumenutessrecuesteseg 27 S2 eT all eck no 222220220 NER T 30 DO NCIWOLK a6 sc sortent eeu cce NA ILU esee due e oa ie hn Het Paw fie une 31 5 4 Screen ssssssssssssssssilsslllllllsllllllillllllllillli2ll2l3222322202222222 32222222 36 sere linteo 38 COM oe cel TEES Li SERRE EE ee eee UE 41 5 7 Multitiedia s nocte eR INE ERI REDE ES 47 SX RBI C uro AIEEE EEEN EET AOT EEE AEE 48 SES BIBIT eee e E E a E E AEE e EAE A 50 SAO Printer erea eh ek a a cc r a a SAN ae ENA 52 5 11 Mouse keyboard 22 22 0c eee ec eee ccc ccc ee cee cece s e e se s se se se se lesse ln 59 5 12 Hardware e sni ee cir Rec e NoD men dod eiae 61 5 193 DIagnosis ciencias eem reebllciqe ecu e sendcadie ts lidddadescssbudeebeldcdcdasee 62 5d MINI rre eere AEA A Mme re ee 63 6 Advanced settings sissssssssssssssssssssssssssesse ss sse se see ee e sese sese 64 oa A DIATE S ge ae A 65 AE oY 5 dE E eC EIA EEE 65 6 3 Wake Onan PEERS 66 S BIOS x a cere LU ee Oe ee EE Se 67 6 5 Advanced file entries 20 22 e ccc ec cence eee ceeecceseeeseeees 69 io oia AU St MRNA RIEN RE ERR e a raria e ieee a reae r Ee AT 70 T Defini ngapplicationS i ous eere ets tle T oe ao tA 71 71 4 General eer EINE e actes 71 TE NP a ngs oa hs RSs a tn tess a E Y TS a STOLE i010 yao rete Nea TRUE MUERE ERE 82 TARDES c tend LECCE ALIAS E UD plea d 85 PD BERO
45. Scout Enterprise database and for this reason they cannot be managed by Scout Enterprise Unaccepted clients will not be assigned any license from Scout Enterprise s license pool Thus an addi tional security level is guaranteed Setting up Scout Enterprise Start Scout Enterprise gt Options gt Advanced options gt Devices gt New Activate the checkbox Accept only known devices If an unknown device tries to contact the Scout Enterprise Server an error message is displayed on the client saying that there is no connection possible to the Scout Enterprise Server 17 4 Device management 4 7 Client relocation between servers Relocating devices from one Scout Enterprise server to another can be very helpful in different scen arios relating to device migration For example devices are supposed to be relocated from test QA server to production server or several Scout Enterprise servers are to be consolidated to a single server server fusion Requirements Scout Enterprise V 14 3 0 or later eLux RP V4 8 0 or later 4 7 1 Relocation procedure The relocation procedure is initiated by the source server device releasing server and completed by the target server device receiving server The actual relocation procedure however is performed by the client and includes the required testing of the surrounding conditions the transfer of client licenses and the proportional subscription validity Relocation is triggered by the
46. Unicorn SOFTWare Scout Enterprise Administrator s Guide Date 2015 04 24 Content 9 Legal Infofmiellbii io cce tee eese terae o pOCH II SE deide de ula E e eei iee ES tales 1 UN iuris 3 re 11 MEME ee eae IEE dee ee a ee 2 1 1 About Scout Enterprise Management Suite guide 0 0 20 2 0 222 e cece eee eee 2 1 2 Communication between thin client and Scout Enterprise Server 2 1 3 Representation 2 200 200 20oo occ ccc cence ence ee ce cece L nce a aaa aaar aaa aan 2 1 4 Shortcut OP a os eL or let ec eeren dea tere eA Eeee secet 3 2 Installation 2 2 0 0 ccc cece cece cece cece ec eee cece cece eecececeneeeececececeneneeeeseceenenseeees 4 2 1 System requirements 0 00 0 2ce cece cece eee ce cece ce ececeececeeceeeececeseeeees 4 2 2 System limitations oso 2eccasnccctanesenceeseaqadceseunesse sileddevedanseenncksGneaee2gecaasoceue 4 2 3 Support of databases 2222 22 22 eo eee cece ec cec cee sse ee se lesse lies 4 2 4 Installing Scout Enterprise 0 0 0 0 cece cece cece cece eee eee cececcececceceececeees 10 2 5 Installing Scout Enterprise unattended silent installation 10 2 6 Changing Scout Enterprise 0 00 0 c cece cece cece eee cee cee cee cee e ee eren 11 2 7 Uninstalling Scout Enterprise 0 0 2 0c cece cece cece ec ec ee cececceceececeeceeeee 11 2 8 Encryption aee d e e ide dv ael laddi di ocode
47. V13 1 3 or later 9 In Setup Desktop gt Advanced the option Klassischer Desktop must be disabled Alternatively Citrix StoreFront can be used through the SelfService User Interface of Citrix however access is limited to Citrix resources Requirements for accessing the stores using the Citrix SelfService User Interface The feature packageSelf service component of eLux package ICA client V13 1 3 or later must be activated 9 Definition of a local application of type Custom and with parameter selfservice 7 3 1 Configuring StoreFront 1 Inthe Application properties dialog click the RDP tab 2 Edit the following fields Option Description Name Name for the StoreFront session Stores Enter the URL of one or more stores Click Add and replace the auotmatically created default value by your individual values double click or F2 Note that with Citrix Receiver for Linux V13 you must type in the extension discovery after the URL https storeURL discovery 3 If you wantto delete an entry from the stores list select the entry and click Delete 4 If you want to configure further settings click Advanced For more information see Advanced StoreFront settings 5 Confirm with Apply and OK Note Using Citrix StoreFront requires the relevant certificates that must be transferred to the client For more information on configuring file transfer see Advanced setup Files 82 L unicon SOFTWare 7 3 1 Advanced
48. WSODe neut at ts Cae Ue eet Ud AAA RUE ERE EN 89 FAN Noc M MER ETHIC 91 INAAWTECDHEEEEENNEENEEENNNNNNNMNNMMMWVWVWWu 30P i Mg 92 7 9 Emulation Lo REI eii ee IM ro der iiim 95 Pe OA UN NRE AA EER EEEE AAT pane dao ANTEE 99 8 Online comimandS 2 5 o creen utes Aa ee E eo deed dle EYE ecce a ek 100 8 1 Scheduling and executing commands susseueeseeseseeesssssssses 100 OZ MIFTOFIBIG 2e cero cott ueterem e Ibi eee etta boot toten d SEP A bM suede 101 8 3 Executing the setup comparison 2 0 20 20 cece ccc e eee cec cee ceccecceececeeeees 104 94 Device diagnostics o edd beste ves Seer RE er OEA SATE 105 8 5 Setup of OUs Comparing devices ssssssesssessssssse esee 107 8 6 Scout Enterprise commands for WES7 0 c cece cece eee ec cece cece eeeeeeeees 107 8 7 Switching OU to the highest level 00 202 cece cece c cece cece ee eeeceeees 107 Oar intnWarelind alent wei asece ss nal ani nce meeaahalaidceeen alsin piece tasaaeas EEEN 108 9 1 Requirements 20 2 2 20 c cece ccc ccc ccc cence cece nec aana aa A aa anaana nananana 108 9 2 Planning and performing an update via the network sesusse 109 9 3 Updale LOG 5225645 oss onore pe ee ober Ded UNS I bie tose sean ct 110 9 4 Update through proxy client 2 2 2 0 oo cece eee ec cee ceceeeceeeeeceeees 112 9 5 TROUDICSMOOUNG ix am nex Ion Eyes lates a see dle
49. ab under Local Security click Edit 2 Enter the device password 3 Turn the features on or off using double click or SPACE key Allowed features are displayed in green blocked features are displayed in red 5 5 1 User Variables Application Possibilities for user variables If user authorization is active user variables can be used in the following fields in the eLux control panel 38 L unicon SOFTWare Configuration Applications Option Function User Variable Shut down gt Lock Manual activation of the screen Preset with the value of saver lock ELUXPASSWORD Setup Tab Setup Option Function User Variable Drives User name ELUXUSER Password ELUXPASSWORD Directory Server Share Every ELUX Variable Browser home directory Every ELUX Variable Screen Screen saver password ELUXPASSWORD Configuration Tab Configuration Option Function User Variable ICA RDP Server Every ELUX Variable User name ELUXUSER Password ELUXPASSWORD Domain ELUXDOMAIN Browser Proxy Proxy Port Every ELUX Variable Tarantella Server Every ELUX Variable Local customized commands Parameter Every ELUX Variable Application possibility Programs that can be executed by using the command line For example rdesktop u SELUXUSER p SELUXPASSWORD lt machine gt Setting new user variables For using User Variables you have to activate the FPM LDAP search module usersearchldap in the EPM User authorization modules userauth By
50. abase mirroring is supported In order to activate the support of the SQL database mirroring the installation of the Microsoft SQL Server Native Cli ents on the Scout Enterprise Server is necessary The corresponding MSI file file name sq ncli msi can be downloaded as part of a Microsoft SQL Server Feature Pack Alternatively the file can be downloaded separately on the official Microsoft website After successful installation of the Microsof amp t SQL Server Native Client the driver appears in the ODBC data sources ESODBC Data Source Administrator xi User DSN System DSN File DSN Drivers Tracing Connection Pooling About ODBC Drivers that are installed on your system WT SEERERERSRDESEN Err penne J E 1 I 4 SQL Server Native Client 2009 100 1600 01 An ODBC driver allows ODBC enabled programs to get information from ODBC data sources To install new drivers use the driver s setup program Cancel Apply Help Subsequently the mirroring server can be configured in the Scout Enterprise Database connection editor U unicon SOFTWare Scout Enterprise Database connection editor X Console connections Server connection Name Microsoft SQL Server Type Microsoft SQL Server Database tempab m D Server MSSQLs RV SQL2008R2 S Authentication SOL Server Authentication User scoutng Password Change password a OK Abbrechen Obemehmen Hilfe N
51. abs 3 Confirm with OK View tab In the View tab you can modify the window size full screen or a specific resolution You can define full screen on one or all monitors for multi monitor mode and you can configure color depth 8 32 Bit Local Ressources tab The Local Ressources tab provides additional settings for terminal servers supporting RDP protocol version V5 2 or later UJ Note The Local Ressources tab is only visible if the RDP client V 1 3 1 or higher is installed or if FreeRDP 1 xis installed The settings take effect only if on the Advanced tab the value of the Protocol field is notsetto RDP V4 Option Description Drives Select drive mount point and drive letter that you want to be shown in the RDP session The mount points correspond to the local access paths of the resources and are provided by eLux For USB devices the mount points are media usbdisk media usbdisk0 andsoon For more information see Mount points 86 L unicon SOFTWare Option Description Printer Up to four printer definitions can be created automatically for a ses sion The printers must be configured on the Printer tab in the eLux control panel and they must have the correct driver name as defined on the server case sensitive The first four profiles can be used with drivers To define a default printer enable the option Standard in the eLux Printer settings Sound Using the Play local option the sound can be reproduced loca
52. aches the Scout Enterprise Server The Scout Enterprise Server has no updated con figuration data Client continues booting with its configuration Client reaches the Scout Enterprise Server Scout Enterprise Server reports new configuration data and transfers the data to the thin client If required the client will restart using the new con figuration Client does not reach Scout Enterprise Server due to network or other problems which result in a management timeout see Advanced network settings The thin client continues booting with its configuration Updated configuration data can relate to device configuration setup application definition files con figured for tranfer and advanced file entries During operation of a client device there is no data exchange between Scout Enterprise Server and thin client During shutdown the client reports its current status to Scout Enterprise Server Exception VPN Connections 1 3 Representation The following representations and conventions for instructions are used throughout the documentation Representation Description Control element All graphical user interface controls are displayed bold Menu gt menu Whenever running a command involves clicking a series of menus the single command GUI controls such as menu commands or dialog tabs are linked by gt Value All data that have to be put in or that represent a field value are displayed in Cour ier New Also file names a
53. ages Beginning with eLux RP 4 6 1 an update partition is created automatically for devices having 2 GByte or more flash memory when performing a recovery via PXE or USB stick or when per forming a firmware update including flash formatting before update 43 5 Setup 5 6 1 Update deferment through user This feature gives the user the chance to determine update time himself when the administrator uses the Update Online command The user can avoid firmware updates while using the client The client reports the current update process status to Scout Enterprise server The status can be viewed in Scout Enterprise console in the Update State field of the relevant Properties window Moreover you can use the Report generator to evaluate the Update State field by the value Deferred other Succesful Not succesful Not necessary U Ne J Update deferment must be configured once on the Firmware tab and secondly it must be enabled for any Update Online Command you run Configuring deferment of firmware updates through the user 1 In the Setup gt Firmware dialog click Reminder The Reminder settings dialog opens 2 Select the Number of allowed deferments in the list 3 Inthe Delays until next reminder list click one or more time intervals from which the user can select the delay for the next reminder i Reminder settings ca Reminder due to a deferment of the update through the user Number of allowed deferments 1 Dela
54. aining device information about themselves to the Scout Enterprise Server You can use the field OU filter text in the report generator and for the user defined OU filter It includes the values for the following features host name OS name OS version serial number sup plier device type BIOS CPU speed model kernel version flash type flash size RAM size graphics 1 Click Options gt Advanced options gt Devices 2 Check the option Assign OU depending on the OU filter and then click 3 Inthe Filter type list click User defined filter configured asset inform ation 4 mag ene rule box enter one or several strings from the OU filter text you want to be used as ilter criterion You can combine several strings using AND and or OR Example for the values of an OU filter text field ELUX_HOSTNAME Inga ELUX_OSNAME eLux RP ELUX OSVERSION 4 6 0 1 ELUX SERIAL 44015379 ELUX SUPPLIER FUJITSU ELUX DEVICETYPE D3314 A1 ELUX BIOS V4 6 5 4 R1 4 0 for D3314 A1x ELUX_CPU 998 ELUX_PRODUCT D3314 A1 ELUX_KERNEL 3 4 71 ELUX_FLASH 4GB NANDrive ELUX_FLASHSIZE 3849 ELUX_ 24 L unicon SOFTWare MEMORY 2048 ELUX_GRAPHICS ATI AMD Radeon HD8210E Example filter criterion 1 ELUX_OSNAME eLux RP AND ELUX_OSVERSION 4 6 0 Example filter criterion 2 ELUX_DEVICETYPE D3314 A1 OR ELUX_DEVICETYPE D3003 A1 5 Inthe OU list select the OU the devices shall be assigned to Click to browse 6 Click Add The filter criterion will be displ
55. anization structure with all devices in a tree view At first log on you only see default applications and the default OU Lost amp Found To every OU you can add applications devices and other OUs 4 Device management 4 Device management 4 1 General For managing a thin client architecture the MAC addresses of all clients must be known to the Scout Enterprise console For this purpose different procedures are used In this chapter you find useful information for managing thin clients equipped with eLux or Windows Embedded Standard 4 2 Automatic device identification During first boot procedure the thin client looks automatically for an available Scout Enterprise Server In order that the particular Scout Enterprise Server will be identified you have to modify either the DNS server or the Host name ScoutSrv or the DHCP option 222 according to the IP address of the par ticular Scout Enterprise Server Requirements The configuration of the particular thin client must be in initial state 9 The particular thin client must be connected with the network 9 Onthe DNS server the host name ScoutSrv no case sensitivity must be assigned to the IP address of your Scout Enterprise Server Alternative to using DNS the Boot DHCP server can be used to predefine Scout Enterprise Server and OU for a particular thin client Execution 9 Turn the thin client on The configuration of the standard group will be assigned to t
56. ayed in the list below 7 Inthe list Non matching devices will be select where you want the devices to go that are not matching the filter criterion Note If yu selectassigned to the default OU allnon matching devices and even devices that are already assigned to other OUs will be reassigned to the default OU 8 Click OK On the next reboot the devices will be assigned to the OUs as defined by the user defined OU filter 4 9 4 Deactivating OU filters for individual devices 1 Forthe relevant device open Advanced settings gt Management 2 Under New devices check the Ignore OU filter option 3 Click OK Or 1 Byusing drag amp drop relocate the device in another OU 2 Click OK A message will confirm that the OU filter is deactivated 4 9 5 Deleting OU filters 1 Click Options Advanced options Devices The Advanced options dialog opens 2 Under New devices nextto the Assign OU depending onthe OU filter option click 3 Select the filter you like to delete 4 Click Delete 25 4 10 Chose File gt Print 4 Device management Printing device list The window print opens Choose a printer and page size and confirm with OK Searching for applications devices or OUs Select Edit gt Find Enter the name of the application device or OU you want to search for J Karlsruhe Or Enter the search term directly into the field Search in the tool bar 26 LJ unicon 5 Setup
57. ck 1 SP1 RemoteFX delivers a rich user experience for Virtual Desktop Infrastructure VDI by providing a virtual 3D adapter intelligent codecs and the ability to redirect USB devices to virtual machines 87 7 Defining applications Right click on device rdp connection gt Properties gt Advanced Choose Advanced Set bandwidth to LAN Reboot the thin client The bandwidth option of the rdp connection defined gets activated Note RemoteFX will only work if the server supports RemoteFX and is configured in the right way There is no possibility to setup RemoteFX specific parameters on the thin client All parameters will be provided by the server A o9 I9 88 L unicon SOFTWare 7 5 Browser Mozilla Firefox is used as browser For more information about Firefox see www mozilla org 7 5 1 Configuring browser session 1 Inthe Application properties dialog click the Browser tab 2 Edit the following fields Option Description Name Enter a name for the browser such as Firefox Home Page Website that opens whenever you click Home Start Page Website that opens after starting the browser Proxy type No proxy No proxy server used Manual Proxy Port Enter proxy server and port number using the format Proxy server name or IP address gt lt port number Auto URL Proxy configuration file pac Example http www domain com autoproxy pac Browser type If there have been installed several bro
58. client agement on firmware basis doubled Two applications have the same Use unique names names name This causes conflicts because applications are identified by their names Hidden applic Applications can be invisible forthe Activate the option Start automatically or ation cannot user because they run in hidden application restart to start hidden applic be executed mode This option is available for ations on boot or run them non stop applications of the type custom Problems with Server problem occurred Create a server certificate in the Windows certificatesin VMware View Server 24 5 after CA with FQDN combination successful installation is using a so Create this server certificate usingf with VMware called self signed certificate If a mmc Certificates Local computer The key View Server thin client is configured correctly it must be exportable The following steps won t accept The reason is thatthe depend on the version of the server in use FQDN fully qualified domain name 1 From version 5 x up is mandatory for server certificates The display name of the server must be vdm butis missing in the CM The certificate store local computer per sonal may contain only one certificate with exactly this name 2 Before version 5 x in use Export this certificate including the private key as name pfx Create a password Save the file C Programs VmWare VmWareView Se rversslgateway conf Edit in the same dir
59. clients using the configuration files created on the reference client Configuring PowerTerm InterConnect for reference client The PowerTerm software package must be installed on the reference client 1 Define on the reference client locally or in Scout Enterprise console a PowerTerm application con taining only the application name for details see below 2 Start PowerTerm on the reference client and configure the application manually The configuration will be saved in the local client directory setup PowerTerm in the following four files ptdef pts ptdef ptc ptdef ptk ptdef ptp 3 Close PowerTerm 4 Copy the four configuration files via network or USB flash drive and make them available to Scout Enterprise console Or Transmit the files from the client to Scout Enterprise console remotely by using Request diagnostic files with an individual template For more information see Modifying device diagnostics The configuration files for the actual PowerTerm configuration are provided The second step may be carried out Configuring PowerTerm InterConnect for all clients 1 In Scout Enterprise console add a new application for the desired OU 2 On the Emulation tab in the Emulation type list click Power Term 3 Edit the following fields Option Description Name of application Enter an appropriate name without using blanks 97 7 Defining applications Option Description Parameters Optional starting paramet
60. d topicality of the inform ation contained herein and regarding any errors or damage resulting from the information provided eLux is a registered trademark of Unicon Software GmbH in the European Community and the United States eLux is a registered trademark of Unicon Software GmbH in Japan Scout Enterprise Management Suite is a registered trademark of Unicon Software GmbH in the European Community Scout Enterprise Management Suite is a registered trademark of Unicon Soft ware GmbH in the US and in Japan All other trade names we refer to are service marks or trade marks of the respective manufacturers Unicon Software GmbH Philipp Reis Stra e 1 76137 Karlsruhe 49 0 721 96451 0 1 Introduction 1 Introduction 1 1 About Scout Enterprise Management Suite guide Scout Enterprise Management Suite is the management solution for thin clients or PCs working with the operating system eLux Even the operating systems Windows Embedded WinCE and Windows Embedded Standard 7 can be managed with Scout Enterprise to a certain extent Scout Enterprise supports the following operation systems 9 eLux RL eLux RT and eLux RP 9 Windows CE 5 0 6 0 WindowsXP Embedded Windows Embedded Standard 7 1 2 Communication between thin client and Scout Enterprise Server During startup the client device connects to its Scout Enterprise Server asking for the latest con figuration data There are three options Client re
61. dd 2 Enter the following fields Option Description Name Enter a name desired Timeout Enter the timeout value desired in seconds After those time period defined eLux is going to cancel the ADSL connection User name The user name assigned by your provider Password The password assigned by your provider Identification The protocol used by your provider Secured This security option causes that local users are not able to modify the profile 3 Confirm withOK When using ISDN ADS or a modem eLux supports the dynamically change of IP addresses 33 5 Setup 5 3 3 Establishing a connection via a modem 1 Click Modem gt Add 2 Enter the following fields Option Description Name Enter the name you wish Telephone number Enter the telephone number of your provider Timeout Enter the time out period in seconds After the defined standby time eLux is going to cancel the connection User name The user name assigned by your provider password The password assigned by your provider Identification The protocol used by your provider Tempo Choose the list of the desired baud rate for your modem The setting has to be higher than the highest baud rate of the modem in use Secured This security option ensures that local users are not able to modify the profile 3 Confirm with OK When using ISDN ADS or a modem eLux supports the dynamic change to IP addresses 5 3 4 Establishing a connection via ISDN 1
62. e console 9 Base configuration Options gt Base configuration 9 OU context menu gt configuration 9 Device context menu configuration On every level you can inherit the configuration from the superior level or define deviant settings To be able to override settings you must block inheritance that is disable the use of parent configuration Note Pay attention to the configuration dialog title It indicates the location of the current con figuration This can be the base configuration or a superior OU 27 5 Setup Using organisation unit setup France General Network Screen Security Firmware Multimedia Desktop Dives Printer Mouse Keyboard Hardware Diagnostics Mouse Keyboard Type Y Language French Type Auto Double click speed Delay Slow ast Short Speed Acceleration Slow as Slow Example If inheritance is active and you open the configuration dialog of a device or OU subordinate to France the title bar shows Using organisation unit setup France To modify any settings you must open the France configuration dialog 5 1 1 Blocking inheritance If you want to define deviant settings for a prticular OU or device you have to block inheritance for that instance Using organisation unit setup France Drives Printer Mouse Keyboard Hardware Diagnostics General Network Screen Security Firmware Multimedia Desktop Unicon Scout
63. e local device In the local Setup of the thin client you can change the device password manually In the initial state this password is elux The device password is required for verifying access rights Scout Enterprise needs the device pass word in for varous management actions such as updates Therefore it is necessary to be familiar with this password before you start for example an update process In the case that devices are already registered in the Scout Enterprise console the access rights for this special devices are also already veri fied From now on you are able to change the password for this already registered devices in Scout Enterprise Note We recommend you to change the password in order to avoid unauthorized configurations caused for example by local users You can find further information concerning this topic in the chapter client password 10 1 2 Changing local device password manually on the client Start the eLux control panel Click Setup gt Security Under Local security click Edit In the Password box enter a new password and repeat it in the Password confirmation box Confirm with OK proe po m x 10 1 3 Changing local device password via Scout Enterprise With the aid of this function you can change the device password of one or of all devices managed by Scout Enterprise or of all devices of an OU 1 If you want to change the password for all devices select Options gt Base Configuration S
64. e provided free of charge Commercial add ons and support for the CUPS server can be purchased from Easy Software Products CUPS is used to print from local applications on the thin client for example Adobe Acrobat or a local browser These local applications have PostScript as output format If you do not have a PostScript printer you must installa filter for example PostScript to PCL on the CUPS server CUPS procedure Adobe Acrobat CUPS Server IPP PostScript Thin Client CUPS client IPP printer 1 Adobe Acrobat generates the output file PostScript format and sends it to CUPS server via IPP 2 CUPS converts PostScript to PCL by using preinstalled filter 3 CUPS sends print job to printer using preinstalled backend parallel serial network etc Configure CUPS on the thin client 1 Install the CUPS server on a computer of your choice and configure the CUPS server 2 Forinformation on how to install and configure the CUPS server please visit www cups org 3 A guidance for installing and configuring the CUPS server can also be found at www cups org 57 5 Setup 4 Define the environment variables in Scout Enterprise as follows Option Description CUPS_SERVER Host name or IP address of the CUP server CUPS_OPTIONS optional Allows you to preset user dependent print options These options are defined in the printer s ppd file Contact a CUPS administrator for this value For example CUPS _
65. e the configuration file wpa conf with the help of the program wpa supplicant 1 In Scout Enterprise console for the desired device or OU click Advanced settings gt Files 2 ClickAdd The dialog Add file entry opens Checkthe Import file to database option 3 4 Click and then select the configuration file wpa conf from the file system 5 Inthe Destination file box set the path for the client to setup wlan wpa conf 6 Confirm with OK The settings will take effect on the client on the next boot UJ Note For more information about configuring a file list see Advanced configuration Files 32 L unicon SOFTWare 5 3 1 Establishing a connection via 3G UMTS 1 Choose 3G UMTS gt Add 2 Enterthe following fields Option Description Name Enter a name desired APN Access Point Name This is the system access point of the pro vider Timeout Enter the timeout value desired in seconds After those time period defined eLux is going to cancel the connection User name The user name assigned by your provider Password The password assigned by your provider PIN or SIM card The PIN of your SIM card assigned by your provider Secured This security option causes that local users are not able to modify the profile DNS server 1 If necessary enter a name server DNS server 2 If necessary enter a name server 3 Confirm with OK 5 3 2 Establishing a connection via ADSL 1 Choose ADSL gt A
66. e the desired type of the database It depends on the type of database perhaps further settings concerning the user name or the pass word have to be executed For further database settings see Support of databases Enter the first Organization unit OU 10 Enter language and time zone 11 The next step is to define the applications you like to use For more information see Defining applic ations 12 Startthe installation process Scout Enterprise will be installed 2 5 Installing Scout Enterprise unattended silent installation You can install Scout Enterprise unattended silent installation Activate the Scout Enterprise Setup program considering the following parameters setup exe s v qn v UCPROP_DBTYPE 2 0 Jet Engine 2 MS SQL Server v UCPROP_DBNAME Scout Demonstrates the name of the database v UCPROP_DBSERVER your server Demonstrates the name of the server v UCPROP_DBUSER Scout Admin Demonstrates the name of the administrator v UCPROP_DBPASSWORD _ See also eluxd ini CRYPTED u D Gqu w_ IV UCPROP OUNAME your OU OU in process IV UCPROP DESKTOP LANGUAGE Demonstrates the desktop language settings E de DE 10 L unicon SOFTWare Option Description IV UCPROP KEYBOARD Demonstrates the keyboard language settings LANGUAGE de IV ADDLOCAL Feature1 Feature2 Installation of specific components Make sure to example enter this commands additionally and Individually by v ADDLOCAL Console Se
67. e the field blank Working directory Leave the field blank Login data Enables automatic log on to the terminal server User password domain Passthrough login The values SELUXUSER SELUXPASSWORD and SELUXDOMAIN will be sent to the client 3 Click Apply and Close 7 4 1 Configuring RDP application To configure an individual RPD application you have to add the desired application to the Windows desktop definition 1 Inthe Application properties dialog click the RDP tab 2 Editthe following fields Option Description Name Name for the RDP session Server IP address or name of the server Application Name of the Windows application including path name System variables are allowed Example c Program Files Microsoft Office Of fice EXCEL EXE sSystemRoot system32 notepad exe Working directory optional Working directory of the Windows application 85 7 Defining applications Option Description Login data Enables automatic login to the terminal server User password domain Passthrough login The values SELUXUSER SELUXPASSWORD and SELUXDOMAIN will be sent to the client 3 Click Apply and Close The user will have only one window His application runs full screen in the session window 7 4 1 Advanced RDP settings 1 Inthe Application properties dialog of aRDP application click the Advanced button 2 Edit the desired settings of the relevant t
68. ecur ity gt Local Security If you want to change the password for a particular device or OU open the relevant context menu and click Setup Security Local Security 1 Click Edit 2 In the Password box enter a new password and repeat it in the Password confirmation box 3 Confirm with OK The new device password will be assigned to all relevant and active devices If a device is not turned on the new password will be assigned on the nextreboot This action affects only the devices which are registered in Scout Enterprise 114 L unicon SOFTWare 10 2 Changing Scout Enterprise console password The server password is the password for the Scout Enterprise console The menu command Options gt Change server password is only active if the menu command Security gt Activate Administrator Policies is not checked We recommend to enable Administrator management Then the server pass word is identical to the password of your Windows account In the initial state the password is e1ux all lowercase To prevent unauthorized access it is recom mended to change it immediately 1 Log in to Scout Enterprise as administrator 2 Click Options Changing server password If the menu entry is disabled you don t have admin rights 3 In the field Password enter a new password and repeat it in the field Password confirmation 4 Confirm with OK 115 11 Managing administrators 11 Managing administrators 11 1
69. ed options of the ICA Client Application properties Any changes to the ICA default parameters defined in Scout Enterprise will affect all devices of the rel evant OU Some of the Citrix ICA parameters are described below For more information see Citrix doc umentation Opening ICA software defaults 1 Open the al Applications context menu in the tree view and click Software defaults UJ Note If inheritance is enabled you can only open and modify the Software defaults of the super ior inheriting instance see Software defaults for applications 2 Select Citrix ICA Settings 3 Click Edit 79 7 Defining applications 4 Edit the desired settings of the relevant tabs and confirm with OK General tab Option Description TW2StopwatchMinimum Default 25 Definition of the scrolling speed of ICA applications such as Adobe Acrobat Reader Excel etc The higher the value the slower the speed when scrolling Note for Excel A low value does increase scrolling speed but speed is delayed as soon as a selection is drawn down out of the visible screen area Client name template Client name in XenApp session Note You can use teh Program Neighborhood Variables SICANAME ICADOMAIN to set a unique client session name This is required for Citrix Roaming and some XenApp programs for information see Program Neighborhood Variables Drive Mapping tab Assign the local resources to drive l
70. ent is free For more information see www ta rantella com Virtual Net Virtual Network Computing VNC is a remote display system which allows you to workCom view a computing desktop environment not only on the machine where it is running puting but from anywhere on the Internet and from a wide variety of machine architectures The remote machine to be viewed must have a VNC server installed and the local machine a VNC viewer The option in the Emulations dialog is for configuring the VNC viewer which is open source and included free with eLux software To use this soft ware you have to have the VNC client vnc package of the eLux package Mirror eLux Desktop installed Further information concerning VNC can be found at the chapter Mirroring XDMCP The X Display Manager Control Protocol XDMCP is used by X terminals and X serv ers in general to set up an X session with a remote system over the network The XDMCP functionality is included in the base OS By default the XDMCP session runs in its own console To enable sound open Setup Multimedia and check the Enable sound in XDMCP sessions option Note The application must be e sound system compatible X11 The X Window System X11 is the de facto standard graphical engine for the UNIX and Linux operating systems It provides common windowing environment bridging heterogeneous platforms It is independent of operating system and hardware The X11 server developed by The XFree86 P
71. epending on the configuration the user has to confirm the mirroring session The mirroring session starts Bes screen a dialog window appears during the mirroring process This window cannot e closed In the dialog window you can choose from the following options Option Description Starting connection Defines whether another mirroring session will be possible after this session Confirmation requested Defines whether a user has to confirm the next mirroring ses sion or not Only demonstration If active no mouse and keyboard inputs executed by the administrator are transferred into the mirroring session 5 The user or respectively the administrator finishes the mirroring session via Finish session 8 2 4 Mirroring without the use of a Scout Enterprise console In order to avoid increased server load and to enhance the help desk possibilities a separate mirroring tool is available This tool called Scout Enterprise Mirror can be run as a standalone program and there fore the Scout Enterprise console does not need to be started The administrator rights defined in the Scout Enterprise console will also be applied to the mirror tool Requirements of the Scout Enterprise Mirror tool 1 Check the Allow Scout Enterprise only option in the Advanced mirror settings In Scout Enterprise click Options gt Base configuration gt Security gt Mirroring settings gt 102 U 103 unicon soFTware Advanced Locally on the c
72. equired A mirroring server must be installed on the thin client For Thin Clients with the operating system eLux the mirroring server will be installed with the mirror package Add the mirror package to the Thin Client s IDF file and update the client After the update the mirror package will be part of the installed image 101 8 Online commands Configuring thin client mirroring settings As soon as the mirroring package is installed you have to allow the mirroring session directly on the thin client Also you have to define a password Find further information concerning mirroring settings in security Opening a mirroring session in Scout Enterprise l Note Only a single device can be mirrored If there are two monitors connected on one client both mon itors are mirrored To get the best result make sure to have connected two monitors also on the Scout Enterprise machine set to the same screen resolution as the two client monitors During mir roring session the keyboard layout is used as defined on the Scout Enterprise machine The key board layout of the client is not used 1 Choose right click on Devices gt Mirroring 2 Choose the type of connection Option Description Desktop Mirroring the eLux desktop Display 0 XDMCP 1 Mirroring the first opened XDMCP session Display 1 XDMCP 2 Mirroring the second opened XDMCP Display 2 3 Depending on the type of configuration you have to define a password 4 D
73. erprise in the Origin field 7 1 1 Software Defaults Software settings for a particular application type can be defined centrally or for every OU We recom mend to apply the default settings at the top level of the applications to use inheritance for all OUs UJ Note If you want to use different default settings for different OUs you have to disable inheritance For more information see Blocking inheritance So far there are only software defaults for ICA software available You can modify them as follows 73 7 Defining applications 1 Open the Applications context menu 2 Click Edit 3 Modify the default settings 4 Confirm with OK 74 OS 7 1 1 Uploading applications from thin client to Scout Enterprise U MM If you upload applications to an OU all existing applications in this OU will be deleted Uploading from any client 1 In Scout Enterprise click File gt Application Upload The Application upload dialog opens 2 Enter the IP address or name of the client device you wish to upload applications from 3 Select the Destination OU into which the applications should be uploaded 4 Click Start The applications of the specified thin client will be uploaded to the specified OU Already existing applic ations will be deleted Uploading from clients managed by Scout Enterprise 1 In Scout Enterprise select the particular device from which you like to upload the applications 2 Click File gt
74. ers for the PowerTerm application fullscreen full screen maximize maximized window no menu bar no menu bar no tool bar no toolbar myName pts name of an individual PowerTerm con figuration file of the client Example 1 ullscreen no menu bar no tool bar Example 2 ful Screen ptconfigO001 pts Terminal setup file Select the relevant Communication file Select the relevant Keyboard file Select the relevant ptk file of the reference client from the file system Power PAD file Select the relevant X button pts file of the reference client from the file system ptc file of the reference client from the file system ptp file of the reference client from the file system Delete previously selected configuration file from the Scout Enterprise data base if required To delete the file physically from the client you need to perform a factory reset 4 Confirm with Apply PowerTerm InterConnect will be available to all clients of the relevant OU on the next boot 98 L unicon SOFTWare 7 9 SAP GUI Using the feature SAP GUI the software SAP R 3 client PlatinGUI sapplatingui and IBMJAVA2 has to be installed eLux supports the SAP R3 client from eLux RL2 10 on However this feature is not available for all hard ware platforms Please check in the relevant eLux container on www myelux com whether SAP R 3 cli ent is available Minimum system requirements 1 96 MB free hard drive s
75. et the device belongs to address for the subnet dedicated subnet Enter the subnet address in the Server name field using the format 255 255 255 0 Note the leading slash Example To wake up a device with IP address 192 168 10 44 enter 255 255 255 0inthe Server name field The broadcast address which is entered in the packetis192 168 10 255 This option is not checked by default 3 Confirm with OK 66 U unicon SOFTWare 6 4 Files This feature helps you transferring files to the client You can define files to be transferred on the next reboot for all devices for a single device or the devices of an OU The source files can be referenced in the file system or imported to the Scout Enterprise database Advanced settings of organisation unit Paris X Management Advanced file entries Rules Update Statistics Partitions Info Printer Screen Mouse Keyboard Files Environment Source file Destination file muyPictures j setup xscreensaver imagel jpg IMG_20131128_195516 jpg setup xscreensaver imagez pg IMG_20131128_195521 jpg setup xscreensaver image3 jpg Maximum size of imported files 500 kB Example You might wish to copy one or more picture files to the clients to be used as screen saver Defining files for transfer 1 If you want to configure file transfer to all devices global file list click Options gt Advanced Set tings If you want to configure file transfer
76. etters that you want to be shown in the ICA session The letters A to Z represent the logic drive names of the terminal server In the field on the right enter the mount points corresponding to the local access path of the resources such as media usbdisk or me dia cdrom For more information see Mount points The attributes indicate the type of access permission E enable R read W write The option Enable Drive Mapping must be ticked to enable the feature The defined drive mappings are carried out only if the option is active The option Enable Dynamic Mapping results in assignment of any available mass storage devices to the next free drive letter 7 2 1 ICA Connection Center By means of the ICA Connection Center the user is able to see online all current server connections of published applications He can disconnect or log off without operating the application The ICA Connection Center can be defined as a local application Choose in the tabLocal the application type ICA Connection Center 7 2 2 Installing Lumension package 1 Download the package Lumension Endpoint Security Agent Control from the technical portal www myelux com gt Software Packages Make sure that you download the package for the 80 L unicon soFTware Qs for de cM corresponding eLux version With the aid of ELIAS you are able to add this package into the corresponding container Add this package into your IDF and save this n
77. evant for the transfer of image file and eLux software packages The specified image file must match the image file updated in ELIAS If you want to have the update performed automatically on boot or shutdown of the clients select the relevant option Check for update in the bottom area of the Firmware tab For more information see Setup Firmware If you want to perform updates using a proxy see Update through proxy client 6 Confirm with OK The firmware update is configured for the relevant clients If an updated IDF is available and if one ofthe Check for update options is selected the update will be performed on the next reboot or shutdown respectively If you want to trigger the update using a command add the following steps Onthe Firmware tab click Reminder to check the reminder settings for possible update defer ments by the user For more information see Update deferment through user Confirm and then close the Setup dialog Forthe relevant OU or the relevant device open the context menu and click Commands Update 10 In the Execute command dialog define time and more options for the update For more inform 11 109 ation see Scheduling and executing commands Click Execute 9 Firmware Update The update process will be released at the defined time If an updated IDF is available the update will be performed and the client will be rebooted The update status is displa
78. ew IDF Execute an eLux update onto new IDF Change to the particular server on which the Lumension software is running on the server side Finish the service Lumension Endpoint Security Command and Control Copy the file LDI 64 d11 into the folder Program Files Lumension Endpoint Start the service Lumension Endpoint Security Command and Control again The log file will belocated at Ywindir Temp ldi log Further information can be found on the website of Lumension Security Inc 7 2 3 Installing HDX Runtime Engine HDX runtime engine enables better audio and video quality at VOIP and video chat 81 akon s Download the package HDX Runtime Engine Add the package to a container using ELIAS Add the package to your IDF and save the IDF file Update eLux using the new IDF Configure Microsoft Lync via Microsoft Lync Server 7 Defining applications 7 3 StoreFront Citrix StoreFront authenticates users to XenDesktop XenApp and VDI in a Box Available desktops and applications are aggregated and provided in stores that users access through Receiver StoreFront being integrated into the Modern User Interface of eLux RP enables the users to access either Citrix resources of one or more stores and any configured applications such as RDP or Browser sessions by using only one interface the Modern User Interface Requirements for accessing the stores using the Modern User Interface eLuxRP 4 8 0 or later 9 ICA client
79. fected Updating dynamic client groups 1 Inthe Dynamic client groups window select the relevant client group 2 On the toolbar of the Dynamic client groups window click the 2 Re create button The relevant report is re created and exported The resulting devices are shown below of the dynamic client group as extracted from the database In the Properties window in the Creation date field the current point of time is displayed L Note The Z Refresh button refers to the view only The report is not updated by this command Applying commands to dynamic client groups 1 Inthe Dynamic client groups window select the relevant dynamic client group In the Properies window the values of the fields Creation date Number of devices and Filter are displayed 2 Update the dynamic client group using the Re create button to make sure that all currently match ing devices are concerned 3 Open the context menu of the dynamic client group and select the desired command Commands and notifications are applied to the matching devices irrespective of their OU The available commands can also be scheduled for later execution 23 4 Device management 4 9 OU filter 4 9 1 General The OU filter can be used for automatic assignment of devices to an organization unit OU based on defined criteria The OU filter can use either the client network adress Subnet filter or any configured asset information of the devices User defined fi
80. ges on the web server Pakete auf dem Web Server Please use slashes as separators Example eluxng UC RP corresponds to the IIS web server directory C inet pub wwwroot eluxng UC_RP If running devices with both eLux RL and eLux RP you can replace the container name UC RP bythe container macro CONTAINER Theclients resolve the con tainer macro according to their installed eLux version to UC_RL or UC_ RP respectively The advantage involved is using only one Image Definition file name for the two IDFs that have been defined for eLux RL and for eLux RP in ELIAS U Note The admin can replace the container macro name by a fix container name In this case the entry in the Path field must correspond to the actual container name on the web server 41 Image file U Check for update on boot shut down Elias but ton Security button Reminder button 5 Setup Name of the Image Definition file IDF on the web server which should be used for firmware updating by the clients Do not use spaces The file name is case sensitive and requires the file extension idf Example myImage idf Note The fields Protocol Server Pathand Image file are used to build an URL address which is used by the clients when starting the transmission of Image Definition file and eLux software packages for firmware update The URL address is displayed below of the Path field The Thin Client checks during boot or shu
81. he next time you start the browser it will open in Kiosk mode 90 L unicon SOFTWare 7 6 Local Defining local commands is particularly important as they enable defining applications which can be called within a shell This feature assumes knowledge about the commands that the average user may not have Make sure that the user is authorized to start particular applications All commands are carried out by the UNIX usereLux UID 65534 Error messages will not be shown If the entered command does not show a x capable application dur ing execution process you also won t see anything concerning a possible error For this reason we recommend you to execute the command first of all within a x Term session for test ing purposes and for preventing possible errors 7 6 1 Configuring local applications 1 Inthe Application Properties dialog click the Local tab 2 Editthe following fields Option Description Name Enter an appropriate name for your application Application Application type UJ Note Some local application types are predefined If the desired applic ation does not exist in the list click Cus tom Note that in this case you have to enter the program start up command in the Para meter box Parameter optional Enter program start up parameters For custom applications enter the complete command Example squid calls the custom application Squid squid tmp mycache calls Squid using a particlar cache dir
82. he particular thin client After a reboot the thin client is able to process the new settings 4 3 Searching for devices Discovery Requirements The devices are turned on The devices are equipped with valid IP addresses The device password is known Choose Options gt search devices Enter the following data 2 e9 e 6 Start address First IP address in this particular section Counter Number of all IP addresses in this particular section End address Last IP address in this particular section Password Standard password elux Target group Particular OU to which the device should be assigned 3 Confirm with OK The devices will be assigned to the desired target group 14 L unicon SOFTWare 4 4 Executing the Reverse discovery A reverse discovery is similar to a client discovery except that management information entry takes place at the Thin Client 1 Choose in the eLux control panel Setup gt Security 2 Enter in the field Scout Enterprise the name or the IP address of the Scout Enterprise Server 3 Click at Now a window opens which shows all OUs available of this server Organisation unit ID Karlsruhe m 4 Infoi Info2 Info3 4 Choose the desired OU 5 Confirm withEdit The devices has to be rebooted 6 Confirm the window by clickingOK Now the thin client reboots and will be directly assigned to the corresponding OU 15 4 Device management
83. his particular container The minimum space required for all con tainers is 700 MB information at publishing time For more information see www myelux com 2 2 System limitations There are no known system limitations concerning Scout Enterprise Management Suite and the Scout Enterprise console Other services for example Citrix XenApp are able to run on the same system 2 3 Support of databases Scout Enterprise requires database software such as Microsoft JET database or Microsoft SQL Server The Microsoft Server operating systems already include Microsoft JET database During installation of Scout Enterprise the Scout Enterprise Server can create a database of the type mdb with any name you wish Alternatively you can use Microsoft SQL server 2000 or higher In this case you have to install the data base before installing Scout Enterprise We recommend Microsoft SQL server 2000 or higher The Scout Enterprise database requires about 50 MB free disk space per 1 000 devices Using the database connection editor you can define various database connections for the Scout Enter prise console You then can select one or more of the defined connections when starting the console From your console you can use multiple connections to different databases at the same time The database connection editor is provided in the start menu L unicon SOFTWare UJ Note If you already use Microsoft JET Database mdb you can convert to SQL
84. ications configuration when starting the PN Agent or the XEN Desktop application a dialog opens for registration on the Citrix XenApp webserver The domains will be offered as drop down list Addi tionally you are able to preset in the PN Agent application definitions a domain For example work myelux com 94 L unicon SOFTWare 7 8 Emulation 7 8 1 Available Emulations Emulation Description X32 X52 3270 5250 Emulation is a licensed product from Unicon Software GmbH 3270 and 5250 come together as the package Terminal emulation for Motif xemu It includes a 15 minute trial period The software is available via Unicon software and partners You can find the latest user manual in the Archive Emulation X97 by Unicon Software was available for eLux NG but is no longer available for eLux RL and RP eterm eterm is a terminal emulation suite that includes the following emulations Siemens 97801 7 amp 8 bit ANSI AT386 BA 80 VT320 To use this software you have to have the Eterm 97801 terminal emulation eterm package installed eterm is included in licensed eLux software free of charge For configuration information or how to modify the key mapping see the eterm Administrator s Guide available at the Archive Tarantella Tarantella allows users to access their applications over a Web based interface To use this software you must have the Terminal emulation for Motif xemu package installed The server is licensed the cli
85. icon SOFTWare The last obtained IP address is used as static IP address by the proxy client Configuring devices for the proxy update 1 For the OU or the device which you want to update through the proxy client open the Setup dialog If you want to define the proxy for all clients select Options gt Base configuration 2 On the Firmware tab make the following settings Protocol HTTP Proxy lt IP address of proxy client gt 3128 3 Edit the further fields as usual see Setup Firmware The relevant clients get their firmware updates from the proxy client 9 5 Troubleshooting Error messages Error mes sage Solution Bad container Containers are hardware specific Check if the container matches your thin client spe cifications Bad flash size Verify if the flash capacity defined in the IDF matches with the actual flash capacity of the thin client Bad author Wrong client password Correct the entry in Setup gt Security ization Clientneeds If critical FPMs are updated in the baseOS the thin client requires a recovery install recovery ation before it can be updated For more information see Installing eLux RP in eLux information RP Live Stick Guide Update options Ifthe update is still faulty try to modify update settings For more information see Advanced setup gt Update options 113 10 Passwords 10 Passwords 10 1 Local device password 10 1 1 General The device password affects only th
86. ine a particular desktop icon for every application except for PN Agent 7 1 1 Editing application properties 9 Open the context menu of the relevant application and click Properties The Application Properties dialog for the application opens UJ Note Properties of the selected application can be displayed in the Properties Windows of the Scout Console They can t be modified here Application properties like the following ones can be seen 71 7 Defining applications Option Description ID Name Type Auto start Hidden Kiosk Server Application User Homepage Start website Proxy Free Para meters UJ Note Identifier of the application Name of the application Type of application for example RDP ICA local Application starts automatically 1 Auto start active 0 Auto start inactive Application is hidden only available for local applications of the type user defined 1 Application hidden 0 Application shown normally 1 kiosk mode active for application type browser 0 no kiosk mode Name of the server to which the application connects Name of the application to which the application connects Name of the user who is logging in front page for application type Browser opening website for application type Browser Proxy for application type Browser Individual parameters for starting applications Applications are identified by their name Make sure to use a unique name for them 7 1 1 Us
87. ing Free Application Parameters You can define individual parameters for starting any application except SAP GUI and Emulation 1 Open the Application properties of the relevant application 2 Click Free Parameters 3 Click Add and enter the parameter desired using the specified format 4 Confirm with OK The defined parameters will be inserted into the file setup sessions ini of the relevant applic ations 72 L unicon SOFTWare Application properties x Local PN Agent Virtual Desktop ICA RDP Client Browser SAP GUI Emulation Name of application Free application parameters x Information xi Please enter a parameter Format Key Value FreeRdpParams ignore certificatel uud E Free parameters J Start automatically after 0s Desktop icon a x Advanced OK Abbrechen Obemetmen Hilfe 7 1 1 Using parent applications 1 Open the Applications context menu of any level 2 Check the Use parent applications option 3 If you want the default settings of the parent applications to be applied check the Use parent defaults option After restarting the client interface the applications of the parent OUs will be added to all devices of the selected level in addition to the already existing applications Note All applications and their origins are displayed in the Device Application list window Applic ations at root level get the value Ent
88. ing the button you on OU filter can configure the OU filter See Setting up an OU filter Name template Choose a name template According to this template the currently added clients are to be named Deactivate new devices Deactivates the shortly added devices 3 Confirm with OK 6 2 Update 1 In the Advances settings dialog click the Update tab 2 Define the maximum number of parallel updatesto be performed simultaneously 3 Inthe field Maximum time to connect define the time period for connection build up 4 Confirm with OK UJ Note 65 The optimum values depend on the system 6 Advanced settings 6 3 Wake On Lan Defining a Wake On LAN server is optional Wake On LAN remotely controls turns on all thin clients within its subnet This is useful for remote subnets but is not required for the local subnet where Scout Enterprise is located A Wake On LAN server is included on the CD ROM A Wake On LAN server can either be set globally or for an individual device for a group or a specific loc ation 1 Inthe Advanced settings dialog click the Wake On LAN tab 2 Edit the following fields Data Description Server name The entered Wake On LAN IP address in this field is used as the standard IP address for all devices For using a client equipped with eLux as Wake on LAN server for other eLux cli ents use the format eLux lt IP address Generate an IP broadcast The packet will be sent to the subn
89. ining status messages keep alive message 1 Start the Scout Enterprise console gt Options gt Base configuration gt Network gt Advanced Or Right click on corresponding OU or device gt Configuration gt Network gt Advanced 2 Define the time interval in seconds Within the time interval defined the configured clients will send the status message to the statistic server Drives Management timers General Ne When establishing a connection cancel after 5 sec LAN Wireles Name Default Smart card domain List of hosts Add New Edit Delete OK Cancel OK 3 Due to the transferred status messages to the statistic server the status of the relevant devices or OU will be updated in the Scout Enterprise console The clients are displayed with a green icon 123 12 4 12 Statistic Server eM TAA FA vue License eLux Scout builtin W63AYRZE6KS4F Last Contact Fri Mar 28 11 59 27 2014 Status Switched on 5 Example E Applications E Devices If the status message of a particular device is missing within the time interval defined the device status in the Scout Enterprise console will be setto Switched off and the icon becomes red e we License eLux Scout builtin W63AYRZEGK54F Last Contact Fri Mar 28 11 59 27 2014 Status Switched off jj Example 4 4 Applications 5 Devices Examples of the status message With the aid of the icons
90. ion User can cancel the command is checked 46 L unicon soFTware 5 7 Multimedia The following sound settings are available 47 The controllers Total PCM and Microphone adjust the sound level for playback and recording For the microphone the Mute option prevents the recorded sound from being played back on the audio out port The option Mute is active by default in order to avoid noise When the mic is muted em E uds eee the recorded sound on the headphone will not be played back but it will still be recorded To switch off the microphone recording you must move the Microphone silder down to 0 If the system beep is activated the system provides an acoustic response signal while switching off the thin client If audio in XDMCP is activated sound can be rendered in a session by using a X server 5 Setup 5 8 Desktop Modify in this tab the design of eLux desktop surface and configure calendar date and time zone 5 8 1 Configuring desktop 1 In Scout Enterprise for the relevant device or OU open Setup gt Network The same dialog works for eLux on the client 2 In the Language list click the preferred application language UJ Note To ensure correct performance the applications have to support the selected language If you select German the eLux user interface elements such as start menu and control panel will be displayed in German If you select any other language they will be displayed in English 3
91. isco VPN configuration file Configuration files must have the file format ini Moreover the INI file editor of Scout Enterprise places the following requirements 9 inifiles contain atleast one section Every section contains zero or more keywords The keywords contain zero or more values 9 Each section is headed by a symbolic name that is enclosed in square brackets Each keyword and its value are in the same line and are separated by an equal sign One keyword can have more than one value 9 Ifa section name is used more than once in the same file or if a keyword is used more than once in the same section the last occurrence has precedence 6 5 1 Defining individual file entries 1 In Scout Enterprise click Options Advanced Options Or Open the context menu of the relevant OU or device and click Advanced settings 2 Click the Advanced file entries tab 3 Edit the following fields Option Description File Enter full path and file name or select from the list Citrix ICA setup ica wfclient ini and setup ica appsrv ini Cisco VPN Client setup ciscovpn sample pcf Terminal setup terminal ini Section Section heading without brackets Entry Keyword Value Value which shall be assigned to the keyword Blank separator and multiple values are allowed Example valueA valueB valueC comment 4 Click Apply The new entries are written to the ini file on the next reboot of the client 6 5
92. ist leave Auto The type of the keyboard is recognized automatically Under Delay move the slider to the right to increase the delay Delay controls how long a key needs to be pressed until the letter will be retyped Under Speed move the slider to the right to increase speed Speed controls how fast a letter will be retyped while a key is pressed 5 11 1 Advanced mouse and keyboard settings 1 On the Mouse Keyboard tab click Advanced Option Description 3 button emulation In general eLux is used with a three button mouse However it is possible to achieve the same functionality with a two button mouse A third button is simulated when the user presses the left and right mouse buttons simultaneously Left handed Reverse mouse buttons Dead Keys Dead keys make it possible to enter accented combination char acters A dead key combination means that you press two keys one after the other press the first key and release it then press the second key and release it in order to form a single character In general you press a key for the accent you want nothing hap pens then a key for the letter to apply to accent to the accented combination character appears By default dead keys are active If you use an application which is incompatible with dead keys clear the option Note Some hardware platforms do not provide this option Numlock Deactivates NUM during boot procedure of the client By default 59
93. ket Autostart folder On the server in Program Neighborhood Agent create a folder or subfolder with published applications Enter the name of the folder here All published applications in this folder will automatically be started when the session connects Show last user The user credentials except for password of the last logon will automatically be displayed in the XenApp logon dialog box Note that this option has no effect if you enter user cre dentials for automatic logon Allow cancel Allows the user to close the XenApp logon dialog box 3 Click Apply and Finish 7 7 4 Program Neighborhood Variables For example variables can be used to define a unique client name for a Citrix XenApp session For logon to XenApp web server with Program Neighborhood you can use the following variables ICAUSER User name ICADOMAIN Domain for this user ICAAPPLICATION Name of the PN Agent application definition 7 7 5 Creating a domain list For selection purposes of the end user you are able to create a domain list for PN Agent and XEN Desktop 1 Create the text file icadomains 2 Enter the domain name desired one domain per line 3 Save the file in the Scout Enterprise installation directory 4 Transfer the file into the directory Setup which is located on the thin client Transfer with the aid of the Scout Enterprise file transfer function In the case that not all information was provided during 93 7 Defining appl
94. le arduo co eene EERE T SUSE IRESE 125 13 2 Sending messages 2 o oo eee cece cece c cece eee ec eee sees sese se selle le 125 13 3 Managing Consoles ct Lo eo ce deb sab th eek de 125 13 4 Managing commands 2 20 22 e eee cece eee cece eee ec eee e sese se se lesse le 126 TA Imporu Export o t DINNER ERE 127 Ta General 2 5 Sips ce ecc ee M me nme scu Ad e 127 T4 2 EXDOFULIQ 1s conentur et tete etr coc tata eet ET EEAS bx Sede 127 14 3 ImpoRlDig 5 28 ties rie teers ott ete eA et ees tree ar ego ache eL EEE 127 15 Optimizing and troubleshooting 0 20 2 cece cece cece cececcececceceececeececes 128 15 1 Optimizing with handshake 0 20 2 22 e eee eee ec cece eee ec eee eeceeeeeeeeees 128 15 2 Error messages during Scout Enterprise setup 0 0 0 20 eec eee eee ee eee 129 TOLAD DEMON 4 citet reel ipee ironic binlecledddicdel EEEE 130 16 1 POM ASSIGMIMOGINS 3 cuoc mcm doce Ss vated nei eoe aue tah Dede ec eo tu NA gee sd 130 16 2 SNMP 134 Lumon 0 Legal Information 2015 Unicon Software GmbH The information provided in this document is protected by copyright All rights reserved No part of this document may be reproduced or transmitted in any form or by any means without the express consent of Unicon Software GmbH Information in this document is subject to change without notice Unicon Software GmbH disclaims all liability regarding correctness completeness an
95. lication to close Manual logoff Choose from three options for manually logging off Log off only the server Log off server and applications Log off server and disconnect applications Application reconnection Choose from three options for using an automatic connection buildup Donotreconnect default Active and disconnected sessions Disconnected sessions only 3 Click OK 7 7 3 Configuring PN Agent manually on the thin client 1 Select the PN Agent tab 2 Edit the following fields Option Description Name Enter an appropriate name 92 L unicon SOFTWare Option Description Server Enter the IP address or the name of the server Alternatively if the Citrix Web interface is not running on port 80 or if the configuration file does not have the standard path Citrix PNAgent config xml you can enter an URL to direct the client to the configuration file on the server Format http lt server gt lt port gt or http lt server gt lt path gt For example http server 1 Citrix PNAgent config xml http server1 81 http serverl MyNfuse config xml Logon Enables automatic logon to the terminal server user pass word domain Passthrough logon The following values will be sent to the client lt SELUXUSER gt lt SELUXPASSWORD gt and lt SELUXDOMAIN gt Kerberos authorization The client uses the logon data which was received during ADS authorization of the Kerberos tic
96. lick File gt Console management gt manage consoles 125 13 Communication of the console For every console available the signed in user the name of the computer as well as the sign in domain shown The console activated is faded out in this case If a user has various console instances opened on its computer the consoles will be numbered serially For example is mfr 2 the second console instance of the user with the name mfr It is possible deactivating console instances by removing the tick in the corresponding dialog This particular console instance will not any longer be displayed in the console communication in the other dialogs Alternatively you can also delete the console instance However all commands concerning this particular console will also be deleted In this case you will lose a part of the command history and possibly you will also lose commands which are not yet processed This function is needed for deleting old no longer used consoles from the memory There is no affect of this procedure concerning currently opened and active consoles You are able to check if all users are known in the Active Directory Unknown users can be selected and can possibly be deleted or added to the Active Directory The button Search fades in for every column in the list The place holders and are accepted within the search text the use of capital and small initial letters will be ignored By clicking the button X the search field wi
97. lick Security Managing administrators 2 Inthe Administrator permissions dialog select the relevant administrator 3 Click Base permissions The Administrator permissions Base permissions dialog opens 4 Change the relevant permissions by double clicking or by using the SPACE bar 5 Confirm with OK panes Administrator permissions X Property e Edit administrators 48 Change menu permissions Logon Add organisation unit Edit base application Use of scout command interface 3 Report generator Use of Scout Mirror 38 Use Scout Enterprise webservice 38 Edit database reports 118 L unicon SOFTWare 11 4 1 Changing menu permissions 1 In Scout Enterprise console click Security gt Menu permissions 2 Inthe Menu permissions dialog select the relevant administrator 3 Click Menu permissions The Menu permissions dialog opens 4 Change the relevant permissions by doubleclicking or by pressing the SPACE bar 5 Confirm with OK Menu permissions popsy 39 Menu View Configuration View 39 Menu View Settings 38 Menu View Scout Enterprise Entities g e Menu Options 3 Menu ptions Discover device Menu Options gt Advanced options Menu Dptions Destination file templates Menu fintinns Flias settinns 119 11 Managing administrators 11 4 1 Changing object permissions 1 In Scout Ente
98. lient in the control panel click Setup gt Security gt Mirror server settings gt Advanced Turn on the object permissions Execute mirror and Visible In Scout Enterprise click Security Manage administrators Default object rights Turnon the base permission Use of Scout Enterprise Mirror In Scout Enterprise click Security Manage administrators Edit base permissions 4 Download the program Scout Enterprise Mirror Application from www myelux com x Scout Mirror File View Help Device to be minored lt PARAME Full Color Full Screen Connected to Jet Database MDB Scout Screenshot refers to Scout Enterprise Mirror Tool V1 0 1 Note The device to be mirrored can be accessed by entering its IP address host name or MAC address 8 Online commands 8 3 Executing the setup comparison For the desired device open the context menu and click Device diagnostics gt Setup com parison Or Select the desired device and use the hotkey STRG E The configuration of the selected device will be compared to the currently stored values in Scout Enter prise database Properties that differ will be listed in a window 104 L unicon SOFTWare 8 4 Device diagnostics Device diagnostics helps you transfer protocol and configuration files from the client to Scout Enterprise for diagnostic purposes The client files support error analysis and are asked in case of opening a sup
99. lient to make sure to retrieve all data needed After this disable debugging mode oth erwise you risk to exceed flash memory capacity of the thin client 1 Forthe relevant device open the context menu and click Setup On the General tab clear the option Use parent On the Diagnosis tab set the Debug level option to On Confirm and perform a reboot of the client Enhanced debugging on the client will be enabled 2 Forthe relevant device open the context menu and click Device diagnosis Request files The Edit diagnostic files Dialog opens Under Templates any already defined file lists are dis played as well as the predefined 4 System template which is invariably active 105 8 Online commands 3 If desired check further templates of the list 4 Click Request All script defined in the active templates is performed on the client All files defined in the active templates are retrieved from the client and saved as ZIP file in the local directory such as Suserprofile Documents UniCon Scout Console Diag 5 Click Explorer The Windows Explorer opens showing the target directory The latest ZIP file contains the relevant diagnostic files 6 For the relevant device open the context menu and click Setup On the Diagnosis tab set the Debug level option to of f On the General tab check the option Use parent Enhanced debugging on the client will be disabled and setup inheritance will be restored UJ Note Wheneve
100. ll be closed 13 4 Managing commands Any console commands that have been run such as Close console and Send message can be viewed Moreover in the bottom list the receiving consoles can be viewed and filtered Displaying commands 1 If you want to filter the commands use one of the the options All Active Inactive Older than and Younger than 2 If you want to display a search field for one of the columns click Find Changing validity of commands Select a command and modify date and time under Valid until Deleting commands 1 If you want to delete all commands click Delete all 2 If you want to delete a particular command select the command and click Delete 126 L unicon SOFTWare 14 Import Export 14 1 General All functions can either be applied via Scout Enterprise Console or SCMD Interface Further inform ation to SCMD can be found at the SCMD documentation The export files will be saved in XML format The filename extension depends on the data category Configuration of OUs oustp Configuration of devices devstp Properties of OUs OUpro Properties of devices devpro Properties of applications apppro Device list CSV OU tree outree These files can be edited using Scout Enterprise Configuration Editor You can start this program using Start gt Programs gt Scout Enterprise gt Configuration Editor 14 2 Exporting 1 Select the OU you want to export data from 2 Click File gt
101. ll size of the pack ages defined by the IDF you might need even more RAM Configuration in Scout Enterprise includes three basic steps 9 Creating an application definition for Squid Setting up the proxy client 9 Configuring the relevant devices for the proxy update Creating application definition for Squid 1 Create a new OU which will be configured particularly for the proxy client 2 In this OU define a new local application see Adding applications 3 On the Local tab make the following settings Option Value Name of application Squid Local application Custom Parameter squid Hidden On Start automatically after 0 On seconds 4 Move the proxy client into the OU and restart the client The client gets the Squid application definition Setting up the proxy client 1 Provide the proxy client with a firmware update containing the Squid software package For this modify the IDF using ELIAS For more information see Performing an update After restarting the Squid software is installed on the proxy client 2 For the OU of the proxy client open Setup gt General and clear the Use parent option Inheritance is disabled and the proxy OU can be configured independently 3 For the OU of the proxy select Setup gt Network gt LAN and then select the first entry and click Edit In the Edit network profile dialog select the option Use following IP address Leave the Domain box empty and confirm with OK 112 L un
102. lly on the client Play remote provokes the sound to be played remotely on the server Connections Turns the defined connections accessible in the RDP session Card reader Smart cards based on a certificate can be used for log in Advanced tab Option Description Protocol Enables setting to protocol 4 or 5 Normally the protocol is recog nized automatically Keyboard language Defines the keyboard layout within a RDP session The default is Auto which corresponds to the keyboard setting of the eLux control panel Important If you define a particular language it has to be identical with the keyboard language defined in the eLux control panel Deactivate Window Manager The frames of the eLux windows won t be shown Decorations Deactivate encrypting The r server does not accept encrypted sessions You can use this option to increase performance By default the option is disabled Deactivate mouse movements If you enable this option mouse position data will not be trans ferred to the server constantly but only with every mouse click This increases system performance and is especially helpful for connections with small bandwidth By default the option is disabled Show connection list on full Shows connection list in full screen mode screen Bandwidth Choose from standard modem broadband or LAN 7 4 1 Configuring RemoteFX Microsoft RemoteFX is a new feature that is included in Windows Server 2008 R2 with Service Pa
103. logged on user XenApp can auto create local printers connected on the client device or a generic printer the Citrix Universal Printer which is not tied to any specific device Configuring local printer for auto creating on the client 1 In Configuration gt Printer specify one ore more printers 2 Inthe Define Printer dialog in the Name box enter the Microsoft Windows printers name exactly in the same way it is in the drivers list of the server The name is case sensitive When the user starts an ICA connection to the Citrix XenApp server he can see icons for the auto matically created client printers in the Start gt Settings gt Printer dialog with Client lt Hostname gt lt Printer gt Hostname is the hostname of the thin client and Printer is the name of the printer defined in Scout Enterprise If the specific driver is not installed on the application server or the name is not identical the client printer can not be created In this case the universal printer will be used Configuring Universal Citrix Printer on XenApp server This feature requires the current Citrix ICA client for Linux The generic driver is the XenApp universal driver 1 Sign in as administrator on the XenApp server 2 Open the management console for XenApp 3 On the context menu of Printer Management click Properties 4 In the left hand panel click Printers and then configure the auto creation of client printers For more inf
104. lter for filtering The OU filter has higher priority than OU mapping of devices via DHCP option 223 search for new devices via Scout Enterprise local OU selection in the First Configuration Wizard on the thin client 4 9 2 Setting up an OU filter as subnet filter You can use the OU filter to filter on client network addresses 1 Click Options gt Advanced options gt Devices 2 Check the option Assign OU depending on the OU filter and then click 3 Inthe Filter type list click Subnet filter client network address 4 Inthe Network address box enter the scope of IP addresses For example 192 168 16 0 covers all IPs starting with 192 168 16 In the OU list select the OU the devices shall be assigned to Click to browse 6 Click Add The filter criterion will be displayed in the list below 7 Inthe list Non matching devices will be click one of the options Decide where you want the devices to go that are not matching the filter criterion Note If yu selectassigned to the default OU allnon matching devices and even devices that are already assigned to other OUs will be reassigned to the default OU 8 Click OK e On the next reboot the devices will be assigned to the OUs as defined by the OU subnet filter 4 9 3 Setting up an OU filter as user defined filter You can filter on configured asset informations of the devices Devices with eLux RP V 4 6 0 and higher send a OU filter text field cont
105. ly in particular situations For more information see Blocking inheritance 30 L unicon SOFTWare 5 3 Network 5 3 1 Connecting to LAN or WLAN Depending on the image installed and the integrated hardware you can set up different network con nections 1 In Scout Enterprise for the relevant device or OU open Setup gt Network The same dialogue works for eLux on the client 2 Select the desired connection tab 3 Click the Add button The Profile dialog for Lan or WLAN opens 4 On the IP tab determine whether the IP address will be dynamic or fill in all particular IP address data 5 If you set up a WLAN connection on the Medium tab fill in the fields SSID timeout channel and method of encryption UJ Note Due to security reasons the encryption methods None or WEP are not supported any more This affects especially the current operating systems eLux RP and eLux RT 6 If you define a WLAN connection check the Connect automatically option UJ Note If the Connect automatically is not checked there is no automatic use of any WLAN con nection In this case you have to activate the WLAN connection manually using the systray at the cli ent 7 On the Advanced tab you can choose further security options regarding DHCP or IEEE 802 8 Click OK to save the settings of the Profile dialogue UJ Note If you wish to transfer the local host name of a particular device to the DHCP server enter the host name in Adva
106. minal ini v ScoutHandshake MaxRetries 8 The values shown in the figure above are examples and can be modified The section ScoutHandshake provides four configurable parameters Parameter Description MaxRetries Number of connection attempts The value 0 deactivates handshake 128 L unicon soFTware Parameter Description RetryTimer Period of time in seconds until next connection attempt start value After each attempt the interval is doubled random value Example Having defined 8 connection retries and a RetryTimer start value of 5 seconds the 8 connection attempt is carried out after 22 minutes WaitUser Waiting time before client restarts to give the user the chance to close applications or log off CanCancel Defines if the user is allowed to suppress restart of the client device true false 15 2 Error messages during Scout Enterprise setup If you use the eLux AllPackages download package the following error messages might appear dur ing installation File can t be created in the indicated directory Solution Provide a different directory File access error while checking HTTP FTP server error number 404 This message is possibly caused by missing MIME type entries for the file extensions idf epm pm and gz as text plain Solution Add the Scout Enterprise Mime types to Microsoft Internet Information Server IIS by execut ing the VB script ScCoutAddMimeTollS vbs
107. mount points are provided by eLux Samba smb NFS afa internal CD ROM media cdrom USB devices Imedia usbdisk For USB devices the mount points are assigned chronologically The first device gets me dia usbdisk the second one gets media usbdisk0 and so on Mounted devices are shown in the systray if the option Desktop gt Advanced gt Taskbar is enabled Due to security reasons the USB interfaces for mass strorage devices must be checked on the Hardware tab 50 L unicon SOFTWare UJ Note Drive mapping to access local resources has to be defined in the relevant application defin ition For Citrix ICA application see ICA software defaults for RDP application see Advanced RDP settings 51 5 Setup 5 10 Printer 5 10 1 General The eLux print service supports printing from local applications both to locally connected printers and to network printers In addition other workstations or servers within the network can use a locally installed printer on a thin client running eLux The printer has to support LPR and TCP direct print In Scout Enterprise Setup gt Printer gt New you can define and configure local printers with logic names These printers can be accessed within the network The option Print service makes the print service start on the client 5 10 2 Selecting printer as standard printer 1 In Scout Enterprise for the desired OU or device open Advanced settings gt Printer 2 Inthe Default printe
108. n Therefore the screen view is faster constructed in the case the network connections works slowly This function makes sense when using slow network connections like ISDN The single pixmaps are saved in the main memory that means the X server needs more memory space Backingstore requires atleast 128 MB main memory capacity 9 Click Screen Advanced 9 Checkthe Backingstore option 37 5 Setup 5 5 Security 5 5 1 Configuring mirroring Note Mirroring can be disabled on the client 1 On the Security tab under Mirroring check the Enable option 2 Click Advanced for configuration Option Description Password If desired enter a password that will be prompted when starting a mirroring session Read access only Allows read access only Confirmation needed Before mirroring the user has to confirm Transfer mirroring information Enables recording of the mirroring session Encrypted transmission Uses encrypted transmission Allow Scout Enterprise only Mirroring is only allowed by Scout Enterprise Server XDMCP Enables the XDMCP protocol 3 Confirm with OK and Apply For more information on starting a mirroring session see Mirroring devices 5 5 1 Local Security Allowing remote connections to X11 clients Due to the activation of X11 applications which are hosted on remote servers these applications can be shown in eLux Choose Allow remote X11 clients Changing user authorizations 1 In the Security t
109. nabled to abort the firm ware update definitely there is no self acting retry of the update process n E Execute Schedule command for device Europa Fran Command Inform user for The user can cancel the command Now Date Time Once Mittwoch 14 01 2015 17 06 Day of Month Time Even 1 17 06 2 m 4 System message announcing firmware update on the client Any Update command with user information specified provokes a system message including the defined options for the user 45 5 Setup Update The following action is requested by the administrator Update of the firmware in 80 Seconds The firmware update requires a system reboot e em ausa 15 Minutes Element Description Later nextreminder Select list containing the time intervals for the next reminder of the firmware in update defined in Delays until next reminder Is displayed only if the Number of allowed deferments is set to 1 or higher and if at least one more deferment is possible Update button Perform firmware update immediately Later button Postpone firmware update by the time period selected If the client is shut down before timeout the update is performed during shut down Is displayed only if the Number of allowed deferments is set to 1 or higher and if atleast one more deferment is possible Cancel button Abort update process definitively Is displayed only if the opt
110. nced Settings Info ofthe relevant device On the Thin Client the field Host name is to be found in Setup Network For advanced WLAN settings using the configuration file wpa conf see Advanced WLAN Settings 31 5 Setup 5 3 1 Advanced network settings In Setup gt Network gt Advanced you will find the host list as well as features related to all network con nections Defining a timeout for a connection AtManagement Timer in the relevant fields enter the desired timeout time in seconds when establishing a connection 9 when the connection is in idle state After the indicated time the connection will be canceled Defining a host list for networks without DNS server If the network is not equipped with a domain name server DNS host names can be resolved locally by the device All you need is to keep your host list up to date 1 Click at New 2 Enter the desired host name and the IP address 3 Confirm with OK When rebooting the host list will be transferred automatically 5 3 1 Advanced WLAN security settings After having set up a WLAN connection see Connecting to LAN or WAN you can turn WPA encryption more secure by changing keys regularly Using the WPA supplicant software you can create the configuration file wpa conf that will be imported into the database WPA supplicant isa free software implementation For more information about wpa suppliant see http w 1 fiwpa supplicant 1 Creat
111. nced file entries File setup terminal ini Section Network Entry ManagerLoadBalancer Value lt FQDN DNS entry Advanced options xi Devices Update Wake OnLAN Files Advanced file entries Rules Partitions setup terminal ini Network ManagerLoadB alancer mwa mlb unicon ka de ManagerLoadBalancer refers toa DNS entry pointing to the relevant Scout Enterprise server In a separate step the DNS entry must be defined on the DNS server The DNS entry allows the assign ment of devices to a particular Scout Enterprise server without modifying the device configuration The parameters ManagerLoadBalancer is interpreted by the devices on each client restart Outline process Thin Client restarts 9 DNS entry ManagerLoadBalancer is resolved Client connects to the determined Scout Enterprise server If however the Scout Enterprise server identified by the DNS entry ManagerLoadBalancer isnot available the FailureLoadBalancing mechanism described above is used and the client connects to the next server from the list L unicon SOFTWare 2 3 4 Number of ODBC connections The number of ODBC connections between Scout Enterprise server and Scout Enterprise SQL data base is defined dynamically at start up of the server service Normally for each CPU kernel two ODBC connections are defined and used The number of database connections currently used can be viewed using the system check feature Scout
112. nd path names are shown in Courier New STRG Keys to be pressed are displayed in CAPITAL LETTERS Placeholder Placeholders in syntax and in user input are displayed italic L unicon SOFTWare Representation Description 1 Instruction Procedures to be carried out step by step are realized as numbered steps Result System s responses and results are displayed in italic Conventions A group or organizational unit within the organization structure is called OU 1 4 Shortcut keys Shortcut Selected icon Description CTRL SHIFT Organization unit Opens the dialog Properties of Organisation unit NSERST Applications Opens the dialog Application Properties Devices Opens the dialog Information to enter a MAC address CTRL SHIFT Organization unit Deletes the selected organization unit DESLUE Application Deletes the selected individual application Devices Deletes the selected individual device F2 Organization unit Renames the organization unit Individual device Renames the individual device Individual applic Renames the individual application ation F5 Updates the configuration of all devices CTRL F Finds text in the tree view CTRL SHIFT F Opens the window Search CTRL X Individual device Cuts the device CTRL V Individual device Pastes a device CTRL A Applications If focus is in the Properties window select all applications devices devices CTRL E Individual device Executes a setup comparison CTRL P Opens the print
113. ng closing the last application Enter a time period in seconds for informing the user Define the action which should be executed in the case of the first contact with Scout Enterprise Confirm withOK me m iI 70 KJ eigen 7 Defining applications Definition of applications and the applications themselves come up independently of each other Defining applications means to configure the applications provided for the user The applications can only be used if the relevant application packages are installed on the client via IDF configuration see Creating an IDF Applications can be Applications for backend connection Local Applications Applications can be inherited from up to down The lowest level where to define an application is an OU 7 1 General 7 1 1 Adding applications 1 Right click on the Applications icon of the relevant OU 2 On the context menu click Add The Application Properties Dialog opens This dialog provides several tabs each of them relating to a particular application type The following settings of the Application Properties are available for all application types Option Description Application restart The application will immediately be restarted after closing Starting automatically after The application starts automatically after the eLux desktop inter face has been loaded You can delay the auto start process when entering a particular figure in seconds Desktop icon You can def
114. ngs for this OU device The Advanced options dialog contains the following tabs 9 Devices Update Wake On LAN Files Advanced file entries Rules 64 L unicon soFTware 6 1 Devices UJ Note The Devices tab is only available for the global Advanced settings which are called via menu Options Advanced settings These settings will be applied to all devices Inthe Advanced settings dialog click the Devices tab 2 Editthe following fields Option Description Maximum pingtime mil Defines the pingtime of a particular thin client liseconds Maximum search time Defines the time period for searching thin clients seconds Only locked fields are Editable fields will not be overwritten by Scout Enterprise Thus the updated on the client end user can define individual settings such as screen resolution and the setting will not be overridden even though Scout Enterprise mod ifies other parameters If a user defines a setting which is noct sup ported by the client for example a too high screen resolution Scout Enterprise can reset the client to factory state and the client gets assigned all parameters again As soon as the new configuration is loaded the locked fields in Setup gt Security will be updated the val ues of the other fields remain as defined by the user Default OU Defines the OU in which new devices will be assigned by default Assign OU depending Activates the OU filter for new devices By click
115. nistrator Click Set root OU Co The Root organisation unit dialog opens A Checkthe Use the following root organisation unit option oa Select the relevant root OU Confirm with OK Oo 11 5 Passthrough Authentication The Passthrough Authentication enables Single Sign On Therefore your Windows account inform ation is used to automatically log you on to Scout Enterprise The Scout Enterprise log on window won t be shown anymore 11 6 Logging options Using the Scout Enterprise Logging options you can define the features to be logged by enabling the rel evant log files 9 n Scout Enterprise console click Options gt Logging options and enable or disable the rel evant log files Logging options Scout Enterprise Console v Scout Enterprise Server On v Server keep alive log On v Logging option Setting Log file Description Scout Enterprise Console On scout log The scout 1og is created in your Documents directory under UniCon Scout Console This file is only required for debug ging To open it in Scout Enter prise console click View gt System diagnostic gt Console log 121 11 Managing administrators Logging option Setting Log file Description Scout Enterprise Server On eluxd log eluxd log is required for any support call It is created in your Public documents directory under Un iCon Scout Server each time the Scout Enterprise Server starts
116. nuously within the time period 13 2 Sending messages With the aid of this function you can send messages to other console instances Every console instance shows a message only once If the console instances were not started within the whole period of validity the message will not be shown If a user starts within the period of validity a console instance which was not yet involved in the database the message will only be shown in the case the option To all consoles was activated 1 2 Choosein time period how long the message should be displayed 3 4 The option inform user closes the message located in the receiver console automatically after Choose Receiverand which console should receive the message Enter in Message the text expiration of the time period stated The option Command can be canceled by the user enables the user to close the message in the receiver console without confirming the receipt of this particular message In this case this par ticular message will be displayed again after a reboot of the console executed within the time of validity If oe time of validity is exposed and the user selected no button the message can be seen as received Choose Send The message will be sent to the consoles selected 13 3 Managing consoles As soon as a console is opened by an administrator it is registered to the Scout Enterprise database The registered consoles are displayed in the Manage consoles dialog C
117. of the clients via network 5 6 1 Requirements 9 Web Server like IIS which provides the eLux Software packages and Image Definition Files via HTTP or FTP Software container with eLux software packages on the web server installation component of the bundles eLux version AllPackages zip von www myelux com 9 ELIAS tool eLux Image Administration Service to create and modify Image Definition files in the software container on the web server component of the Scout Enterprise Installation 9 Scout Enterprise console to configure firmware updating for the clients component of the Scout Enterprise Installation 5 6 2 Configuring firmware update In Setup gt Firmware you can configure firmware updating of the clients via network using the following options Protocol Network protocol of the web server for software package transfer to the clients HTTP HTTPS FTP FTPS Server Name FQDN or IP address of the web server containing the eLux software packages and the Image Definition Files Proxy optional IP address and port fix 3128 of the proxy client Syntax IP Adresse Port Example 192 168 1 100 3128 User optional User name for access to the eLux Software Container of the web server If there is no explicit user name use elux Password optional Password for access to the eLux Software Container of the web server If there is no explicit user name use elux Pfad Directory path of the eLux software packa
118. og on using his Windows account information 11 3 Deleting an administrator 1 In Scout Enterprise console click Security gt Managing administrators 2 Inthe Administrator permissions dialog select the relevant administrator 3 Click Delete administrator The selected administrator will be deleted without an are you sure verfication 116 L unicon SOFTWare 11 4 Administrator policy For all Scout Enterprise administrators there are three differnet kinds of permissions Base permissions Main access permissions total control Menu permissions Access permissions for specific menu commands Object permissions Access permissions for Organization units groups and or individual devices In the relevant Administrator rights dialog the provided rights are displayed with a green or red sym bol Access granted 0e Access denied Lo By using double click or pressing the space key the rights can be turned on and off If you use the buttons Full access or No access all of the displayed rights will be set to green or red respectively U For all kinds of permissions the following applies If a permission is turned off the relevant administrator has no longer access For the last or the only administrator existing you cannot turn off access rights This is to prevent being locked out of the Scout Enterprise console 117 11 Managing administrators 11 4 1 Changing base permissions 1 In Scout Enterprise console c
119. ore graphics and main memory capa city Itis therefore possible that the number of parallel opened applications is limited Defining multiple monitors 1 In the Number of monitors list selet how many monitors you like to connect to this thin client As soon as more than one monitor is defined all monitor icons are displayed on the left and the addi tional sub tab Order is displayed next to the Resolution tab Select one of the monitor icons Onthe Order sub tab determine its position in relation to the other monitors as desired If you want this monitor to be the primary one check the Primary monitor option Onthe Resolution sub tab set screen resolution frequency and rotation as required O a A OO N If you want the values supported by the monitor to be processed by the client check the Use mon itor Plug amp Play Info DDC option 7 Select the next monitor icon and repeat the above steps to configure the monitor LJ ON J If your monitors do not support the settings you have defined you might have to set back the client to initial state and try to modify the desired screen settings again 5 4 1 Setting screen saver Define via the checkbox whether the screen saver should be activated or not Define via the field after how many minutes the screen saver should be activated Define via the checkbox if a user password is essential for unlocking the screen In the case a authentication server is activated the pa
120. ormation see the Citrix documentation 5 In the left hand panel click Drivers and then configure the driver Setting Description Native drivers only A client printer will be created by using the native printer driver defined in Scout Enterprise If this driver is not installed on the XenApp server the client printer won t be created Universal driver only A client printer will be created The printer driver defined in Scout Enterprise will be replaced by the generic driver 54 L unicon SOFTWare Setting Description Use universal driver only if native A client printer will be created by using the native printer driver driver is unavailable defined in Scout Enterprise If the native driver is not installed on the XenApp server the generic driver will be used Both universal and native drivers Two versions of each client printer will be created one supported by the generic driver and one supported by the native driver already defined in Scout Enterprise Automatically install native Native printer drivers will automatically be installed on XenApp drivers for auto created client servers if Autocreation is active and network printers F3 Printers and Faxes Fafa File Edit View Favorites Tools Help G Back r r amp Xi Search Py Folders 75 Cz X A E Address a Printers and Faxes e Go ie Lexmark T630 PS3 ae 5 Lexmark T630 P53 FreePDF xP ave Apple Color LW 12 Hf Faxserver Apple LaserWriter 1 S
121. ote In the case that the Microsoft SQL Server Native Client is not installed on the Scout Enterprise Server the array Mirror server in the dialogue of the Scout Enterprise Database connection editor won t be shown After successful configuration of the Scout Enterprise Server in order to use the mirroring server all the relevant Scout Enterprise components are now able to support the Failover database mirroring mech anism of the Microsoft SQL Server However it is important to ensure that the user credentials of the particular user who accesses the database must be identical regarding all the affected SQL server instances Likewise the Security Identifier SID is also affected More details about the Microsoft SQL server database mirroring can be read in the Microsoft documentation 2 Installation 2 4 Installing Scout Enterprise 1 Download the latest version of Scout Enterprise here from our technical portal www myelux com UJ Note oN O oO A CQ N 9 Execute the Setup from a local harddrive Do not use a USB flash drive CD R drive or a net work drive Runthe file Setup exe as administrator Choose the language option desired for executing the installation process Choose the desired type of installation If necessary further software needs to be installed Confirm with Install Read the license agreement and accept Choose the desired type of installation and the memory location Choos
122. ou can send a message to all devices with a particular image throughout the whole organization Or you can run a BIOS update on all devices with a particular BIOS version across all OUs Even client relocation to another Scout Enterprise server can be applied to a dynamic client group Dynamic client groups are based on reports created in Scout Enterprise Report generator which extract the desired devices These reports are exported once to Scout Enterprise console and from that point onward are displayed as Dynamic client group Any commands applicable to OUs or to single devices can be applied to a dynamic device group Dynamic client groups are displayed in Scout Enterprise console in a special window and remain there for re use until they are deleted They can be updated any time by one click When creating dynamic client groups access rights are respected as defined in administrator man agement 4 8 1 Requirements for dynamic client groups Scout Enterprise Management Suite 13 4 2 or later Download on www myelux com Scout Enterprise Report generator of Scout Enterprise Version 13 4 2 or later Report layout must include the MAC address For more information on defining dynamic client groups see Creating dynamic client groups in Scout Enterprise Report generator manual 4 8 2 Using dynamic client groups Dynamic client groups are based on reports that have been created in Scout Enterprise Report gen erator and exported
123. pace 2 128MB RAM 7 9 1 Configuring SAP GUI 1 Inthe Application properties dialog click the SAP GUI tab 2 Enter a name for the application 3 Checkthe Classical user interface option if you like to use the classic SAP design 4 Confirm with OK There are two ways to configure the SAP client Local on the client SAP GUI can be configured directly on the thin client when the user starts the SAP client for the first time Configuration via The administrator can transfer a SAP configuration file or message server list administrator to the relevant devices The SAP client configuration file is setup sapgui platin ini For more information about how to transfer files see Transferring Files UJ Note For more information on SAP GUI configuration see SAP documentation 99 8 Online commands 8 Online commands 8 1 Scheduling and executing commands With the aid of Scout Enterprise the administrator is able to change the status of the devices Those com mands can be executed immediately or at a defined point in time 1 Choose Right click on device gt commands Choose from the following commands Command Description Switch on Switches on the device Switch off Switches off the device Restart desktop Restarts the interface Restart device Reboots a device Send message Sends a message to the device Text can be formatted with the aid of HTML tags Update Executes a firmware update Refresh device Call
124. r file transfer For more inform ation see Advanced Setup Files DesktopTextColor lt rgb gt Hf fff Text colour of application icons DesktopBack lt rgb gt 000000 Background colour of menus groundColorMenu 6 Confirm each entry with Add For more information see Advanced file entries T lf you want to display a background image in the Modern User Interface configure the relevant pic ture file in device setup Desktop gt Advanced gt Background For more information see Advanced desktop settings 84 L unicon SOFTWare 7 4 RDP This connection type corresponds to the ICA functionality but is using Microsoft Remote Desktop Pro tocol RDP to connect to a Microsoft Terminal Server The free software implementations rdesktop and the later FreeRDP can be used for both of them we provide a client For more information see www rdesktop org or www freerdp com respectively There are two ways for configuration Windows Desktop The user accesses the desktop of a terminal server using a remote desktop session He can use any application available on the desktop 9 Individual seamless application The user can only access one particular application of the ter minal server 7 4 1 Configuring remote Windows desktop session 1 Inthe Application properties dialog click the RDP tab 2 Edit the following fields Option Description Name Name for the RDP session Server IP address or name of the server Application Leav
125. r list select the printer that you want to be the default printer The list provides all defined printers If the desired printer is not in you have to define it on the Printer tab of the base configuration or of a parent OU first 5 10 1 Defining a network printer 1 Enable the Windows LPD service Line Printer Demon The TCP IP printer service will be installed and started The service is required to address the printer 2 In Scout Enterprise console open the Setup dialog All devices Options Base configuration Printer All devices of a particular OU context menu of OU and Setup Printer including subordinate OUs Single device context menu and Setup Printer or on the client in the control panel Setup Printer 3 Click New The Define printer dialog opens 4 Enter a Name for the network printer 5 In the Connection type list click Network 6 In the Filter list click one of the following options Option Description None Enables printing from a remote session Printing data from the ses sion are forwarded to the printer in unfiltered RAW format The printer driver name has to match the name in the server s drivers list case sensitive Text Enables printing from a local shell 52 L unicon SOFTWare Option Description PCL2 Enables printing for web sites and PDF files opened with the local Firefox in eLux The connected printer must supportthe language PCL2 PS Post script or PDF UJ
126. r you wish to use this feature to transfer any files defined in an individual template you do not need to carry out step 1 and 5 106 L unicon SOFTWare 8 5 Setup of OUs Comparing devices Comparing configuration of different OUs or devices is done by using a dedicated window 1 Click View gt Window gt Compare setups The window Compare setups will be displayed as permanent window in the lower part of the con sole window 2 Drag two or more OUs or devices into the Compare setups window using Drag amp Drop Or In the context menu of the relevant OU or device click Edit gt Add to setup compare 3 Click the amp icon in the icon bar ofthe Compare setups window The configurations of the listed OUs or devices will be compared Differences in the main properties are shown 4 If you want to view all of the information click the 811 icon in the icon bar of the Compare setups window All properties are shown 8 6 Scout Enterprise commands for WES7 The following Scout Enterprise commands work with WES7 Command Update Command Switch on Command Switch off Command Restart interface Command Restart device Command Remote factory reset Command Send messages Mirror Device diagnostic Request files 8 7 Switching OU to the highest level For the relevant OU open the context menu and click Edit Convert to base OU The relevant OU will be moved to the highest level It is one of the base OUs
127. rkday an administrator or a supporter can look at end users problems and provide a solution while both are looking at the same mirrored desktop 8 2 2 Requirements On the administration system you only need one of these three options but you can also use all three of them Install Scout Enterprise which has the mirror capability built in from the Scout Enterprise console you can mirror clients 9 Install the Scout Enterprise Mirror Tool 9 Install a VNC viewer On the target device Install a VNC server For eLux clients install the mirror package 8 2 3 Mirroring devices Itis not possible to mirror a client secretly without the user s knowledge During the mirroring session a dialog appears both on the user s and on the administrator s screen This dialog enables to cancel the mirroring session anytime Additionally a password can be defined for the mirroring session Moreover should you have reservations concerning the security deactivate the mirroring settings and uninstall the mirroring software on the thin client This functionality is based on three steps 1 Installing the software 2 Configuring thin client mirroring settings 3 Opening a mirroring session in Scout Enterprise Installing the software You must have a VNC viewer installed on the administrator s machine and a mirroring server on the tar get device A VNC viewer is included in the Scout Enterprise Server software No further action is r
128. roject Inc www xfree86 org is included in the Xorg XWindows package PowerTerm PowerTerm InterConnect from Ericom Software is an emulation suite that allows InterConnect you to connect to IBM mainframes IBM AS 400 Unix VAX Alpha OpenVMS Tan dem NSK HP 3000 and Data General Using this software requires the installation of PowerTerm InterConnect powerterm package PowerTerm InterConnect is a licensed product to acquire a license please contact Unicon Software or one of our dis tribution partners 95 7 Defining applications 7 8 2 Configuring X11 1 Add anew application and click the Emulation tab 2 Inthe Emulation type list click X11 3 Edit the following fields Option Description Name of application Enter an appropriate name for this application such as X11 Do not use blanks in the name Server address Enter the IP address or the IP name of the UNIX server User name Enter the name of the user registered on the UNIX system Application Enter the application name including its complete path Use SSH The X11 session is started via the Secure Shell SSH protocol Only public key authorization is possible 4 Confirm with Apply 96 8s 7 8 1 Configuring PowerTerm Configuration of PowerTerm InterConnect is carried out in two steps Configuring the PowerTerm application on a reference client and transferring the created con figuration files Configuring the PowerTerm application for all
129. rprise console select an OU or device 1 Click Security Object permissions 2 Inthe Object permissions dialog select the relevant administrator 3 Click Object permissions The Object permissions for dialog opens 4 Change the relevant permissions by doubleclicking or by pressing the SPACE bar 5 Confirm with OK Object permissions for TC Doku4 02 pa iius Statistics 3 48 Partitions Setup H General E Network de 9 Handling of network profiles g 38 Network advanced po 3 Hostname E Desktop E A Sereen C Faes 7 OK Cancel 11 4 1 Changing default object permissions Default object permissions apply to all objects for which there are no specific rules defined 1 In Scout Enterprise console click Security gt Managing administrators 2 Inthe Administrator permissions dialog select the relevant administrator 3 Click Default object permissions The Default object permissions dialog opens 4 Change the relevant permissions by double clicking or by pressing the SPACE bar 5 Confirm with OK 11 4 1 Defining a Start OU This feature lets you deterrmine that an administrator is allowed to see only a particular start OU includ ing its subordinate OUs 120 L unicon SOFTWare In Scout Enterprise console click Security Managing administrators N Inthe Administrator permissions dialog select the relevant admi
130. rt the relevant devices to a dynamic device group and then run the command Restart device on that group The relevant devices are restarted at the point in time defined by you and get their configuration data from the target server That way you can ensure that relocation takes place beyond working hours and that all relevant devices are relocated at the same time 4 7 1 Deleting relocation notification 1 Forthe relevant OU device or dynamic device group open the context menu and select Noti fications Delete relocation notification Edit gt Add b Setup Advanced settings Initiate refresh Commands b Initiate device relocation Permissions Delete relocation notifications s 2 If you want to include the devices of all subordinate OUs in the Delete relocation notification mes sage select the option Include sub organisation units 20 U unicon SOFTWare Delete relocation notification xi 1 Delete the relocation notification For 6 device s of OU DE AAA LICOO1 q P Including sub organisation units The number of devices shown in brackets are updated dynamically 3 Confirm with OK After refreshing the Properties window the Relocation notification status for the relevant devices has been deleted 21 4 Device management 4 8 Dynamic client groups Dynamic device groups enable administrators to run cross OU commands for freely definable device groups For example y
131. rver RFC 868 Do not configure a time server Outgoing Setup Desktop 37 UDP Time Server RFC 868 Do not configure a time server Outgoing Setup Desktop 53 TCP DNS server Windows Outgoing 53 UDP DNS server Outgoing 67 UDP DHCP server Configure a local IP address Outgoing Setup gt Network 68 UDP DHCP client or BootP client Configure a local IP address Incoming Setup gt Network 69 UDP TFTP server only used during a Outgoing recovery installation 69 UDP TFTP server only used during a Incoming recovery installation 80 TCP Updating by using HTTP and Outgoing proxy port if used 130 L unicon SOFTWare Port 102 111 111 139 139 161 161 162 177 389 500 500 514 515 515 631 131 Type Specification TCP UDP TCP TOR UDP UDP UDP UDP UDP TOR UDP UDP TCP TCP TCP TOP Emulations for BS2000 main frames Port mapper drive access on NFS servers Works with NFSD drive access port 2049 and mountd random Port mapper RPC internal use only Wokrs with nlockd random SMB drive mapping NetBIOS and SMB user authentication SMB drive mapping NetBIOS and SMB user authentication SNMP SNMP SNMPTRAP XCMCP protocoll LDAP user authentication VPN Cisco VPN Cisco Shell X11 applications Printing via LPD Printing via LPD CUPS IPP print client How to deactivate Uninstall the FPM dri
132. rver Report using the corresponding command Alternatively you can extract the information manually from the file eluxd ini if you select con trolled installation The file e1uxd iniislocated in the Scout Enterprise Server directory Possible features to execute a 64 bit installation Server Console Recovery Report Puma Possible features to execute a 32 bit installation Server32 Console32 Recovery32 ELIAS32 Report32 Puma32 Of course the opportunity is given to execute an unattended uninstalling by using the following command setup exe x s v qn 2 6 Changing Scout Enterprise 1 Open the file Setup exe 2 Execute the installation program as usual 3 Choose Changing program 4 Choose from the program parts you like to install or uninstall and finish the installation process 2 7 Uninstalling Scout Enterprise Use the control panel to uninstall Scout Enterprise 2 8 Encryption The encryption between Scout Enterprise Server and the eLux clients is based on the AES Advanced Encryption Standard The clients in use have to run with eLux RL or higher respectively with eLux RP Should a firewall be installed Port 22123 must be unlocked 11 3 Interface 3 Interface 3 1 Scout Enterprise interface The category Applications shows a list of all applications in an OU Using Drag amp Drop you can move devices and applications from one OU to the other For the devices the settings of the superordinate OU
133. s for the current device status of a particular device status Remote factory Sets the particular device back to its initial state reset Both the Scout Enterprise Server address and the licenses are remaining on the client Options Delete Scout Enterprise Server address on the client analogue initial state on the client Delete saved licenses on the client for example due to resale 2 Choose from the list the particular command you like to execute The window Executing command scheduling opens 3 Choose whether the user is to be informed and is able to cancel the particular command 4 Choose at which point in time the command should be executed and whether it should be executed again or not 100 L unicon SOFTWare 8 2 Mirroring 8 2 1 General Basically mirroring serves the purpose that one person can display or mirror the client desktop of another person in the same network On the mirrored computer even mouse and keyboard control for the mirrored computer can be given to the remote person This enables use cases where the admin istrator does not have to be present physically but can provide help remotely e g for administration or support purposes Mirroring the screen of a client creates several advantages for both the end user and the system admin istrator An administrator can check directly on a client for example if a new software application is work ing properly Moreover even during the user s active wo
134. ss mode where the applications appear to the thin client as if they were running locally each application running in its own resizable window If a published application is defined as a seamless window the eLux task bar must be enabled in the desktop tab Only then is it possible to maximize minimized windows again Published applications require server side and client side configuration In this section we will discuss client side configuration Via ICA application definition You can configure a session to access a published application via the eLux control panel 1 Use the same approach like the configuration process of a published Windows application However make sure that the name of the application is the same like the name of the application which is published on the server 2 Activate the checkbox Published application 7 2 5 Access via Browser and Webinterface to published applications Users are able to start with the aid of a local browser an application published via the Web interface of XenApp 9 To create or modify a browser session profile click Application properties gt Browser Edit the following fields Option Description Name Enter a suitable name for the particular application Exactly this name will appear in Control panel gt applications Homepage URL for calling up the Web interface homepage Conventional formats are http lt servername gt or http lt server name gt Citrix Nfuse Kiosk mode
135. ssword for using the screen saver is ELUXPASSWORD 4 Click Settings for choosing a screen saver and to configure this screen saver A further window opens The settings vary depending on which screen saver is activated 5 Confirm withOK e NS 5 4 2 Configuring a font server Using a font server you can easily manage different fonts These fonts can be saved on server and can be requested on demand by a thin client 1 On the Screen tab click Advanced 36 L unicon SOFTWare 2 Inthe Advanced Screen Settings dialogue click at New Edit or Delete to define or modify or delete a font server The following window opens 3 Inthe Define Font Server dialogue in the Font Server Port field enter IP address or IP name of the font server and then the port number Use the following format Fontserver IP Adress Port number forexample192 168 10 23 7100 Or In the Font path field and enter the path name where the fonts are installed For example smb g fonts 5 4 1 Turning on Backingstore Backingstore saves the screen information locally on the X11 server of the thin client The pixmap picture of every window is stored on the X server regardless of whether it is visible or not The general idea of this function is that during focusing a window that means in the moment those win dow appears in the foreground again the window picture must not be transferred again by the applic ation but the X server fades the window i
136. tdown if there are firmware updates avail able and necessary You can set the option Update confirmation nesessary to let the user decline the update if required Starts the ELIAS tool and opens the Image Definition file indicated in the Image file field The Security settings let you define signature check before update through the cli ent Signature check can be performed for the Image Definition files and or for the eLux software packages The Reminder Settings let you define if a user can defer a firmware update and how often he can do Moreover you can specify time intervals for the update reminder For more information see Update deferment through user 5 6 1 Security Signature check before update You can configure Scout Enterprise to make the client check signatures each time before an update is performed In this case an update is performed only if the signature of the Image Definition file IDF and or the signature of the eLux software packages have been verified successfully The update can t be run however if the IDF or one of the eLux software packages to be installed do not have a vaild or verifiable signature 42 L unicon SOFTWare Activating signature check Using base setup 3 Drives Printer Mouse Keyboard Hardware Diagnostics General Network Screen Security Firmware Multimedia Desktop dn Security settings Server Signature check before update by the client For User
137. terprise Manager secure Outgoing Scout Enterprise Console Port Type Specification How to deactivate itd 5900 TCP Mirroring the eLux desktop Deactivate mirroring via the check Outgoing box Setup gt Security or uninstall the package mirror eLux desktop mir ror 5901 TCP Mirroring of the first XDMCP session Clear mirroring via the checkbox Outgoing Setup gt Security or uninstall the package mirror eLux desktop mir ror 5902 TCP Mirroring of the second XDMCP ses Deactivate mirroring via the check Outgoing sion box Setup gt Security or uninstall the package mirror eLux desktop mir ror 133 16 Appendix 16 2 SNMP SNMP Simple Network Management Protocol is a network protocol which enables the query of status information and provides the definition of configuration parameters The software package snmp 5 6 1 1 2 must be installed for the configuration of SNMP 1 Download at www myelux com gt eLux Software Packages gt eLux RP Container gt Released Packages gt Add On gt snmp 5 6 1 1 2 Note The command line program snmpget is not integrated in the software package For the query of SNMP status information please use a software provided by a third party supplier 2 Choose from two methods in order to setup SNMP A Transfer the configuration file snmpd conf to setup snmpd conf Or B Use Advanced file entries in Scout Enterprise Example File setup terminal ini Section SNMPD
138. to the devices of a particular OU or to a single device individual file list open the context menu of the relevant OU or device and click Advanced settings Note Individual file lists have precedence over global file lists 2 Click the Files tab 3 Click Add The dialog Add file entry opens 67 6 Advanced settings Add file entry Eg Source file Z Import file to database Relative to the Scout Enterprise Server directory IMG_20131128_195516 ipq Destination file setup xscreensaver image2 jpg Template UJ Note Files that you import into the database will be saved with the SQL database backup Files that you reference in the file system provide the opportunity to be replaced by other con tent as long as the file name does remain the same 4 Under Destination file modify target path and file name as you like to save it on the client The file name may differ from the one of the source file 5 Confirm with OK Source and destination are defined The files will be transferred on the next reboot of the clients The files will only be reloaded after changes have been made in file configuration or in the files them selves 68 L unicon SOFTWare 6 5 Advanced file entries The Advanced file entries tab allows you to set parameters that cannot be set using the graphical user interface For example you can set special parameters for the Citrix ICA client configuration files or the C
139. ts The number of devices shown in brackets will be updated dynamically UJ Note The DHCP options of the client are not checked during relocation to ensure relocation suc cess in any case If however DHCP options for the source server have been defined you must select the Ignore DHCP options option in the device setup Network gt LAN gt Edit gt Advanced on the target server The name of the target server is resolved or the IP address is verified respectively 3 Confirm the following message after having checked the number of devices to be relocated ra Scout pa gt Set the relocation notification for 6 device s of OU Paris Including sub SP organisation units 19 4 Device management The notifications for client relocation are set For each device the current status of the Relocation notification is shown in the Properties window Relocation notification Activated mwaultra unicon ka de 192 168 16 57 If a device is not concerned by relocation the Relocation notification field remains empty Note Possibly you must show the field Relocation notification in the Properties window by gt using Using Scout Enterprise Report Generator you can analyze those devices having an activated relo cation notification Filter Column Content Relocation notification LIKE 4Actvated 4 lf you want to control execution of the client relocation use Report Generator to identify and expo
140. ugh space on the client flash card The background image is stored in the setup directory of the flash card Autostart Defines if the control panel should be started with system start and defines the delay in seconds Work Defines the number of desktops spaces 49 5 Setup 5 9 Drives 5 9 1 General In this tab you define the connections to drives and there is also the possibility given to indicate a drive where browser data can be saved 5 9 2 Establishing a network drive 1 Clickat New 2 Type the following information into the fields Information Description Directory Name of the directory eLux automatically adds smb The data is local at the directory lsmb Name of directory available Server Name of the server Share Enter the name of the windows drive share Usernameand Enter the user name and the corresponding password which you also use password for signing in to the server Active Directory Enables logon via Active Directory In this case the fields user name and Authorization password will be disabled 3 Click OK and Apply 5 9 3 Defining the browser home directory If you define a browser home directory browser settings will be saved on a mapped network drive to make them available after reboot If you don t define a browser home directory the settings will be lost after reboot 5 9 4 Mount points Mount points are used to access local ressources through an application The following
141. up 5 13 Diagnosis Using the Diagnosistab you can enable or disable enhanced debugging on the client If the Debug level is active the feature Device diagnosis helps you run predefined commands on the client and retrieve a set of configuration and log files If you require technical support from Unicon switch on enhanced debugging before you perform Device diagnosis Device diagnosis is performed using an online command for more information see Device diagnosis UJ Note Make sure to switch off debugging mode after having performed device diagnosis Otherwise you risk to exceed memory capacity of the thin client 62 LJ yunicon 5 14 VPN 5 14 1 Unterstutzte VPN Clients Abhangig vom eingesetzten Thin Client Betriebssystem werden die folgenden VPN Clients unterst tzt F Secure FreeS WAN Cisco VPN Client PPTP VPN Client VPNC VPN Client L2TP VPN Client Juniper 63 6 Advanced settings 6 Advanced settings The settings of the device configuration that you have defined in the base configuration or for particular OUs or devices respectively can be overridden for particular devices or OUs extended by further specific options using the Advanced settings Opening Advanced settings L EE Enterprise menu click Options Advanced settings to override or to add settings for all devices 9 Forthe relevant OU or device open the context menu and click Advanced settings to override or to add setti
142. ve support automount in baseOS Uninstall the FPM drive support automount in baseOS Uninstall the FPM drive support automount in baseOS and the package User authorisation mod ules userauth Uninstall the FPM drive support automount in baseOS and the package User authorisation mod ules userauth Uninstall the package net snmp snmp Uninstall the package net snmp snmp Uninstall the package net snmp snmp Uninstall the package Cisco sys tems VPN client cisco_vpnclient Uninstall the package Cisco sys tems VPN client cisco_vpnclient Uninstall the package print envir onment CUPS baseprinter Uninstall the package print envir onment CUPS baseprinter Port Type Outgoing Outgoing Incoming Outgoing Outgoing Incoming Outgoing Outgoing Outgoing Outgoing Incoming Outgoing Outgoing Outgoing Incoming Uninstall the package Print Envir Outgoing onment CUPS baseprinter 16 Appendix Specification How to deactivate Port Type 631 UDP CUPS IPP Druckclient Uninstall the package Print Envir Outgoing onment CUPS baseprinter 2049 UDP NFSD drive access NFS Uninstall the FPM drive support Outgoing automount in baseOS 5681 TCP ScoutEnterprise Management Incoming port 5900 TCP Mirroring eLux desktop Disable mirroring Setup gt Incoming Security or uninstall the pack age mirror eLux desktop mirror 5901 TCP Mirroring first XDMC
143. ves authtrapenable 1 2 1 enable 2 disable trapsink host community port trap2sink host community port informsink host community port trapsess snmpcmdargs host trapcommunity community string agentuser agentuser agentgroup groupid agentaddress SNMP bind address syslocation location syscontact contact name sysservices NUMBER interface name type speed com2sec name source community group name v1 v2c usm security access name context model level prefx read write notify view name type subtree mask rwcommunity community default host name network bits oid rocommunity community default host name network bits oid rwuser user noauth auth priv oid rouser user noauth auth priv oid swap min avail proc process name max num min num 135 16 Appendix Application Command procfix process name program argu ments pass miboid command pass_persist disk load exec sh execfix file dimod proxy createUser master enginelD enginelDType enginelDNic SNMP Configuration Directives miboid program path minspace minpercent max1 max5 max15 miboid name program argu ments miboid name program or script arguments exec or sh name program argu ments file maxsize module name module path snmpcmd args host oid remoteoid username MD5 SHA pass phrase DES passphrase pecify agentx for AgentX support string num
144. wsers you can select one of them 3 Confirm with Apply and Close UJ Note By default all browser files cache history bookmarks etc are saved temporarily to the device flash memory Since capacity is limited we recommend to configure the browser home directory on a network drive For more information see Browser home directory UJ Note Providing certificates for the browser has to be done by transferring them to the local directory setup cacerts firefox of the client For file transfer use the Files feature see Files Note that a second boot of the client is required to assign the certificates that have been trans ferred during the first boot to the certificate store of the browser 7 5 1 Configuring Kiosk mode Kiosk starts the browser in fullscreen mode and with limited user rights The user cannot open any tabs and cannot exit the browser Kiosk mode is suited if the user should only see one website and if he is not supposed to use further applications on the thin client For good use of this function we recommend to disable related functions of the thin clientsuch as rebooting and opening the control panel For more information see Setup Security 1 Click Advanced 2 Checkthe Kiosk option 89 7 Defining applications 3 Select the Navigation bar Address bar and Print button options if you want to show them to the user This functionality works only with Firefox 3 6x 4 Confirm with OK and Apply T
145. yed for each device in its Properties window For more information see Update log 9 3 Update Log Feedback on updates is available both for a particular device in the Properties window and inde pendent of the device in the Command history window All update processes are recorded even if they turn out to be obsolete and haven t been run or if they are aborted If they have been completed suc cessfully they have a green symbol Viewing update information on a particular device 1 Make sure to show the Properties window View gt Window gt Properties The Properties window is shown permanently in the upper right For the selected device some prop gt erties are shown Properties can be shown or hidden using the icon 2 Select the relevant device in the tree view In the Properties window next to the Update status field the current status is displayed such as Update in progress Update successful or Update not necessary 3 Double click the term Update status or click at the end of the line The Update Info window is displayed On the left side you can see all updates that have been pro cessed aborted or not been processed because the IDF had been up to date For a selected update you can view all logged data on the right side among them the installed software packages Update Info z Received 04 03 11 06 11 Log started a Check for image update with 2015 03 04 11 06 11 URL http
146. ys until next reminder 15 Minutes Multiple selection possible 30 Minutes 1 Hour 2 Hours 4 Hours 8 Hours The possibility of update deferment for the user is enabled If the admin configures the next Update Command as follows the user will get a system message including a deferment option Enabling deferment in an Update command 1 On the context menu of an OU or device click Commands gt Update The Execute command dialog opens 2 Checkthe Inform user for option 44 L unicon SOFTWare This option triggers the system message to be shown at the client and gives the user the chance to control the time of the update process If the Number of allowed deferments in the Reminder set tings is set to 1 or more the system message provides the option for the user to postpone the required firmware update 3 In the box next to Inform user for enter the display duration of the system message in seconds Within the defined time period the user is given the chance to close applications and to log off before updating In addition the user is given the chance to defer the firmware update for a selectable inter val as defined in Delays until next reminder If you leave the display duration at 0 the system message will be shown until the user clicks one of the push buttons 4 f desired check the User can cancel the command option The system message on the client will contain a Cancel button The user is e

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