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Grandstream GXV3601_HD User Manual

1. OSD Date Format MM DD YYYY Device Name Setting Device Name GXV3601HD Dl and DO Digital input Normal Open zl Current state is Open Digital output Normal Open zl Current state is Open Figure 3 System Settings Page Grandstream Networks Inc GXV3601 HD User Manual Page 20 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 e Current System Time e Set the System Time An Innovative IP Voice amp Video Display time current system is running at Configure the time system is running o Time Zone Select from pull down menu the time zone unit located o Self Defined Time Zone Use the self defined time zone for automatic daylight saving time adjustment Format please refer to the help over mouse o Update via NTP Server Synchronize time using NTP protocol with a Time Server over the Internet cloud o Synchronize with Local Computer Synchronize time with local computer o Set the Time Manually Manually input the time o Keep Current D T Select to use camera current displayed time e OSD Date Format Pull down to select date format displayed on video screen e Device Name e Dland DO NOTE O O O Digital Input manual Digital Output manual Alarm Output Duration again The name of device which will be shown in the result of Search Tool of GSurf_Pro VMS program Set digital input initial state following 3 party sensor Set digital
2. The default IP if no DHCP server or DHCP offer time out 3 minutes is 192 168 1 168 AN Ge R Connect the computer RJ 45 via an Ethernet cable directly to the IP camera GXV3601 HD Configure the computer using Static IP 192 168 1 XXX 1 XXX 255 but NOT 168 and configure the Subnet mask to 255 255 255 0 Leave the Default Gateway to Blank like below ax General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically r Use the following IP address IP address 192 168 1 10 Subnet mask 455 255 255 0 Default gateway f x C obtain DNS server address automatically r Use the following DNS server addresses 4 Preferred DNS server S S Alternate DNS server Validate settings upon exit ENTM Power on the GXV3601 HD Start the browser when the network connection is up Enter 192 168 1 168 in the address bar of the browser The browser will ask for plug in or ActiveX if not installed otherwise it will get to Home page and start to show the video captured by the camera by default the camera enabled anonymous access Grandstream Networks Inc GXV3601_HD User Manual Page 16 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 GH Innovative IP Voice amp
3. Figure 16 Alarm Event Setting Page Follow the steps to make Alarm Input work 1 Connect alarm input or output equipment to the GXV3601_HD Alarm In or Out port 2 Set up the alarm event time schedule from the WebGUI 3 Configure the alarm actions which you would like the GXV3601 HD to do when alarm or event is triggered Grandstream Networks Inc GXV3601 HD User Manual Page 42 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 andstream Innovative IP Voice amp Video How Alarm_Input and Alarm_Output Work Alarm In is the alarm input port Users are able to connect 3 party sensors such as infrared sensor smoke sensor or light sensor to it The detectable signal voltage range for Alarm In is from 1 8V to 15 V Alarm Out uses relays as a switch 30VAC 2A Users can connect 3 party devices such as alarm siren or alert light to this port Under normal circumstances the circuit is open When there is an alarm event the GXV3601 HD will close the circuit to trigger the alarm NOTE gt Please do NOT connect a device that has a signal voltage higher than 15V this will damage the GXV3601 HD How to connect an Alarm Output Equipment to GXV3601 HD Here is a sample connection diagram Connect the alarm output equipment to the GXV3601 HD by following the diagram below Grandstream Networks Inc GXV3601 HD User Manual Page 43 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream
4. Innovative IP Voice amp Video 6 Why does IE indicate to install Grandstream Video Viewer add on after a firmware upgrade The add on was properly installed before the firmware upgrade process New firmware will often upgrade the add on as well To watch the live video stream you must install the newest version of the add on 7 How do you watch secondary video stream Login to the home page of the GXV3601_HD web GUI click Play to watch the video stream To watch a secondary video stream right click on the video and select Secondary Stream on the pop up menu Try reinstalling the Grandstream Viewer add on for IE if you cannot see the video stream 8 What is DDNS Is it important for IP surveillance product to have DDNS support DDNS is an acronym for Dynamic Domain Name Service It is important to choose an IP network camera that has DDNS support for dynamic IP addresses Chances are that the network has a dynamic IP address which changes with every log on A DDNS service makes sure that the camera s IP address always matches up to the current server address DDNS also allows a website to be linked to the IP camera that is constantly updated with the correct information and has a reliable feed 9 Why is Windows Media Player unable to play the recorded video files The GXV3601_HD uses the H 264 video codec Windows Media Player may lack the proper H 264 decoder to play the recorded video Please download the Microsoft FFDShow H 264
5. gt In addition to HTTP port RTSP port also required to be configured for port forwarding in order for remote party viewing the H 264 video gt If change the default port from TCP 80 to port A then RTSP port should be 2000 A Both TCP port A and 2000 A should be configured for port forwarding in the router For example the HTTP port changed to 8088 the RTSP port should be 10088 both 8088 and 10088 should be configured for port forwarding in order for remote camera video access gt Camera can be configured using PPPoE to connect directly behind DSL modem in some application senarios Grandstream Networks Inc GXV3601 HD User Manual Page 26 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video Wi Fi Settings Page This page allows user to configure Wi Fi parameters if Grandstream USB Wi Fi dongle plugged to the USB port on back of the camera e Enable Wi Fi If checked and click Save a reboot is required before Wi Fi start to work A pop up window will show as below Message from webpage x Save successful Changes configuration will take effect on next reboot Are you sure want to reboot the device now i Cancel Figure 6 1 Wi Fi Networking Setting Page e SSID Wi Fi network SSID When Wi Fi enabled click Scan the camera will scan the Wi Fi access point nearby e Key Key for security enhanced Wi Fi network the camera try to join
6. 640x480 30FPS e PTZ etc Max Frame Rate In Max Resolution Video Bit Rate 16Kbps 8Mbps adjustable two video streaming Video Output N A Audio Input 3 5mm LINE IN built in Microphone Audio Output 3 5mm LINE OUT Alarm Input Yes 1 Normal Open Alarm Output Yes 1 125VAC 0 5A 30VAC 2A Audio Compression G 711 u a G 726 Serial Port RS 485 Iris Control Manual Iris Embedded Analytics Motion Detection upto 16 target areas Pre Post Alarm Buffer 24MB Snapshots Triggered upon events send via email FTP Multi Streaming Supported Yes Primary stream and 2 stream Security Video Watermark OSD HTTPS Password Network Port 10M 100M auto sensing RJ 45 Network Protocol TCP UDP IP RTP RTCP RTSP DHCP PPPoE DDNS HTTP HTTPS Power over Ethernet PoE Yes IEEE802 af Class 3 Peripheral Port SDHC2 0 USB2 0 SIP VoIP Support Yes Dimensions L x W x H 155mm x 68mm x 64mm Weight 0 6 kg 0 C 45 C 32 F 113 F EE Humidity 10 90 RH non condensing Power Adapter Output 12VDC 1A Input 100 240VAC 50 60Hz FCC Part15 Subpart B Class B EN55022 Class B EN61000 3 2 Compliance EN61000 3 3 EN55024 EN60950 1 C tick AS NZS CISPR22 CISPR24 Grandstream Networks Inc GXV3601_HD User Manual Page 11 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 GXV3601_HD Lens Specifications Table 2 GXV3601_HD Lens Specifications
7. 8 SATURATION Adjust the image or video saturation 9 VIEW SIZE Adjust the size of image or video to real size or fit GUI window 10 Configuration Click to enter Configuration Page to configure the parameters of GXV3610 HD administration privilege required Grandstream Networks Inc GXV3601 HD User Manual Page 18 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 11 12 13 14 15 16 17 18 19 20 Language Play Stop Snapshot Capture Record Sound On Off Talk Playback Local Configuration Motion Detection Alarm Indicator DI Alarm An Innovative IP Voice amp Video Click to switch webpage language Current support Chinese English and Russian Start Stop playing the video stream at embedded webpage Click to take a snapshot of current video frame displayed Default directory C Capture Click to Start Stop record of current video stream into a file Default directory C Record Toggle to listen stop the sound from camera microphone Toggle to talk to camera speaker if provided PC microphone and related speaker hardware required Click to playback the recorded video file Click to configure file path of snapshot and recorded video files Also adjust the live video delay or smoothness performance If motion detection alarm triggered the indicator will flash in red if configured Click the icon to turn off the alarm indication If external 3 party sensor DI
8. Ge Innovative IP Voice amp Video Parameters GXV3601 HD Lens Mount CS Lens Format 1 3 Mega Focal Length Back Focal Length Variable focus 2 8 to 12 mm 8 28 13 38mm Aperture D f Effective Aperture 1 44360 16 4mm Front 9mm Rear Horizontal View Angle Minimum Object Distance 0 1 m 100 9 439 789 34 9 1579 25 5 IRIS Manual lris Size Diameter x Length 1 x Length 2 933 X 43 7 mm Weight 101g Operation Focus w lock Zoom w lock Grandstream Networks Inc GXV3601 HD User Manual Firmware Version 1 0 4 43 Page 12 of 59 Last Updated 08 2013 andstream Innovative IP Voice amp Video INSTALLATION GUIDE Minimum Recommended Computer System Requirement To install GX V3601_HD you have to have a computer PC recommend The minimum recommended PC system requirement listed below Windows XP Windows Vista Windows 7 and Windows 8 CPU Intel Pentium 4 or higher 2 GHz RAM 1 GB 4 GB recommended for larger systems Support for DirectX 8 0 and above Configure the GXV3601_HD via Web Browser The GXV3601_HD has embedded Web server to respond to HTTP GET POST requests Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer 7 0 or above Firefox and Chrome plug in from Grandstream required e Download Plug in from Grandstream website http www grandstream com products
9. Video 7 Click Configuration the browser will ask credentials to authorize configuration Enter the administrator user name and password to access the Web Configuration Interface the default user name and password are both set to admin 9 The plug in can be downloaded from here http www grandstream com products tools surveillance webcontrl plugin zip NOTE gt Please temporarily disable Antivirus or Internet Security Software and close all browsers when download and install the Grandstream Plug in Software Grandstream Networks Inc GXV3601 HD User Manual Page 17 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video GXV3601_HD Home Web Page The Home Page of GXV3601 HD shown as Figure 1 GXV3601HD ad ZOOM d FOCUS f PTZ SPEED 1t MAGECOLOR NTV BRIGHTNESS 0 CONTRAST 0 SATURATION 0 VIEW SIZE Window S Configuration Language Figure 1 Home Page of GXV3601 HD 1 Control Console PTZ Console controller for ePTZ function 2 ZOOM Zoom in or Zoom out during ePTZ operation 3 FOCUS Adjust the focus of image Not Applicable 4 PTZSPEE Adjust the rotate speed of the control console Not Applicable 5 IMAGE COLOR N V Click to switch between N Normal or V Vivid color by set default parameter of BRIGHTNESS CONTRAST etc 6 BRIGHTNESS Adjust the image or video brightness 7 CONTRAST Adjust the image or video contrast
10. IP address 15 Why can t the live video stream be viewed using a mobile phone or GSurf Pro after changing the HTTP Port of the device Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number For example if the HTTP port is 88 then the RTSP port of the device that you configured on GSurf_Pro or mobile phone should be 2088 16 Port forwarding Two ports must be forwarded on your router to watch video from a GXV3601 HD that is located on a private network from a PC in a public network The web port HTTP and the RTSP port Please make note that the RTSP port number changes according to the web port If the web port is 80 then the RTSP port is 554 If the web port is not 80 then the RTSP port equals the web port 2000 For example if the web port is 88 then the RTSP port will be 2088 Grandstream Networks Inc GXV3601_HD User Manual Page 58 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 17 Tested PC display adapters ndstream Innovative IP Voice amp Video Display Adapter Test Result SIS 650 651 740 661 FX 741 760 Series Works normally Intel 82945R Express Chipset Family Works normally VIA S3G UniChrome Pro IGP Works normally NIVDIA Geforce 7300GS Works normally SiS 661FX Works normally SiS Mirage Graphics Works normally SiS 661 Series Works normally SiS Mirage3 Graphics SiS 661FX GX Mirage Graphics I
11. Microphone Lens 1 3 CS Mount Vari focal Lens GXV3601 HD Back Panel Indicators and Connectors on Back Panel NETWORK 10 100 LAN port for connecting to Ethernet The indicator will be steady for connection and flashing for network activity AUDIO IN 3 5mm port for audio input devices microphone pickup and etc AUDIO OUT 3 5mm port for audio output devices amplified speakers etc DC 12V 12V DC power jack UL Certified SD MMC SD card slot RESET Press the Reset button for 10 seconds to perform a factory reset PINs RS 485 PTZ connector Alarm In connector and Alarm out connector USB USB connector for USB flash drives Grandstream Networks Inc GXV3601 HD User Manual Page 10 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video GXV3601_HD Specifications Table 1 GXV3601_HD Technical Specifications Model GXV3601_HD Video Compression H 264 MJPEG Aptina 2 Megapixel CMOS Sensor 1600H x 1200V Low Noise Levers and Low Light Sensitivity Image Sensor Resolution Lens Type Vari focal 1 3 2 8 12 mm F1 4 Manual Iris CS Mount changeable Day amp Night No Minimum Illumination 0 5 Lux Sensibility 1 0V Lux sec 550nm Maximum Video Resolution 1600 x 1200 Pixel Dynamic Range 71dB with Max SNR 41dB 1600x1200 15FPS 1280x960 23FPS 1280x720 30FPS 1024x768 30FPS 800x592 30FPS 800x480 30FPS
12. Updated 08 2013 An Innovative IP Voice amp Video 5 Double click the column of the detected camera the browser will automatically open and link to the device IP and the web configuration page 6 The browser will ask for plug in or ActiveX if not installed otherwise it will get to Home page and start to show the video captured by the camera by default the camera enabled anonymous access 7 Click Configuration the browser will ask credentials to authorize configuration Enter the administrator user name and password to access the Web Configuration Interface the default user name and password are both set to admin 9 Instep 6 browser will indicate that This website wants to install the following add on GS ViewerX cab from Grandstream Networks Inc allow the installation 10 The plug in can be download here http www grandstream com products tools surveillance webcontrl_plugin zip NOTE Please temporarily disable Antivirus or Internet Security Software and close all browsers when download and install the Grandstream Plug in Software Grandstream Networks Inc GXV3601_HD User Manual Page 15 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 Amn Innovative IP Voice amp Video Connect to the Camera using Static IP If no DHCP server in the network or the camera does not get IP from DHCP server user can connect the camera to a computer directly using static IP to configure the camera
13. ee nnn nisse ent rn nnns seen seti nenas 47 FIGURE 17 2 MOTION DETECTION SCHEDULE CONFIGURATION PAGE ccce nennen nre 48 FIGURE 18 SYSLOG SETTING PAGE assist oobeivet EES ice EP ERE EE EUREN SERE sabes Ed gea 49 FIGURE 19 RECORD TIME SCHEDULE SETTING PAGE nennen nnn ntes enne tren nsns enne rena 50 FIGURE 20 LIVE STORAGE SD CARD FILE MANAGEMENT DAC 51 FIGURE 21 FIRMWARE UPGRADE AND PROVISIONING cceceeseseeceeececesseeceeeceeseseaesecececceaaeseesesesenseaseesececeesenaeea 53 FIGURE 22 FACTORY RESET FROM WEB INTERFACE erororennrnnrornrnrsnennnnrnnnrnssernennnensnnssnesnnnnnrsrnsssnnennnnrsnnsnnsnnnnnnrsnnene 55 TABLE OF TABLES GXV3601 HD USER MANUAL TABLE 1 GXV3601 HD TECHNICAL SPECIFICATIONS eene enne trennen rne 11 TABLE 2 GXV3601 HD LENS SPECIFICATIONS ccccccccccssesscscssesecscsscsececsscsecacsscsecacsscsecassacsececsscsecessacaecacsaeases 12 Grandstream Networks Inc GXV3601_HD User Manual Page 3 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video WELCOME Thank you for purchasing Grandstream s GXV 3601 HD High Definition IP Camera The GXV3601_HD is a next generation IP camera for remote monitoring and surveillance over your LAN or internet The GXV3601_HD combines best in class IP video technology and SIP protocols for a robust IP surveillance solution It features innovative H 264 real time video compression with excellent image cla
14. in the OSD o Display Time When checked time stamp will display on video screen o Display Text When checked inputted text will display on video screen Grandstream Networks Inc GXV3601 HD User Manual Page 22 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 e Audio Settings O Qo O O Preferred Audio Codec Audio Compression Microphone Volume Speaker Volume Line In e Power Frequency e Flip Setting e Video Settings Primary Stream Settings O O O O O O O Secondary Stream Settings NOTE Preferred Video Codec Resolution Bit Rate Maximum Frame Rate used Bit Rate Control Image Quality I frame Interval An Innovative IP Voice amp Video Pull down to select audio codec used PCMU A G 726 Pull down to choose 16 24 32 40 kbps compression Slide to adjust microphone gain from 1 to 10 max Slide to adjust speaker output gain from 1 to 10 max Pull down to choose Internal or External Microphone Select correct local power frequency 50Hz for Europe or 60Hz for US to avoid video flicking effect under fluorescence light condition Check to flip video 180 vertically in horizontal axis MJPEG and H 264 supported H 264 recommended The video resolution in pixels used in video of camera video bit rate used Maximum frame rate used More data if big frame rate Constantly bit rate or variable bit rate Image quality used when Varia
15. indicate that this website wants to install to following add on GSViewer cab from Grandstream Networks Inc Please install this add on when prompted by IE 3 How do you manually uninstall the Grandstream video viewer add on for IE Please follow these steps to uninstall the add on 1 Delete the GSViewerX Control from C WINDOWS Downloaded Program Files directory 2 Delete GSNetClient dll GS Heplay exe GS ViewerX ocx hi h264dec w dll lik VoiceEngine dll dll and GSViewerX inffrom C WINDOWS system32 4 Whycan tlaccess the GXV3601 HD web configuration interface Q 1 Is your internet service down A 1 Connect a PC to the internet to test the connection Q 2 Are the PC and the device in different subnets A 2 Check the subnet mask and default gateway of the device and PC Q 3 Is there a conflict with another IP address A 3 Try to change the IP address of the device Q 4 Has the HTTP port been changed A 4 Contact the administrator of the device for more information 5 The GXV3601 HD web configuration page is not displayed correctly in IE8 In IE8 Compatibility View might need to be enabled for the GXV3601 HD web configuration page to load properly To enable compatibility view open IE8 click Tools Compatibility View Setting and add the GXV3601 HD web configuration pages to the Compatibility View Grandstream Networks Inc GXV3601 HD User Manual Page 56 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 Ae
16. of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 GH Innovative IP Voice amp Video Networking Setting Page This page allows user to configure network related parameters IP Address Configuration Dynamically Assigned via DHCP c Statically Configured as DNS Configuration Obtain DNS Server Address Automatically e Use the Following DNS Server Address HTTP HTTP Port 80 Save PPPoE PPPoE Account ID PPPoE Password _Save Figure 5 Networking Setting Page e IP Address Configuration Camera IP address configuration o Dynamically Associated via DHCP Default setting DHCP server assign IP to camera o Statically Configured as Static IP address configuration e DNS Configuration DNS server IP configured correctly if using static IP e HTTP Web access TCP port default 80 e PPPoE PPPoE account information if used Grandstream Networks Inc GXV3601_HD User Manual Page 25 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video NOTE If camera behind SOHO router with port forwarding configuration for remote access static IP or static DHCP has to be used to avoid IP address change after router reboot gt TCP port above 5000 suggested if port forwarding HTTP remote access due to some ISP would block port 80 inbound traffic For example change the default HTTP port from 80 to 6068 to make sure the port forwarding not likely be blocked
17. tools surveillance webcontrl_plugin zip NOTE Apple Safari is NOT yet supported and status pending Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Plug in Software Grandstream Networks Inc GXV3601 HD User Manual Page 13 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream Innovative IP Voice amp Video Connect the Camera to network with DHCP server Recommended The GXV 3601 HD by default enabled as DHCP client it will automatically get IP address from the network with DHCP server running User can know the IP address assigned to the camera from DHCP server log or using SearchTool from Grandstream GSurf Pro free VMS software 1 Download and install the GSurf_Pro software from Grandstream website http www grandstream com products tools surveillance gsurf_pro zip 2 Run the Search Tool in the pull down Menu of Manage Tool tag 3 Click on 4 button to begin device detection 4 The detected devices will appear in the Output field like below 8 Search DECODER GXV3500 GXV3500 192 168 22 69 54 00 08 82 37 25 08 IPCAMERA GXV3Bl GXV3Bl5wP HD 1821582272 00 0B 82 34 1C 30 IPCAMERA 3601HD 192 168 22 170 00 08 82 41 68 4E Grandstream Networks Inc GXV3601_HD User Manual Page 14 of 59 Firmware Version 1 0 4 43 Last
18. 9 12 23 13 jpg 0 542M pi IT 192 168 1 99 chn1 2013 07 29 12 20 04 jpg 0 597M IT Pages 200 Total 1997 Index 1 10 Goto 1 vi Page 7 Check All Delete Video List File Name Size Download Check Figure 20 Live Storage SD card File Management Page Grandstream Networks Inc GXV3601_HD User Manual Page 51 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 Innovati Golden e On Disk Full Select below two different operations when SD card is full o Delete the earliest video or image files o Stop storing video and image files e Storage Information The SD card information will be displayed in this column e JPEG List Motion trigged Snapshot JPEG file will be listed here e Video List Motion trigged video recording clip will be listed here Grandstream Networks Inc GXV3601_HD User Manual Page 52 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 dstream Innovative IP Voice amp Video Software Upgrade Software upgrade can be done via either TFTP HTTP or HTTPS The corresponding configuration settings are in the ADVANCED SETTINGS configuration page Software Upgrade via TTFP HTTP or HTTPS This page allows user to configure firmware upgrade GXV3601HD Administration interface Leg Restart the device Restart the device Restart User Management Restore the device Maintenance Reset settings except IP address to factory default Restore Firmware Upgrade and Pro
19. E sanere ediel 27 DPNS SETTINGS PAGE tpa iie receta ee eee tabs eee 29 SIP SETTING PAGE H e P 30 STATUS GE 33 ADVANCED SETTINGS EXPLANATION uoa cei seede 34 LUSEFEMANAGEMENT D AGE TE dmi eund Cus MU Cist cand UM D dut A 34 Eee RR AEAEE D EAT EE TE EPELARRE EAEE AEN E 35 SMTP SETTING EE 36 FTP SETTINGS PAGE UPLOAD ALApMl enne ener nnn nnns rennen sr NAAKKA ANRA SARR RNRAAK KENARA 38 PTZ CONTROL SETTINGS PAGE ctr Eee dx idet Le aa tete nea ede Pa a erii etae e 39 ALARM SERVER SETTINGS PAGE UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER 41 ALARM EVENT A 42 MOTION DETECTION CONFIGURATION PAGE SET ALARM enne enne enne nn 47 SYSLOG SETTINGS PAGE TROUBLESHOOTING ssssseseseeeeene nennen RRENA nennen nnns nnne nre nnns 49 RECORD SETTINGS PAGE LOCAL DVR RECORD SCHEDULE esses enne nnne nnn nns 50 LIVE STORAGE SETTING PAGE SD CARD FILE MANAGEMENT 51 SOFTWARE UPGRADE EET 53 SOFTWARE UPGRADE VIA TTFP HTTP OR HTTPS uuvvrennversnvvenrvverrnrrennnvenssvrererverssrersssvensrverrsrresssrensnvenennnn 53 INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER eeeesseseee eee nnn 54 CONFIGURATION FILE DOWNLOAD 54 RESTORE FACTORY DEFAULT SETTING tee gedet stus rote rus enge eis atin seas ete need 55 RESET FROM WEB INTERFAQGE cit eege cree zb qeu uos e
20. Innovative IP Voice amp Video How to connect an Alarm Input Equipment to GXV3601 HD Here are two sample connection diagrams Connect the alarm equipment to the GXV3601 HD by following the diagram below Receiver Sender Me GM The infrared de tector has it s own power supply The infrared de tector has it s own power supply T DC 12V Grandstream Networks Inc GXV3601 HD User Manual Page 44 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 andstream Innovative IP Voice amp Video DI Alarm Action This tab configure how the GXV3601 HD takes action when 3 party DI DO triggered e Record Video Record video based on configured Pre Pro Alarm intervals to VMS server or internal SD card if plugged e Voice Alarm to SIP Phone Alarm SIP phone call to configured Grandstream Video Audio phones in the Phone List page using the configured SIP account when an alarm is triggered e Alarm Output If checked the alarm will output via the configured method or equipment when alarm is triggered e Upload to Alarm Center Integrated with GSurf_Pro If checked the GXV3601_HD will report the alarm event to GSurf_Pro e Upload to Alarm HTTP Server e Record Video and Upload to FTP Server e Email and FTP uploaded JPEG and Store it to USB card or SD driver Voice Alarm to SIP Phone If this option is selected the GXV3601 HD will make calls to the number listed in the Phone List page using the con
21. P Proxy Compatibility Mode Enable Dual way Audio Warning SIP Open Door Settings Key to Open the Door Delay Lock Time Second Phone List Phone Number White List Phone Number andstream Innovative IP Voice amp Video Authenticate ID used by SIP proxy Authenticate password used by SIP proxy STUN server used to resolve NAT if have Video stream used for SIP call default to 2 stream Audio codec used for SIP call G 711u a Registration expiration time default 3600 seconds Local SIP port default 5060 Local RTP port for media default 5004 Auto On Hook timer default 300 seconds Checked to disable audio for SIP call Checked to enable help NAT resolution Check to accept peer to peer IP call Check to allow only white list number to call in Check to enable more proxy compatibility with cost of bandwidth Check to enable 2 way audio when call established default setting is checked and enabled Check to enable SIP Open Door Feature Numeric key as DTMF tone to match and open door Time delay for the door lock strike to restore Callee or call receiver s number when alarm call trigged Phone numbers allowed calling into the camera Grandstream Networks Inc GXV3601 HD User Manual Page 32 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream Innovative IP Voice amp Video Status Page This page shows the GXV3601 HD operation status GXV3601HD Administration interface Zand
22. Page e Restart When clicked the camera will reboot or restart e Restore When clicked the camera will be reset to factory default wiping out all the configurations except IP address Firmware Upgrade and Provisioning e Upgrade via Upgrade firmware via TFTP HTTP or HTTPS e Firmware Server Path Server path holding the firmware e Config Server Path Server path holding the configuration file auto provisioning e XML ConfigFile Password Password for encrypt the XML based configuration file e Automatic Upgrade Interval Minutes Time interval for automatic upgrade default 10080 e Automatic Upgrade Checked to enable automatic firmware upgrade and provisioning NOTE gt Only XML based automatic provisioning is supported by GXV3601 HD Grandstream Networks Inc GXV3601 HD User Manual Page 35 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream Innovative IP Voice amp Video SMTP Setting Page Email Alarm This page allows user to configure email client to send out email when alarm trigged SMTP Server Settings Enable SMTP L SMTP Server smtp gmail com SMTP Server Port 465 From E Mail address my_gmail_id gmail com To E Mail address 1 Quard safety com To E Mail address 2 6179116110 verizon net To E Mail address 3 worker abc_corp com User Name my_gmail_id Password TTT SSL L Email Subject Front Door Motion Detected Email Content Mapped via Router 2 Valid DNS s
23. Server e Record Video and Upload e Email and FTP upload JPEG NOTE ndstream Innovative IP Voice amp Video When checked Motion Detection enabled When checked Motion Detection region with number will be displayed in White Rectangle in the screen when Edit clicked the Rectangle will become Red as shown in Figure 16 1 Pull down to select and configure alarm region altogether 16 alarm region available from 0 to 15 Select configured alarm region number input number for sensitivity to trigger alarm 100 is the maximum sensible value Allow user to configure how long pre post alarm trigger moment the video to be captured by the camera When checked and SIP proxy configured and IPCam registered SIP alarm call will be made to pre configured number When checked the alarm video will be transferred to Alarm Center like Grandstream free GSurf Pro VMS software When checked the alarm will be sent to Alarm HTT Server Third Party Server also can be used via GS HTTP API When checked and FTP server configured the recorded video will be FTPed to the configured FTP server When checked snapshots of trigger moment will be generated and be emailed to pre configured email account also upload to FTP server if configured gt Grandstream free GSurf_Pro VMS software can be downloaded here http www grandstream com products tools surveillance gsurf pro zip Motion Detection Time Schedule This page allows user
24. ages are neglected A A Warning Follow these safeguards to Caution Follow these precautions to prevent prevent serious injury or death potential injury or material damage Grandstream Networks Inc GXV3601_HD User Manual Page 5 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video A Warning Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Source with DC 12V according to the IEC60950 1 standard Please refer to the technical specifications for more details Do not use a third party power adapter or power cord When the device installed on the wall or ceiling make sure that it is firmly attached A Notice Make sure that the power supply voltage is correct before using the camera e Do not drop the device or expose it to physical shock e Do not expose the device to temperatures outside the range of 0 C to 45 C when the device is in operation e Do not expose the device to damp wet conditions or high electromagnetism radiation To avoid heat accumulation make sure that your operating environment has proper ventilation e Do not attempt to open disassemble or modify the device A few parts e g electrolytic capacitor of the equipment shall be replaced regularly according to their average lifetime The average lifetime varies from the differences between operating environments and usage history Regular maintenance checks are reco
25. alarm triggered the indicator will flash in red if configured Click the icon to turn off the alarm indication GXV3601 HD Configuration amp Language Page When click the Configuration tab web page will link to page to configure the related parameters of the GXV3601 HD There are two big categories of settings Basic Settings and Advanced Settings Details will be illustrated in the later Chapter When click the Language tab supported languages will be displayed in Figure 2 Click to select the related webpage display language Figure 2 Web Language Switch Configuration Bibi m English 24 094717 Currently firmware only support English default Simplified Chinese and Russian Grandstream Networks Inc GXV3601 HD User Manual Page 19 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream Innovative IP Voice amp Video BASIC SETTINGS EXPLANATION System Settings Page This page allow user to configure the system settings of GXV3601_HD GXV3601HD Administration interface s m Current System Time Date Time Video amp Audio Setthe System Time CERA Time Zone Using self defined Time Zone EZ Wifi Self Defined Time Zone EST 5EDT 4 M3 2 0 M11 1 0 e DDNS Update via NTP Server Synchronize with Local Computer c Set the Time Manually e Keep Current Date and Time m OSD Date Format
26. anage Anonymous Viewing PTZ Allow Anonymous Viewing iv Alarm Server Alarm Event Save Motion Detection Syslog Record Live Storage Figure 10 User Management Page e Existing User Name Allow revise existing user or add new user e User Name The name of user need to be revised e User Password New password if revise password e Confirm User Password Re enter the new password for verification e Privilege Choose user privilege e Allow Anonymous Viewing When checked no security enhanced Any person can view the camera if knowing the IP or FQDN of the camera but cannot change anything just view ONLY Grandstream Networks Inc GXV3601_HD User Manual Page 34 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 GH Innovative IP Voice amp Video Maintenance Page This page allows user to maintain the camera GXV3601HD Administration Interface e Fandstream Restart the device Restart the device Restart User Management Restore the device Maintenance Reset settings except IP address to factory default Restore Firmware Upgrade and Provisioning SMTP FTP PTZ Upgrade via HTTP gt Alarm Server Alarm Event Firmware Server Path firmware grandstream com Motion Detection Config Server Path config grandstream com Syslog XML Config File Password ccecce Record Automatic Upgrade Interval Minutes 10080 Live Storage Automatic Upgrade Ive _Save Figure 11 Maintenance
27. ance SMTP FTP Figure 14 PTZ Setting Page Grandstream Networks Inc GXV3601 HD User Manual Page 39 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 andstream Innovative IP Voice amp Video Connect a PTZ device to the GXV3601_HD 1 Connect the 3 party PTZ device to GXV3601 HD by following the connection diagram shown below PTZ Device RS485 2 In Advanced Settings select PTZ tab configure the PTZ Protocol and Baudrate according to the connected PTZ device refer to previous page 3 Click Save and reboot the device to apply all changes 4 Use those PTZ buttons on the WebGUI homepage to tilt pan the GXV3601_HD also adjust the speed NOTE gt GXV3601_HD itself does NOT support PTZ The supported device must be connected to the RS465 pins to Pan Tilt gt The FOCUS and Zoom function may not work if 3 party device not supported gt Press and hold the corresponding control button to adjust the Pan Tile and Speed Grandstream Networks Inc GXV3601 HD User Manual Page 40 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video Alarm Server Settings Page This page allows user to configure alarm HTTP server to upload alarms to supported VMS server or HTTP server Alarm HTTP Server Settings Server Name Security_Solutions URL server911 cloud net 9999 User Name subscriber 110 Password eccccccccccccocce _Save Figure 15 Alarm HTTP Server Se
28. ble Bit Rate used I frame interval Pull down to select same as Primary steam gt H 264 suggested if camera needs to be viewed via Internet gt IfMJPEG selected reduce max frame rate to min value to save bandwidth and get better image gt Grandstream IP Camera provides two video streams user can use them with flexibility For example the high resolution stream for local recording another low or high resolution for remote monitoring or vice versa depending application scenarios Use below link to calculate bandwidth and storage before installation http www grandstream com support tools bandwidth storage calc Grandstream Networks Inc GXV3601_HD User Manual Firmware Version 1 0 4 43 Page 23 of 59 Last Updated 08 2013 ndstream Innovative IP Voice amp Video Secondary Stream Settings Preferred Video Codec H264 Resolution 320 240 4 3 Bit Rate 512 sl kbps Maximum Frame Rate 15 fps Bit Rate Control CBR c VBR I frame Interval 30 Frame 1 100 Audio Settings Preferred Audio Codec PCMU Audio Compression 32 x kbps e 10 Microphone Volume 7 Speaker Volume e EE Line In Internal Power Frequency Power Frequency 60 x Hz Flip Setting Flip D Figure 4 2 Video amp Audio Settings Page Grandstream Networks Inc GXV3601_HD User Manual Page 24
29. ct ose eeu ENEE See a aaah aAa Ea Eaa ENR aa idae 55 IP SURVEILLANCE FAQ iren inre NOE ERI UP OF RASA Eed dE 56 Grandstream Networks Inc GXV3601 HD User Manual Page 2 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 TABLE OF FIGURES GXV3601 HD USER MANUAL GH Innovative IP Voice amp Video FIGURE 1 HOME PAGE OF GXV3601 HD 18 FIGURE 2 WEB LANGUAGE SWITCH cccsessscccececeesessececccecsensuecececcceesesseeceeeceesenaaeeeeececsessaaeceeeeeceenssaseesececeeneaeea 19 FIGURE 3 SYSTEM SETTINGS DAGE 20 FIGURE 4 1 VIDEO amp AUDIO SETTINGS DAG 22 FIGURE 4 2 VIDEO amp AUDIO SETTINGS DAG 24 FIGURE 5 NETWORKING SETTING DAG 25 FIGURE 6 1 WI FI NETWORKING SETTING BAG 27 FIGURE 6 2 WI FI NETWORKING SETTING BAG 28 FIGURE 7 DDNS SETTING PAG 29 FIGURE 8 1 SIP SETTING ba 30 FIGURE 8 2 SIP SETTING ba 31 FIGURE 9 STATUS PAGE TP 33 FIGURE 10 USER MANAGEMENT PAGE annnorovnrnernennnnrrrnenrsennsnnrnrnenssnensnnrnnnrnssesnannrnnsenssnennnnnnrsensnssnennnnnsnnsnsssnnnnnnsnnene 34 FIGURE 11 MAINTENANCE DAG 35 FIGURE 12 SMTP SETTING PAGE EE 36 FIGURE 13 FTP SETTING Ee 38 FIGURE 14 FTP SETTING EE 39 FIGURE 15 ALARM HTTP SERVER SETTING PAGE rarorvrrrnennnnrnrnennsnsnannnnrnrnsrnenannnnnnensnnsnannnnrnrnsnssnnnannnnnnsnssnennnnnnenene A FIGURE 16 ALARM EVENT SETTING BAG 42 FIGURE 17 1 MOTION DETECTION CONFIGURATION PAGE esee enne
30. decoder from http sourceforge net projects ffdshow tryout and install it 10 Alarm Triggered Events do not work with GSurf Pro Please double check the Alarm Action on your GXV3601 HD Login to the web GUI of the GXV3601 HD go to the Motion Detection or Alarm Events page and make sure option Upload to Alarm Center is checked 11 Recommended to save the video files in different directories when using GSurf Pro It is better to save video files in different directory to prevent accidental deletion of the recorded files you need 12 How to use a cell phone to watch the GXV3601 HD video stream You must set the video resolution to QCIF to watch the GXV3601 HD video stream from a cell phone Make sure to set the bit rate to 64kbps to ensure the best video quality 13 What Smartphone application should I use to view the video There are free application and paid version application for this like IP Cam Viewer http hit mob com Grandstream Networks Inc GXV3601_HD User Manual Page 57 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream Innovative IP Voice amp Video 14 Why the IP address of the device NOT reset when clicking the Restore button The GXV3601 HD could be installed in areas that are not easy to access For example it could be installed on the roof of a building or the ceiling of an office This makes it difficult to reinstall the device therefore the Restore function will not clear the
31. dstream Innovative IP Voice amp Video Grandstream Networks Inc GXV3601 HD High Definition IP Camera _ J GXV3601 HD User Manual www grandstream com Firmware Version 1 0 4 43 http esupport grandstream com GH Innovative IP Voice amp Video TABLE OF CONTENTS GXV3601 HD User Manual Vd ee TEE 4 SAFETY ele IE Nec 5 WARRANTY Ee 7 CONNECT YOUR GXV3601 LE 8 EQUIPMENT PACKAGE CONTENTS naai aaa anA a a i e eaaa Aa a aaan 8 CONNECTING THE GXV3601 HD 8 PRODUCT e AT 9 GXV3601 RE 10 GXV3601 HD SPECIFICATIONS c ccccccecscescceseceseceeecseeceaeceusceasceassessueeaeeseesceescaeecaeesaaeseaeseaeceaueeaeeeanaees 11 GXV3601 HD LENS SPECIFICATIONS cccccccsccssecssecsuecseeceueceassesecesssceusscussesesceescaeecaeesaaeseaesaseeaseeaneeananes 12 INSTALLATION GUIDE E 13 MINIMUM RECOMMENDED COMPUTER SYSTEM HEOUIDEMENT nnne tr naar nsns sn enne 13 CONFIGURE THE GXV3601 HD VIA WEB Bpcowernp 13 GXV3601 HD HOME WEB PAGE sese nnn nnne ARKANA nnns sinn nnns KARNER in nn nennen nennen 18 GXV3601 HD CONFIGURATION amp LANGUAGE PAGE ccccccecsessssecececececsesseaececeesceeeaaeseceeeeeesesaaeeeeeesenenes 19 BASIC SETTINGS EXPLANA MON ice ree ocn ete eae s 20 SYSTEM SETTINGS PAGE unne eie 20 MIDEO amp AUDIO SETTING PAGE sine ee ee dead 22 NETWORKING SETTING PAGE arorrnnnnnnnnnnnnrvnvensenannnnnnrnnrensensnnnnnnrvnvensensnnnnnnrnnnenssnsnnnannrnnnenssnsnnnnnnnnnnensennnnnnnen 25 WIFISETNINGS PAG
32. e Security Mode The security mode Wi Fi access point or router used This parameter must be synchronized with the setting of the Wi Fi Router or Access Point Grandstream Networks Inc GXV3601_HD User Manual Page 27 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video Wifi Basics Enable Wifi Vv SSID xfinitywifi 57 CableWiFi 57 Pi san DUI vi Delete Key Advanced Security Mode NONE NONE WEP Shared Save Advanced WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES Figure 6 2 Wi Fi Networking Setting Page NOTE v Suggested Wi Fi signal strength better than 7596 v Wi Fi is not suggested if the environment with high interference v Good Wi Fi router or Access Point suggested as 7 24 Wi Fi surveillance data packets could cause the radio link crashing for some models and a reboot of Wi Fi router or AP required Grandstream Networks Inc GXV3601 HD User Manual Page 28 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream Innovative IP Voice amp Video DDNS Settings Page GXV3601HD Administration interface dog Gm Dynamic DNS Settings DDNS Active r DDNS ISP Type dyndns org x System Self Define DDNS Address Video amp Audio Site Name Networking Wifi DDNS Account DDNS Password eeccce STUN Server _Save Figure 7 DDNS Setting Page e DDNS Active Enable DDNS by check this fi
33. eld e DDNS ISP Type Select DDSN service provider from pull down menu list e Self Define DDNS Address Input the self defined DDNS address e Site Name DDNS site name e DDNS Account DDNS account name e DDNS Password DDNS password e STUN Server Stun server FQDN or IP If device behind a non symmetric router STUN server can help to resolve NAT issue Grandstream Networks Inc GXV3601_HD User Manual Page 29 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream SIP Setting Page This page allows user to configure SIP related parameters GXV3601 HD can be configured as SIP endpoint to call out when alarm trigged or allow permitted number to call in to check the audio video if Grandstream IP videophone used General Phone Settings Registered Offline Jnregistar On Reboot m SIP Settings Account Name UCM6104 SIP Server Outbound Proxy SIP User ID Authenticate ID Authenticate Password gs_ucm isp com 6175669300 0039665716 STUN Server mystun freebox netl Stream Secondary Preferred Vocoder PCMU Register Expiration Second 3600 local SIP Port 5060 local RTP Port 5004 Auto on Hook Timer 300 Disable Audio in SIP Call F Enable Keep Alive Accept Direct IP Call Ie Enable White List Number Filter SIP Proxy Compatibility Mode F Enable Dual way Audio Warning F Mode Figure 8 1 SIP Setting Page GXV3601_HD User Manual Firmware Version 1 0 4 43 Pa
34. er from http httpd apache org or use Microsoft IIS web server Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP HTTPS Config Server Path is the TFTP or HTTP HTTPS server path for configuration file It needs to be set to a valid URL either in FODN or IP address format The Config Server Path can be same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 1 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corresponding firmware release configuration template When Grandstream Device boots up or reboots it will issue request for configuration file named CfoXXXXXXXXXXXX xml where XXXXXXXxxxxx is the MAC address of the device Le cfg000b820102ab xml The configuration file name should be in lower cases Currently GXV3601 HD only support XML configuration Grandstream Networks Inc GXV3601_HD User Manual Page 54 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 dstream Innovative IP Voice amp Video RESTORE FACTORY DEFAULT SETTING WARNING Restoring the Factory Default Setting will DELETE all configuration infor
35. erver is required for hostname Save Test Figure 12 SMTP Setting Page Grandstream Networks Inc GXV3601_HD User Manual Page 36 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video e Enable SMTP When checked email client is enabled e SMTP Server SMTP Email Server IP or Domain Name e SMTP Server Port Port number used by server to send email e From Email address The email address of alarm email sending from usually client email ID e To E Mail address The email address to receive the alarmed email total 3 included e User Name Email client User ID e Password Email client password e SSL Check if the SMTP email server requires SSL e Email Subject Customizable email subject for user convenience e Email Content Customizable email body for user convenience NOTE Click Save to save the email configuration information Click Test after configuration if setting is correct a test email will send out and Test successful orange bar will display like below Enable SMTP v SMTP Server smtp gmail com SMTP Server Port 465 User Management Grandstream Networks Inc GXV3601_HD User Manual Page 37 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video FTP Settings Page Upload Alarm This page allows user to configure FTP parameters to upload the alarm or video recording FTP Settings Enable FTP iv FTP Ser
36. figured SIP account when an alarm is triggered To use this function the settings in SIP page must be configured properly Alarm Output If this option is selected the alarm will output via the configured method equipment when it is triggered Upload to Alarm Center This option is an integrated feature with GSurf Pro If this option is checked the GXV3601 HD will report the alarm event to GSurf Pro Record Video and Upload to FTP server If this option is selected the GXV3601 HD will record the video and upload it to the FTP server when an alarm is triggered You must check Record Video and configure the FTP page properly to use this feature Email JPEG and Store it to USB drive or SD card If this option is selected the GXV3601 HD will capture the image and store it to connected live storage device when an alarm is triggered Grandstream Networks Inc GXV3601 HD User Manual Page 45 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video Alarm Event Time Schedule Setup This section allows you to configure the time during which the GXV3601 will monitor the Alarm Input The GXV3601 not only can monitor your settings but also can take actions when the alarm is triggered Dropdown list for date Available time Alarm Event Time Schedule Start Time End Time 00 00 23 59 Monday 00 00 23 59 Tuesday 00 00 23 59 F Check All To add a schedule select the date from t
37. ge 30 of 59 Last Updated 08 2013 Grandstream Networks Inc Ge Innovative IP Voice amp Video e Registered SIP registration status Online in Green Offline in Red Unregistered on Reboot If checked and server support reboot camera will unbind all registrations under same SIP account e Account Name SIP account name e SIP Server FQDN or IP of SIP server from VoIP service provider e Outbound Proxy IP or FQDN of Outbound Proxy helps to resolve NAT Firewall e SIP User ID SIP username or KEE number from ITSP Save SIP Open Door Settings Note You must restart the device to apply the changes Note You must restart the device to Note You must restart the device to apply the changes the changes Enable SIP Open Door Iv Key to Open the Door ccecce De ay Leck Time Seccnd 5 Save Phone List Phone Number Remark Name Remove 6179112110 Local Security Staff _Add Note You must restart the device to apply the changes White List Phone Number Remove 6175669300 Add Figure 8 2 SIP Setting Page Grandstream Networks Inc GXV3601 HD User Manual Page 31 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 Authenticate ID Authenticate Password STUN Server Steam Preferred Vocoder Registration Expiration Local SIP Port Local RTP Port Auto on hook Timer Disable Audio in SIP Call Enable Keep Alive Accept Direct IP Call Enable White List Number Filter SI
38. he dropdown list Start Time and End time and Click Add to add a new time schedule To delete a schedule check the schedule you would like to remove and click Delete Grandstream Networks Inc GXV3601_HD User Manual Page 46 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 dstream Innovative IP Voice amp Video Motion Detection Configuration Page Set Alarm This page allows user to configure motion detection to trigger alarms Motion Detection Region Settings Enable Motion Detection W Show Moticn Deteczion Reg ons 0 sl Select a Region 50 Sensitivity Save Edit Remove Save Alarm Action Record Video From Pre Alarm 10 seconds to After Alarm 15 seconds Voice Alarm to SIP Phone Alarm Output Upload to Alarm HTTP Server Iv 7 7 v Upload to Alarm Center r T Record Video and Upload to FTP Server Iv Email and FTP upload JPEG and Store it to USB card or SD driver _Save Motion Detection Time Schedule Region ID Date Start Time End Time 0 gt Everyday 00 00 23 59 Add Figure 17 1 Motion Detection Configuration Page Grandstream Networks Inc GXV3601_HD User Manual Page 47 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 e Enable Motion Detection e Show Motion Detection Regions e Select a Region e Sensitivity Alarm Action e Record Video From e Voice Alarm to SIP Phone e Upload to Alarm Center e Upload to Alarm HTTP
39. mation of the camera Please BACKUP or PRINT out all the settings before approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider FACTORY RESET Reset from Web Interface This page allows user to configure dynamic network related parameters GXV3601HD Administration Interface Restart the device Restart the device Restart User Management Restore the device Maintenance Reset settings except IP address to factory default Restore FTP Firmware Upgrade and Provisioning PTZ Alarm Server Upgrade via HTTP el Alarm Event Firmware Server Path firmware grandstream com Motion Detection Config Server Path config grandstream com Syslog XML Config File Password m Record Automatic Upgrade Interval Minutes 10080 Live Storage Automatic Upgrade Iv Save Figure 22 Factory Reset from Web Interface Grandstream Networks Inc GXV3601_HD User Manual Page 55 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 Ae Innovative IP Voice amp Video IP SURVEILLANCE FAQ 1 What is the default IP address of the GXV3601 HD A The default IP configuration is DHCP 2 Why can I not view the live video stream in Microsoft Internet Explorer A Please double check whether the Grandstream Plug in Active X is installed correctly Once you log into the GXV3601 HD web interface Internet Explorer will
40. mmended for all users Please contact your dealer for more details Grandstream Networks Inc GXV3601_HD User Manual Page 6 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 Amn Innovative IP Voice amp Video Warranty If the GXV3601_HD was purchased from a reseller please contact the company where the device was purchased for replacement repair or refund If the device was purchased directly from Grandstream please contact our Technical Support Team for a RMA Return Materials Authorization number before the product is returned Grandstream reserves the right to remedy warranty policy without prior notification Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty Please do not use a different power adaptor with the GXV3601_HD as it may cause damage to the products and void the manufacturer warranty e This document is subject to change without notice The latest electronic version of this user manual is available for download at http www grandstream com products surveillance GXV3610hd documents GXV3601 HD usermanual englis h pdf Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose is not permitted without the express written permission of Grandstream Networks Inc Grandstream Netwo
41. ntel G33 G31 Express Works normally Works normally Works normally 53 Graphics ProSavageDDR Microsoft Corporation Works normally XGI Velari Z7 Z9 Z9S V1 08 12 There is some delay when playing videos Intel 965 Express Chipset Family Works normally ATI Mobility Radeon X1300 Works normally Intel G45 G43 Express Chipset Works normally Mobile Intel 965 Express Chipset Family Works normally Mobile Intel amp 4 Series Express Chipset Family Works normally Mobile Intel amp 945GM Express Chipset Family Works normally Mobile intel amp 915GM GMS 910GML Express Chipset Family ATI Technologies RAGE XL PCI Intel amp G45 G43 Express Chipset Works normally Works normally This display adapter cannot display videos Grandstream Networks Inc GXV3601 HD User Manual Firmware Version 1 0 4 43 Page 59 of 59 Last Updated 08 2013
42. output initial state following 3 party device How long the alarm action will last before restore to idle If select this option a valid DNS server must be preconfigured under Basic Settings gt Networking gt Save button has to be clicked to save all the changes made to the device Grandstream Networks Inc GXV3601_HD User Manual Firmware Version 1 0 4 43 Page 21 of 59 Last Updated 08 2013 Ca Innovative IP Voice amp Video Video amp Audio Setting Page This page allows user to configure the video and audio related settings GXV3601HD Administration interface On Screen Display OSD OSD Text aaen OED Position mon rl System Video amp Audio OSD Trans parency 10 sl Networking OSD Color White gt Wifi Display Time v DDNS Display Text v SIP Save Status Video Settings Primary Stream Settings Preferred Video Codec H264 gt Resolution 1600 1200 4 3 hal Bit Rate 2048 v kbps Maximum Frame Rate 15 v fps Bit Rate Control e CBR VBR L ame Interval 30 Frame 1 100 Figure 4 1 Video amp Audio Settings Page e On Screen Display OSD Display time stamp and text on the video screen o OSD Text Inputted text to identify the camera shown on the screen o OSD Position Show the OSD in either top or bottom position on screen o OSD Transparency Percentage of OSD text transparency in displayed video o OSD Color Color of the text used
43. py _Save Manual Recording Manual Recording Start Figure 19 Record Time Schedule Setting Page e Enable Record Schedule When checked it will enable Scheduled Recording on SD card Click the related block the grey colored time block means there is a scheduled recording e Manual Recording When clicked and if there is NO scheduled recording the GXV3601 HD will start recording Grandstream Networks Inc GXV3601_HD User Manual Page 50 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 dstream Live Storage Setting Page SD card File Management This page allows user to manage the recorded files in SD card On Disk Full v Delete the earlies video or image files Stop storing vid20 and image files _Save Format Format SD Card Fermat Foramt USB Flash Orive Formai Storage Information Type Capacity Used Space Free Space Use Unmount SD 30417M 1207M 29209M 3 97 Unmount JPEG List File Name Size View Check 192 168 1 99_chn1_2013_07_29_13_07_43 jpg 0 577M FP 192 168 1 99 chn1 2013 07 29 13 07 33 jpg 0 557M O 192 168 1 99 chn1 2013 07 29 12 49 10 jpg 0 567M el IT 192 168 1 99 chn1 2013 07 29 12 46 37 jpg 0 655M O 192 168 1 99_chn1_2013_07_29_12_46_05 jpg 0 634M IT 192 168 1 99 chn1 2013 07 29 12 37 14 jpg 0 611M FP 192 168 1 99 chn1 2013 07 29 12 36 49 jpg 0 551M FP 192 168 1 99 chn1 2013 07 29 12 30 18 jpg 0 618M IT 192 168 1 99 chn1 2013 07 2
44. rity 720p and color fidelity industry leading SIP VoIP for 2 way audio and video streaming to smartphones and video phones integrated PoE and advanced security protection using strong encryption The GXV3601_HD ensures ease of use integration and deployment with a multilingual graphical user interface It can be quickly installed and connected to your network and accessed from anywhere over the internet The GXV3601_HD can be managed with GSurf_Pro Grandstream s intuitive FREE VMS video management systems software that controls up to 36 cameras simultaneously It is fully compliant with ONVIF standard and offers flexible HTTP API and an SDK for advanced integration The GXV3601_HD is a powerful solution for small to medium sized offices homes and storage facilities looking to safeguard their valuables This manual will help you to learn how to operate and manage your GXV3601_HD IP camera and make the best use of it Grandstream Networks Inc GXV3601_HD User Manual Page 4 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video Safety Compliances These instructions are intended to assist users with the operation of the GXV3601 HD and to instruct on how to avoid dangerous situations or damage to the device Warning Serious injury or death may be caused if any of the warnings below are neglected Caution Injury or damage to the equipment may occur if any of the following caution mess
45. rks Inc GXV3601 HD User Manual Page 7 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream Innovative IP Voice amp Video CONNECT YOUR GXV3601_HD Equipment Package Contents The GXV3601_HD package contains e GXV3601 HD IP Camera e 12V DC Universal Power Adaptor e 6 pin terminal block connector 6 pin connector block for connecting external devices such as infrared detector smoke detector and etc to Alarm IN Alarm OUT and RS485 pins e Quick Installation Guide 6 pin Terminal Block Connector Quick Installation Guide Grandstream Networks Inc GXV3601 HD User Manual Page 8 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 An Innovative IP Voice amp Video Connecting the GXV3601_HD Using the Power Adapter as power supply gt Connect the RJ 45 Ethernet cable to the NETWORK port of the GXV3601 HD gt Connect the other end of the RJ 45 cable to your network switch or router or PC gt Connect the power supply to the DC 12V power jack on the back of the GXV3601 HD Using PoE as power supply gt Connect the RJ 45 Ethernet cable to the NETWORK port of GXV3601_HD gt Connect the other end of the RJ 45 cable to your PoE switch GXV3601_HD Sample Connection Diagram Grandstream Networks Inc GXV3601_HD User Manual Page 9 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 GH Innovative IP Voice amp Video PRODUCT OVERVIEW GXV3601_HD Camera Microphone Built in Front
46. strean System Statistics Product Model GXV3601HD Hardware Version V0 4B em Part Number 96700009048 Video amp Audio Bootloader Version 1 0 0 0 Networking Core Version 1 0 4 3 Wifi Base Version 1 0 4 43 DDNS Firmware Version 1 0 4 43 ae System Up Time Since 2 hours 9 minutes I Status r Network Status MAC Address 00 0B 82 41 68 4E LAN IP Address 192 168 22 170 LAN Subnet Mask 255 255 255 0 LAN Default Gateway 192 168 22 1 PPPoE IP Address 0 0 0 0 PPPoE Status Disconnected DDNS Status Disabled Wifi Status Disconnected SIP Registered Offline Camera Type Camera Type Aptina MT9D131 Pixels 1600 1200 Figure 9 Status Page NOTE gt When SIP account registered the status will display Online in Green gt When SIP account unregistered the status will display Offline in Red as below SIP Registered Offline Grandstream Networks Inc GXV3601 HD User Manual Page 33 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 GH Innovative IP Voice amp Video ADVANCED SETTINGS EXPLANATION The supports all the traditional and advanced telephony features User Management Page This page allows user to do user management Manage User Existing User Name Add New User gt User Name User Management User Password Add Maintenance Confirm User Password Update SMTP Privilege Administrator gt Delete FTP M
47. to configure Motion Detection Operation Schedule Motion Detection Time Schedule Region ID Date Start Time End Time 0l Everyday 00 00 08 00 Add 0 Everyday 20 00 23 59 Iv 0 Everyday 00 00 08 00 e zi Un Check All Delete Figure 17 2 Motion Detection Schedule Configuration Page e As shown in Figure 15 2 user can configure the Motion Detection Region with related Start and Stop time to control the motion detection operation Grandstream Networks Inc GXV3601 HD User Manual Page 48 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream Innovative IP Voice amp Video Syslog Settings Page Troubleshooting This page allows user to enable the Syslog to help troubleshooting problems SysLog Settings Syslog Server syslog myserver com Syslog Level None _Save Figure 18 Syslog Setting Page e Syslog Server Syslog server IP or Domain Name e Syslog Lever Lever of syslog message sent to the syslog server None Debug Info Warning Error Grandstream Networks Inc GXV3601_HD User Manual Page 49 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 dstream Innovative IP Voice amp Video Record Settings Page Local DVR Record Schedule This page allows user to configure SD card Record Schedule Record Settings Enable Record Schedule NW eo N Dm A SA SE o DITT TT 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 E ERE RR Copy Sunday To All Co
48. tting Page e Server Name The name of HTTP server or VMS system e URL URL or FQDN of the Server e User Name User ID from that Server e Password Password for that User ID NOTE gt Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers http www grandstream com products surveillance general documents grandstream_http_api pdf gt Grandstream IP Camera and Encoder include GXV3601_HD are ONVIF certified Grandstream Networks Inc GXV3601_HD User Manual Page 41 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 GH Innovative IP Voice amp Video Alarm Event The GXV3601_HD supports alarm event input and output For example 3 party infrared detector smoke detector siren and so on can be plugged to the Alarm In Out port if their parameters matching the requirement of the DI DO Port of GXV3601 HD GXV3601HD Administration interface err AE Record Video From Pre Alarm 0 E seconds to After Alarm 1 zl seconds Voice Alarm to SIP Phone Alarm Output User Management Upload to Alarm Center Maintenance Upload to Alarm HTTP Server SMTP Email and FTP upload JPEG and Store it to USB card or SD driver FTP Save Alarm Event Time Schedule PTZ Alarm Server Alarm Event Date Start Time End Time Motion Detection Everyday 00 00 23 59 Syslog Everyday 00 00 23 59 m Record T Check All _Delete Live Storage
49. ver myftp cloud net FTP Server Port 21 User Name subscriber12 Password eeeeee Path AlarmRecording Valid DNS server is required for hostname Save Test Figure 13 FTP Setting Page e Enable FTP When checked built in FTP client is enabled e FTP Server IP or Domain name of FTP site or server e FTP Server Port TCP port for FTP server default port number 21 e User Name FTP server User ID e Password FTP server user password e Path Path in the server where upload files are stored NOTE gt Click Save to save the FTP configuration information gt Click Test after configuration if setting is correct a test FTP operation will be performed and Test successful orange bar will display if the operation is successful Grandstream Networks Inc GXV3601_HD User Manual Page 38 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 GH Innovative IP Voice amp Video PTZ Control Settings Page This page configures the PTZ settings 1 Select the PTZ protocol that the connected device supporting from the pull down list Pelco D C 2 Next select the correct Baud Rate from the drop down menu to match the connected device 3 If multiple devices used please select right address ID based on the 3 party device user manual the PIN switch address here GXV3601HD Administration interface SS S EN soins Protocol Pelco D vi Baudrate 9600 bits v User Management Address ID 1 1 255 Mainten
50. visioning SMTP FTP PTZ Upgrade via HTTP gt Alarm Server Alarm Event Firmware Server Path firmware grandstream com Motion Detection Config Server Path config grandstream com Syslog XML Config File Password COTTI Record Automatic Upgrade Interval Minutes 10080 Live Storage Automatic Upgrade lv _Save Figure 21 Firmware Upgrade and Provisioning NOTE gt Grandstream recommends end user use the Grandstream HTTP server gt Currently the HTTP firmware server is firmware grandstream com For large companies or user without Internet connection we recommend maintaining their own TFTP HTTP HTTPS server for upgrade and provisioning procedures Grandstream Networks Inc GXV3601_HD User Manual Page 53 of 59 Firmware Version 1 0 4 43 Last Updated 08 2013 ndstream Innovative IP Voice amp Video Instructions for local firmware upgrade using TFTP server 1 Unzip the file and put all of them under the root directory of the TFTP server Put the PC running the TFTP server and the device in the same LAN segment 3 Please go to File gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade Start the TFTP server in the phone s web configuration page 5 Configure the Firmware Server Path with the IP address of the PC 6 Update the change and reboot the unit End users can also choose to download the free HTTP serv

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