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AP Series TL80008U User Manual PDF

1. 58 d pivotstor Automatic Protection AP Series TL8000 8U Tape Library User and Service Guide 00000000000000 omenocooeecococ Ote5ebcoobe teoto TTT mod Ff Gea 838 Bob B e coecenrcneogs neooo sksgsmc eosdomdgsogegsmgo conoo00o00o00n0 gt p F g Sepp op eamowodqonu Doqdssomgm OFDOOOD ocooco oO o m e cCoocooooononon0 00600000050 000600000009 dorar tco0o da Do ZG a o3 ao ev Oo a Be ces D t msc D F aw o9 eu ug o amp nag o m m WW D mu ve d D oa H e d e o 2a a og a n D a D amp ou mu T om D m Gm Da Ee oU Da Eg g E ug dom ug a ou pa com su D e bo D e Copyright Copyright 2007 by PivotStor LLC All rights reserved This item and the information contained herein are the property of PivotStor LLC No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of PivotStor LLC Trademark Notices PivotStor LLC makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further PivotStor LLC reserves the right to revise this publication without obligation of PivotStor LLC
2. Sot 12 Empty O Slot 6 Fut Oo Slot 14 Empty me D nds eat O Siot 70 ful O Slot 16 Empty Help O Siat 76 Ful zal O Slot 17 Emety ze Logout Figure 28 Operations Move Media page Determining current media inventory This page provides the user with a means to re scan the Library to determine the current media inventory Identity Salus Contguratien Oparationa Seneca Hora Media biventory agers AAA E e n iT Rescan Updated Wednesday 123006 1537 35 Library Hame FLX102684 Status X Dune Comm En Drive 1 Status hg stia Slots Free Tetal 80 96 Halle Disabled Library Time 12 1106 16 35 Help Logout Figure 29 Operations Inventory page Releasing and replacing magazines This page allows the user to release the right or left magazine from the Library Idortty Status Cor guration Operations Senice kovo hoda Inventory Magazines ATT C View Legend Updated Wednesday 12 13 2006 16 33 10 Library Name FLX10268A Status Drive 1 Status Disables Shots Froe Total 9096 Mailslot sabled Library Time 12 13 06 16 30 Logout Figure 30 Operations Magazine page INFORMATION To manually release a magazine see Magazine emergency release section 0 However this manual process should only be used if the magazine cannot be released using the Operator Control Panel or the Remote Management Interface 6 17 Service Performing general Library diagnostics This page provides the system administrator with general t
3. Tape Movement Tape stuck in drive Tape stuck in storage slot Media Cleaning or data cartridge incompatible with drive Make sure the power cord is connected Make sure the power switch is on Power cycle the Library Download Library firmware Contact your service representative Power cycle the Library allow it to complete initialization which in rare cases can take as long as 10 minutes and then retry unloading the tape using the Library operator control panel Allow the tape drive to complete all operations This may take as long as ten minutes if you reset or cycle power on the Library while the cartridge is positioned at the physical end of the media Make sure that the backup software is not reserving the slot or preventing the tape drive from ejecting the cartridge The backup software needs to cancel the reservation and any hold it has on the tape drive Temporarily disconnecting the Library from the host server and power cycling eliminates the host and its software as a problem source Contact your service representative See Removing stuck tapes from slots on page Error Bookmark not defined Make sure you are using data and cleaning cartridges that are compatible with the drive and model of your Library The Library automatically unloads incompatible cartridges the Media Attention LED flashes and an exclamation mark is displayed in the inventory display for the indicated slot number Exp
4. The front panel of the AP Series TL8000 8U tape Library provides access to the power button operator control panel OCP left and right magazines LED s and the mail slot The Operator panel consists of a QVGA graphic display 5 push button switches and a power on off button The circuitry to illuminate internal LED s has also been incorporated into the current level of hardware o ooo O O c Lm L Hoocooooo 4 ojo UR VE e SESS I 9 0009 ET o oe o oO 5000060 A c006500 02000060 00008600 f 066060 0000G li aonocoDOLD 1000000 000000 506060560 i a mm um I 200000 li 000000 000060 000000 060000 A 506000 CZ 20992 0005060 106000 y 000000 4 d JOcooOg5o gy 00605000 d 006005 3 d 5606000 lt 000000 j z Jee eoaao OO0Goo i 00006560 1 0000 n 2600600 Ei Gs rl Ooboo2 e 66585 OBOSOoO o l A 00000 d Oooooo 60086000 00600 0005000 l 0000550 006000 Oooo 6 o oooooo Ooooso 200600 A 006oow 00000 000000 000000 l Oooooo i ed 0000000 E jococoo i 22000000 leeeoeoc 500000 aS E LS OOO i 000000 Ema 06600 l 200060 EZE x 3 eoeooco i ar a T t 6000600 j dlooeceo 000000 oddt coo OOO 1590000 1 di L p 1 o Figure 1 Front panel Power button P
5. Backup ADDlICallon Installation EE 5 10 11 12 13 Device Driver INStalla HO to ectetuer el endet t e or cus 57 e Troubleshoolina table ica e DY Removing stuck tapes from SIS vita al A deti aav totu bu Peta d a 62 Magazine does not unlock via OCP or RMU Emergency release 62 1 9 Tape Library error codes iio eae ces Ro Ut equa ir e p Ma eae t ea odio Dita Cur ee duit 62 EXamplererror CO PR E S UE ES 62 DEL VIGING IL M 69 St Possible TOOIS needed uso ees ise 69 o2 erte Ee Eer re dias mdicap deduc eir nda 69 8 3 Removing and replacing a tape drive 69 8 4 Removing and replacing the Library controller sees 71 8 5 Removing and replacing a power supply ooccccccoccnncccnccncccnnnnocnncnnconanonnononcnnonnnnnnonnnnnnonanens 71 8 6 Replacing a redundant power Supp 72 8 7 Removing and replacing a magazine 73 8 8 Removing and replacing a magazine using the HM 73 8 9 Removing and replacing the base chassis n000nnnnn00annnensnnnnnnsrnnnneosrnreresrnnrnnnnrrreennnne 74 Technical AP Series TL8000 8U specifications e cccceeeeeeee erre 75 92 Physical eer e i e 75 9 2 Maximum storage capacity and data transfer rate ccccccceeccccceeeceeceeeeeeseeeceeseaeeeeeaaeees 75 9 3 Environmental specifications EE 76 Packaging before transportallOl oiii ee ooo terea cet eeg
6. after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support 9E 9F AO A1 A3 A4 A5 BO Bl B2 B3 Elevator range out of specification Rotation range out of specification Sled range out of specification Open Mail Slot Import Export Element failed Sled motor 2 blocked Cannot find sled 2 block within the expected range Sled home sensor 2 not found Robotic controller response timeout A command did not complete in the required amount of time NACK received from robotic controller Robotic controller communication failed Robotic controller urgent stop due to a released magazine Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Retry operation after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Reset the unit and retry operation After several occurrences contact technical support R
7. EEN 18 Preparing the host 23 Product ladera dar a 18 Rack mountmg eens 20 Far Panel are rain 14 Rear panela a RR RR 78 RECY CHING iras Dr E S 79 Regulatory information 45 Remote management unit 74 Removing base chaeeie 71 Library controller 73 magazine sss 73 STUCK TaDOS Ee AEN 69 O Ped atn EER SS 41 PP eebe 23 o Pc a aes etai atat 19 ROD OUIC sc Hip E REESE Dpto eaa ridi 18 SCSI Ee EE E 28 coneccion 23 GEV sce pa OO ERES n Caras 59 Host Adapter 21 host bus adapter 23 DA Vae La eua par URP 50 SOL VIGO datiuo M d ada cedido EN 50 clear OVER 55 FirMWare iii oi 54 General Diagnistic 33 Blei A RIT IO 55 Keele EE 52 SEMIC O ves qp p dd 69 SE EE 46 alg mr 47 Inventory scout a os 47 lOO d Cl oocxcbeledavba ko teta PERPE d obe 46 ADO Pt 20 CIV Sido 28 Glen EEN 58 Tape cartridges cooconnoronnos 39 Tape Drive LED M 18 IR gan let el zcrexvesci tani add eb edat 56 terminator uri kx e Se ads 29 Termina toas abr 25 Troubleshooting sssesse 56 Unpacking 24
8. 15 Maximum storage capacity 9 3 Environmental specifications Characteristic Specification Temperature Operating 109 to 35 C 502 952 F Non operating 302 to 60 C Temperature shock immunity maximum rate of change 109 C per hour Humidity Operating 20 to 80 RH non condensing Non operating 20 to 80 RH non condensing Table 16 Environmental specification 10 Packaging before transportation l Please disconnect the Library 2 Before you sending the defect Library back please contact the service department to give the information s of the Part and Serial Numbers Packaging the tape Library Please use this reason original Box Sending the Library to the service center ope C Middle shell Table 17 Re Packaging description 11 Recycling and disposal INFORMATION Disposal of Waste Equipment by Users in Private Household in the European Union and Norway Figure 42 WEEE Symbol This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your equipment by handling it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at this time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment F
9. Busy is displayed and the command has to be repeated once the robotics operation is finished The AP Series 8U library provides different types of mail slot magazines In the bottom left position a 3 mail slot is supported In the top right position a 12 mail slot is supported The library should always allow the user to configure of all possible combinations that the product could physically allow For example if the product has a 3 mail slot capable lower left magazine the configurable options would be for a 0 3 12 or 15 mail slot capacity product The user may select any one of these options Mail slot configuration During inventory scan the unit detects the number of mail slots physically available Depending on this number the menu item mail slot Configuration provides different options for the user to select the number of mail slots Default factory setting all physically available mail slots are disabled When all mail slots are disabled and the user goes in to the OCP menu area to configure the mail slots the first option that can be selected should be that all available mail slots are enabled Next option should be Bottom Left and then Top Right All mail slots that are not selected as mail slot will be handled as normal data slots Unlock Mail slot When the user requests to open the mail slot s only available from the OCP the OCP may give the user the option of opening the two mail slot areas independently or together
10. Drive Iv CDB Interpreter Slots Free Total 80 96 7 Robotic M Trace E OCP Input E ay Iv OCP Output M SCSI Module Iv SDCI Module Quick Links Support Help Logout Figure 25 Configuration Log page INFORMATION _ The trace level and trace filter selection options can only be set by Service personnel Setting event notification parameters This page allows the user to set event notification to On Choices for event notification are e Notify Errors Select this item to be notified of Library errors via email e Notify Warnings Select this item to be warnings of Library errors via email To E mail Address Enter the email address of the individual you would like to receive the errors and or warnings e E mail Domain Enter the email domain name of the individual you would like to receive the errors and or warnings e SMTP Server Address Enter the address of thee mail server of the individual you would like to receive the errors and or warnings identity Status Conrdiguration Operations Saraca System Deve Network User Date Time Log Event Notification Restore Defauits Sytem Siats Notification Level Cetical Events ew Legend O Cetical aed Warning Everts ree Wednesday 12122008 e Cetical Waming aed Configuration Events Library Name FLX10268A To Email Address Sen E Z D SC v Email Domain Drive 1 Status Dissblod SMTP Server Address 0000 ed Per eu ae ried Library Time 12 13 06 16 33 CET Support He
11. Loop ID Network Dialog Description Text DHCP IP Address Gateway Netmask 6 5 Service View Logs Values Auto Detect 1 2 4 8 Gb s Automatic point to point arb loop Soft Hard 0 124 Auto Detect 1 2 4 8 Gb s Automatic point to point arb loop Soft Hard 0 124 Values enable disable IPVA I PV4 IPVA Comments shows only speeds supported by drive According to loop mode No choice available if Type is set to Automatic or point to point No choice available if Type is set to Automatic or point to point shows only speeds supported by drive According to loop mode No choice available if Type is set to Automatic or point to point No choice available if Type is set to Automatic or point to point Comments Values form O 254 The following screenshots display typical log dialogs All logs are displayed in the same manner You can browse to each dialog entry by pressing right button If you press enter you will see a more detailed description of the chosen log entry To choose an entry use up down button There is no circular function at this page handling If you reached the first or last element you can only move backwards To exit this dialog press left button Error Dialog Please see example in Informational Dialog Warning Dialog Please see example in Informational Dialog I nformational Dialog AP Series Ali e Exit View Logs HOGIGEVuEIEINRT Ne
12. Right Mail slot if ii Gun Oidomet r Robotic 3 Lo 4 Hg En i 1 Es Linka Figure 16 Status Library page Viewing dynamic drive information This page provides detailed information about all drives that are present in the Library Galck Links Figure 17 Status Drive page Viewing the tape cartridge inventory This page provides detailed information about the tape inventory in the Library A summary of each magazine is shown To get detailed information click on the button This will expand the display for the specified magazine Inventory As Of 16 24 19 Library Timo Figure 18 Status Inventory page 6 15 Configuration Changing the system configuration As changes are made they will only be applied after the Apply Selections or the Submit button is selected After making the selection a warning page will inform the user of the impact of their proposed change In some cases a pop up screen will ask the operator to confirm their change Many changes will also require a reboot Changes that can be made are e Library Name e Library LUN Hosted by Drive e Library Mode Random Sequential Automatic Auto load Loop E Active Slots e Mail slot Enabled isennty Status Configuration Operations Saraca System Drive Network User Date Time Log Evert Nohhoator Restore Deteuits ISyMomConfipuration E Library Name FLX10268A EE a 1 Currently No Drive Configured As LUN Master Deve W
13. connected and has reported an error Not present gt drive was removed Disabled gt drive present and powered off Idle gt drive is connected and has a cartridge loaded Main menu entry structure Mail slot open menu functions There are no dialogs available for this menu entry Entering this entry starts directly the mailslot opening operation MainMenu Configuration Service Open Mailslot s Status Information Status Menu functions Library Dialog Robotic cesta Moving Recovery Idle etc Activities by robotics Last Error Error Sung 00000000 Last Let entry of error trace of error trace Reserved Active Slots O max Slots Library Mode Manual Random Sequential Auto Cleaning Cartridges Cartridges Xe Count of Count of cleaning cartridges cartridges Cleaning Request Drive 1 Which drives requests cleaning Drivel 4 Dialog Only logical valid drives were shown These tables show the common part of dialog for all drive types Drive Status Idle Rewind etc Activities from drives Drive Tape Source Not loaded unknown label slot number Last Error Error sting In In degrees Celsius Celsius Temperature xx Temp Range SCSI Drive Dialog Additional dialog fields for SCSI drives CE FC Drive Dialog Additional dialog fields for FC drives Description Text Drive Activity Link A B no light no link logged status of connectio
14. does not unlock via OCP or RMU Emergency release If you are not able to remove the magazines using OCP and RMU an emergency release mechanism is available WARNING Use only in emergency fall 1 Unplug the power cord from the Library 2 Find the access holes for the right and left magazines see Error Reference source not found Number Description 1 Right magazine release 2 Left magazine release Table 10 Access to manually release a magazine 3 To manually release the magazines push the end of a straightened paper clip into the access hole for each magazine at the back of the Library While holding the paper clip have a second person pull the magazine out of the front of the unit See Error Reference source not found Step Process 1 Insert pin into access hole 2 Release and remove magazine Table 11 Removing the left magazine If there are additional tapes still in the Library or if you were unable to manually remove the magazines and drive please contact service for further instructions 7 3 Tape Library error codes If an error occurs during operation of the Library the Library stops the current operation and displays an error code on the LCD screen Unless otherwise noted in Table 11 on page Error Bookmark not defined try to resolve the error by cycling power to the Library and retrying the last operation If the error persists contact support personnel Support menu tree Example error code EVENT 6 A5
15. weight 33 56 Ibe 18 3 kg f Ln p n AA SUN CAUTI ON A discharge of static electricity can damage static sensitive devices or micro circuitry Proper packaging and grounding techniques are necessary precautions to prevent damage NOTE Provides additional information Read this manual Do not open Top Cover No servicing except that which is described in this manual Ventilation The product should be situated so that its location or position does not interfere with proper ventilation Heat The product should be situated away from heat sources such as radiators heat registers furnaces or other heat producing appliances Power sources The product should be connected to a power source only of the type directed in the operating instructions or as marked on the product Power cord protection The AC line cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against it paying particular attention to the cord at the wall receptacle and the point where the cord exits from the product Object and liquid entry Care should be taken to insure that objects do not fall and liquids are not spilled into the product s enclosure through openings Servicing The user should not attempt to service the product beyond that described in the operating instructions All other servicing should be referred to qualified service personnel Precautions Do not expose the unit to moisture Th
16. CP Menu Flow Charts INFORMATION Following flow chart only describes the menu dialog flow to facing the basic navigation and NOT the detailed information for each menu dialog I nformation Information Menu Library Identitiy Serial Humber DA RAD Product ID Factor TI Controller FW Reen D DZ 53e Bootonde FW Ruevesiom D SI IP Address 10 2 48 17 Library Hode Maas Bader Amred t nbx Maiskt Erabnd Library LL Host Drive 1 FlexStor H SU Information Open Mailslot s eiu Status ia Commands Configuration Network es 10 2 45 17 55 255 25540 10 3 0 1 Alte 123456 7H30ah Magazine 8 A CET i ii DEE left right FUMR Magazine 2 rue Magazine 3 des T CNN BARILILS 1 Figure 5 Interaction Mode I nformation PS Commands Commands Menu Commands Unlock Left Mag Configuration Unlock Right Mag Service Flector 11 E Commands FlexStor 11 SL Status Unlock Left Mag Information Move media Inventory Unlock Right Mag Flea Stor 11 SL Move Media Source Type Magarin Source Sot 1 Sourte by Label Full Destination Type Magazine 1 Destination M5 1 Figure 6 Interaction Mode Commands Configuration Reie Maa anio ha LE Configure A e Service Fhex tto i BU Move Media Somos Tyre Hagarine 1 Source M ove Soupe Dy E 5 Duestingtion Destination Vru meha EM Cange Configuration Menu Library Configuration Li
17. F1 Where gm Sequence number 6 indicates the position in sequence list O being the most recent Log shows a load error code A5 fan error sub code F1 caused by the fan at the back connector plate The event log with the Library also includes a date stamp for each event Press Enter to display the associated timestamp in the following format ddd hh mm ss HH where ddd days hh hours mm minutes Ss Seconds HH 1 100 second A description of each error code and possible solution is provided in the following table Error Code Description User Action 80 Barcode Reader Error Retry operation after cannot initialize BCR several occurrences contact technical support 81 Barcode Reader Error Retry operation after no response from BCR several occurrences contact technical support 82 EEPROM Error Retry operation after no response from EEPROM located on robotic several occurrences contact controller technical support 83 Robotic controller generic problem Reset the unit and retry operation After several occurrences contact technical support 84 Setting of gripper motor parameters failed Reset the unit and retry operation After several occurrences contact technical support 85 Setting of slider motor parameters failed Reset the unit and retry operation After several occurrences contact technical support 86 Setting of elevator motor parameters failed Reset the unit and retry operation After several occurrences c
18. If the library is configured for the mail slot in only one physical area either only the lower left or only the upper right then the Unlock Mail slot function from the OCP will perform that function with out asking the user to select a mail slot location to open If there are both physical locations configured then the OCP will offer the user the option to select from them The default option will always be to open both locations and the last option will be the 12 slot magazine mail slot For example if 15 mail slots are configured would be Unlock mail slots Both 15 Bottom left 3 Top right 12 Menu item Unlock 1 mailslot 12 mailslot or Unlock 3 mailslot 12 mailslot The robotics always opens the mail slot in the bottom left magazine first After verifying that the mail slot has been opened the robotics moves to the top right magazine and unlocks the 12 mail slot magazine It holds the magazine unlocked for 30 sec The screen on the OCP will alert the user that the top right mail slot magazine is unlocked and shows an icon illustrating where that magazine is to the user If the user does not open the upper magazine within 30 seconds the robot will lock that magazine and go to monitor the bottom left mail slot if it is configured as a mail slot It stays in this position as long as the lower left mail slots are open If the top right mail slot magazine has not already been opened and closed when the lower left mail slot is closed the r
19. Library loosen the two screws anchoring the mounting brackets on the Library to the rack These are captive screws and cannot be removed Remove your Library from the rack Remove the replacement Library enclosure from the packing materials Place the replacement Library enclosure on a solid surface in preparation for installation in to the rack Remove the mounting brackets and guide pulleys from your Library and install them on the replacement Library Loosen the blue thumbscrews on the power supply and pull the power supply from your Library Install the power supply in your replacement Library Loosen the blue thumbscrews on the tape drive and pull the tape drive handle while supporting the bottom of the drive to remove from your Library Install your drive in the replacement Library enclosure Loosen the blue thumbscrews on the Library controller and remove the controller form the Library Install the Library controller in your replacement Library Slide the replacement Library enclosure onto the metal rails that are already in position in the rack Tighten the mounting bracket screws to anchor the replacement Library enclosure to the rack Plug in the power cord and host interface cable into the replacement Library enclosure Power on the Library Run the Library Verify test refer to OCP Service Library Verify Securely package the Library enclosure that was replaced and return to repair center see section 10 9 Technica
20. Verify that your SCSI host adapter is installed correctly Refer to the manual that came with your SCSI host adapter for installation and troubleshooting instructions Pay particular attention to any steps describing the settings of various jumpers and or switches on the host adapter if applicable Make sure that the host adapter is properly seated in the motherboard slot and the operating system correctly detects the host adapter Make sure that the proper device driver is installed for the SCSI host adapter Backup Application I nstallation Refer to the documentation included with your backup application for instructions on how to verify proper installation Some backup software packages require an additional module to communicate with the Library robotics Device Driver Installation Make sure that the proper device driver if applicable is installed for the Library Contact your support representative for more information INFORMATION Many backup applications use their own drivers for the Library and drive Before installing a driver make sure it will not be in conflict with the software 7 2 Troubleshooting table Problem Solution Power Library does not power Check all power cord connections on Make sure the power switch on the front panel is in the ON position Make sure there is power to the outlet Try another working outlet Replace the power cord Contact your service representative No display messages appear
21. agazine Pressing Left Right Buttons changes to the next previous magazine in the order lower left lower right 2 level left 2 level right etc Pressing Up Down gets you back to previous menu Commands menu functions Re inventory Dialog Pop Up Dialog during scanning shown AP Series gU Commands Status Unlock Left Mag Informati Inventor mmm Configuration Unlock Right Mag Service After scanning is complete the command response Popup should indicate the success of the scanning or an error message Unlock right magazines Dialog AP Series 8U Commands Magazines Right Magazines unlocking After robotic has unlocked the magazines the following message will be shown AP Geriec XII Commands Unlocking Magazines Right Magazines unlocked Unlock left magazines Dialog Same procedure as right magazines see previous section Move media Dialog 6 4 Configuration Manu function Library Dialog in Library Mode Random not available Loop Yes No in Library Mode Random not available Reserved Slots 0 96 count of reserved slots Mailslot s enabled enabled disabled EE Auto Cleaning enabled disabled BENE Drives Dialog SCSI Valid SCSI 1D s From 4 to 15 Following items will be shown for FC Drives Port A and B Description Text Port A Fibre Speed Port A Type Port A Loop Mode Port A Loop ID Port B Fibre Speed Port B Type Port B Loop Mode Port B
22. age Error Bookmark not defined for more information Look up the error code try to resolve the failure and power cycle see Tape Library error codes on page Error Bookmark not defined SCSI ID Changed drive SCSI ID but the host server does not recognize the new ID Bad performance Make sure that all SCSI devices on the same bus have unique ID numbers If the SCSI bus is narrow 50 pin only SCSI IDs O through 7 are available Make sure that you cycle power on the Library after changing the SCSI ID Reboot the host server Tape Library Performance The Library is not efficiently backing up data Make sure the Library and tape drive are on their own SCSI bus and not daisy chained to another tape drive or to the hard drive being backed up Make sure the Library is connected to a LVDS SCSI bus and there are no SE devices on the same bus because this will cause the entire bus to negotiate down to SE speed Use an Ultra320 SCSI bus and high quality cabling with the Library Do not connect the Library to a narrow SCSI bus Try a new cartridge A marginal cartridge can cause performance problems due to bad spots on the tape requiring retries Backing up data that compresses poorly or is already compressed will lower performance Check the size of the files Small file size can impact performance Confirm that the backup application is utilizing block sizes of at least 32KB preferably 64KB Refer to the ba
23. age white activates the drive Identity Status Configuration Operations Senice System Drive Network User Date Time Log Event Notficatbon Restore Defaults Drive 1 Power O Figure 21 Configuration Drive page Changing the network configuration This page shows the current network configuration of the Library and allows modification to the configuration When a change is requested a pop up box will ask to confirm the changes A list of changes that can be made are E DHCP Address checked On or unchecked e IP Address e Network Mask E Gateway Address Kent ratus Configuration Options Sonmce Seale imos Network Uer DateTime Log Extent Nobficabion Peatree Defaulls Tai alig Ira in DHCP Address 4 Updated Wednesday T2 T2006 HS Addresa 15 358 44 Hetweok Mask Libary Home FLEA Goteway GGdrgan atus X Ore Comm En A Equred if changes are dona Refresh Submit A nis log vr Dr Sia Disab ihe IP address changes Tha naw ona must ba antered in Ehe addmes bar slots Free Totad 00 46 Maillot d Library Time 1 106 162 haabe Quick Linke Support Logo Figure 22 Configuration Network page Changing the administrative password This page allows the user to add and modify user accounts e Access Level Choose from 1 Standard 2 Admin or 3 Service Access Level Name the name associated with the chosen Access Level New Password The password can be a maximum of ten characters Repeat Pas
24. ary a always remove all tapes to reduce the overall weight of the Library m Obtain adequate assistance to lift and stabilize the library during installation or removal observe local health and safety requirements and guidelines for manual material handling Required tools 1 83 Phillips screwdriver 2 T10 Torx screwdriver included in you shipment There are two sets of eight M6 screws in the accessory package that came with your library The type of rack that you have will determine the type of M6 screw that you will use To install the library 1 Determine the location in your rack for your Library to be installed and using a pencil mark the location on each vertical rail in your rack 2 Using the appropriate M6 screws for your rack type and a 3 Phillips screwdriver secure one rail to each side of the rack in your chosen rack location Secure both the front and back of each rail to the rack The rails extend to fit a variety of rack depths The correct orientation of the left and right rails is shown in Figure 11 Figure 11 Installing the rails into the rack aun A DG E BEI EB El BBLEB BE E c a all N SBeaggea 3 Secure the Library to the rack using a 3 Phillips screwdriver placed through the small holes in the mounting bracket to tighten the M5
25. brary open any HTML browser and enter the IP address of the Library To configure the RMU you must set the IP address at OCP or DHCP Library status icons Status icons indicate the following conditions Symbol Description v The green Status Ok icon indicates that the Library is fully operational and that no user intervention is required The yellow exclamation point for Status Warning indicates that user intervention is necessary but that the Library is still capable of performing operations b mm x The red X Status Error indicates that user intervention is required and that the Library is not capable of performing operations Table 8 Status icons Login CAUTION Some options of the RMU take the Library offline This inactive mode can interfere with host based application software causing data loss Make sure the Library is idle before attempting to perform any remote operations that will take the Library offline To login select the access type and enter the correct password There are three levels of access e Standard user level e Admin user level E Service personnel user level Access to this level is by Service personnel only e Each level affects which areas you have access to and what actions you can initiate from those areas User Guest 9 Admin Service Password Clear Figure 13 RMU Login page I dentity This page provides access to the static information about the system The f
26. brary Mater Dre Dee L Library Mode Prado Autolosd KA Leem AA Meserwod Sinis baakt pra mat Auto Clarin dd Configuration Network information Denes Library Commands Network onfiguration am Service Open Mailskot s DAF IP Achhean Meters Cabe Figure 7 Interaction Mode Configuration a Previa Port A Fibre pe Jute Deber Port A Type Aen Po A Loop Mot Left right Pert A ALPA Port B Fibre Speed utn ng Pert B Loop Mode Port B ALFA Port A Type Port A Loop Mode Port A ALPA Port B Fiene Speed Port B Loop Mode Port B ALPA Ia uad 11 H Move Media Source Type EA OLEO Heros 8 Port A Fibre Speed Pana Dele Auto Left right d Service Service Menu Library Drives Rector US Service Library Figure 8 Interaction Mode Service 6 11 Tape cartridges Before you begin using the Library an understanding of the media type use maintenance and how to properly label and write protect your tape cartridges will help you to prolong the life of your tape cartridges as well as the tape Library AP Series tape Library cartridge type The cartridge types supported depends on the drive types installed The Library will support any type of data cartridge and cleaning cartridge the drive will support INFORMATION Some tape drives includes support for both rewriteable and WORM data cartridges Write Once Read Many WORM data cartridges provide an enhanced level of data security a
27. called a Fabric to connect devices Everything between the ports on Fibre Channel is called the Fabric The Fabric is most often a switch or series of switches that takes the responsibility for routing The library allows the selection of the following Fibre Channel port behaviors LN Port default setting an automatic configuration that tries arbitrated loop first then switched Fabric L Port arbitrated loop N Port point to point protocol in a switched Fabric topology Preparing the host IMPORTANT Use proper procedures to prevent electrostatic discharge ESD see use wrist grounding straps and anti static mats when handing internal components Follow these general guidelines Make sure that your backup application supports the SCSI host bus adapter m If the host server is connected to a network check with the system administrator before turning off power Install a suitably rated HBA Remember that if there are any SE devices on the same SCSI bus the entire SCSI bus will negotiate down to SE speed and severely degrade performance and limit cable length Make sure that LUN scanning is enabled on the SCSI host adapter Verifying the connection Depending on the server configuration you may need to change the SCSI IDs of the library When the host server is powered on install the software and or driver s that are compatible with the library Backup software packages may require additional software or lic
28. ckup application documentation for details Check the network bandwidth from the host computer If you are backing up data over a network consider comparing to a local only backup Make sure the backup server has enough memory to handle the bandwidth of the backup or restore Clean the tape drive See Cleaning the tape drive on page Error Bookmark not defined for instructions Media Attention LED ssues Contamination by loose debris Non acclimated media Cartridge is incompatible Expired cleaning cartridge Bad defective contaminated media Avoid contamination by ensuring that the Library is installed in a clean contamination free environment Cartridges should be stored vertically in their plastic cases Continue cleaning the tape drive as needed A cartridge should be acclimated for at least 24 hours before being used particularly if it has been stored at a substantially different temperature or level of humidity than the Library Use only cartridges that are compatible with the drive type Make sure you are using an Ultrium universal cleaning cartridge See Cleaning the tape drive on page Error Bookmark not defined A cleaning cartridge is good for Ultrium universal libraries 50 cleans If the Media Attention LED is cleared and although the drive has been cleaned immediately re displays each time a particular cartridge is reloaded that cartridge should be suspected as being defective Export the ca
29. e and 2 this device must accept any interference received including interference that may cause undesired operation Part 15 Class A of the FCC Rules is designed to provide reasonable protection against radio and television interference in a residential installation Although the equipment has been tested and found to comply with the allowed RF emission limits as specified in the above cited Rules there is no guarantee that interference will not occur in a particular installation Interference can be determined by turning the equipment off and on while monitoring radio or television reception The user may be able to eliminate any interference by implementing one or more of the following measures m Reorient the affected device and or its receiving antenna Increase the distance between the affected device and the computer equipment Plug the computer and its peripherals into a different branch circuit from that used by the affected device m If necessary consult an experienced radio television technician for additional suggestions 12 3 Canadian Certification This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations ICES 003 Class A 13 Index AIP VENUS esca bras desa 15 backup AD DICALION staba 23 PP 23 Barcode label suuessses 41 Barcode reader sssss 41 cartridges USING nn 40 Cartridges VAD GING mem 41 Wri
30. e stabilize the cartridge to operating temperature for the same amount of time it was exposed to extreme temperatures or 24 hours whichever is less Do not place data cartridges near sources of electromagnetic energy or strong magnetic fields such as computer monitors electric motors speakers or X ray equipment Exposure to electromagnetic energy or magnetic fields can destroy data and the embedded servo code written on the media by the cartridge manufacturer which can render the cartridge unusable m Place identification labels only in the designated area on the cartridge Labeling tape cartridges Attaching a barcode label to each tape cartridge enables the Library and application software to identify the cartridge quickly thereby speeding up inventory time Make it a practice to use bar code labels on your tape cartridges Your host software may need to keep track of the following information via the associated barcode e Date of format or initialization Tape s media pool Data residing on the tape Age of the backup Errors encountered while using the tape to determine if the tape is faulty IMPORTANT The misuse and misunderstanding of bar code technology can result in backup and restore failures To ensure that your bar codes meet manufactures quality standards always purchase them from an approved supplier and never print bar code labels yourself Ultrium tape cartridges have a recessed area located on the front of the car
31. e ee EENG 77 Recycling ana disposa Better m 78 Regulatory INTO MAN EE 79 121 eene Ee E 79 12 2 POC United tales EE 79 12 3 Canadian GemiticalO essa M 79 3 Figures Figure 11 Installing the rails mtotberack ENEE 21 Figure 11 Installing the mounting brackets and guide pulleys 000 ccc cccccceesssseceeeeeeeeeesseeeeeeeeeeeeseeeeeeeeeeaas 21 Figure 13 Attaching the SCSI cable to the LTO3 full height drive 23 Figure 14 Attaching the terminator to the LTO3 full height drive 23 4 Tables Table 1 Table 2 Table 3 LTO3 HH tape library specifications LTO3 FH tape library specifications ce cceccccccccecesessseceeeeceeeaeeseceseceeeaeesssceeeseeeeaeenseeeseeeeeueaneeeeeeeseaas LTO4 FH tape library specifications 5 Installing the tape library AP Series TL8000 8U tape library features and requirements The AP Series tape library provides a compact high capacity low cost solution for simple unattended data backup This unique design houses up to 96 tape cartridges in a compact 8U form factor with easy access to tape cartridges via eight removable magazines and a mailslot left side triple mailslot The magazines can hold up to twelve left magazine including mailslot and twelve right magazine cartridges The library can support up to six LTO3 half height tape drives four LTO3 full height tape drive or four LTO4 full height tape drives The library occupies one SCSI target address for the single drive version and uses dual LUN
32. e on scratch cartridge and run Library Health Check again If the error recurs contact technical support Check if the indicated fan is operational and not obstructed If the error persists contact technical support Check ambient temperature conditions and check all fans after several occurrences contact technical support Retry operation if not successful contact technical Support Retry operation if not successful contact technical Support Cycle Power after several occurrences contact technical support Retry operation if not successful contact technical support Retry operation if not successful contact technical Support 8 Servicing 8 1 Possible tools needed To service a Library you may need one or more of the following tools Flat blade screwdrivers large and small 3 Phillips screwdriver Ground strap 8 2 Electrostatic Discharge CAUTION Static sensitive A discharge of static electricity can damage static sensitive devices or micro circuitry Proper packaging and grounding techniques are necessary precautions to prevent damage To prevent electrostatic damage observe the following precautions e Transport products in static safe containers such as conductive tubes bags or boxes e Keep electrostatic sensitive parts in their containers until they arrive at static free stations e Cover the Library with approved static dissipating material Provide a wrist strap connected to the work sur
33. e operating temperature for this unit is between 10 C 50 F and 35 C 95 F Use the unit on a firm level surface free from vibration and do not place anything on top of the unit Product Warranty Caution The warranty for the tape library shall not apply to failures of any unit when The tape library is repaired or modified by anyone other than the manufacturer s personnel or approved agent The tape library is physically abused or used in a manner that is inconsistent with the operating instructions or product specification defined by the manufacturer The tape library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent The tape library is repaired by anyone including an approved agent in a manner that is contrary to the maintenance or installation instructions supplied by the manufacturer The manufacturer s serial number tag is removed The tape library is damaged because of improper packaging on return Unauthorized modifications to the unit configuration by the customer may result in loss of guarantee by the vendor Rack stability N WARNI NG To reduce the risk of personal injury or damage to equipment m Extend levelling jacks feet to the floor Ensure that the full weight of the rack rests on the levelling jacks feet a Install stabilizing feet on the rac
34. e the magazine The screen on the OCP will alert the user that the top right mail slot magazine is unlocked and show an icon illustrating where that is to the user If the user does not open the upper magazine within 30 seconds the robot will lock that magazine While the user has removed the 12 mail slot magazine the robotics stays at the top right home position As soon as the user has re inserted the mail slot magazine the robotics starts the mail slots inventory scan While the 12 mail slot is unlocked but not removed an incoming SCSI command needs to be queued The command will be executed as soon as the user has removed the magazine or the timeout has been exceeded If a SCSI command comes in while the 12 slot magazine is removed the robot will service that command and then inventory the 12 slot magazine if it was inserted during the SCSI command Figure 12 Slot numbering right magazine Number Description 13 24 LTO slots Table 7 Slot numbering right magazine 6 13 Remote Management Unit RMU Overview Many of the same operations performed from the operator control panel can also be performed remotely using the Remote Management Interface The RMU lets you monitor and control your Library from any terminal connected to your network or through the World Wide Web WWW The RMU hosts a dedicated protected Internet site that displays a graphical representation of your Library After establishing a connection to the Li
35. ector on the back panel of the library if the library is the last or only device on the SCSI bus see Figure 13 Otherwise attach one end of a SCSI cable to the remaining port and the other end to the next device on the SCSI bus Make sure that the last device on the SCSI bus in properly terminated Figure 14 Attaching the terminator to the LTO3 full height drive d N N GN EN Fi Sy CY lt gt LAN j SO f 3 e KO IG os D E e oy P I NGA m Ce eL cs D NU d a a uh OLG I led x A p N S O O C H eu AN E 5 Attach the power cable to the power connector on the back panel of the library see Figure 14 6 Plug the power cable into the nearest properly grounded power outlet Figure 15 Attaching the power cable 1 CAUTI ON To disconnect all power from the library remove the power cord from the outlet The power button only puts the power on stand by 7 Turn on the library using the power button Check the LCD screen to make sure the library is receiving power If it is not check the power connections and your power source During the Power On Self Test POST all four LEDs are illuminated briefly followed by a flashing Ready LED When the initialization sequence is complete the Home screen will be displayed Plug in the host server or workstation and all attached dev
36. ednesday 12132906 Library Mode Random Sequental Automatic Library Name FLX102658A C Autoload L Loop Status X Drive Comm r Attive Slots 96 Code F102 Maitsiot Enabled e Auto Clean Enabled D ed eee xg m Barcode Label Length Reported To Host H ze Library Time 12 13 06 16 25 Barcode Label Aligmment Reported To Host Lek E Retesh Apply Selectons Logout Figure 19 Configuration System page Changing the license key configuration This page if present allows the user to add additional functionality to the unit by entering license key information Please contact your supplier to see if this function is available in your model Identity Status Configuration Operations Service System License Key Drive Network User Date Time Log Event Notification arta Add new License Key View Legend 10 17 07 16 09 53 Library Name FLX101EB8 Status Y Ready Slot Extension 1 reboot needed 8U39P6SEGDB25A2 never Drive 1 Status Y Ready Slot Extension 2 reboot needed 8U3996SEGDB2LA2 never Slots Free Total 46 48 Slot Extension 3 reboot needed 8U39P7SEGDB25B2 never Mailslot Disabled Slot Extension 4 reboot needed 8U3997SEGDB2LB2 never Library Time 16 09 53 Quick Links Help Logout Figure 20 Configuration License Key page Changing the drive configuration This page shows the current configuration of all drives in the Library and allows modification to the configuration The user is also able to select Power on through this p
37. ensing to communicate with the library robotics Ensure the library is properly terminated If the library is the only SCSI device other than the SCSI host adapter on the selected SCSI bus it must be terminated Likewise if the library is physically the last SCSI device on the SCSI bus it must be terminated Only the devices physically located at the beginning and end of the SCSI bus should be terminated m Confirm the host server s operating system recognized the library in Microsoft In Windows XP Windows Server 2003 or in Windows 20006 by going to Settings gt Control Panel gt System gt Hardware gt Device Manager gt Tape Drive and or Media Changer For more information on verifying the connection of SCSI devices consult the operating system documentation Unpacking the tape library Before you begin clear a work surface to unpack the library Select an open 8U rack location allowing easy access to the host server and an easily accessible power outlet CAUTI ON If the temperature in the room where the library will be installed varies by 159 C 309 F from the room where the library was stored allow the library to acclimate to the surrounding environment for at least 12 hours before unpacking it from the shipping container Unpacking the library 1 Before opening and removing the library from the shipping container inspect the container for shipping damage If you notice any damage report it to the shipping compa
38. erating system If the application software that you are using is not communicating with the Library after installation check the following SCSI ID The Library uses a single SCSI ID Depending on other devices attached to the same SCSI bus and their SCSI IDs you may need to change the SCSI ID of the Library or tape drive before you can use the Library Review the manuals for the other devices on the SCSI bus or your operating system to determine which SCSI IDs are currently in use LUN scanning Use dual LUNs to control the tape drive LUN 0 and Library robotic LUN 1 These models require an HBA that supports LUN scanning and LUN scanning must be enabled SCSI Cabling Verify that all SCSI cables are securely connected at both ends Check the length and integrity of your SCSI cabling Check the SCSI connector for bent pins The length of the internal SCSI cabling inside the Library is 2 feet 60 cm This length must be included in any calculations of cable length For LVD SCSI the maximum length for a single device is 82 feet 25 meters For multiple devices the maximum combined internal external length is 40 feet 12 meters a If you have a combination of LVD and SE devices on the bus the maximum cable length reverts to the SE specification which for Ultra devices is 10 feet 3 meters for four or fewer devices and 5 feet 1 5 meters for more than four devices Termination If the Library is the only SCSI device ot
39. erential Diff or High Voltage Differential HVD SCSI bus This library is compatible with a narrow 50 pin SCSI bus using a 68 pin to 50 pin adapter that terminates the unused 18 pins Not included with the library These adapters are sometimes labeled high byte termination SCSI host bus adapters HBAs To get optimum performance from your AP Series tape library you need a SCSI bus that can transfer data at a rate that supports the library s maximum burst transfer speed see Maximum storage capacity and data transfer rate on page 11 If necessary install a SCSI host adapter software and compatible driver s Refer to the manuals for the host computer and the SCSI host adapter for detailed information A single ended SCSI host bus adapter will severely degrade performance and limit cable length Also if there is any SE devices on the same SCSI bus the entire SCSI bus will negotiate down to SE speed severely degrading performance LUN scanning The AP Series tape library uses a single SCSI ID per drive and dual LUNs to control the tape drive LUN 0 and library robotic LUN 1 The library requires an HBA that supports LUN scanning If it is not enabled your host system will not scan beyond LUN O and will fail to discover the library It will just see the tape drive I MPORTANT Some HBAs such as RAID controllers do not support LUN scanning Fibre Channel Fibre Channel allows for an active intelligent interconnection scheme
40. eset the unit and retry operation After several occurrences contact technical support Reset the unit and retry operation After several occurrences contact technical support Check if magazine are completely inserted and retry operation After several occurrences contact technical support B4 B5 CO C1 C2 C6 C7 DO D1 D2 D5 D7 Cartridge did not transport completely Gripper could not pick cartridge and CP sensor not present After pushing the cart CP sensor still present Robotic controller does respond on command Network initialization failed Telnet Interface initialization failed Web server initialization failed Ping command did not reached target Cannot Upgrade from USB ROM error ROM checksum incorrect RAM error Power on Self Test POST has failed NVRAM error R W operation to NVRAM has failed Display Error Communication to display failed Fatal system error Reset the unit and retry operation After several occurrences contact technical support Check network cable and network configuration If the error recurs contact technical support Check network cable and network configuration If the error recurs contact technical support Check network cable and network configuration If the error recurs contact technical support Check network cable and network configuration If the error recurs contact technical support Retry of Firmware upgrade if not s
41. ests to verify the usability and reliability of the Library The user selects the number of test cycles before starting the test To cancel the test before it completes the cycles select the Stop button Wertty Status Configuration Operabons Sorvice General Diagnostic Fo mware Reboot Library Logs Clean Drive General Diagnostic Demo L View Legend ed Wednesday 12 13 2006 No Cycles 16 3941 Library Name FLX10268A Status x Scanning Drive 1 Status Disabled Slots Free Total 79 96 Mailslot ad Library Time 12 13 06 16 38 Figure 31 Service General Diagnostic page Determining and updating firmware This page displays the current Library and all drive firmware versions Firmware can be downloaded to the host then uploaded to the drive in the Library by using this page CAUTION After a Library upgrade the system restarts automatic Mentity Status Configuration Operations Service General Diagnostic Firmware Reboot Library Logs Clean Dove Currently Installed Library Firmware 001 View Legend Library Firmware File Geer Wednesday 12 13 2006 16 40 1 Library Name FLX 102684 Status Upgrade Orive 7 235 gEAEENENNNNNNNg25 MRESSNNNNMNgs253 2 SN X Scanning Drive 1 Status Di Disabled Slots Free Total 80 96 Mailslot Ais abled Library Time 12 1306 16 39 Figure 32 Service Firmware page Rebooting the Library CAUTION Some options of the RMU take the Library offline This inactive mode can interfere with host based applicatio
42. face and properly grounded tools and equipment E Keep the work area free of no conducting materials such as ordinary plastic assembly aids and foam packing E Make sure you are always properly grounded when touching a static sensitive component or assembly e Avoid touching pins leads or circuitry e Use conductive field service tool 8 3 Removing and replacing a tape drive Tape drives are installed at the back of the Library When replacing one drive in a two drive configuration you can power down the drive that you are replacing without interrupting power to the rest of the Library INFORMATION This part is hot pluggable It is not mandatory to power down the Library to replace a drive To remove a tape drive 1 Using your Remote Management Unit or the Operator Control Panel unload the tape cartridge s from the drive to be removed 2 Select menu item Service Drives Power and power off the drive C Figure 36 Replacing a tape drive Steps Description 1 Power down the Library using the power button on the front pan 2 The LED on the tape drive being removed is off 3 4 5 Remove the power cable SCSI cable and terminator if applicable from the tape drive being remowed 6 Loosen the captive thumbscrews on the drive Table 13 Description for Figure 50 IMPORTANT Before pulling the lower drive sled out please pull the product ID tag located below the drive sled see Figure 53 detail 1 Other
43. gainst accidental or malicious alteration of data on the tape cartridge The WORM data cartridge can be appended to maximize the full capacity of the tape cartridge but the user will be unable to erase or overwrite data on the cartridge Using and maintaining tape cartridges Do not degauss Ultrium LTO data cartridges These data cartridges are pre recorded with a magnetic servo signal This signal is required in order to use the cartridge with Ultrium LTO tape drives Keep Ultrium LTO cartridges away from strong magnetic fields Before you use the Library to ensure the longest possible life for your data cartridges follow these guidelines a Use only the data cartridges that are designated for your model of library drive Clean the tape drive when the Clean Drive LED is illuminated Be sure to use only Ultrium Universal cleaning cartridges Do not drop a cartridge Excessive shock can damage the internal contents of the cartridge or the cartridge case itself making that cartridge unusable Do not expose your data cartridges to direct sunlight or sources of heat including portable heaters and heating ducts The operating temperature range for your data cartridges is 10 to 352 C The storage temperature range is 40 to 602 C in a dust free environment in which relative humidity is always between 20 percent and 80 percent non condensing m f the data cartridge has been exposed to temperatures outside the ranges specified abov
44. her than the SCSI host adapter on the selected SCSI bus it must be terminated Likewise if the Library is physically the last SCSI device on the SCSI bus it must be terminated Only the devices physically located at the beginning and end of the SCSI bus should be terminated Refer to the manuals supplied with other devices on the SCSI bus for information on enabling or disabling termination on those devices To terminate the Library locate the terminator in the accessories package and press it firmly into either of the two SCSI connectors on the back panel of the Library Secure the terminator by tightening the finger screws until snug The supplied terminator is dual mode and will work on both Low Voltage Differential LVD and Single Ended SE SCSI buses Check all SCSI and power connections and confirm that the unit is attached to a valid SCSI SE or LVDS bus Compatibility Ensure that the Library is compatible with the SCSI host adapter and backup application you plan to use For a list of compatible SCSI adapters and application software check with your SCSI host adapter manufacturer or backup application vendor INFORMATION The host bus adapter for the Library should be SCSI 3 LVDS A single ended SCSI host bus adapter will severely degrade performance Also if there is any SE devices on the same SCSI bus the entire SCSI bus will negotiate down to SE speed and severely degrade performance SCSI Host Adapter I nstallation
45. ices Turn on any other devices you turned off earlier 10 Turn on the server 6 Operating the tape library 6 1 Operator Control Panel OCP Navigation Menu The navigation screen is divided into two columns The left column lists the main menu items and the right column lists the submenu topics of the currently selected main menu item To select one of the main menu items press the UP DOWN button the menu topics will scroll so that the active topic will always be in the center of the screen When scrolling to a new menu item the submenu topics will be automatically displayed on the right side of the screen To select a main menu item press OK the main menu item is now fixed and the submenu topic item is now inverted Pressing UP DOWN will now scroll the submenu topics up and down Example AP Series 8U MainMenu Open Mailslot s Network Status Inventory TIAM oss Commands Drives Configuration Pressing Enter AP Series 8U Information Open Mailslot s Network status Inventory information Commands Drives Configuration Navigation Dialog Key Up Down Left Right Enter Examples AP Series 8U Previous Info This example shows a basic informational dialog where no changes can be made The left right button Action Choose previous item in dialog Choose next item in dialog For some dialogs a new page is shown if there are more than one simila
46. ill inventory the magazine 8 8 Removing and replacing a magazine using the RMU l To login enter the correct password and press Enter Guest 9 Admin Service Password Figure 40 RMU Login page 2 Goto Operations Magazines This page see Figure 41 allows the user to release the right or left magazine from the Library 3 Press the Release button H H ZnT BDT FlexStor II RMU Wm User service Identity Status Configuration Operations Service Move Media inventon Magazines Magazine Right D View Legend 29 11 05 17 42 23 Release Library Name FLXB0007B Status Y Ready Drive 1 Status Y Ready Slots Free Total 11 20 Mailslot Closed Library Time 17 42 23 Support Help Logout Figure 41 Operations Magazine page 8 9 Removing and replacing the base chassis You will need a 3 Phillips screwdriver to remove and replace the base chassis assembly Before beginning be sure the tape drive or drives does not contain a tape cartridge To remove a cartridge see Moving tapes in the Library on page Error Bookmark not defined To remove the components in the base chassis and the base chassis from the rack LL 2 3 4 QM 10 11 12 13 14 15 16 17 18 19 20 Obtain adequate assistance to lift and stabilize the Library during removal and replacement Remove the magazines from the Library Turn off power to the Library and disconnect all cables From the front of the
47. k a In multiple rack installations secure racks together m Extend only one rack component at a time Racks may become unstable if more than one component is extended 2 0 Bb U N Contents Warnings and symbols EE d Wel dei CC 5 Product Warranty CAUTION srta aan dia 5 Raco Stan H 5 A o e ee cand EA 6 A e OP O CR n 9 TADOS 10 I nstalling the tape User 11 AP Series TL8000 8U tape library features and requirements 11 Maximum storage capacity and data transfer rale 11 o NEU 12 Rear panel iaa 14 Inside COMP el EE 16 Location requirements oir E TT 17 e UE TE 17 SCSI host bus adapters HBAS ssssseseeseesssseseeeene nennen nennen nnne rnnt rns nnn 18 BEE wn Un e E UTR dans 18 miei A S EE POE A pred A A 18 Preparing the ER mn 18 Verifying the conpechon E 19 Unpacking the tape library occcocccconncocccccnncnncnononncnncnonnnncnnononannnnnononnnnnnnnnnnnrnnnnnnnnnrnnnnonanancnns 19 Identifying product componente nennen nennen nnns nnn nnn nsn nnn nnns nna nnns 20 FACKMOUNTING the IDEA RETO T 20 Connecting the SCSI and power cable cc ccececccccecceseseeeeeeeeeeeeeeeeeeeeeeeesaeaeeeeeeeessseeaeeeeeeeessaaas 23 Operating the tape library eege gege 25 6 1 Operator Control Pane
48. l OCH 25 Navigation Mor m 25 zoe tons 25 NEWS FIA OG ER Re E ii O R RRR 26 Eeer 26 eo eisai tenons E EE AE EE 27 6 2 General OC Ee EE 27 deeg lu el le m MER m Let 27 Command TOSPONS E 27 A A os casanx otunsectsexecesses 28 mie Rez EEN 28 6 3 Main menu entry structure 28 Mail slot open menu functions nennen nnne nnn nnne nnn nans 28 Status Menu functions Library Dualog 29 Drive1 4 Dialog eeeesseeeeeeeeeseeeeee nennen nennen nnne nennen nn nnn nn nien nn nn ine sanas sa annis 29 SCSI Drive Dialog 29 FO S DIe DIO erien PX ee eee one 30 SA9 DVS Ree EE 30 A Jigs ek dese abn deine vant ten dese OEA 30 Library HR Ve MEET 30 Drive1 4 Dialog 31 A a 32 o Pi O o EE 32 Commands unt Lee E 33 Re inventory Dialog ENEE 33 Unlock right magazines Dialog 33 Unlock lett magazines Dig cursis 34 Move media Dialog En oci e ae onte EU eiu cuve eee aid ete 34 6 4 Configuration Manu in Ted EE 34 Dany D IO AA iinet Ad aida 34 DAVES EC a AAA AAA AA A 34 Network DIO viaria T A A E A A a 35 A A ote ine 35 MIG LOOS A lent vases OH 35 ETOr DIO eR 36 WARMING DIO e ET 36 Intormational Dalia taa 36 A m M 36 Gontudguralorn DIalOGg iusisctet olus a eli iste 36 All Events DIAIOG ME 36 6 0 LIBrar
49. l AP Series TL8000 8U specifications 9 1 Physical specifications Characteristics Product alone Packaged Height 352 0 mm 533 0 mm Width 480 0 mm 589 0 mm 206 00 mm 287 0 mm max Weiaht Appr 21 3 kg 41 3 kg 1 full height drive j 1 full height drive accessories power cord CD Quick Start Guide Table 14 AP Series TL8000 8U physical specification 9 2 Maximum storage capacity and data transfer rate AP Series TL 8000 8U tape Library with LTO3 half height drive Maximum storage capacity Native 38 4 TB 96 data cartridges Compressed 76 8 TB assuming 2 1compression Maximum data transfer rate per drive Native 60 MB s 216 GB hr Compressed 120 MB s 432 GB hr assuming 2 1compression Drive type LTO3 half height drive up to 6 Number of slots 96 including mail slots MSBF 1 Million Interface SCSI LVD SE SAS AP Series TL8000 8U tape Library with LTO3 full height drive Maximum storage capacity Native 38 4 TB 96 data cartridges Compressed 76 8 TB assuming 2 1compression Maximum data transfer rate per drive Native 60 MB s 216 GB hr Compressed 120 MB s 432 GB hr assuming 2 1compression Drive type LTO3 full height SCSI SAS drive up to 4 Maximum storage capacity Native 38 4 TB 96 data cartridges Compressed 76 8 TB assuming 2 1compression Maximum data transfer rate per drive Native 80 MB s 288 GB hr Compressed 160 MB s 576 GB hr assuming 2 1compression Table
50. l changes are lost if you are 6 2 General behavior Error handling Any error is displayed as a pop up on top of the current screen This dialog has to be confirmed A warning will be handled in the same manner but it will disappear after a defined period of time The dialog will show the error code in hexadecimal format and the associated text description Command response After a command is executed an information window will pop up to give brief information about success or failure Animations Any command where the execution takes longer a pop up dialog with information about current actions or necessary user instructions is displayed Home screen After a timeout of approximately 3 minutes without user interaction the menu returns to the home screen automatically The home screen displays the following information Description Text Values Library Status Ready Warning Error Library Name string IP Address valid IP V4 Address Drive 1 Ready Error error code Not present Disabled Idle Drive 2 Ready Error error code Not present Disabled Idle Drive 3 Ready Error error code Not present Disabled Idle Drive 4 Ready Error error code Not present Disabled Idle Slots empty full Xx XX Drive status 6 3 Ready gt drive is connected Comments including any library activities Drive status Drive status Drive status Drive status O max Slots with reserved slots Error gt drive is
51. lbs Four FH drive unit 52 kg 114 4 Ibs Single FH drive unit 64 kg 140 8 Ibs Two FH drive unit 67 kg 147 4 lbs Two HH drive unit 65 kg 143 0 Ibs Four FH drive unit 73 kg 160 6 Ibs The Library should be placed in an area with minimal sources of particulate contamination Avoid areas near frequently used doors and walkways stacks of supplies that collect dust printers and smoke filled rooms Excessive dust and debris can damage tapes and tape drive 20 80 percent RH non condensing Back Minimum of 15 4 cm 6 inches Front Minimum of 30 8 cm 12 inches for mail slot Minimum of 60 cm to remove magazines Sides Minimum of 5 08 cm 2 inches Table 4 Location requirements SCSI requirements The AP Series tape library incorporates a wide SCSI 2 or SCSI 3 Low Voltage Differential LVD SCSI bus but may also be attached to a Single Ended SE SCSI bus Make sure your SCSI host adapter or controller supports these standards If you connect the library to an SE SCSI bus or if there are SE devices attached to the same SCSI bus the library s performance is limited to the maximum data transfer speed and maximum cable lengths of the SE bus For these reasons PIVOTSTOR LLC strongly recommends that you do not use a SE SCSI bus with the library I MPORTANT Do not connect an LTO3 device to a SE SCSI bus as it will severely degrade performance I MPORTANT The AP Series tape library is NOT compatible with a standard diff
52. lp Logout Figure 26 Configuration Event notification page Restoring factory defaults This page allows the user to reset the configuration to the factory defaults restore vital product data and save vital product data System Dres KE User Date Tite Log Event Na ficabon Restore Defis Wastere Factory Dein Regions View Legend Updated Wednesday 12 13 2006 165441 Library Mame FLX102684 goes X Pen Comm En Codo F107 Drive T Status Disabled Slot Fren Towi 30656 Mailslat Disabled Library Time 12 13 06 163 Help Logout Figure 27 Configuration Restore defaults page 6 16 Operations Moving media within the Library This page allows the user to move tape cartridges within the Library The source and destination are selected and then the move button in the center of the screen is clicked to activate the move Wett States Configuration Operations Serme Move Media inventory Magazines inafi EE Source Destination Updated Wednesday 12 13 2606 Element Swan Inima DECH AR ns eS fot E Ful O flot 1 Empty A rary Name FLX10268A e Statue X Lena Comm En O Sia 7 Full O Sie 2 Empty Codo F102 Sit 12 Ful O Slot 3 Empty Drive 1 Status Dinatiad O Stot 18 Full O Slot 4 Empty Slots Free Total 20 96 O Slot 23 fue O Sot Empty Mailslot Disabled O Sa 54 Ful Move O Siot 3 Empty Library Time 12 13 06 16 36 O Sot 42 Fur O Sot Empty Sat 46 Ful O Stot 10 Empty O Slot 53 f ut O Slot 11 Ergty O Sict 60 Full
53. n for out logged in port A and B S peed A B SAS Drive Dialog 1 2 4 8Gbps current speed Additional dialog fields for SAS drives Description Text Cooling Fan Drive Activity Information Information at these dialogs always show current settings from library drive These are the settings sm made by configuration dialogs and not a status Library Dialog Description Text Serial number Product ID Controller FW Revision Boot code FW Revision IP Address Library Mode Reserved Slots Mailslot Library LUN Host Drive oe see OC REN CET o SS SS Manual amp Random Sequential Auto XX Enabled Disabled Drivel 4 Dialog SCSI drive dialog Uem Sem sran CORN Emma on me se ennen CO EES erer me 000 FC drive dialog E CTE CEE EECH WWNN string Topology A Auto point to point arb loop Topology B Auto point to point arb loop NENNEN SAS drive dialog Description Text Firmware Revision Vendor ID Product ID Serial Number WWPID A WWPID B Firmware Revision Network Description Text DHCP IP Address Netmask Gateway Link MAC Address I nventory Values Comments String String string string string string String Values Comments enabled disabled XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX Active Inactive XX XX XX XX XX XX This is a graphical dialog which shows the inventory of the library magazine by m
54. n replaced maintaining the original Library controller then select Replace backup data 8 5 Removing and replacing a power supply To remove a power supply Power supply is installed at the back of the library Before you remove the power supply 1 Turn off power to the library power button on the front panel 2 Remove the power cord cable 3 Loosen the three captive thumbscrews on the power supply see Figure 55 Figure 38 Position of the three thumbscrews 4 Pull straight back on the power supply to remove it from the library Replacing the power supply 1 Unpack the new power supply from its package 2 Slowly insert the new power supply into the bay and align the connectors on the library while supporting the power supply assembly 3 Tighten the captive thumbscrews until the power supply is secure 4 Replace the power cord cable 5 Switch on power to the library power button on the front panel 8 6 Replacing a redundant power supply INFORMATION The second power supply can be installed without powering down the library Ee 1 Loosen the three screws on the library see Figure 39 step 1 2 Unpack the redundant power supply from its package 3 Slowly insert the new power supply into the bay see Figure 39 step 2 and align the connectors on the library while supporting the power supply assembly 4 Tighten the captive thumbscrews until the power supply is secure 8 7 Rem
55. n software causing data loss Ensure that the Library is idle before attempting to perform any remote operations that will take the Library offline This page is used to perform a Library reboot There is a default time delay when the Web page refreshes itself This time should be sufficient to reload the page However during a reboot the connection to the Library may be lost If the connection is lost the user will have to reload the page manually Metty Status Cenhguration Operations Service Genera Deagnoahe Fermer Reboot Library Loga Clean Dee ATA Si TI uz I View Legand Updated Wednesday 12 13 2006 1640 29 Library Name FLX10268A S x Scanning Drive 1 Status Disabled Slots Free Total 80 96 jailstot Dis Library Time 12 13 06 16 39 Figure 33 Service Reboot page Viewing Library logs This page allows the user to view the Library logs after entering the following Log Type Total Number of Entries Start Entry Number of Entries per Page Update Clear Log Dump Log Figure 34 Service Library Logs page Cleaning tape drive This page allows the user to clean the tape drive Weg Su M Opens Senge EA Slot ii Drive i el Figure 35 Service Clean drive page 7 Troubleshooting 7 1 Installation problems Problems encountered during the installation of the Library are usually caused by improper SCSI bus configuration application software configuration errors or an incorrectly configured op
56. nu or execute an action Rear panel The rear panel of the tape Library provides access to SCSI Fibre Channel FC and SAS connectors tape drive bays the power connector Ethernet serial and the USB port o 000 00 0 6000 oe Figure 2 Rear panel with four full height FC tape drive 000 Figure 3 Rear Reen with four full height SCSI tape drive omm 2 memes ety TR mr ee NL EE NL IL DEL NN DN CMM e eme b s m eme no m 12 Serial port ze EEGEN ns Slots for redundant Power Supply Table 2 Rear panel overview Inside components Table 3 Inside components Location requirements Choose a location that meets the following criteria Criteria Rack requirements Room temperature Power source Weight without media Weight with media 96 LTO cartridges Air quality Humidity Clearance Definition Standard 19 inch rack with 8U of clearance 10 359 C 50 95 F AC power voltage 100 127 VAC 200 240 VAC Line frequency 50 60 Hz Place the Library near an AC outlet The AC power cord is the product s main AC disconnect device and must be easily accessible at all times Single FH drive unit 43 kg 94 6 lbs Two FH drive unit 46 kg 101 2 Ibs Two HH drive unit 44 kg 96 8
57. ny immediately 2 Open the box See step 1 3 Carefully remove the shipping materials from the top of the Library Remove the accessory package and set aside 4 Remove the two rack rails if included and set aside 1 Lift the Library out of the carton and remove the bag from the Library Remove the foam cushion from the back of the Library Save the packaging materials for future use CAUTI ON Do not place the library on either end or sides as this may damage the library Identifying product components Confirm that you have received the following m Library a Terminator not in all configurations a SCSI FC or SAS cable not in all configurations m Power cord not in all configurations m Rack mount kit not in all configurations 2 rack mount rails m 1 bag of eight M6 screws for the Rack 9 5 mm square holes in the rack column m 1 bag of eight M6 screws for rack mounting 6 85 mm round holes in the rack column 2 mounting brackets m 4 M3x6 Torx screws to fix the mounting brackets 2 guide pulleys m 2 M3x6 Torx screws to fix the guide pulleys m 2 M5 screws to secure the mounting brackets to the rack Documentation CD m Quick Start Guide Rackmounting the library The Library easily installs into a standard 19 rack system taking up 8U of space The AP Series TL8000 8U tape Library with two FH drive weighs 24 5 kg without media WARNING Weight Risk of personal injury or damage to the Libr
58. obot will again go unlock the top right magazine This process is intended to address the situation where the user has unlocked both mail slot positions and is first working on exchanging cartridges in the bottom left mail slot before removing the top right mail slot magazine After exceeding the 30 sec timeout a messaging such as To access the top right mail slots must be closed is required to inform the user why the top right magazine is not immediately accessible The robot again holds the mail slot magazine in the unlocked state for 30 seconds with the messaging and icon displayed to the user informing them of this state From this state the user should have the ability to press the OK key to cancel the 30 second timeout lock the 12 slot mail slot and proceed with an inventory of the mail slots If a SCSI command initiates a move operation while the mail slot s is are open the robotics moves back to the bottom left monitoring position as soon as the operation has been completed regardless if the SCSI command was executed successfully or failed While the 12 mail slot is unlocked but not removed an incoming SCSI command needs to be queued The command will be executed as soon as the user has removed the magazine or the timeout has been exceeded Menu item Unlock 12 mail slot magazine The robotics moves to the top right magazine and unlocks the 12 mail slot magazine It holds the magazine unlocked for 30 sec waiting for the user to remov
59. ollowing information can be found although no changes can be made from this page e Serial Number e Product ID e Currently Installed Library Firmware a Boot code Firmware Revision IP Address e Library Mode identity Sisiua Caniigquration Opeemaana Enna Library Dag Feta Hambar 35615 0013 Viena Legend Product Ir FhexStor H Updated Wednesdar 12 13 2006 iue nal dst i e Ge LibryHeme Hp IP Address 10 2 16 152 Status Ready MAC Address 00811102684 Shot Fras Totad 0056 VIVAS Node Name 2000000E 11 NESA Libary Tima 21206 1607 QuickLinks Logout Figure 14 Identity Library page Viewing static drive information This page provides detailed information about the drive No changes can be made from this page dibonalty Status Configuration peenions Semion Library Drive Drive information IIT Physical Drive Slot Number 3 Ve Legend Library LUN Hosted By Drive Yes Updated Wednesday 12 13 2006 Ha 16 14 14 Library Hame FLXTUBHA Gene Connect Des Drive 1 Stein v Ready Slots Frea Total 80 96 Mailelne nabod Library Time 12 13 06 16 13 Quick Links Suppl Haln Logout Figure 15 Identity drive page 6 14 Status Viewing dynamic Library information This page displays the dynamic information about the Library such as the current status of the components The following information can be found on this page Status Cartridge in Operation Odometer Total Power On Time Robotic Status Magazine Left Magazine
60. ontact technical support 87 Setting of rotation motor parameters failed Reset the unit and retry operation After several occurrences contact technical support 88 89 8A 8B 8C 8D SE SF 90 91 92 Setting of sled motor parameters failed Gripper blocked Slider blocked Elevator blocked Rotation blocked Sled blocked Cannot find gripper block within the expected range Cannot find slider block within the expected range Cannot find elevator block within the expected range Cannot find rotation block within the expected range Cannot find sled block within the expected range Reset the unit and retry operation After several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical
61. or more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product 12 Regulatory information This section describes the tape Library compliance with safety and regulatory agency standards INFORMATION To comply with the following regulations and standards the tape Library must be properly installed in an office or industrial environment with shielded cables and adequate grounding of the SCSI bus and the input power 12 1 Device Standards ANSI Small Computer System Interface 2 SCSI 2 X3 131 1994 m ANSI SCSI 3 Primary Commands X3 301 1997 m ANSI Information and Technology SCSI 3 Medium Changer Commands SMC NCITS 314 1998 m ANSI SCSI Parallel Interface 2 SIP 2 X3 302 1998 m IEC 60297 Rack Standards Countries Standard by BDT European Union CE USA Canada FCC ETL Germany GS Semco 12 2 FCC United States The computer equipment described in this manual generates and uses radio frequency RF energy If the equipment is not installed and operated in strict accordance with the manufacturer s instructions interference to radio and television reception might result Tested To Comply With FCC Standards For Home or Office Use This equipment complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interferenc
62. ord could fracture resulting in the internal contacts being exposed which potentially could subject the user to a shock hazard Manufacturer disclaims all liability in the event a non manufacturer approved power cord is used Manufacturer disclaims all liability in the event a non manufacturer approved power cord is used CAUTI ON Failure to remove the power cables from these devices could result in damage to the library To connect the SCSI and power cable to the tape library 1 Shut down and turn off the selected server Turn off all attached devices such as printers and other SCSI devices Remove the power cables from the server and all attached accessories 2 Attach one end of the SCSI cable included in the accessory package to one of the connectors on the back panel of the library see Figure 13 Figure 13 Attaching the SCSI cable to the LTO3 full height drive 3 Attach the other end of the SCSI cable to the connector on the SCSI host bus adapter or to the connector on the previous device on the SCSI bus NOTE The host bus adapter should be LVDS A SE SCSI host bus adapter will work but will severely degrade performance and limit cable length If there are any SE devices on the same SCSI bus the entire SCSI bus will negotiate down to SE speed and severely degrade performance Never attach the LTO3 tape drive to a SE SCSI bus 4 Attach the terminator to the remaining SCSI conn
63. ort the media in order to clean the state Cannot write to or read from tape Cleaning Cannot load the cleaning cartridge Make sure that the cartridge is write enabled move the write protect switch to the enabled position Make sure you have the appropriate data cartridge for your Library model Make sure you are using an Ultrium cartridge that has not been degaussed Do not degauss Ultrium cartridges Make sure that the cartridge has not been exposed to harsh environmental or electrical conditions and is not physically damaged in any way Many backup applications do not read or write to cartridges that were created using a different backup application In this case you may have to perform an erase format or label operation on the cartridge Make sure you understand any data protection or overwrite protection schemes that your backup application may be using which could prevent you from writing to a given cartridge Retry the operation with a different known good tape Clean the tape drive See Cleaning the tape drive on page Error Bookmark not defined Make sure you are using an Ultrium universal cleaning cartridge See Cleaning the tape drive on page Error Bookmark not defined Contact your service representative Errors Displayed on Operator Control Panel I in Library operator panel inventory display There is an error code on the LCD See Operator control panel OCP overview on p
64. oving and replacing a magazine CAUTION The magazine must only be removed manually in an emergency Failure to follow normal procedure can cause data loss and equipment damage The magazines should be released using the Operator Control Panel OCP or the Remote Management Unit RMU Recommends that you release the magazine using the OCP or RMU however if the OCP process fails or if the magazine needs to be removed when the power to the tape Library is off you can manually release the magazines This OCP option lets you gain access to the left and right magazine Access to the magazines requires the use of the Administrative password To remove a magazine 1 From the Home screen press Previous or Next on the OCP until the screen displays Operations 2 Press Enter to select 3 Press Up or Dawn until the screen displays either Unlock Left Magazine or Unlock Right Magazine Press Enter to select the desired magazine to unlock Enter the Administrative password if requested The display will read Left Magazine Unlocked or Right Magazine Unlocked Pull the released magazine out of the Library E P oz The screen will now display Insert Left Magazine or Insert Right Magazine The Library cannot perform any other operation until the magazine is replaced After exchanging tapes in a magazine slide the magazine completely into the Library The magazine will lock into place once it is correctly installed and the Library w
65. r dialogs e g in the drive configuration dialog you can step from Drive 1 to the next prev Drive Note All configurations you made are lost if you have not saved the changes made in the current page See above Selects current item to change the current value Pressing Enter again makes the changes valid and you can choose another item with Up down buttons Slot Label Info navigate the user through inventory magazines Comment Circular movement Circular movement If the dialog displayed has more than one page arrows will appear on the right side pointing up and or down when you press down on the last item of the current page you switch to the next page of the dialog topic See above AP Series 8U 13 40 Configuration Drive 1 gt Library Master Yes Port A Settings Speed Automatic Type Automatic Loop Mode Around the world ALPA Automatic a Y N A Status Ready This dialog shows multiple pages If DOWN is pressed at the ALPA item the next page will appear See here AP Series 8U 13 40 Configuration Drive 1 E Port B Settings Speed Automatic Type Automatic Loop Mode Around the world ALPA Automatic Save Cancel Status Ready NOTE At these dialogs all changes are lost if you are change with left right button to another dialog unless you press the save button change with left right button to another dialog unless you press the save button NOTE At these dialogs al
66. rary stores the customized inventory data in memory 6 12 Magazines Cartridges are stored in magazines Up to 12 cartridges can be stored in each magazine Magazines may be removed and inserted individually The AP Series tape Library has two removable magazines in the 8U Library see Figure 11 and Figure 12 Magazine access can be password protected For safety reasons the robotic motion is stopped when a magazine is removed See section Error Reference source not found The magazines can be released using the Operator Control Panel or the Remote Management Unit RMU In case the OCPor RMU initiated process has failed or the Library no longer has power a manual emergency release is available See section O Inserting tape cartridges into a magazine The slot numbering scheme is shown in Figure 11 for the left magazine and Figure 12 for the right magazine Figure 11 Slot numbering left magazine with mail slot Number Description 15 t Mail slot Ox 2 12 LTO slot Table 6 Slot numbering left magazine 1 Unlock the magazines and remove it from the Library Use the OCP see section 8 7 or use the RMU see section 8 8 2 Insert cartridge in the magazines 3 Put the magazines back to the tape Library Mail slot Mail slots are used to import export individual cartridges without interrupting Library operation The command to open the mail slot may be denied if the robotics is busy with some operation In that case
67. ressing the button will initiate a controlled Power Down of the unit soft power down LED CLEAN Amber Illuminated when the tape drive has determined that a cleaning cartridge should be used Cleaning is only necessary when the Library directs you to do so Additional cleaning is not necessary LED READY Green Illuminated when power is on Blinking when there is tape or Library robotics activity LED ATTENTI ON Amber Illuminated if the Library has detected a condition that requires attention by the operator LED ERROR Amber Illuminated if an unrecoverable tape drive or Library error occurs A corresponding error message displays on the LCD screen see for more information 7 Right Magazine 12 slot mail slot Front panel OCP display consisting of a QVGA graphic display The OCP screen displays actions and status information menu items or error messages equivalent to the operation mode Right Magazines UP button The UP button is used to navigate through menu items RIGHT button The RIGHT button is used to navigate through menu items Window panel front Control key DOWN button The Down button is used to navigate backward through menu items LEFT button The LEFT button is used to navigate through menu items Left magazine with Mail slot Left Magazins Table 1 Front panel overview Control key ENTER button The ENTER button is used to go to a sub me
68. rtridge and load a known good cartridge In some cases a cartridge can be worn out have a defective Cartridge Memory or have been formatted as a Firmware Upgrade Cartridge Any cartridge that is suspected of being defective or contaminated should NOT be reused in any drive Device Not Detected on SCSI Bus Connected to a high voltage differential SCSI bus host adapter Table 9 Troubleshooting table Attach device to a LVDS SCSI host adapter bus SCSI cable length exceeded use shorter cable or remove other devices from the bus Check for conflicting SCSI IDs Check that the HBA supports LUN scanning and this feature is enabled Device not properly terminated See Installation problems on page Error Bookmark not defined Power on device before powering on the host computer Check that the device has been powered on and is not in an error state Check the SCSI connector for bent pins Removing stuck tapes from slots 1 Unlock the magazine and remove it from the Library a Use the OCP see section 8 7 or b use the RMU see section 8 8 2 The finger holes on the back side of the magazines see Error Reference source not found allow the user to push the cartridges out of the slot Remove and insert the cartridge mechanically Repeat the process ten times During this process any burrs on the cartridges will be removed Insert cartridge in the magazine Put the magazine back to the tape Library Vig Magazine
69. s for the tape drive and library robotic The AP Series tape library is compatible with most operating systems and environments that support the SCSI interface However the library requires either direct support from the operating system or a compatible backup application to take full advantage of its many features Maximum storage capacity and data transfer rate Maximum storage capacity and maximum data transfer rates are as follows Table 1LTO3 HH tape library specifications CHARACTERI STI C SPECI FI CATI ON Maximum storage capacity 96 data Native 38 4TB 96 x 400 GB Compressed 76 8TB cartridges 2 1 compression Native 60 MB s 216 GB hr Compressed 120 MB s 432 GB hr 2 1 Maximum data transfer rate one drive compression Native 120 MB s 432 GB hr Compressed 240 MB s 864 GB hr 2 1 Maximum data transfer rate two drives compression Table 2LTO3 FH tape library specifications CHARACTERI STI C SPECI FI CATI ON cartridges Compressed 76 8TB 2 1 compression Native 80 MB s 288 GB hr Compressed 160 MB s 576 GB hr 2 1 Maximum data transfer rate per drive compression Table 3LTO4 FH tape library specifications CHARACTERI STIC SPECI FICATION Maximum storage capacity 96 data Native 76 8TB 48 x 800 GB cartridges Compressed 153 6TB 2 1 compression Native 120 MB s 432 GB hr Compressed 240 MB s 864 GB hr 2 1 Maximum data transfer rate per drive compression Front panel
70. screw on each side of the Library Figure 11 Installing the mounting brackets and guide pulleys N ES f R E i L id 7 Es s p A L Mee o N E b a is 8 N l a IS A Aa aan L Ji pl e a 4 Install the library guide pulleys on each side of the library using the 2 Torx screws included in the rack kit see Figure 10 step 2 5 Install the mounting brackets of the library using the 4 Torxs screws included in the rack kit Shown in Figure 10 step 3 With library guide pulleys and mounting brackets installed slide the library onto the rails Secure the library to the rack see Figure 12 using a 3 Phillips screwdriver placed through the small holes in the mounting bracket to tighten the M5 screw on each side of the library Figure 12 Securing the library to the rack Connecting the SCSI and power cable NOTE The LTO3 tape drive is an Ultra 160 or 320 SCSI LVD device Only cables and terminators specified for Ultra160 or 320 use or labeled as Multi Mode should be used WARNING Use approves power cords Not doing so can result in the following not meeting individual country specific safety requirements m insufficient conductor amp city that could result in overheating with potential personal injury and or property damage an unapproved power c
71. support Run Library Health Check after several occurrences contact technical support 93 94 95 96 97 98 99 9A 9B 9C 9D Gripper outside range Gripper has reached a position beyond the expected range Slider outside range Slider has reached a position beyond the expected range Elevator outside range Elevator has reached a position beyond the expected range Rotation outside range Rotation has reached a position beyond the expected range Sled outside range Sled has reached a position beyond the expected range Cartridge present sensor not found Sled home sensor not found Rotation home sensor not found Sled position sensor not found Gripper range out of specification Slider range out of specification Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check after several occurrences contact technical support Run Library Health Check
72. sword Enter the new password again OCP Access PIN Enabled Select this item if you would like the Operator Control Panel display to be password protected OCP Access PIN Code the password for accessing the OCP when the OCP Access PIN is enabled e Repeat OCP Access PIN Code Enter the OCP Access PIN Code again e Support Name the name of the individual within your company to contact for RMU or Library support e Support Phone the phone number of the individual within your company to contact for RMU or Library support e Support Email the email address of the individual within your company to contact for RMU or Library support New Password Enter Exactly Eight Numbors earararn Repoat Password ma Figure 23 Configuration User page Setting date time This page allows the user to set the time and date and how it will be displayed 16 ss Dee Day 13 Mag 12 _ vear 2006 Figure 24 Configuration Date Time page Setting error log mode This page allows service personal to set the error log mode to Off Continuous or to stop trace at first error System Drive Network User Date Time Log N pem Wed Log Configuration Pror Log Muna C Of Continuous C Stop Trace At First Error Trace Level KR cmd 7 Response E Event i 16 45 38 WM Trace Data E Low Level Trace E Recovered Error Library Name FLXIDZEGA F Hard enor KE X Scanning Trace Filter Iv Main Iv
73. te Protecting s s 41 erige RTT TE 15 Configuration secci n adn doa ace ets 49 Date Time seen 52 BUM 50 Event notification 53 Eo E 52 Velo 51 Restore defaults 53 SA 49 Bl gm eT 51 slg 20 FIVE T L 56 DAVE SE M TET 19 Emergency release 55 error uo 72 OTO src EE 15 eol T ee ree 67 Bap E 15 ele ie det 71 ANS nemen 18 Front panel esee 14 POSEY E 46 ale 47 Installation problems 58 Jee Un e ecd screen ee PPP 20 Installing location requirements 20 Interaction Mode Status Information 35 Interaction Mode Inventory EE 36 Interaction Mode Configuration seeeeeeeee 37 Lie 39 Library Compatible cesses eee e eee e cease 12 SUID DOG EEN 12 EA PP VER EE DU FU 45 LUN SCANNING ene 23 Magazines cc cece cece se emn 41 Mail slot ssseee nnm 16 OCP O 41 Operating the tape Library 32 Operation Magazine sismo 55 ODGlALONS xdv dai da 54 INVENTO a dee 54 Move Media eere 54 Operator Control Panel 32 WIGntles ao eR 34 PACKAGING EE 77 Physical specifications 75 POST eda casar aesti pbi 31 Power cable Knei 71 REDIACE aia E 72 Power connector
74. the back of the Library Before you remove the Library controller 1 Turn off power to the Library power button on the front panel 2 Remove the power cord cable 3 Loosen the two captive thumbscrews on the Library controller see Figure 37 MS AA Figure 37 Position of the thumbscrews 4 Pull straight back on the Library controller to remove it from the Library Replacing the Library controller 1 Unpack the new Library controller from its package 2 Slowly insert the new Library controller into the bay and align the connectors on the Library while supporting the controller assembly 3 Tighten the captive thumbscrews until the Library controller is secure 4 Replace the power cord cable 5 Switch on power to the Library power button on the front panel The Library maintains a backup of all Critical and Configuration Data separate from the Library controller so that when replacing the Library controller the Critical and Configuration data can be maintained and will not have to be entered manually again When replacing a Library controller or a chassis FRU there will be a mismatch between the data on the Library controller and the backup data When such a mismatch is detected the user will be requested to determine which set of data is correct If the Library controller has been replaced then select Identity data mismatch to copy the backup data onto the Library controller If the chassis FRU or Robotics FRU has bee
75. to notify any person or organization of such revision or changes Contacting PivotStor LLC USA PivotStor LLC 7274 Clairemont Mesa Blvd San Diego CA 92111 USA 858 279 7807 About this guide This guide provides information about a Installing the AP Series TL8000 8U tape library Configuring and operating the AP Series TL8000 8U tape library Troubleshooting the AP Series TL8000 8U tape library a Upgrading and servicing the tape library a Installing the Optional Remote Management Unit RMU a Installing the tape library in a Rack Intended audience This guide is intended for system administrators and general users who need physical and functional knowledge of the AP Series TL8000 8U tape library 1 Warnings and symbols IMPORTANT All safety and operating instructions should be read before this product is operated and should be retained for future reference This unit has been engineered and manufactured to assure your personal safety Improper use can result in potential electrical shock or fire hazards In order not to defeat the safeguards observe the following basic rules for its installation use and servicing N DANGER High voltage Risk of electric shock Do not remove cover or back No user serviceable parts inside Refer servicing to qualified service personnel DANGER Adanger condition due to the weight of the unit Weight P symbols are accompanied by an approximation of the product s
76. tridge next to the write protect switch Use this area for attaching the adhesive backed bar code label Only apply labels as designated in Figure 9 Figure 9 Ultrium tape cartridge and proper bar code label placement IMPORTANT The bar code label should only be applied as shown in Figure 24 with the alphanumeric portion facing the hub bottom side of the tape cartridge Never apply multiple labels onto a cartridge as extra labels can cause the cartridge to jam in a tape drive Write protecting tape cartridges All rewritable data cartridges have a write protect switch to prevent accidental erasure or overwriting of data Before loading a cartridge into the Library make sure the write protect switch on the front of the cartridge is in the desired position Slide the switch to the right to write protect the cartridge A small pad lock is visible indicating that the cartridge is write protected see Figure 10 Slide the switch to the left to allow the Library to write data to the cartridge see Figure 10 Figure 10 Write protecting the Ultrium data cartridge Number Description 1 Write enabled 2 Write protected 3 Write protect switch 4 Barcode label 5 Insertion arrow Table 5 Write protecting Backward read compatibility See compatibility guide of tape drives used Barcode reader The barcode reader provides inventory feedback to the host application and or LCD screen by reading the cartridge barcode labels The Lib
77. uccessful contact technical support Retry of Firmware upgrade if not successful contact technical support Retry operation after several occurrences contact technical support Retry operation after several occurrences contact technical support Retry operation after several occurrences contact technical support Retry operation after several occurrences contact technical support D8 Data base error D9 No SCSIIC detected DA In Library Health Check Test the barcode reader has read different barcode data for the same cartridge label DC IC Bus failure FO Drive Over temperature Condition Sub code OO drive sled 1 Sub code OI drive sled 2 etc F1 Drive Communication Error Library controller has lost communication to drive Sub code OO drive sled 1 Sub code OI drive sled 2 etc F2 Drive Sled not present Sub code 00 drive sled 1 Sub code OI drive sled 2 etc F3 Drive Hardware Error Sub code OO drive sled 1 Sub code OI drive sled 2 etc F4 Drive Load Timeout Drive has run in a timeout while loading a tape Sub code OO drive sled 1 Sub code OI drive sled 2 etc F5 Drive Unload Timeout Drive has run in a timeout while unloading a tape Sub code 00 drive sled 1 Sub code OI drive sled 2 etc Table 12 Main error codes Retry operation after several occurrences contact technical support Retry operation after several occurrences contact technical support Check barcod
78. wise the slide or the attached label could be damaged 3 Pull straight back on the tape drive handle to remove it from the Library Take care to slightly push down the product ID slide so it does not interfere with the drive sled To replace a tape drive 1 Before installing the new drive inspect the connectors on the tape drive Ensure that the connectors are intact free of any foreign objects and have no cracks or deformed or bent contacts 2 Slowly insert the new tape drive into the drive bay and align the connectors on the Library while supporting the drive assembly 3 Push the tape drive slowly into the drive bay until the drive seats itself against the back of the Library INFORMATION If you are adding an additional tape drive to your Library or if you are upgrading an existing drive be sure to use supported cabling configurations 4 Push the Product ID tag slide back underneath the drive sled When inserted properly only the handle of the slide will be visible Tighten the captive thumbscrews until the drive is secure Connecting the power cable SCSI cable and terminator Power on the Library or power on the drive refer to Changing the drive configuration using the power button on the front panel 8 Select menu item Service Drives Power and power on the drive 9 Run the Library Verify test aM 8 4 Removing and replacing the Library controller To remove a Library controller Library controller is installed at
79. xt gt Date Time Code Description 12006107 12 39 20 34 12106107 12 37 08 12106107 11 22 03 2106 07 11 20 03 12106107 11 12 20 34 12106107 11 10 08 Press OK to View Event Details Detailed Pressing right button will get you on the next log entry AP Series 8U lt Exit View Logs 12106107 12 37 08 i Power On event Configuration Dialog Please see example at Informational Dialog All Events Dialog Please see example at Informational Dialog 6 6 Library submenu functions Run Tests Dialog Description Text Values Comments All Drives Drive 1 4 select drives to test Firmware Upgrade by USB Dialog Description Text Values Comments Upgrade Library USB File EE stick Security Settings Dialog New admin password 0000 is a valid password Restore Default Settings Dialog Pop up dialog for user confirmation 6 7 Drives Test Dialog Test supported by drive Choice list 6 8 Power Drive 1 to Drive 4 Dialog Ok Cancel dialog Power on off depends on current state of selected drive Shows only present drives availability 6 9 Cleaning Drive 1 to Drive 4 Dialog Ok Cannel dialog Shows only enabled drives Firmware Upgrade by tape Dialog Description Text Values Comments Target Drive Shows only enabled drives Source Type Magazinel 8 Shows only full magazines Source Slot1 96 shows only available full slots 6 10 O
80. y SUBMENU UNCION ERR 37 mi We StS EI EE 37 Firmware Upgrade by USB Dialog 37 Security Settings Dialog EE 37 Restore Default Settings Dialog 37 SAMNIO e 37 este Dialog atada nice 37 00 e EE 37 Drive 1 to Drive 4 Dialog i rao Re oxi iia 37 SR MEEEGI i gae CREE 38 Dive to Dive 4 Dialog Lv 38 Firmware Upgrade by tape Dialog 38 6 10 OCP Menu FlOW Ondas CES 38 OTa ON sd 38 Oma EE 39 Sola cue q 39 IN me 40 61T Tape Cama EET Mes 40 AP Series tape Library cartridge Iwpe 40 Using and maintaining tape cartridges ccccccscescceessseceeeseeeeeeeeesseeseeeeeeseeeeeeesaaeseeeeeeas 40 Eabellhg tape caridad esas alii 41 Write protecting tape cartridges AE 42 Backward Tread compallbiliD EE 42 Steeg 42 6 12 IMAG AZINGS sad odiada 42 Inserting tape cartridges into a magazine 43 A i 43 Mail S OCOMIdUTA IO MWaaias M 43 UnlocMals om ia 44 6 13 Remote Management Unit HM 45 A a TT a oe ee Re 45 Bray Status ICONS aladas 46 Login 46 Ierd cT 47 A MT 47 sm oui EE nO Em 49 SA KR ele D UU nt 52 Da SI ec TN 53 PEDOOUNG INE LIDAR Y eer c aveceicae N donee 54 Troes enee ee ee 56 HN Installation PODEM usan adidas 56 SOS ID EE 56 BI SCANN innata a ada 56 ele e 56 MPS deseri me ER 56 SOM OS 56 SCol Host Adapter Instala ii 57

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