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1. cai 24 Controlling the Main 25 Selecting video SOUIGBS cree o RI erre rao edu 25 Mirum 26 PO SoftPresenter ia po Dodd d ED Nt 27 Far end camera control FECC 4 480440 27 Sending receiving Snapshiot uoce tt 28 External MCU control functions tt ettet e Bn dee tg 29 WV NIMG TAGE T P 32 PC SO Presenter its 33 T 120 and other PC applications cita 33 TANDBERG Videoconferencing System USC 34 iE RIS ERAT A ei 34 A LL tod d 35 ia 36 Terminal SERIOS date e atm rte uu etes 38 LEAN Settings etre tio tt drea edu esae p 42 Audio Settings usada 52 EEEa rt 54 configurato Me ia 58 59 Software Options t rote ru ds 59 DIAGNOSIS C RES 60 Peripheral Equipment 2 1er eren Lern arranca upon ener erae e na pea erase 64 WATT ACES OM 64 Document camera sais rd 65 Kensington Lock 65 aria 66 PC SoftPresenter tal 66 MUTET 67 AAA A 73 TANDBERG Videoconferencing Syste
2. LAN call To make a call via a LAN enter an IP address by using a as the dot in the IP address e g 123 3 0 12 will be interpreted as 123 3 0 12 If a gatekeeper is present you may place IP calls using telephone style numbers an E 164 alias according to the numbering plan implemented in the gatekeeper The dialed number will then be translated into an IP address by the gatekeeper TANDBERG Videoconferencing System Getting started Access Code If the system requires an Access Code enter the code and press OK to proceed making a call Enter access code and press OK OK Cancel Using sub address extension address MCU password To specify an ISDN sub address or its LAN equivalent extension address TCS 4 add a star after the number and then enter the sub address extension address Example 12345678 10 lt number gt lt Sub address extension address MCU password When calling to external MCU s requiring a password TSC 1 this password can be added after the star If no password is specified a menu will prompt you to enter the password after connected to the MCU SUB ADDRESS IS USED TO ADDRESS DIFFERENT SYSTEMS ON THE SAME ISDN LINE TCS 4 is USED TO ADDRESS DIFFERENT SYSTEMS ON A LAN WHEN DIALING IN VIA A GATEWAY 17 Getting started TANDBERG Videoconferencing System Selecting setting default number of channels The default call quality setting Auto will be used if no specific
3. 21 Getting started TANDBERG Videoconferencing System Add New Entry When selecting Add New Entry an empty directory entry is displayed Add New Entry Name Number Quality Max gt Set Restrict 56k e On o Off Net Auto gt Save Press to switch a A OK to save changes Save Cancel 1 Move to Name and enter characters using the number keys on your remote control as on mobile phones Use 0 to enter space use to switch between upper and lower case 2 Move Number key in the number and press OK Specify only one number If two numbers are required both numbers should be specified 2x64 or 2x56 calls 3 Select Quality to specify call rate to be used 4 Select Set Restrict 56k to On to restrict the call rate A restricted call is a call to a 56Kbps network 5 Select Net to specify the network profile to be used See Selecting setting default network 6 Select Save to save the entry and return to the Directory menu Delete Entry When Delete Entry is pressed the selected entry is deleted Edit Entry To edit an entry highlight the entry you want to edit and press Edit Entry Edit the entry and select Previous Menu to return to the Directory menu Delete Entry To delete an entry highlight the entry and press DELETE 22 TANDBERG Videoconferencing System General use General use Adjusting volume Press the VoLum
4. activate a software option enter an option key see paperwork accompanying your system see Terminal Settings Software Options connect Press Connect on the remote control A dial tone should be heard if the network is active TANDBERG Videoconferencing System Installation ISDN configuration Press Menu on the remote control Select the menu Terminal Settings then ISDN Settings ISDN Switch Type Line 1 Setup Line 2 Setup Line 3 Setup Advanced ISDN Settings Previous Menu Specify the settings for the selected network in one of the menus below For details follow the instructions in chapter ISDN BRI Settings in this manual LAN configuration Press Menu on the remote control Select the menu Terminal Settings then LAN Settings LAN Settings Streaming Settings H 323 Settings IP Settings Wireless LAN Settings SNMP Settings Previous Menu Specify the necessary LAN settings according to the instructions from your LAN administrator If there is an H 323 Gatekeeper present on your LAN see also H 323 Settings For details follow the instructions in chapter LAN Settings in this manual Getting started TANDBERG Videoconferencing System Getting started System start up Your system should be in standby mode When in standby mode pressing any key or picking up the remote control will wake up the system An incoming call will also wake up the System
5. IF vou ENTER 12345678 IN THE DIAL MENU AND SELECT ISDN THE NUMBER DIALED WILL BE 012345678 Using the three last profiles you can enter the name of a profile prefix and network selection This is useful if you have a fixed prefix for your service provider 57 Advanced use TANDBERG Videoconferencing System Dataport configuration The system provides one standard RS232 serial port to allow a computer to be connected for data transfer and control purposes WHEN CONNECTING TO A PC THE CONNECTING CABLE MUSTBE A STRAIGHT THROUGH RS232 CABLE Dataport If you wish to connect a PC to the Dataport you must ensure that the PC and the system are identically configured The available settings are The Dataport supports 4 different modes Data mode Provides a transparent data channel This Data Port channel can be used for many different Baudrate 1200 2400 4800 purposes such as file transfer application sharing and more When using this mode it is 9600 19200 2 necessary to have a TANDBERG system at Parity o None e Odd e Even the far end Databits 97 Stopbits o1 Control mode Mode e Data Control Modem The control interface provided by the Dataport e T120 supports a subset of the Hayes command set as well as a comprehensive set of system specific commands Previous Menu This mode maintains communication with the Dataport s command interpreter at all times All features available
6. equipment Warnings Water and moisture Do not operate the equipment under or near water for example near a bathtub kitchen sink or laundry tub in a wet basement or near a swimming pool or in areas with high humidity Cleaning Unplug the apparatus from the wall outlet before cleaning or polishing Do not use liquid cleaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation instructions Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician Power Cord Protection Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it paying particular attention to the plugs receptacles and the point where the cord exits from the apparatus Attachments Only use attachments as recommended by the manuf
7. from the hand held remote control can be accessed through the dataport Modem mode Allows you to control the system externally via a PC as in Control Mode Once a call is established Dataport 1 will automatically switch to Data mode When the call disconnects Dataport 1 switches back to Control mode 1 120 Provides a data channel supporting the 120 standard for data communication Using 120 software on your you can communicate with other 1 120 systems using your PC and your system 58 Advanced use TANDBERG Videoconferencing System Language The system supports 11 different languages for its on screen menus Language Please select menu language Deutsch Italiano Norsk Svenska eEspa ol e Portugu s e Chinese e Japanese e Russian Previous Menu Select the preferred language and then press OK to save Software Options The system requires a valid option key to activate Security contains Secure Conference AES and or Presenter functionality A restart of the system is required after entering a new option key If the option key is invalid the original key will be used Software Options Options installed Presenter New Option Key x Previous Menu Use the number buttons to enter the option key Restart The following options are available 1 No option 2 PP Presenter 3 Security PP 59 Advanced use TANDBERG Videoconferencing System Diagn
8. IS SELECTED Normal Telephone quality G728 regardless of bandwidth Off No audio is transmitted Video Auto Will select Motion or Sharpness depending on selected video Motion Optimized for smooth motion video for all video inputs Sharpness Optimized for sharp video for all video inputs H 264 Auto Optimized video quality depending on what is available Off H 264 video compression and decompression will not be used VGA Resolutions Auto VGA capabilities VGA SVGA XGAY and SIF capabilities will be transmitted and enabled Off VGA capabilities will not be transmitted Useful if far end can not handle these capabilities SIF CAPABILITIES WILL ENABLE BETTER VIDEO QUALITY FOR NTSC SYSTEMS SIF 352x240 ISIF 352x480 4SIF 704x480 E2only 35 Advanced use TANDBERG Videoconferencing System Utilities Utilities Autoanswer Off e On MicOff Far End Camera Control e Off Welcome Menu Off Logo MCU Status Line e Off e Auto System Name Menu Password Camera Brightness Monitor Brightness Whitebalance Web Snapshots Previous Menu Autoanswer On The system will automatically answer all incoming calls On MicOff The system will automatically answer all incoming calls and switch the microphone off when the call is connected Press MicOrr to switch the microphone on Off You must manually answer all incoming calls by pressing the Connect key Far end camera control
9. If the system does not respond make sure the power cable is connected Welcome menu After a user definable boot up logo is shown the following menu appears on the screen This menu should provide you with the most important system information The three color coded commands shown correspond with the Quick keys on the remote control This means that to make a call you can press the green quick key Make a Call Directory Standb y Oslo EW Y y 11 74 Ti D Basics TANDBERG Videoconferencing System Getting started The system s most commonly used functions are accessible directly from the remote control by single key presses In addition the user interface is represented by on screen menus Individual items within the menus and lists can be selected by moving a white highlighter bar to the desired option NUL SIN Quick keys The three buttons on top of the remote control refer to the blocks at the bottom of the screen The text inside the blocks will change depending on which menu is selected The three Quick keys have different colors Preset keys Activate pre stored camera positions Video source keys Activate connected video sources Camera control and menu navigation keys Frequently used keys allowing you to control your own camera and the far end camera control your volume select and move self view switch your microphone off and navigate
10. LAN connect a LAN cable from the Ethernet connector on the system to your LAN 3b Wireless LAN Insert PC Card Remove the dummy card by pressing the Eject button next to the slot Insert the Wireless LAN PC Card NOTE Make sure you insert the card in the right direction see drawing Push the card into the slot until the Eject button pops up See Wireless LAN Settings for configuration Installation TANDBERG Videoconferencing System System configuration Switch the system on by activating the power switch on the codec located on the right hand side at the rear of the unit After the system has performed a self test routine product logo and a Welcome menu will be displayed on the monitor NOTE THESE SETTINGS ARE ESSENTIAL FOR OPTIMAL Make a Call Directory Standby SYSTEM SET UP Oslo Enabled but unused ISDN lines lines not active should be disabled Select the Quick Key System Info on the remote control to view line status menu Press MENU ON THE REMOTE CONTROL SELECT THE MENU TERMINAL SETTINGS ISDN SeTTINGS SELECT THE RELEVANT LINE SETUP MENU AND SET ENABLED OFF Enter System Name to identify the system during an MCU conference Select Utilities System Name and enter the name using the number keys as on a mobile phone Select the language you want to use in Terminal Settings Language
11. REQUESTED WHEN SENDING A SNAPSHOT OR SELECTING THE DOC CAM OR PC VIDEO SOURCES Release floor You choose Release Floor to take you Off Air You should do this when you wish to make the floor available to the other participants in the conference 30 TANDBERG Videoconferencing System General use Terminal Names Allows you to see the site numbers or name if supported of other sites connected in the conference View site Allows you to view any participant in the conference other than the participant currently On Air End view Allows you to stop viewing the site previously chosen with View Site and returns your view to the site that is currently On Air Take chair Allows you to request chairmanship of the conference If no one else is currently chairman the MCU will give you the chair Release chair Allows you to relinquish the privileges of chairmanship of the conference Floor to site Allows the chairman to select which of the conference participants is to be broadcast to all other participants Release Floor Allows the chairman to release the floor 31 General use TANDBERG Videoconferencing System Web interface It is possible to access and maintain the system remotely via a local area network LAN using a standard Web browser Connect your system to a local area network Configure your codec Press MENU select Terminal Settings LAN Settings Sp
12. THE QUALITY MENU WHEN YOU RETURN TO THE DIAL MENU BOTH NUMBER AND 2ND ARE DISPLAYED ENTER THE SECOND NUMBER TANDBERG Videoconferencing System Getting started Selecting setting default network To select a specific network press the Net Quick Key when you are in the dial menu Network ISDN LAN Select as Default 1 Highlight the network to be used in your call 2 Press Select to select network or press Set as Default to set the selected network as your preferred choice for this and all subsequent calls If Auto is selected the system will select a network based upon the following criteria If an IP address e g 123 3 0 12 is entered LAN H 323 is selected If the first digits in the number match those set in H 323 Prefix under H 323 Settings LAN is selected In other cases ISDN H 320 is selected If you want to assign a specific prefix to the network selection or if you want to define your own network configuration see Network Profiles in Call Settings Terminal Settings Getting started TANDBERG Videoconferencing System Answer a call connect To answer a call press or the push button at the front of the system Manual answer of a call is needed if the autoanswer facility is switched off See Utilities in Advanced use End a call disconnect To end a call press 5 Correcting keying mis
13. and reliable however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of TANDBERG This document was written by the Technical Support Department of TANDBERG Norway We are committed to maintaining a high level of quality in all our documentation Towards this effort we welcome your comments and suggestions regarding the content and structure of this document Please fax or mail your comments and suggestions to the attention of Product Support Department TANDBERG Philip Pedersensvei 22 1366 Lysaker Norway Tel 447 67 125 125 Fax 47 67 125 234 Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment Our products reduce the need for travel and transport and thereby reduce pollution Our products have either none or few consumable parts chemicals toner gas paper Our products are low energy consuming products Battery handling Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment please follow guidelines on the packing material for handling and disposal of the batteries Waste handling No need to send material back to TANDBERG as there are no consumables to take care of Please contact your local dea
14. by port basis The type and status of the encryption negotiated is indicated by padlock symbols and on screen messages Encryption on the TANDBERG systems is fully automatic and provides clear security status indicators An open padlock indicates that encryption is being initialized but the conference is not yet encrypted Single padlock indicates DES encryption Double padlock indicates AES encryption In addition to on screen indicators the Call Status menu provides two information fields regarding call encryption The first field is the Encryption Code which will identify either AES or DES The second field is the Encryption Check Code and is comprised of an alphanumeric string This string will be the same for systems on either side of an encrypted conference If the Check Codes do not match this would indicate that the call has been exposed to a Man In The Middle attack When a TANDBERG codec with MultiSite functionality hosts a conference the highest possible encryption algorithm will be negotiated on a site by site basis MultiSite conferences can therefore support a mix of AES and DES encrypted endpoints in the same conference A conference will only be as secure as its weakest link Even though conference participants may have negotiated and be running AES encryption if just one participant has negotiated DES encryption the AES system will display the single padlock symbol to advise all users of the low
15. can consist of 10 hexadecimal digits Example Use Key de01ad4dbe The 128 bit key can Select which of the keys shown below you want to use consist of 26 hex numbers Key 1 4 The 64 bit keys can consist of a leading star and 5 characters The 128 bit key can consist of a leading star and 13 characters Start with a and then the text Example 128 bit key secretkeyhome NOTE INCREASED ENCRYPTION LEVEL WILL DECREASE PERFORMANCE 50 TANDBERG Videoconferencing System Advanced use SNMP Settings SNMP Settings SNMP Trap Host 10 SNMP Trap Host 127 SNMP Trap Host 127 SNMP Community Previous Menu SNMP Trap Host SNMP Simple Network Management Protocol is used for monitoring and configuring of different units in a network The codec s SNMP Agent responds to requests from SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events SNMP Trap Host identifies the IP address of the SNMP manager Traps can be sent to multiple SNMP Trap Hosts Enter the IP address of up to three SNMP managers All traps will then be sent to the hosts listed SNMP Community SNMP Community names are used to authenticate SNMP requests SNMP requests must have a password in order to receive a response from the SNMP agent in the codec NOTE SNMP COMMUNITY NAME IS CASE SENSITIVE 51 Advanced use TANDBERG Videoconferencing System Audio Settings A
16. disconnecting the call the snapshot will be erased Sending a snapshot e Press SNAPSHOT snapshot NOTE WHEN CONNECTED TO AN EXTERNAL MCU SENDING A SNAPSHOT WILL AUTOMATICALLY INITIATE A FLOOR REQUEST Viewing a snapshot The last sent or received snapshot will automatically be displayed on your screen Press SELFview to return to normal view Receiving a snapshot A received snapshot will automatically be displayed on your screen Press SELFview to return to normal view Requesting a snapshot Press Far Enb until the FarEndCamera on screen indicator is displayed Press Snapsuot A snapshot from the other side is automatically displayed 28 TANDBERG Videoconferencing System General use External MCU control functions A Multipoint Control Unit MCU enables several sites to participate in the same conference An MCU conference can have different modes Voice Switched means that the image of the person currently speaking will be broadcast to all the other conference participants This will remain the case until another participant starts to speak Continuous Presence shows several participants on the same screen atthe same time Chairman Control functionality enables one participant to control the meeting by selecting which of the conference participants is to be broadcast to the other participants DURING AN MCU CONFERENCE A STATUS LINE WILL PROVIDE INFORMATION ABOUT THE CONFERENCE REMOVE THIS
17. own numbers to the far end Off The system will not send its own numbers to the far end but please note that the network may still send your numbers to the far end Sending Complete On The system will send the ISDN message information element Sending Complete Off The system will not send Sending Complete 41 Advanced use TANDBERG Videoconferencing System LAN Settings Streaming Settings H 323 Settings IP Settings Wireless LAN Settings SNMP Settings Streaming Streaming Settings Address 224 2 34 122 Address Port 22232 TTL Router Hops 1 1 255 Streaming Source Auto e Local e Remote Allow Remote Start Off 9 On Announcements Off o On Video rate kbps lt 4 m 64 NOTE ON SCREEN INDICATOR IS SHOWN WHEN Password STREAMING IS ACTIVE NOTE WHEN STREAMING A CALL BE MADE Previous Menu Start Streaming Back Address Address is defined as the IP address of a streaming client streaming server or a multicast address Giving an address in the range 224 0 0 1 239 255 255 255 will broadcast the stream to any host that has joined the specified multicast group Specifying normal broadcast address 255 255 255 255 will broadcast to any members on the LAN Address Port If several codecs are streaming to the same IP address different ports have to be used in order for the client to know which stream to receive If the first codec streams on port 2240 and the second cod
18. plain text file with one line per access code as shown below To upload this file to the codec follow these steps Open a DOS window and go to the folder where the access txt file is located ftp IP address of your local codec User press Enter or enter IP password bin and press Enter Go to the user folder type cd user Upload the access txt file type put access txt Exit from ftp type bye Menu Password Access to the menu system on the TANDBERG Videoconferencing unit can be controlled using password protection This is done by using the following dataport command menupassword set lt pin code gt The pin code should be maximum 5 five digits To erase the menu password enter an empty pin code 67 Appendices TANDBERG Videoconferencing System Streaming password By setting a streaming password in the streaming menu on the TANDBERG codec a password have to be entered on the streaming client to be able to see the videostream from the TANDBERG Videoconferencing Unit IP Password By setting a IP Password on the TANDBERG codec all access to the system using Telnet FTP WEB requires a password This password can be enabled from telnet or dataport using the command ippassword lt ip password gt To remove this password use the command ippassword From telnet this is only possible by first entering the correct pas
19. quality is selected To select quality bandwidth TYPE OF CALLS Press the Quality Quick Key when you are in the dial menu The Auto 384kbps on ISDN 768kbps IP Quality menu will then be displayed Max 384kbps on ISDN 768kbps IP 768 768 kbps IP only 512 512 kbps IP only 384 384 kbps 6B Quality 320 320 kbps 5B 256 256 kbps 4B Call rate uu Auto 2 oa Ge Telephone 128 128 kbps 2B Bonding H 221 Set Restrict 56k e On o Off 64 64 kbps 1B H 221 Back Teleph Telephone Call Select Quality and press OK NOTE SOME SOFTWARE VERSIONS AND NETWORKS Select Set as Default DO NOT SUPPORT ALL CHANNEL SELECTIONS Choose the preferred quality by selecting the desired call rate in the Rate field You may also press the Set as Default Quick Key in order to make the selected bandwidth the default bandwidth for subsequent calls Set Set Restrict 56k to On to make a restricted call An indicator 56k will be shown behind the number TIP RESTRICTED CALL A RESTRICTED CALL IS A CALL TO A 56 KBPS NETWORK BY DEFAULT THE SYSTEM WILL DIAL AN UNRESTRICTED CALL A CALL TO A 64 KBPS NETWORK AND DOWNSPEED TO 56KBPS IF NECESSARY TO FORCE A RESTRICTED CALL SELECT SET RESTRICT 56k DIALING TWO NUMBERS SOMETIMES ESPECIALLY WHEN CALLING TO AND WITHIN NORTH MERICA IT IS NECESSARY TO DIAL BOTH ISDN NUMBERS WHEN MAKING A VIDEO CALL USING 2x64 KBPS OR 2x56 KBPS SELECT 128 IN
20. CTIVES This equipment complies with HARMONISED STANDARDS Applied in order to verify compliance with directives TEST REPORTS CERTIFICATES ISSUED BY TANDBERG TTC7 02 TANDBERG 1000 Video Conferencing Unit LVD 73 23 EEC EMC 89 336 EEC R amp TTE 99 5 EEC EN 60950 1992 A1 A2 A3 A4 A11 EN 55022 1994 EN 61000 3 2 1995 1 2 EN 61000 3 3 1995 EN 55024 1998 CTR3 Layer 1 2 and 3 Report Certificates No LVD Nemko AS 200046205 EMC Nemko AS 200051122 R amp TTE Comlab 2000 07254 3 2000 07254 4 R amp TTE BABT NC 000165 TECHNICAL CONSTRUCTION FILE NO D12423 YEAR WHICH THE CE MARK WAS AFFIXED 2001 TESTAUTHORISED SIGNATORY ENTATIVE Date of issue KOGSTAD 16 01 2001 AGING DIRECTOR Doc ref D 12423 REV 01 72 Index A Access Code 17 54 67 Add New Entry 22 Adjusting volume 23 Advanced ISDN settings 40 Advanced use 34 AES 55 69 Audio outputs 64 quality 35 setup 52 Auto BRI Config 38 B Basics 15 Battery handling 3 Boot up Logo 71 10 making a LAN call 16 making a video call 16 restricted 18 Call Quality menu 35 Call Settings 54 Call status 62 Camera controlling 25 Cause codes 61 Chairman functionality 29 Channel status 60 Channels 18 Closed Captioning 32 Connecting cables 10 Continuous Presence 29 Control mode 58 Copyright 3 Correcting keying mistakes 20 TANDBERG Videoconferencing System D Data mode 58 Datapo
21. LL DIRECTORY INFORMATION NETWORK TYPE LINE SETUP NUMBERS OR YOUR SPID NUMBERS IP Address Conflict Check The codec will give a warning if there is an IP conflict This check may be initiated by the user by selecting IP Address Conflict Check 62 TANDBERG Videoconferencing System Advanced use Test subsystem You can test the different subsystems of your videoconferencing equipment Test Subsystem H320 Far End Loop o Off e SetLocal e RequestRemote System Selftest Previous Menu Far End Loop ISDN only SetLocal This system will loop all incoming audio and video Local Bamole The remote side will see its own video and hear its own audio The local side will see and hear the remote side An on screen indicator will indicate Local Loop RequestRemote A request will be sent to set the remote side in loop The remote side will see and hear the local side varies depending on implementation of loop functionality Lanal The local side will see its own video and hear its own audio if the other side supports loop If Far End Loop is set to RequestRemote while in a call and the call is subsequently disconnected Far End Loop will be set to Off System Selftest The system performs a check to determine internal hardware integrity Test Network is useful when you want to check if your network connection is active View current settings This window will display all the system
22. LLOWING SETTINGS ISDN switcH TYPE Enter ISDN LINE NUMBERS SPIDs IF REQUIRED DISABLE UNUSED LINES 38 TANDBERG Videoconferencing System Advanced use ISDN switch type Select the type of ISDN network connected to your unit Line setup This menu allows you to program the numbers associated with your ISDN line Line 1 Setup Enabled e Off On Number1 67838498 Number2 67838498 Previous Menu If you want to use this ISDN line you need to set Enabled On and enter the numbers of your ISDN line If some of the ISDN lines are not to be used set Enabled Off Line 1 should always be enabled National ISDN and AT amp T Custom ISDN might require SPID numbers associated with your ISDN numbers If you have received two different SPID numbers for each ISDN line from your telephone company you must program both Example Numbers SPIDS ISDN BRI 1 67838498 016783849800 67838498 016783849810 11222 60171 0 ISDN BRI 2 23478060 012347806000 152 Number2 67838498 23478070 012347807000 SSF 016783849800 ISDN BRI 3 23478420 012347842000 016783849810 39 Advanced use TANDBERG Videoconferencing System Advanced ISDN settings Advanced ISDN Settings Subaddress Validate Numbers MSN e Off o On Parallel Dial o 0ff e On Send Own Numbers e Off o On Sending Complete e Off o On Previous Menu Subaddress Using a subaddress enables you to connect up to eight ISDN terminals to the s
23. On The far end will be able to Control your camera e Select your video sources e Activate your presets Request snapshots Off None of the four features above on the local system can be accessed by the other side however you will still be able to control the camera on the far end Welcome Menu On A Welcome menu with useful information on how to use the system will be displayed See Gettings started section Off The Welcome menu will not be displayed Logo Ifa logo is uploaded to the system it will be shown if this button is selected See Appendix 4 36 TANDBERG Videoconferencing System Advanced use MCU status line On The MultiSite MCU DuoVideo indicators will be displayed and provide information about the conference Off The MultiSite MCU DuoVideo indicators will not be displayed Auto MultiSite MCU DuoVideo indicators will be displayed for a few seconds and then timed out When grabbing the remote control the indicators will be shown again System Name Identifies the system during an MCU conference call when using the Web interface when the codec is acting as an SNMP Agent towards a DHCP server asan H323 ID Menu Password Enter the code whch should be entered to get access to the menus on the TANDBERG system When pressing the Menu button on the remote control the user will be asked to enter the Password written here Camera Brightness To manually adjust the bri
24. STATUS LINE SELECT U tiLITIES MCU Status Line Orr N ORDER TO MAKE USE OF CHAIR CONTROL FEATURES THE MCU must SUPPORT CHAIR CONTROL H 243 NOTE THIS SYSTEM DOES NOT A BUILT IN MCU BUT IT CAN CONNECT TO ANOTHER SYSTEM WITH MCU FUNCTIONALITY THE SYSTEM CAN REMOTELY CONTROL EXTERNAL MCU FEATURES USING THE FUNCTIONS DESCRIBED BELOW 29 General use TANDBERG Videoconferencing System Quick Menu TIP PRESS ANY QUICK KEY WHEN IN A MULTIPOINT CONFERENCE TO ACTIVATE THE Quick MENU Request Floor Take Chair This menu provides access to the most commonly used MCU functions If Request Floor is selected Request Floor will change to Release Floor If View Site is selected View Site will change to End View Selecting Take Chair will send a request to take chair If granted the Quick keys will be Floor To Site If Floor to Site is selected Floor to Site will change to Release Floor If Release Chair is selected you will return to the original Quick menu Request floor When requesting the floor the MCU will broadcast your video in full screen to all other participants in the conference If the MCU conference has a chairman a floor request is sent to the chairman You will remain On Air until either you select Release Floor or the chairman decides to release the floor to another participant NOTE FLOOR WILL AUTOMATICALLY BE
25. TANDBERG 7000 User Manual Software version E2 B7 D12362 06 This document is not to be reproduced in whole or in part without permission in writing from TANDBERG TANDBERG Videoconferencing System TANDBERG Videoconferencing System Trademarks and copyright COPYRIGHT O 2003 TANDBERG Philip Pedersensvei 22 1366 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 All rights reserved This document contains information that is proprietary to TANDBERG No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and tradenames are the property of their respective holders and are hereby acknowledged Portions of this software are 1996 2003 RADVision Ltd All intellectual property rights in such portions of the Software and documentation are owned by RADVision and are protected by United States copyright laws other applicable copyright laws and international treaty provisions RADVision and its suppliers retain all rights not expressly granted Disclaimer The information in this document is furnished for informational purposes only is subject to change without prior notice and should not be construed as a commitment by TANDBERG The information in this document is believed to be accurate
26. ZOOM WHEN YOU ZOOM IN THE RESOLUTION OF THE IMAGE WILL DECREASE SOMETIMES CAUSING THE SELFVIEW IMAGE TO LOOK A BIT UNSHARP THIS EFFECT HOWEVER WILL HARDLY BE NOTICEABLE ON THE RECEIVED IMAGE AT THE FAR END Selecting video sources Press o e e e e to select the video source to be transmitted to the far end Pressing main selects the built in camera Pressing any of the other keys selects the auxiliary video input NOTE WHEN SELECTING THE DOC CAM OR PC VIDEO SOURCES THE SYSTEM WILL AUTOMATICALLY REQUEST FLOOR WHEN CONNECTED TO AN EXTERNAL MCU 25 General use TANDBERG Videoconferencing System Presets The preset buttons enable you to pre store up to ten different settings Each preset is able to store Camera position pan tilt zoom focus brightness if Main Camera Video source Selecting presets To select a preset use the keys P1 P2 P3 or press P until the on screen indicator Preset 0 9 appears and use 0 9 to activate PO P9 presets To exit Preset mode press pe s P1 P3 are the same presets as when pressing P and then a number key 1 3 Storing presets To store a video source store Press Store once wait for the on screen indicator to appear Then press one of the keys P1 P2 P3 or a number key 0 9 Optional feature 26 TANDBERG Videoconferencing System General use PC SoftPresenter PC SoftPresenter is used to display PC images on your system The system and yo
27. acturer Accessories Use only with a cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Lightning Unplug this apparatus during lightning storms or when unused for long periods of time ISDN cables CAUTION To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord Servicing Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards and will void the warranty Refer all servicing to qualified service personnel Damaged Equipment Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or frayed If liquid has been spilled or objects have fallen into the apparatus If the apparatus has been exposed to rain or moisture If the apparatus has been subjected to excessive shock by being dropped or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions LCD Display The TANDBERG 1000 is equipped with a high quality LCD display Nevertheless due to the complex production process and the high resolution with nearly 1 500 000 pixels defect pixels may occur resulting in black pixels or bright dots of constant color red green or blue As for any other pro
28. ame ISDN telephone number and line The terminals are addressed by using different subaddresses ISDN line number 12345678 Call 12345678 Sub Sub Off Off Subs Ringing Ringing Ringing To call a terminal with a subaddress separate the ISDN telephone number and the subaddress with Example 12345678 2 Up to four digit subaddresses are possible ISDN line number 12345678 Call 12345678 2 Sub 1 Sub 2 Sub 3 Ringing NOTE This SERVICE HAS LIMITED ACCESS ON SOME ISDN NETWORKS 40 TANDBERG Videoconferencing System Advanced use MSN Multiple Subscriber Number The use of MSN Multiple Subscriber Number enables you to attach different ISDN terminals with different numbers to the same physical ISDN telephone line If Validate Numbers is set to On only calls to those numbers specified in the Line Setup menus will be answered This service can be ordered from your telephone company Parallel dial ISDN line number 12345600 601 602 Call 12345601 Line 1 Setup Number1 600 Validate Numbers MSN On Line 1 Setup Number1 601 Validate Numbers MSN On Line 1 Setup Number1 602 Validate Numbers MSN On Ringing On Channels will be dialed and connected in parallel when setting up a BONDING call Off Channels will be dialed one by one which may increase the dialing time Send Own Numbers On The system will send its
29. available functions and utilities for the system meu 10 enter the menu system and the main menu press the Menu key You may leave the menu system at any time by pressing the Menu key MENU STRUCTURE MAP IS PROVIDED IN THE Call Quality SECTION MENU STRUCTURE AT THE FRONT OF Utilities THIS MANUAL Terminal Settings Diagnostics NOTE IN THE FOLLOWING MENU DIAGRAMS THE DEFAULT SETTINGS ARE HIGHLIGHTED Call Status ar ae Menu Password It is possible to password protect the menus on the TANDBERG system To activate this feature specify a Menu Password in the Utilities menu By doing this only dialing and camera control commands will be available When pressing the Menu key the user will be asked to enter the Menu Password as can be seen below Menu Access Code Enter menu access code and press OK Call Status System Info TANDBERG Videoconferencing System Advanced use Call quality The Call Quality menu allows you to select the preferred quality of your call Call Quality Audio o e High Normal e Off Video o Auto e Normal H264 o Auto Off VGA Resolutions o Auto e Off Previous Menu NOTE DUE TO ACTIONS OR LIMITATIONS AT THE FAR END YOU MAY NOT ALWAYS BE ABLE TO ACHIEVE THE SELECTIONS YOU WANT Audio Auto Optimized audio quality depending on bandwidth 1 4 CHANNELS G722 1 is SELECTED High High audio quality G722 regardless of bandwidth 5 OR MORE CHANNELS 0722
30. dress Translation is used in small LAN s often home offices when a PC anda videoconferencing system is connected to a router with NAT support NAT support in the videoconferencing system enables proper exchange of audio video data when connected to an external videoconferencing system when the IP traffic goes through an NAT router When NAT is On the NAT Server Address will be shown in the startup menu My IP Address 10 0 2 1 NAT NAT Address This must be the external global IP address to the router with NAT support Packets sent to the router will then be routed to the codec In the router the following ports must be routed to the codec s IP address Port 1720 Port 5555 5560 Port 2326 2365 Please contact your TANDBERG representative for further information H 323 Ports Static When selecting static H323 ports for TCP connections the ports 5555 or 5556 will be used for Q931 and H245 respectively Dynamic operating system will allocate which ports to use when opening a TCP connection The reason for doing this is to avoid using the same ports for subsequent calls as some firewalls consider this as a sign of attack 45 Advanced use TANDBERG Videoconferencing System QoS Type Off No QoS is used Diffserv Diffserv QoS method is used Please see below for details IP Precedence Precedence QoS method is used Please see below for details IP Precedence Used to define which priority audio video data and s
31. duct with an LCD these defect pixels are more or less visible depending on the nature of the picture But since the LCD features an extra bright LCD allowing an unusual wide view angle range bright dots may be more visible than for regular laptops All units are subject to thorough inspection to ensure that the LCD is well within the quality guaranteed by the manufacturer SHARP TANDBERG Videoconferencing System Contents IMPORTANT PLEASE READ THIS SECTION CAREFULLY FOR OPTIMAL SYSTEM SET UP Introduction a 7 InrEJqgIe mee Ct 8 Videoconferencing System Overview 9 The TANDBERG 1000 system ener ee bn inner Re dnce rna 9 INSTA 10 PRECAULIONS E M 10 Connecting cables 10 SVSIBITIZGOTITIOU AL HOTI n aote ileso 12 Getling starfed inn 14 Systemi Sat 14 Welcome 14 E 15 Making and Ending CallS acm 16 A P A 21 General USC aiii n 23 Adjusting vol rtie pense deve D edite vun 23 View outgoing video selfview oooooonoccccnnnocccinnncccccnnnannncnnnanncnnnnnnnccn rana 23 Microphone ONY OFF aussi 23 TER MS 23 Do Not Disturb Sleep Mode
32. e keys to adjust the volume level An on screen indicator will show the current level View outgoing video selfview sel view Press the SeLrview key to view your outgoing video To change the image being viewed the monitor during a call press SELrview until the desired image is shown far end selfview still image or Duo Video movepp Press Move PIP to move your selfview as a Picture in Picture to different corners of the screen or to Q switch it off Microphone on off micoff mute your microphone press Mic Orr An on screen indicator will appear Press Mic Orr to activate the microphone again Speaker on off To switch off your speaker in a call press the push button at the front of the system An indicator will appear The headset output marked Audio out on the back of the system will then provide the audio of the system The push button can also be used to accept a call 23 General use TANDBERG Videoconferencing System On Screen Symbols The system has a number of symbols signalling different settings This symbol will be shown when the volume is turned off on the system This symbol will be shown when the microphone is muted turned off It will also start to flash if audio is detected in the room during a call This double padlock symbol will be shown when AES encryption Secure Conference is active This padlock symbol will be shown when DES encryption Secure Conference is active This
33. e the same for all end points and the access point endpoint will find the access point if the SSID is correct however if the encryption key is faulty it will not transmit any data Community optional Community can be used when connecting to an access point where the SSID is the same Example Unit2 WLAN Mode AdHoc Used when not communicating with an access point Managed Used when communication is made through an access point Restart Make sure the corresponding settings are programmed into the access point Press Restart in order to activate the settings Required cards Recommended access point Compaq WL110 11 Mbps Wireless LAN Compaq WL410 base station Lucent Orinoco 11 Mbit s SILVER Lucent Orinoco 11 Mbit s GOLD Cisco Aironet 350 series AIR PCM 350 series Enterasys Networks RoamAbout 802 11 DS High Rate Melco Buffalo WLI PCM L11G NOTE The CaRD PCMCIA CARD USED MUST COMPLY WITH THE RELEVANT REGULATIONS FOR SUCH CARDS IN THE COUNTRY WHERE IT IS USED THE UNIT MUST BE SUPPLIED BY POWER SUPPLY AC DC ADAPTER PowerBox SPN 460 12 WHICH COMPLIES WITH THE REQUIREMENTS FOR LIMITED POWER SOURCE ACCORDING TO IEC EN 60950 49 Advanced use TANDBERG Videoconferencing System Encryption Encryption OOff T bit e128 bit Use Key 42 3 1 1 2 3 4 Encryption Select if you want to encrypt your Wireless LAN connection Encryption using Hex numbers The 64 bit keys
34. ec on port 2250 the client has to specify which port to listen to Video is transmitted on the specified port audio is transmitted on the port number 4 above the specified video port in this case 2244 and 2254 Please contact your TANDBERG representative for further information 42 TANDBERG Videoconferencing System Advanced use TTL Router Hops This is used for streaming data to limit how many routers the data should pass before it is rejected If TTL is set to 2 data will not traverse more than 2 router hops Allow Remote Start On Streaming can be started from external user interfaces like the Web browser or Telnet session Off Streaming can only be started from the Video Conferencing System using the remote control or by using the Dataport This will prevent activation of streaming using Web browser or Telnet sessions Announcements On The codec will announce to the network that it is streaming This enables a streaming client e g a PC to connect to the codec s streaming session Used by Cisco IP TV Off No announcement packets will be transmitted Video Rate Defines the Video streaming rate from the system Range is 16kbps 320kbps In addition audio G 711 streaming rate is 64kbps providing a maximum streaming rate of 384kbps Password Set password so that only participants entering correct password will be able to view the streaming session Entering a password will prevent unauthorized people from acc
35. ecify IP assignment DHCP or Static If DHCP is selected no other settings are needed If Static is selected IP address IP subnet mask and Gateway must be specified Example NOTE SYSTEM MUST BE RESTARTED BEFORE CHANGES IN THE IP assignment Static LAN SETTINGS MENU CAN TAKE EFFECT IP address 196 9 200 129 IP subnet mask 255 255 255 0 Gateway 196 9 200 21 See LAN Settings in Advanced use for further information Start your Web browser In the address field type the IP address of the codec Enter the password and the Web page of the codec will be shown The default password is TANDBERG Text Chat Closed Captioning While in an ISDN or IP call to another system supporting Text Chat T 140 select Text Chat from the Web page of the codec Enter text in the window displayed When selecting Send Text the text will be displayed on the local and far end monitor as shown below ext from far end site ext from local site The local Text Chat window can be closed manually from the Web interface by pressing Close Window It will also close automatically after a few minutes without activity Please contact your TANDBERG representative for further information TANDBERG Videoconferencing System General use Streaming To view streaming select Streaming from the Web page of the codec See separate Streaming section in this manual for
36. ent from the codec within 30 seconds this specific gatekeeper will be used If no gatekeeper responds the codec will not use a gatekeeper for making H 323 calls and hence an IP address must be specified manually Manual The codec will use a specific gatekeeper identified by Gatekeeper IP address Off The codec will not use a gatekeeper and an IP address must be used in order to make an H 323 call Gatekeeper IP address This is the gatekeeper IP address if you specify Use Gatekeeper Manual H 323 Prefix When dialing a number prefixed with digits specified by H 323 Prefix and with Net Auto an H 323 call will be placed Example H 323 Prefix is 555 Dialling 55582 with Net Auto will select LAN Register Pressing Register will send a gatekeeper registration request This request will also be sent when leaving the menu 44 TANDBERG Videoconferencing System Advanced use Advanced H 323 Settings Advanced H 323 Settings RSVP o Ji Auto NAT o Off e NOTE THESE SETTINGS ONLY HAVE AN 127 0 0 1 EFFECT IF THEY ARE SUPPORTED BY H 323 Ports Static e Dynamic YOUR IP INFRA STRUCTURE QoS Type eDiffsery o IP Precedence Precedence Diffserv Previous Menu RSVP Auto Resource Reservation Protocol enables the endpoints to request the optimal amount of bandwidth for the duration of an video conference Off Resource Reservation Protocol is switched off NAT NAT Network Ad
37. era Brightness System Info Monitor Brightness Channel Status White Ballance Call Status ISDN Settings ISDN Switch Test System Type Subsystem Selftest 2 View Current Settings Line 1 Setup Audio Settings Line 2 Setup VNC Settings Line 3 Setup Call Settings Adv ISDN Network Settings Profiles Streaming paa Pon Settings H 323 Adv H 323 yum Eom Software Options IP settings Wireless LAN Settings H Encryption SNMP Settings Diffserv y Press Ur Doww Lerr Ricur to navigate Press to select TANDBERG Videoconferencing System Videoconferencing System Overview The TANDBERG 1000 system Installation TANDBERG Videoconferencing System Installation Precautions Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak The socket outlet shall be installed near to the equipment and shall be easily accessible Never i
38. essing the streaming session Start Stop Streaming By pressing the Quick Key labeled Start Streaming the Streaming session will start To stop the stream press the same quick key which will be labeled Stop Streaming while the streaming session is active Pressing Disconnect will also stop the streaming session How to view streaming After streaming is started an easy way to view the streamed audio video is to start your Web browser and enter the IP address of the streaming system After the Web page of the codec is shown click on Streaming Alternatively enter http lt codec ip address gt stream sdp 43 Advanced use TANDBERG Videoconferencing System H 323 Settings H 323 Settings E 164 Alias 9151 Use Gatekeeper e Auto Manual e Off Gatekeeper IP 0 30 H 323 Prefix 9 Advanced H 323 Settings Previous Menu Registered to gatekeeper 10 0 0 30 1719 Register E 164 alias This is the E 164 address of the codec The E 164 address is equivalent to a telephone number sometimes combined with access codes Valid characters are 0 9 and When using a gatekeeper the codec will send a message to the gatekeeper containing both the E 164 address and the system name of the codec The codec will not register with the gatekeeper if the E 164 alias is not set Use Gatekeeper Auto The codec will automatically try to register on any available gatekeeper If a gatekeeper responds to the request s
39. est encryption mechanism currently in effect All TANDBERG endpoint supporting DES encryption can upgrade to AES encryption by applying TANDBERG s AES Encryption option Please contact your TANDBERG representative for more information The standards supporting the encryption mechanisms employed by TANDBERG are AES DES H 233 H234 and H 235 with extended Diffie Hellman key distribution via H 320 H 323 and Leased Line connections Optional feature 69 Appendices TANDBERG Videoconferencing System Appendix 2 Using the file system It is possible to access a file system within the TANDBERG system by using ftp DOS window ftp IP address of codec or Web browser ftp IP address of codec Description of the different files all prm all settings in the system including directory dir prm directory entries event log logs fault sitations etc Sw pkg the system software globdir prm file containing up to 400 entries These entries can not be edited from the TANDBERG Videoconferencing System but can be edited as a text file Files accessible only by ftp get tmp snapshots xxx jpg or http lt IP address of codec tmp snapshots xxx jpg main jpg Snapshot of current stream local jpg Snapshot of selfview farend jpg Snapshot of decoded stream if point to point Description of the different folders user a folder to be used for custom logos etc remote a folder used for software upgrade of
40. further information Snapshots Snapshots of current stream selfview and far end streams are accesible via http See Appendix 5 for descriptions of the possible snapshot files PC SoftPresenter PC SoftPresenter is used to display PC images on your system without using a VGA cable The system and your PC must be connected to a LAN In addition VNC Virtual Network Computing server software must be installed on the PC To show the PC image Start the VNC software on your PC Press PC on your remote control Use UP DOWN to activate PAGE UP PAGE DOWN on the PC For setup information and details see VNC Settings in Advanced use NOTE PC VNC must BE SET IN VIDEO SETTINGS T 120 and other PC applications APC can be connected to the system using a serial cable This will enable interactive editing file transfer and application sharing between two computers Appropriate communication software should be used for example Microsoft NetMeeting Intel ProShare Premier Windows HyperTerminal Procomm Plus and so forth The system has been specially designed to work with interactive programs and includes a data channel that can send and receive data to and from the far end at speeds of up to 38 400 baud COM port T 120 data Dataport 1 Optional feature 33 Advanced use TANDBERG Videoconferencing System Advanced use Main menu The menu system can be used to select
41. ghtness select Manual and use the arrow keys to adjust Monitor Brightness To manually adjust the brightness select Manual and use the arrow keys to adjust Whitebalance To manually adjust the whitebalance select Manual and use the arrow keys to adjust Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request as http get or via ftp See Appendix 5 for descriptions of the possible snapshot files On Snapshots generation is enabled Off Snapshots generation is disabled NOTE SNAPSHOTS ARE NOT GENERATED IF THE CONFERENCE IS SECURE 37 Advanced use TANDBERG Videoconferencing System Terminal Settings This menu provides basic network setup for the system and should be used when installing the system Terminal Settings LAN Settings Audio Settings VNC Settings Call Settings Data Port Language Software Options Previous Menu ISDN BRI Settings ISDN BRI Settings NOTE Some SOFTWARE VERSIONS DO NOT SUPPORT 3 ISDN Switch Type ISDN LINES AND SOME OF THE LINE SETUP LINES Line 1 Setup WILL BE GRAYED OUT Line 2 Setup Line 3 Setup Advanced ISDN Settings A NOTE IF National ISDN Is SELECTED PRESS THE QUICK KEY BRI CONFIG TO REQUEST AN AUTOMATIC CONFIGURATION OF THE LINE amp SETTINGS SWITCH MUST SUPPORT GR 2941 CoRnE NOTE Manpatory ISDN BRI SETTINGS TO MAKE SURE YOUR SYSTEM WILL WORK PROPERLY USING ISDN BRI MAKE THE FO
42. ignalling should have in the network Higher numbers indicate higher priority The priority ranges from O off 7 for each type of packets Audio T gt Auto Auto will provide the following priority Video du Auto Audio 4 Data du Auto Video 4 Signaling 4n Auto Data 3 IP Type of Service TOS Signalling 6 EN e Throughput o Off e Reliability e Cost IP Type of Service TOS Helps a router select a routing path when multiple paths are available Delay Tells the router to minimize the delay Throughput Tells the router to maximize the throughput Reliability Tells the router to maximize the reliability Cost Tells the router to minimize the cost Diffserv Used to define which priority Audio Video Data and Signaling packets should have in an IP network The priority ranges from 0 to 63 for each type of packets Audio 0 63 Video 0 63 Data 0 63 Signaling 0 63 0 0 0 0 46 TANDBERG Videoconferencing System Advanced use IP Settings IP Settings NOTE CHANGES IN THIS MENU WILL NOT HAVE IP assignment e DHCP Static ou eu IP address 0 0 55 IP subnet mask 255 255 0 Gateway 10 0 0 H1 Ethernet Speed 10 Half 10 Full e 100 Half 100 Full Auto IP assignment DHCP Dynamic Host Configuration Protocol can be selected when a DHCP server is present DHCP IP address IP subnet mask and Gateway are not used because these parameters are assigned by the DHCP server Static The codec s IP addres
43. in the menu system Dialing keys Preset keys Used make a call The twelve number keys 0 9 operate in the same way as on a modern push button telephone These buttons are also used when entering a name into a text field Push button The push button in front of the system works as the CONNECT button during an incoming call When in a call the button toggles the speaker on off When the speaker is off the audio is available on the headset output marked Headset on the back of the system Getting started TANDBERG Videoconferencing System Making and ending calls Making a call connect make a call enter the number or the IP address of the unit you wish to call using the Dialing keys and press Make a Call Number COS Press CONNECT to start call Net Auto The system will by default try to connect using Quality Auto see table overleaf If the requested quality bandwidth cannot be established the system will establish a connection on as high quality as possible The SoftMux ensures high reliability and includes the unique Downspeeding feature If channels are dropped during a meeting Downspeeding automatically maintains the connection without interrupting the call in progress The SoftMux also enables you to dial to other videoconferencing equipment phones and mobile phones in the same way and provides you with on screen real time feedback on the progress of a call
44. ler for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations marking recyclable parts so the waste station can disassemble and re use these parts Production of products Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are recyclable TANDBERG Videoconferencing System Operator Safety Summary For your protection please read these safety instructions completely before operating the equipment and keep this manual for future reference The information in this summary is intended for operators Carefully observe all warnings precautions and instructions both on the apparatus and in the operating instructions RISK OF FIRE Equipment Markings REPLACE FUSE AS MARKED The lightning flash symbol within an equilateral triangle is intended to alert the user to the 4 presence of uninsulated dangerous voltages within the product s enclosure that may be of WARNING TO REDUCE THE RISK OF FIRE OR o ELECTRIC SHOCK DO NOT EXPOSE THS DEVICE TO RAIN OR MOISTURE E sufficient magnitude to constitue a risk of electrical shock gt CAUTION D The exclamation mark within an equilateral triangle is intended to alert the user to the presence of A RISK OF ELECIRIC SHOCK A important operating and maintenance servicing instructions within literature accompanying the DO NOT OPEN
45. m Introduction This User Manual is provided to help you make the best use of your TANDBERG system The TANDBERG system offers superior audio and video quality in a fully featured unit Features Worldwide compatibility with other standards based videoconferencing systems Supports videoconferencing via both IP and ISDN networks Selection of up to 768kbps IP network and 384kbps ISDN network call quality Downspeeding if channels are dropped during a videoconferencing session the connection is automatically maintained without interruption Streaming broadcasting of audio video via an IP network Web interface for system management diagnostics and software uploads Secure Conference Embedded encryption for call privacy and security Presenter Package consisting of Digital Clarity participants enjoy presentations of exceptionally high quality resolution video PC SoftPresenter show PC images via your LAN connection supporting XGA resolution Your TANDBERG system is available with a variety of configurations N THIS GUIDE WE VE INCLUDED HELPFUL TIPS AND NOTES THEY APPEAR LIKE THIS ONE option To check which options are installed press MENU and the Quick key System Info TF TANDBERG first TANDBERG Videoconferencing System Menu structure men The on screen menu structure is shown below Press Menu to enter or leave the Main Menu Siem LN Cam
46. nstall cables without first switching the power OFF A ES 1TR6 network type is not approved for connection directly to the telecommunications network This network type is only to be used behind a This product complies with directives LVD 73 23 EC 89 366 EEC R amp TTE 99 5 EEC Connecting cables 1 Power cable Connect the power supply to the DC in input on the system Connectthe power cable to the power supply Connectthe power cable to an electrical distribution socket ISDN 3 Ethernet Se RYU 08 88 E A 77 pas ISDN 1 ISDN2 2 i H HL ITS Hil TANDBERG Videoconferencing System Installation 2 ISDN cables Connect the ISDN cables to the ISDN connectors on the system Connect the ISDN cables to the ISDN sockets S T interface provided by the service provider Your main number will be the number associated with the socket to which ISDN cable number 1 is connected NOTE Some SOFTWARE VERSIONS DO NOT SUPPORT THREE ISDN LINES North America The system does not have a built in network terminator If your wall socket provides you with an ISDN U interface you will need an NT1 between your system and your ISDN line NOTE WRITE DOWN THE NUMBERS ASSOCIATED WITH EACH OF THE ISDN LINES You WILL NEED THEM LATER TO CONFIGURE THE SYSTEM 3a LAN cable To use the system on
47. onferencing System PC applications A PC can be connected to the system using a serial cable This will enable interactive editing file transfer and application sharing between two computers Appropriate communication software should be used for example Microsoft NetMeeting Intel ProShare Premier Windows HyperTerminal Procomm Plus and so forth The system has been specially designed to work with interactive programs and includes a data channel that can send and receive data to and from the far end at speeds of up to 38 400 baud SDN2 PC SoftPresenter A PC image can be displayed on the system using PC SoftPresenter RS pol For further information see PC SoftPresenter in General use 66 TANDBERG Videoconferencing System Appendices Appendices Appendix 1 Security The TANDBERG Videoconferencing Unit has several features both to protect from unauthorized use and system access Access Code When Access Code is enabled the user will be asked to enter an access code before he she is able to make a call The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the access txt file on the ftp server in the codec If no access txt file is uploaded to the codec registration of the code will be done without validation E g you can enter whatever code you want and have access to the system The access txt file is a
48. open padlock symbol is shown during the initialization phase for encryption During this period the call is not secure When the system is On Air in a Multisite conference this symbol will be shown pea Do Not Disturb Sleep Mode Press any Quick key when not in a call to activate the Quick Menu Sleep Mode Do Not Disturb Back When Do Not Disturb is activated the system will not accept any incoming calls The caller will hear a busy tone when calling this unit A status line will indicate when Do Not Disturb is active Optional feature 24 TANDBERG Videoconferencing System General use When Sleep Mode is selected the following quick keys are displayed Sleep Now 60 Minutes 3 Hours Pressing Sleep Now puts the monitors in sleep mode The system will still accept incoming calls Pressing 60 Minutes or 3 Hours will delay entering sleep mode accordingly Pressing any key or picking up the remote control will deactivate Do Not Disturb Sleep Mode To see numbers line status etc select System Info For further information see Diagnostics in Advanced use Controlling the Main Camera Moving zooming camera To control the Main Camera use the keys below for pan tilt and y for zooming TIP IF THE MENU SYSTEM IS ACTIVE THE ARROW KEYS WILL NAVIGATE IN THE MENUS IF FARENDCAMERA IS ACTIVATED THE FAR END CAMERA CAN BE CONTROLLED NOTE The TANDBERG 1000 CAMERA IS EQUIPPED WITH DIGITAL
49. ostics Allows testing of individual system components and displays the current system settings Diagnostics Channel Status Call Status Test Subsystem View Current Settings Restore Default Settings IP Address Conflict Check Previous Menu ee NEN System info Select System Info to view system numbers line status software version and other useful information Channel status Comprehensive information about the call progress is available through the Channel Status window This window indicates the various stages each B channel goes through whilst establishing a connection Status BRI__ Comments Idle the channel is idle Calling when calling the network has acknowledged the call Connected when connection is established Sync when the channels are synchronised Active when all available channels are connected Releasing waiting for the network to confirm a release of the call Released when disconnected the network has acknowledged the disconnection 60 TANDBERG Videoconferencing System Advanced use Channel Status Idle Idle Disabled Disabled Disabled Disabled a Press Menu CALL Status CHANNEL STATUS TO BRING THIS MENU UP WHEN NOT IN THE MENU SYSTEM The numbers used to call out to the far end are shown in the window If an error occurs a cause code will be displayed on the right hand side of the window Cause codes The mo
50. rt configuration 58 Declaration of Conformity 67 DES 55 69 DHCP 47 Diagnostics 60 Dialing 16 Directory Add New Entry 22 Edit Entry 22 Name 22 Do not disturb 24 Document camera 65 Downspeeding 16 E Edit Delete Entry 22 Encryption 50 55 69 Ending a call 20 Environmental Issues 3 Ethernet Speed 48 Euro ISDN cause codes 61 F Far end camera control 27 36 FECC 27 file system 70 Floor to site 31 G Gateway 47 General use 23 Getting started 14 Graphics Receiving 28 Sending 28 H H 264 35 H 281 27 73 Index I Installation 10 Interfaces 64 Introduction 7 IP Address Conflict Check 62 IP Password 68 IP address 47 IP subnet mask 47 ISDN switch type 39 ISDN BRI Settings 38 K Kensington Lock 65 Key Tones 52 L Line setup 39 Lock Kensington 65 Logo 71 M Making a call 16 MCU services 29 Menu Access 67 Menu Access Code 37 67 Menu Password 67 Menu structure 8 Menu system 34 Microphone on off 23 Modem mode 58 Motion 35 Moving camera 25 MSN Multi Subscriber Number 41 Multipoint Control Unit MCU 29 N NAT Address 45 Natural Video 7 Network Profiles 56 NT1 11 NTSC 64 Index P PAL 64 Parallel dial 41 Password 43 PC 66 PC applications 66 PC SoftPresenter 27 33 66 Peripherals 64 Picture in Picture 23 PIP 23 Precautions 10 Preset buttons 26 Presets selecting 26 storing 26 Production of products 3 Push button 15 Q Quality 18 Q
51. rted by the other site no other type of encryption will be initiated The system will always try to set up the call using DES with 56 bits encryption on ISDN and IP If DES is not supported by the other site no other type of encryption will be initiated AES ann DES ENCRYPTION IS SUPPORTED FOR MIXED ISDN IP caLLs IN ADDITION AES anb DES ENCRYPTED SITES CAN BE CONNECTED AT THE SAME TIME Optional feature 55 Advanced use TANDBERG Videoconferencing System Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the Max Call Length specified Max Call Length can have the following values 0 999 minutes where 0 is Off Afew minutes before the specified time is reached a Quick Key menu will appear Users will be asked if he she wants to extend the specified Max Call Length IMax call length reached Extend for how long 30 Minutes 60 Minutes 2 Hours Network Profiles This menu defines the settings listed when pressing the Quick key Net while in the dial menu Network Profiles o Auto e H320 e H323 o Auto e H320 e H323 o Auto e H320 e H323 56 TANDBERG Videoconferencing System Advanced use This menu consists of 6 network profiles a prefix be added for each profile If you add a prefix to a profile this prefix will automatically be added to the number being dialed EXAMPLE 0 15 ADDED AS A CALL PREFIX TO THE 2ND PROFILE ISDN
52. ryption the call will be encrypted If not the call will proceed without encryption ISDN MultiSite calls In order to have encrypted MultiSite calls on ISDN all sites must support encryption The padlock symbol will indicate encryption mode AES or DES If there is a mix of AES and DES encryption only the symbol for DES encryption single padlock will be displayed IP MultiSite calls Sites supporting encryption will be encrypted and sites not supporting encryption will not be encrypted The padlock symbol will be shown on the MultiSite if all sites support encryption The padlock symbol will be shown on the site connected to the MultiSite if this connection to the MultiSite is encrypted If the far end supports encryption the systems will initiate encryption after the call is connected an open padlock symbol will be displayed When encryption has been established a closed padlock symbol will be displayed The system will not send or receive encrypted data Technical encryption information like encryption algorithm and encryption check code can be found in the Call Status menu Encryption Mode Auto AES DES TIP The system will try to use the most secure encryption AES dependent on the capabilities of the other site If AES encryption is not supported by the other site DES encryption will be tried The system will try to use AES with 128 bits encryption when setting up ISDN or IP calls If AES is not suppo
53. s and IP subnet mask must be specified in the IP address field IP address IP address defines the network address of the codec This address is only used in static mode In DHCP mode the assigned IP address can be found on the Welcome Menu IP subnet mask IP subnet mask defines the type of network This address is only used in static mode Your LAN administrator will provide the correct value for this field Gateway When using DHCP the default gateway will be set automatically If the LAN utilizes static IP addresses IP address subnet mask and default gateway must be specified by the LAN administrator 47 Advanced use TANDBERG Videoconferencing System Ethernet Speed Auto The codec will auto detect the speed duplex on the LAN 10 Half The codec will connect to the LAN using 10Mbps speed Half Duplex 10 Full 10 Mbps speed Full Duplex 100 Half 100 Mbps speed Half Duplex 100 Full 100 Mbps speed Full Duplex Restart Pressing the Quick key Restart will restart your system without having to use the On Off switch on the codec If IP assignment is changed it is sufficient to use this Quick key to restart the system 48 TANDBERG Videoconferencing System Advanced use Wireless LAN Settings Wireless LAN Settings SSID Community WLAN Mode e AdHoc o Managed Encryption Previous Menu SSID Service Set Identification Example WLANNETWORK Defines a local network id for this wireless region lt must b
54. settings Use the arrow keys to scroll through the list 63 Peripherals TANDBERG Videoconferencing System Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available you will be able to build your own applications for use with the TANDBERG system thereby better integrating the system into your business environment This chapter will explain how to connect peripheral equipment to your system First of all however we recommend you examine the figure below detailing the available connectors on the back of the system Interfaces 1 Video Input qoe Ethemet Video Audio in 1 composite video input RCA connector The system will automatically adapt to a PAL or NTSC input 1 Audio Mini jack 1 stereo jack 3 5mm connector for headsets 64 TANDBERG Videoconferencing System Peripherals Document camera A document camera can be used for showing text diagrams and a variety of graphical material as well as small three dimensional objects To use a document camera with your system Connect the document camera to the Video in input on the system doccam Press Doc Cam on the remote control sal Kensington Lock You can lock your system using a Kensington Lock This is possible by connecting the Kensington Lock to the cooling grill on the back of the system see drawing Em Peripherals TANDBERG Videoc
55. st common cause codes for ISDN are Unallocated unassigned number No route to specified transit network WAN Normal clearing User busy No user responding Call rejected Invalid number format incomplete number Facility rejected Normal unspecified No circuit channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking unspecified 255 TANDBERG specific Undefined cause code Advanced use TANDBERG Videoconferencing System Call status Comprehensive information about the call is available through the Call Status window The menu has two columns one for transmitted and one for received audio video data information Calls H320 Transmit Receive System Name 8620 Call rate kbps 384 0 384 0 Video protocol H263 Off Audio protocol 6722 6722 Data protocol None None Video format CIF None Video rate kbps 325 6 0 0 Audio rate kbps 56 0 56 0 Data channel rate Off 0 0 Off 0 0 Encryption status AES AES Encryption check code 5048 EB21 2B2C 1ABE No incoming video Channel Status Back Please contact your TANDBERG representative for further information Restore defaults You may restore all system settings to the factory default using this function NOTE This DEFAULT SETTING WILL NOT AFFECT YOUR CA
56. sword Services The different IP services on the TANDBERG codec FTP Telnet HTTP SNMP and H 323 can be disabled to prevent access to the system By using the commands below the services can be independently enabled disabled services lt telnet ftp http h323 remote software gt lt enable disable gt In addition the command services lt snmp gt lt read only enable disable gt will make it possible to read SNMP messages in addition to enable disable SNMP SNMP Security alert This function will notify any Management Application such as TMS TANDBERG Management Suite if anyone tries to perform Remote Management on the TANDBERG Codec using a illegal password The Security alert that is sent to the Management Application will contain information about the IP address and the service WEB Telnet FTP being used for the attempt If TMS is used email notifications or alarms about the attempt can be sent to specified persons persons 68 TANDBERG Videoconferencing System Appendices Encryption All TANDBERG systems support both AES and DES encryption By default this feature is enabled such that when connecting with any other video system or MCU a TANDBERG system will attempt to establish a secure conference using AES or DES encryption The TANDBERG system will attempt this for both IP and ISDN connections Where a remote system or MCU supports encryption the highest common encryption algorithm will be selected on a port
57. takes date To delete the last digit or character entered press DELETE 20 TANDBERG Videoconferencing System Getting started Directory The directory is a local phone book that stores up to 100 directory entries including the last number dialed The entries are sorted alphabetically The entries can be point to point entries or MultiSite entries see menu below By using the dataport file system or external management systems like the TANDBERG Management Suite it is possible to store 400 additional entries These entries can only be changed from the dataport or the management system When the system receives incoming call and the calling party s number is found in the directory the calling party s name will be displayed instead of the number on the status line directory Press Directory to bring up the following menu Directory ast Number Dialed Chicago Monday meeting MultiSite 3 Tip When Last NumBER DIALED Is New York HIGHLIGHTED THE SECOND QUICK KEY TANDBERG STATES STORE ENTRY THIS MAKES IT POSSIBLE TO STORE LAST DIALED NUMBER Number Quality Net Auto Press CONNECT to start call OK to modify Add New Entr Store Entr Exit FIND AN ENTRY KEY IN THE FIRST LETTER FOR EXAMPLE AND SCROLL WITH THE UP DOWN ARROWS THE LEFT RIGHT ARROWS WILL MOVE ONE PAGE UP DOWN connect dial the selected entry press Connect To edit the selected number before dialing press
58. the far end TANDBERG system What can be done by using the file system software upgrade of the far end TANDBERG system B3 or above via ISDN upload of custom logos Software upgrade Connect to the system you want to upgrade using ISDN Copy the software file to a folder on your harddisk Open DOS window and go to this folder ftp lt IP address of your local codec Enter password Release Key of far end system Go to the remote folder type cd remote Upload the software file type put lt sOxxxxxx pkg gt Wait until the following is shown 226 Closing data connection 5437569 bytes sent in 808 01 seconds 6 73 Kbytes sec ftp Restart the far end codec The far end system should now be upgraded For further information please contact your TANDBERG representative 70 TANDBERG Videoconferencing System Custom logos Go to the folder where your logo is located NOTE Loco max size 704x480 FILE FORMAT JPG IF THE FILE IS TOO LARGE NO LOGO WILL BE DISPLAYED ftp lt IP address of your local codec Go to the user folder type cd user Upload the logo type put lt startup jpg gt The new logo will be displayed the next time you restart your system 71 Appendices Appendices TANDBERG Videoconferencing System Appendix 3 Declaration of Conformity EC DECLARATION OF CONFORMITY MANUFACTURER TYPE NUMBER MODEL NUMBER DESCRIPTION DIRE
59. udio Settings Video Call Alert Tone A B o eDeE OF Alert Volume mmm 8 Key Tones e Off o On Previous Menu Video Call Alert Tone Alert Volume Different ringing tones may be selected You may also select different volume levels for the ringing tone Key Tones The Key Tones may be switched on and off 52 TANDBERG Videoconferencing System Advanced use VNC Settings NOTE VNC Server SorrwanE SETUP VNC Settings BOTH THE AND THE VIDEOCONFERENCING SYSTEM MUST Address BE CONNECTED TO THE SAME LAN Display Number 0 e A VNC SERVER MUST BE INSTALLED ON THE PC FREE Password SOFTWARE DOWNLOADED FROM HTTP Previous Menu WWW UK RESEARCH ATT COM VNC VNC Idle INSTALL THE SOFTWARE BY RUNNING THE DOWNLOADED FILE To CONFIGURE THE VNC SERVER SOFTWARE e SELECT ACCEPT SOCKET CONNECTIONS SELECT AUTO FOR DisPLAY NUMBER DISPLAY NUMBER IN THE SYSTEM MUST THEN HAVE THE VALUE 0 ENTER A PASSWORD IN THE PASSWORD FIELD Must CORRESPOND WITH THE VNC SETTINGS ON YOUR SYSTEM Address The IP address of the PC with the VNC software installed To find the IP address of the PC select Command Prompt from the Startup menu Type ipconfig and press ENTER Display Number The display number for VNC is 0 and upwards If you are using WinVNC double click on the icon on the toolbar to view WinVNC properties This number should correspond with Display N
60. uick keys 15 R Release chair 31 Release floor 30 Request floor 30 Restart 48 Restore defaults 62 Restricted call 18 S Security 67 Selecting network 19 Selecting video sources 25 Services security 68 Sharpness 35 Snapshots 33 SNMP Agent 51 TANDBERG Videoconferencing System SNMP Community 51 SNMP Manager 51 SNMP Security alert 68 SNMP Trap Host 51 SNMP traps 51 SoftMux 16 Software Options 59 Speaker on off 23 Start up 14 Still image sending 28 viewing 28 Storing presets 26 Streaming 42 streaming 43 Streaming password 68 sub address 17 Subaddress 40 System configuration 12 System Info 25 System overview 9 System start up 14 T T 120 58 Terminal ID 31 Text Chat 32 To adjust the volume 23 To answer a call 20 To call a terminal with a SUB address 40 To connect a PC to Dataport 1 58 To end a call 20 To enter leave the menu system 34 To select a preset 26 To store the current camera position 26 Trademarks 3 U Using a SUB address 40 Utilities 36 74 V Video 35 inputs 25 64 sources 25 Video call 16 View current settings 63 outgoing video 23 Viewing a still image 28 VNC Settings 53 Voice Switched 29 Volume 23 W Waste handling 3 Web Snapshots 37 Welcome Menu 36 Welcome menu 14 Wireless LAN 11 Wireless LAN Settings 49 WWW interface 32 X XGA 35
61. umber in this menu Password Enter the same password as specified in WinVNC properties The password will be shown as asterisk signs the next time you enter the menu Start using VNC To activate VNC press PC on the remote control See also SoftPresenter section for further information 53 Advanced use TANDBERG Videoconferencing System Call Settings Incoming Telephone Calls e Off Fallback to Telephony Off o 0n Access Code o Off e On Encryption Off o Auto Encryption Mode o Auto gt e DES Maximum Call Length minutes 0 0ff 0 Network Profiles Previous Menu Incoming telephone calls On The system will accept incoming telephone calls Off The system will not accept incoming telephone calls This is useful to prevent incoming calls from systems other than videoconferencing systems Fallback to telephony On Enables fallback from video calls to telephony speech calls Off Disables fallback Access Code On When pressing CONNECT or any number to make a call an Access Code menu will be shown The user will then have to enter the correct Access Code in order to make a call Off No Access Code is necessary to make a call Enter access code and press OK OK Cancel 54 TANDBERG Videoconferencing System Advanced use Encryption Secure Conference Auto Off The system will try to set up calls using encryption Point to point calls If the far end system supports enc
62. ur PC must be connected to a LAN In addition VNC Virtual Network Computing server software must be installed on the PC To show the PC image Start the VNC software on your PC Press Pc on your remote control Use UP DOWN to activate PAGE UP PAGE DOWN on the PC For setup information and details see VNC Settings in Advanced use Far end camera control FECC fred press Far until the FarEndCamera on screen indicator is displayed For this feature to operate the far end must support Far end camera control H 281 While activated you will be able to control the far end s camera pan tilt zoom focus and presets To control the far end camera use the keys below 2 for pan tilt and for zooming Far end presets can be activated by pressing the keys P1 P2 P3 or the number keys 0 9 to activate presets PO P9 Selection of far end videosources is achieved by pressing the buttons below when in FarEndCamera mode maincam aux doc cam ver pc NOTE T DEPENDS ON THE FAR END SYSTEM CONFIGURATION IF THE FAR END DOCUMENT CAMERA IS DISPLAYED WHEN Doc IS PRESSED To prevent others controlling your camera select Far End Camera Control Off in Utilities 27 General use TANDBERG Videoconferencing System Sending receiving snapshots When a snapshot is sent received or requested it will be stored in the graphics memory When a new snapshot is sent or received the old snapshot will be erased When

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