Spring 2015 - University of North Dakota
Contents
1. Total Responses 51 22 Please comment on your experience using technology at UND this semester 1 What works well 2 What needs improvement 3 What would you like to use in the future Text Response l enjoyed using the Adobe presenter The Blackboard site works very well the online classes are suitable for my area of expertise Everything is great and better than expected l only took one class online found navigating through the subjects somewhat confusing and pages did not load at times causing me to log off and visit the classroom later The laptop carts and computer labs are pretty good and wireless around campus is generally good Blackboard is terrible Bordering on totally unreliable have had issues with items submitted or tried to submit for grades and it seems like the closer a due date is the more likely Blackboard is to be down Email also seems sketchy at best Sometimes get things sometimes don t Sometimes things send sometimes they don t Distance student lt has been a while but it seems to me the ability to pause a course and start over at the same point needs some improvement believe there were also issues with being able to back up to a previous slide Do not have a comment Wireless connection can be sketchy Almost never works for long at REA The material met my expectations There were a number of days that Blackboard was not working due to technology issues to see that number cut2. 1 2 If you have a mobile device how do you use it for education Check all that apply Response Answer Communication email text voice 2 Classroom view content mobile device as a clicker 105 31 3 Reading resources ebooks websites 139 41 4 Homework discussion posts completing assignments and viewing grades 109 32 5 Personal use only 133 39 6 Other 6 2 everything else Blackboard app Resources Navigating campus work Usually cannot use for coursework Statistic Min Value i Max Value 6 Total Responses 339 1 3 What would you like to use your mobile device for in the future Text Response Blackboard clickers Nothing at all We are way too wed to digital cloud based services and this is dangerous Personal use only would LOVE to be able to access Adobe Connect on my iPad Ye an app for blackboard the ability to download all assignments readings on an ipad sometimes you have to be on a computer to load certain materials want to access my online course from my iPad iPhone scheduling classes Not that this is UND related but the utilities and working apps for iPad are pretty bad unless you want to pay a fortune so find that using my iPad for school is useless Payments key to get into buildings health remote control for UAVs education apps compatible with Google Now 3d printing Less As much as possible notes labs com
3. Comments optional Didn t know this even existed Default Service Desk Memorial Union Apple Dell Warranty Repairs Comments optional only use google systems was unsatisfied with their inability to answer how long a repair would take While understand it s difficult to estimate how long fixing a computer will take need to know an estimate so can make alternate plans did not need to use Got my computer fixed in 2 days Very satisfied Default Online tutorials user manual YouTube Atomic Learning etc Comments optional Again it can be hard to find stuff Practice quizzes were not available no longer used Just remove from lecture notes will have to look for this did not know it was available prefer in person training How to send in lesson is kind of hard to understand at first Difficulty accesing Log in did not work Default Instructor of the course Comments optional They are honest and usually helpful parrot screeching in the background Informatiom available working on site extracting outlines amp notes ENGR 201 instructor gave too much homework and complex take home quizzes for a course in a program that is supposed to be designed for people who have a career AND want to get a degree Unprofessional to say um or uh over 100 times in less than 10 mins It s distracting and takes away from the lessons Introduction to Petroleum Engineering course was surprising
4. 343 9 Please comment Default My Blackboard course sites are organised and easy to use Comment optional Organized yes easy to use NO Some are others are not Format could be a little easier to use Once a section of the course was completed the next was available but when coming back into the site there was no indication as to which section was currently being studied confusing at first to fiind what you need to find Usually Did not use I did not use Blackboard I m used to Canvas so it is just a small learning curve they should be all standard but every instructor organizes differently The grade book is not intuitive Fantastic Depends on the professor Some not so much at first it was hard to get a started Some are some are a wreck there are so many ways of entering resources and pages it becomes confusing Default My instructors use the Blackboard tools effectively in my courses Comment optional not all of them use it don t really feel one way or the other about this it sort of depends on the instructor Did not use Some do some don t would have liked the option to download the presentation from Adobe Presenter would have preferred to have grades updated more regularly Some don t Did not use ENGR 201 instructor prefers to use a separate webpage I did not use Blackboard Most of my professors don t even use Blackboard Some don t use it at all N A DID NOT USE For
5. workshops seminars nap centers in union webinars and newsletters would be fantastic Current resources are adequate Audio downloads of online lectures would love to have a single sign on source would love to be able to log into blackboard and be able to access my email account and campus connection and not have to reenter a user id and password A portal that is one stop shop and example is the air force army and navy portals Also the book store should be a direct link from black board and the courses I m taking and take me to a list of books required for the courses that I m taking I envision clicking a buy books link from blackboard and it taking me toa shopping cart screen that will list all the required course material with suggested material and can just check box on or off what want to purchase webinars workshops community forums for online distant learners to communicate with fellow classmates was not able to log into my blackboard called numerous times but was unsuccessful every time email on up date online classes Online Lectures with Audio youtube links to view blackboard extra material to supplement the course and recommended reading wish this course had some interactive exercises and tutorials I ve done calculus and II via distance learning before but using a different text which utilized an online portal with videos and lots of exercises to aid in mastering the skills this was missing in this cours
6. INTO THESE SURVEYS YOU WOULD BE SOMEPLACE thought that all the technology worked well besides campus connection still needs work None Back to the printing software it is very user unfriendly The only option is to convert whatever it is you want printed into pdf It s not flexible lam satisfied with all have never had a problem with technology at UND sometimes the wifi gets bogged down but that s my only issue I ve been fairly impressed As a distance based online student was extremely impressed at the level of functionality and effectiveness that were provided in the online learning tools such as blackboard and adobe connect classroom There were very limited technology issues throughout the semester and when a situation did arise it was almost always easily and quickly resolved with Tech Support My online learning experience has been very engaging and enriching and attribute that in large part to the outstanding functionality of the programs being used for teaching tools The wireless is fine but could continue to be improved know some students have difficulty connecting at the College of Nursing The wifi periodically stops working and takes a long time to get started up again Webassign for math courses is a pain there has to be better options NA I m fairly satisfied with technology here on campus The Wi Fi having issues all year would be the biggest technological issue user friendly along with convenience I ve
7. about the online course great quick responses Very friendly and amazingly helpful Default UND Tech Support 777 6305 Comments optional The Transfer Tree from NDUS to CILT and back seems inefficient No wait answered questions did not need to use LOVE Tech Support have a question or issue for them about once a month and they always help me with patience and speed Gold star Very helpful and time efficient Very helpful and proactive Default LiveHelp Chat Comments optional No wait This is a very handy feature did not need to use Didn t help just told me to call help desk This is fantastic when in a distance program Asked a question and was never even given a repsonse Not sure if I ve used this Josh was very helpful Very helpful Works great love it Very helpful and proactive Default techsupport UND edu webpage amp knowledgebase Comments optional Can t always find what you need need more info about setting up mobile apps and office 365 did not need to use Default Blackboard Student Resource Course site self help tutorial Comments optional When itis up an working itis okay but its down too much extremely helpful did not see this will look at it Default Blackboard Student Manual Comments optional did not see this will look for it and read ip Cumbersone Default Adobe Connect Pre flight Checks online courses only
8. idea how to use this so UND is making a fortune off me never print to these and never use my allowance didnt know about this option The printing program is awful There were better programs before this current one Having to submit in PDF form is a hassle It would be nice if it could print directly from Word instead of converting to PDF times when paper was out and the machine not working when needed requiring it to be a pdfis fine but it creates unnecessary hassle and an unwanted extra step N A It needs to be stocked more often I love this feature and use it almost daily the default should be set to print double sided to save paper Would like to be able to submit files other than Pdfs N A I can t webprint from my iOS devices and that s a shame It would be great if there was an option to print out lecture slides 6 to a page instead of having to print them out full size It wastes a lot of paper and ink Having to convert everything to PDF is frustrating It would be nice if there was an installable driver so you could direct upload to uPrint distance student Tell me more about this Is this something that would be useful to a distance ed student or not Default Kiosk locations Comments optional N A dont use it am an online distance user Itis extremely slow and often takes multiple swipes before it works The touch screens also are not very responsive I studied in the union basement area and watc
9. office would be willing to further explain any answers None Anthony J Lamanna 208 448 2706 Sarah Wicks 563 382 3216 NA N A Marilyn Gregoire 777 3446 Graham D Shea DDS 503 318 1996 cell text Moheem Halari 17672777754 Camille Meyer 701 789 9515 Lawrence E Brown 731 343 4597 You can contact me via email if interested email me mrs 117 hotmail com Erik Peterman erik peterman my und edu 952 454 6519 Yvonne Rodriguez 787 312 6294 No need for contact My name is Jens Dagel and my cell phone number is 701 610 8183 Do not call on the weekends as work all weekend every weekend If you need to contact me for clarification please feel free to call Nancy Carlyle 206 399 6091 Melissa Bell 940 366 2497 Nia You don t need to contact me but appreciate you offering the courses you did Just wanted to say nice job Det Lisa Whitaker Salt River Police Department Lisa whitaker srpmic nsn gov Gary W Stout you don t need to contact me about anything think you have all done an outstanding job and I want to thank you for a great educational experience Nancy Thompson at nancyliebsch gmail com Death Investigation Training Basics Order No 294986 Death Investigation Training Mental Health First Aid Order No 294988 Death Investigation Training Cultural Competency Order No 294991 Statistic Value Total Responses 29
10. only used the INMED lab It provides everything I need and is a quiet private space It does not need any improvements 1 Connecting with classmates via blackboard IM helped me complete group projects effectively 2 The Tegrity player had some issues this semester with the plugins primarily Microsoft Silverlight that allow playback The bug fixes on the Tegrity help page for this issue didn t solve the problems was having 3 Live lecture viewing technology so could participate in class in real time Convenience is the main attribute Convenience is also the main foible In trying so hard to be all things to all people at all times the technology advances in learning are making it all about knowing the system which one is trying to use rather than the subject matter one is trying to learn Itis VERY distracting don t know if we have fax machines but if we don t we should get some The wifi can be very slow sometimes It worked well overall except when went to take my tests I m an online student living in Fargo so would go to the NDSCS tech building to take my tests don t know what happened for sure but in one of my classes the answere questions got so messed up somehow There was some glitch in the system It wasn t explained to me very well Anyway my professor and und tech had to spend quite some time on it to fix the glitch All computers should be running Windows 8 1 64 bit SafeConnect sucks and needs to be eliminated wou
11. productivity is seriously suffering The professor was very frustrated as well This must be fixed The recordings tried to listen to were useless Nothing works well everything needs improvement would like to use some 21st technology at UND for a change It was fine The programs have worked very well to be able to follow them and still work at the same time No issues this semester really Tech needs pretty simple Blackboard Blackboard Mp3 Access to and information available from instructor Outlines and Course Material No comments on improvement have had no problems using the blackboard Printer kiosk at uplace 1 The print kiosks are in convenient locations 2 Apartment community center printer rarely works and needs help 3 would like to have access to two sided printing The on line Death Investigation course is excellent instructors are clear and informative my only disappointment as already described is that the notes presented on each subject are not available for downloading therefore for study purposes have to write them out by hand a fairly ridiculous situation in this day and age contacted the school and asked if the notes could be obtained and was informed that this was not possible think this should be changed and the notes should be available for study purposes even if there were a slight cost involved Removal from survey e mailing IF YOU PUT HALF THE WORK INTO FIXING REPLACING BLACKBOARD THAT YOU DO
12. space is a pretty decent upgrade think it needs more normal height chairs and normal tables don t like straining to keep my computer on my lap or haunching over on one of those small short tables The library has nice space but the chairs are so old avoid it to avoid the ensuing back pain Did not use I never used them heard they start up really slow though The online Fritz resources were helpful but difficult to navigate at times Have my own so don t use them Easily accessible but very slow Updated computers are needed N A The computer lab at the library is slow logging on The computers at the College of Nursing are extremely quick so it s hard not to compare the two The computer lab in the union is absolutely horrible It s like whenever you log in the computer has to install an entire operating system These labs are supposed to be available for students when they need the resources on campus which is usually a time constrained matter Student don t have 10 minutes to wait for the stupid computer to log in I needed to print some docs before a final this week had about an hour before the test timed the system from the moment putin my password How long would you expect it would take to log into the computer access blackboard and print 4 MSWord documents It took 25 minutes most of which was the system log in and the stupid searching for printer What a horrible system being used and a waste of my and every other stu
13. the most part yes I ve had a couple instructors that don t use it or do not post grades Only a few each semester actually use it some teachers don t use it don t see any tools that are used Not all of them used it Again depends on the professor Some do One especially though does not N A Some do they were very repetative and very dry Default I am satisfied with using Blackboard as a tool to assist in my coursework Comment optional Blackboard is very unreliable Did not use want to access NB from my phone iPad etc It works better than other schools Did not use notes need to be downloadable I did not use Blackboard Itis cumbersome to find where in the course last left off Plus visual aids are notin a particular location they are embedded in the lessons and difficult to relocate actually like Canvas better because I m used to it N A Default Blackboard helps me prepare for class Comment optional Blackboard can t be trusted N A Did not use I did not use Blackboard don t need to prepare for class because I m taking a self study course Didn t get that deeply involved N A Would have been if could have see how many lessons and topics of each module in advance n a N A Default Blackboard helps me work more efficiently Comment optional I swear there is a panic sensor in BB and as deadlines get closer it crashes more frequently N A D
14. very slow many times 3 iPads or other tablets I did not use the computer labs own a Mac Mini and a very nice printer have no need for a computer lab where strangers may monitor my academic progress There are too many computers for the amount of usage In the future reduce the amount of machines and invest in other technology or services mostly used the penguin lab in Streibel It s very nice and works great The only problem is that the computers put out a bit too much heat and it s like always 90 degrees in that room The lab in the memorial union is terrible Every time try to log in it takes at least ten minutes and when try to print something the computer freezes I still hate the upgrade to windows 8 Not applicable N A l am not on campus lam online in Seattle WA It would be a bit far to get there and much too cold have not used one N A N A As a distance student did not use computer labs on campus N A I didn t use any Didn t use them as a distance Ed student l exclusively used the Upson II computer lab 1 The lab always had a computer open and is open enough to allow for group work without significant hassle 2 The computers boot up VERY slowly such that if had to print something last minute knew would be about 10 minutes late Also the printer was almost always out of paper or ink and when it wasn t it seemed to have an out of order sign on it as no one ever bothered to try and fix it 3 If
15. were also recorded for online students causing the class to be delayed Generally it has been very good Nothing specifically comes to my mind that is problematic 1 The computer labs provide a good use of technology otherwise feel like UND isn t that advanced technology wise 2 Technology around campus could be improved in the library for example with the implementation of smart boards 3 Providing segways for rent I did not use UND technology Class material was easy to access and understand The course was laid out well on line and worked nicely for topic and type of presentation just how to turn in your work feel needed to be clearer The exams were not prepared correctly I took two and they were identical also see typos in course material and expect a higher level of editorial care given to online courses 1 Blackboard is great and has good organization 2 Volume control in Tegrity have to have my computer over the highest in volume to hear lectures 3 note taking capability on pdf or other program so can just take notes on my ipad with something like I flow Then no printing out lectures didn t use any Ok citrix reciever is awesome makes it possible to everything at home with no worry of loosing connection or dealing with a low signal found it nearly impossible to do the work on my own without any on line lectures wish would have been told this before sent in money for the class Only having a list of
16. 777 6305 press 1 Comments optional See above did not need to use they were unable to help me claim my id turns out if had read the instructions would never have needed to ask for help The instructions were very clear I Adobe Servi Onli UND Blackboard Connect ae a Learned Email Tech LiveHel techsupport UND edu Seas Blackboard pe Memorial manual Instructor P Statistic Support E webpage amp f Student g Union YouTube of the Fj UND techsupport UND edu Chat Course site Checks 5 did not 777 knowledgebase Manual x Apple Dell Atomic course 6305 self help online Warranty Learning need tutorial courses Repairs etc j help only i Min Value Max Value Total Responses 6 What other support resources would you find helpful to receive example newsletters workshops webinars Text Response Tutoring on Blackboard is absolutely wonderful Webinars Anything that would consistently work would use Blackboard more but it is so unreliable that find myself avoiding it also second guess my email and as a result to try build in redundancy like gmail so can trust that am getting everything and that everything send goes out correctly text alerts Online courses with a video face component even doing a few math problems and uploading then to YouTube would be helpful In its current format despite the good instructor the cours
17. My Report Last Modified 09 30 2015 1 Classification Check all that apply Answer Response 1 Undergraduate Student i 140 38 2 Graduate Student p 73 20 3 Non Degree 104 28 4 Other 60 16 Self education Medical Doctor Continuing Education Staff continuing education law enforcement Children and Family Services Training Center Law online course Coroner post graduate Ex student Staff Grad student at another University seeking CE credits or specialty credits online training credit hrs staff Certificate LEND EMT Continuing education have a MA but the course certificate based Medical Degree Law Enforcement Faculty credit hours Online DIT Training Extended Learning Noncredited student Firefighter Indianapolis CDM Online Continuing Ed Forensics Death Investigator Online learning certificate on line CEU death investigator law enforcement online law enforcement coroner coroner Statistic Min Value 1 Max Value Total Responses 366 2 College or Area of Study Answer Response 1 College of Arts and Sciences 52 15 2 College of Business and Public Administration 24 7 3 College of Education and Human Development 35 10 4 School of Aerospace Sciences 11 3 5 College of Engineering and Mines 38 11 6 School of Geology amp Geological Engineering 2 1 7 School of L
18. Text Phone Blackboard Social Media Subscribe to UND Tech Support Main page Other please Message Main Page Facebook Twitter RSS Feed techsupport und edu specify Min Value 1 1 1 1 1 1 1 q MaxValue 8 8 8 8 8 8 8 8 Mean 2 18 4 16 5 00 3 45 5 35 5 27 4 83 6 09 Variance 5 38 6 00 5 28 3 53 2 69 2 40 3 70 6 06 Standard Davintan 2 32 2 45 2 30 1 88 1 64 1 55 192 2 46 Total 320 257 251 258 237 227 240 75 Responses L j J sal L i i 21 Please list any emerging technologies that you might be interested in using Text Response A3 D Printer could be really cool and useful in some applications n a None cannot think of any Promethean Boards Octalens for the Auto Cad department lam not this tech savvy Google Glass UAV 3d printing robotics biometrics bitcoin solar 3D Connexion Space Mouse Solidworks Desktop Publishing software and modeling such as Blender Raspberry Pi None at this time Not an emerging technology but we really need two sided printing There s a ton of paper getting wasted heard that interweb thing might be taking off Cell phone investigative equipment None None Unsure of any N A Don t get rid of the mouse NA N A Live lecture viewing technology so could participate in class in real time hate to say but I think we are on a technology runaway locomotive The burgeoning availability of different ways to connect leaves many types on the bri
19. a lab Chester Fritz Library Lab 1 The internet and Blackboard functioned well 2 only ever used the computers for Blackboard so really don t know if anything else needs improvement 3 Besides the computers nothing NA The New printing system is great N A yes Sucks I ve never used a UND computer lab would totally check out UND s computer labs but my education with UND has thus far only been online based All on campus computers take forever to log on na N A 1 Internet connection is fast 2 Takes forever to log in and that is frustrating Also hate the new printing system prefer the one from about four years ago where you just create a password and then type it into the kiosk 3 I m graduating but I would like the sign in to be much faster Dontload so many programs on to them they take forever to log into i ve waited 20 mins to log in before and other have waited 30 mins rediculous Gillete should have Microsoft Office Internet and SPSS only make labs for specific tasks so the computers dont slow down so much never used them n a It takes way too long to log into the windows computers in basically any lab except the Union lab I haven t had a problem on lab Mac computers Log in is horribly slow unknown Would like to see double screens in more labs 1 The amount of computers is nice there seems to always be an open computer 2 The quality of many computers needs to be updated the computers are
20. adoptit too NO When instructors are recording they should eliminate all background noise and stay away from using words like ummm when you do updates make sure all the applications still work on the computers do not believe so Require professors to post grades on Blackboard There are many professors that keep students in the dark about their grades and feel like if students are required to use Blackboard then professors should also have to use it No would like to add the fact that I am an absolutely terrible test taker My study habits are fine and my preparation is extensive however no matter how much time spend in study for exams almost always fail the exam do not view this as being my fault am just stating that these people exist and am one of them It is difficult to be successful when the entire college experience is revolving around exams and testing well am excellent when it comes to writing It would have been exemplary to my experience if there were some forms of options for the testing in courses I think the use of technology is something that cannot be avoided this day in age My concern is in the amount that certain instructors are using it instead of teaching They have the job to teach students If they cannot do this they need to be fired If they are going to rely solely on technology to do their work for them they don t need to be there Have instructors check reading content and do spellcheck Nothi
21. aw 4 1 8 School of Medicine and Health Sciences 57 16 9 College of Nursing and Professional Disciplines 23 6 10 Office of Extended Learning previously Continuing Education 30 8 11 LEND 3 1 12 Undecided I 5 1 13 Other a 70 20 Total 354 EAE Min Value 1 Max Value 13 Mean 6 91 Variance 18 11 Standard Deviation 4 26 Total Responses 354 3 What course organization sites are you using Check all that apply Answer Response 1 Traditional on campus i 113 31 2 Blended combination of alternating classroom and online activities u 20 5 3 Hybrid online amp on campus students 25 7 4 Online amp Distance Education credit semester based amp open enrollment l 169 46 5 Non credit 74 20 6 Committees groups and organizations n 17 5 7 MyAdvisor I 5 1 8 Other please specify a 25 7 Other please specify death investigation Haven t taken a class in many years online training law enforcement courses TWEN received info about courses through co workers haven t taken a class in years yet still get these surveys lend CEU S not sure of others still new to using blackboard Use BlackBoard as a contractor random required training and occasional Atomic Learning segments blackboard on line only LEND was not allowed to enter received threats mostly on campus some online classes Online class fo
22. classroom maybe be beneficially but those kinks should be worked out It was great the black board was easy to navigate which made the program very enjoyable I really enjoyed the web based course am hoping in the future that an online doctorate of education is available that allows me to work on my own schedule What I would like to see in the future 1 Requirement of all professors course instructors to put grades on Blackboard It s hard to know how you re doing in a course if instructors choose not to use Blackboard 2 Some type of screen or app for the library so you know what study rooms are open When leaving an empty study room could simply click a screen that lets other screens in the building entrance of lib for example know that there is a study room open on 3rd floor for example Also we just need more study rooms in general you tell me want to try Wonderful experience Blackboard is great it would be better if could access school email from it Blackboard worked well Everything works great Would Have liked instructor to have used more media video especially in the course What technology There re computers sure and there s a smartboard in the Union I guess But we re still using mainly chalkboards and our computers are ancient UND is incredibly behind the technology times Speakers voice was a little monotone The entire online lecture was fantastic Very useful technology didn t always work in classes that
23. dents time always feel like traveled back in time and I m waiting for my windows 95 to boot up and a good few minutes for my AOL to dial up NA l use the gamble lab and find it works great The floor feels hollow but the computers and printers work just fine They can be slow at times but that s understandable As far as improvement Stapleswould be nice because the office across the hall isn t always open N A did not use The login for all of the computers takes a too long l use the INMED computer lab like that I m usually one of the only students in there at all times It is very quiet and my favorite place to study or get class notes Nothing about it needs improvement It would be perfect if we have wireless keyboard and mouse with some kind of detection so people can not steal them Chester Fritz library computers are always very slow Good luck logging on in less that 4 minutes They are slow logging in This process needs to be sped up will sometimes wait up to 20 minutes just for it to log in to my profile They take too long to log in School of engineering needs more computers Not enough for everyone and class sizes are getting bigger They take forever to log in We need more screens in engineering was an online student have used the Geography and Geology labs to have access to ArcGIS software features have been remotely accessing SPSS 22 via Citrix and have overall been pretty happy with its usage Do not use
24. down would be a benefit to instructors and students Everything worked fine this semester would like to have access to former classes and materials via Blackboard From my understanding when the courses are finished students can no longer go back and retrieve material This is unfortunate At times needed to contact IT due to no sound in classroom It would be nice to have dual screens in the classrooms Online classes for distance education need a video lecture component Also we need to be able to use our iPads for blackboard enjoyed everything The only thing would change because I ve seen it done elsewhere is that would have liked the option to download the presentation from Adobe Presenter 1 Itworked okay had a lot of trouble with the wireless internet at my job located in the Strinden center think wireless needs to be improved would like it to be accessible anywhere on campus have logged into Adobe Connect a couple of times to view recordings of class this service is terrible The recording was choppy the sound cut out the video paused every minute to minute and a half it took me 3 hours to listen to an hour and half of lecture And we have had nothing but trouble in our classroom this year video issues sound issues connection issues feedback through the site feel bad for each distance student This looks very poor for UND and especially for graduate level classes where professionals are attending and
25. e Blackboard tools effectively in my courses 287 65 352 1 18 3 lam satisfied with using Blackboard as a tool to assist in my coursework 314 41 355 1 12 4 Blackboard helps me prepare for class 289 58 347 1 17 5 Blackboard helps me work more efficiently 284 69 353 1 20 6 Blackboard provides access to course materials resources and submit assignments 333 24 357 1 07 7 Blackboard allows me to receive instructor feedback and access my grades to keep on track in my courses 302 52 354 115 8 Blackboard allows me to communicate with peers instructors 262 85 347 1 24 9 Blackboard helps me to work with classmates in groups 220 il 123 343 1 36 Blackboard My My Blackboard allows Statistic Min Value Max Value Mean Variance Standard Deviation Total Responses Blackboard course sites are organized CULCE 1m ce 359 instructors use the Blackboard tools effectively in my courses Blackboard as a tool to assist in my coursework 355 Blackboard helps me prepare for class 347 provides access to course materials resources and submit assignments Blackboard helps me work more efficiently 1 1 2 2 1 20 1 07 0 16 0 06 0 40 0 25 353 357 me to receive instructor feedback and access my grades to keep on track in my courses Blackboard allows me to communicate with peers instructors Blackboard helps me to work with classmates in groups
26. e and had to find online resources on my own which was basically like looking fora needle in a haystack Fortunately was able to find a free online course with videos and worked problems Sadly it took me many months to find this resource which led to a delay in my completing course work and a need to file for an extension Things would have been so much easier for me if had had access to something similar for this course Having said a that would utilize UND online courses for future independent learning given the high caliber of the professor for this course and as courses are economically priced and convenient for adult learners like me would recommend the UND online courses to others Only caveat for my future use is make will be sure to have a backup source for lectures I ll also be sure to tell this to others recommend UND distance learning to Statistic Value Total Responses 60 T How often do you log in to Blackboard Answer Response 1 More than once a day 104 28 2 Once a day 43 12 3 A few times a week 106 29 4 Once a week 41 11 5 Less than once a week 71 19 Total 365 Min Value 1 Max Value 5 Mean 2 81 Variance 2 12 Standard Deviation 146 Total Responses 365 8 Please indicate your agreement with the statements Ouestion Agree Disagree Total Responses Mean 1 My Blackboard course sites are organized and easy to use 318 41 359 1 11 2 My instructors use th
27. e isn t worth the money Other support resources enable your blackboard courses to be used on tablets iPads There s a way to do it workshops If you used Google and gave tips on there that would be awesome No None of those things Nothing pops to mind as far as support resources are concerned Webinars and workshops would be helpful regarding Social Work field since we have to maintain competency and complete 30 hours of training news letters webinars anything online for distance users Notes provided in the tutorial and used by the instructors should be available for downloading as it is have to rewrite the notes by hand by pausing the tutorial and then starting it again it seems strange that the notes are currently not available for downloading will refer to these notes over and over for study purposes Removal from survey e mailing IF YOU PUT HALF THE WORK INTO FIXING REPLACING BLACKBOARD THAT YOU DO INTO THESE SURVEYS YOU WOULD BE SOMEPLACE Professor should be required to make available through Blackboard either his class on the given lesson or a very strong link to Youtube l use Khan Academy that has shown to be pretty useful Online workshops for distance education students aimed at the courses in their field of study More continuing education courses for police investigations Newsletters A single centralized list for the different learning mediums Maybe something focused on distance students to not feel like ev
28. ent Statistic Web print option Kiosk locations Computer lab locations Black and white printer availability Color printer availability Min Value Max Value Total Responses amp gt 20 How would you prefer to receive notifications regarding system scheduled maintenance and other technology updates Number one as your most preferred Answer 1 2 3 4 5 6 7 8 Total Responses l 1 Email 234 19 8 7 6 11 3 32 320 2 Text Message 20 91 24 16 13 13 53 27 257 3 Phone 14 26 44 33 22 22 36 54 251 4 Blackboard Main Page 29 74 47 47 19 14 20 8 258 5 Social Media Facebook Twitter 4 6 23 32 64 50 30 28 237 6 Subscribe to RSS Feed 5 10 16 28 51 72 36 9 227 7 UND Tech Support Main page techsupport und edu 9 19 39 46 33 32 43 19 240 8 Other please specify 7 3 5 3 8 5 5 39 75 I Total il 322 248 206 212 216 219 226 216 Other please specify NO PLEASE NO I do not want to receive any push notifications DO NOT CALL ME OR TEXT ME info TV there s a few of the in MU Upson around campus Great for passers by Carrier Pigeon and Fax Mimeograph machine dont want updates notification sent via work email only N A Campus Connection Text is immediate and most preferred Link on UND edu front page or current student page Pigeon alternate email address a non UND email Statistic Email
29. ent classes jumping back and forth from spring to summer enrollment is the obly way to see the class cumbersome 3 staff are wonderful and answer emails very professionally and surprisingly prompt 4 the geology department impaired hearing services when contacting the department are difficult to converse with somce many students are not impaired the department should only utilize one line for hearing impaired took 2 classes collaboratively and used 2 different programs in addition to Blackboard managed to do fine in both classes Sioux suck 1 There is always good wifi service in the buildings classrooms 2 can t use my laptop at school already use Webroot as an antivirus program but always get a screen that says need to install an antivirus program on my computer when try to log onto UND s wifi with my laptop It s very frustrating when I need to do my homework and I don t have time to talk to tech support so have stopped bringing my laptop to school So always just use my phone but I would really like to be able to use my laptop It would be really nice if UND s wifi would either change something or recognize Webroot as an antivirus provider 3 would like to be able to use my laptop with UND s wifi in the future Safe Assign was a disaster not only did run into issues with it counting common phrases as plagiarism but it also counted correctly sourced quotes or parentheticals as plagiarism understand it s uses in the
30. ently Blackboard provides access to course materials resources and submit assignments Blackboard allows me to receive instructor feedback and access my grades to keep on track in my courses Blackboard allows me to communicate with peers instructors Blackboard helps me to work with classmates in groups 1 0 What type of computers do you have check all that apply Answer Response Desktop Computer Windows 2 Desktop Computer Mac 29 8 3 Laptop Computer Windows 221 61 4 Laptop Computer Mac 82 22 5 Other 16 4 6 Do not own a computer 1 0 why would anyone still need a desktop linux tablet and smart phone Google Chrome Chromebook Desktop Linux and Laptop Linux Surface Pro Tablet surface Windows notebook desktop linux Chromebook tablet windows Phone Laptop LInux IPAD Dell Statistic Min Value i Max Value 6 Total Responses 365 1 1 What mobile devices do you have or use check all that apply Response Answer Tablets ex iPad Android Microsoft Surface 84 2 Smart Phones ex iPhone Android 3 e Reader ex Kindle nook 19 4 Other mobile devices 3 5 Do not have a mobile device 6 Other mobile devices Google Glass samsung gear iphone Cellphone android Sliding Keyboard Phone cell phone windows smart phone Statistic Min Value 1 Max Value 5 359 Total Responses
31. erything is focused on the on campus students More classes on DIT Newletters like to be informed on activities about once a week N A N A in person training should be re established on campus lam satisfied with the resources provided Holograms Webinars for particular software techniques would be great Posting of programming language shortcuts SQL C etc in a forum or handbook for specific software would be intriguing as well Webinars and Workshops Newsletters Webinars and software help like Lynda com or math learning resources webinars N A None NA Workshops webinars etc blocking participants who have political motives and hate women did not appreciate my hacker or commie ransom ware administrator None webinars more engineering professors less vice presidents sucking up all of the colleges money online interaction with other students to work together to solve problems in a forum more videos instead of just all power point and lecture The online courses you offer are great but would like to be able to print the slides out to take notes on as watch the presentations It would be very helpful for the way I learn Suggestions for aditional readings or webinars or even conferences Nothing better instruction and more input from instructor More classes for death investigators webinars Best part was the flowcharts am actually understanding stats and how the formulas are derived none AAA
32. hed student everyday be let down by that kiosk printer saw tech workers called to the station multiple times a week and the printer was still never fixed haven t seen them in some buildings which frustrates me because do t always know where a computer lab is near me N A Need more locations in the union and around campus Need to be one in O Kelley The Kiosk locations are very accessible within Gamble Hall and the Union haven t really ventured much into other departments to comment upon their situations There could be more N A Several of the printers are very slow distance student Default Computer lab locations Comments optional N A dont use it am an online distance user It would be better if my computer didn t have to search for printer for 3 minutes before could print do t always know if there is one in a building N A N A The lab in the memorial union is terrible The computer always freezes when try to print distance student Default Black and white printer availability Comments optional N A dont use it am an online distance user N A N A distance student Default Color printer availability Comments optional N A You never know which can and cannot print color until you go to the kiosk didnt know had an option to use my own printer N A N A gillete needs color More color printing kiosks need to be made available distance stud
33. id not use I did not use Blackboard Students should be able to edit submissions which could then be noted as edited with time aNd date to maintain deadline requirements N A See above N A It would be nice if you could organize and move the courses already completed so you don t have to scroll to the bottom to get the current course Default Blackboard provides access to course materials resources and submit assignments Comment optional See above comment Did not use Great for enroll anytime Did not use I did not use Blackboard not all professors use blackboard not saying this is a bad thing and being old fashioned is just fine but it would be nice to at least see grades for every class throughout the semester Not asking for the whole notes powerpoints study guide she bang just so i can keep track of my grades office hours don t work for everyone and we re not allowed to ask over email so end rant See above Submit lesson needs to be more clear n N A Some instructors choose not to use the submit function and itis truly annoying Default Blackboard allows me to receive instructor feedback and access my grades to keep on track in my courses Comment optional This again depends on the instructor Some are more on top of things than others Did not use Did not use The grades screen is really hard to use through a mobile browser I did not use Blackboard if they keep up with it
34. ifficult to get connection in the afternoon hours N A Can be slow in the evenings Walsh wifi is acceptable 2011 very poor service distance student Default Memorial Union Comments optional N A Can be slow now and then dont use it am an online distance user SafeConnect Sucks N A distance student Default Academic Buildings Comments optional N A UND secure disappeared off my laptop a few weeks into the semester i would rather use this one than the other UND network dont use it am an online distance user Some buildings are better than others SafeConnect Sucks Fine Arts Center was bad N A SafeConnect has always been frustrating not recognizing that the policy key is installed or not detecting AVG Frequent NAT errors Should try out something like WPA2 Enterprise like NDSU where you log in on the native Windows interface distance student Default UND Libraries Comments optional N A dont use it am an online distance user SafeConnect Sucks Sometimes can be slow i know most students seem to be dissatisfied with the library as it stands lack of outlets poor internet in some places but feel as though most students don t understand it s an old building and you can t just put outlets in feel like what is available is sufficient and appreciate your willingness to listen N A distance student Default Public Campus Spaces Comments optional N A
35. ing assignments through Blackboard As a result my experience through UND Online amp Distance Education was arduous at best If the faculty had a basic proficiency with this system my experience would have been much better and would have been able to spend much more time on the subject matter of the course instead of trying to coach my professor through using Blackboard one stop shop with a dashboard portal that is a single sign on location to access all UND sights email blackboard campus connection etc When instructors take the time to utilize the functions of Blackboard itis awesome Some are disorganized and make it more difficult for students to maneuver and submit assignments found that there are so many pages to negotiate in registering and then accessing courses academic records email and blackboard and student profiles It would be helpful if there was one main portal and then links to all areas including blackboard enjoyed the courses and they were very helpful and informative hope you continue to do the distance learning as it was very beneficial to me and most probably many others who also joined the course I think everything works fine Distance ed setup works fine Statistic Value Total Responses 97 23 Is there anything you would like to add to help the Center for Instructional amp Learning Technologies improve your overall experience using technologies at UND Text Response I answered Sat
36. ing technology so could participate in class in real time No idea right now Overall is great Better wifi Eliminate SafeConnect No Nothing in particular If think of something will contact the CILT office Some online lectures require flash that do not work on certain browsers and smartphones Would be a good idea to have your own software to avoid discrepancy for accessing important material Nothing comes to mind The instructions to get started in Blackboard were not provided believe at least the basic information should be given to new students No really enjoyed my online experience It is small but I do feel that necessary updates should be done during winter and summer vacation want to know who the control freak is that blacklists participants None Not that I can think of didn t really check but should have seen if there was an easy way to contact the instructor There were some errors in the material that should be corrected 3D printers should be more accessible on campus and open for student use even if that means charging a fee Printing using the uprint service should be possible on iOS devices And UND should implementa laptop for every student program which would refresh every two years Basically UND students would get their choice of laptop paid for by the University every two years Other campuses such as University of Wisconsin Stout and Winona State have programs like this and it s time we
37. isfied when asked about Blackboard as my choices were binary but my experience is much more nuanced thanks great classes hoping for more n a None Indicate on the online course pages which sections have been completed and which sections are currently being studied The technology department is lacking compared to other colleges if we had more and better technology we would see more people majoring in that field and even have more recruits looking in that department Please do ANYTHING different No Merrifield is still using overhead projectors in their classrooms It would be helpfull if you sent a follow up email to tell us what you got out of these emails so that we knew you were reading them and what you were going to do with the info in them rather than delete it feel like the last one sentin was not heard at all None at this time CILT really needs to either change their name or stop using that acronym It is entirely too close to a derogatory phrase for female genitalia and it jars me every time see it in my email inbox Printer kiosk at uplace See above Removal from survey e mailing IF YOU PUT HALF THE WORK INTO FIXING REPLACING BLACKBOARD THAT YOU DO INTO THESE SURVEYS YOU WOULD BE SOMEPLACE Make sure the professor wants to be instructor of a Blackboard course This guy is notin sync with exams v what we have covered in a lesson Sometimes see problems on exams and have never seen the material A chapter or t
38. ld like to use Windows 10 in the future without SafeConnect More printing locations and better laser printers that are stocked and working Printer in the new space downstairs would be nice Get rid of safe connect Everything worked well Blackboard worked great The wifi is really bad in The Hughes Fine Arts Center there should be more printing kiosks in academic buildings and dorms the app could use some updates Overall in every MPA course I ve taken this semester Adobe Connect has been a valuable tool for interaction between the on campus students the professor and the distance learning students It would be interesting to see what other features we could utilize to optimize the learning experience think Blackboard s features page design could be improved In the future think more of a streamlined open chat akin to Google Hangout could be an interesting way to link online distance learning students the professor and on campus students Have just used the blackboard service to view lectures and results 1 Blackboard eZ LMS and Campus Connection are all run smoothly for me 2 can t think of anything that really needs improvement 3 really don t have any other technologies that would rather use would instead prefer that that money be spent to upgrade existing equipment 1 the live chat is fantastic for UND distance learning students 2 independant math courses ie MATH 165 166 do not show up on the same page as concurr
39. lessons and problems to complete does not constitute instruction in my view and was very displeased with the errors found in the texts used for the class and there being no errata notes available The upgrade to Adobe Connect this semester was not an upgrade at all it was horrible find something new quick The audio was initially horrible and slowly improved over the semester but still was not as good as the previous semester Previously did not notice was in an online classroom but this semester was accutely aware of it in the improved classroom would like to see a survey on class enrollment think the way we register for classes could be easier All special topic courses are listed under one title and you need to click each one to find out which course it is which would be fine if you could use the back button but unfortunately that doesn t work and you need to start back at the beginning if it wasn t the course you were looking for 1 Classroom computers were all that used outside of the computer lab mentioned previously and they always worked well No improvements were noted and would be happy to continue using the same technology in the future Everything worked well for me Have used moodle and blackboard is way better The UND faculty need to be much more extensively trained in the use of the Blackboard system The professor of my class often had trouble accurately inputting grades into the gradebook and receiv
40. ly terrible Hire more engineering teachers boring at times superb am telling all my friends and co workers to use this course for stats Difficult to contact Inconsistent in communications and not always organized and lost some of my grades Promptly answered my questions returned e mail and graded lessons and examinations Default Peer Comments optional They have many of the same problems as myself Peer helped with printing info finding The quality of student interaction was not very helpful of iformative barring a few examples Default Learned on my own or did not need help Comments optional Submitting assignments through Blackboard is sort of Russian Roulette l asked questions or instructor and peers still very new to using it Did not need help look for help on questions but UND no longer offers in person options but on rare occasion they offer in person classes then cancel them just days before the class is to meet citing low enrollment My course was self paced course my education was sabotaged by hackers Having the extra course under my courses is very annoying Both My classes were well set up that it was easy to learn on my own Learning by myself is just what I do For some things found that almost everything learned in the course had to research and teach myself or find resources in my own community or professional connections Default NDUS Help Desk
41. morial manual Instructor on my Statistic Ena Support Bekal webpage amp ROSCA Student flight Union YouTube of the E e UND techsupport UND edu Chat Course site Checks i did not 777 knowledgebase Manual H Apple Dell Atomic course self help online need 6305 5 Warranty tutorial courses Repai help epairs only Min Value 1 1 A 1 i 1 1 1 1 1 4 i 1 Max Value 3 3 3 3 3 3 3 3 3 3 3 3 3 Mean 1 87 2 34 2 56 2 55 1 92 2 26 248 2 75 245 1 59 2 23 1 52 2 52 Variance 0 96 0 87 0 66 0 68 0 96 0 92 0 75 0 43 0 77 0 77 0 92 0 71 0 71 Standard Deviation 0 98 0 93 0 81 0 82 0 98 0 96 0 87 0 65 0 88 0 87 0 96 0 84 0 84 Le 365 362 360 360 364 360 356 359 359 360 356 356 361 sponses 5 Please comment on your experience Default Email UND techsupport UND edu Comments optional Sometimes things come through sometimes they don t Quick response hate the way that it collapses the conversation making me open each prior email to go back and see what someone said before access easy to read user friendly did not need to use rarely used during my course Tech was great but responses were a little delayed to much spam from the college and the ralph trying to solite money for tickets l explained a detailed problem and they only provided a generic solution that did not work slow response Difficulty linking it to other email address Emailed to enter the course and with any queries
42. mputer labs Everything is fine Possibly more space in the future would like to see 24 hr lab hours available in the Starcher Technology labs would also like to see them open on weekends due to some students not being able to make it in during week days because of work N A Whatis with only having apple and windows systems How are you going to integrate mobile and wearables Printing especially color printing There s almost always an open computer Log on takes forever and your profile is never saved so it seems Share drive space non existent Remote access to specialize programs such as MATLAB ANSYS with limited licenses is a bit convoluted and the connection unreliable Chester Fritz Library Lab has been an invaluable resource for my masters degree online Computer worked well access to programs FRAME SYSTEM Close Circuit TV worked well volume minimum interruptions take classes online from a distance do not use these labs Good In my experience the printers have been an issue Roughly half the time I ve tried to print at the apartment community center the printers have been either not working at all or they print really poor quality pages Well as a onetime distance learning student from years ago think probably none of the above Amount of computers is nice Faster log in times not 20 minutes Computers that don t take all day to start N A N A since am a distance education student The new Union study
43. ng at this time unless you can fix my failure to configure windows message LOL no you should tell us what we get wrong to help with the laerning process None areas to study with more outlets for students to use their own devices No I think they do an excellent job lam a distance learner so would like to see more online courses offered if possible really enjoyed the course and felt the instructor especially for the first block was very knowledgeable and good with the difficult material death investigations More ability to store things in personal files would like to save my power points from classes in online folders that could be carried into a new semester Nope You did a great job No don t know A better tutorial or other teaching aid for instructors I m not sure what their current resources are Statistic Value Total Responses 65 24 Please include your name and phone number if you would like to be contacted regarding any of your comments or concerns Text Response nla Dr William E Field II Chief of Pathology Saratoga Hospital 518 583 8442 only if you need to talk to me though ther Richardson ther_richardson hotmail com or ther richardson my und edu Dr Roy Nicholson 360 933 1249 Removal from survey e mailing IF YOU PUT HALF THE WORK INTO FIXING REPLACING BLACKBOARD THAT YOU DO INTO THESE SURVEYS YOU WOULD BE SOMEPLACE Bruce Scanlan 319 524 2774 Not asking for a phone call but if in
44. ning center wellness etc on app The blackboard app for IOS is pretty good and flexible It could have faster loading times for PDF s and the like but overall think it works nicely Live streaming of lectures Instructor communication app that allows for a more speedy response over traditional email N A yes Your mom The same things use it for now Nothing for school prefer laptops desktops for all school work Exactly as am now prefer to use a laptop or desktop for distance learning courses research I really have no need to use my phone for school Accessing classes My IPad does not work with Adobe Connect or at least cannot make it work Watching Tegrity videos It might be possible but haven t tried would like email to go back to what it was last week and not hae to be re directed to the UND site every rtime now Same for personal use only no Viewing grades For the love of Math please update the UND uprint system so that can upload and print a document from an iOS device No personal use No clue I m about 15 years behind in terms of personal electronics Clicker guestions Exactly what I use it for now will use it for the purpose of gaining an educational advantage if the school is willing to pay for my phone and my monthly phone bill Otherwise if lam paying for my phone will continue to use my phone how I see fit Since don t have a smart phone there s not really a whole lot more can d
45. nk of becoming obsolete or out of favor and thus leaves comfort in the dust prefer pen and paper 3D Printers Holograms Bluetooth 2 connectivity and faster internets and better connections on campus and in student apartments Virtual reality would be interested in the proliferation of online note taking interaction for professors Adobe Connect has some interesting features feel professors could further utilize within classes Google glass Nothing really comes to mind would rather see the computers we have be upgraded instead TopHat for classroom integration and less pressured participation 3d printing Prezi None that can think of Tablets symantec ghost None telegraph Google Glass Microsoft HoloLens Virtual Reality in general Smart Boards 3D printers lam not aware of any Tablets A flying car would be great for the winter seasons in Nortb Dakota and Minnesota It would also be very helpful for both pedestrian students and people operating motor vehicles if some kind of high priority crosswalk button existed Then the students could press the button before crossing and some kind of lights would appear on the road fora predetermined length of time If you require extra technologically innovative creative ideas have quite a collection of ideas More computers with split screens none None smart boards Oculus rift during live lecture distance education None noted none don t know Statistic
46. o with my device No Personal only My kindle could not access the recorded classes through blackboard would like to be able to listen to lectures or tegrity on my phone may be able to do that now but haven t put it together nothing Same use mobile email print from saved pdf from phone quick and easy writing papers research Nothing education related just a phone Watch my lectures and submit assignments if possible Streaming video lectures prefer using the computer for pretty much everything my phone can do My cell phone is used for texts calls and quick Google searches and I would like it to stay that way have an iPad and would like to be able to access Microsoft office know it is possible but I m not quite sure how to do it viewing powerpoint slides reading assignments The Blackboard website is not at all mobile friendly On my Android phone using Google Chrome an incredibly common browser cannot scroll down when viewing the gradebook This is just one of many shortcomings of the Blackboard system This system appears to be antiquated and poorly maintained with little attention given to ease of use and compatibility with modern day devices I d like to be able to do course work on my IPad but have so far been unable to do so Personal use only Checking grades Would really like to be able to use IPad for coursework Statistic Value Total Responses Gh 14 Computer Labs How often do you use
47. putations HW design phone wireless connection The more the better feel like you are not listening because said this in the last survey You should see how they are using Blackboard at other schools Baker College uses it WAY more effectively You are not doing a terrible job but you could make my live as an online student WAY easier For instance if the lectures were available in MP or MP format available on to record native on any windows or Linux box could listen to my lectures as commute exercise relax am away from my computer am at the DMV whatever But NO I have to be on a computer because the smartphones can t use adobe connect everyting Calls and messages Unsubscribing from your list Maybe you could make an app for that N A Nota fan of using my mobile devices for education Prefer laptop Same Receive automatic updates from Blackboard All the above I really like the Blackboard APP for my phone itis very useful and would like more school related apps because they are more convenient Documents printing to mobile printers N A Would not use my personal devices for job training requirement hours needed The same things l m able to use it for now In the future it would be niece to have a blackboard site specifically built for mobile devices that would have all the functionality of the current computer based site Personal use Virtual sex a mobile flashcard app would be amazing Put hours of the di
48. r job related interest in forensics Online LEND Continuing Education credits taking cmd course death investigations online certificate credit only strictly online I m in AZ online only online death investigation courses Death Investigation for POST Credit and profesional enrichment Statistic Value Min Value Max Value 8 Total Responses 365 4 Please indicate your satisfaction with the support resources Question Satisfied Not Satisfied Did Not Use Total Responses Mean 1 Email UND techsupport UND edu 201 1 153 365 1 87 2 UND Tech Support 777 6305 116 8 238 362 2 34 3 LiveHelp Chat 74 9 27 360 2 56 4 techsupport UND edu webpage amp knowledgebase 77 T 276 360 2 55 5 Blackboard Student Resource Course site self help tutorial 191 12 161 364 1 92 6 Blackboard Student Manual 130 7 223 360 2 26 7 Adobe Connect Pre flight Checks online courses only 89 6 261 356 248 8 Service Desk Memorial Union Apple Dell Warranty Repairs 43 4 312 359 2 75 9 Online tutorials user manual YouTube Atomic Learning etc 93 12 254 359 245 10 Instructor of the course 240 26 94 360 1 59 11 Peer 132 9 215 356 2 23 12 Learned on my own or did not need help 254 20 82 356 1 52 13 NDUS Help Desk 777 6305 press 1 82 9 270 361 2 52 Gob Service Online Blackboard Connect Learned UND Student P Desk tutorials user E Tech 5 techsupport UND edu SeT Blackboard se Me
49. s me to work with classmates in groups Comment optional did not use never used for this purpose Google docs is far superior and it works Did not use N A N A did not use Google Docs preferred Did not use I did not use Blackboard Didn t have classmates to work with N A DID NOT USE Did not use my course was a self paced course no classmate interactions occured Also have not used this function Did not use Blackboard for this I ve always used email and Google Drive to work on group projects remove the deviant and it will be great no need to work in groups Didn t use N A I think it does this well but have little to no experience with it No attempt here on my part just didn t do any of this in this course n a N A n a my course didn t involve anything like this n a Again phones and email are far more simpler and efficient to use for such a purpose didn t actually use I didn t use this feature N A did not use this resource for this class Not applicable Did not work in groups or know who else was taking the class My z My lam satisfied Blackboard instructors E with using Blackboard Fearas use the Blackboard as helps me Statistic sites are Blackboard i P i atooltoassist prepare for organized tools E s inmy class andeasy to effectively in coursework my courses Min Value Max Value Total Responses Blackboard helps me work more effici
50. spotty coverage dont use it am an online distance user Spotty connections across campus sometimes It s almost there though just wish there was more continuity across campus in theses spaces SafeConnect Sucks It can be spotty in certain areas Sometimes can be rather slow N A Should be stronger more available easier to connect to and faster Needs more coverage distance student Public Campus Spaces Residence Halls Memorial Union Academic Buildings UND Libraries Statistic Min Value Max Value Total Responses 1 8 Please rate your satisfaction Question Very Satisfied Satisfied Neutral Do Not Use Dissatified Very Dissatisfied Total Responses 1 Web print option 30 46 244 12 a 339 2 76 2 Kiosk locations 14 44 258 15 6 337 2 87 3 Computer lab locations 18 49 261 T 5 340 2 80 4 Black and white printer availability 30 55 239 14 3 341 2 72 5 Color printer availability 12 29 21a 21 7 340 2 95 Statistic Web print option Kiosk locations Computer lab locations Black and white printer availability Color printer availability Min Value 1 1 1 1 1 Max Value 5 5 5 5 5 Mean 2 76 2 87 2 80 2 72 2 95 Variance 0 55 0 40 0 40 0 51 0 37 Standard Deviation 0 74 0 63 0 63 0 72 0 61 Total Responses 339 337 340 341 340 1 9 Please add any Default Web print option Comments optional preferred the previous Web printing option N A have no
51. the computers were kept updated so that they would boot up in 2 5 minutes and not 15 would be happy The same goes for the printer if no one can bother to keep it working in service remove it to free up the space Outside of that would like to keep using this lab as it was convenient and had all that needed NA I did an online distance learning course did not enter any labs so could not comment Haven t used as am attending online Statistic Value Total Responses 80 1 6 Please rate your satisfaction Ouestion Very Satisfied Satisfied Neutral Do Not Use Dissatified Very Dissatisfied Total Responses 1 Residence Halls 10 29 280 12 8 339 2 94 2 Memorial Union 25 68 232 7 8 340 2 72 3 Academic Buildings 32 72 211 15 10 340 2 70 4 UND Libraries 24 50 250 7 9 340 2 79 5 Public Campus Spaces 13 59 234 22 J4 339 2 88 Statistic Residence Halls Memorial Union Public Campus Spaces Min Value 1 1 1 1 1 Max Value 5 5 5 5 5 Mean 2 94 242 2 70 2 79 2 88 Variance 0 33 0 53 0 66 0 51 0 51 Standard Deviation 0 57 0 73 0 81 0 72 0 71 Total Responses 339 340 340 340 339 1 T Please add any Default Residence Halls Comments optional N A dont use it am an online distance user Did not use Internet always slow in squires N A SafeConnect Sucks The Resnet internet is rather unstable for me The internet disconnects at least once or twice a day for me Could be better D
52. the following UND Computer Labs Total Daily Responses Mean Less than Once a 2 3 Times a 2 3 Times a i euesan Kever Month Month Month Week Week Memorial Union Lab 312 7 5 360 2 Chester Fritz Library Lab 303 8 4 360 1 34 3 Residence Hall Labs 345 1 360 1 08 4 College or School Specialty 288 359 4 69 Memorial Union Lab Chester Fritz Library Lab Residence Hall Labs Min Value 1 1 1 1 Max Value 7 7 7 7 Mean 1 30 1 34 1 08 1 69 Variance 0 97 0 97 0 25 2 53 Standard Deviation 0 99 0 98 0 50 1 59 Total Responses 360 360 360 359 1 5 Computer Labs Please comment on your experience using UND Computer Labs this semester Please specify lab when applicable 1 What works well 2 What needs improvement 3 What would you like to use in the future Text Response do not have not had to use a computer lab in my continuing education courses Some of the laptop carts have computers that are a bit slow but other than that they are generally pretty good and very convenient Labs are sufficient enjoyed that the computers were there for my use when I needed a pc instead of a Mac The computers in some olaces need to be updated because they were really slow like in some places in upson like using th school computers and would like to keep them I really enjoyed the kibrary computers as they helped me stay focused in the quiet environment and they worked really well I did not use any co
53. which a lot don t Nothing is ever correct N A DID NOT USE should be required for grades to be entered have seen this work before but generally my instructors send feeback comments on tests papers in via pdf or another annotation software wouldn t know a stalker hacked my portal in person is the best Notall instructors Not really did not receive any feedback from instructors Also for grades could not see percentage grade what got wrong UI leaves something to be desired n a N A Except for Dr Kolodka s classes cant figure out how to access final grades Default Blackboard allows me to communicate with peers instructors Comment optional don t trust it so don t use it Did not use N A Was not aware of this until the end of the course but didn t need anyway N A but did not use Did not use I did not use Blackboard N A DID NOT USE really like that can email my classmates for notes when miss class even if don t personally know them Did not use this was nota function of my self paced class Have not used this function of BB Did not use Blackboard for this remove the subersive have not heard from anyone since i started the class No attempt here on my part n a N A I still use email for communicating with peers instructors Email is too simple to want to try and use BB for communication purposes didn t acutally use didn t use this feature Default Blackboard help
54. wo later notice that kind of problem There seems to be little concern by the professor and there seems to be zero accountability for the professor to have correct information How many times does the professor have inaccurate information on exams Attention to detail and situational awareness are as much of the educational experience as the actual material No Many instructors and students complain about Blackboard I think that there are other programs out there that many other schools use that might be a better use of our resources than Blackboard None None Nia blackboard sucks NA Not that I can think of possibly having other options to use other than just firefox to access online courses No I d like to see an in person training program re established here at UND Trying to learn software on Atomic Learning doesn t work since department office staff are constantly distracted with other issues When the training is set up at a central location the staff member is out of the office and can focus on learning Otherwise it s like expecting our students to learn their course lessons while at their part time jobs Plus there is a comradry that helps to inspire a staff member at these classes Plus others ask questions that sometimes find hard to pull together into words We help each other and then we can go back to our offices and be inspired to apply what we ve learned to our jobs Atomic Learning doesn t work Live lecture view
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