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OWC Thunderbolt™ 2 Dock
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1. e The dock and all of its ports are fully hot pluggable To ensure that no data is lost always eject or unmount any connected storage devices from your operating system before disconnecting them from your dock or before disconnecting the dock from the computer e The Audio In and Audio Out ports on the dock are analog Additionally the Audio In mic port uses mono sound rather than stereo sound e Thunderbolt 2 is backwards compatible with Thunderbolt but any devices connected in a Thunderbolt chain after a Thunderbolt device will operate at original Thunderbolt speed 10Gb s rather than Thunderbolt 2 speed 20Gb s If mixing Thunderbolt 2 and original Thunderbolt devices make sure all Thunderbolt 2 devices are in front of the Thunderbolt devices i e computer gt Thunderbolt 2 devices gt Thunderbolt devices e Thunderbolt device chains can support up to six Thunderbolt devices The Thunderbolt 2 Dock isa Thunderbolt device so five additional Thunderbolt devices can be connected after it A Thunderbolt or DisplayPort equipped monitor can also be added to the end of a Thunderbolt device chain APPENDIX e USB 3 0 ports are only bootable on Mid 2013 and later Macs using OS X 10 9 4 or later If problems persist consult our frequently asked questions Www macsales com FAQ or Thunderbolt FireWire and Ethernet are bootable on all Macs with a Thunderbolt port see Section 2 4 to contact OWC technical support To enable supp
2. Owe OWC Tnunderbolt 2 Dock USER GUIDE i Ts AB ECE CONT EN SEE Te PUT DRE 4 1 Pozdor O OOO AAA Z AAA MINIMUM SYSTEM REQUIREMENTS 2 1 CONNECTION 1 1 ABOUT THIS MANUAL 2 2 NOTES 1 2 PACKAGE CONTENTS 2 3 TROUBLESHOOTING 1 3 FRONT VIEW 2 4 CONTACTING TECHNICAL SUPPORT 1 4 Front Features 1 4 1 SIDE VIEW 1 5 Side Features 1 5 1 REAR VIEW 1 6 1 6 1 Rear Features OWC THUNDERBOLT 2 DOCK TABLE OF CONTENTS E 4 JC ES 1 1 MINIMUM SYSTEM REQUIREMENTS 1 3 PACKAGE CONTENTS e Apple Mac computer Thunderbolt port OS X 10 94 or later NOTE Windows not supported OWC Thunderbolt 2 dock Power supply and cable 1 2 ABOUT THIS MANUAL Firmware images and descriptions may vary slightly between this manual and the unit shipped Functions and features may change depending on the firmware version Please visit the product webpage for the most recent product specifications NOTE Thunderbolt cable not included OWC THUNDERBOLT 2 DOCK INTRODUCTION 1 4 FRONT VIEW 1 5 SIDE VIEW 1 4 1 Front Features USB 3 0 high power ports There are two LEDs on the bottom of the OWC Thunderbolt 2 Dock near the front 1 5 1 Side Features Data LED green This LED will glow green when the dock has an active data 2 USB 3 0 high power ports These USB 3 0 ports are each capable of connection to a computer through the Thunderbolt cable If the co
3. e U S Patent and Trademark Office and in Canada The OWC logo the Other World Computing logo and OWC Thunderbolt 2 Dock are trademarks of New Concepts Development Corporation Apple FireWire iPad OS X and Mac are trademarks of Apple Inc registered in the U S and other countries Thunderbolt and Thunderbolt 2 are trademarks of Intel Corporation in the U S and or other countries Windows is a registered trademark of Microsoft Corporation in the U S and other countries Other marks may be the trademark or registered trademark property of their owners OWCMANTB2DOCK
4. et cable here to access a wired network INTRODUCTION OWC THUNDERBOLT 2 DOCK E POPON 2 1 CONNECTION 1 Connect the Thunderbolt 2 Dock to power using the included power supply and cable 2 Connect the dock to a Thunderbolt port on your computer using either one of the Thunderbolt ports on the dock 3 Connect all desired devices to the appropriate ports on the dock All connected devices will be available immediately for use on your computer 2 2 NOTES e There is no power switch on the dock As long as it is connected to power and to a computer the dock will function If the computer turns off or enters a sleep state the dock will remain powered on but all other devices connected through the dock will turn off or sleep appropriately as if they were connected directly to the computer If you are connecting only one display to the dock you can do so via the following connection types Thunderbolt Mini Displayport HDMI HOWEVER if you intend to connect two displays simultaneously you MUST use BOTH a native Thunderbolt display and a native HDMI display Other combinations or adapters will not work e The high power USB 3 0 ports on the side of the dock will remain on and provide power to OWC THUNDERBOLT 2 DOCK any connected device even if the dock is not connected to a computer or if the computer is turned off The USB 3 0 ports on the rear of the dock will only provide power if the computer is on or in a sleep state
5. lace objects containing liquids on the device as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury General Use Precautions To avoid damage do not expose the device to temperatures outside the range of 5 C to 40 C 41 F to 104 F e Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Do not use the device near other electrical appliances such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products Do not place heavy objects on top of the device e Protect your device from excessive exposure to dust during use or storage Dust can build up inside the device increasing the risk of damage or malfunction For up to date product and warranty information please visit the product webpage Copyrights and Trademarks 2015 Other World Computing Inc All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written consent of Other World Computing Other World Computing and OWC are trademarks of New Concepts Development Corporation registered in th
6. mputer is powered providing up to 1 5A of power for charging devices such as the Apple iPad These off or in a sleep state this LED will turn off USB 3 0 ports are identical in all other respects to the USB 3 0 ports located on the e Power LED blue This LED will glow blue when the dock has power Unlike some rear of the dock other Thunderbolt devices the OWC Thunderbolt 2 Dock does not power down when disconnected from the computer or when the computer is asleep As long as the dock is receiving power the blue power LED will remain on INTRODUCTION OWC THUNDERBOLT 2 DOCK 1 6 REAR VIEW o e B 00 o 1 3 USB 3 0 ports Connect additional USB devices here 1 6 1 Rear Features 6 2 Thunderbolt 2 ports Connect one port to the Thunderbolt port on your computer Use the other port to connect up to five additional Thunderbolt devices plus 2 Audio out port Connect headphones or speakers here a display Supports DisplayPort 1 2 for up to 4K resolution at 60Hz 3 Audio in port Connect a microphone or other audio input device here l 0 7 HDMI port Connect an HDMI display or television here Supports HDMI 140 for up 4 FireWire 800 1394b port Connect a FireWire device here You can daisy chain to 4K resolution at 30Hz additional FireWire devices off of the first FireWire device 8 DC power input Connect the included power supply here 5 Gigabit Ethernet port Connect an Ethern
7. onable efforts have been made in the preparation of this document to assure its accuracy Other World Computing and its officers and employees assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein Other World Computing reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes FCC Statement Warning Modifications not authorized by the manufacturer may void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection again
8. ort for the Apple SuperDrive Apple USB keyboard and iPad 1 2 3 charging please install the driver below You will need to restart your computer afterward http eshop macsales com tech_center index cfm page manuals item 2 4 CONTACTING TECHNICAL SUPPORT owcthndrblt2dock html 8AM 8PM CT Monday Friday 9AM 4PM CT Saturday 2 3 TROUBLESHOOTING Begin your troubleshooting by verifying that the power cable is connected to the OWC Ba AWA Thunderbolt 2 Dock and to a power source If the power cable is connected to a power strip make sure that the power switch on the strip is turned on Live chat is available during normal business hours at Then simply verify that both ends of the Thunderbolt cable are properly plugged into the hee Sales cont eee computer and the dock If the dock is still not working properly try using a different Thunderbolt cable or using another Thunderbolt port on the computer or the dock Email support can be reached at Y ify if th ki icati ith th ing i ou can verify if the dock is communicating with the computer by going into System www macsales com ts email Information and clicking on the Thunderbolt category on the left If the dock is seen by the computer but one or more connected devices are not troubleshoot each device individually OWC THUNDERBOLT 2 DOCK APPENDIX Changes The material in this document is for information only and subject to change without notice While reas
9. st harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Health And Safety Precautions Read this user guide carefully and follow the correct procedures when setting up the device R3 06 01 15 DM Copyright 2015 Other World Computing Inc All Rights Reserved Other World Computings Limited Warranty is not transferable and subject to limitations Do not attempt to disassemble or modify the device To avoid any risk of electrical shock fire short circuiting or dangerous emissions never insert any metallic object into the device If it appears to be malfunctioning contact Other World Computing technical support e Never expose your device to rain or use it near water or in damp or wet conditions Never p
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