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CN3 Series Mobile Computer User`s Manual

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1. 115 5 Troubleshooting and Maintaining the CN3 117 Calling Product Support 0 cece rererere een ees 118 Troubleshooting Your CN3 0 eect cette eens 119 Resetting the CN3 3 3 05 ati tes oak ote vided T E a a 123 Warm Booting the CN3 i 3 0 05 test ale saiy cea Al eas eee dee ha 124 Cold Booting the CN3 0 eet ee tenn a S 124 Clean Booting the Computer 0 00 125 Cleaning the CNI ean yes ite elas pat bl eek ee ae 126 A Specifications 127 Physical and Environmental Specifications 0 0 c ee eee eee 128 Accessories argoto Voge Core eges Vpath gamle pais Gow es pee Sees be Sets 131 NGO i ord oor ei ene ntongti ous E eaten se Sabre 133 viii CN3 Series Mobile Computer User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information A Warning A Caution o Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be str
2. EE Time Stamp Devices Power Advanced 4 Select the Enable extended ephemeris check box 5 Tap ok Learning About Additional GPS Options for the CN3 Intermec provides enhanced feature support for the Extended Ephemeris data capability For the latest Extended Ephemeris data files and other CN3 downloads visit the CN3 downloads page on the Intermec web site at www intermec com For more information about programming for Extended Ephemeris GPS visit the Intermec Developer Library at www intermec com idl 30 CN3 Series Mobile Computer User s Manual 2 Windows Mobile This chapter introduces Microsoft Windows Mobile 5 0 for Pocket PC In this chapter you will find these sections Understanding Windows Mobile 5 0 Finding Information on Windows Mobile Learning the Basic Skills Using Microsoft ActiveSync Using Internet Explorer Mobile CN3 Series Mobile Computer User s Manual 31 Chapter 2 Windows Mobile Understanding Windows Mobile 5 0 This chapter introduces Microsoft Windows Mobile 5 0 While using the CN3 keep these key points in mind Tap Start on the navigation bar located at the top of the screen to quickly move to programs files and settings Use the command bar at the bottom of the screen to perform tasks in programs The command bar includes menus icons and the onscreen keyboard Tap and hold an item to see a pop up menu containing a list of actions you can perform Pop up menus give yo
3. To free up virtual memory 1 Go to Start gt Programs gt File Explorer 2 Tap the Windows folder 3 Scroll down to the InstallSelect application and tap the icon The InstallSelect application appears on the display with a Caution dialog box 4 Tap OK to close the Caution dialog box Install Select a Ti dx x Checked files will be installed Data Collection amp Intermec Settings M Funk Wireless Security Printer Support Avalanche Enabler Intermec DHCP Client Bluetooth IDLRuntime Power Profiler GPS Applet Additional Files 5 Clear the check box of any components you do not want installed after a clean boot CN3 Series Mobile Computer User s Manual Chapter 4 Developing and Installing Applications By default components already installed on the computer are automatically checked to be installed again after you perform a clean boot 6 Tap Apply to initiate the clean boot and install only the files that are selected N Tap Yes to continue with the clean boot The computer p p performs a clean boot and restarts with all of the checked components installed Understanding the InstallSelect Software Components Component Name Description Data Collection amp Data collection and Intermec Settings Also includes on unit SDK Intermec Settings libraries If you disable this CAB file you cannot scan or collect data on the device and you cannot use Intermec Setti
4. Using the Computer Example On the CN3 Qwerty keypad press character D and then Q to type the On the CN3 numeric keypad press a C and then 2 to type a lowercase On the CN3e numeric keypad press C twice and the green LED and stays on illuminates Press the Jor B once to unlock the key and turn off the LED To capitalize a single character on QWERTY keypads press the shift key and then the character To type all alphanumeric characters as uppercase letters you can enable the Caps Lock feature on the CN3 keypad To enable Caps Lock e On the QWERTY keypad press D then the Shift key Press the same key sequence to disable the Caps Lock e On the CN3 numeric keypad press ml e On the CN3e keypads press C Cm 1 The Caps Lock LED lights up green to show that the CN3 is in the Caps Lock mode To exit Caps Lock e On the CN3 keypads press the color modifier key again e On the CN3e keypads press 1 11 Chapter 1 Using the Computer Entering Characters on the QWERTY Keypad There are a few hidden characters on the QWERTY keypad that require using the color coded keys and the Shift key to access Use the following table to understand how to access these hidden characters on the keypad QWERTY Keypad Hidden Characters To Enter Press E Shift D Z gt Shift lt Shift gt X Entering Characters on
5. Configuring Security on the Wireless Network 0 0 0 cee eee ee eee 76 Choosing Between Microsoft and Funk Security 000 79 Configuring Funk Security Using Intermec Settings 80 Configuring Funk Security Using the Profile Wizard 84 Creating A Debug Log for Funk Security 0 96 Configuring Microsoft Security 0 eee eee eee eee 96 Loading a Certificate wh vik sind win eB tee Soe od 99 Disabling Security 3 00484 eat el Malet iiss Re AEA eo etal s 101 CN3 Series Mobile Computer User s Manual vii 4 Developing and Installing Applications 103 Developing Applications for the Computer 0 0 0 e eee eee eee 104 Installing Applications on the Computer 1 6 0 0 0 e eee eee eee 104 Installing Applications Using SmartSystems Console 106 Installing Applications Using Microsoft ActiveSync 00 106 Installing Applications Using a Storage Card 1 2 2 0 000 e eee 108 Installing Applications Using the FTP Server 00 108 Installing Applications Using Wavelink Avalanche 109 Freeing Up Virtual Memory for Applications 0 0 00 e ce eee eee 109 Launching An Application Automatically 0 eee ee eee 111 Upgrading the System Software 1 0 eect eens 113 Upgrading the CN3 Using a miniSD Card 0 0 0 0 0 eee 114 Upgrading the CN3 Using the SmartSystems Console
6. Manager For information on enabling and configuring Microsoft security see Configuring Microsoft Security on page 96 You can use the Wireless Manager to enable and disable Bluetooth Wi Fi and the phone if it is built into your CN3 To turn on the phone using the wireless manager 1 Tap Start gt Settings gt the Connections tab gt Wireless Manager 2 In the Wireless Manager tap Phone The phone turns on CN3 Series Mobile Computer User s Manual 67 Chapter 3 Configuring the Computer wireless Manage amp Q X Available Bluetooth 8 3 Tap Menu gt Phone Settings to configure the phone For help see the next procedure Activating the CDMA Phone 4 Tap Done to close the Wireless Manager Activating the CDMA Phone 68 The CDMA WAN radio module is installed at the factory To activate your CDMA CN3 device you need to contact the carrier you have chosen and set up accounts for each device Use the following table to view the carriers that Intermec currently supports If your carrier is not listed in the table please contact Intermec product support to see if it is now supported Currently Supported Carriers Country Carriers United States Alltel Sprint Verizon Canada Bell Mobility Telus New Zealand Telecom New Zealand The carrier will require the Electronic Serial Number ESN to start the activation process You can find the ESN e ona label located in the upper rig
7. Ta stode New amp Menu 2 Tap Menu gt Tools gt Recognize Your writing is converted to text Notes 42 4x 9 02 ok p n 072493 has 5098 in stock Notifications When you have an appointment or a task to do your computer can notify you in a variety of ways For example if you have set up an appointment in Calendar you can be notified in any of the following ways CN3 Series Mobile Computer User s Manual 39 Chapter 2 Windows Mobile A message box appears on the screen A sound which you can specify plays A light flashes on your computer The computer vibrates To choose how you are notified 1 Tap Start gt Settings gt Sounds amp Notifications gt the Notifications tab Settings 4 4x9 12 Dk Sounds amp Notifications Event Sima aimee 1 ges Play sound No imt L vibrate Sounds Notifications 2 Choose your settings and then click ok Finding and Organizing Information You can use File Explorer to find files on your computer and organize these files into folders To open File Explorer Tap Start gt Programs gt File Explorer 40 CN3 Series Mobile Computer User s Manual Chapter 2 Windows Mobile File Explorer qe 4 12 41 X p My Device v Name v Application D CabFiles ConnMgr Documents a Flash File Store
8. and is flexible easy to deploy and easy to manage EAP PEAP Protected Extensible Authentication Protocol Performs secure authentication against Windows domains and directory services It is comparable to EAP TTLS both in its method of operation and its security though not as flexible This does not support the range of inside the tunnel authentication methods supported by EAP TTLS Microsoft and Cisco both support this protocol EAP TLS Transport Layer Security Based on the TLS Transport Layer Security protocol widely used to secure web sites This requires both the user and authentication server have certificates for mutual authentication While cryptically strong this requires corporations that deploy this to maintain a certificate infrastructure for all users 78 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer Authentication Terminology continued Acronym LEAP EAP TTLS Description Lightweight Extensible Authentication Protocol Also known as Cisco Wireless EAP provides username password based authentication between a wireless client and a RADIUS server In the 802 1x framework traffic cannot pass through a wireless network access point until it successfully authenticates itself Tunneled Transport Layer Security This protocol provides authentication like EAP TLS but does not require certificates for every user Instead authentication servers are issued certificates User
9. configuration commands troubleshooting 119 configuration number finding on your computer 118 configuring backlight settings 13 parameters 48 Connectable Bluetooth setting 51 D Data Collection amp Intermec Settings InstallSelect component 111 debug log creating Funk security 96 Device address Bluetooth setting 51 diagnostic tests running to troubleshoot 125 dimensions physical 128 discover printer 55 Discoverable Bluetooth setting 51 DiskOnChip storing applications 105 display specifications 19 drop specification 129 E EA11 reading distances 130 reading distances illustration 131 EAP definition 78 EAP FAST configuring with Profile Wizard 94 definition 78 EAP PEAP definition 78 EAP TLS configuring with Profile Wizard 90 definition 78 EAP TTLS configuring with Profile Wizard 91 definition 79 electrical specifications 128 Electronic Serial Number ESN locating 68 135 Index environmental specifications 128 Ethernet communications configuring 58 extended ephemeris benefits 27 enabling 29 F features of CN3 2 Flash File Store using to install applications 105 front speaker adjusting volume 16 FTP server using to install applications 108 Funk security configuring 802 1x 82 LEAP 83 Profile Wizard 84 WEP 84 WPA 81 WPA2 81 creating a debug log 96 selecting a profile 80 Funk Wireless Security InstallSelect component 111 G Good Re
10. e Make sure the backlight is on e Make sure you have a charged battery that is installed correctly For help see Charging the Battery on page 4 The battery may be discharged Replace the battery with a spare charged battery or charge the battery e Perform a warm boot or a cold boot The battery status LED indicates the following states e Ifthe battery status LED is a steady green the battery is more than 95 charged and computer is on a charger e If the battery status LED is blinking red then the battery is low Replace or charge the battery Ifthe battery status LED is a steady red the main battery is on charge Press the power key to turn off the computer then press the power key again to turn it on e Press and hold the power key ten seconds to warm boot the computer Try reloading the firmware See Upgrading the System Software on page 113 Ifthe computer does not boot or reset contact your Intermec representative for help Align your screen For help see Aligning the Touch Screen on page 21 Problems With Wireless Connectivity Problem When you turn on the computer after it was suspended for a while 10 to 15 minutes or longer it can no longer send or receive messages over the network The CN3 is connected to the network and you move to a new site to collect data Your CN3 now shows you are not connected to the network 120 Solution Host may have deacti
11. gt the Personal tab gt Input gt the Word Completion tab Typing With the Onscreen Keyboard Tap the input panel arrow and then tap Keyboard On the soft keyboard that displays tap the keys with your stylus To type lowercase letters tap the keys with the stylus e To type a single uppercase letter or symbol tap the Shift key To tap multiple uppercase letter or symbols tap the CAP key cAP a s a fjajh ilkli Rea ett To use larger keys 1 Tap the input panel arrow and then tap Options 2 On the Input Method tab select Large keys 36 CN3 Series Mobile Computer User s Manual Chapter 2 Windows Mobile is Settings en 46 4 33 ok Input method Keyboard v Obee Osmiy O Use gestures for the following keys e Space Shift key 4fe Backspace gl Enter Word Completion options Using Block Recognizer Character recognition software gives you a fast and easy method for entering information in any program on the computer Letters numbers and punctuation you write are translated into typed text Input Method To use Block Recognizer 1 Tap the input panel arrow and then tap Block Recognizer 2 Write a letter in the box In converts to typed text that appears on the screen For specific instructions on using Block Recognizer tap the question mark next to the writing area T Using Transcriber With Transcriber you can write anywhere on t
12. CN3 Series Mobile Computer User s Manual 21 Chapter 1 Using the Computer Understanding the LEDs continued LED Color Description Ready to Work Blue The CN3 is suspending or resuming indicator with the display turned off Blinking You have successfully loaded and blue activated TE 2000 The TE 2000 application is loaded but is inactive Off The TE 2000 application is missing or disabled Note The blue light may stay on for up to 30 seconds but will usually turn off after less than 10 seconds During this time do not toggle the CN3 on or off and do not remove the battery or you may corrupt the CN3 The Read to Work indicator blue light is for the SmartSystems Foundation application that is part of a wireless network using all Intermec devices For more information see Remotely Configuring the Computer Using SmartSystems Foundation on page 49 or contact your Intermec representative Selected application software programs may also use the blue light either steady or flashing for other purposes Scanning Bar Codes 22 Use the area imager to scan and enter bar code data If your CN3 has an area imager you cannot have the color camera option too The CN3 supports reading 1D and 2D images composite and postal codes These bar code symbologies are enabled by default on the CN3 Code 39 Code 128 UPC A UPC E EAN 8 EAN 13 and DataMatrix If you are using bar code labels that are encoded in a different sy
13. Computer User s Manual Contents Contents Before You Pegin r t yane oa e aen tales averse Muerte artery al tial a ix Safety Information eee cise EIET ET PESEE ERE KEUN EErEE ee ae ix Global Services and Support 0 0 eee ee eee eee ix Warranty Information s esik eri narri a Ere eee eee eee ix Web Support iera co cc bs a E E AN x Telephone Support eisi es peice aos cee ore eee EE EREN X Service Location Support 6 0 cee eee eee eee xi Who Should Read This Manual 0 0 0 cece eee eee xi Related Documents nys i encanat ae ee eae aara ie eae ade So an xii Patent Information ssie nei era Mes ai Shae a Oise EA xii Introducing the CN3 Mobile Computer 2 0 0 eee eee eee eee 2 Whats New eree nial tote atid che sata Peas desde age Ott A eel te A 3 Finding the Software Build Versions 00 0 0 cece eee ee eee 3 Using the Battery e pi ya eroon eona e os a oes E T T EE 4 Charging the Battery rendas 4a ra e E S Rha E ER 4 Removing and Installing the Battery 0 cece eee eee 5 Maximizing Battery Life 2 ce eee teens 6 Checking the Battery Status sioi ineine eta g eee Aue eal 8 7 Using the Keypad iei iseso cation tn hat sintele E T E ies amine easiness gases 9 Using the Color Coded Keys 1 eee eee eee eee 10 Capitalizing Characters 0 cece eee eee 11 Entering Characters on the QWERTY Keypad 00 5 12 Entering Characters on the Numeric Keypads 004 12 U
14. Configuring Personal Area Networks 0 0 0 cece eee cee eee 49 Configuring the Computer to Communicate With a Wireless Scanner 52 Configuring Bluetooth Communications for Wireless Printing 54 Creating an Application That Lets You Print Wirelessly 54 Selecting the Current Wireless Printer on the Computer 55 Connecting to a Bluetooth Audio Device 0 00 ee eee eee 57 Configuring Local Area Networks 0 0 cee 58 Configuring USB Communications e eesse eree eee eee eee 58 Configuring Ethernet Communications 0 00000 cece eee 58 Configuring 802 11 Radio Communications 000000008 59 Configuring the Network Parameters for a TCP IP Network 59 Configuring the Network Parameters for a UDP Plus Network 60 Checking the Status of Your Wireless Connection 0 04 61 Viewing Detailed 802 11 Radio Connection Information 61 Configtiring th Phone ss itis a tA Aa esa ee ast Sao eect 67 Turning On the Phone Using the Wireless Manager 67 Activating the CDMA Phone 0 0 0 0 eee cee eee 68 Activating the GSM EDGE Phone 0 00 00 errare 70 Making a Phone Gallia es a a ein a ele as had hls eee ls 70 Contiecting to an ISPs sii sisi isla E E yb Slee ase Mae aca 71 Connecting to a Private Network With a RAS Account 00 0 ee eee 72 Connecting to a Private Network with a VPN Server 0 00 0 00 eee eee eee 74
15. NAND flash provides onboard non volatile storage Removable storage miniSD card slot user accessible Keypad numeric QWERTY CN3e 10 key CN3e numeric Scanner options EA11 EA11HD scan engine color camera Bluetooth QD ID B013037 Operating System Microsoft Windows Mobile 5 0 Standard Communications USB host USB client Bluetooth 802 11b g GPRS CDMA CN3 only GPS Touchscreen Specifications Transflective TFT QVGA color with touch panel 240 x 320 pixels 8 9 cm 3 5 in diagonal active area 5 level LED backlight control with settings Electrical Specifications External charge power 5 V 5 3 5 A max 18 W max CN3 Series Mobile Computer User s Manual Environmental Operating temperature Storage temperature Humidity Rain and dust resistance Drop specifications Power Specifications Battery type Recharge time Battery capacity Backup battery Wireless LAN Standards compliant Data rates Radio power output Security Certifications Bar Code Symbologies Appendix A Specifications 10 to 50 C 14 to 122 F 20 to 70 C 13 to 158 F 5 to 95 non condensing IP54 compliant Multiple 1 5 m 5 ft drops to steel or concrete Rechargeable Lithium Ion Li ion batteries AB8 3 7 VDC 2 2 Ah AB9 3 7 VDC 4 0 Ah 4 hours or less ABS8 8 Watt hours AB9 14 Watt hours Super capacitor supplies 5 minutes bridge time IEEE 802 11g 2 4 GHz
16. Navigate to the Windows Start Menu Programs folder on the CN3 4 Press and hold the stylus in the empty area at the bottom of the screen until the pop up menu appears 62 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer 5 Select Paste Shortcut 2 File Explorer a Yi dx Xk a Programs v Name v ral Games activesync 6 1 05 Calculator 6 1 05 cerdisp 4 19 01 Download Ag 6 1 05 SJExcel Mobile 6 1 05 3 File Explorer 6 1 05 LJNotes 6 1 05 Pictures amp Yid 6 1 05 Wi Pocket MSN 6 1 05 E PowerPoint M 6 1 05 Search 6 1 05 Shortcut to IS 10 22 07 R71 N5 6 Close File Explorer 7 Select Start gt Programs to locate the Shortcut to ISpyWiFi 8 Tap Shortcut to ISpyWiFi to open the utility To view the ISpyWiFi tab Tap the ISpyWiFi tab The ISpy WiFi tab contains network interface configuration access point and radio frequency information ISpy WiFi WiFi NIC Unavailable MAC IP 5 AP Status Channel ESSID BSSID Config Association Encrypt Power Antenna RF TX Power RSSI Link dhcp v1 1 14 ISpyWiFi WiFi Scan Supplicant Ping The ISpyWiFi Tab CN3 Series Mobile Computer User s Manual 63 Chapter 3 Configuring the Computer 64 Use the following tables to understand the ISpy WiFi information Understanding the ISpyWiFi Tab Setting Description BCMCFI A WLAN
17. PEAP or TLS CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer If you choose TTLS or PEAP a Select User name and type your user name b Select Password prompt and choose Enter password now connection to the network if you have problems Z Note You can use Prompt for password to troubleshoot your 8 c Select User Password and type a user password d For Validate Server Certificate choose Enabled If you choose TLS a Load a user and root certificate on your CN3 For help see Loading a Certificate on page 99 b For Validate Server Certificate choose Yes c You must enter a User Name and Subject Name You can also enter a Server Common Name if you want to increase your level of security Exit Intermec Settings Configuring LEAP Security on the CN3 1 2 w w Oo Oo N OO Make sure you have selected Funk as your security choice Make sure you have configured the communications and radio parameters on your CN3 From Intermec Settings choose Communications gt 802 11 Radio gt Funk Security gt Profile For 8021x choose LEAP For Association choose Open WPA WPA2 or Network EAP Encryption automatically defaults to TKIP if you choose WPA to AES if you choose WPA2 and to WEP if you choose Open or Network EAP For Prompt for Credentials choose Enter credentials now Select User name and type your user name Select User Password and type a user pas
18. Satermec Favorites amp Chapter 1 Using the Computer 2 Tap the Intermec logo The Intermec page appears and displays the software build information Using the Battery The CN3 uses an AB8 AB9 AB15 or AB16 Lithium ion Li ion battery as its main power source The CN3e uses an AB9 or AB 16 extended battery for the main power source Standard batteries have 8 1 Watt hours capacity and extended batteries have 14 8 Watt hours capacity You must fully charge the battery before you can use the CN3 When you change the battery an internal super capacitor maintains your status memory and real time clock for approximately 5 minutes The battery used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it i above 100 C 212 F or incinerate it Warning If you fail to replace the low battery immediately you may lose important data or applications Caution Note If the CN3 is not on external power and you remove the battery pack it goes into Suspend mode Dispose of used batteries promptly Keep away from children Contact your Intermec representative for replacement batteries Several factors determine the life of your battery such as extreme temperatures input devices and your usage When you change the battery an internal super capacitor maintains your status memory and real time clock for approximately 5 minutes Charging the Battery The battery
19. Start gt Settings gt the System tab gt Power Profiler PowerPro 4 x 2 27 Dk Power Profile Windows Mobile Standard Standard Windows Mobile power mode Typically consumes the least power Screen Off enabled Device Off enabled Backlight timeouts may not occur if Device Off or Screen Off is set to time out first Power save starts after 2 minutes C Enable Advanced Settings 2 From the drop down list select Windows Mobile Class Windows Mobile Standard or Windows Mobile Phone 3 Tap ok in the upper right corner to save your changes and close Power Profiler Power Profiler also provides advanced settings that allow you to fine tune the power usage of the CN3 You can choose to have the Power button turn off the screen or turn off the device You can also configure all of the settings in Power Profiler with Intermec Settings CN3 Series Mobile Computer User s Manual 15 Chapter 1 Using the Computer Understanding the Audio Features There are several audio features available on the CN3 There are two speakers a microphone an external volume control and multiple software tools for configuring the volume of sounds Using the CN3 as a Cell Phone If your version of the CN3 has a phone you can use the microphone and a front speaker for talking on the phone Front speaker we on end To adjust the volume of the front speaker
20. The CN3 uses Simple Network Time Protocol SNTP to synchronize with a network time server The default reference time server is the USNO tock usno navy mil To synchronize the time on your computer with this time server you must have a valid connection to the Internet You can also synchronize the computer system time with a corporate network server within your firewall that is SNTP capable To use an internal corporate network server you need to set the command name in the registry Configuring Personal Area Networks Bluetooth is a technology standard that uses short range radio links intended to replace cables connecting portable and fixed electronic devices The key features of Bluetooth are robustness low complexity low power and low cost The technology offers wireless access to LANs the mobile phone network and mobile computers CN3 Series Mobile Computer User s Manual 49 Chapter 3 Configuring the Computer You can also print wirelessly by using Microsoft APIs including Bluetooth extensions for Winsock and Bluetooth virtual COM ports Information about other Bluetooth software is in the Bluetooth Resource Kit and the Bluetooth Resource Kit User s Guide which is part of the Intermec Developer Library IDL The IDL is available as a download from the Intermec web site at www intermec com idl You can send and receive information to a Bluetooth device wirelessly using the Bluetooth radio in the computer The
21. adapter and its associated driver version MAC The client radio MAC address IP DHCP The IP address of the client radio if using DHCP IP static The IP address of the client radio if using a static IP address Status Shows whether the radio is associated with the access point Channel The channel on which the radio is communicating with the access point ESSID The text SSID for your network BSSID The MAC address of the access point that the client radio is communicating with Association Shows the type of association Open WPA WPA PSK WPA2 or Network EAP Encrypt Shows potential encryption for the association Power CAM Constantly Awake Mode or FAST PSP Power Save Poll Antenna Diversity multiple antennas Primary one antenna TX Power Transmit power level in milliwatts mW RSSI The Received Signal Strength Indicator The closer to zero the better for this indicator Link The data rate at which the radios are communicating Use the WiFi Scan tab to scan your network and bring back information about any access points with which you can communicate To use the WiFi Scan tab 1 Tap the WiFi Scan tab 2 Tap the Scan button 3 Tap any of the columns to sort in ascending or descending order CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer Use the Supplicant tab to view information on security and authentication settings that you have configured on the CN3 ip
22. and drop Intermec applications onto your mobile computers The computer ships with the SmartSystems client which means it is SmartSystems enabled The console is part of SmartSystems Foundation which you can download from www intermec com SmartSystems For help using the console see the online help To use SmartSystems console to install an application 1 Download your application file from the Intermec web site and unzip it on your desktop PC 2 Double click the application file to install it The application file should appear in the Software Vault 3 From the SmartSystems console in the Software Vault drag and drop the application onto each mobile computer in your network Installing Applications Using Microsoft ActiveSync You can use Microsoft ActiveSync to establish a connection between your PC and the computer ActiveSync transfers files synchronizes files performs remote debugging and other device management activities For more information on installing and using ActiveSync see Using Microsoft ActiveSync on page 43 You can have a serial or USB ActiveSync connection to the mobile computer When you only have a few computers to update you can copy files using Windows Explorer on a PC This procedure assumes that Microsoft ActiveSync is installed on your PC and is up and running To install an application on the computer using ActiveSync 1 Connect the CN3 to a PC using a USB cable You may have to disconnec
23. authentication is done using a password or other credentials that are transported in a securely encrypted tunnel established using server certificates EAP TTLS works by creating a secure encrypted tunnel through which you present your credentials to the authentication server Thus inside EAP TTLS there is another inner authentication protocol that you must configure via Additional TTLS Settings The CN3 provides three types of security for your wireless network Wi Fi Protected Access 2 WPA2 802 11i WPA and WEP 802 1x should be referred to as an authentication method used for WPA and WPA2 Another authentication method for WPA and WPA2 would be the Pre Shared Key PSK Choosing Between Microsoft and Funk Security Before you can implement a security solution on the CN3 you need to choose between Microsoft and Funk security e By default Funk security is enabled It provides everything you get with Microsoft security plus the addition of Cisco Compatible Extensions features It also provides additional authentication types like EAP TTLS LEAP and EAP FAST CN3 Series Mobile Computer User s Manual 79 Chapter 3 Configuring the Computer 80 4 e Microsoft security with its Microsoft Zero Config feature is also available To switch to Microsoft security go to Configuring Microsoft Security on page 96 to start Note Your security choice does not depend on your authentication server For example
24. communication range of the Bluetooth connection depends on the capabilities of the remote device environmental conditions and obstructions You can use the Bluetooth radio to perform these wireless activities e Print to a Bluetooth printer e Connect to a Bluetooth scanner e Connect to a Bluetooth Audio Device The Bluetooth radio is disabled by default You must turn on the Bluetooth radio before you can discover and connect to other remote devices To turn the Bluetooth radio on 1 Tap Start gt Settings gt the Connections tab gt Bluetooth 2 Tap Turn on Bluetooth 3 Optional Tap Make this device visible to other devices if you want your computer to be discoverable by other Bluetooth devices 50 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer i Settings 4 q 11 53 Dk Bluetooth Turn on Bluetooth Make this device visible to other devices To connect to a device click on the Devices tab below Mode Devices COM Ports 4 Click ok Once Bluetooth is enabled it stays enabled through a warm or cold boot and maintains virtual COM ports such as printing registration However you must reactivate connections because they are not done automatically You can also use Intermec Settings to turn on the radio and enable Bluetooth settings Use this table to understand the settings you see in the Bluetooth menu in Intermec Settings Bluetooth Settings Setting Descri
25. configuring with Profile Wizard 88 persistent storage manager how to upgrade 113 personal area network configuring 50 phone activating CDMA values 69 configuring 67 enhabling vibrate 18 making a call 70 turning on 67 using the features 16 physical specifications 128 Pictures amp Videos using to take pictures 25 pictures jpg storage location 25 Power application using to check battery status 8 Power button understanding how to use 12 Power Profiler understanding 14 using 15 power specifications 129 Power Bluetooth setting 51 power managing 14 Predefined mode Intermec Settings 24 Printer Support InstallSelect component 111 printer selecting wireless 55 printing application creating wireless 54 private network connecting to with VPN server 74 problems troubleshooting 119 123 product support calling 118 Knowledge Central web site 118 Profile Wizard configuring Funk security 84 illustration 85 137 Index profile selecting for Funk security 80 quad battery charger accessory 131 QWERTY keypad hidden characters 12 illustrated 9 R radio turning on Bluetooth 50 rain and dust resistance 129 RAM amount on CN3 3 RAS Remote Access Server account creating a model connection 72 reading distances scanner 130 Ready to Work indicator LED understanding 21 rear speaker adjusting volume 18 locating 17 red battery LED understanding 8 regulatory approvals 129 r
26. gt 802 11 Radio gt Security Choice 3 From the Security Choice list select Microsoft Security and save your settings An alert box appears telling you that you must save your settings and warm boot the CN3 for the new security choice to take effect 4 Tap Yes The CN3 resets and starts with Microsoft Security as the Security Choice Networks already configured are preferred networks You can connect to only preferred networks or search for and connect to any available network You can add a wireless network when the network is detected or manually by entering settings information To determine if authentication information is needed see your network administrator 96 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer To configure Microsoft security 1 Select Start gt Settings gt the Connections tab gt WiFi gt Add New Settings 4 68 41 bk Configure Wireless Networks Add New Networks to access All Available v Wireless Network Adapters 2 Enter a Network name If the network was detected the network name is entered and cannot be changed 3 From the Connects to list select where you want your network to connect e Ifyou select Work you can create a VPN connection or use proxy servers e Ifyou select The Internet you can connect directly to the internet 4 Optional To connect to an ad hoc connection select This is a device to devi
27. including your access points If you are using a UDP Plus network have your Intermec Application Server communicate with a host computer Your computer supports these network protocols e TCP IP e UDP Plus The next sections explain the parameters you need to configure for the CN3 to work in your wireless network Configuring the Network Parameters for a TCP IP Network In a TCP IP network the CN3 communicates with a host computer directly using TCP IP The access point acts as a bridge to allow communications between the wired network and the wireless network CN3 Series Mobile Computer User s Manual 59 Chapter 3 Configuring the Computer 60 To use wireless communications in a TCP IP network 1 Go to Start gt Settings gt the Systems tab gt Intermec Settings 2 Configure these network parameters on each CN3 in the network e Network name SSID e IP settings if not using DHCP 3 Make sure the CN3 is talking to the network and that the network can see the CN3 4 Configure security For help see Configuring Security on the Wireless Network on page 76 The easiest way to configure the network parameters on the CN3 is to use Intermec Settings For help see Configuring the Computer With Intermec Settings on page 48 Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network the CN3 communicates with a host computer through the Intermec Application Server The Intermec Appli
28. miniSD card Remove the miniSD card from the adapter card and insert it into the CN3 Place the CN3 in a dock connected to external power and press the Reset button using a stylus located in the battery cavity on the back of the CN3 For help see Cold Booting the CN3 on page 124 Remove the miniSD card when the Installation Complete menu appears Remove the CN3 from the dock and replace the battery To upgrade the SSPB using a miniSD card 1 Insert a miniSD card into a miniSD adapter card and then place it in the storage card reader connected to your PC Copy all required SSPB upgrade files to the miniSD card Remove the miniSD card from the adapter card and insert it into the CN3 Using the stylus press the Reset button in the battery cavity on the back of the CN3 Press and hold the Power button as you insert the battery back into the CN3 Continue to hold the Power button until a Warning message appears on the display Release the Power button read the message and press either button on the right side to continue Perform the screen alignment and wait for the CN3 to load files from the miniSD card CN3 Series Mobile Computer User s Manual Chapter 4 Developing and Installing Applications When the progress is complete the CN3 warm boots to reset the configuration 9 Remove the miniSD card and delete the files 10 Set the date time and network communication parameters to reestablish
29. pack should be fully charged before you use the CN3 for the first time If temperatures are within the battery charging range of 0 to 40 C 32 to 104 F the standard battery pack takes up to four hours to charge the extended battery pack takes up to five hours 4 CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer The battery is fully charged when its battery status LED shows a steady green To charge the battery e Insert the battery into a quad battery charger a single dock or attach external power to the CN3 with the battery installed For information on these accessories see Accessories on page 131 Use the next table to understand how long it will take to charge your batteries in some of the CN3 charging accessories Charging Times for CN3 Batteries Charging Accessory Model Charging time CN3 Quad Battery Charger AC14 5 hours or less CN3 Single Dock AD10 5 hours or less Removing and Installing the Battery To maximize the time allowed to replace the main battery pack put the CN3 in a suspend mode before removing the battery pack To remove and install the battery 1 Press and hold the Power button for about 2 seconds until the CN3 turns off 2 Press the battery release tab to the left until the battery releases and then lift it away from the CN3 Battery release tab Removing the Battery in a CN3 CN3 Series Mobile Computer User s Manual 5 Chapter 1 Using the
30. send the CN3 in for service it is your responsibility to save the computer data and configuration Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer Problems While Configuring the CN3 Problem Solution You scan a configuration command Ifyou are working in Intermec Settings you cannot scan such as Beeper Volume and you hear configuration commands Fxit the application to scan three low beeps configuration commands You scan or enter an option for the You may have scanned or entered a Scanner Model Scanner Model configuration command that does not apply to the type of scanner that command and you hear three low you have installed Try scanning or entering the Scanner beeps Model command again and select an option for the type of device you are using You cannot type a character on the You may have locked a modifier key on the keypad Press keypad or you can only type the necessary key sequence to unlock the key For help uppercase or lowercase letters see Using the Keypad on page 9 CN3 Series Mobile Computer User s Manual 119 Chapter 5 Troubleshooting and Maintaining the CN3 Problems While Operating the CN3 Problem You press the Power button and nothing happens The Battery status LED is on The computer appears to be locked up and you cannot enter data You tap the screen and nothing happens Solution
31. the settings on your access point 4 For Encryption choose WEP Profile Wizard 4 q 12 04 Dk Basic Security Advanced 8021x Securit Association Encryption WEP X kyslo Data TX Key 5 From the Data TX Key list select the key you want to use for transmitting data 6 Define a value for the keys you want to use You can define up to four keys Key 1 through Key 4 Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by 0x and contain 5 or 13 hex pairs 7 Tap OK Configuring WPA PSK Security With Profile Wizard 1 In the Profile Wizard select the Security page 2 For 8021x Security choose None 86 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer 3 For Association choose WPA Profile Wizard 4 4 12 13 Dk Basic Security Advanced 8021x TEE Association Encryption WPA v TKIP v Pre Shared 4 For Pre Shared Key field enter the passphrase as ASCII The passphrase must be 8 to 63 characters and match the passphrase on the access point 5 Tap OK Configuring WPA2 PSK Security With Profile Wizard 1 In the Profile Wizard select the Security page 2 For 8021x Security choose None 3 For Association choose WPA2 CN3 Ser
32. the Numeric Keypads Above most of the number keys there is a grouping of three or four characters of the alphabet For example above the 2 key there are the letters ABC To access each letter above the key you press the key one to four times depending on the placement of the letter For example to type the letter c you need to e Press C 2 2 2 To type a letter on the same key as the last letter entered wait two seconds then enter the correct series of keystrokes to create the next letter Using the Power Button 12 Z When you press the Power button you put the CN3 into a lower power mode In this lower power mode the CN3 continues to supply power to all memory but turns off power to most hardware such as the display This power saving feature is designed to prolong battery life Note If you do not have a SIM card installed it may take up to 30 seconds for the CN3 to suspend CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer Configuring the Backlight Settings By default the CN3 goes into Screen Off mode when there is no activity on the computer Screen Off mode turns off the backlight and display Press a key or tap the screen to resume activity It is possible to override the backlight settings by changing the power management settings For more information on configuring power management see the next section Managing Power on the CN3 To configure th
33. with resolutions up to 1200 x 1024 pixels When you take a picture the images are saved as jpg files and stored in the My Documents My pictures folder You can use the Pictures amp Videos application on the CN3 to take view and edit pictures or record and launch video clips stored on the CN3 or a storage card You can also send pictures and video clips to others or save an image as the background on the Today screen After the color camera is enabled you can configure camera options by going to Menu gt Options While you are in the Pictures amp Videos application you can select Start gt Help for complete information on using the camera To take a picture with the camera 1 Tap Start gt Programs gt Pictures amp Videos 2 Tap the Camera option in the grid or tap Camera in the taskbar _ Pictures amp Videos Y 4 lt K g My Pictures v Camera as 3 Using the screen display as a viewfinder move the camera until you have the image you want to capture 4 Press Enter or tap the screen to save the image If you select to save your pictures to main memory they are saved to permanent storage on the CN3 CN3 Series Mobile Computer User s Manual 25 Chapter 1 Using the Computer To save picture files 1 Tap the Camera tab 2 Select where you want to save files to type a filename prefix and select a compression level 3 Tap ok Using the Storage Card The CN3 uses a miniSD card to increase
34. 1 LEAP definition 79 security configuring with Funk 83 security configuring with Profile Wizard 93 CN3 Series Mobile Computer User s Manual LED battery status 7 understanding status 21 locked computer troubleshooting 120 lower power mode 12 M magnetic card reader accessory described 132 Master Subsidy Lock MSL 69 memory freeing up virtual for applications 109 installing applications in 105 microphone locating 16 Microsoft security configuring 96 99 selecting as security choice 96 miniSD card inserting 26 using to increase storage 26 using to upgrade computer 114 Mobile Country Code MCC 69 Mobile Directory Number MDN 69 Mobile Network Code MNC 69 Mobile Station Identification Number MSIN 69 Mobile Station Identifier MSID 69 modem connecting through RAS 72 multidock accessory described 132 N navigation bar using 34 network connection icon 20 Network ID NID 69 network protocols supported 59 Notification LED understanding 21 numeric keypad entering letters and symbols 12 illustrated 9 o Object Store storing applications 105 operating system finding version 3 119 how to upgrade 113 specification 128 operating temperature 129 CN3 Series Mobile Computer User s Manual Index orange key using 10 orange LED understanding 21 P PACs Protected Access Credentials 94 parameters configuring 48 PEAP choosing with WPA security 81
35. 6 cm 1 56 in 20 98 cm 8 26 in 0 25 mm 10 mil 3 45 cm 1 36 in 25 04 cm 9 86 in 0 50 mm 20 mil 4 98 cm 1 96 in 40 28 cm 15 86 in UPC EAN 0 33 mm 13 mils 4 98 cm 1 96 in 29 62 cm 11 66 in Data Matrix 0 191 mm 7 5 mils 3 71 cm 2 46 in 16 41 cm 6 46 in 0 254 mm 10 mils 5 98 cm 2 35 in 20 73 cm 8 16 in 0 381 mm 15 mils 27 58 cm 10 86 in PDF417 0 168 mm 6 6 mils 6 25 cm 2 46 in 13 87 cm 5 46 in 0 254 mm 10 mils 4 47 cm 1 76 in 21 74 cm 8 56 in 0 381 mm 15 mils 4 98 cm 1 96 in 33 43 cm 13 16 in Minimum distance depends on symbology length and scan angle 130 CN3 Series Mobile Computer User s Manual Accessories Appendix A Specifications e i i 0 125mm 5mils i i i 15 0 25 mm 10 mils 0 10 20 30 40 50 EA11 Standard Minimum Reading Distances With 0 04 Inch Setbacks All of the accessories listed below work for both the CN3 and CN3e models unless otherwise noted AC14 Quad Battery Charger P N 852 065 001 Use the quad battery charger to charge up to four CN3 battery packs AD10 Single Dock P N 871 025 001 Use the single dock to hold a CN3 with its battery installed charge a spare battery pack charge the main battery pack and provide power to the CN3 The dock has USB host and client connectors Optional modules are available to convert the USB host to Ethernet or to a landline modem CN3 Series Mobile Computer User s Manual 131 Appendi
36. 661 6164542 6164545 6173893 6195053 6234393 6234395 6244512 6249008 6328214 6330975 6345765 6356949 6367699 6375075 6375076 6375344 6431451 6435411 6484944 6488209 6497368 6532152 6538413 6539422 6621942 6641046 6681994 6687403 6688523 6732930 Docking Station Device 5052943 5195183 5317691 5331580 5544010 5644471 There may be other U S and foreign patents pending CN3 Series Mobile Computer User s Manual xiii Before You Begin xiv CN3 Series Mobile Computer User s Manual 1 Using the Computer This chapter introduces the CN3 and CN3e Mobile Computers with Windows Mobile 5 0 It also contains hardware and software configuration information to assist you in getting the most out of your computer CN3 Series Mobile Computer User s Manual 1 Chapter 1 Using the Computer Introducing the CN3 Mobile Computer wi Djo CERTIFIED The Intermec CN3 and CN3e Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Mobile 5 0 operating system They are lightweight easy to use and run most software developed for the Windows Mobile platform including standalone client server and browser based applications The CN3 and CN3e support similar feature sets The CN3e offers extended environmental specifications and larger keys for data intensive applications The CN3 Series of mobile computers includes both the CN3 and CN3e computers Throughout this ma
37. 94523 4953113 4961043 4970379 4988852 5019699 5021642 5038024 5081343 5095197 5144119 5144121 5182441 5187355 5187356 5195183 5216233 5216550 5195183 5195183 5218191 5227614 5233172 5241488 5243602 5258606 5278487 5288985 5308966 5322991 5331136 5331580 5342210 5349678 5359185 5371858 5373478 5389770 5397885 5410141 5414251 5416463 5442167 5464972 5468947 5468950 5477044 5486689 5488575 5500516 5502297 5504367 5508599 5514858 5530619 5534684 5536924 5539191 5541419 5548108 5550362 5550364 5565669 5567925 5568645 5572007 5576529 5592512 5594230 5598007 5608578 5616909 5619027 5627360 5640001 5657317 5659431 5671436 5672860 xii CN3 Series Mobile Computer User s Manual Before You Begin 5684290 5719678 5729003 5742041 5761219 5764798 5777308 5777309 5777310 5786583 5793604 5798509 5798513 5804805 5805807 5811776 5811777 5818027 5821523 5828052 5831819 5834753 5834749 5837987 5841121 5842070 5844222 5854478 5862267 5869840 5873070 5877486 5878395 5883492 5883493 5886338 5889386 5892971 5895906 5898162 5902987 5902988 5912452 5923022 5936224 5949056 5969321 5969326 5969328 5979768 5986435 5987192 5987499 5992750 6003775 6012640 6016960 6018597 6024289 6034379 6036093 6039252 6064763 6075340 6095422 6097839 6102289 6102295 6109528 6119941 6128414 6138915 6149061 6149063 6152370 6155490 6158
38. Computer Battery release tab Removing the Battery in a CN3e 3 Align the battery contacts and insert the battery 4 Press down on the battery until it clicks into place Maximizing Battery Life Batteries are chemical devices If the batteries are left sitting on a shelf for long periods of time outside the CN3 the batteries slowly discharge eventually to zero if left uncharged The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state See the following table for tips you can do to maximize the life of your battery 6 CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer Battery Conservation Tips When You Want To Do This to Save Battery Power Operate the CN3 and the Press the power button to turn off the Low Battery status icon CN3 Remove the battery and insert appears or the Battery light another fully charged battery within five comes on minutes or you may lose data Or you can connect the CN3 to an external power source Stop using the CN3 for five Make sure the low battery icon is not on minutes or longer the screen and that the Battery light is not turned on Press the power button to turn off the CN3 Store the CN3 for more If you are storing the CN3 for a few days than a day like over the weekend install the charged battery or attach the CN3 to a power source If you are storing the CN3 for l
39. Connected Sync i Menu For more information about ActiveSync on your computer open ActiveSync and tap Start gt Help Using Internet Explorer Mobile You can use Internet Explorer Mobile to run web based applications and view pages downloaded to the computer You can also connect to the Internet through an ISP or a network connection and browse the Web You can make connections using a modem a wireless network or an Ethernet connection You can use a modem connection to set up connections with an external modem To use Internet Explorer 1 Set up a connection to your ISP or corporate network by going to Start gt Settings gt the Connections tab gt Connections Use the Connections Help to understand the process you need to go through to set up a connection 2 Tap Start gt Internet Explorer The default page that appears when you open Internet Explorer contains links to Intermec specific information and to the Windows Mobile web site CN3 Series Mobile Computer User s Manual 45 Chapter 2 Windows Mobile 46 Internet Explorer 4 X ef file windows ITCdefault htm Microsoft Internet Explorer Mobile Welcome Tap below to visit these sites or here to learn about connecting to the Internet Intermec Favorites E Default Internet Explorer Web Page CN3 Series Mobile Computer User s Manual 3 Configuring the Computer Use this chapter to understand how to configure t
40. FL Seo Jo Building 103 15 Galwor Dong Seoul Yong San ku Korea South 140 807 Contact Kyung Hee Koo Telephone 82 2 790 5508 Email jlovekoo sammicomputer co kr Who Should Read This Manual This manual is written for the person who is responsible for installing configuring and maintaining the CN3 and CN3e Mobile Computer This manual provides you with information about the features of the CN3 and CN3e and how to install configure operate maintain and troubleshoot it Before you work with the CN3 or CN3e you should be familiar with your network and general networking terms such as IP address CN3 Series Mobile Computer User s Manual xi Before You Begin Related Documents This table contains a list of related Intermec documents and their part numbers Document Title Part Number Intermec Computer Command Reference Manual 073529 xxx TE 2000 Terminal Emulation Programmer s Guide 235 099 001 The Intermec web site at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click Support gt Manuals 3 In the Select a Product field choose the product whose documentation you want to download To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Patent Information Product is covered by one or more of the following patents 4882476 48
41. ISpy WiFi Services Status ON Authentication State disconnected Authentication Supplicant Events Configure Reconnect Clear Events Profile Intermec Supplicant Version 2 01 00 0183 ISpyWiFi WiFi Scan Supplicant Ping The Supplicant Tab To use the Supplicant tab e Click Configure Profile to launch the Profile Wizard and configure 802 11 options e Click Reconnect to disassociate the radio momentarily dropping its connection The radio then reassociates and reauthenticates but does not do anything with the driver e Click Clear Events to remove the information shown in the Supplicant Event box CN3 Series Mobile Computer User s Manual 65 Chapter 3 Configuring the Computer 66 Use the Ping tab to contact with any host in your network for information ie 1Spy WiFi a 4 Host 192 168 200 22 zanz Repetitions Timing Statistics Min Avg Max 3 68 Count 50 Timeouts 0 BSSID 00 02 2d 42 7b 92 Channel 1 Link 11 Mbps RSSI 64 dBm i silat HI IMIN 1Spy WiFi WiFi Scan Supplicant Ping The Ping Tab To ping a host 1 From the Host drop down list select an IP address for the host you want to ping Enter a new IP address using the input panel or the keypad Select Clear List to remove all the IP addresses from the drop down list 2 From the Repetitions drop down list select the number of times to ping the selected host The
42. Microphone 1 Tap the Volume 4 icon at the top of the screen 2 In the Volume adjust box tap On 16 CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer 3 Use your stylus to move the volume slider for the phone to the desired volume level Yolume Phone volume slider Adjusting the Volume of the Rear Speaker You can adjust the computer volume for your needs and your environment The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner You can set the volume to off very low low medium high and very high default Use the following table to understand the different ways to adjust the volume Rear speaker Volume up Volume down Location of the Rear Speaker and Volume Control CN3 Series Mobile Computer User s Manual 17 Chapter 1 Using the Computer 18 Changing the Volume of the Rear Speaker Way to Adjust Volume Tap the Volume sff icon in the navigation bar Use Intermec Settings Press the side volume control Procedure Use the stylus to move the volume slider up or down for the computer You can also turn the volume on or off and choose to use Vibrate mode From the Start menu choose Settings gt the System tab gt Intermec Settings Go to Device Settings gt Beeper gt Volume Select the setting you prefer and save your changes before exiting For help see Configuring the Computer With I
43. N3 Tap ok to return to the Additional Settings screen 10 If you already have a PAC on the CN3 clear Allow Automatic PAC provisioning to avoid receiving more PACs from the server wo 1 If you select Allow Automatic PAC provisioning you can check e Prompt before acquiring a new PAC for notification of any incoming PACs e Prompt before replacing a PAC for notification whether to replace a current PAC with an incoming PAC 12 For Anonymous EAP FAST Name type the outer identity assigned for public usage 13 Tap OK CN3 Series Mobile Computer User s Manual 95 Chapter 3 Configuring the Computer Creating A Debug Log for Funk Security If you reach a situation where you need to send in debug information to Intermec Product Support you can use the Intermec Funk Security logging feature To enable the logging feature 1 In the Profile Wizard select the Advanced tab 2 Select Enable Logging and then tap OK Configuring Microsoft Security The default security setting is Funk If you want to use Microsoft security you need to select it as your security choice After you select Microsoft as your security choice you will be prompted to save your settings and reset your computer for your change to take effect To select Microsoft security as your security choice 1 Select Start gt Settings gt the System tab gt Intermec Settings The Intermec Settings application appears 2 Select Communications
44. OFDM IEEE 802 11 b 2 4 GHz DSSS Up to 54 Mbps for 802 11g Up to 11 Mbps for 802 11b 100 mW WEP WPA 802 11i 802 1x EAP TLS TTLS LEAP PEAP EAP FAST Wi Fi WPA WPA2 Cisco Compatible Extensions Australian Post British Post Codabar Codablock A Codablock F Code 11 Code 2 of 5 Code 39 Code 93 Code 93i Code 128 DataMatrix Dutch Post ISBT 128 Interleaved 2 of 5 Macro 2 of 5 Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code RSS 14 RSS Expanded RSS Limited Telepen TLC39 KUCC EAN Composite Code UPC EAN Regulatory Approvals UL and cUL Listed UL60950 and UL 1604 and CSA 22 2 No 157 FCC Part 15 TUV CE mark CN3 Series Mobile Computer User s Manual 129 Appendix A Specifications Scanner Reading Distances Typical reading distances are done in an office environment using office lights 4 lux Minimum distances are measured in the dark 0 lux Both reading distances are provided in respective scan engine integration guides Contact your local Intermec representative for more information Below are minimum standard reading distances for the CN3 and CN3e built with integrated scan engines When correctly mounted and exit window reduces reading distances by about 4 for all scan engines EA11 Standard Minimum Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0 125 mm 5 mil 7 26 cm 2 86 in 12 09 cm 4 76 in 0 20 mm 8 mil 3 9
45. SPC e SID NID None all parameters are automatically transferred wirelessly None all parameters are automatically transferred wirelessly You can also use the Activation Wizard with Verizon CN3 Series Mobile Computer User s Manual 69 Chapter 3 Configuring the Computer After you complete the activation process the settings you enter are permanently stored in the CDMA module Changing the OS or SSPB loads will not affect any of the settings or activation parameters stored in the WAN modem To start the Activation Wizard 1 Tap Start gt Phone from the Today screen 2 In the Phone application tap Menu gt Activation Wizard from the bottom of the screen Activating the GSM EDGE Phone You use a SIM card to activate the GSM EDGE phone on the CN3 You can purchase the SIM card from your network provider You insert the SIM card in the miniSD SIM door in the back of the CN3 For more information please contact your local Intermec representative To insert the SIM card 1 Press the Power button to suspend the CN3 and then remove the battery pack from the back of the CN3 2 Remove the two screws from the miniSD SIM door 3 Lift the door and insert the SIM card into the card slot with the metal contacts facing outward 4 Close the miniSD SIM door and insert the two screws Tighten the screws to 1 5 in lbs torque 5 Replace the battery pack The CN3 cold boots and you can start using your phone Making
46. a Phone Call After you activate your phone you are ready to start making phone calls To make a phone call 1 Tap Start gt Phone 2 Tap the keys to enter the telephone number you want to call 3 Tap the Talk button 70 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer Connecting to an ISP You can connect to your Internet Service Provider ISP and use the connection to send and receive e mail messages and view web pages Get an ISP dial up access telephone number a user name and a password from your ISP Tap the Help icon at any time to view additional information for the wizard or the settings To connect to an Internet service provider 1 Tap Start gt Settings gt Connections 2 Under My ISP tap Add a new modem connection J Settings E 4 10 37 Bk Connections My ISP Add a new modem connection My Work Network Add a new modem connection Add a new VPN server connection Set up my proxy server Tasks Advanced 3 Enter a name for the connection such as ISP Connection 4 If using an external modem connected to your CN3 with a cable select Hayes Compatible on COM1 from the Select a modem drop down list 5 Tap Next 6 Enter the access phone number and then tap Next 7 Enter the User name Password and Domain if provided by an ISP or your network administrator 8 Tap Finish 9 Tap the Advanced tab from the Connections screen and then tap Dial
47. ab Settings 4 4 3 40 bk Main battery Lilon Recharging state Charging TT 100 Backup battery of Battery Advanced 8 CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer Using the Keypad The CN3 can have a QWERTY keypad or numeric keypad The CN3e supports larger numeric keypads with either a 10 key 7 8 9 on top or phone style 1 2 3 on top layout fatermec CN3 OQO Ee RE Eo 1010101010100 00S B00000009 2 00H CN3 Qwerty Keypad CN3 Numeric Keypad Intermec WOOO eooo S as 22 O KAO J 789 1 2 J 3 J i4 5 J 6 4 5 jf 6 ji 1 2 3 J 7 8 9 J Ese if O Jf Enter Esc te A 5 Enter CN3e Numeric 10 Key Keypad CN3e Numeric Phone Style Keypad CN3 Series Mobile Computer User s Manual 9 Chapter 1 Using the Computer MOP oR 8 Goao OOO E Enter XO QOS o CN3e Alphanumeric Keypad The full alphabetic QWERTY keypad and the alphanumeric keypad are for applications that require primary input of alphabetic data This keypad also provides special characters numbers symbols and functions by pressing color coded key sequences The large numer
48. ad LED troubleshooting 123 understanding 21 GPSID GPS Intermediate Driver configuring settings 28 overview 27 green battery LED understanding 8 green key using 10 green LED understanding 21 H hardware specifications 128 hardware required for developing 104 hidden characters on QWERTY keypad 12 humidity 129 l IAS server importing user certificate 100 iConnect using to check wireless connection 61 136 using to configure Funk security 84 using to enable Ethernet 58 using to enable FTP server 108 icons understanding screen 20 IDL Intermec Developer Library 104 IDL website using to download smartsystems foundation 115 iGPS settings 29 imager cleaning window 126 infrastructure wireless network connection 76 installing applications using the SD card 108 battery 5 portions of SSPB to free up memory 109 InstallSelect understanding the components 111 using to free up memory 109 Intermec Bluetooth Library IBT version 51 Intermec DHCP Client InstallSelect component 111 Intermec Settings using to configure computer 48 Internet Explorer using to find OS version 3 119 ISP Internet Service Provider connecting to CN3 71 ISpyWiFi utility troubleshoot 802 11 connection 61 67 IVA functionality description 113 K keypads illustrated 9 troubleshooting keys 119 using color coded keys 10 Knowledge Central web site 118 L launching applications automatically 11
49. addres 51 InstallSelect component 111 QD ID 128 Radio Hardware version 51 Resource Kit downloading 50 Scanner Wizard using to connect to scanner 52 selecting wireless printer 55 CN3 Series Mobile Computer User s Manual Bluetooth continued turning radio on 50 wireless printing configuring 54 wireless scanner configuring communications 52 boot clean performing 125 cold performing 124 warm performing 124 C cab file using to install applications 104 calibrating screen 21 calling product support 118 camera cleaning window 126 using 24 capacitor internal super 4 Caps Lock enabling 11 card SD using to install applications 108 carriers supported 68 CDMA activation values table 69 carriers supported 68 phone activating 70 cell phone using CN3 16 certificate import user 100 importing a root 99 loading for security 99 charge only multidock accessory described 132 charging battery 5 CKIP Cisco Key Integrity Protocol definition 76 Class of Device Bluetooth setting 51 clean boot performing 125 storing files to rebuild system 105 cleaning computer 126 CN3 features 2 cold boot performing 124 color coded keys locking and unlocking 11 using 10 command bar using 34 CN3 Series Mobile Computer User s Manual Index communications 802 11 radio configuring 59 configuring Bluetooth scanner 52 Ethernet configuring 58 standard 128 USB configuring 58
50. ap Add a new modem connection Settings Connections My ISP Add a new modem connection My Work Network Add a new modem connection Add a new VPN server connection Set up my proxy server Tasks Advanced amp 3 Enter a name for the connection such as Company Connection 4 Select your modem type e fusing an external modem connected to your CN3 with a cable select Hayes Compatible on COM1 from the Select a modem drop down list e Ifusing any type of external modem select the modem by name Ifa listing does not exist for your modem select Hayes Compatible on COM1 5 Tap Next 6 Enter the access phone number and then tap Next Use these guidelines when entering a phone number e Enter the phone number exactly as you want it dialed For example if you call from a business complex or hotel that requires a nine before dialing out enter 9 in front of the phone number e Enter the access point name APN provided by your mobile phone service provider CN3 Series Mobile Computer User s Manual 73 Chapter 3 Configuring the Computer 8 e Ifyou want to use dialing rules see the online help for information Enter the User name Password and Domain if provided by an ISP or your network administrator Tap Finish Connecting to a Private Network with a VPN Server A VPN connection helps you to securely connect to servers such as a corporate network through the Internet Before you
51. ard definition 76 aligning screen 21 alphanumeric keypad illustrated 10 amber battery LED understanding 8 application developing for CN3 104 installing using ActiveSync 106 using SmartSystems Console 106 using the FTP server 108 using the SD card 108 with Wavelink Avalanche 109 launching automatically 111 stops responding troubleshooting 124 ARI magnetic card reader accessory described 132 area imager improving performance 23 using to scan bar codes 23 association label scanning to connect to scanner 52 134 audio device connecting to wireless 57 audio features of CN3 16 authentication troubleshooting 802 1x 121 122 AutoRun script commands 112 using to launch other processes 112 AutoRun dat 111 AutoRun exe 111 AV6 vehicle dock accessory described 132 AV9 vehicle dock accessory described 132 Avalanche Enabler InstallSelect component 111 using to remotely manage the 751 109 B backlight settings configuring 13 bar code symbologies supported 129 battery charging 4 charging times 5 description 4 icons illustrated 20 installing 5 internal backup 4 maximizing life 6 specifications 129 status LED 7 status checking 8 troubleshooting status LED 120 beeps enabling 25 three low troubleshooting 119 blue LED understanding 21 Bluetooth association label 52 audio device connecting to CN3 57 communications configuring on the CN3 52 device
52. asscode in the user s manual that comes with your audio device 5 Select the services tied to the Bluetooth audio device you are connecting to and then tap Finish Once the pairing is successfully completed the Bluetooth audio device appears in the list of devices that are found To open a pop up menu for setting the device as the default making a connection refreshing the connection or deleting a device from the list double tap a device in the list You can only select one Bluetooth audio device as the default device You must set a device to default before you can connect to that device CN3 Series Mobile Computer User s Manual 57 Chapter 3 Configuring the Computer Configuring Local Area Networks Your CN3 is a versatile mobile computer that easily adds to your wired or wireless data collection network You can connect your computer to a network using e USB communications e Ethernet communications e 802 11 radio communications Configuring USB Communications You can place your computer in a single dock multidock modem dock or vehicle dock to transfer data to and receive data from another device using USB communications The USB cable and all of the docks are sold separately For information on accessories and how to order them see Accessories on page 131 To use USB communications with your computer 1 Connect the dock to the USB port of the other device using an appropriate USB cable 2 Make
53. beat Where 1 enable and 0 disable 108 CN3 Series Mobile Computer User s Manual Chapter 4 Developing and Installing Applications Installing Applications Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to install applications on all of your wireless CN3s The CN3 ships with the Avalanche Enabler already loaded on it Each time the Avalanche Enabler is activated typically on a reset the CN3 attempts to connect to the Avalanche Agent When the CN3 connects to the agent the agent determines whether an update is available and immediately starts the software upgrade file transfer or configuration update Note If you manually activate the Avalanche Enabler on the CN3 you may be prompted for a password when you exit the Avalanche Enabler The default password is leave To use Avalanche to remotely manage the CN3 1 Install software packages and updates for the CN3 using the Avalanche Administrative console 2 Schedule the CN3 updates or manually initiate an update using the Avalanche Administrative console For more information on using Wavelink Avalanche contact your local Intermec representative or visit the Wavelink web site at www wavelink com Freeing Up Virtual Memory for Applications eg ef You can use the InstallSelect application to reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle SSPB Freeing up virtual memo
54. ble to capture the entire bar code e Enable only the bar codes that you need to use every day CN3 Series Mobile Computer User s Manual 23 Chapter 1 Using the Computer e Choose a Predefined mode in Intermec Settings a Tap Start gt Settings gt the System tab gt Intermec Settings b Tap Data Collection gt Internal Scanner gt Imager Settings gt Predefined Modes and then select one of these options Predefined Mode Select if You Are Scanning 1D Only 1D labels 1D and 2D Standard All types of bar code labels 1D and 2D Bright In high ambient light such as outdoors Environment in the sunshine 1D and 2D Reflective Glossy labels Surface Custom In conditions that require customized settings For more information about these settings commands and parameters see the Intermec Computer Command Reference Manual available from the Intermec web site at www intermec com Using the Color Camera The color camera with flash is an optional feature that is factory installed into the upper back of the CN3 as shown in the following illustration Color camera Flash Y y D G lal MaRS Color Camera and Flash 24 CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer If you have the color camera option you cannot have the area imager option because they occupy the same space You can take photos in either high resolution or compressed format
55. both encryption and decryption As implemented for wireless this is also known as CCMP which implements AES as TKIP and WEP are implementations of RC4 CKIP Cisco Key Integrity Protocol This protocol is Cisco s version of the TKIP protocol compatible with Cisco Aironet products CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer Encryption Terminolog continued y Acronym Description TKIP Temporal Key Integrity Protocol This protocol is part of the IEEE 802 1 1i encryption standard for wireless LANs which provides per packet key mixing a message integrity check and a re keying mechanism thus overcoming most of the weak points of WEP This encryption is more difficult to crack than the standard WEP Weak points of WEP include No Initiation Vector IV reuse protection weak keys no protection against message replay no detection of message tampering and no key updates WEP Wired Equivalent Privacy encryption With preconfigured WEP both the client CN3 and access point are assigned the same key which can encrypt all data between the two devices WEP keys also authenticate the CN3 to the access point unless the CN3 can prove it knows the WEP key it is not allowed onto the network WEP keys are only needed if they are expected by your clients There are two types available 64 bit 5 character strings 12345 default and 128 bit 13 character strings 1234567890123 Key Management P
56. c Settings to see the Bluetooth scanner under Data Collection You can now view and modify any symbology settings To remove a wireless scanner from the computer 1 Select Start gt Settings gt the System tab gt Bluetooth Scanner Wizard 2 Tap Remove Device CN3 Series Mobile Computer User s Manual 53 Chapter 3 Configuring the Computer 3 Select the Bluetooth scanner from the DCE Device s list that you want to disconnect and then tap Disconnect The scanner you wanted to remove no longer appears in the list 4 Tap Finish Configuring Bluetooth Communications for Wireless Printing 54 This section explains how to configure the computer for Bluetooth wireless printing You need to e make sure Bluetooth power is on For help see the procedure in Configuring Personal Area Networks on page 49 e create an application that lets you print For help see the next section e select the current wireless printer on the computer For help see Selecting the Current Wireless Printer on the Computer on page 55 Creating an Application That Lets You Print Wirelessly The computer does not ship with an application that lets you print wirelessly You must create an application that opens the wireless printing COM port on the computer For help see the Bluetooth Resource Kit The Wireless Printing application is available from Start gt Settings gt the System tab The application separates the task of wi
57. can make a VPN connection you will need the following items from your network administrator User name Password Domain name TCP IP settings Host name or IP address of the VPN server To create a VPN server connection to work 1 Tap Start gt Settings gt Connections 2 Under My Work Network tap Add a new VPN connection Settings 4 Yi 4x ok Connections My ISP Add a new modem connection My Work Network Add a new modem connection Add a new VPN server connection Set up my proxy server Tasks Advanced EI 3 In the Name field enter a name for the connection such as 74 your company name CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer 4 Inthe Host name IP field enter the VPN server name or IP address Select the VPN type of authentication to use with your CN3 If you are not sure which option to choose check with your network administrator w Tap Next Select a way for the CN3 to authenticate the connection If you select A pre shared key enter the key provided by your network administrator Settings Authenticate IPSec L2TP connections using 4 certificate on this device O 4 pre shared key fo oo Click Next Enter the User name Password and Domain if provided by an ISP or your network administrator 10 Tap Finish wo 11 Insert the necessary equipment such as a network card into the CN3 and beg
58. cation Server translates UDP Plus packets on the wireless network into TCP IP packets on the wired networks and vice versa The access point acts as a bridge to allow communications between the wired network and the wireless network To use wireless communications in a UDP Plus network 1 Go to Start gt Settings gt the Systems tab gt Intermec Settings 2 Configure these network parameters on the CN3 e Network name SSID e Controller IP address e IP settings if not using DHCP e Network port 3 Make sure the CN3 is talking to the network and that the network can see the CN3 4 Configure security For help see Configuring Security on the Wireless Network on page 76 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer Checking the Status of Your Wireless Connection After you configure your wireless settings you can use iConnect to check the status of your connection To check the status of your wireless connection 1 Tap the iConnect icon 86 in the lower right corner of the Today screen 2 From the iConnect menu select Status gt Wireless The Wireless Status screen appears and checks the connection You can also use iConnect to configure or change the network settings by tapping Tools gt Wireless Settings from the iConnect menu To test the connection of the CN3 against your network From the iConnect menu select Tools gt Ping Test Viewing Detailed 802 11 Radi
59. ce ad hoc connection 5 Tap Next 6 Follow these steps to disable authentication a Set Authentication to Open if WEP keys are not required or to Shared when WEP keys are required for association b Set Data Encryption to Disabled CN3 Series Mobile Computer User s Manual 97 Chapter 3 Configuring the Computer 98 Follow these steps to enable WEP encryption a Set Authentication to Open if WEP keys are not required or to Shared when WEP keys are required for association b Set Data Encryption to WEP c To change the network key clear The key is automatically provided check box enter the new Network key and then select the appropriate Key index Follow these steps to enable WPA authentication a Set Authentication to WPA b Set Data Encryption to either WEP or TKIP Follow these steps to enable WPA authentication using a preshared key a Set Authentication to WPA PSK b Set Data Encryption to either WEP or TKIP c Enter the new Network key Follow these steps to enable WPA2 authentication a Set Authentication to WPA2 b Set Data Encryption to AES or TKIP c Enter the new Network key Follow these steps to enable WPA2 authentication using a preshared key a Set Authentication to WPA2 PSK b Set Data Encryption to AES or TKIP c Enter the new Network key Tap Next From the EAP type list select either PEAP or Smart Card or Certificate and then tap Finish From the Networks to access list sele
60. choose TKIP or AES if you selected WPA2 for association or WEP or CKIP if you selected Network EAP for association 5 For Subject Name type a unique subject name for this protocol CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer 6 For User Name type a unique user name for this protocol 7 Tap Get Certificates to obtain or import server certificates For help with certificates see Loading a Certificate on page 99 8 Tap Additional Settings to server certificate validation and trust 9 Check Validate Server Certificate to verify the identity of the authentication server based on its certificate when using TLS 10 Tap Root CA select a root certificate and then tap OK 11 Enter the Common Names of trusted servers 12 Tap OK Configuring TTLS Security With Profile Wizard TTLS protocol provides authentication like EAP TLS but does not require user certificates User authentication is done using a password or other credentials that are transported in a securely encrypted tunnel established using server certificates To configure TTLS security 1 In the Profile Wizard select the Security page 2 For 8021x Security choose TTLS Profile Wizard 4 42 00 bk Basic Security Advanced 8021x Securit TTLS X Association Encryption Password Prompt for password use mas Get Certificates JAdditional Settings CN3 S
61. communications with the other devices in the wireless network Upgrading the CN3 Using the SmartSystems Console You can use the SmartSystems console to upgrade the operating system on your computer The console is part of SmartSystems Foundation and is available from the Intermec web site via the Intermec Developer Library IDL Before you can upgrade your computer you need e the SmartSystems Foundation To download SmartSystems Foundation go to www intermec com idl and open the Device Management page e the device upgrade exe file This file is available from the Intermec web site at www intermec com Go to Support gt Downloads Make sure the file you select is for your language To upgrade the computer using SmartSystems console 1 Install SmartSystems Foundation on your PC and open the SmartSystems console N Make sure the SmartSystems console and the computers are on the same subnet 3 Make sure your computers are either in a communications dock or charging dock or that power management is disabled 4 Download the device upgrade exe file to your desktop PC 5 Double click the exe file on your desktop PC An InstallShield application starts and walks you through the process of extracting the upgrade files in the default location Note Do not change the default location where InstallShield Z extracts the files The SmartSystems console requires that the files be in this location CN3 Series Mobile Computer Use
62. creen Clean the windows and the touch screen as often as needed for the environment in which you are using the CN3 To clean the CN3 use a solution of ammonia and water the CN3 will void the warranty and may cause damage to the internal components l There are no user serviceable parts inside the CN3 Opening Caution To clean the imager window camera window and touch screen 1 Press the Power button to suspend the CN3 2 Dip a clean cloth towel in the ammonia solution and wring out the excess 3 Wipe off the imager window camera lens and flash area Do not allow any abrasive material to touch these surfaces 4 Wipe dry 126 CN3 Series Mobile Computer User s Manual A Specifications CN3 Series Mobile Computer User s Manual 127 Appendix A Specifications Physical and Environmental Specifications 128 CN3 Physical Dimensions excluding overmold Length 16 0 cm 6 3 in Width 8 1 cm 3 2 in Height 3 3 cm 1 3 in with standard battery Weight Non WAN units 14 oz WAN units w standard battery 15 to 16 oz WAN units w extended battery 16 to 17 oz CN3e Physical Dimensions excluding overmold Length 19 5 cm 7 7 in Width 8 1 cm 3 2 in Height 3 3 cm 1 3 in with standard battery Weight Non WAN units 17 to 18 oz WAN units w extended battery 18 to 19 oz Hardware Microprocessor Intel XScale PXA270 Application processor 520 MHz RAM Memory 128 MB RAM Persistent storage 128 MB
63. ct All Available Only access points or Only computer to computer CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer 10 Tap ok to close the screen Note If you select to automatically connect to non preferred networks the CN3 detects any new networks and provides you with the opportunity to configure them Loading a Certificate If you choose to use transport layer security TLS with WPA or 802 1x security you need to have a unique client certificate on the CN3 and a trusted root certificate authority CA certificate Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key They contain a public key and the entity name that owns the key Each certificate is issued by a certificate authority To import a root certificate 1 Tap the lt lt lt button next to the Import Root Certificate field to select the root certificate DER encoded cer file to import Profile Wizard 4 q 11 04 Dk Web Enrollment Import Root Certificate lt lt lt Import Root Cert Import User Certificate Certificate Path cer lt lt lt Key Path pvk lt lt lt Import User Cert 2 Click Import Root Cert to install the selected certificate CN3 Series Mobile Computer User s Manual 99 Chapter 3 Configuring the Computer To import a user certificate 1 Tap the lt lt lt button next to the Certificate Path fi
64. d trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org This product includes cryptographic software written by Eric Young EAY cryptsoft com miniSD is a trademark of hte SD Card Association The SD logo is a trademark ii CN3 Series Mobile Computer User s Manual Document Change Record This page records changes to this document The document was originally released as Revision 001 Version Number Date Description of Change 002 01 2007 Added information about the InstallSelect application the clean boot method the color camera and the CDMA radios 003 04 2007 e Added information about GPS e Added information about using the FTP server e Created an appendix for specifications and accessories 004 07 2007 e Added information on GPSID and the iGPS Settings application e Added information on the Power Profiler application e Added undocumented keys to the keypad tables 005 10 2007 Added information on the larger key CN3e Mobile Computer 006 1 2008 e Added information on CN3e alphanumeric keypad e Updated information on CDMA carriers and activation e Updated Power Profiler information e Revised the section on keypads to reduce repetition CN3 Series Mobile Computer User s Manual iii iv CN3 Series Mobile
65. dows Mobile Classic profile for systems that batch data and upload it several times a day This profile does not support constant data connections over WAN LAN or Bluetooth It can only maintain data connections when the CN3 is on and all peripherals are enabled If the screen is off you do not have any WAN LAN or Bluetooth connections but the CN3 will still receive incoming phone calls To wake up the CN3 and restore network connections you need to press Power or a Scan button Use the Windows Mobile Standard profile for applications such as inventory management or terminal emulation applications that power off infrequently The Windows Mobile Standard profile adds the ability for the system to maintain data connections in a low power state If the CN3 does not have any activity the screen will turn off If there continues to be no activity the CN3 will eventually turn off the WAN LAN or Bluetooth radio connections and enter the Windows Mobile Classic power management profile CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer Use the Windows Mobile Phone profile when you have a system that requires network wakeup or you need the CN3 to always be connected to the network Although the connections are maintained at a low power mode this setting typically consumes the most power If the screen turns off the radios continue to maintain the network connections To select a power management profile 1 Tap
66. e Navigating in Intermec Settings To Do This Function Do This Select a command Tap the command or press A or W Expand a command Tap the command or press gt or lt Select text in a text box Tap in the text box and drag the stylus over the text Save your settings Tap File gt Save Settings or tap Ej CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer Remotely Configuring the Computer Using SmartSystems Foundation SmartSystems Foundation lets you manage all of your SmartSystems enabled devices at the same time from a central server The mobile computer ships with the SmartSystems client which means it is SmartSystems enabled The SmartSystems server has a console that displays all of the computers in your network In the console you can right click a computer and a menu appears To configure the computer choose Intermec Settings from the menu SmartSystems Foundation is available from the Intermec web site To download SmartSystems Foundation go to Wwww intermec com SmartSystems For information on how to use the SmartSystems server see the online help Synchronizing the Computer System Time with a Time Server It is important that the time on all of your computers be synchronized with a network time server to ensure real time communications and updates Network time servers acquire Coordinated Universal Time UTC from an outside source such as the U S Naval Observatory USNO
67. e CN3 This chapter contains these sections Developing Applications for the Computer Installing Applications on the Computer Freeing Up Virtual Memory for Applications Launching an Application Automatically Upgrading the System Software CN3 Series Mobile Computer User s Manual 103 Chapter 4 Developing and Installing Applications Developing Applications for the Computer The CN3 runs applications programmed in Microsoft Visual Studio 2005 You can also use Microsoft eMbedded Visual C 4 0 to program applications but some features may not be available Use this section to understand the hardware and software you need to develop a new application for the computer Use the Intermec resource kits to develop new applications to run on the CN3 The Intermec resource kits are a library of C and NET components grouped by functionality that you can use to create applications for the computer The resource kits are part of the Intermec Developer Library IDL and can be downloaded from the Intermec web site at www intermec com idl You need the following hardware and software components to use the resource kits e Pentium desktop 400 MHz or higher e Windows 2000 Service Pack 2 or later or Windows XP Home Professional or Server e For native and managed development Microsoft Visual Studio 2005 e 128 MB RAM 196 MB recommended e 360 MB hard drive space for minimum installation 720 MB for complete e CD ROM dri
68. e backlight 1 Tap Start gt Settings gt the System tab gt the Backlight icon gt the Battery Power tab 2 With Turn off backlight if device is not used for checked select the timeout value 10 seconds 30 seconds or 1 to 5 minutes Settings Backlight On Battery Power Turn off backlight if device is not used For 10 sec Dim backlight if device is 30 sec not used for 15 seconds min Turn on backlight when 42 min M pressed or the screen is tapped Brightness Level Warning Using backlight while on battery power will substantially reduce battery life Battery Power External Power Both Po lt gt You can also use Intermec Settings to configure the backlight settings CN3 Series Mobile Computer User s Manual 13 Chapter 1 Using the Computer Managing Power on the CN3 14 By default the CN3 goes into a lower power mode or turns off after two minutes of inactivity You can press the Power button to resume activity at any time If you would like to manage power based on the usage of your CN3 Intermec provides an application called Power Profiler with three power management profiles e Windows Mobile Classic e Windows Mobile Standard e Windows Mobile Phone Understanding the Power Profiler Settings Screen Off Device Off Power Profiler Setting Enabled Enabled Windows Mobile Classic X Windows Mobile Standard X X default Windows Mobile Phone X Use the Win
69. e primary location to place application installation files The miniSD card creates the Storage Card folder on the CN3 e The non volatile Flash File Store region of the storage Use the small non volatile Flash File Store region to hold cab files that rebuild the system at clean boot or install applications from a cab file into the Flash File Store so that they are ready to run when you perform clean boot Since the flash in the system has a limited number of write cycles do not use the Flash File Store for excessive writing Files copied to any of these locations are safe when you cold boot the computer as long as the AutoRun system is installed in the appropriate location You can find information about this system in the Intermec Developers Library IDL Resource Kit Developer Guide which is available from www intermec com idl When you copy a cab file to the CabFiles folder the folder automatically extracts that cab file on every cold boot There are several ways you can install files and applications on the computer e SmartSystems console e ActiveSync e miniSD card CN3 Series Mobile Computer User s Manual 105 Chapter 4 Developing and Installing Applications e FTP server e Wavelink Avalanche The following sections explain how to use each one of these processes to install your application on the computer Installing Applications Using SmartSystems Console You can use the SmartSystems console to drag
70. ecurity 1 Select Start gt Settings gt the Systems tab gt Wireless Network or Tap the iConnect icon in the lower right corner of the Today screen and select Tools gt Wireless Settings CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer The Profile Wizard appears Profile Wizard Profiles Import Export Profile 7 Edit Selected Profile _ Enable Microsoft s Wireless Zero Config a 11 35 k Security powered by Odyssey From the Profile list select the profile you want to configure Tap Edit Selected Profile w N 4 Optional Give your profile a meaningful name by selecting the text in the Profile Label text box and typing a meaningful name w From the Network type list select either Infrastructure or Ad Hoc Select Infrastructure if the network uses access points to connect to the corporate network or internet Select Ad Hoc to set up a private network with one or more participants Enter the SSID Network Name if different than the profile name Optional Check the Enable Power Management box to conserve battery power 8 Click OK Configuring WEP Security With Profile Wizard 1 In the Profile Wizard select the Security page 2 For 8021x Security choose None CN3 Series Mobile Computer User s Manual 85 Chapter 3 Configuring the Computer 3 For Association choose Open or Shared to match
71. eld to select the user certificate DER encoded cer file without the private key to import 2 Tap the lt lt lt button next to the Key Path field to select the private key pvk file which corresponds to the user certificate chosen in Step 1 To import a user certificate from an IAS server 1 Tap Web Enrollment Enroll Certificates 4 11 08 ok Cancel 2 Enter the User Password and Server IP address to log into the server 3 Tap OK A dialog box appears asking if you want to load the root certificate 4 Tap OK for yes The Enrollment Tool message box appears telling you that the certificate has been added 5 Tap OK to close the message box 100 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer Disabling Security If you choose not to use security with your wireless network you can disable it on the CN3 Intermec recommends that you always set security in your network To disable security 1 Open Intermec Settings 2 Choose Communications gt 802 11 Radio gt Microsoft Security 3 For Network Authentication choose Open 4 For Data Encryption choose Disabled 5 Close Intermec Settings CN3 Series Mobile Computer User s Manual 101 Chapter 3 Configuring the Computer 102 CN3 Series Mobile Computer User s Manual Developing and Installing Applications Use this chapter to understand the guidelines for developing applications for use on th
72. er for level triggering and the Good Read light remains on there may be a problem Press one of the Scan buttons or pull the trigger again without scanning a bar code label If the light is still on contact your local Intermec representative Aim the scanner beam to cross entire bar code label in one pass Vary the scanning angle Check the quality of the bar code label Scan a bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology is enabled Use Intermec Settings to check the symbologies Expand Data Collection gt Symbologies beneath devices listed scanner virtual wedge to check and enable symbologies then scan the bar code label again Make sure the computer application is expecting input from a bar code You may need to type this information instead The scanner window may be dirty Clean the window with a solution of ammonia and water Wipe dry Do not allow abrasive material to touch the window The computer may have decoded the bar code label in a symbology other than the label s actual symbology Try data decoded by the scan module does scanning the bar code label again Make sure you scan not match the data encoded in the bar the entire label You rarely need to reset the computer If the computer does not resume after pressing the Power button or if the computer or an app
73. eries Mobile Computer User s Manual 43 Chapter 2 Windows Mobile e Back up and restore the computer data e Control when synchronization occurs by selecting a synchronization mode e Select which information types are synchronized and control how much data is synchronized To use ActiveSync 1 Insert the computer into communications dock attached to your PC with a USB cable 2 Install ActiveSync on your desktop ActiveSync is available from the Windows Mobile Companion CD or from the Microsoft web site ActiveSync is already installed on the computer After installation ActiveSync automatically launches the ActiveSync Setup Wizard 3 Follow the screens of the ActiveSync Setup Wizard to complete the synchronization process The wizard helps you connect to the computer set up a partnership for synchronization and customizes synchronization settings The synchronization process automatically begins when you finish the wizard 4 Disconnect the computer from your desktop and go to work Once you have set up ActiveSync and completed the first synchronization process you can initiate synchronization from your computer To open ActiveSync on your computer e Tap Start gt Programs gt ActiveSync ActiveSync opens and shows you the synchronization status 44 CN3 Series Mobile Computer User s Manual Chapter 2 Windows Mobile ActiveSync a q 3 34 X Windows PC Synchronized Today 3 34 PM
74. eries Mobile Computer User s Manual 91 Chapter 3 Configuring the Computer 92 3 10 11 12 13 14 15 16 For Association choose Open WPA WPA2 or Network EAP For Encryption choose TKIP or AES if you selected WPA2 for association or WEP or CKIP if you selected Network EAP for association For Username type a unique username for this protocol In the Password field type a unique password for this protocol Select Prompt for password to have the user enter this password each time to access the protocol or select Use following password to use the protocol without entering a password each time you use the CN3 Optional Tap Get Certificates to obtain or import server certificates For help with certificates see Loading a Certificate on page 99 Tap Additional Settings to assign an inner TTLS authentication inner EAP and set options for server certificate validation and trust From the Inner TTLS Authentication list choose PAP CHAP MS CHAP MS CHAP V2 PAP Token Card or EAP If you select EAP for the inner authentication protocol select an inner EAP protocol from the Inner EAP list Check Validate Server Certificate to verify the identity of the authentication server based on its certificate when using TTLS Tap Root CA select a root certificate and then tap OK Enter the Common Names of trusted servers For Anonymous EAP TTLS Name type an outer identity to protect your logi
75. eset performing 123 resource kits required software and hardware 104 smartsystems foundation 115 root certificate importing 99 S scanner reading distances 130 scanning troubleshooting 122 123 screen aligning touch 21 cleaning 126 entering information with stylus 20 icons understanding 20 no response troubleshooting 120 specifications 19 128 Windows Mobile Today 19 Screen Off mode 13 SD card using to copy and install files 108 using to install applications 108 security choosing between Microsoft and Funk 79 configuring 76 Microsoft 96 138 disabling 101 Funk defining profiles 80 loading certificates 99 Service Programming Code SPC 69 settings configuring with Intermec Settings 48 SIM card inserting 70 single dock accessory 131 SmartSystems upgrading computer 115 using to install applications 106 SmartSystems Console using to install applications 106 using to upgrade the computer 115 SmartSystems Foundation described 106 downloading 106 managing devices remotely 49 SmartSystems Platform Bundle SSPB finding version 3 software version finding 3 software required for developing 104 Sounds amp Notifications applet enable beeps 25 speakers locating 16 specifications physical and environmental 128 SSPB finding version 3 upgrading with miniSD card 114 storage temperature 129 stylus using 20 support calling product 118 symbologies enabled by de
76. est place for you to install applications To install applications using the storage card 1 Suspend the CN3 and remove the miniSD card 2 Insert the miniSD card into a miniSD adapter card and then place it in the storage card reader connected to your PC 3 Copy your application file to the miniSD card 4 Remove the miniSD card from the adapter card and insert it into the CN3 5 On your CN3 navigate to the storage card folder and run your application Installing Applications Using the FTP Server The CN3 has a built in FTP Server that connects to a network through Ethernet 802 11 b g or WAN Wireless Access Network You can use the server to transfer your application file to the computer Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer This option is useful when you need to send files to a large number of computers The easiest way to manage the FTP server is to enable the FIP menu within iConnect To enable the FTP menu e Create this DWORD registry key and set it to a value of 1 HKEY_CURRENT_USER Software iConnect2 IConnect Settings ShowFTPMenu The iFTP menu is available the next time your start iConnect To manage the state of the FTP server e Modify these existing registry keys HKEY_CURRENT_USER Software iConnect2 IConnect Settings FtpAutoStart HKEY_CURRENT_USER Software iConnect2 IConnect Settings FtpHeart
77. fatermec voj User s Manual Te CN3 Series Mobile Computer fatermec Voj User s Manual Te CN3 Series Mobile Computer Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2008 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand Arci Tech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registere
78. fault 22 supported bar code 129 System ID SID 69 T TCP IP configuring network parameters 59 terminal emulation troubleshooting connection 121 terminology encryption 76 test page printing wireless 56 time synchronizing with time server 49 CN3 Series Mobile Computer User s Manual TKIP Temporal Key Integrity Protocol definition 77 Today screen Windows Mobile 33 touch screen aligning 21 troubleshooting guide to finding solutions 119 TTLS choosing with WPA security 81 turning on CN3 troubleshooting 120 U UDP Plus configuring network parameters 60 upgrade files downloading 113 upgrading operating system overview 113 persistant storage manager overview 113 using a miniSD card 114 using SmartSystems console 115 uppercase letters typing 11 URLs Microsoft support 32 Windows Mobile 32 Windows Mobile support 32 USB communications configuring 58 user certificate importing 100 USNO time server 49 Vv vehicle dock accessories described 132 version finding software 3 vibrate enabling 18 virtual memory freeing up 109 volume adjusting front speaker 16 adjusting rear speaker 18 icon 20 VPN connection creating 74 Ww warm boot performing 124 Wavelink Avalanche using to install applications 109 CN3 Series Mobile Computer User s Manual Index WEP definition 77 security configuring 84 configuring with Profile Wizard 85 troubleshoot
79. file storage and install software The miniSD card slot is located under a door that is beneath the battery pack Remove the two screws holding the door to reach the miniSD card installation and removal procedures exactly Before installing a miniSD card inspect the gasket on the door for any damage or wear and contact your Intermec representative if you find any damage or wear You can corrupt your miniSD card if you do not follow these Warning screws to this door must be in place and torqued to 1 0 in lbs 0 11 Nm to ensure normal operation Z Note The CN3 will reset if you open the miniSD SIM door The To insert the miniSD card 1 Press the Power button to suspend the CN3 and then remove the battery pack from the back of the CN3 2 Remove the two screws on the miniSD SIM card slot door 3 Gently lift the door to the card slot then with the metal contacts facing down insert the storage card into the miniSD card slot 26 CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer miniSD card slot 4 Close the miniSD SIM card slot door and insert the two screws l Do not over torque the two screws that secure the card slot door You can damage the door Caution 5 Replace the battery pack and then press the Power button Once the door to the miniSD is opened and closed for changing installing or removing the SIM or miniSD card the CN3 performs a cold boot Setting Up GPS on Yo
80. he CN3 to communicate in your network In this chapter you will find these sections e Configuring the Computer Operating Parameters e Configuring Personal Area Networks e Configuring Local Area Networks e Configuring the Phone e Connecting to an ISP e Connecting to a Private Network With a RAS Account e Connecting to a Private Network With a VPN Server e Configuring Security CN3 Series Mobile Computer User s Manual 47 Chapter 3 Configuring the Computer Configuring the Computer Parameters You can configure many parameters on the computer such as the bar code symbologies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for these configuration parameters determine how the computer operates Configuring the Computer With Intermec Settings 48 Use Intermec Settings to configure the computer and view system information You can access Intermec Settings while running any application To open Intermec Settings e Tap Start gt Settings gt the System tab gt Intermec Settings Intermec Settings er O44 X Data Collection Communications Device Settings SmartSystems Information Printers Device Monitor Coe eee ec Se eS File Edit View Help fl For detailed information on most of the commands available in Intermec Settings see the Intermec Computer Command Reference Manual P N 073529 on the Intermec web sit
81. he Today screen Clock amp Alarms To change the time or to set alarms Power To maximize battery life You can view the status of the backup battery and determine the length of time it takes for the computer to turn off if not used Adding or Removing Programs Programs added to your computer at the factory are stored in ROM Read Only Memory You cannot remove this software and you cannot accidentally lose ROM contents Applications added to your computer go into the Object Store which is located in Flash ROM See Installing Applications on the Computer on page 104 for more information about the Object Store You can install any program created for the CN3 mobile computer as long as there is enough memory A popular place to find software for your computer is on the Windows Mobile Web site www microsoft com windowsmobile resources communities default mspx Using Microsoft ActiveSync Use Microsoft ActiveSync to synchronize the information on your desktop with the information on the computer Synchronization compares the data on the computer with your desktop PC and updates both computers with the most recent information all types of information Use ActiveSync options to turn synchronization on or off for specific information types Z Note By default ActiveSync does not automatically synchronize You can also perform these functions with ActiveSync e Copy files between the computer and the desktop CN3 S
82. he screen using the stylus just as you would on paper Unlike Letter Recognizer and Clock Recognizer you can write an entire sentence of information To use Transcriber 1 Tap the input panel arrow and then tap Transcriber 2 Tap ok CN3 Series Mobile Computer User s Manual 37 Chapter 2 Windows Mobile 3 Write anywhere on the screen Pause and let Transcriber change the written characters into typed characters For help using Transcriber tap the question mark in the lower right hand corner of the screen ma Selecting Typed Text If you want to edit or format typed text you must select it first To select typed text 1 Drag the stylus across the text you want to select 2 Double tap text or drag the stylus across text you want to select 3 Do one of the following a Tap and hold the stylus on the text to bring up the pop up menu and select a command b Select a command by tapping Menu from the command bar Writing on the Screen In any program that accepts writing such as the Notes program you can use your stylus to write directly on the screen Write the way you do on paper You can edit and format what you have written and convert the information to text in the future To convert the writing to text 1 Write your information on the screen with the stylus 38 CN3 Series Mobile Computer User s Manual Chapter 2 Windows Mobile Notes 4 4x 9 01 PA 072475 has 501
83. hoose Yes CN3 Series Mobile Computer User s Manual 81 Chapter 3 Configuring the Computer 82 c You must enter a User Name and Subject Name You can also enter a Server Common Name if you want to increase your level of security 7 Exit Intermec Settings To enable WPA PSK or WPA2 PSK with Funk security 1 8 Make sure you have configured the communications and radio parameters on your CN3 Make sure you have selected Funk as your security choice Open Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security gt Profile For Association choose WPA or WPA2 For 8021x choose None For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you enter a passphrase the CN3 internally converts it to a pre shared key This value must match the passphrase on the authenticator Exit Intermec Settings Configuring 802 1x Security With Funk Security 1 Make sure you have configured the communications and radio parameters on your CN3 Make sure you have selected Funk as your security choice Open Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security gt Profile For Association choose Open For Encryption choose WEP For Authentication choose TTLS
84. ht corner of the battery compartment e on the outside of the CN3 shipping box CN3 Series Mobile Computer User s Manual Carrier Alltel Bell Mobility Sprint Telecom New Zealand Telus Verizon Chapter 3 Configuring the Computer The activation process is slightly different for each COMA carrier Your carrier sales contact and an Interme representative can guide you through the process After you supply the ESN to your carrier they will respond with values that you must enter using the Windows Mobile Activation Wizard if required Some of the supported carriers do not require you to enter any values The following table shows the carriers the correct activation method to use and the values that you need to activate your phone Values Required for CDMA Phone Activation Activation Method Dial 22899 Activation Wizard Activation Wizard Activation Wizard Dial 22803 Dial 22899 Activation Values You Need None all parameters are automatically transferred wirelessl y The Activation Wizard is disabled for Alltel e Service Programming Code SPC also called the activation code e Mobile Directory Number MDN e Mobile Station Identification Number MSIN e System ID SID e Network ID NID e Mobile Country Code MCC e Mobile Network Code MNC e Username e Password e Master Subsidy Lock MSL also called the activation code e MDN e Mobile Station Identifier MSID
85. ic keypads are for applications that require mainly numeric data These keypads also lets you enter special characters including the alphabet by pressing color coded key sequences The CN3e provides larger input keys better suited for blind entry or glove usage Using the Color Coded Keys 10 Each keypad available for the CN3 provides color coded keys to let you access additional characters symbols and functions printed on the keypad overlay Once you understand how to use the color coded keys and key sequences you can access all of the additional features printed on the keypad overlay There are two color coded modifier keys on the numeric keypad the orange 2 key and the green key The QWERTY and alphanumberic keypads have only the orange color coded modifier key CN3 Series Mobile Computer User s Manual Using the Color Coded Keys You Want to Use an orange character or function printed above a key Use a green character or function printed above a key Lock the orange or green key to stay on Unlock a green or orange key Press turns off turns off or CR twice D or IB once Capitalizing Characters CN3 Series Mobile Computer User s Manual D key LED illuminates and then the key with the character or function printed above it LED a key LED illuminates and then the key with the character or function printed above it LED Chapter 1
86. ictly observed to avoid death or serious injury to the persons working on the equipment A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose CN3 Series Mobile Computer User s Manual ix Before You Begin Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical suppor
87. ies Mobile Computer User s Manual 87 Chapter 3 Configuring the Computer 4 For Encryption choose TKIP or AES Profile Wizard 4 4 12 25 Dk Basic Security Advanced 8021x Association Encryption wR Pre Shared E 5 For Pre Shared Key field enter the passphrase as ASCII 12345 6 Tap OK Configuring PEAP Security With Profile Wizard Protected EAP PEAP performs secure authentication against Windows domains and directory services It is comparable to EAP TTLS though not as flexible To configure PEAP security 1 In the Profile Wizard select the Security page 88 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer 2 For 8021x Security choose PEAP Profile Wizard 4 4 1 46 Dk Basic Security Advanced 8021x Association Encryption Password Prompt for password O Use following password Get Certificates Additional Settings 3 For Association choose Open WPA WPA2 or Network EAP 4 For Encryption choose TKIP or AES if you selected WPA2 for association or WEP or CKIP if you selected Network EAP for association 5 For Username type a unique username for this protocol 6 In the Password field type a unique password for this protocol 7 Select Prompt for password to have the user enter this password each time to access the protocol or select Use followi
88. in connecting CN3 Series Mobile Computer User s Manual 75 Chapter 3 Configuring the Computer Configuring Security on the Wireless Network 76 Your wireless adapter network interface card connects to wireless networks of two types infrastructure networks and ad hoc networks e Infrastructure networks connect you to your corporate network and the internet Your computer establishes a wireless connection to an access point which links you to the rest of the network e Ad hoc networks are private networks shared between two or more clients even without an access point Each wireless network is assigned a name or SSID to allow multiple networks to coexist in the same area without infringement Intermec recommends using security measures with wireless networks to prevent unauthorized access to your network and to ensure the privacy of transmitted data These elements are required for secure networks e Authentication by both the network and the user e Authentication is cryptographically protected e Transmitted data There are many schemes available to implement these features Use the following tables to understand the common terminology for wireless network security Encryption Terminolog y Acronym Description AES Advanced Encryption Standard A block cipher a type of symmetric key cipher that uses groups of bits of a fixed length called blocks A symmetric key cipher is a cipher using the same key for
89. ing 121 Windows Mobile basic usage 33 command bar using 34 navigation bar 34 programs 34 support URLs 32 Today screen 33 where to find information 32 Windows Mobile Classic setting 14 Windows Mobile Phone setting 14 Windows Mobile Standard setting 14 Windows Mobile Today screen illustrated 19 wireless connection checking status 61 connectivity troubleshooting 120 121 LAN specifications 129 manager application using to turn on phone 67 printer discovering 55 printer selecting 55 printing application creating 54 printing wizard 55 security configuring 76 WPA configuring security 81 definition 77 security configuring with Profile Wizard 88 security configuring with Profile Wizard 86 2 WPA2 configuring security 81 definition 77 www intermec com idl 30 104 139 Index 140 CN3 Series Mobile Computer User s Manual batermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com CN3 Series Mobile Computer User s Manual P N 935 003 006
90. ing Rules CN3 Series Mobile Computer User s Manual 71 Chapter 3 Configuring the Computer Settings 4 Yi 4x Dk Dialing Rules 2 To avoid creating a new connection For each location use dialing rules Use dialing rules Select where you are dialing From 10 Select Use dialing rules tap OK at the dialog box and then tap Edit 11 Specify your current phone type and then tap ok until you exit and return to the Settings page Once the CN3 is connected you can e send and receive message by using Messaging Outlook E mail e visit web pages by using Internet Explorer Mobile For more information see Using Internet Explorer Mobile on page 45 Connecting to a Private Network With a RAS Account 72 If you have access to a network at work you can send e mail messages view intranet pages synchronize your CN3 and possibly access the Internet Create a modem connection through a RAS Remote Access Server account Before you can create this modem connection your network administrator needs to set up a RAS account for you Your network administrator may also give you Virtual Private Network VPN settings Tap the Help icon at any time to view additional information for the wizard or the settings CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer To connect to a private network 1 Tap Start gt Settings gt Connections 2 Under My Work Network t
91. itcOtherStuff My Documents Program Files E SmartSystems Temp E Windows cemail 3 13 07 6 1 05 ARNT Once you open File Explorer it becomes available from Start menu Customizing the Computer You can customize your computer by adjusting settings and by adding or removing programs Adjusting Settings You can adjust the computer settings to suit the way you work To view the Settings options Tap Start gt Settings gt either the Personal tab or the System tab You might want to adjust settings on the following screens CN3 Series Mobile Computer User s Manual 41 Chapter 2 Windows Mobile Settings a 200 X Buttons Input Lock A 8 Menus Owner Sounds amp Information KU TE et Today Personal System Connections Personal Tab Settings e 4 2 00 X Backlight Bluetooth Scanner Certificates Clock amp Error Alarms Reporting o amp Intermec Memory Settings b r Personal System Connections System Tab Adjustable Settings on the Computer Setting Why Adjust It Menus To customize what appears on the Start menu Owner Information To enter your contact information 42 CN3 Series Mobile Computer User s Manual Chapter 2 Windows Mobile Adjustable Settings on the Computer continued Setting Why Adjust It Lock To limit access to the computer Today To customize the look and information that displays on t
92. lication lock up you may need to reset the CN3 The CN3 uses the configuration currently saved in flash memory during the boot process There are three ways to reset the CN3 e Warm booting the CN3 CN3 Series Mobile Computer User s Manual 123 Chapter 5 Troubleshooting and Maintaining the CN3 e Cold booting the CN3 e Clean booting the CN3 Warm Booting the CN3 You may need to perform a warm boot to correct conditions where an application stops responding to the system To warm boot the computer e Press and hold the Power button for 10 seconds The computer systematically shuts down restarts and goes through the initialization process Cold Booting the CN3 In some cases where the computer completely stops responding it may be necessary to perform a cold boot Because cold booting may result in data loss only use this method if all other recovery methods have failed Z Note Cold booting the CN3 does not guarantee that cached disk data will be saved so transactional data may be lost during the reset All other data is preserved To cold boot your CN3 1 Press the Power button to suspend the CN3 2 Remove the battery pack from the CN3 3 Press the Reset button on the back of the CN3 v Reset button Locating the Reset button on the CN3 124 CN3 Series Mobile Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN3 Locating the Reset button on the CN3e 4 Press and hold the Po
93. lp after visiting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representative call 1 800 755 5505 Before you call Intermec Product Support make sure you have the following information ready e Configuration number e Operating system version e SmartSystems Platform Bundle SSPB version e Ifyou are using security know the type Funk or Microsoft and the full set of parameters e Power management settings e Ifyou are using terminal emulation TE know the version and protocol e Ifyou are not using TE know the language your custom application was written in and the tools you used to create it You can find most of the information listed above in Intermec Settings Consult your application developer for information on your custom application To find your configuration number e Look at the label on the back of the computer 118 CN3 Series Mobile Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN3 To find your operating system version 1 Tap Start gt Internet Explorer _ InternetExplorer 7 4 lt kK eflfile windows ITCdefault htm Microsoft Internet Explorer Mobile Welcome Tap below to visit these sites or here to learn about connecting to the Internet Satermec Favorites 2 Tap the Intermec logo The Intermec page appears and displays the software build information Troubleshooting Your CN3 Ifyou
94. ly the Intermec front line support personnel can help assist you work with many of the Windows Mobile and technologies that you find on the CN3 See Global Services and Support on page ix for more information Learning the Basic Skills Learning to use your CN3 is easy This section describes the basic concepts of using and customizing your CN3 Today Screen When you turn on your CN3 for the first time each day or after four hours of inactivity you see the Today screen You can also display it by tapping Start gt Today On the Today screen you can see important information for the day To customize what displays on the Today screen Tap Start gt Settings gt the Personal tab gt Today gt the Items tab Settings 4 4x8 52 Dk Today Checked items appear on the Today screen Device Lock Today timeout Appearance Items CN3 Series Mobile Computer User s Manual 33 Chapter 2 Windows Mobile Status icons display information such as when the computer is connected to the network or to the Internet You can tap an icon to open the associated setting or program Accessing Programs You can switch from one program to another by selecting it from the Start menu You can customize which programs you see on this menu For information see Adjusting Settings on page 41 To access programs e Tap Start gt Programs and then tap the program name The following list contains
95. ly you can choose to upgrade only the operating system if you need new functionality There are two ways to upgrade your computer e You can upgrade your computer using an storage card For help see the next section Upgrading the CN3 Using a miniSD Card e You can upgrade your computer using the SmartSystems Console For help see Upgrading the CN3 Using the SmartSystems Console on page 115 You need to download the latest upgrade files from the Intermec web site to your desktop PC To download the upgrade files 1 Start your web browser and go to the Intermec web site at www intermec com N Go to Support gt Downloads w Click the link to search the product downloads 4 Select your computer from the Downloads list The Downloads page displays all of the downloads available for your computer w Download the upgrade file you need If you want to upgrade both the OS and the SSPB you will need to download both files CN3 Series Mobile Computer User s Manual 113 Chapter 4 Developing and Installing Applications Upgrading the CN3 Using a miniSD Card 114 To use a miniSD card to upgrade the computer you need an SD card reader and a miniSD adapter card formatted as FAT 16 To upgrade the operating system using a miniSD card 1 6 Insert a miniSD card into a miniSD adapter card and then place it in the storage card reader connected to your PC Copy all required OS upgrade files to the
96. mands for AutoRun dat using the supported AutoRun script commands 4 Save the Notepad file as AutoRun dat 5 Copy the AutoRun dat file to the System folder on the CN3 During every boot the system scans for AutoRun dat in the System folder AutoRun supports the following script commands in AutoRun dat AutoRun Script Commands Command Description EXEC Launches a specified program and waits for it to finish up to 10 minutes CALL Processes a specified file of commands and returns CHAIN Processes a specified file of commands and does not return RUN Loads a specified program and executes it LOAD Loads a specified program and executes it AutoRun handles quoted file names for the first parameter which allows you to specify path names or file names that contain white spaces AutoRun only supports one set of quotes per command 112 CN3 Series Mobile Computer User s Manual Chapter 4 Developing and Installing Applications Upgrading the System Software When you upgrade your computer you are updating the operating system OS and the SmartSystems Platform Bundle SSPB files The SSPB files are stored on the DiskOnChip and deliver Intermec Value Add IVA functionality such as data collection configuration the Intermec wireless security suite and the SmartSystems Foundation As new features are added to these components you can upgrade your SSPB files without needing to upgrade the operating system Alternate
97. mbology you need to enable the symbology on the computer Use Intermec Settings to enable and disable symbologies For help see Configuring the Computer With Intermec Settings on page 48 CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer Scanning with the Area Imager The CN3 has an area imager that can scan 1D and 2D bar code symbologies composite and postal codes It also supports omni directional 360 scanning where you can position the CN3 in any orientation to scan a bar code label Using the 2D imager is like taking a picture with a digital camera Scan button Locating the Imager and the Scan Button To use the area imager 1 Press the power button to turn on the CN3 point the scanner window a few inches from the bar code label and hold steady 2 Press the Scan button and center the red aiming beam over the bar code label The aiming beam is smaller when the imager is closer to the bar code and larger when it is further away When a bar code label is successfully read a high beep is emitted and the Good Read LED lights briefly Release the Scan button Improving the Performance of the Area Imager If you experience problems scanning a bar code with the 2D imager try following some of these tips to improve the performance of your imager e Keep your hand as steady as possible while scanning a label e Position the imager as close to the bar code as possible while still being a
98. n from view Start woe Thursday PM fio a September 13 2008 fe Navigation bar Tap here to set owner Inharmabian No unread messages oming appointments n S arith Device unlocked ii Today screen Command bar Contacts The Windows Mobile Today Screen CN3 Series Mobile Computer User s Manual 19 Chapter 1 Using the Computer Using the Stylus Your computer has a stylus for selecting items and entering information on the touch screen Functions You Can Perform With the Stylus Action Description Tap Touch the screen once with the stylus to select options open or close applications or launch menus from the Command bar Drag Hold the stylus on the screen and drag across the screen to select text and images Tap and hold Tap and hold the stylus on an item to see a menu of actions available for that item On the pop up menu that appears tap the action you want to perform Understanding the Screen Icons 20 Use the screen icons on the Navigation bar and the Command bar to see the battery status network connections and so on Some standard Microsoft icons are included in this table Computer Screen Icons Icon Description tim The battery is full ct The battery is low You need to replace or charge the battery very soon fe The battery is charging x The volume is turned off To turn the volume back on tap this icon and choose your setting The computer is connected to the ne
99. n name or identity Tap OK CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer Configuring LEAP Security With Profile Wizard LEAP is the Cisco Lightweight version of EAP To configure LEAP security 1 In the Profile Wizard select the Security page 2 For 8021x Security choose LEAP Profile Wizard 4 4 2 31 bk Basic Security Advanced 8021x Securit LEAP X Association Encryption NetworkEAP v Password Prompt for password O Use pasad w For Association choose Open WPA WPA2 or Network EAP 4 For Encryption choose TKIP or AES if you selected WPA2 for association or WEP or CKIP if you selected Network EAP for association w For Username type a unique username for this protocol a In the Password field type a unique password for this protocol N Select Prompt for password to have the user enter this password each time to access the protocol or select Use following password to use the protocol without entering a password each time you use the CN3 8 Tap OK CN3 Series Mobile Computer User s Manual 93 Chapter 3 Configuring the Computer 94 Configuring EAP FAST with Profile Wizard The EAP FAST protocol is a client server security architecture that encrypts EAP transactions with a TLS tunnel While similar to PEAP EAP FAST differs significantly since tunnel establishment is based on strong secrets u
100. ng password to use the protocol without entering a password each time you use the CN3 8 Tap Get Certificates to obtain or import server certificates For help with certificates see Loading a Certificate on page 99 9 Tap Additional Settings to assign an inner PEAP authentication and set options for server certificate validation and trust 10 From the Inner PEAP Authentication list choose EAP MS CHAP V2 EAT Token Card or EAP MD5 Challenge CN3 Series Mobile Computer User s Manual 89 Chapter 3 Configuring the Computer 90 11 Check Validate Server Certificate to verify the identity of the authentication server based on its certificate when using PEAP 12 Tap Root CA select a root certificate and then tap OK 13 Enter the Common Names of trusted servers 14 Tap OK Configuring TLS Security With Profile Wizard EAP TLS is a protocol based on the Transport Layer Security TLS protocol widely used to secure web sites This protocol requires both the user and authentication server to have certificates for mutual authentication To configure TLS security 1 In the Profile Wizard select the Security page 2 For 8021x Security choose TLS Profile Wizard 4 q 1 52 bk Basic Security Advanced 8021x Securit Association Encryption Get Certificates Additional Settings i 3 For Association choose Open WPA WPA2 or Network EAP 4 For Encryption
101. ngs Funk Wireless Security Intermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft Printer Support Provides Intermec printer driver support Intermec DHCP Client Provides the Intermec DHCP client application Bluetooth Provides the Intermec Bluetooth application support Avalanche Enabler Enables the client to the Wavelink Device Management solution You will see other components available from the InstallSelect application based on the options you selected for your CN3 Launching An Application Automatically There are two ways to automatically launch your application when you perform a reset on the computer e Make sure your CAB file places a shortcut to your application in the Windows StartUp folder e Configure the AutoRun program to launch your application The computer contains a program called AutoRun exe which automates operations such as launching other processes You can configure AutoRun exe through the AutoRun data file AutoRun dat For compatibility with other Intermec computers you can place a copy of AutoRun exe in the same folder as your AutoRun dat file but it is not required CN3 Series Mobile Computer User s Manual 111 Chapter 4 Developing and Installing Applications To create and install the AutoRun dat file on your computer 1 Create a folder called System on your CN3 2 Open the Notepad application on your PC 3 Write com
102. nique to users These secrets are called Protected Access Credentials PACs which CiscoSecure ACS generates using a master key known only to CicsoSecure ACS EAP FAST does not require certificate management To configure EAP FAST security 1 In the Profile Wizard select the Security page 2 For 8021x Security choose EAP FAST Profile Wizard 46 2 44 Dk Basic Security Advanced 8021x Securit EAP FAST X Association Encryption Password Prompt for password use oe Additional Settings 3 For Association choose Open WPA WPA2 or Network EAP 4 For Encryption choose WEP or CKIP if you selected Network EAP for association 5 For Username type a unique username for this protocol 6 In the Password field type a unique password for this protocol CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer 7 Select Prompt for password to have the user enter this password each time to access the protocol or select Use following password to use the protocol without entering a password each time you use the CN3 oo Tap Additional Settings to set options for PAC management and assign an anonymous EAP FAST name Profile Wizard a 4 2 52 ok PAC options PAC Manager O Allow Automatic PAC provisioning Anonymous EAP FAST Name Tap PAC Manager to view the PAC files currently installed on the C
103. not sent to the computer when you manually enter the printer address 4 Tap Print Test Page The printer prints out the test page To choose the printer from a list of previously discovered printers 1 Make sure you have already performed a Bluetooth device discovery 56 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer 2 Select Start gt Settings gt the Systems tab gt Wireless Printing The Wireless Printing wizard appears 3 Tap Set Different Printer The Devices list appears with the list of previously discovered printers 4 Select the printer you want and tap OK 5 Tap Print Test Page The printer prints out the test page Connecting to a Bluetooth Audio Device a Use the Bluetooth Audio applet to discover activate and connect to Bluetooth audio devices such as a Bluetooth headset You can control the audio volume and the amplification for the microphone for the connected Bluetooth audio device if the connected device has these capabilities To connect to a Bluetooth headset 1 Select Start gt Settings gt Control Panel gt Bluetooth Audio 2 Tap Search for Devices The CN3 searches for audio devices 3 When searching for a device select Yes when you are prompted to add a device to your list 4 Enter the passcode provided by your Bluetooth audio device and then tap Next The passcode is provided by the manufacturer of your Bluetooth audio device You can usually find your p
104. ntermec Settings on page 48 Press the top of the side volume control to turn the volume up Press the bottom of the side volume control to turn the volume down Note For detailed information on the commands available in Intermec Settings see the Intermec Computer Command Reference Manual PIN 073529 available from the Intermec web site The CN3 has a built in vibrate feature that enables you to receive scanner feedback despite the noise level When enabled the CN3 vibrates when the scanner performs a good read or when the phone receives a call To enable the vibrate feature 1 Tap the Volume s4 icon at the top of the screen 2 In the Volume adjust box tap Vibrate Yolume Oon vibrate off CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer like a vibrating CN3 9 when the computer is in Vibrate mode Z Note The Volume icon in the Navigation bar changes to look Using the Screen The CN3 has a 3 5 diagonal 240x320 pixel QVGA transflective TFT LCD 64K color display The Navigation bar displays the Start flag the Connectivity icon the Volume icon and the time and next appointment The Today screen displays shortcuts to some of the applications installed on the CN3 and important information for the day The Command bar displays the onscreen keyboard icon Windows Mobile 5 0 links and icons to any applications that are running but are hidde
105. nual both versions of the computer are referred to as CN3 or CN3 Series CN3 and the CN3e Mobile Computer The CN3 Mobile Computer with an IEFE 802 11b g radio installed is Wi Fi certified for interoperability with other 802 11b g wireless LAN devices The CN3 and CN3e are available with the following features e 802 11b g radio standard e Bluetooth radio standard CN3 Series Mobile Computer User s Manual What s New Chapter 1 Using the Computer e 128 MB RAM e QWERTY or numeric keypads e Imaging Options e EA11 Standard Area Imager e Color Camera e Wireless Wide Area Network Options e GSM GPRS EDGE e CDMA 1xRTT EV DO Use this manual to understand how to use the features and options available on the CN3 and CN3e This version of the manual contains these changes e Addition of the CN3e alphanumeric keypad Updated information on CDMA carriers and phone activation Finding the Software Build Versions CN3 Series Mobile Computer User s Manual You can easily check to see what version of the operating system and the SmartSystems Platform Bundle SSPB are loaded on your CN3 To find your operating system version 1 Tap Start gt Internet Explorer Internet Explorer a Ok ef lfile windows ITCdefault htm Mi internet Explorer Mobile Welcome Tap below to visit these sites or here to learn about connecting to the Internet
106. o Connection Information Use the ISpy WiFi to view detailed information for the 802 11 radio connection in your CN3 such as MAC address access point information association encryption power management antenna status RSSI data link rates and supplicant status You can also use Spy WiFi to scan for access points in your network and ping for detailed information The ISpyWiFi utility is installed in your CN3 as an executable You can either start the utility using File Explorer or create a shortcut to start the utility from the CN3 desktop To start the ISpyWiFi utility with File Explorer 1 Tap Start gt Programs gt File Explorer CN3 Series Mobile Computer User s Manual 61 Chapter 3 Configuring the Computer 2 Navigate to the Windows folder and scroll down to find ISpy WiFi a Windows v Name v e IQueueSchema 8 9 06 IQueueSchem 7 25 06 186B gt ISpy Wifi 4 22 07 130K x ITCCommon dil 5 16 07 44 8K Z itcReaderDat 8 6 06 1 00K Z itcReaderDat 4 16 07 4 77K fa itcReaderDat 8 6 06 47 6K z itcReaderDat 4 9 07 1 30K itcrelocate 5 21 07 7 77K ja va 5 21 07 37 0K lJig 10 1 06 18 6K a keyclick 1 12 04 396B aj lt lobeep 12 7 03 4 45K z nude 1n 1 N amp AiR 3 Double tap ISpy Wifi To add an ISpyWiFi shortcut to the CN3 Programs folder 1 Press and hold your stylus on the Spy WiFi executable until the pop up menu appears 2 Select Copy from the pop up menu 3
107. oblems While Scanning Bar Codes Problem You cannot see a red beam of light from the scanner when you press the Scan button and aim the scanner at a bar code label The input device attached to the computer does not work well or read bar code labels very quickly 122 Solution You may be too far away from the bar code label Try moving closer to the bar code label and scan it again e You may be scanning the bar code label straight on Change the scanning angle and try again e Move within two feet of a wall to test the effective scan of the scanner For help scanning bar codes see Scanning Bar Codes on page 22 Set the Scanner Model command to the specific attached input device Check enabled bar code symbologies and enable only the symbologies being used CN3 Series Mobile Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN3 Problems While Scanning Bar Codes continued Problem When you release a Scan button or handle trigger the Good Read light does not turn off The scanner will not read the bar code label The scanner does not read the bar code labels quickly or the scanning beam seems to be faint or obscured You scan a valid bar code label to enter data for your application The code label Resetting the CN3 Solution The Good Read light will remain on if you configure the computer to use continuous edge triggering If you configure the comput
108. onger remove and charge the battery then store both the battery and the CN3 in a cool location If the battery in storage is not used in several months you should recharge the battery to keep it at its performance peak Store the battery outside Store the batteries in a charger the CN3 Checking the Battery Status The Battery Status LED above your CN3 display as shown in the following illustration indicates the status of your battery See the following table to understand the meanings of the lights emitted from the LED Battery status LED o0 m an CN3 Series Mobile Computer User s Manual 7 Chapter 1 Using the Computer Understanding the Battery Status LED Battery Status Description Steady green The battery is more than 95 charged and CN3 is on a charger Blinking red The battery is low CN3 goes into Suspend mode Charge or replace the battery Steady red and the The battery is charging CN3 is attached to external power Steady red and the The software is not working properly CN3 is not attached to external power Steady amber The battery is missing or is unable to charge because the temperature is outside of the charging range Off The CN3 is not on external power and the battery is operating normally You can also check the battery status by using the Power application To check the battery status Tap Start gt Settings gt the Systems tab gt Power gt the Battery t
109. op down list 7 Save your settings CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer Configuring WPA Security With Funk Security Use these procedures to set WPA 802 1x WPA2 802 1x WPA PSK or WPA2 PSK security on your CN3 with Funk security To configure WPA 802 1x or WPA2 802 1x with Funk security 1 Make sure you have configured the communications and radio parameters on your CN3 2 Make sure you have selected Funk as your security choice 3 Open Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security gt Profile 5 For Association choose WPA or WPA2 and press Enter Encryption automatically defaults to TKIP if you are using WPA Encryption automatically defaults to AES if you are using WPA2 6 For 8021x choose TTLS PEAP EAP FAST or TLS and press Enter If you choose TTLS or PEAP a For Prompt for Credentials choose Enter credentials now Z Note You can use Prompt for credentials to troubleshoot your connection to the network if you have problems b Select User name and type your user name c Select User Password and type a user password d For Validate Server Certificate choose Yes Z Note You must have the date on the CN3 set correctly when you enable Validate Server Certificate If you choose TLS a Load a user and root certificate on your CN3 For help see Loading a Certificate on page 99 b For Validate Server Certificate c
110. ption Power Set and view whether the Bluetooth radio is on or off Discoverable Allows other Bluetooth devices to be able to discover the computer during a device discovery Connectable Allows other Bluetooth devices to connect to your computer Class of Device Determines how the device appears to other devices during discovery IBT Displays the Intermec Bluetooth Library version Radio Displays the Bluetooth Radio Hardware version Device Address Displays the Bluetooth address of your computer CN3 Series Mobile Computer User s Manual 51 Chapter 3 Configuring the Computer Configuring the Computer to Communicate With a Wireless Scanner This section explains how to configure the computer to communicate with Bluetooth wireless scanners The computer ships with a Bluetooth association label attached to the left side Scan the association label to quickly connect the computer to the Bluetooth wireless scanner such as the SF51 or SR61 work you can follow the procedure for configuring the computer from Intermec Settings at the end of this section Z Note If for some reason the Bluetooth association label does not To configure Bluetooth communications on the computer 1 Select Start gt Settings gt the System tab gt Intermec Settings 2 Select Communications gt Bluetooth 3 Ifyou want to allow incoming connections from wireless scanners you must enable these two parameters e Discoverable e Connectable make
111. r s Manual 115 Chapter 4 Developing and Installing Applications 6 From the SmartSystems console locate the device upgrade to install 7 Drag and drop the device upgrade onto each computer you want to upgrade The SmartSystems console will tell you that it is installing the upgrade on your computer Once the upgrade is done downloading to your computer your computer replaces the operating system and then automatically performs a cold boot Progress messages appear on the computer screen offline note the red stop sign until the computer reboots and reconnects to the system Z Note The SmartSystems console will show your computer as 116 CN3 Series Mobile Computer User s Manual Troubleshooting and Maintaining the CN3 If you encounter any problems while using the mobile computer look in this chapter to find a possible solution You will also find information on routine maintenance This chapter contains these sections e Calling Product Support Troubleshooting the CN3 e Resetting the CN3 e Cleaning the CN3 CN3 Series Mobile Computer User s Manual 117 Chapter 5 Troubleshooting and Maintaining the CN3 Calling Product Support If you cannot find the answer to your problem in the Troubleshooting the Computer section you can visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support If you still need he
112. r Check with network administrator or use your access point user s manual Problems While Configuring 802 1x Security Problem The CN3 indicates that it is authenticated but it does not communicate with the host The CN3 does not appear to be authenticating and a network connection icon does not appear on the toolbar A network connection icon appears in the toolbar but then disappears You are setting up multiple access points in a network with different SSIDs and the connection fails Solution Make sure the CN3 IP address host IP address subnet mask default router are configured for network The CN3 may not be communicating with the access point Make sure the CN3 network name matches the access point network name SSID 802 1x security network may not be active Make sure the server software is properly loaded and configured on the server PC See server software documentation for help The CN3 may not be communicating with the intended access point Make sure the CN3 network name matches the access point network name Default network name is INTERMEC Access point may not be communicating with server Ensure the access point is turned on properly configured and has 802 1x security enabled CN3 does not save WEP key values when changing the SSID Reenter the WEP key values and apply the network settings You should now be able to connect CN3 Series Mobile Computer User s Manual 121 Chap
113. reless printing setup from other Bluetooth management tasks The Wireless Printing application uses the concept of a current wireless printer The computer connects to the current wireless printer when your application opens the wireless printing COM port on your computer If there is no current wireless printer selected on your computer there is no wireless printing COM port registered on your computer You must select a current wireless printer as described in the next section The Wireless Printing application performs these tasks on the computer e Helps you select the current wireless printer e Stores the current wireless printer in the registry e Registers deregisters the wireless printing COM port CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer e Stores the wireless printing COM port in the registry as the WPort Specifically the current wireless printer is registered and deregistered on Bluetooth stack load unload If you select a different current wireless printer the existing wireless printing COM port is deregistered and the new one is registered instead The Wireless Printing application uses the Bluetooth COM Port Control to handle COM port registration deregistration Selecting the Current Wireless Printer on the Computer By default there is no current wireless printer selected on the computer There are three ways to select the current wireless printer e Discovering the p
114. rinter using Bluetooth device discovery e Manually entering the printer s Bluetooth device address e Choosing the printer from a list of previously discovered printers To discover the printer with Bluetooth device discovery 1 Select Start gt Settings gt the Systems tab gt Wireless Printing The Wireless Printing wizard appears Wireless Printing 11 46 ok Devices No Devices Found Show Printers Only CN3 Series Mobile Computer User s Manual 55 Chapter 3 Configuring the Computer 2 Tap Search to initiate printer discovery All Bluetooth printers discovered within range appear in the devices list 3 Select the printer you want to connect to and then tap OK 4 If your preferred printer does not appear make sure the printer is turned on and discovery is enabled and then repeat Steps 1 through 3 5 Tap Print Test Page The printer prints out the test page To manually enter the device address of the printer 1 Select Start gt Settings gt the Systems tab gt Wireless Printing The Wireless Printing wizard appears 2 Tap Manual The wizard advances to the next screen where you enter the device address Wireless Printing 11 53 ok Enter Device Address Ex 0002c7a01328 3 Type the address of the printer in the Enter Device Address text box and then tap OK The keyword unknown appears in the Device Name field in the Current Wireless Printer box The name of the printer is
115. rotocols Terminology Acronym Description WPA Wi Fi Protected Access This is an enhanced version of WEP that does not rely on a static shared key It encompasses a number of security enhancements over WEP including improved data encryption via TKIP and 802 11b g authentication with EAP WiFi Alliance security standard is designed to work with existing 802 11 products and to offer forward compatibility with 802 11i WPA2 Wi Fi Protected Access Second generation of WPA security Like WPA WPA2 provides enterprise and home Wi Fi users with a high level of assurance that their data remains protected and that only authorized users can access their wireless networks CN3 Series Mobile Computer User s Manual 77 Chapter 3 Configuring the Computer Authentication Terminology Acronym Description EAP Extensible Authentication Protocol 802 11b g uses this protocol to perform authentication This is not necessarily an authentication mechanism but is a common framework for transporting actual authentication protocols Intermec provides a number of EAP protocols for you to choose the best for your network EAP FAST Flexible Authentication via Secure Tunneling A publicly accessible IEEE 802 1X EAP type developed by Cisco Systems It is available as an IETF informational draft An 802 1X EAP type that does not require digital certificates supports a variety of user and password database types supports password expiration and change
116. ry provides you with more space to load and run custom applications In technical terms virtual memory allows software to run in a memory address space whose size and addressing are not necessarily tied to the physical memory of the computer Note InstallSelect is designed for use only by administrators developers integrators or Intermec service representatives Note Do not run InstallSelect while using any other applications CN3 Series Mobile Computer User s Manual 109 Chapter 4 Developing and Installing Applications 110 InstallSelect manages the installation of value added software features of the computer Removing software features may result in loss of computer functionality or the ability to manage device settings See Understanding the InstallSelect Software Components on page 111 or contact your Intermec service representative for information about each software feature before making changes To free up virtual memory select items from the InstallSelect list that you do not want to install When you perform a clean boot the items you selected are not installed However you can reinstall any of these SSPB components at any time with InstallSelect Be sure to back up any related files that you want before you use the InstallSelect application The InstallSelect application is part of the SSPB and is installed at the factory For more information on SSPB see Upgrading the System Software on page 113
117. s coes tioman eus iti a i ne heeds 33 Today Screens 2s nett n na aA in sole vin games iia ne Raita bee ahs ae 33 Accessing Program sie ieai os aea noi gi ete Rina a led a abel Siew 34 Navigation Bar and Command Bar 0 0000s eee ee eee 34 Using Pop Up Menustss c06 se iow eee ee tps See ae Sa eee TERS 35 Entering Information 0 00 cece cece eee teens 35 Typing With the Onscreen Keyboard 0 ee eee eee eee 36 Using Block Recognizer 0 eee eee eee eee 37 Using Transcriber sarata aaa E A ended nha anaes 37 Selecting Typed Text sona no meea E EEA 38 Writing on the Screen inea seca e N oak N a SE A EERE 38 Notifications desee sie parolee e E E aE A 39 Finding and Organizing Information 00 00 eee eee eee 40 Customizing the Computer 0 0 0 0 cece eee eee eee ees 4 Adjusting Settings 0 0 0 00 cee eee eee ee eee 4 Adding or Removing Programs 0 00000000 43 Using Microsoft ActiveSync reo seer ee eee tence eens 43 Using Internet Explorer Mobile 2 0 eee eee eee 45 vi CN3 Series Mobile Computer User s Manual Contents 3 Configuring the Computer 47 Configuring the Computer Parameters 2 0 0 0 cece eee eee 48 Configuring the Computer With Intermec Settings 48 Remotely Configuring the Computer Using SmartSystems Foundation 49 Synchronizing the Computer System Time with a Time Server 49
118. s port GPS program port coms Programs Hardware Access 3 On the Programs tab select the COM port that you want your programs to use to get GPS data from your CN3 t4 Note COM1 and COM3 are reserved 4 Tap the Hardware tab and select these settings GPS hardware port COM3 Baud rate 57600 28 CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer Settings 4 4 ok GPS Settings Specify the hardware port to which your GPS device is connected For more information see the GPS device manufacturer s documentation GPS hardware port COM3 X Baud rate 57600 X Programs Hardware Access 5 Tap the Access tab and select the Manage GPS automatically check box J Settings 4 OE ok GPS Settings Windows Mobile manages access to your GPS device and allows multiple programs to obtain GPS data simultaneously If you clear this check box some programs may not be able to obtain GPS data Manage GPS automatically recommended Programs Hardware Access 6 Tap ok To enable extended ephemeris 1 Tap Start gt Settings gt the System tab 2 Tap iGPS settings The iGPS Settings screen appears 3 Tap the Advanced tab CN3 Series Mobile Computer User s Manual 29 Chapter 1 Using the Computer iGPS Settings iGPS Settings 4x6 51 Dk C Enable wAAS EGNOS Enable extended ephemeris Status EE not used
119. se repetitions are done once per second 3 Tap Ping to initiate contact with the selected host 4 Depending on how the screen is set up you can toggle between a graph and a list of ping results Tap Graph to toggle to the graphical view of 25 of the most recent pings and their response results like in the following sample graph BSSID 00 02 2d 42 7b 92 Channel 1 Link 11Mbps RSSI 64 dBm aaa CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer e Tap List to toggle to detailed information showing what ping touched what host and the RTT Round Trip Time Configuring the Phone The CN3 supports two types of cellular phone technology e CDMA EV DO Rev 0 e GSM EDGE With a radio module installed in the CN3 you can send and receive telephone calls as well as transmit data through wide area WAN cellular networks The CN3 provides a phone speaker microphone and speakerphone It also supports the use of a Bluetooth headset or hands free kit The factory default setting for the phone is disabled After you have turned on the phone and activated it you can customize the features of the phone and network settings For help refer to the online help on your CN3 Turning On the Phone Using the Wireless Manager You can use the Wireless Manager application to turn on the phone if Microsoft Zero Configuration is enabled If you have Intermec Security enabled you cannot access the Wireless
120. sing the Power Button ske es duces ox ee ohn Seger ky ae ye ee OS 12 Configuring the Backlight Settings n os 0 0 cece eee eee 13 Managing Power on the CN3 0 00 eee cece eee eee 14 Understanding the Audio Features 0 eee cece eee eens 16 Using the CN3 as a Cell Phone n on 0 2 eee eee eee eee eee 16 Adjusting the Volume of the Rear Speaker 0 0 0 0 0 0 eee eee 17 Using the Screens to s nsoni a Manaus bite at ie A eta eee 19 Using the Stylus c 4 tcc isaac a ee keto th heat E 20 Understanding the Screen Icons 1 ee cee ee 20 Aligning the Touch Scre hws se iaraa e Be aN ots ae Sie ee 21 Understanding the Status LEDs 0 0 eee ete tenes 21 CN3 Series Mobile Computer User s Manual v Contents Scanning Bar Coden saasa n yae ee ee ee ee ee tin Was GO eee 22 Scanning with the Area Imager 0 0 eee eee eee eee 23 Improving the Performance of the Area Imager 00 23 Using the Color Cameria ayo a coskeeti ge e Si gaaiee die aoe E 24 Using the Storage Gard irens esoo tras es e854 aaa Code e eee eed ewes 26 Setting Up GPS on Your CN3 rerien ededed eee eens 27 Using the GPSID Installed on the CN3 0 eee eee eee 28 Learning About Additional GPS Options for the CN3 30 2 Windows Mobile aaaea 31 Understanding Windows Mobile 5 0 0 0 02 00 32 Finding Information in Windows Mobile 0 0 c cee e eee eee 32 Learning the Basic Skill
121. sktop PC and the computer For more information on ActiveSync see Microsoft ActiveSync Help on your desktop PC Typing Use Microsoft ActiveSync to synchronize or copy information between your desktop PC and the computer For more information on ActiveSync see Microsoft ActiveSync Help on your desktop PC Writing Use the stylus to write directly on the screen Drawing Use the stylus to draw directly on the screen Recording Create a stand alone recording or embed a recording into a document or note Use the input panel to enter information in any program on your computer You can either type using the onscreen keyboard or write using Block Recognizer Letter Recognizer or Transcriber In any case the characters appear as typed text on the screen To show or hide the input panel 1 Tap the Input Panel icon 2 Tap the arrow next to the Input Panel icon to see your choices CN3 Series Mobile Computer User s Manual 35 Chapter 2 Windows Mobile Block Recognizer Keyboard Letter Recognizer Transcriber When you use the input panel your computer anticipates the word you are typing or writing and displays it above the input panel When you tap the displayed word it is inserted into your text at the insertion point The more you use the computer the more it learns to anticipate what you are going to do To change word suggestion options such as the number of words suggested at one time tap Start gt Settings
122. some of the programs on your computer Look on the Windows Mobile Companion CD for additional programs that you can install onto your computer e ActiveSync e Excel Mobile e PowerPoint Mobile e Word Mobile Navigation Bar and Command Bar The navigation bar is located at the top of the screen It displays the active program and current time and it allows you to switch between programs and close screens Start et 4 Windows Mobile Navigation Bar The command bar is located at the bottom of the screen Use the command bar to perform tasks in programs The command bar includes menu names functions and the Input Panel icon when needed Calendar Contacts Windows Mobile Command Bar 34 CN3 Series Mobile Computer User s Manual Chapter 2 Windows Mobile Using Pop Up Menus Use pop up menus to quickly perform an action on an item For example you can use a pop up menu to delete or make a copy of an item To access a pop up menu tap and hold the item on which you want to perform the action When the menu appears tap the action you want to perform or tap anywhere outside the menu to close the menu without performing the action Entering Information You can enter information on your computer in several ways depending on the program you are using Understanding the Ways to Enter Information Enter Information By Do This Synchronizing Use Microsoft ActiveSync to synchronize or copy information between your de
123. sure both parameters are disabled Z Note If you do not want to allow incoming connections 4 Save your changes and exit Intermec Settings To connect to the wireless scanner using the association label 1 Using your wireless scanner scan the Bluetooth association label on the side of the CN3 2 The CN3 prompts you to enter the passcode for your scanner The default passcode for Intermec Bluetooth scanners is 0000 3 Tap Finish To connect to the wireless scanner using Bluetooth Scanner Wizard 1 Select Start gt Settings gt the System tab gt Bluetooth Scanner Wizard 2 Tap Add Device The wizard advances to the next screen 52 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer 3 Select how you would like to set your scanner the default is Search and then click Next The computer starts discovering scanners j Bluetooth Scanner W X lt er F Devices Searching Show Scanners Only Connection Method Data Collection Serial Port Back 4 Select the scanner you want to connect to from the Devices list and then tap Next 5 When prompted to add the scanner to your device list tap Yes 6 In the Passcode text box enter the passcode for your scanner The default passcode for Intermec Bluetooth scanners is 0000 7 Tap Next The computer connects to the scanner and displays the remote device information 8 Tap Finish 9 Refresh Interme
124. sure your USB device is configured for USB communications 3 Insert the computer into the dock and turn it on A status box appears on the screen to show that the computer is making a USB connection Configuring Ethernet Communications You can use your computer directly in an Ethernet network if you use the Ethernet and modem adapter and one of the communications docks The modem adapter provides an RJ 45 connector off of it to connect to your Ethernet network To use your computer in an Ethernet network 1 Tap the iConnect icon 86 in the lower right corner of the Today screen 58 CN3 Series Mobile Computer User s Manual Chapter 3 Configuring the Computer The iConnect pop up menu appears Enable Tools Status Dismiss Exit iConnect 2 Select Enable gt Ethernet 3 Optional Configure the IP Settings for the Ethernet Adapter if you are not using DHCP DHCP is the default setting 4 Optional If required for your network you may also need to set these parameters on each computer e Primary and secondary DNS servers e Primary and secondary WINS servers 5 Make sure that your computer is talking to the network and that the network can see your computer Configuring 802 11 Radio Communications The CN3 Mobile Computer may have an internal 802 11 b g radio to transfer data using wireless communications This section of the manual assumes that you have already set up your wireless communications network
125. sword Exit Intermec Settings CN3 Series Mobile Computer User s Manual 83 Chapter 3 Configuring the Computer 84 Configuring Static WEP Security With Funk Security 1 2 on TO WM Make sure you have selected Funk as your security choice Make sure you have configured the communications and radio parameters on your CN3 Open Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security gt Profile For Association choose Open For Encryption choose WEP For 8021x choose None Define a value for the keys you want to use You can define up to four keys Key 1 through Key 4 Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs For Transmit key choose the key you want to use for transmitting data 10 Exit Intermec Settings Configuring Funk Security Using the Profile Wizard You can start 802 11 b g communications on the CN3 using the Profile Wizard A profile contains all the information necessary to authenticate you to the network such as login name password or certificate and protocols by which the CN3 is authenticated You can have up to four profiles for different networks For example you may have different login names or passwords on different networks To select a profile for Funk s
126. t and then connect the cable to wake the connection 106 CN3 Series Mobile Computer User s Manual Chapter 4 Developing and Installing Applications 2 Wait for a Connected message to appear in the Microsoft ActiveSync application to signal a connection to the mobile computer If necessary select File gt Get Connected to initiate a connection Microsoft ActiveSync lol xj File view Tools Help Syne Schedule D Explore IntermecCN3 Connected Synchronized Hide Details amp Information Type Status Y Windows PC Synchronized E Ccontacts Tasks amp Favorites 3 Click Explore to open the Mobile Device window that shows the files and folders on the CN3 4 On your desktop PC locate the cab file you want to download to the mobile computer and copy it 5 From the Mobile Device window open the My Windows Mobile Based Device folder and navigate to the folder where you want to paste the cab file 6 Paste the cab file into the desired folder 7 When you are done copying files clean boot the mobile computer 8 After the mobile computer is done booting tap Start gt Programs gt File Explorer to locate the newly copied files 9 Tap the cab files to install them CN3 Series Mobile Computer User s Manual 107 Chapter 4 Developing and Installing Applications Installing Applications Using a Storage Card If you have a miniSD card for your CN3 it is the b
127. t for your Intermec product Telephone Support These services are available from Intermec In the USA and Canada call 1 800 755 5505 and Services Description choose this option Order Intermec Place an order 1 and then choose 2 products e Ask about an existing order Order Intermec Order printer labels and 1 and then choose 1 media ribbons Order spare Order spare parts 1 or 2 and then parts choose 4 Technical Talk to technical support 2 and then choose 2 Support about your Intermec product Service e Getareturn authorization 2 and then choose 1 number for authorized service center repair e Request an on site repair technician Service contracts Ask about an existing 1 or 2 and then contract choose 3 e Renew a contract e Inquire about repair billing or other service invoicing questions CN3 Series Mobile Computer User s Manual Before You Begin Outside the U S A and Canada contact your local Intermec representative For technical support in South Korea see the next section To search for your local representative from the Intermec web site click Contact Service Location Support For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 Email sbkang awoo co kr Sammi Information Systems Co Ltd 7 9
128. ter 5 Troubleshooting and Maintaining the CN3 Problems While Configuring 802 1x Security continued Problem You are setting up multiple access points in a network with different SSIDs and the connection fails The CN3 indicates it is not authenticated You receive a message saying The server certificate has expired or your system date is incorrect after you perform a clean boot on the CN3 Solution The CN3 does not save WEP key values when changing the SSID Reenter the WEP key value after changing the SSID and save your changes You should now be able to connect to the different access points Make sure that e the User Name and Password parameters on the CN3 must match the user name and password on authentication server You may need to reenter the password on both the CN3 authentication server e on your authentication server the user and group are allowed and the group policy is allowed to log into the server For help see the documentation that shipped with your authentication server software e the IP address and secret key for access point must match the IP address and secret key on the authentication server You may need to reenter the IP address and secret key on both your access point and authentication server e the authentication server software is running on the server PC Date and time are not saved when you perform a clean boot Reenter the date and time and then save your changes Pr
129. twork ai a The computer is not connected to the network o Pi The 802 11b g radio is connected to the wireless network t The computer is connected through the USB port to your desktop PC y The iConnect application icon Tap it to set up Ethernet or Wireless settings CN3 Series Mobile Computer User s Manual Chapter 1 Using the Computer Aligning the Touch Screen If the touch screen does not respond when you tap it with the stylus you may need to calibrate the screen To calibrate the touch screen 1 Tap Start gt Settings gt the Systems tab gt Screen 2 Tap Align Screen and follow the instructions to align the screen 3 Click ok If the touch screen is so out of alignment that you cannot open the Start menu you may need to perform a clean boot After the computer clean boots it prompts you to align the screen For more information about performing a clean boot see Clean Booting the Computer on page 125 Understanding the Status LEDs The status LEDs above the display show the following information Good Read LED and Intermec Ready to Work indicator Notif cation LED Battery status LED vA For more information on the Battery Status LED see Understanding the Battery Status LED on page 8 Understanding the LEDs LED Color Description Notification Orange The CN3 is notifying you of a pending alarm or message Good Read Green The CN3 has successfully decoded a bar code
130. u quick and easy access to the most common actions Tap Start gt Help and then select a topic on your computer to find additional information on Windows Mobile components Microsoft Windows Mobile 5 0 contains these standard Office Mobile programs Word Mobile Excel Mobile PowerPoint Mobile Finding Information in Windows Mobile This section describes how to find Windows Mobile information on your computer Finding Information in Windows Mobile For Information On Programs on the CN3 See This Source This chapter and the computer help To view help tap Start gt Help and then select a topic Additional programs that can be The Windows Mobile Companion CD installed on the CN3 Connecting to and ActiveSync help on your desktop To view help click Help gt synchronizing with a desktop Microsoft ActiveSync Help Last minute updates and The Read Me files located in the Microsoft ActiveSync folder detailed technical information on the desktop and on the Windows Mobile Companion CD Up to date information on Windows Mobile 32 www microsoft com windowsmobile resources communities default mspx CN3 Series Mobile Computer User s Manual Chapter 2 Windows Mobile Use these URLs for additional information about Microsoft Windows Mobile Pocket PC e msdn2 microsoft com en us support default aspx e support microsoft com e http msdn microsoft com newsgroups And most important
131. ur CN3 If your CN3 comes equipped with an integrated Global Positioning System GPS receiver it can deliver standards based National Marine Flectronics Association NMEA data strings to GPS applications However Intermec recommends that you use the GPS Intermediate Driver GPSID instead of directly accessing the GPS hardware The GPSID is a Microsoft software component that interacts between applications and the GPS hardware Using the GPSID allows Intermec support for Extended Ephemeris which enhances GPS performance by e reducing the amount of time it takes your GPS receiver to acquire a fix e eliminating the need to obtain precise satellite data information from the GPS satellites CN3 Series Mobile Computer User s Manual 27 Chapter 1 Using the Computer And as a Microsoft software component the GPSID also provides these benefits e Allows multiple applications to simultaneously access the GPS data stream e Provides access to GPS data without requiring applications to recognize and parse NMEA syntax Using the GPSID Installed on the CN3 To use the GPSID installed on your CN3 you need to configure the GPSID settings To configure your GPSID settings 1 Tap Start gt Settings gt the System tab 2 Tap GPS The GPS Settings screen appears Settings 4 4 Dk GPS Settings Choose the port that programs will use to obtain GPS data Any program that uses GPS will need to communicate with thi
132. vated or lost current terminal emulation session In a TCP IP direct connect network turn off the Keep Alive message from host to maintain the TCP session while the computer is suspended Move closer to an access point or to a different location to reestablish communications until you reconnect with the network Any data collected while out of range is transmitted over the network CN3 Series Mobile Computer User s Manual Chapter 5 Troubleshooting and Maintaining the CN3 Problems With Wireless Connectivity continued Problem The CN3 appears to be connected to the network but you cannot establish a terminal emulation session with the host computer The CN3 appears to be connected to the network but the host computer is not receiving any information from the CN3 Solution There may be a problem with the host computer with the connection between the Intermec Application Server and the host computer or with the connection between the access point and the host computer Check with network administrator to make sure the host is running and allowing users to login to the system In a UDP Plus network there may be a problem with the connection between the Intermec Application Server and the host computer Check with network administrator or see the user s manual for the Intermec Application Server In a TCP IP network there may be a problem with the connection between the access point and the host compute
133. ve compatible with multimedia desktop specification e VGA or higher resolution monitor Super VGA recommended e Microsoft Mouse or compatible pointing device Installing Applications on the Computer There are several ways you can install applications on your mobile computer e You can package your application as a cabinet cab file e Ifyou have a simple application you may only need to deliver the exe file 104 CN3 Series Mobile Computer User s Manual Chapter 4 Developing and Installing Applications e You can copy a directory structure that contains the application supporting files DLLs images and data files Intermec recommends using cab files to install your applications The mobile computer uses standard Windows Mobile cab files and will install third party cab files You can have your cab files place your application in any of these memory locations on the mobile computer e The Object Store or the Flash File Store The Object Store is a DiskOnChip flash that looks like a disk The Flash File Store is an area of storage which is embedded in a section of the system flash memory This storage is not erased during a reset although it might be erased during the reflashing process In addition to storing applications and data files you have the option to store persistent registry information to the Flash File Store region e The optional miniSD card If you are using a miniSD card this should be th
134. wer button as you insert the battery pack back into the CN3 Clean Booting the Computer When you clean boot the CN3 it loads only those files and programs that are absolutely required by the operating system Use the clean boot to troubleshoot the CN3 by getting it up and running so that you can perform diagnostic tests to determine which elements of the normal boot process are causing problems The clean boot process will erase the memory in the mobile A N computer including all applications and data files found in the object store Caution must store them in the Flash File Store To preserve application programs through a clean boot you Caution To clean boot the computer 1 Press the Power button to suspend the CN3 2 Remove the battery pack from the back of the CN3 3 With a stylus press the Reset button on the battery cavity CN3 Series Mobile Computer User s Manual 125 Chapter 5 Troubleshooting and Maintaining the CN3 4 Press and hold the Power button as you insert the battery back into the CN3 5 Continue to hold the Power button until a Warning message appears on the display 6 Release the Power button read the message and press either button on the right side to continue 7 Perform the screen alignment and wait for the CN3 to load files from the miniSD card Cleaning the CN3 To keep the CN3 in good working order you may need to clean the imager window color camera window and the touch s
135. x A Specifications 132 AD11 Multidock P N 871 026 001 Use the multidock to hold up to four CN3s with batteries installed The multidock charges the batteries and provides power and Ethernet connections to each CN3 AD12 Charge Only Multidock P N 875 026 002 Use the charge only multidock to hold up to four CN3s with batteries installed charge batteries and provide power to CN3s AV6 Vehicle Dock P N 871 027 001 Use the vehicle dock to hold and charge the CN3 while using it on a vehicle AV9 Vehicle Dock P N 871 027 101 Use the vehicle dock to hold and charge the CN3e while using it on a vehicle AR1 Magnetic Card Reader P N 850 557 001 The magnetic card reader provides magnetic stripe reading capability to the CN3 CN3 Series Mobile Computer User s Manual l Index CN3 Series Mobile Computer User s Manual 133 Index Numerics 2D imager using to scan bar codes 23 802 11 radio communications configuring 59 802 1x security configuring Funk 82 troubleshooting 121 122 A AC14 charging time 5 quad battery charger accessory described 131 accessories described 131 activating CDMA phone 69 Activation Wizard starting 70 ActiveSync using to install applications 106 AD10 charging time 5 single dock accessory described 131 AD11 multidock accessory described 132 AD12 charge only multidock accessory described 132 ad hoc wireless network connection 76 AES Advanced Encryption Stand
136. you can choose Funk security if you use Microsoft Active Directory to issue certificates If you want to use the default Funk security you need to select a profile For help see one of the following sections Configuring Funk Security Using Intermec Settings on this page or Configuring Funk Security Using the Profile Wizard on page 84 If you want to use Microsoft security you need to select it as your security choice For help see Configuring Microsoft Security on page 96 Configuring Funk Security Using Intermec Settings You can define up to four profiles for Funk security Different profiles let your CN3 communicate in different networks without having to change all of your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile is Profile_1 To select a profile for Funk security 1 Select Start gt Settings gt the Systems tab gt Intermec Settings 2 Select Communications gt 802 11 Radio gt Funk Security 3 Select Active Profile choose a profile from the list and save your settings 4 Tap the active profile to expand it 5 Optional Give your profile a meaningful name e Select Profile Label and a text box appears e Select the text in the box type a meaningful name and save your settings 6 Select one profile as the active profile by tapping Active Profile and choosing a profile fro the dr

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