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1. You tried to print a Sample Print Locked Print Hold Print or Stored Print file while the hard disk was not installed The hard disk is required when printing a Sample Print Locked Print Hold Print or Stored Print If the message appear after installing the hard disk contact your service representative When Messages Are Displayed Duplex has been Duplex printing was e Select the proper paper size for cancelled canceled the duplex function For details about paper size see p 3 1 Supported Paper for Each Input Tray e Change the setting for Apply 2 sided in System Settings to enable duplex printing for the paper tray For details about setting Apply 2 sided see Tray Paper Settings Operating Instructions Error has occurred A syntax error etc Check that the PDF file is valid occurred Error occurred Either job An error occurred during Check that the data is valid was printed with settings printing but it was skipped changed or it was cancelled Exceeded max number of While printing a Sample Delete unneeded files stored in the files to print for temporary Print Locked Print Hold printer stored jobs Print or Stored Print file the maximum file capacity was exceeded Exceeded max number of While using the error job Delete Hold Print files automatic or files Auto store function to store unneeded files stored in the printer Normal Print j
2. Sheets are feeding in together resulting in jams Sheets are sticking together Fan the sheets thoroughly before loading them Alternatively feed the sheets into the printer one at a time 105 106 3 Troubleshooting Printed paper becomes creased The paper is damp Use paper that has been stored in the recommended temperature and humidity conditions For details about the proper way to store paper see p 47 Paper Storage Printed paper becomes creased Edges of sheets are creased The paper is too thin The paper is damp Use recommended paper For details about recommended paper see p 31 Paper Specification Use paper that has been stored in the recommended temperature and humidity conditions For details about the proper way to store paper see p 47 Paper Storage Duplex printing is malfunctioning Edges of sheets are creased You are using non recommended paper You have loaded thick paper heavier than 160 g m 60 Ib Cover Use recommended paper For details about recommended paper see p 31 Paper Specification Change the paper Duplex printing is malfunctioning You have selected a paper tray that is not set for duplex print Change the setting for Apply 2 sided in System Settings to enable duplex printing for the paper tray For details about setting Apply 2 sided see Tray Paper Settings Operating Instructions
3. Add staples a e Ifyou cannot pull out the upper unit of the staple cartridge there are staples remaining inside the cartridge Use all the staples and do not add more e Refill the stapler according to the finisher type Check the type if you are unsure For details about type of finisher see Consumables Operating Instructions 125 126 4 Replenishing and Replacing Consumables Trademarks Adobe Acrobat PageMaker PostScript PostScript 3 and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Citrix Citrix Presentation Server and Citrix XenApp are either registered trademarks or trademarks of Citrix Systems Inc Firefox is a registered trademark of the Mozilla Foundation IPS is a trademark or registered trademark of Zoran Corporation and or its subsidiaries in the United States or other countries Java is a registered trademark of Oracle and or its affiliates JAWS is a registered trademark of Freedom Scientific Inc St Petersburg Florida and or other countries Macintosh Mac OS Bonjour and Safari are trademarks of Apple Inc registered in the United States and other countries Microsoft Windows Windows Server Windows Vista and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Monotype is a registered trademark of Monoty
4. CQT657 1 Supply Information icon Press to display the Supplies Info screen to check toner and paper levels 2 Printer Press to display the Printer screen 3 Shortcut icon area You can add shortcuts to embedded software applications to the Home screen For details about how to register shortcuts see Adding icons to the Home screen Operating Instructions 4 Home screen image You can display an image such as a corporate logo on the Home screen To change the image see Displaying the image on the Home screen Operating Instructions 5 a v Press to switch pages when the icons are not displayed on one page e When an embedded software application is installed a function icon for the application is displayed on the Home screen e You can change the order of icons For details see Changing the order of icons on the Home screen Operating Instructions System Reset After finishing a job the printer waits a specified length of time and then restores its settings to the default values specified under Function Priority This function is called System Reset For the procedure for specifying default settings under Function Priority see System Settings Operating Instructions 1 Getting Started To change the length of time that the printer waits before restoring its settings to their default values use the System Auto Reset Timer setting See System Settings Operating Instructions
5. Pull out the staple unit Pull down the face Pull down the plate until it clicks cartridge until it clicks Return the staple unit to its original position and then close the finisher front cover CJH014 119 120 3 Troubleshooting Removing Punch Waste If the punch receptacle is full remove punch waste by following the procedures stated in the animation that appears on the screen e While Hole Punch Receptacle is full is displayed you cannot use the Punch function e Hole Punch Receptacle is full is displayed until the punch waste box is reinstalled e If the message is still displayed reinstall the punch waste box e The message Hole Punch Receptacle is full may appear even when the punch waste box is not yet full If this happens the position of the punch waste box indicated by the arrow as shown may be blocked by punch waste Remove the punch waste e 3000 sheet finisher BEK131S 4 Replenishing and Replacing Consumables De This section explains how to replenish consumables and staples when they run out Adding Toner This section explains precautions when adding toner when it has run out and how to dispose of used toner AWARNING e Do not incinerate toner new or used or toner containers Doing so risks burns Toner will ignite on contact with naked flame A WARNING e Do not store toner new or used or toner containers anywhere near nake
6. Status Type UserID File Name Pages Qty Prior Job Reset Job Operation f Cmr Other Functns 2 MAR 2012 11 26 No Print Job lt Touch the display panel d Press the Home key CQT659 1 Home screen Displays function and shortcut icons For details see p 14 How to Use the Home Screen 2 Printer screen Displays operation status messages and function menus For details see p 16 How to Use the Screens on the Control Panel 3 Supplies Info screen Allows you to check the printer status such as toner and paper levels e The Home screen is set as the default screen when the printer is turned on You can change this default setting under Function Priority See System Settings Operating Instructions How to Use the Home Screen To display the Home screen press the Home key The icons of each function are displayed on the Home screen Using the Screen on the Control Panel You can add shortcuts to frequently used embedded software applications to the Home screen The icons of added shortcuts appear on the Home screen The embedded software applications can be recalled easily by pressing the shortcut icons e Do not apply strong impact or force to the screen Otherwise it may be damaged Maximum force allowable is approx 30 N approx 3 kgf N Newton kgf Kilogram force 1 kgf 9 8 N Ee mi sh m m EN fi i Remaining Thr m
7. Duplex printing is malfunctioning You have selected a paper type that cannot be used for duplex printing In Tray Paper Settings select a paper type that can be used for duplex printing For details about the paper types that can be used see p 58 Printing on Both Sides of Sheets Other Printing Problems The image on the back side of duplex printing has mottled blank patches or is smudged White stripes appear on the OHP Missing patches and smudges are caused by moisture leaking from the paper Fragments of paper are stuck to the OHP e Do not install the printer in areas that are susceptible to low temperature e Use paper that has been stored in the recommended temperature and humidity conditions For details about the proper way to store paper see p 47 Paper Storage e Install the optional anti humidity heater For details about the anti humidity heater contact your service representative Use a dry cloth to wipe any paper fragments off the back of the OHP Other printing problems It takes a long time to complete a print job Sleep Mode might be set The printer requires time to warm up if ithas been in Sleep Mode In System Settings under Timer Settings select Sleep Mode Timer and then specify Sleep Mode It takes a long time to complete a print job Photographs and other data intensive pages take a long time for the
8. Login Logout w User Tools CQT663 This illustration shows the simple display of the Printer screen Using the Screen on the Control Panel Remaining Toner 8 m x No Print Jobs 2 MAR 2012 7 55 To increase the screen contrast press the Simple Screen key again e To return to the initial display from the high contrast screen press the Simple Screen key again e Certain keys do not appear on the simple screen Adding Icons to the Home Screen You can also review icons of functions and embedded software applications that you deleted from the Home screen e Shortcut names of up to 32 characters can be displayed in a standard screen If the name of the shortcut is longer than 32 characters the 32nd character is replaced with Only 30 characters can be displayed in a simple screen If the name of the shortcut is longer than 30 characters the 30th character is replaced with e You can register up to 72 function and shortcut icons Delete unused icons if the limit is reached For details see Deleting an icon on the Home screen Operating Instructions e You can change the position of icons For details see Changing the order of icons on the Home screen Operating Instructions In the following procedure a shortcut to an embedded software application is registered to the Home screen For using Web Image Monitor 1 Log in to Web Image Monitor as an administrator For
9. Printing on Envelopes Printing on Envelopes Loading Envelopes This section gives you various details about and recommendations concerning envelopes ea e Do not use window envelopes Envelopes that are output to the internal tray may be pushed off as successive envelopes are output If this happens remove the envelopes as they are output Fan the envelopes before loading them to separate them and prevent the glue on them from causing them to stick together If fanning does not prevent them sticking together load them one by one Note that some types of envelopes cannot be used with this printer Misfeeds might occur depending on the length and shape of the flaps Only envelopes that are at least 139 mm 5 5 inches wide and whose flaps are open can be loaded in the D orientation When loading envelopes load them in the D orientation If you load envelopes in the D orientation they might become creased When loading envelopes in the D orientation load them with flaps fully open Otherwise they might not feed into the printer Load envelopes in the paper trays as shown below if they are between 139 mm 5 5 inches and 148 mm 5 9 inches wide when their flaps are open e Align the envelopes with the right edge of the paper tray Envelopes may misfeed because there is a gap between the envelopes and the end fence If this happens reload the envelopes e Carefully slide the paper tray completely in Before loa
10. SP 8300DN Aficio SP 8300pn O 0 User Guide Getting Started Printing Troubleshooting Replenishing and Replacing Consumables a For information not in this manual refer to the HTML PDF files on the supplied gt CD ROM Read this manual carefully before you use this machine and keep it handy for future reference For safe and correct use be sure to read the Safety Information in Read This First before using the machine TABLE OF CONTENTS EE 1 Getting Started Beors Vow SII seeped e e EE EEA S A E A EE E E AE A E EE EE E 5 How ta Read the Manitiols 2s iscssisia ti teisei ieni a OE E EES 5 kiskot OPON Stace sexes seas A E A E RE aan fa neato E E E ete Acca tea ts 6 Model Specific Information sesssssesssssessessessneesssnsesesucsnseessucesecuseuesuceuesessneesesusenesueesesasesesaeaneeuesaeenesneeeeeneeens 7 Guide to Names and Functions of Component cscssssessessessesseesesseeneesesueenessssneesesessneeessesanesessnsaeesesaeeneaneenes 9 Guide to Components syira ee Ne tel ett aes e eens teense eee me siete eee ea 9 Guide to the Names and Functions of the Printer s Control Panel sssssssessssesseseesseesseseesneeeeseeseennens 11 Using the Screen on the Control Panel c scscsssssssessessessessessessessessesscesecsecansnecueeuecusesessecusesesseeseeusaneeeesneenseseanss 14 How to Use the Home Screen ccccccccscssesssssssssssssssussesssesssesussssssesusscssescse
11. A5DD ASD B4 JISC B5 JISUD B6 JIS 11 x 17D 81 2 x 140 81 2 x 13D 81 72 x 11D 8 4x 14D 8 4x 13D 8 x 13D l 8 x 10 2DD 8 x 1000 71 4x 10 200 51 2 x Paper sizes 81 20 11 x 150 11 x 140 10 x 150 10 x 140 Custom size e Vertical 90 0 297 0 mm 3 55 1 1 69 inches e Horizontal 148 0 432 0 mm 5 83 17 00 inches Paper weight 60 160 g m 16 lb Bond 60 Ib Cover 36 Paper Specification Supported Paper for Each Output Tray The following tables provide details of the sizes feed directions and maximum number of sheets of paper that can be stacked in each of the printer s output trays They also describe the specifications for the staple function of the optional finisher e The paper capacities described in the tables below are examples The actual paper capacities might be lower depending on the paper type Standard output tray Paper capacity 80 g m2 20 Ib Bond e 500 sheets A4L 81 3 x 11D or smaller e 250 sheets B4 JISC 8 2 x 14D or larger Bridge unit Paper capacity 80 g m2 20 Ib Bond e 250 sheets A4 81 2 x 11 or smaller e 125 sheets B4 JIS 8 gt x 14 or larger 1000 sheet finisher Finisher upper tray Standard size A3D B4 JIS A4DDO B5 JISUD ASDD B JISD A6D 12x 18D 11 x 17D 11 x 15D 10x 14D 81 2 x 14D 8 2 x 13D 81 2 x 11D 8 4x 14 D 8 4x 13D 8 x 13D Paper sizes 8 x 101 200 8 x 10D 51 2 x 81 20 7 4x 101 2DD 11 x 14D 10 x 150
12. Configuring envelope settings using the control panel Operating Instructions Envelopes must be loaded in a specific orientation For details see p 61 Loading Envelopes Printing on Envelopes with Mac OS X Oo NO OO BP WO ND After creating a document open the printing preferences screen in the document s native application For details about displaying the printing preferences screen see p 28 Displaying the Printing Preferences dialog box in an application Clear the Two Sided check box to disable duplex printing Inthe Paper Size menu select the envelope size Inthe Orientation menu select the orientation of the envelope Select Paper Feed in the pop up menu Select the paper tray where the envelopes are loaded Select Printer Features in the pop up menu Inthe Feature Sets menu select the appropriate set of features to display the Paper Type menu Inthe Paper Type menu select Envelope Change any other print settings as necessary Start printing e Configure the paper settings appropriately using both the printer driver and the control panel For details about settings using the control panel see Configuring envelope settings using the control panel Operating Instructions Envelopes must be loaded in a specific orientation For details see p 61 Loading Envelopes Storing a Document Storing a Document Storing a Document with Windows 1 A
13. Finisher SR3090 1000 sheet finisher Finisher SR3120 3000 sheet finisher Punch Unit PU 3030 NA Punch Unit PU 3030 EU Punch unit Punch Unit PU 3030 SC Output Jogger Unit Type 9002A Output jogger unit Memory Unit Type L 512MB SDRAM module Before You Start Region B Giabit Ethernet Board Type C Hard Disk Drive Option Type 8300 Hard disk Region A Gigabit Ethernet Board Type A Gigabit Ethernet board Region IEEE802 11a g Interface Unit Type M IEEE802 11 Interface Unit Type P Region B IEEE802 11a g Interface Unit Type L Wireless LAN interface board IEEE 1284 Interface Board Type A IEEE 1284 interface board SD card for NetWare printing Type N NetWare card VM Card Type U VM card Model Specific Information This section explains how to identify the region to which your printer belongs There is a label on the rear of the printer located in the position shown below The label contains details that identify the region to which your printer belongs Read the label CQT652 The following information is region specific Read the information under the symbol that corresponds to the region of your printer Region mainly Europe and Asia 1 Getting Started If the label contains the following your printer is a region A model e CODE XXXX 22 27 e 220 240 V Region B mainly North America If the label contains the following your pr
14. Home Screen Operating Instructions The format of the image data is not valid appears The file format of the shortcut image to be added is not supported The file format of shortcut images to be added must be JPEG Specify the image again e Using curled paper often causes misfeeds soiled paper edges or slipped positions while performing stack printing When using curled paper try to flatten the paper or load the paper upside down Also lay paper on a flat surface to prevent paper from curling and do not lean it against a wall e If you cannot print as you want because of paper type paper size or paper capacity problems use recommended paper For details about recommended paper see p 31 Paper Specification 79 80 3 Troubleshooting When the Image Density Changes After moving the printer printing on thick paper or printing repeatedly for some time image degradation may occur By performing automatic image adjustment you can restore optimum print quality 1 Press Adjust Image Density on the Maintenance Image screen For details about how to access the Maintenance Image screen see Displaying the Printer Configuration Screens Using the Control Panel Operating Instructions Press Y to switch the screen 2 Press Lighter or Darker adjust the image density and then press OK Enter a value between 3 and 3 3 Press the User Tools key If USB Connec
15. LCT until it stops 2 Square the paper and load it print side up Do not stack paper over the limit mark e Whole tray pulled out CJW016 CJW017 3 Carefully push the paper tray fully in e You can load paper even if Tray 3 LCT is in use It is okay to pull out the left half of the tray while Tray 3 LCT is in use 52 Loading Paper Loading Paper into the Large Capacity Tray LCT 1 Open the right cover of the large capacity tray LCT Ga CJW018 2 Load paper into the paper tray with the print side down and place it against the left side of the tray Do not stack paper over the limit mark 3 Press the Down key The bottom plate moves down CJW020 4 Load additional paper by repeating steps 2 and 3 5 Close the right cover of the large capacity tray LCT 53 2 Printing Loading Orientation Fixed Paper or Two Sided Paper Orientation fixed top to bottom or two sided paper for example letterhead paper punched paper or copied paper might not print correctly depending on how the paper is placed Settings for User Tools Specify Auto Detect or On Always for Letterhead Setting in System under the Printer Features menu and then place the paper as shown below For details about the letterhead settings see System Operating Instructions Paper orientation The meanings of the icons are as follows Place or load paper printed side face up P
16. might be different from that on the computer display PCL 5e On the printer driver s Print Quality tab select Off in the Toner Saving area PCL 6 PostScript 3 On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Off in the Toner Saving list PCL 5e On the printer driver s Paper tab select a proper paper type in the Type box PCL 6 PostScript 3 On the printer driver s Detailed Settings tab click Paper in Menu and then select a proper paper type in the Paper Type list PCL 6 On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Raster in the Vector Raster list 101 102 3 Troubleshooting The image is too dark or too light The correct paper type settings are not made Check the paper loaded on the paper tray or bypass tray matches the paper type set on the display panel For details about paper type settings see p 31 Paper Specification The image is too dark or too light The paper is loaded reverse side up Printing on non print surfaces reduces print quality and can damage the printer s internal components Before printing on special paper check its surface carefully For details about special paper see p 31 Paper Specification and p 46 Unusable Paper Image is dirty Use of non recommended toner can result in a lo
17. settings For details about ECO Night Sensor see Administrator Tools Operating Instructions Self checking appears The user code entry screen is displayed The printer is performing image adjustment operations Users are restricted by User Code Authentication The printer may perform periodic maintenance during operations The frequency and duration of maintenance depends on the humidity temperature and printing factors such as number of prints paper size and paper type Wait for the printer to be ready For details about how to log in when User Code Authentication is enabled see p 21 Logging in the Printer The Authentication screen appears Authentication has failed appears Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set The entered Login User Name or Login Password is not correct Enter your Login User Name and Login Password For details about the Authentication screen see p 21 Logging in the Printer For details about the correct Login User Name and Login Password see Security Guide Authentication has failed appears The printer cannot perform authentication For details about authentication see Security Guide You do not have the privileges to use this function continues to be displayed even though you have entered a valid user name The logged in user name does not h
18. specified in the application not appear A solid line is printed as a Dither patterns do not match PostScript 3 dashed line or appears Change the dithering settings on blurred the printer driver For details about the dithering settings see the printer driver Help Fine lines are fuzzy with Super fine lines have been PostScript 3 Change the dithering settings on the printer driver For details about the dithering settings see the printer driver Help If the problem continues after you change the dithering settings use the settings of the application in which the image was created to change the thickness of the lines When paper is not fed properly Paper is not fed from the When you are using PCL5 selected tray Panel printer driver On the printer driver s Paper settings override those tab select the desired input tray in settings using the display the Input Tray list panel PCL 6 PostScript 3 On the printer driver s Detailed Settings tab click Paper in Menu and then select the desired input tray in the Input Tray list Images are printed at a The tray s side fences might Check that the side fences are locked slant not be locked For details about how to set the side fences see p 46 Loading Paper Images are printed at a The paper is feeding in ata Load the paper correctly For details slant slant about loading paper see p 46 Loading Paper 104 Mi
19. 10x 140 8 2 x 14D 8 2x 11 Paper sizes DO 7 4x 10 200 8 x 13D 81 2 x 13D 81 4 x 14D 81 4 x 13D 8 x 1000 8 x 101 200 11 x 140 10 x 15D Paper weight 60 81 g m 16 20 Ib Bond Al 42 2 Printing Bond Staple capacity 80 g m2 20 lb Without Mixed Size e 30 sheets A3D B4 JIS 11 x 170 81 2 x14 D 8x 13D 8 2 x 13D 8 4x 14D 8 4x 130 12 x 180 11 x 15D 10 x 14D 11x14 D 10x 15D e 50 sheets A4DD B5 JISUD 81 3 x 11D 8 x 101 200 8 x 1000 71 4 10 2D0 With Mixed Size e 30 sheets A3 A4D B4 JIS B5 JISD 11 x 170 8 2 x 110 Stack capacity after stapling 80 g m2 20 lb Bond Without Mixed Size e 2 19 sheets 150 sets A4D 81 2 x 11D e 20 50 sheets 150 60 sets A4L 81 3 x 11D e 2 14 sheets 100 sets A40 B5 JISDD 81 3 x 11D e 15 50 sheets 100 30 sets A4D B5 JISUD 8 2 11D e 2 14 sheets 100 sets other size paper e 15 30 sheets 100 33 sets other size paper With Mixed Size e 2 30 sheets 50 sets A3D A4D B4 JISD B5 JIS D 11x 170 8 gt x 11D Punch unit Paper sizes for 2 amp 4 holes Standard size D A3 B4 JIS A4 B5 JIS 11 x 17 81 2 x 14 81 9 11 11 14 10x 15 71 4 101 2 8 x 13 8 o 13 8 4 13 81 4 x 14 8 x 10 5 8 10 11 15 10 14 type 2 holes D A4 B5 JIS A5 8 x 10 5 81 2 x 11 71 4 101 2 Custom size e Vertical 100 0 305 0 mm 3 94 12 00 inches e Horizontal 148 0 6
20. 22 1 Getting Started 1 Press Login Enter a login user name 2 Enter a Login User Name and then press OK 3 Enter a Login Password and then press OK When the user is authenticated the screen for the function you are using appears Logging Out Using the Control Panel This section explains the procedure for logging out when Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is enabled e To prevent use of the printer by unauthorized persons always log out when you have finished using the printer 1 Press the Login Logout key CQT599 2 Press Yes Logging In Using a Printer Driver Enter your login user name and password as registered in the printer You need only do this the first time you access the printer The PCL printer driver supports User Code Authentication Logging in the Printer The procedure is explained using Windows 7 as an example 1 Open the printer properties dialog box and then click the Advanced Options tab For details about displaying the printer properties dialog box see p 28 Displaying the Printer ca Driver Properties with Windows 2 Select the User Authentication check box 3 If you want to encrypt the login password click Driver Encryption Key If you do not want to encrypt the password proceed to step 6 Enter the driver encryption key already set on the printer Click OK to close
21. Check the printer environment and select an appropriate location For details about the printer s environment see Moving the Printer Operating Instructions Printed images contain blots or are patchy The paper is creased curled or has blemishes Smooth out the wrinkles or replace the paper For details about paper see p 31 Paper Specification The printed image is faded over the entire page The paper is damp Other Printing Problems Use paper that has been stored in the recommended temperature and humidity conditions For details about the proper way to store paper see p 47 Paper Storage The printed image is faded over the entire page The paper is unsuitable Printing on coarse or treated paper might result in faint print image Use recommended paper For details about recommended paper see p 31 Paper Specification The printed image is faded over the entire page Images smudge when rubbed Toner is not fixed The printed image is different from the image on the computer s display If On is selected in the Toner Saving list in the printer driver settings the entire page will be faded when printed The specified paper type and the paper that is actually loaded might be different For example thick paper might be loaded but not specified as the paper type With certain functions such as enlargement and reduction the image layout
22. Custom size e Vertical 100 0 305 0 mm 3 94 1 2 00 inches e Horizontal 148 0 460 0 mm 5 83 18 11 inches Paper weight 52 216 g m 14 lb Bond 80 Ib Cover Stack capacity 80 g m2 20 lb e 250 sheets A4 8 1 2 x11 or smaller Bond e 50 sheets B4 JIS 81 2 x 14 or larger 37 2 Printing Finisher shift tray Paper sizes A3D B4 JIS AAD B5 JISUD ASD 12 x 18D 11x 17D 11 15D 10 x 140 8 2 x 14D 81 2 x 13D 81 2 x 11DD 8 4x 14D 81 4 x 13D 8 x 13D 8 x 10 2DD 8 x 10DD 51 2 x 8 1 2D 7 4 x 10 DD 11 x 14D 10x 15D Paper weight 52 160 g m 14 lb Bond 60 Ib Cover Paper sizes that can be shifted when delivered to the finisher shift tray A3D AADD B4 JISD B5 JISD 12 x 180 11 x 17 D 11 15D 10x 14D 8 x 14D 8 x 13D 81 2 x 11DD 8 4x 14D 81 4x 13D 8 x 13D 8x 10 200 8 x 1000 7 101 200 11 x 14D 10x 150 Paper weight that can be shifted when delivered to the finisher shift tray 52 160 g m 14 lb Bond 60 Ib Cover Paper capacity 80 g m2 20 lb 1 000 sheets A4 81 2 x 11 or smaller Bond 500 sheets B4 JIS 8 2 x 14 or larger Stapling A3D B4 JISD A4DD B5 JISDO 12 x 180 11 x 170 11x150 11 x140 10x150 10x 140 Paper sizes 81 2 x 140 81 2 x 110D 7 4x 10 200 8 x 13D 81 2 x 130 8 4x 14 D 8 4x 130 8 x 10 2DD 8 x 1000 Paper weight 64 90 g m 17 24 Ib Bond 38 Paper Specifi
23. Hex Dump mode Job suspended Printing was temporarily suspended because Job Operation or the Suspended key was pressed Offline The printer is offline Please wait This message might appear for a second or two while the printer is preparing performing initial adjustments or adding toner Wait a while Printing The printer is printing Wait a while Ready This is the default ready message The printer is ready for use No action is required Resetting job The printer is resetting the print job Wait until Ready appears on the display panel Setting change The printer is changing settings You cannot use the control panel while this message is displayed Wait a while Suspended job exists Printing was temporarily stopped by SmartDeviceMonitor for Client You can resume printing via My Job List in SmartDeviceMonitor for Client or via the Web Image Monitor To resume printing via Web Image Monitor ask your system administrator first Updating certif The Remote certificate is being updated Wait a while Waitg for prt data The printer is waiting for the next data to print Wait a while When Messages Are Displayed Alert Messages Displayed on the Control Panel e Before turning the main power switch off see p 25 Turning On Off the Power Cannot connect with the e The wireless LAN e Turn off the main power switch
24. Other Cons mabl Srecna e aE T R 124 Adding Maple sissies Seccs 8 cszstectdorcdi cs ccesanus p a a a E E Ea aS 125 Tademarksoreci aonane AREA E OAA E E A A O OA AR 126 1 Getting Started This section describes the symbols used in the manuals supplied with the printer available options names and functions of components and setup procedures Before You Start How to Read the Manuals Symbols used in the manuals This manual uses the following symbols GI Important _ Indicates points to pay attention to when using the machine and explanations of likely causes of paper misfeeds damage to originals or loss of data Be sure to read these explanations i Indicates supplementary explanations of the machine s functions and instructions on resolving user errors Reference This symbol is located at the end of sections It indicates where you can find further relevant information Indicates the names of keys on the machine s display or control panels Region A mainly Europe and Asia Region B mainly North America Differences in the functions of Region A and Region B models are indicated by two symbols Read the information indicated by the symbol that corresponds to the region of the model you are using For details about which symbol corresponds to the model you are using see p 7 Model Specific Information Disclaimer Contents of this manual are subject to change without prior notice
25. To the maximum extent permitted by applicable laws in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine losses of the registered data or the use of this product and operation manuals provided with it 1 Getting Started Make sure that you always copy or have backups of the data registered in this machine Documents or data might be erased due to your operational errors or malfunctions of the machine In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the data executed by you Notes The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products For good output quality the manufacturer recommends that you use genuine toner from the manufacturer Some illustrations in this manual might be slightly different from the machine About IP address In this manual IP address covers both IPv4 and IPv environments Read the instructions that are relevant to the environment you are using List of Options This section provides a list of options for this printer and the names commonly used in this manual Paper Feed Unit PB3 130 1000 sheet paper feed unit LCIT PB3 140 2000 sheet paper feed unit LCIT RT3020 1200 sheet paper feed unit Bridge Unit BU3060 Bridge unit
26. about specifying paper size with the control panel see Changing to a Size That Is Not Automatically Detected Operating Instructions 77 78 3 Troubleshooting Misfeeds occur frequently There is a foreign object on the finisher tray e Remove misfed paper For details about removing jammed paper see p 112 Removing Jammed Paper e Do not place anything on the finisher tray Cannot print in duplex mode You have selected a paper tray that is not set for duplex printing Change the setting for Apply 2 sided in System Settings to enable duplex printing for the paper tray For details about setting Apply 2 sided see Tray Paper Settings Operating Instructions Cannot print in duplex mode You have selected a paper type that cannot be used for duplex printing In Tray Paper Settings select a paper type that can be used for duplex printing For details about the paper types that can be used see Tray Paper Settings Operating Instructions Output tray is full Remove paper appears The output tray is full Remove paper from the output tray to resume printing If paper is to be output to the finisher shift tray press the Suspend key to suspend printing and prevent paper from falling off the tray and then remove the paper Press Continue on the display panel to resume printing Turn main Power Switch off appears The printer does not shut d
27. details see Displaying the Printer Configuration Screens Using a Web Browser Operating Instructions 2 Point to Device Management and then click Device Home Management 3 Click Edit Icons 4 Point to ticon can be added of the position that you want to add and then click Add 5 Select the function or shortcut icon you want to add Press Select Icon to Add 20 1 Getting Started 6 Click OK four times For using User Tools Oo NO oO BP WO ND Press Add Icon in the Edit Home screen For details about how to access the Edit Home screen see Displaying the Printer Configuration Screens Using the Control Panel Operating Instructions Press Application Select the application you want to add Press Select Destination Specify the position where Blank is displayed Press Exit Press the User Tools key Press E on the upper right corner of the Select Destination screen to check the position on the simple screen Logging in the Printer Logging in the Printer This section describes how to log in to the printer If Basic Authentication Windows Authentication LDAP Authentication or Integration Server Gas Authentication is enabled the authentication screen appears on the display The printer only becomes operable after entering your own Login User Name and Login Password If User Code Authentication is enabled you cannot use the printer unt
28. how to display the configuration screen of the printer Displaying the Printer Driver Properties with Windows This section explains how to open the printer driver properties from Devices and Printers e Manage Printers permission is required to change the printer settings Log on as an Administrators group member e You cannot change the printer default settings for individual users Settings made in the printer properties dialog box are applied to all users 1 On the Start menu click Devices and Printers 2 Right click the icon of the printer you want to use 3 Click Printer properties Displaying the Printing Preferences dialog box from the Start menu This section explains how to open the Printing Preferences dialog box from Devices and Printers e When the printer driver is distributed from the print server the setting values specified by the server are displayed as the default for Printing Defaults e You cannot configure different print settings for each user The settings configured in this dialog box are used as the default 1 On the Start menu click Devices and Printers 2 Right click the icon of the printer you want to use 3 Click Printing Preferences Displaying the Printing Preferences dialog box in an application You can make printer settings for a specific application To make printer settings for a specific application open the Printing Preferences dialog box from th
29. no work area available for image processing e In Printer Features under System set Memory Usage to Font Priority e Decrease the number of files sent to the printer or install the optional SDRAM module For details about installing SDRAM module see Installing the SDRAM module Operating Instructions When Messages Are Displayed the hard disk correctly 85 Error The specified graphics e Check that the data is valid library is unavailable e Decrease the number of files sent to the printer or install the optional SDRAM module For details about installing SDRAM module see Installing the SDRAM module Operating Instructions 86 Error Parameters of the control Check the print settings code are invalid 91 Error Printing was canceled by the Check that the data is valid auto job cancel function due to a command error 92 Error Printing was canceled Perform the print operation again as because Job Reset or the necessary Suspended key was selected on the printer s control panel 98 Error The printer could not access Turn the main power switch off and then back on again If the message appears frequently contact your service representative Address Book is currently in use by another function Authentication has failed The printer currently cannot perform authentication because the Address Book is being used by another function Wait a while and then retr
30. of Components Steady red printing is not possible Flashing yellow the printer will soon require maintenance or a replacement consumable such as a print cartridge Printing is possible but print quality cannot be ensured Follow the instructions that appear on the display Power indicator Remains lit while the power is on It is unlit when the power is off or while the printer is in energy saver mode Energy Saver key Press to switch to and from Sleep mode See p 26 Saving Energy When the printer is in Sleep mode the Energy Saver key flashes slowly Login Logout key Press to log in or log out User Tools key Press to change the default settings to meet your requirements See Displaying the Printer Configuration Screens Using the Control Panel Operating Instructions Simple Screen key Press to switch to the simple screen See p 18 Switching Screen Patterns Media access lamp Lights up when a memory storage device is inserted in the media slot or accessed Media slots Use to insert an SD card or a USB flash memory device 1 Getting Started Using the Screen on the Control Panel This section describes how to use the screen on the control panel 1 Remaining Thr L 1 2 3 z y 4 T Toner Tray status and maintenance guidance can be checked gt Remaining Toner K Black WOMDRRO0RR 91 100 Printer as A 2 z g 28 538 Print Jobs Prt From Dev
31. paper stack them with the new sheets of paper and then fan the entire stack before loading it into the tray e Straighten curled or warped paper before loading e For details about available paper sizes and types for each paper tray see p 31 Supported Paper for Each Input Tray e Depending on the environment where the printer is being used you might at times hear a rustling noise from paper moving through the printer This noise does not indicate a malfunction Unusable Paper A CAUTION e Do not attempt to print on stapled sheets aluminum foil carbon paper or any kind of conductive paper Doing so risks fire Do not attempt to print on stapled sheets aluminum foil carbon paper or any kind of conductive paper Doing so risks fire e To prevent faults do not use any of the following kinds of treated paper Loading Paper e Paper for inkjet printers e Thermal fax paper e Art paper e Aluminum foil e Carbon paper e Conductive paper e Paper with perforated lines e Hemmed edge paper e OHP transparencies for color printing e Window envelopes e Faults can occur if you print onto sides that are already printed Take care to print onto unprinted sides only e To prevent misfeeds do not use the following kinds of paper e Bent folded or creased paper e Perforated paper e Slippery paper e Torn paper e Rough paper e Thin paper with little stiffness e Paper with a dusty surface e Even su
32. printer to process so simply wait when printing such data If the Data In indicator is flashing data has been received by the printer Wait for a moment Changing the following settings with the printer driver may help speed up printing e Select Speed in Print Priority list e Select a lower resolution For details about how to change the settings see the printer driver Help 107 108 3 Troubleshooting Images are printed in the wrong orientation The feed orientation you selected and the feed orientation selected in the printer driver s option setup might not be the same Set the printer s feed orientation and the printer driver s feed orientation accordingly For details about the settings for the printer driver see the printer driver Help Optional components connected to the printer are not recognized Bidirectional communication is not working Set up optional devices on the Properties of the printer For details about how to set up optional devices see the printer driver Help Combined printing booklet printing or Auto Reduce Enlarge printing does not come out as expected Some types of data such as graphics data or data from certain applications do not print The application or printer driver settings are not configured correctly The printer driver settings are not configured correctly Make sure the application s paper size and ori
33. the Printing Preferences dialog box see p 28 Displaying the Printing Preferences dialog box in an application Inthe Job Type list select Normal Print To print multiple copies specify the number of sets in the Copies box Inthe Orientation list select Portrait or Landscape for the orientation of the document Click the Paper tab In the Document Size list select the size of the document to be printed Inthe Input Tray list select the paper tray that contains the paper to which you want to print If you select Auto Tray Select in the Input Tray list the paper tray is automatically selected according to the paper size and type specified Inthe Type list select the type of paper that is loaded in the paper tray Change any other print settings as necessary You can set convenient print functions on the tabs of the printer driver For details see Convenient Print Functions Operating Instructions Click OK Start printing from the application s Print dialog box Printing with Mac OS X Follow the procedure below to print using the PostScript 3 printer driver for Mac OS X 1 After creating a document open the printing preferences screen in the document s native application For details about displaying the printing preferences screen see p 30 Displaying the printing preferences screen from an application Inthe Paper Size menu select th
34. wireless card Turn the main board was not inserted and then confirm the wireless LAN power switch off then check when the printer was board is inserted correctly For the card turned on details about installing the board The wireless LAN see Installing the Interface Units board was pulled out Operating Instructions after the printer was e Ifthe message appears again turned on contact your service e The settings are not representative updated although the unit is detected Hardware Problem An error has occurred in the Turn the main power switch off and Ethernet Ethernet interface then back on again If the message appears again contact your service representative Hardware Problem HDD An error has occurred in the e Turn the main power switch off hard disk and then back on again If the message appears again contact your service representative e The hard disk may have not been installed properly if you have installed it yourself Check that it is properly installed For details about installing the unit see Installing the Memory Expansion Units Operating Instructions 83 3 Troubleshooting Hardware Problem Parallel I F An error has occurred in the IEEE 1284 interface board e Turn the main power switch off and then confirm the IEEE 1284 interface board is inserted correctly For details about installing the board see Installing the Interface Units Operating I
35. with a different ID anda duplication of the user name occurred due to a switching of domains servers etc For details about User Authentication see Security Guide 91 3 Troubleshooting Insufficient Memory Memory Retrieval Error A memory allocation error occurred A memory allocation error occurred PCL 5 PostScript 3 Select a lower resolution on the printer driver For details about how to change the resolution setting see the printer driver Help PCL6 Select a lower resolution on the printer driver For details about how to change the resolution setting see the printer driver Help On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Raster in the Vector Raster list In some cases it will take a long time to complete a print job e Install the optional SDRAM module For details about installing SDRAM module see Installing the SDRAM module Operating Instructions Turn the main power switch off and then back on again If the message appears again install or replace the RAM For details about installing SDRAM module see Installing the SDRAM module Operating Instructions No response from the server Authentication has failed A timeout occurred while connecting to the server for LDAP Authentication or Windows Authentication Check the status of the server Output tray has been changed
36. 0 41 7 91 D C5 Env DL Env Region BA3D AAD B4 JISE B5 JISD 81 3 x 13 D 81 4 x 14D 81 4 x 13D 8 x 13D 8 x 10 D D 8 x 10D 7 4x 10 20 11 x 150 11 x 14D 10x 15D 10x 140 41 91 20 C5 EnvD DL Env Custom size e Vertical 182 0 297 0 mm 7 17 11 69 inches e Horizontal 148 0 432 0 mm 5 83 17 00 inches Paper weight 60 216 g m 16 lb Bond 80 Ib Cover Paper capacity 80 g m 20 Ib Bond 550 sheets Envelopes 50 sheets Note e Load envelopes with their flaps fully open Bypass Tray Plain Paper Recycled Paper Color Paper Special Paper 1 to 3 Letterhead Preprinted Paper Prepunched Paper type Paper Bond Paper Cardstock OHP Transparency Paper sizes selected automatically Label Paper Thick Back Side Thick 2 Back Side Envelope Region A A3D AADD ASD A6D Region B11 x 17D 81 2 x 11DD 51 3 x 8 2D 33 2 Printing Paper sizes requiring manual setting Standard size yRegion A B4 JIS B5 JISUD B6 JISD 11 x 17D 81 2 x 14D 81 2 x 13D 8 x 11DD 81 4 14 D 8 4 13D 8 x 13D 8 x 10 DD 8 x 100 71 4 x 10 1 DD 51 7 x 81 90 4 g x 91 20 37 8 x 71 2 C5 Env D C EnD DL EnD 12 x 180 11 x 150 11 x 140 10 x 15D 10 x 140 Region BA3D A4DD ASD A6D B4 JISD BS JISUD B6 JISD 8 2 x 14D 81 2 x 13D 81 4 x 140 8 4x 13D 8x 13D 8 x 101 205 8 x 10D 71 4 x 10 200 41 4 x 9 1 DD 37 3 x 7 0D C5 En
37. 00 0 mm 5 83 23 62 inches Paper Specification Standard size A3 B4 JIS 11 x 17 11 15 1114 Paper sizes for 2 amp 4 holes D A4 B5 JIS 8 x 101 2 81 2 x 11 7 4 10 2 type 4 holes Custom size e Vertical 255 0 305 0 mm 10 04 12 00 inches e Horizontal 148 0 600 0 mm 5 83 23 62 inches Standard size D A3 B4 JIS 11 x 17 11 x14 10x15 11x15 10x14 Paper sizes for 4 holes type 4 D A4 B5 JIS 81 2 x 11 71 4 x 101 2 8 x 10 2 holes Custom size e Vertical 125 0 305 0 mm 4 93 12 00 inches e Horizontal 148 0 600 0 mm 5 83 23 62 inches Standard size D A3 B4 JIS B5 JIS 11 x 17 81 2 x 14 81 2 x11 11 14 10 15 7 4x 10 2 8 x 13 81 2 x 13 81 4 x 13 81 4 x 1 Paper sizes for 2 amp 3 holes MTO a BE VO TE Vee 14 type 2 holes D A4 B5 JIS A5 8 x 101 2 81 9 x 11 71 4 x 101 2 Custom size e Vertical 100 0 305 0 mm 3 94 12 00 inches e Horizontal 148 0 600 0 mm 5 83 23 62 inches Standard size D A3 B4 JIS 11 x 17 11 x15 10x 14 11 x14 10x15 Paper sizes for 2 amp 3 holes D A4 B5 JIS 81 2 x 11 8 x 10 2 7 4x 10 2 type 3 holes Custom size e Vertical 230 0 305 0 mm 9 06 12 00 inches e Horizontal 148 0 600 0 mm 5 83 23 62 inches Paper weight 60 163 g m 16 lb Bond 90 Ib Index Notes about Paper Thickness The following tables define the paper weight for the paper thickness menu on the control panel 43 2 Pri
38. 11 Guide to the Names and Functions of the Printer s Control Panel Paper support Extend the paper support when printing on paper larger than A3 D Rear and left view CQT302 Optional interface board slot Optional interface boards can be inserted Insert an optional Gigabit Ethernet board wireless LAN interface board or IEEE 1284 interface board USB port A Connect external devices to the printer such as a card authentication device USB port B Use a USB cable to connect the printer to a computer Controller board Slide this out to install the hard disk or SDRAM module Power connector Connect the power cord to the printer Insert the other end of the cable into an electrical outlet Expansion card slots Remove the cover and install the SD cards Guide to Names and Functions of Components 7 Ethernet port Use a network interface cable to connect the printer to a network 8 Handle Hold this handle when pulling out the controller board Interior CQT301 1 Fusing unit Replace the fusing unit when the following message appears e Replacement of Maintenance Kit B is now necessary Replace Maintenance Kit B The fusing unit is included in Maintenance Kit B 2 Transfer unit Replace the transfer unit when the following message appears e Replacement of Maintenance Kit B is now necessary Replace Maintenance Kit B The transfer unit is included in Maintenance Kit B 3 Development unit Replace the
39. 20 inches 4 0 0 to 4 0 mm 0 00 to 0 16 inches 5 0 5 to 4 0 mm 0 02 to 0 16 inches 6 0 5 to 3 5 mm 0 02 to 0 14 inches e The print area may vary depending on the paper size printed language and printer driver settings e Depending on the printer driver settings you may be able to print outside the recommended print area However the actual output may not be as desired or a paper feed problem may occur If Edge to Edge Print under System in Printer Features is enabled the margins on the left right and bottom edges in relation to the feed direction will become O mm For details about Edge to Edge Print see System Operating Instructions 45 46 2 Printing Loading Paper This section explains how to load paper into the paper trays Precautions for Loading Paper A CAUTION e When loading paper take care not to trap or injure your fingers When loading paper take care not to trap or injure your fingers 9 lmportant _ e Do not stack paper over the limit mark i e After changing the paper size be sure to specify the appropriate paper size in the Tray Paper Settings menu If you do not misfeeds might occur For details see Tray Paper Settings Operating Instructions e To prevent multiple sheets from being fed at once fan the paper before loading it e If you load paper when only a few sheets of paper remain in the tray multiple sheet feeding may occur Remove any remaining
40. 80 g m2 20 lb e A4 8 2x 11 or smaller 250 sheets e BA JIS 8 gt x 14 or larger 50 sheets The finisher shift tray Paper sizes Standard size A3D B4 JIS A4DD B5 JISU ASU B JISD A6D 12 x 18D 11 x 170 11 x 15D 10 x 14D 81 2 x 14D 81 2 x 130 81 2 x 11D 81 4x 14 D 8 4x 13D 8 x 13D 8 x 1000 8 x 101 200 51 2 x 81 20 71 4 x 10 D0 11 x 140 10x 15D Custom size e Vertical 100 0 305 0 mm 3 94 12 00 inches e Horizontal 148 0 600 0 mm 5 83 23 62 inches Paper weight 52 216 g m2 14 lb Bond 80 b Cover Paper Specification Paper sizes that can be shifted when delivered to the finisher shift tray Standard size A3D AADD ASD A6D B4 JISD B5 JISDO 12 x 180 11x 17D 11 x 15D 10x 14D 8 x 14D 81 2 x 13D 81 2 x 11D 81 4 x 14D 81 4 x 13D 11 x 14D 10x 15D 51 2 x 8 2D 8 x 13D 8 x 10D 8 x 10 2D0 7 4 10 2D0 Custom size e Vertical 148 0 305 0 mm 5 83 12 00 inches e Horizontal 148 0 600 0 mm 5 83 23 62 inches Paper weight that can be shifted when delivered to the finisher shift tray Stack capacity 80 g m2 20 lb 60 105 g m 16 28 Ib Bond 3 000 sheets A4D 81 2x 1 1D e 1 500 sheets A3 B4 JISD A4D B5 JISDD 12x 18D 11 x170 8 2 x 140 8 2x 11D Bond e 500 sheets ASD e 100 sheets A5D B JIS A6D 51 2 x 81 20 Stapling A3D B4 JISO A4DD B5 JISDO 12 x 180 11 x 17D 11 x150
41. Adding Toner e You can check the name of the required toner and the replacement procedure using the LilAdd Toner screen e Press the Check Status key to check the contact number where you can order supplies See p 7 1 Checking Printer Status and Settings Disposing of Used Toner The following describes what to do with used toner Toner cannot be re used Pack used toner containers in the container s box or a bag to prevent the toner from leaking out of the container when you dispose of it Bring the stored used container to your sales representative or service representative for recycling through our recycling system If you discard it on your own treat it as general plastic waste material 123 124 4 Replenishing and Replacing Consumables Replacing Other Consumables Refer to the maintenance guide provided with the new items for the replacement A CAUTION e The fusing unit becomes very hot When installing a new fusing unit turn off the printer and wait at least an hour after power off before replacing parts Not allowing the printer to cool may result in burns When taking the development unit out of the box be sure to hold the unit by the handle on the top of the unit Do not touch any parts of the development unit Exposure to light reduces development unit performance Replace the unit as quickly as possible Do not pull out the development unit quickly or with force as it may fall Take care tha
42. How to Use the Screens on the Control Panel The display panel shows the operation status messages and function menus The function items displayed serve as selector keys You can select or specify an item by lightly pressing them When you select or specify an item on the display panel it is highlighted such as cae Keys appearing as cannot be used e Do not apply strong impact or force to the screen Otherwise it may be damaged Maximum force allowable is approx 30N approx 3 kgf N Newton kgf Kilogram force 1 kgf 9 8N The Home screen is set as the default screen when the printer is turned on No Print Job Form Feed 7 Other Functns 2 MAR 2012 11 26 QCT661 1 Operational status or messages Displays current printer status such as Ready Offline and Printing Information about the print job user ID and document name appears in this section 2 Print Jobs Press to display print jobs sent from a computer 3 Supply Information You can check the remaining toner and paper Press to display the Supplies Info screen 4 Prt From Dev Press to display the screen for printing files stored on memory storage devices directly 5 Job Reset Press to cancel the current print job If you press it when Hex Dump is selected Hex Dump is canceled Using the Screen on the Control Panel 6 Job Operation Press to suspend a job being processed 7 Form Feed Press t
43. The output tray was changed because the paper size of the specified output tray is limited Specify the proper output tray 92 Print overrun Images were discarded while printing When Messages Are Displayed Select a lower resolution on the printer driver For details about how to change the resolution setting see the printer driver Help Printing privileges have not been set for this document The PDF document you have tried to print has no privileges to print Contact the owner of the document Punch has been cancelled Punch printing was canceled Check the paper orientation print orientation and then punch position Certain settings can produce print results that might not be as expected Receiving data failed Data reception was aborted Resend the data The selected paper size is not supported This job has been cancelled Job Reset is automatically performed if the specified paper size is incorrect Specify the correct paper size and then print the file again Sending data failed Staple has been cancelled The printer received a command to stop transmission from the printer driver Stapling printing was canceled Check if the computer is working correctly Check the paper orientation paper quantity print orientation and staple position Certain settings can produce print results that might not be as expected The p
44. arted Logging Out Using Web Image Monitor This section explains the procedure for logging out via Web Image Monitor Zs 1 Click Logout to log out e Delete the cache memory of the Web browser after logging out 24 Turning On Off the Power Turning On Off the Power This section describes how to turn on off the printer EE e This printer automatically enters Sleep mode if you do not use it for a while To specify the time that the printer waits before it enters Sleep mode configure the Sleep Mode Timer setting See Timer Settings Operating Instructions Turning On the Power Do not turn off the power switch immediately after turning it on Doing so may result in damage to the hard disk or memory leading to malfunctions 1 Make sure the power cord is firmly plugged into the wall outlet 2 Turn on the power switch The power indicator turns on CQT375 e After you switch the power on a screen may appear to indicate that the printer is initializing Do not switch the power off during this process Initialization takes about two minutes Turning Off the Power A CAUTION e When disconnecting the power cord from the wall outlet always pull the plug not the cord Pulling the cord can damage the power cord Use of damaged power cords could result in fire or electric shock 25 26 1 Getting Started e After turning the printer s power off wait at least a few seconds before turning
45. at application The settings displayed in the Printing Preference dialog box opened from the Devices and Printers window are applied as the default in the Printing Preference dialog box opened in an application When printing from an application modify the settings as required Displaying the Printer Configuration Screens The screens displayed may differ depending on the application The following procedure explains how to print documents from an application using WordPad in Windows 7 as an example 1 Click the WordPad menu button in the upper left corner of the window and then click Print Cas 2 In the Select Printer list select the printer you want to use 3 Click Preferences e Procedures for opening the Printing Preferences dialog box vary depending on the application For details see the printer driver Help or the manuals provided with the application Using One Click Presets Some of the frequently used functions are registered under One Click Preset List on the One Click Presets tab You can apply the relevant setting simply by clicking on the one click preset name This helps to avoid incorrect settings and misprints One click presets can be added modified and deleted as required By using registered one click presets users without in depth knowledge of the printer driver can utilize advanced printing functions easily Follow the procedure to register one click presets 1 Open the printi
46. ave permission for the selected function For details about how to set permissions see Security Guide An error message remains even if misfed paper is removed e When a misfeed message appears it remains until you open and close the cover as required e Paper is still jammed in the tray When You Have Problems Operating the Printer Remove misfed paper and then open and close the cover For details about removing jammed paper see p 112 Removing Jammed Paper Print images are printed on the reverse side of the paper You may have loaded the paper incorrectly e Load paper into the paper tray or tray 3 LCT with the print side up e Load paper into the Large capacity tray LCT or bypass tray with the print side down Misfeeds occur frequently Misfeeds occur frequently The tray s side or end fences may not be set properly Paper size setting is not correct e Remove misfed paper For details about removing jammed paper see p 112 Removing Jammed Paper e Check that the side or end fences are set properly Also check that the side fences are locked For details about setting the side and end fences see p 46 Loading Paper e Remove misfed paper For details about removing jammed paper see p 112 Removing Jammed Paper e If you load a paper size that is not selected automatically you need to specify the paper size with the control panel For details
47. cation Without Mixed Size e 30 sheets A3D B4 JIS 11 x 17D 81 2 x 14 D 8 x 13D 81 2 x 13D 8 4 14D 8 x 13D 11 x150 10x 140 11 x 140 10x15 Staple capacity 80 g m2 20 lb D 12x 180 Bond e 50 sheets AAD B5 JISUD 81 2 x 11D 8 x 10 2DD 8 x 100 71 4 101 200 With Mixed Size 16 sheets A3 A4D B4 JIS B5 JISD 11 x 17 8 2x 110 e 2 9 sheets 100 sets A4DD B5 JISUD 8 3 x 1100 e 10 50 sheets 100 20 sets A40 81 3 x 11D 10 50 sheets 50 10 sets A40 B5 JISUD 81 2x 11D e 2 9 sheets 50 sets A3 B4 JIS 11 x 17D 8 2 x 140 e 10 30 sheets 50 10 sets A3D B4 JIS 11 x 17D 81 2 x 14D Stack capacity after stapling 80 g m2 20 lb Bond 39 40 2 Printing 3000 sheet finisher The finisher upper tray P Paper sizes Standard size A3D B4 JIS AADD B5 JISUD A5DD B JIS A6D 12 x 180 11 x 17D 11 x 150 10 x 14D 81 2 x 14D 81 2 x 130 81 2 x 11D 81 4x 14 D 8 4x 13D 8 x 13D 8 x 10DD 8 x 10 0D 51 2 x 81 20 7 4 10 D0 11 x 140 10 x 15D Custom size e Vertical 100 0 305 0 mm 3 94 12 00 inches e Horizontal 148 0 600 0 mm 5 83 23 62 inches When installing the output jogger unit paper sizes for the finisher upper tray are listed below A3D B4 JISC AAD B5 JISU A5D 11 x 17D 81 2 x 140 8 2x 11DD 51 2 x 81 20 Paper weight 52 160 g m 14 lb Bond 60 Ib Cover Bond Stack capacity
48. correct Check the Login User Name Login Password and Driver Encryption Key Printing does not start Advanced encryption has been set using the Extended Security function Check the settings of the Extended Security function For details about Extended Security function settings see Security Guide When You Cannot Print List Test Print is disabled A mechanical error might Contact your service representative have occurred Printing does not start when The correct Communication e Turn the main power switch off using the extended wireless Mode is not set and then back on again For LAN in Ad hoc Mode details about how to turn on off the main power switch see p 25 Turning On Off the Power e Change Communication Mode in System Settings to 802 11 Ad hoc Mode and then select Off for Security Method For details about Communication Mode see Interface Settings Operating Instructions If printing does not start contact your service representative When the Data In Indicator Does Not Light Up or Flash When the Data In indicator does not light up or flash after starting a print job data is not being sent to the printer When the printer is connected to the computer using the interface cable Check that the print port setting is correct When connecting using a parallel interface connect using LPT1 or LPT2 1 Open the printer properties dialog box an
49. d flames Doing so risks fire and burns Toner will ignite on contact with naked flame A WARNING e Do not use the cleaner to suck spilled toner including used toner Sucked toner may cause firing or explosion due to electrical contact flickering inside the cleaner However it is possible to use the cleaner designed for dust explosion proof purpose If toner is spilled over the floor sweep up spilled toner slowly and clean remainder with wet cloth A CAUTION e Do not crush or squeeze toner containers Doing so can cause toner spillage possibly resulting in dirtying of skin clothing and floor and accidental ingestion A CAUTION e Store toner new or used toner containers and components that have been in contact with toner out of reach of children A CAUTION e f toner or used toner is inhaled gargle with plenty of water and move into a fresh air environment Consult a doctor if necessary 121 122 4 Replenishing and Replacing Consumables A CAUTION e If toner or used toner gets into your eyes flush immediately with large amounts of water Consult a doctor if necessary A CAUTION e f toner or used toner is swallowed dilute by drinking a large amount of water Consult a doctor if necessary A CAUTION e When removing jammed paper or replacing toner avoid getting toner new or used on your clothing If toner comes into contact with your clothing wa
50. d print time 67 68 2 Printing 3 Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results When Indicators Are Displayed This section describes the indicators that appear when the printer requires user attention such as removing misfed paper reloading paper or performing other procedures w Paper Misfeed indicator Appears when a paper misfeed occurs For details about removing jammed paper see p 112 Removing Jammed Paper Load Paper indicator Appears when paper runs out For details about loading paper see p 46 Loading Paper I Add Toner indicator Appears when toner runs out For details about adding toner see p 121 Adding Toner EI Add Staple indicator Appears when staples run out For details about adding staples see p 125 Adding Staples tI Empty Hole Punch Receptacle indicator Service Call indicator LU Open Cover indicator Appears when the hole punch receptacle is full For details about removing punch waste see p 120 Removing Punch Waste Appears when the printer is malfunctioning or requires maintenance Appears when one or more covers of the printer are open 69 3 Troubleshooting When a Panel Tone Beeps The following table describes various beep patterns that the printer produces to alert users about printer conditions and the meaning
51. d then click the Ports tab For details about displaying the printer properties dialog box see Displaying the Printer Driver Properties with Windows 2 In the Print to the following port s list check that the correct port is selected Network connection For details about the network connection contact your administrator 99 100 3 Troubleshooting Other Printing Problems This section describes likely causes of and possible solutions for problems that can occur when printing from a computer When you cannot print clea The printed image is smudged ndy Settings for thick paper have not been configured when printing on thick paper in the bypass tray PCL 5e On the printer driver s Paper tab select Bypass Tray in the Input Tray list Then in the Type list select a proper paper type PCL 6 PostScript 3 On the printer driver s Detailed Settings tab click Paper in Menu and then select Bypass Tray in the Input Tray list Then in the Paper Type list select a proper paper type Printed images contain blots or are patchy The paper is damp Use paper that has been stored in the recommended temperature and humidity conditions For details about the proper way to store paper see p 47 Paper Storage Printed images contain blots or are patchy The printer is not on a level surface The printer must be placed on a stable and level surface
52. development unit when the following message appears e Replacement of Maintenance Kit A is now necessary Replace Maintenance Kit A The development unit is included in Maintenance Kit A 4 Toner Replace the toner when the following message appears e J No toner Replace Toner Cartridge Guide to the Names and Functions of the Printer s Control Panel This illustration shows the control panel of the printer with options fully installed 1 Getting Started Home Suspend CQT135 Display panel Displays keys for each function operation status or messages See p 16 How to Use the Screens on the Control Panel Light Sensor The sensor that detects the ambient light level when the ECO Night Sensor function is enabled Home key Press to display the Home screen For details see p 14 How to Use the Home Screen Suspend key Press this key to suspend a print job The key lights up while the job is suspended Check Status key Press to check the printer s system status operational status of each function and current jobs You can also display the job history and the printer s maintenance information Data In indicator Flashes when the printer is receiving print jobs from a computer The data in indicator is lit if there is data to be printed Check Status indicator Lights up or flashes when a printer error occurs 10 11 12 13 14 Guide to Names and Functions
53. ding envelopes press down on them to remove any air from inside flatten out all four edges If they are bent or curled flatten their leading edges the edge going into the printer by running a pencil or ruler across them The method for loading envelopes varies depending on the orientation of the envelopes Be sure to load envelopes with the correct orientation 61 62 2 Printing Side opening envelopes D L e Flaps open e Bottom side of envelopes toward the right of the printer e Side to be printed face up e Flaps open e Bottom side of envelopes toward the left of the printer e Side to be printed face down Side opening envelopes D Not recommended e Flaps closed e Bottom side of envelopes toward the back of the printer e Side to be printed face down When loading envelopes use both User Tools and the printer driver to select Envelope as the paper type and specify the thickness of the envelopes For details see p 61 Printing on Envelopes Printer To print on envelopes that are loaded with their short edges against the printer body rotate the print image by 180 degrees using the printer driver Recommended envelopes For information about recommended envelopes contact your local dealer The size of envelopes that you can load depends on the tray in which you load them For details see p 31 Supported Paper for Each Input Tray e Load onl
54. e p 82 When Messages Are Displayed Printing does not start The interface cable is not connected correctly For details about how to connect interface cables correctly see Connecting the Printer Operating Instructions Printing does not start The correct interface cable is not being used The type of interface cable to use depends on the computer Be sure to use the correct one If the cable is damaged or worn replace it For details about interface cable see Connecting the Printer Operating Instructions Printing does not start The interface cable was connected after the printer was switched on Connect the interface cable before turning on the main power switch Printing does not start If the printer is using wireless LAN failure to print might result from a weak wireless signal Check the radio signal status of the wireless LAN in System Settings If the signal quality is not satisfactory move the printer to a location where radio waves can pass or remove objects that might cause interference You can check the signal status only when wireless LAN is used in infrastructure mode For details about the radio signal status of the wireless LAN see Interface Settings Operating Instructions 97 98 3 Troubleshooting Printing does not start If the printer is using wireless LAN IEEE802 11g b when there is a microwave oven mobile p
55. e size of the document to be printed Inthe Orientation menu select the orientation of the document Select Paper Feed in the pop up menu 57 58 2 Printing 12 Select the paper tray that contains the paper to which you want to print If you select Auto Select the paper tray is automatically selected according to the paper size and type specified Select Printer Features in the pop up menu Inthe Feature Sets menu select the appropriate set of features to display the Paper Type menu Inthe Paper Type menu select the type of paper that is loaded in the paper tray To print multiple copies specify the number of sets in the Copies box Select the Collated check box For some versions of Mac OS X select Paper Handling or Copies amp Pages in the pop up menu and then select the Collate check box Change any other print settings as necessary You can set convenient print functions in the pop up menus of the printer driver For details see Convenient Print Functions Operating Instructions Start printing e For details about collate function see Collate Operating Instructions e If the application has its own collate function disable the function to use the collate function on this printer Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver Types of duplex printing You can s
56. elect which way the bound pages open by specifying which edge to bind aul Portrait al il al ail aak atl aal aal Landscape Duplex printing precautions e The types of paper that can be printed on both sides are as follows Standard Printing Plain 60 to 81 g m2 Recycled Special Special 2 Special 3 Middle Thick 82 to 105 g m2 Thick 1 106 to 160 g m2 Color Letterhead Preprinted Prepunched Bond e Ifthe document contains pages with different original sizes page breaks may occur e For details about setting the duplex printing function using the PCL 6 printer driver or PostScript 3 printer driver for Windows see Edit Operating Instructions e For details about setting the duplex printing function using the PCL 5c 5e printer driver see Setup Operating Instructions e For details about setting the duplex printing function using the PostScript 3 printer driver for Mac OS X see Layout Operating Instructions Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet Types of combine printing This function allows you to print 2 4 6 9 or 16 pages at reduced size onto a single sheet and to specify a page ordering pattern for the combination When combining 4 or more pag
57. entation settings match those of the printer driver If a different paper size and orientation are set select the same size and orientation PCL 5e On the printer driver s Print Quality tab select 600 dpi in the Resolution area PCL 6 e On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Quality in the Print Priority list e On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Raster in the Vector Raster list PostScript 3 On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Photographic in the Dithering list For details about the printer driver settings see the printer driver Help Other Printing Problems Some characters are not printed or appear strange The printer driver settings are not configured correctly PCL 5e On the printer driver s Print Quality tab select 600 dpi in the Resolution area PCL 6 e On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Quality in the Print Priority list e On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Raster in the Vector Raster list PostScript 3 On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Text in the Dithering
58. er R3 to its original position CJH002 114 Removing Jammed Paper When R1 R4 Is Displayed for the 3000 sheet finisher Open the finisher Raise lever R3 to the Turn knob R2 Open the bridge unit front cover right counterclockwise cover left and then Pull lever R1 remove misfed paper to the left Close the bridge unit cover left Return lever R3 and R1 to their original positions If you cannot remove Raise lever R4 and then misfed paper raise remove misfed paper lever R3 to the right and then remove it Return lever R4 to its original position Return lever R3 to Close the finisher its original position front cover CJHO06 115 3 Troubleshooting Open the finisher front cover Lower lever R5 and then remove misfed paper If you cannot remove misfed paper raise lever R6 and then remove it Return lever R6 to When R5 R8 Is Displayed for the 3000 sheet finisher Raise lever R3 to the right Raise lever R7 and then remove misfed paper Return lever R3 to its original position Return lever R5 to its original position its original position Pull handle R8 and then pull out the staple unit Remove misfed paper Return the staple unit to its original position and then close the finisher front cover CJHOO7 116 Removing Jammed Staples Removing Jammed Staples If a staple jam occur
59. es might be skewed or paper misfeeds might occur CJW014 e When using the bypass tray it is recommended that you set the paper direction to D e Certain types of paper might not be detected properly when placed on the bypass tray If this happens remove the paper and place it on the bypass tray again e Pull the bypass tray extension out when loading sheets larger than AAD 81 2 x 11D in the bypass tray e When the Panel Key Sound is turned off it does not sound if you insert paper into the bypass tray For details about Panel Key Sound see General Features Operating Instructions e Ifthe printer stops detecting paper sizes while printing remove the paper and reload it e Letterhead paper must be loaded in a specific orientation For details see p 54 Loading Orientation Fixed Paper or Two Sided Paper e You can load envelopes into the bypass tray Envelopes must be loaded in a specific orientation For details see p 61 Loading Envelopes Loading Paper into Tray 3 LCT e When paper loaded in the right side of Tray 3 LCT runs out paper on the left is automatically shifted to the right Do not pull out Tray 3 LCT while the tray is moving paper wait until sounds stop coming from the tray e For the right stack align the right edge of the paper with the right edge of the tray For the left stack align the left edge of the paper to the left edge of the tray 51 2 Printing 1 Carefully pull out Tray 3
60. es onto a single sheet of paper four patterns are available The following illustrations show example page ordering patterns for 2 and 4 page combinations e 2 Pages per Sheet 3 4 4 3 Portrait 1 2 2 1 _ 3 3 1 1 Landscape 4 4 2 2 e 4 Pages per Sheet 59 2 Printing Combine printing precautions e Ifthe document contains pages with different original sizes page breaks may occur e Ifthe application you are using also has a combine function disable it If the application s combine function is also enabled when the driver s combine function enabled incorrect printing may occur e By combining the combine printing and booklet printing functions you can print multiple pages onto a single sheet and bind them to form a booklet For details about booklet printing see Booklet Printing Operating Instructions e For details about setting the combine printing function using the PCL 6 printer driver or PostScript 3 printer driver for Windows see Edit Operating Instructions e For details about setting the combine printing function using the PCL 5c 5e printer driver see Setup Operating Instructions e For details about setting the combine printing function using the PostScript 3 printer driver for Mac OS X see Layout Operating Instructions 60
61. fase E OA E ASS 25 Saving ENet Oyaca E E E E AET E E E TA OOR 26 Displaying the Printer Configuration SCre ns ssssssssssesseessesseesseeseesnesessneesneesneeereseesneesneeseeensetesneeanetaneeens 28 Displaying the Printer Driver Properties with Wind OWS ssssssssssesessesessseesneesneesneressneesneesneeenerteaness 28 Displaying the Printer Driver Properties with Mac OS X ccsssessessessesseesessessesseeseesecscesecneceesseaneesesueeneeeeanss 30 2 Printing Paper Specihcation eeng nan ae a tines iat wath SE tries eee ota aaa RS 31 Supported Paper for Each Input Tray cessssessessessessesseeseesneesesnssneescsneescsneesesusesesessneesesneesesneeeeansanseesaneeeees 31 Supported Paper for Each Output Tray scsssscsssessessessesseesesessnesnssecsessessesussnecsesessneuesseeaseneeessnsaneseeaeeeeeeees 37 Notes about Paper Thickness c sscscssssssesseeseesessssseesneesneesnesessnesneeseeeenseesnseaneeaneeensenesneeaeeaneeeesneeaneesees 43 REMLATE Fee Or SOL Ee a a e S E ROO ORE EO 44 LOGIN GPG STs seee OE E a E EE EEE E a ES AR a sce EEEE 46 Precautions for Loading Papetecssssseiceceicascscseslesnes cesses sticker a A ER A NG 46 Unvsable Papefnnisnininienii tanana A E E A AEA 46 Raper IOLA Eae e EA NI ATE ain OERA NE 47 Loading Paper into Raper Irays c csh vedas ctais olan aavsbedanduiabe linn aasnbedundigure inn S 48 Loading Paper into the Bypass Tray scic sccscscecssesnetestvacsectoneccectustascunsscsucneetsonsscen
62. fter creating a document open the Printing Preferences dialog box in the document s native application For details about displaying the Printing Preferences dialog box see p 28 Displaying the Printing Preferences dialog box in an application 2 Inthe Job Type list select a job type Select Sample Print to store the document as a Sample Print file e Select Locked Print to store the document as a Locked Print file e Select Hold Print to store the document as a Hold Print file e Two options are available when storing a Stored Print file Select Stored Print to store the document in the printer and print it later using the control panel Select Store and Print to store and print the document at the same time 3 Click Details 4 Enter a User ID in the User ID box e When storing a Locked Print file enter a password in the Password box e When storing a Hold Print file specify a file name and print time as necessary To specify the time when the document is printed select the Set Print Time check box and then specify the time e When storing a Stored Print file specify a file name and password as necessary Click OK Change any other print settings as necessary Click OK Oo NO ON Start printing from the application s Print dialog box e The printer might not print a Hold Print file at the specified time under the following conditions e When the specified print time is clo
63. g Jammed Paper If a misfeed happens remove the misfed paper or original following the procedures stated on the sticker or sheet inside the finisher or front cover The letter displayed on the control panel indicates the location of the misfeed CQT681 1 Press the key of the section from where you want to remove the jammed paper 3A Paper Misfeed J003 Select a part to display the procedure 2 After each step is complete press Next To go back to the previous step press Previous 31 Paper Misfeed J003 Remove the misfed paper Select Misfeed Location Previous Next 3 When all jammed paper is removed restore the printer to the original state 113 3 Troubleshooting e More than one misfeed may be indicated When this happens check all the areas indicated e If there is no misfed paper in the first area you check see the other areas that are indicated When R1 R5 Is Displayed for the 1000 Sheet Finisher Open the finisher Remove misfed Open the finisher upper cover paper front cover Raise lever R1 and Close the finisher then turn knob R2 upper cover counterclockwise Remove misfed paper If you cannot remove Pull lever R4 to the Pull lever R5 and misfed paper open right and then remove misfed paper lever R3 to the left remove misfed paper Close the finisher and then remove front cover misfed paper Return lev
64. hone industrial machine scientific instrument or medical instrument which uses the same frequency range near the device radio waves may be interfering with the wireless LAN s communication Turn off the microwave oven mobile phone industrial machine scientific instrument or medical instrument which uses the same frequency range and then try printing again If printing is successful move the device to a location where it does not interfere Printing does not start If the printer is using wireless LAN SSID settings may be incorrect Check that the SSID is correctly set using the printer s display panel For details about SSID Setting see Connecting to the Wireless LAN Interface Operating Instructions Printing does not start Printing does not start If the printer is using wireless LAN the receiver s MAC address may be preventing communication with the access point The wireless LAN interface is not working Check the access point settings when using the infrastructure mode Depending on the access point client access may be filtered by MAC address Also check that there are no transmission problems between the access point and wired clients and between the access point and wireless clients Make sure the orange LED is lit and the green LED is lit or flashing during transmission Printing does not start The Login User Name Login Password or Driver Encryption Key is in
65. hooting Documents and reports do There is no paper left Load paper For details about loading not print out paper see p 46 Loading Paper An error has occurred A function that has the status Press Check and then check the Error Occurred in the displayed message and take Check Status screen is appropriate action For details about defective error messages and their solutions see p 82 When Messages Are Displayed The printer is unable to A network error has e Press Check and then check the connect to the network occurred displayed message and take appropriate action For details about error messages and their solutions see p 82 When Messages Are Displayed e Check that the printer is correctly connected to the network and that the printer is correctly set For details about how to connect the network see Interface Settings Operating Instructions e For details about connecting to the network contact your administrator e If the indicator is still lit even after trying to solve the problem as described here contact your service representative When You Have Problems Operating the Printer When You Have Problems Operating the Printer This section describes common problems and messages If other messages appear follow the instructions displayed printer does not enter Sleep mode even though the Energy Saver key was pressed The lamp remains lit and the e The pr
66. ic application To make printer settings for a specific application open the printing preferences screen from that application 1 Select Print on the File menu 2 Select the printer you are using in the Printer pop up menu 2 Printing This chapter describes how to set up the printer before use including the procedures for loading paper into the paper trays and configuring printer settings and how to print documents using various printing functions Printing procedures using the printer drivers on Windows 7 and Mac OS X 10 6 are shown as an examples Paper Specification This section describes the recommended paper sizes types and paper weight for each tray Supported Paper for Each Input Tray The following tables provide details of the sizes types feed directions and maximum number of sheets of paper that can be loaded in each of the printer input trays It also provides supported paper information when duplex printing is specified e The paper capacities described in the tables below are examples The actual paper capacities might be lower depending on the paper type Tray 1 Plain Paper Recycled Paper Color Paper Special Paper 1 to 3 Letterhead Preprinted Paper Prepunched Paper Bond Paper Label Paper Thick Back Side Thick 2 Back Side Envelope Paper type yRegion AA3D AADD ASD B4 JISD B5 JISUD 8 2x 11D QR B 11 x170 8 x 140 81 2 x 11DD 7 4 10 D A4D ASD B5 JISD Paper s
67. ication 2 Inthe Job Type list select Normal Print 3 In the Document Size list select the size of the document to be printed 4 Inthe Orientation list select Portrait or Landscape for the orientation of the document Inthe Input Tray list select the paper tray that contains the paper to which you want to print If you select Auto Tray Select in the Input Tray list the paper tray is automatically selected according to the paper size and type specified 6 Inthe Paper Type list select the type of paper that is loaded in the paper tray 7 To print multiple copies specify the number of sets in the Copies box 8 Change any other print settings as necessary You can set convenient print functions on the Detailed Settings tab For details see Convenient Print Functions Operating Instructions 9 Click OK o Start printing from the application s Print dialog box Printing with Windows PCL 5c 5e The default setting is duplex printing If you want fo print on only one side select Off for the duplex setting Standard Printing If you send a print job via USB 2 0 while the printer is in Low Power mode or Sleep mode an error message might appear when the print job is complete In this case check if the document was printed After creating a document open the Printing Preferences dialog box in the document s native application For details about displaying
68. il you enter the User Code If you can use the printer you are logged in When you exit the operable state you are logged out Be sure to log out to prevent unauthorized usage ty important _ e Ask the user administrator for the Login User Name Login Password and User Code For details about user authentication see Security Guide User Code Authentication Using the Control Panel This section explains the procedure for logging in to the printer using the control panel while User Code Authentication is enabled If User Code Authentication is enabled a screen prompting you to enter a User Code appears 1 Enter a User Code up to eight digits and then press OK i To log out press the Energy Saver key after jobs are completed User Code Authentication Using a Printer Driver This section explains the procedure for logging in to the printer using a printer driver while User Code Authentication is enabled If User Code Authentication is enabled specify the User Code in the printer properties of the printer driver For details see the printer driver Help e The PCL printer driver supports User Code Authentication e When logged in using User Code Authentication you do not have to log out Logging In Using the Control Panel This section explains the procedure for logging in when Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is enabled 21
69. inter is communicating with external equipment e The hard disk is active e Check if the printer is communicating with external equipment e Wait a little longer The display is off The printer is in Sleep Mode Press the Energy Saver key or the Check Status key to cancel Sleep Mode Nothing happens when the Check Status key or the Energy Saver key is pressed The power switch is turned off Turn on the main power switch Please wait appears This message appears when you press the Energy Saver key Wait for a while If the printer is not ready in five minutes contact your service representative Please wait appears This message appears when the printer is warming up e Wait until the message disappears Do not turn off the power switch while the message is displayed e Ifthe printer is not ready in five minutes contact your service representative Please wait appears This message appears when you change the toner cartridge e Wait until the message disappears Do not turn off the power switch while the message is displayed e Ifthe message does not disappear in five minutes contact your service representative 75 76 3 Troubleshooting The machine unexpectedly enters standby mode ECO Night Sensor is enabled and the light sensor detected a low ambient light level Change the ECO Night Sensor
70. inter is a region B model e CODE XXXX 17 e 120 127 V e Dimensions in this manual are given in two units of measure metric and inch If your printer is a Region A model refer to the metric units If your printer is a Region B model refer to the inch units Guide to Names and Functions of Components Guide to Names and Functions of Components Guide to Components Do not obstruct the ventilation holes by placing objects near or against them If the printer overheats a fault might occur Front and right view CaQT300 1 Standard output tray Printed pages are output here 2 Upper right cover Open this cover to remove jammed paper 3 Bypass tray extension When loading paper larger than A40 pull out the bypass tray extension 4 Bypass tray Up to 100 sheets of plain paper can be loaded 5 Right cover Duplex unit Open this cover to remove jammed paper or to replace Maintenance Kit B the fusing unit and transfer unit 6 Handle Pull out this handle when lifting the printer 7 Tray 1 Tray 2 Up to 550 sheets of plain paper can be loaded in each tray 1 Getting Started 8 10 11 Power switch Use this switch to turn the power on and off Perform the shutdown procedure before turning the power off For details about how to shut down the printer see p 25 Turning Off the Power Front cover Open this cover to replace the toner or Maintenance Kit A the development unit Control panel See p
71. it back on If the message Turn main Power Switch off appears turn the printer s power off wait 10 seconds or more and then turn it back on again Never turn the power back on immediately after turning it off Before unplugging the power cord plug turn off the power switch and make sure the power switch indicator turns off Not doing so may result in damage to the hard disk or memory leading to malfunctions Do not turn off the power while the printer is in operation Turn off the power switch The power indicator goes out Saving Energy This printer has the following energy saving functions Sleep mode If the printer remains inactive for a specified period after entering Low Power mode it enters Sleep mode to further reduce power consumption The printer also enters Sleep mode under the following conditions e When the Energy Saver key is pressed e The time the printer waits before entering Sleep mode is set in Sleep Mode Timer e When the ECO Night Sensor detects the ambient light level For details about setting Sleep Mode Timer and ECO Night Sensor see Timer Settings and Administrator Tools Operating Instructions To exit Sleep mode do one of the following e Press the Energy Saver key e Press the Check Status key Off mode with Weekly Timer Specify the time when the printer switches to and from Off mode This timer can be set for Monday through Sunday For details about setting Weekly Time
72. izes selected automatically 3 2 Printing Paper sizes requiring manual setting Standard size Region A 11 x 17D 81 2 x 14D 81 2 x 13D 81 2 x 110 8 4x 14D 81 4 x 13D 8 x 13D 8 x 10 GD 8 x 100 7 4x 10 1 DD 11 x 150 11 x 140 10 x 15D 10 x 14D 41 8 x 91 20 C5 EnD DL EnD Region BA3D AAD B4 JISE B5 JISD 81 3 x 13 D 81 4 x 14D 81 4 x 13D 8 x 13D 8 x 10 D D 8 x 100 7 4x 101 20 11 x 15D 11 x 140 10 x 15D 10 x 14D 4 g x 9 1 3D C5 EnD DL Env Custom size e Vertical 182 0 297 0 mm 7 17 1 1 69 inches e Horizontal 148 0 432 0 mm 5 83 17 00 inches Paper weight 60 216 g m 16 lb Bond 80 Ib Cover Paper capacity 80 g m 20 Ib Bond 550 sheets Envelopes 50 sheets Note Load envelopes with their flaps fully open Tray 2 Plain Paper Recycled Paper Color Paper Special babar type Paper 1 to 3 Letterhead Preprinted Paper Prepunched Paper Bond Paper Label Paper Thick Back Side Thick 2 Back Side Envelope Paper sizes selected automatically yRegion A A3D AAD ASD B4 JISD B5 JISDD 8 2x 11D Region B 11 x 17D 8 2 x 14D 81 2 x 11DD 7 4x 10 2D AAD ASD B5 JISO 32 Paper Specification Paper sizes requiring manual setting Standard size Region A 11 x 17D 81 2 x 14D 81 2 x 13D 81 2 x 110 8 4x 14D 81 4 x 13D 8 x 13D 8 x 101 2DD 8 x 100 71 4 x 10 DD 11x15 D 11 x140 10x 15D 10 x 14
73. lace or load paper printed side face down One sided Two sided e To print on letterhead paper when Auto Detect is specified for Letterhead Setting you must specify Letterhead as the paper type in the printer driver s settings 54 Loading Paper e Ifa print job is changed partway through printing from one sided to two sided printing one sided output after the first copy may be printed facing a different direction To ensure all paper is output facing the same direction specify different input trays for one sided and two sided printing Note also that two sided printing must be disabled for the tray specified for one sided printing e For details about how to make two sided prints see p 58 Printing on Both Sides of Sheets 55 56 2 Printing Standard Printing Printing with Windows PCL 6 PostScript 3 The default setting is duplex printing If you want to print on only one side select Off for the duplex setting If you send a print job via USB 2 0 while the printer is in Low Power mode or Sleep mode an error message might appear when the print job is complete In this case check if the document was printed After creating a document open the Printing Preferences dialog box in the document s native application For details about displaying the Printing Preferences dialog box see p 28 Displaying the Printing Preferences dialog box in an appl
74. list For details about the printer driver settings see the printer driver Help Print speed or application relinquishing speed is slow The printer driver settings are not configured correctly Only when using PCL 6 On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Speed in the Print Priority list For details about the printer driver settings see the printer driver Help Quit any other applications Print ends mid job An error might have occurred Check the printer s display panel to see if an error has occurred A print instruction was issued from the computer but printing did not start User Authentication may have been set For details about User Authentication see Security Guide 109 3 Troubleshooting PDF files do not print out PDF files are password To print password protected PDF files cannot perform PDF direct protected enter the password in PDF Menu in print Printer Features or on Web Image Monitor For details about printing PDF files see PDF Menu Operating Instructions or Web Image Monitor Help PDF files do not print out PDF files cannot be printed if Change the PDF file security setting cannot perform PDF direct they are print disabled in print PDF file security setting PDF files do not print out High compression PDF files Open the application used to create cann
75. list select the envelope size Inthe Paper Type list select Envelope Change any other print settings as necessary For details see the printer driver Help Click OK N OD oO BP WO ND Start printing from the application s Print dialog box i e Configure the paper settings appropriately using both the printer driver and the control panel For details about settings using the control panel see Configuring envelope settings using the control panel Operating Instructions e Envelopes must be loaded in a specific orientation For details see p 61 Loading Envelopes Printing on Envelopes with Windows PCL 5c 5e 1 After creating a document open the Printing Preferences dialog box in the document s native application For details about displaying the Printing Preferences dialog box see p 28 Displaying the Printing Preferences dialog box in an application 2 Click the Paper tab 63 64 2 Printing Inthe Input Tray list select the paper tray where the envelopes are loaded In the Document Size list select the envelope size Inthe Type list select Envelope Change any other print settings as necessary For details see the printer driver Help Click OK Start printing from the application s Print dialog box Configure the paper settings appropriately using both the printer driver and the control panel For details about settings using the control panel see
76. moving misfed paper Not doing so could result in burns A CAUTION e Keep your hands clear of the booklet finisher tray when removing misfed paper pulling out or pushing in the finisher s staple unit You can trap and injure your fingers if you do not A CAUTION e When removing jammed paper make sure not to trap or injure your fingers e To prevent misfeeds do not leave any torn scraps of paper inside the printer e Contact your service representative if misfeeds occur frequently e Ifthe error message remains displayed even after you remove misfed paper open and close the front cover e Ifthe error message Paper Misfeed C is displayed pay attention to the following e When removing jammed paper touch only those areas explicitly indicated in the manual e Do not remove the fusing unit Doing so will result in loss of print quality e To remove paper that has not been fed into the fixing section correctly remove the jammed paper through the underside of the fusing unit If the jammed paper cannot be removed through the underside of the fusing unit remove it from the top e Inside the finisher or inside the front cover there are stickers or sheets explaining how to remove misfed paper e Ifa detailed removal instruction appears on the right of the screen follow it e You can also use the procedure indicated in the Check Status screen to remove jammed paper Removing Jammed Paper Locatin
77. n an Indicator for the Check Status Key Is Lit When an Indicator for the Check Status Key Is Lit If an indicator for the Check Status key lights up press the Check Status key to display the Check Status screen Check the status of the printer in the Check Status screen Check Status screen Check Status Ce urrent Job Job History Maintne MacInfo A Machine Status Cover Open Check O Printer Error Occurred Check ra Ra CQT666 1 Mac ApliStat tab Indicates the status of the printer 2 Status icons The icons that can be displayed are described below 5 The printer function is performing a job An error has occurred on the printer An error has occurred in the printer function being used or the printer function cannot be used because an error has occurred on the printer 3 Messages Displays a message that indicates the status of the printer 4 Check If an error occurs press Check to view details Pressing Check displays an error message or the printer screen Check the error message displayed on the printer screen and take the appropriate action For details about error messages and their solutions see p 82 When Messages Are Displayed The following table describes problems that cause the indicator to light Documents and reports do The paper output tray is full Remove the prints from the tray not print out 73 3 Troubles
78. ng preferences dialog box Make the settings you require Click Register Current Settings Enter a name and comment that describe the setting and then click OK Click OK e For details about modifying and deleting one click presets see the printer driver Help a BR WON Displaying the Printer Driver Help Displaying the printer driver Help If you click Help in the setting dialog box for the printer driver the Help contents corresponding to the displayed tab appears 29 30 1 Getting Started Displaying the descriptions of the items on the printer driver s settings dialog box If you click the question mark button in the upper right corner of the setting dialog box for the printer driver the mouse s pointer changes to a question mark Move this question mark over the item whose Help information you want to view and then left click to display the Help information Displaying the Printer Driver Properties with Mac OS X This section explains how to display the printer driver settings screen on Mac OS X Displayed screens may differ from those indicated in the following steps depending on the application In the procedure below Text Edit provided with Mac OS X 10 6 is used as an example 1 Start System Preferences 2 Click Print amp Fax 3 Click the icon of the printer you want to use Displaying the printing preferences screen from an application You can make printer settings for a specif
79. nstructions e Ifthe message appears again contact your service representative Hardware Problem USB An error has occurred in the USB interface Turn the main power switch off and then back on again If the message appears again contact your service representative Hardware Problem Wireless Card The wireless LAN board can be accessed but an error was detected e Turn off the main power switch and then confirm the wireless LAN board is inserted correctly For details about installing the board see Installing the Interface Units Operating Instructions e Ifthe message appears again contact your service representative Out of paper in n Load paper of the following size and type To cancel the current job press Job Reset n is a figure The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver Check that the printer driver settings are correct and then load paper of the size selected in the printer driver into the input tray For details about how to change the paper size see p 46 Loading Paper 84 When Messages Are Displayed Tray setg do not match spcfd siz amp typ Select new tray or use sz amp typ below The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver e Check that the printer driver settings a
80. nting Thin Paper 52 59 g m 14 15 lb Bond Plain Paper 60 81 g m 16 20 Ib Bond Middle Thick 82 105 g m 20 28 lb Bond Thick Paper 1 106 160 g m 28 Ib Bond 60 Ib Cover Thick Paper 2 161 216 g m 60 80 Ib Cover 1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight Change the paper weight setting to thinner or thicker 2 Depending on the type of thin paper the edges may crease or the paper may be misfed Paper thickness for each paper type The following tables provide the default paper thickness for each paper type The paper thickness depending on each paper type is displayed Tray Paper Settings in the User Tools menu Configure the appropriate paper thickness for the loaded paper type For details how to specify the setting see Specifying a Paper Type Operating Instructions Plain Paper Recycled Paper Color Paper Letterh ial P 1 ial P 2 e en ead Specia aper Special Paper 2 Piai Poper Special Paper 3 Preprinted Paper Prepunched Paper Bond Paper Label Paper Thick Paper 1 Envelope Middle Thick If you select Cardstock OHP Transparency Thick Back Side or Thick 2 Back Side for the paper type Paper Thickness is not available Print Area The following shows the recommended print area for this printer Paper Specification CLDOO1 1 Print area 2 Feed direction 3 1 0 to 5 0 mm 0 04 to 0
81. o print all the data left in the printer s input buffer 8 Other Functns Press to display the error logs and status of spooled jobs How to use the Information screen To improve user s environmental consciousness you can configure the printer to notify users how much they have conserved paper usage by utilizing various paper conserving function of the printer When user authentication is enabled the screen is displayed when you log in to the printer When user authentication is not enabled the screen is displayed after returning from Sleep mode or after a system reset The Information screen appears when the power is turned on regardless of the authentication settings Information Exit W 5 1 a pew be aware of the cost and resource saving index 2 Total Print Pages 174 Previous 78 3 y Eco friendly Indicator Paper Reduction 2 sided Utilization aie 2 Previous 15 O 1 3 Y Combine Utilization Previous 11 14 Previous 4 J This perd 01 Nov 2011 30 Nov 2011 Last perd _ D e S CQT201 1 Message A message from the administrator is displayed 2 Total Print Pages Total numbers of pages printed in the current count period and the previous count period are displayed 3 Eco friendly Indicator e Paper Reduction Shows the amount of paper saved by using the duplex and combine printing functions The value indicates the percentage of paper saved fr
82. obs as Hold Print files the maximum file capacity for file storage or Hold Print file management automatic was exceeded Exceeded max number of While printing a Sample e Delete unneeded files stored in the pages to print for Print Locked Print Hold printer temporary stored jobs Print or Stored Print file the e Reduce the number of pages to maximum page capacity print was exceeded 89 90 3 Troubleshooting Exceeded max pages Collate is incomplete The number of pages exceeds the maximum number of sheets that can be used with Collate Reduce the number of pages to print Exceeded max number of pages Auto While using the error job store function to store Normal Print jobs as Hold Print files the maximum page capacity was exceeded e Delete unneeded files stored in the printer e Reduce the number of pages to print Exceeded the maximum unit count for Print Volume Use The job has been cancelled Failed to obtain file system The number of pages the user is permitted to print has been exceeded PDF direct printing could not be performed because the file system could not be obtained For details about Print Volum Use Limit see Security Guide Turn the main power switch off and then back on again If the message appears again contact your service representative File system is full The PDF file cannot be printed because the ca
83. of each beep pattern Single short beep Panel screen input accepted A control panel or screen key was pressed Short then long beep Panel screen input rejected An invalid key was pressed on the control panel or screen or the entered password was incorrect Two long beeps Printer has warmed up When the power is turned on or the printer exits Sleep mode the printer has fully warmed up and is ready for use Five long beeps repeated four times Soft alert An error message appears on the control panel if there is no tray for the selected paper size or the tray is empty Five short beeps repeated five times Strong alert Paper has jammed the toner needs replenishing or other problems have occurred e The beep alerts cannot be muted If the printer s covers are opened and closed repeatedly within a short space of time during an alert indicating a paper jam or insufficient toner the beep alert might continue even after normal status has resumed e You can enable or disable beep alerts For details about Panel Key Sound see General Features Operating Instructions 70 Checking Printer Status and Settings Checking Printer Status and Settings Maininc Info You can check the following items under Maintnc Info e Remaining Toner Displays the amount of remaining toner No Staples Displays whether there are staples remaining or not Punch Receptcl F
84. om the total of all the paper used As the percentage increases the stack of paper decreases and the flower grows When the ratio is 76 or more the flower starts to bloom e 2 sided Utilization The ratio of 2 sided prints to the total number of prints is displayed e Combine Utilization 1 Getting Started The ratio of combined prints to the total number of prints is displayed 4 Count periods The current and previous count periods are displayed 5 Exit Press this to close the Information screen and return to operation e Depending on the printer settings the Information screen may not be displayed For details see Security Guide e You can also use Web Image Monitor to check the usage status For details about how to check them see Web Image Monitor Help e Under Eco friendly Counter Period Administrator Message in System Settings you can check Count Period Administrator Message Display Information Screen and Display Time Only the administrator can change the settings For details see Security Guide Switching Screen Patterns This section explains how to switch to the simple screen and the keys that are displayed When you press the Simple Screen key the screen changes from the initial display to the simple screen Only the main functions are presented on the simple screen Letters and keys are displayed at a larger size making operations easier 1 Press the Simple Screen key
85. on Page in conjunction with the error log For details about how to print the Configuration Page see Test Printing Operating Instructions 95 96 3 Troubleshooting Checking the Error Log If files could not be stored due to printing errors identify the cause of the errors by checking the error log on the control panel The most recent 30 errors are stored in the error log If a new error is added when there are 30 errors already stored the oldest error is deleted However if the oldest error is a Sample Print Locked Print Hold Print or Stored Print error it is not deleted The error is stored separately until the number of errors reaches 30 If the main power switch is turned off the log is deleted You cannot view Error Log on the Simple Screen Press the Printer icon on the Home screen For details about how to access the Home screen see p 14 How to Use the Home Screen 2 Press Other Functns 3 Press Error Log Select the error log you want to check and then press Details When You Cannot Print Printing does not start Printing does not start The power is off The cause is displayed on the screen of the control panel When You Cannot Print For details about how to turn on the main power switch see p 25 Turning On Off the Power Check the error message or warning status on the display panel and then take the required action For details about solutions se
86. ot perform PDF direct created using the printer s the PDF and then print the file using the print scanner function cannot be application s driver printed directly Re save the file in normal noncompressed PDF format Some types of High Compression PDF files are not supported Contact your sales representative about the supported file types PDF direct print produces Fonts were not embedded Embed fonts in the PDF file you want to strange or malformed print and then print characters Resetting job appears Memory is insufficient In Printer Features under System and printing is suspended select Memory Usage to Font Priority Printing did not start even Jobs Not Printed As Machn Set Jobs Not Printed As Machn Was though the specified print Was Off was set to Do not Off to Prt When Mach On in Printer time has already passed Print in Printer Features Features but at the specified printing time the main power switch was turned off or the printer was in Low Power Mode Printing did not start even The time set on the printer or Set the correct time on the printer or though the specified print computer is incorrect computer time has already passed 110 Other Printing Problems Printing via wireless LAN is slow The number of jobs exceeds the capacity of the printer Reduce the number of jobs Printing via wireless LAN is slow A comm
87. own normally when the main power switch is turned off and then immediately turned on Turn off the main power switch Wait for ten seconds or more after the printer shuts down and then turn it on again When You Have Problems Operating the Printer Shutting down Please wait Main power will be turned off automatically appears The shutdown procedure has begun because the main power switch was turned off while the printer was in standby mode or performing an operation Follow the message that appears and wait until the printer has shut down Do not turn on the main power switch while this message is displayed If the main power switch has been turned on follow the message that appears For details about turning the main power switch on and off see p 25 Turning On Off the Power An error has occurred when the Address Book is changed from the display panel or Web Image Monitor The Address Book cannot be changed while deleting the multiple stored documents Wait a while and then retry the operation Home is in use by another function appears The Home screen is being edited by another function Wait for a while and then try to create the shortcut on the Home screen again The image data size is not valid See the manual for required data appears The image data size is not valid For details about the file size for the shortcut image see Customizing the
88. ows Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition e The product names of Windows Server 2008 are as follows Microsoft Windows Server 2008 Standard Microsoft Windows Server 2008 Enterprise e The product names of Windows Server 2008 R2 are as follows Microsoft Windows Server 2008 R2 Standard Microsoft Windows Server 2008 R2 Enterprise Other product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks Microsoft product screen shots reprinted with permission from Microsoft Corporation 127 128 MEMO EN EN CUS M132 8527 2012 ENCGB ENA M132 8527
89. pacity 80 g m2 20 lb Bond 550 sheets x 2 tray 2000 sheet paper feed unit Plain Paper Recycled Paper Color Paper Special Paper type Paper 1 to 3 Letterhead Preprinted Paper Prepunched Paper Bond Paper Thick Back Side Thick 2 Back Side Region A AAD Paper sizes region B8 2 x 11D Paper weight 60 216 g m 16 lb Bond 80 Ib Cover Paper capacity 80 g m2 20 lb Bond 1 000 sheets x 2 trays Note e Custom paper size is not supported e The paper tray fence is fixed If you wish to change the size of paper placed in this tray contact your service representative 35 2 Printing 1200 sheet paper feed unit Plain Paper Recycled Paper Color Paper Special Paper 1 to 3 Letterhead Preprinted Paper Prepunched Paper type Paper Bond Paper Label Paper Thick Back Side Thick 2 Back Side Paper sizes resion B8 2 x 11D Paper weight 60 216 g m 16 lb Bond 80 Ib Cover it 2 20 lb Paper capacity 80 g m4 20 Ib 1 200 sheets Bond e Custom paper size is not supported Note e The paper tray fence is fixed If you wish to change the size of paper placed in this tray contact your service representative Duplex printing Plain Paper Recycled Paper Color Paper Special Paper type Paper 1 to 3 Letterhead Preprinted Paper Prepunched Paper Bond Paper Thick Back Side Thick 2 Back Side Standard size A3D A4DD
90. pacity of the file system is full Delete all unnecessary files from the hard disk or decrease the file size sent to the printer PostScript 3 printer driver the hard disk capacity for fonts and forms has been exceeded HDD is full The hard disk became full e Delete unneeded files stored in the while printing a Sample printer Print Locked Print Hold e Reduce the data size of the Print or Stored Print file Sample Print Locked Print Hold Print or Stored Print file HDD is full When printing with the Delete unneeded forms or fonts registered in the printer When Messages Are Displayed HDD is full Auto The hard disk became full while using the error job store function to store Normal Print jobs as Hold Print files e Delete unneeded files stored in the printer e Reduce the data size of the Temporary Print file and or the Stored Print file O buffer overflow An input buffer overflow occurred e In Printer Features under System set Memory Usage to Font Priority e In Printer Features under Host Interface select I O Buffer and then set the maximum buffer size to a larger value e Reduce the number of files being sent to the printer Information for user authentication is already registered for another user The user name for LDAP Authentication or Integration Server Authentication was already registered in a different server
91. pe Imaging Inc NetWare IPX IPX SPX NCP and NDS are either registered trademarks or trademarks of Novell Inc OpenLDAP is a registered trademark of the OpenLDAP Foundation PCL is a registered trademark of Hewlett Packard Company UNIX is a registered trademark of the Open Group UPnP is a trademark of the UPnP Implementers Corporation The proper name of Internet Explorer 6 is Microsoft Internet Explorer 6 The proper name of Internet Explorer 8 is Windows Internet Explorer 8 The proper names of the Windows operating systems are as follows e The product names of Windows XP are as follows Microsoft Windows XP Professional Edition Microsoft Windows XP Home Edition Microsoft Windows XP Media Center Edition Microsoft Windows XP Tablet PC Edition e The product names of Windows Vista are as follows Microsoft Windows Vista Ultimate Microsoft Windows Vista Business Microsoft Windows Vista Home Premium Trademarks Microsoft Windows Vista Home Basic Microsoft Windows Vista Enterprise e The product names of Windows 7 are as follows Microsoft Windows 7 Home Premium Microsoft Windows 7 Professional Microsoft Windows 7 Ultimate Microsoft Windows 7 Enterprise e The product names of Windows Server 2003 are as follows Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition e The product names of Windows Server 2003 R2 are as foll
92. pported types of paper may cause paper jams or malfunctions if the paper is not in good condition Sheets can become jammed if they have been improperly stored e If you print onto rough grain paper the output image might be blurred e Do not load sheets that have already been printed by another printer Paper Storage When storing paper the following precautions should always be followed e Do not store paper where it will be exposed to direct sunlight e Avoid storing paper in humid areas humidity 70 or less e Store on a flat surface e Do not store paper vertically e Once opened store paper in plastic bags 47 48 2 Printing Loading Paper into Paper Trays In the following example procedure paper is loaded into Tray 2 e e 2 Check the paper edges are aligned at the right side Slide the side fences until they are aligned with the sides of the paper and then re lock the side fences If there is space between the side fences and the paper it may cause the image to be misaligned or thin paper may wrinkle When loading a low number of sheets be sure not to squeeze the side fences in too tightly If the side fences are squeezed too tightly against the paper the edges may crease thin paper may wrinkle or the paper may be misfed If a paper tray is pushed vigorously when putting it back into place the position of the tray s side fences may slip out of place Carefully pull out the paper t
93. r see Timer Settings Operating Instructions Off mode with ECO Night Sensor The printer detects the ambient light level and enters Off mode at night automatically For details about setting ECO Night Sensor see Administrator Tools Operating Instructions e When the printer is in Sleep mode the Energy Saver key flashes slowly Turning On Off the Power e The energy saving functions will not operate in the following cases e During communication with external equipment e When the hard disk is active e When a warning message appears e When the service call message appears e When paper is jammed e When the printer s covers are opened e When the No toner Replace Toner Cartridge message appears e When toner is being replenished e When the User Tools screen is displayed e When fixed warm up is in progress e When data is being processed e When operations are suspended during printing e When the Data In indicator is on or blinking e When the sample print locked print hold print or stored print screen is displayed e When the screen of a document that was stored appears e The printer consumes less energy when in Sleep mode but it takes longer to start printing e If two or more energy saving functions are set the function for which the predetermined conditions to enter energy saving mode are met takes effect first 27 28 1 Getting Started Displaying the Printer Configuration Screens This section explains
94. ray until it stops CQT346 Release the lock on the side fences CQT349 Loading Paper 3 While pressing down the release lever slide the side fences outward CQT350 4 Slide the end fence outward CQT351 1 Pinch the release levers of the end fence 2 Slide the end fence outward 5 Square the paper and load it print side up Do not stack paper over the limit mark CQT352 49 2 Printing 6 Align the back and side fences gently against the paper you loaded CQT353 7 Re lock the side fences 8 Carefully push the paper tray fully in 9 Check the paper size on the display e You can load envelopes in the paper trays Envelopes must be loaded in a specific orientation For details see p 61 Loading Envelopes Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies adhesive labels translucent paper and paper that cannot be loaded in the paper trays e The maximum number of sheets you can load at the same time depends on paper type Load only as much paper as can be held between the paper guides on the bypass tray For the maximum number of sheets you can load see p 31 Supported Paper for Each Input Tray 1 Open the bypass tray CQT676 2 Insert the paper face down until you hear the beep 50 Loading Paper 3 While pressing down the release lever align the paper guides to the paper size If the guides are not flush against the paper imag
95. re correct and then load paper of the size selected in the printer driver into the input tray For details about how to load paper see p 46 Loading Paper e Select the tray manually to continue printing or cancel a print job For details about how to select the tray manually or cancel a print job see If an Error Occurs with the Specified Paper Size and Type Operating Instructions n ppr siz msmich Select new tray or use ppr size below n is a tray name The size of the paper in the tray does not match the paper size specified in the printer driver Select a tray containing paper that is the same size as the specified paper size Problem Printer Font Error An error has occurred in the font settings Contact your service representative The selected file s contained file s without access privileges Only file s with access privileges will be deleted You have tried to delete files without the authority to do so To check your access permission for stored documents or to delete a document you do not have permission to delete see Security Guide The same paper tray cannot be set for the main sheets and slip sheets Designate Check the setting The tray selected for other pages is the same as the one for slip sheets Reset the job Be sure the tray you select for slip sheets is not providing paper for other pages You do not have the privileges to use thi
96. rint job has been cancelled because capture file s could not be stored Exceeded max memory The hard disk became full after a file was stored Reduce the file size to be sent The selected paper type is not supported This job has been cancelled Job Reset is automatically performed if the specified paper type is incorrect Specify the correct paper type and then print the file again 93 94 3 Troubleshooting Unauthorized Copy Prevention error occurred Job cancelled The Enter User Text field on the Unauthorized Copy Prevention for Pattern Details screen is blank PCL 6 PostScript 3 On the printer driver s Detailed Settings tab click Effects in Menu Select Unauthorized Copy Prevention and then click Details to display Unauthorized Copy Prevention for Pattern Details Enter text in Enter User Text Unauthorized Copy Prevention error occurred Job cancelled The resolution is set to a value less than 600 dpi when Unauthorized Copy Prevention is specified On the printer driver set the resolution to 600 dpi or higher or deselect Unauthorized Copy Prevention User Paper Type Error The printer does not recognize the paper type specified using the printer driver Check that the printer is connected to the network correctly and bidirectional communication is enabled If the problem persists confirm the user paper type setting
97. rinting on Envelopes with Mac OS X sesssssssssesesseesessseesseesneeseeseesseesnesseeenereesneesneeaneeeesneesneesneeenereaness 64 HONING A Docume IAI asea aar Ea cones conch AST EE cosszcas E shat ecasvec eetyennatensesisetovaeceran Gaines 65 Storing a Document with WindowS cccccssssessessesesseesesessessesseesnsesiesnsiessneessuesnsieeensessnesessuesnsneaneeeeey 65 Storing a Document Withi MGC OS Xezri nega aia n ra E T E adenas enh EE RERE 66 3 Troubleshooting W nen Indicators Are Displayed iiris roaie A O OE REEE ORES 69 Whena Panel Tone Be psicmnrpnmienonrone re aa aa ET a E R 70 Checking Printer Status and Settiri 8 sssrinin ret eibarren E a tees nkeeaates 71 When an Indicator for the Check Status Key Is Lite ssiiicsisciissississiiissnssrisiicsiresiisi 73 When You Have Problems Operating the Printer cccscccssessseeseeseeseeseeseesseseesnessestesnereeseeessneseeseeanereeey 75 Whenithe Image Density Chori ge sivc s ss scssssecusnas cess coecavessenassacevnenstzeedesvanaersenycssvsciovnnse cad isccpsbuntesuesupesedsesien 80 IF USB Connection Bail Size ccs cases dass ects eii aian aa hdr S aaao oE iE S 81 When Messages Are Displayed c ccscecsessessesessessesesseeseeetesesensesenesensueeensaeeseeensneeensessneeensueeeneessneeensnsaneeeee 82 SIGHS MOSSOG aena ards seiea tha eats E E aad ciel catered deren lala caw 82 Alert Messages Displayed on the Control Panel csssssssssesessessessseeseeses
98. s function The logged in user name does not have permission for the selected function For details about how to set permissions see Security Guide 85 86 3 Troubleshooting Unable to access the specified memory storage device Messages during Direct print from a memory storage device The memory device used cannot be recognized For details about the recommended memory devices for the Direct printing function from memory storage devices contact your service representative The USB flash memory device that features password protection or other security features may not work normally Exceeded the limit value for total data size of the selected files Cannot select more files e The size of the selected file exceeds 1 GB e The total size of the selected files exceeds 1 GB Files or groups of files larger than 1 GB cannot be printed e When the total size of the multiple files that are selected exceeds 1 GB select files separately e When the size of the selected file exceeds 1 GB print by using a function other than the Direct printing function from memory storage devices You cannot select files of different formats at the same time Alert Messages Printed on Error Logs and Reports This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports 84 Error There is
99. s remove the jammed staple by following the procedures stated in the animation that appears on the screen This section describes how to remove jammed staples when the procedure is not displayed on the screen A CAUTION e Keep your hands clear of the booklet finisher tray when removing misfed paper pulling out or pushing in the finisher s staple unit You can trap and injure your fingers if you do not e Curled paper may cause staples to jam To avoid this turn paper over in the tray e When the finisher is installed after removing jammed staples staples will not be ejected the first few times you try to use the stapler e Remove the jammed staples according to the finisher type Check the type if you are unsure For details about type of finisher see Guide to Functions of the Printer s Options Operating Instructions 117 118 3 Troubleshooting 1000 Sheet Finisher Open the finisher front cover Hold the lever and then pull out the cartridge gently Hold the lever while pushing in the cartridge until it clicks Close the finisher front cover Open the face plate of the cartridge Remove jammed staples Pull down the face plate of the cartridge until it clicks CNC005 Removing Jammed Staples 3000 sheet Finisher Open the finisher Pull out the cartridge Open the face plate Remove jammed front cover gently of the cartridge staples
100. s of the printer For details see Registering Unique Names to Paper Types Operating Instructions You do not have a privilege to use this function This job has been cancelled The entered Login User Name or Login Password is not correct Check that the Login User Name and Login Password are correct You do not have a privilege to use this function This job has been cancelled The logged in user is not allowed to use the selected function For details about how to set permissions see Security Guide You do not have a privilege to use this function This operation has been cancelled The logged in user does not have the privileges to register programs or change the paper tray settings For details about how to set permissions see Security Guide When Messages Are Displayed Messages during Direct print from a memory storage device 99 Error This data cannot be printed Check that the data is valid For details The specified data is either about the kinds of data supported by corrupt or not supported by the Direct printing function from the Direct printing function memory storage devices see Direct from memory storage Printing from a Memory Storage devices Device Operating Instructions If printing does not start contact your service representative e The contents of errors may be printed on the Configuration Page Check the Configurati
101. sdcssavesucbvststons diawbendetertes 50 Loading Paper into Tray 3 LCT ic ssissitiarscrsessticrsansadarnsdheatetactnaasidartacaanstsarnareaadsuertedts anand aterenaedass 51 Loading Paper into the Large Capacity Tray LCT ennranonsipnennienne 53 Loading Orientation Fixed Paper or Two Sided Paper sesssscsessecsessesssesseseseeseeseeseenennesessetereeaneanens 54 Standard Prirntisag os 5 sadesses cesses caseates noieira isu i caueecs a Ra deus EE ESEAS 56 Printing with Windows PCL 6 PostScript 3 cc scsssessesssesesessnseesessnseessncanssessnesessesanesecnecsesseeaeeeesueeseeeeanss 56 Printing with Windows PCL 5c 5e csssssssssessessesseeeesnssnssesessessecneeseesesussneeessecsesuesueeseeessesaneeesseeaeeneaneates 56 Printing Witt WO OS X ueris eaae ARE AAE TI E NEAR 57 Printing on Both Sides of Sheets c sssssssseseesesseesessseesseesnessnseessseesnessneeeneesesneesnecaneressseesneesneeineesesneeaneesees 58 Combining Multiple Pages into Single Page cssssesseeseeesseeseseeseseeeseeteseeerseeesesessussneesesteaneetsneeeteeeen 59 Printing om Envelop Seines nesese eseis aaien Ense a aa ENESENN SEESE EEE 61 loading ENVELOPES vse esecs reacless ces orns a ait anata ETEA RA EEEN 61 Printing on Envelopes with Windows PCL 6 PostScript 3 c csssssssesssessesesecseseseeseeseesessesesneensennees 63 Printing on Envelopes with Windows PCL 5c 5e c cssssssssessessessessessneseesessnssessnssessneesesneeeesnsaneeessneeseanss 63 P
102. se to the time in the printer s built in clock printing may start immediately e When the main power of the printer is turned off printing will not start even if it is the specified print time To print a document whose specified time has already passed set Jobs Not Printed As Machn Was Off to On on System under Printer Features For details see System Operating Instructions 65 2 Printing e Ifan error message is displayed on the control panel printing will not start even if it is the specified print time e f Stored Print Shared or Store and Print Shared is selected when a Stored Print file is stored the user who created the document and all users who have print privileges can print the document using the control panel This setting is available when User Authentication is enabled using the PCL 6 printer driver For details see Security Guide Storing a Document with Mac OS X 1 After creating a document open the printing preferences screen in the document s native application For details about displaying the printing preferences screen see p 30 Displaying the printing preferences screen from an application 2 Select Job Log in the pop up menu 3 Enter the user ID in the User ID box using up to eight alphanumeric characters 4 Inthe Job Type pop up menu select a job type Select Sample Print to store the document as a Sample Print file e Select Locked Print to store the doc
103. seesnesneesnesneesnesneesnereeeeaneeees 83 Alert Messages Printed on Error Logs and Reports sscsssssssssssssssssssecsesssseeecseesesseneseessseneeneseeaneaseeens 86 Checking the Error Logis ciussiernanidandadeucsadiia A A A EE 96 Whe ni WOU C GNNOE Prini merana aoa aetna ant cree E aie ae 97 When the Data In Indicator Does Not Light Up or Flash cecsesesssesseesessessstesneesseseessesessseseesnsesnesneenees 99 Other Printing Problems sist sevai ccscest sctacdiiciasteetes tas e a E EEEE NEEE 100 Removing Jamimed Papen missionis osian beens ase a A EES ENESE EEEE iE 112 Locating Jammed Pap Eiis innie Ri Een RENEE AO PREE U RA E E AEA 113 When R1 R5 Is Displayed for the 1000 Sheet Finisher s scsscsessecseesseesesseeseeseeeesseseseesneesneesneenees 114 When R1 R4 Is Displayed for the 3000 sheet finisher scsscssssessesesseeseeseesseesteseesseesteenesnesneseeeeteaees 115 When R5 R8 Is Displayed for the 3000 sheet finisher csscessessessesseeseesseseeseeseesseestestesnesneesteetenees 116 Removing Jammed Staples sicacik ienesa ai a aana ATRE Tiia EESE anaana 117 1O00 Sheet Finisher zeree ote av E A E N E A E EEN E 118 3000 sh et Finis hefa sen isodi anan nsa E Ena Se AEEA deans adihoaeduataan 119 Removing Punch Waste cisciestestecectisdcectbatbsesevecsutestessesietscseuect asbueoovacsstestes dees E EE ETON 120 4 Replenishing and Replacing Consumables Adding Tonens ae EE E AE a EE E ed EAE EAEEREN 121 Replacing
104. sfeeds occur frequently The number of sheets loaded exceeds the capacity of the printer Other Printing Problems Load paper only as high as the upper limit markings on the side fences of the paper tray or the markings on the paper guides of the bypass tray Misfeeds occur frequently The paper tray s side fences are set too tightly Push the side fences lightly and then reset them Misfeeds occur frequently The paper is damp Use paper that has been stored in the recommended temperature and humidity conditions For details about the proper way to store paper see p 47 Paper Storage Misfeeds occur frequently The paper is too thick or too thin Use recommended paper For details about recommended paper see p 31 Paper Specification Misfeeds occur frequently The paper is wrinkled or has been folded creased e Use recommended paper For details about recommended paper see p 31 Paper Specification e Use paper that has been stored in the recommended temperature and humidity conditions For details about the proper way to store paper see p 47 Paper Storage Misfeeds occur frequently Printed paper is being used Do not load sheets that have already been copied or printed by another printer Misfeeds occur frequently Sheets are sticking together Fan the sheets thoroughly before loading them Alternatively feed the sheets into the printer one at a time
105. sh the stained area with cold water Hot water will set the toner into the fabric and make removing the stain impossible A CAUTION e When removing jammed paper or replacing toner avoid getting toner new or used on your skin If toner comes into contact with your skin wash the affected area thoroughly with soap and water e Always replace the toner cartridge when a notification appears on the machine e Fault may occur if you use toner other than the recommended type e When adding toner do not turn off the main power Otherwise settings will be lost e Store toner where it will not be exposed to direct sunlight temperatures above 35 C 95 F or high humidity e Store toner on a flat surface e Do not shake the toner cartridge with the opening face down after removing it Residual toner may scatter e Do not repeatedly install and remove toner cartridges This will result in toner leakage Replace the toner cartridge when the following message appears on the display Follow the instruction on the screen regarding how to replace the toner cartridge No toner Replace Toner Cartridge When the following message appears the toner has almost run out Have a replacement toner cartridge at hand Toner Cartridge is almost empty Replace Toner Cartridge e If J appears when there is still toner in the cartridge hold the cartridge with the opening face up shake it well and then reinstall it
106. sition differs from the display Image position differs from the display The page layout settings are not configured correctly The correct page layout settings are not made Check the page layout settings configured using the application For details about page layout settings see the application s Help PCL 5e On the printer driver s Paper tab select Print On box and then select the desired size PCL 6 PostScript 3 On the printer driver s Detailed Settings tab click Basic in Menu and then select the desired size in the Print On list Lines of garbled or unwanted alphanumeric characters appear Images are cut off or excess is printed An incorrect printer language might have been selected You may be using paper smaller than the size selected in the application Select the correct printer driver and then print the file again Use the same size paper as that selected in the application If you cannot load paper of the correct size use the reduction function to reduce the image and then print For details about the reduction function see the printer driver Help Photo images are grainy Some applications print at a lower resolution Use the application s or printer driver s settings to specify a higher resolution For details about printer driver s settings see the printer driver Help 103 3 Troubleshooting inconsistent thickness or do
107. ss of print quality and other problems Use genuine manufacturer toner Contact your service representative Printed graphics do not match graphics on the screen Print result differs from the display Print result differs from the display If the printer driver is configured to use the graphics command the graphics command from the printer is used to print A non Windows OS is being used The printer is not selected for printing If you want to print accurately set the printer driver to print without using the graphics command For details about settings for printer driver see the printer driver Help Check that the application supports the printer driver Use the printer driver of the printer and check that the printer is the specified printer For details about how to open the printer driver settings screen see p 28 Displaying the Printing Preferences dialog box from the Start menu Print result differs from the display Data transmission failed or was canceled during printing Check whether there is failed or canceled data remaining For details about how to identify the cause of the error see p 96 Checking the Error Log Characters differ from the display The loaded paper is unsuitable Other Printing Problems Printing on recommended paper produces better resolution For details about recommended paper see p 31 Paper Specification Image po
108. sssseucsessssesscasscacecausscsesssessseeeees 14 How to Use the Screens on the Control Panel c cccsecsesssssesssseesessnssessneescsneesesneaneesssneesesneesesneeseeeeaneeeeanss 16 Switching Ser en Patternsite scsi eisidsaten ethane diniidl aiee e EREE EEEN EE SEE EENS 18 Adding Icons to the Home Screen scsssssssssessessesseesesseeseesesncenessesnsesesscsneesesesanssessesaneseeaeenesneeseereaneeneerees 19 L gging inthe Prine eesis a a nevus tbe rays les evensh R E A each need ees eeed 21 User Code Authentication Using the Control Parel c sessessesesseseseesessnseeeseneesesensenerteseesneaneesneansentens 21 User Code Authentication Using a Printer Driver c ssscsessssessseseseesesneeseesneeseesneeeesseasereeseesneesseaneentens 21 Logging In Using the Control Pamnel scsssessessssseessesseesnecsesseseessreesnesneesneeaeeeessunereesneesnssneeaneeeneseeeseansess 21 Logging Out Using the Control Panel ccsessssesessssseesneeseesseseesneesneeseessnsstesneesneeeneeesneesneeaneeneeteaneennees 22 Logging In Using a Printer Drivers Zeereis aaiae N E RE EREE Logging In Using Web Image Monitor Logging Out Using Web Image Momitor ce sssssssssesessessesseesseesessseesesseesnssnseseeeneressseesneeaneaneeenereansees 24 Tuiming On Offihe POW Ee sires asec tsa nni e eect aes Meson et AAEE neers nancies 25 T rning On the ROWSE sirenerne nrnshdtexzetstes seuss a sentsh a et orean E E 25 Turning Ott ths PWET iara oa a O castes
109. t nothing comes into contact with the photo conductor area of the development unit Place no objects on the front or inner cover Maintenance Kit A Replace the Maintenance Kit A when the following message appears on the display Replacement of Maintenance Kit A is now necessary Replace Maintenance Kit A When the following message appears on the display the Maintenance Kit A should be replaced soon Replace Maintenance Kit A Press either the Check Status key or the remaining supply display to check information about supplies Maintenance Kit B Replace the Maintenance Kit B when the following message appears on the display Replacement of Maintenance Kit B is now necessary Replace Maintenance Kit B When the following message appears on the display the Maintenance Kit B should be replaced soon Replace Maintenance Kit B Press either the Check Status key or the remaining supply display to check information about supplies Adding Staples Adding Staples A CAUTION e Keep your hands clear of the booklet finisher tray when removing misfed paper pulling out or pushing in the finisher s staple unit You can trap and injure your fingers if you do not Stapling failures or jams may occur if you use a staple cartridge other than that recommended Replace the staple cartridge when the following message appears on the display Follow the instruction on the screen regarding how to replace the staple cartridge
110. the Driver Encryption Key dialog box Click OK to close the printer properties dialog box Open the printing preferences dialog box oOo NO DO SB Specify the user authentication setting If you are using the PCL 5e printer driver click the Valid Access tab and then click Authentications If you are using the PCL 6 printer driver click the Detailed Settings tab click Job Setup and then click Authentication in the Job Setup area 9 Enter a login user name and login password already set on the printer or the server for user authentication Be sure to enter the same login user name and login password that is registered on the printer or server If you do not enter a valid login user name and login password printing will not start 10 Click OK to close the Authentication dialog box 11 Click OK to close the printing preferences dialog box e Depending on the application in use the properties specified in this procedure may not take effect e If you log in using the printer driver you do not need to log out when you finish Logging In Using Web Image Monitor For details about how to log in via Web Image Monitor see Displaying the Printer Configuration Screens Using a Web Browser Operating Instructions e For User Code Authentication enter a User Code in the Login User Name box and then click Login e The procedure may differ depending on the Web browser used 23 1 Getting St
111. tion Fails The printer is not automatically recognized The USB cable is not connected properly If USB Connection Fails Disconnect the USB cable and then turn off the main power switch Turn on the main power switch again When the printer has fully booted up reconnect the USB cable Windows has already configured the USB settings Check whether the computer has identified the printer as an unsupported device Open Windows Device Manager and then under Universal Serial Bus controllers remove any conflicting devices Conflicting devices have a or 2 icon by them Take care not to accidentally remove required devices For details see Windows Help The printer does not recognize the USB connection even when a USB cable is inserted If the USB cable is connected while the printer is off the printer might not recognize the USB connection Press the Energy Saver key and then disconnect the USB cable Press the Energy Saver key again When the printer has returned to the ready condition reconnect the USB cable 8 82 3 Troubleshooting When Messages Are Displayed This section describes the main messages that appear on the display panel and printed error logs and reports If other messages appear follow their instructions Status Messages Hex Dump Mode In Hex Dump mode the printer receives data in hexadecimal format Press Job Reset to cancel
112. ull Displays whether the hole punch receptacle is full e Paper Tray Displays the paper type and size loaded into the paper tray Output Tray Full Displays whether the output tray is overloaded e Paper Misfeed Displays the state of and solutions for paper misfeeds e Cover Open Indicates whether one or more covers of the printer are open Data Storage You can check the following items under Data Storage e HDD Remaining Mem Displays the amount of available hard disk memory e HDD File s Displays the total number of jobs stored on the hard disk e Print Job s Displays the number of jobs for Hold Print Job s Stored Print Job s Locked Print Job s and Sample Print Job s Machine Adres Info You can check the following items under Machine Adres Info e Machine IPv4 Address Displays the printer s IPv4 address e Machine IPv Address Displays the printer s IPv6 address 71 3 Troubleshooting 1 Press the Check Status key Suspend 2 Press the Maintnc Maclnfo tab 3 Press each key and then check the contents 4 After checking the information press Exit e Paper Misfeed No Staples Punch Receptacle Full Output Tray Full and Cover Open appear on Maintnc Info only when these errors occur e Depending on the security settings Machine Adres Info might not be displayed e For details about how to locate and remove misfeeds see p 112 Removing Jammed Paper 72 Whe
113. ument as a Locked Print file and then enter the password in the Password box Use four to eight digits for the password e Select Hold Print to store the document as a Hold Print file You can add a name to the document using up to 16 alphanumeric characters To print a document on the specified time select the Set Print Time check box e Two options are available when storing a Stored Print file Select Stored Print to store the document in the printer and print it later using the control panel Select Store and Print to store and print the document at the same time You can add a name to the document using up to 16 alphanumeric characters You can set a password for the document using four to eight digits 5 Change any other print settings as necessary 6 Start printing e The printer may not print a Hold Print file at the specified time under the following conditions e When the specified print time is close to the time in the printer s built in clock printing may start immediately 66 Storing a Document e When the main power of the printer is turned off printing will not start even if it is the specified print time To print a document whose specified time has already passed set Jobs Not Printed As Machn Was Off to On on System under Printer Features For details see System Operating Instructions e Ifan error message is displayed on the control panel printing will not start even if it is the specifie
114. unication error might have occurred Interference from other wireless LAN devices can reduce the communication speed If the printer is using a wireless LAN radio waves may be interfering with the wireless communication This may occur if there is a microwave oven cordless telephone industrial printer scientific instrument or medical instrument using the same frequency range near the device e Move the printer farther away from the wireless LAN device e f there are active wireless LAN devices nearby move the printer or disable those devices Turn off other printers or instruments that use the same frequency range and then try printing again If printing is successful move the devices to a location where they do not interfere with the printer If the problem cannot be solved contact your service representative 111 112 3 Troubleshooting Removing Jammed Paper Remove the jammed paper by following the procedures stated in the animation that appears on the screen and the sticker or sheet inside the front cover This section describes how to remove jammed paper if the procedure is not displayed on the screen A CAUTION e The inside of the machine could be very hot Do not touch the parts with a label indicating the hot surface Otherwise an injury might occur A CAUTION e Some of this machine s internal components get very hot For this reason take care when re
115. v C6 Env DLEnvUD 12 x 18D 11 x 150 11 x 14D 10x 15 D 10x 140 Custom size e Vertical 90 0 305 0 mm 3 55 12 00 inches e Horizontal 148 0 600 0 mm 5 83 23 62 inches Paper weight 52 216 g m 14 lb Bond 80 Ib Cover Paper capacity e 80 g m 20 lb Bond 100 sheets e Thick Paper 1 40 sheets e Thick Paper 2 20 sheets e Label Paper 1 sheet 1000 sheet paper feed unit Paper type Plain Paper Recycled Paper Color Paper Special Paper 1 to 3 Letterhead Preprinted Paper Prepunched Paper Bond Paper Label Paper Thick Back Side Thick 2 Back Side Envelope Paper sizes selected automatically Region A A3D AAD ASD B4 JISD B5 JISDD 8 ox 11D Region B 11 x 17D 8 2 14D 81 2 x 11D 7 4x 10 2D AAD ASD B5 JISD 34 Paper Specification Paper sizes requiring manual setting Standard size Region A 11 x 17D 81 2 x 14D 81 2 x 13D 81 2 x 110 8 4x 14D 81 4 x 13D 8 x 13D 8 x 10 2DD 8 x 100 7 4x 10 2D0 11x15 D 11 x 14D 10x 150 10 x 14D 41 8 x 91 30 C5 Env DL Env Q Region BA3D AAD B4 JISE B5 JISD 81 2 x 13 D 8 4x 14D 8 4x 13D 8 x 13D 8 x 10 0D 8 x 100 7 4x 10 20 11 x 15D 11 x 140 10x 15D 10 x 14D 41 8 x 91 20 C5 Env DL EnvD Custom size e Vertical 182 0 297 0 mm 7 17 1 1 69 inches e Horizontal 148 0 432 0 mm 5 83 17 00 inches Paper weight 60 216 g m 16 lb Bond 80 Ib Cover Paper ca
116. y one size and type of envelope at a time e The Duplex function cannot be used with envelopes e To achieve better output quality it is recommended that you set the right left top and bottom print margin to at least 15 mm 0 6 inches each e The output quality on envelopes may be uneven if parts of an envelope have differing thicknesses Print one or two envelopes to check the print quality Printing on Envelopes e Printed sheets are delivered to the internal tray even if you specified a different tray e Flatten out prints if they are creased or curled e Check that the envelopes are not damp e High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased e Depending on the environment printing on envelopes may wrinkle them even if they are recommended e Certain types of envelopes might be output creased dirtied or misprinted If you are printing a solid color on an envelope lines may appear where the overlapped edges of the envelope make it thicker Printing on Envelopes with Windows PCL 6 PostScript 3 1 After creating a document open the Printing Preferences dialog box in the document s native application For details about displaying the Printing Preferences dialog box see p 28 Displaying the Printing Preferences dialog box in an application Inthe Input Tray list select the paper tray where the envelopes are loaded Inthe Document Size
117. y the operation Auto registration of user information has failed Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full For details about automatic registration of user information see Security Guide Classification Code is incorrect The classification code has not been entered or the classification code has been entered incorrectly Enter the correct classification code 87 88 3 Troubleshooting Classification Code is incorrect The classification code is not supported by the printer driver Select Optional for the classification code For details about how to specify classification code settings see Registering Classification Codes Operating Instructions Collate has been cancelled Collate was canceled Decrease the number of files sent to the printer or install the optional SDRAM module For details about installing SDRAM module see Installing the SDRAM module Operating Instructions Command Error Compressed Data Error An RPCS command error occurred The printer detected corrupt compressed data Check that the communication between a device and the printer is working correctly e Check the connection between the computer and the printer e Check that the program you used to compress the data is functioning correctly Data storage error

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