User Manual - Hope Industrial Systems
Contents
1. the amount of time the menu will wait before it turns off Setup Menu Description Image Reset Image parameters are replaced with the factory default values Color Reset Color parameters are replaced with the factory default values Information Description Information Shows the video source and display mode Installation Instructions Preparing for Installation Important Perform the following steps BEFORE installation of the monitor 1 Ensure that sufficient power is available 2 Ensure that sufficient space is available to allow for proper airflow around the en closure 3 Ensure that the air temperature around the unit top and bottom will not exceed the rated specifications of the unit e The maximum rated temperature of the HIS UM17 is 45 C 113 F e Also remember that even though this product is designed to operate at 45 C the life span of any electronic device is shortened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the rated specifications for the unit e The maximum rated humidity for the HIS UM17 is 90 non condensing Installation using VESA mounting All units come standard with a 100mm square VESA mounting pattern with M4 threads If this mounting method is used cons2. Bright Brightness Adjust Enter Auto Power Power Indicator OSD On Screen Display controls Picture Color Image OSD Setup Information Touch screen option 5 wire resistive system emulates a mouse Serial RS 232 and USB interface to host computer 20 Enclosure Type Self contained stainless steel or painted carbon steel Environmental rating NEMA 12 12 4 or 12 4 4X built to IP65 standards Seal NEMA 12 gland NEMA 4 gland 34 conduit or 4 cable gland Mounting VESA pattern 100mm square M4 threads Optional Yoke mounting with 14 20 internal thread interface Physical Dimensions Width Height Depth 16 4 417mm W x 13 94 354mm H x 3 25 83mm D Net weight Black Carbon Steel Model 15 50 Ibs Stainless Steel Model 17 90 16 Shipping weight Black Carbon Steel Model 18 16 Stainless Steel Model 21 16 Compliance Electrical UL 60950 3rd Edition cUL recognized component CE FCC Class A Environmental RoHS VGA Pin assignment Pin No Signal Pin No Signal 1 Red 9 No pin 2 Green 10 Ground 3 Blue 11 Ground 4 Ground 12 SDA 5 Ground 13 H sync 6 Ground 14 V sync 7 Ground 15 SCL 8 Ground 21 Factory Preset Timing ia Horizontal Vertical Pixel Frequency Frequency Clock H V Resolution KHz Hz MHz bre Factory recommended ti
3. Do you see the Not Opti mum Mode Recommended Mode 1280 x 1024 60 Hz message There is no image on the screen and the power LED is blinking at 1 second inter vals This message displays when the signal from the computer exceeds the maximum resolution and frequency that the monitor can handle gt 1280x1024 resolution or gt 85 Hz refresh rate Adjust the computer to a compatible resolution and refresh rate The monitor is in Power Saver mode Press a key on the keyboard to activate the monitor and restore the image on the screen The screen Is the screen tinted to one This occurs if not all signal cable connectors shows strange color as if looking at the are making contact colors or dis screen through cellophane plays in black paper Check the signal cable connection and white OSD On Screen THE OSD menu has been Unlock the OSD by pressing the MENU button Display will not appear locked for at least 5 seconds 16 Symptom Check List Solutions Image on screen is not perfect Rolling or unstable image on Screen Many possible causes Try the following solutions Many possible causes Try the following solutions e Make sure the PC display resolution matches one the factory preset timings shown in this manual e Recall factory setting Refer to panel con trols and OSD functions in this manual e Fine tune the picture by performing the fol lo
4. ES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU You are cautioned that the performance of this product can be affected by many factors such as system configuration software application and operator control of the system It is your responsibility to determine suitability of this product for your purpose and application 23 Hope Industrial Systems Inc 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 www HISmonitors com Publication UM17 Rev B November 2006 2006 Hope Industrial Systems Inc 24
5. Ede tad pee janu Daami a Warranty Statement Safety and Regulatory Information Warning To prevent fire or shock hazard do not expose the unit to rain or moisture Dange rously high voltages are present inside the unit Do not disassemble the unit Refer servicing to gualified personnel only This equipment is not intended for use in critical applications where its failure to op erate would create immediate life threatening circumstances Applications including but no limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for this product This product is intended to be mounted in a suitable cabinet or other enclosure The NEMA 4 4x or 12 ratings are applicable only when properly installed in a like rated enclosure This product is a UL Recognized Component and must be used with a listed com puter FCC Notice This eguipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide rea sonable protection against harmful interference when the eguipment is operated in a com mercial environment This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this eguipment in a residential area is likely to cause harmful interference
6. Hope Industrial Systems Inc VE User Manual 17 Universal Mount Industrial Monitor Model No HIS UM17 B Table of Contents Safety and Regulatory Information WAITING LET olent iat cite redan Control Panel Buttons and Indicators Preparing for 1 9 Installation using VESA mounting sse eene nennen nennen nnne 9 Installation using the yoke and benchtop mounting option sess 10 Installation using yoke and pedestal mounting 11 Installation using fixed pedestal mounting option 13 Touchscreen Driver Installation rssnvennnnnvnnnnnnennnnnvennnnnvnnnnnnvnnnnnvnnnnnnvnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnneennnnneer 15 eI la 15 Resistive Touchscreen 15 Tempered Anti Reflective Glass Window seen enne 15 ACcryle Wndow Pee USE 15 Troubleshooting va 16 isis virus elena hne io cin nnde sanud ninade EE okassea NES Rn en nasd ea 18 SPECIIGAUONS Cs 19 Display aar edel 19 Environmental ce de 19 NCO TR 20 Electrical 4 rte trn tn D e EIE 20 Functional ES 20 ENGIOSUTG sea pandi mardikate det eade tapa e Pe ocv eb deg sud a bet verd db dud 21 Physical poen a TNT Compliance VGA Pin assignment Factory Preset
7. ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON Resistive Touchscreen model Any standard glass cleaner can be used to clean the touchscreen Always spray the glass cleaner on the cloth or towel and then clean the touchscreen Glass cleaner sprayed direct ly on the monitor could possibly leak inside a non sealed unit and cause damage Vinegar or ammonia will not hurt the touchscreen Again spray the cloth and then clean the touchscreen Tempered Anti Reflective Glass Window Use any standard glass cleaner as long as there is no abrasive or oily content The anti reflective coatings are physically part of the surface of the glass and resist degradation to the Military Specifications Acrylic Window The acrylic front bezel can be cleaned in the same manner as the touchscreen or glass window 15 Troubleshooting Symptom Check List Solutions No image on the screen Do you see the Check Sig nal Cable message on screen Check the video connection from the monitor to the computer If running Windows and the computer power is on reboot the computer and watch for the initial boot and windows screen If you see the initial screens then the image goes dark the computer may be set to an in compatible resolution Reboot the computer in safe mode and set the resolution and refresh rate of the graphics card to a compatible reso lution
8. V Position move the MagicZone vertically H Size adjust the horizontal size of the MagicZone V Size adjust the vertical size of the MagicZone The tone of the color can be changed and one of four modes can be Color Tone selected Cool Normal Warm and Custom Color Control Adjust individual R G B color balance Select one of three pre defined gammas e Mode 1 Shows normal gamma e Mode 2 Shows higher gamma brighter e Mode 3 Shows lower gamma darker Gamma Image Menu Description Removes noise such as vertical stripes Coarse adjustment may move Coarse the screen image area You may relocate it the center using the Horizon tal Control menu Removes noise such as horizontal stripes If the noise persists even af ter fine tuning repeat it after adjusting the frequency clock speed Sharpness Sets the clarity of the image H Position Changes the horizontal position of the display V Position Changes the vertical position of the display On Screen Display OSD Menu Description Language Changes the language used in the display menu H Position Changes the horizontal position of the OSD V Position Changes the vertical position of the OSD Transparency Changes the translucency of the background of the OSD The OSD menu will automatically turn off if no adjustments are made Display Time for a certain time period You can set
9. en the OSD Activate a highlighted menu item Menu is Being Displayed AUTO Use this button for auto adjustment of the display Auto adjustment allows the monitor to self adjust Al to the incoming video signal The values of fine ways A coarse and position are adjusted automatically Auto adjustment will also occur automatically each time the computer resolution is changed POWER Use this button to turn the monitor on and off POWER This light glows green during normal operation and blinks green once as the monitor saves your INDICATOR adjustments OSD Functions Picture Menu Description button to adjust brightness Contrast Adjust the contrast Color Menu Description Off Returns to the original mode Demo The screen before applying MagicColor appears on the right and the screen after applying MagicColor appears on the left Full Displays not only vivid natural color but also more realistic natural skin color with clarity Intelligent Displays vivid natural color with clarity MagicZone MagicZone ensures clear and sharp display of animated multimedia or photo images by enhancing the brightness sharpness saturation hue of a certain area on the screen MagicColor Hue adjust the hue of the MagicZone Saturation adjust the saturation of the MagicZone Brightness adjust the brightness of the MagicZone Sharpness adjust the sharpness of the MagicZone H Position move the MagicZone horizontally
10. ider the following e M4 screws should not protrude into the rear cover by more than 1 4 e The capacity of the arm or mounting plate selected should take into account the total weight of the monitor and its center of gravity e For NEMA 4 4X applications the mounting interface should be properly sealed to prevent egress of water Sealing washers are provided for this purpose Installation using the yoke and benchtop mounting option SPACER NYLON BUSHING RUBBER WASHER n d n IG KNOB YOKE LOCKING NUT TIGHTEN AND INSTALL LOCKING SCREW YOKE THIS SIDE FORWARD 3 DIA WASHER POLYETHYLENE FRICTION PLATE BENCH MOUNTING PLATE 826 3 7 INSTALL WITH FOUR 1 4 20 FLAT HEAD STAINLESS STEEL SCREWS OR 2 SCREWS PROVIDED 1 94 e 49 3 E DIAMETER 1 56 336 DIAMETER 1 Insure mounting surface is smooth enough to seal with gasket and create mounting pattern in surface per the above diagram 2 Install first two opposing 14 20 flat head screws two different lengths provided 3 Rotate yoke 90 degrees to gain access to install remaining two screws 4 Remove cap from end of threads if routing cables through the center of the plate 10 Installation using yoke and pedestal mounting option Prepare the mounting surface for installation of the pedestal by referring to the illustra tion Install the pedestal using appropriate hardware and methods for the mounting sur face selected taking streng
11. in which case the user will be reguired to correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the device Control Panel Buttons and Indicators Opens the OSD menu Also used to exit the OSD menu or return to the previous menu Always Note Pressing the menu button for more than 5 seconds will lock the OSD function repeat to unlock MagicBright Provides an optimum viewing envi ronment depending on the contents of the image you are watching Six different modes are available Each mode has its own pre configured brightness value Text For documentation or work involving heavy text Internet For working with a mixture of images When the such as text and graphics he Movie For watching motion pictures such as a Displayed 2 Game For moving pictures such as a video game Sport For moving pictures such as sports Custom Although the values are carefully cho sen by our engineers the pre configured values may not be comfortable to your eyes depending on your taste If this is the case adjust the Brightness and Contrast using the OSD menu When the Adjusts items in the menu DOWN OSD Menu is Being Displayed Control Panel Button Mode Description ____ When the OSD Push to adjust brightness Menu is NOT Displayed When the OSD Adjusts items in the menu UP Menu is Being Displayed Wh
12. k light Four CCFTs Cold Cathode Fluorescent Tube 50 000 hours brightness half life replaceable Screen protector when not shipped with touch screen Tempered glass to ANSI Z97 1 SPEC AR coated on both sides 98 Transmission of light 99 Reduction of glare 5396 UV blocking 3096 NIR Blocking proprietary hydro phobic coating on outside reduces fingerprint smears repels liquid spills and makes glass easy to clean Environmental Temperature 0 45 C Humidity 20 to 90 non condensing Shock 30g 1 2 sine 11 msec Vibration 0 006 inch 15 57Hz 1 0g 57 640Hz sine Altitude Operating up to 10 000 feet Non operating up to 40 000 feet 19 Video Input connector HD 15 optional BNC input Input signal format RGB Analog video 0 7Vp p Positive at 75 Ohm 10 Separate H V sync Composite H V sync Sync on green TTL level positive or negative Horizontal scan 30kHz 81kHz Vertical scan 56Hz 75Hz Optimum Resolution 1280 x 1024 60 Hz Maximum Resolution Response rate typical 1280 x 1024 75 Hz 8ms Electrical Monitor input 100VAC 240VAC 10 50 60Hz Power consumption Less than 34W Power management Compliance DPMS energy star lt 1W UL 60950 3 Edition cUL recognized component FCC Class A Functional Panel controls rear access Menu Magic
13. mings for best picture quality 22 Warranty Statement Who is Covered This warranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and What is the Period of Coverage The warranty remains in force for a three year period beginning on the date we invoice you for the product unless itis a keyboard for which the warranty period is one year If HIS repairs or replaces a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Replacement parts may be new or refurbished and will meet the same specifications of the original parts or unit We will return the product to you by the shipping method we choose in the U S A at our expense You must pay for shipments to locations outside of the U S A In order to receive warranty service you must get prior approval from HIS To request warranty service you can telephone us at 678 762 9790 or send an email to service HISmonitors com If we determine that warranty service is needed we will give you a Return Material Authorization RMA number This RMA number must be conspicuously marked on the outside of the shipping box HIS will not accept ship ments not accompanied by the RMA number You must ship or deliver the product to HIS Freight prepaid Pixel Faults Permane
14. ntly dark or bright pixels can happen to TFT displays Five or less permanently dead pixels out of 1 3 million do not make a good case for exchanging the unit Please contact our Customer Service Department if the number of pixel faults exceeds the above mentioned figure What Does This Warranty Not Cover This warranty does not cover eguipment which has been damaged due to misuse abuse or accident such as operating the eguipment outside of published specifications exposure to chemicals or gasses not covered by specified NEMA standards displaying fixed images for long periods of time resulting in afterimage effects im proper or unauthorized repair by anyone other than HIS or a service agency authorized by HIS to perform such repairs fire flood acts of God or other contingencies beyond the control of HIS HIS RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT HIS SHALL NOT BE LIABLE FOR DIRECT INDIRECT INCIDENTAL CONSEQUENTIAL OR OTHER TYPES OF DAMAGES RESULTING FROM THE USE OF ANY HIS PRODUCT OTHER THAN THE LIABILITY STATED ABOVE THESE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAG
15. onitor so that the cables exiting from the monitor can be easily routed into the top of the pedestal Remove and reuse the acorn nuts and sealing washers to install the monitor onto the pedestal feeding cables into the pedestal 13 Installation using fixed pedestal mounting option continued from previous page USE M4 SCREWS AND pe DEOR FIXED PEDE STAL WASHERS FROM REAR COVER PLATE COVER IN THESE TWO LOCATIONS 54 1 2 FROM TOP EDGE TO FLOOR USE EXISTING 6 32 SCREWS AND WASHERS FROM REAR COVER IN EIGHT LOCATIONS MARKED A A 10 32 ACORN NUT WITH NYLON WASHERS A 4 PLACES PROVIDED A A USE EXISTING 10 32 SCREWS AND WASHERS FROM REAR COVER IN FOUR LOCATIONS ACROSS BOTTOM RIGHTHAND SIDE TIGHTEN ALL SCREWS 47 314 FROM CENTERLINE TO FLOOR ROUTE CABLES THROUGH OF COVER PLATE FULLY AND CABLE ACCESS HOLE INTO BACK OFF ONE FULL TURN PEDE STAL PEDESTAL 8 00 203 2 REMOVE AND DISCARD SIX SCREWS AND WASHERSIN THESE LOCATIONS ON REAR COVER PRIOR TO INSTALLING COVER PLATE BOTTOM VIEW OF PEDESTAL BASE WITH CABLE ACCESS HOLE 41 40 4 14 Touchscreen Driver Installation The enclosed CD ROM contains documentation and drivers for all major operating systems To be sure you have the most current information check the following Internet addresses http HISmonitors com Touchscreen Drivers htm Cleaning CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS
16. th cable routing and sealing into consideration Position and support the yoke assembly near the top of the pe destal Thread monitor cables through the yoke assembly the ends of the cables opposite the cover plate that joins to the monitor Connect all cables from the monitor into the pedestal Connec tors that do not have a locking mechanism should be sheathed in heat shrink tubing or tie wrapped to insure that they do not pi come loose inside the pedestal i Feed all connectors and excess cabling inside the top of the pedestal 7 00 8 00 Feed all cables into the space available inside 2 50 pedestal IN BOTTOM OF PEDESTAL FOR HIDDEN CABLE Install pedestal top plate using the four 14 20 x 34 ACCESS long screws provided Access to the screws is 0 41 TYP gained by the clearance notches in the yoke Feed remaining cable into the pedestal and screw the conduit elbow onto the top of the pedestal taking care to position the direction of the conduit to allow free tilting of the monitor without interference Conduit elbow will pivot somewhat even after pipe nut is tightened Install monitor onto yoke with the Yoke Hardware Installation Guide provided Install cables into the monitor securing video cable and touch serial cable with screw locks Remove and reuse screws to install cover plate onto monitor Tighten all eight screws of cover plate fully then back off one full turn 11 Installation
17. using yoke and pedestal mounting option continued from previous page CONDUIT ELBOW POSITION AS REQUIRED FOR FREEDOM OF MOVEMENT FOR FLEXIBLE CONDUIT 1 1 2 PLASTIC PIPE NUT TIGHTEN AFTER POSITIONING CONDUIT ELBOW n 1 3 NYLON BU SHING SPACER LIQUID TIGHT CONDUIT KNOB RUBBER WASHER SEALING PLATE SEALING WASHER SEALING PLATE LOCK NUT YOKE LOCKING NUT INSTALL 6 32 ANTI ROTATION SCREW 3 DIA WASHER POLYETHYLENE FRICTION PLATE YOKE THIS SIDE FORWARD PEDE STAL TOP PLATE IN STALL WITH FOUR 1 4 20 FLAT HEAD STAINLESS STEEL SCREWS 42 HIGH PEDESTAL UARE 8 00 SQUARE 203 2 2 50 635 IN BOTTOM OF PEDESTAL FOR HIDDEN e 41 CABLE ACCESS 10 4 Note The 34 conduit and other sealing hardware are not required for NEMA 12 monitors or NEMA 4 4X monitors with the 4 cable gland 12 Installation using fixed pedestal mounting option Prepare the mounting surface for installation of the pedestal by referring to the illustra tion Install the pedestal using appropriate hardware and methods for the mounting surface selected taking strength cable routing and sealing into consideration Install cables into the monitor securing video cable and touch serial cable with screw locks Remove and discard hardware shown in the illustration Remove and reuse hardware shown inthe illustration to install the cover plate Position and support the m
18. wing adjustments in this order pitch phase and position Refer to OSD func tions in this manual e Press Auto button e Change PC display resolution to 1280x1024 at 60 Hz refresh e Make sure the PC display resolution matches one of the factory preset timings in this manual e Unplug the power adapter to monitor and then plug it in again e Press monitor power button again e Reset the monitor to the original factory setting using the OSD 17 Drawings Front View Es gt Op p oo 1 3 13 94 10 74 354 1 272 8 DISPLAY AREA Side and Rear View 2 80 E M ape nou td 1 4 20 INTERNAL THREAD PE X 625 DEEP 343 CONTROLS KEYPAD KVM EXTENDER 13 94 OPTIONAL 354 1 a Q 89 8 H 9 50 T 241 3 1237 REAR PANEL CABLE ENTRY 3 MODELS NEMA 4 4X CONDUIT ACCESS PANEL NEMA 4 4X PERMAGLAND NEMA 12 CABLE GLAND KEYBOARD TRAY OPTIONAL 18 Specifications Display Type Thin film transistor TFT Active Matrix Liguid Crystal Size 17 diagonal Image size 13 3 338mm x 10 6 270mm Native resolution SXGA 1280 x 1024 Plug and Play DDC1 2B compatible Minimum resolution VGA 640 x 480 Pixel pitch 0 264mm x 0 264mm Number of colors 16 2 million Viewing Angle Hori Vert 160 160 typical Brightness white 300 nits cd m max Contrast ratio 600 1 typical Bac
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