TTP-245C User Manual
Contents
1. 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet Printer Function Calibrate Sensor Ethernet Setup Ethernet Setup HIC Setup Frint Test Reset Printer Static IP IP Factors Default Dump Text Ignore AUTO BAS Configuration Page Subnet Mask Gateway Printer Name 4 2 Address 1B g2 FF D4 E 2 Set Printer Name Set P Cancel 21 3 6 3 Using Ethernet interface to setup Ethernet interface 1 Connect the computer and the printer to the LAN 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the DiazToolexe icon Note This utility works with printer firmware V6 00 and later versions 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet Interface ETHERNET gt LISE MAL O IF Address _ _Model Name IF Address Printer Name PS C 6 790 DO18 11 07 57 30 10 0 5 24 DP G321 Ready fi 0 0 6 125 Part 00 ETHERNET Discover Device Change IP Address Factory Default Web Setup Exit 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will2. top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open 3 Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover Gently close the top cover 3 3 Loading the Ribbon 1 Open the printer s top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle 2 Open the ribbon access cover Note 1 In normal printing mode ribbon access cover be opened while opens the top cover Ribbon access cover can be closed while top cover is open or close 2 In peeler and cutter mode please open the top cover then the ribbon access cover can be opened or closed 3 Insert the ribbon right side onto the supply hub Align the notches on the left side and mount onto the spokes 4 Insert the paper core right side onto the rewind hub Align the notches on the left side and mount onto the spokes 6 Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head Close the ribbon access cover and the top cover Note Please refer to videos on TSC YouTube or driver CD Loading Path for Ribbon 3 4 Loading the Media 3 4 1 Loading the media 1 Open the printer top cover by pulling the tabs located on each side towards the front of the printer then lift
3. be shown in the right side IP address Printer field 7 Click Change IP Address to configure the IP address obtained by DHCP or static Ethemet Setup 10 0 6 125 FF FF ESSE Mak 253 20 A Gateway Printer IT 1033 50 MAC Address 99 18 82 FF 02 0C Set Printer Name Set P Cancel The default IP address is obtained by DHCP To change the setting to static IP address click Static IP radio button then enter the IP address subnet mask and 22 gateway Click Set IP to take effect the settings Users can also change the Printer Name by another model name in this fields then click Set Printer to take effect this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network 23 3 7 Install SD Memory Card 1 Open the SD mem
4. mode Printer will enter dump mode after printing printer configuration In the dump mode all characters will be printed in 2 columns as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program SPEED 2 8 53 60 45 46 44 20 32 2E 39 OD DENSITY 8 44 45 4E 53 49 54 59 20 38 SET PEEL BD QA 53 45 54 20 50 45 45 4C OFF GARE 20 46 46 OD OA 44 49 52 45 mm REFERENCE 82 46 46 46 20 ASCII Data gt titen ore 5 4 84 as s2 20 ar 46 46 oe Hex decimal data related to 32 20 6D 2 30 BARCODE 1 0 42 41 52 43 4F 44 45 20 31 left column of ASCII data 44 149 39 55 34 2C 31 34 39 2C 22 33 39 2C 2C NSITY 8 53 49 64 59 20 38 OD GA 53 ET PEEL OF 45 54 20 56 mm 0 33 2E 30 30 20 D 6D 26 30 2E EF 38 38 20 60 OA 52 45 46 ERENCE 0 0 45 52 45 4E 43 45 20 30 2C 30 SET GUTT 53 45 54 20 43 55 54 54 ER OFF 581 45 52 20 4F 46 48 OD DA 53 49 ZE 100 02 5A 45 20 31 30 30 2E 30 32 20 mm 65 04 amp D 60 2C 36 35 2 30 34 20 60 GLS 6D OD BA 43 4C 53 OD OA 42 41 RCODE 144 52 43 4F 44 45 20 31 34 34 2C 39 1 31 34 39 2 22 33 39 22 2 31 20 1 0 2 6 32 30 20 31 ZG 30 26 32 2 36 ET11438T zc 22 35 37 31 31 4 3 38 54 PRINT 1 22 QD 50 52 49 4E 54 28 31 1 2C 31 60 QA Note 1 Dump mode requires 4 wide paper width 2 Turn off on the
5. power to resume printer for normal printing 3 Press FEED button to back to the previous menu 4 3 3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults The only one exception 1 ribbon sensitivity which will note be restored to default Printer initialization is activated by the following procedures 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 31 Printer configuration will be restored to defaults as below after initialization Speed 127 mm sec 5 ips 203DP mm sec 3 ips 300DPI BSCS Reference Point 0 0 upper left corner Peel off Mode IP Address DHCP 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green amber after 5 green blinks Any green amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 bli
6. zu trennen Verwenden Sie keine Fl ssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netzanschlu Steckdose soll nahe dem Ger t angebracht und leicht zug nglich sein 5 Das Ger t ist vor Feuchtigkeit zu sch tzen 6 Bei der Aufstellung des Ger tes ist auf sicheren Stand zu achten Ein Kippen oder Fallen k nnte Besch digungen hervorrufen 7 Beachten Sie beim Anschlu ans Stromnetz die Anschlu werte 8 Dieses Ger t kann bis zu einer Au entemperatur von maximal 40 C betrieben werden CAUTION 1 HAZARDOUS MOVING PARTS IN CUTTER MODULE KEEP FINGER AND OTHER BODY PARTS AWAY 2 THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE 3 DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS ORSICHT Explosionsgetahr bel unsachgemen Austausch der Batterie Ersatz nur durch denselben oder einem Yom Hersteller empfohlenem nlichen Typ Entsorgung gebrauchter Batterien nach Angaben des Herstellers WARNUNG GEF HRLICHE BEWEGLICHE TEILE FINGER UND ANDERE K RPERTEILE FERNHALTEN VORSICHT EXPLOSIONSGEFAHR BEI ERSATZ DER BATTERIE DURCH UNZUL SSIGEN TYP VERBRAUCHTE BATTERIEN IMMER VORSCHRIFTSGEM SS ENTSORGEN Note Continuous printing will cause printer motor overheat Printer will stop printing automatically about 10 15 minutes until motor is cooling d
7. TTP 245C TTP 343C TTP 244CE THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL Contents Copyright Declaration T T Ts IHTFOQUC LION uuu u u uuu a a a uy ii LT Product IMTFOGUCUIOND a ein ii 1 2 Compliances ei 2 Operations Overview u T T 1 2 1 Unpacking and Inspection 1 2 2 PrINIEr OVErVieW nee 2 2 2 FONE VIEW ea 2 2 2 2 c 4 2 2 9 Rear o sa nn in 5 6 3 1 Setting UD the Printer 6 3 2 Open Close the Top Covetr 7 3 3 LOAGING ING RIDbDbD0 u u uuu 8 3 4 LoadingThe Megdgdlgu uuu E aa u 11 3 4 1 Loading the media u uu uu u uuu u u u uu u uu u u u 11 3 4 2 External Label Roll Mount Installation Option 13 3 4 3 Loading Media in Peel off Mode Option 15 3 4 4 Loading Media in Cutter Mode 17 3 9 DIAGNOSUC TOOL aa eine 18 3 5 1 Start the Diagnostic 18 3 5 2 Printer Function Ca
8. c Camille 38 ISC TSC Auto ID Technology Co Ltd Corporate Headquarters 9F No 95 Minquan Rd Xindian Dist New Taipei City 23141 Taiwan R O C TEL 886 2 2218 6789 FAX 886 2 2218 5678 Web site www tscprinters com E mail printer sales Q2tscprinters com tech support 2tscprinters com 39 Li Ze Plant No 35 Sec 2 Ligong 1st Rd Wujie Township Yilan County 26841 Taiwan R O C TEL 886 3 990 6677 FAX 886 3 990 5577
9. ck the Function button to setting 3 The detail functions in the Printer Function Group are listed as below Description Calibrate Sensor Calibrate the sensor specified in the Printer Setup Calibrate Sensor group media sensor field Ethernet Setup Setup the IP address subnet mask gateway for Ethernet Setup the on board Ethernet Please refer to next HIC Setup teen Printer Function Print Test Page RTC Time 02 RTC Time Synchronize printer Real Time Clock with PC Reset Printer Print Test Page Print a test page Factory Default Reset Printer Reboot printer Dump Text Factory Defauit ee nu and restore the settings to ESPERE Dump Text To activate the printer dump mode Configuration Page Ignore AUTO BAS Ignore the downloaded AUTO BAS program Configuration Page Print printer configuration Note For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 19 3 6 Setting Ethernet by Diagnostic Utility The Diagnostic Utility is enclosed in the CD disk Utilities directory Users can use Diagnostic Tool to setup the Ethernet by RS 232 USB and Ethernet interfaces The following contents will instruct users how to configure the Ethernet by these three interfaces 3 6 1 Using USB interface to setup Ethernet interface 1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3 Start t
10. e power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks B It will calibrate the ribbon sensor and gap black mark sensor sensitivity B The LED color will be changed as following order Amber gt red 5 blinks amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Note Please select gap or black mark sensor by sending or BLINE command to printer prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual 27 4 3 2 Gap Black Mark Calibration Self test and Dump Mode While calibrate the gap black mark sensor printer will measure the label length print the internal configuration self test on label and then enter the dump mode To calibrate gap or black mark sensor depends on the sensor setting in the last print job Please follow the steps below to calibrate the sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED color will be changed as following order Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 It calibrates the sensor and measures the label lengt
11. h and prints internal settings then enter the dump mode Note Please select gap or black mark sensor by Diagnostic Tool or by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual 28 Self test Printer will print the printer configuration after gap black mark sensor calibration Self test printout can be used to check if there is any dot damage on the heater element printer configurations and available memory space elf test printout PRINTER INFO Version 6 33 EZ 272 CHECKSUM 0594C7F2 SERIAL PORT 9600 8 1 CODE PAGE 850 COUNTRY CODE 001 SPEED 2 INCH DENSITY 12 SIZE 4 00 2 50 GAP 0 00 0 00 TRANSPARENCE 16 ADDRESS 00 1 82 01 98 DHCP ENABLED YES ADDRESS 10 0 2 88 SUBNET MASK 255 255 255 0 DEFAULT GATEWAY 10 0 2 254 dese Je ese Jeeee esee e e de desee dee e ee e eee e ERE RARER K FILE LIST DRAM FILE 0 FILE S FLASH FILE 0 FILE S PHYSICAL DRAM AVAILABLE DRAN PHYSICAL FLASH AVAILABLE FLASH END OF FILE LIST see de de de de de efe fe e ee e e eee eee de dee AAR RR A RR RE 8192 KBYTES 256 KBYTES FREE 2048 KBYTES 1988 KBYTES FREE Print head test pattern Printer model name amp Main board firmware version Printed mileage Main board firmware checksum Serial port setting Code page Country code Print speed Print darkness Label size w
12. he Diagnostic Utility by double clicking on the DisgToolexe icon Note This utility works with printer firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field Interface USE COM LPT ETHERNET 5 Click on the Ethernet Setup button from Printer Function group in Printer Configuration tab to setup the IP address subnet mask and gateway for the on board Ethernet Printer Function Static IP Calibrate Sensor Ethernet Setup Setup Print Test Page Reset Printer PS FFD4E2 Frinter Mame Factor Default qure Address Se Dump Text Ignore AUTO BAS Configuration Page Set Printer Name Set P Cancel 20 3 6 2 Using RS 232 interface to setup Ethernet interface 1 Connect the computer and the printer with a RS 232 cable 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the icon Note This utility works with printer firmware V6 00 and later versions 4 Select as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters RS232 Setup COM Port Data Bits Parity Check Stop Hardware Handshaking Software Handshaking Cancel
13. idth height Gap size vertical gap offset Sensor sensitivity File management information Self test printout with printer firmware V7 0 and later version MODEL XXXXXX FIRMWARE X XX CHECKSUM XXXXXXXX S N XXXXXXXXXXX TCF NO DATE 1970 01 01 TIME 04 18 NON RESET RESET NON RESET RESET 0 20 Model name F W version Firmware checksum Printer S N TSC configuration file oystem date oystem time Printed mileage meter Cutting counter DENSITY WIDTH 4 00 INCH HEIGHT 4 00 INCH 0 00 INCH INTENSION 5 CODEPAGE 850 COUNTRY 001 DARKNESS 16 0 SPEED 4 IPS WIDTH 4 00 INCH TILDE CARET DELIMITER 2CH POWER UP NO MOTION HEAD CLOSE NO MOTION BAUD 9600 PARITY NONE DATA BIT 8 STOP BIT 1 PHYSICAL KBYTES AVAILABLE KBYTES PHYSICAL KBYTES AVAILABLE KBYTES 17 lt e a 30 Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed inch sec Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note ZPL is emulating for Zebra language RS232 serial port configuration Numbers of download files Total amp available memory space Print head check pattern Dump
14. librate sensor Ethernet setup RTC punya aaa a o a ei wak t E MEE 19 3 6 Setting Ethernet by Diagnostic Utility 20 3 6 1 Using USB interface to setup Ethernet interface 20 3 6 2 Using RS 232 interface to setup Ethernet interface 21 3 6 3 Using Ethernet interface to setup Ethernet interface 22 3 7 Install SD Memory u uum u on 24 4 LED and Button FUNCHONS i u 26 4 1 EED IndICalOF aaa 26 4 2 Regular button function 26 4 3 Power on ee 26 4 3 1 Ribbon and Gap Black Mark Sensor Calibration 27 4 3 2 Gap Black Mark Calibration Self test and Dump Mode 28 4 3 3 Printer INITIALIZATION aa 31 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark SellSOF uuu uuu er een 32 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 32 4 3 5 SKID AUTO BAS es us 33 5 TROUDIESNOOUNG 34 5T LED SAUS M 34 5 2 Print Quality 35 36 Hevise c 38 Copyright Declaration Information in this subject to change without notice and does not represent acommitment on the part of TSC Auto ID Technology Co Ltd No part of
15. nks gt red amber 5 blinks gt solid green 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any 32 red amber will do during the 5 blinks The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 3 6 Skip AUTO BAS TSPL2 programming language allows user to download an auto execution file to flash memory Printer will run the AUTO BAS program immediately when turning on printer power The AUTO BAS program can be interrupted without running the program by the power on utility Please follow the procedures below to skip an AUTO BAS program 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 Printer will be interrupted to run the AUTO BAS program 33 5 Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not functi
16. o fit the label width by turning the guide adjuster knob 7 Disengage the top cover support and close the top cover gently 8 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool gt Select the Printer Configuration tab gt Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information Note Please calibrate the gap black mark sensor when changing media 14 3 4 3 Loading Media in Peel off Mode Option Refer to section 3 4 1 to load the media 2 Feed the paper printing side facing up through the paper guide and pass over the platen 3 Move the media guides to fit the label width by turning the guide adjuster knob 4 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool gt Select the Printer Configuration tab gt Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information 5 Open the peel off panel by pulling it out Peel off panel Y Backing paper opening 7 Push the peel off panel back to the printer 15 8 Disengage the top cover support and close the top cover gently 9 Peeling will automatically start Press the FEED button to test Backing paper Liner Note Please calibrate the ga
17. on after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance 5 1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer Also it provides solutions LED Status Printer Possible Cause Recovery Procedure Color Status OFF No response No power Turn on the power switch Check ifthe green LED is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jack ifthey are connected securely d T i use Green with Pause The printer is paused Press the FEED button to resume for printing blinking Red with The out of label or 1 Out of label or ribbon blinking ribbon or the printer Load a roll of label and follow the instructions in setting is not correct loading the media then press the FEED button to resume for printing Load a roll of ribbon and follow the instructions in loading the ribbon then press the FEED button to resume for printing 2 Printer setting is not correct Initialize the printer by instructions in Power on Utility or Diagnostic Tool Note Printer status can be easily shown on the Diagnostic Tool For more information about the Diagnostic Tool please refer to
18. ory card cover 3 Close the memory card cover Recommended SD card specification V2 0 SDHC CLASS 6 4GB SanDisk Transcend Panasonic V1 0 V1 1 microSD 256 Panasonic The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required 25 4 LED and Button Functions This printer has one button and one three color LED indicator By indicating the LED with different color and pressing the button printer can feed labels pause the printing job select and calibrate the media sensor print printer self test report reset printer to defaults initialization Please refer to the button operation below for different functions 4 1 LED indicator LED Color Green Solid This illuminates that the power is on and the device is ready to Green Flash This illuminates that the system is downloading data from PC to ji ua illuminates that the system is clearing data from printer Red Solid This illuminates printer head open cutter error Red Flash This illuminates a printing error such as head open paper empty paper jam ribbon empty or memory error etc 4 2 Regular button function 1 Feed labels When the printer is ready press the button to feed one label to the beginning of next label 2 Pause the printing job When the p
19. own Please don t turn off power when printer pauses or the data transferred to printer buffer will be lost The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution printer and 3 3mm for 300 DPI resolution printers The max full web black bar is limited to 5 mm only otherwise this may damage the power supply iii 2 Operations Overview 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One auto switching power supply One USB interface cable If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 2 Printer Overview 2 2 1 Front View 1 Ribbon access cover 2 Top cover open lever 3 Media view window 4 LED indicator 5 Feed button 6 SD card socket Recommended SD card specification I _ wow V1 0 V1 1 microSD 512 MB Panasonic The DOS FAT file system is supported for the SD card Folders file
20. p black mark sensor when changing media This peel off module is supported for the thermal plain label only 16 3 4 4 Loading Media in Cutter Mode Option 1 Refer to section 3 4 1 to load the media 2 Lead the media through the cutter paper opening a 4 4 lt a 3 Move the media guides to fit the label width by turning the guide adjuster knob 4 Disengage the top cover support and close the top cover gently 5 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool gt Select the Printer Configuration tab gt Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information Note Please calibrate the gap black mark sensor when changing media Regular cutter specification Full cut Paper thickness 0 06 0 19mm Partial cut Paper thickness 0 06 0 12mm Label length 25 4 mm max print length Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with glue 17 3 5 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer s settings and status change printer settings download graphics fonts and firmware create printer bitmap fonts and to send additional commands to the printer Using this convenient tool you can explore the printer status and settings and troubleshoot
21. r label combination Check if dust or adhesives are Clean the print head Loading the ribbon Please do the initialization and Check if supply is loaded correctly Ribbon and media are incompatible Adjust the print density and print S Check print head test pattern if head Run printer self test and check the print head test pattern if there is dot missing in the pattern Check if print density is set properly D gt D D gt gt D o e D 7 Q 35 6 Maintenance This session presents the clean tools and methods to maintain your printer Please use one of following material to clean the printer Cotton swab Head cleaner pen Lint free cloth Vacuum Blower brush 100 ethanol H NH HB N 2 cleaning process is described as following Printer Part Method 1 Always turn off the printer before cleaning Clean the print head when changing a the print head new label roll 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab and 100 ethanol to clean the print head surface Print Head Print Head Element EU Print Head Element Head Cleaner Pen 1 Turn the power off Clean the platen roller when changing 2 Rotate the platen roller and wipe it a new label roll Platen Roller thoroughly with 100 ethanol and cot
22. rinter is printing press the button to pause a print job When the printer is paused the LED will blink green Press the button again to continue the printing job 4 3 Power on utilities There are six power on utilities to set up and test printer hardware These utilities are activated by pressing FEED button then turning on the printer power simultaneously and release the button at different color of LED Please follow the steps below for different power on utilities 1 Turn off the power switch 2 Hold on the button then turn on the power switch 26 3 Release the button when LED indicates with different color for different functions Power on utilities gt x on ulilities The LED color will be changed as following pattern Amber Amber Green Green Amber Red Amber Solid green is 1 Ribbon Sensor Calibration and Gap Release L LLL 2 Gap black mark sensor calibration Release Self test and enter dump mode 4 Set black mark sensor as media Release sensor and calibrate the black mark sensor 5 Set gap sensor as media sensor and Release IL 6 Skip AUTO BAS Release 4 3 1 Ribbon and Gap Black Mark Sensor Calibration Gap black mark sensor sensitivity should be calibrated at the following conditions 1 brand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the ribbon and gap black mark sensor 1 Turn off th
23. s stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required 2 2 2 Interior view N O OF 11 12 Ribbon rewind hub Ribbon rewind gear Gap sensor receiver Media holder Media holder lock switch Gap sensor transmitter Printhead Ribbon supply hub 9 Top cover support 10 Media guide adjustment knob 11 Black mark sensor 12 Platen roller 2 2 3 Rear View N Ethernet interface USB interface Centronics interface RS 232C interface Power jack socket Power switch Fan fold paper entrance chute 3 Setup 3 1 Setting up the Printer 1 Place the printer on a flat secure surface 2 Make sure the power switch is off 3 Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Ethernet RJ 45 interface Plug Switch USB interface Centronics interface RS 232C interface Power Supply Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack 3 2 Open Close the Top Cover 1 Open the printer top cover by pulling the tabs located on each side towards the front of the printer then lift the top cover to the maximum open angle 2
24. the instruction in the software CD disk 34 5 2 Print Quality Possible Cause Recovery Procedure Check if interface cable is well Re connect cable to interface connected to the interface connector The serial port cable pin configuration is Please replace the cable with pin to pin not pin to pin connected connected Not Printing The serial port setting is not consistent Please reset the serial port setting between host and printer The port specified in the Windows driver Select the correct printer port in the is not correct driver The Ethernet IP subnet mask gateway Configure the IP subnet mask and is not configured properly gateway Follow the instructions in loading the Label or ribbon loaded not correctly No print on the label media or loading the ribbon Hibbon run out Continuous feeding The printer setting may go wrong EM labels gap black mark calibration Gap black mark sensor sensitivity is not Calibrate the gap black mark sensor set properly sensor sensitivity is not enough Paper Jam Make sure label size is set properly Set label size exactly as installed paper in the labeling software or program Labels may be stuck inside the printer Remove the stuck label mechanism near the sensor area Poor Print Quality Top cover is not closed properly Close the top cover completely and make sure the right side and left side levers are latched properly Reload the supply Change the ribbon o
25. the printer Note This utility works with printer firmware V6 00 and later versions 3 5 1 Start the Diagnostic Tool ss r Sulu s E 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility About L Interface Features tab jede Zu TEN Printer LE File Nass Bitmap Font Manager Command Tool Interface Printer Configuration Esl rste Sense Printer Infomation Unit Ethernet Setup inch mm Milage Em Check Sum Printer functions RTC Setup lt lt Print Test Reset Printer Factory Default Dump Text Ignore 4UTO BAS Configuration Page Hibbon Density Code Page Paper Country Cade Paper Heightlunit Head up Sensor Media Sensor Reprint After Error Gap Inten Gap Offset urit Bline Inten Post Print Action 7 Continuous Inten Cut Piece Baud Rate Reference Data Bits Direction Parity Offset Stop Bit s Shift gt lt Shift r Clear Load Save Printer setup Printer Status E Get Status 14 COMI 9600 4 8 1 RTS 2009820 FF 033140 18 3 5 2 Printer Function Calibrate sensor Ethernet setup RTC setup 1 Select the PC interface connected with bar code printer 2 Cli
26. the top cover to the maximum open angle 2 Separate and hold open the media holders j 5 Place the paper printing side face up through the media sensor and place the label leading edge onto the platen roller Move the media guides to fit the label width by turning the guide adjuster knob Disengage the top cover support and close the top 11 cover gently 6 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool gt Select the Printer Configuration tab gt Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information Note Please calibrate the gap black mark sensor when changing media Please refer to videos on TSC YouTube or driver CD Loading path for roll labels 12 3 4 2 External Label Roll Mount Installation Option 1 Attach an external paper roll mount on the bottom of the printer 2 Insert a 3 label spindle into a paper roll And install it on the external paper roll mount 3 Open the printer s top cover and separate the media holders to fit the media width 4 Press down the media holder lock switch to fix the media holder 5 Feeds the media through the rear external label entrance chute And place the paper printing side face up through the media sensor and place the label leading edge onto the platen roller 13 6 Move the media guides t
27. this manual may be reproduced or transmitted any form by any means for any purpose other than the purchaser s personal use without the expressed written permission of TSC Auto ID Technology Co Ltd 1 Introduction 1 1 Product Introduction Thank you for purchasing TSC bar code printer Although the printer takes only a small amount of space it delivers reliable superior performance This printer provides both thermal transfer and direct thermal printing at user selectable speed of 2 0 3 0 4 0 or 5 0 ips for TTP 245C series 2 0 or 3 0 ips for TTP 343C series It accepts roll feed die cut and fan fold labels for both thermal transfer and direct thermal printing All common bar codes formats are available Fonts and bar codes can be printed in 4 directions 8 different alphanumeric bitmap fonts and a build in true type font capability You will enjoy high throughput for printing labels with this printer 1 2 Compliances CE Class B EN55022 1998 A1 2000 2 2003 EN55024 1998 1 2001 A2 2003 IEC 61000 4 Series EN61000 3 2 2006 amp EN61000 3 3 1995 A1 2001 FCC Part 15 Class B UL CUL 47 Part 15 CISPR 22 3 Edition 1997 Class ANSI 663 4 2003 _ Canadian 5 003 TUV Safety EN60950 2000 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie diese Hinweis sorgf ltig durch 2 Heben Sie diese Anleitung f r den sp teren Gebrauch auf 3 Vor jedem Reinigen ist das Ger t vom Stromentz
28. ton swab or lint free cloth Use the lint free cloth with 100 ethanol to As needed Tear Bar Peel Bar wipe it _ Do not touch printer head hand If you touch it careless please use ethanol to clean it 36 Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life Continuous printing will cause printer motor overheat Printer will stop printing automatically about 10 15 minutes until motor is cooling down Please don t turn off power when printer pauses or the data transferred to printer buffer will be lost maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution printer and 3 3mm for 300 DPI resolution printer 37 Revise History Date Content Editor section 3 6 2010 91 Revise section 3 4 3 Revise section 3 4 3 Loading media in peel off mode media in peel off mode m 0 11 23 _ section 1 2 and 3 1 2011125 Modify TSC address TSC address Camile 2013 4 2 Modify section 3 4 4 cutter spec Camille Modify section 4 3 2 V7 0 F W self test TSC YouTube web address 201 201558 Modify section 3 4 4 cutter spec Rn section 3 4 4 cutter spe
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