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IsatDock2 MARINE User Manual
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1. The IsatDock2 MARINE is a low power docking station for the IsatPhone 2 handset When ON it will charge the IsatPhone 2 handset whilst docked in the IsatDock2 MARINE Refer to the appropriate section of this IsatDock2 MARINE Installation amp User Manual for additional safety information Store the system in a cool and dry area Do not submerge the system in water Donot place foreign metal objects or debris in the system If debris enters into the system please return to the manufacturer for service A WARNING DO NOT open equipment There are no user serviceable parts inside Ifa DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your phone OFF and DO NOT remove your battery or remove the IsatPhone 2 handset from the cradle when you are in any area with a potentially explosive atmosphere Obey all signs and instructions Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include but are not limited to fuelling areas such as gasoline stations below deck on boats fuel or chemical transfer or s
2. This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing The warranty is a return to base warranty and freight is paid by the sender A charge of USD 195 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect IsatDock2 MARINE User Manual BEAM Communications will not accept responsibility for any invoiced goods or services that are not covered by a BEAM Communications written purchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature This warranty policy may be
3. Assistance amp Track buttons on IsatPhone 2 Best suited for maritime applications POWER 10 32V DC Input 110 240V AC plug pack included PERSONAL ALERT amp ASSISTANCE ALERT FUNCTIONALITY PERSONAL ALERT Configured on IsatPhone 2 Instant Personal Alert button on dock ASSISTANCE ALERT Configured on IsatPhone 2 Supports external I O to trigger Assistance Alert via pendant or button activation INTELLIGENT POTS RJ11 INTERFACE Supports up to 600m of RJ11 Dial ring amp busy tones Integrate to PABX System Supports standard corded amp cordless phones Auto dial amp speed dials available gt BEAM BUTTONS ON DOCK Personal Alert button In call mute Ringer volume UP DOWN In call volume UP DOWN Speakerphone button OTHER FEATURES Charges IsatPhone 2 RJ11 POTS interface PABX Intergration Supports Assistance Alert amp Tracking via IsatPhone 2 2 year repair replacement warranty Active privacy handset In built handsfree speakerphone Adjustable in built ringer Mute facility Status LED with adjustable brightness USB data access Includes IsatDock2 adapters 2x Personal Alert and Assistance Alert IsatDock2 MARINE supports the IsatPhone 2 Personal Alert and Assistance Button capabilities for various land and sea based applications The Personal Alert button is located on the front of the IsatDock2 MARINE A single button press on the dock will send an instant GP
4. Panel Terminate call if speakerphone mode is active Activate speakerphone mode if Privacy Handset mode is active Out of Call Answer inbound call in speakerphone mode LED turns GREEN Speakerphone mode active Location Button Action LED Sound Mode P Mute Press In a Call LED turns RED Muted BA ON OFF Mute the microphone uplink on the privacy handset if LED turns OFF Not muted connected to cradle amp LED flashing Yellow RJ11 POTS in use ga UP DOWN In a Call Audio will sound louder quieter in privacy handset with each press A Increase decrease volume on the internal hardware or privacy handset optional accessory if connected to cradle OR Out of Call A beep will sound indicating the increased decreased ring tone volume Increase decrease volume of incoming ring tone on the internal hardware speaker x Single Press Send a Personal Alert message to the IsatPhone 2 s pre A beep will sound to indicate that a Personal Alert button was pressed lt 1 second configured destination Brightness Out of Call All LED s will change to WHITE and a double beep will sound when ii k dual button Enter LED brightness change mode Press UP and DOWN entering brightness change mode simultaneous arrows to vary intensity Mode will automatically exit after 5 a press seconds after the last button press A short single beep will sound when exiting change mode 1 second Speakerphone Ina Call
5. States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 Do not operate your satellite system when a person is within 55cm of the external antenna A person or object within 55cm of the external antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines As a precaution please maintain the maximum body distance possible from the antenna during call transmission IsatDock2 MARINE User Manual A WARNING ROAD SAFETY COMES FIRST Do not use a hand held cellular terminal satellite phone or mobile when driving a vehicle unless it is securely mounted in a holder for speakerphone operation Before making a call with a handheld terminal satellite phone or mobile park the vehicle stationary Please obey local road laws for hands free speakerphone operation Speakerphones hands free must be installed by qualified personnel Faulty installation or operation can constitute a safety hazard A IMPORTANT Cellular amp Satellite terminals or mobiles operate using radio signals and communication networks Because of this the connection cannot be guaranteed at all times or under all conditions Therefore you shou
6. desk mount configuration Depending on the users requirements the docking station supports both a flat and raised orientation on the desk To configure the IsatDock for a desk installation 1 Fit the mounting bracket to the back of the IsatDock as shown in section 2a wall mounting directions 2 Flip the feet out if required and locate the IsatDock on the desk When desk mounting the security bolts are not required to be fitted IsatDock2 MARINE User Manual 3 Privacy Handset amp Mounting Cup The Privacy Handset is conveniently mounted on to the IsatDock2 MARINE enclosure providing a local handset function The Privacy Handset connects to the docking station via a RJ9 connector The privacy handset is connected beneath the rear panel of the IsatDock Once connected the cable is run out through the foam and placed in the S channel through the base of the phone RJ9 connection Changing Cups 1 Unhook the privacy handset from cup 2 Remove cup cover to expose screws 3 Unscrew 3 screws with a phillips screwdriver 4 Detach the cup and replace with the spring or springless cup 20 There are two unique mounting cups for the privacy handset 1 springless cup for either a desk mounted cradle position or a wall mounted cradle position 2 spring cup for heavy duty use J l DBEAM 1 Springless Cup for Normal light use Desk mounted cradle position The springless cup is fitted to the
7. docking station with the mounting clip in a flush position Wall mounted cradle position The mounting clip can be slid out and reversed producing a protruding point that the Privacy handset rests upon For a wall mounted docking station this retains the privacy handset and the springless cup has enough height to allow the handset to rise up off the clip and out of the mounting cup 2 Spring Cup Heavy duty use cup 4 Access to Rear Connector Bay In harsh environments the Privacy handset is For the IsatDock2 MARINE the external cable actively retained in the mounting cup This is interfaces are at the rear of the docking station achieved by using the spring mounting cup To The cover panel creates the IP rating for the remove the handset from the cup the phone is electrical interface and retains the cables in their lifted up against the pressure of the spring until respective channels The cover panel is fixed in it clears the lower mounting pip and can be place by seven screws removed from the docking station a USB Data Interface b BEAM Alert Loop connection c RJ11 POTS interface d DC power and accessory input e RJ9 Privacy handset IsatDock2 MARINE User Manual 21 5 Connect RJ11 POTS Interface Any standard analogue POTS Plain Old Telephone Service Telephone is supported by the IsatDock2 MARI
8. has a safety temperature range whilst charging of 0 to 45 degrees Celsius 32 to 113 degrees Fahrenheit Due to the increased heating effects on the IsatPhone 2 handset whilst it is docked and being charged it is ideal for the ambient temperature to be at least 18 degrees below the 45 C upper limit for the handset to charge the battery whilst docked If the battery temperature exceeds this 25 limit then the IsatPhone 2 may cease charging until the temperature is reduced Placing Voice Calls Bluetooth calls via IsatPhone 2 The IsatDock2 MARINE allows for Bluetooth audio calls to be placed via the IsatPhone 2 handset while docked Consult the IsatPhone 2 manual for further information on pairing and Bluetooth discovery setup Speakerphone Phone Call Use Mobile Originating 1 By default the Oceana 800 will start all calls in speakerphone mode when dialing on the keypad if RJ11 and privacy handset remain on hook 2 Dial using the full Inmarsat dialing sequence eg 00 country code and telephone number on the IsatPhone 2 handset keypad whilst docked Press the GREEN key on the IsatPhone 2 to start the connection 3 A message will display on the IsatPhone 2 handset to indicate the call is progressing 4 Once the call is connected the STATUS LED will flash to indicate a call is in progress 5 To terminate the call press the RED key on the IsatPhone 2 handset or press the speakerphone button 26 Options A Duri
9. meet market demands and niche applications BEAM s leading edge products are deployed in a wide range of vertical markets including Maritime Transport Government Defence Mining Construction Forestry Emergency Services Relief Aid Telemetry and Rural Telephony Supported by a dedicated team of professionals BEAM has developed solid relationships with its peers and network of distributors worldwide gt BEAM lt DBEAM BEAM Communications Pty Ltd 5 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Information info beamcommunications com Support support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 These notes will appear throughout this manual and should be taken into consideration Terminology DESCRIPTION Falcon Configuration Tool MS Windows Install A Falcon Warning or Caution SMS Short Message Service Thi boland jated text indicat is symbol and associated text indicate a Mobile Originating Describes a call initiated by the IsatDock warning note providing information to prevent a Mobile Terminating damage to equipment or personal injury Describes an incoming call being answered by the IsatDock The Inmarsat IsatPhone 2 handset The symbol mark and logos are owned by the respective companies of which the symbol follows Any use of such marks by BEAM Communications is under license Other trad
10. oBEam USB Data Port a 8 Connecting Power to the Dock The Dock can be powered from the supplied AC Plug pack or connect to an external 10 32V DC power supply ISD950 AC Plug Pack Installation For installation using ISD950 110 240 AC plug pack connect the 4 way Microfit connector from the plug pack to the 4 way power connector on the rear of the IsatDock2 MARINE In this configuration the ignition accessory status is always ON DC Power Source Installation YELLOW N RED BLACK The DC power cable has three wires RED BLACK and YELLOW The RED and BLACK wires are used for the power connection while the YELLOW wire can be connected to a vessels accessories ignition or other similar circuits to control the ON OFF status of the IsatDock2 MARINE in synchronization with a vessels operation By default the IsatDock2 MARINE will stay on for 20 minutes after this input YELLOW wire is switched off If a call is in progress while this occurs the IsatDock2 MARINE will stay on for 20 minutes after the call is terminated Please follow the steps below to connect the DC power cable to the vehicle battery power and the IsatDock2 MARINE RED Vin 10 to 32VDC Route the wire end of the DC power cable to the connection point Connect the BLACK wire to the negative terminal of the battery 10A fuse recommended or the vehicle chassis if negatively grounded chassis Connect the RED wire to the positive termina
11. press ON OFF LED turns OFF Speakerphone mode not active This action is optional only when the Personal Alert Mode for your IsatPhone 2 is configured A beep will only sound if audible alerts are enabled in the Falcon IsatDock2 MARINE User Manual 29 IsatDock2 MARINE Buttons LED lights 30 MUTE BUTTON GREEN RED YELLOW WHITE OFF ILLUMINATED N A Outgoing audio is N A Outgoing audio is muted not muted FLASHING N A N A POTS RJ11 in use N A STATUSLED GREEN RED YELLOW WHITE OFF ILLUMINATED Handset registed and Handset not N A N A able to make a call registered no signal and canort make or receive calls FLASHING Call in Progress N A N A N A ALTERNATING N A Error detected in N A N A communicating with IsatPhone 2 handset Flashing Red Blue SPEAKER GREEN RED YELLOW WHITE OFF ILLUMINATED Speakerphone N A N A Speakerphone mode active mode inactive 1 Mute 2 Personal Alert Button 3 Speakerphone Button 4 Up amp Down 5 STATUS LED Assuring Quality of Service There are conditions that can compromise the quality of the service you may receive These include Obstructions Cabling RF Interference Obstructions Nearby tall buildings or similar structures heavily leafed trees and mountains can all degrade performance as they block the signal between the antenna and the satellites Inmarsat performance is immune from natural environments such
12. 2 The cover in the base of the phone should be rotated 180 degrees to be in the open position 3 Detach the USB Audio adapter from the dock and insert by hand in the base of the IsatPhone 2 To dock the handset open the antenna slightly align the IsatPhone 2 with the phone tray and slide the handset down until it seats flush to the bottom of the tray Swing the phone down into the cradle by applying pressure to the top of the handset An audible click is heard when the phone is in ag oo gas position Mi ze gt IsatDock2 MARINE User Manual 5 To remove the handset from the cradle press the EJECT button at the top of the docking station The dock will swing out and the handset can be removed 6 Place the adapter back in its dedicated slot when the phone is not in the docking unit IMPORTANT Before docking the IsatPhone 2 to the docking station check that the USB Audio adapter has been connected to the IsatPhone 2 stallation Guidelines This guide outlines the process for installing the IsatDock2 MARINE in conjunction with an Inmarsat IsatPhone 2 handset and antenna This kit must not be used with any other device other than the Inmarsat IsatPhone 2 handset and other compatible accessories Only trained personnel should install communication equipment Ensure that the unit is protected from dirt and moisture Select an area to mount c
13. Inmarsat to the SMA antenna connector labelled SAT 4 Connect the GPS SMA Female cable end to the IsatDock2 MARINE s SMA connector 5 Connect the TNC Female antenna cable end to the IsatDock2 MARINES satellite connector A NOTE Refer to the section Antenna Installation for more information on antenna placement and installation Only BEAM approved antenna cables should be used with all docking stations and antennas IsatDock2 MARINE User Manual Anntena Connection Diagram GPS j Antenna Cable ISD710 Marine Active Antenna with Pole Bracket SMA Satellite Antenna Cable A WARNING DO NOT pull with force on the cables from the rear of the IsatDock2 MARINE Please install strain relief clamping for the antenna cables where required Correct installation of the antenna system is a vital part of the IsatDock2 MARINE system to ensure reliable functionality and drop free calls WARNING Changes or modifications not expressly approved by BEAM Communications could void the product warranty WARNING To satisfy FCC RF exposure requirements for mobile transmitting devices a separation distance of 55cm or more should be maintained between the antenna of this device and persons during device operation To ensure compliance operations at closer than this distance is not recommended WARNING Do not place the antenna anywhere there is a source of heat or fumes suc
14. NE It supplies power to the analogue phone as well as ring dial and busy tones The analogue phone can be connected by up to 600m of cabling to the IsatDock2 MARINE RJ11 port xi 7 6 Connecting the BEAM Alert Loop optional IsatDock2 MARINE provides an additional cable pair from the rear cable loom known as the BEAM Alert Loop This provides a Normally CLOSED wire loop which can be used to connect to any passive type of button relay or reed switch in which the action breaks the loop OPEN to activate the programmable Assistance state 22 Connect the BROWN and GREEN wires either directly to the button or it can be extended for longer runs up to 45 meters This loop can support multiple buttons switches wired in SERIES whereby any one of these buttons will OPEN activate the loop when pressed To properly activate the Assistance Alert the loop needs to be OPEN for at least 2 seconds ie holding down the button for 2 seconds activates the Assistance mode A NOTE If the BEAM Alert Loop is going to be used with an external button remember to enable this external loop in the Falcon settings Once enabled the loop will be armed and activated with an open loop condition triggering on Assistance Alert on the IsatPhone 2 7 USB Port Connection IsatDock2 MARINE has a micro USB Data Port to enable upgrading of the firmware advanced configuration and data connection lt N gt
15. NG Failure to use BEAM approved antenna cables will result in degraded performance and may damage the IsatDock2 MARINE This will void the product warranty 31 Electrical amp Environmental Specifications lsatDock2 MARINE 1 x BEAM Alert Loop Bare wire Normally closed loop IN to OUT SD938 40m SMA TNC Cable Kit Active Personal Alert In built single key press SD942 50m SMA TNC Cable Kit Active Connectors Interfaces SD943 60m SMA TNC Cable Kit Active SD944 70m SMA TNC Cable Kit Active SD945 80m SMA TNC Cable Kit Active POTS RJ11 RJ11 2 wire 5REN 600m Adjustable dial ring busy tone configured frequency and adaptive impedance 32 SD946 90m SMA TNC Cable Kit Active lt DBEAM Average Power Average Watts BEAM Antenna TNC Female SD947 100m SMA TNC Cable Kit Active Consumption Current 12v GPS Antenna SMA Female SD960 IsatDock2 Adapter Power w o IsatPhone 2 130mA 1 6W 10 32V DC 4 way microFit RST410 Man Down Pendant Kit AC DC adapter or DC lead i RSTO55A UPS Battery Pack Standby Charging 360mA 4 3W Privacy Handset Port RJ9 connector en Transmit Charging 875mA 10 5W Configuration Data USB Micro gieontent tDock2 MARINE Sleep Mode 5mA 60mW Speakerphone In built spe
16. S position along with a short message to the recipient s This must be configured on IsatPhone 2 to enable a user to send an SMS or email to up to 10 recipients Please refer to the IsatPhone 2 User Manual for further information The Assistance Alert feature can be triggered from the IsatDock2 MARINE by using an external switch or wireless pendant connected to the BEAM Alert Loop of the dock Please ensure that the Assistance Alert settings in the IsatPhone 2 have been configured to enable to send a call e mail or SMS A NOTE For configuration of Personal Alert and Assistance Alert refer to IsatPhone 2 User Manual A NOTE If the BEAM Alert Loop is going to be used with an external button remember to enable this external loop in the Falcon settings Once enabled the loop will be armed and activated with an open loop condition triggering on alert on the IsatPhone 2 Configuration Falcon can be downloaded from http www beamcommunications com support isd2marine Follow the instructions in the downloaded application to install Once complete connect your PC to the USB port of the terminal and start Falcon You can then use the application for a range of options such as View the status of the IsatDock 2 signal temperature input voltage Firmware maintenance Configure different POTS RJ11 settings IsatDock2 MARINE User Manual A NOTE Entering the firmware upgrade mode will be acc
17. aker microphone Br 7 2x IsatDock2 Adapters Peak Current 3 5A 42W Certifications 110 240V AC Plug Pack Physical Specifications Metric Imperial Inmarsat Type Approval FCC CE Compliance Electrical Safety RoHS Industry Canada C Tick EMC Compliance Privacy Handset Dimensions 270 x 189 x 101 10 6x7 4x4 IP54 Rating 10 32V DC Power Cable mm inches i PR 7 en 5 Protected against dust limited ingress no harmful 2m Alert wiring loop Weight gt dock 1 67kg 3 67Ibs deposits User manual amp Quick Start Guide A f 4 Protection against water sprayed from all directions Total Kit Weight 2 72k i 2 9 5 99lbs limited ingress permitted Wall mounting plate Environmental Specifications E Operating Range art 22 F to 158 F SD710 Maritime Antenna Active Storage 35 C to 85 C BTFtoHaser SD932 6m SMA TNC Cable Kit Active Battery Charging OC to 45 C 4329F to 113 F SD933 13m SMA TNC Cable Kit Active Temp NOTE Humidity lt 75 RH SD934 18m SMA TNC Cable Kit Active gt i A y EE 60955 SON SMA INC Cable Kit Active pecifications are subject to change without notice It is ideal for the ambient temperature to be approximately 18 degrees below the 45 C upper limit for the handset to charge the battery whilst docked 1 Physical Dimensions ISD2 MARINE Dock 2 Physical Dimensions Wall Bracket IsatDock2 MARINE User Manual 33 Trouble Shooting This chapter provides information to help you troubl
18. as clouds fog rain snow wind and smoke gt N Mw Cabling Using an externally mounted antenna provides an ideal solution for many applications It is very important that both the antenna cabling and antenna are BEAM approved products Always ensure all RF connectors are screwed together firmly and ensure there are no sharp bends in the cabling between the IsatDock2 MARINE and the antenna RF interference All wireless devices including satellite telephones are susceptible to RF radio frequency interference from other electronic devices This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other Symptoms of RF interference Symptoms of RF interference often resemble those that arise when an antenna is being operated with an obstructed view of the sky Some of these symptoms include erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the antenna IsatDock2 MARINE User Manual Mitigation of RF Interference Service degradation due to RF interference can be significantly improved by Increasing the distance and moving the antenna off axis from the source ofthe interference and Using an external band pass filter and an external antenna AN WARNI
19. d calls the call will remain active for 90 seconds even if the RJ11 POTS phone is placed ON HOOK To end the call immediately the other calling party must hang up ON HOOK the call Data use Ensure that you have installed the BEAM USB driver see section USB Driver Installation shown on page 28 The IsatDock2 MARINE allows for circuit switched data via the BEAM USB data port that is presented when plugged into your PC Follow the normal procedures with your data application to connect Once connected the Call LED will be flashing YELLOW Once the circuit switched connection has ended the Call LED will turn off A NOTE During a data connection the RJ11 POTS handset cannot make or receive voice calls An unavailable tone will be heard on the RJ11 POTS handset Privacy Handset Use Mobile Originating 1 Remove the privacy handset from its cup 2 Dial using the full Inmarsat dialing sequence eg 00 country code and telephone number on the IsatPhone 2 keypad whilst docked Press the GREEN button to start the connection 3 A message is displayed on the IsatPhone 2 to indicate a call is in progress 4 Once the call is connected the STATUS LED will flash to indicate a call is in progress 5 Press the RED key on the IsatPhone 2 handset or return the privacy handset to its cup to terminate the call Options A During a call you may switch to speakerphone mode by pressing the speakerp
20. e Contents Optional Accessories Additional Information BEAM Alert Loop Other Resources Available Online Safety Information Safety Transceiver IsatPhone 2 IsatDock FCC Information Electronic Devices Pacemakers Other Medical Devices Posted Facilities Aircraft IsatDock2 MARINE Key Features Personal Alert Assistance Alert Configuration using Falcon Configuration using Remote Commands Equipment Overview Docking amp Undocking IsatPhone 2 handset Installation Guidelines Routing Cables Guidelines for Electrical Connections Installation Procedure Installing the IsatDock2 MARINE Cradle IsatDock2 MARINE Usage Operation ofthe IsatPhone 2 Placing Voice Calls Mute Mode USB Driver Installation Personal Alert and Assistance Alert Operations IsatDock2 MARINE User Manual 12 14 15 16 17 25 IsatDock2 MARINE Front Panel IsatDock2 MARINE Buttons LED lights Assuring Quality of Service Specification Summary 32 Electrical amp Environmental Specifications IsatDock2 MARINE 1 Physical Dimensions MARINE Dock 2 Physical Dimensions Wall Bracket Trouble Shooting 34 BEAM Warranty Conditions 35 IMPORTANT Please read the following information carefully before installing and using the IsatDock2 MARINE Failing to follow instructions may compromise the safety ofthe product and may result in personal injury and or equipment damage Please consult your supplier ifyou have any further questions
21. e areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Posted Facilities Turn your phone OFF in any facility where posted notices require such as hospitals and on board aircraft IsatDock2 MARINE User Manual IsatDock2 MARINE is an intelligent docking station specifically designed for the Inmarsat IsatPhone 2 satellite handset IsatDock2 MARINE allows the IsatPhone 2 handset to be used in a wide variety of applications It enables you to use an intelligent RJ11 POTS connection with a standard corded cordless or DECT handset Alternatively it can also be interfaced with a PABX system IsatDock2 MARINE has an in built speakerphone for convienent handsfree operation The IsatDock2 MARINE support and provide easy access to many features of IsatPhone 2 whilst docked such as Assistance Alert instant Personal Alert and Tracking DESIGN All in one design P54 Maritime grade design High quality ABS plastic Enhanced phone docking mechanism Robust USB amp Audio Connection Accessible control buttons Dedicated Personal Alert button on dock Auto sensing off hook privacy handset Complete cover over IsatPhone 2 Single action insertion Single button release In built speakerphone for handsfree Wall or desk mounting bracket Cable routing LEFT TOP BOTTOM Integrated antenna connection GPS GSPS Easy access to
22. emarks and trade names are those of their respective owners Radio Frequencies Sub Miniature version A co axial RF connection Connector type and reference for the POTS telephone port 4P4C connector for the privacy handset Plain Old Telephone Service Global Positioning System Inmarsat s Global Satellite Phone Service IsatPhone 2 A Note Important Tip Header This symbol and associated text indicate a note providing general operating information i SMA AN RJ11 RJ9 Interference Header POTS All wireless phones may get interference which GPS could affect performance GSPS PABX gt Record Header Write details of your unit for easy reference when required Ideal when troubleshooting Private Analogue Branch Exchange IsatDock2 MARINE User Manual Check that your IsatDock2 MARINE package contains all of the following items L 1xIsatDock2 MARINE docking station L 2x satDock2 Adapters 1x 110 240V AC Plug Pack 1 x Privacy Handset 1 x 10 32V DC Power Cable c O eh el 1 x 2m Alert wiring loop C 1x Wall Mounting plate L User Manual amp Quick Start Guide Falcon Configuration Tool is available for download from http www beamcommunications com support isd2marine Optional Accessories The following optional accessories are available for your IsatDock MARNIE Active Antennas ISD710 Maritime Antenna Active Antenna Cable Kits for Act
23. eshoot problems you may encounter while running the IsatDock2 How do I know if my IsatPhone 2 is registered on the Inmarsat network A The STATUS LED of the docking station will change to GREEN when the handset is registered and able to make calls on the network The IsatPhone 2 will also indicate Inmarsat in the top left corner ofthe screen display The handset and docking station turn s OFF every 20minutes A Ensure the Ignition Accessories wire is connected to power If this is not connected or connected to ground the docking station will go into sleep mode after 20 minutes by default os No power on IsatDock2 A Check power is connected to the interface unit Ensure the Connector cable to the IsatDock is firmly fitted Check all the connection cables to and from the IsatDock 34 The signal bars are low or fluctuating and call quality is poor B party has no audio Ensure all antenna connectors are tight The antenna is operating in a location that it can see the satellite and there are no obstructions BEAM certified antenna cabling is being used and there are no sharp bends or cuts in the cable If using a fixed passive antenna ensure it is orientated correctly and pointing at the satellite Privacy Handset must be docked in its cup when not in use Check that MUTE is not ON indicated by turning RED Check the signal strength on the ha
24. expanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty 35 BEAM Communications GLOBAL HEAD OFFICE Tel 61 385884500 Fax 61 3 9560 9055 AMERICAS Tel 1 954 976 5062 EUROPE Tel 44 208 144 1405 Fax 44 208 289 3542 Info info beamcommunications com Support support beamcommunications com lt N gt oBeEam www beamcommunications com PART USRMAN008101
25. h as the ship s exhaust 2a Wall Mounting Orientation There are nine screw holes available for mounting the bracket to a wall It is recommended that a minimum of 2 screws are used to ensure the docking station is mounted securely Hi e Q 2 O There are four keyhole shaped slots in the mounting bracket that mate with feet on the rear of the docking station To attach the bracket the larger end of the keyhole will pass over the feet The dock is then slid down to lock the feet into the narrow section of the keyhole lt N gt oBEam b Slide the dock down Q Final lock position Once the dock has been locked onto the mounting bracket on the wall the security bolt is then slid into place locking the dock to the wall The Security Bolt Security bolt ensures the MARINE docking unit is firmly fixed to the wall and prevents the docking station from sliding back up freeing the dock The security bolt is 4mm in diameter and has a slot for a flat blade screwdriver The bolt under the privacy handset mounting cup must be fitted prior to the cup being screwed into place The bolt is then covered with a plug The security bolt passes through the docking station and needs to be in place to create a seal against the o rings at the rear of the Dock and maintain the waterproof rating a N 2b Desk Mounting Orientation The IsatDock2 MARINE supports a
26. he electrical radio system operation The ignition system is the most common source of electrical noise interference Before you begin installation ensure that the ignition wiring and connections to the battery are in good working condition Install provided fuses into the BATT and ignition sense accessory wires A WARNING Do not connect the IsatDock power cable to power the unit until the full installation is completed on Procedure Installing the IsatDock2 MARINE Cradle Install the components in the following order More detailed instructions can be found in the sections following 1 Install the external BEAM antenna 2 A Wall Mounting Orientation B Desk Mounting Orientation Connect the privacy handset amp cup Access to rear connector bay Connect POTS RJ11 Interface Connect the BEAM Alert Loop optional Connect USB Connect power cable Cable routing 0 Water Resistant IP54 Rating Pon Ow Pp w 1 BEAM Antenna Connection To connect the IsatDock2 MARINE to the GSPS BEAM Antenna requires the use of certified satellite and GPS antenna cables These cables are purpose built cables as approved by BEAM to manage the power requirements for the antenna system 1 Refer to the antennas installation guide for antenna mounting and location requirements 2 Connect the antenna cable labelled GPS to the SMA antenna connector labelled GPS 3 Connect the antenna cable labelled
27. hone button on the IsatDock Return the privacy handset to its cup B To return the call back to the privacy handset remove the privacy handset from its cup Mobile Terminating 1 Answer the incoming call by un cupping the privacy handset from its cup 2 Press the RED key on the IsatPhone 2 handset or return the privacy handset to its cup to terminate the call Mute Mode Mute functionality The mute function of the IsatDock2 MARINE allows the user to mute the uplink microphone audio on the privacy handset and or internal hands free microphone 1 During a call Press the Mute button on the front of the IsatDock2 MARINE a RED LED will illuminate the Mute button to confirm that the uplink audio is muted IsatDock2 MARINE User Manual 2 To exit the mute mode press the mute button once USB Driver Installation The IsatDock2 MARINE USB data port requires an interface driver to be installed on the user s computer prior to undertaking data communication 27 Personal Alert Assistance Alert and Tracking Configuration optional Personal Alert amp Assistance Alert Operations Please refer to the Inmarsat IsatPhone 2 User Manual to configure the Personal Alert and Assistance button operation and destinations Initiate an Instant notification When the Personal Alert button of the IsatDock2 MARINE is pressed the IsatPhone 2 handset will trigger and send a GPS position and short message via SMS or email according
28. ive Antennas ISD932 6m cable kit Active ISD933 13m cable kit Active ISD934 18m cable kit Active ISD935 31m cable kit Active ISD938 40m cable kit Active ISD942 50m cable kit Active ISD943 60m cable kit Active ISD944 70m cable kit Active ISD945 80m cable kit Active ISD946 90m cable kit Active ISD947 100m cable kit Active Additional Accessories ISD960 IsatDock2 Adapter RSTO55A UPS Battery Pack RST410 Man Down Pendant Kit See your service provider for pricing and availability of these quality BEAM accessories Additional Information For the latest in supporting software and documentation for IsatDock please go to www beamcommunications com support isd2marine Configuration To configure your IsatDock2 you must first install the Falcon software which also includes the BEAM USB Drivers for Microsoft Windows based operating systems Other Resources Available Online Advanced Configuration inbuilt to Falcon Quick Start Guide amp Manual Antenna Installation Guide IsatPhone 2 firmware upgrade if required A Personal Alert Personal Alert functionality must be configured on the IsatPhone 2 handset directly The Personal Alert button on the IsatDock2 MARINE will only operate once the IsatPhone 2 has been configured CONTENTS BEAM IsatDock2 MARINE Part Number About BEAM Communications Conventions in this Manual Terminology Packag
29. l of the battery It is recommended to add the 5A fuse supplied between them Connect the YELLOW wire to the vessel accessory power If the accessory power is unavailable this may be connected to a switch It is recommended to add a 1A fuse between them The accessory wire enables the IsatDock2 MARINE to turn on and off as the vessel key is enabled or disabled If this function is not required the YELLOW wire MUST be connected to the RED wire Connect the 4 way Microfit connector on the DC power cable to the 4 way power connector on the rear cable loom of the To Battery Positive Terminal f BLACK YELLOW ON SLEEP Requires 5A Fuse OV Power Ground To Negative Terminal or chassis To ON OFF switch 1A Fuse recommended IsatDock2 MARINE User Manual IsatDock2 MARINE 9 Cable Routing The IsatDock provides three different cable routing options when installing the docking station Cables may exit via path A that travels around to the top of the dock allowing for the interface cables to be run with the external antenna connections Path B directs cables out the base of the dock while path C results in cables exiting to the side 23 Optional through wall Right angled adapters can be fitted to the antenna connectors to allow rou
30. ld never rely solely upon any wireless device for essential communications for example emergency calls IsatDock FCC Information This equipment has been tested and found to comply with the limits for a Class B digital devices pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more ofthe following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device has been designed to operate with antennas ISD710 AT1595 82 ISD715 ISD720 AT1595 83 and having a maximum gain of 6dBi Antennas having a gain grater than 6dBi dB are strictly prohibited for use with this device To
31. ndset Ensure the Headset connector at the base of the IsatPhone 2 is not obstructed and there is no dust or foreign objects in the connector socket I am looking for the latest manuals and support information on the docking station The docking station appears to be cycling ON OFF and the handset is not registering Visit http www beamcommunications com support Dropped calls Ensure the power supply can provide at least 3 5A at 12volts If power is being supplied from a battery ensure the connections are tight and the contacts are clean aa i Due to a satellite network when you are in motion the satellite signal may become obstructed such as buildings bridges tunnels larger vehicles Check the antenna connection Ensure the antenna cable has not been damaged Ensure that only approved antenna cable has been used Refer to Antenna Install Guide on BEAM website support gt BEAM BEAM Warranty Conditions BEAM Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any
32. ng a call you may use the optional privacy handset by taking the privacy handset out of its cup This automatically directs the call audio to the privacy handset B To return the call back to speakerphone mode press the speakerphone button and return the privacy handset to its cup Mobile Terminating 1 Answer the incoming call by pressing the speakerphone button or the GREEN key on the IsatPhone 2 handset 2 Once the call is in progress the same options are available as described in Speakerphone Phone Call Mobile Originating 3 Press the RED key on the IsatPhone 2 handset or press the speakerphone button to terminate the call RJ11 POTS phone use Mobile Originating 1 Lift the RJ11 POTS phone handset OFFHOOK and listen for the dial tone The mute LED will flash yellow to indicate the RJ11 POTS is in use 2 Dial using the full Inmarsat dialing sequence eg 00 country code and telephone number on the RJ11 telephone keypad gt BEAM 3 A message will display on the IsatPhone 2 handset indicating the number called and that the call is progressing 4 Once the call is connected the STATUS LED will flash to indicate a call is in progress 5 Place the RJ11 POTS phone handset ON HOOK to terminate the call Mobile Terminating 1 The RJ11 POTS phone will sound its ringer 2 Lift the RJ11 POTS phone handset OFFHOOK to answer the call A NOTE default operation For mobile terminate
33. ompanied by a long beep followed by three short beeps Configuration Using Remote Commands Configuration instructions or Remote Commands can be sent to the terminal via SMS and most settings are supported that are normally accessible from Falcon Please refer to the Falcon user manual for more information A NOTE Due to memory limitations it is recommended that users have no more than 20 SMS messages in their inbox If this amount is exceeded the processing of remote commands and the ability to retrieve the messages via the Falcon tool may be compromised ei DOE Sho ON ay 11 12 Cover Lock Clasp Marine Cover Mounting Cup spring or springless cup option Privacy Handset Speaker under handset Speakerphone Button Microphone IsatPhone 2 Eject Button IsatPhone 2 not included Function Buttons Status Indication LED Back Panel Connectors a USB Data Interface b BEAM Alert Loop connection c RJ11 POTS interface d DC power and accessory input e RJ9 Privacy handset IsatDock2 Adapter 13 Docking amp undocking the IsatPhone 2 handset To place the IsatPhone 2 into the docking unit both the covers on the external antenna connectors and the USB Audio connectors need to be opened 1 The antenna cover must be placed at 180 degrees to the antenna connector cavity and run parallel to the side of the phone push down into open position
34. omponents where there is no interference with other objects A strong mounting surface should be chosen to ensure the terminal doesn t loosen over time Mount all components securely for safe day to day operation Always use the supplied mounting hardware Leave space around the unit to allow airflow and ensure there is adequate clearance for cables Ensure the units can be easily accessible for servicing Routing Cables Route cables so they are protected from pinching sharp edges and crushing Use grommets wherever a cable must pass through a hole in a metal panel e Keep all in line connectors accessible Foran extra clean installation a hole may be driven through the surface directly behind the docking station Guidelines for Electrical Connections The system is designed to operate 10 to 32 Volt DC electrical systems only The best power connection point for the positive primary power lead is the positive terminal of the battery Often direct connection to the battery is inconvenient and you may find it easier to connect the positive leads to the starter solenoid Always select a point as close as possible to the battery Connect the negative primary power leads to agood ground point on the vessel or at the battery If you must attach the negative primary power lead directly to the negative pole ofthe battery Many parts of a vessel can produce gt BEAM electrical noise that interferes with t
35. reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power EIRP is not more than that required for successful communication A WARNING Changes or modifications not expressly approved by BEAM Communications could void the product warranty lt N gt oBEam Electronic Devices Most modern electronic equipment is shielded from RF signals However certain equipment may not be shielded against the RF signals from your wireless phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches 6 be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research Persons with pacemakers Should ALWAYS keep the phone more than six inches from their pacemaker when phone is turned ON Should turn the phone OFF immediately if you have any reason to suspect interference is taking place Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your phone OFF in health care facilities when any regulations posted in thes
36. special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by BEAM Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a purchase order and or warranty processing arrangements have been agreed upon in writing by BEAM BEAM Communications does not warrant any installation maintenance or service of the Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months and 24 months replacement warranty for Docking Station units ONLY from the date of shipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use
37. st compatible firmware installed For more information visit www beamcommunications com support isd2marine Starting Up 1 Retract the antenna on the IsatPhone 2 handset and place in slightly open position 2 Place the IsatPhone 2 as per instructions Docking amp Undocking on page 15 3 Turn vehicle ignition on The IsatPhone 2 will automatically power up on and the handset will then start to initialise a 3 tone rising beep indicate when a successful connection has been made between the docking station and the IsatPhone 2 4 Wait for the IsatPhone 2 handset to register on the Inmarsat network The STATUS LED on the docking station will turn green when a successful registration has taken place 5 You are now ready to make and receive calls IsatDock2 MARINE User Manual NOTE 1 Ifthe IsatPhone 2 is removed from the dock during a call the call will drop out during this transition 2 One common cause for connection failure is a flat IsatPhone 2 battery which prevents the IsatPhone 2 from turning ON In these instances the docking station will attempt to charge the IsatPhone 2 handset while it is switched OFF until enough charge is present for the IsatPhone 2 to turn ON This charging period can take up to 20 minutes depending on how flat the battery IsatPhone 2 handset The IsatDock2 MARINE provides charging power to the IsatPhone 2 handset The IsatPhone 2 battery is a lithium ion cell which
38. ting of cables through a wall A clean installation free of any visible cabling can be achieved by running the interface cables from the connector bay along path A and through the same holes SMA Adapter GPS TNC Adapter GSPS S C J 24 10 Water Resistant IP54 Rating The IsatDock2 MARINE has an ingress Protection rating of 54 When installing the IsatDock it is important that the following steps are taken to ensure the protection is maintained The MARINE cover is closed over the IsatPhone 2 Ensure the latch is engaged and clicked in place Rear Cover Screwed in Place The rear cover of the MARINE dock must be screwed down with at least the four screws indicated below to ensure the waterproof seal is achieved indicated by a amp b Care should be taken placing the cables in the respective cable guides as any damage to the sealing foam will compromise the water resistant foam seal DIES Ir MARINE Cover The IsatDock2 MARINE docking station achieves an IP54 rating over the handset by the use ofa hinged cover The cover is released by the latch at the base of the cover Cover Latch Operation of the IsatPhone 2 Prepare the Inmarsat IsatPhone 2 Ensure that the IsatPhone 2 Handset has the late
39. to your handset s settings Refer to IsatPhone 2 User Manual for further information Assistance Alert IsatDock2 can be configured to trigger the Assistance Alert function of the IsatPhone 2 handset via the BEAM Alert Loop The Alert can also be activated by pressing the Assistance button on the top of the handset when docked Assitance Alert must be configured to Handsfree Call gt OFF in the IsatPhone 2 Settings to ensure correct handsfree operation when docked Tracking Button 28 A IMPORTANT If the BEAM Alert Loop is going to be used with an external button remember to enable this external loop in the Falcon settings Once enabled the loop will be armed and activated with an open loop condition triggering an alert on the IsatPhone 2 lt SBEAM Personal Alert Button T IsatDock2 MARI lt DBEAM IsatPhone 2 Tracking Functionality The Tracking Button turns the periodic tracking functionality of the Isatphone 2 ON and OFF In order to send a tracking message the following conditions must be fulfilled for a docked handset 1 The GPS receiver of the IsatPhone 2 has acquired enough satellite signals and navigational data to calculate a positional solution fix 2 The IsatPhone 2 is registered with the GSPS network 3 Tracking is configured and enabled on the isatPhone 2 handset SS VD Assistance Alert Button IsatDock2 MARINE Front
40. torage facilities areas where fuel odors are present for example if a gas propane leak occurs in a car or home x areas where the air contains chemicals or particles such as grain dust or metal powders x any other area where you normally would be advised to turn off your vehicle engine lt N gt BEam Safety Transceiver IsatPhone 2 Your handset is a low power radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals NOTE Refer to Inmarsat IsatPhone 2 Manual for additional Information The Inmarsat IsatPhone 2 handset has an in built transceiver which is designed to be used with an external antenna This antenna transmits RF energy The BEAM antenna fitted via an extension coaxial cable to the cradle must be located more than gt 55cm from the human body person when in operation International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy These standards are based on extensive scientific review by scientists engineers and physicians from universities government health agencies and industry groups They review the available body of research to develop ANSI standard These ANSI standards are reviewed regularly for research development International Commission on Non lonizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektrotechniker VDE DIN 0848 United
41. y inmarsat BEAM Inmarsat Approved User Manual lt DBEAM Product name IsatDock2 MARINE Manual revision 01 Part Number USRMAN008101 Release date October 2014 BEAM Communications Pty Ltd 5 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2014 BEAM Communications Pty Ltd All rights reserved IsatDock2 MARINE User Manual BEAM Communications a wholly owned subsidiary of World Reach Limited WRR listed on the Australian Stock Exchange is a world leader in design manufacture and distribution of specialised communications equipment for the Inmarsat Satellite Network BEAM s commitment to be at the forefront has continued to increase its share of the global satellite communications market Its premium distribution network spans the world Recognized as a leading provider of satellite communication solutions BEAM specializes in Voice Data Tracking and customized solutions BEAM develops innovative products and services to
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