2844-Z - JUTA
Contents
1. 18 Internal ZebraNet PrintServer II Communications 18 Serial Communications nenn 18 Adjusting the Print Width 0 20 Adjusting the Print Darkness 20 Adjusting the Print Speed 20 Operation amp Options Thermal Printing 4 er ee 21 Replacing Supplies a tiie vore een 22 Adding a New Transfer Ribbon 22 Replacing a Partially Used Transfer Ribbon 22 Printing 1n a eed aes ae he eee 23 Printing on Fan Fold Media 24 Using the Cutter Option 25 Printing on Linerless Labels 0 26 Maintenance ain MP LETT 27 Print Head Considerations 28 Media Path Considerations 000 nenn 28 Cleaning Card Considerations 28 Platen Considerations 02000 nenn 29 Lubrication 4 es en hr 29 Parts List au sent sn ho erh 30 2844 2 Spares 4 cus dune mew Epor Ree le 30 LP2844 Zspares nenn 32 Replacing the Platen eee 34 Replacing the Print Head 1 0 2 eee eee 35 Direct Thermal LP Model 0e 36 Thermal Transfer TLP 4 38 Troubleshooting Res lutions Beil ek ee DE2. 49 maintenance 27 print 4 manual calibration 46 cleaning 27 37 39 24 replacing 36 38 media guides 4 10 print head replacing 35 media specifications 52 print guality 44 media loading 9 print 20 media outside length 9 20 print width adjusting 49 printing modes 7 OPENINE n nnn 3 printing specifications 51 Operation i eee ee 21 PrintServer 17 18 57 operator contols 14 programming language 53 OPOS ss iced aid anne 21 outside length media 9 o quality problems 44 62 980410 001 Rev A recalibrating the printer 47 related documentation 6 release latches 3 replace the printhead 38 replacing supplies 22 resetting the factory defaults 48 49 TIDDON E 22 ribbon carriage 4 ribbon sensor printout 44 ribbon specifications 52 ribbon loading 11 S serial communication 18 serial connector pinouts 58 serial interface 17 serial parameters default
3. 28 980410 001 Rev A Platen Considerations The standard platen drive roller normally does not reguire cleaning Paper and liner dust can accumulate without effecting print operations Contaminates on the platen roller can damage the print head or cause the media to slip when printing Adhesive dirt general dust oils and other contaminates should be cleaned immediately off the platen However the non stick platen roller on linerless media printers reguires freguent cleaning to keep adhesive buildup from occurring and transferring to the print head and the media path Keep a new platen available as a spare and install it whenever the printer has significantly poorer performance print guality or media handling If sticking or jamming continues even after cleaning you must replace the platen The platen can be cleaned with a fiber free swab such as a Texpad swab or a lint free clean damp cloth very lightly moistened with medical grade alcohol 70 pure or better 1 Open the media door and remove the media 2 Clean the platen surface with the alcohol moistened swab Rotate the platen while swabbing Repeat this process two to three times with a new swab to remove residual contaminates Adhesives and oils for example may be thinned by the initial cleaning but not completely removed 3 Discard the cleaning swab or pen after use Allow the printer to dry for one minute before loading labels Lubrication No lubri
4. 2 980410 001 Rev A Inspecting the Printer Look at the outside of the printer and make sure that all parts are present Feed Status Button Light Release Latches Power Power Interface Switch Supply Connectors Receptacle vary by option Opening the printer To access the media compartment you must open the printer Pull the release levers towards you and lift the cover 980410 001 Rev A 3 INSPECTING THE PRINTER continued After opening the printer check the media compartment Tear Bar Ribbon Carriage Print Head Supply Hub Take Up Hub Take Up Gear Ribbon Media Hangers Head Up Sensor Lock down Screw Gap Media Guide Sensor Adjuster Roller 4 980410 001 Rev A Closing the printer For TLP printers hold the top cover and press the kick stand cover lock to release Lower the top cover The ribbon carriage automatically folds up into place Press down until the cover snaps closed 980410 001 Rev A Reporting Damage If you discover damage or missing parts Immediately notify and file a damage report with the shipping company Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy Keep the carton and all packing material for inspection Notify the authorized reseller Related Documentation Depending on the opt
5. Use the Zebra supplied power supply that came with your printer Never operate the printer and power supply in an area where they can get wet Serious personal injury could result 1 Make sure the power switch is in the off position down 2 The DC power supply has a barrel connector on one end that must be inserted into the power supply receptacle on the back of the printer 3 Insert the separate AC power cord into the power supply 4 Plug the other end of the cord into an appropriate AC electrical outlet C C Plug S t Varies by Country 2 UN Barrel Connector Switch Power Supply Receptacle 8 980410 001 Rev A Loading Roll Media When you load media you must place the roll on the media hangers and then adjust the media guides You must use the correct media for the type of printing you reguire When printing without a ribbon you must use direct thermal media When using ribbon you must use thermal transfer media The printer s ribbon sensor detects motion of the supply spindle Placing the Roll in the Media Compartment 1 Whether your roll media is inside or outside wound you load it into the printer the same way Open the printer Remember that you need to pull the release levers toward the front of the printer Remove the outside length of media During shipment the roll may become dirty when handled or dusty when stored Removing the outside len
6. output from the printer always in the ACTIVE condition when the printer is turned on 8 Not Used 9 5V 0 75 A fused The maximum current available through the serial and or parallel port is not to exceed a total of 0 75 Amps When XON XOFF handshaking is selected data flow is controlled by the ASCII control codes XON and The DTR control lead will have no effect Interconnecting to DTE Devices The printer is configured as data terminal equipment DTE To connect the printer to other DTE devices such as the serial port of a personal computer use an RS 232 null modem crossover cable Figure 31 shows the required cable connections Interconnecting to DCE Devices When the printer is connected via its RS 232 interface to data communication equipment DCE such as a modem a STANDARD RS 232 straight through interface cable must be used Figure 32 shows the connections required for this cable 58 980410 001 Rev A Connecting the Printer to a DTE Device DB 25S DB 9P DB 9S DB 9P Connector Connector Connector Connector to DTE Device PC to Printer to DTE Device PC to Printer OONDOABRWN 2 3 4 5 6 7 8 20 22 Connecting the Printer to a DCE Device DB 25S DB 9P DB 9S DB 9P Connector Connector Connector Connector to DCE Device to Printer to DCE Device to Printer RXD TXD C
7. z Have you turned on the printer power z Check power connections from the wall outlet to the power supply and from the power supply to the printer 2 The printer is on and in an idle state z No action necessary 980410 001 Rev A 41 3 The printer has failed its power on self test POST If this error occurs right after you turn on the printer contact an authorized reseller for assistance There is a shortage of memory If this error occurs after you have been printing turn the printer power off and on Then resume printing 4 The printer is receiving data z As soon as all of the data has been received the status LED will turn green then the printer will automatically resume operation 5 Either the media or ribbon is out Load a roll of media following the instructions in Loading the Media on page 9 Then press the feed button to resume printing Load a roll of ribbon following the instructions in Loading the Ribbon on page 12 Then press the feed button to resume printing The print head is open Close the top cover Then press the feed button to resume printing 6 The printer is paused Press the feed button to resume printing 42 980410 001 Rev A 7 The print head is under temperature z Continue printing while the print head reaches the correct operating temperature The print head is over temperature z Printing will stop until the print head cool
8. 19 set communications SC 19 8 uy na re 30 status zs re 41 status light 3 14 supplies 0 2 0 0 eee ee eee 22 supply roll 2 0 2 s ci 11 switch power 14 T take up 11 test label cic stie nodes 15 thermal printing 21 thermal 22 thermal transfer 38 TEP printers o irem 38 top cover closing 5 top cover opening 3 trademarks iii troubleshooting tests 47 U Us ae 54 universal serial bus 18 USB communication 18 USB interface 17 v volt ge usa cede kee u 8 Z ZebraNet 17 18 57 ZPE 53 980410 001 Rev A 63 Zebra Technologies Corporation
9. 3 Press and hold the feed button until the green status LED flashes once then twice Release the feed button 4 The printer will set the media sensor for the label backing being used After it is done making this adjustment the roll will automatically feed until a label is positioned at the print head 5 A profile of the media sensor settings similar to the example below will print Upon completion the printer will save the new settings in memory and the printer is ready for normal operation 6 Press the feed button One entire blank label will feed If this does not happen try defaulting refer to the four flash sequence in Feed Button Modes on page 49 and recalibrating the printer NOTE Performing a manual calibration disables the auto calibration function To return to auto calibration default the printer see the four flash sequence in Feed Button Modes on page 49 MEDIA 100 080 MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDI 46 980410 001 Rev A Printing a Configuration Label Troubleshooting Tests To print out a listing of the printer s current configuration refer to the one flash sequence in Feed Button Modes on page 49 Recalibration PRINTER CONFIGURATION Zebra Technologies ZTC TLP2844 2 200dpi DARKNESS TEAR OFF PRINT MODE MEDIA TYPE SENSOR TYPE PRINT METHOD PRINT WIDTH LABEL LENGTH
10. II for Ethernet Networks Installation and Operation Guide part number 46716L for details regarding this interface Serial Interface Requirements The required cable must have a nine pin D type DB 9P male connector on one end which is plugged into the mating DB 9S serial port located on the back of the printer The other end of this signal interface cable connects to a serial port at the host computer Depending on the specific interface requirements this will most likely be a null modem cable For pinout information refer to page 58 980410 001 Rev A 17 Communicating with the Printer Universal Serial Bus USB Communications The printer 1s a terminal device when using a universal serial bus interface You can refer to the Universal Serial Bus Specification for details regarding this interface Parallel Communications When using the parallel port typically there is no setup is required once the cable is plugged in If you should encounter any problems consult the user s guide that came with your computer Internal ZebraNet PrintServer Communications You can refer to the ZebraNet PrintServer for Ethernet Networks Installation and Operation Guide part number 46716L for details regarding this interface Serial Communications Serial communications between the printer and the host computer can be set by either autobaud synchronization or the SC command Autobaud Autobaud synchronization allo
11. SHOWN Motor Stepper motor set of 2 105910 051 Power Supply 100V 240V C7 with all cords 105950 043 U S 120V IEC320C7 set of 5 105950 038 Power Cords Euro 220V IEC320C7 set of 5 105950 039 U K 240V IEC320C7 set of 5 105950 040 Australia 240V IEC320C7 set of 5 105950 041 Compact Discs ZPL Desktop Printers includes User s Guides 105950 053 p Service Documentation 105950 051 Packing Materials Box inserts bags 105950 050 30 980410 001 Rev A Risk of explosion if battery is 12 CAUTION replaced with an incorrect type Note Recycle batteries according to local guidelines and regulations 31 980410 001 Rev A LP 2844 Z spares PART ITEM DESCRIPTION NUMBER 1 Feed Switch Assembly set of 3 105910 004 2 Latch Assembly without print head 105910 042 3 Print Head Assemlby 4 LP 105910 048 Print Head Cable Set 105915 091 4 Gap Blackline Sensor PCBA set of 3 105910 069 Head Up Sensor 105910 072 6 Platen Kit standard set of 3 105910 055 Platen Kit linerless 105910 002 7 Front Bezel standard set of 10 105910 005 8 Front Bezel Dispenser single 105916 002 Label Taken Sensor set of 3 105916 001 9 Rubber Foot Kit set of 24 105910 007 Main Control PCBAs Parallel Serial USB 105916 004 Ethernet Ready Serial USB 105916 005 Parallel Serial USB extended memory 105916 006 10 able to handle cutter
12. Z printer provides direct thermal printing z TLP The 2844 Z printer provides thermal transfer printing which uses ribbon and direct thermal printing This manual provides all of the information you will need to operate your printer on a daily basis To create label formats refer to the ZPL II Programming Guide part 46530L This guide is available by contacting your distributor or Zebra Technologies Corporation NOTE Many printer settings may also be controlled by your printer s driver or label preparation software Refer to the driver or software documentation for more information Zebra 2844 Z printers when connected to a host computer function as a complete system for printing labels tickets and tags 980410 001 Rev A 1 Many illustrations in this manual show the TLP printer While there are some physical differences between them you can operate both printers using the same procedures What s in the Box Save the carton and all packing materials in case you need to ship or store the printer later After unpacking make sure you have all parts Follow the procedures for inspecting the printer to familiarize yourself with printer parts so you can follow the instructions in this book Sample Labels Printer model shown Your printer may Documentation be LP model and Warranty Ta Ribbon Cleaning Pen Take Up Core Power Supply TLP models only and Cord
13. and and Real Time Clock Ethernet Ready Serial USB extended memory 105916 007 able to handle cutter and Real Time Clock Ethernet I O PCBA with cables 105910 121 PrintServer II Daughter Board 105910 123 2844 Ethernet Backpanel 105910 124 11 Battery set of 10 105950 003 12 Bottom Frame Assy 105910 059 13 Upper Cover Assy 105910 070 14 Cutter Replacement Kit 105910 029 NOT SHOWN Motor Stepper motor 105910 108 Power Supply 100V 240V C7 with all cords 105950 043 U S 120V IEC320C7 set of 5 105950 038 Power Pads Euro 220V IEC320C7 set of 5 105950 039 U K 240V IEC320C7 set of 5 105950 040 Australia 240V IEC320C7 set of 5 105950 041 Compact Discs ZPL Desktop Printers includes User s Guides 105950 053 p Service Documentation 105950 051 Packing Materials Box inserts bags 105950 050 32 980410 001 Rev A 11 CAUTION Risk of explosion if battery is replaced with an incorrect type Note Recycle batteries according to local guidelines and regulations 33 980410 001 Rev A Replacing the Platen Removal Open the printer and remove any media 1 Using a pointed stylus such as tweezers small slot head screwdriver or razor knife unhook the tabs on the right and left sides Then rotate them forward 2 Lift the platen out of the printer s bottom frame Assembly Make sure the right bearing is on the shaft of the platen 1 Align the platen with the gear to the left and lower it int
14. in proper working order You can do this by printing a configuration printout 1 Make sure the media is properly loaded and the top cover of the printer 1s closed Then turn the printer power on if you have not already done so 2 When the status light is solid green press and hold the feed button until the status light flashes once 3 Release the feed button The printer prints configuration information on the available media If you cannot get this printout refer to Troubleshooting on page 41 980410 001 Rev A 15 Hooking Up the Printer and Computer Your printer will have one of two combinations of interfaces z Universal Serial Bus USB parallel and serial z USB ethernet using the Internal ZebraNet PrintServer IITM and serial Each specific interface option USB parallel ethernet serial is discussed individually You must supply the reguired interface cable for your application CAUTIONS Keep the power switch in the OFF position when attaching the interface cable The power supply barrel connector must be inserted into the power supply receptacle on the back of the printer before connecting or disconnecting the com munications cables This printer complies with FCC Rules and Regula tions Part 15 for Class B Equipment using fully shielded six foot data cables Use of longer cables or unshielded cables may increase radiated emissions above the Class B limits Interface Cable
15. mm wide 167 mm tall 216 mm long depth Weight TLP 2844 Z 3 6 pounds 1 6 kilograms LP 2844 Z 3 0 pounds 1 4 kilograms Environmental Guidelines Operating temp 40 to 104 degrees Fahrenheit 5 to 40 degrees Celsius Operating humidity 10 to 90 percent non condensing Storage temp 40 to 140 degrees Fahrenheit 40 to 60 degrees Celsius Storage humidity 5 to 90 percent non condensing Electrical Autoranging external power supply Input 100 240VAC 50 60 Hz Output 20VDC 2 5A Printing Specifications Print Density 203 dots per inch 8 dots per millimeter Print Speed 2 inches 51 millimeters per second 3 inches 76 millimeters per second 4 inches 102 millimeters per second Print Width 1 0 to 4 09 inches 25 4 to 104 millimeters Print Length 0 005 to 22 inches 0 125 to 559 millimeters with standard memory Registration Horizontal 0 0591 inches 1 5 millimeters Tolerance Vertical 0 0393 inches 1 0 millimeters FLASH Memory 2 75 MB user available DRAM Memory 4 MB user available 980410 001 Rev A 51 Media Specifications Width 1 to 4 25 inches 25 4 to 108 millimeters 1 to 2 25 inches 25 4 to 57 millimeters tag stock Length 0 5 to 22 inches 13 to 559 millimeters with standard memory Gap 0 08 to 0 16 inch 2 0 to 4 0 millimeters 0 118 inch 3 0 millimet
16. port is not to exceed a total of 0 75 amps Pin No Description 1 NStrobe Host Clk 2 9 Data Bits 1 8 10 nACK PtrClk 11 Busy Per Busy 12 PError ACK Dat Req 13 Select Xflag 14 NAuto Fd Host Busy 15 Not Used 16 17 Ground 18 5 V 0 75 A Fused 19 30 Ground 31 nlnit 32 NFault nData Avail 33 34 Not Used 35 5 V throught 1 8 K Ohms Resistor 36 NSelectin 1284 active 56 980410 001 Rev A ZebraNet PrintServer Il for Ethernet Networks This interface uses an RJ 45 straight through cable type The table below provides the pinout assignments Signal Pin Pin Signal Tx 1 1 2 2 Rx 3 3 Rx 4 4 5 5 Rx 6 6 Rx 7 7 8 8 Pin 4 Pin 5 Pin 3 Pin 6 Pin 2 Pin 7 Pin 1 Pin 8 Looking into the Printer s RJ 45 Modular Connector You can refer to the ZebraNet PrintServer for Ethernet Networks Installation and Operation Guide part number 46716L for details regarding this interface 980410 001 Rev A 57 Serial RS 232 Connector Pin No Description 1 Not used 2 RXD receive data input to the printer 3 TXD transmit data output from the printer 4 DTR data terminal ready output from the printer controls when the host may send data 5 Chassis ground 6 DSR data set ready input to the printer 7 RTS reguest to send
17. receptacles on the print head 2 Hold the print head against the bracket while replacing the screws and washers attach the ground wire using the right screw and washer Use a 1 Phillips driver to tighten the screws 3 Slip the left end of the print head spring into the left side of the latch bracket then slide the right end into the other side The angle of the V fits into the indent on the top of the print head bracket 4 Align the latch brack up to the top case and ensure that the cable are not bent or pinched 5 Replace the four screws that hold the latch bracket to the top case and use a 1 Phillips driver to tighten them 6 Clean the print head with the cleaning pen Reload media and ribbon Plug in the power cord turn on the printer and run an automatic or manual calibration to ensure proper function 980410 001 Rev A 37 Thermal Transfer TLP Model Before following the steps in this procedure open the printer by pulling the release latches forward then lifting the top cover Remove any ribbon from the carriage Removal 1 Grasp the print head spring and pull it to the left then slide it free of the carriage Use the spring to pry the print head clip off the right side of the carriage Pull the print head and bracket forward Use a 2 Phillips driver to remove the screw that holds the ground wire Unplug both bundles of print head wires from their connectors 38
18. result if a non approved ribbon is used as it may be wound incorrectly for the printer or contain chemicals corrosive to the print head Approved supplies can be ordered from your dealer Adding a New Transfer Ribbon If ribbon runs out in the middle of a print job the indicator lights orange and the printer waits for you to add a fresh roll 1 Keep the power on as you change ribbon 2 Open the top cover then cut the used ribbon so you can remove the cores 3 Loadanev ribbon roll If necessary review the Ribbon Loading steps 4 Close the top cover 5 Press the Feed button to restart printing Replacing a Partially Used Transfer Ribbon To remove used transfer ribbon perform the following steps 1 Cut the ribbon from the take up roll 2 Remove the take up roll and discard used ribbon 3 Remove the supply roll and tape the end of any fresh ribbon to prevent it from unwrapping When reinstalling a partially used supply roll tape the cut end onto the empty take up roll 22 980410 001 Rev A Printing in Peel Mode The optional dispenser allows you to print in peel mode where the label backing follows a different path and the labels are presented one at a time for subsequent placement Before using peel mode you must send the programming commands MMP XZ AXA JUS XZ to the printer Refer to your ZPL II Programmer s Manual 1 Remove several labels from the backing materia
19. solvents to clean the blade Use the MM command to activate the cutter and the LL command to set the form length and gap distance See the ZPL II programmer s manual If the blade cuts through labels adhesive can jam the cutter 1 Turn OFF O printer power and unplug the power and interface cables before clearing the cutter 2 After removing debris plug in the power and interface cables turn on the printer then test for normal operation 980410 001 Rev A 25 Printing on Linerless Labels Linerless labels are a special label stock without a backing material or liner on the adhesive side The media is wound upon itself with the adhesive on the back of the label in contact with the face of the label below Direct thermal LP printers can handle linerless labels when modified with a unique non stick platen coated with silicone Even so adhesives and coatings can transfer to the media path including the platen and print head this build up can accumulated dust and debris Maintaining a clean print head media path and platen roller ensures proper operation See the Maintenance section for cleaning instructions Linerless platens suffer wear more quickly than standard platens Keep a new platen available as a spare and install it whenever the printer has significantly poorer performance print quality or media handling If sticking or jamming continues even after cleaning you must replace the platen See
20. 22 0IN MAXIMUM LENGTH CONNECTED USB COMM PARALLEL PARALLEL COMM RS232 SERIAL COMM BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION WEB S MEDIA S RIBBON S MARK S MARK MED S MEDIA LED RIBBON LED MARK LED MODES ENABLED MODES DISABLED 832 8 MM FULL RESOLUTION V45 11 1 lt FIRMWARE v09 00 0 31 HARDWARE ID CONFIGURATION gt RAM MEMORY CARD ONBOARD FLASH FORMAT CONVERT TWINAX COAX ID ZEBRA NET II FIRMWARE IN THIS PRINTER IS COPYRIGHTED Recalibrate the printer if it starts to display unusual symptoms such as skipping labels See Auto Calibration on page 13 980410 001 Rev A 47 Resetting the Factory Default Values Sometimes resetting the printer to the factory defaults solves some of the problems Follow the four flash seguence instructions in Feed Button Modes on page 49 Communications Diagnostics If there 1s a problem transferring data between the computer and printer try putting the printer in the communications diagnostics mode The printer will print the ASCII characters and their respective hexadecimal values a sample is shown below for any data received from the host computer To find out how refer to the power off mode procedure in Feed Button Modes on page 49 FS FO394 25 AA SE 46 53 D
21. 2844 Z When it s on the line Thermal Printers User s Guide TLP 2844 Z LP 2844 2 980410 001 Rev A 980410 001 Rev A Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the eguipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and signs are subject to change without notice FCC Compliance Statement NOTE This eguipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to
22. 980410 001 Rev A Replacing the TLP Print Head Continued Assembly The new print head comes with the clip and ground screw attached 1 Align the print head and bracket to plug the left and right connectors into the black and white wire bundles 2 Attach the ground wire and secure it with the screw Use a 2 Phillips driver to tighten it 3 Insert the bracket pegs into the left side of the carriage 4 Align the right side of the bracket and insert the print head clip through the right side of the ribbon carriage into the bracket 5 Slip the left end of the print head spring into the left side of the ribbon carriage then slide the right end into the other side The angle of the V fits into the indent on top of the print head bracket 6 Clean the print head with the cleaning pen Reload media and ribbon Plug in the power cord turn on the printer and run an automatic or manual calibration to ensure proper function 980410 001 Rev A 39 40 980410 001 Rev A What the Status Light is Telling You Alternately Flashing Green and Red Needs Service Status LED Printer For a Resolution Condition and Color Status Refer to number Off Off 1 Solid Green On 2 Flashing Yellow Stopped 3 Flashing Green Normal Operation 4 Flashing Red Stopped 5 Double Flashing Green Paused 6 Solid Yellow Various 7 8 Resolutions 1 The printer is not receiving power
23. BM Code Page 850 international Symbols 1D Bar Codes v Codabar supports ratios of 2 1 to 3 1 v Code 11 v Code 128 USD 8 supports serialization in all subsets and UCC Case Codes v Code 39 supports ratios of 2 1 to 3 1 v Code 93 v EAN 8 JAN 8 v EAN 13 JAN 13 v EAN 14 UPC A v Industrial 2 of 5 v Standard 2 of 5 v Interleaved 2 of 5 supports ratios of 2 1 to 3 1 Modulus 10 Check Digit v LOGMARS v MSI v Plessey v POSTNET v UPC E v UPC EAN Extensions 2D Bar Codes Codeblock v Code 49 v Data Matrix v MaxiCode v MicroPDF417 v PDF 417 v ORcode Rotation Angles 0 90 180 and 270 Zebra Programming Language ZPL II v Downloadable graphics scalable and v Slew command bitmap fonts and label formats v Programmable quantity with print and v Object copying between memory areas pause RAM and internal FLASH Code Page 850 character set Adjustable print cache Data compression lt lt lt S Automatic virtual input buffer management Automatic memory allocation Format inversion Mirror image printing lt lt lt S Four position field rotation 0 90 180 and 270 Communicates in printable ASCII characters Error checking protocol Controlled via mainframe mini computer PC portable data terminal User programmable password Status message to host upon reguest 980410 001 Rev A 53 Agency Approvals The direc
24. E 46 33 39 34 2C 32 35 DE 41 41 N 18 10 FDCOOO0 2C 31 38 2C 31 30 46 44 28 39 30 38 IIF TTI Fo 29 39 39 39 2D 39 39 39 39 46 53 0D FOO 50 AAN 18 SE 46 4F 30 2C 35 39 DE 41 41 4E 2C 31 38 2C 1O FDCENTER STA 31 38 5E 46 44 43 45 54 45 52 20 53 54 41 48 980410 001 Rev A Feed Button Modes Power Off Mode Communications Diagnostics Mode printer With the printer power off press and hold the feed button while you turn on the power The printer prints out a listing of its current configuration After printing the label the printer will automatically enter a diagnostic mode in which the printer prints out a literal representation see Figure 23 of all data subseguently received To exit the diagnostic mode and resume printing turn off and then turn on the Power On Modes With the printer power on and top cover closed press and hold the feed button for several seconds The green status LED will flash a number of times in seguence The explanation at the right Action shows what happens when you release the key after the specific number of flashes Flash Seguence Action A configuration label prints The media sensor calibrates and a media sensor profile prints see Manual Calibration on page 46 To reset the communication parameters Press and release the feed button while the LED rapidly flashes vellow and green For a
25. RE ea 41 Print Quality Problems 2255 bee e es 44 Manual Calibration 2 0 02 46 Troubleshooting Tests sada sr da ai a 47 Printing a Configuration Label 47 Recalibration nee 47 Resetting the Factory Default Values 48 vi 980410 001 Rev A Communications Diagnostics 48 Feed Button Modes 0 ccc eee eee 49 Appendix Specifications ceeds e er RR E E e eR p 51 Interfaces sos rci ee rec fcd ERRARE RR anne 55 Universal Serial Bus USB 55 Parallel ceca ec RR RR ehe 56 ZebraNet PrintServer II for Ethernet Networks 57 Serial RS 232 Connector 0 0020202 eens 58 980410 001 Rev A vii 980410 001 Rev A Introduction This section describes what you get in your shipping box and provides an overview of printer parts This section also has procedures that describe how to open and close the printer and report any problems Hello Thank you for choosing a Zebra 2844 Z printer a high quality on demand printer manufactured by the industry leader in quality service and value Zebra Technologies Corporation For over 25 years Zebra Technologies Corporation has provided customers with the highest caliber of products and support There are two models of printer z LP The LP 2844
26. Requirements Data cables must be of fully shielded construction and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables as short as possible 6 1 83 m recommended Do not tightly bundle the data cables with power cords Do not tie the data cables to power wire conduits 16 980410 001 Rev A USB Interface Reguirements Universal Serial Bus version 1 1 provides a high speed interface that is compatible with your existing PC hardware USB s plug and play design makes installation easy Multiple printers can share a single USB port hub Parallel Interface Requirements The required cable IEEE 1284 compliant is recommended must have a standard 36 pin parallel connector on one end which is plugged into the parallel port located on the back of the printer The other end of the parallel interface cable connects to the printer connector at the host computer For pinout information refer to page 56 Ethernet Interface Requirements Ethernet provides a powerful networking capability that can be of use in a variety of internet intranet printing solutions After you load media and close the top cover you can press the test button next to the connector on the rear of the printer to get an ethernet configuration label You can refer to the ZebraNet PrintServer
27. TS RTS DTR GND DCD DSR 1 2 3 4 5 6 7 8 9 NN gt oonourwmwm 980410 001 Rev 59 60 980410 001 Rev A A aaa 54 attaching 8 auto calibration 13 autobaud nu 18 B par CodeS cci mere ERE 53 barrel connector 8 box contents 2 button feed 14 c cable iia 2 0004 Fe ee nes one 16 calibration AUTO ae CE p d 13 manual rictus css 46 Cleaning eR 27 cleaning the print head 27 37 39 closing printer 5 communicating 18 communications diagnostics 48 configuration label 15 47 controls operator 14 copyrights 00 iii coverlock 2 ua 4 CU LeT u er 25 Index D damage reporting 6 DCE devices interconnecting 58 defaulting the printer 48 diagram parts 3l direct thermal 26 36 dispenser us 23 documentation related 6 DTE devices interconnecting 58 E environmental guidelines 51 ethernet interface 17 ethernet network 17 18 57 F factory defaults resetting 48 49 fan
28. a Print width may be set by way of the five flash seguence in Feed Button Modes see page49 or refer to the Print Width PW command consult your ZPL II Programming Guide Adjusting the Print Darkness The relative darkness setting is controlled by either the six flash sequence in Feed Button Modes see page 49 or the Set Darkness SD ZPL II command follow the instructions in the ZPL II Programming Guide Adjusting the Print Speed Print quality is influenced by print speed and the media you are using Only by experimenting will you find the optimal mix for your application If you find that the print speed needs to be adjusted refer to the Print Rate CPR command in the ZPL II Programming Guide 20 980410 001 Rev A Operation amp Options This section helps you get the most from your printer You must use programming to control many of the printer s functions few examples The JL command controls label length z The XA MTD XZ command changes the printing mode to direct thermal the XA MTT XZ command changes the printing mode to thermal transfer z The XA JUS XZ command saves the new settings to flash memory For detailed information about creating labels using ZPL II refer to the ZPL II Programming Guide or visit our web site at www zebra com To improve print quality changing both print speed and density may be required to achieve the desired results Your application s printer dri
29. a shaw ae 6 Related Documentation e 6 Getting Started Modes of Printing vee ieee eee nn cee ae 7 Attaching Power Supply 8 Load ns Roll Media a dee 9 Placing the Roll in the Media Compartment 9 Adjusting the 4 10 Loading Ribbon ben 11 Install the Ribbon Supply 11 Install the Take Up 11 Attach and Tighten the 12 Auto Calibration 4 esee em A ia aw ieee hea 13 Operator Controls u a een er alee ee aad 14 Power Switch zu aan 14 Feed Butt n 22 casa ones 2 RR Re a ee 14 Status esse ee ae e ner 14 Printing a Test Printout 00200 e 15 Hooking Up the Printer and Computer 16 Interface Cable 16 USB Interface Requirements 17 Parallel Interface Requirements 17 Ethernet Interface 17 Serial Interface 17 980410 001 Rev A V Communicating with the 18 Universal Serial Bus USB Communications 18 Parallel Communications
30. cating agents of any kind should be used on this printer Some commercially available lubricants if used will damage the finish and the mechanical parts inside the printer 980410 001 Rev A 29 Parts List TLP 2844 Z spares PART ITEM DESCRIPTION NUMBER 1 Latch Assembly 105910 052 Feed Switch Sensor Assy set of 3 105910 064 3 Upper Cover Support set of 3 105910 066 4 Print Head Assy 4 TLP 105910 053 Print Head Cable Assy 105910 065 5 Head Up Sensor 105910 072 6 Gap Blackline Sensor PCBA set of 3 105910 054 7 Platen Kit standard set of 3 105910 055 8 Front Bezel standard set of 10 105910 057 9 Front Bezel Dispenser single 105916 003 Label Taken Sensor set of 3 105916 001 10 Rubber Foot Kit set of 24 105910 007 Main Control PCBAs Parallel Serial USB 105916 004 Ethernet Ready Serial USB 105916 005 Parallel Serial USB extended memory 105916 006 11 able to handle cutter and and Real Time Clock Ethernet Ready Serial USB extended memory 105916 007 able to handle cutter and Real Time Clock Ethernet I O PCBA with cables 105910 121 PrintServer II Daughter Board 105910 123 2844 Ethernet Backpanel 105910 124 12 Battery set Of 10 105950 003 13 Bottom Frame Assy 105910 071 14 Upper Cover Assy 105910 060 15 Ribbon Out Sensor set of 3 105910 067 16 Ribbon Carriage w o Print Head 105910 061 17 Cutter Replacement Kit 105910 028 NOT
31. ers recommended Thickness 0 003 to 0 007 inch 0 08 to 0 18 millimeter Roll Size Maximum outer diameter 5 inches 127 millimeters Inner Core diameters 1 or 1 5 inches 25 4 or 38 millimeters Optional media hangers available for larger inner core diameters Reguirements v User Zebra brand direct thermal or thermal transfer media that is outside wound Media may be reflective black mark sensing or transmissive sensing die cut notched or continuous v For die cut labels use only full auto dies v Notched media must have a 0 5 inch 13 mm wide by 0 094 inch 2 5 mm long cutout located in the center of the roll v The reflective media black marks must be located in the center of the roll Mark width 0 5 inch 13 mm centered and perpendicular to the edge of the media mark length 0 094 inch 2 4 mm parallel to the bottom edge of the media Always thoroughly test your desired media for your specific application before buying in large guantities Ribbon Specifications for TLP model Roll Size Maximum outer diameter 1 3 inches 33 millimeters Length 2 900 inches 74 meter capacity provides 1 1 media roll to ribbon ratios Width At least as wide as media Setup Ink side out Reguirements User Zebra brand ribbon that is outside wound 980410 001 Rev A Font Code Specifications Fonts v Triumvirate Bold Condensed scalable smooth 0 v Zebra fonts A H GS P V v I
32. fold media 24 luec iii feed button 3 14 feed button modes 49 fonts u ee ie reta dia ee eS ESS 53 G getting started 7 guides media 10 H holders 4 980410 001 Rev A 61 inspecting printer gt parallel sn sun bas RE 17 Inferf ce s k NE V no 16 parallel communication 18 ethernet os en ae 17 parallel interface 56 parallel ander podni 17 u 30 ns 17 peel mode 0 23 B E 17 peel off mode 4 interface connectors 3 physical characteristics 5 pinouts L ethernet csse ERE 57 labels linerless 26 1 56 light status 14 1 58 26 universal serial bus 55 linerless platen a RE Se Pa 29 platen cleaning 29 loading 9 platen linerless 26 loading ribbon 11 platen replacing 34 lock down screW 4 24 8 LP printers d al ee rek 26 36 power supply u 8 Tubricatiom t 29 power 3 14 print darkness 20 M print darkness adjusting
33. gth avoids dragging adhesive or dirty media between the print head and platen Separate and hold open the media hangers Orient the media roll so that its printing surface will be up as it passes over the platen Lower the roll between the hangers and close them onto the core 980410 001 Rev A Adjusting the Guides The adjustable guides direct the media toward the platen and print head Open the media guides by turning the guide adjuster knob to the rear Thread the media through the guides Close the media guides by turning the guide adjuster knob to the front They should just touch but not restrict the edges of the media Unless you need to load ribbon close the top cover Remember that you need to release the cover lock lower the top cover and press down until the latches snap into place 10 980410 001 Rev A Loading Ribbon You must use thermal transfer media accepts wax and or resin transferred off a ribbon when you use a ribbon in a TLP model printer When loading ribbon you install the supply and take up rolls then tighten the ribbon on the carriage Install the Ribbon Supply Roll Before following these steps prepare the ribbon by removing its wrapping and pulling its adhesive strip free 1 Thread the ribbon through the carriage 2 Press the right side onto the supply hub 3 Align the notches on the left side and mount onto the spokes of the left hub 1 Press the
34. ions you have ordered or choose to use with your new printer you will find the following documents helpful ZPL Programming Guide customer order number 46530L Universal Serial Bus Specification available from the USB Implementation Forum ZebraNet PrintServer II for Ethernet Networks Installation and Operation Guide customer order number 467161 980410 001 Rev A Getting Started This section describes how to set up your printer for the first time and use the most common operating procedures for loading media in tear off mode and loading ribbon Modes of Printing You can operate this printer in different modes Standard tear off mode allows you to tear off each label or a strip of labels after it is printed In optional peel off mode the backing material is peeled away from the label as it is printed After this label is removed the next one is printed In optional liner free mode labels have no backing This option is only available with the direct thermal LP model modified with a special platen In optional cutter mode an attached unit cuts through the media The printer typically uses roll media but you can use fan fold or other continuous media as well For procedures to use optional modes and features refer to the Operation and Options section 980410 001 Rev A 7 Attaching Power Supply Check the power supply to make certain 1t is appropriate for your input voltage Warning
35. l 2 Open the top cover 3 Open the dispenser door 4 Switch on the label taken sensor 5 Insert the backing in front of the peel bar and behind the peel roller 6 Close the dispenser door 7 Close the top cover 8 Press the Feed button to advance the label During the print job the printer will peel off the backing and present a single label Take the label from the printer so it will print the next label 980410 001 Rev A 23 Printing on Fan Fold Media 1 2 Printing on fan fold media requires you to set both the media hangers and the media guides in position Open the top cover With a sample of your media adjust the media hangers to the width of the media The hangers should just touch but not restrict the edges of the media Tighten the screw using a small Phillips driver 1 With a sample of your media adjust the guides to the width of the media The guides should just touch but not restrict the edges of the media Insert the media through the slot at the rear of the printer Run the media between the hangers and guides Close the top cover 24 980410 001 Rev A Using the Cutter Option Printers that have a bezel with a motorized blade can dispense one or more forms that are then automatically cut from the media supply This option cuts through continuous paper from rolls and liner between labels Keep the cutter dry Never use any solutions or
36. nologies Corporation has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you Trademarks The Zebra logo and the zebra head design are both registered trademarks and TLP 2844 Z and LP 2844 Z are service marks of ZIH Corp Windows and MS DOS are registered trademarks of Microsoft Corp All other marks are trademarks or registered trademarks of their respective holders Copyrights This copyrighted manual and the label printer described herein are owned by Zebra Technologies Corporation All rights are reserved Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability 2002 ZIH Corp All rights reserved 980410 001 Rev A iii gt gt Battery The main printed circuit board assembly includes a three volt lithium battery CAUTION Risk of explosion if battery is replaced with an incorrect type Note Recycle batteries according to local your guidelines and regulations Shock Hazard The printer and power supply should never be operated in a location where either one can get wet Personal injury could result Media and Ribbon Always use high quality approved labels tags and ribbons If adhesive backed label
37. o the printer s bottom frame 2 Rotate the tabs back and snap them into place 34 980410 001 Rev A Replacing the Print Head In the event you need to replace the print head read the procedure for your model of printer either direct thermal LP or thermal transfer TLP and review the removal and installation steps before actually replacing the print head Prepare your work area by protecting against static discharge Your work area must be static safe and include a properly grounded conductive cushioned mat to hold the printer and a conductive wrist strap for yourself NOTE Turn the printer power off and unplug the power cord before replacing the print head 980410 001 Rev A 3b Direct Thermal LP Model Before following the steps in this procedure open the printer by pulling the release latches forward then lifting the top cover 1 Removal Use a 1 Phillips driver to loosen the four screws that hold the latch frame to the top case Grasp the print head spring and pull it to the left then slide it free of the latch frame Gently pull the wire bundles from the print head Use a 1 Phillips driver to loosen the two screws and washers and release the print head from the latch frame and bracket 36 980410 001 Rev A Replacing the LP Print Head Continued i Assembly 1 Route the print head cables under the latch shaft and plug the print head cables into the
38. right side onto the take up hub 2 Align the notches on the left side and mount onto the spokes of the left hub You can find your first ribbon take up core in the packing box Subsequently use the empty supply core to take up the next roll of ribbon 980410 001 Rev A 11 Attach and Tighten the Ribbon You must align the ribbon so that 1t will be taken straight onto the core 1 Attach the ribbon to the take up core Use the adhesive strip on new rolls otherwise use tape 2 Turn the ribbon take up gear counter clockwise top moves toward rear to remove slack from the ribbon 3 Close the top cover Remember that you need to release the cover lock lower the top cover and press down until the latches snap into place 12 980410 001 Rev A Auto Calibration NOTE If you are using pre printed labels pre printed label backing or continuous media see Manual Calibration on page 46 An auto calibration is performed when the printer is turned on if media is loaded or after a media error is cleared When it is auto calibrating the printer sets the sensor levels for and determines the length of the label you are using If the status light flashes red refer to Manual Calibration on page 46 980410 001 Rev A 13 Operator Controls Power Switch Press up to turn ON or down to turn OFF the printer CAUTION The power should be turned off before connecting or disconnecting the comm
39. s are used that DO NOT lay flat on the backing liner the exposed edges may stick to the label guides and rollers inside the printer causing the label to peel off from the liner and jam the printer Permanent damage to the print head may result if a non approved ribbon is used as it may be wound incorrectly for the printer or contain chemicals corrosive to the print head Approved supplies can be ordered from your dealer If labels or ribbon run out while printing DO NOT turn the power switch OFF 0 while reloading or data loss may result The printer automatically restarts after you load a new label or ribbon roll Static Discharge The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the print head or electronic components used in this device DO NOT TOUCH the print head or the electronic components under the top cover Thermal Printing The print head becomes hot while printing To protect from damaging the print head and risk of personal injury avoid touching the print head Use only the cleaning pen to perform maintenance 980410 001 Rev A Contents Introduction Heloh a side see mesa d dre 1 What sin the BOX 2 Inspecting the Printer gt st d ada s oa sada tota ata E NR E zad wee 3 Opening the printer eee eee eee 3 Closing the printer ka n b A vn b Rede 5 Reporting Damage ake
40. s to an acceptable printing temperature When 1t does the printer will automatically resume operation 8 FLASH memory is not programmed z Return the printer to an authorized reseller 980410 001 Rev A 43 Print Ouality Problems No print on the label z You must use the correct media for the method of printing you require When printing without a ribbon you must use direct thermal media When using ribbon you must use thermal transfer media The printer s ribbon sensor detects motion of the supply spindle Is the media loaded correctly Follow the instructions in Loading the Media on page 9 The printed image does not look right The print head is dirty Clean the print head according to the instructions on page 39 z The print head is under temperature Adjust the print darkness and or print speed Refer to the six flash sequence in Feed Button Modes on page 49 or the PR and SD commands in the ZPL II Programming Guide The media being used is incompatible with the printer Be sure to use the recommended media for your application and always use Zebra approved labels and tags There are long tracks of missing print blank vertical lines on several labels z The print head is dirty Clean the print head according to the instructions on page 39 z The print head elements are damaged Replace the print head see Replacing the Print Head on page 38 The ribbon sensor settings did no
41. t print z The printer is set for direct thermal printing use the X AAMTT XZ command to reset the printer for thermal transfer printing and calibrate again 44 980410 001 Rev A The printing does not start at the top of the label or misprinting of one to three labels The media may not be threaded under the media guides Refer to Loading the Media on page 9 The printer needs to be calibrated Refer to Auto Calibration on page 13 The correct media sensor may not be activated Manual calibration selects the media sensing method for the labels being used refer to the AMN command in the ZPL II Programming Guide Verify that the Label Top LT command is correctly set for your application consult the ZPL II Programming Guide A label format was sent to but not recognized by the printer Is the printer in pause mode If so press the feed button If the status LED is on or flashing refer to What the Status LED is Telling You on page 41 Make sure the data cable is correctly installed A communications problem has occurred First make sure that the correct communications port on the computer is selected Refer to Communicating with the Printer on page 18 980410 001 Rev A 45 Manual Calibration Manual calibration is recommended whenever you are using pre printed media or if the printer will not correctly auto calibrate 1 Make sure media is loaded 2 Turn on the printer power
42. t thermal printer model LP 2844 Z and thermal transfer printer model TLP 2844 Z manufactured by Zebra Technologies Corporation comply with the applicable reguirements v Emissions FCC Part 15 Subpart B VCCI C Tick v Emissions and Susceptibility EN55022 Class EN61000 3 2 EN61000 3 3 EN55024 v Safety CB Scheme IEC 60950 1991 A1 A2 A4 UL609050 C UL IRAM NOM AAMI Options TLP 2844 Z v ZebraNet PrintServer II internal ethernet interface v Maximum 12 MB total memory v Asian fonts v Real Time Clock v Dispenser for peel off mode v Cutter LP 2844 Z v ZebraNet PrintServer II internal ethernet interface v Maximum 12 MB total memory v Asian fonts v Real Time Clock v Dispenser for peel off mode v Cutter v Linerless media printing All specifications are subject to change without notice 54 980410 001 Rev A Interfaces Universal Serial Bus USB Connector The figure below displays the cable wiring required to use the printer s USB interface Signal Vbus N C D D Ground Shield Drain Wire For printer supported operating systems and drivers see the software and documentation CD or visit the Zebra printer web site at http www zebra com For information on the USB interface go to the USB web site at Http www usb org 980410 001 Rev A 55 Parallel Interface The maximum current available through the interface
43. the Maintenance section for platen replacement instructions 26 980410 001 Rev A Cleaning Maintenance When you clean the printer use one or more of the following supplies that best suits your needs DESCRIPTION SPARE NUMBER Cleaning pens 12 105950 035 Cleaning swabs 25 105909 057 Cleaning cards 4 in wide 25 105950 034 Save a Print Head film 4 in wide 3 105950 047 The cleaning process takes just a couple of minutes using the steps outlined below Printer Part Method Interval Let the print head to cool for one minute then use anew cleaning pen to swab the print elements the thin gray line on the print head from end to end NOTE You do not have to turn off the printer to do this As Print head ne ess f gt n y If print quality remains poor after cleaning try the or after Save a Print Head cleaning film to remove buildup every five without damaging the print head Call your authorized rolls of reseller for more information media Manually rotate the platen roller Clean it thoroughly Platen roller with 70 isopropyl alcohol and a cleaning swab cleaning card or lint free cloth o3 Peel bar Clean it thoroughly with 7096 isopropyl alcohol and a cotton swab x ER Tear bar Clean it thoroughly with 7096 isopropyl alcohol and a cotton swab As needed Exterior Water dampened cloth Interior Brush or air blow Cu
44. try to correct the interference by one or more of the following measures E Reorient or relocate the receiving antenna E Increase the separation between the equipment and the receiver E Connect the eguipment into an outlet on a cireuit different than that to which the receiver is connected W Consult the dealer or an experienced Radio TV technician for help NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to insure compliance The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user s authority to operate the equipment Liability Disclaimer Zebra Technologies Corporation takes steps to assure that its published Engineering specifications and Manuals are correct however errors do occur Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Zebra Tech
45. tter Use tweezers to remove scraps 980410 001 Rev A 27 Adhesives and coatings of media can over time transfer onto the printer components along the media path including the platen and print head This build up can accumulate dust and debris Failure to clean the print head media path and platen roller could result in inadvertent loss of labels label jams and possible damage to the printer Print Head Considerations Always use a new cleaning pen on the print head an old pen carries contaminants from its previous uses that may damage the print head Media Path Considerations Use a cleaning swab or pen to remove debris dust or crust that has built up on the holders guides and media path surfaces 1 2 3 Use the alcohol in the cleaning swab or pen to soak the debris so that it breaks up Wipe the area with the cleaning swab or pen to remove the debris Discard the cleaning swab or pen after use Cleaning Card Considerations Use a cleaning card to remove debris that has built up on the platen Avoid scrubbing or vigorously rubbing the platen otherwise the surface could be damaged 1 Open the printer and remove labels 2 Place the cleaning card into the label path so that it is under the guides and it extends between the print head and platen roller 3 Close and latch the printer 4 With the power switch on press the feed switch to move the cleaning card through the printer 5 Discard the card after use
46. unications and power cables Feed Button Forces the printer to feed one blank label Takes the printer out of a pause condition The printer is put into pause by either a ZPL II command or an error condition See What the Status Light is Telling You on page 41 Use the Feed button for printer setup and status see Feed Button Modes on page 49 Status Light Functions as a printer operational indicator see What the Status Light is Telling You on page 41 Feed Button Status Light Power Switch 14 980410 001 Rev A Printing a Test Printout PRINTER CONFIGURATION Zebra Technologies ZTC TLP2844 2 200dpi DARKNESS TEAR OFF PRINT MODE MEDIA TYPE SENSOR TYPE DIRECT THERMAL PRINT METHOD 104 0 8 MM PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH USB COMM PARALLEL COMM SERIAL COMM BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION MARK MED S MEDIA LED RIBBON LED MARK LED MODES ENABLED MODES DISABLED RESOLUTION V45 11 1 FIRMWARE 09 00 0 31 HARDWARE ID CUSTOMIZED CONFIGURATION RAM MEMORY CARD ONBOARD FLASH FORMAT CONVERT TWINAX COAX ID ZEBRA NET II FIRMWARE IN THIS PRINTER IS COPYRIGHTED Before you connect the printer to your computer make sure that the printer is
47. utobaud synchronization Send a ZPL II format to the printer while the LED rapidly flashes vellow and green When the printer and host are synchronized the LED changes to solid green NOTE No labels will print during autobaud synchronization Resets the factory defaults auto calibrates and saves settings into memory HH The print width calibrates While the status LED alternately flashes green and vellow a series of stacking rectangles print on the label When the rectangle prints to the outer edges of the label press and release the feed button The label width and current communication parameters will be saved into memory KH KEKE x xx The print darkness calibrates A series of nine samples print starting with the lightest and ending with the darkest image When the desired print darkness is achieved press and release the feed button The print darkness will be saved into memory If the feed button remains pressed after a 7 flash sequence the printer will ignore the button when it is released 980410 001 Rev A 49 50 980410 001 Rev A Specifications Appendix Physical Specifications Size TLP 2844 Z 7 8 inches wide 6 8 inches tall 9 4 inches long depth 200 mm wide 173 mm tall 240 mm long depth LP 2844 Z 7 6 inches wide 6 6 inches tall 8 5 inches long depth 193
48. ver provides control of the speed and heat density Thermal Printing The print head becomes hot while printing To protect from damaging the print head and risk of personal injury avoid touching the print head Use only the cleaning pen to perform maintenance The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the print head or electronic components used in this device You must observe static safe procedures when working with the print head or the electronic components under the top cover You must use the correct media for the type of printing you require When printing without a ribbon you must use direct thermal media When using ribbon you must use thermal transfer media The printer s ribbon sensor detects motion of the supply spindle 980410 001 Rev A 21 Replacing Supplies If labels or ribbon run out while printing leave the printer power on while reloading data loss results if you turn off the printer After you load a new label or ribbon roll the printer flashes double green until you press the Feed button to restart Always use high quality approved labels tags and ribbons If adhesive backed labels are used that don t lay flat on the backing liner the exposed edges may stick to the label guides and rollers inside the printer causing the label to peel off from the liner and jam the printer Permanent damace to the print head may
49. ws the printer to automatically match the communication parameters of the host computer To autobaud 1 Press and hold the feed button until the green status LED flashes once twice and then three times 2 While the status LED flashes send a ZPL II format to the printer 3 When the printer and host are synchronized the LED changes to solid green No labels will print during autobaud synchronization 18 980410 001 Rev A Serial Communications Continued SC Command Use the Set Communications SC command to change the communications settings on the printer 1 With the host computer set at the same communications settings as the printer send the SC command to change the printer to the desired settings 2 Change the host computer settings to match the new printer settings Refer to the ZPL II Programming Guide for more information about this command Defaulting the Serial Parameters To reset the communications parameters on the printer to the factory defaults 9600 baud 8 bit word length no parity 1 stop bit and XON XOFF do the following 1 Press and hold the feed button until the green status LED flashes once twice and then three times 2 While the status LED rapidly flashes vellow and green press the feed button 980410 001 Rev A 19 Adjusting the Print Width Print width must be calibrated when z Youare using the printer for the first time z There is a change in the width of the medi
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