Braille Embosser User`s Manual
Contents
1. port for you to use with your computer For instructions on how to properly set up the Ethernet port please refer to the Phoenix Ethernet Setup Manual included on the CD ROM that you received with your Phoenix Braille Embosser Phoenix EMBOSSER SETUP UTILITY The Embosser Setup Utility is included on the CD ROM that you received with your Phoenix Braille Embosser This utility allows you to set page sizes Braille characters per line and lines per page and transmits the settings you select to your embosser when you click Submit See Figure 6 Phoent Braille Setup Embosser Select Phoenis Embosser Ve Paper Size 11 517 wi Add Custom Paper Size Lett Margin Aight Margin Maximum Lines Fer Page 27 Braille Mode Upper Character Set Library of Congress wi IBM 43r wi Dot Intensity Lower Character Set Max 3 2 oe k Siz Dot Braille Default Reset Defaults Click to Set up Phoenis Figure 6 Phoenix MULTI FUNCTION EMBOSSING SYSTEM Your Phoenix Braille Embosser has the World s first multi function Braille and Tactile Graphics Embossing System One side produces high quality single sided Braille text and low resolution tactile graphics The other side produces super high resolution tactile graphics up to 25 DPI The Phoenix automatically knows which side of the multi function embossing system to use based on the type of files you send to it Documents produced using your Braille translation program or Brai2. specific embosser settings If your translator associates embosser settings with documents you save in its native format check the Document Embosser Setup before you emboss your document to be sure that your embosser settings are what you expect and make any necessary changes to your margin settings Then save the document so that the correct settings will be associated with the document the next time you open it Q How do I switch from wide to narrow paper and vice versa A Leave the left tractor in its current position and move the right tractor to fit the width of your paper Then select the desired form size and set the desired line length in the Embosser Setup Utility or your Braille translator Q When I try to emboss a document receive one of these error messages Error 1 or Embossing failed due to an error at line XXXX of the file dxemb_job c The system cannot find the file specified A This is a communications error that is specific to the Duxbury Braille Translator It usually occurs when DBT is not configured to emboss through the correct port To resolve the problem check the Global Embosser Setup to be sure that the correct port or Windows printer driver is selected Q Could it be that this Braille embosser doesn t understand contracted Braille The words have no contractions and the punctuation doesn t look right A The embosser prints exactly what the computer sends Most Braille translators have bot
3. the paper is well below the top edge of the embosser If it is not then your paper may not feed properly into the embosser Then remove the lid of the embosser by grasping it along the front edge opening it and then lifting it upwards Open the embosser s paper tractors by lifting on the inside edge of each tractor door They will stay open until closed by hand See Figure 5 From the back of the machine gently thread the paper into the embosser lining up the perforation between the first two sheets with the top of the tractors Next insert the paper into the paper tractors starting at the second hole from the perforation on the first sheet Position the tractors so that the tractor pins line up with the holes on the edges of the paper making sure the paper is straight and level left to right See Figure 5 Figure 5 Phoenix 2 To move the tractors from side to side push the small release handles located near the outside edge of each tractor toward you They may be a little stiff at first Although both tractors are able to move generally it is the right tractor that needs to be moved more often because that is how you adjust for differences in paper width After your paper is installed make sure the paper is flat across and is not bowed If the paper is bowed then move the right tractor to the right to remove any slack Close the tractors to grip the paper and tighten the release handles back down to lock the tr
4. Paper Width Adjustable 1 5 to 12 inches 3 8 to 30 5 cm Page Length Selectable 3 0 to 14 inches 7 6 to 35 6 cm Paper Weight 100 lb traditional Braille paper recommended Text buffer 1 MB 1 000 000 characters Default spacing Library of Congress Dot spacing Alpha 0 090 inch Graphics 0 080 inch standard 0 060 inch high Dot Height 0 020 inch Character spacing 0 240 inch Line spacing 6 dot 0 400 inch 8 dot 0 490 inch Other spacing formats selectable Regular Library of Congress California sign Jumbo Regular with relaxed line spacing Petite Japanese and Petite with relaxed line spacing for interline printing Physical Description Width 21 5 inches 55 cm Depth 10 7 inches 27 cm Height 11 inches 28 cm Weight 25 pounds 11 34 kg Case Style Desktop Environmental Temperature Operating or Storage 35 F to 100 F 2 C to 37 8 C Humidity Operating or Storage 10 to 95 noncondensing Electrical Line voltage Universal 105 to 260 VAC Interface Port 1 Ethernet Network Port 2 Serial EIA 232D DTE Port 3 USB Service User maintenance None required MTBF excluding print head 50 000 000 characters Print head life 100 000 000 characters Accessories Standard Line cord 3 wire USA USB cable Optional Special interface cables Special line cords Phoenix Special Features Fully configurable communications 17 20 25 DPI graphics capability Six or eight dot Braille c
5. Phoenix Braille Embosser User s Manual Enabling Technologies 1601 Northeast Braille Place Jensen Beach Florida 34957 USA Toll Free Phone USA Only 800 777 3687 Toll Free Fax USA Only 800 950 3687 Phone 772 225 3687 Fax 772 225 3299 E Mail info brailler com Web http www brailler com Copyright 1986 2012 by Enabling Technologies Company All Rights Reserved Revised November 2012 No part of this publication may be reproduced stored in a retrieval system or transmitted in any form without the express written permission of Enabling Technologies Company Every precaution has been taken in the preparation of this manual to ensure the completeness and accuracy of the information it contains Even so Enabling Technologies Company assumes no responsibility for such errors or omissions that may occur Neither do we assume any liability for damages resulting from the use of information contained herein Brand names company names or product names mentioned in this document may be trademarks registered trademarks or service marks of their respective companies Phoenix RINNEN A SETTING UP THE PHOENIK eerste gett 8 An overview of the FOE gereest geegede eege EENS 5 ere EE 6 The Eenelter 7 Installing Paper eeeereeeteedt eet 9 Setting Top of FOorm E 10 Setting Up The Phoenix With Your Computer 11 EMBOSSER SETUP UTILITY eege 12 MULTI FUNCTION EMBOSSING SST 13 CREATING YOUR DOEHNENTS En 13 Tactile Let
6. TTING UP THE PHOENIX An overview of the Phoenix 1 On Off Switch 2 Programming Port factory use only 3 Power Connection 4 Interface Ports 5 Paper Exit Area 6 Control Panel 7 Lid 8 Paper Tractors under lid Figure 1 Figure 1 provides an overview of the location of controls and specific areas of the embosser referenced throughout this manual For orientation purposes the three button control panel is on the front left side of the embosser and this should face you 1 On Off Switch Facing the front of the embosser this switch is located on the right back side of the embosser 2 Programming Port Facing the front of the embosser this port is located directly below the On Off switch Please Note the programming port is for factory use only 3 Power Connection The power connection is located directly below the programming port 4 Interface Ports Facing the front of the embosser the interface ports are located on the lower right end of the embosser From front to back the ports are as follows Ethernet Serial USB 5 Paper Exit Area Facing the front of the embosser the paper exit area is the lower middle part of the embosser 6 Control Panel Facing the front of the embosser the control panel is located on the left front side of the embosser 7 Lid Facing the front of the embosser the lid is located in the top center of the embosser 8 Paper Tractors Facing the front of the embosse
7. actors themselves in position Check to be sure that the embosser is positioned near the front edge of the work surface so that the embossed pages can stack on the floor in front of it Replace and close the lid of the embosser to cover the paper tractors Turn the power switch on and press the T Button to set top of form IMPORTANT There are two sensors located to the immediate right of the left tractor These are the paper out sensor and top of form sensor Always make sure the paper covers both sensors If the paper does not cover both sensors then the unit will not function properly Setting Top of Form Once the paper has been installed in the tractors press the T Button one time to set your paper to the top of form position After pressing the T Button an automatic sensor inside the embosser seeks the edge of the paper so the paper should begin to move back and forth until the sensor fixes the location of the paper s edge in the embosser s memory After setting top of form the embosser returns on line automatically IMPORTANT The embosser s sensor must find the paper s edge to set top of form which makes pages break in the right places When you reset top of form in the middle of a printing session remove any finished pages before pressing the T Button Every time you install paper or press the F Button you must reset the top of form Advancing Paper If you need to advance paper through the Phoenix you may do so by press
8. any name if applicable Your shipping address and zip code Your mail drop code if applicable Your RA number A description of the trouble you are experiencing Please include as much information as possible about the problem and the conditions under which it occurs CO pn E WN Please have your RA number printed clearly on the outside of the carton so we can begin work on your embosser as quickly as possible Address the box containing your embosser to the location below for quickest service Enabling Technologies Company Customer Support 1601 Northeast Braille Place Jensen Beach Florida 34957 USA Finally before you ship your embosser insure the package We are not responsible for shipping damage and the carrier is not responsible if the package is not properly packaged and insured You could be charged for shipping damage if the embosser was not properly packed Phoenix FREQUENTLY ASKED QUESTIONS We get some of the same questions repeatedly so we ve included them below If you have a problem not covered here call our Customer Support phone number at 1 800 777 3687 or 1 772 225 3687 You may also contact Customer Support by e mail at Support brailler com We will be equally pleased to help you OR to learn from your experience Q My embosser s margins won t stay set and or change sporadically What could be the problem A Some translators such as the Duxbury Braille Translator can remember document
9. ellier gen edd eg dE Ge ge eet 13 CLEARING A PAPER JAM tec eerieeeegegeeEeeeEEEEgee 14 TECHNICAL SPECIFICATIONS 16 Special e 17 WARRANTY SUPPORT amp SERVICE cscsesssstsserssersserorenersnnrenerenersnetetateeresereseresersseteseresersseresereserssersta 18 FREQUENTLY ASKED QUESTIONS En 20 Phoenix INTRODUCTION Congratulations on the purchase of your Phoenix Braille Embosser The following items are included in the box with your Phoenix Power adapter with power cord USB interface cable Quick Setup Guide Product Registration Form CD Rom that contains the Phoenix User Manual Product Registration Form Ethernet Setup Manual and the Firebird Software Suite that includes the Firebird Graphics Editor program We recommend that you verify that all of the items were received with your Phoenix and that you review the Phoenix Braille Embosser User s Manual If you did not receive all of the above items or have questions on the operation of the Phoenix please contact our Customer Support Group via email at support brailler com Please be sure to complete and return the enclosed Product Registration Form at your earliest convenience We will use the contact information that you provide to send you notifications regarding available Firebird Graphics Editor software updates service maintenance agreement information as well as any other information and available updates to the Phoenix Braille Embosser Phoenix SE
10. h a Print and an Emboss command Be sure that your file is translated into Braille and that you are using the translator s Emboss command Phoenix Q How do cancel an emboss job A You can abort the print job by taking the embosser off line When embossing stops simply turn off the embosser Then check any Windows printer drivers that are mapped to the port to which your embosser is connected If any jobs are in the print queue clear these before turning your embosser back on Q What causes the embosser to skip a blank page after each full page A This problem may occur if your Braille translator is set to interpoint mode Q My embosser won t find top of form What could be the problem A In order for your embosser to find top of form the top of form sensor must detect the paper Make sure that your embosser s left tractor is all the way to the left and the right tractor is properly adjusted for your paper size Also before issuing the top of form command make sure that no more than a page is sticking out the front of the embosser If all these check out and you are still having problems please contact our Customer Support Group for assistance Q My embosser is making an insistent monotone beeping sound and the LED is flashing What s happening and how can get it to stop A Your embosser is having trouble detecting your paper If the embosser were to continue to emboss without paper installed damage to the embo
11. ing the O Button to go Off Line then press the F Button The paper will advance through the embosser one page for each time you press the F Button When finished press the O Button again to go back On Line Phoenix Setting Up The Phoenix With Your Computer Through the USB Port default The Phoenix Braille Embosser was shipped from the factory with a USB cable To connect the embosser to your computer first connect a USB cable to the embosser s USB port Then connect the flat end of the USB cable to one of the open USB ports on your computer It does not matter which USB port you select The embosser is compatible with either USB 1 1 or 2 0 specifications Once connected your Windows XP or higher computer should install the printer as USB Printing Support and should assign a USB Virtual Printer Port number Please refer to the document titled Read Me First found on the CD ROM for current instructions on installing the Windows Driver Through the Serial Port The Phoenix has a serial port for you to use with your computer You must use a null modem serial cable Set your computer for 9600 baud no parity eight data bits one stop bit and hardware handshaking Please refer to the document titled Read Me First found on the CD ROM for current instructions on installing the Windows Driver and replace the steps for selecting a USB port with selecting a serial port Through the Ethernet Port The Phoenix has a built in Ethernet
12. l Panel The control panel is a small 3 button panel located on the left front side of the embosser Each button on the control panel performs a different function Figure 4 below shows the layout of the control panel Figure 4 Phoenix Red and Green LED The Red and Green LED at the top of the control panel will provide you with the current status of the embosser The Red LED means the embosser is off line and not ready to receive data The Green LED means the embosser is on line and is ready to receive data To change from on line to off line or vice versa press the O Button which is the middle button on the control panel T Button Top of Form The T Button the very top button on the control panel sets the top of form on your paper Top of form tells the embosser where the paper starts and where to begin the Braille You need to tell the embosser to reset top of form whenever you remove an emboss job change paper or clear a paper jam Pushing the T button one time will set the top of form When the top of form is found you will hear a low high tone and the LED will glow green O Button On Line Off Line The O Button the middle button on the control panel takes the embosser on line and off line The embosser must be on line to receive and print data from a computer Press the O Button one time to take the embosser from on line ready to receive and print data to off line not ready to receive and print data Pres
13. lle graphics program will automatically be embossed on the single sided Braille text side of the Phoenix Documents produced using the Firebird Graphics Editor in 20 DPI or 25 DPI will automatically be embossed on the super high resolution tactile graphics side of the Phoenix CREATING YOUR DOCUMENTS Many people think that a Braille embosser automatically prints in Braille from your computer files by substituting Braille letters for print ones Although publishing in Braille gets easier all the time it s not quite that simple yet Therefore included on the CD ROM with your Phoenix Braille Embosser is the Firebird Graphics Editor which will allow you to produce tactile graphic documents To produce Braille text please use your existing Braille translation program Be sure to set up your Braille translator according to the manufacturer s instructions so that your Braille documents are sent to the Phoenix using the proper interface port Tactile Graphic Documents The Firebird Graphics Editor will allow you to produce tactile graphic documents in 17 20 or 25 DPI Documents created in 20 or 25 DPI will be sent to the high resolution graphics side of the Phoenix Documents created in 17 DPI will be sent to the standard text side of the Phoenix Please Note In order to produce a document in 20 or 25 DPI you MUST use the Firebird Graphics Editor and emboss on 100 pound Braille paper Also graphics containing large solid areas of dots
14. nplugged the paper exit cover should be removed and you should be able to see the jammed paper See Figure 8 Figure 8 Next remove the paper from the paper tractors at the top of the embosser Then carefully try to pull the jammed paper out of the paper exit area making sure that all pieces of paper are removed Step 6 After the paper has been removed replace the paper exit cover and install the two Philips head screws Step 7 Install paper in the paper tractors and reinstall the lid of the embosser Step 8 Plug the power cord into the embosser s power receptacle Then turn on the embosser and set top of form If the top of form is found you may begin using your embosser If the top of form is not found or the paper jams again then repeat steps 1 8 above Be sure to unplug the power cord from the power receptacle before removing the paper exit cover If after repeating Steps 1 8 again the paper continues to jam please contact our Customer Support Group for assistance Phoenix TECHNICAL SPECIFICATIONS Printing Printing Method Impact Printing Speed Text Side Single sided up to 50 characters per second Printing Speed High Resolution Graphics Side Up to two pages per minute Actual printing speeds may vary based on paper grade setting page layout and data format Line Width 45 characters maximum Paper Feed Sprocket Graphics Resolution Up to 25 DPI Printing Direction Bidirectional
15. odes Eight Braille character sets 1 MB text buffer Paper out detector No user maintenance required All modular construction Dynamic Braille Scaling allows size adjustment in Braille cell size and spacing from Regular Library of Congress default to California Sign Jumbo Regular with Relaxed Line Spacing Petite Japanese and Petite Relaxed Japanese Interline CONOR WN gt Phoenix WARRANTY SUPPORT amp SERVICE Enabling Technologies Company warrants all parts and workmanship of the Phoenix Braille Embosser to be free of defects for a period of one year 365 days or 75 000 pages whichever comes first from date of delivery This limited warranty is extended only to the original purchaser If the embosser requires service within the warranty period Enabling Technologies provides our customers located in the United States with complimentary round trip shipping via ground service to and from our factory in Jensen Beach Florida USA for any eligible warranty repairs In order to qualify for complimentary round trip shipping you must have the original carton and packing material This limited warranty does not extend to defects resulting from improper use or unauthorized service by the purchaser Also the warranty is invalid if any of the instructions accompanying the product are not carefully followed This limited warranty is made in lieu of all other warranties expressed or implied and is limited to the repair or
16. r the paper tractors are located under the lid Phoenix Unpacking First check the embosser and accessories carefully for damage If any damage is apparent notify the shipper immediately Also check the contents against the packing list and if you find a discrepancy let us know as soon as possible IMPORTANT Remove the cardboard shiplock see Figure 2 and save it along with the carton and other packing material You will need them should you ever have to return the embosser for service Figure 2 Place the embosser near the front edge of a flat stable surface with the button control panel facing you Next check to be sure the embosser is off by making sure the power switch is in the down position Then connect the power supply to the embosser by orienting the flat edge of the connector towards the left side of the embosser where the control panel is located gently turning the connector against the embosser s power receptacle as needed until it drops into place Next plug the grounded power cord to the power supply and plug it into a grounded outlet See Figure 3 The embosser s power requirements are listed under Electrical in the Technical Specifications section later in this manual IMPORTANT The power supply s connector only fits into the embosser s power receptacle one way Never try to force the connection Otherwise you could damage the connector Phoenix za Figure 3 The Contro
17. replacement of the product No warranty expressed or implied is extended concerning the completeness correctness or suitability of the Enabling Technologies Company equipment for any particular application There are no warranties which extend beyond those expressly stated herein Enabling Technologies Company offers an Extended Warranty Program For further details contact Enabling Technologies Company Service Contract Administrator 1601 Northeast Braille Place Jensen Beach Florida 34957 For support and service within the United States contact our Customer Support Group toll free at 800 777 3687 or 772 225 3687 For customers outside the United States contact your local Enabling Technologies distributor They may be able to resolve your problem quickly on the phone You may also contact us via email at support brailler com If your problem cannot be resolved on the phone request a Return Authorization RA number from the Customer Support Group You MUST have an RA number before you can return your embosser to us for service This number is necessary for us to schedule service time for your embosser After you obtain a Return Authorization number from Customer Support pack your embosser in the original carton and packing material If the original carton was discarded then call us to purchase new packing materials Phoenix Include a letter inside the package containing the following information Your name Your comp
18. s it again to return on line Take note of the high low tones when pressing the O Button along with the color of the LED When you press the O Button to take the embosser off line you ll hear a high low tone and the LED will turn red When you press the O Button again to return on line you ll hear a low high tone and the LED will turn green If you press the O Button while embossing the embosser will pause Any data left in the buffer remains and embossing will resume as soon as you press the O Button again F Button Form Feed The F Button is the bottom button on the control panel When Off Line the F Button will allow you to form feed one sheet of paper through the embosser each time this button is pressed When On Line the F Button becomes the view button While embossing if you press the F Button the page currently being embossed will feed out of the embosser for you to preview the document Pressing the F Button a second time will feed the paper back in and resume embossing Phoenix a Installing Paper Your embosser was manufactured to produce good quality Braille and high resolution tactile graphics on 100 pound traditional Braille paper To install the paper first remove the paper from the box by turning the box upside down and stack the paper neatly on the floor in back of the table IMPORTANT If you place your stack of Braille paper on top of the table behind the Phoenix then make sure the height of
19. should be created and embossed at a lower DPI Refer to the program s Help section for additional information Phoenix CLEARING A PAPER JAM If you experience a paper jam in your Phoenix please review Steps 1 8 below BEFORE attempting to remove the paper jam IMPORTANT If you have any questions about the steps outlined below please contact our Customer Support Group by phone at 800 777 3687 or via email at support brailler com for assistance BEFORE you attempt to remove the paper jam Step 1 Turn OFF the power to the Phoenix Step 2 Unplug the power cord from the power receptacle located in the back of the embosser This is for safety purposes so the unit cannot accidentally be turned on while the front cover is removed CAUTION DO NOT continue to Step 3 until the power cord is removed from the power receptacle located in the back of the embosser or injury may occur Step 3 With the power cord removed from the power receptacle remove the two black Philips head screws one located on the left side of the paper exit area and one located on the right side of the paper exit area and put them in a safe place See Figure 7 below Also remove the lid that covers the paper tractors Figure 7 Phoenix Step 4 After removing the two Philips head screws carefully remove the paper exit cover by pulling it towards you and removing it exposing the jammed paper Step 5 At this point the power cord should be u
20. sser could occur If the embosser is having trouble detecting the paper there may be some reason why the paper sensor is being uncovered during embossing Check your paper path The stack of paper should be taken out of the box and stacked on the floor behind and below the embosser Your embosser s left tractor should be all the way to the left and the right tractor should be adjusted for the proper paper width so that the paper lies flat between the two tractors Finally the paper should flow smoothly into and out of the embosser it should not bunch up If all these check out and you are still having problems please contact our Customer Support Group for assistance Phoenix
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