Point&Play Setup Manual for the Satellite Terminal
Contents
1. 1 2 1 Warnings A warning refers to an action or situation that could result in injury long term health hazard or death if you do not follow the instructions Antenna e RF radiation hazard Hazardous electromagnetic field levels are generated in the area between the antenna reflector and the iLNB feed horn during transmission Do not place any part of your body in that zone while the system is on Take the necessary precautions to prevent access to the antenna by children or unauthorized persons IPmodem e There are no user serviceable parts in the IPmodem Do not attempt to open the System There is a risk of electrical shock that may result in injury and death The IPmodem should only be opened by a technician trained and certified to service the product e To prevent the risk of fire or electrical shock do not expose the indoor equipment to rain liquids or moisture Do not place any objects containing liquids e g glasses vases on the system e Do not install the antenna and IPmodem when there is a risk of thunderstorm or lightning activity in the area e Do notuse the in line power supply power cord when damaged in any way version 1 0 2 1 2 2 Cautions A caution refers to an action or situation that could result in equipment damage or destruction if you do not follow the instructions IPmodem e Always use the in line power supply included with the IPmodem Using a different power supply may cause equipment da2. nuts and washers can be found in the accessory bag version 1 0 16 4 Next mount the iLNB into the feed clamp The two M3 5 screws 25mm can be found in the accessory bag version 1 0 217 5 Finally mount the feedclamp with iLNB onto the feed arm The two bolts 30mm nuts and washers can be found in the accessory bag This completes step 5 You can now proceed to the next step fixing the antenna cabling version 1 0 18 2 6 Step 6 Fixing the Antenna Cabling 2 6 1 Connecting the F connectors on the Coax Cable If the connectors are not yet attached to your cable execute following steps to attach them yourself You will need a cutter and possibly pliers to connect the F connectors To connect an F connector to a cable 1 For the outdoor end of the cable first slide the rubber boots over the coax cable outside use 2 Strip the coax cable as shown below Do not remove the aluminium foil or fold it back 1 4cm 3 Fold the wire shielding backwards over the cable jacket n MN KY SO version 1 0 19 4 Cut away the plastic shield The result should look like the following figure example showing the indoor end of the cable 5 Screw the F connector to the wire by hand Repeat this procedure for all F connectors not yet attached 2 6 2 Grounding the iLNB 1 Connect the grounding wire to the stud on the iLNB using the iLNB grounding nut w
3. e Minimum diameter 45mm 60mm recommended e Maximum diameter 70mm When fixing the antenna pole on the base use a spirit level to make sure the antenna pole stands upright version 1 0 9 2 3 Step 3 Installing the Earthing Kit on the Masthead 1 Take the M5 grounding screw from the grounding kit and put it through the earthing hole in the masthead from the inside as indicated in the picture below Verify that the earthing symbol is present next to the earthing hole 2 Take one of the M5 masthead grounding nuts and tighten it using a Phillips PZ2 and a 8mm spanner This completes the installation of the earthing kit on the masthead The remaining items of the grounding kit will be used later on when grounding the iLNB You can now proceed to step 4 version 1 0 10 2 4 Step 4 Setting the Elevation Angle 1 In the Antenna Pointing Information document first check the elevation for the city closest to your location In the example below this value is 40 ke c S D iss gt z o Elevation Your Country Satellite City 2 Loosen all elevation nuts 1 and 2 three nuts in total on the masthead using a 10mm open spanner version 1 0 11 3 Make sure the elevation fine adjustment bolt 3 is pointing to the middle position arrow pointing to the middle marker If not adjust with a 10mm spanner or the included hex key until this is the case 4 Using the elevation scal
4. 1 12 Twin coax cable 1 2 Masthead 1 13 Screw 60mm M6 2 3 iLNB clamp 1 14 Screw 30mm M6 2 4 iLNB 1 15 Screw 10mm M6 4 5 F connectors 5 16 Washer M6 8 6 Feed arm 1 17 Hex nut M6 8 7 Headphone 1 18 Hex key 1 8 Point amp Play tool 1 19 Screw 25mm M3 5 2 9 Network Ethernet 1 20 iLNB grounding nut M4 1 cable 10 Power adapter 1 21 Masthead grounding 2 nut M5 11 IPmodem 1 22 Grounding screw 1 16mm M5 CD and documentation 23 Grouding wire 1 version 1 0 5 1 4 Material you need to provide yourself A solid base for the antenna made of concrete or firmly attached to a wall An antenna pole A Phillips head screwdriver PZ2 Open end spanners of 8 10 11 and 12mm 55 Tie wraps Acutter A reliable compass A spirit level Geographical pointing data available in the Antenna Pointing Information document version 1 0 6 1 5 Installation Overview The image below shows the result of a typical installation as described in the following pages Please read these pages carefully and follow the step by step procedure to execute the installation Satellite Power supply with adapter iLNB Antenna Rx cable Tx cable Ethernet cable version 1 0 E 2 INSTALLING YOUR SATELLITE TERMINAL 2 1 Step 1 Choosing a suitable Location Outdoors antenna e When setting up the antenna base take account of the orientation the antenna must have Orientation data are ava
5. Service Provider version 1 0 38
6. two M3 5 bolts version 1 0 29 2 8 Step 8 Connecting the IPmodem 2 8 1 Connecting the IPmodem to the iLNB To connect the IPmodem to the iLNB 1 Identify the cables marked TX and RX on the coax cables these marks are printed on the cables every 50cm 2 Putthe TX and RX connectors in the appropriate TX and RX jacks on the iLNB Make sure to use the outdoor connectors with rubber boots for the iLNB The outdoor connections need to be waterproof 3 Putthe indoor TX and RX connectors in the appropriate TX and RX jacks on the IPmodem The TX cable will have to be disconnected again later during the installation Use an 11mm spanner to fasten the connectors on the IPmodem ILNB ILNB On Or x version 1 0 24 2 8 2 Connecting the IPmodem to your Computer 1 Plug the network cable in the IPmodem s and your computer s Ethernet ports You can use the network cable provided in the box or a cable of your choice 2 Connect the power adapter provided in the box gently to the IPmodem and a wall outlet The result should look like the figure below p tT t 1 t _ ER antenna o version 1 0 25 3 POINTING YOUR ANTENNA Attention Do not stand in front of the iLNB of the antenna dish during pointing Keep the space between the iLNB and the antenna dish clear 3 1 Step 1 E
7. 7 atus Overview Modem State antenna pointing Correct satellite pointed optimally 0 0 dB below maximum measured level Demodulator signal low Es No 23 5 dB Software Version 1 9 8 0 Troubleshooting If the content of the IPmodem status page does not change anymore refresh the page manually Internet Explorer menu File gt Refresh Mozilla Firefox menu View gt Reload Chrome gt Refresh arrow If the status page does not reload reboot your IPmodem as described in the User Manual for the Satellite Terminal If you keep having problems with the installation refer to the User Manual for the Satellite Terminal on the CD Appendix Troubleshooting Guide version 1 0 36 3 7 Step 7 Finishing the Installation 1 Turn off the Point amp Play tool 2 Remove the TX cable from the Point amp Play tool and connect it to the iLNB 3 Slide the rubber boots over the connectors 4 Use tie wraps to attach the cables to the feed arm Make sure to leave some slack on the cables The result should look like the figure below 5 Back at your computer in the status page of the IPmodem click the Pointing Completed button version 1 0 87s Pointing Click the Pointing Completed button when your antenna is properly pointed Pointing Completed Wait for ten minutes You are now ready to surf the internet On line registration may be required Please check with your Internet
8. About this Guide This guide provides a step by step procedure to install your satellite terminal Before installing Before starting to install your satellite terminal it is important to read the following sections e Safety precautions page 2 e Material provided in the box page 4 e Material you need to provide yourself page 6 Follow the entire procedure When installing the antenna it is important that you follow the entire procedure step by step Skipping one or more sections might lead to incomplete or incorrect installation and or operation of your satellite terminal Related documentation The satellite terminal documentation exists out of following e This document providing a step by step procedure to install your satellite terminal and point your antenna e The Antenna Pointing Information which contains the geographical pointing data booklet included in the box e The User Manual for the Satellite Terminal describing the features and the terminal web interface of the IPmodem e One CD containing the three documents described above Copyright 2010 Newtec Cy N V version 1 0 eal 1 2 Safety Precautions This section lists the safety precautions to follow when installing the antenna Safety precautions are grouped into warnings and cautions Local regulations Always install the satellite terminal in accordance with applicable local regulations Consult with a licensed electrician if in any doubt
9. Point amp Play Setup Manual for the Satellite Terminal version 1 0 ref nr 28298 TABLE OF CONTENTS 1 PIN EROCUUCUION erm 1 2 Installing your satellite terminal eene 8 2 1 Step 1 Choosing a suitable location ssssseeee 8 2 2 Step 2 Mounting the antenna pole ssssseeeeennen 9 2 3 Step 3 Installing the earthing bolt on the masthead 10 2 4 Step 4 Setting the elevation angle 11 2 5 Step 5 Mounting the antenna sss 13 2 6 Step 6 Fixing the antenna Cabling sse 19 2 7 Step 7 Adjusting the iLNB polarisation eeeeeene 22 2 8 Step 8 Connecting the IPmodem sssssssseeeeeeen nns 24 3 Pointing your antenna eeeeeeseeeeeeeeseen nennen nennen nnns nnnm nnns nnne 26 3 1 Step 1 Enabling pointing mode on the IPmodem sssssss 26 3 2 Step 2 Setting up the Point amp Play tool sse 28 3 8 Step 3 Rough pointing cite tret eate er ite rd E dex e nents 30 3 4 Step 4 Optimise vertical pointing elevation sessessessss 34 3 5 Step 5 Optimise horizontal pointing azimuth sssssssss 35 3 6 Step 6 Checking the pointing sss eene 36 3 7 Step 7 Finishing the installation 37 version 1 0 ii 1 INTRODUCTION 1 1
10. e 4 on the left side of the masthead set the elevation angle to the value you have found in the Antenna Pointing Information document and tighten nut 2 to fix the elevation angle Note the elevation scale is located on the left side of the masthead nut 2 is located on the right side of the masthead Note this nut must be tightened very strong as the elevation position should not move when mounting the antenna later on This completes the setting of the elevation angle The two other elevation nuts 1 one on either side of the masthead should not yet be tightened as some fine pointing still needs to be done later on You can now proceed to step 5 version 1 0 12 2 5 Step 5 Mounting the Antenna Now the rest of the antenna can be mounted as shown in the next overview picture For easy installation please follow the sequence described on the next pages version 1 0 13 1 First mount the masthead to the antenna pole The clamps pole brackets M8 nuts and washers are pre mounted on the masthead Loosen or unmount if required to install the masthead onto the pole Hand tighten the nuts making sure the masthead can still be rotated around the pole version 1 0 14 2 Then mount the feed arm onto the masthead The two bolts 60mm nuts and washers can be found in the accessory bag version 1 0 15 3 Afterwards mount the antenna dish onto the masthead The four bolts 10mm
11. hich can be found in the grounding kit bag 2 Connect the other side of the grounding wire to the grounding screw on the masthead using the second masthead grounding nut 3 The masthead needs to be grounded according to local regulations Consult with a licensed electrician if in any doubt version 1 0 20 The result should look like the figure below C 2C 3 C9 c3 version 1 0 21 2 7 Step 7 Adjusting the iLNB Polarisation Polarisation of the iLNB allows correct data reception and transmission To adjust iLNB polarisation 1 Identify the angle marker on the iLNB feedclamp as pointed out in the picture below The angle marker is in fact the line that separates the top and bottom part of the feedclamp angle marker TTI n ldon oldo 20 SN m YE fle YE VM 2 Inthe Antenna Pointing Information document look up the feed scale value that applies to the city closest to your position An example for three cities is shown in the table below 3 Loosen the two M3 5 bolts and set the iLNB to the angle you have found in the document version 1 0 22 In the picture below you can see the different iLNB positions for the three cities from the example Feed Scale o 3 S E L E o Beewecw 3 a 7 Es i Fal rs E Eg Ea 120 ES 30 r8 ce E ra 8 Eal Ee 4 Lock the iLNB in the clamp by securing the
12. ilable in the Antenna Pointing Information document e The antenna needs a clear view towards the satellite without any buildings trees that may hinder the signal e To connect the antenna to the IPmodem you will use a coax cable You can use the provided coax cable or a coax cable with the same specifications as described in the Terminal User Manual on the CD e The coax cable connecting the antenna to the IPmodem must not exceed 30 meters The coax cable included in the box is 30 meters long About your satellite terminal For more information on the satellite terminal refer to the section Getting to know your Satellite Terminal in the User Manual for the Satellite Terminal available on the CD included in the box Indoors IPmodem and computer Put the IPmodem in a dry room Indoors you will need to connect the IPmodem e To the antenna with the coax cable e To your computer with a network cable You can use the network cable provided in the box or a cable of your choice for example if you need a longer cable to connect the IPmodem to your computer e Toa wall outlet with the power adapter provided in the box Power adapter specifications universal input range 100 240 Volt 50 60Hz These steps are described further in this document version 1 0 8 2 2 Step 2 Mounting the Antenna Pole Antenna pole requirements e The antenna pole must be installed on a solid base and made of galvanised steel
13. ing azimuth verify that the azimuth fine adjust bolt 1 is in the middle position Adjust with a 10mm spanner if necessary Note for sake of clarity the antenna dish is not shown on the picture below If the Point amp Play tool is set up correctly a low tone is received in the earphone Now the actual pointing procedure can start version 1 0 30 1 Loosen the four M8 bracket nuts 2 2 You can now move the antenna horizontally Set the antenna to the average azimuth angle for your country as shown in the Antenna Pointing Information document Use a compass if required Attention for correct functioning of the compass do not use it closer than 1 5 meter from metal parts 3 Slowly move the dish horizontally until you hear the highest possible continuous pitch tone detection of the correct satellite Make sure you position the antenna in the middle of this highest tone range version 1 0 81 4 Secure the four M8 bracket nuts 2 using a 12mm spanner Do this in an alternating sequence in order to keep the highest pitch tone No Tone Check if your battery is not dead Persistent low pitch If you keep hearing a low pitch tone this might indicate one of the following issues Check if you have a clear line of sight and no building tree or other obstruction is blocking the path between the antenna and the satellite Select a place with clear line of sight to set up the antenna Also check if
14. l thus need to put on the headphone whenever needed during the pointing procedure Ensure that the volume of the Point amp Play tool is not set too loudly otherwise damage to your hearing may occur Possible tones are High uninterrupted tone correct tone The antenna points to the correct satellite and is receiving the strongest signal you have the optimal pointing position Higher interrupted tone The antenna points to the correct satellite but does not receive the strongest signal so far AS soon as you hear this tone you are sure that the antenna points to the correct satellite Low uninterrupted tone The antenna points to a wrong satellite and receives the strongest signal so far Very low uninterrupted tone The antenna is not pointing to a satellite and has not been pointing to the correct satellite yet 3 2 2 Using the Point amp Play Tool To set up the Point amp Play tool 1 Remove the TX connector from the iLNB and connect it to the Point amp Play tool 2 Connect the headphone to the appropriate port of the Point amp Play tool 3 Make sure the Point amp Play tool is turned on and the volume is high enough version 1 0 29 3 3 Step 3 Rough Pointing Important note Whenever the procedure tells you to loosen a securing bolt or nut slacken it just enough to allow the corresponding element to move freely 3 3 1 Horizontal Pointing Before starting the horizontal point
15. mage e Toensure regulatory and safety compliance use only the provided power and interface cables or cables conform to the specifications within this manual e Do not open the unit Do not perform any servicing other than described in the installation instructions Refer all other servicing to qualified service professionals e Static electricity can damage the Astra2Connect modem To avoid damaging the IPmodem with static electricity always touch the grounded coaxial cable connector prior to touching any other part of the system e Toclean the outside of the unit use a clean dry cloth To avoid equipment damage never clean the system using fluids detergents or chemicals Do not use pressurised air to remove dust from the unit e Install an AC surge arrestor in the AC outlet to which the IPmodem is connected to avoid damage to the equipment from lightning strikes and other electrical surges e To prevent overheating do not block the ventilation holes on the sides and top of the unit Point amp Play tool e To avoid damage to your hearing ensure that the volume of the Point amp Play tool is not set too loudly version 1 0 E 1 3 Material Provided in the Box Qo Q x 30 mm Bio mm 60 mm ex 18 2x Ne li Qux Q x C 4mm 5mm t X 16 mm Material provided in the box list by ed Item quantity Au sul Item quantity 1 Satellite dish
16. nabling Pointing Mode on the IPmodem Before you start The procedure below assumes that your computer is DHCP enabled that you will connect a single computer to the IPmodem If this is not the case or if you have another configuration you will find more information in the User Manual for the Satellite Terminal on the CD in Appendixes Local Network Configuration and Changing your IP settings Before pointing the antenna you need to access the status page of the IPmodem e Make sure the IPmodem is turned on and properly connected to your computer with a network cable e On your computer start your internet browser for example Internet Explorer Chrome Mozilla Firefox Opera Safari The status page is located on the IPmodem itself You do not need an internet connection to access this page e Type 192 168 1 1 in the address bar of the browser and press Enter The status page opens e Depending on your situation Ifthe status page contains a list with more than one pointing carrier keep the preselected carrier If pointing fails during the procedure you will need to select the other pointing carrier in the list and restart the entire procedure version 1 0 26 Pointing Click the Start Pointing button to Start Pointing Click the Skip Pointing button to Skip Pointing start the pointing procedure skip the pointing procedure Do not start pointing without pointing documentation When asked by your service
17. provider change the pointing carrier below Pointing Carrier 1 10 8912500 GHz 22 0000 MBaud Pointing Carrier 1 10 8912500 GHz 22 0000 MBaud b Pointing Carrier 2 11 0000000 GHz 22 0000 MBaud fthe satellite has only one pointing carrier you will see the page below Newtec Air MAC T 00 0 SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS Ethernet Q Satellite Q software Reboot Configuratior Overview Ethern ace saie inen ACC Modem State Error 001 Awaiting installer action Mikicsst Software Version 1 9 8 0 Device Software Hardware m Antenna Pointing Pointing Test Click the Start Pointing button to start the pointing procedure Click the Skip Pointing button to skip the pointing procedure Do not start pointing without pointing documentation Skip Pointing Start Pointing e Click the Start Pointing button You can now proceed to step 2 Setting up the Point amp Play tool Note Whenever you redo the pointing procedure select Antenna Pointing in the menu bar The button will be labelled Restart Pointing instead of Start Pointing version 1 0 27 3 2 Step 2 Setting up the Point amp Play Tool 3 2 1 version 1 0 28 Introduction The Point amp Play Tool will help you point the antenna correctly During the pointing procedure the Point amp Play Tool can produce various sounds each having a specific meaning described below You wil
18. until the Point amp Play tool produces the highest continuous pitch tone 3 Secure the two elevation bolts 1 in an alternating manner to keep the highest pitch tone version 1 0 34 3 5 Step 5 Optimise Horizontal Pointing Azimuth 1 Loosen the four azimuth bolts 1 two at the top of the masthead two at the bottom 2 Optimise the azimuth setting by rotating the azimuth fine adjust bolt 2 using a 10mm spanner until the Point amp Play tool produces the highest continuous pitch tone 3 Secure the four azimuth bolts 1 in an alternating manner to keep the highest pitch tone version 1 0 35 3 6 Step 6 Checking the Pointing Perform the following checks to make sure the antenna will resist external movements wind 1 Make sure all bolts are tightly secured 2 Shortly place your hand between the iLNB and the dish As soon as you remove your hand you should hear the continuous high pitch tone again 3 Apply some pressure on the antenna to make the edges move about 3cm on the left hand side right hand side and at the top then release it If the antenna is still pointed correctly you will hear the high pitch tone again If not repeat the pointing procedure from the section 3 3 Rough pointing 4 When the antenna is correctly pointed the message Correct satellite pointed optimally is displayed on the screen of your computer as shown in the following picture You can now proceed to step
19. your compass is functioning correctly The pointing carrier selected in the IPmodem status page is not correct If so on the IPmodem status page on your computer Click Pointing completed Select Antenna Pointing in the menu bar Click Restart Pointing VON V WV Select the other pointing carrier in the list and restart the entire pointing procedure It is indicated on the status page when you are pointed to the correct satellite The antenna might be pointing to the wrong satellite If so you need to v repoint the antenna until you receive a signal v perform the horizontal and vertical pointing steps until the antenna is pointed correctly towards the satellite version 1 0 32 3 3 2 Vertical Pointing The correct elevation angle was already set during the installation of the antenna refer to chapter 2 3 Verify that the elevation angle of the masthead still corresponds to the value you found in the Antenna Pointing Information document and that it has not changed during the assembly of the antenna e g due to the weight of the antenna dish Adjust if necessary version 1 0 83 3 4 Step 4 Optimise Vertical Pointing Elevation 1 Loosen the two elevation bolts 1 one on either side of the masthead Note for sake of clarity the antenna dish is not shown on the picture below 2 Optimise the elevation setting by rotating the elevation fine adjust bolt 2 using a 10mm spanner
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