Store21 Release Notes - Oracle Documentation
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1. eOne Release Overview _ The rebranding for the latest version of this documentation set is in development as part of post MICROS acquisition activities References to former MICROS i product names may exist throughout this existing documentation set This document contains the release notes for Store21 version 4 71 These release notes cover new features and enhancements for this version the resolved issues that were identified in previous versions and current issues as of the release date Title Store21 exe Store db Closesys exe Host db Documentation Version Build 4 71 1012 4 71 1012 4 71 1012 4 71 1012 The following documentation for Store21 version 4 71 will be available on or about the date indicated Document Title Release Technical Reference Release File Interface TLog Interface User Manual Manager s Guide Shipping Receiving and Inventory Manual Rev Release Date Description 4 09 30 2008 Database changes and configuration changes included in this release 09 30 2008 Changes to the host upload download files included in this release 09 30 2008 Changes to the host interface record types 10 07 2008 Procedures and processes performed on a day to day basis by cashiers and or associates 09 30 2008 Manager level functionality available in Store21 09 30 2008 Procedures for managing inventory including receiving inventory shipping inventory and cont2. 1 and is not intended to include all issues Category Reference Description Closing 217506 DB Error occurs when S21 Lite is auto closed Distributed 237915 An error message is displayed on a distributed order pickup when Orders multiple employees are assigned to the transaction Feedback 163532 Certified Platforms The Store21 version 4 71 release is supported on the following platforms Operating System Windows XP SP2 Environment PowerBuilder 10 0 build 5032 Database Sybase Adaptive Server Anywhere ASA 9 0 2 build 3221 10 of 10
3. Oracle Retail Store21 Point of Service Release Notes Release 4 71 March 2015 ORACLE Oracle Retail Store21 Point of Service Release Notes Release 4 71 Copyright 2015 Oracle and or its affiliates All rights reserved This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing If this software or related documentation is delivered to the U S Government or anyone licensing it on behalf of the U S Government the following notice is applicable U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such us
4. XML request response logic handles multiple items and multiple tenders providing for an improved customer experience A new back office option provides the ability to process the fulfillment of an external order at the fulfilling store Locate is a separate software solution by MICROS Systems Inc Gift Card 220750 Gift Card Track Data This modification removes the option to configure masking rules for gift card data Store21 no longer stores full track data strings relating to gift cards the account number is now the only data element that can be stored 192703 Gift Card Enhancements Gift card processing was given more flexibility and data was consolidated in the database This includes the ability to configure MSR parsing and the ability to configure how card numbers are validated 215729 Improve Scanned Gift Card Compatibility for MSR This enhancement provides Store21 with the ability to correctly interpret track data from a scanned gift card Hardware 227376 Integrate Verifone MX800 Series Platform into Store21 The Verifone MX800 series hardware was integrated into Store21 The Verifone MX800 series hardware performs line display signature capture debit PIN pad advertising screen and MSR swipe functionality Item 215724 Item Description Enhancement The Item Description Enhancement provides new functionality that acquires item descriptions for SKUs from any one of the multiple item tables providing the
5. atabase Customer name not in T log on OPEN Layaway System gets stuck in Tender prompt when swiping JCB card Department Class Bottom Amt Report Line void issues in the TLog multiple line voids in a transaction Reversal requests through reversal maintenance are failing In the Customer Information box in Returns and Send Sales the lookup key F2 did not work when using a touchscreen 9 of 10 micros RETAIL Datavantage Fry CommercialWare eOne Category Reference Description CC Auth 156969 Made DAS processing more robust by performing more checks during processing Employee 195164 Fixed a red box error occurring on PAF after selecting F2 lookup on Life Benefits Beneficiary Register 195524 Attempting to resume a suspended transaction occasionally resumed the wrong session Till Acctg 216806 Starting Cash Count receipts were printing detailed information when detailed counts were turned off Lookup 216808 System does not failover to local db after searching central db Opening 221393 The system was not prompting the employee performing the opening procedure to clock in during the opening procedure CC Auth 235507 System was prompting customer to re swipe a credit card if the card was swiped during item entry Opening 236083 If an open register is restarted Store21 prompts for a Begin Count upon restart Known Issues The following list summarizes some of the more significant known issues with Store21 version 4 7
6. client with the ability to select the type of output to be used for Sale and Layaway transactions These item descriptions appear in on screen printed reports and receipts 6 of 10 micros RETAIL Datavantage Fry CommercialWare eOne Layaway 188918 Add Option to Not Prompt for Deposit on Layaway Added a configuration option that indicates whether to prompt for a deposit on a layaway Prompts for layaway deposits must be specifically turned off default behavior is to continue prompting for a layaway deposit Loyalty 228941 Integrate to Relate 7 0 Loyalty This enhancement allows the loyalty system in Store21 to use Relate 7 0 Petty Cash 215728 Petty Cash Enhancements Enhancements to the Petty Cash In and Petty Cash Out transaction types can provide additional Petty Cash information reason codes and comments to the home office Cashiers and or managers can combine multiple like In or Out entries into a single transaction thereby reducing the number of back office register transactions to be entered Receipt Report Printing 215705 Save Opening Closing Reports as Files Store21 can now provide the client with the ability to save the Opening and Closing reports as electronic document files in PDF or PSR format that can be polled by the home office Optional prompts to print Closing reports incorporate existing functionality and make it consistent with the Opening report printing options 215707 Receipt Re
7. e duplication disclosure modification and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group This software or hardware and documentation may pr
8. en written to the Store21 database using SHA 1 Hash encryption The client s password policy regarding reuse retention period length and character format is configurable Database 192983 Register Table Changes To improve the system s efficiency unused columns in the Register table were removed and needed columns were added Also the columns were reorganized into a more logical order 192991 Drop Obsolete Tables To improve the system s efficiency obsolete tables were deleted from the database and references to them have been purged from the program s code Discount 215706 X For X Discount Option Enhancement New functionality to the X FOR X deal type enables the home office to configure how Store21 prompts the cashier to enter the deal criteria Access to the deal functionality is more intuitive it is included with the function key that cashiers press to apply discounts to the line items 5 of 10 micros RETAIL Datavantage Fry CommercialWare eOne Distributed Orders 212051 Distributed Orders with Locate Enhancement and 237915 Distributed Order Fulfillment with Locate This enhancement to the Distributed Orders functionality improves the POS order entry flow with prompting changes from order capture to fulfillment Store21 communicates with the web based Locate service over IP to identify chain locations in which the items are available and can be fulfilled balancing supply and demand in real time New
9. id Day Pickup The End Count popup message may be displayed if mid day cash pickups are made from the registers A closing cashier may or may not be aware of the pickup which sometimes causes the cashier to have difficulty in reconciling the End Count cash amounts This message can assist the user in correctly reconciling the till cash drawer 215720 End Counting Over Short Conditions Configurable Reason Code Comment The End Count process provides the client with the ability to require the cashiers and or managers to enter reasons why a cash drawer s or till s total tender count does not match the system s calculated expected totals The cashier s reason and comment can be printed on the Cash Drawer Reconciliation receipt report 215740 Begin Count Configuration to Print Count Detail This enhancement to the Begin Count receipt printing process allows clients to control the level of detail on the receipt After a store associate counts the till and enters the quantity of tenders by denominations Store21 can either summarize the total amount or print each denomination and amount on the Begin Count receipt In addition the client can print the expected amount and the difference between the expected amount and the counted amount if any 8 of 10 micros Datavantage CommercialWare Transaction Log TLog 215725 Foreign Currency Exchange Rate The Exchange Rate is added to the Tender Record in the TLog This configuration
10. n When an item is returned there should be a record of whether the item was returned using Central Item Return using Local Return Verification through manual processes with a receipt or through manual processes without a receipt This information is available through an indicator added to the TLog 215894 Integration with The Retail Equation TRE for Return Authorizations This is an interface between Store21 and The Retail Equation TRE Return Authorization Service RAS using Verify 16 for the purpose of reducing the number of merchandise return transactions by fraudulent and or abusive customers The system is capable of analyzing the customers merchandise return habits over time and provides all return authorizations or rejections Store associates are granted the privilege based on security levels to override TRE s denials if necessary to preserve the customer relationship Tender 188697 Issue Merchandise Credit Gift Card as Change This enhancement provides the ability to restrict the tender type to a Merchandise Credit as change to customers whose purchases are being made with a Gift Card 215722 Configurable Pop Up Messages by Tender Store21 now has the ability to prompt the user for tender validation after a particular tender is selected The message itself is also configurable and is translated to the user s preferred language Till Accounting 215708 End Counting Message Configurable Message Regarding M
11. option determines how the rate is shown in the TLog file As Is or Inversed 1 exc rate User Interface 126342 Customer Maintenance Screen Dashboard mode is now activated by the F2 key rather than the F6 key Issue Resolution RETAIL eOne The following list summarizes the corrective actions for previously detected issues Category Hardware Returns Clock Tax TLog Employee Customer Employee TLog CC Auth Receipt TLog CISP Returns Reference 219474 215741 192966 221886 221392 221391 126342 216813 186232 216807 216805 221392 197068 128430 Description Corrected Store21 database settings for the MICROS 2010 unit for Sales Added entry in pole_display_control For processing a manual Return transaction the default for the Gift Receipt prompt is now set to N Work Code changes if only one work code exists If a tax exemption was applied to a line item that was then deleted from the transaction a receipt would print for the deleted tax exempt item Line void issues in the TLog multiple line voids in a transaction Errors in the empmsg mnt file were not being written to the database properly which could cause errors for employees while they clock in Customer Dashboard focus issues Function keys were not working when focus switched to the browser object Employee discounts could be applied to terminated employees when Store21 connects to the local d
12. ovide access to or information on content products and services from third parties Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third party content products and services Oracle Corporation and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services micros RETAIL Datavantage Fry CommercialWare eOne Table of Contents RELEASE OVERVIEW occiso tia 4 DOCUMENTATION me St Sen Soe HAS Emp Ea Aa aaaea aeaa aeaaea aaea 4 FEATURES aa 5 Credit Card Authorization iria a 5 CISP Cardholder Information Security Program ceccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenneeees 5 A O 5 Discount a 5 Distributed Dra Sari il 6 GiG o eto o O o O dead yaeatenacts 6 BEONE 6 tem aee O 6 A E E a ee eee 7 UE YT ienna a a A cg el ee eee 7 Petty Cai ninos 7 Receipt Report Pr socia dali iia ctids 7 O NO 8 A O A 8 TMILACCOUNMING ada 8 Transaction Log ILOQ wicastrniccccsnseersacucsSinapeseaeiaeita ns snaninee tetas wiacenttearatemnigeastdeneie deadgieateleasntele 9 User Interface ccoo dde 9 ISSUE RESOLUTION 0 a ida 9 ENOWNISSUES ceases cate eet eee staat hain sigue Ea a aaa aa dance cee Aaaa a aa aaaea p aaea aie 10 CERTIFIED PLATFORM S aaa a ae Sn cna Senn ON or on meee eae 10 3 of 10 micros RETAIL Datavantage Fry CommercialWare
13. ports Enhancement This enhancement provides the client with the ability to choose which receipt reports to print unattended during the daily Closing process These reports continue to be optionally available through a back office menu 215723 Sales By Item Report Enhancement The Sales by Item report now allows users to generate the reports for specific time periods for one or more days For example Store21 allows the user to create a report that can show them what items are selling during a specific period of the day such as from 8 am to 12 pm for one or more consecutive days 215727 Employee Name Number on Receipts The sales receipt printing process enhancement allows clients to control if and where the sales associates names appear on the receipts These choices are not mutually exclusive so one or more names can print in the receipt header and or their employee numbers may be configured to print beneath each line item s description on the receipt 215735 Gift Receipt Enhancements This printing enhancement to gift receipts allows for a Check Digit to be added to the encoded gift item price and provides for a customized footer message on the gift receipt The Check Digit ensures accuracy when a cashier processes a return and the footer message can be targeted to the recipient of the gift 7 of 10 Datavi Fry CommercialWare eOne Returns 126169 Add Indicator in the TLog for a Host Lookup Request during a Retur
14. rolling inventory 4 of 10 Datavi Fry CommercialWare eOne Features This section includes brief summaries of some of the more significant enhancements and new features for Store21 version 4 71 Credit Card Authorization 192916 Tender Retail Credit and Debit Integrate the Tender Retail software for credit and debit processing over IP Each purchase or refund in Store21 initiates a financial transaction to the authorization server Tender Retail generates the tender authorization and all of the receipt text SAF store and forward authorizations are also supported for offline credit and refund transactions 220750 Modify Store21 to Never Store Full Track Data for Gift Cards In order to enhance security the option that allows Store21 to store full track data for gift cards was removed Store21 can no longer store full track data for gift cards and all areas relating to gift card track data storage were removed Only the account number for the data element is now stored CISP Cardholder Information Security Program 198651 Credit Card Data Capture Store21 no longer stores cardholder data in the database or log files that is captured when a credit debit card is swiped at the authorization approval code prompt 192527 Employee Password Security This enhancement provides the client with a strengthened user password creation and retention policy that is enforceable within the Store21 application Passwords are encrypted wh
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