Wireless-N Router Setup Manual
Contents
1. Neither the SSID nor the WPA WPA2 security settings were configured on the router e Ifa connection is established The router WPS screen displays a message confirming that the wireless client was successfully added to your wireless network The router generated an SSID implemented WPA WPA2 wireless security including a PSK security password and broadcast these settings to the client the client now shares the same security settings as the router Ky If the router was already configured manually and either WPS PSK or WPA2 PSK security enabled and a PSK security password selected then the client now shares these same security settings 4 Note your SSID and WPA WPA2 PSK security password whether previously set or generated for your wireless network Configuring Your Wireless Network 25 To access the Internet from any computer connected to your wireless router launch a browser such as Microsoft Internet Explorer or Netscape Navigator You should see the wireless router s Internet LED blink indicating communication to the ISP my If you are planning a mixed network of WPS capable devices and non WPS capable e devices NETGEAR suggests that you set up your wireless network and security settings manually first and only use WPS for adding the WPS capable devices For more information on setting up your wireless network and configuring your wireless security settings see the online User Manual Tes2. e Consult the dealer or an experienced radio TV technician for help 43 44
3. Wireless N Router Setup Manual NETGEAR NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA May 2008 208 10259 01 v1 0 2008 by NETGEAR Inc All rights reserved Trademarks NETGEAR and the NETGEAR logo are trademarks of NETGEAR Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Wi Fi Protected Setup is a trademark of the Wi Fi Alliance Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Contents Wireless N Router Setup Manual Getting to Know Your Wireless Router cccccceceeeeeeeeeeeeeeeeeeeeeseaeeeneeseeetteseeeteeaee T Unpacking Your New Router cccccccsccsseccessscecssseeeseeeeccsaeeeeseeeecsssecessseesssstssssssecsseeessseee I Hardware Features Back R AE AE EN EN NIEN AE IAA E ERE A AE AAE E 5 POUT EaD ennai Naa Updating Yair Bouts Finein doi Vie E EE E E E A A Seting Up Your Wireless SECUN reniir iaia iistalling Your Wireless Rouler saseirisarosiidsuiesnay a aa arinaa ERNE AASE EN z Installing Your Router Using the Smart Wiz
4. e Smart Wizard Setup The Smart Wizard Installation Assistant setup is available on your Resource CD See Installing Your Router Using the Smart Wizard on page 9 to use the Smart Wizard Installation Assistant This is the easiest option The wizard guides you through the setup process It automates many of the steps and verifies that the steps have been successfully completed Smart Wizard requires a PC running Microsoft Windows Ky Before running the Smart Wizard Installation Assistant on a corporate PC to mee set up your home router check with your company s network support staff Corporate network settings or Virtual Private Network VPN client software might conflict with the default settings of a home router If you are unsure about whether there might be a conflict use a different computer e Manual Setup If you cannot or prefer not to use the Smart Wizard Installation Assistant see Manually Installing Your Router on page 11 For example if you are connecting to a Mac are using a Linux operating system or are technically knowledgeable select this option If you choose to use this option and install your router manually for best results install and set up your router in this order 1 Install and connect your wireless router to your network see Connecting Your Wireless Router on page 12 2 Set up your wireless router for Internet access see Setting Up Your Router for Internet Acc
5. on page 5 2 Release the restore factory settings button and wait for the router to restart and for the Power light to stop blinking and become solid green The factory default settings will be restored so that you can access the router from your Web browser using the factory defaults Technical Specifications 39 40 Technical Specifications Related Documents This section provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product Table 3 Related Documents Document Link Internet Networking and TCP IP Addressing http documentation netgear com reference enu tcpip index htm Preparing a Computer for Network Access http documentation netgear com reference enu wsdhcp index htm Glossary http documentation netgear com reference enu glossary index htm Related Documents 41 42 Related Documents Registration and Certifications Product Registration Support and Documeniation Register your product at http www NETGEAR com register You must register before you can use our telephone support service Product updates and Web support are always available by going to http Avww NETGEAR com support Setup documentation is available on the CD on the support website and on the documentation website When the wireless router is connected to the Internet click the KnowledgeBase link to view support
6. 2 LAN A LAN light 1 4 should be lit for each connected computer on 3 your network Green indicates that your computer is communicating 4 at 100 Mbps amber indicates communication at 10 Mbps If a LAN light is not lit for each connected Ethernet cable make sure that the Ethernet cable from the computer to the router is securely attached at both ends and that the computer is turned on WPS The WPS button light will not be lit unless you push it to enable ali Push N Connect WPS security See Using Push N Connect WPS to Configure Your Wireless Network on page 23 Figure 12 Setting Up Your Router for Internet Access When configuring your wireless router manually you must log in to your wireless router to set it up initially and to make any changes to your wireless router s settings later Ky The factory default state is reset when you use the Restore Factory Settings button See Restoring the Default Password and Configuration Settings on page 39 for more information To access the router 1 Type http www routerlogin net in the address field of your browser and then click Enter 7 5 2 You can enter either of these addresses to connect to your wireless router http www routerlogin net or http www routerlogin com 16 Manually Installing Your Router A login window similar to the one shown in Figure 13 will display a User name admin v
7. Password eeccccce Remember my password OK Cancel Figure 13 2 When prompted enter admin for the router user name and password for the router password both in lowercase letters For security reasons the router has its own user name and password The router user name and password are not the same as any user name or lt password you might use to log in to your Internet connection The Firmware Upgrade Assistant screen will display 3 Click Yes to check for new firmware recommended The router will automatically check the NETGEAR database for a new firmware image file If no new firmware version is available the message No New Firmware Version Available will display If you select No you can check for new firmware later see the online User Manual 4 If new firmware is available click Yes and the router will automatically upgrade itself with the latest firmware Do not try to go online turn off the router shut down the computer or do A anything else to the router until the router finishes restarting When the Ready light stops blinking wait a few seconds more before using the router Manually Installing Your Router 17 5 From the menu options in the left navigation pane click Setup Wizard The Setup Wizard screen will display Setup Wizard The Smart Setup Wizard Can Detect The Type Of Internet Connection That You Have Do You Want The Smart Setup Wizard To Try And Det
8. wireless router to see if it is able to get an Internet IP address from your service provider Unless you have a static IP address your wireless router automatically requests an IP address from your service provider To check the Internet IP address from the browser interface 1 Log in to the wireless router 2 Select the Router Status link under the Maintenance heading to check that an IP address is shown for the Internet Port If 0 0 0 0 is shown your wireless router has not obtained an IP address from your service provider If your router is unable to obtain an IP address from the your service provider the problem might be one of the following Troubleshooting 33 Your service provider might require a login Ask your service provider whether they require a PPP over Ethernet PPPoE login You might have incorrectly set the service name user name or password See Troubleshooting PPPoE on page 34 Your service provider might check for your computer s host name Assign the computer Host Name of your ISP account to the wireless router on the Basic Settings screen Your service provider might only allow one Ethernet MAC address to connect to the Internet and check for your computer s MAC address If this is the case Inform your service provider that you have bought a new network device and ask them to use the wireless router s MAC address or Configure your router to spoof your computer s MAC address On th
9. WPS to Configure Your Wireless Network If your wireless clients support Wi Fi Protected Setup WPS you can use this feature to configure the router s SSID and security settings and at the same time connect the wireless client securely and easily to the router computers that will connect wirelessly to the router are clients Look for the ey symbol on your client device WPS automatically configures the SSID and wireless security settings for the router if the router is in its default state and broadcasts these settings to the wireless client NETGEAR s Push N Connect feature is based on the Wi Fi Protected Setup WPS standard All other Wi Fi certified and WPS capable products should be compatible with NETGEAR products that implement Push N Connect If the router has already been configured manually and either WPS PSK or WPA2 PSK security has been enabled a wireless client can be connected quickly and simply by using the WPS method of connecting to the wireless network In this case the router preserves its existing wireless settings and broadcasts them to the WPS capable client gt If you choose to use WPS the only security methods supported are WPA PSK and WPA2 PSK WEP security is not supported by WPS If you install a NETGEAR adapter that supports WPS its installation procedures guide you through a WPS connection without the need to log in to the router However if you wish to perform
10. and should contact technical support Internet Light Stays Amber When the router is turned on the Internet light turns amber for about 20 seconds and then turns green If the light does not turn green the router has a problem If the Internet light is still amber 1 minute after turning on power to the router a The Internet is not accessible Confirm that you have the correct internet setting b Clear the router s configuration to factory defaults This will set the router s IP address to 192 168 1 1 This procedure is explained in Restoring the Default Password and Configuration Settings on page 39 c Turn the power off and back on to see if the router recovers Troubleshooting 31 Internet or LAN Port Lights Not On If either the LAN or Internet lights do not light when the Ethernet connection is made check the following a Make sure that the Ethernet cable connections are secure at the router and at the computer b Make sure that power is turned on to the connected computer c Be sure you are using Ethernet cables like the cable that was supplied with the wireless router See Connecting Your Wireless Router on page 12 for instructions For more information on WPS functionality and advanced features see the online User Manual Troubleshooting Login Problems If you are unable to log in to the wireless router check the following 32 If you are using an Ethernet connected computer check the Ethern
11. any WPS connection using the router settings use the procedures below For more information on setting up a mixed network see the online User Manual To add a WPS client to your network 1 Log in to the wireless router type http www routerlogin net or http www routerlogin com in the address field of your browser and then click Enter 1 For a list of other Wi Fi certified products available from NETGEAR go to hitp www wi fi org Configuring Your Wireless Network 23 2 On the router main menu select Add a WPS Client The Add WPS Client wizard screen displays Click Next Add WPS Client New and easy way to connect to the Wireless Router via WiFi Protected setup WPS Awireless client has to support WPS function in order to use this wizard to add the client to your WPS enabled Wireless Router Please check the user manual and giftbox of your wireless client to see whether it supports the WPS function If your wireless client does not support the VYPS function you have to configure your wireless client manually so ithas the same SSID and wireless security settings as on this router Figure 15 3 Select the method for adding the WPS client A WPS client can be added using the push button method or the PIN method e Using the Push Button This is the preferred method Select the Push Button radio box and either press the WPS push button on the router or click the soft WPS push button on the screen as shown be
12. ard Using the Smart Wizard ince ppirsccteiartieeastedadiecies E A Accessing Your Router After installation sit E T 10 Manually Installing Your Router cccccccceceseeeeeeeeeeeeeeceeceeeeseeserseseeettesessesteees TM Gonnecting Your Wireless ROUEN 3 siscseesiaandsarnanienaniniede acetates pani gamnageneeiaae LE Verifying Your Connection Setting Up Your Router for Internet Access 2sccccscccscscoecetaetcsnereeeisteeretierreeencnnnnneee 16 Configuring Your Wireless Network ccccccccecececeeeeeeeeeeeeeeeeeeeeeseatestenestteetteetees 2 Specifying Wireless Settinge secaressa ns a ia aika 21 Setting Your SSID and Wireless Security Manually P E Using Push N Connect WPS to Configure Your Wirel SS Network nosis 23 Testing Basic Wireless COnNGCIVIY tniscctnitnln ene Troubleshoot ccena a a a Basit Setup Checklist asaro ee a eaaa aa Eai i anii anai hia 29 Checking Basic Router Functions Troubleshooting Login Problems ccccssccceeeeesseeeeeeetees Checking the Internet Servite Connection sisisi eria Obtaining an Internet IP Address ascniiuirainii tenniet iii a De Registration and Ce Getting to Know Your Wireless Router Congratulations on your purchase of a NETGEAR high speed wireless router the Wireless N Router Model WNR2000 Before you begin installing your router check the package contents see Unpacking Your New Router on page 1 Become familiar with t
13. cation such as a high shelf keeping the number of walls and ceilings between the wireless router and your other devices to a minimum e Away from electrical devices which are potential sources of interference such as ceiling fans home security systems microwaves or the base for a cordless phone e Away from any large metal surfaces such as a solid metal door or aluminum studs Large expanses of other materials such as glass insulated walls fish tanks mirrors brick and concrete can also affect your wireless signal Failure to follow these guidelines can result in significant performance degradation or an inability to wirelessly connect to the Internet 6 Getting to Know Your Wireless Router Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router To make it easy for you to receive the best most up to date features of your router NETGEAR provides a variety of methods for updating your product The Smart Wizard Installation Assistant lets you check for and install updates as part of the setup activity see Using the Smart Wizard on page 9 The router includes an update feature that lets you check for and install updates You must log in to the router to use this feature see Setting Up Your Router for Internet Access on page 16 or the online User Manual Setting Up Your Wireless Security To make it easy for you to select the security that best f
14. ct These functions are performed automatically by the wireless router as needed To access the Internet from any computer connected to your wireless router launch a browser such as Microsoft Internet Explorer or Netscape Navigator You should see the wireless router s Internet LED blink indicating communication to the ISP The browser should begin to display a Web page Configuring Your Wireless Network 27 28 Configuring Your Wireless Network Troubleshooting If you have difficulties accessing the Internet use the Basic Setup Checklist to make sure that you have connected and set up your router correctly If your basic setup is correct then look for your problem in one of the subsequent sections included on the Resource CD and is also available from the router interface after the For more information refer to the online User Manual A link to this document is router is installed Click Documentation on the main menu Basic Setup Checklist The following items are the most common errors made when initially setting up a router Carefully review the checklist to make sure that you have followed the recommended procedures e Be sure you always start your network in this sequence 1 Turn off and unplug the modem from the power outlet Next turn off the wireless router and computer 2 Turn on the modem and wait 2 minutes 3 Turn on the wireless router and wait 1 minute 4 Turn on the computer e Make sure the Eth
15. e make sure that you are using the same computer on which you first set up your Internet account If you have not already done so Check the package contents of your router to ensure that it is complete see Unpacking Your New Router on page 1 Select an optimum location for your wireless router after reviewing the guidelines presented in Positioning Your Wireless Router on page 6 Manually Installing Your Router 11 Connecting Your Wireless Router Before you install your wireless router make sure that the Internet Protocol TCP IP Property settings on your computer are set to automatically obtain an IP address using DHCP and Obtain DNS server address automatically You can check these settings by looking at the TCP IP Properties of your Internal Network Connections which are accessible through the Control Panel of your computer If you are unsure about this refer to the documentation for your computer or see the link to TCP IP Addressing in Related Documents on page 41 If you are replacing an existing router disconnect it completely from your network and set it aside before starting to install your new router Then skip to step 5 in the following procedure NETGEAR does not recommend or support adding a NETGEAR router behind another router or replacing a gateway with a NETGEAR router To connect the wireless router the computer and the modem 1 Turn off your computer 2 Turn o
16. e Basic Settings screen in the Router MAC Address section select Use this Computer s MAC Address and click Apply Then restart your network in the correct sequence see Basic Setup Checklist on page 29 Troubleshooting PPPoE If you are using PPPoE try troubleshooting your Internet connection To troubleshoot a PPPoE connection 1 2 3 34 Log in to the wireless router Select Router Status under Maintenance on the main menu Click Connection Status If all of the steps indicate OK then your PPPoE connection is up and working If any of the steps indicate Failed you can attempt to reconnect by clicking Connect The wireless router will continue to attempt to connect indefinitely If you cannot connect after several minutes you might be using an incorrect service name user name or password There also might be a provisioning problem with your ISP p Unless you connect manually the wireless router will not authenticate using PPPoE until data is transmitted to the network Troubleshooting Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any web pages from the Internet check the following e Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP will provide the addre
17. e following problems Troubleshooting 35 Wrong physical connections Make sure the LAN port light is on If the light is off follow the instructions in Basic Setup Checklist on page 29 Check that the corresponding lights are on for your computer s network interface card Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP addresses for your router and your computer are correct and that both addresses are on the same subnet for example 192 168 1 x 255 255 255 0 Testing the Path from a Computer to the Internet After verifying that the path between your computer and the wireless router works correctly test the path from your PC to the Internet To test the path using ping from a Windows PC 1 2 3 4 From the Windows task bar click Start and select Run In the field provided type cmd A command screen will display At the gt prompt type the following ping n 10 lt IP address gt where lt IP address gt is the IP address of a remote device such as your ISP s DNS server Press Enter If the path is working correctly replies as in the previous section will display If you do not receive replies 36 Check that your PC has the IP address of your router listed as the default gateway If the IP configuration of your PC is assigned by DHCP this information will not be
18. ect The Connection Type Now Cc O Yes No Want To Configure The Router Myself Next Figure 14 6 Select one of the following options e Select Yes to allow the Setup Wizard to detect your Internet connection When prompted click Next The wizard will assist you with configuring your wireless router to access the Internet Ky If you cannot connect to the wireless router check the Internet Protocol TCP IP properties in the Network Connections section of your Control Panel It should be set to obtain both IP and DNS server addresses automatically For assistance see your computer documentation or see the links in Related Documents on page 41 e Select No to set up the connection yourself Click Next and the Basic Settings screen will display Enter the required information for your ISP connection in the appropriate fields If you need assistance follow the Basic Settings Help screens on the router interface or see the online User Manual for this wireless router For more information about configuring settings see Configuring Your Wireless Network on page 21 7 Click Apply to save your settings and complete your connection You should now be connected to the Internet 18 Manually Installing Your Router If you do not connect successfully e Review your settings and make sure that you have selected the correct options and typed everything correctly e Contact your ISP to ver
19. eless Network on page 23 gt If you configure the router from a wireless computer and you change the router s SSID channel or security settings you will lose your wireless connection when you click Apply You must then change your computer s wireless settings to match the router s new settings To avoid this situation you can use a computer that is connected to the router with an Ethernet cable For a complete overview of all the security configurations that can be implemented on this router see the online User Manual Setting Your SSID and Wireless Security Manually To specify the wireless settings you must know the following e SSID The default SSID for the router is NETGEAR Configuring Your Wireless Network 21 The wireless mode 802 11g b or 802 11n that each wireless adapter supports Wireless security option NETGEAR strongly recommends that you use wireless security To successfully implement wireless security check each wireless adapter to determine which wireless security option it supports To set up basic wireless connectivity 1 2 Log in to the wireless router as described in To access the router on page 16 On the main menu select Wireless Settings to display the Wireless Settings screen Note that the default SSID is NETGEAR The SSID of any wireless adapters must match the SSID you configure in the lt wireless router If they do not match you will not g
20. er supplied by NETGEAR for this product 30 Troubleshooting If the error persists you have a hardware problem and should contact technical support e Power Light Blinks Green Slowly and Continuously The router firmware is corrupted To restore your firmware a Make sure your PC is connected to your router and the router is powered on b Insert the Resource CD that came with your router into your PC The CD will automatically start and detect the language you are using on your PC Select a different language option if you prefer Ifthe CD does not automatically start browse the CD and double click on SN c Click Supporting Software then Netgear Firmware Recovery Utility and follow the prompts for the recovery process d After firmware recovery is complete follow the prompts to restore your configuration settings e Power Light Stays Amber When the router is turned on the Power light turns amber for about 20 seconds and then turns green If the light does not turn green the router has a problem If the Power light is still amber 1 minute after turning on power to the router a Turn the power off and back on to see if the router recovers b Clear the router s configuration to factory defaults This will set the router s IP address to 192 168 1 1 This procedure is explained in Restoring the Default Password and Configuration Settings on page 39 If the error persists you might have a hardware problem
21. ernet cables are securely plugged in The Internet status light on the wireless router will be lit if the Ethernet cable to the wireless router from the modem is plugged in securely and the modem and wireless router are both turned on see Connecting Your Wireless Router on page 12 For each powered on computer connected to the wireless router with a securely plugged in Ethernet cable the corresponding wireless router LAN port status light will be lit The label on the back of the wireless router identifies the number of each LAN port see Restore factory settings button Press for approximately 5 seconds to reset the router to the factory default settings on page 5 e Make sure the network settings of the computer are correct Troubleshooting 29 LAN connected computers must be configured to obtain an IP address automatically using DHCP For more information see the links in Related Documents on page 41 Some cable modem services require you to use the MAC address of the computer registered on the account If so in the Router MAC Address section of the Basic Settings menu select Use this Computer s MAC Address Click Apply to save your settings Restart the network in the correct sequence e Check the router status lights to verify correct router operation If the Power light does not turn solid green within 2 minutes after turning the router on reset the router according to the instructions i
22. ess on page 16 3 Configure your wireless network and select wireless security settings to protect your wireless network see Configuring Your Wireless Network on page 21 8 Getting to Know Your Wireless Router Installing Your Router Using the Smart Wizard The Smart Wizard setup procedure should take about 15 minutes to complete Before using the Smart Wizard to set up your router ensure that You are using a PC with Windows Vista Windows 2000 or Windows XP with Service Pack 2 and with a wired Ethernet connection not a wireless connection You have an Internet service connection through an Internet Service Provider ISP You have the configuration information provided by your ISP Using the Smart Wizard The NETGEAR Smart Wizard takes you through the procedure to connect your router modem and PC s It then helps you to configure your wireless settings and enable wireless security for your network The Smart Wizard guides you through the setup process by automating many of the steps At each step in the setup process the Smart Wizard checks to ensure that the steps you perform are successfully completed To install your router using the Smart Wizard 1 Installing Your Router Using the Smart Wizard Insert the Resource CD into your Windows PC The CD will automatically start and detect the language you are using on your PC Select a different language option if you prefer E Ifthe CD does not automatica
23. et a wireless connection Set the Region Select the region where the router is located Leave the wireless mode at its default setting Click Apply to save your changes To set up your computers for wireless connectivity 1 22 Program the wireless settings of each computer or wireless adapter to have the same SSID wireless network name as the router Check that the wireless adapter on each computer can support the mode and security option that you selected If you have a question see the online User Manual or review the settings you selected previously Check that the security settings on each wireless device match the security settings of the router For example if you selected a security option requiring a passphrase then the same passphrase must be used for each wireless computer Check that each wireless computer has a wireless link and is able to obtain an IP address by DHCP from the router Check the Wireless Connections Properties and ensure that TCP IP Properties Oo For a Windows PC go to the Control Panel and select Network Connections are set to Obtain an IP address automatically Configuring Your Wireless Network To access the Internet from any computer connected to your wireless router launch a browser such as Microsoft Internet Explorer or Netscape Navigator You should see the wireless router s Internet LED blink indicating communication to the ISP Using Push N Connect
24. et connection between the computer and the router as described in Checking Basic Router Functions on page 30 Make sure you are using the correct login information The factory default login name is admin and the password is password Make sure that the Caps Lock is off when entering this information Make sure your computer s IP address is on the same subnet as the router If your are using the recommended addressing scheme your computer s address should be in the range of 192 168 1 2 to 192 168 1 254 Refer to your computer s documentation or see Preparing a Computer for Network Access in Related Documents on page 41 for help with configuring your computer If your computer cannot reach a DHCP server some operating systems will assign an IP address in the range 169 254 x x If your IP address is in this range verify that you have a good connection from the computer to the router then restart reboot your computer If your router s IP address has been changed and you don t know the current IP address reset the router s configuration to the factory defaults This procedure will reset the router s IP address to 192 168 1 1 see Restoring the Default Password and Configuration Settings on page 39 Make sure your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to be sure the Java applet is loaded Try closing the browser and reopening it a
25. ff and unplug the cable or DSL broadband modem 3 Locate the cable A that connects your computer to the modem 4 Disconnect the cable at the modem end only B You will connect it to the router later Internet G o Figure 7 RA 12 Manually Installing Your Router 5 Locate the Ethernet cable that came with your NETGEAR product Securely insert one end of the Ethernet cable into your modem C and the other end into the Internet port of the wireless router D The cable and the Internet port label are color coded Internet Internet D DE Figure 8 6 Locate the cable A that is still attached to your computer see step 4 Securely insert that cable into a port on the router such as port 4 E as shown in Figure 9 Internet WE 2 li AON Figure 9 7 Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports 13 Manually Installing Your Router 8 Review that your network is now set up as shown in Figure 10 you are ready to start your network Internet jee op ass EE Figure 10 9 Start your network in the correct sequence as described below Failure to sta
26. gain Troubleshooting e Ifyou are attempting to set up your NETGEAR router as an additional router behind an existing router in your network consider replacing the existing router instead NETGEAR does not support such a configuration e Ifyou are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network the router cannot perform many gateway services for example converting ADSL or Cable data into Ethernet networking information NETGEAR does not support such a configuration Checking the Internet Service Connection If your router is unable to access the Internet check the Internet connection and then check the wireless router e Internet Connection The cable or DSL modem status lights indicate if the modem connection is successful or not Check your modem documentation or call your Internet service provider for help with verifying that the modem has a successful connection e Wireless Router Internet Light is Green or Blinking Green If your Internet light is green or blinking green then you have a good Internet connection and your wiring is correct e Wireless Router Internet Light Off If the Internet light is off verify that the Ethernet cable is securely connected between the cable or DSL modem and that both the modem and wireless router are turned on Obtaining an Internet IP Address If your wireless router is unable to access the Internet and your Internet light is amber check the
27. he front and back panels of your router especially the status lights and the important information on the router label see Hardware Features on page 3 Then read the section on Positioning Your Wireless Router on page 6 to ensure that you have selected the best location to install your router Unpacking Your New Router Your product package should contain the following items e The Wireless N Router e A snap on stand for your wireless router e An AC power adapter varies by region e A yellow Ethernet cable e The Resource CD which includes The Smart Wizard Installation Assistant Autorun exe A PDF version of this manual A link to the online User Manual Es A link to the online User Manual is also available from the router interface after the router is installed Click Documentation on the main menu A link to the online User Manual is also available from the router interface after the router is installed e Warranty and Support Information cards If any of the parts are incorrect missing or damaged contact your NETGEAR dealer Keep the carton including the original packing materials in case you need to return the product for repair Getting to Know Your Wireless Router 1 To prepare your router for installation 1 Carefully peel off the protective film covering both sides of your router see Figure 1 Figure 1 2 Set up your wireless router by inserting t
28. he tabs of the stand supplied with your router into the slots on the bottom of your router as shown in Figure 2 Then remove the protective film covering the status light panel of the router Figure 2 3 Place your router in a suitable area for installation near an AC power outlet and accessible to the Ethernet cables for your wired computers gt To ensure proper heat dissipation and for router stability it is important that you connect the stand and place your router in an upright position 2 Getting to Know Your Wireless Router Hardware Features Before you install and connect your router take a moment to become familiar with the front and back panels of the router especially the status lights on the front panel Front Panel The router front panel shown in Figure 3 contains status lights For more information on interpreting the status lights see Verifying Your Connection on page 15 and Checking Basic Router Functions on page 30 Figure 3 Getting to Know Your Wireless Router You can use the status lights to verify various conditions Table describes each light Table 1 Status Light Descriptions Label LED Activity Description Solid Amber The router is performing the power on self test diagnostic Solid Green The power is on and the router is ready 1 Power Fast blink Green A software update is in progress Slow bli
29. ifications Technical Specifications 37 Table 2 Home Router Default Configuration Settings continued Feature Default Setting Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabled Broadcast SSID Enabled Transmission Speed Autoa Country Region United States North America only otherwise varies by country and region RF Channel 11 in North America 13 in most other regions Operating Mode Up to 145 Mbps Data Rate Best Output Power Full a Maximum Wireless signal rate derived from IEFE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and net work overhead lower actual data throughput rate 38 Technical Specifications Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router s user name to admin the password to password and the IP address to 192 168 1 1 AN This procedure will erase all the current configuration settings and restore the factory defaults To restore the factory default configuration settings 1 Use a sharp object such as a pen or a paper clip to press and hold the restore factory settings button located on the rear panel of the router for about 5 seconds until the Power light begins to blink see Back Panel
30. ify that you have the correct configuration information e Read Troubleshooting on page 29 If problems persist register your NETGEAR product and contact NETGEAR Technical Support Manually Installing Your Router 19 20 Manually Installing Your Router Configuring Your Wireless Network This section describes additional configuration and testing for your network after you have performed basic installation of the Wireless N Router For a wireless connection the router and each wireless computer must use the same SSID also called the wireless network name and the same wireless security NETGEAR strongly recommends that you use wireless security A Indoors computers can connect over wireless networks at a range of several hundred feet This can allow others outside of your immediate area to access your network Specifying Wireless Settings The Wireless Settings screen lets you set your wireless network connections and the wireless security option for your network and router To configure the wireless network you can either manually specify your network name SSID and your wireless security settings see Setting Your SSID and Wireless Security Manually on page 21 or if the clients in your network are WPS capable you can use Wi Fi Protected Setup WPS to automatically set the SSID and implement WPA WPA2 security on both the router and the client device see Using Push N Connect WPS to Configure Your Wir
31. information or click the Documentation link to view the online User Manual for this wireless router Maximum Wireless Signal Rate Derived from IEEE Standard 802 11 Specifications Actual data throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Federal Communications Commission FCC Compliance Notice Radio Frequency Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
32. its your network NETGEAR provides several methods for configuring security The Smart Wizard offers to guide you in setting up security at initial setup see Using the Smart Wizard on page 9 If you have any devices a notebook adapter or other device that support Wi Fi Protected Setup WPS you can enable WPS security see Using Push N Connect WPS to Configure Your Wireless Network on page 23 The router s Wireless Settings screen lets you set your Wireless Network connections and select the appropriate and optimum security options for your network and router see Setting Your SSID and Wireless Security Manually on page 21 Installing Your Wireless Router To help you set up your router and get on the Internet quickly the Resource CD contains a Smart Wizard Installation Assistant The Installation Assistant walks you through the steps required to Getting to Know Your Wireless Router connect your router modem and PC s configure your wireless settings and enable wireless security for your network When you have finished you will be Internet ready Ky NETGEAR does not recommend or support adding a NETGEAR router behind e another router or replacing a gateway with aa NETGEAR router If you have a Macintosh or Linux system you need to use the manual installation method see Manually Installing Your Router on page 11 You can set up your wireless router using one of two methods
33. lly start browse the CD and double click on N In the CD s menu click Setup to start the Smart Wizard When the Smart Wizard prompts you about updates click Yes to check for updates for your router or No to update later for more information see Setting Up Your Router for Internet Access on page 16 or the online User Manual Follow the remaining instructions and prompts The Smart Wizard guides you through installing your router connecting your router to the Internet configuring your wireless network settings and selecting the optimum security protection for your network If you choose not to select a security option during installation you can always access the router s user interface later to select a security option see Configuring Your Wireless Network on page 21 To ensure optimum performance of your high speed wireless router the mae wireless adapter card for each computer in your network should support the same technology as your router For more information see the online User Manual You are now connected to the Internet Internet o Figure 6 To set up additional wireless computers in your network to access the router and connect to the Internet see Configuring Your Wireless Network on page 21 Accessing Your Router After I
34. low The router will attempt to communicate with the client you have 2 minutes to enable WPS from the client device using the client s WPS networking utility Add WPS Client Select a setup method Push Button recommended You can either press the Push Button physically on the router or press the Button below soft Push Button PIN Number Figure 16 e Entering a PIN If you want to use the PIN method select the PIN radio box A screen similar to the one shown below displays Go to your wireless client and from the client s WPS utility obtain the wireless client s security PIN or follow the client s WPS utility instructions to generate a security PIN 24 Configuring Your Wireless Network Then enter this PIN in the Enter Client s PIN field provided on the router and click Next You have 4 minutes to enable WPS on the router using this method Add WPS Client Select a setup method Push Button recommended PIN Number If your Adapter supports WPS please click on Generate a client Security Pin to input on the AP Router Gateway and put the generated client PIN number here Enter Client s PIN Next Figure 17 Using either method the client wireless device will attempt to detect the WPS signal from the router and establish a wireless connection in the time allotted e Ifno connection is detected WPS did not establish a secure connection with a wireless device
35. n Restoring the Default Password and Configuration Settings on page 39 Checking Basic Router Functions After you turn on power to the router check that the following sequence of events has occurred 1 When power is first applied verify that the power light is on see Front Panel on page 3 for an illustration 2 Verify that the power light turns amber within a few seconds indicating that the self test procedure is running 3 After approximately 20 seconds verify that a The color of the power light changes to green b The LAN port lights are lit for any local ports that are connected If a port s light is lit a link has been established to the connected device If a LAN port is connected to a 100 Mbps device verify that the port s light is green If the port is 10 Mbps the light will be amber c The Internet port is connected and its light is lit 4 Ifyou have enabled WPS security verify that the push button stops blinking and changes to green otherwise the push button light should be off If the correct behavior does not occur check for a remedy from the following list e Power Light Not On If the Power and other lights are off see Connecting Your Wireless Router on page 12 check the following Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet Check that you are using the power adapt
36. nk Green There is a problem with the wireless router software Off Power is not being supplied to the router Solid Amber No IP address acquired Solid Green The wireless router has acquired an Internet address Amene Blinking Green Data is being communicated with the Internet Off No Ethernet cable is connected to the modem Solid Blue The wireless interface is enabled 3 Wireless Blinking Blue Data is being communicated over the wireless network Off The wireless interface is turned off Solid Green The local port is connected to a 100 Mbps device Blinking Green Data is being transmitted at 100 Mbps 4 one 1 4 Solid Amber The local port is connected to a 10 Mbps device Blinking Amber Data is being transmitted at 10 Mbps Off No link is detected on this port Solid Green Indicates a WPS connection to a WPS capable device 5 P Blinking Green WPA capable device can associate with the router within 2 minutes Off No WPS connection exists 4 Getting to Know Your Wireless Router Back Panel The router back panel shown in Figure 4 contains port connections lt q ________ 4 lt _________5 Figure 4 Viewed from top to bottom the rear panel contains the following elements 1 Gy oP Getting to Know Your Wireless Router Restore factory settings button Press for approximately 5 seconds to reset the router to the factory default settings Four Local Area Network LAN 10 100 Mbps Ethernet ports for connecting the rou
37. nstallation The Smart Wizard only appears when you first install the router or when the router is in its factory default state for example if you have reset the router to its default factory settings If you want to change the settings after installing and configuring your router using the Smart Wizard you must open a browser window and log in to the router You will also be prompted to check for new router firmware For more information see Configuring Your Wireless Network on page 21 10 Installing Your Router Using the Smart Wizard Manually Installing Your Router Before installing and connecting your router manually review the list below and make sure that you have all of the necessary information Use the procedures in this topic if you are an advanced user or a user of Macintosh and Linux systems Internet service connection through an Internet Service Provider ISP The configuration information your ISP gave you Depending on how your Internet account was set up you might need the following information to set up your wireless router and access the Internet Host and domain name Internet login name and password frequently an email address and password Domain Name Server DNS addresses Fixed or static IP address Your ISP should have provided you with all the information needed to connect to the Internet If you cannot locate this information ask your ISP If you have cable modem servic
38. rt or restart your network in the correct sequence could prevent you from accessing the Internet To start your network 1 Plug in and turn on the cable or DSL modem Wait 2 minutes 2 Plug the end of the power adapter s cord into the wall or a power strip and into the power adapter outlet of your wireless router F Wait 1 minute 14 Manually Installing Your Router Internet Figure 11 3 Turn on your computer It will take several minutes for your router to establish a connection with your computer and your Internet provider For DSL customers if software logs you in to the Internet do not run that Software You might need to go to the Internet Explorer Tools menu Internet Options Connections tab and select Never dial a connection Verifying Your Connection Verify that your router is connected correctly by checking the wireless router status lights as illustrated in Figure 12 Manually Installing Your Router 15 Power The power light should turn solid green If it does not see co Checking Basic Router Functions on page 30 J Internet The Internet port light should be lit If it is not make sure the Ethernet cable is securely attached to the wireless router Internet port and the modem and that the modem is powered on Wireless The wireless light should be lit after turning on the J y router
39. sses of one or two DNS servers for your use If you entered a DNS address during the wireless router s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer e Your computer might not have the wireless router configured as its default gateway Reboot the computer and verify that the wireless router address 192 168 1 1 is listed by your computer as the default gateway address Using the Ping Utility to Troubleshoot Most computers and routers have a diagnostic utility called ping that sends a request to a target device The device then replies The ping utility makes it easy to troubleshoot a network Testing the Path from Your Computer to Your Router You can ping the wireless router to verify that the LAN path from your computer to your router is set up correctly To ping the wireless router from a Windows PC 1 From the Windows task bar click Start and select Run 2 In the field provided type ping followed by the address of the router as in this example ping www routerlogin net 3 Click OK You should see a message like this one Pinging www routerlogin net with 32 bytes of data If the path is working you see this message Reply from www routerlogin net bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not working correctly you could have one of th
40. ter to your local computers Internet Wide Area Network WAN Ethernet port for connecting the router to a cable or DSL modem Power on off push button AC power adapter outlet for connecting the power adapter Router Label The label on the back of the wireless router shows the router s MAC address serial number security PIN and factory default login information The ports on the router are color coded to distinguish your Internet port from the other four ports that connect to the wired computer s on your Local Area Network LAN Designed by NETGEAR in Californi CO Power Internet 3 Ethernet On Off ae Made in Taiwan FCC ID PY30710000 DEFAULT ACCESS LT ACCESS hti N E T G 3 A R Wireless N Router WNR2000 SECURITY PIN Figure 5 Positioning Your Wireless Router The wireless router lets you access your network from virtually anywhere within the operating range of your wireless network However the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router For example the thickness and number of walls the wireless signal must pass through might limit the range For best results place your router e Near the center of the area where your computers and other devices will operate preferably within line of sight to your wireless devices e Accessible to an AC power outlet and near Ethernet cables for wired computers e nanelevated lo
41. ting Basic Wireless Connectivity Once you have established basic wireless connectivity you can enable security settings appropriate to your needs To set up and test basic wireless connectivity 1 Log in to the wireless router as described in To access the router on page 16 2 Click Wireless Settings in the main menu 3 Note whatever SSID you have set up Ky The SSID of any wireless adapters must match the SSID you configure in the mee wireless router If they do not match you will not get a wireless connection If you are configuring the router from a wireless computer and you change the router s SSID channel or security settings you will lose your wireless connection when you click Apply You must then change the wireless settings of your computer to match the router s new settings 4 Configure and test your computers for wireless connectivity Program the wireless adapter of your computers to have the same wireless network name SSID as the wireless router Check that they have a wireless link and are able to obtain an IP address by DHCP from the router Your wireless router is now configured to provide Internet access for your network Your wireless router automatically connects to the Internet when one of your computers requires access It is not necessary to run a dialer or login application such as Dial Up Networking or Enternet to connect 26 Configuring Your Wireless Network log in or disconne
42. visible in your PC s Network Control Panel Verify that the IP address of the router is listed as the TCP IP default gateway Check to see that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device If your ISP assigned a host name to your PC enter that host name as the Account Name in the Basic Settings menu Troubleshooting Default Configuration Settings This section provides factory default settings and technical specifications for the Wireless N Router Model WNR2000 Table 2 Home Router Default Configuration Settings Feature Default Setting Router Login Router Login URL http www routerlogin net http Awww routerlogin com or http 192 168 1 1 Login Name case sensitive admin Login Password case sensitive password Internet Connection WAN MAC Address Default hardware address on label MTU Size 1500 Local Network Router Lan IP address the Gateway IP_ 192 168 1 1 address IP Subnet Mask 255 255 255 0 DHCP Server Enabled Time Zone GMT Time Zone Adjusted for Daylight Saving Disabled Time Firewall Inbound communications coming in from the Internet Outbound communications going out to the Internet Disabled bars all unsolicited requests except for traffic on port 80 the http port Enabled all Technical Spec
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