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W52P User Guide

1. Yealink MA EJS VOIP MS Yealink Yealink W52P IP DECT Phone User Guide Version 50 20 Mar 2014 Copyright Copyright 2014 YEALINK NETWORK TECHNOLOGY CO LTD Copyright 2014 Yealink Network Technology CO LTD All rights reserved No parts of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical photocopying recording or otherwise for any purpose without the express written permission of Yealink Network Technology CO LTD Under the law reproducing includes translating into another language or format When this publication is made available on media Yealink Network Technology CO LTD gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution No parts of this publication may be subject to alteration modification or commercial use Yealink Network Technology CO LTD will not be liable for any damages arising from use of an illegally modified or altered publication Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS YEALINK NETWORK TECHNOLOGY CO LTD MAKES NO WARRANTY OF A
2. 0 2 la e wea wa a a YY gt 5 O lt 3 O 5 O Q L Local Dir Network Dir gt Remote Phonebook Date amp Time 3 Advisory Tones Ring Tones Screen Saver gt Colour Schemes Display Backlight Keypad Light Notification Light Time Format Date Format Input Method Menu Structure o T Ll Audio Display 64 I ILL I IL Shortcut Language Register Handset Registration De reg Handset Select Base uto Answer Auto Intercom Telephony Default Line Incoming Lines Speed Dial Caller Blacklist Network Handset Reset Change Base PIN Base Reset System Settings Y Base Restart Auto Provision C Handset Name Eco Mode Eco Mode Repeater Mode Upgrade Firmware Appendix Appendix A Time Zones Mexico Tijuana Mexicali Coba Havana Argentina Buenos Aires IA Y O OCS A tad Sn DenmarkFaroe tando ra 0 Portugal Poro Funchal A Spain Canary Islands Las Palmas User Guide for the W52P IP DECT Phone 0 UntedKingdom ondon _ _ _ _ A me OyO Croatia Zagreb Denmark Kopenhagen 02 00 Syria Damascus 02 00 Turkey Ankara Ukraine Kyiv Odessa Azerbaijan Baku 04 00 Georgia Tbilisi Appendix Pakistan I
3. Press the Save soft key to accept the change or the Back soft key to cancel Date and Time Date and time are displayed on the idle screen of your handset The handset obtains the date and time from the Simple Network Time Protocol SNTP server by default If your handset cannot obtain the date and time from the SNTP server you need to configure the date and time manually You can configure the time format and date format respectively The handset supports two time formats 12 Hour or 24 Hour and seven date formats The available date formats are listed in the following table Date Format Example 2011 8 17 WWW MMM DD Wed Aug 17 DD MMM YY 17 Aug 11 YYYY MM DD 2011 08 17 MM DD YY 08 17 11 DD MMM YYYY 17 Aug 2011 WWW DD MMM Wed 17 Aug DD MM YYYY 17 08 2011 To configure date and time manually 1 Press ox to enter the main menu Select gt Date amp Time Edit the current values in the Date and Time fields respectively gt J iY Press the Save soft key to accept the change The date and time displayed on the LCD screen will change accordingly 27 User Guide for the W52P IP DECT Phone To configure the time format 1 Press ox to enter the main menu 2 Select gt Display gt Time Format 3 Press or _r_ to highlight the desired time format and press the Change soft key The radio box of the highlighted time format is marked The time format displayed on the LCD screen will
4. gt Network Enter the system PIN default 0000 Press the Done soft key Press or gt to select Static from the IP Address Type field Enter the valid values in the IP Address Subnet Mask Default Gateway Primary DNS and Secondary DNS fields respectively Press the Save soft key to accept the change Static DNS is not normally required when DHCP is enabled on your phone In some cases static DNS may be needed in your environment Then you can manually configure static DNS on the handset to ignore DNS obtained by DHCP To configure static DNS 1 2 3 4 5 6 1 Press to enter the main menu Select gt System Settings gt Network Enter the system PIN default 0000 Press the Done soft key Press B or gt to select Manual from the DNS Type field when DHCP is selected from the IP Address Type field Enter the valid values in the Primary DNS and Secondary DNS fields respectively Press the Save soft key to accept the change If you are using an xDSL modem you can connect your base station to the Internet via PPPoE mode Set the Internet port as a PPPoE port The PPPoE port will perform a PPP negotiation to obtain the IP address Contact your system administrator for the PPPoE user name and password To configure PPPoE 1 oo ee oS CU Note Press ox to enter the main menu Select gt System Settings gt Network Enter the system PIN default 0000 Press the Done soft ke
5. Follow the voice prompts from the system server to leave a voice mail and then hang up To configure the voice mail access code Press ox to enter the main menu 2 Select Mc gt Set Voice Mail The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously and the number of voice mails for each line Press 4 or _r to highlight the desired line and press the Select soft key 3 4 Press or gt to select Enabled from the Status field 5 Enter the voice mail access code in the Number field 6 Press the OK soft key to accept the change or the Back soft key to cancel To configure fast access for voice mail You can configure fast access to connect straight to the voice mails of the desired line by long pressing the digit key 1 without having to scroll through the menu when the handset is idle 1 Press ox to enter the main menu 2 Select an gt Set Key 1 The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously and the number of voice mails for each line 3 Press J or y to highlight the desired line and press the Select soft key The radio box of the selected line is marked To listen to the voice mail using the menu 1 Press the OK key to enter the main menu 2 Select oul gt Play Message The LCD screen displays the lines assigned to the handset as incoming lines and outgoing
6. Network SE TINGS scacssacscacesasiacecsaccacacsasasdacasscadssadecedaassiacedsatenegageqoaagatesossssteseauauoeseaens 16 Checking System Status ooccccccocccnnnnoccnnnnonocnnonononnnnonocnnononocnnnnanonnnnnornnonanonnnnnnccnnnnanonoss 18 PCC OTM o AS e e Un 18 Turning Handset On Off ooocncncncnnocccnnnncnnnoconnnononoconnnnononoconnnnnnonononnnnononnnnnnnnnocnnnnnnnnooos 19 ACUSEING IRINgEer VOI escoria iia 19 Locking Unlocking Keypad cooooocccnccocccnnononoconcnoconnnnnnoconononononnnnccnnnnnonnnnnnccnnnnanonnnnnnoos 20 Locating AA O 20 Switching Silent Mode On Off coooooccnnccocccnncnoconnnnnnocnnnnonocnnnnanonnnnonccnnnnnocnnnanccnnnnanonoss 21 UCA PP A 21 User Guide for the W52P IP DECT Phone A AA 21 SUOMEN eek 22 RETO tolde Screen een 22 ICE AA 23 HANSEL NAM ee coro UbtOn 24 o glo 8 o PPP POUOPPU N P R0UUO Po 24 RING ONE St iii 24 ONISORV TOME S ara 25 BAC oa 25 ej A A 26 COLO Schemes u a iaa 26 RS A o 26 NOUNCOHOM A dd dd dd er ee 26 DTS AMA TNS di A A A E E 27 DINONLGUUS nennen rs 28 Coniac AA eisen 29 Role NB 0110 V i Po Poo A o et ee nee 29 as AA QA o vate eo aon ae none ae a anus eee H EHE REHe HEHE 32 REMOS POMC DOOK oar aa re 33 Network DISCO dlls 34 eall History Management ns ea 35 Neiwork Call AA o Po PERE IA 57 A e errr 38 RETS 16 A A ESE NE E E EE 39 LEHE oo pan rene pe cme te ane ner nT A 40 BOCK DUI 40 EMEIGENCY NUDE iniciada dacdadadadodi iaa 40 OUTDOOR 41 A A e
7. Repeater mode and eco mode cancel each other out These two features cannot be used at the same time To use repeater mode make sure both the base station and handset are upgraded to the supported firmware version x 30 x 40 or later For more information on how to use DECT repeater with the base station refer to Yealink DECT Repeater RT10 User Guide Call Features Call Features The W52P IP DECT phone is designed to be easily used like a regular phone on a public switched telephone network PSTN You can place internal and external calls answer calls transfer a call to someone else or conduct a conference call This chapter provides operating instructions of the call features Topics include e Placing Calls e Answering Calls e Ending Calls e Redialing Calls e Call Mute e Call Hold Resume e Call Waiting e Do Not Disturb DND e Call Forward e Call Transfer e Conference Call e Anonymous Call e Anonymous Call Rejection e Voice Mail e Shared Call Appearance If you require additional information or assistance with your new phone contact your system administrator Placing Calls You can use your handset to place an internal or external call You can place a call using the following call modes e Earpiece mode pressing the off hook key to dial out e Speakerphone mode pressing the speakerphone key to dial out e Headset mode connecting a headset During the call you can switch the call m
8. Select gt Telephony gt Speed Dial The LCD screen displays all available speed dial keys Press _ or _r_ to highlight the desired speed dial key and press the Assign soft key Press or _r_ to highlight the desired directory if there are multiple directories select the desired contact from the directory Do one of the following If only one number is stored for the contact in the selected directory press the OK soft key to assign the number to the selected speed dial key If both the office number and the mobile number are stored for the contact in the selected directory press the OK soft key to display the two numbers Press 4 or to highlight the desired number Press the OK soft key to assign the number to the selected speed dial key Deleting a Speed Dial Number To delete a speed dial number 1 2 42 Press to enter the main menu Select gt Telephony gt Speed Dial Phone Settings The LCD screen displays all available speed dial keys 3 Press or y to highlight the desired speed dial key which is already assigned a number 4 Press J or the Clear Key soft key to delete the assigned speed dial number Placing a Call Using Speed Dial Key To place a call using the speed dial key 1 Long press the speed dial key digit key when the handset is idle The number assigned to this speed dial key is dialed out Auto Answer When auto answer feature is enabled
9. dialed digits The information shown in the soft key line e On hook idle displays History and Line e Off hook displays various terms according to the context of the specific feature Signal Strength The strength of reception signal between the base station and handset may display as Weak to strong uill uill Mi M all No reception FI Battery Status The battery status displays on the top right hand corner of the LCD screen Icon Battery Level Full High Medium Low Need Charging When the capacity of batteries is low and the handset is not charged timely the handset will play a warning tone and display a prompt box every hour Overview Icon Instructions Icons appearing on the LCD screen are described in the following table MN TAC ear 2 I LT II TN Headset Mode On Shared Call Appearance User Guide for the W52P IP DECT Phone Basic Operations Basic Operations This chapter provides you with the basic operating instructions of the W52P IP DECT phone Topics include Handset Registration Basic Network Settings Checking System Status Account Registration Turning Handset On Off Adjusting Ringer Volume Locking Unlocking Keypad Locating a Handset Switching Silent Mode On Off Menu Guidance If you require additional information or assistance with your new phone contact your system administrator Handset Registration You can register up to 5 handsets to one W52P base
10. equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines Information for DECT Product This telephone is compliant with the DECT 6 0 standard which operates in the 1 92GHz to ra 1 93GHz frequency range Installation of this equipment is subject to notification and INTERFERENCE FREE coordination with UTAM Any relocation of this equipment must be coordinated through and COMMUNICATION approved by UTAM UTAM may be contacted at 1 800 429 8826 WEEE Warning To avoid the potential effects on the environment and human health as a result ofthe presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback Email your
11. line status directly Press to enter the main menu Select Lt Dal gt Line Status The LCD screen displays all lines registered to the base station with icons for indicating the line status For example the BB icon in the bottom of a line indicates that you cannot place a call using this line on the handset For more information on status icon refer to Icon Instructions on page 13 Account Registration The base station supports up to 5 lines You can register an account for each line via web user interface To log into the web user interface of the base station you should obtain the IP address of the base station in advance For more information on how to Basic Operations obtain the IP address refer to Checking System Status on page 18 To register an account via web user interface 1 Enter the IP address of the base station in the address bar of the browser and press the Enter key 2 Enter the user name default admin and password default admin in the corresponding fields of the pop up dialogue box Click Confirm to login Click on Account gt Basic Select the desired account from the pull down list of Account Select Enabled from the pull down list of Account Active 7S A AN Enter the valid values in the Label Display Name Register Name User Name Password and SIP Server fields respectively Contact your system administrator for the account information 8 Click Confirm to accept the change T
12. name or number matches the search will appear on the LCD screen after a timeout or when the Search soft key is pressed You can dial a contact from the result list Placing a Call from Local Directory Blacklist 32 To place a call from the local directory 1 2 8 4 Press to enter the main menu select Press or to highlight the desired entry Do one of the following If only one number is stored for the contact in the local directory press 7 to dial out directly If both the office number and the mobile number are stored for the contact in the local directory press the View soft key to display the two numbers Press 4 or y to highlight the desired number Press to dial out You can store up to 30 contacts in the handset s blacklist You can add edit or delete contacts in the blacklist You can also dial a call from the blacklist but an incoming call from a contact in the blacklist will be rejected automatically To add an entry to the blacklist manually 1 2 Press to enter the main menu Press gt Telephony gt Caller Blacklist Press the OK soft key If there is already an entry press the Options soft key and select New Entry Enter the desired number in the Phone Number field Phone Settings 5 Press the Save soft key to accept the change or the Back soft key to cancel You can also add an entry to the blacklist from the call history For more informatio
13. on Phone gt Features 2 Enter the emergency services number in the Emergency Numbers field For multiple numbers enter a comma between every two emergency numbers 3 Click Confirm to accept the change Outgoing Lines After the handset Is registered to the base station you can assign one or more outgoing lines for the handset The handset can only use the assigned outgoing line s to place calls When multiple outgoing lines are assigned to the handset the handset uses the first line as the default outgoing line You can change the default outgoing line of the handset To change the default outgoing line of the handset 1 Press ox to enter the main menu 2 Select gt Telephony gt Default Line The LCD screen displays all outgoing lines currently assigned to the handset The default outgoing line is highlighted and followed by a left arrow 3 Press 4 or _v to highlight the desired line and then press the OK soft key The default outgoing line is changed successfully Incoming Lines After the handset is registered to the base station you can assign one or more incoming lines for the handset The handset can only receive incoming calls of the assigned incoming line s You can assign incoming lines to all handsets registered to the same base station on your handset To assign the incoming line to handsets 1 Press to enter the main menu 2 Select gt Telephony gt Incoming Lines 3 Enter the syste
14. on your phone the number will be replaced as Phone Settings u 5123 and then dialed out 2 means the characters in the second Note parenthesis that is 123 When adding a dial plan rule you can specify the accounts to apply the dial plan rule in the Account field The valid value of the Account parameter can be one or more digits among 1 2 3 4 and 5 each of which represents a line ID Digits must be separated by commas For example when you enter the value 1 2 in the Account field this dial plan rule will apply to account1 and account2 If you leave the Account field blank or enter 0 then this dial plan rule will apply to all accounts Replace Rule You can configure one or more replace rules up to 20 to remove the specified string and replace it with another string You can configure a pattern with wildcards refer to the expression syntax in the table above so that any string that matches the pattern will be replaced This feature is convenient for you to dial out a long number For example a replace rule is configured as Prefix 1 and Replace 1234567 when you want to dial out the number 1234567 you just need to enter 1 To add a replace rule via web user interface 1 2 9 4 5 Click on Phone gt Dial Plan gt Replace Rule Enter the string e g 2xx in the Prefix field Enter the string e g 12345 in the Replace field Enter the des
15. opinions and comments to DocsFeedback yealink com GNU GPL INFORMATION Yealink W52P IP DECT phone firmware contains third party software under the GNU General Public License GPL Yealink uses software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be downloaded online http www yealink com GPLOpenSource aspx BaselnfoCateld 293 amp NewsCateld 293 amp Cateld 293 About This Guide About This Guide Yealink W52P IP DECT phone is a full featured mobile device which can provide reliable and convenient wireless voice communications In addition it provides many widely accepted benefits of the DECT standard including high security scalability and low power consumption to better meet your requirements This guide provides everything you need to quickly use your new phone First verify with your system administrator that the network is ready for phone configuration Also be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use your W52P IP DECT phone If this is your first time using the W52P IP DECT phone we recommend that you first refer to the Quick nstallation Guide and Quick Reference Guide available online http www yealink com SupportDownloadfiles_detail aspx Cateld 308 amp flag 1 42 In This G
16. place a call The LCD screen of the phone receiving this call prompts an incoming call from anonymity Anonymous Call Rejection You can use anonymous call rejection feature to reject incoming calls from anonymous callers Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up You can configure anonymous call rejection feature on a per line basis To enable anonymous call rejection feature for a specific line 1 Press ox to enter the main menu 2 Select gt Anon Call Rejection The LCD screen displays the incoming lines currently assigned to the handset 3 Press or _r_ to highlight the desired line and press the OK soft key 4 Press B or gt to select Enabled from the Status field 5 Press the OK soft key to accept the change Voice Mail Note 56 You can leave voice mails to someone else You can also receive and listen to voice mails via the handset Voice mail feature ensures that you will never miss any important messages When receiving a new voice mail the Ex icon appears on the LCD screen with the number of unread voice mails and the message key LED flashes red Voice mail feature is not available on all servers Contact your system administrator for more information Call Features To leave a voice mail You can leave a voice mail to someone else when he or she is busy or inconvenient to answer the call
17. the handset off before removing the battery Do not try to use the bettery for the power supply of any device other than this handset Do not open or mutilate the battery released electrolyte is corrosive and may cause damage to the your eyes or skin Use only the rechargeable battery pack delivered with the handset or those rechargeable battery packs expressly recommended by Yealink Defective or exhausted batteries should never be disposed of as municipal waste Return old batteries to the battery supplier a licensed battery dealer or a designated collection facility A Notices of Cleaning Before cleaning the base station stop using it and disconnect it from the power supply Remove the battery before cleaning the handset to reduce risk of electric shock Only clean your product with a piece of slightly moist and anti static cloth Keep the power plug clean and dry Using a dirty or wet power plug may lead to electric shock or other perils Index Index A About This Guide vii Account Registration 18 Adding Contacts 30 Adjusting Ringer Volume 19 Advisory Tones 25 Always Forward 52 Anonymous Call 55 Anonymous Call Rejection 56f Answering Calls 49 Appendix 63 Area Code 40 Assigning a Speed Dial Number 42 Attended Transfer 53 Auto Answer 43 Auto Intercom 43 Auto Provision 45 AC Power 3 B Backlight 25 Base Reset 44 Base Station Description 9 Basic Network Settings 16 Basic Operations 15 Batt
18. user interface 1 Click on Phone gt Upgrade 2 Click Start to begin capturing signal traffic 3 Recreate the error to be documented in the trace 4 Click Stop to stop the capture 5 Click Export to open file download window and then save the file to your local system How to export system log We may need you to provide a system log to help analyze your problem To export the system log to local PC via web user interface 1 Click on Phone gt Configuration 2 Select 6 from the pull down list of Log Level 3 Click Confirm to accept the change The web user interface prompts Do you want to restart your machine The configuration will take effect after a reboot 4 Click OK to reboot the phone After the IP phone finishes reboot the system log level is set as 6 the debug level 5 Mark the Local radio box in the Export System Log field Note Note Troubleshooting 6 Click Export to open file download window and then save the file to your local system You can also export the system log to a syslog server contact your system administrator for more information It is recommended to reset the log level to 3 after exporting the system log How to export import the phone configurations We may need you to provide the phone configurations to help analyze problem In some instance you may need to import configurations to your phone To export the phone configurations via web user interface 1 Click
19. x until the LCD screen prompts All Ring Tones Off The silent mode is on The icon appears on the idle screen To switch the silent mode off 1 Long press again until the LCD screen prompts All Ring Tones On The silent mode is off The icon disappears from the idle screen Menu Guidance The handset provides a variety of features that are grouped into menu This section provides you with some basic guidance of accessing and navigating the menu For a quick overview of features of each menu refer to Menu Structure on page 64 Main Menu The handset menu has a number of levels The main menu is the top level menu which consists of six menu items Status Intercom Voice Mail Call Features Directory and Settings To enter the main menu 1 Press when the handset is idle The six menus appear as a list of icons on the LCD screen To access a main menu feature 1 Press 4 B or to scroll through the six menus The name of the selected menu item appears on the top of the LCD screen Directory Status 2 Intercom Voice Mail Too en Directory NA gt Call Features Settings OK 2 Press or the OK soft key to enter the corresponding submenu 21 User Guide for the W52P IP DECT Phone Submenu The submenus are displayed on the LCD screen and they are shown as a list You can access features of the submenu by entering the submenu To access features of a subme
20. you can simply answer the incoming calls by lifting the handset from the charger cradle without having to press the off hook key The auto answer feature works only if the handset is placed in the charger cradle To configure auto answer 1 Press to enter the main menu 2 Select gt Telephony gt Auto Answer 3 Press the Change soft key to check or uncheck the Auto Answer checkbox Auto Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary You can make internal intercom calls and external intercom calls on the phone Internal intercom calls are made between handsets registered to the same base station External intercom calls can be made by dialing the feature access code followed by the number External intercom calls depend on support from a SIP server The handset can automatically answer an incoming external intercom call and play warning tone only when there is only one handset subscribed and no call in progress on the handset To automatically answer an incoming internal intercom call you need to enable auto intercom feature on the handset The following configuration types of auto intercom feature are available for selection e On Beep On Auto intercom feature is on The handset will answer an incoming internal intercom call automatically and play a warning tone e On Beep Off Auto intercom feature is on The handset will answer an incoming Intern
21. 2 color themes available To change color scheme 1 Press to enter the main menu 2 Select gt Display gt Color Schemes 3 Press _4_ or _v_ to highlight the desired color scheme and preview its effect 4 Press the Select soft key to mark the radio box of the highlighted color theme The color theme of the handset is changed accordingly Keypad Light You can enable the keypad light to make the keypad light up when any key is pressed This helps you distinguish keys from each other in a dark environment To configure keypad light 1 Press to enter the main menu 2 Select gt Display gt Keypad Light 3 Press the Change soft key to check or uncheck the Keypad Light checkbox Notification Light Notification light is used to indicate voice mails and missed calls When the handset receives a voice mail or misses a call the message key LED flashes red You can configure the notification light to indicate the voice mails or missed calls respectively 26 Phone Settings To configure notification light 1 Press ox to enter the main menu 2 Select gt Display gt Notification Light 3 Press B or B to select the desired value from the Voice Mail field If Enabled is selected the message key LED flashes red when the handset receives a voice mail 4 Press or e to select the desired value from the Missed Call field If Enabled is selected the message key LED flashes red when the handset misses a call 5
22. Auto Intercom on page 43 e Handset Reset on page 44 e Base Reset on page 44 e Troubleshooting on page 59 Vill Table of Contents Table of Contents About This GUIAS ironia eto vil In This Guide AP OOO OOO vil SUA Or Ge ICING Soyer ee vil Changes for Release 50 Guide Version 50 20 nocccconncnnncncccnnonoconnnnnconnnnanocnnonanonoss vil Changes for Release 40 Guide Version 40 16 occccooonnnnncncccnnnnononnnnonononnnnconnnnanonons viii Changes for Release 40 Guide Version 40 15 oocccccoccnnnnnnccnnnnononnnonconnnnnnccnnnnanonoss viii Changes for Release 30 Guide Version 30 40 oc ooonnnnncocccnnonononnnnnconnncnaronnnnanonoss viii Changes for Release 30 Guide Version 30 30 o ooooncnnnnocccnnnnononnnnnconnncnnccnnnnanonoss viii Table of COMIENIS essen ae dann standen Ix Getting Started PA 1 Packaging Contents een ot EEEE ON TEECNO ETOD EA 1 Connecting the W52P Base StatioON oooccnccnocccnnnnoconnnnnnocnnononocnnononoconnnarononanoconananonoss 3 Setting up the W52P W52H HaNdS8t occccccnocccnnnncnnnoccnnnnnnonocononcnnnoccnnnnnnanorononnnanocnnnnnnos 4 Selma Wo the Charger Cradle aero 6 Charging the Handse toman arar ee ee ener 6 OVERVIEW nta 9 sep e o rdr reinii 9 Handset DESCRIPTION au 10 Displaying Information on LED Screen 12 CONOS TUI Nor AA ral 13 Basic Operations scceccscssceccscccceccsceccsccscescscscecescesees 15 seno 4 o A e Pri O EA 15 Basic
23. Contacts in the network directory can be added to the local directory You can also call the contact from the network directory Contact your system administrator for the XSI server address XSI user name and XSI password to access the network directory To configure the network directory via web user interface 1 Click on Contacts gt Network Directory 2 Enter valid values in the XSI Server XSI Username and XSI Password fields 3 Select the desired values from the pull down lists of Group GroupCommon Phone Settings Enterprise EnterpriseCommon and Personal These parameters decide the type of network contact lists to be displayed on the handset 4 Click Confirm to accept the change To access the network directory 1 Press ox to enter the main menu 2 Select Big gt Network Dir 3 Press or y to highlight the desired group and press the Enter soft key The handset connects to load the network directory and then displays the desired network contact list on the LCD screen To place a call from the network directory 1 Press ox to enter the main menu 2 Select gt Network Dir 3 Press or _r_ to highlight the desired group and press the Enter soft key The LCD screen displays the desired network contact list 4 Press or to highlight the desired entry 6 Doone of the following If only one number is stored for the contact in the network directory press to dial o
24. NY KIND WITH REGARD TO THIS GUIDE INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Yealink Network Technology CO LTD shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing performance or use of this guide Declaration of Conformity Hereby Yealink Network Technology CO LTD declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC CE Mark Warning This device is marked with the CE mark in compliance with EC Directives 1999 5 EC R amp ITE This device complies with the following standards 1 Safety EN 60950 1 2006 A11 2009 A1 2010 A12 2011 2 SAR EN62479 2010 3 EMC ETSI EN 301 489 1 V1 9 2 2011 09 amp ETSI EN 301 489 6 V1 3 1 2008 08 4 Radio ETSI EN 301 406 V2 1 1 2009 07 Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Class B Digital Device or Peripheral This equipment is tested and complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a res
25. Outgoing Calls Missed Calls and Accepted Calls Press or to highlight the desired list and press the OK soft key The LCD screen displays all entries of the selected list Press 4 or to highlight the desired entry and press the View soft key The LCD screen displays the detailed information of the entry To add an entry to the blacklist from the call history You can block the phone from dialing a number by adding this number to the blacklist For more information on blacklist refer to Blacklist on page 32 1 Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls Outgoing Calls Missed Calls and Accepted Calls Press x or _r_ to highlight the desired list and press the OK soft key The LCD screen displays all entries of the selected list Press 4 or _r to highlight the desired entry Press the Options soft key and select Add To Blacklist The LCD screen prompts Are you sure Press the Yes soft key to add the selected entry to the blacklist or the No soft key to cancel To delete an entry from the call history 1 Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls Outgoing Calls Missed Calls and Accepted Calls Press 4 or to highlight the desired list and press the OK soft key The LCD screen displays all entries of the selected list Press o
26. able features The feature currently assigned to the selected key is highlighted and followed by a left arrow 5 Press jor y to highlight the desired feature Phone Settings 6 Press the OK soft key to accept the change or the Back soft key to cancel Contact Management This section provides operating instructions on how to manage contacts Topics include e Local Directory n Blacklist o Remote Phone Book Network Directory Local Directory You can store the frequently used contacts in the handset s local directory where names and numbers can be freely added deleted and edited You can store up to 100 contacts per handset each with a name a mobile number and an office number You can also dial a contact from the local directory This allows you to place calls without having to dial the number manually The directory entries are usually sorted in alphabetical order by the name attribute Spaces and digits take first priority The sort order is as follows 1 Space 2 Digits 0 9 3 Letters alphabetical Other special characters are sorted completely in accordance with the ASCII sort order Using Alphanumeric Keys You can edit names and numbers of the contacts stored in the local directory using the keypad The digit keys 0 1 are devoid of any letters But the digit keys 2 9 are all alphanumeric keys containing one digit and three or four letters in alphabetical order The following describes how to u
27. al intercom call automatically without warning tone e Off Auto intercom feature is off You need to answer an incoming internal intercom 43 User Guide for the W52P IP DECT Phone call by pressing the Accept soft key To configure auto intercom 1 Press ox to enter the main menu 2 Select gt Telephony gt Auto Intercom The LCD screen displays three configuration types 3 Press jor y to highlight the desired configuration type and press the Change soft key The radio box of the selected configuration type is marked Handset Reset You can reset individual settings that you have made on the handset Resetting handset will not overwrite settings of directory call history voice mail and the handset registration to the base station Other customized settings on the handset will be reset to factory settings after handset reset We recommend that you ask your system administrator for advice before resetting your handset To reset the handset 1 Press o to enter the main menu 2 Select gt System Settings gt Handset Reset The LCD screen prompts Reset handset to default 3 Press the Yes soft key to reset the handset or the No soft key to cancel Base Reset Note 44 You can reset the base station to factory settings This will clear all individual settings of the base station e g directory and account registrations Handset registrations and the system PIN will not be reset to factory def
28. all using the earpiece 1 Press or the Accept soft key To answer a call using the speakerphone mode 1 Press To answer a call using the headset 1 With a headset connected press the Accept soft key Answering When in Another Call lf you are during an active call an incoming call arrives on the handset do the following 1 Press 7 or the Accept soft key The incoming call is answered and the original call is placed on hold 49 User Guide for the W52P IP DECT Phone Ending Calls To end a call Do one of the following Press Place the handset in the charger cradle Redialing Calls The redial number list stores the twenty last dialed phone numbers When the memory of the redial number list is full the handset will automatically erase the oldest dialed number when a new number is dialed You can redial a call from the redial number list To redial the last dialed number 1 Press 7 when the handset is idle 2 Press 7 again A call to your last dialed number is attempted To redial a previously dialed number 1 Press 7 when the handset is idle The handset displays the dialed phone numbers 2 Press or y to highlight the desired entry You can press Options gt Edit Before Call to edit the phone number or select the desired line by pressing the Line soft key 3 Press 7 again You can add local contacts from the redial number list You can also delete an e
29. aults We recommend that you ask your system administrator for advice before resetting your base station To reset the base station 1 Press ox to enter the main menu 2 Select gt System Settings gt Base Reset 3 Enter the system PIN default 0000 4 Press the Done soft key All individual settings of the base station are reset to factory defaults successfully The power indicator LED on the base station slow flashes during the resetting process Base station reset may take a few minutes Do not power off until the base station starts up successfully Phone Settings Auto Provision You can trigger the auto provisioning process using the wizard After you enter the user name and password in the wizard and confirm to perform an update the base station tries to connect the RPS Redirection and Provisioning Service server If the base station successfully connects the RPS server the RPS server responds the base station with the URL for downloading the configuration files Then the base station tries to perform auto provisioning Contact your system administrator for the user name and password used to connect the RPS server To trigger the auto provisioning process 1 Press ox to enter the main menu 2 Select gt System Settings gt Auto Provision 3 Enter the system PIN default 0000 and press the Done soft key 4 Enter the valid value in the Username field and press the OK soft key 5 Enter the valid va
30. base station User Guide for the W52P IP DECT Phone DN IES e Indicates the network status 3 Network Status LED Slow flashes green when the network is unavailable lluminates solid green when the network is available Indicates the power status of the base station Slow flashes green when the base station is during the firmware upgrading process 4 Power Indicator LED Slow flashes green when the base station is during the resetting process Illuminates solid green when the base station is powered on Handset Description The main hardware components of the W52P W52H handset are the LCD screen and the f at Yealink 2 keypad 15 al g UN 13 6 7 8 12 9 11 Overview Hardware component instructions of the W52P W52H handset are ee or Outputs audio during the earpiece call Shows call information handset status icons prompt LCD Screen messages and so on Label automatically to identity their context sensitive Soft Keys features Switches between the earpiece and speakerphone Speakerphone Key modes Answers an incoming call Headset Connector Connects a headset Answers an incoming call Off hook Key Enters into the redial call list Places a call Provides digits letters and special characters in Keypad u context sensitive applications Enters the star symbol Star Key Switches the silent mode on or off Redirect Key Transfers a call t
31. be changed accordingly To configure the date format 1 Press to enter the main menu 2 Select gt Display gt Date Format 3 Press or _r_ to highlight the desired date format and press the Change soft key The radio box of the selected date format is marked The date format displayed on the LCD screen will be changed accordingly For the list of available time zones on the IP phone please refer to Appendix A Time Zones on page 65 Shortcuts 28 There are two types of shortcut on the handset changeable and unchangeable shortcuts A feature is pre assigned to each shortcut For example long press to turn on off the silent mode long press to lock unlock the keypad press _v_ to access the directory and so on The changeable shortcuts are the two soft keys and four navigation keys The available features that can be assigned to each key may vary You can assign the frequently used features to the changeable shortcuts of your handset This helps you get quick access to a feature by pressing the corresponding shortcut directly without having to scroll through the menu when the handset is idle To configure a shortcut 1 Press ox to enter the main menu 2 Select gt Shortcut The LCD screen displays the changeable shortcuts with features currently assigned to them 3 Press jor 2 to highlight the desired shortcut 4 Press the Change soft key to access the avail
32. con appears on the idle screen You can still answer or reject incoming calls as usual You can also end the answered call by pressing To unlock the keypad 1 Long press a again until the LCD screen prompts Keypad Unlocked The keypad is unlocked and the icon disappears from the idle screen If the keypad is locked only the emergency numbers can be dialed out You must enter the emergency number continuously To place emergency calls you should configure the emergency numbers in advance For more information refer to Emergency Numbers on page 40 Locating a Handset 20 You can locate a misplaced handset using the base station to which the handset is registered To locate a handset 1 Press on the base station All handsets registered to this base station will ring simultaneously Paging and display the IP address of the base station on the LCD screen This helps you locate your handset easily You can press any key on the handset or press again on the base station to end paging You can also locate handsets via web user interface at the path Status gt Handset amp VolP Basic Operations Switching Silent Mode On Off If the silent mode is switched on the handset will not ring when receiving an incoming call but you can still see the incoming call information on the LCD screen You can switch the silent mode on if you do not want to be disturbed To switch the silent mode on 1 Long press
33. creen will prompt Contact save failed Editing Contacts To edit a contact in the local directory 1 2 3 4 5 6 Press ox to enter the main menu select E Press or _ to highlight the desired entry Press the Options soft key and select Edit Edit the values in the Name Number and Mobile fields Press the Save soft key to accept the change Deleting Contacts You can delete a contact or all contacts from the local directory To delete a contact 1 2 3 4 Press ox to enter the main menu select Press or y to highlight the desired entry Press the Options soft key and select Delete The selected entry will be deleted successfully To delete all contacts Press ox to enter the main menu Select Press the Options soft key and select Delete All The LCD screen prompts Delete All Press the Yes soft key to delete all contacts or the No soft key to cancel 31 User Guide for the W52P IP DECT Phone Searching for Contacts You can search for the contacts by simply typing a few continuous characters of the desired contact name or number and the results of potential matches are dynamically filtered and displayed on the LCD screen To search for contacts in the local directory 1 2 Press ox to enter the main menu Select Enter a few continuous characters of the desired contact name or number using the keypad The contact whose
34. d a name by default if successfully registered to the base station You can personalize the handset name To rename the handset 1 Press ox to enter the main menu 2 Select gt Handset Name 3 Edit the current name in the Rename field 4 Press the Save soft key to accept the change Language Note The handset supports displaying text in different languages The handset supports 11 languages English French Turkish Portuguese Spanish Italian Deutsch Polski Czech swedish and Hebrew The default language of the handset is English You can change the language according to your requirement To change the language of the handset 1 Press to enter the main menu 2 Select gt Language 3 Press or _r to highlight the desired language and press the Select soft key The LCD screen prompts Change phone language to xxx xxx is the language you selected 4 Press the Yes soft key to accept the change Text displayed on the handset will change to the selected language Languages available for selection depend on the language packs currently loaded to the handset Please contact your system administrator for more information on the available languages of your handset Ring Tones 24 Ring tones are used to indicate incoming calls You can set different ring tones to distinguish the incoming lines from each other on your handset You can also set a ring tone for an incoming intercom call When rece
35. e Packaging Contents e Connecting the W52P Base Station e Setting up the W52P W52H Handset e Setting up the Charger Cradle e Charging the Handset If you require additional information or assistance with your new phone contact your system administrator Packaging Contents The following components are included in your W52P W52H IP DECT phone packages W52P Package W52H Package 1 Base Station 1 Handset 1 Handset 1 Charge Cradle 1 Charge Cradle 1 Power Adapter 2 Power Adapters one for the 2 Rechargeable Batteries base station is optional 1 Belt Clip 2 Rechargeable Batteries 1 Ethernet Cable 1 Belt Clip 1 Quick Installation Guide and 1 Quick Reference Guide e W52P Base Station Yealink User Guide for the W52P IP DECT Phone e W52P W52H Handset O Yealink Bl E j Q Le e Charger Cradle e Power Adapter e Two Rechargeable Batteries Getting Started Ethernet Cable o Belt Clip e Quick Installation Guide amp Quick Reference Guide Check the package before installation If you find anything missing contact your system administrator Connecting the W52P Base Station You have two options for power and network connection of the base station Your system administrator will advise you which one to use e AC power Optional e Power over Ethernet PoE Note Please pay attention to the radio coverage of the ba
36. ectory For more information refer to Remote Phone Book on page 33 and Network Directory on page 34 To add a contact to the local directory manually 1 Press ox to enter the main menu 2 Select 3 Press the Options soft key and select New Contact If there is no contact in the local directory press the New soft key directly 4 Enter the desired values in the Name Number and Mobile fields 5 Press the Save soft key to accept the change or the Back soft key to cancel To add a contact to the local directory from the call history 1 Press the History soft key when the handset is idle Press 4 or to highlight the desired call history list and press the OK key Press or _r_ to highlight the desired entry Press the Options soft key and select Add To Local gt New Entry m e N gt Press or _r_ to set the number to be the office number or the mobile number 6 7 Note Phone Settings of the new entry and press the OK soft key Enter the name of the new entry in the Name field Press the Save soft key to accept the change or the Back soft key to cancel When you add a contact the office number and the mobile number cannot be left blank at the same time When the contact name is left blank the handset sets the office number or the mobile number as the contact name If the information of the contact you want to add is totally same with that of an existing entry in the local directory the s
37. eld Enter the destination number you want to forward incoming calls to in the Target field Press B or B to select the desired ring time to wait before forwarding from the After Ring Time field only available for No Answer Forward Press the Save soft key to accept the change The O icon on the idle screen indicates call forward feature is enabled lf Always Forward is selected there is no prompt on the LCD screen when the line receives an incoming call The incoming call is logged in the Accepted Calls list Note Call forward feature may be overridden by the server settings For more information contact your system administrator Call Transfer You can transfer a call to another party in one of the following ways Blind Transfer Transfer a call directly to another party without consulting Semi Attended Transfer Transfer a call when receiving the ring back Attended Transfer Transfer a call with prior consulting To perform a blind transfer 1 Press the Options soft key during a call and then select Blind Transfer You can also press r directly Do one of the following Enter the number or select the handset you want to transfer the call to Press R or the Transfer soft key Press the Directory soft key and select the desired contact Press the Call soft key If both the office number and the mobile number of the contact are stored select the desired number and then press o or the OK soft
38. ery Charging Status 6 Battery Information 5 Battery Status 12 Blacklist 32 Blind Transfer 53 Block Out 40 Busy Forward 52 C Call Features 47 Call Forward 52 Call Hold Resume 51 Call History Management 35 Call Mute 50 Call Transfer 53 Call Waiting 51 Connecting the W52P Base Station 3 Conference Call 55 Charging the Handset 6 Checking System Status 18 Copyright ii Color Schemes 26 D Date and Time 27 Deleting Contacts 31 Deleting a Speed Dial Number 42 Declaration of Conformity ii Dial Plan 38 Displaying Information on LCD Screen 12 Do Not Disturb DND 52 E Eco Mode 45 Eco Mode 46 Editing Contacts 31 Emergency Numbers 40 Ending Calls 50 F Upgrading the Base Station 63 G Getting Started 1 GNU GPL Information v H Handset Description 10 Handset Name 24 Handset Registration 15 Handset Reset 44 Icon Instructions 13 Incoming Lines 41 Information for DECT Product iv Important Safety Information 69 In This Guide vii Index 71 K Keypad Light 26 L Language 24 Local Directory 29 Locating a Handset 20 Locking Unlocking Keypad 20 71 User Guide for the W52P IP DECT Phone M W Main Menu 21 Warranty ii Menu Guidance 21 WEEE Warning iv Menu Structure 64 N No Answer Forward 52 Notification Light 26 O Overview 9 Outgoing Lines 41 P Packaging Contents 1 Phone Settings 23 Placing a Call from Local Directory 32 Placing a Call Using Speed Dial Key 43 Placin
39. g Calls 47 Placing External Calls 48 Placing Internal Calls 48 Power over Ethernet 4 R Redialing Calls 50 Regulatory Notices 69 Remote Phone Book 33 Replace Rule 39 Returning to Idle Screen 22 Repeater Mode 46 Ring Tones 24 S Screen Saver 26 Searching for Contacts 32 Semi Attended Transfer 53 Setting up the Charger Cradle 6 Setting up the W52P W52H Handset 4 Shortcuts 28 Signal Strength 12 Speed Dial 42 Submenu 22 Switching Silent Mode On Off 21 Shared Call Appearance 58 T Table of Contents ix Turning Handset On Off 19 U Upgrading the Base Station 63 Using Alphanumeric keys 29 V Voice Mail 56 72
40. he original handset included in the W52P package is pre registered to the base station After charging the handset is ready for use Battery Charging Status The handset batteries take 6 hours to fully charge Charging status of batteries is displayed on the top right hand corner of the LCD screen Icon Charging Status mp Fully Charged 75 Charged 50 Charged 25 Charged 10 Charged Almost Flat Getting Started User Guide for the W52P IP DECT Phone Overview Overview This chapter provides the overview of the W52P IP DECT phone Topics include e Base Station Description e Handset Description e Displaying Information on LCD Screen e Icon Instructions If you require additional information or assistance with your new phone contact your system administrator Base Station Description After the base station starts up successfully and the handset is registered to the base station all LEDs on the base station illuminate solid green Hardware component instructions of the W52P base station are Jr mn Paging Key Q Registration LED Locates a misplaced handset Toggles the registration mode Resets the base station to factory settings Indicates the mode of the base station Fast flashes green when the base station is in the paging mode Slow flashes green when the base station is in the registration mode Illuminates solid green when there is at least one handset registered to the
41. her party when there are two calls on the handset 1 Place a call to user A 2 Place another call to user B Two calls are established on the handset 3 Select the desired call e g the call with user A and make sure the call is active 4 Press the Options soft key and select Call Transfer The LCD screen displays the target party user B you will transfer the call to 5 Press the Transfer soft key to complete the transfer The LCD screen prompts Call Transferred and then the handset returns to the idle screen Call is established between user A and User B 54 Call Features Conference Call You can use the handset to create a local conference with other parties The handset supports up to 3 parties including yourself in a conference call You can create a conference between an active call and a held call on the handset on the same line or different lines To set up a local conference call 1 Place a call to the first party 2 Press the Options soft key and select Conference 3 Doone of the following Enter the number of the second party or select the handset you want to add to the conference Press o or the Conf soft key to dial out Press the Directory soft key and select the desired contact Press the Call soft key If both the office number and the mobile number of the contact are stored select the desired number and press Ej or the OK soft key to dial out 4 When the second party a
42. idential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation Privacy of communications may not be ensured when using this telephone If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experience radio TV technician for help Note Changes or modifications not expressly approved by Yealink Network Technology Co Ltd could void the user s authority to operate the equipment ACTA Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of the base station is a label that contains among other information a product identifier in the format US T2LXXXXXXX Hearing Aid Compatibility HAC This telephone system meets FCC standards for Hearing Aid Compatibility FCC RF Radiation Exposure Statement This
43. ired line ID in the Account field or leave it blank Click Add to add the replace rule When you enter the number 234 using the keypad and then dial out using the configured account the handset will dial out 12345 instead To edit a replace rule via web user interface 1 2 3 4 5 Click on Phone gt Dial Plan gt Replace Rule Select the desired replace rule by checking the check box Edit the values in the Prefix and Replace fields Enter the desired line ID in the Account field or leave it blank Click Edit to accept the change To delete one or more replace rules via web user interface 1 2 Click on Phone gt Dial Plan gt Replace Rule Select the one or more replace rules by checking the check box es 3 Click Delete to delete the replace rule s 39 User Guide for the W52P IP DECT Phone Area Code Note Area codes are also known as Numbering Plan Areas NPAs They usually indicate geographical areas in a country This feature is necessary only when dialing the number outside the code area For example area code is configured as Code 011 Minimum Length 4 Maximum Length 11 then when you dial out the number 56789 which has digits between 4 and 11 the phone will add the area code before the number and dial out 01156789 To configure area code via web user interface 1 Click on Phone gt Dial Plan gt Area Code 2 Enter the desired values in the Code Minimum Leng
44. ist Press or _ to highlight the desired entry Press Dial Plan 38 Dial plan is a string of characters that governs the way your handset processes the inputs received from your handset keypad The handset supports the following dial plan features Replace Rule Area Code Block Out Basic expression syntaxes you need to know The dot can be used as a placeholder or multiple placeholders for any character Example 12 would match 123 1234 12345 12abc etc An x can be used as a placeholder for any character Example 12x would match 121 122 123 12a etc The square brackets can be used as a placeholder for a single character which matches any of a set of characters Example 91 5 7 1234 would match 9151234 9161234 9171234 etc The parentheses can be used to group together patterns for instance to logically combine two or more patterns Example 91 5 7 1 x would match 91511 91618 91715 etc The should be followed by the sequence number of a parenthesis The plus the sequence number means the whole character or characters placed in the parenthesis The number directs to the right parenthesis when there are more than one Example A replace rule configuration Prefix 9 5 7 Replace 5 2 When you enter 96123 to dial out
45. iving an incoming call the handset rings the specified ring tone To configure ring tones 1 Press to enter the main menu 2 Select gt Audio gt Ring Tones gt Melodies Phone Settings 3 Press or to highlight the Intercom Call option or the desired line 4 Press B or B to select and listen to the desired ring tone 5 Press the Save soft key to accept the change or the Back soft key to cancel You can also enter the menu gt Audio gt Ring Tones gt Volume and press a or gt to decrease increase the ringer volume Advisory Tones Advisory tones are acoustic signals of your handset which inform you of different actions and states The following advisory tones can be configured independently of each other e Keypad Tone plays when a user presses any key of the keypad e Confirmation plays when a user saves settings or places the handset in the charger cradle e Low Battery plays when the capacity of the batteries is low and the handset requires charging To configure advisory tones 1 Press ox to enter the main menu Select gt Audio gt Advisory Tones Press J or to select the desired value from the Keypad Tone field Press or gt to select the desired value from the Confirmation field Press or gt to select the desired value from the Low Battery field nn eS IN m Press the Save soft key to accept the change or the Back soft key to cancel Backlight Handset backlight
46. key The call is connected to the number or the handset you specified and the LCD 53 User Guide for the W52P IP DECT Phone screen prompts Call Transferred To perform a semi attended transfer 1 Press the Options soft key during a call and select Transfer 2 Doone of the following Enter the number or select the handset you want to transfer the call to Press ox or the OK soft key to dial out Press the Directory soft key and select the desired contact Press the Call soft key If both the office number and the mobile number of the contact are stored select the desired number and press ox or the OK soft key to dial out 3 Press LR or the Transfer soft key to complete the transfer when receiving the ring back The LCD screen prompts Call Transferred To perform an attended transfer 1 Press the Options soft key during a call and select Transfer 2 Doone of the following Enter the number or select the handset you want to transfer the call to Press ox or the OK soft key to dial out Press the Directory soft key and select the desired contact Press the Call soft key If both the office number and the mobile number of the contact are stored select the desired number and press ox or the OK soft key to dial out 3 Press the Transfer soft key to complete the transfer after the party answers the call The LCD screen prompts Call Transferred To transfer a call to anot
47. lines simultaneously and the number of voice mails for each line 3 Press or _r_ to highlight the desired line and press the Select soft key The handset dials out the voice mail access code using the selected line automatically 4 Listen to the voice mail following the voice prompts from the system server To listen to the voice mail via fast access 1 Long press _1 when the handset is idle The handset automatically dials out the voice mail access code using the line you selected when configuring fast access for voice mail 57 User Guide for the W52P IP DECT Phone Note 2 Listen to the voice mail of this line following the voice prompts from the server You can also listen to the voice mail by pressing to enter into the Message amp Call screen Select the desired line and press the Select soft key Before listening to the voice mails make sure the voice mail access code has been configured When all new voice mails are retrieved the 22 icon disappears from the screen Shared Call Appearance 58 Shared Call Appearance SCA allows users to share a SIP line on several IP phones An Incoming call to the shared line will cause all phones that share the call appearance to ring simultaneously The incoming call can be answered on one of the phones but not all of them Calls on the shared line can be placed on hold or barged in This feature is very useful in the boss and secretary scenario For m
48. ll waiting feature is enabled the handset will notify you of a new incoming call during a call and present the incoming call information visually on the LCD screen You can also enable the handset to play a warning tone when receiving a new incoming call during a call If call waiting feature is disabled the new incoming call will be automatically rejected by the handset To configure call waiting feature 1 Press to enter the main menu 2 Select Es gt Call Waiting 3 Press B or gt to select the desired value from the Status field 51 User Guide for the W52P IP DECT Phone Note 4 Press A or 5 to select the desired value from the Tone field 5 Press the Save soft key to accept the change or the Back soft key to cancel The call waiting tone works only if call waiting feature is enabled To answer a new incoming call during a call If call waiting feature is enabled a new incoming call can be answered during a call 1 Press the Accept soft key to answer the new incoming call The original call is placed on hold Do Not Disturb DND You can activate or deactivate the DND mode on a per line basis If DND mode is activated for a specific line all incoming calls to the line will be rejected automatically and the callers will hear a busy tone To activate DND mode for a specific line 1 Press ox to enter the main menu 2 Select gt Do Not Disturb The LCD screen displays the incoming lines currentl
49. lls Outgoing Calls Missed Calls and Accepted Calls To manage the entries of the network call log you should enable network call log feature in advance To enable network call log feature via web user interface 1 2 5 Click on Contacts gt Network Directory Select Enabled from the pull down list of Network Call Log The LCD screen displays the network call log lists when you press the History soft key If Disabled is selected the LCD screen displays the local call history lists when you press the History soft key Click Confirm to accept the change To check the network call log 1 Press the History soft key when the handset is idle The LCD screen displays 4 network call log lists All Calls Outgoing Calls Missed Calls and Accepted Calls 57 User Guide for the W52P IP DECT Phone Press or to highlight the desired list and press the OK soft key The LCD screen displays all entries of the selected list Press or y to highlight the desired entry and press the View soft key The LCD screen displays the detailed information of the entry To place a call from the network call log 1 Press the History soft key when the handset is idle The LCD screen displays 4 network call log lists All Calls Outgoing Calls Missed Calls and Accepted Calls Press or _r_ to highlight the desired list and press the OK soft key The LCD screen displays all entries of the selected l
50. lue in the Password field and press the OK soft key The LCD screen prompts Update now 6 Press the Yes soft key to perform an update or press the No soft key to cancel Eco Mode Eco mode turns off the transmission power and the radio waves emitted are virtually zero when the phone is in the standby mode If the eco mode is enabled and there is no signal interaction between the handset and the base station the color of the signal strength indicator on the idle screen displays in green When a call comes in or a connection occurs the phone exits the eco mode automatically and the signal strength indicator on the idle screen changes from green to white To configure eco mode 1 Press ox to enter the main menu 2 Select gt System Settings gt Eco Mode 3 Press the Change soft key to check or uncheck the Eco Mode checkbox 4 Enter the system PIN default 0000 and press the Done soft key The LCD screen prompts Are you sure you want to reboot the base station 5 Press the Yes soft key to reboot the base station The base station reboots to make the configuration take effect The configuration applies to all the handsets registered to the base station 45 User Guide for the W52P IP DECT Phone Eco Mode Note Eco mode greatly reduces the transmission power and signal output when the phone is in the talk mode The attenuation range is 20m When the distance between the base station and the hand
51. m PIN default 0000 4 Press the Done soft key The LCD screen displays all handsets registered to the base station The handset itself is highlighted and followed by a left arrow Press 4 or y to highlight the desired handset and press the OK soft key Press or B to select Accept from the desired line fields Press the Save soft key to accept the change 5 pe A Y Press the Back soft key to return to the previous interface 41 User Guide for the W52P IP DECT Phone Repeat steps 5 8 to assign incoming lines for other handsets If a line is assigned to multiple handsets as an incoming line an incoming call to this line will cause these handsets to ring simultaneously but the incoming call can be only answered by one of them Speed Dial Speed dial allows you to perform single digit dialing to predefined numbers This feature is particular useful to users who dial certain numbers on regular basis A maximum of 8 speed dial numbers are allowed Assigning a Speed Dial Number You can assign the important numbers of your directory including local directory remote phone book and network directory to the speed dial keys of your handset This helps you dial a contact quickly and easily by long pressing the speed dial key without having to enter the directory The available speed dial keys are the digit keys 2 9 To assign a speed dial number from the directory 1 2 Press to enter the main menu
52. n refer to Call History Management on page 35 To delete an entry from the blacklist 1 Press ox to enter the main menu 2 Select gt Telephony gt Caller Blacklist 3 Press 4 or _r to highlight the desired entry 4 Press the Options soft key and select Delete The selected entry will be deleted successfully To delete all entries from the blacklist 1 Press ox to enter the main menu 2 Select gt Telephony gt Caller Blacklist 3 Press the Options soft key and select Delete All The LCD screen prompts Delete All 4 Press the Yes soft key to delete all entries or the No soft key to cancel To place a call from the blacklist 1 Press ox to enter the main menu Select gt Telephony gt Caller Blacklist Press or _ to highlight the desired entry N Y Press to dial out Remote Phone Book You can access your corporate directory on your handset You can add contacts to the local directory from the corporate directory You can also dial a contact from the corporate directory Contact your system administrator for the access URL of the corporate directory To configure the access URL of the corporate directory via web user interface 1 Click on Contacts gt Remote Phone Book 2 Enter the access URL in the RemoteURL field 3 Enter the name in the Display Name field 4 Click Confirm to accept the change To access your corporate directory 1 Press ok to ente
53. n press the OK soft key The LCD screen prompts De register Handset Press the Yes soft key to de register the handset or the No soft key to cancel To select the base station 1 2 Press ox to enter the main menu Select gt Registration gt Select Base The LCD screen displays all base stations the handset registered to and the Bestbase option if the handset is registered to more than one base station The radio box of the currently used base station is marked You can select Bestbase to search for the base station with the best signal strength Press or _r_ to highlight the desired base station or the Bestbase option and press the Select soft key The handset begins to search for base station After successful connection the handset plays a warning tone and prompts Base selected successfully You can highlight the base station the handset registered to and then press the Rename soft key to rename the base station name Basic Network Settings The base station attempts to contact a DHCP server in your network to obtain valid network settings e g IP address subnet mask gateway address and DNS address by default If the base station cannot contact a DHCP server for any reason you need to configure basic network settings manually Basic Operations To configure basic network settings manually x ye a E 7 Press ox to enter the main menu Select gt System Settings
54. nswers the call you can consult with him or her before adding the call to the conference 5 Press the Conf soft key again to join all parties in the conference To join two calls in a conference 1 Place two calls on the handset 2 Select the desired call and make sure the call is active 3 Press the Options soft key and select Conference Two calls are joined in the conference To drop the conference call press or the End soft key Anonymous Call Note You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone For example you want to call to consult some service but do not want to be harassed You can configure anonymous call feature on a per line basis The anonymous call feature is not available on all servers Contact your system administrator for more information 55 User Guide for the W52P IP DECT Phone To enable anonymous call feature for a specific line 1 Press ox to enter the main menu 2 Select gt Anonymous Call The LCD screen displays the outgoing lines currently assigned to the handset The default outgoing line is highlighted and followed by a left arrow 3 Press 4 or _v to highlight the desired line and press the OK soft key 4 Press or to select Enabled from the Status field 5 Press the OK soft key to accept the change To place an anonymous call 1 Using the specific line on the handset to
55. ntry or all entries from the redial number list Call Mute 50 You can mute the microphone during an active call When muting the microphone you can hear the other party but he or she cannot hear you For example if you do not want the other party to listen in while you talk to someone in the room you can mute the microphone temporarily To mute a call 1 Press 4 during an active call The call is on mute and the icon is displayed on the LCD screen Call Features To un mute a call 1 Press 4 again The icon disappears from the LCD screen Call Hold Resume You can place an active call on hold At any time at most one active call can be in progress on your handset Another call can be answered and made while placing the original call on hold To place a call on hold 1 Press the Options soft key during a call and then select Hold The call is placed on hold and the an icon is displayed on the LCD screen To resume a hold call Do one of the following Press the Resume soft key Press Press Two calls on Hold If two calls are placed on hold on the handset press the Resume soft key to resume the current call Press C or the Swap soft key to swap between two calls Note When the call on the handset is placed on hold placing the handset in the charger cradle will not end the call Call Waiting You can enable or disable call waiting feature on the handset If ca
56. nu 1 Press or y to highlight the desired submenu 2 Press Ej or the OK soft key to access features of the submenu You can press or the Back soft key to return to the previous menu level Returning to Idle Screen Note 22 To return to the idle screen 1 Long press to quickly exit the menu and return to the idle screen If you do not press any key in a period of time the LCD screen will automatically exit the menu and return to the idle screen When you are navigating the menu the LCD screen will automatically exit the menu if an incoming call arrives The incoming call can be handled as usual When the call is terminated the LCD screen returns to the idle screen Phone Settings Phone Settings This chapter provides you with some instructions on how to change the settings of your phone Topics include Handset Name Language Ring Tones Advisory Tones Backlight screen Saver Color Schemes Keypad Light Notification Light Date and Time shortcuts Contact Management Call History Management Network Call Log Dial Plan Emergency Numbers Outgoing Lines Incoming Lines Speed Dial Auto Answer Auto Intercom Handset Reset Base Reset Auto Provision Eco Mode Eco Mode Repeater Mode If you require additional information or assistance with your new phone contact your system administrator 23 User Guide for the W52P IP DECT Phone Handset Name The handset will be assigne
57. o another party 10 Picks up audio during earpiece and hands free calls 1D Toggles Mute feature on or off Enters the pound symbol Pound Key Locks or unlocks the handset keypad Switches the input method Long presses in the menu mode to return to the idle 8 O 10 screen On hook Key Power Long presses to turn the handset on or off when the key handset is idle Cancels actions or ends a call Rejects an incoming call Indicates a new receiving voice mail or a missed call Message Key Accesses the voice mail or the missed call list scroll through the displaying information Move the cursor B Adjust the ringer volume Act as shortcuts Confirms actions or enters into the main menu e je e e efjejejs eleje lo ep User Guide for the W52P IP DECT Phone Displaying Information on LCD Screen Note The idle screen may be shown as below ID Status Line H1 09 43 am 24 11 2012 Text Line History soft Key Line The LCD screen is divided into three parts status line text line and soft key line The information shown in the status line e On hook idle displays the signal strength indicator internal handset number and battery status e Off hook displays line ID The information shown in the text line e On hook idle displays handset name time and date caller information when receiving an incoming call and prompt messages e Off hook displays the
58. o the handset beforehand and then assign the line to the handset as outgoing line For more information on outgoing line refer to Outgoing Lines on page 41 To place an external call 1 Enter the desired number using the keypad 2 Press 7 or ox to dial out If there are multiple lines assigned to your handset as outgoing lines press the Line soft key to select the desired line and then press or the Dial soft key to dial out If you do not select a line the handset uses the default outgoing line to dial out Note Call Features To place a new call during an active call You can place at most two calls on your handset 1 Press the Ext Call soft key The active call is placed on hold 2 Enter the desired number in the Call To field using the keypad Ej to dial out You can also make an IP call by directly dialing the IP address of any IP phone For example IP 192 168 1 15 3 Press rf or Answering Calls Note You can answer a call in three ways e Using the earpiece e Using the speakerphone e Using the headset You can ignore an incoming call by pressing the Silence soft key or reject an incoming call by pressing the on hook key You can also activate Do Not Disturb mode on a per line basis to reject all incoming calls of the specified line Answering When Not in Another Call In all cases the active call will appear on the LCD screen showing call duration and destination To answer a c
59. ode by pressing the corresponding keys or connecting a headset You can cancel the dialing operation by pressing the on hook key During the call 47 User Guide for the W52P IP DECT Phone conversation you can press the left and right navigation keys to adjust the volume of the currently engaged audio devices earpiece headset or loudspeaker The call duration is displayed on the LCD screen while the call is in progress Placing Internal Calls You can make free internal calls between the handsets registered to the same base station You can place an internal call to one handset or all handsets registered to the same base station To place an internal call to one handset 1 Press ox to enter the main menu 2 Select The LCD screen displays all other registered handset names and the All HS option 3 Press or _r_ to highlight the desired handset name 4 Press ox or the OK soft key to dial out To place an internal call to all handsets 1 Press to enter the main menu 2 Select wer The LCD screen displays all registered handset names and the All HS option 3 Select All HS 4 Presse orthe OK soft key to dial out All other subscribed handsets will ring simultaneously Placing External Calls 48 You can place external calls on the handset External calls based on the public telephone network require the use of SIP lines Your system administrator needs to assign the SIP line t
60. on Phone gt Configuration 2 Click Export to open file download window and then save the file to your local system To import the phone configurations via web user interface 1 Click on Phone gt Configuration 2 Click Browse to locate a configuration file from your local system 3 Click Import to import the configuration file The file format of configuration file must be bin How to reset the system PIN 1 Disconnect the power adapter 2 Long press the paging key and reconnect the power adapter When base station finishes reset the power indicator LED network status LED and registration LED illuminate in sequence System PIN and all individual settings are reset to factory defaults Handset registrations will also be cleared after base station reset 61 User Guide for the W52P IP DECT Phone 62 Appendix Appendix Upgrading the Base Station Note You can upgrade your base station to the latest firmware version The latest firmware version not only improves the performance of the base station but also provides more features compared to the previous version This section provides you with instruction on upgrading the base station via web user interface For more information on upgrading the base station via auto provisioning refer to Yealink W52P IP DECT Phones Auto Provisioning Guide To upgrade the base station firmware contact your system administrator for the latest firmware file and store it on
61. ore information on how to configure and use SCA on W52P IP DECT phones refer to BroadSoft Shared Call Appearance on Yealink W52P IP DECT Phones available online http www yealink com SupportDownloadfiles_detail aspx Cateld 308 amp flag 142 Troubleshooting Troubleshooting This chapter provides some general troubleshooting information to help you solve the problems you might encounter when using your W52P IP DECT phone If you require additional information or assistance with your new phone contact your system administrator Why doesn t the handset ring e Ensure that the ringer volume of your handset is not adjusted to the minimum Refer to Adjusting Ringer Volume on page 19 e Ensure that the silent mode is not switched on Refer to Switching Silent Mode On Off on page 21 Why can t receive calls e Ensure that the DND mode is not activated Refer to Do Not Disturb DND on page SYA e Ensure that Always Forward feature is not enabled Refer to Call Forward on page 52 Why does the handset prompt the message Not Subscribed Check the registration status of your handset If your handset is not registered to the base station register it manually Refer to Handset Registration on page 15 Why does the handset prompt the message Not In Range e Ensure that the base station is properly plugged into a functional AC outlet e Ensure that the handset is not too far from the base station Why does the handse
62. ort circuit the batteries as short circuiting the terminals may damage the batteries or the handset Do not use a damaged battery this may cause an explosion Battery Information Technology Nickel Metal Hydride NiMH Size AAA Voltage 1 2V Capacity 800mAh We strongly recommend you use the batteries complying with the above parameters Because the compliant ones can guarantee the specified operating time full functionality and long service life The operating time of your handset depends on the capacity and age of the batteries and the way they are used We recommend you use only the batteries that came with the handset or replacement batteries approved by Yealink technology e Sanyo NiMH 800 e GP850mAh e Yuasa Technologies AAA 800 Battery Capacity The capacity of the batteries depends on the use of backlight and talk time Charging time approximately 6 hours fully discharged to full capacity Standby time up to 100 hours when the backlight is disabled Talk time up to 10 hours active talk time with full charged batteries User Guide for the W52P IP DECT Phone Setting up the Charger Cradle 1 Connect the DC plug on the power adapter to the DC5V port on the charger cradle 2 Connect the other end of the power adapter into an electrical power outlet Charging the Handset To charge the handset 1 After setting up the handset and charger cradle place the handset in the charger cradle T
63. r to highlight the desired entry Press the Options soft key and select Delete The selected entry is deleted successfully To delete all entries of a list from the call history 1 Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls Outgoing Calls Missed Calls Phone Settings and Accepted Calls Press or to highlight the desired list and press the OK soft key The LCD screen displays all entries of the selected list Press the Options soft key and select Delete All The LCD screen prompts Delete All Press the Yes soft key to delete all entries of the selected list or the No soft key to cancel To place a call from the call history la Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls Outgoing Calls Missed Calls and Accepted Calls Press or to highlight the desired list and press the OK soft key The LCD screen displays all entries of the selected list Press or _ to highlight the desired entry Press Network Call Log You can access the network call log on the handset The network call log contains call information such as calling called party identification time and date You can check the call log and dial a call from the call log list The network call log allows users to view and dial the stored numbers in the following lists All Ca
64. r the main menu 2 Select 33 User Guide for the W52P IP DECT Phone 3 Press or _r_ to highlight the name of your corporate directory and then press the Enter soft key The handset connects to load the corporate directory and then displays the contact list on the LCD screen To place a call from the corporate directory 1 Press x to enter the main menu 2 Select ES 3 Press or _r_ to highlight the name of your corporate directory and then press the Enter soft key 4 Select the desired contact from the corporate directory 5 Doone of the following If only one number is stored for the contact in the corporate directory press l to dial out directly If both the office number and the mobile number are stored for the contact in the corporate directory press the View soft key to display the two numbers Press or y to highlight the desired number Press 7 to dial out To add a contact to the local directory from the corporate directory 1 Press ox to enter the main menu 2 Select ES 3 Press _ _ or _r_ to highlight the name of your corporate directory and then press the Enter soft key 4 Select the desired contact from the corporate directory 5 Press the Options soft key and select Add To Local gt New Entry 6 Press the Save soft key to add the contact to the local directory Network Directory 34 You can access the network directory on your handset
65. s eae 41 peca Dil io 42 Assigning A Speed Dial Number u a 42 Deleting a Speed Didi NOME Oo icinaS 42 Placing a Call Using Speed Dial KEY ns 43 AVUIOAN SWOT MEERE snoot dit 43 O a E tere ese ee ee ice cence ce ec deve deue deus cash secs eutoweestacsseaesoseaee 43 FHONdSerRE SE riri aa EE E A do ds 44 BASE RESET eaer eT E E SS 44 AUTO PTOVISIO unaiona aa 45 ECO MOGGE a a EEE AEAN 45 ECO MOOS A ee o PE O ee 46 REDES MOQO ro 46 CON AAPP odene rn ET E T ITEE 47 x Table of Contents loro nern 47 POCNI Internal A a nee ne eee 48 Placing External Cal cane a en en ne 48 7 NUNS 2 ae erent emperor AN 49 AA 50 Redialing E lleess cian 50 EAUMUS E IE OS 50 CallHold Res me naar ds 51 CAMINAN id een 51 DO INGE DISTUFS COND scort 52 Call Forward sense 52 Call anses mai suis ca ava cee oe sete eee cone ve anes eae aes A 53 Conterence Callas AR 55 ANONYMOUS Calls 55 ANONYMOUS Call Re econ ra 56 NOICS IM ll e e 56 Shared Call ABpeafance sn 58 IOUDISSHOOLUNG es are 59 PADD EN GI are 63 VBSrad na the BOSS IA ON nds 63 MEn SIFU CtUNG nennen 64 APPENDIX ASIME ZONES sie naaa 65 Regulatory Notices socia tae 69 Important Safety Informations 69 NCI OX ee ee lese 71 xi User Guide for the W52P IP DECT Phone xii Getting Started Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the W52P IP DECT phone Topics include
66. se station lt is up to 300m in unobstructed outdoor areas and up to 50m inside buildings Set up the base station and the charger cradle at a central location on a flat non slip surface in your house or apartment AC Power Optional To connect the AC power 1 Connect the DC plug on the power adapter to the DC5V port on the base station and connect the other end of the power adapter into an electrical power outlet User Guide for the W52P IP DECT Phone 2 Connect the supplied Ethernet cable between the Internet port on the base station and the Internet port in your network or the switch hub device port Power over Ethernet Using a regular Ethernet cable the base station can be powered from a PoE compliant IEEE 802 3af switch or hub To connect the PoE 1 Connect the Ethernet cable between the Internet port on the base station and an available port on the in line power switch hub IEEE 802 3af compliant PoE Hub Switch Note If in line power is provided you don t need to connect the AC adapter Make sure switch hub are PoE compliant Important Do not unplug or remove the power and network to the base station while it is Updating firmware and configurations Setting up the W52P W52H Handset To insert batteries into the handset 1 Open the battery cover 2 Insert the batteries in the correct polarity Getting Started 3 Close the battery cover Note Do not sh
67. se the alphanumeric keys in detail To configure the input method The handset provides you with 11 different input methods You can disable the infrequently used input method Then you can only switch among the enabled input methods when editing 1 Press to enter the main menu 2 Select gt Display gt Input Method The LCD screen displays all available input methods 3 Press or to highlight the desired input method 4 Press the Change soft key to check or uncheck the checkbox 29 User Guide for the W52P IP DECT Phone To enter a character You can press the key which contains your desired character a certain number of times to enter the character To switch the input method 1 Press a The current input method is indicated on the bottom right hand corner of the LCD screen For example ABC represents the upper case input method abc represents the lower case input method and 123 represents the digital input method To make a space 1 Press 0 when the input method is not 123 To move the cursor 1 Press J or gt to move the cursor To delete a wrong input character 1 Place the cursor behind the wrong input character 2 Press the Del soft key to delete the character Adding Contacts 30 You can add contacts to your local directory manually or from the call history You can also add contacts to your local directory from the remote phone book or the network dir
68. set is over 20m the eco mode is disabled automatically To configure eco mode 1 Press ox to enter the main menu 2 Select gt System Settings gt Eco Mode 3 Press the Change soft key to check or uncheck the Eco Mode checkbox If the Eco Mode checkbox is checked the eco mode is enabled The color of the signal strength indicator on the idle screen will change from white to green If the eco mode is enabled the coverage area of the base station will be reduced Repeater Mode Note 46 Repeater mode extends the radio coverage of the base station The repeater has the same radio coverage as the base station This feature is especially useful for users who require mobility in large dwellings If the repeater mode is enabled and a repeater is registered to the base station the handset registered to the base station can be used either in the base station or the repeater coverage area thereby providing users with greater freedom in mobility To configure the repeater mode 1 Press ox to enter the main menu 2 Select gt System Settings gt Repeater Mode 3 Press the Change soft key to check the Repeater Mode checkbox The LCD screen prompts Setting takes effect after base reboot Reboot now or not 4 Press the Yes soft key to reboot the base station The base station reboots to make the configuration take effect The configuration applies to all the handsets registered to the same base station
69. set or the base station by yourself for repair purpose which could expose you to high votages Have all repairs carried out by authorized service personel Do not let a child operate the product without guidance e Keep the small accessories contained in your product out of reach of small children in case of accidental swallowing e Before plugging or unplugging any cable make sure that your hands are completely dry o Do not hold the handset up to your ear when speakphone is on or when the ringer is ringing as the volumn can be very loud which may be harmful to your hearing o During a thunderstorm stop using the product and disconnect it from the power supply to avoid lightning strike e fthe product is left unused for a rather long time disconnect the base station from the power supply and unplug the power adapter 69 User Guide for the W52P IP DECT Phone 70 When there is smoke emitted from the product or some abnormal noise or smell disconnect the product from the power supply and unplug the power adapter immediately Remove the electrical cord from an outlet by pulling gently on the power adapter not by pulling the cord A Battery Precautions Do not immerse the battery into water which could short circuit and damage the battery Do not expose the battery to an open flame or leave the battery where it could be subjected to extremly high temperatues which could cause the battery to explode Do power
70. slamabad Russia Chelyabinsk 09 00 Japan Tokyo 09 30 Australia Adelaide 09 00 Korea Seoul 09 30 Australia Darwin Australia Sydney Melbourne Canberra Tonga Nukualofa 67 User Guide for the W52P IP DECT Phone 68 Regulatory Notices Regulatory Notices Important Safety Information To reduce risk of fire severe personal injury and damage to property read the following safety information carefully before using the product A Environmental Requirements e Place the product on a stable level and non slip surface e Do not place the product close to heat sources in direct sunlight or next to any household appliance with strong magnetic field or electromagnetic field such as a microwave oven or a refrigerator o Do not allow the product to come into contact with water dust and chemicals o Protect the product from aggressive liquids and vapors e Do not place the product on or near any inflammable or fire vulnerable object such as rubber made materials e Do not install the product in rooms with high humidity for example in bathrooms laundry rooms and wet basements A Safety Notes During Operation o Use only spare parts and accessories supplied or authorized by Yealink The operation of non authorized parts cannot be guaranteed e Do not place heavy objects on top of the handset or the base station in case of damage and deformation caused by the heavy load o Do not open the hand
71. station Each handset can be registered to 4 different base stations To register a handset manually 1 Long press on the base station The registration LED slow flashes indicating the base station is in the registration mode Press on the handset to enter the main menu Select gt Registration gt Register Handset The LCD screen displays the base 1 4 Press or _r_ to highlight the desired one and press the OK soft key The handset begins to search for the base station Press the OK soft key when the LCD screen displays the RFPI code of the base station Enter the system PIN default 0000 Press the Done soft key The handset plays a warning tone and prompts Handset Subscribed which User Guide for the W52P IP DECT Phone indicates the handset Is registered successfully After successful registration an internal handset number and handset name appear on the LCD screen You can also register a handset via web user interface at the path Status gt Handset amp VolP To de register a handset 1 2 3 4 6 Press ox to enter the main menu Select gt Registration gt De reg Handset Enter the system PIN default 0000 Press the Done soft key The LCD screen displays the names of the handsets registered to the same base station The name of the handset itself is highlighted and followed by a left arrow Press a _ or _r_ to highlight the desired handset name and the
72. status in the charging state or out of the charging state can be configured independently of each other If enabled the backlight is always on Otherwise the backlight is turned off after the handset is idle for a period of time But the backlight is automatically turned on when an incoming call arrives a key is pressed or the status of handset changes You can disable the backlight to save power To configure backlight 1 Press ox to enter the main menu 2 Select gt Display gt Display Backlight 3 Press J or B to select the desired value from the In Charger field 4 Press or gt to select the desired value from the Out Of Charger field 5 Press the Save soft key to accept the change or the Back soft key to cancel 25 User Guide for the W52P IP DECT Phone Screen Saver The screen saver of the handset is designed to protect your LCD screen by filling it with an analog clock You can enable the screen saver to protect the LCD screen if you do not use your handset for a long time When the screen saver is enabled an analog clock will be activated and appears on the LCD screen if no user activity is sensed for approximately 10 seconds To configure screen saver 1 Press ox to enter the main menu 2 Select gt Display gt Screen Saver 3 Press the Change soft key to check or uncheck the Screen Saver checkbox Color Schemes You can change the background of your handset by changing the color theme There are
73. t prompt the message Network unavailable e Ensure that the Ethernet cable is plugged into the Internet port on the base station and the Ethernet cable is not loose e Ensure that the switch or hub in your network is operational Why does paging fail e Check the current mode of the base station If the base station is not in the paging mode press the paging key on the base station to enter into the paging mode Ensure that there is at least one handset subscribed to the base station 59 User Guide for the W52P IP DECT Phone 60 Why can t turn the handset on Ensure the batteries are inserted into the handset If the batteries are already inserted into the handset place the handset into the charger cradle Why do hear some noise during a call e Ensure that you are not using the handset or base station in an area with high electrical interference You can reposition the handset and the base station to keep them far away from sources of high electrical interference e Ensure that the handset is not too far from the base station e Restart the base station and place a call to see if there is still noise heard during the call Can transfer an internal call to another party The phone does not support this feature You can only transfer external calls from the phone How to export PCAP trace We may need you to provide a PCAP trace to help analyze your problem To export a PCAP trace via web
74. th 1 15 and Maximum Length 1 15 fields 3 Enter the desired line ID in the Account field or leave it blank 4 Click Confirm to accept the change The default values of minimum and maximum lengths are 1 and 15 respectively Block Out You can block the dialing of specific numbers up to 10 When you dial the block out number on the handset the dialing will fail and the LCD screen will prompt Num Block To add a block out number via web user interface 1 Click on Phone gt Dial Plan gt Block Out 2 Enter the desired value in the BlockOut Number field 3 Enter the desired line ID in the Account field or leave it blank 4 Click Confirm to add the block out number Emergency Numbers Note 40 Public telephone networks in countries around the world have a single emergency telephone number emergency services number that allows a caller to contact local emergency services for assistance when necessary The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries have different emergency numbers for different emergency services You can specify the emergency numbers for contacting the emergency services in an emergency situation Contact your local phone service provider for available emergency numbers in your area Phone Settings To specify emergency numbers via web user interface 1 Click
75. uide Topics provided in this guide include e Chapter 1 Getting Started e Chapter2 Overview e Chapter 3 Basic Operations e Chapter 4 Phone Settings e Chapter5 Call Features Summary of Changes This section describes the changes to this guide for each release and guide version Changes for Release 50 Guide Version 50 20 The following section is new for this version e Shared Call Appearance on page 58 Major updates have occurred to the following sections e Basic Network Settings on page 16 e Checking System Status on page 18 e Date and Time on page 27 vil User Guide for the W52P IP DECT Phone e Call Transfer on page 53 Changes for Release 40 Guide Version 40 16 Major updates have occurred to the following sections e Packaging Contents on page 1 e Connecting the W52P Base Station on page 3 Changes for Release 40 Guide Version 40 15 Major updates have occurred to the following sections e Charging the Handset on page 6 e Call Transfer on page 53 e Troubleshooting on page 59 Changes for Release 30 Guide Version 30 40 The following section is new for this version e Repeater Mode on page 46 Major updates have occurred to the following section e Auto Intercom on page 43 Changes for Release 30 Guide Version 30 30 Major updates have occurred to the following sections e Base Station Description on page 9 e Displaying Information on LCD Screen on page 12 e Language on page 24 e
76. urning Handset On Off To turn the handset on Do one of the following Long press until the LCD screen lights up Place the handset in the charger cradle The handset will be turned on automatically To turn the handset off 1 Long press again when the handset is idle Adjusting Ringer Volume You can adjust the ringer volume of your handset according to the noise level of the surrounding environment The ringer volume can be adjusted using the menu or the predefined shortcuts left and right navigation keys on the keypad when the handset is idle The handset supports 5 different ringer volume levels The default level is 3 For more information on adjusting the ringer volume using the menu refer to Ring Tones on page 24 To adjust ringer volume using the predefined shortcuts 1 Press J or gt when the handset is idle Press to decrease the ringer volume or press to increase the ringer volume User Guide for the W52P IP DECT Phone Note 2 Press the Save soft key to accept the change or the Back soft key to cancel If the ringer volume is adjusted to the minimum the icon will appear on the idle screen Locking Unlocking Keypad Note You can lock the handset keypad to prevent keys from being accidentally pressed To lock the keypad 1 Long press 4 when the handset is idle until the LCD screen prompts Keypad Locked Press and hold to unlock The keypad is locked and the i
77. ut directly If multiple numbers are stored for the contact in the network directory press the View soft key to display all the numbers Press or y to highlight the desired number Press to dial out To add a contact to the local directory from the network directory 1 Press ox to enter the main menu 2 Select gt Network Dir 3 Press or y to highlight the desired group and then press the Enter soft key The LCD screen displays the desired network contact list 4 Press a or _v_ to highlight the desired entry 5 Press the Options soft key and select Add to Local gt New Entry 6 Press the Save soft key to add the contact to the local directory Call History Management Call history contains call information such as calling called party identification time and date and call duration The handset maintains call history lists of All Calls Outgoing Calls Missed Calls and Accepted Calls Each call history list can store a list of entries 35 User Guide for the W52P IP DECT Phone 36 sorted by date and time of the call starting with the latest call entry You can check the detailed information of an entry in the call history You can also dial a call add an entry to the blacklist or delete entries from the call history To check the local call history 1 Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls
78. y Press a or gt to select PPPoE from the IP Address Type field Enter the valid values in the PPPoE User and PPPoE Password fields Press the Save soft key to accept the change Using wrong network settings may result in inaccessibility of your phone and may also have an impact on your network performance For more information on these parameters contact your system administrator User Guide for the W52P IP DECT Phone Checking System Status You can view the system status on your handset Available information of the system status includes e Base station status e g IP address firmware version MAC address and device certificate status of the base station e Handset status e g hardware version product ID IPUI code and firmware version of the handset e Line status To check the base station status 1 Press to enter the main menu 2 Select Lea gt Base The LCD screen displays status information of the base station and the Network option 3 Press 4 or y to scroll through and view the status information 4 Select Network The LCD screen displays the network settings To check the handset status 1 Press to enter the main menu 2 Select jE gt Handset The LCD screen displays the status information of the handset 3 Press or to scroll through the static information To check the line status Do one of the following Press the Line soft key when the handset is idle to check the
79. y assigned to the handset 3 Press or _r_ to highlight the desired line and press the OK soft key 4 Press A or 5 to select Enabled from the Status field 5 Press the OK soft key to accept the change The icon on the idle screen indicates the DND mode is activated You can press the Line soft key when the handset is idle to check the line status The B icon in the bottom of a line indicates that the DND mode is activated for this line The handset will reject all incoming calls to this line and the LCD screen displays the missed call icon BY followed by the number of missed calls Call Forward 52 You can enable call forward feature on a perline basis The handset will forward incoming calls of the line to another party Three forwarding types e Always Forward Incoming calls are immediately forwarded e Busy Forward Incoming calls are immediately forwarded if the line is busy e No Answer Forward Incoming calls are forwarded if not answered after a period of time Call Features To enable call forward feature for a specific line 8 Press ox to enter the main menu Select 2 gt Call Forward The LCD screen displays the incoming lines currently assigned to the handset Press or to highlight the desired line and then press the OK soft key Press or _r_ to highlight the desired forwarding type and then press the OK soft key Press A or gt to select Enabled from the Status fi
80. your local system in advance To upgrade base station firmware via web user interface 1 Click on Phone gt Upgrade 2 Inthe Select and Upgrade Base Firmware field click Browse to locate the firmware file from your local system 3 Click Upgrade to upgrade the firmware of the base station The browser pops up the dialog box Firmware of the SIP Phone will be updated It will take 5 minutes to complete Please don t power off 4 Click OK to confirm upgrading The upgrading process will take a few minutes The power indicator LED on the base station flashes when the base station is during the firmware upgrading process Once the base station firmware has been successfully upgraded the base station reboots automatically The handset will perform an auto registration to the base station You can check the firmware version of the base station using the handset For more information refer to Checking System Status on page 18 Do not refresh or close the browser during the upgrading process of the base station 63 User Guide for the W52P IP DECT Phone Menu Structure 2 Status aan System Status ww Do Not Disturb C Line Status Intercom D las Play Message Voice Mail gt Set Voice Mail C Set Key 1 Always Call Forward Busy No Answer Call Features AL 3 gt O ae 2 s E Q

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