Booking online system User Manual
Contents
1. X City Check in Nights Adults Chd Age 1 Age 2 l ene selecta ciy J soon a ee s io js fo je eoi C Special Offer 3 Nights 2 People O Ma Venice Marghera kkk Rt Classic sosspaty He g NOANEKUT WM lt 2ic 40 191 70 Select an area Hotel Pausania Hotel Santa Costanza Venice Island xe E Homep Superior Fee 542 70 Rome xx HoMep Standard 2790 20 457 80 4 Booking online 4 1 Hotel Booking Search availability You could check directly online the availability immediate or on request ltalcamel Hotels Guided Tour Transfers amp Booking Hotel Destinations Rome z Milan Florence venice Island Other destinations Period ey Rooms IZ Check in Nights Rooms Adults Chd Agel Age uaea a de 1 leumi 2 fee igo jeb is Check out 17 05 2011 E E mm Bar r l ei0c5 I i Sl al 1 Select the destination by the list or by other destination 2 Put check in and check out dates 3 Select rooms how many adults and how many child and age infant also 0 2 years 4 Click on search Results Page Here you can see all the hotels available 1 These are classify by the most booked available and on request 2 You can modify your search clicking on change search Bookings Management Italcamel Hotels Guided Tour Transfers You Searched Rome RM Check in 27 08 2011 Rooms 1 Check out 28 08 20112. Double Twin ee 1 For cancellation from 2 to 0 days before penalty 1 00 nights in board booked CONTINUE m Q RQ no pending lcotl1 Q To have the final and correct price please specify date of birth for each children also for infant 0 2 years The price could be change if you add or remove some service or request in this way you will see the correct price in the page after estimate and payment 5 Click on continue to go on 3 Estimate and Payment 1 Search Availability 2 Enter Informations Estimate and 4 Confirmation Page Payment Check again all details Availability immediate or on request Time limit date for cancellation and modify without penalty Information and services Hotel Detail to check again the accommodation Total price Cancellation fee Terms and information about the payment YL NNN NNN NN OY O01 B WN 8 Click on book to complete and confirm the reservation Now you are in Confirmation page and you have complete the booking process eller Hotels Guided Tour Transfers 1 Search Availability 2 Enter Informations Estimate and 4 Confirmation Page we wk amp Payment Hotel Radisson Sas Rome RM Hotel Radisson Sas Rome RM Check in 21 05 2011 Check out 22 05 2011 Rooms 1 2 View Hotel You have NO credit available Booking to be paid within latest Thursday 21 April 2011 17 00 00 GMT 1 Availab
3. In this page you can check all guided tours 1 Search availability and go on with the reservation 2 Enter Information Specify all guests details and click on Continue to go to 3 Estimate and Payment click on book to reserve and go to 4 Confirmation page Your reservation process is successfully finished check reservation number and status 4 3 Transfers Click on transfer button on the green line to reserve it You can reserve it in just 3 steps 1 Enter informations v 1 One Way departure One Way arrival Round Trip 2 Individual transfer or Group transfer with other clients 3 Name and surname of the main client 4 Details 5 Specify the vehicle L NNN Italcamel 2 Estimate and Payment 3 Confirmation Page v Cancellation Fee o One Way Arriva One Way Departure Roundtrip 1 For no show or cancellation in the same day of service 100 penalty Pick Up Individual Group Transfer Ref pax name Ref pax surname Details 1 City 2 PickUp T select a cit 3 Drop Off r Select a city hi 4 Date 7 Flight Train Code 6 F Flight Train Time hh mm Y 7 Pax Vehicle CONTINUE m 2 Estimate and Payment Check all details and click on Book button to send your reservation 3 Confirmation Page Your reservation process is successfully finished check reservation number and status 5 Catalogue Here you can see the services details offered by Italcame
4. Eur Fiumicino Fleming Fontana Di Trevi l More Info Click on more info button to see all the hotel details general information rooms services restaurant structure services attraction area net prices photos and map Choose the most suitable accommodation for your client needs Click on book button near the room type to go on with the reservation in just 3 steps Book g Search Availability Enter Informations Estimate and A Confirmation Page 1 Payment 4 2 Enter information Here you can write all guest details Check the room type selected board bases total price and cancellation fee You can still modify v 1 type of room and board bases v 2 add extra services v 3 modify the number of the people v 4 add or remove the room eles Hotels Guided Tour Transfers o ae Guest Details amp gt pax per room 2 Estimate and 4 Confirmation Page Payment 1 Search Availability Enter Informations Hotel Capri Rome RM Check in 27 08 2011 Check out 28 08 2011 Rooms 1 Rome RM 2 View Hotel Room 1 Economy Room shared bathroom BB fey Add room Name Surname Birth day Passport 41 E gt gt i Dt gt z Name Surname Birth day Passport Total Price 42 60 2 E Fares shown are net selling price for the total of rooms for the days required ka Room Type amp Services U Cancellation Fee Room type Board Economy Room shared tY
5. Fares shovm are net selling price for the total of rooms for the days required For all quest bookings with the period of stay from 1 January 2011 onwerds a city tax of 2 Euros for 1 2 3 stars hotels and 3 Euros for 4 5 stars hotels per person per night must be paid directly at the Hotel during check out This is an additional charge and is not included in the room rate 143 Hotels lt 12345 gt Orderby Booked v Perpage 10 v 9 Hotel Capri Map Rome Roma District Termini near The Capri Hotel offers budget accommodation in the centre of Rome just a short walk from Termini train station All the main tourist sites such as the Colosseum the Pyramid of Cestius St Peter s C a More Photo amp More Infos On BB Economy Room 42 60 Request Available BB Standard Room 50 40 You can change the hotel list order them by v Total Price v Stars v City Catal Exit ogue Settings Filter your search Total Price 40 00 448 00 _ Stars Hotel F AAAA Select an hotel AY KKK F amp k amp k F amp k amp amp Treatment F amp Select a treatment id Services E Balcony Disabled Facilities French Balcony Front Desk 24 hours Guarded parking Individually controlled air conditioning Internet In Room Internet Wireless In Room Not Guarded parking Small Pets accepted upon request Swimming Pool TV Sat sase re
6. booking you wish to change but please note that if we are not able to Supply the newly requested alternative or indeed any hotel at all the original will have been cancelled and no space will be held for this booking Cancellation charges may apply When you have removed the hotel you could make another search and choose a new hotel The usual confirmation process will then apply Cancel a A booking may consist of a number of individual Booking separate stays at the same hotel or in different hotels and different services transfer and guided tour Click on the Delete button and follow the instructions on the screen but please note this will cancel a booking entirely The reservation status will have been cancelled red color 6 2 How can I make payments for the bookings You can pay by credit card directly online or by bank transfer The methods are also displayed during the booking process You could Stamp the voucher copy after the payment made Bank Details for the payment always to specify the reservation number ITALCAMEL TRAVEL AGENCY SRL BANCA CARIM SPA Branch office RICCIONE ALBA IBAN IT49V0628524121CC0211940505 SWIFT CRRNIT2R 6 3 How to add a service in your reservation Go to Booking Management and Booking List when you find your reservation click on detail Here you can add a new service transfer guided tour hotel If you don t see any picture for further service that means you can not add any s
7. Booking online system User Manual Index 1 Introduction 2 Registration 3 Home Page 4 Booking on line 4 1 Hotel booking 4 2 Guided tour booking 4 3 Transfer booking 5 Catalogue 6 Booking Management 6 1 How to search a reservation 6 2 How to cancel or modify a reservation 6 3 Payments 6 4 Voucher 6 5 How to add new services 7 Setting 8 Visa 9 Contact 1 Introduction Through our booking system www italcamel com you could reserve our services in just 4 steps Search Availability Enter Informations Estimate and A Confirmation Page 1 Payment 4 Here below we will show you how to make a search and a reservation in a fast and easy way All fares shown are net for you 2 Registration Register your agency to sign in You will received confirm of your User Name and Password directly by email and you will be able to visit our booking online e a _ E_ _ _ E aaa User Name Wiaggi e Password seesee KON SET ANCORA REGISTRATO Entra qui e scopri il modo pi semplice e weloce per accedere ai nostri servizi 3 Home Page You could make a search by 4 different ways 1 BOOKING ONLINE standard way to make a search with all details 2 QUICK SEARCH fast way to search with basic details 3 SEARCH BY MAP Select your destination through the Italy 4 SEARCH BY MACRO PRODUCT Search by area or topic product EFA
8. e Click on view the map to see the position of the hotel shown in this page KEA Bookings Management Hotels Guided Tour Transfers Settings g pe Exit 2 23 You Searched Rome RM Rooms i Check in 27 08 2011 Check out 28 08 2011 wy Fares shown are net selling price for the total of rooms for the days required For all quest bookings with the period of stay from 1 January 2011 onwards a city tax of 2 Euros for 1 2 3 stars hotels and 3 Euros for 4 5 stars hotels per person per night must be paid directly at the Hotel during check out This is an additional charge and is not included in the room rate 143 Hotels 12345 Te 10 Total Price Stars Hotel Capri N Cih Map Rome Roma District Termini near The Capri Hotel offers budget accommodation in the centre of Rome just a short walk from Termini train station All the main tourist sites such as the Colosseum the Pyramid of Cestius St Peter s C More Infos a More Photo Filter your search Total Price 40 00 448 00 J Stars Hotel F Select an hotel ay F keke Al wk F kk Treatment F Select a treatment hi Services A Balcony A Disabled Facilities E French Balcony A Front Desk 24 hours A Guarded parking T Individually controlled air conditioning A Internet In Room E Internet Wireless In Room On Request BE Economy Room 42 60 Wi PET ac E Small Pets accepted upon reque
9. ervice a x ItalCamel x EEF Hotels Guided Tour Transfers Package summary 302 2011 Status Confirmed Waiting Payment Reference number Created date 14 04 2011 Created By Italcamel Travel Agency S r l You have NO credit available Booking to be paid within latest Thursday 21 April 2011 17 00 00 GMT 1 Status Type Description Arrival Time limit Ref Pax Documents Total Price Changes 20 05 2011 Detail a Hotel Radisson Sas 21 05 2011 Cancellations 18 05 2011 LUC MAC Proforma 207 90 207 90 PAYMENT amp gt To add new services select 7 Setting v 1 Account Agency account information v 2 Contract Conditions v 3 Users create a new user for your booking employee Bookings Management Catalogue Settings 8 Visa Do you need a Visa for your client It will be automatically issue during the reservation Hotel process Click on Visa section if you have reserved a Tour with our booking dept
10. ility Immediate Time limit Room 1 Standard Room BB Changes 18 05 2011 Cancellations 18 05 2011 Total Price 207 90 Fares shown are net selling price for the total of Name Surname Birth day Passport Total room 3 p a z z gt Ov rooms for the days required 6 we MAC 10 10 1980 XXXXXXxxxxx Room Price 207 30 Bed amp Breakfast 0 00 LUCY MAC 10 10 1970 XXXXXXXX Total roumi 207 90 gt l U Cancellation Fee 1 For cancellation from 2 to 0 days before penalty 1 00 nights in Bed amp Breakfast Customer Note 0G Reference Number w Note request not guaranteed 0 Payment Of 207 90 By 21 04 2011 17 00 GMT 1 EZ o 4 End Confirmation Page Search Availability Enter Informations Estimate and Confirmation Pagi 1 2 Payment eles Hotels Guided Tour Transfers 1 Search Availability 2 Enter Informations Estimate and Confirmation Page Rk A E A Payment Hotel Radisson Sas sa catamaran datacenter atraaaatastaa aetna 2 a Hotel Hotel Radisson Sas Check in 21 05 2011 Check out 22 05 2011 Rooms 1 Booking number 0 302 2011 Time Changes 18 05 2011 Status Confirmed Waiting limit Cancellations 18 05 2011 Payment Room 1 Standard Room BB Name Surname Birth day Passport Total room amp we MAC 10 10 1980 XXXXXxxxxxxx Room Price 27E paign dd teas Bed amp Breakfast 0 00 Fares shown are net selling price for the total
11. l and print it in PDF format This section could be helpful to create your personal catalogue print services information to delivered to your customers Bookings Management Catalogue Settings 3 Confirmation Page Please remind you to put a check dates to see all the services that we will offer you If you don t do it you will see just the services available at now 6 Booking Management v Booking list v Payment deadlines v Package expiring reservation in payment time limit date expiring v Invoices 6 1 How do I amend an existing booking We have made it very easy for you to make changes Simply go to the home page and click on Booking list from Booking Management menu When you have located your booking using search or reference number you can do any of the following Change Click on modify and change name and surname of Names your client than go on and confirm it Change Dates Click on details to change the dates and cancel it Make a new search Any charges will be advised on the web site in accordance with our booking terms Once you do it please check availability and prices for the new date Do not forget if the new date is not available the original will have been cancelled Change Room Click on modify to change the number or type of Type or rooms Any charges will be advised on the web site Number of in accordance with our booking terms Rooms Change Hotel Click on delete next to the hotel
12. my Room 42 60 2 Book Available BB Standard Room More Photo Filter your search Customize your search by filter search on the right page v 1 Total Price using minimum maximum limited price v 2 Stars multiple choice possible v 3 Hotel Specify the name of the hotel if you know it v 4 Board Bases v 5 Services select hotel room services Multiple choice possible v 6 District filter by district Multiple choice possible Filter your search Total Price 40 00 448 00 HH Stars Hotel F we sesese se Select an hotel a Ti A kk A e amp k F amp Treatment F Select a treatment bi Services A Balcony Al Disabled Facilities E French Balcony A Front Desk 24 hours El Guarded parking E Individually controlled air conditioning A Internet In Room E Internet Wireless In Room E Not Guarded parking E small Pets accepted upon request E swimming Pool E TV Sat Al Wi Fi internet access Filter your search Total Price 40 00 a 448 00 Stars KRERRE KEK KKK te ie Treatment P Selecta treatment Services Balcony Disabled Facilities French Balcony Front Desk 24 hours Guarded parking Individually controlled air conditioning Internet In Room Internet Wireless In Room Not Guarded parking Small Pets accepted upon request Swimming Pool Wi Fi internet access District Q Appia Appia Nuova Aurelia Barberini Colosseo Esquilino
13. of ooms for the days re ed LUCY MAC 10 10 1970 XXXXXXXX Vatel fiaa 207 90 rooms for ys required Customer Note 0 Reference Number i U Cancellation Fee Note request not guaranteed 0 1 For cancellation from 2 to 0 days before penalty 1 00 nights in Bed amp Breakfast Payment Of 207 90 SUMMARY package summary To add new services select 1 You can see status and booking number of your reservation that could be Confirmed green color Confirmed waiting payment yellow color On request waiting an answer by our booking dept orange color 2 Summery stamp voucher and documents if you have already paid the reservation 3 Click on transfer guided tour to add another services any services could be reserved if you don t see transfer or guided tour services 4 Click on Exit to come back on search availability You could see your reservation through Booking management Booking list 4 2 Guided Tour Click on Guided Tour near Booking online from the home page to reserve this service From this page specify v 1 City v 2 Date of this service v 3 Language v 4 How many people v 5 Click on search i Italcamel Bookings Management Hotels Guided Tour Transfers Guided tour search Destinations Period Language Pax City Date Q Language 3 J Adults Childr I ae Select a city ad gt All languages 0 a
14. st Available 88 Standard Room 50 408 Pool E TV Sat al Wi Fi internet access For each accommodation you will see 2 Rating Name of the Hotel position on the map 3 Photos and a short description click on more infos and more photos to see more details 4 Rooms type board bases and prices You will see max 3 offers for each hotel when it will be possible click on more 3 results to see the rest Click on book to go on with the reservation in just 3 steps Italcamel Hotels Guided Tour Transfers Bookings Management Catalogue Settings r r Exit 2 a You Searched Rome RM Rooms 1 Check in 27 08 2011 Check out 28 08 2011 U Fares shovm are net selling price for the total of rooms for the days required For all guest bookings with the period of stay from 1 January 2011 onwards a city tax of 2 Euros for 1 2 3 stars hotels and 3 Euros for 4 5 stars hotels per person per night must be paid directly at the Hotel during check out This is an additional charge and is not included in the room rate 143 Hotels lt 12545 gt Per page 10 Booked Total Price Stars Cit Hotel Capri Map Rome Roma District Termini near The Capri Hotel offers budget accommodation in the centre of Rome just a short walk from Termini train station All the main tourist sites such as the Colosseum the Pyramid of Cestius St Peter s Cl amp More Infos On Request BB Econo
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