Wireless Cable Gateway CG3000
Contents
1. Information Standard Specification Compliant DOCSIS 3 0 Hardware Version 1 04 Software Version 3 9 21 8 V0017 Cable MAC Address 00 26 12 39 cd a0 Device MAC Address 00 26 f2 39 cd a2 Cable Modem Serial Number 2BG102U000F17 CM certificate Installed Network Configuration WAN IP Address Duration D H M S Expires WAN Subnet Mask a WAN Default Gateway WAN Primary DNS WAN Secondary DNS Status 8 System Up Time lo days 00h 01m 30s Network Access Denied RS E Cable Modem IP Address 1 The following table describes the fields displayed in this screen Information Modem Status Field Description Standard Specification DOCSIS 3 0 Compliant Hardware Version The hardware version of the gateway Software Version The version of firmware currently running on the gateway Cable MAC Address The MAC address used by the cable modem port of the gateway This MAC address may need to be registered with your cable service provider Device MAC address The MAC address used by the cable modem Cable Modem Serial number The serial number of the gateway hardware CM Certificate If the cable modem certificate is Installed it is possible for the service provider to upgrade your Data Over Cable service securely Manage Your Network 23 NETGEAR Wireless Cable Gateway CG3000 Network Configuration Modem Status Field Descri2. NETGEAR Wireless Cable Gateway CG3000 User Manual NETGEAR Wireless Cable Gateway CG3000 2010 by NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc P N Part Number TBD v1 0 Technical Support When you register your product at hitp www netgear com register we can provide you with faster expert technical support and timely notices of product and software upgrades NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 USA E mail support netgear com Website http www netgear com Phone 1 888 NETGEAR for US amp Canada only For other countries see your Support information card Trademarks NETGEAR the NETGEAR logo ProSafe Smart Wizard and Auto Uplink are trademarks or registered trademarks of NETGEAR Inc Microsoft Windows Windows NT and Vista are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s
3. NotLocked Unknown NotLocked Unknown NotLocked Unknown S o So S o ol oo NotLocked Unknown Upstream Bonded Channels Lock Status Modulation Channel ID Symbol Rate Frequency Power NotLocked Unknown 0 OKsym sec 0 HZ 0 0 dBmvV Not Locked Unknown 0 0 Ksym sec 0 Hz 0 0 dBmvV INotLocked Unknown 0 OKsym sec 0 Hz 0 0 dBmV 0 OKsymisec 0 Hz 0 0 d m Not Locked Unknown urrent System Time Figure 1 Startup downstream and upstream information Use the Signal Status screen to track the gateway s initialization procedure and to get details about the downstream and upstream cable channel The time is displayed after the gateway is initialized The gateway automatically goes through the following steps in the provisioning process e Scan and lock the downstream frequency and then link back in upstream direction e Obtain an IP address for the gateway itself Then the gateway assigns an IP address for the connected PC e Connect to the Internet Manage Your Network 25 NETGEAR Wireless Cable Gateway CG3000 Change Password For security the gateway has its own user names and passwords NETGEAR recommends that you change the default passwords to more secure passwords The ideal passwords should contain no dictionary words from any language and should be a mixture of both upper and lower case letters numbers and symbols Your passwords can be up
4. Select Maintenance gt Event Log Priority Description Clear Log Refresh 2 To clear the log click Clear Log and to refresh the log click Refresh Diagnostic Ping Utility From the Diagnostics screen you can use Ping 1 Select Maintenance gt Diagnostics Diagnostics Utility Ping S Ping Test Parameters Target 192 168 0 IN Ping Size 64 bytes No of Pings 3 Ping Interval 1000 ms Start Test Abort Test Clear Results Perform a DNS Lookup Internet Name Lookup Display the Routing Table _Display Reboot the Router _Reboot Revert to factory default settings Reset to Factory Default Manage Your Network 27 NETGEAR Wireless Cable Gateway CG3000 2 To start a ping test enter the IP address in the Diagnostics screen and click the Ping button The Ping Results are displayed Diagnostics Ping Ping Results PING 192 168 0 2 192 168 0 2 56 data bytes 64 bytes from 192 168 0 2 icmp_seq 0 ttl 126 time 0 0 ms 64 bytes from 192 168 0 2 icmp_seq 1 ttl 128 cime 0 0 ms 64 bytes from 192 168 0 2 icmp_seq 2 tti 126 time 0 0 ms 64 bytes from 192 168 0 2 icmp_seq 3 ttl 126 time 0 0 ms 192 168 0 2 ping statistics 4 packets transmitted 4 packets received O packet loss round trip min avg max 0 0 0 0 0 0 ms 3 To return to the Diagnostics screen and stop the test click Back and then click Abort Test Manage Your Network 28 Advanced Settings This chapter des
5. With VoIP service connect one or two handsets to these ports e Four Gigabit Ethernet LAN ports Use these ports to connect local computers e USB port The USB port is a USB host and can be used for connecting a USB printer Note USB functionality is only available with future firmware upgrades e Coaxial cable connector Attach coaxial cable to the cable service provider s connection e Power Power adapter input e Power On Off button Note You can return the gateway to its factory settings On the bottom of the gateway press and hold the Restore Factory Settings button for over 7 seconds The gateway resets and returns to its factory settings See Factory Default Settings in Appendix A Install the Voice Gateway Installation is the four step process summarized here and described in the headings that follow Make sure you complete the installation in this order 1 Check the Installation Requirements 2 Cable the Gateway 3 Log in to the Gateway 4 Connect to the Internet and VoIP Connect to the Internet 7 NETGEAR Wireless Cable Gateway CG3000 After installation set up the wireless connection as explained in Chapter 2 Wireless Configuration Check the Installation Requirements Check the requirements listed below before installing the gateway e Local Computer During installation you need a local computer to connect to the gateway via Ethernet This computer should be set up to access the cable modem
6. 2 Select one of the Allow Remote Management check boxes Remote Management Allow Remote Management Remote User Name Remote Password Port Number Revert to factory default settings I Allow Remote Management after Factory Default Reset Erase IP Address to connect this device Apply Cancel 3 Fill in the Remote User Name and Remote Password fields 4 Specify the port numbers to access the gateway remotely in your browser when you connect To specify the port numbers a Froma remote location start a browser b In the Address or Location field enter the Internet IP address of this gateway NOT the LAN IP address followed by a colon and the port number as follows http ip_address pn ip_address is the Internet IP address of this gateway pn is the port number assigned on this screen Advanced Settings 38 NETGEAR Wireless Cable Gateway CG3000 c You are prompted for the password for this gateway If you want the ability to reset to factory default settings remotely and then log in again remotely select the Allow Remote management after Factory Default Reset check box Click Apply to save your changes Remote Management Settings Allow Remote Management HTTP HTTPS CM interface Allow Remote Management HTTP HTTPS CM interface Remote User Name and Remote Password Port Number fields Revert to factory default settings IP Address to connect this device Description I
7. 3 9 21 8 v0017 Cable MAC Address 00 26 f2 39 cd a0 Device MAC Address 00 26 f2 39 cd a2 2BG102U000F17 CM certificate Installed Network Configuration WAN IP Address Duration Expires WAN Subnet Mask WAN Default Gateway WAN Primary DNS WAN Secondary DNS To view the gateway s settings for the Internet connection see the following section View the Gateway Status on page 10 Connect to the Internet and VolP If you have VoIP service connect the phone to a Voice Port 1 1 If your service includes a second line you can connect that phone to Voice Port 2 To check the voice status see MTA Status on page 24 To set up a wireless connection see Chapter 2 Wireless Configuration View the Gateway Status The Gateway Status screen shows the Network Configuration for the gateway Select Gateway Status from the main menu and the Network Configuration section is in the middle of the page Network Configuration WAN IP Address 192 168 15 72 Duration D 01 H 00 M 00 Expires Fri Apr 30 00 11 31 2010 Subnet Mask 255 255 255 128 Default Gateway 192 168 15 1 Primary DNS 172 29 16 12 Secondary DNS 0 0 0 0 Connect to the Internet 10 Wireless Contiguration Note Before changing wireless settings connect the gateway and set up its Internet connection as described in the Wireless Cable Gateway
8. CG3000 Quick Install Guide This chapter includes e Set Up Your Wireless Network on page 12 e Manually Configure The Wireless Settings on page 12 e Push N Connect WPS Wireless Setup on page 16 e On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use on page 17 11 NETGEAR Wireless Cable Gateway CG3000 Set Up Your Wireless Network To set up the wireless network you can enter wireless settings see Manually Configure The Wireless Settings on page 12 or you can use Wi Fi Protected Setup WPS described in Push N Connect WPS Wireless Setup on page 16 To wirelessly connect to the gateway a computer or wireless device must be configured with the same wireless settings as the gateway e The default wireless network name SSID for the gateway is shown on the product label This product comes with a preconfigured Wi Fi SSID and passphrase e By default the gateway works with WPA and WPA 2 wireless security The default passphrase is shown on the product label e To use Push N Connect WPS your wireless computers and equipment must support WPS technology See Push N Connect WPS Wireless Setup on page 16 Manually Configure The Wireless Settings You can manually configure the wireless settings and security for your gateway from the Wireless Settings screen 1 If yo
9. E mail Log To delete all log entries click Clear Log To see the most recent entries click Refresh NO gg PON Block Keywords Sites and Services With its content filtering feature the gateway prevents objectionable content from reaching your computers The gateway allows you to control access to Internet content by screening for keywords within Web addresses It can also block access to all sites except those that are explicitly allowed For example you can set up the gateway to do the following e Block access from to Internet locations that contain keywords that you specify e Block access to websites that you specify as off limits e Allow access to only websites that you specify as allowed Content Filtering 19 NETGEAR Wireless Cable Gateway CG3000 Block Keywords and Domains The gateway allows you to restrict access to Internet content based on functions such as Web address keywords and Web domains A domain name is the name of a particular website For example for the address www NETGEAR com the domain name is NETGEAR com 1 Select Content Filtering gt Block Sites 2 To block keywords select the Keyword Blocking Enable check box Type the keyword and then click Add Keyword Keyword Blocking Keyword List Domain Blocking Domain List Aga Keyword Remove Keyword Enable Add Domain If the keyword XXX is specified the URL www zzzyyqq com xxx html is bloc
10. Power LED is on 2 Check that the numbered Ethernet LEDs come on momentarily 3 After a few seconds check that the local port link LEDs are lit for any local ports that are connected If any of these conditions does not occur refer to the appropriate following section Using LEDs to Troubleshoot The following table provides help when using the LEDs for troubleshooting LED Behavior Action All LEDS are off when the gateway is plugged in Make sure that the power cord is properly connected to your gateway and that the power supply adapter is properly connected to a functioning power outlet Check that you are using the 12VDC power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact technical support All LEDs Stay On e Clear the gateway s configuration to factory defaults This will set the gateway s IP address to 192 168 0 1 See Factory Default Settings in Appendix A e If the error persists you might have a hardware problem and should contact technical support LAN LED is off for a port with an Ethernet connection Internet LED is off and the gateway is connected to the cable television cable e Make sure that the Ethernet cable connections are secure at the gateway and at the hub or PC e Make sure that power is turned on to the connected hub or PC e Be sure you are using the correct cable e Make sure that the coaxi
11. Troubleshooting 44 NETGEAR Wireless Cable Gateway CG3000 Test the Path from Your PC to a Remote Device After verifying that the LAN path works correctly test the path from your PC to a remote device From the Windows run menu type PING n 10 lt IP address gt where lt P address gt is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies as in the previous section are displayed If you do not receive replies e Check that your PC has the IP address of your gateway listed as the default gateway If the IP configuration of your PC is assigned by DHCP this information will not be visible in your PC s Network Control Panel Verify that the IP address of the gateway is listed as the default gateway e Check to see that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device e Check that your Cable Link LED is on e If your ISP assigned a host name to your PC enter that host name as the Account Name in the Basic Settings screen Wireless Performance and Gateway Location The range of your wireless connection can vary significantly based on the physical placement of the gateway The latency data throughput performance and notebook power consumption of wireless adapters also vary depending on your configuration choices For best results place your gateway according to the follo
12. able to connect Wireless Configuration 14 NETGEAR Wireless Cable Gateway CG3000 WEP Security 1 Note By default the gateway is set up to work with WPA and WPA2 wireless security both of which are newer than WEP Typically the only reason you might need to set up WEP would be to allow access to older wireless computers or devices that cannot support WPA On the Wireless Settings screen select the WEP radio button under Security Options WEP Authentication Automatic v Encryption WEP Key WEP Encryption WEP 64 bit v WEP PassPhrase Generate _ Key 1 1111111111 Key 2 1111111111 Key 3 1111111111 Key 4 1111111111 Select the Authentication type from the drop down list The default is Automatic Depending on the encryption strength that you want select one of these WEP Encryption options e 64 bit encryption e 128 bit encryption Enter a Passphrase recommended or WEP Keys e To use a passphrase and generate keys enter a passphrase and click Generate e To enter the keys fill in the Key 1 through Key 4 fields Write down the keys and keep them in a secure location For 64 bit WEP enter 10 hexadecimal digits any combination of 0 9 or A F For 128 bit WEP enter 26 hexadecimal digits Select which key will be the default which will be used to encrypt data transmissions The other keys can only be used to decrypt received data Click Apply to save your settings Con
13. described herein Table of Contents Chapter 1 Connect to the Internet Gateway Front Panel 2 44 ceeceeee eedenr te EE A dris Kiinaa 6 Gateway Rear Panel 22 ves lt ieee cw weandeea wink dag bale mew oe ae 7 Install the Voice Gateway EELER EE EE EELER 7 Check the Installation Requirements 0000 0 20s 8 Cable the Gateway EE 8 L g Into Your Gateway i522 siecci st beens la ee kate 9 Connect fo the Internet and VolP eg derer weds 10 View the Geteste Oka NN e 10 Chapter 2 Wireless Configuration Set Up Your Wireless Network 12 Manually Configure The Wireless Settings 000 12 WPA or WPA2 Wireless Security n n nannaa 13 WEP SOWY e ege EE SE 15 Push N Connect WPS Wireless Setup 0 0 2 2 0 00000 cee eee 16 Ws BUNON oirr irer ER ER eh ie mean 16 PIN steer sade EE bate etre cry ated EE 17 Chapter 3 Content Filtering View or Email LOQScsc 085 EE EE Bees 19 Block Keywords Sites and Services nunana anaana 19 Block Keywords and Domains 0000 cece eee eee 20 EE E EE E EE EN Chapter 4 Manage Your Network ET 23 MIA SIUS cereis rre rer Geet doe E ew do booed Hoey 24 SIGMAl EE 25 Change Password EE 26 Back Up and Restore Your Settings nanana anana aaaea 26 Event LOG jis 4 pits hbG eho EEG G6 26 OR SES HERE Ee 27 Diagnostic Ping UUI sicxtwengeieere eee an ea ed ieee eee e E Ae 21 Chapter 5 Advanced Settings Wireless Settings 23 2 ER 2984294055 4
14. gateway s IP address to 192 168 0 1 This procedure is explained in Factory Default Settings in Appendix A Make sure your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to make sure that the Java applet is loaded Try quitting the browser and launching it again Make sure you are using the correct login information The gateway user name admin is lower case Caps Lock should be off The default password of password If the gateway does not save changes you have made check the following When entering configuration settings be sure to click the Apply button before moving to another screen or your changes are lost Click the Refresh or Reload button in the Web browser The changes may have occurred but the Web browser may be caching the old configuration Troubleshooting 43 NETGEAR Wireless Cable Gateway CG3000 Troubleshoot the ISP Connection If your gateway cannot access the Internet and your Cable Link LED is on you might need to register the cable MAC address and or device MAC address of you gateway with your cable service provider Your PC might not have the gateway configured as its TCP IP gateway If your PC obtains its information from the gateway by DHCP reboot the PC and verify the gateway address Troubleshoot a TCP IP Network Using a Ping Utility Most TCP IP terminal devices and routers contain a ping utility that sends an echo request packet to the designa
15. local server or computer based on the destination port number This is also known as port forwarding Some residential broadband ISPs do not allow you to run server processes such as a Web or FTP server from your location Your ISP might check for servers and suspend your account if it finds active services at your location See the Acceptable Use policy of your ISP To configure port forwarding and services for specific inbound traffic 1 Select Advanced gt Firewall Rules The Port Forwarding section is on the top 2 In the Service field select a service from the drop down list For example FTP which uses TCP ports 20 and 21 3 To add a custom rule that is not in the list of services specify these settings in the Add Port Forwarding Active Forwarding Rules Name Start Port End Port Protocol Local IP Address Custom Rules table O 192 168 0 e Name Enter a name for the service O 192 168 0 Start Port Enter the start port for the Choose Predefined Service Service Service SERVICES e e End Port Enter the end port for the service Add Custom Rules Name Start Pot End Port Protocol Local IP Address e Protocol Select the port protocol TCP Select TCP only UDP Select UDP only Both Select both TCP and UDP Ip 0 Both 192 168 0 0 Add Delete Reset Advanced Settings 33 NETGEAR Wireless Cable Gateway CG3000 e Local IP Address Enter the local IP addre
16. ping utility 44 TCP IP network 44 U Universal Plug and Play UPnP 40 URL 20 V voice Ethernet connection 8 voice gateway installing 7 voice ports 7 VoIP service 7 W WEP 15 keys 15 passphrase 15 Wi Fi Protected Setup WPS Push N Connect 30 wireless access point 30 card access list 30 manually configuring settings 12 wireless network planning 12 wireless security 17 Wireless Security Options 12 WPA 14 WPA2 14 WPA2 PSK 14 WPA PSK 14 WPS 16 WPS button 6 53
17. set up wireless settings in your gateway and to set up your wireless computer to connect to it 1 First make sure you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility and might also have a WPS button that you can press 2 Select Add WPS Client and then click Next The Add WPS Client screen displays Add WPS Client Select a setup method 7 Push Button recommended You can emer press the push Bution physically on the router or press the Button below soft Push Button PIN Personal identification Number Enter Client s PIN New Any computer or wireless device that will wirelessly connect to the gateway is a client After it is added as a client it will be able to automatically connect to the gateway Wireless Configuration 16 NETGEAR Wireless Cable Gateway CG3000 3 Either click the La WPS button or press the E button on the front of the gateway e The WPS LED on the front of the gateway begins to blink e The gateway tries to communicate with the wireless computer or device for 2 minutes e If the Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK TKIP WPA2 PSK AES including a random wireless security password 4 Go to the wireless computer and run its WPS configuration utility Follow the utility s instructions to click a WPS button When the computer connects to the wireless network the gatew
18. to 30 characters 1 Select Maintenance gt Set Password Set Password New Password Re Enter New Password 2 To change the password enter the new password twice 3 Click Apply to save your changes After changing the password you are required to log in again to continue the configuration If you have backed up the gateway settings previously you should do a new backup so that the saved settings file includes the new password Back Up and Restore Your Settings The configuration settings of the gateway are stored in a configuration file in the gateway 1 Select Maintenance gt Backup Settings Backup Settings Save a copy of current settings Restore saved settings from a disk 2 You can save the current configuration settings or restore saved settings e To save the current configuration settings click Back Up e To restore the saved configuration settings from a backup file click Browse locate and select the previously saved backup file Then click Restore A message notifies you when the gateway is restored to its previous settings Then the gateway restarts which takes about one minute Note When restoring settings do not interrupt the process by going online turning off the gateway or shutting down the computer Manage Your Network 26 NETGEAR Wireless Cable Gateway CG3000 Event Log The gateway logs security related events such as denied incoming service requests and hacker probes 1
19. 0540045 e 4 SHE 224 TSS SEE 30 Access Control by MAC Address 31 NETGEAR Wireless Cable Gateway CG3000 Firewall Rules Port Blocking 0 00 cece ete 32 Firewall Rules Port Forwarding 52665 000500000 ue eae een enes 33 Considerations for Port Forwarding 0 0 eee eee eee 34 WAN RE EE 34 Assign a Computer as The DMZ Host 35 Remove a Computer from Being a DMZ Computer 35 Dynamic DNSy cc 26i0c85ec1 eereee ends EE E 4 35 LAN IP SOU EE Garde Reuse apa 36 Reserving an IP Address for DHCP Use 000 000 37 Remote Management EEN NEEN EEN EEN 38 Universal Plug and Play UPNP e 40 Chapter 6 Troubleshooting Basic PUNCUONS a 236 cac4on A Ee 42 Using LEDs to Troubleshoots s 0223 2 6052430208400 0080046004 42 Access the Gateway Configuration 2 000 eee ee eee 43 Troubleshoot the ISP Connection EEN eee beeen 44 Troubleshoot a TCP IP Network Using a Ping Utility 44 Test the LAN Path to Your Gateway 44 Test the Path from Your PC to a Remote Device 45 Wireless Performance and Gateway Location 45 Appendix A Technical Specifications Factory Default SetingS 052 220 EELER dE EE e 47 RK lee Mee 49 Appendix B Notification of Compliance Index Connect to the Internet This chapter describes how to configure your gateway s Internet connection and includes these sections e Gateway Front P
20. 5 Turn on your computer If software usually logs you in to your Internet connection do not run that software or cancel it if it starts automatically Connect to the Internet 8 NETGEAR Wireless Cable Gateway CG3000 6 Verify the following a The power light is lit after turning on the gateway b The Internet light is solid green indicating a link has been established to the cable network c The LAN LED A is lit for the port where you connected the computer Log In to Your Gateway You can log in to the gateway to view its settings A link to the documentation is also available on the gateway main menu Note To connect to the gateway you must use a computer configured for DHCP most computers are When you have logged in if you do not click Logout the gateway waits for 5 minutes after no activity before it automatically logs you out 1 On the computer that is connected to the gateway with an Ethernet cable type http 192 168 0 1 in the address field of your Internet browser A login window opens Netgear User name admin Password Serres Remember my password 2 Log in with the user name admin and its default password of password When you connect to the gateway the Gateway Status screen displays Connect to the Internet 9 NETGEAR Wireless Cable Gateway CG3000 Gateway Status Information Standard Specification Compliant Docsis 3 0 Hardware Version 1 04 Software Version
21. Internet service This computer must be set up to use DHCP to get its TCP IP configuration from the gateway e Cabling Use a Category 5 CAT5 cable such as the one provided with your gateway for your LAN connections e Cable Modem Service There must be active Data Over Cable Internet service provided by cable modem account e Internet Service Provider ISP Configuration Depending on how the ISP set up the Internet account you will need one or more of these configuration settings to connect the gateway to the Internet Host and Domain Names ISP Domain Name Server DNS Addresses Fixed or Static IP Address e Computers on the Network Each computer that will connect to the gateway must have either an installed Ethernet Network Interface Card NIC USB Host port or 802 11b or 802 119 wireless adapter Cable the Gateway To install the gateway connect it to a computer by an Ethernet according to the guidelines below Ethernet Connection If you are connecting a computer to the gateway with an Ethernet cable following these instructions 1 Turn off your computer 2 Use the coaxial cable provided by your cable company to connect the wireless voice gateway cable port to your cable line splitter or outlet 3 Connect the LAN port for example LAN port 4 on the gateway to your computer with the Ethernet cable included in the box 4 Plug in the gateway and wait about 30 seconds for the lights to stop blinking
22. al cable connections are secure at the gateway and at the wall jack e Make sure that your cable internet service has been provisioned by your cable service provider Your provider should verify that the signal quality is good enough for cable modem service e Remove any excessive splitters you may have on your cable line It may be necessary to run a home run back to the point where the cable enters your home Troubleshooting 42 NETGEAR Wireless Cable Gateway CG3000 Access the Gateway Configuration If you are unable to access the gateway s configuration from a computer on your local network check the following Check the Ethernet connection between the computer and the gateway as described in the previous section Make sure that your PC s IP address is on the same subnet as the gateway If you are using the recommended addressing scheme your PC s address should be in the range of 192 168 0 2 to 192 168 0 254 Note If your PC s IP address is shown as 169 254 x x Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server These auto generated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the PC to the gateway and reboot your PC If your gateway s IP address has been changed and you don t know the current IP address clear the gateway s configuration to factory defaults This will set the
23. anel on page 6 e Gateway Rear Panel on page 7 e Log Into Your Gateway on page 9 e View the Gateway Status on page 10 For information about product features and compatible NETGEAR products see the NETGEAR website at hito www netgear com For information about the topics covered in this manual visit the Support website at http support netgear com For help installing the gateway see the Wireless Cable Gateway CG3000 Quick Install Guide Note For optimal performance place the gateway vertically in the stand Do not mount this unit to a wall it is not suitable for wall mounting NETGEAR Wireless Cable Gateway CG3000 Gateway Front Panel NETGEAR Figure 1 Gateway front view You can use the LEDs to verify status and connections The following table lists and describes each LED and button on the front panel of the gateway LED Description i e Green Power is supplied to the cable modem O e Blinking Power on self test Power e Off No power e Green solid One or more downstream channels is locked e Green slow blink The unit is scanning for a downstream channel Downstream e Green blink Data is being transmitted or received e Off No downstream channel is locked e Green solid One or more upstream channels is locked d e Green slow blink The unit is scanning for an upstream channel Upstream e Green blink Data is being transmitted or received e Off No upstream channel is locked e S
24. any undefined service request WAN Setup Respond to Ping on WAN Port DMZ Address 192 168 0 0 MTU Size 0 256 1500 octets 0 use default Respond To Ping On Internet Port If you want the CG3000 to respond to a bing from the Internet click this check box This can be used as a diagnostic tool MTU Size The normal MTU Maximum Transmit Unit value for most Ethernet networks is 1500 Bytes For some ISPs you may need to reduce the MTU But this is rarely required and should not be done unless you are sure it is necessary for your ISP connection Advanced Settings 34 NETGEAR Wireless Cable Gateway CG3000 Assign a Computer as The DMZ Host 1 Type the last field of the IP address field in the DMZ Address field 2 Click Apply Remove a Computer from Being a DMZ Computer 1 Type 0 in last field of the IP address field in DMZ Address 2 Click Apply Dynamic DNS A Dynamic DNS DDNS Service provides a central public database where information such as email addresses host names and IP addresses can be stored and retrieved The Dynamic DNS server also stores password protected information and accepts queries based on e mail addresses The Router supports only basic DDNS and the login and password may not be secure If you have a private WAN IP address do not use DDNS service as it may lead to problems Note you have to register for the DNS service When you register the DDNS client service provider gives you a pass
25. ay sends its SSID and WPA PSK or WPA2 PSK configuration to that computer 5 On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use PIN 1 First make sure you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility Use this utility to determine the PIN for your wireless computer or device 2 Select WPS Settings The Add WPS Client screen displays Add WPS Client Select a setup method Y Push Button recommended You can ener press the push Bution physically on the router or press the Button below soft Push Sutton PIN Personal Wentification Number Enter Client s PIN Newt Any computer or wireless device that will wirelessly connect to the gateway is a client After it is added as a client it will be able to automatically connect to the gateway 3 Select the PIN radio button 4 Type the PIN that you located in Step 1 in the Enter Client s PIN field and then click Next e The WPS LED on the front of the gateway begins to blink e The gateway tries to communicate with the wireless computer or device for 4 minutes e If the Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK including a PSK security password When the computer connects to the wireless network the gateway send
26. can use port blocking to block outbound traffic on specific ports Outbound traffic rules control access to outside resources from local users The default rule is to allow all access from the LAN side to the outside You can use port blocking to add predefined or custom rules to specify exceptions to the default rule 1 Note Any outbound traffic that is not blocked by rules that you have created is allowed by the default rule Select Advanced gt Firewall Rules The Port Blocking section is near the bottom of the screen Port Blocking Add Predefined Service Service SERVICES v Add Custom Service Name Start Port End Port Protocol Local IP Address 0 0 eon 192 168 0 0 Add Reset Port Filter List No filters entered zl TC Enable Delete Day s to Block T Everyday Sunday I Monday I Tuesday I Wednesday I Thursday l Friday I Saturday Time of Day to Block T All day Stat 12 hour 00 min AM E End 12 hour foo min AM gt Anniv _Cancet In the Services field select a service from the drop down list For example FTP which uses TCP ports 20 and 21 To add a custom rule that is not in the list of services specify these settings in the Add Custom Rules table e Name Enter a name for the service Start Port Enter the start port for the service e End Port Enter the end port for the service e Protocol Select the protocol for the ports TCP Select TCP only UDP S
27. cribes how to customize your network through the advanced settings on your gateway When you log in to the gateway see Log In to Your Gateway on page 9 these tasks are grouped under Advanced This chapter includes Wireless Settings on page 30 Firewall Rules Port Blocking on page 32 Firewall Rules Port Forwarding on page 33 WAN Setup on page 34 Dynamic DNS on page 35 LAN IP Setup on page 36 Remote Management on page 38 Universal Plug and Play UPnP on page 40 29 NETGEAR Wireless Cable Gateway CG3000 Wireless Settings Select Advanced gt Wireless Settings to display the following screen where you can configure the wireless radio settings and other advanced settings Advanced Wireless Settings Wireless Access Point M Enable Wireless Router Radio M Enable SSID Broadcast Advanced Configuration Fragmentation Threshold CTSI RTS Threshold Long sl Preamble Mode WPS Settings Routers PIN Wireless Card Access List I Turn Access Control On Setup Access List Apply Cancel 12345670 2346 2347 The following table describes the fields in the Advanced Wireless Settings screen Advanced Wireless Settings Wireless Access Point Enable Wireless Access Point Description By default this checkbox is selected so that the gateway works as a wireless access point You can turn off the wireless radio to disable access through this device This can be helpful for configuration ne
28. elect UDP only Both Select both TCP and UDP e Local IP Address Complete the local IP address for the computer that is using the service Advanced Settings 32 NETGEAR Wireless Cable Gateway CG3000 4 Perform one of the following actions e Click Add to save your settings The Active Filters table now displays the list of ports that are currently forwarded e To delete a service select the radio button in the Active Filters table for the service that you want to delete and then click Delete e To reset the selection in the Services drop down list and to clear all the fields in the Add Custom Rules table click Reset Firewall Rules Port Forwarding A firewall has default rules for inbound traffic WAN to LAN and for outbound traffic Port forwarding affects the inbound rules These rules restrict access from outsiders By default the gateway blocks access from outside except responses to requests from the LAN side You can use port forwarding to add rules to specify exceptions to the default rule Because the gateway uses Network Address Translation NAT your network presents only one IP address to the Internet and outside users cannot directly address any of your local computers However by defining an inbound rule you can make a local server for example a web server or game server or computer visible and available to the Internet The rule tells the Gateway to direct inbound traffic for a particular service to one
29. erforms Stateful Packet Inspection SPI and protect against Denial of Service DoS attacks IPSec Pass Through IPSec traffic is forwarded If you clear this check box then this traffic will be blocked PPTP Pass Through PPTP traffic is forwarded If you clear this check box then this traffic will be blocked Multicast The gateway can pass multicasting streams through the firewall Port Scan Detection When enabled the gateway can respond to Internet based port scans IP Flood Detection Allows the is gateway to block malicious devices that are attempting to flood devices You can use the Web Features to set certain Web oriented cookies java scripts and pop up windows to be blocked by the firewall Content Filtering 21 Manage Your Network This chapter describes how to perform network management tasks with your gateway When you log in to the gateway see Log In to Your Gateway on page 9 these tasks are grouped under Maintenance This chapter includes Gateway Status on page 23 MTA Status on page 24 Signal Status on page 25 Change Password on page 26 Back Up and Restore Your Settings on page 26 Event Log on page 27 Diagnostic Ping Utility on page 27 22 NETGEAR Wireless Cable Gateway CG3000 Gateway Status Use the Gateway Status screen to see hardware and firmware details about the gateway and basic status information Select Maintenance gt Gateway Status ateway Status
30. f selected remote management is enabled and connection from the Internet to this gateway with HTTP and HTTPS is possible The correct port number must be used when connecting If selected remote management is enabled and connection from the Internet to this gateway with HTTP and HTTPS is possible Enter the User Name and Password that will be used from the remote PC to manage the gateway Use a very secure password Web browser access normally uses the standard HTTP service port 80 NETGEAR recommends that you use a different port number for remote management as using port 80 will prevent the use of a Web Server on your LAN and can be more readily discovered by hackers Use the default 8080 or choose a port number between 1 and 65535 Allow Remote management after Factory Default Reset The gateway s public IP address so you can manage this gateway from the Internet Note that if your ISP account uses a dynamic IP address this value changes each time you connect to your ISP You can either request your IP allocate a fixed IP address to you or use the Dynamic DNS DDNS feature to connect with a domain name instead of an IP address Advanced Settings 39 NETGEAR Wireless Cable Gateway CG3000 Universal Plug and Play UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services fr
31. figure your wireless computers with the same WEP settings as your gateway so that you will be able to connect If you entered the keys you will need to type them exactly as you did when you set up the gateway Wireless Configuration 15 NETGEAR Wireless Cable Gateway CG3000 Push N Connect WPS Wireless Setup Push N Connect WPS can be a quick way to automatically set up your gateway s wireless network and set up your wireless computer to connect to it at the same time WPS also called Wi Fi Protected Setup is relatively new technology so before you decide to use it check to make sure your wireless computers and devices support WPS Look for the Lal symbol on all the computers that will connect wirelessly to the gateway If you do not see the symbol on all the computers that will connect to the wireless network then you should manually set up your network first see Manually Configure The Wireless Settings After that you can still use WPS to set up the wireless connection for the computers that support WPS Note All WPS capable products should be compatible with the gateway For more detailed information about the WPS standard see http www wi fi org There are two Push N Connect methods Push Button and PIN personal identification number e Push Button This is the preferred method See the following section WPS Button e PIN See PIN on page 17 WPS Button You can use the WPS button to automatically
32. gateway acts as a DHCP server providing the TCP IP configuration for all the computers connected to it If you will assign IP addresses manually or you have another DHCP server on your network select the No radio button Starting IP Address and Ending IP Address These fields specify the range in the IP address pool Max Users The maximum number of users on the network DHCP Lease See the following section Reserving an IP Address for DHCP Use 3 Click Apply to save your LAN settings Device Name LAN IP Address IECH Subnet Mask 255 255 255 0 ves ONo Starting IP Address 192 168 0 2 DHCP Server Ending IP Address 192 168 0 254 Max Users 253 Lease Time DHCP Reservation Lease Info Mac Address IP Address Mac Address IP Address DHCP Client Lease Info MAC Address IP Address Expires 001641156 1 192 168 000 002 Current System Time en Clear DHCP Leases Advanced Settings 36 NETGEAR Wireless Cable Gateway CG3000 Reserving an IP Address for DHCP Use To reserve an IP address for DHCP use enter the DHCP server reservation settings for the private LAN under DHCP Reservation Lease Info in the LAN Setup screen Reserve an IP address for DHCP 1 Enter the MAC address of the computer for which you want to reserve an IP address 2 Enter the permanent IP address for the computer 3 Click Add to save your settings The MAC address and IP address dis
33. ission system transceiver intended for use in all EU member states and EFTA countries except in France and Italy where restrictive use applies e In Italy the end user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and or for supplying public access to telecommunications and or network services e This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France e For complete DoC visit the NETGEAR EU Declarations of Conformity website at http kb netgear com app answers detail a_id 11621 Table 3 Cesky Czech NETGEAR Inc t mto prohla uje ze tento Radiolan je ve shode se z kladn mi po adavky a dal mi pr slu n mi ustanoven mi smernice 1999 5 ES Dansk Danish Undertegnede NETGEAR Inc erkl rer herved at f lgende udstyr Radiolan overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt NETGEAR Inc dass sich das Ger t Radiolan in bereinstimmung mit den German grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Eesti Estonian K esolevaga kinnitab NETGEAR Inc seadme Radiolan vastavu
34. ked If the keyword com is specified only websites with other domain suffixes Such as edu org or gov can be viewed Enter the keyword to block all Internet browsing access To remove a keyword from the Keyword List select it and click Remove Keyword 3 To block domains select the Domain Blocking Enable check box Enter a domain and click Add Domain If the domain www zzzyyqq com is specified the URL lt http www zzzyyqq com xxx html gt is blocked along with all other URLs in the WWwW Zzzyyqq com site To remove a domain from the Domain List select the domain and then click Remove Domain 4 Click Apply to save your settings Content Filtering 20 NETGEAR Wireless Cable Gateway CG3000 Services You can use the Services screen to disable certain gateway features 1 Select Content Filtering gt Services Services Firewall Features V Enabje v Ipsec PassThrough 7 Enable PPTP PassThrough 7 Enable Multicast F Enable Port Scan Detection C Enabie IP Flood Detection F Enable Web Features Fitter Proxy C Enable Fitter Cookies C Enable Filter Java Applets C Enable Fitter ActiveX C Enabie Filter Popup Windows C Enable Block Fragmented IP Packets Enable 2 To disable a feature clear its check box 3 Click Apply for your changes to take effect The following Services are available in this screen Firewall Features The gateway p
35. nfiguration settings shown in the following table Table 1 Factory Default Settings Gateway Login User login URL http 192 168 0 1 User name and password case admin password sensitive Local Network LAN IP 192 168 0 1 LAN Subnet mask 255 255 255 0 DHCP server Enabled DHCP starting IP address 192 168 0 2 DHCP Ending IP address 192 168 0 254 Firewall Inbound communication from the Disabled except traffic on port 80 the http port Internet Outbound communication to the Enabled all Internet Source MAC filtering Disabled Internet WAN MAC address Use default hardware address connection WAN MTU size 1500 Technical Specifications 47 Table 1 Product Name amp Model Factory Default Settings Continued Wireless Wireless communication Enabled SSID name As shown on the product label Security WPA WPA2 Broadcast SSID Enabled Transmission speed Auto Country region Depends on the country where the product is sold Operating mode Data rate Access point Enabled Authentication type Open System Wireless card access list All wireless stations allowed 1 Maximum Wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead may lower actual data throughput rate Tech
36. nical Specifications 48 Product Name amp Model Technical Specifications The following table describes the technical specifications for the product family Table 2 Technical Specifications Network protocol and Data and Routing Protocols TCP IP DHCP server and client DNS relay NAT standards compatibility many to one TFTP client VPN pass through IPSec PPTP Power adapter e North America input 120V 60 Hz input e All regions output 12 V DC 1 5A output 18W maximum or 12 V DC 2 5A output 30W maximum Physical specifications e Dimensions 8 5 by 5 75 by 1 3 in 216 by 146 by 33 mm e Weight 0 95 Ib 0 42 kg Environmental e Operating temperature 32 to 140 F 0 to 40 C e Operating humidity 90 maximum relative humidity noncondensing e Electromagnetic emissions Meets requirements of FCC Part 15 Class B Interface Local 1OBASE T 100 1000BASE Tx RJ 45 USB 2 0 1 1 function 802 1 1n g b Internet DOCSIS 3 0 Downward compatible with DOCSIS 2 0 1 1 and 1 0 Technical Specifications 49 Notification of Compliance Europe EU Declaratimon of Conformity CEO Marking with the above symbol indicates compliance with the Essential Requirements of the R amp TTE Directive of the European Union 1999 5 EC This equipment meets the following conformance standards e EN300 328 2 4Ghz EN301 489 17 EN301 893 5Ghz EN60950 1 e This device is a 2 4 GHz wideband transm
37. nt The available channels depend on the region Some countries have laws specifying which channels can be used For help with Security Options see the following sections If you made changes click Apply so that they take effect WPA or WPA2 Wireless Security By default the gateway is set up to work with both WPA and WPA2 wireless security This security option is already selected You can specify the Network Key which works like a password to access the wireless network Wireless Configuration 13 1 NETGEAR Wireless Cable Gateway CG3000 In the Security Options section of the Wireless Settings screen leave the default setting or select one of the WPA settings Security Options Disable WEP WWPA PSK TKIP YWPA2 PSKI AES VWPA PSK TKIP WPA2 PSK AES WPAMWPA2 Enterprise WPA PSK TKIP WPA2 PSK AES Passphrase FINALANOAS 8 63 characters e WPA PSK This setting provides the TKIP encryption type and a pre shared key passphrase e WPA2 PSK This setting provides the AES encryption type and a pre shared key passphrase Depending on the WPA settings that you select enter the required information For WPA PSK or WPA2 PSK enter the pre shared key which is a passphrase between 8 and 63 characters This product comes with a preconfigured WPA passphrase Click Apply to save your settings Configure your wireless computers with the same WPA2 or WPA settings as your gateway so that you will be
38. olid green The cable modem is online ce e Blinking The cable modem is synchronizing with the cable provider s CMTS Internet e Off The cable modem is offline Green indicates 1 000 Mbps Amber indicates 100 10 Mbps 4 e Solid An Ethernet device is connected and powered on LAN Ethernet Blinking Data is being transmitted or received on the Ethernet port e Off No Ethernet device is detected on the Ethernet port e Green Solid Registered with the Call Agent Z e Green Blink There is an active call Phone Port e Green Slow Blink Phone is on hook registration with Call Agent is in progress e Off No phones are connected to the phone port Button Jesper Turn the wireless radio in the gateway on and off The wireless radio is on by default The LED located below this button indicates if the wireless radio is on or off Wireless On Off CRD Pushing this button opens a 2 minute window for the gateway to connect with other WPS enabled devices For more information about using the WPS method to implement security see the Push N Connect WPS Wireless Setup on page 16 e WPS Connect to the Internet 6 NETGEAR Wireless Cable Gateway CG3000 Gateway Rear Panel Codxial Power Power On Off port cable adapter button Voice ports Ethernet LAN ports connector input Figure 2 Gateway rear panel The rear panel includes the following connections viewed from left to right e Two voice phone ports
39. om other registered UPnP devices on the network With UPnP you can specify Advertisement Period This specifies how often the gateway broadcasts its UPnP information The default is 30 minutes Lower numbers ensure that control points have current device status at the expense of additional network traffic Larger numbers may compromise the freshness of the device status but can significantly reduce network traffic Advertisement Time to Live The life of the advertisement measured in hops steps for each UPnP packet that is sent A hop is the number of steps that are allowed to propagate for each UPnP advertisement before it disappears The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly you might need to increase this value slightly 1 Select Advanced gt UPnP UPnP Turn UPnP On Advertisement Period in minutes Advertisement Time To Live in hops UPnP Portmap Table Active Protocol Int Port Ext Port IP Address 2 Select the Turn UPnP On check box The default setting is disabled which prevents the gateway from allowing any device to automatically control of its the resources such as port forwarding 3 Fill in the Advertisement Period and Advertisement Time to Live fields The UPnP Portmap Table displays the IP address of each UPnP device
40. play in the DHCP Client Lease Info table The current system time is also displayed Delete an IP address from the DHCP Client Lease Info table 1 In the DHCP Client Lease Info table click the radio button for the MAC and IP address that you want to remove 2 Click Delete to remove the information for the selected MAC and IP address from the DHCP Client Lease Info table To remove all information from the DHCP Client Lease Info table click Clear DHCP Leases Advanced Settings 37 NETGEAR Wireless Cable Gateway CG3000 Remote Management With remote management you can allow a user or users on the Internet to configure upgrade and check the status of the gateway Note Use very secure passwords if you enable remote management Passwords should contain no dictionary words from any language and should be a mixture of letters both upper and lower case numbers and symbols Your password can be up to 16 characters To manage this gateway through the Internet you need its public IP Address as seen from the Internet This public IP address is allocated by your ISP But if your ISP account uses a dynamic IP address the address can change each time you connect to your ISP There are two solutions to this problem e Have your ISP allocate you a fixed IP address e Use the DDNS Dynamic DNS feature so you can connect using a domain name rather than an IP address 1 In the main menu under Advanced select Remote Management
41. ption IP Address The gateway s public IP address so you can manage this gateway from the Internet Note that if your ISP account uses a dynamic IP address this value changes each time you connect to your ISP You can either request your IP allocate a fixed IP address to you or use the Dynamic DNS DDNS feature to connect with a domain name instead of an IP address Duration The length of time in days hours minutes and seconds for the remote access Expires When the remote access ends Subnet Mask The network number portion of an IP address Default Gateway Make sure the IP address of your gateway is listed here Primary DNS A DNS server is a host on the Internet that translates Internet names such as www netgear com to numeric IP addresses Typically your ISP transfers the IP address of one or two DNS servers to your Gateway during login Secondary DNS If applicable the address of the secondary DNS server of your ISP Status Modem Status Field Description System Up Time Time since the last boot up Network Access Shows whether traffic can be forwarded from the LAN to the network Cable Modem IP Address The current Internet IP address If assigned dynamically and not connected to the Internet this field is blank MTA Status The Multimedia Terminal Adaptor MTA Status shows the status of the voice ports on the gateway This page refreshes every ten seconds to update the status Informa
42. r som framg r av direktiv 1999 5 EG slenska H r me l sir NETGEAR Inc yfir v a Radiolan er samr mi vi grunnkr fur og a rar Icelandic kr fur sem ger ar eru tilskipun 1999 5 EC Norsk NETGEAR Inc erkl rer herved at utstyret Radiolan er i samsvar med de grunnleggende krav Norwegian og vrige relevante krav i direktiv 1999 5 EF Notification of Compliance 51 Index Numerics 192 168 1 1 default IP address 9 B backing up the configuration file 26 Basic Settings 10 blocking keywords 20 sites 20 blocking ports 32 C cable channel 25 configuration backup 26 erasing 26 D DHCP 37 reserved IP address 37 server 36 E Erase configuration 26 Ethernet connection 8 Event log 27 F firewall rules inbound 33 port forwarding 33 front panel 6 G gateway backup 26 main menu 43 placement and range guidelines 12 remote management 38 gateway front panel 6 gateway rear panel 7 IP address 9 IP addresses auto generated 43 L LAN IP address 36 IP settings 36 LEDs troubleshooting 42 logging in 9 logging out 9 logs 19 27 M Modem Status 23 P passphrase 15 ping utility 44 port blocking 32 port forwarding 33 34 R remote management 38 S Services firewall 21 7 TCP IP network troubleshooting 44 technical specifications 49 troubleshooting 41 ISP connection 44 52 NETGEAR Wireless Cable Gateway CG3000 LEDs 42
43. s its SSID and WPA PSK or WPA2 PSK configuration to that computer 5 On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Wireless Configuration 17 Content Filtering This chapter describes how to use content filtering s for the gateway This chapter includes e View or Email Logs on page 19 e Block Keywords Sites and Services on page 19 e Services on page 21 18 NETGEAR Wireless Cable Gateway CG3000 View or Email Logs Your gateway logs security related events such as Denial of Service DoS attacks hacker probes and administrator logins based on the settings on the Logs screen If you set up content filtering on the Block Sites screen you can also log when someone on your network tried to access a blocked site You can specify which events are logged and you can send the logs to the specified email address 1 Select Content Filtering gt Logs Logs Contact Email Address SMTP Server Name Sender Email Address Ir SMTP Server Authentication Enable E mail Alerts I Enable Apply Description Count Last Occurence Target Source E mail Log Clear Log REFRESH To use email fill in the Contact Email Address and SMTP Server Name fields Select the Enable check box for E mail Alerts Click Apply so your changes take effect To email the log now click
44. ss for the computer that uses the service 4 Perform one of these actions e Click Add The Active Forwarding Rules table displays the list of forwarded ports e To delete a service select the radio button in the Active Forwarding Rules table for the service that you want to delete and then click Delete e To reset the selection in the Services field and to clear all the fields in the Add Custom Rules table click Reset Considerations for Port Forwarding e Ifthe IP address of the local server PC is assigned by DHCP it might change when the PC is rebooted To avoid this you can assign a static IP address to your server outside the range that is assigned by DHCP but in the same subnet as your LAN By default the IP addresses from 192 168 1 2 through 192 168 1 9 are reserved for this purpose e Local PCs must access the local server using the PCs local LAN address 192 168 1 XXX by default Attempts by local PCs to access the server using the external WAN IP address will fail e Port forwarding opens holes in your firewall Only enable ports that are necessary WAN Setup Select Advanced gt WAN Setup to set up a Default DMZ Computer to display the following screen A Default DMZ Computer lets you set up a PC that is available to anyone on the Internet for services that you haven t defined For security reasons do this only if you are willing to risk open access If you do not assign a Default DMZ Computer the gateway discards
45. st direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele English Hereby NETGEAR Inc declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente NETGEAR Inc declara que el Radiolan cumple con los requisitos Spanish esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE 50 Table 3 EAAnvikr Greek Fran ais French Product Name amp Model ME THN NAPOY2A NETGEAR Inc AHAQNE OTI Radiolan 2YMMOP ONETAI NPO2 TIX OYZIOAEIZ ANAITHZEI2 KAI T12 AOINE2 ZXETIKEZ AIATAZSEI2 TH OAHMIAZ 1999 5 EK Par la pr sente NETGEAR Inc d clare que l appareil Radiolan est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Italiano Italian Con la presente NETGEAR Inc dichiara che questo Radiolan conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Latvian Ar o NETGEAR Inc deklar ka Radiolan atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Lietuvi Lithuanian Nederlands Dutch Malti Maltese Magyar Hungarian iuo NETGEAR Inc deklaruoja kad is Radiolan atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuos
46. tatas Hierbij verklaart NETGEAR Inc dat het toestel Radiolan in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Hawnhekk NETGEAR Inc jiddikjara li dan Radiolan jikkonforma mal htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid Dirrettiva 1999 5 EC Alul rott NETGEAR Inc nyilatkozom hogy a Radiolan megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasainak Polski Polish Niniejszym NETGEAR Inc o wiadcza e Radiolan jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Suomi Finnish Portugu s NETGEAR Inc declara que este Radiolan est conforme com os requisitos essenciais e Portuguese outras disposi es da Directiva 1999 5 CE Slovensko NETGEAR Inc izjavlja da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi Slovenian relevantnimi dolo ili direktive 1999 5 ES Slovensky NETGEAR Inc t mto vyhlasuje Ze Radiolan sp a z kladn po iadavky a v etky pr slu n Slovak ustanovenia Smernice 1999 5 ES NETGEAR Inc vakuuttaa t ten ett Radiolan tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Svenska H rmed intygar NETGEAR Inc att denna Radiolan star verensst mmelse med de Swedish v sentliga egenskapskrav och vriga relevanta best mmelse
47. ted device The device responds with an echo reply Troubleshooting a TCP IP network is made easier by using the ping utility in your PC or workstation Test the LAN Path to Your Gateway You can use ping to verify that the LAN path to your gateway is set up correctly To ping the gateway from a PC running Windows 95 or later 1 From the Windows toolbar click on the Start button and select Run 2 Inthe field provided type Ping followed by the IP address of the gateway like this ping 192 168 0 1 3 Click OK You should see a message like this one Pinging lt IP address gt with 32 bytes of data If the path is working you see this message Reply from lt IP address gt bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not working correctly you could have one of the following problems e Wrong physical connections Make sure the LAN port LED is on If the LED is off see Using LEDs to Troubleshoot on page 42 Check that the corresponding Link LEDs are on for your network interface card and for the hub ports if any that are connected to your workstation and gateway e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your PC or workstation Verify that the IP address for your gateway and your workstation are correct and that the addresses are on the same subnet
48. that is currently accessing the gateway and which internal and external ports of the gateway were opened by that device The UPnP Portmap Table also displays the protocol for the port that was opened and if that port is still active for each IP address 4 Perform one of the following actions Click Apply to save your settings Click Cancel to disregard any unsaved changes Click Refresh to update the UPnP Portmap Table and to show the active ports that are currently opened by UPnP devices Advanced Settings 40 Troubleshooting This chapter gives information about troubleshooting your NETGEAR Wireless Cable Gateway CG3000 For the common problems listed go to the section indicated Have connected the gateway correctly Go to Basic Functions on page 42 cannot access the gateway configuration with my browser Go to Access the Gateway Configuration on page 43 have configured the gateway but cannot access the Internet Go to Troubleshoot the ISP Connection on page 44 cannot remember the gateway s configuration password or want to clear the configuration and start over again Go to Factory Default Settings in Appendix A Tip NETGEAR provides helpful articles documentation and the latest software updates at hitp Avww netgear com support 41 NETGEAR Wireless Cable Gateway CG3000 Basic Functions After you have turned on power to the gateway you should do the following 1 Check to see that the
49. tion MTA Provision Status 1 Not Ready MTA MAC Address 00 26 f2 39 cd a1 MTA IP Address A MTA Telephony Signaling SIP MTA Provision Status Shows which of your telephone lines are active and registered with your service provider MTA MAC Address The MAC address of the MTA interface MTA IP Address The IP MTA address MTA Telephony Signaling The type of telephony signaling the MTA current uses Manage Your Network 24 NETGEAR Wireless Cable Gateway CG3000 Signal Status Signal Status lets you follow the startup procedure and get details on the Downstream and Upstream cable channel Signal Status Startup Procedure Procedure Status Comment Acquire Downstream Channel 270000000 Hz In Progress Connectivity State In Progress Not Synchronized Boot State In Progress Unknown Configuration File In Progress Security Disabled Disabled Downstream Bonded Channels Lock Status Modulation Channel ID Symbol rate Frequency Power SNR Docsis EuroDocsis locked NotLocked Unknown Osym sec 0HzZ 0 0 dBm 0 0 dB Unknow 0 sym sec 0 Hz 0 0 dBmV 0 0 dB Unknow Osym sec 0 Hz 0 0 dBmV 0 0 dB Unknow Osym sec 0 Hz 0 0 dBmV 10 0 dB Unknow 0 sym sec 0 Hz 0 0 dBmV 10 D dB Unknow Osym sec 0 Hz 0 0 dBmV 0 0 dB Unknow 0 sym sec 0 Hz 0 0 dBmV 0 0 dB Unknow Osym sec 0 Hz 0 0 dBmV 0 0 dB Unknow NotLocked Unknown NotLocked Unknown NotLocked Unknown
50. to display the Wireless Card Access List screen Wireless Card Access List AllowAny AllowList DenyList Access List Device Name MAC Address Delete Connected Wireless Devices Ip Address MAC Address Interface No wireless clients are connected Add Access Filter DeviceName MAC Address _ 0 0 0 0 0 Aaa Cancel Apply Note If you are configuring the gateway from a wireless computer make sure to add your computer s MAC address to the Access List Otherwise you will lose your wireless connection when you click Apply You must then access the gateway from a wired computer or from a wireless computer that is on the access control list to make any further changes By default the Allow Any radio button is selected You can either allow computers to connect to the network based on their MAC addresses or deny connections based on MAC address Select either the Allow List or Deny List radio button Add devices to the Access List using either of these methods e If the computer is in the Connected Wireless Devices table click its radio button to capture its MAC address Then click Add e Enter the MAC address of the device in the Add Access Filter fields The MAC address can usually be found on the bottom of the wireless device Then click Add Click Apply to save these settings Advanced Settings 31 NETGEAR Wireless Cable Gateway CG3000 Firewall Rules Port Blocking You
51. twork tuning or troubleshooting activities Enable SSID Broadcast By default this checkbox is selected so that the gateway broadcasts it s Wi Fi network name SSID so devices can find it Deselect this checkbox if you do not want wireless devices to find this gateway unless they have the same SSID Advanced Configuration e Fragmentation Threshold e CTS RTS Threshold e Preamble Mode WPS Settings Router s PIN Wireless Card Access List Set up Access List The default settings for these fields usually work fine Change them only if you have a specific reason for doing so The PIN that WPS clients use to connect to the gateway using the PIN method Access control is disabled by default so that any computer that is configured with the correct SSID can connect For information about access control see the following section Advanced Settings 30 NETGEAR Wireless Cable Gateway CG3000 Access Control by MAC Address You can use access control to specify which wireless computers or devices can connect to the gateway based on their MAC addresses If you do not set up access control any wireless computer or device that is configured with the correct SSID and wireless security settings will be allowed to access to your wireless network Log in to the gateway as described in Log In to Your Gateway on page 9 In the main menu under Advanced select Wireless Settings Click the Setup Access List button
52. u are located near the gateway use an Ethernet cable to connect your computer to the gateway while you are changing the wireless settings Note If you connect wirelessly to the gateway and then change its wireless network name SSID or wireless security you will be disconnected after you click Apply Wireless Configuration 12 4 5 NETGEAR Wireless Cable Gateway CG3000 Select Setup gt Wireless Settings to display this screen Wireless Settings Wireless Network Name SSID JOPTUSV39CDA0 802 11 Mode 11b gin 2 Bandwidth 20 mz gt Sideband for Control Channel 40 Mhz only Lower Control Channel Auto_ Current 11 Security Options None WEP WPA PSK TKIP WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPAWPA2 Enterprise WPA PSK TKIP WPA2 PSK AES Pre Shared Key MAMARUOSMTHEE 863 characters Specify the Wireless Network settings e Name SSID The name of the wireless network e 802 11 Mode This is set to Up to 11 b g n by default e Bandwidth The rate of data transfer e Sldeband for Control Channel 40Mhz only Sideband is a band of frequencies that is either lower or higher than the carrier frequency You would adjust this setting if you want to refine the gateway s use of electrical power and bandwidth e Control channel Which operating channel is used Normally the channel is not changed unless there are interference problems with a nearby access poi
53. wing guidelines e Near the center of the area in which your computers will operate e In an elevated location such as a high shelf where the wirelessly connected PCs have line of sight access even if through walls e Away from sources of interference such as PCs microwave ovens and 2 4 GHz cordless phones e Away from large metal surfaces e Put the antenna in a vertical position to provide the best side to side coverage Put the antenna in a horizontal position to provide the best up and down coverage e To reduce interference when using more than one access point NETGEAR recommends using 5 channel spacing between adjacent access points for example use Channels 1 and 6 or 6 and 11 The time it takes to establish a wireless connection can vary depending on both your security settings and the gateway location WEP connections can take slightly longer to establish Also WEP encryption can consume more battery power on a notebook computer Troubleshooting 45 Technical Specitications This chapter covers the following topics e Factory Default Settings e Technical Specifications on page 49 46 Product Name amp Model Factory Default Settings You can return the product family to its factory settings On the bottom of the product family press and hold the Restore Factory Settings button for over 7 seconds The product family resets and returns to its factory settings Your device will return to the factory co
54. word or key Select Advanced gt Dynamic DNS to display the following screen Dynamic DNS DDNS Service Disabled Host Name User Name Password IP Address 0 0 0 0 Status DDNS service is not enabled Use Wildcards Select the Use A Dynamic DNS Service check box Select the name of your dynamic DNS Service Provider Type the Host Name or domain name that your dynamic DNS service provider gave you Type the User Name for your DDNS account Type the Password or key for your DDNS account 5 Click Apply to have the DDNS service used e rz Use Wildcards If you have DYNDNS as your DDNS service provider you may select the Use Wildcards check box to activate this optional feature Advanced Settings 35 NETGEAR Wireless Cable Gateway CG3000 LAN IP Setup The LAN IP screen allows you to configure LAN services such as the IP address of the gateway and DHCP The TCP IP and DHCP default values work fine in most cases Note If you disable the DHCP server you will need to assign to your the DHCP server again computer a static IP address to reconnect to the gateway and enable 1 Select Advanced gt LAN IP 2 Enter these settings LAN IP Address The factory default setting is 192 168 1 1 Subnet Mask The network number portion of an IP address Unless you are implementing subnetting use 255 255 255 0 as the subnet mask DHCP Server The Yes radio button is selected by default so the
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