User Manual
Contents
1. e Users should also note that if the supply electricity cord is damaged in any way it should be replaced Please contact Stoddart for parts and we will advise how to do this in order to avoid any electrical hazard Australian Warranty Policy amp Procedure Stoddart is committed to providing a comprehensive and fair warranty for all of its equipment The warranty incorporates a commercial manufacturers warranty together with the consumer warranty provisions of the National Consumer Protection Act 2009 1 Commercial Warranty 1 1 Stoddart warrants to the original purchaser Customer of equipment manufactured or distributed by Stoddart that for 12 months from the date of installation of the equipment by Customer the Warranty Period any defect in workmanship or material will subject to clauses 1 2 and 3 be a Repaired without charge or b In respect of any Major Failure which cannot be repaired replaced or the purchase money refunded 1 2 Stoddart will not be liable for any associated loss damage or compensation claim resulting from any defect in workmanship or material and such liability is expressly excluded from the operation of clause 1 1 Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 7 INSTALLATION OPERATION amp MAINTENANGE WeSC art 2 Consumer Warranty 2 1 Subject to clause 3 equipment supplied by Stoddart to Customer for personal domestic or household use or2. consumption comes with guarantees that cannot be excluded under the Australian Consumer Law Customer is entitled to a replacement or refund for a Major Failure and compensation for any other reasonably foreseeable loss or damage Customer is entitled to have the equipment repaired or replaced if the equipment fails to be of an Acceptable Quality and that failure does not amount to a Major Failure 3 Warranty Clarification 3 1 Customer acknowledges and agrees i A Major Failure occurs when the equipment suffers repeated and or unexpected failure that cannot be repaired to Stoddart s satisfaction acting reasonably or which Stoddart considers acting reasonably renders the equipment unsafe or inoperable ii Stoddart can only warrant the equipment will be of an Acceptable Quality when Customer uses the equipment in accordance with Stoddart s manufacturer s instructions or user manual Instructions Acceptable Quality does not imply a lifetime guarantee for the equipment iii Certain components have a finite expected life especially in a commercial or high use environment For example components such as refrigeration compressors elements thermostats simmerstats switches fans and temperature controllers can be expected to last up to 12 months when used in accordance with the instructions iv In a commercial environment components such as lamps fluorescent tubes light bulbs glass silicone seals gaskets and plastic compo
3. ATION amp MAINTENANGE We SOM air o o o Specifications Model W GTQI 4 W GTQI 8 W GTQI 15 W GTSQI 15 Power Source 240 Volts AC 240 Volts AC 240 Volts AC 240 Volts AC Power Consumed 2100w 3200w 3200w 3200w Plug Size 10 AMP 15 AMP 15 AMP 15 AMP This product may be subject to change without notice due to product improvement Caution This unit contains glass elements which are very fragile Extreme care must be taken when inserting the wire rack so that the rack doesn t come into contact with the elements Glass elements not covered under warranty Safety All Woodson products are manufactured and tested according to relevant national and regional standards All products comply to our test requirements This unit contains no serviceable parts Only Woodson one of our accredited service agents or a similarly qualified and licensed person s should carry out any repairs Do not attempt to remove any cover panels open the unit or access any internal parts The stainless steel manufacturing process used in the construction of this unit may result in sharp edges We take every effort to remove any such edges however be careful when contacting any raw edges of the product Hot Food Displays This unit can get hot Ensure everyone is aware that the unit is operating and take care to avoid contact with hot surfaces Under no circumstances should the unit be immersed in water Do not allow any el
4. a INSTALLATION OPERATION amp MAINTENANCE VOO a SO N Woodson Toaster Grillers W GTQI4 W GTQI8 W GTQI15 W GTSQI15 Instruction and Maintenance Manual W GTQI 4 W GTQL8 W GTOQI 15 g _ W GTSAQI 15 a H va z gt Z EEE f S gt e BB z S f SS NIA Odse oF x 5 ny lt a ea S _ n W GTQI 4 Shown Manufactured by Tom Stoddart Pty Ltd 39 Forest Way Karawatha QLD 4117 Ph 07 3440 7600 int 61 7 3440 7600 Fax 07 3344 1000 int 61 7 3344 1000 Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au INSTALLATION OPERATION amp MAINTENANGE Weed SOM air Your New Woodson Product Thank you for choosing this quality Woodson product All our products are designed and made to meet the needs of food service professionals By using caring and maintaining your product according to these instructions your Woodson product should give you many years of reliable service Woodson is a wholly Australian owned company which has manufactured quality commercial catering equipment since 1954 All Woodson products are engineered and manufactured to give excellent results whilst offering value for money ease of use and reliability Woodson manufacture a comprehensive range of equipment for kitchens food preparation and presentation Our range includes toasters griddles food warmers fryers hot and cold food display cabinets and man
5. a appropriate sized power source Your Woodson product is now ready for use Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 3 INSTALLATION OPERATION amp MAINTENANCE WeSC art Operating Instructions W GTQI 4 8 1 TIMER 2 INDICATOR LIGHT 3 ON OFF SWITCH 4 TOP ELEMENT ONLY TOP and BOTTOM ELEMENT SWITCH Remove all packing plastic coating and tape from the stainless steel before installing the unit Place the unit on a firm level surface ready for use Plug the unit into a suitable power outlet The option to use top amp bottom elements or top element only is controlled through the element switch 4 The element switch in the upright position indicates top element only operation the downward position indicates top amp bottom element operation Turn on the switch 3 and set the timer 1 to the desired time setting the elements will be turned on for the duration of the timer count back The elements will then be turned off until next timer activation Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 4 INSTALLATION OPERATION amp MAINTENANGE Weg SOM air Maintenance amp Cleaning Maintenance e Toclean stainless steel use warm soapy water and a soft cloth or sponge Always ensure the power cable is not pushed against the hot part of the food warmer when in use e Regular cleaning of the inside especially the crumb tray is essen
6. d call a service agent e Do NOT use the unit in an explosive atmosphere e Avoid exposure to direct heat and or humidity sources e The manufacturer declines any liability for damages to persons and or things due and to an improper wrong and or unreasonable use of the unit Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 2 INSTALLATION OPERATION amp MAINTENANCE WeSC air Contents and packaging e Check the packaging for damage before and after unpacking If unit is damaged contact whoever you purchased the unit from e The unit is supplied fully assembled e Unpack and visually inspect the unit for damage or missing parts Report any problems to the distributor or manufacturer e Remove all protective plastic film tapes ties and packers before installing and operating Clean off any glue residue left over from the protective plastic film e Wipe all surfaces with a clean sanitised cloth Installation e Place the unit on a level and firm work surface Do not position the unit in a wet area or near inflammable substances e Allow an air gap between the unit and other objects or surfaces We recommend a minimum gap of 100mm for normal operational use if the unit is near any heat sensitive material we suggest you allow additional space Please consult national and local standards to ensure that your unit is positioned in accordance with any existing requirement e Plug the toaster into
7. ectrical components including cables and plugs to come into contact with water If the electrical cables plug or other connections show any signs of physical damage or wear do not use the unit In such instances contact Woodson for details of your local repair agents see page 1 We also recommend regular testing of unit by a trained and qualified technician to ensure it is working effectively and safely Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 6 INSTALLATION OPERATION amp MAINTENANCE Wea SOM Appendix 1 Australian Warranty and Importer Distributor Contact Details As the exclusive manufacturer and distributor of Woodson products in Australia Stoddart Manufacturing Stoddart would like to congratulate you on your purchase of a Woodson product It should be noted by users of the product that it is not designed for household or domestic use and should not be used for this purpose This product is intended for commercial use and in line with Australian electrical safety standards the following warnings are provided e This product is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the product by a person responsible for their safety Children should be supervised to ensure that they do not play with the product
8. h performance Hence the appliance must be used exclusively for the purpose for which it has been designed All persons operating this unit must read these instrucitons carefully and retain for future reference e All units MUST be installed according to the procedures stated in the installation section of this manual e This appliance should not be operated by person s including children with reduced physical sensory or mental capabilities or lack of experience or knowledge unless they have been given supervision or instruction concerning the safe use of the appliance by person s responsible for their safety e Inthe case of new personnel training is to be provided in advance e Do NOT use this appliance for any other purpose than its intended use e Do NOT store explosive substances such as aerosol cans with a flammable propellant in or near this appliance e The surfaces of this unit are HOT when in operation Signage should be displayed for personnel and customers to warn of this e Keep fingers out of pinch point areas e This unit is NOT waterproof Do NOT use jet sprays or hoses to the exterior of the appliance e If the power supply cord becomes damaged it must be replaced by the manufacturer an authorised service agent or similarly qualified persons to avoid a hazard e Be careful not to touch moving parts e Do NOT use sharp objects to activate controls e f any fault is detected disconnect the unit from the mains an
9. ity under clauses 1 and 2 of these Terms exclude or do not cover The matters acknowledged by Customer in clause 3 1 b Situations where Stoddart is not satisfied acting reasonably the equipment or any part of the equipment has been used in accordance with the Instructions including misuse neglect unauthorised alteration incorrect installation power surges accident use of inappropriate chemicals flooding fire or act of God c Any consequential loss damage or expense arising directly or indirectly from use of the equipment otherwise than in accordance with the Instructions d Any damage or malfunction arising from or relating to Customer s failure to properly maintain or clean the equipment in accordance with the Instructions e Damage caused to equipment during transportation which is outside Stoddart s standard delivery conditions f Breakage or replacement of lamps fluorescent tubes light bulbs glass silicone seals gaskets and plastic components g Maintenance repair or other works not undertaken by a Stoddart authorised service agent h Where remote refrigeration is connected by a person other than Stoddart to equipment produced by Stoddart Stoddart cannot accept claims for repair of TX valves and control components as the fault may arise from the installation of the remote refrigeration lines equipment and gas by a party over which Stoddart has no control i Transportation costs associated with transporti
10. monly used spare parts Contact Stoddart s national service number listed below for details of your nearest Stoddart authorised service agent For Warranty maintenance spare parts and repairs contact Tel 1300 307 289 Fax 0733441000 email service stoddart com au Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 10 WARRANTY REQUEST FORM STODDART Phone 07 3440 7600 Int 617 3440 7600 Phone 1300 307 289 Fax 07 3344 1000 Int 617 3344 1000 Email service stoddart com au To ensure we can provide the best possible service we require you to complete this form Make model and serial number along with other essential information To secure a call you must also have an account with Stoddart or complete the credit card details below THIS FORM MUST BE COMPLETED OR WARRANTY CANNOT BE PROCESSED Name of contact person on site Date Business Organisation name Street Address Suburb State Post Code Phone Site Mob Equipment Type Brand Model PNC no Serial no Location large sites only Open Close Date of purchase Company purchased from please provide a copy of your tax invoice or delivery docket as proof of purchase Description of fault Has the following been checked tick box if appropriate and checked Electrical power supply O Gas O Water Supply O Name of person requesting warranty plea
11. nents will require regular replacement This is not covered by warranty and is at Customer s cost v The life of equipment may be adversely affected by misuse neglect unauthorised alteration incorrect installation power surges accident use of inappropriate chemicals flooding and acts of God vi Proper maintenance and cleaning of equipment in accordance with the Instructions is essential to the equipment s effective operation vii On site warranty services are limited to sites within 50km from the nearest Stoddart authorised service agent and service agent s reasonable travel costs must be paid by Customer prior to the commencement of the repairs viii Additional labour costs will apply for service outside standard business hours of 8 00am to 4 30pm Monday to Friday and on public holidays ix Stoddart cannot guarantee the performance of equipment made specifically to Customer s design or specifications Stoddart will where reasonably possible draw any issues arising from Customer s design or specifications to Customer s attention during the commissioning and or manufacturing process and x Customer must pay additional costs incurred by Stoddart as a result of Customer failing to provide suitable access to the equipment for inspection and service Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 8 INSTALLATION OPERATION amp MAINTENANGE We SOM air 3 2 Stoddart s warranty liabil
12. ng the equipment to a Stoddart authorised service agent where Stoddart considers acting reasonably that repairs cannot be undertaken on site and j Unless agreed to by Stoddart in writing to the contrary warranty is not included in the sale price for goods sold to or installed in an overseas location 4 Warranty Claim Procedure The following procedure must be followed to claim under Stoddart s warranties a Refer to the trouble shooting section of the Instructions to establish the nature of the fault Check the equipment is plugged in turned on or has no other valid reason for not operating b If step a does not overcome the issue you should report the fault with the equipment to our service department phone 1300 307 289 or fax 07 3344 1000 Our service department will assist you with further trouble shooting If our service department is unable to resolve the fault with the equipment they will request you complete a Stoddart Warranty Request Form and fax fax 07 3344 1000 or email service stoddart com au it to us Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 9 INSTALLATION OPERATION amp MAINTENANGE Wo SOM air c To complete a Stoddart Warranty Request Form you will require the following information i Proof of purchase stating model number and date of purchase ii The serial number of the equipment this is located on the ratings plate sticker ili A description of the fa
13. se print CREDIT CARD DETAILS Required as security against chargeable work see note below Card type Via O Mastercard 0O Cardholder name Card no Signature Expiry Date PLEASE NOTE Warranty call outs take place Mondays to Fridays between 8 00 and 16 30 except public holidays Any calls outside these times will be subject to penalty rates Certain items such as glass components and light fittings are not covered under warranty Claims for non covered parts no faults found travel over 50km or other items outside our standard terms and conditions will be chargeable Any chargeable items will be COD terms payable onsite CREDIT CARD INFORMATION MUST BE PROVIDED AS SECURITY AGAINST FALSE WARRANTY CALL OUTS FAILURE TO DO SO WILL RESULT IN REQUEST BEING UNATTENDED NORMAL BUSINESS HOURS ARE 8AM 4 30PM MONDAY TO FRIDAY
14. tial Cleaning Whilst stainless steel is a very hardy and long lasting material it must be cleaned regularly and according to the instructions below to prevent deterioration Always make sure the product is disconnected from the power source and has completely cooled down prior to cleaning e Wipe the external surfaces down with warm soapy water using a damp sponge or cloth Do not immerse the unit in water or allow the ingress of water into the interior of the unit or any electrical components Note Some cleaning agents can damage stainless steel For this reason we recommend cleaning with soapy water Woodson do not take any responsibility for damage caused by the use of inappropriate cleaning agents In some areas particularly seaside environments stainless steel can be subject to surface discolouration or tea staining This can be removed with an appropriate cleaning agent which contains 10 sodium citrate Ask your supplier of cleaning chemicals for a suitable brand Troubleshooting If the unit is not heating up correctly check the following before calling out your authorised service agent e That the unit is plugged in correctly That the power is turned on e That the power point is not faulty That the thermostat knob is not loose this may prevent the unit from operating e That the pilot light is operating Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 5 INSTALLATION OPER
15. ult problem iv Your company details including the exact location of the equipment and V Any restrictions on times or methods of access to the equipment Stoddart will not arrange a warranty call out until it receives the above information from you in writing d Upon receipt of a properly completed Stoddart Warranty Request Form Stoddart will check its records to confirm whether the equipment is eligible for warranty repair If warranty repair is required Stoddart will issue an OFFICIAL AUTHORISATION NUMBER and details of work to be carried out by a Stoddart authorised service agent This authorisation number MUST be obtained before any work is carried out Stoddart will not accept invoices for work carried out without an official authorisation number or by an unauthorised service agent e Customer must quote the official authorisation number on all correspondence and invoices relating to a warranty claim to ensure prompt processing by Stoddart f Customer must pay all costs associated with a call out for work that is not related to warranty repairs or outside Stoddart s Terms immediately 5 Timing of Warranty Services 5 1 Stoddart will comply with its warranty liabilities contained in these Terms in a timely manner 6 General Maintenance and Repairs 6 1 The equipment must be repaired and maintained by a qualified technician Stoddart s authorised service agents are experienced technicians who understand the equipment and carry com
16. y other quality products For details of your nearest dealer contact our head office Woodson PO Box 420 Sunnybank Qld 4109 Australia www woodson com au Ph 07 3440 7600 int 61 7 3440 7600 Ph 1300 307 289 Fax 07 3344 1000 int 61 7 3344 1000 Email fse stoddart com au Contents CC OMIPISMCS 25 snsynoncsicadyousazascandascuvogucnesaeadueueanenseanounaessesanmmboncssceans 2 Gehichal PIEGAUUOMNGS ves docrbcesioncndnbinesendearmiivendy aa aiana aE E aN eai 2 Contents amp Packaging oicscpewcacecervcwenstscentoapensedceneeenesctapaniedaaeaceamenbeces 3 INStAN ANON detire neneeese eteren aeae E eee Eana 3 Operating INSIUCHONS sciiescxecicn sue seesacheeseeessxdcensadresindvbacdenndddendasmenecce 4 Maintenance amp Cleaning cccececeeeeeee eee ee eee eee ceeeeeaeeeeeeeeeeeesees 5 Tro blesh gtiNng ass erect easton te n noe abc esteem deesens hee E eia 5 Specifications Proroci E EE 6 Salety assess eaea e ern a Or 6 Appendix 1 Australian Warranty and Importer Distributor Contact Details 7 10 Tel 1300 79 1954 Web www stoddart com au Email fse stoddart com au Page 1 INSTALLATION OPERATION amp MAINTENANGE WeSC air Compliance At the time of manufacture Woodson products are designed and made to comply with all relevant Australian Standards General Recommendations When using any electrical appliance safety precautions should always be observed Our appliances have been designed to give hig
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