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INSTALLATION GUIDE

1. All signatures are required for accounts with joint signatures Page l 59 Installation Guide PROGRAM THE REMOTE For certain models of Bell ExpressVu receivers you can program the remote to control not only the receiver but your VCR TV and amplifiers This remote supports most brands and models however there may be some brands or models that it does not support You can program the remote to control a maximum of four different electronic components Which component is being controlled by the remote depends on the current mode of the remote e The satellite receiver controlled in SAT mode e The TV set controlled in TV mode e A VCR controlled in VCR mode e One auxiliary item such as an amplifier a cable TV box or a second TV or VCR controlled in AUX mode Before beginning the following procedures make sure that all electronic components are powered ON Make sure that there are fresh batteries installed in the remote The remote is already programmed to control the receiver However if any of the following conditions apply you will need to match the remote s address to the receiver s address e You have multiple receivers and remotes e Your receiver does not respond to remote commands even with fresh batteries installed in the remote e Your remote is damaged and replaced with a new unit For instructions on how to do this as well as for full instructions for your remote control please refer t
2. Satellite Dish Coaxial Cable j i from Satellite Dish round Clamp lt Electric Service Equipment Ground Block lt lt Ground Clamps 4 Power Service Grounding al Electrode System Grounding Conductors T NEC Art 250 Part H NEC Section 810 21 Safety Tips Unplug the receiver from the AC power outlet before cleaning The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited Warranty Do not place the receiver in an enclosure such as a cabinet without proper ventilation Do not stack the receiver on top of or below other electronic devices Operate the receiver using only the type of power source indicated on the marking label Unplug the receiver power cord by gripping the power plug not the cord Do not overload wall outlets or extension cords as this can result in a risk of fire or electrical shock Never insert objects of any kind into the receiver through openings as the objects may touch dangerous voltage points or short out parts This could cause fire or electrical shock Make sure that the outdoor parts of the antenna system are grounded in accordance with local state federal and National Electrical Code NEC requirements Do not locate the antenna near overhead light or power circuits or where it can fall into such power lines or circuits When installing the antenna take extreme care to avoid touching such power lines or circuits as con
3. 4 Your antenna assembly is now ready to be placed on the outdoor mount assembly KATETON The mount for attaching the dish to the dwelling is made of steel and as a result it is very magnetic If you are too close it can adversely alter your compass readings STEP 3 3B ATTACHING THE MOUNT TO YOUR DWELLING 90 CM DISH The mount should be attached to your dwelling before putting the dish assembly on it When fastening it to your wall or roof etc make sure that the top portion is plumb You can get it right by using a spirit level on both the front and side of the top piece It is important to affix the mount firmly to your structure with the appropriate fasteners so that the wind can t move it The dish support mounting assembly requires an area of approximately 9 square feet to accommodate the mast mount foot and the two support struts Note Plumb means vertical in all directions A flagpole is plumb WALL MOUNT HORIZONTAL MOUNT ROOF MOUNT Page l 34 Installation and Setup Assembling the 90cm Dish Here is how it can be done FRONT VIEW PRESS LEVEL AGAINST MOUNT 1 Place the mount foot on the surface location where you intend to attach it to the structure 2 Mark the location of one of the 2 holes and remove the mount 3 Drill the hole and attach the mount foot with the one fastener only Mountfoot 4 Place a spirit level on the top and side of the foot and pivot the foot to make it le
4. 3 Use the elevation number from the chart to find out how high the satellite is in the sky from your location You know that vertical is 90 and horizontal 0 and halfway in between is 45 Stand close to where you plan to mount the satellite he antenna and face in the direction that you marked for Ke the direction to the satellite Using the elevation angle find the closest approximation to that angle in the sky You now are pointing to the approximate location of the satellite 4 Note whether there are any obstructions between you and the satellite Leave a margin for adjustment because you have not yet aimed the antenna exactly If there are obstructions you will have to find a new location or remove the obstruction if possible 5 If necessary repeat steps 1 through 4 until you have located the best location for the antenna The best location should provide a sturdy support for the antenna plus it must have a clear line of sight Mark the spot and the direction to the satellite Page l 20 Installation and Setup Multi Satellite Antenna Installation MULTI SATELLITE ANTENNA INSTALLATION The procedures in this guide are specifically for the Bell ExpressVu s Multi Satellite Antenna installation For more detailed information you may need to refer to your satellite system s Installation Instructions User Manual 1 Before you start read all safety precautions in your satellite system s Installation Instructi
5. Connect the receiver to an active telephone connection see page I 54 With the receiver wired to the TV and the antenna properly installed you will be able to see the Bell Express Vu Program Guide which tells you about available programs channels and services 10 Order your programming by calling the Bell ExpressVu Customer Service Call Centre at 1 888 SKY DISH see page I 57 11 Review Bell ExpressVu Pre Authorized Payment Plan see page I 58 12 Program the remote control to control the receiver and your other electronic equipment This feature is not available on all receiver models see page I 60 13 Wire the receiver to your audio system VCR DVD and other electronic equipment as required see page I 63 Page l 4 Installation and Setup Before You Start Installation STEP 1 BEFORE YOU START INSTALLATION This is a typical Mount shown attached to a wall Notice that the top portion is Plumb Top THE KEY TO SETTING UP YOUR SYSTEM EASILY THIS IS J IMPORTANT The key to setting up the system is in the accurate initial setting of the vertical elevation of the dish The vertical elevation is the amount of tilt upwards from horizontal toward the sky which is required to see the satellite This is best achieved by mounting the dish support mast so that the top portion to which the dish clamps attach is as Plumb as possible That is to say the top portion of the mount should
6. Your Bell ExpressVu receiver must be connected to a phone line at all times to order Bell Express Vu PPV programs using the receiver Page l 66 Installation and Setup Wiring Setup Diagrams WIRING SETUP DIAGRAMS These Jnstallation Instructions provide only the basic wiring setup diagram below For more wiring setup diagrams see the User Guide that came with the Bell Express Vu system Note The off air television antenna shown in the following diagram is optional to Power Outlet to Telephone Connection SINGLE OUTPUT LNBF Note Ground the satellite dish off air antenna and coaxial cables in accordance with the local provincial and national electrical codes Put drip loops in the cables to allow moisture to drip off before running into the equipment or the building Use no more than Ground Block a Off Air Antenna 100 feet of cable between the ide buildi dish and the receiver without Install outside building installing a line amplifier r 0 Drip Loop Ground Clamp Note A line amplifier E may need to be inserted in the off air antenna Lol gable if the off air signal is weak and or if the Ground cable run is long Cable Clip Ground Wire Page l 67 Installation Guide ASSEMBLE THE SATELLITE ANTENNA What is Happening Possible Reasons Why What to Do The support arm and bracket are separate pieces You want yo
7. an Installation Summary screen will appear and indicate the various settings for each switch output and also verify proper satellite reception Congratulations The installation for your new Bell ExpressVu Multi Satellite system is now complete Simply call 1 888 SKY DISH 759 3474 to activate your satellite receiver s and il Ben Point Dish Signal ExpressVu Look up your city in the appendix of your user guide Tor Azimuth Elevation and Skew Angles Mm Satellite CA Bell ExpressVu 01 Transponder Help Check Switch yi 5 100 ANANDAN AVRODAN LANAANAYANRDA IRAVA CEUZVVUADOAN AUA ENAR ARON OTO NOSAR NA NDN ocked Bell ExpressVu 91 signal strength 80 Bel ExpressVu 82 Attention 057 installation view current switch setup Select Cancel to return to previous menu ereer f o view flo canca oss Pianos welt white your suich instalation te Currently doing test F out of 18 Installation Summary Switch inputs 1 2 82 82 91 Odd Even Odd Even Cancel begin enjoying Bell ExpressVu s 100 digital quality television www bell ca satellite 1 888 SK Y DISH Bell is a trade mark of Bell Canada used under license Express Vu is a trade mark of Bell ExpressVu L P All Rights Reserved Page l 26 Installation and Setup Assembling The Dish STEP 3 ASSEMBLING THE DISH The following section outlines the assembly procedure for
8. sound quality Be aware that even if you have a TV and other equipment that support stereo sound this type of connection will give you only non stereo sound If you connect a cable TV box or broadcast TV antenna to the receiver you must use the RF or VHF connections for the local cable or broadcast television signal input and output This is true even if you use the phono RCA or S VIDEO connections from the receiver to gain quality for picture and sound The following wiring setups include the RF or VHF connections based on the assumption that you will also have cable TV or a broadcast TV antenna This is the simplest wiring setup and many people prefer it because it is easy to install and use The RF or VHF connections require that you keep the TV tuned to either channel 3 or 4 to view satellite channels Using the RF or VHF connections allows you to quickly switch from satellite programming to local or cable programming using one of the following methods e Press the TV Video button on the remote or Turn OFF the receiver Page l 64 Installation and Setup Wire Your System Together PHONO RCA AUDIO VIDEO CONNECTIONS BETTER PICTURE BEST SOUND Cable Connectors on Receiver 7 YELLOW VIDEO ee LEFT AUDIO gt wor vee RED RIGHT AUDIO AUDIO 1 AUDIO 2 The phono RCA connections provide better picture quality and the best stereo sound You should use this type o
9. to the connector marked Satellite In 6 See page I 42 for instructions concerning safety grounding The assembly and mounting of the 60 cm Dish is complete Proceed to page l 41 Installing the Receiver STEP 3 3 ASSEMBLING THE 90 CM DISH STEP 3 3A PRE ASSEMBLE THE PARTS 90 CM DISH It s best to pre assemble the dish indoors so that it is all ready to place on the mast outdoors quickly and easily especially if it s cold out The complete system consists of three main parts the dish mount the dish assembly and the receiver The L J g mount consists of the foot base plate and a bent pipe called the mast The dish assembly consists of the E4 L antenna or dish the dish support bracket the LNBF Wee ara low noise amplifier and the LNBF support arm The receiver is also fully assembled scat wack Pre assemble the Dish as follows 1 Assemble the dish as indicated in the instructions which are included in the antenna box Page I 33 Installation Guide 2 Determine your specific vertical elevation from the VERTICAL Table page I 50 and adjust the angular tilt of the ELEVATION antenna so that the centre of the top bolt on the GAUGE Mast Head Clamp lines up with your vertical elevation position on the Mast Head elevation gauge In our diagram here it is set for 50 degrees 3 Lightly tighten the two bolts located in the curved slots on the mast head Leave the pivot bolt slightly loose
10. CM DISH You have installed the mount on your dwelling and you have pre assembled the antenna unit ready to be installed on the mount There are just a few steps here 1 Slide the antenna assembly over the mast 2 Lightly tighten the two nuts on the back of the mast clamp so that the antenna can pivot in the East West directions but not be loose 3 You are ready to carry out the antenna alignments as soon as the wiring in Step 3 1D is completed STEP 3 1D CONNECTING THINGS TOGETHER 51 CM DISH The wiring is accomplished as follows 1 Thread a length of coaxial cable through the dish as shown in diagram 2 Slip the weather boot s onto the LNBF cable s To do this insert the end of the cable with the screw connector into the smaller end of the boot and work it through When you are finished the boot should slide freely over the cable but hold snugly when slipped up over the the screw connector Be patient This is a difficult and somewhat painstaking job If possible place weather boot on cable before putting on F connector Page l 29 Installation Guide 3 Attach the LNBF to the LNBF cable s Slide the weather boot up securely to cover the cable LNBF connection at the base of the LNBF 4 Slip the LNBF onto the end of the arm until contact is made with the LNBF bracket stops and put in screw through arm and LNBF Coaxial 5 Route and fasten the cable in a neat unobtrusive at manner in such a way
11. No Change OK I moved it some more Hold it see something on the meter move it some more Ok I moved it some more any change Yes It s getting better and so it goes Slowly move the dish from side to side until you find the strongest signal If you don t find it in the one direction rotate the antenna back to the marked position and carry out the procedure again this time with the same small movements in the opposite direction Tighten the mast clamp bolts just enough so the dish cannot be moved horizontally be able to move the support bracket Slowly move the dish up and down until you find the strongest signal Tighten the elevation bolts and pivot bolt just enough so the dish cannot be moved vertically Note Make each of these adjustments individually loosening the bolts or screws before each movement and tightening them again before the next movement green the word Locked is displayed and you have gained the strongest signal possible ATTENTION Remember very small adjustments less than one degree are required at this point You need to adjust the dish until your signal strength for transponder 11 is at least 70 If under clear skies you cannot consistently get at least 70 signal strength on your transponder 11 you may require a larger dish Contact your dealer Confirm that you have a picture and the strongest possible signal strength on the Point Dis
12. all four dish sizes 51 cm 60 cm 90 cm and 120 cm The overall assembly procedure is similar for all sizes but there are some specific differences which are addressed in four separate sections Please refer to the section which is relevant to the dish size you have purchased e Step 3 1 Assembling the 51 cm Dish e Step 3 2 Assembling the 60 cm Dish e Step 3 3 Assembling the 90 cm Dish e Step 3 4 Assembling the 120 cm Dish STEP 3 1 ASSEMBLING THE 51 CM DISH STEP 3 1A PRE ASSEMBLE THE PARTS 51 CM DISH It s best to pre assemble the dish indoors so that it is all ready to place on the mast outdoors quickly and easily especially if it s cold out The complete system consists of three main parts the dish mount the dish assembly and the receiver The mount consists of the foot base plate and a bent pipe called the mast These two parts are pre assembled The dish assembly consists of the antenna or dish the dish support bracket the LNBF low noise one on each side amplifier and the LNBF support arm The receiver is also fully assembled Elevation Bolts Pre assemble the Dish as follows 1 Bolt the dish to the support bracket and the support arm there are clear instructions and pictures in the antenna box Page l 27 Installation Guide 2 Determine your specific vertical elevation from the Table page I 50 and adjust the angular tilt of the antenna so that the edge of the red mark on the ga
13. be as perpendicular to the earth as you can manage this is true for wall mounting roof mounting any kind of mounting If it is Plumb then when the dish is mounted on it and the dish is tilted upward toward the satellite at the correct vertical elevation angle the dish can be easily panned East West movements to find the satellite UNPACK AND CHECK CONTENTS As you unpack the system confirm that all the parts are included See Package Contents on page I 6 for a list of the included components Note Keep the shipping materials in which these items are packed in case you ever need to return them Unpack the contents carefully Electronic equipment can be easily damaged if bumped or handled roughly Examine all parts for damage that may have occurred during shipment If you find any damage immediately call the location where your Bell ExpressVu system was purchased or the Bell Express Vu Customer Service Call Centre at 1 888 SKY DISH before continuing with installation The size of your dish will vary depending on the part of Canada in which you live The standard diameter of a Bell ExpressVu dish is 51 cm however 60 cm 90 cm or 1 2m dishes are also available If you require the large dish we recommend that you hire a professional to install it because installation of the 90 cm and 1 2 m dishes is a more exacting project Page l 5 Installation Guide PACKAGE CONTENTS e User and Installation Guide e Bell ExpressV
14. connector 4 Attach the LNBF to the LNBF cable s Slide the weather boot up securely to cover the cable LNBF connection at the base of the LNBF 5 Slip the LNBF onto the end of the arm as shown until contact is made with the LNBF bracket stops and put in screw through arm and LNBF 6 Route and fasten the cable in a neat unobtrusive manner in such a way so it cannot be damaged by accident Connect the opposite end of the cable to your receiver to the connector marked Satellite In 7 See page I 42 for instructions concerning safety grounding The assembly and mounting of the 90 cm Dish is complete Proceed to page I 41 Installing the Receiver Page l 36 Installation and Setup Assembling the 120cm Dish STEP 3 4 ASSEMBLING THE 120 CM DISH STEP 3 4A PRE ASSEMBLE THE PARTS 120 CM DISH It s best to pre assembly the dish indoors so that it is all ready to place on the mast outdoors quickly and easily especially if it s cold out The complete system consists of three main parts the dish mount the dish assembly and the receiver The mount consists of the foot base plate and a bent pipe called the mast The dish assembly consists of the antenna or dish the dish support bracket the LNBF low noise amplifier and the LNBF support arm The receiver is also fully assembled EA to z f SUPPORT SF 4 STRUTS Ss LNBF ARM Pre assemble the Dish as follows 1 Assemble the dish as indicated in
15. foundation material If you install it on the side of a building be sure to attach the bolts directly to a building stud or other solid material Use the appropriate drilling and attachment hardware for the surface e Make sure you have determined the best location for the satellite antenna before drilling the holes in your building or setting up the mounting pole Mistakes can be costly e All installations should conform to your local building and electrical codes If you are not sure contact a licensed building inspector or electrician in your area to assist you Be aware that community covenants if any may have additional requirements Page l 9 Installation Guide e If possible choose a site that is accessible in most weather conditions You may need to clean snow ice or debris off the satellite antenna e Place the satellite antenna as close to the receiver as possible We recommend using no more than 30 meters of RG 6 coaxial cable between the receiver and the satellite antenna unless you install a line amplifier to boost the signal e Consider seasonal changes The site may appear unobstructed in the winter but spring and summer foliage could block the signal to the satellite antenna DO NOTS e Never install the satellite antenna under power lines e Do not install the satellite antenna where it can be jostled bumped or blocked by people animals or vehicles e Do not install the satellite antenna where it is expo
16. lt gt Bell ExpressVu INSTALLATION GUIDE Table of Contents 1 Safety INStructions ccccsscscscceccccsccccscsscscsecescescecesccesssseseeeseees l i Installation and Setup essssoossssssesesocssssescessocsssssssesseosessssesessoosssssessese l 1 Introd ctioN 255 cece ssecsccsecssancssececdesnccesednssesieccaaveneasswennsoseccesacess l 1 Components of the Satellite Antenna e sssesssssesssescesssssessese l 2 Summary of Installation eseeesseseeesesecessseecsceseceseseeesseeeceeeese l 4 Before You Start Installation cccsccscceccccscccscescecseseees l 5 Discussion of Potential Mounting Sites sccsesseseseeeees 1 9 Some Key Points to Consider ccssescecsscsessccccscecesceceeees 1 9 Finding the Right Location for the Dish sccsccscsssseeees 1 18 Multi Satellite Antenna Installation ceeccscscsecseseceees 1 21 System Set up cccscccccscccsceccscsccscsccccecescecsscsecsscccesesons 1 26 51 cm Dish Setup Guide cecccccccccccccccscccssceccecccsevceeecees 1 27 3 1A Pre assemble the Parts sccsccssccsscsccsccscscseseveeeees 1 27 3 1B Attaching the Mount to your Dwelling ssssssseees 1 28 3 1C Installing the Dish on the Mount csccscscssesseeeees 1 29 3 1D Connecting Things Together csccscsccccsccscecsvees 1 29 60 cm Dish Setup Guide c cccccccsccsccccsecccscecscs
17. pipe level in the front and back direction this will be done with the pivot arrangements after the foot is mounted Installation Guide 4 Mark the location of one of the holes and remove the mount 5 Drill the hole and attach the mount foot with the one fastener only 6 Now once again position the top of the mast to be approximately plumb then place a level on the side of the pipe and pivot the mount foot slightly around the one attachment and adjust the mount foot to make the pipe vertical Once achieved drill the other 3 holes while the mount foot is still properly in place Alternatively you can mark the holes remove the mount then drill 7 Attach the mount with the 4 fasteners seal the holes with silicone to prevent water damage to your dwelling 8 Place your level on the front face of the top section of the mast and adjust the pipe to be vertically level by pivoting around the base bracket Tighten down the nuts on the bracket when it is level There are no further adjustments to make on the mount 9 Check your work The top of the mast should now be plumb ATTENTION If you have trouble fastening the mount to a surface try mounting a solid piece of wood to your dwelling s surface first then fastening the mount to the wood STEP 3 2C INSTALLING THE DISH ON THE MOUNT 60 CM DISH You have installed the mount on your dwelling and you have pre assembled the antenna unit ready to be in
18. several bricks As the wind tugs on the satellite antenna the foot will put heavy pressure several hundred kilograms on those bricks in different directions Loose or weakened mortar may allow the bricks to shift changing the dish angle and reception quality and possibly damaging the satellite antenna and the building The installed satellite antenna could also hasten the deterioration of old mortar e To mount the satellite antenna on brick be sure that all of the fasteners are set into the brick not into the mortar between the bricks Use materials necessary to follow the local building codes MOUNTING THE ANTENNA ON SIDING We do not recommend mounting the satellite antenna on aluminum or vinyl siding These materials can be structurally unsound causing eventual shifting of the dish To mount the satellite antenna on solid siding be sure to follow the suggestions below e The surface must be flat and even You may need to use a separator or shim between the shingles to even the siding surface e Mount the foot on the foundation material beneath the siding surface This may be a building stud cinder block or other solid material To locate the studs find the vertical line of nails where the siding is attached to the building or use a stud finder Page I 11 Installation Guide MOUNTING THE ANTENNA ON CINDER BLOCK You can mount the satellite antenna on cinder blocks whether they are part of a wall or the side of a buildi
19. slipped up over the screw connector Be patient This is a difficult and somewhat painstaking job If possible place weather boot on cable before putting on F connector cont o 17 Attach the LNBF to the LNBF cable s Slide the ome weather boot up securely to cover the cable LNBF connection at the base of the LNBF 18 Fit the LNBF onto the end of the dish support arm sliding it until it is inserted firmly Attach LNBF to the support arm using the LNBF screw and washer INSTALLING A METAL POLE MOUNT You can mount the satellite antenna on a metal pole if necessary This allows you a wider range of locations for installation Note If used the metal pole should have an outside diameter of approximately 1 5 8 inches approx 4 cm and should be sturdy enough not to flex in high winds If the clamp ends up being slightly loose use weather proof sandpaper or emery cloth to shim the clamp and tighten Page l 16 Installation and Setup Discussion of Potential Mounting Sites e You can mount the satellite antenna on a metal pole that is attached to an existing building Using this method you can raise the satellite antenna to gain a line of sight view of the satellite if you cannot find a better location Be sure to follow all safety requirements and properly ground the satellite antenna and pole e You can also mount the satellite antenna on a metal pole installed in the ground as long as the soil provides a firm fou
20. the appropriate materials before beginning installation Note Amount of RG 6 coaxial cable required will depend on distance between LNBF and receiver The tools you will need to complete the installation will vary depending on the type of installation that you do If you find that you do not have the tools and skills for a certain procedure call a professional such as an Bell Express Vu dealer or an electrician for assistance These tools are not included in the Installation Kit Page l 3 Installation Guide SUMMARY OF INSTALLATION Following is a summary of the procedures to install and set up your Bell ExpressVu system We recommend that you perform the procedures in the order presented 1 Unpack the satellite antenna receiver and parts see page I 6 and the optional installation kit if you purchased one see page I 3 Review What You Need to Know see page I 6 Connect the receiver to your TV set see page I 8 Determine the approximate location of the Bell ExpressVu satellite see page I 18 Find the best location on your property for the satellite antenna with a clear line of sight to the satellite see pages I 18 through I 20 Assemble the satellite antenna and attach it to a solid surface see pages I 27 through I 40 Ground the satellite antenna and wire it to the Bell Express Vu receiver see pages I 42 Aim the satellite antenna for the strongest possible signal see pages I 44 through I 48
21. the instructions which J are included in the antenna box AEE AE N Determine your specific vertical elevation from the Table page I 50 and adjust the angular tilt of the antenna so that the centre of the top bolt on the Mast Head Clamp lines up with your vertical elevation position on the Mast Head elevation gauge In our diagram here it is set for 50 degrees 3 Lightly tighten the two bolts located in the curved slots on the mast head Leave the pivot VERTICAL bolt slightly loose ELEVATION GAUGE 4 Your antenna assembly is now ready to be placed on the outdoor mount assembly ATTENTION The mount for attaching the dish to the VW dwelling is made of steel and as a result it is very magnetic If you are too close it can adversely alter your compass readings Page l 37 Installation Guide STEP 3 4B ATTACHING THE MOUNT TO YOUR DWELLING 120 CM DISH The mount should be attached to your dwelling before putting the dish assembly on it When fastening it to your wall or roof etc make sure that the top portion is plumb you can get it right by using a spirit level on both the front and side of the top piece It is important to affix the mount firmly to your structure with the appropriate fasteners so that the wind can t move it The dish support mounting assembly requires an area of approximately 9 square feet to accommodate the mast mount foot and the two support struts Note Plumb me
22. to find the right spot to mount the dish on your dwelling Next get more serious about the installation confirm that your dish has a clear unobstructed view of the satellite and that the dish can be mounted securely WHAT YOU WILL NEED e Compass e Level e Satellite Receiver connected to a television e Satellite Location Table page I 50 e Vertical Elevation Protractor page I 53 DETERMINE DIRECTION TO THE SATELLITE You must determine the direction the Bell ExpressVu satellite from your location to help you determine where to mount your antenna You must have a clear line of sight from the antenna location to the satellite Use the following procedure to find the best location for the antenna while keeping in mind the considerations referenced in DISCUSSION OF POTENTIAL SITES on page I 9 After you finish mounting the antenna you will need to re aim the dish to get the strongest signal Please see STEP 5 ALIGNING THE DISH on page I 44 for this procedure Page I 18 Installation and Setup Find The Right Location For The Dish WHERE IS IT The Bell ExpressVu satellite orbits the Earth over the equator For everyone in Canada this means that the satellite will be south of your location The Bell ExpressVu satellite is approximately 35 680 kilometers above the surface of the Earth It is in what is called a geosynchronous orbit This means that the satellite stays aligned over one place on the surface of the Earth If
23. with your bill call us immediately to resolve any discrepancies HOW DO I ENROLL e Carefully complete and sign the attached authorization agreement Your Bell ExpressVu account number is especially important This 16 digit number is located on the upper right corner of your statement Please be sure to include this number on your form e Attach one of your unsigned cheques clearly marked VOID for the bank account you plan to use to the completed pre authorization payment plan agreement Attaching a voided cheque is the easiest way to ensure that all the bank account information is correct It helps avoid any mistakes that may slow down the enrollment process For payment withdrawals from a savings account please request a counter cheque from your financial institution e Return the completed agreement and voided cheque with your next payment for your account or send it in a separate envelope to the address listed at the bottom of the pre authorization payment plan agreement e Please ensure you enclose a cheque for payment of your current Bell ExpressVu statement WHEN DOES THE PLAN START Please continue to pay your bill in the usual manner until a message appears on your statement confirming that you have been successfully set up on our Pre Authorized Payment Plan This process should take approximately four 4 to six 6 weeks TERMS amp CONDITIONS e This Pre Authorized Payment Plan is for the convenience of the custom
24. you could see the satellite it would seem to hang in one spot in the sky Because the satellite does not move in relation to the surface of the Earth it is easy to maintain the signal Once your antenna is aimed at the Bell ExpressVu satellite the antenna will not have to move to follow the satellite When determining the approximate location of the satellite you will need to find the azimuth South Southeast or Southwest direction to the satellite and elevation angle up to the satellite from your location Azimuth is also called direction As shown on a compass We use the term direction in this guide Refer to Satellite Location Reference Chart on page I 50 Find your city or a city near you and note down the appropriate settings for direction and elevation FIND A CLEAR LINE OF SIGHT Find a clear line of sight means to find a location for the satellite antenna so that its view of the orbiting satellite is unobstructed by trees buildings or any other obstructions This includes making sure that sapling trees are not likely to grow up or out into the line of sight Also consider seasonal changes An unobstructed site in winter may be obstructed by foliage in spring and summer If you need a way to determine if you have a clear view to the satellite try this procedure Cut out a cardboard triangle with its base about 8 10 inches long Make the angle of the triangle equal to the vertical elevation angle for y
25. 3 Mount the foot on the solid surface you have chosen 4 Adjust the mast so that when the foot is mounted the upper part of the mast is as close to vertical as possible Use a plumb line or bubble level to measure the upper part of the mast Alignment of the dish is more difficult if the mast is not plumb Page I 14 Installation and Setup Discussion of Potential Mounting Sites You may have either one or two LNBF cables to attach depending on which type of LNBF you purchased and how many receivers are being installed Note If you have to attach two cables to the LNBF the following instructions apply to both cables Use only RG 6 coaxial cables with F connectors Do not use the 1 8 meter RF or VHF cable supplied with the receiver This cable is used for the receiver to TV connection 5 Place the dish on the support arm Align the flathead bolts with the dish support bolt holes on the dish supports 6 Insert each flathead bolt into one of the holes and secure it by threading a lock nut onto the bolt on the back side Do this for all the flathead bolts 7 Tighten the bolts so that they are snug This is a picture of the support arm and bracket with the dish attached 8 Tilt the support bracket to the approximate elevation 10 Turn the antenna mount on the mast or pole to align of the satellite Use the elevation you found earlie
26. 3 7 Price George Prince Rupert Page l 50 Community Quesnel Revelstoke Valemount Vancouver Vernon Victoria Williams Lake MANITOBA Brandon Churchhill Dauphin Grand Rapids Gypsumville Hodgson Lynn Lake Portage La Prairie The Pas Thompson Winnipeg NEW BRUNSWICK Bath Bathurst Dalhousie Edmundston Fredericton Grand Falls Moncton Oromocto St John Woodstock NEWFOUNDLAND Bonavista Corner Brook Gander Grand Bank DBS Nimig 91W Compass Vertical Skew Direction Elevation 117 7 21 2 66 6 123 1 24 6 67 3 121 e222 68 2 116 6 23 9 62 7 121 8 25 0 65 9 1165 246 62 1 Wy 22 E 155 2 31 3 79 0 VEO RI BIG 153 3 30 0 78 6 158 2 28 3 80 8 159 8 30 6 80 9 162 2 30 8 81 7 154 5 23 9 80 8 159 6 31 7 80 6 153 9 26 9 79 8 161 3 25 4 82 4 161 9 31 8 81 4 225 2 33 7 107 7 227 0 31 4 107 4 227 0 314 107 4 223 7 33 0 106 4 225 2 33 7 107 7 184 2 36 0 89 5 228 3 33 0 109 3 226 9 33 3 108 5 226 8 34 3 109 2 226 9 33 3 108 5 243 1 26 1 116 2 237 8 27 5 1123 241 3 26 2 114 2 240 0 28 3 115 1 Community Springdale St Anthony St Johns NORTHWEST TERRITORIES Fort McPherson Fort Simpson Fort Smith Hay River Inuvik Norman Wells Yellowknife NOVA SCOTIA Cape Breton Isl Halifax Port Hawkesbury Springhill Sydney Trenton Truro Wedgeport Yarmouth NUNAVUT Arctic Bay Baker Lake Broughton Island Cambridge Bay Cape Dorset Clyde River Coppermine Eureka Gjoa Haven
27. 98 3 197 3 39 0 95 6 192 5 32 7 91 2 201 9 37 8 97 4 168 7 32 2 83 8 206 1 38 4 99 6 200 6 34 5 95 8 199 4 40 0 96 9 197 0 40 1 95 8 204 4 364 98 1 199 8 31 4 94 4 182 6 33 8 88 7 202 3 36 6 97 1 208 4 37 1 100 3 197 6 37 8 95 4 199 8 37 8 96 4 206 5 36 2 99 0 Page I 51 Installation Guide Community DBS Nimig 91W Compass Vertical Skew Direction Elevation Perth 208 4 37 1 100 3 Sarnia 194 8 40 2 94 8 Peterbrough 203 9 38 6 98 6 Sault St Marie 191 1 37 0 92 4 Sioux Lookout 173 4 32 6 85 4 Sudbury 198 1 35 7 95 1 Thunderbay 179 8 34 8 87 8 Timmins 198 9 33 5 94 7 Tobermory 195 3 38 0 94 5 Toronto 199 8 37 8 96 4 Welland 201 6 39 8 97 9 Windsor 1922 414 93 9 PRINCE EDWARD ISLAND Charlottetown 231 4 32 2 110 9 Summerside 231 4 32 2 1109 QUEBEC Chibougamau 213 8 31 5 100 2 Chicoutimi 218 8 32 9 103 3 Drummondville 2146 35 6 102 6 Gaspe 228 8 30 1 107 5 La Tuque 214 8 344 102 2 Mont Laurier 208 8 35 0 99 6 Montreal 212 6 35 7 101 7 Quebec 218 5 33 9 103 9 Rimouski 2222 es See LODO Rouyn 202 8 344 96 7 Sept Illes 225 9 29 8 105 5 Sherbrooke 216 4 36 2 104 0 Trois Rivieres 2146 35 4 120 6 Val d Or 205 0 34 3 97 5 SASKATCHEWAN Estevan 148 7 31 6 76 2 Hudson Bay 151 6 27 8 78 8 Kindersley IBS 219 VE Page l 52 Community La Ronge Moose Jaw Moosomin North Battleford Prince Albert Regina Saskatoon Stony Rapids Swift Current Urainium City Yorkton YUKON Carmacks Dawson Haines Junct
28. Clip optional The cable clip holds the cable to the top of the support arm Page l 2 Installation and Setup Components of the Satellite Antenna Mounting Brackets and Mast Assembly The mounting bracket and mast assembly attaches the dish and LNBF assembly to the mounting surface ATTENTION If you are planning to use a pole to mount the satellite antenna you will not need the mounting bracket and mast assembly However we recommend you keep them in case you decide to move the satellite antenna Optional Installation Kit The Installation Kit is an optional product that contains the hardware and materials that you would typically use during various types of installation To buy the Installation Kit contact the location where your Bell ExpressVu system was purchased or call the Customer Service Call Center at 1 888 SK Y DISH 1 888 759 3474 The Installation Kit contains the following e Dual telephone adapter e Dual grounding block e 9 1 meter Grounding wire either 8 gauge aluminum or 10 gauge copper e 7 6 meter RG 6 coaxial cable with F connectors e 30 meter RG 6 coaxial cable with F connectors e 4 concrete anchors 3 1 8 x 1 7 8 e 2 Lag bolts 3 x 5 16 e 4 Cable ties e 4Lag bolts 2 x 5 16 e Compass e Silicone sealant e 10 Cable clips for the coaxial cable If you did not purchase the Installation Kit but still plan to install your Bell Express Vu system yourself we recommend that you gather
29. Grise Fiord Hall Beach Iqualuit DBS Nimig 91W Compass Vertical Skew Direction Elevation 240 2 25 8 112 9 240 4 25 0 112 2 243 1 26 1 116 2 101 6 7 6 73 0 118 6 15 7 75 0 134 4 19 7 78 0 a Ral A0 101 9 7 3 75 0 109 9 11 4 75 0 128 5 16 8 78 0 234 0 31 4 112 4 229 9 33 6 110 8 234 1 32 3 113 1 229 8 32 6 110 0 2354 31 0 113 1 203 9 38 6 98 6 231635 33 2 EG 226 8 36 2 110 4 226 8 35 3 109 8 239 6 8 4 92 0 174 9 17 3 87 5 252 3 11 5 101 0 144 8 11 8 85 0 223 9 17 0 97 0 253 0 OS OHS 1225 Nile OS 262 6 2 02 91 0 181 8 129 88 0 251 6 5 11 92 0 23S 2 94 0 241 6 15 8 101 0 Community Lake Harbour Pond Inlet Rankin Inlet Repulse Bay Resolute Bay ONTARIO Bancroft Barrie Belleville Bradford Brockville Burlington Cobalt Collingwood Cornwall Elliot Lake Fort Frances Fort Severn Geraldton Goderich Guelph Haliburton Hanover Hearst Huntsville Kenora Kingston Kirkland lake Kitchener London Mattawa Moosonee Nipigon North Bay Ottawa Owen Sound Parry Sound Pembroke Codes DBS Nimiq 91W Compass Vertical Skew Direction Elevation 238 5 16 9 101 0 2495 84 99 5 186 4 19 0 89 5 212 2 15 1 92 0 217 8 6 8 89 0 204 1 37 5 98 3 199 5 38 9 96 6 206 1 384 99 6 201 7 38 7 97 6 208 4 37 1 100 3 201 6 39 8 97 9 200 4 35 6 96 0 199 5 38 9 96 6 212 5 36 7 102 1 195 5 36 9 94 3 170 7 33 4 84 4 186 3 26 2 89 0 185 3 32 7 89 6 195 0 39 1 94 6 199 4 40 0 96 9 204 0 37 5
30. TTENTION If you have trouble fastening the mount to a surface try mounting a solid the wood Vv piece of wood to your dwelling s surface first then fastening the mount to Page l 35 Installation Guide STEP 3 3C INSTALLING THE DISH ON THE MOUNT 90 CM DISH You have installed the mount on your dwelling and you have pre assembled the antenna unit ready to be installed on the mount There are just a few steps here 1 Slide the antenna assembly over the mast 2 Lightly tighten the four nuts on the back of the mast clamp so that the antenna can pivot in the East West directions but not be loose 3 You are ready to carry out the antenna alignments as soon as the wiring in Step 3 3D is completed STEP 3 3D CONNECTING THINGS TOGETHER 90 CM DISH The wiring is accomplished as follows 1 Thread a length of coaxial cable through the mast pipe and mast clamp as shown in the diagram 2 Route the coaxial cable through the side of the feed support tube as shown in the diagram 3 Slip the weather boot s onto the LNBF a cable s To do this insert the end of the cable in au COAWAL CABLE with the screw connector into the smaller end lis of the boot and work it through When you are finished the boot should slide freely over the cable but hold snugly when slipped up over the the screw connector Be patient This is a difficult and somewhat painstaking job If possible place weather boot on cable before putting on F
31. Up Down Left Right arrow buttons Salus Line PiGaE to move the highlight to the One digit code Pao Prefix Neeed or the Two digit code option in the Ng Outside Prefix List One digit Code C BCs lime Press the Select button to select the highlighted option 7 If you selected the One digit code option the receiver displays and highlights a box where you must enter the digit Press the appropriate number pad button to do this If you selected the Two digit code option the receiver displays two boxes highlighting the top box where you must enter the digits To do this do the following a Press the appropriate number pad button to enter the first digit in the top box m e O O O b Press the Down arrow button to move the highlight to the bottom box Ooo c Press the appropriate number pad button to enter the second digit in the bottom box 8 Use the Up Down Left Right arrow buttons to move the highlight to the Save option i Press the Select button to save the above settings Page l 56 Installation and Setup Order Your Bell ExpressVu Programming ORDER YOUR Bett ExpressVu PROGRAMMING This procedure notifies the Bell ExpressVu Customer Service Call Centre that your system is on line and installed You need to have your services activated before you can start enjoying your desired programming Prior to authorization you will see the Bell ExpressVu XPRS Preview Channel and perhaps a
32. anguage Setup option You will see a screen that asks you which language you want Select English or French then select the Save button on the screen From now on most screens will appear in the language of your choice Page l 48 Installation and Setup Help HELP If you can t find the satellite or suspect that your mast assembly is not exactly plumb try the following With your compass aim the dish toward the satellite to the best of your ability Now put your spirit level vertically across the dish as shown in the diagram and adjust the antenna on the elevation pivot so that the antenna is vertical In this position note the reading on the elevation gauge this is the base vertical angle BV of your installation If your antenna mast was perfectly plumb the gauge would read 22 50 Determine the difference between your BV angle and the angle of 22 50 This difference represents the vertical correction factor which is required for your installation If your BV angle is greater than 22 50 add the correction factor to your Vertical Elevation from the Table page I 53 to produce your revised elevation angle If your BV angle is less than 22 50 subtract the correction factor from your Vertical Elevation from the table to produce your revised elevation angle Now set the antenna s vertical position to the revised elevation angle and proceed with panning the dish as outlined in Step 11 of the procedure As an example here
33. ans vertical in all directions A flagpole is plumb WALL MOUNT HORIZONTAL MOUNT ROOF MOUNT Here is how it can be done FRONT VIEW PRESS LEVEL 1 Place the mount foot on the surface location cae NE where you intend to attach it to the structure 2 Mark the location of one of the 2 holes and remove the mount 3 Drill the hole and attach the mount foot with the one fastener only 4 Place a spirit level on the top and side of the Mountfoot foot and pivot the foot to make it level and plumb Drill the other hole while the mount foot is still properly in place Alternatively you can mark the hole remove the mount then drill 5 Attach the mount with the 2 fasteners seal the holes with silicone to prevent water damage to your dwelling 6 Install the mast to the mount foot using the supplied fastener Orientate the mast so that the short curved portion will face vertically 7 Place a spirit level on the front face of the short curved portion of the mast and adjust the mast to a vertical position Tighten the mast mounting bolt Page I 38 Installation and Setup Assembling the 120cm Dish 8 Attach the two struts to the mast with the supplied hardware Tighten the bolt for a snug fit that still allows some slight movement of the struts 9 Position the foot of each strut squarely on the mounting surface and mark the holes for drilling Prior to drilling the strut holes confirm with the spirit level that t
34. art Card CA ID 0441978911 28 DNASP102 Rev2C0 Software Version AADILCDD N Boot Strap Version 1020LCDD Customer Service 1 888 SKY DISH 759 3474 Internet Address _http Iwww expressvu com Remote Address 16 Location ID E9036868 ProcessoriD P0017880964 71 q p p 2004 Echostar Technologies Corporation All Right grt Reserve si SERVICE CENTRE PIN As an option the Service Representative will ask you if you want to establish a Bell ExpressVu Customer Service Call Centre Personal Identification Number PIN See Security Features on page I 61 for more information Page l 57 Installation Guide PE Bell ExpressVu Bell ExpressVu Pre Authorized Payment Plan The Easy Way To Pay WHAT IS IT e The Bell ExpressVu Pre Authorized Payment Plan is a service that allows you to automatically pay your monthly invoice by using your chequing account It s a safe reliable way to pay your bill and eliminate the hassle of writing cheques buying stamps and sending payments through the mail Even when you re out of town your Bell ExpressVu bill will be automatically paid Save Time and Money Reduce Paperwork Eliminate Lost or Late Payments e Decrease Cheque Writing HOW DOES IT WORK e Each month you will receive your Bell ExpressVu bill in the mail The amount of your bill will be automatically deducted from you chequing account twenty 20 calendar days from your statement date If you disagree
35. ase in pitch as you get closer to optimizing the dish Once you see a clear picture on your TV a stronger signal will not noticeably affect the picture quality however it is important to continue adjustments until the absolute maximum signal strength is obtained to ensure the most reliable signal possible in all weather conditions Locked Bell ExpressVu signal strengthi00 When you are fine tuning the antenna position the Signal Strength bar in the Point Dish and Signal Strength menu shows you the signal level you are receiving The possible levels are between 0 and 100 It is not necessary for the signal strength to reach 100 and you will most likely not get the signal strength to this level Once a signal level is indicated on the signal strength bar is green and says Locked ExpressVu you have found the correct satellite and may proceed with signal level optimization Note As the dish is moved into position it is possible to receive a signal from an incorrect satellite If this occurs the signal strength bar will remain red the audio tone will continuously beep and the text below the bar will indicate wrong satellite To check if you re pointed to the right satellite ExpressVu should be displayed message below the signal strength bar Look at the Signal Strength bar e If itis red and displays the word Unlocked you may be aiming the dish at the correct satellite but without a strong enough si
36. cacdacecdeascasacacendecssceartwesssnsscdonecassaccsses 1 49 Satellite Location Table cscssssesccccccrcsccccecscsecscsceseees 1 50 Vertical Elevation Protractor cccccsssccccsscscsscscccesceceees 1 53 Connect Receiver to Telephone Connection sssssessees 1 54 How to Test the System ccccsscscsecsscscseceeccssessescesesees 1 54 Order Your Bell ExpressVu Programming csccsesessesseees 1 57 Pre Authorized Payment Plan csccsscscsesscccsscscescescsees 1 58 Program the Remote sesseseesecsescesseseccessesecsessessosescessoseose 1 60 Security Features cccccccccscccccccsccccscsccscccceccccscccsscesssces 1 61 Wire Your System Together cssccsccccsccccscccceccccsseceseees 1 63 Wiring Setup Diagranm cccccsssccccsscccsceceececcecccceseceees 1 67 Important Safety Instructions 1 Read these instructions 2 Keep these instructions 3 Heed all warnings 4 Follow all instructions 5 Do not use this apparatus near water 6 Clean only with a dry cloth 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or groundingtype plug A polarized plug has two blades with one wider than the othe
37. clamp on the grounding rod Tighten the screw to secure the ground wire to the grounding clamp Tighten the grounding clamp to the grounding rod 5 Use the cable clips to attach the cable to the side of the building This helps prevent damage The drip loops allow moisture to drip from the cables before being channeled into the grounding block or the building GROUNDING THE MAST To protect your house and receiver your antenna mast must also be grounded To ground the mast run a 6 copper stranded wire from one of the bolts in the mast foot to the grounding rod using the shortest possible path WIRE FROM ANTENNA TO RECEIVER e Use the shortest route possible to run the coaxial cable from the grounding block into the building and to your satellite receiver Do not kink or pinch the cable This may damage it e The simplest method is to locate your receiver inside the building against or near an outside wall Then drill a 1 2 inch hole through the outer wall to pass the cable through to inside the building e If the receiver is located in an interior room you should route the cable through the outside wall and into an attic basement or crawl space to access the location e Seal the exterior hole with silicone or other weatherproof sealant material after installation e Once the cable is inside the building you may attach it to a wall receptacle or directly to the receiver WARNING Tighten the back panel coaxial cable
38. connections only by hand Using a wrench may over tighten the connections causing damage Such damage is not covered by the Limited Warranty Page l 43 Installation Guide STEP 5 ALIGNING THE DISH This is the final step to be completed before ordering your program package If your antenna mast is plumb it can be accomplished very quickly however be patient with the adjustments as this step can be tricky The process of aligning the dish involves two steps First you must find the satellite to obtain a reading on the signal strength bar Once this is accomplished you fine adjust the dish pointing for maximum signal strength and obtain a solid locked signal Finding the satellite is the most challenging of the two operations If you can see and hear your television from where your dish is mounted the dish alignment can be carried out easily by one person The adjustment of the antenna is usually accomplished by two people One person will be positioning the antenna while the other person provides information about the effect of the adjustments by watching the signal strength bar on the television These two people must be able to communicate in order to obtain a peak signal level This communication can be achieved by using a cell phone and a house phone two walkie talkies a baby monitoring system or even shouting We suggest the following procedure 1 Make sure that the Vertical Elevation has been set according to the Satelli
39. d the satellites Take at least two readings with a bubble level on sides of the mast that are 90 degrees apart from one another see diagram Top Part of Mast Direction w WR to Satellite Satellite Bubble Level Page I 21 Installation Guide 6 Assemble the satellite dish following the diagram Your satellite system s Installation Instructions User Manual contains detailed assembly instructions 7 Loosen both skew bolts and set the skew by rotating the dish mounting bracket to align the red mark with the required angle on the skew scale Tighten the skew bolts securely to keep the dish from rotating Once the skew is set do not try to fine tune this angle when aiming the dish 8 Set the elevation by tilting the dish mounting bracket to align the red edge with the required angle on the elevation scale Tighten the elevation bolts but do not tighten the pivot bolt at this time ID O A ELEVATION 2 0 MrT ho 20 30 8 Satellite Dish Mast Clamp Line up the red notch with the correct angle on the skew scale Line up the red edge of the mast with the correct angle on the elevation scale Pivot Bolt Elevation Elevation and Bracket Skew Bracket Skew Point Skew Bolt Skew Scale Elevation Bolt Elevation Scale Page l 22 Installation and Setup Multi Satellite Antenna Installation 9 Note the Y bracket is labe
40. d to place an outside call Note A prefix is usually required only for business installations For most residential installations the default setting of No prefix needed will enable correct operation In this case all you need to do is specify the telephone type Do the following Remote Buttons Menu Options 1 Press the remote control Menu button D The receiver displays the Main Menu 2 Select the System Setup option The moo receiver displays the System Setup menu 3 Select the Installation option The receiver A EE displays the Installation and Setup menu 4 Select the Telephone System option ghi The receiver displays the Telephone System Setup menu 5 Use the Up Down Left Right arrow buttons Outside Line Prefix to move the highlight to the TouchTone H or the Rotary Pulse option in the Phone Type list C BET ET Press the Select button to select the highlighted option Note A telephone number prefix is usually required only for business installations For most residential installations all you need to do is specify the telephone system type The default prefix setting of No prefix needed will enable correct operation If this is the case highlight and select the Save option to save the above setting and stop here If you do need to specify a telephone number prefix then instead of selecting the SELECT Save option go on to the next step Page l 55 Installation Guide 6 Use the
41. e authorized payments please complete this form and send it with a void cheque to Bell ExpressVu at the address indicated below hereby authorize Bell ExpressVu to withdraw monthly from my financial institution the amount due on my Bell ExpressVu Statement acknowledge that the withdrawal will occur approximately twenty 20 days after the billing date on my Bell ExpressVu statement understand that Bell ExpressVu does not charge for this service although my bank or trust company may This authority is to remain in effect until notify Bell ExpressVu in writing Attention Billing Department 115 Scarsdale Road North York ON M3B 2R2 or by Fax at 416 382 5833 or until Bell ExpressVu notifies me in writing acknowledge that am aware of all the terms and conditions that Bell ExpressVu has listed PERSONAL INFORMATION Your Name PLEASE PRINT YOUR NAME AS IT APPEARS ON YOUR STATEMENT Telephone Number Bell ExpressVu Account 8455 Alternate Telephone Number Address ADDRESS APT OR P O BOX CITY TOWN PROVINCE POSTAL CODE BANKING INFORMATION Name of your financial institution Account Number Transit Number Telephone Number Address STREET ADDRESS CITY TOWN PROVINCE POSTAL CODE PLEASE ATTACH AN UNSIGNED CHEQUE MARKED VOID TO THE COMPLETED AGREEMENT AUTHORIZED SIGNATURES Signature Date NAME PLEASE PRINT CLEARLY Signature Date NAME PLEASE PRINT CLEARLY
42. eiver will never interrupt your own telephone calls If you try to make a call while the receiver is using the line the receiver will immediately hang up and try its call later HOW TO TEST THE SYSTEM HOW TO START ANY TEST Remote Buttons Menu Options 1 Press the Menu 2 Select the System Setup option 3 Select the Diagnostic option 4 Select the option for the test you want to do HOW TO TEST THE TELEPHONE CONNECTION 1 Make sure that an active telephone line is connected to the Phone Jack on the receiver back panel 2 Select the Connection option The receiver displays a f Connection message that asks you to wait until the test is done e Ifthe telephone connection is correct the receiver displays a message that says so e Ifthe receiver displays a message that says it needs to make a toll free call to the Customer Service Center select the Dial Out option The receiver displays a message that asks you to wait until the call is done When the call is done ancel select the Cancel option Sat e If the telephone line is not connected properly the receiver displays a message that says so In this case check the telephone connection and then repeat the test Page l 54 Installation and Setup Connect Receiver to Telephone Connection You must also set up the receiver for the type of telephone system you have touchtone or rotary pulse and specify a telephone number prefix if such a prefix is require
43. ent is drying Having the pole plumb allows you to accurately aim the antenna If the pole is slightly off plumb you can still aim the antenna for good reception but it is very difficult 4 Typically the cable is routed down outside the pole However if you want to feed the LNBF cable up through the pole in the same manner as you would through the mast you will need to drill a hole in the pole big enough to do this The hole should be above ground after the pole has been set in the cement You will not need the metal foot and mast assembly provided with the antenna for this installation but we recommend you keep the assembly in case you wish to relocate the antenna later 5 Follow the instructions for mounting the satellite antenna mast but use the metal pole in place of the mast and foot 6 Bring the LNBF cable down the outside of the pole Be sure to secure the cable firmly but not too tightly to the pole using tie downs Page l 17 Installation Guide STEP 2 FIND THE RIGHT LOCATION FOR THE DISH The Dish must be at a location on your dwelling which gives a clear year round unobstructed view of the satellite and which is also free from occasional blockages due to vehicles or passers by Locating the appropriate site for your Bell ExpressVu dish is a two step process First use your compass and the satellite direction data provided in this guide to estimate the general direction of the satellite Use this information
44. er Bell ExpressVu does not charge for this service e The customer certifies that the information is correct and that the customer will notify Bell ExpressVu of any changes e The customer certifies that their bank account is in good standing with sufficient funds to cover the authorized payments as they come due e If the bank account designated does not have sufficient funds the customer will be liable for both the NSF payment charges and any applicable late payment fees e All pre authorized payments will be drawn only on Canadian financial institutions in Canadian funds The use of line of credit cheques or credit card cheques are not eligible for the plan Page I 58 Installation and Setup Pre Authorized Payment Plan CANCELLATION e This agreement can be terminated upon written notification at any time by the customer or Bell ExpressVu Your notification must be received in our offices at least 14 days prior to your next invoice date e Upon termination of the pre authorized payment plan any amount owing will be paid directly to Bell ExpressVu e We require a minimum of 14 days to process your cancellation request ExpressVu is a registered trademark held by Bell ExpressVu Inc Bell is a registered trademark of Bell Canada and is used under license Pee e rec cereseeeereeeeeseeeeeoeseEeeeEeEEEsELELEEEDELEELEEE ELLE LELEDEDELESELEDEL EEOC OLE Bell ExpressVu Pre Authorized Payment Plan For the convenience of pr
45. et the remote address in any of the following situations e You have a UHF remote and you encounter interference caused by other nearby UHF remotes for example a neighbour s UHF remote or a UHF remote being used in another room of your building e There is another Bell ExpressVu receiver and remote being used in the vicinity Note In either of the above situations you may need to assign an address to your remote and receiver so that the receiver responds only to that remote Page l 7 Installation Guide e If your receiver and remote addresses do not match you must match them to be able to use the remote See Set the Remote Address on page 3 9 TEMPORARILY CONNECT THE RECEIVER TO TV You must connect the receiver to your TV to get the information to aim your satellite antenna At this time it is not necessary to fully wire your receiver to all your electronic equipment See Wiring Setups in your User Manual for suggested wiring configurations Page l 8 Installation and Setup Discussion of Potential Mounting Sites DISCUSSION OF POTENTIAL MOUNTING SITES When you are surveying your property for appropriate sites for the satellite antenna keep in mind that you can mount the satellite antenna on a variety of surfaces brick cinder block wood some sidings rooftop or a pole Because installing the satellite antenna may involve drilling into the wall or roof of your building or digging a hole and using cement you sho
46. f a single receiver If you are installing multiple receivers modify your wiring accordingly ABOUT CABLING AND CONNECTIONS The way in which you wire your system and the kinds of cabling you choose can make a noticeable difference in the quality of the picture and sound We recommend that you wire your system to take advantage of the highest quality supported by your equipment You will need to examine your electronic equipment to determine what type of connectors and cables and which wiring setup to use Do the following 1 Look on the back of each piece of equipment that you are planning to install with the Bell Express Vu receiver and note the type of connectors on the equipment 2 Starting from the connectors that support the highest quality determine which pieces of equipment can be connected together using the designated type of cable 3 Review the wiring setups in your Bell ExpressVu User Manual to determine which one is the closest to your planned configuration 4 Use that setup as the basic plan to wire your system together If you have additional components or do not have all of the components that are in the setup adjust the wiring accordingly Page l 63 Installation Guide RF OR VHF CONNECTIONS GOOD PICTURE AND SOUND Cable Connectors on Receiver i l ANTENNA IN F TV SET L our The RF or VHF connections also called the modulator connections provide good picture and good mono non stereo
47. f connection for audio if possible and for the video if your equipment does not support S VIDEO see following The phono RCA cable is available as a single cable with three connectors on either end or as three separate cables The connectors are colour coded according to the type of signal they carry The yellow connector carries the video signal e The white connector carries the left audio signal The red connector carries the right audio signal If your TV only has one input connection for this type of audio connect it to the right R audio connection on the receiver If you use the phono RCA connections to connect the receiver with the other equipment connect the cable from your cable TV box or broadcast TV antenna directly to the RF or VHF connection on your TV or VCR You cannot use the methods described for the RF or VHF connections to switch between local and satellite TV programming Depending on the type of equipment that you connect to the receiver you may need to use the menus displayed by each piece of equipment to change the input from local to satellite TV See the product documentation that came with your other electronic equipment for more information Page l 65 Installation Guide S VIDEO CONNECTIONS BEST PICTURE Cable Connectors on Receiver 2 f r S VIDEO also called super video or SVHS provides the best possible picture Many newer TVs and VCRs support S VIDEO If you use these c
48. g the composite RCA type video and audio outputs 14 Turn ON the televisionand receiver Adjust video input setting on television until the Point Dish and Signal Strength menu is displayed gt a Look up your city in the appendix of your user guide for Axienuth Elevation and Skew Anghes Mill Help Check Switch LNBF and Y Bracket Screw Diagram LNBF Screw has coarse thread 2 each Y Bracket Screw and Nut has fine thread 1 set each Page l 23 Installation Guide 15 Turn the dish assembly back and forth very slowly until the signal strength bar turns green to indicate the signal Ensure that your body is not blocking the path between the dish and the satellite Note If you cannot find the signal turn the dish assembly back to the original azimuth setting Loosen the elevation bolts and increase the elevation angle by two degrees Tighten the elevation bolts and try turning the dish assembly slowly back and forth Repeat these steps raising and lowering the elevation until you find the satellite signal 16 Once you have the signal turn the dish assembly back and forth very slightly until the signal strength bar displays the maximum possible signal strength Tighten the mast clamp blots Then loosen the elevation bolts and adjust the elevation of the dish up and down slightly until the signal strength bar displays a maximum signal Do not adjust the skew setting Tighten all the bolts in the d
49. ger dish antenna Make sure nothing including your own body is blocking the signal path from the satellite to the antenna Confirm that all cable connectors are firmly connected and dry Call the Bell Express Vu Customer Service Call Centre at 1 888 SKY DISH for assistance You see the error message Attempting to acquire satellite signal Page I 68 The receiver may have just been plugged in and is acquiring the satellite signal The satellite antenna may have been moved out of alignment with the satellite signal Connecting cables may have loosened or have moisture inside There may be interference with the satellite signal Your dish may be full of snow or debris Wait to see if the message is removed Confirm that the Signal Strength bar is green and displays the word Locked ExpressVu If not re aim the satellite antenna Confirm that all cables are firmly connected and dry Call the Bell Express Vu Customer Service Call Centre at 1 888 SKY DISH for assistance Clean off the dish
50. gnal for a picture The signal tone will be beeping e If itis red and displays the words Wrong Satellite you may be aiming the dish at a satellite other than Bell ExpressVu s The signal tone will be beeping e If itis green and displays the words Locked ExpressVu you are aiming the dish at the correct satellite and should have a strong enough signal for a picture The signal tone will be steady It rises as the signal gets stronger and lowers as the signal strength drops You are now ready to fine tune your antenna to obtain the highest signal strength reading possible 10 Now that the receiver has been setup to display the correct screen you are ready to adjust the dish to find the satellite If a signal level is not indicated on the signal strength bar loosen the mast head clamp bolts slightly and pan the dish a tiny bit in one direction and remove your hands from it Keep doing this in very small increments until you swing the dish about 10 degrees The system takes a second to display the signal strength so you must pause between adjustments Your partner at the TV set should inform you at each step if there is an indication on the meter The conversation usually goes something like this Page l 46 11 Loosen the elevation bolts and the pivot bolt just enough to 12 Repeat steps 11 and 12 until the Signal Strength bar is 13 14 15 16 Installation and Setup Aligning The Dish Ok I moved it
51. h and Signal Strength menu Tighten all the bolts to prevent movement of the satellite antenna We recommend that you mark the final locations on the mast and mounting bracket with a permanent marker This assists you later if you have to realign the antenna because of movement due to wind or weather Note Do not scratch the painted surfaces to mark them This will cause rusting Select the Continue option on the screen When the Continue option is selected another screen will appear that tells you not to disturb the receiver and that it is downloading software The receiver is retrieving software from the satellite necessary for it to run You can select the Ok option or you can just wait for the download to finish Other than selecting Ok do not disturb the receiver until the download finishes This may take a few minutes Page l 47 Installation Guide 17 Once the download is complete you are ready to order your program package by calling the Bell ExpressVu Customer Service Call Centre at1 888 SK Y DISH See page I 57 18 If you want the Bell Express Vu system menus to appear in French follow the instructions in the section Change Languages below CHANGE LANGUAGES To change the menu and screens language from English to French or vice versa do the following Remote Buttons Menu Options Press the Menu button to open the Main Menu Select the System Setup option Select Installation Select the L
52. he mast is still vertical This is a critical check to ensure proper alignment 10 Drill the holes while the strut feet are still properly in place Alternatively you can mark the holes move the struts slightly then drill 11 Attach the mount with the 4 fasteners seal the holes with silicone to prevent water damage to your dwelling 12 Tighten the strut attachment bolt which was installed in step 8 Place the level on the front face of the short curved portion of the mast to confirm that the mast is still vertical There are no further adjustments to make to the mount ATTENTION If you have trouble fastening the mount to a surface try mounting a solid piece of wood to your dwelling s surface first then fastening the mount to the wood STEP 3 4C INSTALLING THE DISH ON THE MOUNT 120 CM DISH You have installed the mount on your dwelling and you have pre assembled the antenna unit ready to be installed on the mount There are just a few steps here 1 Slide the antenna assembly over the mast 2 Lightly tighten the four nuts on the back of the mast clamp so that the antenna can pivot in the East West directions but not be loose 3 You are ready to carry out the antenna alignments as soon as the wiring in Step 3 4D is completed STEP 3 4D CONNECTING THINGS TOGETHER 120 CM DISH The wiring is accomplished as follows 1 Thread a length of coaxial cable through the mast pipe and mast clamp as shown in the diagra
53. if your BV angle is measured to be 20 5 degrees and you live in Calgary where the satellite s vertical elevation is 27 6 degrees the difference between your BV angle and 22 50 your correction factor is 2 0 degrees Since your BV angle is less than 22 5 degrees subtract 2 0 degrees from 27 6 degrees to obtain your revised Vertical Elevation of 25 6 degrees Page l 49 Installation Guide SATELLITE LOCATION TABLE LOOK ANGLES Community DBS Nimig 91W Compass Vertical Skew Direction Elevation ALBERTA Athabasca 3 OM Di S Banff 126 0 25 4 68 4 Brooks 1323 27 8 10 3 Calgary 1292 26 1 69 7 Camrose 132 4 25 0 72 2 Drumheller 130 7 26 5 70 3 Edmonton 130 7 23 8 72 2 Fort McMurray 133 8 21 6 75 1 Fort Vermilion 125 2 193 73 1 Grande Prairie 121 4 20 8 69 6 Grimshaw 1227 20 3 70 8 Hana 132 4 26 9 70 9 Jasper 123 1 22 9 68 7 Lethbridge 130 6 27 4 69 6 Lloydminster 135 8 25 7 73 4 Meander River 123 4 18 1 IBA Medicine Hat 134 0 28 1 71 0 Peace River 124 2 20 7 71 3 Red Deer 1292 25 2 70 3 Slave Lake 127A 222 ile BRITISH COLUMBIA Campbell River 114 2 22 2 62 7 Chilliwack 117 8 24 4 63 4 Cranbrook 125 9 27 1 67 0 Dawson Creek 120 1 204 69 1 Dease lake 108 1 13 2 68 9 Fort Nelson IS El 70 5 Fort St John 118 5 19 2 69 3 Kamloops 120 4 23 7 66 1 Kelowna 121 8 25 0 65 9 Kitimat 109 5 174 64 1 Nanaimo 115 3 23 4 62 3 Penticton 121 7 25 8 65 2 Port Alice 111 9 21 2 61 7 116 4 20 0 66 8 108 3 16 9 6
54. ion Ross River Watson Lake Whitehorse DBS Nimig 91W Compass Vertical Skew Direction Elevation 1455 25 Whe 143 0 29 8 74 5 1357 28S T T77 139 4 26 3 74 7 143 3 26 8 76 0 Has i A WS 7 141 3 27 5 74 8 159 8 22 1 82 7 141 1 29 5 73 8 IO O UR IDIA PAS I 103 6 10 8 69 0 100 6 8 5 70 0 103 1 11 2 68 0 106 8 12 2 70 0 111 1 14 8 70 5 105 1 12 2 68 5 Installation and Setup Vertical Elevation Protractor Nimiq VERTICAL ELEVATION PROTRACTOR NIMIQ Use the Satellite location chart and this protractor to determine your dish elevation measurement o Page l 53 Installation Guide CONNECT RECEIVER TO TELEPHONE CONNECTION Your Bell ExpressVu receiver s must be connected to a telephone line at all times To connect your receiver to a phone line plug one end of the telephone cord provided to the connection at the back of the receiver and plug the other end into an active telephone jack The telephone connection is required for several features including some remote diagnostics the use of multiple receivers in the same household at no additional monthly charge and pay per view PPV purchases In the case of multiple receivers in the same household all of the receivers must be connected to phone lines with the same telephone number The receiver calls Bell Express Vu s Customer Service Call Centre on a regular basis These calls use a toll free number and will not appear on your telephone bill The rec
55. ipe vertical Don t worry about getting the pipe level in the front and back direction this will be done with the pivot arrangements after the foot is mounted PRESS LEVEL AGAINST MOUNT Page l 28 Installation and Setup Assembling the 51cm Dish 4 Mark the location of one of the holes and remove the mount 5 Drill the hole and attach the mount foot with the one fastener only 6 Now once again position the top of the mast to be approximately plumb then place a level on the side of the pipe and pivot the mount foot slightly around the one attachment and adjust the mount foot to make the pipe vertical Once achieved drill the other 3 holes while the mount foot is still properly in place Alternatively you can mark the holes remove the mount then drill 7 Attach the mount with the 4 fasteners seal the holes with silicone to prevent water damage to your dwelling 8 Place your level on the front face of the top section of the mast and adjust the pipe to be vertically level by pivoting around the base bracket Tighten down the nuts on the bracket when it is level There are no further adjustments to make on the mount 9 Check your work The top of the mast should now be plumb ATTENTION If you have trouble fastening the mount to a surface try mounting a solid piece of wood to your dwelling s surface first then fastening the mount to the wood STEP 3 1C INSTALLING THE DISH ON THE MOUNT 51
56. ish assembly so that the dish cannot be moved 17 Once you have the strongest possible signal press the Cancel button on the remote control to exit the Point Dish and Signal Strength menu The receiver will then display an Attention message on the television screen asking whether the installation is complete Use the remote control arrow buttons to highlight the Yes option and press the Select button The receiver will automatically download the latest operating software Once complete the receiver will display a Warning message stating that you are tuned to a channel that has not been subscribed to Pivot Bolt Mast Clamp Mast Clamp Bolts Skew Bolts Elevation Skew Bracket Elevation Bolts Attention Is the mounting and positioning of your dish complete with a locked indication in the Point Dish and Signal Strength screen Page l 24 Installation and Setup Multi Satellite Antenna Installation 18 Connect the cables labeled 82 leading from the satellite dish to each Dish 1 input on both SW21 multi dish switches Next connect the cables labeled 91 leading from the satellite dish to each Dish 2 input on both SW21 multi dish switches Finally take cable CD from the other side of the to multi dish switch and connect Receiver directly to each Bell Express GD Vu satellite receiver If you possess only
57. istances consult an installer e Fastening devices to attach the mount to your dwelling e Waterproofing for the outdoor connections e Grounding materials e Cable ties Page l 6 Installation and Setup Before You Start Installation You will also need some tools A 7 16 1 2 9 16 wrench varies with dish size A Phillips screwdriver A spirit level A drill and drill bits masonry and wood A 3 8 masonry drill bit for the concrete anchors awo INSTALL BATTERIES IN THE REMOTE The remote is shipped with four AAA batteries packaged separately 1 Press down on the slot in the battery case cover on the back of the remote to open the cover 2 If you are replacing old batteries remove all four batteries 3 Insert the new batteries being sure to match the plus ends with the plus indicators on the remote The batteries alternate plus and minus ends when properly seated 4 Replace the cover by inserting the tabs into the slots and snapping the cover into place If the remote does not work after installing the batteries confirm that the batteries are properly seated with the plus and minus ends aligned correctly SET THE REMOTE ADDRESS When you get your receiver and remote they are set to address 1 Unless you experience problems you do not need to change the address at this time If you want to change the address see Set the Remote Address on page I 60 You may need to s
58. led 82 on one side and 91 on the other Only use the RG 6 coaxial cable for all connections between the LNBFs and receiver Label one coaxial cable 91 on both ends and the other coaxial cable 82 on both ends If you are installing two receivers repeat this step for the additional two cables You will then have two cables labeled 91 and two labeled 82 This will help reduce confusion later 10 Thread the labeled coaxial cables through the support arm and the Y bracket Make sure the cable s labeled 91 are threaded through the 91 side and the 82 cable s are threaded through the 82 side as shown Attach to Y bracket using the Y bracket screw Connect the cable s to each LNBF Attach one LNBF to the Y bracket in slot labeled 91 using the two LNBF screws Repeat for 82 LNBF 11 Slide the dish assembly down onto the mast Make sure the pivot bolt rests on top of the mast Turn the dish assembly so that it points in the general direction of the satellite using the azimuth angle from step two 12 Ground the coaxial cable s by following the wiring diagram outlined in your satellite system s Installation Instructions User Manual Ensure that the grounding conforms with your area s local electrical code 13 Connect the coaxial cable from the 91 LNBF directly to the satellite receiver You may use a female to female connectore to do this optional Connect the receiver to the television usin
59. m 2 Route the coaxial cable through the feed support tube as shown in the diagram Page I 39 Installation Guide T Slip the weather boot s onto the LNBF cable s To do this insert the end of the cable with the screw connector into the smaller end of the boot and work it through When you are finished the boot should slide freely over the cable but hold snugly when slipped up over the the screw connector Be patient This is a difficult and somewhat painstaking job If possible place weather boot on cable before putting on F connector Attach the LNBF to the LNBF cable s Slide the weather boot up securely to cover the cable LNBF connection at the base of the LNBF Slip the LNBF onto the end of the arm as shown until contact is made with the LNBF bracket stops and put in screw through arm and LNBF Route and fasten the cable in a neat unobtrusive manner in such a way so it cannot be damaged by accident Connect the opposite end of the cable to your receiver to the connector marked Satellite In See page I 42 for instructions concerning safety grounding The assembly and mounting of the 120 cm Dish is now complete Proceed to page I 41 Installing the Receiver Page l 40 Installation and Setup Installing The Receiver STEP 4 INSTALLING THE RECEIVER Connect the output of the satellite receiver to your TV as described in the Bell Express Vu User Manual and turn on the Bell ExpressV
60. n unscrambled program channel such as CBC You must authorize your services when you first install your Bell ExpressVu system and whenever you request to add or remove services All you need to do is call the Bell Express Vu Customer Service Call Centre at 1 888 SKY DISH and notify them that your system has been installed and you would like to begin receiving programming The Service Representative will explain the available program packages and 4 la carte services and take you through the authorization procedure and software download steps When the services are authorized you should see channels other than the Bell Express Vu Preview Channel You will need to give the Service Representative information about your system To get this information do the following Power the receiver OFF using the remote control Power button not the receiver Power button Ensure that the remote control is in SAT mode applies only to certain models and receivers then press the Info or System Information button on the remote This will display the Important System Information menu as shown below To exit from this menu press the Select button on the remote Note Even though there is information on the screen the receiver is still OFF You will have to press the Power button on either the remote or the receiver to turn the receiver back ON Important System infomation i Model ID 6100 Receiver CAID R0060611969 69 Sm
61. ndation and the pole does not allow the antenna to move during windy weather WARNING Be sure to locate and avoid underground sewer gas water and telephone lines before digging Your local utility companies can tell you where these are located artention Before you attach the pole to its mounting surface or install the pole in the ground you should make sure that you can route the cable from the mounting location into the building drilling holes where necessary to the receiver If the pole is installed in the ground be sure that you can route the cable overhead or underground in a conduit or with a direct burial cable The most common method to install the pole in the ground is to use cement to secure it in a hole Be sure that the pole remains at 90 from horizontal as the cement dries You may want to use guy wires or braces to keep the pole steady The bottom of the hole should be 15 centimeters below the frost line in areas where temperatures fall below freezing In most areas of Canada a 1 meter deep hole for the pole should be sufficient 2 A way of ensuring that the pole does not rotate in the dried cement is to cut the bottom of the pole at an angle and to place a brick or flat rock in the bottom of the hole to support the pole before pouring in the cement 3 Use a plumb line to ensure that the pole is at 90 from horizontal Take at least two measurements on different sides of the pole periodically while the cem
62. ng e The surface must be flat and even e Be sure that the cinder block and mortar are in good condition e We recommend using toggle anchors and machine bolts inserted into the hollow of the block as fasteners Other types of anchors may not have the required strength MOUNTING THE ANTENNA ON THE ROOF You can mount the satellite antenna on the roof This usually provides the highest available location e Attach the satellite antenna to a rafter beneath the roof surface You can locate the rafter by looking for the nails attaching the fascia board to the rafters You can also locate the rafters from inside the attic To prevent the roof from leaking you should caulk the holes or use silicone sealant around the holes and at the bottom of the satellite antenna foot where it contacts the surface Apply the sealant before you bolt the foot down tight Page l 12 Installation and Setup Discussion of Potential Mounting Sites MOUNTING THE ANTENNA ON WOOD You can mount the satellite antenna on a wooden deck wooden beam or other wooden surface e The surface must be flat and even e Be sure that the wood has a solid foundation and is secured It should be a strong piece that cannot be moved or jiggled Do not mount the satellite antenna on a railing INSTALL THE SATELLITE ANTENNA Once you have found the direction and elevation of the satellite and decided on the best mounting location you can install
63. o avoid contacting any overhead power lines lights and power circuits while you are installing the satellite antenna Contact with any of these could prove fatal Do not install the satellite antenna near power lines See Safety Instructions on page I i for additional safety information Page I 1 Installation Guide COMPONENTS OF THE SATELLITE ANTENNA Note The following pictures are not to scale The fully assembled Bell ExpressVu satellite antenna looks like this N VA See Install the Satellite Antenna on page I 13 for the procedure to assemble and install the satellite antenna Following are descriptions of each component of the satellite antenna bh DBS LNBF Low Noise Block amplifier with integrated Feed DBS LNBF Single Output If you purchased the single output LNBF to use with one Bell Express Vu receiver your package contains this LNBF DBS LNBF Dual Output If you purchased the dual output LNBF for use with more than one Bell ExpressVu receiver your package contains this LNBF LNBF Support Arm The LNBF support arm attaches the LNBF and the dish to the mast assembly The support arm may come in two pieces for larger antennas Dish The dish collects and focuses the satellite signal onto the LNBF Note The dish may have either three or four bolt holes Flathead bolts with nuts attach the dish to the support arm LNBF Screws The LNBF screw attaches the LNBF to the support arm N Cable
64. o your User Manual Page I 60 Installation and Setup Security Features SECURITY FEATURES There are two levels of security receiver security and Bell ExpressVu Customer Service Call Centre security Each method works independently of the other You can use either method or both methods or you can decide not to use the security features at all RECEIVER SECURITY Receiver security locks control which channels or programs can be viewed and whether services such as Bell ExpressVu PPV events can be purchased using the receiver Locked programs or channels require the viewer to enter a password for viewing them For example you can set programs with violence to be security locked ATTENTION The ratings and extended ratings content code locks that are used for security locks reflect the codes that were assigned to the programs by the original program providers These codes are provided for your assistance but you should be aware that the actual content of the programs may differ from the assigned codes When you lock the system you must enter and verify a password Thereafter this password must be used to unlock the system You can change this password at any time ATTENTION If you lock the system and then forget your password you will not be able to watch locked programs using the receiver You cannot reset the receiver to default settings to discard a password that you have forgotten You will need to call the Bell Express Vu C
65. one satellite receiver use either multi dish switch output to connect the cable in order to relay the satellite signal Whichever multi dish switch that is left un used will be available in case you wish to connect a second satellite receiver in future 19 Complete installation and wiring by following the instructions in this manual 20 After the wiring is done complete the satellite system installation by following the System Set up instructions outlined on page I 26 Page l 25 Installation Guide SYSTEM SET UP COMPLETING INSTALLATION WITH MULTI SATELLITE POINT DISH ONSCREEN MENUS 1 Once the satellite system installation is finished power on the satellite receiver and display the Point Dish screen on the TV Note that the display has now changed to show satellite reception from both satellite locations Bell Express Vu 91 and Bell ExpressVu 82 If the Point Dish screen has not changed power off the satellite receiver so it can begin to download the new Multi Satellite software Ensure the receiver is set to accept upgrades via the System Setup menu 2 Using the remote confirm signal strength by selecting one satellite and then the other 3 Next perform a test on the satellite system switches by selecting Check Switch option on the screen On the following display select Check to begin the automatic set up for systems installation 4 Once the test is completed
66. onnections you must still connect the audio signal using the phono RCA audio connectors however you would not use the phono RCA video connectors The S VIDEO connections carry only the video signal WIRING SETUPS The following wiring setups present most potential options that you may choose to include in your setup Many of these options depend on what electronic components you are connecting and what type of connectors the components support See About Cabling and Connections on page I 63 for more information Most of the wiring setups assume the following e You have a cable TV box or a broadcast TV antenna that you want to connect to the system e You want to optimize your system to carry the best picture and sound quality that it can support e You want to be able to order Bell ExpressVu PPV programs using the Bell Express Vu receiver The wiring setups presented here range from easiest RF or VHF connections only with the fewest electronic components to the most advanced with multiple electronic components All connections are shown in most of the setups You should use only one type of audio and one type of video connection The exception to this is to also use the RF or VHF connections if you are connecting a cable box or a broadcast TV antenna to the system Preview the setups to determine the one that most closely matches your equipment and then use that setup as the basis for your wiring installation ATTENTION
67. ons User Manual 2 Use the Satellite Location Look Angles Chart located at the back of this manual for specific coordinates to point the satellite dish in your area The azimuth elevation and skew define the exact direction to aim your dish so that it can receive signals from the satellite Azimuth is the compass direction elevation is the up down angle and skew is the side to side rotation angle of the satellite dish 3 Using the azimuth and elevation angles from Step 2 find a location for the satellite dish With a compass find the required azimuth angle Then use the elevation angle to find out how high the satellites are in the sky from your location Make sure nothing blocks the line of sight to the satellites For more detailed instructions on how to find the satellites refer to your satellite system s Installation Instructions User Manual 4 Mount the mast to a solid surface so that the dish antenna cannot move or be bumped out of adjustment Keep in mind that physical and environmental conditions can affect your satellite dish s ability to receive a clear satellite signal The conditions to be aware of are eaves and overhangs on your building or house wind plant growth and deterioration of the mounting surface Never mount to a tree 5 Align the top part of the mast so that it is absolutely vertical If the top part of the mast is off vertical by only a few degrees it will be difficult or impossible for you to fin
68. our location as given in the Table page I 50 or simply use the triangle as illustrated on page I 53 as a template Tape it to your level as shown in the sketch Now you have a homemade sextant Next look up the edge of the cardboard while holding the level horizontal while aiming it at the correct compass heading If there is an obstruction locate the dish elsewhere The Homemade Sextant Cardboard triangle copied ast from back cover ae ardboard Cutout Using the Sextant Page l 19 Installation Guide 1 Take a compass and the direction and elevation numbers to your planned location for the satellite antenna VERY IMPORTANT Make sure the compass is well away from metal objects and that there are no magnetic or electronic devices nearby Finding the ExpressVu Satellite Holding the compass so the needle can swing freely turn the from Calgary compass until the dark end of the compass needle is aligned i on the N This points to magnetic North The compass face is divided into 360 degrees North is zero degrees 0 East is 90 South is 180 and West is 270 2 On the compass find the direction number provided by the Satellite Location Reference Chart Turn to face this number while keeping the dark end of the needle over the N This is the direction of the satellite Find a landmark or lay a stick or board on the ground lined up in that direction ExpressVu Satellite 133
69. r A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Use only attachments accessories specified by the manufacturer 12 Unplug this apparatus during lightning storms or when unused for long periods of time 13 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped WARNING Do not expose this apparatus to dripping or splashing or place objects filled with liquid such as vases on this apparatus Page l i Installation Guide Note to Satellite TV System Installer This reminder is provided to call the satellite TV system installer s attention to Article 820 40 of the National Electrical Code NEC that provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical lt
70. r 46 on the Satellite Location Reference Chart If you have the bracket with points above the elevation washer align the elevation marks on the bracket with the points on the washer If you have the bracket where the edge of the mast shows through the curved slot align the edge with the desired elevation mark Slide the mast clamp onto the mast Tighten the elevation bolts and the pivot bolt so that the bracket is snug but can still be moved up and down the LNBF support arm in the direction of the satellite Use the direction you found earlier in the Satellite Location Reference Chart Installation Guide Tighten the mast clamp bolts so that the clamp is snug but can still be moved back and forth 11 Thread the LNBF cable into the cable hole near the mast foot up the mast and out the top of the mast Do not kink or pinch the cable 12 Take the end of the cable coming out the top of the mast and thread it up the mast sleeve of the support arm 13 Loop the end of the cable over the pivot bolt 14 Bring the cable back down on the outside of the mast sleeve between the dish supports 15 Thread the cable through the arm and out the end of the arm 16 Slip the weather boot s onto the LNBF cable s To do this insert the end of the cable with the screw connector into the smaller end of the boot and work it through When you are finished the boot should slide freely over the cable but hold snugly when
71. re it is set for 38 5 degrees 3 Lightly tighten the bolt on the gauge side of the angular pivot leave the bolt on the back side slightly loose Vertical Elevation 4 Your antenna assembly is now ready to be placed on the outdoor mount assembly ATTENTION The mount for attaching the dish to the dwelling is made of steel and as a result it is very magnetic If you are too close it can adversely alter your compass readings STEP 3 2B ATTACHING THE MOUNT TO YOUR DWELLING 60 CM DISH The mount should be attached to your dwelling before putting the dish assembly on it When fastening it to your wall or roof etc make sure that the top portion is plumb you can get it right by using a spirit level on both the front and side of the top piece It is important to affix the mount firmly to your structure with at least 4 fasteners so that the wind will not alter the direction of the dish Note Plumb means vertical in all directions A flagpole is plumb WALL MOUNT HORIZONTAL MOUNT ROOF MOUNT Here is how it can be done SIDE VIEW FRONT VIEW 1 Place the mount foot on the surface location F a where you intend to attach it to the structure 2 Arrange the holes in the foot to be over solid material and adjust the top part of the mast to be approximately plumb 3 Put your spirit level on the side of the pipe see diagram and move the foot slightly to make the pipe vertical Don t worry about getting the
72. receiver security password You can select the PIN when you first turn on your service or at any time thereafter ATTENTION If you forget your PIN you will need to speak with a Bell Express Vu Customer Service Representative at 1 888 SKY DISH The Bell ExpressVu Customer Service Representative may ask for additional information to confirm that you are authorized to make transactions on your account Page l 62 Installation and Setup Wire Your System Together WIRE YOUR SYSTEM TOGETHER MULTIPLE RECEIVERS Each output on the LNBF can support a single receiver You cannot connect two receivers to the same output for example by using a line splitter because the two receivers would interfere with each other during channel selection This is a characteristic of satellite television in general and is not a limitation that is specific to this Bell Express Vu system If you want to connect two receivers to the same Bell ExpressVu satellite antenna and be able to watch different channels on each you must use a dual output LNBF This allows you to connect each receiver to a different output preventing interference between the receivers In this case during installation you must run a separate coaxial cable from each output on the LNBF to each receiver If you want to purchase an LNBF different from the one that you originally purchased contact your local Bell ExpressVu Authorized Agent The following wiring setups assume installation o
73. sceceeeees 1 30 3 2A Pre assemble the Parts csccscssccccscscceccccececeseees 1 30 3 2B Attaching the Mount to your Dwelling ssseseee 1 31 3 2C Installing the Dish on the MOunt csccsccscscssceeeees 1 32 3 3D Connecting Things Together ceccsscscsscscccssseeeees 1 32 90 om Dish Setup Guide ccccccccoossesessceersconsasccerseseeseoonene 1 33 3 3A Pre assemble the Parts cccsscscccccscsccecscccsveceees 1 33 3 3B Attaching the Mount to your Dwelling cssssssseees 1 34 3 3C Installing the Dish on the MOunt csccscscsscesceeees 1 36 3 3D Connecting Things Together ccsccscscsscccssceseeeees 1 36 120 cm Dish Setup Guide ccccccceccsccccccsccccccccesccsceceeees 1 37 3 4A Pre assemble the Parts csccscsecscssccccscescecsecseeees 1 37 3 4B Attaching the Mount to your Dwelling ssssseseees 1 38 3 4C Installing the Dish on the MOount csccscscsscssceeees 1 39 3 4D Connecting Things Together csccscsccscccescesceeees 1 39 Installing the RECeiVEr cceccscsecscsessccceerescecscscsceeeees l 41 Ground and Wire the Satellite Antenna sccsccsssceeeees 1 42 Aligning the Dish cccsssccscecscscscscccscscccsscscscsescsesceseees 1 44 Change languages cscsccsssscccsesccsccccecsccccccccesceseeceeees 1 48 PON pi vvens caccscciecadansccecsne
74. sed to high winds e Do not try to install the satellite antenna in windy or stormy weather particularly if there is a chance of lightning e Do not attempt to fasten the satellite antenna to the mortar between bricks or cinder blocks e Do not mount the satellite antenna on vinyl or aluminum siding These materials are structurally too weak to securely hold the satellite antenna even with a building stud underneath e Do not install the satellite antenna on stucco or imitation masonry unless the base material is solid Do not mount the satellite antenna on composite materials such as strand chip fiber or particle board unless the fastener attaches securely to a wall stud rafter or other foundation material beneath the surface e Do not mount the satellite antenna in a tree Page I 10 Installation and Setup Discussion of Potential Mounting Sites MOUNTING THE ANTENNA ON BRICK We define brick as a solid brick wall f or other structure This does not include brick facing that is used on some buildings over the main structure If you are mounting the satellite antenna on brick facing see Mounting the Antenna on Siding below You can mount the satellite antenna on a solid brick wall e The brick surface must be flat and even e The mortar between the bricks should be in good to excellent condition The satellite antenna foot should be mounted on
75. so it cannot be damaged by Cutaway View F N dish omitted accident Connect the opposite end of the cable to for clarity your receiver to the connector marked Satellite In 6 See page I 42 for instructions concerning safety grounding The assembly and mounting of the 51 cm Dish is complete Proceed to page I 41 Installing the Receiver STEP 3 2 ASSEMBLING THE 60 CM DISH STEP 3 2A PRE ASSEMBLE THE PARTS 60 CM DISH It s best to pre assemble the dish indoors so that it is all ready to place on the mast outdoors quickly and easily especially if it s cold out The complete system consists of three main parts the dish mount the dish assembly and the receiver The mount consists of the foot base plate and a bent pipe called the mast These two parts are pre assembled The dish assembly consists of the antenna or dish Elevation Bolts the dish support bracket the LNBF low noise allay amplifier and the LNBF support arm The receiver is also fully assembled LNBF Arm Pre assemble the Dish as follows 1 Bolt the dish to the support bracket and the support arm there are clear instructions and pictures in the antenna box Page I 30 Installation and Setup Assembling the 60cm Dish 2 Determine your specific vertical elevation from the Table page I 50 and adjust the angular tilt of the antenna so that the edge of the red mark on the gauge is set to your vertical elevation In our diagram he
76. stalled on the mount There are just a few steps here 1 Slide the antenna assembly over the mast 2 Lightly tighten the two nuts on the back of the mast clamp so that the antenna can pivot in the East West directions but not be loose 3 You are ready to carry out the antenna alignments as soon as the wiring in Step 3 2D is completed STEP 3 2D CONNECTING THINGS TOGETHER 60 CM DISH The wiring is accomplished as follows 1 Thread a length of coaxial cable through the dish as shown in diagram 2 Slip the weather boot s onto the LNBF cable s To do this insert the end of the cable with the screw connector into the smaller end of the boot and work it through When you are finished the boot should slide freely over the cable but hold snugly when slipped up over the the screw connector Be patient This is a difficult and somewhat painstaking job If possible place weather boot on cable before putting on F connector Page l 32 Installation and Setup Assembling the 90cm Dish 3 Attach the LNBF to the LNBF cable s Slide the weather boot up securely to cover the cable LNBF connection at the base of the LNBF 4 Slip the LNBF onto the end of the arm until contact is made with the LNBF bracket stops and put in screw through arm and LNBF 5 Route and fasten the cable in a neat unobtrusive manner in such a way so it cannot be damaged by ash aes accident Connect the opposite end of the cable to reay your receiver
77. t a second coaxial cable onto the coaxial terminal on the other side of the grounding block This is the cable that you will route into the building to the receiver 5 Connect the grounding block to the grounding rod according to local codes lt To Grounding Rod INSTALL THE GROUNDING BLOCK Depending on your mounting site and personal preference you may want to install the grounding block onto the side of the building or on some other sturdy structure near the satellite antenna Be sure that the location is stable and that you bolt the grounding block down securely Locate the grounding block as close to the grounding rod as possible Attach the Cable to the Grounding Block 1 Using the shortest path possible route the coaxial cable from the LNBF to the coaxial terminal on one side of the grounding block If you are using a dual port LNBF route both coaxial cables to the grounding block Cl 2 For each coaxial cable attached to the grounding block connect a second coaxial cable onto the coaxial terminal on the other side of the grounding block This is the cable that you will route into the building to the receiver Grounding Block with LNBF Cable Page l 42 Installation and Setup Ground and Wire The Satellite Antenna 3 Insert one end of the ground wire into the grounding terminal on the grounding block Tighten the screw to hold the wire firmly 4 Attach the other end of the ground wire to the
78. tact with them can be fatal Do not attempt to service the receiver yourself as opening or removing covers may expose you to dangerous voltage and will void the Limited Warranty Refer all servicing to authorized service personnel Use an outlet that contains surge suppression or ground fault protection For added protection during a lightning storm or when the receiver is left unattended and unused for long periods of time unplug the power cord from the wall outlet disconnect the lines between the receiver and the antenna and disconnect the telephone line This will provide some protection against damage caused by lightning or power line surges Page l ii Installation and Setup A 5 Step Process INTRODUCTION Congratulations on your selection of a Bell ExpressVu system We thank you for your purchase We are confident that you will be pleased with the performance capabilities entertainment options and ease of operation of your Bell ExpressVu system for many years to come Your Bell ExpressVu system complies with MPEG II and DVB standards for compressing audio and video data How does this benefit you It means the Bell ExpressVu system will be compatible with new technologies in consumer electronic products as they arrive on the market including digital video disk DVD players digital video cassette recorders VCRs and data communication networks The Bell ExpressVu Customer Service Call Center provides a single source for
79. te Location Table page I 50 2 Point the antenna in the direction of the satellite as described earlier in Step 2 with a compass For reference mark this starting point on the antenna clamp and mast with a pencil 3 Power on the receiver Page l 44 Installation and Setup Aligning The Dish Remote Buttons Menu Options 4 Press the Menu button to open the Main Menu 5 Select the System Setup option 6 System Setup 0 c 6 Select the Installation option 1 Installation O 7 Select the Point Dish and Signal Strength option 1 Point Dish Signal Locked Bell ExpressVu a signal strength 5th 100 You will now see the Point Dish and Signal Strength menu 8 You must now enter the correct number transponder Use your cursor controls to enter no 11 in the transponder box on the screen i Point Dish Signal Look up your city in the appendix of your user guide for Azimuth Elevation and Skew Angles i Satellite CHERS Transponder Cancel Help Check Switeh ON 50 100 Locked Bell ExpressVu 91 signal strength 26 9 Now you are ready to carry out the alignment of your dish ee Avoid positioning yourself directly in front of the satellite antenna while aiming it as your body may block much or all of the satellite signal Page l 45 Installation Guide Note The signal strength indicator will turn from red to green and audio tone will incre
80. the satellite antenna ORIENTATION OF MAST OR POLE It is very important that the upper part of the mast or the mounting pole whichever is used be truly plumb vertical If not the elevation provided by the receiver for your location will be inaccurate This will make it more difficult for you to find the satellite Refer to page I 4 Summary of Installation to begin the installation of your antenna Page l 13 Installation Guide Vertical Mounting Horizontal Mounting Surfaces with Mast Surfaces with Mast The figure above The figure above shows how you shows how you should attach the should attach the mast to the foot for mast to the foot for mounting on vertical mounting on surfaces horizontal surfaces Install the Antenna Mount Pole Mounting Surfaces The figure above shows how you should attach the dish support and bracket to a mounting pole ATTENTION Before you install the antenna mount you should make sure that you can route the cable from the mounting location into your building drilling holes where necessary to the receiver ATTENTION Assemble the satellite antenna in a safe location before climbing up to the mounting location Use caution when climbing and when working at the mounting location 1 Gather all the items you will need for the assembly 2 If the dish support arm and the bracket that holds it came separately attach the arm to the bracket with the supplied bolts
81. u receiver Use your new remote control to carry out the following steps the remote control operation is fully described in the User Manual Note that the Bell ExpressVu receivers are configured at the factory for English language operation French language operation is available after the dish is aligned and the initial software download is complete See Wiring Setups in the Bell Express Vu User Manual for suggested wiring configurations Page I 41 Installation Guide GROUND AND WIRE THE SATELLITE ANTENNA As with any such electronic devices the satellite antenna and the coaxial cable s should be grounded in accordance with local electrical codes to protect against damage caused by lightning strikes and other electrical discharges This section provides some suggestions on grounding both satellite antennae and the cable BEFORE YOU START The following guidelines apply to all grounding systems 1 A copper clad iron rod driven into the soil as close to your building as possible provides a good grounding Check with local codes for details 2 Locate the grounding block as close to the grounding rod as possible 3 Using the shortest path possible route the coaxial cable from the LNBF to the coaxial terminal on one side of the grounding block GROUNDING BLOCK WITH LNBF CABLE If you are using a dual port LNBF route both coaxial cables to the grounding block 4 For each coaxial cable attached to the grounding block connec
82. u satellite antenna assembly Bell ExpressVu receiver e Accessories 7 6 metre RJ11 telephone cable 2 4 metre phono RCA 3 connector cable 1 8 metre modulator cable 2 4 metre S VIDEO cable optional to install Model 4700 only Remote control with four 4 AAA batteries packaged separately aana In addition we provide an optional Installation Kit which includes the necessary hardware and cables that you would typically use during installation Contact the location where your Bell ExpressVu system was purchased for more information or call the Bell Express Vu Customer Service Call Centre at 1 888 SK Y DISH for the location of a licensed dealer near you WHAT YOU NEED TO KNOW Because you will make modifications to the location where you mount the satellite antenna we suggest that you be familiar with and be able to safely perform the following procedures e You should be able to use a plumb line or level to set both horizontal and vertical surfaces This is especially critical for vertical surfaces e You should know how to drill holes in the mounting surface whether wood brick cinder block etc e You should know how to drill holes and run cabling through your building This includes sealing the holes once the cable has been installed WHAT YOU NEED TO HAVE If you did not purchase the installation kit you will need the following materials e Coaxial cables and connectors RG6 recommended up to 100ft For longer d
83. uge is set to your vertical elevation In our diagram here it is set for 38 5 degrees Vertical Elevation 3 Lightly tighten the bolt on the gauge side of the angular pivot leave the bolt on the back side slightly loose 4 Your antenna assembly is now ready to be placed on the outdoor mount assembly arreinont The mount for attaching the dish to the dwelling is made of steel and as a result it is very magnetic If you are too close it can adversely alter your compass readings STEP 3 1B ATTACHING THE MOUNT TO YOUR DWELLING 51 CM DISH The mount should be attached to your dwelling before putting the dish assembly on it When fastening it to your wall or roof etc make sure that the top portion is plumb you can get it right by using a spirit level on both the front and side of the top piece It is important to affix the mount firmly to your structure with at least 4 fasteners so that the wind will not alter the direction of the dish Note Plumb means vertical in all directions A flagpole is plumb WALL MOUNT HORIZONTAL MOUNT ROOF MOUNT Here is how it can be done SIDE VIEW FRONT VIEW 1 Place the mount foot on the surface location where you intend to attach it to the structure C 2 Arrange the holes in the foot to be over solid material and adjust the top part of the mast to be approximately plumb 3 Put your spirit level on the side of the pipe see diagram and move the foot slightly to make the p
84. uld be confident of the location before beginning installation Errors can be expensive and time consuming The following guidelines apply to all mounting surfaces and locations WEATHER AND WIND CONSIDERATIONS The satellite antenna has been built to withstand most kinds of weather However extremely strong winds could damage the base on which the satellite antenna is mounted A strong wind can cause the satellite antenna to exert several hundred kilograms of pressure on the mounting surface so the surface must be stable and strong Such a mounting surface also helps ensure against movement of the satellite antenna which would interfere with signal reception In general the stronger the signal you maintain the better your chance of uninterrupted reception during periods of snow rain and heavy cloud cover SOME KEY POINTS TO CONSIDER DO S ATTENTION You should always follow these instructions to help ensure against injury to yourself and damage to your equipment or building See Safety Instructions on page I i for further safety instructions e Assemble the satellite antenna in a safe location before climbing up to the mounting location Use caution when climbing and when working at the mounting location Depending on the mounting location and size of your dish 2 people may be required to install the mount and antenna to your dwelling e Install the satellite antenna only on a solid surface such as cinderblock brick or solid
85. ur system to support two receivers but you have only a single output LNBF What is Happening The Signal Strength bar indicates a signal strength but is red and displays the word Unlocked Some models of the support arm bracket require assembly You must have a dual output LNBF to support two receivers You must also run a separate coaxial cable from each LNBF output to each receiver This is a feature of satellite TV in general not just the Bell Express Vu system Possible Reasons Why The satellite antenna may be aimed at the Bell Express Vu satellite but without a signal strength sufficient to display a TV picture Assemble the support arm and bracket Contact your dealer to order a dual LNBF FINE TUNE THE AIM OF THE SATELLITE ANTENNA What to Do Adjust the aim of the antenna slowly until the Signal Strength bar turns green and displays the word Locked The Signal Strength bar is green but you cannot fine tune the antenna aim for a 100 signal strength No matter what you try you cannot get the Signal Strength bar green The signal strength is not intended to reach 100 Cable connectors may have loosened or have moisture inside There may be blockage with the satellite signal If your system provides you an acceptable picture you do not need to do anything You should optimize signal strength If you cannot reach 55 signal strength on transponder 1 you may wish to purchase a lar
86. ustomer Service Call Centre at 1 888 SKY DISH to authorize them to override your receiver password After this is done you will need to define a new password for the receiver if you want to use the security locks Once you lock the system the security locks that you have defined are activated Also additional cost services such as PPV programs are automatically security locked when you lock the system This means you will have to enter your password to get PPV programs If you attempt to access a locked item such as a locked channel you will be asked to enter the password You are allowed three attempts to enter the correct password If the correct password is not entered the receiver will not allow more attempts for several minutes If you enter the correct password you can then see the locked item If you exit the locked item you must reenter the password to see it again You can unlock the system so that you will not be prompted for the password again The system will be unlocked until you lock it again Page I 61 Installation Guide Bett ExpressVu CUSTOMER SERVICE CENTRE SECURITY You can set up a Personal Identification Number PIN that is assigned to your account at the Bell Express Vu Customer Service Call Centre Thereafter this PIN will be requested by the Bell ExpressVu Customer Service Call Centre to authorize any transactions to your account This includes purchasing services account inquiries and overriding the
87. vel and plumb Drill the other hole while the mount foot is still properly in place Alternatively you can mark the hole remove the mount then drill 5 Attach the mount with the fasteners seal the holes with silicone to prevent water damage to your dwelling 6 Install the mast to the mount foot using the supplied fastener Orientate the mast so that the short curved portion will face vertically 7 Place a spirit level on the front face of the short curved portion of the mast and adjust the mast to a vertical position Tighten the mast mounting bolt 8 Attach the two struts to the mast with the supplied hardware Tighten the bolt for a snug fit that still allows some slight movement of the struts 9 Position the foot of each strut squarely on the mounting surface and mark the holes for drilling Prior to drilling the strut holes confirm with the spirit level that the mast is still vertical This is a critical check to ensure proper alignment 10 Drill the holes while the strut feet are still properly in place Alternatively you can mark the holes move the struts slightly then drill 11 Attach the mount with the 4 fasteners seal the holes with silicone to prevent water damage to your dwelling 12 Tighten the strut attachment bolt which was installed in step 8 Place the level on front face of the short curved portion of the mast to confirm that the mast is still vertical There are no further adjustments to make to the mount A
88. you to get answers to all your questions For all your questions or comments call us at 1 888 SKY DISH 1 888 759 3474 or visit our Web Site at www expressvu com If you do not want to install your system yourself you can have it installed by a professional Ask your retailer for information about the installer in your area You will be given a toll free number Call the toll free number and leave a message The installer will call you back to set an appointment If you do intend to install your Bell ExpressVu system yourself this chapter provides installation procedures The procedures are relatively simple but do require some skill in construction related tasks Be sure to follow all warnings and cautions they are provided for your safety An optional Installation Kit is available This Kit includes typical hardware used during installation and a more detailed Installation Kit Guide Contact your Bell Express Vu dealer ATTENTION It is important that you follow all local building codes and the electrical codes specified by your local electric company as well as standard safety procedures for installing and working with this type of equipment Improper procedures or installation can result in damage to the equipment or the building and harm to you If you are not sure about whether your installation follows these codes contact a licensed building inspector or electrician in your area for assistance ATTENTION Take extreme care t

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