LINE POWERED ADA TELEPHONE USER`S MANUAL
Contents
1. a 24V AC DC power supply with 8 4V NiMH battery when 1 The phone drops off the telephone line without completing the call 2 There is more than one phone on the same telephone line and there is a need to call back to a specific elevator phone or if all elevator phones need to be ON at the same time ALKALINE BATTERY Can be used on all phone lines The battery will need to be checked every 6 months An AC connection is not required and the battery cannot be trickle charged LITHIUM BATTERY Can be used on all phone lines The battery will need to be checked every 12 months An AC connection is not required and the battery cannot be trickle charged 24VDC POWER SUPPLY Can be used on all phone lines The 8 4V NiMH battery supplied with the power supply will need to be checked every 12 months An AC connection is required and the battery will be charged by the power supply connected to the P9 connector of the board The P9 connector is not polarity sensitive CAUTION NOT use an alkaline or lithium battery when the power supply is connected to the P9 connector Troubleshooting Guide Always visually check the phone for loose or shorted wires physically damaged or missing components The phone will not work on a Digital phone line It will only work on an Analog phone line or an Analog port from a digital phone system Problem Possible Problem Possible Problem Possible Problem Phone would not t2. any programming step in any sequence as long as you get three beeps after your programming entry Enter 0 enter the first phone number to be programmed Listen for three beeps EXAMPLE 0 5551212 NOTE If you are on a phone line that requires a 9 or another digit to call the answering service enter a after the 9 This will insert a 4 second pause EXAMPLE 09 5551212 Enter 1 enter the second telephone number to be programmed Optional Enter 2 enter the third telephone number to be programmed st Optional Enter 3 enter the fourth telephone number to be programmed Optional Enter 4 ID Code Optional Enter 7 and listen for the single beep At the beep record the location message by speaking into the touch tone phone handset or into the microphone of the HFP phone when using the keypad to program Enter 0 to end If you want to listen to the location message without changing it enter 8 Enter 1180183 and listen for three beeps Enables Voice prompt messages Enter to exit programming and hang up the phone Optional Programming Instructions PURPOSE To Eliminate Autodialing To disable the dialer from dialing a phone number Used on a Ring Down telephone line Enter 94851 and listen for three beeps Enter 0 listen for three beeps enter 1 listen for three beeps Enter 2 listen for three beeps enter 3 listen for three beep
3. 2 Plays back 3rd Phone Number for in Voice 3 Plays back 4th Phone Number for in Voice 4 Plays back Unit ID in Voice 6 Plays Firmware Version in Voice Hangs Up with 2 3 seconds delay 0 Hangs the phone up with no delay 8 Decrease speaker level 3 levels available Normal Medium amp High 9 Increase speaker level 3 levels available Normal Medium amp High 8 Decrease microphone level 3 levels available Normal Medium amp High 9 Increase Microphone level 3 levels available Normal Medium amp High Note Three beeps indicate that the speaker or microphone has been adjusted by one level The Normal level is the default and it is saved even if the power is removed from the unit Operating Instructions Trapped Passenger Calling Out Passenger presses CALL button Red LED turns ON Passenger hears dial tone and dialing of first phone number Passenger hears intermittent ringing Passenger hears a tone two seconds after elevator phone dials and every 7 seconds until the operator responds to the call If first phone number is not answered within approximately 50 seconds the elevator phone will hang up and dial the second phone number The same sequence of events will occur for any additional phone numbers the phone is programmed to call Once the receiving operator responds to the call with a touch tone digit the passenger and the operator will be able to communicate When the Red LED flas
4. A Calling the Elevator Phone to Program it From any touch tone phone call the phone number to which the elevator phone is connected After four rings the elevator phone will turn on automatically and you will hear a diddle diddle diddle sound Go to the PROGRAMMING INSTRUCTIONS section After programming the ADA phone you should test it by pressing the CALL button The test will assure the phone is functioning correctly and as programmed Method B Using the Keypad on the board to program it Disconnect the phone line from the P1 TELCO phone jack Connect a 9 volt battery to the battery lead of the board See diagram of phone board Press the PROGRAM button next to the keypad Make sure that the red light of the phone turns on If it does not go back to step 3 and start again The elevator phone will turn on and you will hear a diddle diddle diddle sound Go to the PROGRAMMING INSTRUCTIONS section When you have completed the Programming of the phone you can unplug the 9 volt battery After programming the ADA phone you should test it by pressing the CALL button The test will assure the phone is functioning correctly and as programmed Programming Instructions Choose programming setup method A or B Enter 94851 to get into programming mode Listen for three beeps NOTE ONE Enter touch tone digits slowly and deliberately NOTE TWO Once you are in programming mode you can perform
5. Records Location Message 8 Plays back Location Message 1 XXX Y W 2 setup code Default is 1 180 1 8 3 o XXX Call Timer 000 060 990 000 Disable timer o Y Push Button Control 0 2 0 PUSH ON TURN ON PUSH AGAIN PLAY MSG 1 PUSH ON TURN ON PUSH AGAIN TURN OFF 2 PUSH amp HOLD TURN ON RELEASE TURN OFF 3 8 PUSH AND HOLD TO TURN ON FOR Y AMOUNT OF SECONDS TO MAKE A CALL IF PUSH FOR LESS THEN Y AMOUNT OF SECONDS TURN OFF PUSH AGAIN TURN OFF o W UnitID 1 8 o Z Voice Mode 0 3 or 5 43 XX Ring Time for outgoing calls 18 60 range 50 is default 44 X AUX1 behavior 0 disabled Default 1 red led 3 VCC mode 45 Redial 0 disabled Default 1 Dial the number 1 more time 2 Dial the number 2 more times 8 XX Set Language 1 English default 2 Spanish X 1 2 must have 2 digits Note 8XX It will play both messages according to the order specified Ex 812 English then Spanish or 821 Spanish then English Note If second message is not used enter 0 for that message For Example if you want to set to play English only you must program 810 70 Ring Thru Converse Mode Default With this setting the HFP will automatically enter two way communication after it has answered an incoming call 7 1 XXXX it Hang Up Converse Mode Set Access Code With this setting when the user calls in he she will hear 3 beeps and has 5
6. seconds to enter the 4 digit password set by 71 If he she does not or he enters the wrong code he will hear a long beep and the phone will turn OFF If he she enters the correct code a diddle diddle sound will be heard and 2 way communication will be established The speaker and microphone will both be muted until the correct code is entered Exits programming mode 90 Sets the following Default Values 1180183 Default Setup Code 43 50 Ring Time for outgoing calls 45 0 Disable Redial o 70 Ring Thru Converse Mode List of Commands for Converse Mode Note The phone enters Converse mode when pressing the program button above the keypad or when receiving an incoming call Oors9 ACK conversation blink LEDs depending on LED mode 1 Enters Two Way Communication ACK conversation 2 Plays Location Message amp Alert Message 3 Renew Call Timer Mutes the microphone if no other digit is pressed within seconds Any other digit including immediately turns it back on Note The microphone is not muted while in Keypad mode 0 Plays back 1st Phone Number DTMF tones 1 Plays back 2nd Phone Number in DTMF tones 2 Plays back 3rd Phone Number in tones 3 Plays back 4th Phone Number tones 4 Plays back Unit ID in tones Plays Firmware Version in DTMF tones Plays back 1st Phone Number in Voice Plays back 2nd Phone Number for in Voice
7. sound At this time the operator and passenger can talk All other operations stay the same Passenger Receiving Call from Operator 1 2 Passenger hears elevator phone ringing Phone turns on automatically after 4 rings When elevator phone turns on the passenger and operator can communicate Auxiliary Outputs Information AUX1 The AUX1 output by default will not be active Open If the user will like to activate this output he or she must program code 44 X which controls the AUX1 behavior The letter X on this code could be substituted by 0 1 or 3 0 Disabled The AUX1 will stay OPEN 1 Red LED mode The AUX1 will Close when the Red LED turns ON and Open when the Red LED turns OFF 3 VCC mode The AUX1 will Close when the Phone turns ON and Open when the Phone turns OFF AUX2 The AUX2 output is used for phone line monitoring When a good Phone line is connected to the unit this output is normally open If it detects a failure on the telephone line or if the line is shorted or disconnected this output will close within 5 minutes Note AUX will only work if the optional 24V AC DC power supply is connected to the P9 connector and a jumper is installed at the LM connector on the board Battery amp Power Supply Information The following information explains how to determine when a battery or power supply is needed or when to use a specific type of battery You will need 9V battery
8. 8 0 3B FCC Notice The EMS phone complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA On the bottom of the Printed Circuit Board of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requested this number must be provided to the telephone company The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENS contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If the terminal equipment NLFTE03B25668 causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you bel
9. JANUS LINE POWERED ADA TELEPHONE USER S MANUAL Avire Inc 415 Oser Avenue Suite Q Hauppauge New York 11788 Phone 631 864 3699 Toll Free 800 527 9156 Fax 631 864 2631 Email sales us avire global com Janus is a brand of Avire TABLE OF CONTENTS SECTION INSTALLATION P C BOARD DIAGRAM PROGRAMMING SET UP METHODS PROGRAMMING INSTRUCTIONS OPTIONAL PROGRAMMING INSTRUCTIONS LIST OF COMMANDS FOR PROGRAMMING MODE LIST OF COMMANDS FOR CONVERSE MODE OPERATING INSTRUCTIONS AUXILIARY OUTPUTS INFORMATION BATTERY amp POWER SUPPLY INFORMATION TROUBLESHOOTING GUIDE SPECIFICATIONS FCC NOTICE WARRANTY POLICY RETURN POLICY Installation Remove the old Rath Smart Phone board from Plastic bracket Remove the old Battery from plastic Bracket Install the new PNB R board into plastic Bracket keeping the board orientation the same as the Rath Smart Phone Plug in the External Call button to P2 SWITCH connector Plug in the External LED to P6 connector Plug in the External Speaker to P4 SPK connector Plug in the External Microphone to the P3 MIC connector Attach phone line to terminal block at P1 TELCO phone jack Optional Step If you will be using the AUX2 phone line monitoring option of the phone you must also connect 24V AC DC power supply to the P9 Power connector and install a jumper at the LM pins NOTE The PNB R Phone is phone line powered If a battery is needed attach an 8 4V NiMH or a Standard 9V Alka
10. a touch tone phone Disconnect phone line from TELCO P1 phone jack and plug it to a standard touch tone phone Problem Phone Turns ON by itself Possible Cause Check phone line on hook DC voltage The voltage should be steady 24 52VDC Check phone line on hook AC voltage The voltage should be less then 1VAC Check push button The button should be a normally open dry contact If you have questions or problems please call Avire technical support for assistance at 1 800 527 9156 or scan the QR code below using your smart phone to be connected to our Automated Programming System APS Tel 631 864 4759 ale u Specifications Input connections One shielded twisted pair communication cable Shield should be grounded at the controller only Phone line requirements Standard analog loop start voice grade touch tone telephone line PBX or key system station analog telephone line Optional AC adapter Power required Power required Phone line voltage Phone line voltage Ring Sensitivity Dialing Frequency Frequency Response Operational Loop impedance FCC Registration Ringer Equivalency Number 24V AC DC min 250mA on hook 0 ma off hook 20 to 30 ma on hook 24 to 70VDC nominally 48VDC off hook 8 to 20VDC nominally 12VDC 40 120VAC RMS DTMF Dual Tone Multi 550Hz 3400Hz 600 ohms US NLFTE03B2566
11. e Avire shall not be responsible for any damage to the unit incurred during installation Seller shall have no obligation under this Limited Warranty or otherwise if the product is altered or improperly repaired or serviced by anyone other than Avire factory service For warranty service contact Avire at 631 864 3699 or 800 527 9156 THERE ARE NO WARRANTIES EXPRESS OR IMPLIED OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER EVEN IF THE LOSS IS CAUSED BY THE SELLER S OWN NEGLIGENCE OR FAULT Return Policy During installation if a product does not appear to function properly the installer must call the Avire Technical Support Unit at 800 527 9156 Monday through Friday If the technician determines that the product is not functioning an RA Return Authorization number will be issued allowing the installer to return the product directly to Avire for repair replacement or credit Returns with no fault found will result in a bench charge plus shipping costs Returns without an RA number will result in a restocking charge of 25 or more plus shipping costs
12. elf Phone dials out but has broken communication Possible Cause Problem Check if voice prompt message is being stopped Check if there is loud background noise in cab Check location of microphone Check mounting of unit Try adjusting the Speaker and microphone volumes See Page 9 Check mounting of the unit Check to see if person answering call is using a handset Headsets that are not properly adjusted could cause problems Phone cannot be programmed Possible Cause Problem Try holding down keys slowly and deliberately Try disconnecting the speaker See P C Board Diagram Make sure you are using a touchtone phone If you are using a cell phone do not stand in the car Check if phone is hearing tones see if Red LED flickers when a DTMF tone is received Check if twisted shielded pair was used Check to see if shield was connected to ground at the controller end only Measure AC voltage on line should be zero voltage The phone will only work on an Analog phone system and not digital Phone rings busy Possible Cause Problem Check if other devices are on the line Check where phone line is properly connected to the unit Check voltage on phone line Check polarity on phone line Make sure unit is off Remove our unit from the line to see if line is still busy Phone does not ring Possible Cause Check phone line connection Check ring voltage min 40VAC RMS Check phone line ringing with
13. hes the operator can request the passenger to press the CALL button again This action will send an audible signal to let operator know that someone is actually stuck in the elevator and not just a prank call This action is normally only important for someone who cannot speak B Responding Operator with Prompt Message Enabled Operator hears ringing of incoming call from elevator and answers call Operator hears a repeating message from the elevator phone stating ELEVATOR CALL AT THE TONE PRESS ONE TO TALK PRESS TWO FOR LOCATION The message will keep repeating until the operator presses a 1 or 2 after the tone on their touch tone phone The passenger does not hear any voice messages Normally the operator should press 1 after the touch tone at the end of the message to quickly establish two way voice communication with the trapped passenger At any time the operator can press 2 to hear the location of the elevator In elevators with a lot of background noise the operator can press to mute the microphone Entry of any other digit will re enable the microphone At the end of the location message another message will be heard by the operator that Says PRESS ZERO TO ALERT PASSENGER OF RESCUE When the operator presses 0 on their touch tone phone they will hear three beeps The Red light flashes At this point the operator has acknowledged the call The passenger knows that the call has been received because wording
14. ieve it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment NLFTE03B25668 for repair or warranty information please contact Avire at 1 800 527 9156 or visit us at www januselevator com If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the off peak hours such as early morning or late evenings Warranty Policy Avire Inc warrants its products to be free from defect in materials and workmanship under normal use and service for 24 months from date of purchase Seller s obligation shall be limited to repairing or replacing at its option free of charge for materials or labor any product which proves defective in materials or workmanship under normal use and servic
15. line battery to the Battery Lead of the board Do not use a 9V Alkaline battery if you are connecting a power supply to the P9 power connector See Battery amp Power supply section for more information CAUTION To reduce or eliminate any possible interference it is highly recommended that the wiring used inside the traveling cable for the incoming phone line be a 20 22 AWG twisted shielded pair with the shield grounded at the elevator controller end only Any terminations or splices between the elevator controller and the elevator phone should have the shield carried through the termination of splice and not grounded at that point PC Board Diagram Ringer LM Jumper Fi 070 0027 AUX2 gt on u Monitoring y AUX1 Relay 3 Output Ring Answer 2 4 8 pedAay w E lt a mimg 24V ACIDC 8 4V or 9V Battery Microphone Speaker Programming Set Up Methods There are two methods of SETTING UP the Hands Free elevator phone for programming Select the one applicable to your situation as described below NOTE THE TELEPHONE LINE PROVIDED MUST BE A TOUCH TONE LINE The Hands Free telephone can be programmed at any location and then installed in the elevator cab The phone will retain its programming without the need for a battery Method
16. printed on the car operating panel or the phone states BLINKING INDICATES CALL IS ANSWERED The operator can request that the passenger press the CALL button again If the passenger presses the button the operator will hear a diddle diddle diddle sound For the operator this means that there is a passenger in the elevator Prior to the phone turning off normally 3 minutes the operator will hear this message twice TO AVOID DISCONNECT PRESS THREE NOW If the operator presses 3 on their touch tone phone within ten seconds after this message the elevator phone will stay on for another three minutes The message will be repeated every three minutes for the duration of the call so that the operator can keep the passenger on the line until help arrives or as long as needed Operator presses 0 to hang up the elevator phone Alternate B with Delayed Location Message Voice Mode 5 ALL OPERATING STEPS ARE THE SAME EXCEPT 1 2 Operator answers incoming call and begins talking to passenger Within 17 seconds after the call is dialed the operator will hear the location message followed by this message PRESS ZERO TO ALERT PASSENGER OF RESCUE Both messages will repeat every 20 seconds until the operator enters Operator Calling Into Elevator Phone Operator dials the phone number of the elevator phone and hears ringing After four rings the elevator phone turns on automatically and operator will hear diddle diddle diddle
17. s Enter 1180180 listen for three beeps Optional Enter and hang up PURPOSE To Disable the Voice Prompt Message To disable the voice prompt from saying Elevator call at the tone press one to talk press two for Location Enter 94851 and listen for three beeps Enter 1180180 listen for three beeps Enter and hang up CAUTION This option cannot be used with two or more number dialing PURPOSE To Disable Voice Prompt Message and Delay Voice Location Message To disable the voice prompt and have the location message play automatically every 19 seconds Enter 94851 and listen for three beeps Enter 1180185 and listen for three beeps Enter and hang up PURPOSE To Enable Voice Prompt Message DEFAULT To enable the voice prompt message to say Elevator call at the tone press one to talk press two for Location Enter 94851 and listen for three beeps Enter 1180183 and listen for three beeps PROGRAM LOCATION MESSAGE SEE STEP 7 IN PROGRAMMING INSTRUCTIONS Enter and hang up List of Commands for Programming Mode Note The phone enters Programming mode after completing step 2 of the Programming instructions 0 1st Phone Number 1 2nd Phone Number 2 3rd Phone Number 3 4th Phone Number 4 Identification Code 5 XXXX Sets New Programming Access Code Default XXXX 4851 6 Confirms New Programming Access Code 7
18. urn ON Cause Check phone line connection Check phone line voltage Normal C O line 48 52VDC or 20 35VDC Internal systems Try connecting a fully charged 9 Volt battery Make sure phone line is connected to the TELCO P1 modular phone jack See P C Board Diagram Check if unit is pulling down line voltage You should read the same as the phone line voltage Check voltage at controller Check button connection Disconnect Call Button wires and try shorting button connection at P2 Phone Dials Incorrect number Cause Check number programmed into phone Plug a phone in the jack and call the same number you are trying to program to see if you can call out Check to see if the phone is on a ring down line Check to see if another auto dialer is on the line and remove it Reprogram unit Low or No sound thru speaker Cause Check speaker connection See P C Board Diagram Try calling into unit and speaking to person in the car Try adjusting the Speaker volume by calling into the phone and when it answers press 9 twice to adjust the volume to the maximum level Check mounting of the unit Noise on the line Possible Cause Check if twisted shielded pair was used Check to see if shield was connected to ground at the controller end only Measure AC voltage on line should be zero Problem Check button connection Try a spare pair of wires thru traveling cable Check if wire is running thru hoist way by its
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