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INTERACT Manual - Rev. 2.1

1. 12 dB INTERACT AT only LEARN ABOUT EQUALIZATION e Equalization in INTERACT Software is very similar to bass and treble adjustments on a stereo Increasing or decreasing the different frequencies allows you to customize loudspeaker audio and provide the optimal listening experience for your users Using this feature is optional Meters and Volume ADJUSTING METERS 1 Get an audio signal from the line output device 2 Adjust the Volume using the Volume slider LEARN ABOUT USING METERS e The meters are peak meters measuring the audio level The meter bars move from green to yellow to red as the volume increases The red bars indicate that the audio is too loud and is being clipped or cut off Technical Support 800 283 5936 COMMUNICATIONS SETTINGS INTERACT AT Your INTERACT system can be controlled through the network or through the serial connection You can also connect a PTZ camera to the Camera port and use the Voice Tracking feature not available on the INTERACT Pro Network Settings NOTE Contact a Network Administrator for information on current network settings and permissions CHANGE IP SETTINGS 1 Create a unique network name and enter it in the Network Name field the default is ClearOne 2 lf your network is DHCP enabled the IP Address Subnet and Gateway information will be filled in 3 If your network is not DHCP enabled or if you require a static IP address clear the Use DHCP check box and ent
2. Click Close to apply settings and close the window AVAILABLE FILTERS There are five configurable filter tyoes available All Pass Frequency range is 20Hz to 20kHz All pass changes the phase of the audio signal at the set frequency High Pass Selectable frequency cutoff is 20Hz to 20kKHz Rolloff is 12dB octave Level is fixed at OdB Low Pass Selectable frequency cutoff is 20Hz to 20KHz Rolloff is 12dB octave Level is fixed at OdB Notch Center frequency range is 20Hz to 20kHz Bandwidth is from 0 05 to 5 00 octaves in 0 01 octave increments Level is fixed at 80dB PEQ Parametric Equalizer Center Frequency Range is 20Hz to 20kHz in 0 01Hz increments the Bandwidth is 0 05 to 5 octaves in 0 01 octave increments the Level Range is 15 to 15dB in 0 50dB increments Chapter 2 Getting Started 47 48 Ca Sie Ee GATING TAB Max Number of Microphones Max number of Microphones is 1 8 or All If you are using an INTERACT Pro the All setting is equivalent to 8 If an INTERACT Pro 8i is linked to the INTERACT Pro the All setting is equivalent to 16 Gate Mode Choose Auto Manual On Override On or PA Adaptive Select the Manual On radio button to gate the channel on or Manual Off PA Adaptive Mode A gating configuration setting that uses the audio level on a specified output as the new ambient level when audio is present at the power amplifier This prevents loudspeaker audio from gating on the mic while sti
3. INTERACT Dialer W Wireless The INTERACT DIALER W is a 2 4 GHz Wireless tabletop control device requiring an INTERACT COM W device connected to the INTERACT system Both versions of the Dialer have the following keypad features and functions LCD Icon Function S ANTENNA SIGNAL Indicates commands are received and acknowledged by the base unit You and represents ths signal strength from the base unit to the RF controller BATTERY Indicates battery level RF controller only CL Key Function S PE ON OFF Press to activate the phone and access the dial tone t Press again to hang up the phone J PHONE Press once to switch from PC mode to standard TELCO mode standard telephone calls can only be made from this mode Li MUTE Press once to mute all microphones during a call CH Press again to unmute M FLASH Press once to perform a quick hanging up then picking up again action Press again to reverse the action PC Press once to switch the dialer to PC mode When enabled in the INTERACT software the PC mode allows the software dialer to be the active dialpad for Microsoft Office Communicator or Microsoft Lync For other UC applications or soft phones use the user interface of the UC application or soft phone running on the PC MENU Press once to access the controller programming menu Once you are in the menu this key serves as the Enter key PHONEBOOK Press once to dial stored numbers When you are in the phonebook use
4. SELECT A LANGUAG Q S SELECT A COUNTRY Press M to access the menu options Ya Scroll to Configuration and press M USA Canada Europe Press M again to select Country Australia New Zealand Select the country where the INTERACT is being used from the list of available countries Press M to save the country selection and return to the Configuration menu WARNING This is assigned to the telco for the specific country settings The country code must be set correctly in software and the RF Controller to ensure that the unit operates properly when connected to the telco network and that it complies with the country s telco requirements Changing this code to a country other than the intended country of operation might cause the INTERACT to be non compliant l s Press M to access the menu options Scroll to Configuration and press M Scroll to Language and press M Select a language from the list Press M to save the language and return to the Configuration menu SELECT A FREQUENCY Press M to access the menu options Yu Scroll to Configuration and press MI Frequency 1 Frequency 2 Scroll to Frequency and press M Frequency 3 Choose a frequency from 1 8 Press Mito save the frequency and return to the Configuration menu Note The channel frequency allows the mixer to communicate with the controller The frequency in software must match the INTERACT controller frequency Chapter 2 Getting
5. 24 Technical Support 800 283 5936 INTERACT AT BASIC CONNECTIONS Connecting the INTERACT AT should be a smooth process Once basic connections for audio video conferencing are made the system is ready to use The diagrams below illustrate typical Wired and Wireless INTERACT AT installations INTERACT AT Wired Connection Diagram INTERACT COM wired Enterprise Handset OPE INTERACT Mics PC with Softphone or Video Conferencing Application OPE i fa MIC EX SS Speakers Wired Dialer Link In Mi E To Telephone Line Out In To LAN For System Control INTERACT Mics and Mic EX can be used in the same system up to total of three OPE Owner Provided Equipment thernet Video Conferencing System OPE INTERACT AT Wireless Connection Diagram Tabletop Controller INTERACT COM wireless INTERACT Mics PC with Softphone or Video Conferencing Application OPE Sg o ion EX Link In Speakers LON Q Teleco INTERACT Mics and Mic EX can be used in the same system up to total of three OPE Owner Provided Equipment Out EH PEN Video Conferencing System OPE To LAN For System Control Ethernet To Telephone Line In 2N Chapter 2 Getting Started 25 26 INTERACT AT AUDIO CONFERENCING SETUP 1 If you are installing the mixer into a rack remove the side panels rotate them and then reattach 2 Connect the first Micr
6. Enterprise Handset OPE i HD E A EN bA i cl A a USB Audio PC with Softphone or Video Conferencing Application OPE OPE Owner Provide Equipment Chapter 2 Getting Started 43 44 INTERACT Pro Audio Conferencing Setup 1 If needed connect the INTERACT Pro 8i to the mixer with the included CAT5 cable 2 Connect the microphones as needed 3 Connect the amplifier to the mixer The unit is by default set to Output 8 for Echo Cancellation but is configurable based on needs Using the RJ 11 cable connect an analog telephone jack to the Line jack on the mixer Using an RJ 11 cable not supplied connect an analog telephone set to the Set jack on the mixer optional 6 Using the CAT5 cable connect the mixer to the network Network settings can be changed within the INTERACT software Connect the power supply to the INTERACT Pro If using the wired controller connect the controller to the mixer s RS 232 serial port using the supplied RJ 11 to DB 9 adapter If using the RF controller attach the external antenna and turn it until it is upright 9 If using the RF controller insert four AAA batteries into the battery compartment in the bottom of the Dialer W unit DEVICE TOOLBOX INTERACT Pro The audio settings for many common auxiliary audio devices such as video codecs video playback devices amplifiers and sound cards have been pre configured for optimal performance with the INTERACT Pro system
7. ENN 59 LEVELS E E A E E A A A EA E EERE 59 E a ee 59 CHAPTER 3 COMPLIANCE COMPLIANCE cece ccecccecccecccececececececuesensesaeesaueeneseneeeaness 60 PULSE MODEL W1030 cccccscsscecececeeeeneceeueuscuceceeeeauseeeaeseeas 60 FCC IC RF RADIATION EXPOSURE STATEMENT sscescesceseeeeeeeseeees 60 FCC Part 68 CoMpLUaANCE RRE KR RK REN KKK KKK KEREN KKK NV 61 ELECTRICAL SAFETY ADVISORY cecescuccecuccececescucuscecueeecuvensusenaenas 61 IC COMPLIANCE ke KR KR NREN KKK KEN RK RK RK KN ENNER ENNER KENNEN KK 62 EUROPEAN COMPLIANCE cccececcecuscecuscecucusceeescucuseueuececueanseeuneeaas 62 AUSTRALIA COMPLIANCE eene ege ege EES 62 CHINA COMPLIANCE esceccuceeceecuceuceueeeeuseueeusesnuseuueuseeeuseueceeneeunans 62 New ZEALAND COMPLIANCE ccccsccecuccecucueceeescucuscecuseecusaecueeeneaas 63 SOUTH KOREA COMPLIANCE ssceseuceeceecuseuececeecuseuseueuseuseuseusueeusens 63 2 4GHz RF Warning Message o oo eeeeeecceceessssteceeeeeeeeeeeeeeeeeeess 63 EMC Class A Warning Message cceeeeeeeeeeeeeeeeees 63 TAIWAN COMPLIANCE sccececcecuscecuceecusaecucuecenascecusaeceeeeceeanceausaens 63 NCC Warning Message in Chinese eeceeeeeeeeereeen 63 NCC Warning Message in Enge 63 Telephone 1 000 283 5936 1 801 974 3760 FAX 1 801 974 3669 E mail tech support clearone com On the Web www clearone com INTERACT Pro Pro 8i AT USER S MANUAL CLEARONE PART NO 800 154 000 01 NOVEMBER 2011 REV 2 1
8. Ethernet port The LEDs adjacent to the port indicate connection status and packet traffic activity Link In Link Input used to connect other INTERACT Pro peripheral devices ONLY E Mic Line Inputs Mini terminal push on block connector for any combination of microphone and or line level inputs F Line In Mini terminal push on block connector for line level inputs only Line Out Mini terminal push on connector for line level outputs H Power Adapter Input 12 VDC 2 5 A Chapter 2 Getting Started 41 42 INTERACT Pro 8i The INTERACT Pro 8i is an 8 microphone channel expansion unit using an RJ 45 cable to connect with the INTERACT Pro mixer Features of the INTERACT Pro 8i include Front A On Off hook indicator B Microphone Indicator Indicators show which microphone channels are active C Output Metering Shows current meter level of output chosen as volume channel in the Dialer Window Back A RS 232 Control Port Only used for firmware recovery The RS 232 Control Port CANNOT be used with a 3rd Party control system such as AMX Crestron or an INTERACT Dialer B Link Out Link output to connect ONLY to other INTERACT Pro peripheral devices C Link In Link input to connect ONLY to other INTERACT Pro peripheral devices D Mic Line Inputs Mini terminal push on block connector for any combination of microphone and or line level inputs E Power Adapter Input 12 VDC 2 5 A Technical Support 800 283 5936
9. INTERACT Pro and Pro 8i BASIC CONNECTIONS Connecting the INTERACT Pro and INTERACT Pro 8i to external INTERACT peripherals and external devices is similar to the process used to connect Converge and Converge Pro devices e Connections to microphones amplifiers etc are made through the Phoenix connectors on the back panel of the INTERACT NOTE Eight additional microphone inputs are added by connecting an INTERACT Pro 8i totaling 16 microphone inputs e Connections between the INTERACT Pro INTERACT Pro 8i INTERACT COM and other INTERACT devices are typically made through the Link ports on the back panels of the respective units e Video Conferencing units can be connected directly to the INTERACT Pro e Wireless connections can be configured through the INTERACT software e PCs running Softphone software Video conferencing applications and equipment can be connected through an INTERACT COM unit to either an INTERACT Pro 8i connected to an INTERACT Pro or an INTERACT Pro e Enterprise Handsets are also connect via the INTERACT COM The diagram below illustrates a possible configuration scenario INTERACT Pro Connection Diagram Video Conferencing Unit Loudspeakers Kf PTN Tabletop Controller pont Optional Available in Wired or Wireless Model kd INTERACT Pro Telephone Line Microphones INTERACT Pro 8i ll i el INTERACT COM Optional 99399333 3333939333
10. Model of your connected Playback device using a serial command e You can also add your Playback device to the Device Toolbox using the Device Toolbox Editor which allows you to specify the Manufacturer and Model Meters and Volume ADJUST VOLUME e ncrease and decrease the Low Mid and High frequency tones using the Equalization Sliders Levels can be adjusted from 12 dB to 12 dB LEARN ABOUT UsING METERS e The meters are peak meters which measure the audio level the nominal level is 10 dBu The meter bars move from green to yellow to red as the volume increases The red bars indicate that the audio is too loud and is being clipped or cut off Technical Support 800 283 5936 MIC AND MIC EX SETTINGS INTERACT AT ONLY Level The Level tab lets a user adjust level settings for each of the INTERACT MIC s three microphones independently Fine Gain Use the slider to adjust Fine Gain for each Mic Input independently Level Meter Displays current levels for each Mic Input ALC Click the ALC button to activate Auto Level Control for each Mic Input independently Mute Click the Mute button to mute each input independently P Pwr MIC EX only Click the P Pwr button to enable Phantom Power for the Mic channel Processing The processing tab adds processing and filters to each microphone based on user preference AEC Click the AEC button to activate Acoustic Echo Cancellation NLP Default is Soft Click a radio button to
11. Of Learn about Using WICISIS 22 2s02xsasccsasanosecenedueanaaacssannaeecsemenans of TELEPHONE SETTINGS INTERACT AT ee 38 TELEPHONE SETTINGS KEN KKK NRK ENER RK EN KEEN RK ENKE RK NEEN KKK K REN 38 Preferences iacsuacsdsveracesenerauetenstandesnsessdensasindiontienssvavessteaeeeneters 38 Configure RINE cccccsssccccsceeesssssseeesssseeseeessssseeeeeenseaas 38 Program Local NUMDET sasis aiai 38 Sepet Ieg A E E OEE 38 EE 38 LOUDSPEAKER SETTINGS NIERACTAT 39 CLEAREFFECT dee eegen 39 Enable Cearttect cc ceececeveeesseeeesveeeeeevneennias 39 Learn about ClearEffect eere 39 E GUA LIZATION MEN 39 Use Equalizers EEN 39 Beer TEE e sssini n En ETE AARETE 39 NDUT E eee 39 METER AND VOLUME gege ANNE NENNEN 39 Adjust MEM eeeegekereketeig eege eneen Seegen 39 Learn about Meiere i ecccseeeeeeeeeveeeevee eevee eenineenns 39 INTERACT COM SETTINGS INTERACT AT uo 40 TELEPHONE e e EE 40 Set Line Jack Active and Headset INTERACT COM Active 40 E eege Ee 40 INTERACT COM ACTIV euer 40 Headset Configuration ENNEN 40 UOB COMIQU ANOM E 40 IER GEPRE EE Ai INTERACT PrO 8i EE 42 INTERACT Pro and Pro 8i BASIC CONNECTION 43 INTERACT Pro Aupio CONFERENCING SETUP enk ENKER AEN 44 DEVICE TOOLBOX INTERACT Pr sicceccecaaccieacenaenceecues 44 ADDING A EE 44 Adding Devices to the Device T00lbOX ccc ccccccccccc eee eeeeees 44 EANG Re 44 Wuel A4 Using Pre Configured Devices E 45 PTT Microphones and MICrophones 000
12. Started 15 TT BEEN A N E eg oO ENTER FLASH DURATION 1 Press Mto access the menu options 2 Scroll to Configuration and press MI 3 Scroll to Flash Duration and press Me 4 Type a duration number from 50 1000 ms 5 Press Mito save the duration and return to the Configuration menu IO PERFORM d KADIO EST 1 Press Mto access the menu options Yut RF Radio Test 2 Scroll to Configuration and press M 3 Scroll to RF Radio Test and press MN 4 Press Mito exit and return to the Configuration menu Signal Level Reliability 13 16 bars Best Note The RF Controller will send out a radio signal and display the signal strength between the Controller and the mixer Use this feature to ensure the mixer and Controller are set to the same frequency and to verify of the signal strength Use the above chart to determine the reliability of the signal To CHANGE LCD CONTRAST 1 Press M to access the menu options r 2 Scroll to Configuration and press MI Contrast 0 3 Scroll to Contrast and press M ee Contrast 2 4 Choose a setting 0 3 5 Press Mito exit and return to the Configuration menu 16 Technical Support 800 283 5936 Ta EE EE D NEEN o VIEW THE IP ADDRESS 1 Press M to access the menu options 7 all 2 Scroll to Configuration and press M IP Address 3 Scroll to IP Address and press M1 191 151 147 102 Exit The IP address for the INTERACT unit will dis
13. This tab provides monitoring information for the INTERACT Pro AEC functionality The three graphs report AEC levels for Echo Return Loss Echo Return Loss Enhancement and Total Echo Reduction on each Mic channel This tab also provides a mute gating led on each mic channel If the LED is lit Red that channel is muted Echo Return Loss ERL Shows the difference between the reference signal level and the input level to the echo canceller This is an average meter that updates when a receive only signal is present Echo Return Loss Enhancement ERLE Shows the loss through the echo cancellation and non linear processing chain the difference of the two levels This is an average meter that updates when a receive only signal is present Total Echo Reduction Shows the total ERL and ERLE reduction This is an average meter that updates only when a Receive Only signal is present Technical Support 800 283 5936 MIXER CONSOLE INTERACT Pro The Mixer Console allows you to create mixes of audio and send them to specific outputs using a matrix array similar to the ClearOne Converge Pro line This allows you greater flexibility in setting up your conferencing environment The audio inputs are shown along the left side of the window and the audio outputs are along the top NOTE There are several routing paths that are inactive This is to prevent audio from being routed back to the source and creating feedback Mixer Options Any number of
14. and Model from the drop down lists along the top row Adjust Coarse Gain Fine Gain activate Phantom Power if the microphone requires power and adjust PTT Threshold using the various adjustments along the second row as necessary e Phantom Power sends power from the mixer to the microphone Use this only if the PTT microphone you are using specifically requires this setting e PTT Threshold Set this to the level needed for your object s Phase Add Filter and Remove Filter are discussed in Processing section of this document Microphones are handled exactly like PTT Microphones with the exception of the PTT Threshold Follow the steps above to create a microphone object Chapter 2 Getting Started 45 46 MIC SETTINGS INTERACT Pro The Mic Settings window is used to customize and configure the audio from the various microphones that are connected to a Mic Input Users can change the input label by clicking the text box next to the desired input label for example Input2 Replace the default label with a new name for the input Level Tab Connected To Shows make and model of pre configured device dropped on channel if one was used Coarse Gain Use the slider to adjust Coarse Gain for each of the 8 Mic Inputs independently Fine Gain Use the slider to adjust Fine Gain for each Mic Input independently Level Meter Displays current Post Gain levels for each Mic Input ALC Click the ALC button to activate Auto Level Control for
15. e A Mute button is provided to silence the specific channel EQUALIZATION e ncrease and decrease the Low Mid and High frequencies using the Equalization Sliders Levels can be adjusted from 12 dB to 12 GB LEARN ABOUT EQUALIZATION e Equalization in INTERACT Software is very similar to bass and treble adjustments on a stereo Increasing or decreasing the different frequencies allows you to customize loudspeaker audio and provide the optimal listening experience for your users Using this feature is optional Meters and Volume ADJUSTING VOLUME 1 Get an Audio Signal from the Line Input Device 2 Activate the Meter 3 Adjust the Audio Level using the Volume Slider LEARN ABouT USING METERS e The meters are peak meters measuring the audio level The meter bars move from green to yellow to red as the volume increases The red bars indicate that the audio is too loud and is being clipped or cut off Chapter 2 Getting Started 51 52 PRESETS INTERACT Pro Presets for an entire device configuration can be saved for the INTERACT Pro maximum of 4 Presets save the configuration currently running on the INTERACT Pro When the Preset is run it re configures every setting on the unit Settings not saved to a Preset include Network RS 232 Phonebook Regional ON OFF Hook State of Telco Telco Configuration Properties and Meter Activation Saving a Preset Make all changes to your configuration you want included in
16. in the INTERACT software Wired Dialer Menu Phonebook Configuration Ringer Melody Country Language Ringer Volume Delete Auto Answer Auto Disconnect LCD Version Wired Control IP Address Chapter 2 Getting Started 11 Wireless Dialer Menu Configuration Ringer Melody Country Ringer Volume Language O Auto Answer Auto Disconnect IP Address Version Frequency RF Radio Test Accessing the Menu The main menu on the wired dialer gives you three options Phonebook Settings and Configuration On the wireless dialer you have Settings and Configuration An asterisk indicates your position in the menus and a down arrow indicates that the menu continues Once in menu mode use the arrow keys to navigate moves the cursor to the right gis a backspace key The A is a delete key or a back key that moves you to the previous screen The M key saves entries and moves the cursor to the next line ACCESS THE MENU e Press MI on the INTERACT DIALER to access the program menu T Phonebook Settings Configuration 12 Technical Support 800 283 5936 Using the Phonebook The Phonebook stores up to 20 names and numbers You can add edit and delete any of the contacts To ADD A PHONEBOOK ENTRY Press M to access the menu options Press Mito select Phonebook Press MI again to select Add oS eS Type the Name using the keypad Note Press a keypad key repeatedly to cycle t
17. input to output connections can be made in the matrix with level control at each cross point Any input or combination of inputs can be routed to any output or combination of outputs The matrix appears with the current routing configuration displayed for all channels The functionality of the matrix screen is described in the following sections The routing legend shows the status of cross points using colored cells that mark the intersection or cross point of the routing from input to output The color of the cross point cell identifies the input type INPUT ROUTING e To route an input to an output click in the routing matrix at the intersection between the input and the output A Mic Input can be designated as gated yellow All other input cross points will be colored green NOTE The current Crosspoint Level is shown to the nearest dB Black cells are restricted routing paths which prevent Telco Headset RX USB RX and Processing channels from being routed back to themselves CLEAR MATRIX BUTTON Press the Clear Matrix button to clear ALL current matrix settings A Confirm dialog appears asking you to confirm the clear matrix operation Use caution when using this feature because the operation cannot be undone Aupio ROUTING MATRIX The numbers and letters along the top and left side of the matrix show the cross point coordinates The Labels for each channel are also shown to make them easy to identify As you move the cursor o
18. microphone activation e Connect the camera to the Camera Control port on the mixer Serial Control Connection You can connect a computer or a control device such as an AMX or Crestron to the INTERACT mixer through the serial control port See the on line INTERACT Serial Commands document for a list of serial commands e Connect the computer to the RS 232 Control port on the back of the mixer using a 9 pin straight through serial cable USB Control Connection You can also connect a computer to the INTERACT through the USB port e Connect computer to the USB port on the front of the mixer using a USB cable Digital Phones If you have a digital PBX telephone service you can run an analog extension from the PBX recommended for best performance or use a digital to analog telephone line converter For more information contact ClearOne Technical Support NOTE If you connect the INTERACT through a digital to analog line converter you will not be able to use the tabletop controller or the INTERACT software dialing interface to make calls You will instead need to dial from the digital phone The phone handset must be kept off hook for the duration of the call e CONNECTING A DIGITAL PHONE Connect one end of the telephone cable into the Line jack on the back of the mixer and the other end into the digital to analog converter 1 Connect the converter s power adapter into an electrical outlet 2 Connect a second tel
19. one tone to sound when the INTERACT is taken off hook and two tones to sound when the INTERACT is on hook CC CONFIGURE RINGER e Select from three available ringer melodies or deactivate the ringer Click Ringer Test to hear the selected ringer e Adjust ringer volume using the Ringer Level Slider PROGRAM LOCAL NUMBE e Enter the Local Number for the INTERACT system This will display on the tabletop controller LCD CONFIGURATION e Select the Country or Region where the phone is being used default is US Canada e Select Flash duration from the Flash Settings list This setting is dependent on your PBX system LEVEL e Receive ALC Auto Level Control is activated by default ALC keeps the telephone audio level consistent with audio levels coming from other sources If de selected the following options will be available Telco Receive Volume allows you to adjust incoming volume gt TEC Click to activate Telephone Echo Cancellation This feature cancels sidetone from the Headset Receive gt NLP Click to activate Non Linear Processing gt DTMF Adjust the level of the DIMF tones that return to the room Telco Transmit Volume allows you to adjust outgoing volume always available e Click Ok to save your settings Technical Support 800 283 5936 LOUDSPEAKER SETTINGS INTERACT AT You can customize your loudspeaker audio in the Loudspeaker settings window of the INTERACT Software Cle
20. screen provides the user access to setting the Gate Mode Gate Ratio Hold Time Attenuation Decay Rate and Control Chairman Override parameters for each microphone SETTING THE GATE Mop rT Set Gate Mode allows you to set the gate mode Choices are limited to Manual On Override On and Auto e Manual On Activates a Mic the microphone contributes to gating parameters e Manual Off Deactivates a Mic the microphone no longer contributes to gating parameters e Override On Activates a Mic the microphone does not contribute to gating parameters e Auto Automatically gates the Mic on or off based on input levels and other parameters programmed into the INTERACT AT e PA Adaptive Mode Uses the audio level on a specified output as the new ambient level when audio is present at the power amplifier This prevents loudspeaker audio from gating on the mic while still allowing people in the room to gate on microphones when they speak provided that their voices are louder than the loudspeaker audio For example you might decide to play background music from a CD player during a presentation PA Adaptive Mode allows you to use the output routed from the CD player as the ambient reference to prevent the CD player s audio from gating on microphones The default is Off ADJUSTING GATE RATIO Gate Ratio specifies how much louder the Mic audio level must be above the ambient noise level before the Mic gates on e Using the slider adju
21. the Confirm dialog box appears click Yes to complete the device removal Technical Support 800 283 5936 Users can click on a device from the Toolbox and drag it into the Flow Window where it s added to the channel they wish to configure for example a microphone is dragged into the Flow and dropped onto Mic Input 3 Once the device is added an icon appears next to that Channel Number Click any Mic Input to launch the dialog window in this case the Mic Input dialog This example shows the microphone we added connected to Mic Input 3 Repeat this process for any device on any of the Channels you wish you configure with a pre configured device If an INTERACT Pro 8i unit is connected to the INTERACT Pro unit click the Enable check box in the Pro 8i Mics Flow to add Mic Inputs 9 16 Microphones and PTT Microphones can now be dragged from the Device Toolbox onto these available inputs Right click a device in the Flow Window e g the microphone we dropped onto Mic Input 3 navigate to the Clear Device option then click on it to remove it from that Channel Push to Talk microphones require a separate add edit procedure Edit Device Device Type Manufacturer Model el PTT Microphone v Guidco Gsx7001xg5 8 30 20 So n0 300 700 9K OK Filters 3 In Device Toolbox expand the PTT Microphone section Double click one of the selections to launch the Edit Device window pictured above select the Device Type Manufacturer
22. the File menu Using the Open browse window locate and select your saved file Click Open The new configuration settings will be sent to the connected INTERACT unit ya i Ss The device will require a reboot Technical Support 800 283 5936 INTERACT MIC EX The MIC EX is a Microphone breakout box with 3 XLR mic line inout channels and a Link Input Output Product features include Front A Power Indicator Back A Link Connectors Connect the link line to the IN connector using RJ 45 cable Connect the breakout box to the mixer using RJ 45 cable and connect the breakout box s OUT connector to the mixer s IN connector B Microphone Connectors Connect up to three Mics the Mics can be Tabletop Mics Button Mics Portable Mics etc Chapter 2 Getting Started 7 8 MIC PODS Mic Pods can be integrated into an INTERACT system to provide for microphone capabilities when necessary A total of three Mic Pod units can be used per INTERACT device One scenario shown below depicts two Mic Pods integrated into an INTERACT system INTERACT System Configuration with Mic Pods Scenario INTERACT AT Mixer Unit INTERACT Dialer to RJ 11 RS232 Adapter to INTERACT RS2382 Port COM Module COM Link Out to Mic Pod 2 Link In Technical Support 800 283 5936 INTERACT DIALERS INTERACT Dialer The INTERACT DIALER is a wired table top controller designed to add functionality to your INTERACT device
23. the INTERACT Software folder located in C Program Files ClearOne Interact 1 0 firmware Chapter 2 Getting Started 21 ER Upload Firmware 1 Click the Firmware Loader button on the toolbar 2 Click the File button 3 Browse to the correct file located in INTERACT Software folder C Program Files ClearOne Interact 1 0 firmware Click Open Click the Update button 6 The File Transfer Progress bar will indicate when the firmware has been uploaded Note Once the update is complete the unit will reboot When the firmware is updated and the unit rebooted it returns to the default settings INTERACT COM UPDATER Updates and enhancements to your INTERACT system are made available through new software and firmware releases which can be downloaded from the ClearOne Web site Once you have installed the new software version you will need to upload new firmware files to your INTERACT units The Updater works for both the COM as well as the COM W devices Connect to the INTERACT unit NOTE Your INTERACT COM must be linked to your INTERACT unit Correct linking and power will be indicated by a blue light on the front of the INTERACT COM IDT ATI L IDNAVA ADI 1 Connect the INTERACT COM to your Computer with a USB cable If you are asked to install drivers follow the onscreen wizard 2 Once the INTERACT COM is connected click the INTERACT COM Updater button on the toolbar or Tools INTERACT COM Updater Click the Select F
24. the Preset In the Flow Control click Presets Enter a Name into one of the available slots Click Save to store the current configuration Click Yes to confirm saving or No to cancel oO ge oe NS Click Close to exit the Preset window Running a Preset 1 Inthe Flow Control click Presets 2 Click the Run button which corresponds to the preset you wish to load 3 Click Close to exit the Preset window DIALER INTERACT Pro In addition to the INTERACT Controller you can manage calls through the Dialer in INTERACT Software You can dial a number redial the last dialed call and disconnect calls You can also use hook flash function mute the microphones adjust call volume and change between Telco and PC modes Making and Receiving Calls OPEN THE DIALER NOTE A connection must be present for the dialer to work on the AT A connection is not necessary for the INTERACT Pro e Click the Dialer icon on the flow window MAKE A CALL Dialer 1 While connected to an active phone line click the ON OFF key You will hear a dial tone 2 Dial the number as you would on a standard phone The number appears on the LCD screen as it dials NOTE You can also pre dial the number and then press the ON OFF key to connect the call Press and hold the pound key to enter a pause in the dialing string Technical Support 800 283 5936 CALL A PHONEBOOK NUMBER 1 Select the Number in the Phonebook list The name and number a
25. this key to delete characters or to go back to the previous screen Down Up Press down or up to navigate through the menu or phonebook Press while in a call to adjust the call volume VOLUME Press while in a call to adjust the call volume id Chapter 2 Getting Started 9 10 USING THE DIALER Managing Calls Most phone specific functions such as dialing a call or adding a phonebook entry will be managed from the wired or wireless dialer Phonebook and dialer actions can be done through software as well To ANSWER A CALL e Press es on the dialer to answer the call When there is an incoming call the phone rings and the LEDs on the microphones flash Note INTERACT can also be set to automatically answer calls using Menu options To Make A CALL 1 Press EZ You will hear a dial tone Yat 2 Dial the number as you would on a standard phone 18005781234 The number appears on the LCD screen Note The dialer accepts a maximum of 44 characters No more than 44 characters can be entered TO PRE DIAL A CALL 1 Dial a phone number You can press fl to delete the last digit entered in the pre dialing string 2 Press g to send the call Note The phonebook key will delete the entire dial string if you press it for two seconds Pressing and holding the pound key for two seconds will insert a pause into the dialing string The duration of the pause is two seconds To Enp A CALL Press co on the diale
26. value also changes the bandwidth value Range 0 18 to 28 85 Bandwidth Available for Notch and PEQ filters only Use the Bandwidth selector box to set the difference between the upper and lower points of a filter s audio passband Bandwidth is the inverse of Q and the two parameters are linked Hence changing the bandwidth value also changes the Q value Range is 0 05 to 5 octaves Bypass Use the Bypass checkbox to bypass the currently selected active filter This feature allows you to configure different filters and save them for future use without having to recreate them Press the Phase button to display the phase relationship of the graphed frequency response appears as a gray line on the active filter graph The phase scale appears on the right vertical axis of the graph Click Bypass All to bypass all filters for the selected input channel The filters are grayed out in graph view and the bypass status is shown in table view Click Remove Filter to delete the selected filter Click Close to apply settings and close the window Chapter 2 Getting Started 57 58 AVAILABLE FILTERS There are eight configurable filter types available All Pass Frequency range is 20 Hz to 20 kHz All Pass changes the phase of the audio signal at the set frequency CD Horn Horn drivers commonly used in arrays in arenas and auditoriums have an inherent 6dB octave high frequency rolloff The CD Horn EQ compen
27. you agree click Next Read the Information screen click Next Select the installation folder click Next Confirm the installation click Next SF es e The Windows Device Driver Installation Wizard will launch click Next This will install the required drivers for the ClearOne INTERACT product line 10 When the Device Driver Installation Wizard confirms the status of the drivers click Finish 11 Repeat steps 9 10 if asked 12 The installation is complete You are ready to use the INTERACT software Navigating the INTERACT Software MENUS AND TOOLBAR e The Menus and Toolbar buttons provide quick access to INTERACT software features such as System Diagnostics Phonebook Firmware Uploader and Event Log e Help is available at any time by pressing the Help Question Mark button from the toolbar or press the F1 key on the PC keyboard eg nd lt a Chapter 2 Getting Started 3 4 CONNECTIONS LIST e When the INTERACT Software is started the software will show all available connections If USB or RS 232 is chosen the software will connect immediately If Ethernet is chosen you will be prompted for a username and password before connecting The software can only make one connection at a time Connections Comid CLEARONE BO em DEVICE TOOLBOX e Lists most common brands of auxiliary audio products Video Codecs Sound Cards VCR s and Amplifiers The audio settings for these devices have been optimized for u
28. 0 sseccesseeeesseeseeeeesneneenes 18 NETWORK CONNEC TION REES 19 USING NETWORK EIERE ee 19 Open the Network Find ccccccccceeccstsseeeeeeeeeeeeeeeeetaaaas 19 Connect to a System on the Network scccrerrrrrrrrrrnn 19 FPRONEB OUP EE 19 PHONEBOOK EDIT EE 19 Open the bhonebook 19 NEIEGKEETEN elen 19 eleieahumber 0c ecccseceeseeeeveeeesveeeevneeeuneetinentins 19 Edit a Phonebook Entry 0 ccccceeecssssssseeetssnsseesseseseseeerseess 19 REGIONAL GET TINGS eege EE eigent 20 Dieses eege eege 20 Setting the Local Tume 20 Referencing a Time ener 20 EVENTE I E 20 USING THE EVENT LO seuseueeeaeegkakeesEsgeugeur uge ES AE SEENEN EEN geg 20 Open Me Event IO suns soansnasonsancecesenadecssacansaancctacenauetacengueneeete 20 A EN a e a EEA E 20 Save the Event og 20 Pont INGS EVON LOO EEN 20 ERROR MESSAGES ccccceccecenececncnscececueaseucececueuscucececueuseusesesagas 21 View Error Messages 0 0 000c0ccceeecssesssesecssesenessseseceeeeeseess EN Clear Error Messages Ak 21 SYTEM CHECK EE 21 OPEN SYSTEM DIAGNOSTICS scesseseeeescuseuececeecuscusaneeeeuseuseeeeneanens 21 R n Systemi CHECKS isipan EA FIRMWARE LOADER EE 21 CONNECT TO THE INTERACT UNIT ccccescecseseeeeecussuseneuesunees 21 UPLOAD UE 22 INTERACT COM UPDATER oosasssscissreirirerrrerrrorrrrirererrrrrrsren 22 CONNECT TO THE INTERACT UNIT ANERER KKK NR KN KKK KENNEN 22 Update Fmmware i i i ii ii iii 22 SERIAL COMMAND S vnciecenciciederece
29. 2011 ClearOne Communications Inc All rights reserved No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications Printed in the United States of America ClearOne reserves specific privileges Information in this document is subject to change without notice U S PATENTS OTHER PATENTS PENDING Chapter 1 Introduction SERVICE AND SUPPORT If you need additional information on how to set up or operate your INTERACT Pro Pro 8i or AT equipment please contact us We welcome and encourage your comments so we can continue to improve our products and better meet your needs TECHNICAL SUPPORT Telephone 1 800 283 5936 USA or 1 801 974 3760 Fax 1 801 977 0087 E mail Tech Support ClearOne com Web site www ClearOne com Sales and Customer Service Telephone 1 800 945 7730 USA or 1 801 975 7200 Fax 1 800 933 5107 USA or 1 801 977 0087 E mail Sales ClearOne com PRODUCT RETURNS All product returns require a Return Material Authorization RMA number Please contact ClearOne Technical Support before attempting to return your product Make sure you return all the items that shipped with your product Chapter 1 Introduction 1 2 IMPORTANT SAFETY INFORMATION Read the safety instructions before using this product This personal speaker phone is not designed for making emergency telephone calls when the power fails Read all safety information before using
30. 5936 Chapter 2 Getting Started INTERACT SOFTWARE OVERVIEW ClearOne s INTERACT software provides an easy interface for configuring system settings and customizing the audio in your INTERACT conferencing system While the INTERACT system is designed to work out of the box for audio conferencing setups INTERACT Software is required to adjust audio levels and equalizer settings for the INTERACT components as well as the auxiliary audio devices Installing the INTERACT Software The INTERACT software is available for download at www ClearOne com Resources Resource Library under the section titled INTERACT This section contains the latest software and firmware releases and documentation for your product To install the software 1 If you are installing from CD on a Windows machine place the CD in the drive tray and close the drive If Autorun is enabled the installer will launch If you do not have Autorun enabled double click your CD drive icon from My Computer and navigate to the Software folder then open the folder 2 Ifyou are downloading the software unzip the downloaded file to a location of your choice Open the folder containing the unzipped setup files From this point the instructions pertain to both a CD or downloaded install Double click Setup exe Once the installation wizard launches read through the instructions Click Next Read the INTERACT EULA click either I Do Not Agree or I Agree If
31. COM W FCC ID FBIDIALER INTERACT DIALER W IC 1970A COM INTERACT COM W IC 1970A DIALER INTERACT DIALER W This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules and Industry Canada ICES 003 These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense This device complies with Part 15 of the FCC Rules and Industry Canada ICES 003 Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by ClearOne Communications could void the user s authority to operate the equipment This equipment must be installed by qualified professionals or contractors in accordance with FCC Part 15 203 amp IC RSS 210 Antenna Requirements Do not use any antenna other than the one provided with the unit This devic
32. ClearOne INTERACT Pro Pro 8i AT User s Manual TABLE OF CONTENTS CHAPTER 1 INTRODUCTION SERVICE AND SUPPORT EE 1 TECHNICAL SUPPORT sccceccecuceecucuececeseecusaecueuecueascueuseesesaeeeeuneenars 1 SALES AND CUSTOMER SERVICE ccscsecececcecuscecuseecuseecuenecueaneeeuneenas 1 PRODUCT RETURNS ccccecscnsnececucucneeeeecucusaeaeceeeeueuseusececenanseneaeeugas 1 IMPORTANT GSAFEIWVINEORHMATION 2 CHAPTER 2 GETTING STARTED INTERACT SOFTWARE ONMEHWVIEW 3 INSTALLING THE INTERACT SOFTWARE sssanansnnnunnnnnnnnnnnnnnnnnnnnnnn 3 NAVIGATING THE INTERACT SoFTWARE sccccscsccecuscecencecunaeeeeenes 3 Menus and TOODA E d Comecions EE 4 DeViCE TOOIDOX CIRE 4 OM Wie D weie ACRE CA ME 4 Online Offline INGICATON ooo ccecceccseeeeeuaeeeeeeneeeevuneeeeuaeees 5 Status e eler tee 5 CONNECTING TO LUC 5 Seral GOMMECTION EE 5 Network E elt ne 5 UOB EE 5 WORKING OFFLINE ccecccceccecuccecucceceeeseecusaecuseecueaueusueeeausaneeeaeaesans 6 Creating a New File vcccccececieeeeacteeedeeraniiavaataaraenes 6 EGUNO an EXS UNG e EE 6 MEAT O an E E 6 NERA CGT MICEX EE Z Me e RE 8 INTERACT DAI Ee ergeet deg 9 INTERACT DIALER 0 ccccscecssccccecesssceceecucuecesuscncueceeuseuenseessses 9 INTERACT DIALER W WIRELESS ssssssnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 9 USING THE DIALER EEN 10 MANAGING wi EE 10 is ET EE 10 JohMakeacCall ccccccceccecseeeseeeneeseuaeeeeuaneeevaneeeeeanenes 10 To PES Ia a e EE 10 leg rie er e EE 10 To Mute Un
33. NKER REENEN ENN 32 Adjusting TECH 32 Learn about e e 32 COMMUNICATIONS SETTINGS INTERACT AT Se Vasen 33 silver e 33 STU OIF de EE 33 SERIAL PORT SETTINGS AT ONLY cccccceeeeeeeseseeeeeeeeneeeeeeneenenes 33 Configure Camera Hot Se KEIER PONE sscssocseonssontscanesendesanstenenecenunemeatarerscenstese 33 Learn about FOW OPO EE 33 Ranio Settinas INTERACT Pro AND AT cccceeeeceeeececneceees 34 ClearChannel Aecsesoment 34 Enable Radio e 34 RECORD OUTPUT SETTINGS INIERACTAT 34 ADDING A DEVICE LABEL ceceecececucuccececeecusnucuceceenenecucueesunaeas 34 METERS AND VOLUME un EN RER NEE EN ENNEN ENK KN KKK EN ENKER REENEN ENN 34 Adjust VOUS ait este acres eege 34 Learn about Using Meters cccccccccccssssssssenessnsneeeserseess 34 MIC AND MIC EX SETTINGS INTERACT AT ONLY 39 LEVEL nsansnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 35 PROCESSING EE 35 Ao TIN E 36 Setting the Gate Oe e 36 Adjusting Gate RAO iw icxsasiatave seateved dwnenwseunnennsbnegelenteewaveutece 36 Adjusting Hold TIME E 36 TABLE OF CONTENTS Adjusting Decay EE 36 Enabling Chairman CUvemde 36 PLAYBACK INPUT SETTINGS INTERACT Af nn 37 ADDING A DEVICE LABEL enka KKK KN KKK EN ENKEN K ENKE EN EN ENKEN 37 EUAN ve EEN 37 Use EQUANZETS vaasistucscecvecducicusecee teheedduadanaddnidanesdarvindndetederletee or STEREO MIX tt Aeddi 37 Enable Stered DEE oF METERS AND VOLUME daer NEEN 37 Adjust e IC
34. NPUT SETTINGS INTERACTAT ees 29 ADDING A DEVICE LaApEL kk KKK ENK NR KKK EN ENNEN EN KKK KKK EEN ENN 29 EQUALIZATION wu cecsseccecececucnenececusaueececeeususauceaeceeugueaucesunasseceaeaugas 29 Biere S i cei txe cate sairencnestcrretintsandesadacedesGhetedtidnehedaadasinsss 29 Learn about Equalization ccc tttttitiienereeeeees 29 NIE ergeet 30 METERS AND Ale 30 Adjusting VOIUME geneet ae 30 Learn about Using MeTeIS 0ccccccceceessesssesseeseessereeneesees 30 Re NT RE 30 CAMERA CONTROL SETTINGS w ccsccceccececuccucuscecuececuseeceeesceeaseeeunens 30 To Open the Camera Control WiINdOW ccc 30 To Set Camera Presets reier rerien rreren 30 TO Test Camera Presets eneco noerdin 30 DIALER INTERACTAT 31 MAKING AND RECEIVING CALLS ccceccsceececnscecuscecuseecueaeseeeenenanes 31 Open the DIGI EE 3l Make EEN 31 Call a Phonebook Number 31 Enda CoOlll oacccassesccaennaatensasyacsesuaeneannanetanasamueaeaentemanenasieedeseaesee SN Redial len 31 Send a Flash le NEE 31 GALL SETTINGS eebe a A a E 32 Mute Unmute Microphones All Mic Channel 32 Adjust Call VOUE cnsisisieisserssaieeeieagonteortauniewsauesteredoeadere eres 32 Return to the Configuration Screen 32 DOGS EE 32 LINE OUTPUT SETTINGS INTERACT AT ee 32 ADDING A DEVICE LABEL ceceecececucuccucecececuenucececueueeecucecesueaeas 32 ei ATION RE 32 Using ge 32 Learn About EQUAIZATION EE 32 METERS AND VOLUME un EN RER NEE EN ENNEN EN ENER KKK E
35. NTERACT Software You can dial a number redial the last dialed call and disconnect calls You can also use hook flash function mute the microphones and adjust call volume Making and Receiving Calls OPEN THE DIALER NOTE A connection must be present for the dialer to work on the AT A connection is not necessary for the INTERACT Pro e Click the Dialer icon on the configuration screen NA Ge f N VI A K CA Al Vv ANINI Tea WAH L Dialer 1 Click the ON OFF key You will hear a dial tone 2 Dial the number as you would on a standard phone The number appears on the LCD screen as it dials N CALL A PHONEBOOK NUMBER NOTE You can also pre dial the number and then press the ON OFF key to connect the call Press and hold the pound key to enter a pause in the dialing string 1 Select the number in the Phonebook list The name and number appear in the display window 2 Click the ON OFF button to dial the displayed number TIP You can also double click the number in the Phonebook list to Initiate a call E upps A f Na CND A UALL e Click the ON OFF button REDIAL A NUMBER e Click the Redial button CSSR C NO SEND A FLASH CY Aw wa SIGNAL e f your telephone service includes call transfer call waiting or conference calling you can use the Flash button to invoke these features Refer to your local telephone service provider for details Chapter 2 Getting Started 31 32 Cal
36. NWASSsS et Tool BOL A 2 eee NG He Ol SS FAHA HOI I8 VIS Am MESSE AS eaog See A Se TNT English Translation The equipment is for business use Class A and has acquired electromagnetic conformity registration Sellers and users are required to take caution in this regard Taiwan Compliance NCC WarniNG MESSAGE IN CHINESE AAU AR aH AB LR JRA EE E SAAR gt JPA R RE Ut REE RE SD SR BS A ULE PE AU BLT DREI EE URE F SIG ge e AO UM a gt RC a LIE SEZ MR a Ek Ee AL GR SEV a TRY BR EECH NCC WaRNING MESSAGE IN ENGLISH According to Administrative Regulations on Low Power Radio Waves Radiated Devices Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original characteristic as well as performance to an approved low power radio frequency devices The low power radio frequency devices shall not influence aircraft security and interfere legal communications If found the user shall cease operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Chapter 3 Compliance 63
37. RACT system These devices are listed in the Device Toolbox Adding a Device Label e Users can change the device label by clicking the text box next to the desired output label for example Output 2 Replace the default label with a new name for the output e You can also add your Playback device to the Device Toolbox using the Device Toolbox Editor which allows you to specify the Manufacturer and Model Levels LEVEL TAB 1 Adjust the Output Gain using the slider control Output Levels are monitored via the Output Level Meter 2 Click NOM Number of Open Mics Constant Level to toggle NOM on and off NOM maintains a constant output level by automatically adjusting gain levels based on the number of mics gated on and routed to the selected output channel NOM reduces the output level proportionally by 3dB for every doubling in the number of open mics By default NOM is active 3 Click Mute to silence the channel Chapter 2 Getting Started 59 60 Chapter 3 Compliance COMPLIANCE WARNING The country code must be set correctly in the INTERACT software to ensure that the unit operates properly when connected to the Telco network and that it complies with the country s Telco requirements Changing this code to a country other than the intended country of operation might cause thr INTERACT Pro amp INTERACT AT devices to be non compliant FCC Part 15 ICES 003 RSS 210 Compliance FCC ID FBICOM INTERACT
38. TTINGS INTERACT AT Click the Headset USB RF drop down to add a headset to the INTERACT mixer console Once selected click the headset icon to launch the Headset USB Settings window Telephone Mode Set LINE JACK ACTIVE AND HEADSET INTERACT COM Active Check to adjust settings for this telephone mode E EVELS Telco Headset Rx Adjusts the Telco Headset Receive Levels Telco Headset Tx Adjusts the Telco Headset Transmit Levels USB Rx Adjusts the USB Receive Levels USB Tx Adjusts the USB Transmit Levels Mute Click the Mute button to mute any of the above settings INTERACT COM Active Check to adjust the headset configuration HEADSET CONFIGURATION Telephone Set Click the drop down to select the telephone set you will use with the headphone USB Breakout Box configuration RJ 11 Pin Out Choose the drop down setting which best describes your pin out configuration Speaker Gain Adjusts headset Speaker Gain Mic Gain Adjusts headset mic gain Telephone Line Echo Cancellation Default On Activates Deactivates Telephone Line Echo Cancellation Non Linear Processing Default On Activates Deactivates Non Linear Processing Automatic Level Control Default On Activates Deactivates Automatic Level Control USB CONFIGURATION Standard Mode or Office Communicator Lyne Mode Chooses between either Standard USB Mode or Office Communicator Mode used only with Microsoft Office Communicator or Microsoft Lync Th
39. These devices are listed in the Device Toolbox section NOTE If your device is not listed you can configure it manually or add it to the Device Toolbox using the Device Toolbox Editor Adding a Device ADDING DEVICES TO THE DEVICE TOOLBOX Click the plus sign to expand a category Right click the category name and select Device Toolbox Editor Click the Add button From the Device Type dropdown choose the category of device you re adding Enter a Manufacturer name into the Manufacturer field and a Model name number into the Model field oe fe 5 If the device uses a Stereo connection click the Stereo radio button This setting enables input output assignment for the stereo channels 6 EQ Sliders are available for the Low Mid and High frequency ranges Adjust the EQ sliders as needed to set a desired sound quality level for each device 7 Use the Output Gain Slider to adjust the default output level for your device 8 Click Ok to save Cancel to abandon the changes EDITING DEVICES 1 Click the plus sign to expand the category with the device you want to edit 2 Right click the specific device to edit click Edit 3 Follow steps 4 7 from Adding Devices to the Device Toolbox to complete the edit process 4 Click Ok to save Cancel to abandon the changes DELETING DEVICES 1 From the Device Toolbox click the listed device you wish to delete 2 Click the Delete button when
40. W and the INTERACT Unit E a e Technical Support 800 283 5936 NETWORK CONNECTION Network Connection allows you to connect to any INTERACT system on your network using an IP address or a unique network name Using Network Find Open THE Network FIND Click the Network Find button on the toolbar or use the menu option Tools gt Network Find _ NOTE INTERACT Software will automatically detect units located on the same subnetwork You only need to use Network Find to locate units outside of the subnetwork This is based on the assumption that your LAN is configured correctly If your LAN is not configured correctly please refer to your IT Administrator CONNECT TO A SYSTEM ON THE NETWORK 1 Enter the IP Address or Network Name of the system to which you want to connect 2 Click Ok 3 You will see a Password Prompt window Enter the User Name and Password of the networked system 4 Click Ok The system icon will appear in the Connection list and the Configuration screen will open PHONEBOOK INTERACT Software features a Phonebook utility which stores up to 20 phone numbers These numbers are also assigned a speed dial number for dialing convenience through the INTERACT Controller Phonebook entries are listed in alohabetical order soeed dial number or number You can add edit or delete an entry from the Phonebook window Phonebook Edit OPEN THE PHONEBOOK e Click the Phonebook button on the toolbar or u
41. Zone 5 Click Ok to save settings and close the window If the device is connected to a network using DHCP Time Server is included with DHCP options and will auto populate depending on those settings EVENT LOG The Event Log keeps a user definable record of events such as passwords dialing reboots and errors The selected events are tracked and listed in the Event Log The INTERACT software must be connected to a unit to view the Event Log Using the Event Log OPEN THE EVENT LOG e Click the Event Log toolbar button or use the menu option Tools gt Event Log TRACK EVENTS e Select the events you would like to log SAVE THE EVENT LOG 1 Click the Save button 2 Name the file 3 Click Save The log is saved as a ixt file PRINT THE EVENT LOG 1 Click the Print button 2 Select the printer 3 Click Print Technical Support 800 283 5936 Error Messages When the INTERACT system encounters an error an Error Icon will appear in the lower left corner of INTERACT Software Review this log to troubleshoot problems J Gesang m ER ob N A ae Ed VIEW ERROR MESSAGES e Click the Error Icon A in the lower left corner of the INTERACT window CLEAR ERROR MESSAGES e Click Clear NOTE Users can also select and copy error messages SYSTEM CHECKS NOTE To perform a diagnostic the INTERACT system must be connected The System Checks window allows you to check your INTERACT system to be sure
42. all parts of your system are connected and working properly You should run the system checks before all uses of the INTERACT and once a week to troubleshoot any problems Open System Diagnostics e Click the System Checks toolbar button Alternatively System Checks can be selected from the Tools gt System Checks menu option a RUN SYSTEM CHECKS e Click the Start button You will hear a tone as the INTERACT checks attached loudspeakers and mics When the check is complete lights will indicate the status of each component Green indicates the part is connected and functioning Red indicates a problem with the component FIRMWARE LOADER Updates and enhancements to your INTERACT system are made available through new software and firmware releases which can be downloaded from the ClearOne Web site Once you have installed the new software version you will need to upload new firmware files to your INTERACT units Connect to the INTERACT Unit Click the INTERACT unit icon in the Connection list If you are connecting via IP you will be prompted to enter the User Name and Password defaults are User Name clearone Password interact all lower case Once a connection is established the Configuration screen will appear and the unit name and online status will be displayed It is recommended that you make a backup of your original Site File located in the same location you saved the file The firmware will be located in
43. arEffect ENABLE CLEAREFFECT e Click the ClearEffect On Off button The indicator will turn green when ClearEffect is enabled This setting only effects Telco receive audio LEARN ABOUT CLEAREFFECT e When ClearEffect is enabled it causes the audio coming from the telephone line to emulate wideband audio It does this by adding high and low frequencies to the audio signal creating a fuller sound Using this feature is optional Equalization Use EQUALIZERS e Increase and decrease the Low Mid and High frequencies using the Equalization sliders Levels can be adjusted from 12 dB to 12 dB LEARN ABOUT EQUALIZATION e Equalization in INTERACT Software is very similar to bass and treble adjustments on a stereo Increasing or decreasing the different frequencies allows you to customize loudspeaker audio and provide the optimal listening experience for your users Using this feature is optional Mute e Click Mute to silence all output to the loudspeakers Meter and Volume ADJUST VOLUME e The loudspeaker volume has been optimized for use with the INTERACT system You can increase or decrease loudspeaker volume as desired LEARN ABOUT METERS e The meters are peak meters which show the audio level The nominal level is 10 dBu The meter bars move from green to yellow to red as the volume increases If the meter shows red decrease the volume Red indicates clipping Chapter 2 Getting Started 39 40 INTERACT COM SE
44. check box Mute your PTT microphone at the microphone element Watch the Pre Gain Meter for the highest level this is the electronic noise of you PTT Microphone connecting Set the PTT threshold to this level Now when the PTT microphone is muted and the Pre Gain Meter reaches the set level the microphone channels AEC will freeze adaption and stop any echo artifacts from being transmitted to the far end of the conference Technical Support 800 283 5936 e Filter Click to apply filtering to each independent Mic Input Start by clicking Add Filter Adjust the filter placement by moving the point along the grid Hz dB deg gt Alternatively press the Table View button to toggle the display between graph view and table view Table view displays filter settings in table format for all filters configured for the input channel Clicking on a row in table view selects the filter displays the current settings for that filter and allows you to edit the values in the setting fields Changes made in the setting fields are immediately reflected in the table To adjust the Active Filter click the fields along the top row gt Active Filter Selects the filter to adjust gt Type Sets the type of filter applied gt Frequency Use the Frequency selector box to set the center frequency in Hertz for the filter you are configuring The Range is from 20Hz to 20kHz in 1Hz increments the default is 1KHz gt Gain Availabl
45. d by ACTA The mixer unit of this equipment contains among other information a product identifier in the format US AAAEQ TXXXX If requested this information must be provided to your telephone company The REN is used to determine the number of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to obtain the maximum HENG for the calling area The REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the n
46. e USB Configuration is used to define the function of the PC button on the wired and wireless controllers When in Standard Mode the PC button and the Telephone button on the controller have the same function In this mode the controller is always used to initiate Telco calls regardless of whether the PC or Telephone button has been pressed However when the USB Configuration is set to Office Communicator Mode pressing the PC button on the controller allows the controller to dial Office Communicator or Lync calls when OC or Lync are running on the connected PC When in this mode the status displayed on the controller changes to Lync when the PC button is pressed Technical Support 800 283 5936 INTERACT Pro The INTERACT Pro is a mixer with eight 8 Mic Inputs eight 8 Line Outputs two 2 Line Inputs Processing Channels four 4 Presets and a built in Telephone Hybrid Features of the INTERACT Pro include Front A On Off hook indicator B Microphone Indicator Indicators show which microphone channels are active C Output Metering Shows current meter level of output chosen as volume channel in the Dialer window D USB 2 0 Compatible Input Back A Telephone Interface Used to connect an analog phone line to the INTERACT B RS 232 Control Port Used to connect to the INTERACT Software or control from a 3rd Party controller such as AMX or Crestron C Ethernet Port 10 100 Mbps
47. e auxiliary device that is connected to the Line In jack on the INTERACT mixer Line Input devices include video codecs CD players and sound cards NOTE Many of the most common Line Input devices have been pre configured for optimal performance with the INTERACT system These devices are listed in the Device Toolbox Adding A Device Label e You can add the Manufacturer and Model of your connected Playback device using a serial command e You can also add your Playback device to the Device Toolbox using the Device Toolbox Editor which allows you to specify the Manufacturer and Model Equalization USING EQUALIZERS e ncrease and decrease the Low Mid and High frequencies using the Equalization Sliders Levels can be adjusted from 12 dB to 12 qB LEARN ABOUT EQUALIZATION e Equalization in INTERACT Software is very similar to bass and treble adjustments on a stereo Increasing or decreasing the different frequencies allows you to customize loudspeaker audio and provide the optimal listening experience for your users Using this feature is optional Chapter 2 Getting Started 29 30 Mute e Press the Mute button to silence audio on the Line Input Meters and Volume ADJUSTING VOLUME 1 Get an Audio Signal from the Line Input device 2 Adjust the Audio Level using the Volume slider LEARN ABOUT USING METERS e The Peak Meters are used to measure the Audio Level with the meter bars moving from green to yell
48. e for PEQ filters only Use the Gain selector box to set the gain value for the filter you are configuring The Range is from 15 to 15dB the default is OdB gt Q Available for Notch and PEQ filters only Use the Q Quality Factor selector box to select the ratio of the center frequency divided by the bandwidth Q is the inverse of bandwidth and the two parameters are linked Therefore changing the Q value also changes the bandwidth value The Range is from 0 18 to 28 85 gt Bandwidth Available for Notch and PEQ filters only Use the Bandwidth selector box to set the difference between the upper and lower points of a filter s audio passband Bandwidth is the inverse of Q and the two parameters are linked Hence changing the bandwidth value also changes the Q value The range is 0 05 to 5 00 octaves gt Bypass Use the Bypass checkbox to bypass the currently selected active filter This feature allows you to configure different filters and save them for future use without having to recreate them Press the Phase button to display the phase relationship of the graphed frequency response appears as a gray line on the active filter graph The phase scale appears on the right vertical axis of the graph Click Bypass All to bypass all filters for the selected input channel The filters are grayed out in graph view and the bypass status is shown as on the table view Click Remove Filter to delete the selected filter
49. e has been designed to operate with the antenna listed below and has a maximum gain of 2 0 dB Antennas not included in this list of having a gain greater than 2 0 are strictly prohibited for use with this device The required antenna impedance is 50Q Pulse Model W1030 To reduce potential radio interference to other users the antenna type and Its gain should be chosen so that the Equivalent Isotropic Radiated Power E R P is not more than that permitted for successful communication FCC IC RF Radiation Exposure Statement This equipment complies with the FCC IC radiation exposure limits set forth for portable transmitting devices operating in an uncontrolled environment End users must follow the specific operating instructions for satisfying RF exposure compliance e The equipment should only be used or installed at locations where there is normally at least a 20cm separation between the antenna and all persons NOTE The DIALER W contains an internal antenna while the COM W uses an external antenna e This transmitter must not be co located or operating in conjunction with any other antenna or transmitter e Changes or modifications not expressly approved by the party responsible could void the user s authority to operate this equipment Technical Support 800 283 5936 FCC Part 68 Compliance US FBIBROOBINTERACT Ringer Equivalence Number REN 0 0B ac This equipment complies with Part 68 of the FCC Rules Requirements adopte
50. each Mic Input independently Mute Click Mute to mute each input independently P Pwr Click the P Pwr ON by default button to activate deactivate Phantom Power on each Mic Input independently Processing Tab System Settings AEC requires a physical output reference to track output gain changes Therefore when using virtual AEC references output gain tracking must be used in order to provide level information to the AEC process Choose the appropriate output s for the AEC to track gain changes when using the Virtual Reference s If you are using Mono mode only one AEC reference is used If you are using Stereo Mode both AEC references are used NOTE Only use stereo mode if using true left and right channels AEC Click the AEC button ON by default to toggle Acoustic Echo Cancellation ON and OFF The radio buttons below set the strength of the NLP Non Linear Processing setting NLP Default is Soft Click a radio button to set the Non Linear Processing level or deactivate the feature Be aware that setting the NLP to higher levels may affect the full duplex capabilities of your conferencing system NC Click the NC button ON by default to toggle Noise Cancellation ON and OFF use the slider to adjust Cancellation Depth Use the lowest amount of depth possible for best audio performance Enable PTT Check the PTT box to enable Push To Talk To set up PTT you must Activate the Pre Gain Meter by selecting the
51. ecessary modifications to maintain uninterrupted service This equipment uses an RJ11C jack that is used to connect this equipment to the premises wiring and telephone network This RJ11C jack complies with the applicable FCC Part 68 Rules and Requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details WARNING The country code must be set correctly in Console to ensure that the unit operates properly when connected to the Telco network and that it complies with the country s Telco requirements Changing this code to a country other than the intended country of operation might cause INTERACT devices to be non compliant 304 If you experience problems with this equipment contact ClearOne Communications 5225 Wiley Post Way Suite 500 Salt Lake City Utah 84116 or by phone at 800 945 7730 for repair and warranty information If the equipment is causing harm to the telephone network the telephone company may request that the equipment be disconnected until the problem is resolved No user serviceable parts are contained in this product If damage or malfunction occurs contact ClearOne Communications for instructions on its repair or return Connection to party line service is subject to state tariffs Contact the state public utility commission public service commis
52. ephone cable from the converter to a PBX phone Consult the converter s user manual for more information Chapter 2 Getting Started 27 28 DEVICE TOOLBOX INTERACT AT The Device Toolbox Editor allows you to add audio devices to the pre configured Device Toolbox list for future system setup You will need to save the INTERACT file which can then be imported into the next INTERACT AT unit you are configuring If you want to only copy over the settings for a specific device you will need to copy and paste the settings Using the Device Toolbox Editor OPEN THE Device TOOLBOX EDITOR 1 Select the device category from the Device Toolbar click the symbol to expand 2 Right click the device to edit and select Device Toolbox Editor 3 Alternatively from the Tools menu select the Edit Device List option ADD A DEVICE Click Add Select the Device Type from the Device Type list Enter the Name of the Manufacturer Enter the ModelNumber of the device Enter the Equalization levels and the Gain settings OS oS po Po Click Ok The new device will appear in the Toolbox Editor window and in the Device Toolbox Cor A DEVICE 1 Inthe Device Type list select the device you want to modify 2 he Edit Device window opens Make the desired changes 3 Click Ok DELETE A DEVICE 1 Inthe Device Type list select the device you want to delete 2 Click Delete 3 Click on the Ok button
53. epresents the audio levels in decibels for each level setting Mute Independently mutes the specific channel ALC Automatic Level Control maintains a consistent level on the Headset Rx channel NOM Number of Open Mics Default On As more mics gate on the output level increases therefore a constant channel must be maintained If the number of mics double the NOM drops the level at output by 3dB This way a constant is maintained as mics gate on and off If a large number of mics are connected leave this set to the default setting On LEC Line Echo Cancellation Default On Suppresses echo when activated NLP Non linear Processing Default On Click the NLP button to activate Non linear Processing Configuration USB CONFIGURATION HE A Standard Mode or Office Communicator Lyne Mode Chooses between either Standard USB Mode or Office Communicator Mode used only with Microsoft Office Communicator or Microsoft Lync The USB Configuration is used to define the function of the PC button on the wired and wireless controllers When in Standard Mode the PC button and the Telephone button on the controller have the same function In this mode the controller is always used to initiate Telco calls regardless of whether the PC or Telephone button has been pressed However when the USB Configuration is set to Office Communicator Mode pressing the PC button on the controller allows the controll
54. er Select one of the three ringer melodies ST s e se Press Mito save the selection and return to the Settings menu Note Once you select a melody you will hear it played through the speakers O ADJUST THE RINGER LEVEI Press MI to access the menu options Ya Scroll to Settings and press M Ringer Level 1 2 3 Scroll to Ringer Level and press M 4 Use dl or 4 to adjust the volume D Press M to save and return to the Settings menu Note Ringer volume is indicated by a horizontal bar on the LCD screen O SELECT AUTO ANSWER SETTING 1 Dress M to access the menu options Yar Scroll to Settings and press M After 2 Rings After 4 Rings Disable 2 3 Scroll to Auto Answer and press MI 4 Select After 2 Rings or After 4 Rings Or Select Disable to deactivate the Auto Answer function 5 Press Mito save and return to the Settings menu A CC IW i ACTIVATE AUTO DISCONNECT Press Mito access the menu options Scroll to Settings and press M Scroll to Auto Disconnect and press M Select Enable or Disable oY Ge E Ve Press M to save and return to the Settings menu Note When enabled Auto Disconnect will automatically hang up the phone once the other end is disconnected 14 Technical Support 800 283 5936 Configuration The configuration menu provides options for selecting countries languages and RF as well as configuring the Flash setting lO gt amp JS
55. er the IP Address Subnet and Gateway addresses 4 Select Use DNS if you have a Domain Name Server and want name resolution to use a network name for your static IP address 5 Set a Use Name and Password for access when connecting over IP The default user name is clearone The default password is interact these are not case sensitive 6 Click Ok to save the settings and close the window Setup IP FILTERING e Enter specific IP addresses that will be allowed to access the INTERACT system e P filters allow you to restrict access to your INTERACT system Only computers with the specified IP address can connect to INTERACT e You can specify a range of IP addresses by using zeros For example entering 192 168 105 0 will allow any IP addresses in the 192 168 105 1 to 192 168 105 254 range to access the INTERACT system Serial Port Settings AT Only Ke 1 If you are connecting a camera for voice tracking mode set the Baud Rate to match the baud rate indicated in the camera specifications IFIGURE CAMERA PORT Select Flow Control to enable hardware flow control Click Ok to save settings and close the window CONFIGURE CONTROL PORT 1 Select the Control Port Baud Rate that matches the baud rate of the PC COM port or the control device 2 Select Flow Control to enable hardware flow control 3 Click Ok to save settings and close the window LEARN ABOUT FLOW CONTROL e Flow Control is the regulat
56. er to dial Office Communicator or Lync calls when OC or Lync are running on the connected PC When in this mode the status displayed on the controller changes to Lync when the PC button is pressed ADSET CONFIGURATION Telephone Set Click the drop down to select the telephone set you will use with the Headset configuration This automatically changes the pin out and gains for that phone If you wish to use a phone not in the list you can choose Custom and change the settings manually RJ 11 Pin Out Choose the drop down setting which best describes your pin out configuration Coarse Speaker Gain Adjusts Coarse Speaker Gain for the headset jack Coarse Mic Gain Adjusts Coarse Mic Gain for the headset jack Chapter 2 Getting Started 55 56 TELCOS INTERACT Pro You can set user Telephone Preferences as well as Country and Flash settings in the Telephone Settings window Telephone Settings PREFERENCES e Select 2 Rings or 4 Rings for the Auto Answer setting or select Disabled if you want to manually answer Calls e Select Auto Disconnect if you would like INTERACT to disconnect when it detects loop drop or call progression Audible Connect Default On Audible Connect is a courtesy tone letting the user know when the phone is on or off hook Ca SONFIGURE RINGER e Select from three available ringer melodies or deactivate the ringer Click Ringer Test to hear selected melody e Adjust ringe
57. ferences improves AEC performance The two virtual references are shown on the far right side of the Matrix OGated crosspoint i Virtual Ref 1 Processing A Processing B o Processing C lei virtual Ref 2 o Output amp o 2 reien 1x Output 4 a Output 5 Output 6 ee o oo 6 6 6 oupu7 gt Output 2 Output 3 Output 1 Mic Input 1 1 Mic Input 2 2 0 Mic Input 3 3 0 Mic Input 4 4 0 Mic Input 5 5 Mic Input 6 6 Mic Input 7 7 0 Mic Input 8 8 oa RSR heads 1x 2 Da e BW o a ff HI ft ft ff Ht ff Ht ff HI if ttt Ff Ht ne Headset RX N SW HR Processing A 4 Ei Processing B 6 is Processing C Ka H KR NM on RS Eo Eo H Line Input 1 Line Input 2 Telco RX R Usb RX w Use virtual references when your output to the amplifier contains audio not wanted in the AEC Reference such as local microphones Route the inputs that contain audio that needs to be canceled like receive from telco or video codecs etc to your virtual reference s This gives you the capability to reinforce local microphones into the room and not have them included in your reference NOTE If the channels selected for a virtual reference use Processing or Faders you should select the processing or fader channel as the virtual reference source This pro
58. flects the Input Output Decibel Levels with the selected Gain setting Threshold Determines the RMS level at which the compressor begins to operate Range 60 to 20dBu Default OdBu Ratio Changes the rate of compression applied to the input signal as the signal exceeds the threshold level Range 1 1 to 1 20dB Default 1 1 Attack Determines how quickly compression is enabled It is calibrated in milliseconds Range 0 to 100ms in 0 5ms steps Default 10ms Release Determines how quickly compression is disabled Range 100ms to 2 seconds in 10ms steps Default 500ms Input Meter This peak meter shows the level of the signal as it enters the compressor Compression Meter This peak meter shows the instantaneous compression value at a given time Mute Silences each processing channel independently Gain Slider independently adjusts the gain level for each processing channel Levels for each channel are reported in the corresponding meter The meter displays post processing and post gain levels Technical Support 800 283 5936 OUTPUT SETTINGS INTERACT Pro The Output Settings window is used to customize and configure the audio being sent to the auxiliary device that is connected to the Line Out jack on the INTERACT mixer Line Output devices include Video Codecs CD Players Amplifiers and Sound Cards NOTE Many of the most common Line Output devices have been pre configured for optimal performance with the INTE
59. hrough its characters Press M to advance to the Number field Type the number using the keypad Press Mito advance to the Save option ON OO Press M again to save the entry and return to the Phonebook menu Note Entries added to the phonebook through the wired dialer are assigned the speed dial number 0 This really means there is no speed dial associated with this number You must use the INTERACT software to edit the speed dial To EDIT A PHONEBOOK ENTRY 1 Press M to access the menu options Ta 2 Press M to select Phonebook Sales Team 3 Scroll to Edit and press M 8886451234 4 Scroll to a desired name and press M 5 Make changes to the name and number 6 Press Mito advance to the Save option 7 Press M again to save the changes and return to the Phonebook menu Fi rrr N B IZAN F Pace CC ITA Jee lee R HONEBOOK E NTRY a Press M to access the menu options Scroll to Delete and press M Choose the entry you want to delete EH E Io SS Press M to delete the entry return to the Phonebook menu Chapter 2 Getting Started 13 Adjusting the Settings You can select ringer melodies adjust ringer volume select the auto answer setting and activate auto disconnect in the Settings menu TO SELECT A RINGER MELODY Press M to access the menu options A Scroll to Settings and press MI Ringer Melody Ringer Level Press M again to select Ringer Melody par uto Answ
60. ile button Browse to the correct file located in C Program Files ClearOne Interact 1 0 firmware Click Open Click the Update button During the upgrade process you may be asked to install drivers these USB device drivers are necessary to continue the INTERACT COM update Follow the prompts in the Device Driver Wizard to complete driver installation and INTERACT COM Update SR St es ZS Technical Support 800 283 5936 SERIAL COMMANDS The INTERACT Serial Commands guide can be found as a separate document The document contains a list of applicable Serial Commands for the INTERACT AT and INTERACT Pro models along with their uses and applications Connecting with Telnet Users can connect to any unit via RS 232 and Telnet Available Telnet commands are the same as those used in the Serial Command section of the INTERACT Serial Commands guide e Use the Client of your choice e Telnet uses Port 23 e The Username and Password are the same as used by INTERACT The default username is clearone and the default password is interact both lowercase NOTE The INTERACT Pro 8i cannot be controlled through RS 232 and Telnet CIS RTS NOTE To avoid communication errors ClearOne recommends using all nine pins when connecting to the RS 232 port Chapter 2 Getting Started 23 INTERACT AT The ClearOne INTERACT AT is a mixer that interfaces with the MIC and MIC EX via an RU 45 cable It is equipped with two 2 L
61. ine Inputs two 2 Line Outputs a 5 Watt Amplifier and Telephone Hybrid Features of the INTERACT AT include Front A On Off hook indicator B Microphone Indicator Indicators show which microphone channels are active C Input Metering Shows current Inout Level D USB 2 0 Compatible Input Back A Telephone Interface Connect an analog phone line to the INTERACT B RS 232 Control Port Used to connect to the INTERACT Software or control from a 3rd party controller such as AMX or Crestron C Camera Control Video System Control Architecture port used to control a VISCA compatible camera D Ethernet Port 10 100 Mbps Ethernet port The LEDs adjacent to the port indicate connection status and packet traffic activity E MIC Pod Link In Input Input for the INTERACT MIC Pod accessory The INTERACT MIC EX INTERACT COM and INTERACT COM W can also be placed on this port F Playback Record Input Outputs Left and right channel input and output RCA jacks used to connect playback and recording devices G Line Input Output Mono line input and output RCA jacks H Speaker Outputs Left and Right Push Terminals 5 Watts Channel OC Power Adapter Input 12 VDC 1 25A WARNING Use the Link In and Link Out ports with INTERACT Devices ONLY Connecting any other devices to the Link In and Link Out ports including ClearOne Converge and Converge Pro products or Power Over Ethernet PoE devices will result in severe equipment damage
62. ion of the transmission and reception of data between two devices ClearOne recommends enabling Flow Control on the INTERACT system Chapter 2 Getting Started 33 34 Radio Settings INTERACT Pro and AT The Radio Settings tab allows the user to customize wireless settings for INTERACT components 1 Click Radio Enable to activate deactivate the wireless radio used by the INTERACT hardware 2 Radio Frequency is selected by clicking on and selecting a frequency from the Radio Frequency drop Dox 3 Assign a unique ID to your INTERACT device CLEARCHANNEL ASSESSMENT e ClearChannel Assessment scans the radio channel frequency chosen for your INTERACT device and reports whether there is traffic on that frequency Click Run to start this process ENABLE RADIO STATISTICS 1 Click the Enable Radio Statistics check box to display Link Quality RSSI Level and Packet Error Statistics for the device 2 Click Ok to save your changes RECORD OUTPUT SETTINGS INTERACT AT The Record Output Settings window is used to customize and configure the audio being sent to the recording device that is connected to the Record jack on the INTERACT mixer Recording devices include VCRs DVD players and sound cards NOTE Some of the most common recording devices have been pre configured for optimal performance with the INTERACT system These devices are listed in the Device Toolbox Adding a Device Label e You can add the Manufacturer and
63. ization Use EQUALIZERS e Equalization in INTERACT Software is very similar to bass and treble adjustments on a stereo Increasing or decreasing the different frequencies allows you to customize loudspeaker audio and provide the optimal listening experience for your users Using this feature is optional Stereo Mix ENABLE STEREO Mix e Select Stereo Mix if your external device uses Stereo Inouts Outputs The INTERACT provides mono only audio from stereo devices By selecting Stereo Mix you ensure the proper level adjustments are made to your audio Meters and Volume ADJUST VOLUME e Get an Audio Signal from the line Input Device e Adjust the Volume using the Volume Slider LEARN ABOUT UsiING METERS e The meters are peak meters measuring the audio level The nominal level is 10 dBu The meter bars move from green to yellow to red as the volume increases The red bars indicate that the audio is too loud and is being clipped or cut off Chapter 2 Getting Started 37 38 TELEPHONE SETTINGS INTERACT AT You can set user Telephone Preferences as well as Country and Flash settings in the Telephone Settings window Telephone Settings PREFERENCES e Select 2 Rings or 4 Rings for the Auto Answer setting or Disabled if you want to manually answer Calls e Select Auto Disconnect if you would like INTERACT to disconnect when it detects loop drop or call progression e Select Audible Connect if you would like
64. l 93 Adjust call VOM oe a e 203 ccaenaseadsnatagadadsadatetarnonnensredennraateersnnnent 53 Return to the Configuration Screen 53 Ville el 93 COMMUNICATIONS SETTINGS INTERACT PRO 53 NETWORK SETTINGS sissies decisis dete citesicisnanaeiwenctwastadenwenasnswnderdecuwsswes 53 Change IP Settings EE SS Set Up ta E 54 SEP ASS EE 54 GERING CN 54 Rapio Settinas INTERACT Pro AND AT ccccseeeceeeececeeceees 54 ClearChannel Aecsesoment eerren 54 Enable Radio Statistics oo eecesseeeeeeveeeeevneeneins 54 GOM SETTINGS INTERACT PRO arseron nananana D5 E S EE EE E alta le li ETETE 55 CONFIGURATION eebe nnmnnn ennn 55 USB COMMUNION 2 x cionscinnnisaisnnadaredenecninciadsiaieedataeatenewieamecesaed 55 Headset Configuration ENNER 59 TELCOS INTERACT PRO E 56 TELEPHONE SETTINGS KEEN KK KEEN R NK RK KREE ENNEN RK NEEN KKK KK REN 56 Bo e 56 Configure RINE cccceeesssecceecceeeeeeeeeeteteeeeeeeeseeeeeseeeeneaaas 56 Program geen sansssnsnrzssensncanaemimenenemitcotanetsterawersnemaree 56 COMON EE 56 DEELEN 56 PROCESSING SEI TINGS INTERACT PRO vrcreratioceciantseveas 57 Leer TAB nsnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn 57 BI En el WEE 57 Available Filters eieerierrreererirerrrerireerrerrerreerren 58 Compressor DUI Olas canonscasaseoserateesatatiecesonentetetaretaneratetguetercs 58 OUTPUT SETTINGS INTERACT RO 59 ADDING A DEVICE LABEL e enk ek NK EN KREE EN KK KEN ENK KKK E NEEN
65. l Settings Mute UNmuTeE MicROPHONES ALL Mic CHANNELS e Click the Mute button to mute all microphones e Click the Mute button again to unmute all the microphones ADJUST CALL VOLUME e Use the Up and Down buttons to adjust the call volume to the desired level RETURN TO THE CONFIGURATION SCREEN e Click the Switch to Flow Window button to return to the configuration screen MODE e Click either the Office Communicator OCS button to communicate via Microsoft Office Communicator or the Telco button to switch the dialer back to its normal communication mode LINE OUTPUT SETTINGS INTERACT AT The Line Output Settings window is used to customize and configure the audio being sent to the auxiliary device connected to the Line Out jack on the INTERACT mixer Line Output devices include Video Codecs CD Players Amplifiers and Sound Cards NOTE Many of the most common Line Output devices have been pre configured for optimal performance with the INTERACT system These devices are listed in the Device Toolbox Adding a Device Label e You can add the Manufacturer and Model of your connected Playback device using a serial command e You can also add your Playback device to the Device Toolbox using the Device Toolbox Editor which allows you to specify the Manufacturer and Model Equalization USING EQUALIZERS e ncrease and Decrease the Low Mid and High frequencies using the Equalization Sliders Levels can be adjusted from 12 dB to
66. ll allowing people in the room to gate on microphones when they speak provided that their voices are louder than the loudspeaker audio For example you might decide to play background music from a CD player during a presentation PA Adaptive Mode allows you to use the output routed from the CD player as the ambient reference to prevent the CD player s audio from gating on microphones The default is OFF Adjust the sliders to modify Gate Ratio Hold Time and Off Attn Gate Ratio Specifies how much louder than the ambient level the audio level must be before the channel automatically gates on The Gate Ratio Range is from O to 50dB the default is 15cB Hold Time Determines how long the channel stays gated on after the audio falls below the Gate Ratio threshold The Hold Time Range is from 0 1 to 8 0 seconds the default is 0 3 seconds Off Attenuation Sets the amount of level reduction applied to a channel when it is gated off The Range is from 0 to 60dB the default is 12cB Decay Rate Determines how fast a channel gates off after the Hold Time expires The default is Medium Manual Off Manually setting the channel to gate off which applies the off attenuation level to that channel Check the Chairman Override box to provide gating priority of the selected mic over any of the others When a mic with Chairman Override enabled gates on all mics which do not have Chairman Override enabled will gate off AEC METER
67. may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to obtain the maximum RENs for the calling area The REN for this product is listed above Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the companies inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by ClearOne Communications Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in
68. mute the Microphones 10 To Use Speed RRE 10 To Dial a Call from the Phonebook 000 ceceeee ee eeeees 14 loo OIG ek Ie Rea EE 11 To Adjust the Speaker VOIUMG cccccsssssssssssesssseessssseees 11 PROGRAMMING PHONE PREFERENCES ool 11 Ile lc OUT III 12 To Access the M nu cc cccceccceccseeseeeeseeseeeeveeeeueeteeneueneas 12 USING THE PHONEBOOK cccccececnecececeenenenecueusaeeuceneeueaeauaeeesuaanas 13 To Add a Phonebook Entry ccccnccasacteitieinescsticenncsxesiepsienieseseaies 13 Jlo Edita FNone pook ENY ccc sastisastecesnaasteansesnseastedaicachadecwsund 13 T D lete a Phonebook EMY cwiocsustessentagidechcecscecececiatsnmnsean ante 13 ADJUSTING THE SETTINGS cccccecceceecececeecueaeceeuscesuseusueueeueessusueaess 14 To Select a Ringer MelOdY ccccsssssesssssesssssessssssssesseees 14 To Adjust the Ringer LeVel cccccccceeesccssseseenessseeessesseess 14 To Select Auto Answer Setting ccccsssssssssssssssssssssssseees 14 To Activate Auto DiScConnect ccecce 14 REESEN 15 TUE te 15 WO DCIS En e E To Select a Freouency AAA 15 TO Enter Flash DUP OM iacicasivaisiasensisievwadevnaevaaesnavekertientheackenes 16 TO Perform RE Radi EE 16 VORTAC eS LOD eu E 16 To View the IP Address ooo ccccecececcceeeseeesee seve eeseneeeeeeveneas 17 WO Check ihe Versio eer dee Ee ehde fe dE eg 17 INTERACT COM COM W IWIDEIEGG 18 INTERAGT COM orrustuna 18 INTERACT COM W WIRELESS
69. n RCA cable connect the Line In on the INTERACT mixer to the line out on a video codec 2 Using an RCA cable connect the Line Out on the INTERACT mixer to the line in on a video codec Connecting an External Amplifier Using an RCA cable connect the Line Out or Record Out on the INTERACT mixer to the Line In on an amplifier NOTE Use the INTERACT software to adjust the equalization and volume of these devices Refer to pages 26 31 for more information When using the INTERACT software be sure to drag the amplifier to the correct device either Line Out or Record This will properly assign the AEC reference and change the volume command on the controller to control the external amplifier volume NOTE The INTERACT COM allows direct interface to a PC from the USB for the audio connection Technical Support 800 283 5936 Connecting VCRs and DVD Players You can record your Audio Video conference or play audio using a playback device such as a VCR or DVD player 1 For recording connect the Left and Right Audio Out on the INTERACT to the Left and Right Audio In on the VCR or DVD player 2 For playback connect the Left and Right Audio IN on the INTERACT to the Left and Right Audio Out on the VCR or DVD player Connecting PTZ Cameras The INTERACT system provides voice tracking capabilities through VISCA control port connection to a Pan Tilt Zoom camera Voice Tracking allows the camera to move to a preset position based on
70. ophone Breakout Box to the mixer with the included CAT5 cable 3 Connect the second and third Breakout Boxes using CAT5 cables A total of 3 Microphone and 1 COM Breakout Boxes can be connected Connect the Microphones to the Breakout Boxes as needed Connect the speakers to the mixer Using the RJ 11 cable connect an analog telephone jack to the Line jack on the mixer sr En Ss Using an RJ 11 cable not supplied connect an analog telephone set to the Set jack on the mixer optional 8 Using the CAT5 cable connect the mixer to the network Network settings can be changed in INTERACT software 9 Connect the power supply to the INTERACT AT 10 If using the wired controller connect the controller to the mixer s RS 232 serial port using the supplied RJ 11 to DB 9 adapter If using the RF controller attach the external antenna and turn it until it is upright 11 If using the RF controller insert four AAA batteries into the battery compartment in the bottom of the Dialer W unit AUXILIARY DEVICES INTERACT AT The mixer allows connection to a number of different audio and video peripherals such as video codecs VCRs DVD players cameras and computers Connecting Video Codecs and Amplifiers Line Input Output devices such as video codecs amplifiers and sound cards can be connected to the Line In or Line Out connectors on the INTERACT mixer These connectors provide mono audio Connecting a Video Codec 1 Using a
71. ow to red as the volume increases The red bars indicate that the audio is too loud and is being clipped or cut off CAMERA CONTROL The INTERACT system provides voice tracking capabilities through VISCA control port connection to a PTZ camera The camera presets are programmed within the INTERACT Software and assigned to each microphone pod The INTERACT AT supports nine camera positions as well as a home position Camera Control Settings TO OPEN THE CAMERA ConTROL WINDOW e With the camera connected click the Camera Controls button on the configuration window TO SET CAMERA PRESETS 1 Select the Camera Control Mode either Sony or Cannon 2 lf you have more than one camera select which camera you are programming 3 Select the Camera Delay Camera Delay is the amount of time the microphone must be activated before the camera moves to the preset position SZ Select Voice Tracking System Enabled SN Using the Directional Arrow buttons and the Zoom In and Zoom Out buttons position the camera for the first microphone pod 6 Click Save Preset under the microphone pod to assign the camera position to the microphone 7 Repeat steps 1 6 for the second and third microphones To Test CAMERA PRESETS e Click Run Preset to test the preset programming for the microphone pod Technical Support 800 283 5936 DIALER INTERACT AT In addition to the INTERACT Controller you can manage calls through the Dialer from within the I
72. play on the LCD 4 Select Exit to return to the Configuration window TO CHECK THE VERSION 1 Press Mito access the menu options 7 DI 2 Scroll to Configuration and press M ZEN 3 Scroll to Version and press M 1 0 0 Exit The Version of the RF Controller firmware will display on the LCD 4 Select Exit to return to the Configuration window Chapter 2 Getting Started 17 18 INTERACT COM COM W WIRELESS INTERACT COM The INTERACT COM is an interface device used to add USB Audio and Headset Audio to an INTERACT system The INTERACT COM provides all the features as the INTERACT COM W except for the Wireless feature as described below INTERACT COM W Wireless The INTERACT COM W is an interface device used to add USB Audio Headset Audio and a Wireless INTERACT DIALER to an INTERACT system Product features include Front A Power Indicator A Back A Link In Out Ports Link Input and Output Ports Connect G link Enabled Devices to the INTERACT COM and COM W B HS Port Connects a telephone headset to the COM and COM W C USB 2 0 Compatible Port Connects USB Devices to the COM and COM W Unit D Control Status Port GPIO Port Pin 1 Master Microphone Mute Control Pin 2 Master Mocrophone Mute Status Pin 3 On Off Hook Control Pin 4 On Off Hook Status Pin 5 5 VDC up to 40 mA 6 Pin 6 Ground E Antenna COM W only Allows Wireless Communication for transfer commands between the COM
73. ppear in the display window 2 Click ON OFF button to dial the call TIP You can also double click the number in the Phonebook list to initiate a call END A CALL e Click the ON OFF button REDIAL A NUMBER e Click the Redial button SEND A FLASH SIGNAL e f your telephone service includes call transfer call waiting or conference calling you can use the Flash button on the dialer to invoke these features Refer to your local telephone service provider for details Call Settings Mute UnmutTe MicROPHONES ALL Mic CHANNELS 1 Click the Mute button to mute all microphones 2 Click the Mute button again to unmute all the microphones ADJUST CALL VOLUME e Use the Up and Down buttons to adjust the call volume to the desired level This adjusts the output chosen in the output channel drop down list RETURN TO THE CONFIGURATION SCREEN e Click the Switch to Flow Window button to return to the configuration screen MODE e Click either the PC button to communicate via Microsoft Office Communicator or Microsoft Lync or Telco to switch the dialer back to its normal communication mode COMMUNICATIONS SETTINGS INTERACT Pro Your INTERACT system can be controlled through the network or through serial connection and USB Network Settings NOTE Contact a Network Administrator for information on current network settings and permissions Settings must be applicable to NetBIOS protocols CHANGE IP SETTINGS 1 Create a unique netwo
74. r to disconnect the call Note INTERACT can also be set to automatically disconnect calls using Menu options To Mute UNmMuTE THE MICROPHONES 1 Press Li to mute the microphones The microphone LEDs will illuminate red 2 Press Li again to unmute microphones The microphone LEDs will illuminate green Note This function mutes all microphones in the room The microphone LEDs and the mixer front panel LEDs light red when the microphones are muted To USE SPEED DIAL e Press and hold the assigned speed dial number on the dial pad Note You can dial numbers 1 9 by pressing and holding the assigned number To dial 10 press and hold O Technical Support 800 283 5936 A rh s NO GIANI IO OEND A ASF OIGINAL Press A NAL A CROM THI DUONICROOI e dialer T OZ Scroll to the entry and press 6 Conference g E Product Management on th Sales Team Press WM to use call transfer call waiting or conference calling Note This feature is dependent on your PBX service or local phone service Refer to your PBX vendor or local telephone service for details ADJUST THE OPEAKER VOLUME Press dl to increase the volume Or Press q to decrease the volume PROGRAMMING PHONE PREFERENCES You can manage the Phonebook adjust phone settings such as ring melody and tone and set preferences such as country codes and language through the menu options outlined below You can also program these preferences
75. r volume using the Ringer Level slider PROGRAM LOCAL NUMBER e Enter the Local Number for the INTERACT system This will display on the tabletop controller LCD CONFIGURATION e Select the Country or region where the phone is being used default is US Canada e Adjust the Flash Setting to the appropriate level for your Country and click Ok or Cancel to save your settings EVEI e Receive ALC Auto Level Control is activated by default ALC keeps the telephone audio level consistent with audio levels coming from other sources Telco Receive Volume allows you to adjust incoming volume when ALC is turned off Clear Effect Click this button to activate Clear Effect DTMF Adjust the level of the DIMF tones that return to the room Telco Transmit Volume allows you to adjust outgoing volume always available Click NOM Number of Open Mics Constant Level to toggle NOM on and off NOM maintains a constant output level by automatically adjusting gain levels based on the number of mics gated on and routed to the selected output channel NOM reduces the output level proportionally by 3dB for every doubling in the number of open mics By default NOM is active e Click Ok or Cancel to save your settings Technical Support 800 283 5936 PROCESSING SETTINGS INTERACT Pro Users can change the processing label by clicking the text box next to the desired processing label for example processing2 Replace
76. ratus has been damaged in any way Such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Use the mains plug to disconnect the apparatus from the AC mains The mains plug shall remain readily operable To completely disconnect unit power from the AC mains disconnect the unit s power cord from the mains socket To reconnect power plug the unit s power cord into the mains socket following all safety instructions and guidelines Caution Danger of explosion if lithium battery is incorrectly displaced Replace only with the same or equivalent type Battery should only be replaced by qualified personnel and is not intended as a user serviceable part Do not expose batteries or battery pack to excessive heat such as prolonged sunlight fire or other heat sources Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire or electric shock This product can interfere with electrical equipment such as tape recorders TV sets radios computers and microwave ovens if placed in close proximity WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK was HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT Save these instructions Technical Support 800 283
77. rk name and enter it in the Network Name field default is ClearOne 2 lf your network is DHCP enabled the IP Address Subnet and Gateway information will be filled in 3 If your network is not DHCP enabled or if you require a static IP address clear the Use DHCP check box and enter the IP Address Subnet and Gateway addresses 4 Select Use DNS if you have a Domain Name Server and want name resolution to use a network name for your static IP address 5 Click Ok to save the settings and close the window Chapter 2 Getting Started 53 54 SeT Up IP FILTERING Enter specific IP addresses that will be allowed to access the INTERACT system IP filters allow you to restrict access to your INTERACT system Only computers with the specified IP address can connect to INTERACT A range of IP Addresses can be specified by using zeros For example entering 192 168 105 0 will allow any IP addresses in the 192 168 105 1 to 192 168 105 254 range to access the INTERACT system UseR PASSWORD To change or set a user name and password please do the following 6 Click the User Password button 7 Enter anew user name in the User Name field 8 Enter anew password in the Password field 9 Enter the password again in the Confirmation field 10 Click Ok to set the new user name and password or Cancel to discard the information Serial Tab The Serial Tab allows you to adjust settings for the Control Port e Baud Rate Adjusis the data rate for
78. rt INTERACT Software and a connection to the unit is established The name of your unit and the online Status are displayed below the Configuration screen NETWORK CONNECTION e When the INTERACT software is started it automatically finds all INTERACT units on the same subnetwork and displays them in the Connections list To connect simply click the unit icon You will be prompted to enter the Username and Password Once a connection is established the Configuration screen will appear and the unit name and Online status will be displayed USB CONNECTION e An INTERACT can be connected via USB to your Windows based PC The INTERACT software is compatible with Microsoft Windows XP Vista and Windows 7 Chapter 2 Getting Started 5 6 Working Offline NOTE Changes made offline will only take effect once they have been imported to a connected INTERACT system 2 Select either the INTERACT AT or INTERACT Pro depending on your system 3 This will open the Configuration Screen where you can set user preferences for your INTERACT system 4 Save the file CREATING A New FILE 1 Click the New File toolbar icon EDITING AN EXISTING FILE 1 Click the Open File toolbar button 2 Using the Open browse window locate and select your saved file 3 Click Open and make desired changes 4 Save the file IMPORTING A FILE NOTE To import an existing file you must first connect to an INTERACT unit Select Import File from
79. rural areas European Compliance Details on European equipment compliance can be found on the ClearOne website at the following location www ClearOne com resources EuroDOC php Australia Compliance In the event of main power failure INTERACT equipment will become inoperable with regard to making telephone calls China Compliance Technical Support 800 283 5936 New Zealand Compliance In the event of main power failure INTERACT equipment will become inoperable with regard to making telephone calls All persons using INTERACT equipment for recording telephone conversions shall comply with New Zealand law which requires that at least one party to the conversation be aware that the conversation is being recorded In addition the principles enumerated in the Privacy Act of 1993 shall be complied with in respect to the nature of any personal information collected the purpose of this collection how it is used and what is disclosed to any other party South Korea Compliance Oh HI IIe zs Se di ISS Al Tel OH Wl English Translation This radio device has the possibility of radio interference during operation 2 4GHz RF WarRNING MESSAGE OH Cd SH Ile SS At SS e E AE E 8 AID 2 Cal i E olr TI ao BOs OO d English Translation This radio device is not allowed to be used for human safety since it has the possibility of radio interference during operation EMC Cass A WARNING MESSAGE OI IDE SAFSAB CE A
80. s000c0cceeeeeseees 45 D Leite es acca EE 45 MIC SETTINGS INTERACT EEREK eege 46 LEVEL TAB e E mepeseedeienedene 46 PROCESSING TAB EEN 46 Available EE 47 NO VII E 48 AEC Meter geet eher bebe 48 MIXER GONSOLE INTERACT PRO wissiscsscvavenGnrenwvvevew unas 49 Mixen COR e TEE 49 HAUT ROUTING BEE 49 Clear Matrix BURON EE 49 Audio Routing Mat 49 Cross POINT SHORTCUT MENU seen kK KKK RENE KKK KEEN R KEN KKK AEN 50 Gross POINT Level CGopprol cic ccvescsccutensivedientiwaticentarerarenevesenesd 50 Copy and Paste EE 50 Virtual Reference Outputs ENNEN 50 TABLE OF CONTENTS LINE INPUT SETTINGS INTERACT RO 51 INPUT SETTINGS ccceccecescecuscecusceceeeecueuscusaucesueeeaseuaeeueaeeaneeeueaess 51 BE We EE 51 EUS o EE 51 Learn eier e ECHE e E oe METERS AND Ale 51 Adjusting WOMENS cacasct xsisemsestencinsecapscaunieldulneebenidnwsictesneaestiecionaane dade 51 Learn About Using Meters ccccccceeecssessseseeeseeteeeeeneeseess DI PRESETS INTERACT PRO EN 52 SAVING Ay PRESET Ee 52 RUNNING A PRESET sosestusicuientesenncnisaminatentsonaueceadaneuisuaeeneisaenaenns 52 DIALER INTERAC PTO EE 52 MAKING AND RECEIVING CALLS ccceececeececnseucusceeueeecueaecuseeaeeanss 52 Open the Daer 52 Make a Call accarcvesarenedersianiiasoneiminacannancsiaeaieenavndsmerndadsnnernenanenten 52 Call a Phonebook Number 53 ie 21 UE 53 Redial RK n 99 Seika ei e a 53 CALL SETTINGS susunuina n a a a a 53 Mute Unmute Microphones All Mic channe
81. sates for this characteristic High Pass Selectable frequency cutoff is 20 Hz to 20 kHz Rolloff is 12dB octave Level is fixed at OdB High Shelving Provides boosting or attenuation of frequencies above a designated frequency The transition between the spectrum above and below the designated frequency occurs at a fixed 6dB octave rate The gain or loss above the corner frequency is adjustable to 15dB Low Pass Selectable frequency cutoff is 20 Hz to 20 kHz Rolloff is 12dB octave Level is fixed at OdB Low Shelving Provides boosting or attenuation of frequencies below a designated frequency The transition between the spectrum above and below the designated frequency occurs at a fixed 6dB octave rate The gain or loss below the corner frequency is adjustable to 15dB Notch Center frequency range is 20 Hz to 20 kHz Bandwidth is from 0 05 to 5 octaves in 0 01 octave increments Level is fixed at 80dB PEQ Parametric Equalizer Center frequency range is 20Hz to 20kHz in 0 01Hz increments Bandwidth is 0 05 to 5 octaves in 0 01 octave increments Level Range 15 to 15dB in 0 5dB increments COMPRESSOR BUTTON The Comp button opens the Compressor window With the compressor you can change the gain transfer characteristics of the signal path and control the dynamics of a signal Select the Enable Compressor check box to activate the compressor Post Cmprs Gain Adjust the compressor gain with the gain slider The graph re
82. se the menu option Tools gt Phonebook Edit er ADD A NUMBER 1 Click Add 2 Enter the Name and Number 3 Enter a Speed Dial Number 1 20 If you don t enter a speed dial number INTERACT Software will automatically assign one Alternatively the user can assign a speed dial number of None which will prevent a speed dial number from being assigned 4 Click Ok DELETE A NUMBER 1 Select the entry you want to delete 2 Click Delete EDIT A PHONEBOOK ENTRY 1 Select the entry you want to edit click Edit 2 Make desired changes to the entry 3 Click Ok Confirm the deletion Chapter 2 Getting Started 19 20 REGIONAL SETTINGS You can set the date and time in the Regional Settings window to ensure accurate time stamp on log files The Regional Settings window Is accessed through the Regional Setting toolbar button or use the menu option Tools gt Regional Settings Date Time SETTING THE LOCAL TIME Select the Local Time check box The Local Time and Date boxes are now active Enter the current Date and Time 1 2 3 Select Use Daylight Savings if your region observes daylight saving time 4 Select the correct Time Zone 5 Click Ok to save settings and close the window REFERENCING A TIME SERVER 1 Uncheck the Use Local Time check box 2 Enter the IP Address for the time server 3 Select Use Daylight Savings if your region observes daylight saving time 4 Select the correct Time
83. se with the INTERACT system Users can add and edit their own devices See the Edit Devices section Device Toolbox Amplifiers Microphone PTT Microphone s GuidCo Gsx7001xg5 Revolabs DR 11 Revolabs EXEMIC Revolabs OM 11 RecordPlayback Sound Card 2 Video Codec CONFIGURATION SCREEN e Access the configuration windows for the INTERACT system by clicking the icons A B Jeng D Interact MICEX irteract MC Interact MiC DieslcON Loudspeaker Communications Technical Support 800 283 5936 e INTERACT AT Only COM units are enabled by selecting them from the dropdown boxes COM Units are enabled on the INTERACT PRO by selecting the appropriate check box Ee Fa SS m SE A i i Telos RY elcos vlerave d Usb TX USB TH d W a 4 Jem JSB RA Mixer Console COM Settinge a y ZE e Taaler ONLINE OFELINE INDICATOR e Shows connection status Online Offline and the name of the connected unit CLEARONE BO Online STATUS INDICATORS e Status for Communications GREEN Online YELLOW Connecting RED Offline e Telephone In Use RED NOT In Use GREEN In Use e Mic Mute Gating RED Mute GREEN Gated OFF Not Gated Communications TCP Telephone In Use Mic MutetGatinc 1 2 g E Connecting to Units SERIAL CONNECTION e When you connect to the INTERACT unit with a serial cable the unit is detected when you sta
84. set the Non Linear Processing level or deactivate the feature NC Click the NC button to activate deactivate Noise Cancellation Use the slider to adjust the amount of noise cancellation used for that microphone Speech Lift Click the Speech Lift button to route the microphone s audio to the Loudspeaker output Use the Speech Level Slider to set the desired level the default is 6 dB Filter Click to apply filtering to each independent Mic Input Start by clicking Add Filter Adjust the filter placement by moving the point along the grid Hz dB deg gt Alternatively click Table View to apply a list view To adjust the active filter click the fields along the top row Active Filter Selects the filter to adjust Type Sets the type of filter applied Frequency Adjusis the frequency of the filter Gain Increases or decreases gain applied to the filter Q Increases or decreases the Q applied to the filter Bandwidth Adjusts the filter s bandwidth Bypass Bypasses the filter completely vv v vyv v WTF v Jo add phasing to a filter click Phase Click Bypass All to override all filter settings Click Remove Filter to delete the selected filter Click Close to apply settings and close the window To remove an existing filter open the Processing tab click Remove Filter and Close Chapter 2 Getting Started 35 36 Gating Click the Gating tab to access microphone gating features The Gating tab
85. sion or corporation commission for information This equipment cannot be used on telephone company provided coin service If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Electrical Safety Advisory This equipment uses AC power which can be subjected to electrical surges typically lightning transients which are very destructive to customer terminal equipment connected to AC power sources The warranty for this equipment does not cover damage caused by electrical surge or lightning transients To reduce the risk of this equioment becoming damaged it is suggested that the customer consider installing a Surge arrestor Chapter 3 Compliance 61 62 IC Compliance IC 1970A INTERACT Ringer Equivalence Number REN 0 0B ac NOTICE The term IC before the certification registration number signifies that Industry of Canada technical specifications were met This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction The REN is used to determine the number of devices that may be connected to the telephone line Excessive RENs on the telephone line
86. st the gate ratio to the desired level ADJUSTING HOLD TIME Adjust hold time allows you to set how long the channel stays gated on after the Mic gates off e Using the slider adjust the hold time to the desired level ADJUSTING DECAY RATE Set decay rate allows you to set how quickly a Mic gates off after the hold time expires e Click the Decay Rate radio button for the desired amount of decay after the gate is lost ENABLING CHAIRMAN OVERRIDE Chairman override provides gating priority for a Mic When a Mic with chairman override enabled gates on all Mics that don t have chairman override enabled will gate off e Click the Chairman Override radio button enable the chairman override feature Technical Support 800 283 5936 PLAYBACK INPUT SETTINGS INTERACT AT The Playback Input Settings window is used to customize and configure the audio from the playback device that is connected to the Playback jack on the INTERACT mixer Playback devices include VCRs DVD players and sound cards NOTE Some of the most common Playback devices have been pre configured for optimal performance with the INTERACT system These devices are listed in the Device Toolbox Adding a Device Label e You can add the Manufacturer and Model of your connected Playback device using a serial command e You can also add your Playback device to the Device Toolbox using the Device Toolbox Editor which allows you to specify the Manufacturer and Model Equal
87. the default label with a new name for the channel Level Tab FILTER BUTTON e Filter Click to apply filtering to each independent Processing channel Start by clicking Add Filter Adjust the filter placement by moving the point along the grid Hz dB deg gt Alternatively press the Table View button to toggle the display between graph view and table view Table view displays filter settings in table format for all filters configured for the input channel Clicking on a row in table view selects the filter displays the current settings for that filter and allows you to edit the values in the setting fields Changes made in the setting fields are immediately reflected in the table To adjust the active filter click the fields along the top row gt gt Active Filter Selects the filter to adjust Type Sets the type of filter applied Frequency Use the Frequency selector box to set the center frequency in Hertz for the filter you are configuring Range 20 Hz to 20 kHz in 1Hz increments Default 1kHz Gain Available for PEQ filters only Use the Gain selector box to set the gain value for the filter you are configuring Range 15 to 15dB Default OdB Q Available for Notch and PEQ filters only Use the Q Quality Factor selector box to select the ratio of the center frequency divided by the bandwidth Q is the inverse of bandwidth and the two parameters are linked Therefore changing the Q
88. the port default is 57600 baud e Flow Control This setting manages the data rate between two data nodes preventing a fast sender from outrunning a slow receiver The default for this setting is On Radio Settings INTERACT Pro and AT The Radio Settings tab allows the user to customize wireless settings for INTERACT components e Click Radio Enable to activate deactivate the wireless radio used by the INTERACT hardware e Radio Frequency is selected by clicking on and selecting a frequency from the Radio Frequency drop Dos e Assign a unique ID to your INTERACT device CLEARCHANNEL ASSESSMENT e ClearChannel Assessment scans the radio channel frequency chosen for your INTERACT device and reports whether there is traffic on that frequency Click Run to start this process BLE RADIO STATISTICS e Click the Enable Radio Statistics check box to display Link Quality RSSI Level and Packet Error Statistics for the device H Z E e Click Ok to save your changes Technical Support 800 283 5936 COM SETTINGS INTERACT Pro To adjust COM settings on the INTERACT Pro please do the following Is Click the Enable box in the COM Settings flow 2 Click the COM Settings flow box to launch the COM Settings window Level USB Tx Adjusts the USB Transmit levels USB Rx Adjusts the USB Receive levels Headset Tx Adjusts the Headset Transmit levels Headset Rx Adjusts the Headset Receive levels Meter R
89. this product 1 o N ON A OO N 13 14 Gei 16 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plughas two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the appa
90. to confirm that you want to delete the device Technical Support 800 283 5936 MIXER CONSOLE INTERACT AT The Mixer Console allows you to create mixes of audio and send them to specific outputs This allows you greater flexibility in setting up your conferencing environment The Audio Inputs are shown along the left side of the window and the Audio Outputs are along the top NOTE There are several routing paths that are inactive This is to prevent audio from being routed back to the source and creating feedback Mixer Options To Create A Mix OF AUDIO e Select the check boxes for the Audio Inputs you want routed to each output To ADJUST LEVELS e You can adjust volume on the inputs and outputs using the corresponding volume sliders Each volume slider is independent of any other volume control in the mixer To view a meter the corresponding check box must be selected To Use THE M The meters are peak meters which measure the audio level The meter bars move from green to yellow to red as the volume increases The red bars indicate that the audio is too loud and is being clipped or cut off MUTE Click any of the Mute buttons to mute an input or output Each Mute button is independent of any other Mute control in the mixer RS kl Click Close to return to the main flow screen LINE INPUT SETTINGS INTERACT AT The Line Input Settings window is used to customize and configure the audio from th
91. ver the matrix the labels for the channels are highlighted in white for each cross point NOTE Clicking on a channel label opens the Channel screen for that channel group allowing you to modify the channel label and change channel configuration settings as needed Chapter 2 Getting Started 49 50 Cross Point Shortcut Menu Cross Point LEVEL CONTROL 1 To adjust the level for a cross point right click on the cross point and select Cross Point from the shortcut menu The Cross Point Attenuation Slider appears 2 Move the slider or use the selector box to set the Gain Attenuation level in dB The range is from 60 to 12dB in 5dB increments The default is OGB NOTE The changes are made in real time Copy AND PASTE CELLS You can copy a single cell using the shortcut menu options e To copy across point click the cell to copy press lt Ctrl C gt to copy then move the cursor to the empty cell you wish to paste press lt CtrI V gt The cross point will be pasted into the empty cell e Alternatively right click the cell with your mouse and use the copy paste menu VIRTUAL REFERENCE OUTPUTS The INTERACT Pro allows the user to set up to two Virtual References Virtual Acoustic Echo Cancellation AEC References allow you to combine multiple audio sources to create a single echo cancellation reference such as video conferencing and teleconferencing combined In these and some other applications using virtual AEC re
92. vides the AEC process with the most accurate reference for the signal thereby providing faster convergence and more accurate AEC performance When using virtual references you must assign an output to that virtual reference in order to track audio level changes This output will typically be the output feeding your local room amplifier If this is not done correctly echo may be heard at the far end when level changes are made Technical Support 800 283 5936 LINE INPUT SETTINGS INTERACT Pro The Line Input Settings window is used to customize and configure the audio from the auxiliary device that is connected to the Line In Phoenix Connectors on the INTERACT Pro mixer Line Input devices include Video Codecs CD Players and Sound Cards NOTE Many of the most common Line Input devices have been pre configured for optimal performance with the INTERACT system These devices are listed in the Device Toolbox Input Settings Click the Input icon to open the Input Settings window e Users can change the input label by clicking the text box next to the desired input label for example Input2 Replace the default label with a new name for the input LEVEL TAB e Connected To Displays the Make and Model of equipment attached to that channel e Input Gain Adjusts the Line Input Gain for that channel e The Input Level is monitored through the Post Gain Level meter You must select the checkbox in order to activate the meter
93. xenetieasivsasiantuscntdatcctmeknccteas 23 CONNECTING WITH TELNET ccccccscnccecuscecuscecueeecusaueueusceeuseesusaenenans 23 How to Connect with Telneti 23 Use the Client of your choce 23 Jelnet uses Port EE Se IER RE REENEN 24 INTERACT AT BASIC CONNECTION 25 INTERACT AT AUDIO CONFERENCING SETUP 26 AUXILIARY DEVICES INTERACT AT nccrne 26 CONNECTING VIDEO CODECS AND AMPLIFIERS sscsceccecesaeceeeecenans 26 CONNECTING A VIDEO CODEC sssceeceecueeuececescuscueeueuseuseuseeeueeunees 26 CONNECTING AN EXTERNAL AMPLIFIER sseccecescucuscecuscecuseecuseeneeas 26 ConnecTING VCRs AND DVD PLAYERS ccesceceececusceceseecueeeceeaes 27 CONNECTING PTZ CAMERAS cceceecescuseeceecescuseusaneuseuseuseueueeanens 27 SERIAL CONTROL CONNECTION sccccescecuccecuseucusaeceeuseesancecuseeneeas 27 USB CONTROL CONNECTION visceseeceecescuscueeeeuseuseuseseuseuseuseesessanes 27 DIGITAL TEE 27 Connecting a Digital one sssrsisestsenenenesenenenceiiiriiiaiiii oe aT DEVICE TOOLBOX INTERACTAT ccececeececeeeeeeeee eens 28 USING THE DEVICE TOOLBOX EDITOR scsceceecececuenecuceceeneneneaeaenas 28 Open the Device Toolbox Editor ue 28 Add EE EE Aaen 28 Ee ele 28 Delete a Device woo eccccccceeseceeeeeeeseneeevaeeeeneetuaeetinentigs 28 MIXER CONSOLE INTERACT Af 29 MIXER edel TEE 29 To Create a Mix of Audio 29 To Adjust Levels 0 tttiereeerreeeeeeeeeeeerr ra iainnnnnnnneneeees 29 To Use the Meters ecien 29 lf 29 LINE I

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