MXP Restaurant Reservation and Seating Mgmt v1
Contents
1. The meal selection form will be displayed Select the meals to be added and click the Save button The meals will be created with the default values of the default meal setup in the Organisation Structure form MarineXchange Actual Meals D xi Print Screen Breakfast Lunch Alternative Restaurant Dinner 16 The meals created for the select venue are shown in the center of the form as shown in the screen shot below MarineXchange 17 MXP Restaurant Reservation and Seating Mgmt v1 MXP Save Cancel Apply Menu Cycle Create Meal Count Forecast Print Screen Close Form Installation m s Royal Mariner From 02 19 2006 To 12 31 2007 Fitter 10 x CruisesDates MAR060228 02 28 2006 03 01 2006 03 02 2006 03 03 2006 03 04 2006 03 05 2006 03 06 2006 03 07 2006 03 08 2006 03 09 2006 03 10 2006 03 11 2006 03 12 2006 H E MAR060313 C 0320 C MAR060329 MARO060403 C MARO60418 C MAR060514 MAR060524 MAR060531 MAR060607 C MAR060614 4 MAR060621 MAR060628 C MAR060705 MAR060712 C MAR060713 C2 MAR060726 MAR060802 MAR060809 C MAR060816 C MAR060823 C MAR060830 1 MAR060906 CI MAR060913 MAR060320 61004 Menu Cycle Maintenance Port Name Country EME Berth 07 00 00 00 Docked2. 4 Venue Meals for French Restaurant Demo Restaurant 0 x French Restaurant japanese eren Reservations Menu From Breakfast Not Required 07 00 En Lunch Not Required 1200 14 00 1400 Altemative Restaurant Dinner Required 18 00 2200 21 30 The meals created for this venue are shown here gt Menu Dishes Meal Details Booking Instructions Venue Description Menu X Menu gt Create Dishes Actual Served Cost Planned Serving Style Cost roo 0 MarineXchange Actual Meals 18 4 3 Update meals To update meal details click on any of the following tabs Menu Dishes ES EE i Forecast Prepared Served 0m 00 cl ag Meal Details Booking Instructions Venue Description Menu Alternative Restaurant Dinnen Fixed Price Required H 3000 1000 Booking Instructions MarineXchange 19 MXP Restaurant Reservation and Seating Mgmt v1 Menu Dishes Meal Details Booking Instructions Venue Description Menu Make sure not to overbook this venue Venue Description Menu Dishes Meal Details Booking Instructions Venue Description Menu Enjoy the cuisine of Le Cordon Bleu of Paris undoubtedly the most famous cooking school in the world amid the el
3. Dining Room table table American Gril cto bst Center Items Default Waiter Stations Default Tables Default Meals French Restaurant Japanese Restaurant Click here to see a visual b Table representation of the Position Waiter Station Main Dining Rcon Number Shape restaurant table chart Y Orientation Moveable 5 Entertainment a Galley o Health and Beauty 5 Hotel EJ Housekeeping c Infirmary a Photo 25 Provision 5 Purser 5 Radio Station Communication d Sales and Marketing 2 Shops Boutique 5 Shore Excursions Technical Inventory Deck Inventory Hotel Inventory Technical Medical m s Royal Navigator amp m s Royal Sea amp m s Royal Star amp m s Royal Wind 8 m v Royal Sun mx Royal Explorer The screen shot below shows an example of tables added to a restaurant Number of seats Position Walter Station Number Shape Mel Maxim Default X Y Orientation Moveable Number Commen 1 Oval 2 10 20 Horizontal L E 2 Rectancular 6 18 75 Ve MarineXchange MXP Restaurant Reservation and Seating Mgmt v1 The screen shot below shows the visual representation of the tables The position orientation and seat counts can also be modified here Save Cancel Print Screen Exit Table Position Selected table 2 Shape Rectancular T
4. marine change MXP Restaurant Reservation and Seating Mgmt v1 MarineXchange MXP Restaurant Reservation and Seating Mgmt v1 Table of Contents Part Part Il 1 2 Part Ill 1 2 3 Part IV 1 2 3 4 5 Part V 1 2 3 4 5 Part VI 1 2 3 4 5 6 7 8 Part VII Foreword 0 Introduction 3 Restaurants 4 1 a u M 4 Add delete restaurants u u 5 Default meals 7 INMFOALICTION eter 9 Default MEAIS 10 Add delete default tables U U u u 12 Actual Meals 14 tsi RE ee 14 Add delete actual m als u ULU needed us sau skua aaa sassa 15 update de nee oe 18 Clone a meal uuu D a i ee ee es ee es 21 Clone m nt ieycle uuu u a ay aaa isa a aspas sn asa 22 Restaurant Reservations 24 u uuu n RS nus 24 Reservation overview J u u u u 25 Individual reservation iier anaana ua ua usa s a 26 Group reservation 32 Modify a reservation 37 Seating 40 LT E Lo uu us m E Sy SDS
5. HH HHAH E 11111 1930 m m Smith 5 fe En En En 519 eis Et E 4 21 30 FE FE 3 5 6 Click the table where the guests should be seated at 65 66 72 74 15 70 71 16 2 1 2 1 2 LE 3 4 EIJ El EF EM EM El El EF EM El EM i2 E 5 6 5 6 5 8 5 61 FE FE Table Legend Seat Legend size match Available Blocked Reserved lt 3 26 min 9 min betore 10 min lover 10 min 5 Once the party has been seated the color of the chairs will change to red indicating that those guests have just been seated MarineXchange Seating 48 10 x Bliss X Cancel amp Print Screen fl Close Restaurants Seating gt gt French Restaurant 04 Mar 2006 18 00 22 00 Reservations Walk In Wait List Cancelled Seating Table Configuration X Cancel 2 Refresh Sect Reservation ff Seat Without Reservation Reserve Seats Block Seats Clear Table P Revoke Seated Party 2 Refresh Table Time Gue 42 2 7 8 43 1 19 20 23 26 28 2 2 3 32 3 35 37 Status Room From Descril E BE ES ED DB D ERE s 2 Seatec 2 4 6 3 4 3 4 214 21 RIH s 4 EF EIH El 4 2 4 8 8 3 4 11111 19 30 m m Smith 5 5 5 5 EE je eje EE 5 6 5 6 L 45 4 21 30 1832 7 8
6. Health and Beauty 8 2 Housekeeping Radio Station Communication 25 Sales and Marketing Es Shops Boutique aa Shore Excursions Inventory Deck Inventory Hotel Inventory Technical amp m s Royal Navigator Click on menu option Save Account Cross Reference Cost Center Items Default Waiter Stations Default Tables Booking Instructions Venue Description Default Menu Meal Category Re tion Type ou Interface site Open From Open To Reservations Until Open From Breakfast Not Required LI Required 1830 21 30 21 00 1830 Populate the properties of a default meal in the data grid MarineXchange 9 MXP Restaurant Reservation and Seating Mgmt v1 3 1 Introduction Default meals serve as templates from which actual meals are created from Using templates allows the efficient creation of actual meals MarineXchange Default meals 10 3 2 Default Meals 1 Select options Maintenance and Organisation Structure from the MXP main menu 2 Once the Organisation Structure form opened find the department in the organisation tree on the left hand side 3 Select the restaurant as shown in the screen shot below 4 Click on button Add Default Meal as shown in the screen shot below 5 Once the Add Meals window opens select the meals to add and click on button Save as shown below MXP Save Cancel Print Screen Close Screen Organisational Stru
7. Enter the details for the party to be seated and press button Create MarineXchange Seating 46 MXP D x Modify Restaurant Reservation Venue Venue French Restaurant Meal Alternative Restaurant Dinner Date Friday 03 Mar 2006 Open from 18 00 to Surcharge 30 00 lt lt Surcharge per person Cancellation fee 10 00 lt lt Cancellation fee per person Reservation Venue New Reservation Preferences Requests Comments Other Reservations Reservation made by Size of party Reef Nbr Made Walk In Descriptor Reserve table Room Title Last Name First Name Reservation Reservation time to Resevaton matod Peson Cancel X 4 Tables that match the size of the party to be seated are shown in darker green Tables that are larger are shown in lighter green To seat the party simply click on one of the tables with the green indicator MarineXchange 47 MXP Restaurant Reservation and Seating Mgmt v1 LIoI xl Save Cancel amp Print Screen fh Close Reservations Walk In Wait List Cancelled Seating Table Configuration X Cancel Refresh A Seat Reservation A Seat Without Reservation A Reserve Seats A Block Seats A Clear Table A Revoke Seated Party Refresh Table Time Gue Status Room From Descrip 2 5 1 20 2 26 28 a5 31 ES 35 pn Table Guests To Seatec 214 Ss E feted
8. Table Configuration Seat Reservation Seat Without Reservation fll Reserwe Seats Fl Block Seats Fd Clear Table El Revoke Seated Party 2 Refresh 62 66 60 61 63 64 65 55 72 73 74 75 67 69 68 177 170 71 3 GE pI p B2 CE 4 E E E E EM Ela s 4 EN EI 2 EN EMI EMI EN El 2 2118 8 5 8 5 16 5 8 5 fe 2 FE 7 8 7 a Table Legend Seat Legend W Eize Match Availabilty Available Blocked Reserved min lt 6 lt 9min betore 10 min over 10 min MarineXchange 51 MXP Restaurant Reservation and Seating Mgmt v1 6 6 Clear table Once guests have left the table the table should be cleared to be available to have more guests seated there The same applies to tables that have been blocked or reserved To clear a table do the following 1 Click on menu option Clear Table as shown in the screen shot below 2 Click on the table to be cleared as shown in the screen shot below Save Cancel amp Print Screen i Close 101 xl Restaurants Seating gt gt French Restaurant 20 Mar 2006 18 00 22 00 1 Click on menu option CLEAR TABLE Reservations Walk In Wait List Cancelled Seating Table Configuration X Cancel 2 Refresh Seat Reservation Seat Without Reservation fll Res
9. 13 16 49 20 23 26 28 29 31 32 33 35 37 Fm Gl ss 2 6 3 4 4 4 2 4 4 El 4 3 3 4 2 e 3 4 5 6 5 6 5 6 5 5 5 6 5 5 5 6 sje FE 7 8 7 8 ag Y Table Legend Seat Legend Wize match Availabilty Javailable Blocked Reserved lt I e min betore 10 min lover 10 w MarineXchange User Manual Change Log 7 User Manual Change Log Version Date 1 05 10 11 Author Reviewer Kristina Section N Change Document Creation 58 MarineXchange
10. 2 7 8 1 1 19 20 2 1 3 33 a Table Guests To Seatec Eis EIS E E 800 1815 Demo User 5 6 5 0 12 4 2015 EE 600 1800 Demo User MXP BID 4 21 00 1 Select the party lo User 19 54 53 56 52 50 SEU 112 14 1 2 3 4 H 3 14 3 4 3 4 5 6 5 6 FE 73 74 75 67 69 68 77 10 7 1 B2 a 4 El El Ela Ele ea EM 5 8 ag 7 8 xf Table Legend Seat Legend Wisiewetch Availability Available Blocked Reserved min 6 min 9min before 10 min lover 10 min 3 Tables that match the size of the party to be reserved are shown in darker green Tables that are larger are shown in lighter green To reserve the table simply click on one of the tables with the green indicator MarineXchange Seating 56 D x Wi Save X Cancel amp Print Screen Hn Close Restaurants Seating gt gt French Restaurant 20 Mar 2006 18 00 22 00 Reservations Walk In Wait List Cancelled Seating Table Configuration X Cancel 2 Refresh Seat Reservation J Seat Without Reservation fll Reserve Seats fB Block Seats J Clear Table Revoke Seated Party 2 Refresh Table Time Gue 2 7 13 2 23 2 EN 32 33 35 37 Status Room From Descrip ANG ae
11. 800 1815 Demo User 5 6 516 5 e 5 5 5 6 5 5 4 2015 7 8 FE 600 19 00 Demo User MXP 4 21 00 4300 18 00 Demo ser MXP 4 20 00 14 07 60 61 67 TU 62 63 64 65 66 55 72 73 74 45 69 68 70 71 16 3 14 Bia is ls GE Bis GET sz Bis Bis 14 Bis 2 4 e 5 e 5 8 5 e 5 8 5 fe 7 8 FE 7 8 Table Legend Seat Legend ENsizewatch Availabilty jAvailable Blocked Reserved lt e min 10 min lover 10 ne MarineXchange 55 MXP Restaurant Reservation and Seating Mgmt v1 6 8 Reserve table To ensure guests will have a particular table you can reserve it ahead of time To reserve a table do the following 1 Select the reservation in the Reservation grid to the left as shown on the screen shot below 2 Click on menu option Reserve Seats as shown on the screen shot below Bl Seve X Cancel amp Print Screen TL Close 0 x Restaurants Seating gt gt French Restaurant 20 Mar 2006 18 00 22 00 2 Click on menu option RESERVE SEATES Reservations Walk In Wait List Cancelled Seating Table Configuration X Cancel Refresh 8 Seat Reservation A Seat Without Reservation Reserve Seats A Block Seats a Clear Table A Revoke Seated Party Refresh Table Time Gue 42 Status Room From Descrip
12. C 3 Filter for the cruises you would like to see as shown in the screen shot below 4 Select the cruises to which the menu cycle should be applied to as shown in the screen shot below 5 Click on the Create button to apply the menu cycle to the selected cruises as shown in the screen shot below 03 04 2006 Chater 03 05 2006 03 06 2006 mS 03 07 2006 03 08 2006 From 28 Feb 2006 03 09 2006 To 12 Mar 2006 03 10 2006 03 11 2005 SAS 03 12 2006 Estimated Counts C2 MAR060313 Guests 769 8 MAR060320 Crew 431 5 MAR060329 9 MAR060403 Actual Counts J J MAR060418 H MAR060514 Guests 5 MAR060524 Crew MarineXchange MXP Restaurant Reservation and Seating Mgmt v1 101 Print Screen Close Form 1 Filter for the cruise you would Apply menu cycle to cruises like to see M Installation Based on Cruise Date Range amp Region Hem 071720
13. Dinner Cancellation Type Per Person Fee Open From Open To Capacity 10 00 290 302 Demo User 12121 Group Demo 12121 Dene 4 Select the reservation 8 The reservation will open in the modify reservation form as shown below 12 20 00 22 00 MarineXchange Restaurant Reservations 38 MxP D x Modify Restaurant Reservation Venue Venue French Restaurant Meal Alternative Restaurant Dinner Date Friday 03 Mar 2006 Open from 18 00 to Surcharge 30 00 lt lt Surcharge per person Cancellation fee 10 00 lt lt Cancellation fee per person Reservation Venue New Reservation Preferences Requests Comments Other Reservations Reservation made by Size of party Ref Nbr Demo User m Description Demo User _ Reserve table Room No Title Last Name First Name Reservation Reservation time 1815 ZEE 2015 amp Resewvaion method Reserven Department The time or table number can also be changed in the Reservation Time Lines tab by using the mouse as shown below MarineXchange 39 MXP Restaurant Reservation and Seating Mgmt v1 21 Feb200 14 Tue Cote Club Casual 22 Feb 2006 15 Wed Informal 23 Feb 2006 16 Thu 24 Feb 2008 17 Fi 25 Feb 2006 18 Sat 26 Feb 2006 19 Sun 27 Feb 2006 20 Mon 28 F
14. L Culinary Kosher L Culinary Low sodium _ Celebration Anniversary _ Celebration Birthday Enter any comments into the comment field of the Comments tab Reservation Venue New Reservation Preferences Requests Comments Other Reservations Should a guest have other reservations those can be seen in the Other Reservations tab MarineXchange 31 MXP Restaurant Reservation and Seating Mgmt v1 The new reservation is shown in the time line grid as shown below MXP O Save X Cancel Itinerary Restaurants Reservation Reservation Optional Reservation not Required Assigned Seating All Restaurants 1800 2200 21 Feb 2006 14 Tue Country Club Casual 22 Feb 2006 15 Wed Infomal i 23 Feb 2006 16 Thu Country Club Casual 24 Feb 2006 17 Fri Country Club Casual 25 Feb 2006 18 Sat 26 Feb 2006 19 Sun Formal 27 Feb 2006 20 Mon Country Club Casual 28 Feb 2006 1 Tue County Club Casual Overview Reservations Reservations Time Lines Venue Instructions Venue Description Menu Special Requests Charges 01 Mar 2006 2 Wed Formal Capt 02 Mar 2006 3 Thu County Club Casual Berth MarineXchange Restaurant Reservations 32 5 4 Group reservation From the MXP main menu select options Reservations and Restaurant Reservations The restaurant reservation screen opens
15. Num au W au aaa uusha sssssss 41 LCLIUCNCLIIIRLBIUBJRM 42 Seat a Wali uuu 45 Seat ISI lll ennemi ane 49 Revoked a seated party J u u 50 Clear table pe 51 sib er ez s u S S E N E u E ee 53 R s rvetaD Re 55 User Manual Change Log 58 MarineXchange Contents Index MarineXchange MXP Restaurant Reservation and Seating Mgmt v1 Introduction Welcome to the MXP Restaurant Reservation and Seating software The change from large banquet style dining rooms with fixed meal times to a variety of smaller open seating restaurants has created a need for better tools to manage restaurant reservations and seating The MXP Restaurant Reservation and Seating application replaces the traditionally used paper forms and spreadsheets and provides management with an array of features to better manage those processes Because data is stored on a central database server reservations can be taken simultaneously at various locations this is especially important during the booking rush on embarkation day With MXP management has immediate access to up to date booking information for every meal on board and is able to pro actively allocate resources Using the MXP merge r
16. a walk in 1 Select the reservation in the Reservation grid to the left as shown on the screen shot below 2 Click on menu option Seat Without Reservation as shown on the screen shot below D x Wi Save X Cancel amp Print Screen fl Close Restaurants Seating 1 Click on menu option SEAT WITHOUT RESERVATON t 20 Mar 2006 18 00 22 00 Wait List Cancelled Seating Table Configuration Reservations X Cancel Refresh Sect Reservation PJ Seat Without Reservation Reserve Seats fl Block Seats f Clear Table M Revoke Seated Party Refresh Table Time Gue Status Room From Descrip mt 37 Table Guests To Seatec 8 13 16 19 20 23 26 28 29 3 32 33 35 DE TNT hp EEE 6 3 4 3 4 2 4 3 4 4 4 3 4 2 2 3 6 8 S Ge BEN sil 82182 ig 5101 7 8 uu CE Bm p INE WE sje 7 8 4 B 58 4 6 9 5 54 53 56 52 50 Wwe 113 1 1 1 112 1 112 112 1 142 142 142 4 2 4 3 H g H 3 4 314 H 3 4 314 3 4 5 GO GE P FE 62 73 8 Hi 60 61 63 64 65 66 55 72 34 75 67 69 6 70 71 1 ff 2 M BIS M BI CA BIS RIS 3 CA CA CA PIS Bis E ES Bie Biel E ER ED ES E BUSES Biel Biel 5 5 8 5 5 5 8 ag E FE FE 4 Table Legend Seat Legend Wize match Availabilty Available Blocked Reserved lt 3 min 26 min 9min betore 10 min over 10 min 3
17. in the default To make a reservation from the default view follow the sequence of the screen shot shown below 10 x Wi Save X Cancel amp Print Screen fl Close T Select the installation and date range and then click on the FILTER button m s Royal Mariner From To 02 21 2006 03 30 2006 Filter lon Optional Reservation not Required Assigned Seating All Restaurants Cancellation Open From Open To Reservations Until Type Per Person Capacity French Restaurant Alternative Restaurant Dinner 18 00 22 00 21 30 Fixed Price 30 00 10 00 290 3 Select the meal Date 21 Feb 2005 22 Feb 2006 15 Wed 23 Feb 2006 16 Thu 24 Feb 2006 17 Fri 25 Feb 2006 18 Sat 26 Feb 2006 19 Sun 27 Feb 2006 20 Mon 28 Feb 2006 1 Tue 01 Mar 2006 2 wed 02 Mar 2006 3 Thu Dress Code Country Club Casual Informal Country Club Casual Country Club Casual Informal Formal Country Club Casu Country Club Casual Formal t Country Club Casual Informal 04 Mar 23 Country Club Casual Overview Reservations Reservations Time Lines Venue Instructions Venue Description Menu Special Requests Charges Reservations Walk In Wait List Cancelled BOE El Open X Cancel Group Booking pm amp Print Preview Sort by Guests Time Table R Description e Guests To Seat at Table No Table Preferences Smoking lub C
18. to be seated are shown in darker green Tables that are larger are shown in lighter green To seat the party simply click on one of the tables with the green indicator MarineXchange MXP Restaurant Reservation and Seating Mgmt v1 D x Seve X Cancel PrintScreen f Close Restaurants Seating gt gt French Restaurant 03 Mar 2006 18 00 22 00 Reservations Walk In wait List Cancelled Seatng Table Configuration X Cancel Befresh Seat Reservation m Seat Without Reservation Reserve Seats A Block Seats Clear T able amp Revoke Seated Party Refresh Table Time Gue Status Room From Descrip Table Guests To Seatec 302 1815 Demo User MXP 4 2015 12121 20 00 Group Demo 13 12 2200 12121 20 00 Group Demo 22 00 Table with match the size of the party are shown in darker green Tables that are larger than the size of the party are shown in a lighter green y mouse cursor changes into a HAND for selecting a table Table and Seat legends are shown at the buttom of the screen X 4 gt 4 Table Lei Seat Legend Size Availability Available Blocked Reserved lt S min 9min before 40 min lover 10 min 4 Once the party has been seated the color of the chairs will change to red indicating that those guests have just b
19. 0 Vancouver Whittier 30 Aug 2006 05 Sep 2006 769 431 v MAR060906 Whittier Vancouver 06 Sep 2006 12 Sep 2006 769 431 v MAR060913 Vancouver Whittier 13 Sep 2006 19 Sep 2006 769 431 v MARO60920 Whittier Tokyo 20 Sep 2006 03 Oct 2006 769 431 v MARO61004 Tokyo Hong Kong 04 Oct 2006 17 Oct 2006 769 431 v MARO61018 Hong Kong Singapore 18 Oct 2006 31 Oct 2006 769 431 v MAR061101 Singapore Sydney 01 Nov 2006 14 Nov 2006 769 431 v MAR061115 Sydney Auckland 15 Nov 2006 29 Nov 2006 769 431 v MARO61130 Auckland Los Angeles 30 Nov 2006 17 Dec 2006 769 431 v MAR061218 Los Angeles Los Angeles 18 Dec 2006 25 Dec 2006 769 431 v MAR B1226 Los Angeles Fort Lauderdale 26 Dec 2006 08 Jan 2007 769 431 MARNZMNA Fart auderdale Manaus NA lan 2NN7 19 lan 2NN7 783 431 MarineXchange Restaurant Reservations 24 5 1 Restaurant Reservations Introduction Reservations can be taken simultaneously at various locations because MXP tracks availability by table sizes to prevent over booking of particular table sizes Once a venue is full guests can be wait listed for the desired meal or make reservations at a different venue Because the cruise itinerary is integrated in the reservation screen the staff member taking the reservation has access to evening dress codes evening themes and the port of call with departure and arrival times If a menu has been created in MXP for a meal this information is a
20. 40 0 0 24 0 0 24 Smoking 2 02 Mar 2006 Non Smoking 0 28 0 0 40 0 0 24 24 Smoking 0 2 0 03 Mar 2006 Non Smoking 0 28 0 40 0 0 24 Smoking 2 0 table double click on the 04 Mar 2006 Non Smoking 28 0 0 40 green field 0 0 24 gt Smoking 0 2 28 Feb 2006 Arival Departure 05 Mar 2006 Non Smoking 0 28 0 40 0 24 0 24 Location Berth Smoked 2 D 06 Mar 2006 Non Smoking 0 28 0 0 40 0 0 24 0 0 24 Callao Docked 07 00 T 4 Smoking 2 07 Mar 2006 Non Smoking 0 28 0 0 40 0 0 24 0 0 24 Smoking 0 2 0 ENT After clicking on the green field the Reservation Time Lines tab will become active To create a reservation follow the instructions of the screen shot below MarineXchange 27 MXP Restaurant Reservation and Seating Mgmt v1 Itinerary Restaurants m s Royal Mariner M 02 21 2006 03 03 2006 21 Feb 2006 14 Tue Country 22 Feb 2006 15 Wed Informal 23 Feb 2006 16 Thu Country Club Casual 24 Feb 2006 17 Fri Country Club Casual 25 Feb 2006 18 Sat 2 Click on the NEW T 26 Feb 2006 19 Sun RESERVATION button 01 Mar 2006 2 Wed Formal Capt 02 Mar 2006 3 Thu Country Club Casual 28 Feb 2006 1 Tue County Club Casual Venue Instructions Venue Description Menu Special Requests Charges Berth ETA After click on the New Reservatio
21. 6 Tol 2751 2007 gt Region All 3 Click on the CREATE button to Cruise No Cruise Name Region apply the menu cycle to the selected v MAR060313 Fort Lauderdale Fort Lauderdale says 769 431 v MARO60320 Fort Lauderdale Fort Lauderdale UTTHITUUU CTTITUUU 768 431 v MAR060323 Fort Lauderdale Fort Lauderdale 29 Mar 2006 02 Apr 2006 v 769 431 v MAR060403 Fort Lauderdale San Francisco 03 Apr 2006 17 Apr 2006 769 431 v MAR060418 San Francisco San Francisco 18 pr 2006 13 May 2006 763 431 v MAR060514 San Francisco Vancouver 14 May 2006 23 May 2006 769 431 v MAR060524 Vancouver Whittier 24 May 2006 30 May 2006 769 431 v Ma paraess B 5 31 May 2006 06 Jun 2006 769 431 v Ee O7Jun2006 13 2006 758 431 v should be applied to 14Jun 2006 20 Jun 2006 769 431 v MARUEU5 Vancouver Whittier 21 Jun 2006 27 Jun 2006 769 431 v MARO60628 Whittier Vancouver 28 Jun 2006 04 Jul 2006 769 431 v MARO60705 Vancouver Whittier 05 Jul 2006 11 Jul 2006 769 431 v MAR060712 Whittier Vancouver 12Jul 2006 18Jul 2006 769 431 v MAR060719 Vancouver Whittier 19 Jul 2006 25 Jul 2006 769 431 v MAR060726 Whittier Vancouver 26Ju 2006 01 Aug 2006 769 431 v MARO60802 Vancouver Whittier 02 Aug 2006 08 Aug 2006 769 431 v MAR060809 Whittier Vancouver 09 Aug 2006 15 Aug 2006 769 431 v MAR060816 Vancouver Whittier 16 Aug 2006 22 Aug 2006 769 431 v MARO60823 Whittier Vancouver 23 Aug 2006 29 Aug 2006 769 431 v MAR06083
22. EB FE 7 8 50 39 42 6 9 51 54 53 56 52 57 113 1 2 1 112 E 112 1 2 1 2 112 1 2 4 2 3 4 3 4 2 314 3 4 3 4 4 z 5 6 5 6 FE 7 70 72 73 34 75 67 69 68 17 71 76 sel E EE ERR E ER ED ED E 2 2 EN EI EN EN 2 2115 5 5 6 ag FE FE Table Legend Seat Legend Wlsiewetcn Availabilty jAvailable Blocked Reserved JW 3 min lt 6 min 10 min lover 10 min MarineXchange 49 MXP Restaurant Reservation and Seating Mgmt v1 6 4 Seat a wait list Seating a wait listed party follows the same procedure as seating a reservation MarineXchange Seating 50 6 5 Revoked a seated party 1 Select the reservation in the Reservation grid to the left as shown on the screen shot below 2 Click on menu option Revoke Seated Party as shown on the screen shot below Bl Save Cancel amp Print Screen fl Close Restaurants Seating gt gt French Restaurant 20 Mar 2006 18 00 22 00 Reservations Walk In Wait List Cancelled X Cancel 2 Refresh Table Time Gue Status Room From Descrip Table Guests To Seatec 800 18 15 Demo User MXP 4 2015 600 19 00 Demo User MXP 4 21 00 A 4300 18 00 Demo User MXP 16 4 2000 1402 D x 2 Click on menu option REVOKE SEATED PARTY Seating
23. Mon Country Club Casual 14 Mar 2006 2 Tue Informal Cw 4 03 Mar 2006 Arrival Departure At Sea MarineXchange 37 MXP Restaurant Reservation and Seating Mgmt v1 5 5 Bliss Cancel amp Print Screen fl Close Itinerary ms Royal Mariner From To 02 21 2006 03 30 2006 w Filter Date Date 21 Feb 2005 22 Feb 2006 23 Feb 2006 24 Feb 2006 25 Feb 2006 26 Feb 2006 27 Feb 2006 28 Feb 2006 01 Mar 2006 02 Mar 2006 03 Mar 2006 07 Mar 2006 08 Mar 2006 09 Mar 2006 10 Mar 2006 11 Mar 2006 12 Mar 2006 13 Mar 2006 14 Mar 2006 Day 14 Tue 15 Wed 16 Thu 17 Fri 18 Sat 19 Sun 20 Mon 1 Tue 2 Wed 3 Thu 4 Fri Dress Code Country Club Casual Informal Country Club Casual Country Club Casual Informal Country Club Casual Formal t Country Club Casual Informal ty Club Casual al R ountry Club Casual Country Club Casual Informal Informal Country Club Casual Formal Country Club Casual Country Club Casual Informal Cw Berth Modify a reservation 1 Select the installation and z date range and then press the FILTER button Optional Reservation not Required Assigned Seating All Restaurants 10 xl H 3 Select tab RESERVATIONS Overview Venue French Restaurant Alternative Restaurant
24. asual 302 Demo User 4 1815 20 15 Country Club Casual Informal Informal Country Club Casual Formal t Country Club Casual 07 Mar 2006 08 Mar 2006 9 Wed 09 Mar 2006 10 Thu 10 Mar 2006 11 Fri 11 Mar 2006 12 Sat 12 Mar 2006 13 Sun 13 Mar 2006 1 Mon Country Club Casual 14 Mar 2006 2 Tue Informal Cw 4 03 Mar 2006 Arrival Departure Location Berth group booking form will show MarineXchange 33 MXP Restaurant Reservation and Seating Mgmt v1 D x New Restaurant Group Booking Venue Venue French Restaurant Meal Alternative Restaurant Dinner Date Friday 03 Mar 2006 Open from 18 00 to 22 00 Surcharge 30 00 lt lt Surcharge per person Cancellation fee 10 00 lt lt Cancellation fee per person Reservation Venue New Reservation Preferences Requests Comments Other Reservations Reservation made by Size of group S Ref Nbr __ _ Reserve table Room No Title Last Name First Name Group Booking Resensionnetiog Cancel X Create gt To complete the reservation populate the white fields and press the Create button MXP will automatically assign the group to the largest available tables Should you not want to save the reservation click on the Cancel button MarineXchange Restaurant Reservations Pre
25. b 2006 14 Tue Country Club Casual 22 Feb 2006 15 Wed Informal 23 Feb 2006 16 Thu Country Club Casual 24 Feb 2006 17 Fri Country Club Casual 25 Feb 2006 18 Sat Informal 26 Feb 2006 19 Sun Formal Capt gt 27 Feb 2006 20 Mon Country Club Casual 28 Feb 2006 1 Tue Country Club Casual Overview Reservations Reservations Time Lines Venue Instructions Venue Description Menu Special Requests Charges 01 Mar 2006 2 Wed Formal Capt From 03 03 2006 To 03 10 2006 w Eiei 02 Mar 2006 3 Thu Country Club Casual 03 Mar 2006 4 Informal Reserved Available Wait List Reserved Available Wait List Reserved Available Wait List Reserved Available 2 Select a date 03 Mar 2006 04 Mar 2006 05 Mar 2006 06 Mar 2006 Non Smoking 07 Mar 2006 08 Mar 2006 Non Smoking Smoking I Ot of 281 CS smoking 2 L l L L I L isi Arrival Departure 09 Mar 2006 MarineXchange Restaurant Reservations 26 53 Individual reservation From the MXP main menu select options Reservations and Restaurant Reservations The restaurant reservation screen opens in the default To make a reservation from the default view follow the sequence of the screen shot shown below mxp zii xl Wi Save X Cancel amp Print Screen fl Close Restaurants Seating Itinerary 1 Selec
26. cture E gly Demo Corporation E dh Demo Cruise Line Corporate HIC f East Coast Office f amp Midwest Office ff West Coast Office E amp m s Royal Mariner i Bars a Casino 5 Crew 5 Deck E zB Dining Boom Al 5 Entertainme 5 Galley 25 Health and Beauty 5 Hotel EJ Housekeeping y Infirmary a Photo i Provision 5 Purser 5 Radio Station Communication 5 Sales and Marketing z Shops Boutique 5 Shore Excursions E 25 Technical Engine Technical Inventory Deck Inventory Hotel Inventory Technical Medical m s Royal Navigator ms Royal Sea 8 m s Royal Star amp m s Royal wind 8 mv Royal Sun mis Roual Fvnlorer Bl xl Name and type Accounting codes 34 Name Demo Restaurant For inventory Type Cost Center To expense Abbreviation Details Cc MXP ioj Sales price category POO Location type Capacity Account Cross Reference Default Meals Booking In Consumption history categor Add meals LI Meal Type Aftemoon Altemative Restaurant Dinner Breakfast Breakfast 1st Seating Meal Category Breakfast 2nd Seating Breakfast Open Seating Cocktail Hour Canapes Deck BBQ Dinner Deck BBQ Lunch Dinner Dinner 2nd Seating Dinner Buffet v Dinner Open Seating Lunch Lunch 2nd Seating Lunch Buffet Lunch Open Seatin
27. eating All Restaurants From To 02 21 2006 03 30 2006 w Filter Le 5 Venue M Meal Open From Open Reservations Until Type Per Person Fee Capacity Dress Code French Restaurant Altemative Restaurant Dinner 18 00 22 00 21 30 Fixed Price 30 00 10 00 290 21 Feb 2006 14 Tue Country Club Casual 22 Feb 2006 15 Wed Informal 23 Feb 2006 16 Thu Country Club Casual 24 Feb 2006 17 Fri Country Club Casual 25 Feb 2006 18 Sat Informal 26 Feb 2006 19 Sun Formal gt 27 Feb 2006 20 Mon Country Club Casual 28 Feb 2006 1 Tue Country Club Casual Overview Reservations Reservations Time Lines Venue Instructions Venue Description Menu Special Requests Charges 3 wed SSES C Reservations Walk In Wait List Cancelled ERES sss UE X Cancel Group Booking 2 Retesh GR Save to Excel Z Print Preview Son by M 04 Mar 2006 5 Sat Country Club Casual Guests Time Table 05 Mar 2006 6 Sun Informal R Description Guests From Seat Table No Table Preferences Smoking 06 Mar 2006 7 Mon Country Club Casual 302 Demo User MXP 4 1815 20 15 07 Mar 2006 8 Tue Country Club Casual 12121 Group Demo 12 20 00 2200 13 08 Mar 2006 9 Wed Informal 12121 Group Demo 8 20 00 2200 23 09 Mar 2006 10 Thu Informal 10 Mar 2006 11 Fri Country Club Casual 11 Mar 2006 12 Sat Formal t 12 Mar 2006 13 Sun Country Club Casual 13 Mar 2006 1
28. eb 2006 1 Tue 01 Mar 2006 2 Wed 02 Mar 2006 3 Thu 04 Mar 2006 5 Sat 05 Mar 2006 6 Sun 06 Mar 2008 7 Mon 07 Mar200 8 Tue 08 Mar 2006 9 Wed 09 Mar 2006 10 Thu 10 Mar 2008 11 Fri 11 Mar 2006 12 Sat Country Club Casual Country Club Casual Informal Formal Country Club Casual Country Club Casual Formal Country Club Casual Country Club Casual Informal Country Club Casual Country Club Casual Informal Informal Country Club Casual 12 Mar 2006 13 Sun 13Mar 2006 1 Mor 14Mar2006 2 Tue Berth Overview Reservations Venue Instructions Venue Description Menu Special Requests Charges pe the time or table number select the resevation and use the mouse to drag the record to the desired location in the grid MarineXchange Seating 6 Seating 40 MarineXchange 41 MXP Restaurant Reservation and Seating Mgmt v1 6 1 Introduction When guests arrive at a restaurant seating is recorded on a visual table plan The color coding of seated guests changes in accordance with the time passed since a guest was seated This provides the ability to seat independent parties on the same table and still maintain a reasonable period between the time the first party and last party was seated The visual table plan also enables more space efficient seating in a restaurant where the Maitre d Hotel i
29. ecast Print Screen Close Form Installation m s Royal Mariner From 02 19 2006 To 12 31 2007 v Fitter Menu Cycle Maintenance Cruises Dates gt gt Tuesday 28 Feb 2006 EC MAR060228 Estimated Counts Actual Counts Evening 02 28 2006 Theme 03 01 2006 03 02 2006 03 03 2006 Offical Port Name Country eta Berth 03 04 2006 MAR060228 28 Feb 2006 1 Tue m s Royal Mariner Callao Peru 07 00 00 00 Docked Wake 2 Click on the CLONE MEAL button 03 07 2006 Meals for French Restaurant 03 08 2006 Demo Restaurant 0 03 09 2006 03 10 2006 aes Restaurant Reservations Menu From To Reservations until 03 11 2006 EE Breakfast Not Required 0300 09 00 03 12 2006 Man Lunch Not Required 1200 14 00 1400 C MAR060313 Altemative Restaurant Dinner Required 18 00 22 00 21 30 1 Selet the meal to be cloned 1 MAR060418 C MAR060514 Eo M s n MAR060524 CI MAR060531 C2 MAR060607 C MARO60614 C MARO60621 MAR060628 MAR060705 MAR060712 C MAR060719 MAR060726 C2 MAR060802 C MAR060809 C MAR060816 C MAR060823 C2 MAR060830 MAR060906 C MAR060913 MAR060320 Menu Dishes Meal Details Booking Instructions Venue Description Menu X E Menu gt Create Dishes Serving Style Cost Actual Served Cos
30. een seated MarineXchange Seating Bl Seve X Cancel amp Print Screen nmn Close Restaurants Seating gt gt French Restaurant 03 Mar 2006 18 00 22 00 Reservations Walk In Wait List Cancelled X Cancel 2 Refresh 44 Sealing Table Configuration ses Reservation Seat Without Reservation J Reserwe Seats Gl Block Seats E Clear Table F Revoke Seated Party 2 Refresh 13 16 19 20 gp EH p 22 268 28 2 341 9 3 35 37 2 1 2 HE EEE 3 FA 3141 2 2 4 6 8 2 4 EFFET s ele 5 sje 2 4 6 8 FE Fe D xl Group Demo 13 12 22 00 U 8 12121 20 00 Group Demo HE 23 8 2200 A 302 1815 Demo User MXP 45 4 2015 2112 as 5 43 58 4 g 9 51 54 53 56 52 50 39 57 59 15 14 p 1 2 1 2 HHH HH H A H EE EF Fj ag ag ETS E EI EFI EFI ag E 5 s 5 5 5 5 5 5 5 6 FE 7 8 7 8 6 61 62 63 64 65 6 5 72 73 74 15 67 6 68 70 71 7 78 2 4 2 4 214 EE EE Ble EH 2 4 2 41 3 4 1 EH 2 418 3 4 5 6 5 6 HH s e 5 s 8 FE 7 7 8 Table Legend Seat Legend eMatch lAvailab ty Available Blocked Reserved 3 lt 6m in 9min before 10 min over 10 min xil MarineXchange MXP Restaurant Reservation and Seating Mgmt v1 Seat
31. egant atmosphere of Signatures with its white table lines burgundy chairs and the soft glow of candlelight Choose a traditional French specialty such as escargots or canard l orange or select from the Menu du Monde featuring cuisine from around the world all prepared using the Cordon Bleu method Menu MarineXchange Actual Meals 20 Menu Dishes Meal Details Booking Instructions Venue Description Menu Entr es Marinade de noix de Saint Jacques creme d herbes oignons nouveaux et pommes de terre scallops marinated in herb cream spring onions and potato mash Salade de Medaillons de homard ala vinaigrette de crustac s servie sur lit poireaux Lobster medallions with seafood vinaigrette served on a bed of marinated leeks Terrine de foie gras quenelles de prunne Foie gras ferrine wifh prune marmalade Petit Pain farci d escargots Signatures Small roll stuffed with snails Signatures style Charlotte de crabe et d asperges vinaigrette aux herbes Crabmeat and asparagus with fresh herb vinai grette Cassolette de legumes aux truffes ala Mediterraneenne MarineXchange 21 MXP Restaurant Reservation and Seating Mgmt v1 4 4 Clone a meal To clone an existing meal across a date range 1 Select the meal to be cloned as shown in the screen shot below 2 Click on the Clone Meal button as shown in the screen shot below MXP D xi Save Cancel Apply Menu Cycle Create Meal Count For
32. eplication reservations can already be taken ashore at the reservations department office weeks before guests board A pre booking allowance ensures only a certain number of tables are pre assigned The remaining tables are assigned on board during the actual cruise The module integrates seamlessly with the MXP itinerary recipe amp menu cycles The application can also be used with a touch screen or tablet computer on the Maitre d desk or portable with wireless network access Access User access permissions maintenance is centralized in the MXP application All permissions can be configured down to field level Reports and on screen inquiries provide uses with the required information and analytical data Merge Replication All reservation capacity and turn over data created on board the ships can be merge replicated back to the office for reporting and analytical purposes MarineXchange Restaurants 4 2 Restaurants 2 1 Introduction Restaurants are setup in the MXP organisation maintenance screen Restaurants are setup with default properties Once a restaurant has been setup meals and a table chart can be assigned to it MarineXchange MXP Restaurant Reservation and Seating Mgmt v1 2 2 Add delete restaurants 1 Select options Maintenance and Organisation Structure from the MXP main menu 2 Once the Organisation Structure form opened find the department in the organisation tree o
33. erwe Seats Block Seats Fd Clear Table El Revoke Seated Party 2 Refresh Table Time Gue 42 Status Room From Descrip 2 26 227 22 33 35 Table Guests To Seatec 4 un ua n SE H 3 4 1 800 1815 Demo User MXP 5 d 2 Click on the table to be cleared F 5 5 5 fe 4 2015 7 FE 600 19 00 Demo User MXP 4 21 00 amp 4300 1800 Demo User MXP 19 4 2000 1407 51 54 53 56 52 50 1 112 112 1 142 142 142 H 3 4 3 4 u 3 4 3 4 3 4 5 6 5 6 8 Li 72 73 34 175 6 69 68 70 7 112 ME EE 0 CL FE CE EE 4 B 3 4 BIH s 4 s H 5 6 5 6 5 5 FE FE Table Legend Seat Legend Wize match Availability Available Blocked Reserved min lt 6 min 9min before 10 min lover 10 min MarineXchange Seating 52 10 x Wi Save X Cancel amp Print Screen fl Close Restaurants Seating gt gt French Restaurant 20 Mar 2006 18 00 22 00 Reservations Walk In Wait List Cancelled Seating Table Configuration X Cancel Refresh A Seat Reservation A Seat Without Reservation A Heserve Seats A Block Seats A Clear Table A Revoke Seated Party Refresh Table Time Gue 16 23 26 Status Room From 19 2 28 29 31 32 33 35 37 j GET GE HET DE E SHE UE HEER HE Table Guests To Sea
34. ferences Requests Comments Other Reservations Demo User E Room No Title Last First Mare Charge _2000 tof 2200 Reservation Department w The Preferences tab allows to capture certain guest preferences Requests Comments Other Reservations The Requests tab allows to enter any requests the guests may have The request categories are configured in the MXP lookup maintenance section 34 MarineXchange MXP Restaurant Reservation and Seating Mgmt v1 Reservation Venue New Reservation Preferences Requests Comments Other Reservations Add a request Description Quantity Comment Gluten free L Culinary Kosher L Culinary Low sodium _ Celebration Anniversary _ Celebration Birthday Enter any comments into the comment field of the Comments tab Reservation Venue New Reservation Preferences Requests Comments Other Reservations Should a guest have other reservations those can be seen in the Other Reservations tab MarineXchange Restaurant Reservations 36 Reservation Venue New Reservation Preferences Requests Comments Other Reservations From To The new reservation is shown in the reservation grid 15 Bl Save X Cancel amp Print Screen ATL Close 1 Seating m s Royal Mariner he Reservation Required Reservation Optional Reservation not Required Assigned S
35. g Midnight Buffet Private Party Canapes Room Service Verandah Cafe Lunch Cancel Save ables Default Meals Select the default restaurant in this popup window To save the selection click on the SAVE button meals for the pen Reservations Until 6 Populate the properties of the default meal directly in the data grid as shown below MarineXchange 11 MXP Restaurant Reservation and Seating Mgmt v1 MXP Save Cancel Organisational Structure Name E Corporation EJ dh Demo Cruise Line Corporate HIC East Coast Office ff Midwest Office West Coast Office 8 m s Royal Mariner 5 Bars i Casino 8 zB Crew gb Deck 8 5 Dining Room American Grill French Restaurant Japanese Restaurant Lido Restaurant Main Dining Room 8 25 Entertainment 8 a Galley 8 zn Health and Beauty a Hotel 8 2 Housekeeping Z Infirmary 2 Photo i Provision i Purser 2 Radio Station Communication 25 Sales and Marketing Es Shops Boutique aa Shore Excursions 8 Technical Inventory Deck Inventory Hotel Inventory Technical Medical amp m s Royal Navigator 9 amp m s Royal Sea Click on menu option Save Demo Restaurant Account Cross Reference Cost Center Items Defau
36. ide 3 Select the restaurant as shown in the screen shot below 4 Click on the Add Default Meal button as shown in the screen shot below 5 Once the Add Meal window opens select the meals you like to add and click on the Save button MXP Save Cancel PrintScreen Close Screen Organisational Structure la xl Name and type Accounting codes Name Demo Restaurant For inventory E Hh Demo Corporation Type Cost Center To expense E dh Demo Cruise Line NS Corporate HIC i um East Coast Office Midwest Office Details ce io x f West Coast Office s Print Screen amp m s Royal Mariner Sales price category 5 Bars Consumption history categor 25 a Casino Location type LI Crew Meal T Capacity Aftemoon Tea e l Account Cross Reference Altemative Restaurant Dinner ables Default Meals E Breakfast be Default Meals Booking In Breakfast 1st Seating b Breakfast 2nd Seating Lido Re i Breakfast Open Seating Select the default meals for the Meal Category 5 Entertainme 5 Galley 2 Health and Beauty 5 Hotel Housekeeping Infirmary a Photo 25 Provision 5 Purser 5 Radio Station Communication 5 Sales and Marketing Shops Boutique 5 Shore Excursions El 25 Technical Engine Technical Inventory Deck Invento
37. lso available on line and can be communicated to guests Additional fields for culinary requests and special celebrations are also provided To streamline the reservation process restaurants are divided into the following reservation types e Restaurants that require reservations e Restaurants where reservations are optional e Restaurants where no reservations are required e Restaurants with assigned seating MarineXchange 25 MXP Restaurant Reservation and Seating Mgmt v1 5 2 Reservation overview From the MXP main menu select options Reservations and Restaurant Reservations The restaurant reservation screen opens in the default as shown below To see the reservation overview follow the instructions on the screen shot below Y 1 Select an installation and date Seve X Cancel amp Print Screen AIL Clos range and then click on the FILTER button Restaurants Seating Itinerary Restaurants Reservation Required Reservation Optional Reservation not Required Assigned Seating All Restaurants m s Royal Mariner From To 02 21 2006 03 03 2006 Filter Meal Opening Ti Pri llation eal pening Time ice ancel Date Evening Venue M Meal Open From Open To Reservations Until Type Per Person Fee Capacity Dress Code French Restaurant Alternative Restaurant Dinner 18 00 22 00 21 30 Fixed Price 30 00 10 00 290 21 Fe
38. lt Waiter Stations Default Tables Booking Instructions Venue Description Default Menu Meal Category Re n Type ou site Open From Open Reservations Until Open From Breakfast Not Required Required 1 M 21 00 18 30 Populate the properties of a default meal in the data grid MarineXchange Default meals 12 3 3 Add delete default tables 1 Select options Maintenance and Organisation Structure from the MXP main menu 2 Once the Organisation Structure form opened find the restaurant in the organisation tree on the left hand side 3 Select the restaurant as shown in the screen shot below 4 Click on tab Default Tables as shown in the screen shot below 5 To add a table click on the new record button as shown below To delete a table click on the delete record button l xj Save Cancel Print Screen Close Screen Organisational Structure SEX e fe Name and type Accounting codes Name Name Demo Restaurant For inventory B i Cost Center To expense E emo Cruise Line Corporate HIC a e Lu f East Coast Office fi Midwest Office Details Contact Info f West Coast Office 8 m s Royal Mariner Sales price category b E Bars Consumption history category X 5 Casino Location type 5 Crew 5 Deck Click here to add a Click here to delete
39. n button the New Restaurant Reservation form will be displayed as shown below MarineXchange Restaurant Reservations MXP D x New Restaurant Reservation Venue Venue French Restaurant Meal Alternative Restaurant Dinner Date Friday 03 Mar 2006 Open from 18 00 to Surcharge 30 00 lt lt Surcharge per person Cancellation fee 10 00 lt lt Cancellation fee per person Reservation Venue New Reservation Preferences Requests Comments Other Reservations Reservation made by Size of party Room Nbr 4 SOS _ Reserve table Room No Title Last Name First Name Reservation Reservation time to V Cancel X Create gt To complete the reservation populate the white fields and press the Create button Should you not want to save the reservation click on the Cancel button MarineXchange 29 MXP Restaurant Reservation and Seating Mgmt v1 Preferences Requests Comments Other Reservations Demo User MXP Room No Title Last First Mare Charge The Requests tab allows to enter any requests the guests may have The request categories are configured in the MXP lookup maintenance section MarineXchange Restaurant Reservations Reservation Venue New Reservation Preferences Requests Comments Other Reservations Add a request Description Quantity Comment Gluten free
40. n the left hand side 3 Select the department as shown in the screen shot below 4 Click on the Add new child record button as shown in the screen shot below 2 Click on the Add child record button Organisational Structure Ei ph Demo Corporation El gdh Demo Cruise Line Corporate HIC East Coast Office Midwest Office West Coast Office E m s Royal Mariner eh Bars a Casi M 1 Select the department aa Deck E Dining Room Main Dining Room Lido Restaurant Japanese Restaurant American Grill French Restaurant 5 Select Cost Center as Type 6 Enter the name of the restaurant into the Name field 7 Click on the Save button to save the new record click on the Cancel button to cancel the new record MarineXchange Solutions xl Print Screen tne Demo Restaurant Cancel Save 8 Populate the property fields for the new restaurants as in the example shown below MarineXchange Restaurants 6 Standard Customer Restaurant 9 Click on menu option Save to save the changes Click on menu WO option Save MarineXchange MXP Restaurant Reservation and Seating Mgmt v1 Default meals 1 Select options Maintenance and Organisation Structure from the MXP main menu 2 Once the Organisation Structure form opened find the restaurant in the organisation tree on the left hand s
41. op 5 Left 18 7 Orientation Vertical 7 Moveable Refresh MarineXchange Actual Meals 14 4 Actual Meals 4 1 Introduction Meals are assigned to restaurants from the MXP s menu cycle module it is not necessary to create menu cycles first Once an actual meal was created the meal can be cloned across a date range Alternatively meals for an entire cruise can be used as a template and be applied to a range of other cruises MXP makes meal assignments an efficient process The default values used for table layouts opening times charge per person if any blocked tables and the need to make reservations can be modified for each meal individually This provides maximum flexibility for re positioning cruises long cruises and charters MarineXchange 15 MXP Restaurant Reservation and Seating Mgmt v1 4 2 Add delete actual meals To add actual meals to a restaurant select Menu Management and Cruise Menu Cycles from the MXP main menu After selecting the installation and date range in the filter section at the top 1 Select the cruise date on the left hand side as shown in the screen shot below 2 Select the restaurant in the Venue grid as shown in the screen shot below 8 Click on the Add Meal button as shown in the screen shot below A D xi Save Cancel Apply Menu Cycle Create Meal Count Forecast Prin
42. ry Hotel Inventory Technical Medical m s Royal Navigator ms Royal Sea 8 m s Royal Star amp m s Royal wind 8 m v Royal Sun ras F ynlorer Cocktail Hour Canapes Deck BBQ Dinner Deck BBQ Lunch Dinner Dinner 2nd Seating Dinner Buffet v Dinner Open Seating Lunch Lunch 2nd Seating Lunch Buffet Lunch Open Seating Midnight Buffet Private Party Canapes Room Service Verandah Cafe Lunch button restaurant in this popup window To save the selection click on the SAVE fault Times in Port pen To Reservations Until 6 After a default meals was added populate the properties of the meal directly in the data grid as shown in the screen shot below MarineXchange Default meals 8 MXP Save Cancel E Corporation E dh Demo Cruise Line Corporate HIC ff Midwest Office 5 Bars i Casino 8 zB Crew gb Deck Dining Room 8 a Galley i Hotel lt a Infirmary Photo a Provision n Purser 8 Technical Medical 9 amp m s Royal Sea Organisational Structure Name East Coast Office West Coast Office 8 m s Royal Mariner American Grill French Restaurant Japanese Restaurant Lido Restaurant Main Dining Room 8 25 Entertainment 8
43. s unable to see all tables from his position at the restaurant entrance MarineXchange Seating 42 6 2 Seat a reservation 1 Select the reservation in the Reservation grid to the left as shown on the screen shot below 2 Click on menu option Seat Reservation as shown on the screen shot below Dl xj Bl Seve X Cancel amp Print Screen Jf Close 2 Click on menu option SEAT Restaurants Seating RESERVATION gt gt French Restaurant 03 Mar 2006 18 00 22 00 Reservations Walk In Wait List Cancelled Seating 14 X Cancel 2 Reftesh A Seat Reservation Fl Seat Without Reservation Reserve Seats E Block Seats J Clea Table f Revoke Seated Party 2 Refresh Table Time Gue 42 Status Room From Descrip T 2 i iz A 20 23 Table Guests To Seatec 5 F Bl 2041 zu dd 302 18 15 Demo User 6 5 4 2015 FE FE 1 Select the reservation i Demo 23 8 2200 56 52 50 142 1 2 WE 3 4 5 6 2 s 4 EF FE 77 72 73 74 15 67 69 68 70 71 76 78 814 3 4 4 BiH piy 2 41 2 4 8 3 4 5 B 516 5 8 ag 7 8 af Table Legend Seat Legend Misize match Availability Available Blocked Reserved 8 lt 6 lt 9min before 10 min over 10 min Enter 3 Tables that match the size of the party
44. t 29 31 32 33 35 112 1 1 517 112 lests To Seated at 3 4 El 2 eje 3 4 ag 5 6 2 FE 800 18 15 Demo User MXP 4 2015 600 19 00 Demo User MXP 4 21 00 4300 18 00 Demo User MXP 4 2000 1407 54 53 56 52 50 112111 112 112 1 2 3 4 H 3 14 3 4 3 4 5 6 5 6 FE Ix 121 2 nce the mouse cursor will change into a hand click on the table to be blocked 72 73 74 75 67 69 68 177 70 T ma mj BIZ I2 m 4 El El 3 4 Ele 3 4 EM 5 fe 5 8 5 fe e 7 8 Table Legend Seat Legend Wize match Availability Available U Blocked Reserved min 6 min before 10 min over 10 min The blocked table will show as dark grey as shown in the screen shot below MarineXchange Seating 54 MXP 10 x Wi Save X Cancel amp Print Screen fl Close Restaurants Seating gt gt French Restaurant 20 Mar 2006 18 00 22 00 Reservations Walk In Wait List Cancelled Seating Table Configuration X Cancel Refresh Seat Reservation B Seat Without Reservation fll Reserwe Seats g Block Seats Gj Clear Table B Revoke Seated Party Refresh able Time Guest 16 49 20 23 26 28 29 31 32 33 35 37 geil Rcs BI B BIZ PE E E Ha FF P jests Seated at RE El Fe te Ed Ej 14 Elaeis FE
45. t Planned The clone meal form will open Enter the clone date range and click on the Create button as shown in the screen shot below D x Clone the selected meal Date from 02 28 2006 Dateto 03 23 2006 z MarineXchange Actual Meals 4 5 Clone a menu cycle 22 MXP allows to clone the entire menu cycle of a cruise across a range of cruises This is especially uselul for repetitive itineraries 1 Select the cruise to be used as template as shown in the screen shot below 2 Select menu option Apply Menu Cycle as shown in the screen shot below 2 Select menu option APPLY MEN Er ENU CYCLE Bl xj Say Cancel Apply Menu Cycle Create Meal Count Forecast Print Screen Close Form Installation m s Royal Mariner From 02 26 2006 v To 12 31 2007 Menu Cycle Maintenance Cruises Dates ARO60228 2 28 2006 template 1 Selec the cruise to be u m Cruise sed asa Installation ms Royal Mariner MAR060228 ription Callao Fort Lauderdale South America East Coast H MAR060531 H MAR060607 H O MAR060614 H O MAR060621 H O MAR060628 MAR060705 C2 MAR060712 H O MAR060713 MAR060726 a MAR060802 O MAROE0809 H MAR060816 5 7 MAR060823 H O MAR060830 H O MAR060906 5 7 MAR060913 C2 MAR060920
46. t Screen Close Form Installation m s Royal Mariner From 02 19 2005 To 12 31 2007 Filter Menu Cycle Maintenance CruisesDates gt gt Tuesday 28 Feb 2006 EC MARO60228 Estimated Counts Actual Counts Evening 1 Select the cruise 02 28 2006 Crew Crew Dress Code Theme 03 01 2006 769 431 0 O Country Club Casual 03 02 2006 03 03 2006 CruiseNo Date 0 Week Day Ship Offical Port Name Country Berth 03 04 2006 MAR060228 28 Feb 2006 1f 3 Clickonthe ADD latiner Callao Peru 07 00 00 00 Docked 03 05 2006 4 MEAL button n GATE ls tor emo 03 08 2006 Peme Resieuent Od x 2 Select the restaurant ace nt D Lido Restaurant 03 12 2006 Main Dining Room C2 MAR060313 C3 0320 C2 MAR050328 C2 MAR060403 C MAR060418 C2 MARO60514 MAR060524 ml MAR 060531 Menu Dishes Meal Details Booking Instructions Venue Description Menu C2 MAR060607 X Menu Create Dishes gt C MAR060614 s ae Couse ll Dish Serving Style Forecast Prepated Cos Cost C MAR060628 C MAR060705 MAR060712 C2 MAR060713 C2 MAR060726 C2 MAR060802 C2 MAR060809 C MAR060816 C2 MAR060823 C2 MAR060830 C2 MAR060906 MAR060913 C3 MAR060920 000 0 00 Clam Ae
47. t the installation and date range and click on the FILTER button m s Royal Mariner eservation Optional Reservation not Required Assigned Seating All Restaurants From To 02 21 2006 v 03 03 2006 v Meals Opening Time Price Cancellation Date Evening Venue g Meal Open From Open To Reservations Uritil Type Per Person Fee Capacity Dee Day Dress Code French Restaurant Altemative Restaurant Dinner 1800 220 21 30 Fixed Price 30 00 1000 290 21 Feb 2006 14 Tue Country Club Casual 22 Feb 2006 15 Wed Informal 3 Select the meal 23 Feb 2006 16 Thu Country Club Casual 24 Feb 2006 17 Fri Country Club Casual 25 Feb 2006 18 Sat Informal 4 You will see a reservation and 26 Feb 2006 19 Sun Formal Capt af f availability summary for the next 7 27 Feb 2006 20 Mon Country Club Casual days 28 Feb 2006 1 Tue Country Club Casual Overview Reservations Reservations Time Lines Venue Instructions Venue Descri 1 Available tables are shown in green 01 Mar 2006 2 Wed Formal Capt From 02 28 2006 To 03 07 2006 x Filter 02 Mar 2006 3 Thu Country Club Casual 03 Mar 2006 4Fri Informal De RES Reserved Available a Reserved Available a Reserved Available E Reserved Available 28 Feb 2006 Non Smoking 28 0 0 40 0 0 24 0 0 24 Smoking 0 2 0 01 Mar 2006 Non Smoking 0 28 0 0
48. tec BAPE Ej Pe ee El Ga Este a 800 1815 Demo User MXP 5 e 5 6 sls 5 6 5 8 516 L 4 2015 FE FE 600 19 00 Demo User 4 21 00 fl 4300 18 00 Demo User MXP 19 4 2000 1407 After the table was cleared the status symbol of the party seated there will change to the EXIT SIGN 70 73 34 75 67 69 68 17 71 76 sl Fe E ER ER E 2 4 2 Ela EN EI EF 2 4 6 5 6 5 61 FE Table Legend Seat Legend Wize match Availabilty jAvailable Blocked Reserved lt lt 6 10 min Hover 10min MarineXchange 53 MXP Restaurant Reservation and Seating Mgmt v1 6 7 Block table It a table is not going to be used during a meal it should be blocked to be excluded from the available tables To block a table do the following 1 Click on menu option Block Table as shown in the screen shot below 2 Click on the table to be blocked as shown in the screen shot below MXP D xl Bl Seve X Cancel amp Print Screen fl Close Restaurants Seating 1 Click on menu option BLOCK gt gt French Restaurant 20 Mar 2006 18 00 22 00 SEATS Reservations Walk In Wait List Cancelled Seating Table Configuration X Cancel Befresh a Seat Reservation A Seat Without Reservation A Heserve Seats A Block Seats a Clear Table A Hevoke Seated Party Refresh able Time Guest 42 From Description mmn 28 3
49. un 7 FA Table Guests To Seatec s 4 AG 3 4 2 3 BH 800 1815 Demo User 5 6 5 s 5 18 je 5 s 5 8 5 6 5 0 L 4 20 15 FE 7 fe FE 7 8 500 1900 Demo User MXP Bu 4 2100 n 4300 18 00 Demo User MXP a 13 4 2000 1407 a amp LB a 43 58 4 Em s 54 53 Ha FP J ga Ba 2 3 4 2 4 4 2 2 2 4 2 4 3 4 2 3 4 4 3 4 FE 516 4 5 6 516 Click on the table to reserve it 7 8 74 75 68 70 71 76 1 2 1 2 4 3 4 2 3 4 3 4 BE 3 4 2 2 2 4 6 5 8 5 6 FE x Seat Legend Available Blocked Reserved 3 8 6 min lt 9 min 10 min lover 10 min The seats of the reserved table change to yellow as shown on the screen shot below MarineXchange 57 MXP Restaurant Reservation and Seating Mgmt v1 MXP 10 x Save X Cancel amp Print Screen fl Close Restaurants Seating gt gt French Restaurant 20 Mar 2006 18 00 22 00 Reservations Walk In Wait List Cancelled X Cancel 2 Refresh Table Time Gue Status Room From Descrip Table Guests To Seatec 800 1815 Demo User MXP 4 2015 al 600 19 00 Demo User 42 4 21 00 15 10 n 4300 18 00 Demo User MXP 19 4 2000 1407 Seating Table Configuration A Seat Reservation A Seat Without Reservation A Reserve Seats A Block Seats 8 Clear Table A Revoke Reservation Refresh 2 7 8
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