Domestic Appliance Fault Diagnosis Guide
Contents
1. Domestic Appliance Fault Diagnosis Guide Copyright BA Repairs 2012 Common Tumble Dryer Faults Dead Machine Check mains lead plug fuse and wiring and mains outlet Make sure the door is closed properly the on off switch is on and if you have a condenser dryer that the water tank is empty Timer turns but no drum rotation If the drum is not turning your drum belt may have snapped Contact a qualified repairer Clothes slow to dry Condenser Dryers The most likely cause is that the condenser is blocked Take out the condenser from the bottom front panel and flush out fluff and other debris under a tap of running water Vent Hose Model Check the filter in the door is not blocked This should be cleaned after every cycle Also check that the vent hose at the back of the dryer is not blocked or crushed Clothes overheat or burn It is likely that either the thermostat or the thermal cut out are faulty Contact a qualified repairer Clothes tangled or creased The reversing timer may be faulty Contact a qualified repairer Not heating The most likely cause is a faulty thermostat or heater element but first check that the filter or condenser isn t blocked Domestic Appliance Fault Diagnosis Guide Copyright BA Repairs 2012 Common Dishwasher Faults Dead Machine Check the flex plug wiring fuse and mains supply for faults Make sure that the door is properly closed and that water supply is turned on Check for ho2. has blown Switch off the appliance and unplug change the light bulb by taking off the cover situated near to the thermostat where you can easily access the lamp to change over Be sure to replace with the correct type and wattage of bulb Ice build up All non frost free freezers need to be defrosted from time to time The best way to do this is to switch off the appliance and put a bowl of warm water inside Never use a knife or sharp instrument to defrost your freezer as you risk puncturing the runners where the refrigeration gas is contained Once punctured these cannot be repaired Domestic Appliance Fault Diagnosis Guide Copyright BA Repairs 2012 Common Electric Oven Faults Oven will not heat up Check the clock is not flashing and that the timer is set to manual If the thermostat has tripped turn off the oven and wait for it to fully cool down before trying again If the problem persists you may have a faulty control thermostat Contact a qualified repairer One or more elements fail to heat up If the element has failed it will need to be replaced Contact a qualified repairer Thermostat trips when using grill To avoid the thermal cut out being tripped make sure the oven door is left open by the recommended amount during grilling Oven not cooking properly Refer to manufacturer s handbook for recommended temperatures and shelf positions Check and clean fan If the problem persists the fan may need replacing Cont
3. act a qualified repairer Sparks or burning smell The cause is likely to be a loose connection of poor contacts Turn the oven off immediately and contact a qualified repairer Noisy fan The most likely cause is dirt or grease inside the fan motor Contact a qualified repairer Domestic Appliance Fault Diagnosis Guide Copyright BA Repairs 2012
4. on t close this may be due to a faulty interlock which will need replacing The other main reason why a machine won t start is because it is not taking in water so check the water supply and your hose and inlet valve filter for blockages and kinks Clothes not getting clean Check that the detergent dispenser isn t clogged and clean if necessary If this isn t the cause of the problem you may have a loose or broken belt or worn motor brushes Call a qualified repairer Washes but not spinning Check the drum isn t jammed with an item of clothing The belt may be broken or the motor faulty A single heavy item can also cause the drum to go into out of balance mode Call a qualified repairer Domestic Appliance Fault Diagnosis Guide Copyright BA Repairs 2012 Door won t open at end of programme The most likely cause is the water not draining Refer to Machine Not Draining section below Machine overfills and floods Make sure the drain hose is at a height recommended in the manufacturer s instructions If too low this could cause the machine to overfill Disconnect the machine from power supply If water continues to flow in the hot or cold inlet valve is faulty You can find our which by turning off each tap in turn If water stops flowing in the problem lies with the pressure system Contact a qualified repairer Machine Not Draining Water Check the filter and remove any items trapped inside the drain pump If s
5. se filter blockages No water present Ensure water supply is present and turned on Check inlet valve for blockages Does not wash clean Refer to the manufacturer s user manual to make sure you are using the correct quantities of detergent and loading your dishwasher properly Check that the spray arms are not blocked that the salt reservoir is full and the rinse aid compartment topped up If the problem persists the sump filter may be blocked Water not draining Make sure that the filters or drain hose are not blocked If this is not the cause of the problem you may have a faulty pump Call a qualified repairer Detergent Tablet Stuck in Dispenser After each wash cycle wipe excess water from inside dispenser If the problem persists check that the spray arms aren t blocked Domestic Appliance Fault Diagnosis Guide Copyright BA Repairs 2012 Common Washing Machine Faults Washing machine is leaking If the water is clear and there is no sign of detergent the leak is probably occurring before the water gets to the detergent tray Check inlet hose and valve and tighten or replace as necessary If the water is soapy it is likely that the door seal sump hose or pump are leaking Call a qualified repairer If the water is dirty you probably have a defective drain hose Washing machine won t start Check the flex plug wiring fuse and mains supply for faults and make sure that the door is properly shut If the door w
6. till not draining contact a qualified repairer Stuck on wash cycle There are a number of potential causes including a faulty timer faulty heater or faulty thermostat Contact a qualified repairer Machine Noisy When Spinning This is most often caused by worn drum bearings which in most cases would mean replacing the outer drum kit Contact a qualified repairer Domestic Appliance Fault Diagnosis Guide Copyright BA Repairs 2012 Common Fridge and Freezer Faults Water accumulates in the base of the fridge The most likely cause is a blocked drain outlet situated at the base of the back wall of the fridge compartment This can easily be unblocked by using the drain pipe unblocker supplied with the appliance or a straw Just push it gently down the drain outlet to clear Vegetables freezing in the salad bins This is not a problem with the fridge as the rest of the items are keeping cold and fresh The most likely cause is that water droplets are getting inside the wrappers and turning to ice To cure this keep the items sealed with cling film after opening The fridge is not cold enough Check what temperature the thermostat is set to It is best to keep the dial at the number that is recommended in the handbook for your particular appliance make and model as these do vary from one manufacturer to another If the problem persists contact a qualified repairer Light not working The most likely cause is that the bulb
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