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GroupShield 5.0 Service Pack 2 for Microsoft Exchange 5.5
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1. In notification messages the Internet Mail Service was shown as the sender of the message if the Microsoft Exchange option ResolveP2 was set This issue has been resolved Changes to the Maximum Days setting in the Logging tab of the GroupShield Administration console were not updated correctly if the change was made from a remote computer This issue has been resolved There was an issue with Outbreak Manager When the Block All rule is triggered Outbreak Manager now correctly quarantines or deletes blocked items based upon the GroupShield configuration settings Support for AutoUpdate via Linux 7 1 ftp servers has been added The Blocking options set within GroupShield were not reverted back to their original values after an Outbreak Manager rule triggered and modified these values This issue has been resolved The on demand scan failed when it was unable to access message properties This issue has been resolved There was an exception error in ADMIN EXE the Microsoft Exchange Administrator console when remotely applying a GroupShield configuration file This issue has been resolved There was an issue where GroupShield was configured to block messages by subject line and a blocked message was subsequently released from the Quarantine database The message was displayed without the original message text This issue has been resolved A Dr Watson error occurred if eP
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3. RTF file CLUSTER RTF file or the Installation Guide that came with the software INSTALLATION REQUIREMENTS To use this Service Pack you must have GroupShield 5 0 for Microsoft Exchange 5 5 software installed on the computer you intend to update NOTE This Service Pack does not work with earlier versions of GroupShield software INSTALLING THE SERVICE PACK To install this Service Pack follow these steps 40 Create a temporary directory on your hard disk then download the ZIP file from the McAf web site to this directory 41 Use a compression utility such as WinZip or PKZip to extract the Service Pack files from the ZIP file into your temporary directory Be sure to extract all the files If using WinZip select the Us Folder Names and the All Files options You can download the necessary software from most shareware archives or directly from these web sites WinZip lt http www winzip com ddchomeb htm gt PKZip lt http www pkware com shareware gt The codes in the VALIDATE TXT file can be used to ensure the files are the correct versions If you plan to use the ZIP file again keep it available on your computer Otherwise delete the fil 42 Close all GroupShield Administration consoles that are running on the server or the Management Console 43 Double click the MSP file to begin the automatic installation To do a sil
4. local computer may not have the necessary registry information or message DLL files to display messages from a remote computer The following information is part of the event MSExchangelIS Events are now correctly formatted in the Event Viewer 5 When a personal folder was defined as the delivery mailbox on an Outlook client and a message that had more than one infected item as 10 an attachment was sent using this personal folder only the first item was detected renamed or blocked This occurred only during on access scanning in ESE mode This issue has been resolved E mail messages forwarded by a PINE client on a Solaris system could not be blocked by subject line This issue has been resolved Some aspects of the user interface did not meet the requirements for Windows 2000 certification This issue has been resolved Under some circumstances anti virus policies distributed by the ePolicy Orchestrator were not being applied This issue has been resolved Under some rare conditions e mails with unusually long recipient fields and subject fields that were received via SMTP were not handled properly This issue has been resolved On cluster servers that have a German or French language version of Microsoft Exchange installed GroupShield Setup issues a message stating that the local Exchange Server could not be
5. EFULLY R RRESPONDING TO THE LICENSE YOU GENERAL TERMS AND CONDITIONS FOR U I D EAD THE APPROPRIATE LEGAL AGREEMENT PURCHASED WHICH SETS FORTH THE HE USE OF THE LICENSED SOFTWARE IF pD H NOTICE TO ALL US H H DO NOT KNOW WHICH TYPE OF L NSE YOU HAVE ACQUIRED PLEASE CONSULT E GRANT OR PURCHASE ORDER DOCUMENTS Cc THE SALES AND OTHER RELATED LICEN THAT ACCOMPANIES YOUR SOFTWARE PACKAGING OR AT YOU HAVE RECEIVED hp PARATELY AS PART OF THE PURCHASE AS A BOOKLET A FILE ON THE PRODUCT wn S CD OR A FILE AVAILABLE ON THE WEB SITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE l R E 1 AGREEMENT DO NOT INSTALL THE SOFTWARE IF APPLICABLE YOU MAY ETURN THE PRODUCT TO NETWORK ASSOCIAT OR A FULL REFUND S INC OR THE PLACE OF PURCHASE E
6. Release Notes for GroupShield 5 0 Service Pack 2 for Microsoft Exchange 5 5 c 1998 2003 Networks Associates Technology Inc All Rights Reserved Service Pack Release March 12 2003 This Service Pack will update the following GroupShield installations GroupShield 5 0 for Microsoft Exchange 5 5 GroupShield 5 0 Service Pack 1 for Microsoft Exchange 5 5 GroupShield 5 0 for Microsoft Exchange 5 5 updated with Service Pack 1 MSP GroupShield 5 0 Service Pack 1 for Microsoft Exchange 5 5 installations updated to HotFix 1 This Service Pack will NOT update any version prior to the final release version of GroupShield 5 0 for Microsoft Exchange 5 5 Thank you for using GroupShield software This file contains important information regarding the release We strongly recommend that you read the entire document WHAT S IN THIS FIL GJ About This Service Pack e Purpose Resolved Issues Files Included with this Service Pack e Installation Installation Requirements Installing the Service Pack Installing the Service Pack on a Cluster Silent Installation e Installing the Configuration Tool Contacting McAfee and Network Associates Copyright and Trademark Attributions Trademarks License Agreement IMPORTANT NOTE You can download the Service Pack from the McAf web site at www mcafeeb2b com naicommon downlo
7. ad upgrade login asp You will need to supply your customer grant number or user name and password to access this site ABOUT THIS SERVICE PACK PURPOS GJ This Service Pack updates several files to resolve a number of issues from the previous release RESOLVED ISSUES 1 When upgrading from GroupShield 4 5 to GroupShield 5 0 the original paths to the quarantine and log database were not retained for the configuration settings This issue has been resolved This issue is now resolved by the Configuration Tool which allows configuration settings from one GroupShield 5 0 server to be transferred to multiple GroupShield 5 0 servers 2 When quarantining to a directory if you deleted the quarantine directory including the parent directory structure the directory structure was not created when the next on access scan or scheduled scan attempted to quarantine The required directories are now re created 3 When heuristic detection is enabled and a virus is found the alert message may not display the virus name but instead displays _ an underscore symbol The message now displays the word heuristic 4 When the scanning method was changed from VSAPI or MAPI to ESE some events were not correctly formatted in the Event Viewer This relates to entries of ESE97 where the description was The description for Event ID nnn in Source ESE97 cannot be found The
8. contacted and the installation is aborted This issue cannot be resolved by the MSP version of the Service Pack As a workaround you may change the localized display name of the Information Store cluster resource in the cluster administration to English namely Microsoft Exchange Information Store A full MSI version of the Service Pack is available to address this problem Issues resolved by Hot Fixl released between Service Pack 1 and Service Pack 2 11 12 13 14 An on demand scan terminated immediately after it was started This issue has been resolved Long attachment filenames that were either blocked or infected could cause the Exchange Information Store to fail if the option to Scan all files was enabled in the on access scanner settings This issue has been resolved When ESE mode was enabled the alert message and quarantined item referred to an e mail that did not correspond to the subject lin blocking rules This issue has been resolved Support for Microsoft ESE DLL version 5 5 2655 50 has been added Ls 16 Lh 18 19 20 21 22 23 24 25 26 Support for Microsoft ESE DLL version 5 5 2657 50 has been added in Service Pack 2 In notification messages only the first character of the recipient name was shown in the recipient field of some notification messages This issue has been resolved
9. ent installation instead s the section SILENT INSTALLATION A wizard page is displayed similar to that in the original GroupShield 44 Follow the instructions on the wizard panels NOT The Gro ts H pe B installation of the Service Pack requires that the original upShield Exchange 5 0 installation file SETUP MSI is available in original location If this file is not in the same location from whi to Onc is INS SIL If on To The ch GroupShield 5 0 was originally installed you might be prompted specify the directory that contains SETUP MSI e the installation is completed you can check that the Service Pack applied correctly by several methods Examine the registry for the current version of GroupShield The key is HKEY_LOCAL_MACHINE Software McAfee GroupShield Exchange The value name is ProductVersion Examine the version details on the McAfee GroupShield user interface of the Microsoft Exchange Administrator Examine the versions of files in the i386 subdirectory of the GroupShield installation location such as avexch32 exe gsevs dll naisadm dll and updsvc exe TALLING THE SERVICE PACK ON A CLUSTER On the active cluster node double click the MSP file to begin the installation A wizard page is displayed similar to that in the original GroupShield Follow the instructi
10. g in Microsoft Exchange multi site environments the sender was sometimes reported as Null This issue has been resolved In ESE mode a message with both an infected body and attachment was not correctly quarantined This issue has been resolved In ESE mode attachments of quarantined messages contained superfluous garbled characters at the end This issue has been resolved In ESE mode the recipient information within quarantined message files consisted of garbled characters This issue has been resolved After a configuration containing a subfolder for scanning by the on demand scanner was exported the subfolder was re imported incorrectly This issue has been resolved When folders and mailboxes were imported for scanning by the on demand scanner only the folders were imported This issue has been resolved The on demand scan stopped or slowed down when quarantining e mail messages that had a large number of recipients or attachments This issue has been resolved 37 In rare cases after an on demand scan the on demand report form stated that there were quarantined items but no details about the quarantined items wer resolved 38 If attachments wer sent included in the report This issue has been during an on demand scan have a quarantine number 39 An updated version of the for ePolicy Orchestrator mbedded within an e mail and quarant
11. ined the quarantine database entries did not This issue has been resolved Outbreak NAP file policy management file has been added to resolve an issue with an expired certificate used for signing the included OCX FILES INCLUDED WITH THIS SERVICE F PACK This Service Pack consists of a package called GS5E55S2 ZIP which contains the following files SERVPK2 TXT This text file GS5E55S2 MSP Microsoft U GSESOOEN NAP Orchestrator OUTBREAK46 NAP atch file Outbreak Manager policy management Orchestrator GSECONF EXE CONF0409 DLL Language specific 1 COM CONF0407 DLL Language specific 1 COM CONFO40C DLL 1 COM Language specific CONFO40A DLL Language specific 1 COM CONF0411 DLL 1 COM Language specific GSECONF PDF Release Notes for po po po po po ne ne ne ne ne nt nt nt nt nt for for for he Configuration GroupShield policy management file for use with ePolicy file for use with ePolicy Main executable for Configuration Tool English use German use French use Spanish use Japanese use Tool INSTALLATION For more information about the system requirements for McAfee GroupShield 5 0 for Microsoft Exchange 5 5 refer to the README
12. information on contacting Network Associates and McAfee including toll free numbers for other geographic areas s th CONTACT file that accompanied your original product release COPYRIGHT AND TRADEMARK ATTRIBUTIONS c 2003 Networks Associates Technology Inc All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of Networks Associates Technology Inc or its suppliers or affiliate companies To obtain this permission write to the attention of the Network Associates legal department at 3965 Freedom Circle Santa Clara California 95054 or call 1 972 308 9960 TRADEMARKS Active Firewall Active Security Active Security in Katakana ActiveHelp ActiveShield AntiVirus Anyware and design Bomb Shelter Certified Network Expert Clean Up CleanUp Wizard CNX CNX Certification Certified Network Expert and design Design stylized N Disk Minder Distributed Sniffer System Distributed Sniffer System in Katakana Dr Solomon s Dr Solomon s label Enterprise SecureCast Enterprise SecureCast in Katakana Event Orchestrator EZ SetUp First Aid ForceField GMT GroupShield GroupShield in Katakana Guard Dog HelpDesk HomeGuard Hunter LANGuru LANGuru in Katakana M and design Magic Solutions Magic Solutions in Katakana Magic University
13. olicy Orchestrator was updating the GroupShield configuration at the same time as an Outbreak Manager rule triggered and also changed the GroupShield configuration This issue has been resolved This Service Pack includes an updated version of the GroupShield Configuration Tool GSECONF EXE to resolve an issue where the GroupShield Logging parameters were not set correctly if running the 27 Configuration Tool from a remote computer For instructions on how to use this utility please refer to the User Manual GSECONF PDF This Service Pack also includes an updated version of the GroupShield NAP file policy management file for ePolicy Orchestrator to resolve an issue when changing the on access scanning mode to AVAPI NONE or MAPI MAPI Previously the Administrator was not notified that the Microsoft Exchange Information Store required restarting when changing to these modes A dialog box is now displayed if the Information Store needs to be restarted Since Hot Fix 1 28 In ESE mode the Sender and Recipient information was not always 29 30 31 32 33 34 3D 36 correct when sending notification messages in Microsoft Exchange multi site environments This issue has been resolved GroupShield s ESE scanning mode caused performance issues when scanning very large attachments This issue has been resolved During ESE on access scannin
14. ons on the wizard panels Once the Service Pack is installed on the active cluster node go to the inactive node and double click the MSP file to begin the installation on the inactive node You do not need to make the inactive node active in order to install the Service Pack on the inactive node The installation will recognize that it is run on the inactive node and will install the files and components as appropriate Follow the instructions on the wizard panels to finish the installation on the inactive node ENT INSTALLATION required you can install this Service Pack silently without any screen prompts from the command line run a silent installation use the following command MSIEXEC q p lt location gt GS5E55S2 MSP REINSTALL all REINSTALLMODE omus MSIEXEC switches are as follows q Silent install p Apply Patch lt location gt Location of the Patch file GS5E55S2 MSP Patch file The REINSTALLMODE switches are as follows overwrite missing or older files re write registry HKLM re write registry HKCU update shortcuts neBso INSTALLING THE CONFIGURATION TOOL T NOTE You must have applied the patch file GS5E55S2 MSP from the Service Pack before proceeding Copy the files CONFxxxx DLL and GSECONF EXE from the compressed file into one of the following folders on a GroupShield ser
15. ver C exchsrvr ADD INS NAISAdm5 i386 C exchsrvr is the location where Microsoft Exchange 5 5 is normally installed C Program Files McAfee GroupShield Exchange i386 C Program Files McAfee GroupShield Exchange is the location where GroupShield is normally installed The file CONFxxxx DLL is language specific For example CONF0409 DLL is for English use See Files Included with this Service Pack for details CONTACTING MCAE Technical Support T T 1 AND NETWORK ASSOCIATES http knowledge nai com McAfee Beta Program AV Beta Web Site www mcafeeb2b com beta E mail avbeta nai com ERT Anti Virus Emergency Response Team www mcafeeb2b com naicommon avert default asp Download Site www mcafeeb2b com naicommon download ftp ftp nai com pub antivirus datfiles 4 x DAT File Updates www mcafeeb2b com naicommon download dats find asp Product Upgrades www mcafeeb2b com naicommon download upgrade login asp Valid grant number required Contact Network Associates Customer Service On Site Training Information www mcafeeb2b com services mcafee training default asp Network Associates Customer Service US Canada and Latin America toll free Phone 1 888 VIRUS NO or 1 888 847 8766 Monday Friday 8 a m 8 p m Central Time E mail services_corporate_division nai com Web www nai com www mcafeeb2b com For additional
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