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1. 3 Click OK The Print dialog box is displayed 10 Printing from Your Computer Note To confirm the paper size click the Page Setup tab If the setting does not match the document s paper size you set in the application software you need to set the paper size to the same size or otherwise use Scaled Printing or Fit to Page Printing For details refer to the Printer Driver Guide on screen manual For details on the printer driver functions click Help or Instructions to view the online help or the Printer Driver Guide on screen manual The Instructions button is displayed on the Main and Maintenance sheets when the on screen manuals are installed on your computer To display the preview and confirm how your document will look when printed select the Preview before printing check box Some application software may not have a preview function Print the document 1 Click Print or OK Printing begins Do not open the Front Cover 1 amp while printing Print General Note To cancel a print job in progress press the RESUME pasa aa CANCEL button on the printer or click Cancel Printing on the Canon IJ Status Monitor To display Pages 165535 CHEE the Canon IJ Status Monitor click Canon iP1800 pepe ee ate n ai series on the taskbar 1 Printing from Your Computer Printing with Macintosh Note Depending on your application program operations
2. If the ALARM lamp flashes orange sixteen times Ink may have run out Click Delete Job to cancel the current printing job Click Stop Job to stop the current printing job Click Stop All Jobs to stop all printing jobs Replace the ink cartridge with a new one The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected If you want to continue printing without this function press the RESUME button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition Error Number 1686 The following ink may have run out i Black The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected If you want to continue printing without this function press the RESUME button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition Delete Job _ Stop Alljobs Stopjob 30 Routine Maintenance Note Setting of FINE Cartridges If a FINE Cartridge runs out of ink you can print with either Color or
3. Click the Maintenance tab and then Print Head Alignment Confirm the displayed message and click OK The print head alignment pattern is printed Important Do not open the Front Cover while printing Canon iP1800 series Starting print head alignment Since the alignment involves printing get the printer ready connect the cable and turn the power on set the printer s paper thickness lever to the left and load a sheet of A4 or letter size plain paper into the sheet Feeder The printer will print an alignment pattern To align the print head position click OK OK Cancel 5 After the pattern is printed click Yes Canon iP1800 series YD Were the patterns printed normally IF no patterns were printed or if the printout is noticeably blurred click No and start again from the beginning No Routine Maintenance 23 6 Look at the printout From the patterns select the most even least irregular patterns for each column and enter their numbers Click OK Print Head Alignment Execute print head alignment Examine the printed pattems and enter the pattem number of the pattem with the least amount of streaking in the fields for columns A to L Adjustment in Columns A Jo ELS to Column A Column B Column C Column D Column E Column F Adjustment in Columns q to L 4 Column G Column H Column Column J Column K Column L Note If it i
4. Press the About ink button to view the information about the ink tank Press the Update button to check the current remaining ink level Ink Details About ink Update Quit 1 Confirm whether any symbols are displayed here Ink is low The symbol appears above a FINE Cartridge with low ink Prepare a new replacement FINE Cartridge Ink is out The x symbol appears above a FINE Cartridge that has run out of ink Replace the FINE Cartridge with a new one immediately Ink may have run out The symbol appears above a FINE Cartridge that may have run out of ink Replace the FINE Cartridge with a new one To confirm the FINE Cartridge information click Ink Details E Knowing When to Replace FINE Cartridge When ink has run out or may have run out in a FINE Cartridge while printing one of the following messages is displayed on your computer Confirm the empty cartridge and replace it with a new one After replacing the cartridge close the Front Cover to resume printing Windows If the icon is displayed above an ink cartridge Ink is running low Prepare a new ink cartridge Routine Maintenance 27 The resulting print quality may not be satisfactory if printing is continued under this condition 2 Canon iP 1800 series USBO01 Option Ink Details Help Printing Ink is running low View the ink details Document Name Test Page oO ll ul Owner Canon Printing
5. Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning try Print Head Deep Cleaning which is a more powerful process Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning so perform this procedure only when necessary Windows 1 Make sure that the printer is on Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual Start Print Head Deep Cleaning 1 Click the Maintenance tab 2 Click Deep Cleaning 3 Confirm the displayed message and click Execute Deep Cleaning Unclogs nozzles that cannot be cleared by regular cleaning Deep cleaning consumes much more ink than regular cleaning Execute Deep Cleaning only if the nozzle condition does not improve after regular Note coors After the deep cleaning ends execute Nozzle Check and check whether Clicking Initial Check Items displays the items to be the pint head nozzles have been urclogged checked before deep cleaning 3 Cancel Initial Check Items _ 4 Confirm the displayed message and click OK Print Head Deep Cleaning starts when the POWER lamp starts flashing green Do not perform any other operations until Print Head
6. Select when printing documents consisting mainly of graphs and graphics illustrations with strong color definition Printing a composite document Select when printing documents consisting mainly of text Detailed Setting Select to fine tune the Print Quality and Halftoning settings For details on the printer driver functions click on the Quality amp Media Color Options Special Effects Borderless Printing or Margin sheet to view the Printer Driver Guide on screen manual If the on screen manuals are not installed the Printer Driver Guide on screen manual is not displayed even if is clicked To display the preview and confirm how your document will look when printed click Preview Some application software may not have a preview function 12 Printing from Your Computer Print the document 1 Click Print Printing begins Do not open the Front Cover while printing Note Click the printer icon in the Dock to display the list of print jobs in progress If you are using Mac OS X v 10 2 8 click the printer icon in the Dock to start up the Print Center and double click the name of your printer in the Printer List To cancel a print job in progress select the desired document in the Name list and click Delete To temporarily stop a job in progress click Hold To stop all the jobs in the list click Stop Jobs Printing from Your Computer 13 Routine Maintenance When Printing Becomes Faint o
7. 0001C001 2007 Canon U S A Inc Canon is a registered trademark of Canon Inc in the United States and may be a registered trademark or trademarks in other countries All other product and brand names are trademarks of their respective owners As an ENERGY STAR partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Canon The FINE Cartridges are compatible with this product 30 31 40 41 PG 30 CL 31 PG 40 CL 41 For information on product specifications please visit our website at www usa canon com QT5 0919 V02 XXXXXXXX CANON INC 2007 PRINTED IN VIETNAM
8. 11042 USA 2007 Canon U S A Inc Canon is a registered trademark of Canon Inc in the United States and may also be a registered trademark in other countries 62 Safety Precautions Index A Appendix 53 B Before Printing 2 Cc Cleaning Your Printer inside 38 roller 37 L Loading Printing Paper envelopes 9 paper 7 recommended paper and requirements 5 Media cannot use 6 specialty 4 Media Type 5 N Nozzle Check Pattern examining 17 printing 15 P Print Head aligning the Print Head 23 cleaning 19 deep cleaning 21 Printing from Your Computer Macintosh 12 Windows 10 R Replacing a FINE Cartridge ink level information 26 knowing when to replace ink tank 27 Replacing FINE Cartridges 32 Routine Maintenance 14 S Safety Precautions 56 Specialty Media 4 Specifications 54 System Requirements 55 T Troubleshooting 41 Turning off the Printer 3 Turning on the Printer 2 U Users in the U S A Canon U S A Inc Limited Warranty U S Only 59 Index 63 64 65 66 Ordering Information For additional supplies use the following descriptions and order numbers Description FINE Cartridges PG 30 Black CL 31 Color PG 40 Black CL 41 Color Canon Specialty Papers All Occasion Photo Cards 4 x 8 50 sheets Glossy Photo Paper Credit Card Size High Resolution Paper 8 5 x 11 100 sheets Matte Photo Paper 4 x 6 120 sheets Matte Photo Pape
9. Black FINE Cartridge only for a while However the same printing quality cannot be expected comparing to printing with both cartridges You should perform the following settings without removing the empty cartridge If the ers Cartridge is removed an error occurs You cannot print regardless of the Ink Cartridge ettings Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities The Black Only setting can be used when you select Plain Paper in Media Type In this case the Borderless Printing setting cannot be enabled If you select Color Only or Black Only when the cartridge runs out of ink remember to return the Ink Cartridge Settings to Both Black and Color after replacing with new one Windows 1 lt Open the Printer Properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual Click the Maintenance tab and then Ink Cartridge Settings Select Color Only when the cartridge runs out of Black ink or select Black Only when the cartridge runs out of Color ink and then click OK Open the Canon IJ Printer Utility dialog box Refer to Opening the Canon IJ Printer Utility Macintosh in the User s Guide on screen manual Make sure that Ink Cartridge Settings is selected in the pop up menu Select Color Only when the cartridge runs out of
10. Black ink or select Black Only when the cartridge runs out of Color ink and then click Apply Confirm the message then click OK Routine Maintenance 31 E Replacing FINE Cartridges When FINE Cartridges run out of ink replace them using the following steps Important Handling FINE Cartridges Once the protective tape is removed do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge The printer may not print out properly if you touch it A Electrical Contacts B Print Head Nozzles To maintain optimal printing quality we recommend the use of specified Canon brand FINE Cartridges Refilling ink is not recommended Once you remove a FINE Cartridge replace it immediately Do not leave the printer with FINE Cartridges removed Replace empty cartridges with new ones If you insert FINE Cartridges that has been removed once the printer may not print out properly due to some reasons such as clogging of the nozzles Furthermore with such cartridges the Low Ink Warning may not be displayed properly Once a FINE Cartridge has been installed do not remove it from the printer and leave it out in the open This will cause the FINE Cartridge to dry out and the printer may not operate properly when it is reinstalled To maintain optimal printing quality use a FINE Cartridge within six months of first use Color ink may be consumed even when printing a black and white document or when black and
11. Cannot Use Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction Additionally when printing on A5 or smaller sized paper do not use paper thinner than a post card including plain paper or notepad paper cut to a small size Folded curled or wrinkled paper Damp paper Paper that is too thin weighing less than 64 gsm 17 Ib Paper that is too thick plain paper except for Canon genuine paper weighing more than 105 gsm 28 Ib Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps Envelopes with sticker flaps Envelopes with an embossed or treated surface Envelopes with pressure seals Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter etc Before Printing E Loading Paper Important When performing duplex printing pay great attention to the dust and stain on the area desk etc where the printed paper is ejected Printing with dust and stain remaining on this area can have a bad effect on the printing result and printer If you cut plain paper to 4 x 6 101 6 x 152 4 mm 5 x 7 127 0 x 177 8 mm or 2 13 x 3 39 54 0 x 86 0 mm credit card size for a trial print it can cause paper jams You cannot print on postcards affixed with photos or stickers Always load paper in
12. Does Not Come Out Printing Does Not Start Printing Is Blurred Colors Are Wrong Straight Lines Are Misaligned FINE Cartridge is not installed properly Remove the FINE Cartridge then reinstall it There is no ink left Small dusts may be stuck between the contact points In this case the print result may be improved by reinstalling the FINE Cartridge x 2 N A X E A Media Type setting in the printer driver Make sure that the Media Type set in the Main sheet of the printer driver does not match the actual type of Windows or the Quality amp Media in the pop up menu of the Print dialog box paper Macintosh matches the type of the loaded printing paper 44 Troubleshooting Print Head nozzles are clogged Print the nozzle check pattern to check for uneven ink output If the nozzle check pattern does not print out properly Clean the Print Head and then print the nozzle check pattern to check that ink is ejecting properly If the problem is not resolved after performing Print Head Cleaning twice Perform Print Head Deep Cleaning If the problem is not resolved after performing Print Head Deep Cleaning perform Print Head Deep Cleaning again If the problem is still not resolved after performing Print Head Deep Cleaning twice A FINE Cartridge may have run out of ink Replace it with a new one For details on how to print the nozzle check pattern how to clean the Print Head and how to perform Print Head Dee
13. Photo Paper Plus Semi gloss Photo Paper Pro Photo Stickers Before Printing E Paper Handling Recommended Paper and Requirements Media Type Model Paper Support Load Limit Paper Printer Driver Thickness Setting for Lever Media Type Plain Paper 100 sheets A4 Letter Left Plain Paper Envelopes 10 envelopes European DL US Right Envelope Comm Env 10 High Resolution HR 101N 80 sheets A4 Letter Left High Paper Resolution Paper Super White Paper SW 201 80 sheets A4 Letter Left Plain Paper Glossy Photo GP 401 10 sheets A4 Letter Left Glossy Paper 3 20 sheets 4 x 6 101 6 x 152 4 Photo Paper mm Credit card Glossy Photo Paper GP 501 10 sheets A4 Letter Left Glossy Everyday Use 20 sheets 4 x 6 101 6 x 152 4 Photo Paper mm Matte Photo Paper MP 101 10 sheets A4 Letter Left Matte Photo 20 sheets 4 x 6 101 6 x 152 4 Paper mm Photo Paper Glossy GP 502 10 sheets Letter Left Glossy 20 sheets 4 x 6 101 6 x 152 4 Photo Paper mm Photo Paper Plus PP 101 10 sheets A4 Letter 5 x 7 127 0 Left Photo Paper Glossy x 177 8 mm Plus Glossy 20 sheets 4 x 6 101 6 x 152 4 mm Photo Paper Plus PP 101D 1 sheet A4 Letter 5 x 7 127 0 x Left Photo Paper Double Sided 177 8 mm Plus Double Sided Photo Paper Plus SG 101 10 sheets A4 Letter Left Photo Paper Semi gloss 3 SG 201 10 sheets 8
14. Printing Does Not Start Printing Is Blurred Colors Are Wrong Straight Lines Are Misaligned on page 44 Printed Paper Curls or Has Ink Blots on page 45 Printed Surface Is Scratched Paper Is Smudged on page 46 Printing Does Not Start on page 47 Paper Does Not Feed Properly on page 48 Paper Jams on page 49 ALARM Lamp Flashes Orange on page 50 Error Message Appears on the Screen on page 51 e Windows Writing Error Output Error Communication Error on page 51 e M Error No 300 Is Displayed on page 52 e M Error No 1700 1710 Is Displayed on page 52 Windows If an Error Occurs When the Printer Is Connected to a Computer When an error occurs in printing such as the printer is out of paper or paper is jammed a troubleshooting message is displayed automatically Take the appropriate action described in the message The message may vary depending on the version of your Windows operating system Canon iP1800 series USB001 Paper out 1 Load paper 2 Press the printer s RESUME button Cancel Printing Troubleshooting 41 Cannot Install the Printer Driver If you were unable to proceed beyond the Printer Connection screen follow Windows the procedure below to reinstall the printer driver Unable to proceed beyond the Printer Connection screen Printer Connection Make sure that the printer is connected to the computer and turn on the p
15. not feed Reload paper in the Auto Sheet Feeder and press the RESUME CANCEL button Three flashes Paper jam The paper may be jammed Remove the jammed paper reload paper properly in the printer and then press the RESUME CANCEL button See Paper Jams on page 49 Four Flashes Ink has run out Ink has run out Replace the ink cartridge and close the cover If printing is in progress and you want to continue printing press the RESUME button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Replace the empty ink cartridge immediately after the printing The resulting print quality is not satisfactory if printing is continued under the ink out condition Five flashes The FINE Cartridge cannot be recognized Possible causes are as follows The FINE Cartridge may not be installed properly The FINE Cartridge may not be compatible with this printer Install the appropriate FINE Cartridge If lines are misaligned or the resulting output is not satisfactory carry out the Print Head Alignment Seven Flashes FINE Cartridge is not installed in the correct position Confirm that the FINE Cartridges are installed in the appropriate positions See Replacing a FINE Cartridge on page 26 Eight flashes Ink absorber is almost full The printer has a built in ink abs
16. roller with applying a slightly moisten cotton swab with water to wipe off dust or stain If the problem still persists contact a Canon service representative E Cleaning the Inside of the Printer If the printed paper is smudged the inside of the printer may be dirty To always get best quality printing result periodical cleaning of the inside of the printer is recommended You can clean this part in two ways See Cleaning the Bottom Plate Bottom Plate Cleaning on page 38 See Cleaning the Protrusions Inside the Printer on page 40 Important When using Photo Paper Plus Double Sided PP 101D be sure to clean the inside of the printer before printing Cleaning the Bottom Plate Bottom Plate Cleaning This section describes how to clean the inside of the printer If the inside of the printer becomes dirty printed paper may get dirty so we recommend performing cleaning regularly Windows d Make sure that the printer is turned on and then remove any paper from the Auto Sheet Feeder 2 Folda single sheet of A4 or Letter sized plain paper in half widthwise and then unfold the paper 3 Load this and only this sheet of paper in the Auto Sheet Feeder with the open side to the front Set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual We 1 Load the paper after unfold
17. that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 1 516 328 5600 m Canon U S A INC LIMITED WARRANTY USA Only The limited warranty set forth below is given by Canon U S A Inc Canon USA with respect to the new or refurbished Canon brand product Product packaged with this limited warranty when purchased and used in the United States only The Product is warranted against defects in materials and workmanship under normal use and service for a period of ninety 90 days from the date of original purchase Defe
18. the Canon iP1800 series icon 3 Open the File menu and select Properties 4 Click the Ports tab to confirm the port settings Make sure that a port named USBnnn Canon iP 1800 series where n is a number is selected for Print to the following port s If the port setting is not correct change the port setting according to the interface you are using or reinstall the printer driver The printer is not connected properly Make sure that the printer cable is securely plugged in to the printer and the computer f you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again Printer driver is not installed properly The printer driver may not be installed properly Uninstall them following the procedure described in the Printer Driver Guide on screen manual and reinstall them following the procedure described in the Easy Setup Instructions Troubleshooting 51 M E Error No 300 Is Displayed The printer is not ready Make sure that the printer is turned on and that it is connected securely to the computer If the POWER lamp is off turn the printer on While the POWER lamp is flashing green the printer is init
19. warranties concerning the products described Specifications are subject to change without notice As an ENERGY STAR Partner Canon Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is an international ca program that promotes energy saving through the penetration of energy efficient eners computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers monitors printers facsimiles copiers scanners and multifunction devices Their standards and logos are uniform among participating nations All information regarding non Canon products was compiled from publicly available information No representation is made regarding the accuracy thereof About Consumables Consumables ink tanks FINE Cartridges are available for 5 years after production has stopped Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Macintosh and Mac are trademarks of Apple Computer Inc registere
20. x 10 203 2 x 254 0 Plus Glossy mm 4 20 sheets 4 x 6 101 6 x 152 4 mm Photo Paper Pro 3 PR 101 10 sheets A4 Letter 8 x 10 Left Photo Paper 203 2 x 254 0 mm Pro 20 sheets 4 x 6 101 6 x 152 4 mm Wide Photo Stickers 4 PS 101 1 sheet Left Photo Paper Plus Glossy T Shirt Transfers TR 301 1 sheet Right T Shirt Transfers Paper with a Model Number is Canon specialty media You may not be able to purchase some Canon genuine papers depending on your country Paper is not sold in the US by Model Number Purchase paper by name 2 SG 201 only Before Printing 3 When loading paper in stacks the print side may be marked as it is fed in or sheets may be stuck to one another causing them not to be fed properly In this case load one sheet at a time 4 You can specify the print setting easily by using the Easy Photo Print provided with the Setup CD ROM 5 This paper cannot be used in Macintosh 6 If the corners or edges of the paper are smudged try to print with the Paper Thickness Lever set to the right It may improve print quality Reset the Paper Thickness Lever to the left when you finish printing For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual Note For a detailed description of printing media types refer to Printing Media in the User s Guide on screen manual Media Types You
21. 40 V 50 60 Hz Power consumption Printing Approx 7 W Standby Approx 0 7 W OFF Approx 0 5 W External dimensions Approx 17 4 W x 9 3 D x 6 0 H inches Approx 442 W x 237 D x 152 H mm With the Paper Support retracted Weight Approx 3 3 kg Approx 7 3 Ib With the FINE Cartridges installed Canon FINE Cartridges BK 320 nozzles C M Y Dye Bk 384x3 nozzles 54 Appendix Minimum System Requirements 1 Windows i Operating System Processor RAM Hard Disk Space 4 Windows Vista Pentium II 300 MHz 128 MB 400 MB Windows XP SP1 SP2 Windows 2000 Professional SP2 SP3 SP4 M i Operating System Processor RAM Hard Disk Space 4 Mac OS X v 10 4 Intel processor PowerPC G3 256 MB 200 MB Mac OS X v 10 2 8 v 10 3 128 MB 1 Conform to the operating system s requirement when it is higher than this For updated compatibility visit our website 2 Operation can only be guaranteed on a PC with built in USB or USB 2 0 Hi Speed port and pre installed Windows Vista XP or 2000 3 Including compatible processors 4 For bundled software installation 5 Macintosh File System Mac OS Extended Journaled Mac OS Extended CD ROM drive Display Windows SVGA 800 x 600 Additional System Requirements for On Screen Manuals Windows M Browser Windows HTML Help Viewer Browser Help Viewer Note Microsoft Internet Explore
22. AND INK CARTRIDGE S AND TANK S InstantExchange Service expedites usually by the second business day the exchange of a defective Product with a replacement Product which will normally be shipped the same day if your request for this service is by 3 p m E T Monday through Friday except holidays three 3 business day InstantExchange Service for Alaska and Hawaii Canon USA does not guarantee expedited shipping service in the event of the occurrence of factors beyond its reasonable control The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU CANON USA WILL RETAIN THE DEFECTIVE PRODUCT THAT YOU ORIGINALLY PURCHASED WHICH SHALL BECOME THE PROPERTY OF CANON USA InstantExchange warranty program service is available only during the express limited warranty period for your Product and only in the continental United States Alaska and Hawaii during such period This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state Support program specifics are subject to change without notice Safety Precautions 61 InstantExchange warranty service is subject to the availability of refurbished or new replacement units Canon U S A Inc One Canon Plaza Lake Success NY
23. Canon Exif Print PIXMA iP1800 series Quick Start Guide fiz k f QT50919V02 Getting Help from Canon Help Us Help You Better Before you contact Canon please record the following information Serial Number located on the inside of the product Model Number located on the top of the product Setup CD ROM number located on the CD ROM Purchase Date Customer Technical Support Sequence 1 Internet www canontechsupport com For quick and comprehensive self help in an intuitively guided interactive troubleshooting environment the place to start is our helpful tech support web site In addition the latest driver downloads answers to frequently asked questions product information and where to buy instructions are found here 2 Email Tech Support www canontechsupport com For individual attention to a special issue try emailing our friendly technical support representatives specially trained to communicate quick easy and logical solutions to your inquiries within 24 hours 3 Toll Free Live Tech Support 1 800 828 4040 This option provides live telephone technical support free of service charges Monday Saturday excluding holidays during your product s 90 days limited warranty period Telephone Device for the Deaf TDD support is available at 1 866 251 3752 4 Extended Service and Support www canonesp com Canon CarePAK Extended Service Plan is a cost attractive and easy to use extende
24. Canon service representative 42 Troubleshooting The Setup CD ROM is defective Windows Click Start gt My Computer and confirm that CD ROM icon lt f is visible In non XP Windows double click the My Computer icon on the desktop and confirm that the CD ROM icon lt 9 is visible in the window M Confirm that the CD ROM icon is displayed when you insert the CD ROM If the CD ROM icon is not displayed restart your computer If the CD ROM icon is still not displayed try different disks and see if they are displayed If other disks are displayed there is a problem with the Setup CD ROM Contact a Canon service representative Installation procedure not followed correctly Follow the procedure described in the Easy Setup Instructions for proper installation If the printer driver was not installed correctly uninstall the driver restart your computer and then reinstall the driver Refer to the Printer Driver Guide on screen manual Windows Note If the installer was forced to be terminated due to a Windows error the system may be in an unstable condition and you may not be able to install the driver Restart your computer before reinstalling The USB Connection Does Not Work Properly Windows E The Printer Is Not Recognized Properly USB hub is used Connect the printer directly to the computer s USB port without going through the hub USB expansion card is
25. Cleaning is selected in the pop up menu Click Bottom Plate Cleaning Routine Maintenance 39 T When the confirmation message is displayed click Execute The paper cleans the inside of the printer as it feeds through the printer If the ejected paper is smudged perform the Bottom Plate Cleaning again If the problem is not resolved after performing the Bottom Plate Cleaning twice the protrusions inside the printer may be stained Clean them according to instructions See Cleaning the Protrusions Inside the Printer on page 40 Cleaning the Protrusions Inside the Printer If protrusions inside the printer are stained wipe off any ink from the protrusions using a cotton swab or the like Important Before cleaning the inner parts be sure to turn the printer off 40 Routine Maintenance Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the printer Note If you cannot find appropriate tips for your problem refer to the on screen manuals Cannot Install the Printer Driver on page 42 The USB Connection Does Not Work Properly on page 43 e Windows The Printer Is Not Recognized Properly on page 43 e M The Printer Is Not Recognized Properly on page 43 Print Results Not Satisfactory on page 44 Cannot Print to End of Job on page 44 Part of the Page Is Not Printed on page 44 Ink Does Not Come Out
26. Deep Cleaning finishes This takes about one to two minutes Check the condition of the Print Head 1 Load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder and set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual 2 Print the nozzle check pattern to check the print head condition See Printing the Nozzle Check Pattern on page 15 3 If the print head nozzles are still not clean perform Print Head Deep Cleaning again 4 If this does not solve the problem a FINE Cartridge may have run out of ink Replace it with a new one See Replacing a FINE Cartridge on page 26 Make sure that the printer is on Open the Canon IJ Printer Utility dialog box Refer to Opening the Canon IJ Printer Utility Macintosh in the User s Guide on screen manual Routine Maintenance 21 3 Start Print Head Deep Cleaning 1 2 3 Make sure that Cleaning is selected in the pop up menu Click Deep Cleaning Confirm the displayed message and click OK Print Head Deep Cleaning starts when the il POWER lamp starts flashing green Do not perform any other operations until Print Head Deep Cleaning finishes This takes about Ceanes Cr GoS 3 one to two minutes Unclogs nozzles that cannot be cleared by regular heck and check logged Note Clicking Initial C
27. ER lamp flashes green during cleaning If the straight line is misaligned or the Print Head position is misaligned align the Print Head position See Aligning the Print Head on page 23 Routine Maintenance 35 Keeping the Best Printing Results To avoid drying of the Print Head and clogging of the nozzles note the following Note If the printed area is traced with a highlight pen or paint stick or stained with water or sweat ink may blur depending on the paper If the print head nozzles get clogged printouts will become faint or particular colors will not be printed properly For details see When Printing Becomes Faint or Colors Are Incorrect on page 14 E When You Turn Off the Printer Follow the procedure below to turn off the printer 1 Press the POWER button to turn off the printer 2 Confirm that the POWER lamp has gone out This takes a few seconds or as long as around 20 seconds 3 Unplug the power cord from the wall outlet If you are using a power outlet strip you can switch it off instead When you press the POWER button to turn off the printer the printer automatically puts a protective cap on the Print Head to prevent the ink from drying If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out this capping will not be done properly causing the Print Head to dry and clog E When You Are Not Using the Printer for a Long Time When y
28. IS SOLD AS IS AND WITHOUT WARRANTY BY CANON USA THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT DISTRIBUTED THEREWITH INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT NO IMPLIED WARRANTY INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE AND NO OTHER EXPRESS WARRANTY OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA OR ITS ASF SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS INCONVENIENCE EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE STORAGE CHARGES LOSS OR CORRUPTION OF DATA OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING YOU ASSUME ALL RI
29. Pages FEN CLOCCC O Display Print Queue Cancel Printing 4 1 FINE Cartridge with low ink If the ALARM lamp flashes orange four times Ink has run out Replace the ink cartridge and close the cover Click Cancel Printing to cancel printing Replace the ink cartridge with a new one If printing is in progress and you want to continue printing press the RESUME button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Replace the empty ink cartridge immediately after the printing The resulting print quality is not satisfactory if printing is continued under the ink out condition Canon iP1800 series USB001 The following ink has run out Color WE Replace the ink cartridge and close the cover If printing is in progress and you want to continue printing press the printer s RESUME button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Replace the empty ink cartridge immediately after the printing The resulting print quality is not satisfactory if printing is continued under the ink out condition Cancel Printing d 1 FINE Cartridge with no ink If the ALARM lamp flashes orange sixteen times Ink may have run out The functi
30. SK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION USE MISUSE OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ITS ASF SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE 60 Safety Precautions ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT AND STATES YOUR EXCLUSIVE REMEDY Canon USA offers a range of customer technical support options Interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions www canontechsupport com Toll free live technical support Monday Saturday excluding holidays at 1 800 828 4040 Telephone Device for the Deaf TDD 1 866 251 3752 Repair or Exchange Service Options In the event service is required for the Product during the limited warranty period Canon USA offers two hardware support options Authorized Service Facility Carry In Mail In Service Canon USA s Carry In Mail In Service provides repair or exchange at Canon USA s option through Canon USA s Authorized Service Facility ASF network The name and telephone number of the ASF s near you may be obtained from Canon USA s Web site at
31. ction describes the procedure for basic printing When printing photographs you can also use Easy PhotoPrint to easily specify print settings Easy PhotoPrint is provided on the Setup CD ROM For details on using Easy PhotoPrint refer to the Photo Application Guide on screen manual Printing with Windows Note Depending on your application program operations may differ For details refer to the instruction manual of your application The steps described in this section are for printing in Windows XP SP2 1 Turon the printer and load the paper in the printer See Loading Printing Paper on page 4 2 Create a document or open a file to print using an appropriate application software 3 Open the printer properties dialog box 1 Select Print on the application software s File menu The Print dialog box opens 2 Make sure that Canon iP1800 series is selected in Select Printer 2 3 es Find Printer Note If a different printer is selected click Canon iP1800 DA Number of copies T series O 165535 Ta ingle page number or a single HLAP f 3 Click Preferences or Properties The Main sheet of the Printing Preferences dialog box appears 4 Specify the required settings 1 Select the desired media type in Media Type 2 Set Print Quality and Color Intensity as needed Note For details on print quality settings refer to the Printer Driver Guide on screen manual
32. ctive parts or a defective Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility ASF and proven to be defective upon inspection will be a repaired b exchanged for new or comparable rebuilt recovered remanufactured repaired and or recycled parts or c exchanged for a refurbished Product as determined by the Canon USA repair facility or the ASF Warranty repair or replacement shall not extend the original warranty period of the Product A dated proof of purchase is required at the time of warranty service A copy of your dated bill of sale will satisfy this requirement This warranty does not cover any accessories or any consumables such as paper or ink cartridges as to which there shall be no warranty or replacement Safety Precautions 59 This limited warranty shall only apply if the Product is used in conjunction with compatible computers peripheral equipment and software Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty Separate Warranty Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty Non Canon brand equipment and software that may be distributed with the Product are sold as is and without warranty of any kind by Canon USA including any implied warranty regarding merchantability or fitness for a particular purpose and all such wa
33. cuted two times D To proceed to cleaning of the Print Head go to step 3 3 of the Windows or Macintosh Print Head Cleaning procedure depending on your platform See Print Head Cleaning on page 19 If no lines of the group 1 pattern are missing and the group 2 patterns have no white streaks click Exit Windows or Quit Macintosh to exit nozzle check pattern examination 18 Routine Maintenance Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern Cleaning unclogs the nozzles and restores the print head condition Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber Cleaning the Print Head consumes ink so perform Print Head Cleaning only when necessary Windows If you click Cleaning on the Pattern Check dialog box that is displayed after printing the nozzle check pattern Print Head Cleaning starts Go to step 3 3 1 2 M Make sure that the printer is on Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual Start Print Head Cleaning 1 Click the Maintenance tab 2 Click Cleaning Print Head Cleaning starts when the POWER lamp starts flashing green Do not perform any other operations until Print Head Cleaning finishe
34. d in the U S and other countries Canon U S A Inc One Canon Plaza Lake Success NY 11042 Table of Contents Before Printing Turning the Printer On and Off 2 Loading Printing Paper s es 4 Printing from Your Computer 10 Printing with Windows 10 Printing with Macintosh 12 Routine Maintenance When Printing Becomes Faint or Colors Ar Incorrect einsi canny ieee Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Print Head Cleaning ceseeseeeeereeereenees Print Head Deep Cleaning ccereeees Aligning the Print Head he Replacing a FINE Cartridge ccceee Keeping the Best Printing Results Cleaning Your Printer a se Troubleshooting ccccecccsseeeesseeeeseeeeeseees 41 Cannot Install the Printer Driver 42 The USB Connection Does Not Work PropeNy 35 Aessseh sen ds cevedesbisdaasivacduszecitieevsthss 43 Print Results Not Satisfactory 44 Printing Does Not Start at Paper Does Not Feed Properly 48 PAP Or Jams cnie niea ALARM Lamp Flashes Orange z Error Message Appears on the Screen 51 Appendix Reading the On screen Manuals s Specifications ress rrnti erei ere a 54 Safety Precautions Before Printing Turning the Printer On and Off Turn on the printer before printing E Turning on the Printer Before turning on the prin
35. d service program that provides up to three full years of service and support coverage at a very attractive price CarePAK offers toll free Canon technical support and includes Canon s superb InstantExchange product replacement program For further information about extending your Canon service and support call 1 800 385 2155 or visit our Web site at www canonesp com CarePAK must be purchased during your product s warranty period For more information and updated program specifics please visit our web site at www canontechsupport com Support program specifics are subject to change without notice Canon PIXMA iP 1800 sere Photo Printer Quick Start Guide Canon PIXMA iP1800 series Photo Printer Quick Start Guide Copyright This manual is copyrighted by Canon U S A Inc with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or in part without the prior written consent of Canon U S A Inc 2007 Canon U S A Inc Disclaimer Canon U S A Inc has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon PIXMA iP1800 series Photo Printer All statements technical information and recommendations in this manual and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be representation or
36. displayed properly depending on your operating system or Internet Explorer version We recommend that you keep your system up to date with Windows Update M To view the on screen manual double click the iP1800 series On screen Manual alias on the desktop Note If you installed the User s Guide from the Manual folder in the Setup CD ROM open the folder in which you copied the User s Guide and double click top htm System Requirements Browser Help Viewer Note The on screen manual may not be displayed properly depending on your operating system We recommend that you keep your system up to date We recommend using Safari as your Web browser to view the HTML format on screen manuals If Safari is not installed on your computer download it from Apple Computer Inc website and install it Appendix 53 Specifications General Specifications Printing resolution dpi 4800 horizontal x 1200 vertical Ink droplets can be placed with a pitch of 1 4800 inch at minimum Print width 8 0 inches 203 2 mm max for Borderless Printing 8 5 inches 216 mm Acoustic noise level Approx 43 0 dB A When printing in the highest print quality mode on Photo Paper Pro Operating environment Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Storage environment Temperature 0 to 40 C 32 to 104 F Humidity 5 to 95 RH no condensation Power supply AC 100 2
37. e Paper Guide and slide it against the left side of the paper stack U Do not load higher than the Load Limit Mark A Before Printing E Loading Envelopes Use either European DL or US Comm Env 10 sized envelope 1 Load the envelopes against the right side of the Auto Sheet Feeder Load with the address side facing UP and the rear flaps DOWN on the left Up to 10 envelopes can be loaded at once 2 Pinch the Paper Guide and slide it against the left side of the envelope 3 Set the Paper Thickness Lever to the right Note Reset the Paper Thickness Lever to the left when you A Printing orientation finish printing For details on the Paper Thickness Lever refer to Front View in Main Components of B Make sure the flaps are folded the User s Guide on screen manual 4 Specify the settings in the printer driver 1 Select Envelope in Media Type 2 Select the size for envelopes In Windows select DL Env or Comm Env 10 in Page Size In Macintosh select DL Envelope or 10 Envelope in Paper Size 3 Select Landscape in Orientation Important Be sure to set the printer driver setting properly If you do not the address will be printed in the wrong direction Note For details on printer driver settings see Printing with Windows on page 10 or Printing with Macintosh on page 12 Before Printing 9 Printing from Your Computer This se
38. er FINE Cartridges Ink Cartridges For safety reasons store FINE Cartridges Ink Cartridges out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake FINE Cartridges Ink Cartridges Ink may spill out and stain clothing or the surrounding area Never touch the electrical contacts or Print Head Nozzles on a FINE Cartridge Ink Cartridge after printing The metal parts may be very hot and could cause burns Do not throw FINE Cartridges Ink Cartridges into fire 58 Safety Precautions Users in the U S A E Regulatory Information FCC Notice U S A Only For 120V 60Hz model Model Number K10299 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee
39. ess Lever refer to Front View in Main Components of the User s Guide on screen manual Confirm the displayed message and click OK The paper that is loaded in the printer will feed through the printer and be ejected When the confirmation message is displayed click OK If this procedure does not solve the problem clean the surface of the roller with applying a slightly moisten cotton swab with water to wipe off dust or stain If the problem still persists contact a Canon service representative Make sure that the printer is turned on and then remove any paper from the Auto Sheet Feeder Open the Canon IJ Printer Utility dialog box Refer to Opening the Canon IJ Printer Utility Macintosh in the User s Guide on screen manual Make sure that Cleaning is selected in the pop up menu Click Roller Cleaning Confirm the displayed message and click OK The Paper Feed Rollers will rotate as they clean Routine Maintenance 37 6 When the message appears load three or more sheets of A4 or Letter sized plain paper in the Auto Sheet Feeder Set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual T Confirm the message and then click OK The paper that is loaded in the printer will feed through the printer and be ejected If this procedure does not solve the problem clean the surface of the
40. ety precautions Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration Do not install the printer in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 5 C to 35 C 41 F to 95 F and humidity of 10 to 90 condensation free Do not place the printer on a thick rug or carpet Power supply Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary Never remove the plug by pulling on the cord Do not use an extension lead cord Safety Precautions 57 Working around the printer Never put your hands or fingers in the printer while it is printing When moving the printer carry the printer at both ends Do not hold the Paper Output Slot Do not place any object on the printer Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer If any foreign object metal or liquid fall into the printer unplug the power cord and call for service Do not transport or store the printer on a slant vertically or upside down as the ink may leak and damage the print
41. g the paper in the printer see Paper Does Not Feed Properly on page 48 to confirm that you are using the correct paper and are loading it into the printer correctly If you cannot remove the paper or the paper tears inside the printer or if the paper jam error continues after removing the paper contact your Canon Service representative Landscape credit card sized paper jammed inside the printer Do not load credit card sized paper in the landscape orientation If the ALARM lamp flashes three times or the Paper is jammed message is displayed when using Windows remove the paper according to the following procedure 1 Press the POWER button to turn the printer off 2 Open the Front Cover then remove the jammed paper Be careful not to touch the components inside the printer 3 After removing all paper close the Front Cover then turn the printer back on If you cannot remove the jammed paper or the paper jam error continues after removing the paper contact your Canon Service representative Troubleshooting 49 ALARM Lamp Flashes Orange m ALARM Lamp Flashes Orange When a printer error occurs the ALARM lamp flashes orange as shown below The number of flashes indicates the type of error that has occurred Count the flashes and take the appropriate action to correct the error Note the number of flashes Repeats Two flashes Printer is out of paper Paper does
42. heck Items displays the items to be checked before deep cleaning Check the condition of the Print Head 1 2 3 4 Load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder and set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual Print the nozzle check pattern to check the print head condition See Printing the Nozzle Check Pattern on page 15 If the print head nozzles are still not clean perform Print Head Deep Cleaning again If this does not solve the problem a FINE Cartridge may have run out of ink Replace it with a new one See Replacing a FINE Cartridge on page 26 22 Routine Maintenance Aligning the Print Head If ruled lines are printed misaligned or print results are otherwise unsatisfactory adjust the print head position Windows 1 Make sure that the printer is on and then load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder Set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual
43. ializing Wait until the POWER lamp stops flashing and remains lit green If the ALARM lamp is flashing orange an error may have occurred on the printer For details on how to resolve the error see ALARM Lamp Flashes Orange on page 50 Printer is not connected properly Make sure that the USB cable is plugged in securely to the computer and the printer f you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again Your printer is not selected in Printer Select iP1800 series in Printer on the Print dialog box on the Print dialog box If P1800 series does not appear in Printer follow the procedure below to check that the driver for your printer is installed to your computer 1 Select Print amp Fax Preferences from Printer In Mac OS X v 10 2 8 or 10 3 x select Edit Printer List from Printer 2 Check that iP1800 series is displayed in the list of printers and that the check box is selected In Mac OS X v 10 2 8 check that iP1800 series is displayed in the Printer List 3 If iP1800 series is not displayed click Add to add the printer If you cannot add the printer follow the procedure described in the Easy Set
44. ing it 38 Routine Maintenance Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual Click the Maintenance tab and then Bottom Plate Cleaning When the confirmation message is displayed click Execute The paper cleans the inside of the printer as it feeds through the printer If the ejected paper is smudged perform the Bottom Plate Cleaning again If the problem is not resolved after performing the Bottom Plate Cleaning twice the protrusions inside the printer may be stained Clean them according to instructions See Cleaning the Protrusions Inside the Printer on page 40 Make sure that the printer is turned on and then remove any paper from the Auto Sheet Feeder Fold a single sheet of A4 or Letter sized plain paper in half widthwise and then unfold the paper Load this and only this sheet of paper in the Auto Sheet Feeder with the open side to the front Set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual W 1 Load the paper after unfolding it Open the Canon IJ Printer Utility dialog box Refer to Opening the Canon IJ Printer Utility Macintosh in the User s Guide on screen manual Make sure that
45. ing paper see Loading Paper on page 7 Too much plain paper loaded You can load approximately up to 100 sheets of 17 Ib 64 gsm plain paper However proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions either very high or low temperature and humidity In such cases reduce the sheets of paper you load at a time to around half For details on loading paper see Loading Paper on page 7 48 Troubleshooting Paper Jams Cause Action Paper jammed in the Paper Output Slot and the Auto Sheet Feeder Remove the paper following the procedure below 1 Slowly pull the paper out either from the Auto Sheet Feeder or from the Paper Output Slot whichever is easier If the paper tears and a piece remains inside the printer turn the printer off open the Front Cover and remove it Be careful not to touch the components inside the printer After removing all paper close the Front Cover and turn it back on f you cannot pull the paper out turn the printer off and turn it back on The paper will be ejected automatically 2 Reload the paper in the printer and press the RESUME CANCEL button on the printer If you turned off the printer in step 1 all print jobs in queue are canceled Reprint if necessary Note For details on how to load paper see Loading Printing Paper on page 4 When reloadin
46. ke sure that Cleaning is selected in the pop up menu 2 Click Cleaning 3 Confirm the displayed message and click OK PAL PBA E EE Print Head Cleaning starts when the POWER gt i Cleaning consumes i k lamp starts flashing green A Ca ra s 3 Do not perform any other operations until Print Head Cleaning finishes This takes about 60 seconds Note Clicking Initial Check Items displays the items to be checked before cleaning 4 Load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder and set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual 5 Confirm the displayed message and click Print Check Pattern The nozzle check pattern is printed Do not perform any other operations until the nozzle check pattern finishes printing Note The nozzle check pattern will not be printed correctly if there is not enough ink Replace the FINE Cartridge if the remaining amount of ink is insufficient See Replacing a FINE Cartridge on page 26 Check the print head condition with the printed nozzle check pattern and take appropriate action See Examining the Nozzle Check Pattern on page 17 Note If the problem is not resolved after performing steps 3 and 4 twice try Print Head Deep Cleaning See Print Head Deep Cleaning on page 21 20 Routine Maintenance
47. may differ For details refer to the instruction manual of your application The steps described in this section are for printing in Mac OS X v 10 4 x 1 Turnonthe printer and load the paper in the printer See Loading Printing Paper on page 4 2 Create a document or open a file to print using an appropriate application software 3 Select Paper Size 1 Select Page Setup on the application software s File menu Settings Page Attributes iz The Page Setup dialog box opens Format for Cees ss 2 2 Make sure that iP1800 series is selected in ea Ce P 3 Format for ESO nx 11001 3 Select the desired paper size in Paper Size ea W 1 4 Click OK Scale 100 Cancel E 4 4 Specify the required settings 1 Select Print on the application software s File menu The Print dialog box opens 2 Select Quality amp Media in the pop up menu 3 Select the desired media type in Media Type 4 Select the print mode appropriate to your document in Print Mode CF review Supplies Greet GD Note When you select the print mode appropriate to your document in Print Mode the document will be printed in color and at a print quality suited to the characteristics of the Media Type you have selected Printing a top quality photo Select when printing documents consisting mainly of photographs and graphics featuring fine color gradation Printing tables and charts
48. may not be able to set Print Quality to High Windows or Fine Macintosh E Printed Paper Curls or Has Ink Blots Paper is too thin When printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Pro or other Canon specialty paper Refer to General Information in the User s Guide on screen manual Media Type setting in the printer driver Make sure that the Media Type set in the Main sheet of the printer driver does not match the actual type of Windows or the Quality amp Media in the pop up menu of the Print dialog box paper Macintosh matches the type of the loaded printing paper Troubleshooting 45 E Printed Surface Is Scratched Paper Is Smudged Paper Feed Roller is dirty You may need to clean the Paper Feed Rollers of the Auto Sheet Feeder Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it so perform this procedure only when necessary For details on cleaning the Paper Feed Roller see Cleaning the Paper Feed Rollers Roller Cleaning on page 37 Inside of the printer is dirty When performing duplex printing if the inside of the printer is stained with excess ink printed paper may become smudged See Cleaning the Inside of the Printer on page 38 to clean the inside of the printer Printing on inappropriate type of paper Check to see if the paper you are printing on is not too thick or cu
49. n the User s Guide on screen manual Before Printing 7 1 Flatten the four corners of the paper before loading it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams f paper is curled hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat See Paper is curled on page 46 To avoid curling handle paper as follows Put unused paper back into the package and keep them on a level surface Take out only the necessary number of sheets from the package just before printing Prepare to load paper 1 Open the Paper Support 2 Adjust the position of the Paper Thickness Lever Set it to the right when printing on envelopes or T shirt transfers and left when printing on any other type of paper See Paper Handling on page 5 Note If the corners or edges of the paper are smudged try to print with the Paper Thickness Lever set to the right It may improve print quality Reset the Paper Thickness Lever to the left when you finish printing For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual Load the paper 1 Load the paper in the Auto Sheet Feeder with the print side facing UP 2 Align the paper stack against the right side of the Auto Sheet Feeder 3 Pinch th
50. ne Maintenance 33 3 Prepare the replacement cartridge 1 Unpack a new FINE Cartridge and remove the orange protective tape A gently Important Handle FINE Cartridges carefully to avoid staining your clothes or surrounding work area Do not re attach the protective tape once you have removed it Discard it according to the local laws and regulations regarding disposal of consumables Once the protective tape is removed do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge The printer may not print out properly if you touch it Be careful not to stain your clothes and hands with ink on the removed protective tape 4 install the FINE Cartridge 1 Insert a new FINE Cartridge all the way into the appropriate slot The Black FINE Cartridge should be installed into the left slot and the Color FINE Cartridge should be into the right slot 2 Push up the FINE Cartridge until it clicks into place Important The printer cannot be used unless both the FINE Cartridges are installed 34 Routine Maintenance Close the Front Cover Note If the ALARM lamp still flashes orange after the Front Cover is closed see ALARM Lamp Flashes Orange on page 50 When you start printing after replacing the FINE Cartridge Print Head Cleaning is performed automatically Do not perform any other operations until Print Head Cleaning finishes The POW
51. ng print quality may not be satisfactory if printing is continued under this condition If the ALARM lamp flashes orange four times Ink has run out Replace the ink cartridge and close the cover Click Delete Job to cancel the current printing job Click Stop Job to stop the current printing job Click Stop All Jobs to stop all printing jobs Replace the ink cartridge with a new one f printing is in progress and you want to continue printing press the RESUME button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition Routine Maintenance 29 The function for detecting the remaining ink level will be disabled Replace the empty ink cartridge immediately after the printing The resulting print quality is not satisfactory if printing is continued under the ink out condition Error Number 1688 The following ink has run out Black Replace the ink cartridge and close the cover If printing is in progress and you want to continue printing press the RESUME button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Replace the empty ink cartridge immediately after the printing The resulting print quality is not satisfactory if printing is continued under the ink out condition Delete job _ Stop Alljobs Stopjob
52. not installed correctly Read the manual supplied with the USB expansion card and reinstall the card USB driver is not installed correctly The computer does not recognize the printer properly Reinstall the USB driver using the latest version of the driver M E The Printer Is Not Recognized Properly USB hub is used Connect the printer directly to the computer s USB port without going through the hub Troubleshooting 43 Print Results Not Satisfactory E Cannot Print to End of Job Action In Windows XP and Windows 2000 click Print Options on the Page Setup Windows sheet Then select the Reduce spool data size check box in the displayed Size of the print data is extremely large dialog Windows XP Windows 2000 only Selecting Reduce spool data size may reduce the print quality E Part of the Page Is Not Printed Action Page Size Paper Size setting in the If the page size setting set in the application software you are printing from or in printer driver does not match the actual the printer driver does not match the actual size of the printing paper part of the size of the paper loaded in the printer page may not be printed Check the page size setting in your application Then check Page Size on the Page Setup sheet in the printer properties dialog box of the printer driver Windows or Paper Size on the Page Setup dialog box of the printer driver Macintosh E Ink
53. on for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected Click Cancel Printing to cancel printing Replace the ink cartridge with a new one If you want to continue printing without this function press the RESUME button for at least 5 seconds 28 Routine Maintenance Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition Canon iP1800 series USB001 The following ink may have run out Color The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected If you want to continue printing without this function press the printer s RESUME button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition Cancel Printing About Ink 1 1 FINE Cartridge that may have run out of ink Note You can confirm the ink level with selecting Ink Level Information from the pop up menu on the Canon IJ Printer Utility dialog box If the icon is displayed above an ink cartridge ink is running low Prepare a new ink cartridge The resulti
54. on message is displayed click Yes The print jobs are deleted 5 1 Click the printer icon in the Dock to display the list of print jobs in progress In Mac OS X v 10 2 8 click the printer icon in the Dock to start up the Print Center and double click the name of your printer in the Printer List Select the print job to delete and click The print jobs are deleted 2 Troubleshooting 47 Paper Does Not Feed Properly Printing on inappropriate type of paper Check to see if the paper you are printing on is not too thick or curled See Media Types You Cannot Use on page 6 Paper Feed Roller is dirty You may need to clean the Paper Feed Rollers of the Auto Sheet Feeder Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it so perform this procedure only when necessary For details on cleaning the Paper Feed Roller see Cleaning the Paper Feed Rollers Roller Cleaning on page 37 Paper not loaded properly Make sure of the following when you load paper in the printer When loading two or more sheets of paper align the edges of the sheets before loading Always load the paper in portrait orientation regardless of the printing orientation Load the paper with the print side facing UP Align the right edge of the paper stack against the Auto Sheet Feeder and slide the Paper Guide so that it just touches the left edge of the stack For details on load
55. orber to hold the ink used during Print Head Cleaning for example Eight flashes indicates that the ink absorber is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the ink absorber becomes completely full contact a Canon service representative You will need to replace a particular part of the printer Important Canon recommends that you call for service as soon as this error occurs Once the ink absorber becomes completely full printing cannot be performed until the ink absorber is replaced Fourteen Flashes The FINE Cartridge cannot be recognized The FINE Cartridge may not be compatible with this printer Install the appropriate FINE Cartridge If lines are misaligned or the resulting output is not satisfactory carry out the Print Head Alignment Fifteen Flashes The FINE Cartridge cannot be recognized Possible causes are as follows The FINE Cartridge may not be installed properly The FINE Cartridge may not be compatible with this printer Install the appropriate FINE Cartridge If lines are misaligned or the resulting output is not satisfactory carry out the Print Head Alignment 50 Troubleshooting Sixteen Flashes Ink level cannot be Ink may have run out detected The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected If you want to continue printing without thi
56. ou are not using the printer for a long time print in both black amp white and in color or perform Print Head Cleaning about once a month to prevent degradation of the Print Head Numerous nozzles are installed in the Print Head for high precision printing Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time the print head nozzles become blocked by dried ink Periodically printing or cleaning the Print Head can prevent this blockage 36 Routine Maintenance Cleaning Your Printer E Cleaning the Paper Feed Rollers Roller Cleaning Clean the paper feed rollers if paper is not fed properly Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it so perform this only when necessary Windows 1 A Make sure that the printer is turned on and then remove any paper from the Auto Sheet Feeder Open the Printer Properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual Click the Maintenance tab and then Roller Cleaning Confirm the message and then click OK The Paper Feed Rollers will rotate as they clean When the message appears load three or more sheets of A4 or Letter sized plain paper in the Auto Sheet Feeder Set the Paper Thickness Lever to the left For details on the Paper Thickn
57. p Cleaning see When Printing Becomes Faint or Colors Are Incorrect on page 14 The media is loaded with the wrong Many types of paper are made to be printed on only a particular side of the side facing upwards paper Printing on the wrong side may cause unclear prints or prints with reduced quality Refer to the instruction manuals supplied with the paper Print Head is misaligned If you did not align the Print Head after installation straight lines may be printed misaligned If ruled lines are printed misaligned or print results are otherwise unsatisfactory see Aligning the Print Head on page 23 and perform Print Head Alignment Print quality is not set appropriately Set the Print Quality setting to High in Windows or Fine in Macintosh Windows 1 Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box from Your Application Program in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual 2 On the Main sheet click High for the Print Quality setting M 1 Open the Print dialog box Refer to Opening the Print Dialog Box in Opening the Page Setup and Print Dialog Box Macintosh of the User s Guide on screen manual 2 Select Quality amp Media in the pop up menu and then click Detailed Setting 3 Drag the slide bar to set Print Quality to Fine Note Depending on the type of paper you
58. page 17 1 Make sure that the printer is on load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder Set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual 2 Open the Canon IJ Printer Utility dialog box Refer to Opening the Canon IJ Printer Utility Macintosh in the User s Guide on screen manual Routine Maintenance 15 3 Print the nozzle check pattern 1 Select Test Print in the pop up menu 2 Click Nozzle Check 3 Confirm the displayed message and click Print Check Pattern Prints pattern that lets you check whether print head nozzles 3 are clogged X Ready the printer connect the cable and turn the power on move the a printer s paper thickness lever left load a sheet of A4 or letter size plain paper in the sheet feeder and click the Print Check Pattern Initial Check items Cancel Print Check Pattern The nozzle check pattern is printed Do not open the Front Cover while printing Note Clicking Initial Check Items displays the items to be checked before printing the pattern 4 Examine the pattern and take the appropriate action See Examining the Nozzle Check Pattern on page 17 16 Routine Maintenance Examining the Nozzle Check Pattern Examine the nozzle check pattern output by the printer and clean the Print Head if nece
59. portrait orientation A Loading paper in landscape orientation B can cause the paper to be jammed A B Note For details on the specialty media Canon provides for use with its various printers refer to Compatible Media Types in the User s Guide on screen manual When Printing on Plain Paper You can use general copy paper or Canon s Super White Paper When printing on both sides we recommend Canon s Super White Paper Double Sided Paper size Standard sizes A4 B5 A5 Letter and Legal Non standard sizes 2 13 x 3 39 to 8 5 x 23 54 0 x 86 0 mm to 215 9 x 584 2 mm Paper weight 17 to 28 Ib 64 to 105 gsm You can load approximately up to 100 sheets of plain paper 17 Ib 64 gsm However proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions either very high or low temperature and humidity In such cases reduce the sheets of paper you load at a time to around half Remove each sheet as soon as paper is ejected If the Paper Output Slot is stacked with printed sheets it may interfere with the printer s ejecting process When Printing on 5 x 7 4 x 6 or 2 13 x 3 39 Credit Card sized paper You can load up to 20 sheets of 4 x 6 or 2 13 x 3 39 credit card sized paper and 10 sheets of 5 x 7 paper We recommend using genuine Canon photo media when printing photographs Refer to Compatible Media Types i
60. r 8 5 x 11 50 sheets Photo Paper Glossy 4 x 6 50 sheets Photo Paper Glossy 4 x 6 100 sheets Photo Paper Glossy 8 5 x 11 50 sheets Photo Paper Glossy 8 5 x 11 100 sheets Photo Paper Plus Double Sided 5 x 7 10 sheets Photo Paper Plus Double Sided 8 5 x 11 10 sheets Photo Paper Plus Double Sided Album Kit 5 x 7 Photo Paper Plus Double Sided Album Kit 8 5 x 11 Photo Paper Plus Glossy 4 x 6 20 sheets Photo Paper Plus Glossy 4 x 6 50 sheets Photo Paper Plus Glossy 4 x 6 120 sheets Photo Paper Plus Glossy 5 x 7 20 sheets Photo Paper Plus Glossy 8 5 x 11 20 sheets Photo Paper Plus Semi gloss 4 x 6 50 sheets Photo Paper Plus Semi gloss 8 x 10 20 sheets Photo Paper Plus Semi gloss 8 5 x 11 20 sheets Photo Paper Pro 4 x 6 20 sheets Photo Paper Pro 4 x 6 75 sheets Photo Paper Pro 8 x 10 20 sheets Photo Paper Pro 8 5 x 11 15 sheets Photo Paper Pro 8 5 x 11 30 sheets Photo Stickers 16 stickers sheet 5 sheets pack Call 1 800 OK CANON to locate a dealer near you or visit the Canon eStore at www estore usa canon com ENERGY STAR Order 1899B002 1900B002 0615B002 0617B002 1029A069 9157A023 1033A011 7981A014 7981A004 0775B021 0775B022 0775B023 0775B024 9981A006 9981A005 0041B005 0041B006 7980A007 7980A012 7980A022 7980A019 7980A006 1686B014 1686B017 1686A020 1029A014 1029A027 1029A059 1029A004 1029A028
61. r 5 0 or later must be Note The on screen manual may not be displayed properly installed The on screen manual may not be displayed depending on your operating system We recommend that properly depending on your operating system or Internet you keep your system up to date Explorer version We recommend that you keep your system up to date with Windows Update Appendix 55 ASafety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely Do not attempt to use the printer in any way not described in this manual A Warning You may cause an electric shock fire or damage the printer if you ignore any of these safety precautions Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Never plug the printer into a power socket that is shared with other equipment extension lead cord 2 or 3 way adapter etc Never use the printer if the power cord is bundled or knotted If you detect smoke unusual smells or strange noises around the printer immediately unplug the printer at the power s
62. r Colors Are Incorrect When printing becomes faint or colors are incorrect the print head nozzles on FINE Cartridges are probably clogged Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning If print results are not satisfactory performing Print Head Alignment may improve print quality Note Before performing maintenance Make sure that the orange protective tape is removed from the bottom of a FINE Cartridge If the ALARM lamp is flashing orange see ALARM Lamp Flashes Orange on page 50 Increase the Print Quality setting in the printer driver settings See Print Results Not Satisfactory on page 44 Step 1 See Printing the Nozzle Check Pattern on page 15 lt If lines are missing or if white streaks appear After cleaning the Print Head print a a and examine the nozzle check pattern Step 2 See Print Head Cleaning on page 19 E If the problem is not resolved after performing Print Head Cleaning twice Step 3 See Print Head Deep Cleaning on page 21 If the problem is not resolved after performing Print Head Deep Cleaning twice Step 4 See Replacing a FINE Cartridge on page 26 Note If the straight line is misaligned or the Print Head position is misaligned align the Print Head position See Aligning the Print Head on page 23 14 Routine Maintenance Printing the Nozzle Check Pattern Prin
63. rding to the type of paper setting you are printing on See Paper Handling on page 5 Depending on the printing content the printing surface may become scratched even for the types of paper to set the lever to the left In this case set the Paper Thickness Lever to the right Reset the Paper Thickness Lever to the left when you finish printing If the lever is not set back to the left the inside of the printer is more likely to get dirty due to the wider clearance between the print head and the loaded paper It may also reduce print quality Note If the corners or edges of the paper are smudged try to print with the Paper Thickness Lever set to the right Printing Does Not Start Unnecessary print jobs are left in Restarting your computer may solve the problem queue Computer problems If there are any unnecessary print jobs follow the procedure below to delete them Windows 1 Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual 2 Click the Maintenance tab and then View Printer Status The Canon IJ Status Monitor is displayed Click Display Print Queue Select Cancel All Documents on the Printer menu 3 4 SS You may not be able to select this depending on the privileges of the account When the confirmati
64. rinter Setup Printer Connection Print Head Alignment Recommended instalation Rests User Registration 4 f s The printer is not detected Check the connection 1 Click Cancel on the Printer Connection screen 2 Click Start Over on the Installation Failure screen 3 Click Back on the screen that appears next 4 Click Exit on the PIXMA iP1800 series then remove the CD ROM 5 Turn the printer off 6 Restart your computer 7 Make sure you have no application software running including anti virus software 8 Follow the procedure described in the Easy Setup Instructions to reinstall the printer driver Installation does not start automatically when the Setup CD ROM is inserted Windows into your computer s disc drive Click Start gt My Computer gt double click the CD ROM icon 2 In non XP Windows double click the My Computer icon on the desktop and then double click the CD ROM icon J Note To use the Run command to start the setup program specify your disc drive and then the name of the setup program Msetup4 exe The drive letter of the disc drive depends on your computer Double click the CD ROM icon on your desktop to start installation If the CD ROM icon is not displayed restart your computer If the CD ROM icon is still not displayed try different disks and see if they are displayed If other disks are displayed there is a problem with the Setup CD ROM Contact a
65. rled See Media Types You Cannot Use on page 6 When performing Borderless Printing print quality may be reduced at the top and bottom edges of the paper Make sure that the paper you are using is suitable for Borderless Printing For details refer to the Printer Driver Guide on screen manual Paper is curled For Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded in the Auto Sheet Feeder for a long time may cause the paper to curl If this happens load the paper with the other side facing up It may resolve the problem We recommend putting unused paper back into the package and keep them on a level surface For Other Paper If you are using paper with either any of the corners or the whole printing surface curled the paper may become dirty not feed properly or both Use such paper after correcting paper curl as follows 1 With the printing side A facing up cover the paper with a fresh sheet of plain paper to avoid staining or scratching the surface 2 Roll up the paper in a direction opposite to paper curl as seen below 1 2 A 3 Check to see that the paper curl is corrected to within approximately 0 08 to 0 2 inches 2 to 5 mm B in height a Sanat We recommend printing curl corrected paper one sheet at a time 46 Troubleshooting Inappropriate Paper Thickness Lever Adjust the position of the Paper Thickness Lever acco
66. rranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the manufacturer or producer thereof This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases a Loss of or damage to the Product due to abuse neglect mishandling improper packaging by you alteration accident electrical current fluctuations improper use failure to follow operating or maintenance instructions in or environmental conditions prescribed in Canon USA s user s manual or other documentation or services performed by someone other than a Canon USA repair facility or ASF Without limiting the foregoing dropping the Product scratches and abrasions will be presumed to have resulted from misuse abuse or failure to operate the Product as set forth in the user s manual or other documentation for the Product Use of parts media software or supplies other than those sold by Canon USA including non Canon ink cartridges or refilled ink cartridges that cause damage to the Product or cause abnormally frequent service calls or service problems b S c If the Product has had its serial number or dating defaced altered or removed ANY SYSTEM SOFTWARE WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD ROMS ENCLOSED WITH OR ACCOMPANYING THE PRODUCT AND ANY UTILITY SOFTWARE DISTRIBUTED WITH OR FOR THE PRODUCT
67. s B More noticeable vertical white streaks C Less noticeable horizontal white streaks A B D More noticeable horizontal white streaks B Note C D When you turn off the printer be sure to press the POWER button on the printer Otherwise the settings made here will not be saved Routine Maintenance Replacing a FINE Cartridge If there is no improvement with the quality of printing following such maintenance as Print Head Cleaning a FINE Cartridge is probably empty When ink runs out replace the FINE Cartridge The printer will not print properly if the wrong type of FINE Cartridge is used or if it is installed in the incorrect position For information on available FINE Cartridges see the back cover of this guide E Getting the Ink Level Information The printer considers as ink is full when new FINE Cartridge is installed and then starts counting a remaining level of ink Even if new FINE Cartridges are not installed the function for detecting the remaining ink will work However with such cartridges the detection may not be correct Refer to the ink level information for those only as a guide Windows Open the Canon IJ Status Monitor to check the ink level information 1 2 Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on
68. s This takes about 60 seconds 3 Load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder and set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual 4 Confirm the displayed message and click Print Check Pattern The nozzle check pattern is printed Do not perform any other operations until the nozzle check pattern finishes printing Note The nozzle check pattern will not be printed correctly if there is not enough ink Replace the FINE Cartridge if the remaining amount of ink is insufficient See Replacing a FINE Cartridge on page 26 Check the print head condition with the printed nozzle check pattern and take appropriate action See Examining the Nozzle Check Pattern on page 17 Note If the problem is not resolved after performing steps 3 and 4 twice try Print Head Deep Cleaning See Print Head Deep Cleaning on page 21 If you click Cleaning on the Pattern Check dialog box that is displayed after printing the nozzle check pattern the dialog box shown in of step 3 3 in the following procedure will appear 1 Make sure that the printer is on Routine Maintenance 19 2 Open the Canon IJ Printer Utility dialog box Refer to Opening the Canon IJ Printer Utility Macintosh in the User s Guide on screen manual Start Print Head Cleaning 1 Ma
69. s difficult to pick the best pattern pick the setting that produces the least noticeable white streaks A Less noticeable vertical white streaks B More noticeable vertical white streaks C Less noticeable horizontal white streaks A B D More noticeable horizontal white streaks C D T When the confirmation message is displayed click OK Note When you turn off the printer be sure to press the POWER button on the printer Otherwise the settings made here will not be saved d Make sure that the printer is on and then load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder Set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual 2 Open the Canon IJ Printer Utility dialog box Refer to Opening the Canon IJ Printer Utility Macintosh in the User s Guide on screen manual 3 Select Test Print in the pop up menu 24 Routine Maintenance 4 Click Print Head Alignment 5 Confirm the displayed message and click OK The print head alignment pattern is printed Important Do not open the Front Cover while printing Starting print head alignment A Since the alignment involves printing get the printer ready connect the cable and turn the power on move the printer s lt paper thickness lever to the left and load a sheet of A4 or let
70. s function press the RESUME button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition E POWER Lamp Flashes Green and ALARM Lamp Flashes Orange Alternately Disconnect the printer cable from the printer turn the printer off and then unplug the printer from the power supply Plug the printer back in and turn the printer back on after leaving it for a while If the problem is not resolved contact your Canon Service representative Error Message Appears on the Screen Windows E Writing Error Output Error Communication Error The printer is not ready Confirm that the POWER lamp is lit If the POWER lamp is off turn the printer on While the POWER lamp is flashing green the printer is initializing Wait until the POWER lamp stops flashing and remains lit green If the ALARM lamp is flashing orange an error may have occurred on the printer For details on how to resolve the error see ALARM Lamp Flashes Orange on page 50 Printer port setting does not match the Check the printer port settings ia es interface connecting the 4 Click Start gt Control Panel gt Printers and Other printer Hardware gt Printers and Faxes In non XP Windows click Start gt Settings gt Printers 2 Click
71. screen manual Click View Printer Status on the Maintenance sheet The following message is displayed 2 Canon iP 1800 series USBO01 Option Ink Details Help Printer is online Ink is running low View the ink details Document Name Owner Printing Pages Display Print Queue 1 1 Confirm whether any symbols are displayed here Ink is low The symbol appears above a FINE Cartridge with low ink Prepare a new replacement FINE Cartridge Ink is out The x symbol appears above a FINE Cartridge that has run out of ink Replace the FINE Cartridge with a new one immediately Ink may have run out The symbol appears above a FINE Cartridge that may have run out of ink Replace the FINE Cartridge with a new one To confirm the FINE Cartridge information click the Ink Details menu You can also display the Canon IJ Status Monitor by clicking the Canon IJ Status Monitor icon which appears on the taskbar during printing 26 Routine Maintenance M Open the Canon IJ Printer Utility to check the ink level information 1 Open the Canon IJ Printer Utility Refer to Opening the Canon IJ Printer Utility Macintosh in the User s Guide on screen manual The Canon IJ Printer Utility is displayed 2 Select Ink Level Information in the pop up menu The following dialog box is displayed eea0 Canon Printer Utility iP1800 series Ink Level Information 4
72. ssary Note The nozzle check pattern will not be printed correctly if there is not enough ink Replace the FINE Cartridge if the remaining amount of ink is insufficient See Replacing a FINE Cartridge on page 26 1 Confirm the printed nozzle check pattern 2 1 If lines of this pattern are missing the print head nozzle needs cleaning Example When lines are missing Black ink 2 If these patterns have white streaks the print head nozzle needs cleaning Example When white streaks appear Color ink Routine Maintenance 17 2 When cleaning is necessary click Cleaning on the Pattern Check dialog box Pattern Check PR Pattern Check Which of the folowing pattems does the printed pattem most closely resemble Which of the following patterns does the printed pattern most closely resemble The print head nozzles are not clogged If the printed pattern resembles the pattern The pint head nozzles are not clo Ifthe printed pattern resembles this patter the print head TEU etane n pkr a hie ocr Gou ean tas O Reeser ay a eee p be If the printed pattern resembles this the print head nozzles may be clogged printer immediately Chek Cleaning pattern you can use the printer Click Cleaning Click Ext ms lt fap immediately Click Quit printed pattem does not improve even after Cleaning h gpa anp la Desp Casting If the printed pattern does not improve even after Cleaning is exe
73. t the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles Windows 1 Make sure that the printer is on load a sheet of A4 or Letter sized plain paper in the Auto Sheet Feeder Set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Front View in Main Components of the User s Guide on screen manual 2 Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual 3 Print the nozzle check pattern 1 Click the Maintenance tab 2 Click Nozzle Check 3 Confirm the displayed message and click Print Check Pattern Nozzle Check Prints a pattern that lets you check whether the print head nozzles are clogged Get the printer ready connect the cable and turn the power on set the printer s paper thickness lever to the left load a sheet of 44 or letter size plain paper into the sheet feeder and click the Print Check Pattern Print Check Pattern Cancel fil Initial Check Items The nozzle check pattern is printed Do not open the Front Cover while printing Note Clicking Initial Check Items displays the items to be checked before printing the pattern 4 Examine the pattern and take the appropriate action See Examining the Nozzle Check Pattern on
74. ter confirm the following The FINE Cartridges are installed properly The printer is connected to your computer or a compatible device The printer driver is installed Note If preparatory operations above are not complete follow the Easy Setup Instructions to complete them 1 Press the POWER button The POWER lamp flashes and then remains lit green Important If the ALARM lamp begins to flash orange see ALARM Lamp Flashes Orange on page 50 2 Tumon your computer 2 Before Printing E Turning off the Printer d To turn off the printer press the POWER button When the POWER lamp stops flashing the printer is turned off Important About the Power Plug When removing the power plug after turing off the printer be sure to confirm that the POWER lamp is not lit If the power plug is removed from the wall outlet with the POWER lamp still lit or flashing green the printer may become unable to print See Keeping the Best Printing Results on page 36 Before Printing 3 Loading Printing Paper This section describes how to load printing paper in the Auto Sheet Feeder E Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality Photo Quality Media Media Suited for Business Glossy Photo Paper Documents Matte Photo Paper High Resolution Paper Photo Paper Plus Double Sided Photo Paper Plus Glossy
75. ter size plain paper into the sheet feeder The printer will print an alignment pattern To align the print head position click OK Cancel 6 Look at the printout From the patterns select the most even least irregular patterns for each column and enter their numbers Click Send Print Head Alignment Execute head alignment Examine the printed patterns and enter the pattern number of a 2 c gt z the pattern with the least amount of streaking in the fields for columns A to L sum Adjustment in Columns A to F p i o ie ts oF 5 to 5 2 _ sem mm m m om a a _ om am am m Column A o Som mm m om om 2mm mm m ee Column 8 u oo mm m m m om i s om A m A m A m O a O u Column C 3 mm m m m m om Ree A 2mm mm m om om om s Som mm om om om om Calunae lt mm m m m sai s s ami i s m m m m m Column F x S a 3 3 EE gt 5mm m Adjustment in Colufins G to L 2 a lt on m m 5 to 5 a a 3 mm om m m p SS Column G o o o om m om a om A m O m goumen 2 S 2 1 am m m Column 2 a 2 mm om m m a 3mm m m Column J z 2 k k k om m m s om m m Column K Column L Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable white streaks A Less noticeable vertical white streak
76. up Instructions to reinstall the printer driver M E Error No 1700 1710 Is Displayed The ink absorber is almost full The printer has a built in ink absorber to hold the ink used during Print Head Cleaning for example This error message indicates that the ink absorber is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the ink absorber becomes completely full contact a Canon service representative You will need to replace a particular part of the printer Important Canon recommends that you call for service as soon as this error occurs Once the ink absorber becomes completely full printing cannot be performed until the ink absorber is replaced 52 Troubleshooting Appendix Reading the On screen Manuals Along with this Quick Start Guide on screen manuals are also supplied with your printer For detailed instructions on installing the on screen manuals refer to your setup sheet You can view the on screen manuals in the following way Windows To view the on screen manual double click the iP1800 series On screen Manual shortcut icon on the desktop or click Start gt All Programs or Programs gt Canon iP1800 series Manual gt iP1800 series On screen Manual System Requirements Browser Windows HTML Help Viewer Note Microsoft Internet Explorer 5 0 or later must be installed The on screen manual may not be
77. upply and call for service Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet If the printer is placed at a location exposed to a lot of dust smoke or high humidity the dust collected on the plug absorbs moisture and may cause insulation failure and fire Use the power cable included with the printer Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the printer it could cause a fire or electric shock Always unplug the printer from the power outlet before cleaning the printer If you accidentally switch the printer on while cleaning it you could injure yourself or damage the printer 56 Safety Precautions Maintaining the printer Do not attempt to disassemble or modify the printer There are no user serviceable parts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the printer Do not use highly flammable sprays near the printer This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer A Caution You may cause injury or damage the printer if you ignore any of these saf
78. white printing is specified Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning which may be necessary to maintain the printer s performance When a FINE Cartridge is out of ink replace it immediately with a new one When a FINE Cartridge runs out of ink you can continue printing with either Black or Color ink only by changing Ink Cartridge Settings For details see Setting of FINE Cartridges on page 31 Even when printing with one ink only print with leaving the empty FINE Cartridge installed If either of the Color FINE Cartridge or Black FINE Cartridge is not installed the printer does not print 32 Routine Maintenance d Make sure that the printer is on and then open the Front Cover The FINE Cartridge Holder moves to the left A Caution Do not hold the FINE Cartridge Holder to stop or move it Do not touch the metallic parts inside the printer Important If the Front Cover is left open for more than 10 minutes the FINE Cartridge Holder moves to the right Close and reopen the Front Cover to return the holder to the left 2 Remove the empty FINE Cartridge 1 Push down the FINE Cartridge 2 Remove the FINE Cartridge Important Handle FINE Cartridges carefully to avoid staining your clothes or surrounding work area Discard empty FINE Cartridges according to the local laws and regulations regarding disposal of consumables Routi
79. www canontechsupport com or by calling the Canon USA Customer Care Center at 1 800 828 4040 or any time while speaking to a technical support person A Product covered by this limited warranty will be repaired or exchanged as determined by Canon USA and returned without charge by the ASF InstantExchange Service A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and if possible correct it over the telephone If the problem cannot be corrected over the telephone and you elect the InstantExchange option a reference number will be issued to you You will be asked for the Product serial number and other information pertaining to your defective Product and for a ship to location for the replacement Product must include street address The Canon USA repair facility will ship out the replacement Product via 2nd day Air freight service prepaid by Canon USA After receipt of the replacement Product with instructions and a prepaid waybill follow the enclosed instructions on how to ship the defective Product to the Canon USA repair facility The defective Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number A COPY OF YOUR DATED PROOF OF PURCHASE BILL OF SALE and a complete explanation of the problem DO NOT INCLUDE ANY OTHER ITEMS WITH THE DEFECTIVE PRODUCT IN THE RETURN SHIPPING CARTON AND BE SURE TO RETAIN YOUR PRINTHEAD

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