Touch N` Go® - Touch N` Go Systems, Inc.
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1. Touch N Go The Desktop In and Out Board 20 User Classic Edition Version 2 16 2 32 User Guide Touch N Go Systems Inc Copyright 1995 1998 All Rights Reserved Table of Contents Introduction Network Operation Installation Server Workstation Getting Started Editing and Adding Users Editing and Adding Remarks Display Screens Detailed Display Screen Mini Display Screen Troubleshooting Hints For More Information part no tng2 1632man 9 16 98 INTRODUCTION Touch N Go is an easy to use software program primarily designed to track the in or out status of employ ees in a small to medium sized office up to 20 users Unlike the standard in and out boards used in offices for years Touch N Go operates electronically Any user on your network can pull up the Touch N Go board using either a detailed display screen or a mini display screen tailoring it to meet your office needs See the back cover illustrations for reference NETWORK OPERATION Touch N Gouses a single data file residing ona networked fileserver or in the case of Windows for WorkGroups Windows NT or Windows 95 amp 98 in a shared directory User windows display screens up date the central data file as individual changes are made Once every minute the program queries the data file and updates all user displays with any changes made by users connected to the network The Class2. Go the Desktop In and Out Board GETTING STARTED Once Touch N Go has been installed on your computer you are ready to use it Double click on the Touch N Go shortcut to open the application Your initial Touch N Go window will look similar to the following illustration Touch N Go Biel x File Admin MiniDisplay About Help J Name J Remarks Used ora nce sez ee Agu 04A DocToR DENTIST Users QUT funknown Editing names and remarks is performed from the Detailed Display Screen by selecting the Admin menu option Editing can be done from any workstation run ning Touch N Go as well as the main server program Please refer to the following section EDITING AND ADDING USERS Changes will be immediately seen on the com puter where the changes are made and will appear on all other networked computers within one minute or imme diately if F5 is pressed EDITING AND ADDING USERS In the Detailed Display Screen which is the de fault window when the program initially starts click on the Admin menu and choose Edit Add User or use the shortcut key strokes Ctrl U A window will appear called User Add Edit a a e ee en To edit a name like the default names User 1 2 or 3 select the name from the drop down text box and then click on the Edit button at the bottom of the win dow Sakepi B iiai h Bia BAA Fe PER pe A window like the one below will appear contain in
3. play Screen From this window you can use the re marks function by left clicking on the IN button of any user to change their status to OUT or right clicking to IN unavailable A window entitled Remarks will ap pear see illustration below type here Roet a en from below or Cancel or select You have the option to either type in your own specific message or you can click on the downward pointing arrow to select a choice from the standard list of remarks Click on the OK button after you have made your remark s selection or typed in a specific message If no selection is made the Touch N Go board will note the remarks as Unknown The time of each departure is automatically placed in the Remarks box preceding the text information DISPLAY SCREENS For your convenience Touch N Go offers two different types of display screens The Detailed Display Screen displays all users their current status noted on the status button a remarks field and all the features in the menu bar are available The Mini Display Screen displays only the user s name with their status background color The actual re marks of each user can be viewed for one user at a time by placing the mouse cursor over the user s name to dis play the status at the bottom of the Mini Display screen Either type of screen can be viewed at any time on any workstation using Touch N Go Both display screens work in a similar
4. File menu has two options Update shortcut key option is F5 will immedi ately query the Server data file and update the worksta tion s Touch N Go screen with the latest changes The workstation screen is automatically updating every min ute Exit shortcut is Ctrl X closes Touch N Go Admin menu has two editing options Edit Add Remarks shortcut is Ctrl R allows you to add modify or delete any of the standard re marks For more information on this see the section EDITING AND ADDING REMARKS Edit Add User s shortcut is Ctrl U allows you to add modify or delete any of the users For more in formation on this see the section EDITING AND ADD ING USERS Mini Display menu option Mini Display switches you from the Detailed Dis play Screen to the Mini Display Screen The Mini Dis play Screen recaps the users in their status background color without the remarks column This allows for a smaller display screen however individual status re marks can be retrieved by placing the mouse cursor over a user s name See more information in the follow ing section THE MINI DISPLAY SCREEN About menu option The About window offers Touch N Go s com pany and support contact information program version number and where the Touch N Go server program di rectory resides Program version will note a 2 16 for the 16 bit version of the program or a 2 32 indicating the 32 bit ver
5. Select Destination Direc tory dialog box prompting you for the drive and directory path for the Touch N Go server program Use the bottom drive box to pick the correct drive letter where server program is located The drive letter may be different from one workstation to the next Ifa drive mapping does not exist to the server program ter minate the installation and create the drive mapping Use the middle box to choose the correct directory or sub directory or type in the full drive and path name in the box Destination Directory J APPS TNGS A Click the OK button when the correct path to the server program is noted in the path statement or Cancel to terminate the program An installation progress indicator will keep you posted on the installation process 4 The last step Select Program Manager Group will contain the shortcut icon for the Touch N Go Work station You may use the suggested program group name Touch N Go choose an existing program group in the bottom box or type in a new Program Group name in the top box Click the OK button when done Installation is complete when the Program Group with the TNG Workstation 32 or 16 shortcut icon is dis ee ke te MHG L Gene dosi eie nf al sE al Par ieii FA ire Your Touch N Go installation for this workstation is now complete Continue Workstation installations on all machines that will be running the Touch N
6. during the browsing proc ess 3 Touch N Go includes a database repair and com pact utility Compacting the database periodically will keep the program s performance optimized The 16bit program s repair compact utility is called 16rep exe and the 32bit program s utility is called da tarep exe They both are run in a similar fashion from the Start menu select Run and browse to the TNGSVR di rectory and run the datatrep exe 32bit version or 16rep exe 16bit version When prompted select Repair Compact Database all users will need to be out of the Touch N Go program for this utility to run 4 Support Website Our Support Website is updated with known issues as they arise Support can be found at http www touchngo com tng Support index htm FOR MORE INFORMATION You can contact Touch N Go Systems Inc product sup port via telephone fax e mail or the World Wide Web Ordering or general Product information call 1 800 691 6333 Product Support Technician call 1 907 264 6333 Fax number is 1 907 274 9493 E mail address is support touchngo com or touchngo touchngo com Latest services and products on the web is http www touchngo com tng Touch N Go s support Website address is http tcouchngo com tng Support index htm Touch N Go Systems Inc 406 G Street Suite 210 Anchorage Alaska 99501 2164
7. fashion Red indicates person is OUT of the office Green indicates person is IN office and Yellow indicates person is IN or unavailable 18 See the color illustrations on the back cover for refer ence A user may change their status using either dis play screen Using the Detailed Display Screen the user will left or right click on the status button following the users name The Mini Screen Display the user double left clicks OUT or right clicks IN on the user s name When changing a user s status from IN to IN or to OUT a remarks window will appear allowing the input of comments For more information on remarks see the section EDITING AND ADDING REMARKS THE DETAILED DISPLAY SCREEN The Detailed Display Screen is where you can perform all Touch N Go functions including the editing of the users and standard remarks When viewing the Detailed Display Screen a status button is shown directly following each user s name that corresponds to the background status color of the users name When a user is IN or OUT of the office the button will be titled IN with a green background or OUT red background and IN yellow background indicates that the user is in the office but not available Touch N Go 5 x File Admin MiniDisplay About Help Name Remarks N N IN 07 38 AMM Seminar 3days N N N N OUT fossa DocTOR N N MUT fos 39 a Erran
8. lation screen Or choose Start menu choose Run input the drive letter and setup exe gt d setup exe Win3 11 and WinNT3 5 Go to Program Manager choose File choose Run and input the appropriate drive letter and type in setup exe gt f setup exe 1 The installation begins with a Select Installation Type dialog box Choose either the 32 or 16 bit Server options Then select OK to proceed or cancel to termi nate the installation Be Ippa Touch N Go iD bat Sewn OD ba wlth 16 ba Soe 16 ba et iak 2 The Welcome screen confirms you are installing the Touch N Go Server program Press OK to continue the installation or cancel to terminate the setup 3 A Registration Information dialog box appears next Fill out the respective fields of the Registration form When complete select the OK button A confirmation screen of the Registration Infor mation appears next Select Yes if the information shown is correct Otherwise select No so the correct in formation can be provided 4 The Select Destination Directory dialog box ap pears with the default directory being C tngsvr You may select another drive and select or create another directory appropriate for your organization It is recom 7 mended to create directory names that are eight characters or less Please note it is important that the Server directory be accessible by all users The following graphics show two differ
9. updated in the windows system directory The range for the 32bit program can be from a few kilo bytes to 4 98 megabytes The 16bit program can be from a few kilobytes to 3 83 megabytes Proper installation requires the server program to be installed first The server program contains the main data file and executables The workstation creates the executable shortcut in a program group 5 SERVER INSTALLATION Before beginning the installation log in as a user that has full read and write privileges for the di rectory you will be installing into including the right to install programs You must install Touch N Go the Desktop In and Out Board into a directory that each user can read from write to and execute programs in The Touch N Go Server program must be in stalled first on your server or a shared directory before the Touch N Go workstation installations You can copy the setup exe from the Touch N Go CD ROM into a shared directory to run the installation over the network or place the Touch N Go CD into a CD ROM to run the installation The Touch N GoCD does have an autorun feature When installing the Server program it is best to install the program at the Server machine unless you have a Novell network Be sure all other applications are shutdown prior to installation Win95 98 and WinNT4 Place the Touch N GoCD in the CD ROM The autorun will bring up the instal
10. HE CLOCK When a user s status changes from IN to OUT or IN the time of departure is automatically placed in the Remarks window before the comments This time runs off of the computer s system time If the time needs to be adjusted refer to your system s operating manual for in structions TROUBLESHOOTING HINTS 1 Permission Problems If you are having trouble installing the Server Pro gram or getting the Workstations to work the most likely cause is having improper network permissions To in stall the Server Diskette you must have full read and write privileges for the directory you will be installing to including the right to create files and it must be installed to a directory that each user can read from write to and execute programs in If you have problems it is best to install the Server program at the server computer All of the Workstations must have full concurrent read write and execute rights within the directory that you install into from the Server program Don t forget that if you altered a user s privileges to allow read write and execute privileges that user may need to log in again before the newly added privileges take affect 2 Long directory names It is best to keep directory names to eight characters or less even if you are install ing the 32bit version of the program The workstation shortcut will browse for the server program and will usu ally accept the long filename
11. ch N Go program executable located in the Server directory Run the workstation installation on each workstation that will be running Touch N Go the Desktop In and Out Board You can copy the setup exe from the Touch N Go CD into a shared directory to run the installation over the network or place the Touch N Go CD into the local machine s CD ROM The Touch N Go CD does have an autorun feature Be sure all other applications are closed prior to installing the Touch N Go program Win95 amp 98 and WinNT4 Place the Touch N Go CD in the CD ROM The autorun will bring up the in stallation screen Or choose Start menu choose Run input the drive letter and setup exe gt d setup exe Win3 11 and WinNT3 5 Go to Program Manager choose File choose Run and input the appropriate drive letter and type in setup exe gt f setup exe 1 Upon starting the setup program you will get a Select Installation Type dialog box Choose either the 32 Win95 amp 98 or Win NT or 16 bit Win 3 x Worksta tion option Then select OK to begin installation or Can cel to terminate the setup Select Installation type x Touch N Go THE DESKTOP IN AND OUT BOARD 32 bit Server Cancel C 16 bit Workstation 2 The Welcome screen confirms you are installing the Touch N Go Workstation program Press OK to continue the installation or cancel to terminate the setup 3 The next window is the
12. ds IN QUT 10 37 at Unknown nT These buttons are also used to change the user s status from IN to OUT or IN By left or right clicking on the status buttons the users alters their status See the table below for details Detailed Display Screen if status is left click results in right click results in IN green OUT red IN yellow IN yellow IN green OUT red OUT red IN green IN yellow When the status button notes OUT or IN the time of departure and the remarks are displayed under the remarks column When changing a user from OUT or IN to IN any comments in their Remarks field are erased Remarks are used to indicate the user s where abouts contact information or when the user is ex pected to be back The Remarks window allows you to select from any number of pre existing standard remarks i e lunch meeting doctor sick etc or you may type in unique comments into the input box that is provided For more details refer to the section EDITING AND ADD ING REMARKS When you click the OK button or press the Enter key while in the Remarks window the window automati cally closes The users status button changes from IN to OUT or IN and the background of the users name goes from green to red or yellow The Detailed Display Screen also contains a menu bar There are five options on the menu bar File Admin Mini Display About and Help
13. ent server installations one on a Novell network and one on a WinNT server Novell Win NT Heist Femman Daer n L Mir mm PT o barem el Lati Dte amt n iro barem ed La ma r pe et bee dee 6 pees eld Be eee eee Pa ie ee e Lal PT mi Record the server name and sub directory where you are installing the Touch N Go server files You will need this information when you are install ing the workstation files When you click OK on the Select Destination Di rectory dialog box an installation progress indicator ap pears 5 Next you are prompted to Select Program Man ager Group You may use the default Touch N Go group name choose an existing group from the list box or type in a new name for the program group Click OK to complete the server installation The program manager group will appear with the Touch N Go Server 32 or 16 shortcut You are now ready to begin installing Touch N Go the Desktop In and Out Board workstations WORKSTATION INSTALLATION The Server installation must be performed prior to the Workstation installation If a drive mapping to the machine with the server program does not exist create one now so you won t have to terminate the installation and create one The Workstation setup program will install the necessary program files into the workstation s windows system directory and create a shortcut icon in a program manager group This icon will launch the Tou
14. g the name to be edited in this case User 1 was se lected aa e t e ee nthe Bist o Names will automatically be sorted in alphabetical order or numerical order first should you number the names first If you would like the names to be displayed alphabetically by last name enter the last name first When you are done click on the OK button or press En ter The name will be loaded into the User list You can check to see that the user s name has been entered correctly by clicking on the downward pointing arrow but ton at the end of the name box This will allow you to view the entire list of users without returning to the Touch N Go display screen To add a new user click on the Add button in the User Add Edit window Enter the users name using the format you would like names to appear when viewing Touch N Go s display screen Press Enter or click on the OK button when you are done Uem Arkit di E i Tie par el hp arm iji a e space betes p on ipei rim The example above would add Jon Goodfellow as a user showing his name on the Touch N Go screen display as it has been typed here See the illustration on the following page for reference When adding new users they will be shown as OUT by default with a red background The Remarks section of the display will note Unknown until their status is changed or updated For more information on remarks
15. ic Edition has been tested and suc cessfully runs under the following network operating sys tems Novell Windows for WorkGroups 3 11 Windows NT Server 3 5 Windows NT Workstation 3 51 and Windows 95 and 98 The Classic Edition allows for both 16 and or 32 bit server and workstation installations to operate in a network environment with a mixed windows platforms INSTALLATION You must have a local area network in order for this program to function Users will need read write and execute privileges in the directory where the Touch N Go server program resides The installer will need the appropriate rights to install the program into the direc tory Touch N Go needs about 15 megabytes of disk space during installation The amount of diskspace that is actually used after installation is dependent on whether the program files in the windows system direc tory pre exist or need upgrading The maximum amount of disk space the 32bit program needs is 7 18 mega bytes and the 16bit program needs 6 03 megabytes The Touch N Go Classic Edition Server pro gram directory will occupy approximately 1 68 to 2 19 megabytes of hard drive space during the initial installa tion 2 19 megabytes if the network has both 16bit and 32bit workstations The Workstation program group will use approxi mately 1 kilobyte of hard drive space Total disk space usage is dependent on whether program files need to be installed or
16. l R and then click on the downward pointing arrow circled below You can add edit or delete the standard re marks To add new standard remarks click on the Add button in the Remarks Add Edit window This will give you a blank box where you can type your new standard remark Client Location in the example shown below w Remarks Add E dit x Edit or type the new remark in the space below Client Location OK Cancel When your entry is complete click on the OK button or 16 press Enter and the remark will be added to the list of standard remarks To edit or delete pre existing standard remarks select the remark you would like to change from the drop down list of standard remarks Then click on the Edit or the Delete button If you have chosen to Delete your selection a confirmation screen will popup Click on the OK button and the deletion is finalized You can also choose to Cancel the deletion at this time If you chose to Edit your selection the program provides you with the edit box where you can make your changes of the selected remark When you are done press Enter or click on the OK button and the edited se lection will replace the original selection in the list of standard remarks When you are finished editing or adding to the list of standard remarks select the Close button When you close the Remarks Add Edit window you will be taken back to the Touch N Go Detailed Dis
17. see the following section EDITING AND ADD ING REMARKS To change the status to IN left click on the OUT button following the users name The background for that user will turn green their status button will change to IN and their Remarks text box will disappear He Aen pinla teed Hele To delete names from the list of users select a name from the user drop down menu box click on the Delete button from the User Add Edit window remember you can get to this window from the Touch N Go screen through the Admin menu or by typing Ctrl U A confirmation screen will verify that you want to delete the user This version of Touch N Go allows a maximum of 20 names EDITING AND ADDING REMARKS Touch N Go Classic Edition includes four de fault remarks Doctor Lunch Meeting Out These re marks may be edited deleted or more standard remarks can be added to the remarks list 15 Remarks are used to provide extra information about the status of users who are OUT of the office or IN the office but unavailable When changing to IN in but unavailable or OUT of the office a remarks window appears You can choose to type in a specific message use one of the messages from the standard remarks list or no message in which case the program inputs the text Unknown and the time of departure To view the standard remarks select on Edit Add Remarks in the Admin menu shortcut keystrokes is Ctr
18. sion Help menu option Help opens up Touch N Go s electronic help file 22 THE MINI DISPLAY SCREEN By selecting MINI DISPLAY from the main menu the Detailed Display Screen window is closed and a con densed version of the In and Out board is displayed This feature reduces the size of the display on your monitor yet still displays the status of all users The Mini Display shows the color status of all us ers in a similar format to the Detailed Display Screen however it does not display a remarks field for all users Instead comments can be retrieved for any user by placing the mouse cursor over the user s name This will display the user s name time and remarks in the status bar refer to the following illustration at the bottom of the Mini Display Screen Users may change their status while using the Mini Display Screen by clicking or double clicking on their names using the appropriate mouse buttons See the following chart for reference Mini Display Screen if user is place mouse cursor over name double click results in right click re sults in IN green user s status OUT red IN yellow IN yellow user s status IN Green OUT red OUT red user s status IN green IN yellow To close the Mini Display Screen and bring up the Detailed Display Screen click on the DETAIL menu op tion T
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