USER`S MANUAL K4710P, K4730P, K4760P K4652P
Contents
1. 3 4 Language This option is used to setup the language on LCD display Press UP and DOWN buttons to scroll the curser to desire language and press SELECT button to select this option Press E MENU key to cancel the setting and return to the previous menu The default language setting is English 71 3 5 Service Service Initialization Mileage Info This feature is used to restore printer settings to defaults and display printer mileage information 3 5 1 Initialization Service Initialization Initializing gt BEA EREE ose Mileage Info SELECT YES Exit MENU NO The printer settings are restored to defaults as below once printer is initialized Note When printer initialization is done please calibrate the gap or black mark sensor before printing Parameter Default setting Speed TTP 2410M Prof 6 IPS 152 mm sec TTP 346M Pro 246M Pro 344M Pro 4 IPS 101 6 mm sec TTP 644M Prof 3 IPS 76 2 mm sec Label width 4 00 101 6mm Label height 4 00 101 6mm ensor type Gap sensor Gap setting 0 12 3 0mm DD Reference point DD Print mode Code page Country code Clear flash memory hift X 72 sensitivity sensitivity IP address DHCP 3 5 2 Mileage Info Use this option to check the printed mileage displayed in metres Service Initialization 4016 51698 73 4 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to2. lt 29 6 Insert another supply holder guide into the internal rewind for 1 core label roll Supply holder guide 7 Using the LCD panel to set the media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Please calibrate the gap black mark sensor when changing media Please refer to videos on TSC YouTube or driver CD 30 2 6 6 Remove Labels from Internal Rewind Option 1 Slide off the labels with supply holder guides from internal rewind spindle Supply holder guides 31 2 7 Adjustment Knob 2 1 Print head Pressure Adjustment Knob Print head pressure adjustment knobs The print head pressure adjustment knob has 5 levels of adjustment Because the printer s paper alignment is to the left side of mechanism different media widths require different pressure to print correctly It may therefore require adjustment to the pressure knob to get your best print quality For example if the label width is 4 adjust both print head pressure adjustment knobs to the same level If the label is less than 2 wide increase the left side print head pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the adjustment knob counter clockwise to level 1 2 2 Print Head Burn Line Adjustment Knob Print head burn line adjustment knobs 32 The print head burn line adjustment knobs are used to fine tune the prin
3. 0 to 9 and the dot mm inch Press the SELECT button to set the paper length into the printer Press the DOWN button to move the cursor from left digit to right digit Gap Size and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the gap size into the printer 3 Then printer will feed labels to Gap Mode calibrate the sensor sensitivity automatically When calibration is completed the LCD screen will return to the previous menu 00812 dot 0024 dot Pre Printed 54 B Bline Mode Calibration Gap Mode gt FAE edern Ha gt kE ols KA Manual Cont Mode Pre Printed Press the UP and DOWN buttons to scroll the cursor to the sensor type Press the SELECT button to enter the black mark sensor calibration mode B 1 Automatic When enter the Automatic option you will see following message and printer will feed the black mark label to calibrate the sensor sensitivity automatically When calibration process is completed the LCD screen will return to the previous menu B 2 Manual In case Automatic sensor calibration cannot apply to the media please use Manual function to calibrate the bline sensor manually Bline Mode Automatic Pre Printed When enter Manual option you will see following message Please complete these steps 1 Press the DOWN button to move the cursor from left
4. ES MENU key to cancel the setting and return to the previous menu Feed Printer will advance one label ae Printer will calibration the sensor levels determine length Calibration and feed label Length Printer determine length and feed label NoMotion Printer will not move media 3 1 1 2 15 Label Top Print Setup 15 17 Media Power Up Label Top Head Close 000 gt Label Top This option is used to adjust print position vertically on the label Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 1 2 Press the SELECT button to set the value into printer Press amp MENU key to cancel the setting and return to the previous menu The default value is 000 and range is 120 to 120 dots 3 1 1 2 16 Left Position Print Setup 16 17 Head Close Left Position Label Top 0000 gt B vg ITK Ret This option is used to adjust print position horizontally on the label Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press amp MENU key to cancel the setting and return to the previous menu The default value is 0000 and range is 9999 to 50 9999 dots 3 1 2 Sensor Sensor 3 1 2 1 Status This function is available t
5. Paper Len and press the UP button to set the value from O to 9 and the dot mm inch Press the SELECT button to set the paper length into the printer 00812 dot 52 2 Press the DOWN button to move the cursor from left digit to right digit Gap Size and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the gap size into the printer 3 Open the print head mechanism put the label backing liner under the Scan Backing media sensor Press the SELECT button to set the value into the printer 0024 dot Gap Mode Intensity Ref Level Media sensor Label backing liner 4 Then Put the label with liner under the media sensor Press the SELECT Scan Paper button to set the value into the printer Gap Mode Intensity Ref Level Media sensor Label with liner 5 The gap sensor calibration is complete Press the SELECT button the LCD screen will return to the previous menu A 3 Pre Printed This function can set the paper length and gap size before auto calibrate the sensor sensitivity It can to get the sensor sensitivity accurately gt D al A rint ed 53 When enter Pre Printed option you will see following message Please complete these steps 1 Press the DOWN button to move the cursor from left digit to right digit Paper Len and press the UP button to set the value from
6. TEST3 BAS 7 Then you can type the words or the number of the copy from keyboard by your BAS file program Press F1 key of the keyboard to start this function Press up or down key of the keyboard to move cursor of printer LCD display to select the option Press Esc key of the keyboard to return the previous menu Press key of the keyboard to enter execute cursor located option Press C keys of the keyboard to restart the printer and back to Ready state Note PS 2 interface is a standard interface for TTP 2410M Pro TTP 346M Pro models but optional for TTP 246M Pro TTP 344M Pro models 34 3 Menu Function Main Menu Overview File Manager J J l Printer File List Print a os Initialization er Avail Memory Faren ET Dump Mode Chinese TC TC ae Mileage Info Del All Files All Files Rotate Rotate Cutter Chinese SC SC Sten ltalian French Russian Polish Spanish Exit Notice The Ethernet function is available for K4710 30 60P Pro series only an option for K4652P 53P Pro series Ethernet function is available on the LCD display when Ethernet card is installed Oo AN 3 1 Setup Menu Overview Setup Printer Setup Serial Comm Ethernet J d d 4 ZPL2 Calibration Parity 4 d i Exit Stop Bit s Exit Exit Notice The Ethernet function is available for K4710 30 60P Pro series and only an option for K4652P 53P Pro series Ethernet
7. 0 gt DERZ Kose The direction setting value is either 1 or 0 Use this option to setup the printout direction Printer default printout direction is DIRECTION 0 Press UP key to set the direction as 1 and DOWN to set it as 0 and SELECT key to enable the setting Press SS MENU key to cancel the setting and 38 return to the previous menu The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference DIRECTION 0 DIRECTION 1 JJ TR ii YA WA YA Al Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 1 4 Print Mode None Batch Mode Peeler Mode Cutter Mode Cutter Batch Print Setup 4 12 Density gt pz heel olo L Direction Peeler Mode gt D C 1 ntE Mode Cutter Mode This option is used to set the print mode Printer default setting is Batch Mode When enter this list the print mode in the right side of gt icon is the printer current setting Press UP and DOWNO to select the different print mode and press SELECT button to enable the setting Press MENU key to cancel the setting and return to the previous menu Next label top of form is aligned to the print head burn line location Tear Off Mode Once image Is printed completely label gap black mark will Batch Mode ate E oe be fed to the tear plate location for tear away None Peeler Mode Enable the labe
8. Discover Device Change IP Address Factor Default Web Setup Exit 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer Name field 7 Click Change IP Address to configure the IP address obtained by DHCP or static Ethemet Seton ABE FF JFF Subnet Mask fod 255 oo U Gateway Printer Name IT 1033 30 MAC Address 001E 8 FF 020C Set Printer Name Set IP Cancel The default IP address is obtained by DHCP To change the setting to static IP address click Static IP radio button then enter the IP address subnet mask and 76 gateway Click Set IP to take effect the settings Users can also change the Printer Name by another model name in this field s then click Set Printer Name to take effect this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and statu
9. E 005 ME en MEG EEE Eik ae n EE L ee ee ee SICAL KAKA KBYTES AVAILABLE XXXX KBYTES E Numbers of download files Total amp available memory space Print head check pattern 3 3 2 Dump Mode Captures the data from the communications port and prints out the data received by printer In the dump mode all characters will be printed in 2 columns as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Printing Dump Mode Pritn Config 1 1 gt ISE lt H Lele l Rotate cutter Diagnostics Note 1 Dump mode requires 4 wide paper width 2 Turn off on the power to resume printer for normal printing 3 Press FEED button to back to the previous menu DOWNLOA D TEST PTE S DOWNLO AD F TES TA Darts CLS DOW NLOAD TE ST DAT 5 CLS DO WNLOAD F TESTI DS vr DOWNLOAD TESTZ D AT 5 Cus DOWNLOA D F TEST 4 DAT 5 Cis ASCII Data Hexadecimal data related to left column of ASCII data 70 3 3 3 Rotate Cutter In case paper is jammed in the cutter this feature can rotate the cutter blade forward or reverse direction which is helpful to remove the jammed paper easily from the cutter Diagnostics 3 4 UP Fwd Print Config Down Rev Dump Mode 9 Rot ate Cutter MENU Exit
10. LED is lit on Check if the Ethernet RJ 45 connector amber LED is blinking Check if the printer gets the IP address when using DHCP mode Check if the IP address is correct when using the static IP address Wait a few seconds let the printer get the communication with the server then check the IP address setting again Chang a new cable Ribbon and media are not compatible Verify the ribbon inked side Reload the ribbon again Clean the printhead The print density setting is incorrect Printhead s harness connecior is not well connected with printhead Turn off the printer and plug the connector again Check if the stepping motor is plugging in the right connector Check your program if there is a command PRINT at the end of the file and there must have CRLF at the end of each command line Delete unused files in the FLASH DRAM The max numbers of file of DRAM is 256 files The max user addressable memory space of DRAM is 256 KB for TTP 246M Pro TTP 344M Pro and 2048KB for TTP 2410M Pro TTP 346M Pro The max numbers of file of FLASH is 256 files The max user addressable memory space of FLASH is 2560 KB for TTP 246M Pro TTP 344M Pro and 6656 KB for TTP 2410M Pro TTP 346M Pro Use the supported capacity SD card Insert the SD card again The supported SD card spec and the approved SD card manufacturers please refer to section 2 2 3 Turn off printer power pri
11. die casting aluminum chassis and print mechanism metal cover with large clear media view window which ensuring to work for the extreme and heavy duty industrial environment and applications With backlit graphic LCD display printer status can be managed easier and operated more user friendly The moveable sensor design can accept wide range of label media All of the most frequently used bar code formats are included Fonts and bar codes can be printed in any one of the four directions This printer is built in the high quality high performance MONOTYPE IMAGING True Type font engine and one CG Triumvirate Bold Condensed smooth font With flexible firmware design user can also download the True Type Font from PC into printer memory for printing labels Besides the scalable font it also provides a choice of five different sizes of alphanumeric bitmap font OCR A and OCR B fonts By integrating rich features it is the most cost effective and high performance printer in its class e Applications o Industrial duty printing o Healthcare patient safety o Compliance labelling o Manufacturing process lines o Order fulfillment o Distribution o Shipping receiving o Ticketing o Electronics amp jewelry labeling o Heat Shrink tubing with optional guides o Self laminating wire and cable markers o Tags Your printer will print on to a wide variety of label materials Kroy advise testing materials and ribbons to ensure compatibility between th
12. digit to right digit Paper Len and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the paper length into the printer 00151 dot Press the DOWN button to move the cursor from left digit to right digit Bline Size and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the bline size into the printer 0024 dot 55 3 Open the print head mechanism put the black mark under the media Scan Mark sensor Press the SELECT button Bline Mode to set the value into the printer Intensity Ref Level Media sensor Black mark 4 Then put the label without black mark under the media sensor Press the Scan Paper SELECT button to set the value into the printer Bline Mode Intensity Ref Level Media sensor Label without black mark Note Normally the value of Ref Level for mark should be larger than paper for over 128 If the media sensor fails to change the value you will have to change the Intensity manually by pressing UP and DOWN to reach the above value 5 The bline sensor calibration is complete Press the SELECT button the LCD screen will return to the previous menu Intensity Ref Level B 3 Pre Printed This function can set the paper length and gap size before auto calibrate the sensor sensitivity It can to get the senso
13. ene ens 66 DANS tes ew EE ewe meen ewe eee eee 67 JJ PIT COMING 67 3 3 2 DUMP Mode sss 70 3 3 3 Rotate Cutter sse 71 3 4 Language iia 71 JUNE 72 3 5 1 Initialization w wmmwamanwamwa mwanza nanwa nuna wuw 72 3 5 2 Mileage INfO wwwwmmmamammamwmmwa nana wwmwwa wina wn ni niwia 73 4 Diagnostic Too 74 4 1 Start the Diagnostic TOOL aesnsssmnenermemneem ene 74 4 2 Printer Function Calibrate sensor Ethernet setup RTC setup AAA WA NE 75 5 Setting Ethernet by Diagnostic Utility Optional for K4652P and K4653P Pro Series models 76 5 1 Using USB interface to setup Ethernet interface s 76 5 2 Using RS 232 interface to setup Ethernet interface s 77 5 3 Using Ethernet interface to setup Ethernet interface 78 6 Troubleshooting 80 6 1 Common Problems sss ssss sss sss sss sss s cesses eee e eee eenn eenn een 80 6 2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles 84 7 Maintenance 86 Revise History 88 1 Introduction 1 1 Product Introduction Thank you very much for purchasing KROY Professional series printer This printer is designed with
14. the device Press E MENU to cancel deleting files and go back to previous menu File Manager File List Avail Memory gt Del All File 66 3 3 Diagnostics Print Config Dump Mode 3 3 1 Print Config This feature is used to print current printer configuration to the label On the sconfiguration printout there is a print head test pattern which is useful for checking if there is any dot damage on the print head heater element Diagnostics se1 Test Print Config Dump Mode Rotate Cutter PRINTER INFO XXXXX Version X xx EZ SERIAL NO MILAGE m CHECKSUM 7B575A3 C SERIAL PORT 9600 N 8 1 CODE PAGE 850 ee Code page COUNTRY CODE 001 Country code SPEED 3 INCH a DENSITY 8 0 Print speed SIZE 4 00 2 80 BLINE 0 12 0 00 TRANSPARENCE 2 CT HOST NAME PS 600002 MAC ADDRESS 00 1B 82 60 00 02 DHCP ENABLED YES IP ADDRESS 0 0 0 0 SUBNET MASK 0 0 0 0 DEFAULT GATEWAY 0 0 0 0 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk FILE LIST DRAM FILE 0 FILE S Printer model name amp Main board firmware version Printer serial number Printed mileage Main board firmware checksum Serial port setting Print darkness Label size width height Black mark or gap size vertical gap offset Sensor sensitivity Ethernet settings information option FLASH FILE FILE S File management information
15. the label Peel function is enabled If there is no peeler module in front of the printer please switch off the printer and install it Check if the connector is plugging correctly If the cutter module is installed please press UP or DOWN key to rotate the cutter up or down to Cutter jam make the knife back to the right position There is no cutter installed on the Remove the label printer Make sure the thickness of label is less than 200 Cutter PCB is damaged g m2 for regular cutter or 300 g m2 for heavy duty cutter Replace a cutter PCB 80 Not Printing Memory full FLASH DRAM SD card is unable to use PS 2 port does not work Cable is not well connected to serial or USB interface or parallel port The serial port cable pin configuration is not pin to pin connected The space of FLASH DRAM is full SD card is damaged SD card does not insert correctly Use the non approved SD card manufacturer Did not turn off power prior to plug in the PS 2 keyboard PS 2 keyboard is damaged PS 2 keyboard does not plug in correctly There is no BAS file in the printer 81 Re connect cable to interface If using serial cable Please replace the cable with pin to pin connected Check the baud rate setting The default baud rate setting of printer is 9600 n 8 1 If using the Ethernet cable Check if the Ethernet RJ 45 connector green
16. when changing media Loading path for fan fold labels 24 O Media guide bar Wa sensor Bottom media loading slot 25 2 6 3 Loading Media in Peel off Mode Option Open the printer right side cover Push the print head release lever to open the print head mechanism Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard Place the roll of media on the label supply spindle Flip up the label roll guard Move the label roll guard horizontally to fit the width of label roll Pull label roll leading edge forward through the media guide bar damper media sensor and place the label leading edge onto the platen roller Adjust the label guide to fit the width of the label Using the front display panel set the media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Then pull approximately 650mm of label through the front of the printer Push down the peel off roller release lever Peel off roller release lever 10 Feed the label between peel off roller and platen roller Peel off roller 26 11 Wrap the label onto the internal rewind spindle and wind the spindle counter clockwise about 3 5 circles until the label is properly stretched 12 Lift up the peel off roller release lever and close the print head mechanism 13 Move the peel off sensor towar
17. 0 Plus keyboard displayunt o KU 007 Plus programmable smart keyboard display unit HCS 200 long rang CCD scanner Note except for the liner less cutter not all regular heavy duty care label cutters cut on media with glue 1 2 2 2 Economy model The printer offers the following optional features User Dealer Factory Product option feature l l l options options options USB Host Peel off kit include liner rewind spindle and peel off sensor Internal rewind kit include label rewind spindle and label redirect kit Applicator VO interface 2 1 0 o Internal Ethernet printserver J O PS 2 keyboard interface J 0 ooo SD FLASH memory card sot O J gt Regular guillotine cutter Paper thickness 0 06 0 19mm 500 000 cuts 0 20 0 25mm 200 000 cuts Heavy duty cuter module of gt 4 Paper thickness M ax 0 25 mm M ax paper weight lt 200g m 1 000 000 cuts lt 3009 m 500 000 cuts Care label cutter Paper thickness M ax 0 15mm 400 000 cuts KP 200 Plus keyboard display unit oe i se KU 007 Plus programmable smart keyboard display unit HCS 200 long rang CCD scanner co Note Except for the liner less cutter all regular heavy duty care label cutters DO NOT cut on media with glue 1 3 General Specification General Specifications Physical dimensions 270 mm W x 308 mm H x 505 mm D Weight 15 kg 33 1 Ib Electrical Internal switching powe
18. 0 XXX po 00 XXX Feed Feed p 6 8 EN 44 3 1 1 2 1 Darkness Print Setup 1 17 gt DERA vT Dankness Print Speed 16 Tear off Use this option to setup printing darkness The available setting is from 0 to 30 and the step is 1 Printer default density is 16 You may need to adjust your density based on selected media Press UP and DOWN to increase decrease the printing darkness Press SELECT key to enable the setting Press MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 2 Print Speed Print Setup 2 17 Darkness Print Speed gt rCintL Speed 6 Tear Off Use this option to setup print speed The each increment decrement Is 1 ips Press UP key to raise the print speed and press DOWN key to decrease print speed Press SELECT key to set it into printer Press E MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 3 Tear Off Print Setup 3 17 Darkness Tear Off Print Speed 000 gt PEO A This option is used to fine tune media stop location Press the DOWN button to 45 move the cursor from left digit to right digit and pres
19. 00 As needed Bar ethanol to wipe it Wipe it with water dampened As needed cloth Brush or vacuum As needed Note 86 Do not touch printhead surfaces with your fingers If you inadvertently touch the printhead please use ethanol to clean it Please use 100 Ethanol DO NOT use medical alcohol which may damage the print head To maintain printer performance and extend printhead life regularly clean the print head and label supply sensors and when changing printer ribbons Do not attempt to remove debris and dirt build up on the printhead or platen with a sharp object Serious damage may occur to the printhead or platen resulting in poor or damaged print 87 Revise History Date Content Edar Revise pictures of label roll guard Cinya 2012 6 18 Revise section 1 6 2012 9 24 Revise chapter 2 2 2 2 5 1 2 6 1 and 2 6 2 2012 10 2 Revise chapter 2 6 3 2 6 5 and 3 1 2 Modify chapter1 2 2 for cutter spec 2013 4 1 Modify chapter 3 3 1 for V7 0 F W Self test Add KROY YouTube web address 2013 5 8 Modify chapter 1 3 88 kroy Kroy Europe Ltd Unit 2 14 Commercial Road Tel 44 0 118 9865200 Reading Fax 44 0 118 9865205 Berkshire RG2 0QJ Email info kroyeurope com England U K url www kroyeurope com 89
20. 2 Internal 8 alpha numeric bitmap fonts Oo f Oo f Oo Fonts and bar codes can be printed in any one of the four directions 0 90 180 270 degree Internal Monotype Imaging true type font engine with one CG Triumvirate Bold Condensed scalable font Downloadable fonts from PC to printer memory Oo lolo Text bar code graphics image printing Please refer to the TSPL TSPL2 programming manual for Supporting code page Code 39 PDF 417 BITMAP Code 93 Maxicode BMP Code128UCC DataMatrix PCX Code128 subsets A B C QR code Codabar Aztec Interleave 2 of 5 EAN 8 EAN 13 EAN 128 UPC A UPC E EAN and UPC 2 5 digits add on MSI PLESSEY POSTNET China POST RSS 14 Code 11 Industrial models K4710P K4730P K4760P Economy models K4652P K4653P 1 2 2 Printer optional features 1 2 2 1 Industrial model The printer offers the following optional features User Dealer Factory Product option feature options options options Applicator VO interface fo USB Host ee oe Peel off kit Include liner rewind spindle and peel off sensor Internal rewind kit Include label rewind spindle and label redirect kit Regular guillotine cutter Paper thickness 0 06 0 19mm 500 000 cuts 0 20 0 25mm 200 000 cuts Heavy duty cutter module Paper thickness M ax 0 25 mm M ax paper weight lt 2009 m 1 000 000 cuts lt 3009 m 500 000 cuts Care label cutter KP 20
21. 2 USB and Ethernet interfaces The following contents will instruct users how to configure the Ethernet by these three interfaces 5 1 Using USB interface to setup Ethernet interface 1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicking on DiaeToole the icon Note This utility works with printer firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field ETHERNET 5 Click on the Ethernet Setup button from Printer Function group in Printer Configuration tab to setup the IP address subnet mask and gateway for the on board Ethernet D HLS ES E sa LU Printer Function Calibrate Sensor Ethernet Setup ATC Setup Print Test Page Reset Printer Subnet Mask Je ee Gateway Printer N arme P5 FFO4E2 MAC Address 120 18 82 FF 04 E 2 Factory Default Dump Test Ignore SUTO B45 Configuration Page Set Printer Name Set IF Cancel 76 5 2 Using RS 232 interface to setup Ethernet interface 1 Connect the computer and the printer with a RS 232 cable 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the Icon Note This utility works with printer firmware V6 00 and later versions 4 Select COM as i
22. Continuous Inten Baud Fate Data Bits Parity Stop Bits 74 Printer setup 2009 8 20 7 FF 03 31 40 4 2 Printer Function Calibrate sensor Ethernet setup RTC setup 1 Select the PC interface connected with bar code printer 2 Click the Function button to setting 3 The detail functions in the Printer Function Group are listed as below Description o Fe Oneal KA the sensor specified in the Printer Setup Fhe Sau o Setup the IP address subnet mask gateway for Ethernet Setup the on board Ethernet Please refer to next AIC Setup section Print Test Page RTOTime RTCTime Time Synchronize printer Real Time Clock with PC Reset Printer Print Test Page Print a test page Factory Default Reset Printer Reboot printer Dump Text Factory Default Ed ed ia and restore the settings to Eee ASKE DumpText Dump Text Text To activate the printer I To activate the printer dump mode mode Configuration Page Ignore AUTO BAS Ignore the downloaded AUTO BAS program Configuration Page Print printer configuration Note For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 75 5 Setting Ethernet by Diagnostic Utility Optional for TTP 246M Pro TTP 344M Pro models The Diagnostic Utility is enclosed in the CD disk Utilities directory Users can use Diagnostic Tool to setup the Ethernet by RS 23
23. Kr oy K4710P K4730P K4760P K4652P K4653P Kroy Professional Series Barcode Label and Heat Shrink Tubing Printers USER S MANUAL K4710 200dpi K4730 300dpi K4760 600dpi K4652 200dpi K4653 300dpi www kroyeurope com Copyright Information 2011 Kroy Europe Ltd TSC Auto ID Technology Co Lid The copyright in this manual the software and firmware in the printer described therein are owned by Kroy TSC Auto ID Technology Co Ltd All rights reserved CG Triumvirate is a trademark of Agfa Corporation CG Triumvirate Bold Condensed font is under license from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation KROY is a trademark of Kroy LLC Kroy Europe Lid All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of Kroy or TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Kroy or TSC Auto ID Technology Co Agency Compliance and Approvals CE FC CE CLASSA EN 55022 2006 A1 2007 EN 55024 1998 A1 2001 A2 2003 EN 61000 4 SERIES REQULATIONS FCC CFR Title 47 Part 15 Subpart B 2010 Section 15 107 and 15 109 ICES 003 Issue 4 2004 Class A This device complies wi
24. PHYSICAL DRAM XXXX KBYTES AVAILABLE DRAM XXX KBYTES FREE PHYSICAL FLASH XXXX KBYTES AVAILABLE FLASH XXXX KBYTES FREE END OF FILE LIST ske ee see ee se ke ke ke KAA Print head test pattern 67 SYSTEM INFORMATION MODEL FIRMWARE CHECKSUM S N TCF DATE XXXXXX XM KKKKKKAK XXKXXXXXXXXX NO 1970 01 01 ME 00 04 18 TIM NON RESET RESET NON RESET RESET 110 m TPH lio m TPH GAP INTENSION CODEPAGE COUNTRY 5 8 0 4 00 INCH 4 0 5 INCH INCH DARKNESS SPEED WIDTH TILDE CARET DELIMITER POWER UP HEAD CLOSE 4 IPS 4 00 INCH 7EH 7 SEH 2CH NO MOTION NO MOTION BAUD 9600 PARITY NONE DATA BIT 8 STOP BIT 1 68 Self test printout with printer firmware V7 0 and later version Model name F W version Firmware checksum Printer S N KROY configuration file System date System time Printed mileage metre Cutting counter Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed inch sec Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note ZPL is emulating for Zebra language RS232 serial port configuration PHYSICAL XXXX KB YTES AVAILABLE XXXX KBYTES a GE Gi m Te mik ee ee ee ee SS SS SS e E E
25. RA bade name International code page International pag Character Set number Character Set USA USA 437 GER 41 SPA Spanish gt SWE Swedish m U FE Windows Code Page SBCS Windows Code Page DBCS code page International code page International number Character Set number Character Set si eme 1 vas H en 1 ve ae gt vr pe gt ve vemm ISO Code Page ISO Code Page Greek amg omme 3 1 1 1 9 Country Print Setup 11 12 Reference Y Code Page gt leiel AT Use this option to set the country code for the LCD display Press the UP and DOWN to select the country code and press the SELECT button to set the 42 value into printer When enter this list the country code in the right side of gt icon is the printer current setting Press ES MENU key to cancel the setting and return to the previous menu Spanish United Brazil Spain Kingdom English 002 Canadian French 036 Hungarian Danish International Spanish 038 Yugoslavian 046 Swedish Portuguese Latin America r oath T ne Cem elm room ae som me wr 43 3 1 1 2 Printer Setup ZPL2 Printer Setup ZPL2 Dark Print Tear Print Print List List List List Control Format Media Head Label Left ness Speed Off Mode Width Fonts Images Formatsi Setup Prefix Prefix Power Close Position 3200 000 XXX po 0
26. The media sensor is covered with dust 82 Media sensor sensitivity is not set properly Label size is incorrect The parameter Shift Y in the LCD menu is incorrect The vertical offset setting in the driver is incorrect The printing position of small label is incorrect Wrong label size setup The parameter Shift X in LCD menu is incorrect The left side printout position is incorrect Missing printing on the left or right side of label Wrong label size setup RTC time is incorrect when reboot the The battery has run down printer Multi interface board a The installation is incorrect doesn t work Power and Error LEDs Power switch OFF and ON too fast are blinking fast Printhead pressure is incorrect Ribbon installation is incorrect Media installation is incorrect Print density is incorrect Media feeding is incorrect Gray line on the blank The printhead is dirty The platen roller is dirty Irr l r rin tie The printer is in Hex Dump mode Seek 9 The RS 232 setting is incorrect Wrinkle Problem 83 Calibrate the sensor sensitivity again Set the correct label size and gap size Press MENU gt SELECT x3 gt DOWN X6 gt SELECT to fine tune the parameter of Shift Y If using the software BarTender please set the vertical offset in the driver STS Labels WithGaps Gap Height 3 00 mm Gap Offset 0 00 mm Media Ha
27. an Gap label The sensor location is marked by a triangle mark V at the sensor housing The media sensor position is moveable please make sure the gap or black mark is at the location where media gap black mark will pass through for sensing 7 Adjust the label guide to fit the width of the label 22 8 Close the print head mechanism Make sure the latches are engaged securely 9 Using the front display panel set the media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Note Please calibrate the gap black mark sensor when changing media Please refer to videos on TSC YouTube or driver CD Loading path for roll labels 25 2 6 2 Loading Fan fold Labels Fan fold media feeds through either the bottom or the rear external label entrance chute 1 Open the printer right side cover 2 Push the print head release lever to open the print head mechanism Mla 3 Insert the fan fold media through the bottom or rear external label entrance chute 4 Pull fan fold label leading edge forward through the media guide bar damper media sensor and place the label leading edge onto the platen roller 5 Adjust the label guide by sliding to fit the paper width 6 Close the print head mechanism Make sure the latches are engaged securely 7 Set the media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Note Please calibrate the gap black mark sensor
28. ble on the LCD display when Ethernet card is installed Press UP and DOWN buttons to select the different options and press SELECT button to enter the option Press MENU key to cancel the setting and return to the previous menu Ethernet de L L L L L Note This function is available for the K4710P Pro series and only an option for K4652P Pro series 3 1 4 1 Status IP Address MAC Use this menu to check the Ethernet setting status 3 1 4 1 1 IP Address IP Address 0 0 0 0 IP Address Subnet Mask 0 0 0 0 Configure Exit Gateway 0 0 0 0 The IP address information will be shown on the LCD display Please press SELECT or amp MENU button to return to the previous menu 62 Mac Address 3 1 4 1 2 MAC 001B82 FF0918 Status IP Address Configure Exit The MAC address information will be shown on the LCD display Please press SELECT or E MENU button to return to the previous menu 3 h 4 2 Configure DHCP Static IP Use this menu to set the printer s DHCP and Static IP 3 1 4 2 1 DHCP Ethernet Status gt lal lt ea Static IP Exit Press UP and DOWN buttons to select the DHCP function and press SELECT to enter Press MENU key to cancel the setting and return to the previous menu Press SELECT button the printer will set DHCP and restart to reset the setting Press E MENU button to return to the previous menu 63 3 1 4 2 2 Static IP U
29. d the paper exit chute Note Please calibrate the gap black mark sensor when changing media Please refer to videos on TSC YouTube or driver CD 21 2 6 4 Remove Liner from Internal Rewind Option 28 1 Break the liner between peel off roller and the internal rewind spindle 2 Push the liner release button to release the liner on the internal rewind spindle 3 Then slide off the liner from internal rewind spindle 2 6 5 Loading Media in Rewind Liner with Label Mode Option This mode can rewind the media including liner and label on the rewind spindle 1 Open the printer right side cover 2 Insert the supply holder guide and paper core into the internal rewind for 1 core label roll Insert the supply holder guide 3 label core adapter and paper core into the internal rewind for 3 core label roll 1 core label roll 3 core label roll Supply holder Paper core Supply holder guide 3 label core adapter guide 3 Insert media into the printer label spindle Pull label roll leading edge forward through the media guide bar damper media sensor and place the label leading edge onto the platen roller Please refer to section 2 6 1 4 Then pull approximately 650mm of label through the label redirect front panel 5 Wrap the label onto the internal rewind spindle and stick the label onto the paper core I i i a 3 Paper core ak nal EN gar I D k a s L an Y
30. e ribbon label material and printer 1 2 Product Features 1 2 1 Printer standard features The printer offers the following standard features 203 dpi 300 dpi 600 dpi Product standard feature models models models Thermal transfer printing CO o Oo Direct thermal printing o o oO High quality die cast aluminum design Fo o o Metal cover with large clear media view window O o 0 Moveable gap sensor position full web adjustable Ce f Oo lo Moveable black mark sensor position full web adjustable Ribbon end sensor o0 oO o Head open sensor po Oo fF Oo LCD display graphic type 128x64 pixel with back ofofo light Control panel with 6 operation buttons 1 O o o Control panel security TCF Oo o llo LED indicators 1 o 1 0 o Realtime clock _ _ 01 o o Internal Ethernet print server 10 100 Mbps interface USB 2 0 full speed interface o o o Serial RS 232C 2400 115200 bps interface io i Centronics SPP mode interface Le SE PS 2 keyboard interface for stand alone or data ofo a 32 MB SDRAM memory for industrial model o 8 MB SDRAM memory for economic model ofo 8 MB FLASH memory for industrial model 0 4 MB FLASH memory for economic model ofo SD FLASH card memory expands storage to 4 GB 0 SH Powerful 32 bit 200 MHz RISC processor oc O i So Standard industry emulations right out of the box including Eltron and Zebra language support
31. eft digit to right digit and press the UP button to set the value from 0 to 46 9 or dot to mm Press the SELECT button to set the value into printer Press ES MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 6 List Fonts Print Setup 6 17 se1 Test Printing gt pA ole ok List Images List Formats This feature is used to print current printer available fonts list to the label The fonts stored in the printer s DRAM Flash or optional memory card Press SELECT button to print the list 3 1 1 2 7 List Images Print Setup 7 17 lse1t Test gt List Images List Formats List Setup This feature is used to print current printer available images list to the label The images stored in the printer s DRAM Flash or optional memory card Press SELECT button to print the list 3 1 1 2 8 List Formats Print Setup 8 17 se1 Test Printing gt pk Woh aL List Setup Control Prefix This feature is used to print current printer available formats list to the label The formats stored in the printer s DRAM Flash or optional memory card Press SELECT button to print the list 47 3 1 1 2 9 List Setup Print Setup 9 17 se1 Test P
32. et the RS 232 parity The default setting is None Press UP and DOWN buttons to select the different parity and press SELECT button to set the value into printer When you enter this list the parity in the right side of gt is the printer current setting Press amp MENU key to cancel the setting and return to the previous menu 3 1 3 3 Data Bits Serial Comm Baud Rate Parity Data Bits This option is used to set the RS 232 Data Bits The default setting is 8 data bits Press UP and DOWNO buttons to select the different Data Bits and press SELECT button to set the value into printer When you enter this list the Data Bits in the right side of gt icon is the printer current setting Press E MENU key to cancel the setting and return to the previous menu 60 3 1 3 4 Stop Bit s Serial Comm Parity Data Bits Stop Bit s This option is used to set the RS 232 Stop Bits The default setting is 1 stop bit Press UP and DOWN buttons to select the different Stop Bits and press SELECT button to set the value into printer When you enter this list the option in the right side of gt icon is the printer current setting Press ES MENU key to cancel the setting and return to the previous menu 61 3 1 4 Ethernet Use this menu to configure internal Ethernet configuration check the printer s Ethernet module status and reset the Ethernet module This function is availa
33. explore the printer s settings and status change printer settings download graphics fonts and firmware create printer bitmap fonts and to send additional commands to the printer Using this convenient tool you can explore the printer status and settings and troubleshoot the printer Note This utility works with printer firmware V6 00 and later versions 4 1 Start the Diagnostic Tool gg 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility Features tab Printer Configuratiorr Interface Calibrate Sensor Printer Infomation Ut I Version Ethernet Setup inch P Km Check Sum e as Printer functions RTC Setup R F Print Test Page Reset Printer Factory Default Dump Test Ignore AUTO BAS Configuration Page Printer Status Head Head Oper Pape erdam Printer Status Gut of Pape Ribbon End Ett Aiboa E ic ides Tagline Printing taer Eras Get Status LPTI COM 9600 N 8 1 RTS Printer Setu Speed Density Paper Width unit Paper Height unit Media Sensor D apl unit Gap Offset urit Post Print Action Cut Plece Reference Direction Offset Shift 2 Skift Y Clear Fibbon Code Page Country Code Head up Sensor Reprint After Error Gap Inten Bline Inter
34. function is available on the LCD display when Ethernet card is installed 3 1 1 1 Printer Setup TSPL2 Printer Setup TSPL2 L J 1 L J 1 L L OSA BRI Batch Mode 002 P Baich Mode 00 OT O O O 00 O oO 865 37 3 1 1 1 1 Speed Print Setup Speed Density 6 Direction Use this option to setup print soeed The each increment decrement Is 1 ips Press UP key to raise the print speed and press DOWN key to decrease print speed Press SELECT key to set it into printer Press ES MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the SPEED command which will overwrite the setting set from the front panel 3 1 1 1 2 Density Print Setup 2 12 Speed Density gt EN Ek 8 Direction Use this option to setup printing darkness The available setting is from 0 to 15 and the step is 1 Printer default density is 8 You may need to adjust your density based on selected media Press UP and DOWN to increase decrease the printing darkness Press SELECT key to enable the setting Press ES MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the DENSITY command which will overwrite the setting set from the front panel 3 1 1 1 3 Direction Print Setup 3 12 Speed Direction Density
35. ght side print head pressure adjustment knob setting 1 level per each adjustment then print the label again to check if wrinkle is gone 2 If the right side print head adjustment knob setting has been set to index 1 the lowest pressure index please increase the left side print head pressure 3 If the left side print head adjustment knob setting has been set to 5 the highest pressure index the wrinkle can t be avoid please rotate the both knobs back to setting 1 then rotate the Z axis mechanism adjustment knob clockwise for a few degrees and print again for fine tune the print head pressure distribution Z axis mechanism Pees knob Ls Note for step 3 Factory default setting the Z axis knob is rotated counter clockwise to the end of thread Turn the Z axis mechanism adjustment knob clockwise until you feel the knob touch the mechanism for the first adjustment If the wrinkle is still there please turn the Z axis mechanism adjustment knob clockwise about 1 4 circle each time for adjustment If the winkled direction is change from to by adjusting the Z axis mechanism adjustment knob please turn the Z axis mechanism adjustment knob counter clockwise to avoid the wrinkle 85 Adjust the print head pressure adjustment knob Left knob Right knob The print head pressure adjustment knob has 5 levels of settings Clockwise direction adjustment is to increase the print head pressure Counter Cloc
36. kwise adjustment can decrease the print head pressure If the wrinkle on the label starts from the lower right side to upper left side please do following adjustment 1 Decrease the left side print head pressure adjustment knob setting 1 level per each adjustment then print the label again to check if wrinkle is gone 2 If the left side print head adjustment knob level has been set to index 1 the lowest index please increase the right side print head pressure 7 Maintenance This session presents the clean tools and methods to maintain your printer Please use one of following material to clean the printer Cotton swab Head cleaner pen Lint free cloth Vacuum Blower brush m 100 ethanol E E E N 2 he cleaning process is described as following 1 Always turn off the printer Clean the print head when changing a before cleaning the print head new label roll 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 100 ethanol Print Head to clean the print head surface IMPORTANT Print Head Please do not use sharp objects to clean the printhead or platen roller Print Head Element Element Head Cleaner Pen 1 Turn the power off Clean the platen roller when changing 2 Rotate the platen roller and a new label roll Platen Roller wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth Tear Bar Peel Use the lint free cloth with 1
37. l peel off mode Cutter Mode Enable the label cutter mode 39 Cutter Batch Cut the label once at the end of the printing job Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 1 5 Offset Print Setup 5 12 Direction Offset Print Mode 000 This option is used to fine tune media stop location Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press ES MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the OFFSET command which will overwrite the setting set from the front panel 3 1 1 1 6 Shift X amp Shift Y Print Setup 7 12 Offset Shift Y Shift X 000 This option is used to fine tune print position Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press ES MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the SHIFT com
38. m 90 1016 mm 40 l Vertical 1 mm max Printout bias Horizontal 1 mm max 1 5 Ribbon Specifications 1 inch 25 4 mm Ribbon width Max 114 3 mm 4 5 Min 25 4 mm 1 07 Ink coated outside wound ink coated inside woun 6 1 6 Media Specifications 1 6 1 Industrial model eres Media width Max 118 mm 4 6 label liner Min 25 4 mm 1 0 Media thickness Max 0 30 mm 11 8 mil label liner Min 0 06 mm 2 36 mil Max 76 2 mm 37 Media core diameter Min 25 4 mm 1 Max 4 064 mm 160 Max 1 854 mm 737 Max 1016 mm 40 Min 5 mm 0 20 Min 5 mm 0 20 Min 5 mm 0 20 Label Tengin Label length Max 4 064 mm 160 Max 1 854 mm 73 Max 1016 mm 40 oe i 25 4 mm 17 Min 8 mm 0 31 1 6 2 Economy model PT es Media wound type Printing face outside wound Max 118 mm 4 6 Min 25 4 mm 1 07 Media width label liner a Max 0 30 mm 11 8 mil Media thickness label liner Min 0 06 mm 2 36 mil Max 76 2 mm 37 Media core diameter Min 25 4 mm 1 Max 2 286 mm 907 Max 1 016 mm 407 Label length Min 5 mm 0 20 Min 5 mm 0 20 Max 152 4 mm 67 Label length peeler mode Min 25 4 mm 17 Max 2 286 mm 90 Max 1 016 mm 40 Label length cutter mode Min 25 4 mm 1 Min 25 4 mm 1 Gap height Black mark width Min 8 mm 0 31 2 Operations Over
39. mand which will overwrite the setting set from the front panel 40 3 1 1 1 7 Reference X amp Reference Y Print Setup 9 12 Shift Y Reference Y Reference X 000 gt LOSI A This option is used to set the origin of printer coordinate system horizontally and vertically Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 Press the SELECT button to set the value into printer Press amp MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the REFERENCE command which will overwrite the setting set from the front panel 3 1 1 1 8 Code Page Print Setup 10 12 Reference X Reference Y gt aaa EE Ye Use this option to set the code page of international character set For more information about code page please to refer the programming manual When enter the code page list the code page in the right side of gt icon is the printer current setting Press the UP and DOWN to select the code page and press the SELECT button to enable the setting Press SS MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel ET e P
40. ndling Post Print Action llexOf gt lz Feed Offset 0 00 mm Position Adjustments Vertical Offset 0 00 mm Beryurence Interval RR SRW 365 Set the correct label size Press MENU gt SELECT x 3 gt DOWN x 5 gt SELECT to fine tune the parameter of Shift X Set the correct label size Check if there is a battery on the main board Check if the board is plugged in the right connector Turn off the printer and wait all LEDs are dark and turn on the printer again Please refer to the next chapter Please set the suitable density to have good print quality Make sure the label guide touch the edge of the media guide Clean the printhead Clean the platen roller Turn off and on the printer to skip the dump mode Re set the Rs 232 setting 6 2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery There should be no ribbon wrinkle presented on the media for general purpose printing application Ribbon wrinkle is related to the media thickness print head pressure balance ribbon film characteristics print darkness setting etc In case the ribbon wrinkle happens please follow the instructions below to adjust the printer parts Print head pressure adjustment knob Z axis mechanism adjustment knob Adjustable Printer l Ribbon guide plate Parts RL re 1 Wrinkle happens from label lower left 2 W
41. nennnnennnnennnennnnennnnnnnnnnnnnnnrnnnvnnnnvnnnnvnnnnvennnnennn 15 2 5 Loading HD 16 2 5 1 Loading Ribbon sss sese 16 2 5 2 Remove Used Ribbon sss 19 2 0 Loadi g the META vasene 20 2 6 1 Loading the Media vvs 20 2 6 2 Loading Fan fold Labels ww wmmmmmmmmama 24 2 6 3 Loading Media in Peel off Mode Option 26 2 6 4 Remove Liner from Internal Rewind Option 28 2 6 5 Loading Media in Rewind Liner with Label Mode Option 29 2 6 6 Remove Labels from Internal Rewind Option 31 2 7 Adjustment Knob surre 32 2 7 1 Print head Pressure Adjustment Knob 32 2 7 2 Print Head Burn Line Adjustment Knob 32 2 8 Using the Keyboard with PS 2 Interface Optional for K4652P amp K4653P models ssciseccseudentiaveceveieccsavtcantcaudcacucavecacasnetdeusieetieusicetieunsanscesncentean 34 3 Menu Function 35 3 1 Setup Menu ENE Lue 36 3 1 1 1 Printer Setup TSPL2 cccccessscessereserensesensesenserenseesonees 37 3 1 1 2 Printer Setup Pils pre 44 e e IAA SAA AA WA NA AA ee ee ee SA ANUSA AWA 51 3 1 3 Serial Comm sese eee eee 59 JENTEN 62 3 2 File Manager eee eee ene en eee eee erento eee e n nese n nnnm 65 AT FIOLIN 65 3 2 2 Avail Memory sese eee eee ee 65 3 2 9 Del NN en rc nee eer
42. nterface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters COM Port Baud Rate Data Bitz Parity Check Stop Bis Hardware Handshaking Software Handshaking Cancel 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet Printer Function Calibrate Sensor SEE GEL Seip Ethernet Setup ATC Setup Print Test Page Reset Printer Factory Default Pump Text Ignore SUTO BAS Configuration Page Subnet Mask Gateway Printer Mame MAC Address 00 18 82 FF 04 E2 Set Printer Name Set IF Cancel TT 5 3 Using Ethernet interface to setup Ethernet interface 1 Connect the computer and the printer to the LAN 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the Z Duetoole icon Note This utility works with printer firmware V6 00 and later versions 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet Interface ore vite SEHD ETHERNET ka JSE Printer Name MAC IPAddress ModelName Status 1Psettin 1103350 O0IBS2FFO20C 100612 Ready LEE PS C76790 00 1B 11 C76730 TH 0524 DP G321 Ready 10 06 15 Part 31 OG ETHERNET
43. o check the printer s sensor status When enter the Status option you will see following message Paper Len Gap Size Intensity Ref Level 3 1 2 2 Calibration This option is used to set the media sensor type and calibrate the selected sensor We recommend calibrating the sensor before printing when changing the media Calibration 4 Ar L L Vanua 4 4 4 sm em A Gap Mode Calibration gt er yom lele gt FAE edern Ha Bline Mode Manual Cont Mode Pre Printed Press the UP and DOWN buttons to scroll the cursor to the media type and press the SELECT button to enter the sensor calibration mode Note If printing from enclosed software driver the software driver will send out the GAP or BLINE command which will overwrite the sensor type setting set from the front panel A 1 Automatic When enter the Automatic option you will see following message and printer will feed 2 to 3 gap labels to calibrate the sensor sensitivity automatically When calibration is completed the LCD screen will return to the previous menu A 2 Manual In case Automatic sensor calibration cannot apply to the media please use Manual function to calibrate the gap sensor manually Gap Mode Automatic Pre Printed When enter Manual option you will see following message Please complete these steps 1 Press the DOWN button to move the cursor from left digit to right digit
44. or to plug in the PS 2 keyboard Plug the PS 2 keyboard again Make sure the keyboard is fine Make sure if there is any BAS file downloaded into printer Reload the supply Clean the printhead Clean the platen roller Adjust the print density and print speed Run printer self test and check the print head test pattern if there is dot missing in the pattern Change proper ribbon or proper label media Adjust the printhead pressure adjustment knob If the left side printout is too light please adjust the left side pressure adjustment knob to the higher index higher pressure If the pressure adjustment knob has been adjust to index 5 and the poor print quality is still at the left side of the printout please adjust the pressure adjustment knob to index 1 and use the Z axis adjustment knob to fine tune the pressure If the right side printout is too light please adjust the right side pressure adjustment knob to the higher index higher pressure to improve the print quality If the label thickness is more than 0 22 mm the print quality might be not good enough please adjust the heater line adjustment screw counter clockwise to get the best print quality The release lever does not latch the printhead properly LCD panel is dark but The printer initialization is Turn OFF and ON the printer again the LEDs are light unsuccessful Initialize the printer LCD panel is da
45. r jack socket 6 GPIO interface Option 7 SD card slot 8 Ethernet interface 9 USB host Option 10 PS 2 interface 11 Power switch Note 10 11 Note 1 SD card slot Ethernet interface and PS 2 interface are standard interfaces for TTP 2410M Pro TTP 346M Pro TTP 644M Pro models Industrial model but optional for TTP 246M Pro TTP 344M Pro models Economy model 2 GPIO interface card includes SD card slot Ethernet and PS 2 interfaces So GPIO interface is a factory option for TTP 2410M Pro TTP 346M Pro TTP 644M Pro but a dealer option for TTP 246M Pro TTP 344M Pro models Industrial model TTP 2410M Pro TTP 346M Pro TTP 644M Pro Economic model TTP 246M Pro TTP 344M Pro The interface picture here is for reference only Please refer to the product specification for the interfaces availability 12 Recommended SD card specification enp aes ne va0spHcciasse nnsoaca OOOO The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required 13 2 3 Operator Controls 2 3 1 Front Panel Display a LED indicators POWER ON LINE G ERROR LCD display Model Name VX XAX ES MENU Front panel buttons 6A PAUSE DOWN SELECT 2 3 2 LED Indicators LED Status lndicaton aa of The rinter power is turned off POWER E On The p
46. r sensitivity accurately Bline Mode Manual gt D re D rint ed When enter Pre Printed option you will see following message Please 56 complete these steps 1 Press the DOWN button to move the cursor from left digit to right digit Paper Len and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the paper length into the printer Press the DOWN button to move the cursor from left digit to right digit Bline Size and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the bline size into the printer 3 Then printer will feed labels to Bline Mode calibrate the sensor sensitivity automatically When calibration is completed the LCD screen will return to the previous menu 00812 dot 0024 dot Pre Printed 57 C Cont Mode Calibration Cont Mode Bline Mode gt PAbiere i t hone gt aaa ome oo Z Manual Exit Press the UP and DOWN buttons to scroll the cursor to the sensor type Press the SELECT button to enter the black mark sensor calibration mode C 1 Automatic When enter the Automatic option you will see following message and printer will calibrate the sensor sensitivity automatically When calibration process is completed the LCD screen will return to the previous menu Cont Mode Automatic C 2 Manual In ca
47. r supply For industrial model Input AC 100 240V 2A 50 60Hz Output DC 24V 5A 120W For economic model Input AC 100 240V 3A 50 60Hz Output DC 24V 3 3A 80W Environmental condition Operation 5 40 C 41 104 F 25 85 non condensing Bin opera 40 60 C 40 140 F 5 90 non condensing Industrial models K4710P K4730P K4760P Economy models K4652P K4653P 1 4 Print Specifications 1 4 1 Industrial model Print cps gs 203 dpi models 300 dpi models 600 dpi models Specifications Print head resolution 203 dots inch 300 dots inch 600 dots inch dots 2 dotsimm asn 2 3 4 5 6 7 8 10 2 3 4 5 6 7 8 ips 2 3 4 ips selectable Print speed 11 12 ips selectable selectable Up to 4 ips inches per second Up to 12 ips Up to 8 ips NN Max print width 104 mm 4 09 Max print length 4064 mm 160 1854 2 mm 73 1016 mm 40 Vertical 1 mm max Horizontal 1 mm max Printout bias 1 4 2 Economy model Print ee 203 dpi models 300 dpi models Specifications 203 dots inch 300 dots inch Print head resolution 8 dots mm 12 dots mm Printing method Thermal transfer and direct thermal Dot size 0 125 x 0 125 mm 0 084 x 0 084 mm width x length 1 mm 8 dots 1 mm 12 dots Print speed 2 3 4 5 6 7 8 ips selectable 2 3 4 5 6 ips selectable inches per second Up to 8 ips Up to 6 ips Max print width 108 mm 4 25 104 mm 4 09 Max print length 2286 m
48. rinkle happens from label lower right to upper right direction to upper left direction MODEL NO TTP 2410M Pro MODEL NO TTP 2410M Pro Mn BK a u T H ulla SERIAL NT LO INPUT 115 230V 5 34 Poo Wri n kl e This device complies with Part 17 of the FCC Rules Operation is subject to the fo ving two conditions 1 This device may notca harmful interference and 2 This device must acm t any interference received 2 This device must accept any in erence received Exa m p e including interferene at may cause undesired operation including interference that may caus desired operation THIS DEVICE COMPLIES with THIS COMPLIES WITH O CANADA ICES 003 C Ocen SERIAL NO INPUT 1 7230V PE This device complies wit art 15 of the FCC Rules Operation is subject to the t Wing two conditions 1 This device may not cause i ful interference and TSC TSC Auto ID Technology Co Ltd TSC Auto ID Technology Co Ltd RMA RA dr AFR O MADE IN TAIWAN MADE IN TAIWAN 84 Adjust the print head pressure adjustment knob Left knob Right knob The print head pressure adjustment knob has 5 levels of settings Clockwise direction adjustment is to increase the print head pressure Counter Clockwise adjustment can decrease the print head pressure If the wrinkle on the label starts from the lower left side to upper right side please do following adjustment 1 Decrease the ri
49. rinter power is turned on Printer is ready On On ERROR gt On CARRIAGE OPEN or CUTTER ERROR Blinking NO PAPER PAPER JAM NO RIBBON or CLEAN DATA 14 2 3 9 Front Panel Keys Keys Function AAA 1 Enter the menu 2 Exit from a menu or cancel a setting and return to the previous menu VPAUSE Pause Resume the printing process 2 4 Setting up the Printer 1 Place the printer on a flat secure surface 2 Make sure the power switch is off 3 Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack 15 2 5 Loading Ribbon 2 5 1 Loading Ribbon 16 1 Open the printer right side cover 2 Push the print head release lever to open the print head mechanism 3 Install the ribbon onto the ribbon supply spindle 4 Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen Ribbon Ribbon sensor Wrap the ribbon onto the ribbon rewind spindle Wind the ribbon clockwise about 3 5 circles onto the ribbon rewind spindle until it is smooth and properly stretched Note Please DO NOT push the ribbon release button when you are loading the ribbon The ribbon relea
50. rinting gt potet Control Prefix Ss This feature is used to print current printer configuration to the label Press SELECT button to print the list Format Prefix 3 1 1 2 10 Control Prefix Print Setup 10 17 List Formats Control Prefix List Setup lt gt T7EH gt Gfosehen coy NNN dr a hae lt This option is used to set control prefix character Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 or A to F Press the SELECT button to set the value into printer Press amp MENU key to cancel the setting and return to the previous menu 3 1 1 2 11 Format Prefix Print Setup 11 17 List Setup Format Prefix Control Prefix lt A gt 5EH gt Pop at kolde Vel This option is used to set format prefix character Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 or A to F Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu 48 3 1 1 2 12 Delimiter Char Print Setup 12 17 Control Prefix Delimiter Char Format Prefix lt gt 2CH gt DIEE d ae ed EL a This option is used to set delimiter character Press the DOWN button to move the cursor from left digit to right digit and pre
51. rk and LEDs are lit on but Ribbon and media is loaded incorrectly Dust or adhesive accumulation on the print head Print density is not set properly Poor Print Quality printhead element is damaged Ribbon and media are incompatible The printhead pressure is not set properly The LCD panel harness connector is loose The LCD panel harness connector is plugged the label is feeding upside down forward Ribbon end sensor lin HEDIN Sense MADIBA aiaa WINN Clear the dust in the sensor hole by the blower doesn t work ust Peel sensor is not Peel sensor is not located on the Make sure that the media goes through the Peel correct position sensor working The connector is loose Plug the connect cable correctly Cutter is not Cutter is not working Cutter is not working Theconnectorisloose Theconnectorisloose is loose Plug in the connect cable correctly Label feeding is not If the label is moving to the right side please The media guide does not touch the move the label guide to left edge of the media If the label is moving to the left side please printing move the label guide to right stable skew when Check if label size is setup correctly Calibrate the sensor by Auto Gap or Manual Gap options Clear the GAP Black mark sensor by blower Skip labels when Label size is not specified properly o Sensor sensitivity is not set properly printing
52. s or update the firmware with the IE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network 79 6 Troubleshooting 6 1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance Possible Cause Recovery Procedure Power indicator does The power cord is not properly Plug the power cord in printer and outlet not illuminate connected Switch the printer on Carriage Open The printer carriage is open Please close the print carriage No Ribbon T bb Running out of ribbon dd 7 The ribbon is installed incorrectly Please refer to the steps in user s manual to reinstall the ribbon No Paper Running out of label Supply a new label roll The label is installed incorrectly Please refer to the steps in user s manual to Gap black mark sensor is not reinstall the label roll calibrated Calibrate the gap black mark sensor Paper Jam BS mark sensor is not set A EEE Calibrate the gap black mark sensor Make sure label size is set properly a Ee Labels may be stuck inside the printer y mechanism Take Label If the peeler module is installed please remove
53. s the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press amp MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 4 Print Mode Tear Off Peel Off Cutter Print Setup 4 17 Print Speed gt WTE etd 9 Tear Off Peel Off gt dank hom tele Ka Cutter This option is used to set the print mode Printer default setting is Tear Off When enter this list the print mode in the right side of gt icon is the printer current setting Press UP and DOWN to select the different print mode and press SELECT button to enable the setting Press MENU key to cancel the setting and return to the previous menu Next label t ff is aligned to the print head burn line Tear Off EIDE op of form is alig pri urn li location Peel Off Enable the label peel off mode Cutter Enable the label cutter mode Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 5 Print Width Print Setup 5 17 Tear Off Print Width Print Mode 812 dot dPrint Width This option is used to set print width Press the DOWN button to move the cursor from l
54. se Automatic sensor calibration cannot apply to the media please use Manual function to calibrate the sensor manually Cont Mode Automatic When enter Manual option you will see following message Please complete these steps 2 Remove the continuous label Press the SELECT button to set the Remove Label value into the printer Cont Mode Intensity Ref Level 2 Then put the continuous label under the media sensor Press the Scan Paper SELECT button to set the value into the printer Cont Mode Intensity Ref Level 58 3 The sensor calibration is complete Press the SELECT button the LCD screen will return to the previous menu Ref Level 3 1 3 Serial Comm Serial Comm Baud Rate d 4 J J de d J 4 4 N 38400 bps Pole jose 5 600 bps 115200 bps Exit 59 3 1 3 1 Baud Rate gt BEN Rate gt EI JE JE Parity 19200 bps Data Bits 38400 bps This option is used to set the RS 232 baud rate The default setting is 9600 bps Press UP and DOWN buttons to select the different baud rate and press SELECT button to set the value into printer When you enter this list the baud rate value in the right side of gt icon is the current setting in the printer Press E MENU key to cancel the setting and return to the previous menu 3 1 3 2 Parity Serial Comm Baud Rate Data Bits This option is used to s
55. se button is used to remove the used ribbon Please refer to section 2 5 2 Close the print head mechanism Make sure the latches are engaged securely Note Please refer to videos on TSC YouTube or driver CD 17 Loading path for ribbon indle Ribbon supply spindle 18 2 5 2 Remove Used Ribbon 19 1 Break the ribbon between ribbon guide plate and the ribbon rewind spindle 2 Push the ribbon release button to release the ribbon on the ribbon rewind spindle 3 Then slide off the ribbon from ribbon rewind spindle 2 6 Loading the Media 2 6 1 Loading the Media 20 1 Open the printer right side cover 2 Push the print head release lever to open the print head mechanism 3 Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard 4 Place the roll of media on the label supply spindle Flip up the label roll guard Move the label roll guard horizontally to gently fit the width of label roll 3 Label spindle 1 Label spindle Note Replace 3 label supply spindle to fit the 1 core label by removing two screws 5 Pull label roll leading edge forward through the media guide bar damper media sensor and place the label leading edge onto the platen roller Media guide bar Media sensor Label guide 6 Unlock the media sensor lock lever to adjust the media sensor eS av
56. se this menu to set the printer s IP address subnet mask and gateway Ethernet Status Configure Press UP and DOWN buttons to select the different options and press SELECT button to enter the option Press SS MENU key to cancel the setting and return to the previous menu IP Address Subnet Mask Gateway 000 000 000 000 000 000 000 000 000 000 000 000 Press DOWN button to move the cursor from left to right digits and press the UP button to scroll the value from 0 to 9 Press SELECT button to next setting Static IP Press the SELECT button printer will restart to reset the Ethernet module setting Press E MENU key to cancel the setting 64 3 2 File Manager This feature is used to check the printer available memory and file list File Manager File List Avail Memory Del All Files J d L d d J d d Exit Exit 3 2 1 File List Use this menu to show delete and run BAS the files saved in the printer DRAM Flash Card memory To show the files FLASH File List File Manager gt DEMO TTF DEMO BAS FLASH File List DEMO TTF 406 Byte S Delete Run 3 2 2 Avail Memory Use this menu to show available memory space 65 File Manager Avail Memory File List DRaM 256 KB Avail Memory FALSH 6656 KB Del All Files carb 0 KB 3 2 3 Del All Files Use this menu to delete all files Press SELECT button to delete all files in
57. ss the UP button to set the value from 0 to 9 or A to F Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu 3 1 1 2 13 Media Power Up Print Setup 13 17 Media Power U 4 5 Format Prefix Length Delimiter Char gt lol olen Kose gt lle EH Power Up This option is used to set the action of the media when you turn on the printer Printer default setting is No Motion When enter this list the print mode in the right side of gt icon is the printer current setting Press UP and DOWN to select the different print mode and press SELECT button to enable the setting Press ES MENU key to cancel the setting and return to the previous menu Feed Printer will advance one label ae Printer will calibration the sensor levels determine length Calibration and feed label Length Printer determine length and feed label No Motion Printer will not move media 3 1 1 2 14 Head Close Print Setup 14 17 Head Close Delimiter Char Length Media Power Up gt No Motion Head Close 49 This option is used to set the action of the media when you close the printhead Printer default setting is No Motion When enter this list the print mode in the right side of gt icon is the printer current setting Press UP and DOWN to select the different print mode and press SELECT button to enable the setting Press
58. t quality for different thickness of media Turning the knobs adjusts the print head s burn line forward or backward as it relates to the platen roller Caution Incorrectly adjusting these knobs can lead to poor print quality and may cause damage to the printer Proceed with caution The print head burn line default is set for general purpose printing media plain paper and paper thickness less than 0 20mm Poor print quality when using paper thicker than 0 20mm may be due to the print head burn line not being at the optimized position To improve the print quality increase the head pressure or adjust the knobs counter clockwise to move print head burn line toward the paper out direction then print again Continue to adjust the burn line position and test print as necessary until the printout image is clear 33 2 8 Using the Keyboard with PS 2 Interface optional for TTP 246M Pro TTP 344M Pro models 1 Turn off the power of printer 2 Plug the keyboard with PS 2 interface cable into PS 2 connector on the rear of the printer 3 Turn on the printer 4 After pressing the F1 key of the keyboard the LCD of printer will display as following 5 Use up or down key of the keyboard to move gt cursor and to select either DRAM FLASH or CARD that you previously saved file in and press key of the keyboard to list files 6 Select the file and press key to execute the BAS file FLASH File List TEST1 BAS gt TEST2 BAS
59. th Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation AS NZS CISPR 22 2009 CLASS A GB 4953 2001 GB9254 2008 CLASS A V US LISTED LLE E178707 GB17625 1 2003 HE ATHENE EE L U U D D U U U U U U 0 D UD Ep UL 60950 1 2nd Edition CSA C22 2 No 60950 1 07 2nd Edition EN 60950 1 A1 2010 IEC 60950 1 A1 2009 IEC 60950 1 2005 2nd Edition Contents 1 Introduction 1 11 Product MAUA Luissisesikveed eks eenkeeeigveandadeesnndedennsdnd 1 12 PFU TTT 2 1 2 1 Printer standard features sss sese eee 2 1 2 2 Printer optional features eee eee 3 1 3 General Se NN 5 1 4 Print Specifications csssssss sss esse sss sesess essen senenn ennenen ennenen 5 1 5 Ribbon Specifications ssssss sss ssss esse ees sees se ess neee neeaae nenen enne 6 1 6 Medi Specifications css sssssssss sss sssss sss de enesenn nenen ennenen eee 7 2 Operations Overview 9 2 1 Unpacking NANSEN Ne 9 22 S VIT d e eT 10 221 LST AI AU EEEE WA WA 10 2 2 2 Interior View eee eee eee 11 2 2 3 Rear View eee eee 12 23 JP GN AAA AAA AAA 14 2 31 FOR Panel DSP 14 2 3 2 LED Indicators sss 14 2 3 3 Front Panel Keys see 15 2 4 Setting Up the Printer evan
60. view 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One USB interface cable If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 2 Printer Overview 2 2 1 Front View 1 LED indicators 2 LCD display 3 Front panel buttons 4 Paper exit chute 5 Lower front cover 6 Printer right side cover 10 2 2 2 Interior view CON MOD OF GO M AAA AA AA k k dr k k O CON OOF G Mk C 12 Ribbon rewind spindle Ribbon release button Ribbon guide plate Print head 14 Platen roller Print head release lever Media guide bar 15 Label roll guard Label supply spindle Ribbon supply spindle 16 Damper Media sensor lock lever Z axis mechanism adjustment knob Print head pressure adjustment knob Anti static brush Ribbon sensor Media sensor Label guide 11 17 18 2 2 3 Rear View 1 Fan fold paper entrance chute 2 Centronics interface 3 USB interface 4 RS 232C interface 5 Powe
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