Aldelo eOrder Integrator User Manual - ACT-POS
Contents
1. Y ALDELO Aldelo eOrder Integrator User Manual PUBLISHED BY Aldelo Systems Inc P O Box 271 Standard CA 95373 Copyright O 1997 2006 by Aldelo Systems Inc All rights reserved No Part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permissions of the publisher Printed and Bound in the United States of America This manual is available through Aldelo Systems Inc and resellers worldwide For further information about other languages that the manual may be translated in please contact Aldelo Systems Inc or visit our Web site at www aldelo com Send comments about this manual to contact aldelo com Aldelo For Restaurants Aldelo Polling Server Aldelo Gift Card Server Aldelo Localization Manager Aldelo Fingerprint Server Aldelo Hotel Integrator Aldelo Kitchen Display Server Aldelo TM Advanced Fingerprint Server Aldelo EDC Server Aldelo eOrder Server Aldelo Aldelo Accounting Integrator Aldelo Liquor Controller Server Aldelo Reporter are trademarks of Aldelo Systems Inc Other products or company names mentioned herein may be the trademarks of their respective owners The example companies organizations products logos people places and events depicted herein are fictitious No association with any real company organization product logo person place or event is intended or should be inferred Chapter 1 Setup Short2. art oe Do Synchronizing Your Orders If for some reason you must shut down the special instance of Aldelo For Restaurants the Aldelo eOrder Integrator will continue to operate collecting orders every polling interval When you bring Aldelo For Restaurants back up you will want to pull all the orders into the restaurant software that have been stored in the Aldelo eOrder Integrator To synchronize your orders with Aldelo For Restaurants follow the steps below 1 Click on Reconnect to POS This will re establish the link between Aldelo eOrder Integrator and Aldelo For Restaurants 2 Click Synchronize Offline Order This will send any unsent orders in the Aldelo eOrder Integrator to Aldelo For Restaurants Manually Polling If you want to do a quick poll without waiting for the Polling Interval Minutes you can click Poll Manually Real Time Log The Real Time Log tab will show every transaction as 1t comes into the system The log will continue to grow until you click the Clear button This 1s useful when troubleshooting issues with orders being received View Log If you want to see the full log that is currently stored in the database you can click Load Log on the View Log tab This will show all transactions that are m the system Log Maintenance If your database grows too large you have the option of purging old orders that you will no longer need You will probably want to keep orders for
3. cut Modification Restaurant ID UserName Password Aldelo For Restaurants Setup Initial Menu Export Chapter 2 Operations Receiving Orders Synchronizing Your Orders Manually Polling Real Time Log View Log Log Maintenance Start Stop N NNN OO 0 0 00 N N N N With the advent of the internet restaurants have sought ways of making use of this technology to further their business One of these technologies is online ordering Customers are able to go to the restaurants website and place orders for their meal This not only 1s very convenient for the customer but also cuts down on the time it takes the restaurants employee to answer the phone with traditional methods This results in happier customers and more time for employees to service customers Aldelo eOrder 1s a specially designed system to automatically pull orders from a restaurants website using CoolOrder com and place them into the Aldelo For Restaurants system Orders will automatically print out which completely eliminates the need of human interaction from the time the order is placed by the customer until the cooks receive the order Before getting started it is vitally important that the same version of Aldelo eOrder Integrator and Aldelo For Restaurants be installed If you are not sure download the latest from the website The website versions will always be updated to match The following are steps to setup the Aldelo eOrder Integrator and also things to verify i
4. d This is the password for your CoolOrder com account Aldelo For Restaurants Setup To make things much easier for maintaining your menu it is a good idea to place a menu item description in each of the menu items that will be sold on the website This should be done before sending the initial menu to CoolOrder com to expedite the creation of the menu The Menu Item Description field can be found in Aldelo For Restaurants in the Menu Item Editor screen on page 2 The maximum number of characters in this field 1s 254 Initial Menu Export Once you have all your menu item descriptions entered into the Aldelo For Restaurants software you are ready to send your menu to CoolOrder com for processing The initial menu should be sent to CoolOrder com only when they request it Sending it before will not result in the menu being created To send your initial menu to CoolOrder com follow the steps below These steps assume you have all your menu item descriptions completed for each item 1 Inthe Back Office of Aldelo For Restaurants click File in the top left corner This will give you a list of options to choose from 2 Click on Import Export Data This will bring up the page for importing and exporting data from Aldelo For Restaurants 3 Select the following items a Menu Categories b Menu Groups c Menu Items d Menu Item Auto Prices e Menu Modifiers f Forced Modifiers 4 Click Export This will start the e
5. n Aldelo For Restaurants Shortcut Modification To integrate Aldelo eOrder follow the steps below Right click on Aldelo For Restaurants on the desktop This will bring up the menu for this shortcut Click on Properties This will bring up the properties for this shortcut Click on the Shortcut tab In the Target field without deleting what is already there go to the end of the line and put a space followed by Multi Instance 5 An example would be DProgram Files Aldelo Aldelo For Restaurants adRes30 exe Multi Instance E RU ae This shortcut will allow the software to run when a special instance of Aldelo For Restaurants 1s already running The special instance will be started when the Aldelo eOrder Integrator 1s started You should minimize the special instance of Aldelo For Restaurants since it will never be used The reason this instance is not used 1s because there are certain functions that are disabled in the software when launched by Aldelo eOrder Integrator Restaurant ID In Aldelo eOrder Integrator there 1s a field called Restaurant ID This field can be found under the Options tab This number 1s your account number from CoolOrder com Once you have signed up with them they will issue you the number you will need to communicate with your online menu using Aldelo eOrder Integrator UserName This 1s the username that CoolOrder com assigns you for your account Passwor
6. some time but after a year or so these orders are probably not going to be needed anymore Select the From and To dates and click Purge This will delete all transactions 1n this time frame Start Stop This will start and stop the service from running The software will not poll if the software is stopped
7. xport process and will generate a file that can be used to send to CoolOrder com 5 In Aldelo eOrder Integrator click on the Options tab 6 Click on Select file and Upload This will prompt for the file that was just exported from Aldelo For Restaurants 7 Select the file and click Open 8 This will start the upload process Once you have your menu created online by CoolOrder com you will be able to test 1t out by creating some orders You will need to get your username and password from CoolOrder com so you can log into the website Once you are logged in you will have full access to create orders as you need This will allow you to fully test your menu and make sure everything 1s working as 1t should Receiving Orders To nice thing about Aldelo eOrder Integrator 1s you set 1t up once and forget about 1t Once the system 1s running 1t will automatically pull down any orders that are placed on the website The interval at which they are pulled down can be adjusted to whatever you want If you are a busy restaurant you might want to poll every 2 3 minutes If you are not so busy you may want to increase 1t to 5 7 minutes To adjust the time between polls follow the steps below These steps assume you are already running Aldelo eOrder Integrator Click on the Option tab Adjust the Polling Interval Minutes setting to the number of minutes you want between polling Click Save Settings Click St
Download Pdf Manuals
Related Search