2N OMEGA Lite - Operator services LŠ 1486v1.0
Contents
1. 13 2 4 YOU ARE LOOKING FOR ANYBODY CIRCULAR CALLING cccccccsssssseeccceeeeaesececcceseeausseeeseceeseaaenens 15 2 5 INFO LINE MEETING CONFERENCE cccccccscesssseecccceeccessseccccceeseuaesececcceseauaeseeecccesssaaesseececeseeaaanens 16 2 6 Do DISTURB WITH INCOMING INTERNAL 17 2 1 NOT DISTURB THIS CALL csssesecccceeccceseseccccceseceusseccccceseeuaeseecccesesuunsecececesssaussesececeeeeaaeness 18 2 8 BROADCAST r ON A 19 2 9 ENTERING INTO CALL OR CALL OVERHEARING cccssseseeccceccceessseccccceseuausececccessuauesecesccesseaneeeesees 20 2102 TELEPHJONEALARMCEOGK se aikido ca taaak cieka 22 2 11 CALL WAITING SIGNAL I NEED TO TALK TO YOU z 0sseccccceeeeeesseeeccceseeeessececcceseeaueseececeeseaaenens 24 2 12 TELEPHONE SET LOCKING naire 25 2 13 DISPATCHER CALLING BABY CALLING ccccssseseecccceccceseseccccceeecaueseececceseuauesecececesesaaeneeececesseaaanens 27 2 14 YOUWANT DO NOT WANT TO RECEIVE CO LINE CALLS 8 30 2 DISA SER VICE 5 536 32 2 16 RETURN TO TRANSFERRED CALL AFTER 0 34 3 PBX SYSTEM SER VICHS wissiscsscctsdtssdsocceesssssdsandeocsscessescenedcnsssedsssssneccesessedsesseaedsessssb csesnsecseoisssssoesses 35 3 1 PBX MEMORY2. OMEGA 48 Operator services TELEKOMUNIKACE DIAL SERVICE with a Tone with a Pulse Telephone Set Telephone Set Pee System Services PBX memory filling PBX memory clearing Call cost buffer clearing Automatic DAY NIGHT mode switching in group x enable Automatic DAY NIGHT mode switching in group x disable Switch to DAY in group x Switch to NIGHT in group x CO line nn restored CO line nn in defect PBX resetting Paging to all key system telephone sets Paging to subscriber line or department nn Response to paging Paging to PBX operator Notes F press FLASH or R r not available with pulse telephone sets J service under preparation will be available soon If you are interested in the service you can order it as a software upgrade to your 2N OMEGA 48 communication system Users Manual Operator services 47 www 2n cz
3. Users Manual Operator services 20 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To overhear another subscriber s call You called an internal subscriber whose line is busy You can hear the busy tone in your earpiece Dial 9 into the busy tone Dial 79 into the busy tone You can overhear the call now You can hear them but they cannot hear you and do not know that they are being overheard This service is prohibited to all PBX subscribers by default and can be A activated for selected subscribers with the express consent of the company owner only Users Manual Operator services 21 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 10 Telephone Alarm Clock The PBX allows you to use two independent alarm clocks in your telephone set The first one the so called daily alarm clock calls you up every day at a set time and the other one the single alarm clock calls you up just once To activate the alarm clock Pick up the handset and wait until you can hear the 4 internal dialing tone t _ With a tone telephone set ara Dial 57 and then the alarm clock time hh mm 23 15 e g This alarm clock will call you every day or 7 AR dial 58 and then the alarm clock time hh mm 23 15 e g This alarm clock will call you just once With a pulse telephone set e g This alarm clock will ca
4. Hang up Your telephone set is locked not allowing any outgoing CO 22 line calls You need your personal password to lock your telephone set You have to set the password before you lock the telephone for the first time and then you can change it any time Emergency numbers can be called even with locked telephone sets Users Manual Operator services 25 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To unlock your telephone set Pick up the handset and wait until you can hear the internal dialing tone Dial 74 Dial 774 Enter your personal password for password entering refer to the preceding page Listen to the service performing message Hang up Your telephone set is unlocked allowing all outgoing CO line calls Users Manual Operator services 26 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 13 Dispatcher Calling Baby Calling Using this service you can automatically call a selected subscriber line or a CO line subscriber number by picking up the handset of your telephone set only To activate this service Pick up the handset and wait until you can hear the internal dialing tone _ With a tone telephone set Dial 77 Dial 0 and then the required CO line subscriber number r r or r rt the required PBX memory number 80xx or the required internal subscriber number nn or ornn the ope
5. Mobility Extension services Line Reservation services Do Not Disturb with Incoming Calls service Vou Want Do Not Want to Receive CO Line Calls service all alarm clock settings Dispatcher Calling Baby Calling service Users Manual Operator services 39 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 3 5 Cancellation of All Services on Another Subscriber Line To cancel all services call forwarding settings e g on another subscriber line Pick up the handset and wait until you can hear the internal dialing tone 9 16 Dial 96 9J 6 Dial 796 Dial the number nn of the subscriber line where you want to cancel all services Listen to the service performing message 05 this service you cancel all call forwarding setting Mobility Extension services Line Reservation services Do Not Disturb with Incoming Calls service Vou Want Do Not Want to Receive CO Line Calls service all alarm clock settings Dispatcher Calling Baby Calling service Users Manual Operator services 40 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 3 6 PBX Clock Setting To set the PBX clock date and time Pick up the handset and wait until you can hear the internal dialing tone 9 8 Dial 980 9J 8 0 Dial 7980 Dial the current time hh mm 23 15 e g Dial the
6. With the Reset service you cannot affect e PBX memories e PBX clock time setting The service is useful for unexpected situations uncertainty from the PBX behavior short time power outages etc Users Manual Operator services 45 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 4 Table of Services DIAL REFEF Telephone Set Telephone Set You want to receive trunk 1 8 CO line calls 01 08 701 708 You want to receive all CO line calls You are looking for anybody circular calling Call Forwarding You are in another office Follow from line nn To cancel Follow Me from another telephone set Telephone unlocking Telephone locking Do not disturb this call Do not disturb with incoming calls enable Do not disturb with incoming calls disable You do not want to receive CO line calls Call Transfer Call parking on parking place n Call unparking from parking place n Return to transferred call after hang up Alarm Clock Daily alarm clock Daily alarm clock disable Single alarm clock Single alarm clock disable Cancellation of all services on my line Cancellation of all services on line nn Call waiting signal Entering into call Call overhearing Broadcast Dispatcher mode baby calling Dispatcher mode baby calling disable Info line meeting conference Ringing check Call designation with job number Users Manual Operator services 46 www 2n cz 2N
7. 48 Operator services TELEKOMUNIKACE To unpark the earlier parked call from a parking place Pick up the handset of any telephone set and wait until you can hear the internal dialing tone Dial 30 to unpark a call from the first occupied parking place dial 3x where x is 1 to 9 to unpark a call from the selected parking place 1 to 9 Start conversation Dial 730 to unpark a call from the first occupied parking place 1 to 9 or Dial 3x where x is 1 to 9 to unpark a call from the selected parking place 1 to 9 ZZ Start conversation Users Manual Operator services 12 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 3 Call Designation with Job Number You want to designate outgoing calls with job numbers for further processing evaluation of call costs of a certain commercial job e g The job number will be included in the telephone call cost printout and PC display To designate a new outgoing call with a job number Pick up the handset and wait until you can hear the internal dialing tone Dial 73 Dial 773 Dial the job number 4 digits related to the call Dial 0 Dial the telephone number r r of the subscriber to be called Wait until the called subscriber answers the call The call will be designated with the selected job number in the telephone bill Users Manual
8. FILLING CLEARING cssseseccccceceeesssececcceseeauesecececceeeeaeeeseccecesseuanesececceessuaneseeesees 35 3 2 AUTOMATIC DAY NIGHT MODE SWITCHING IN ANY GROUP cccccccccccccccececcceeeeececececeeeceeeeeeeeess 37 3 3 DAY NIGHT MODE SETTING IN ANY 38 3 4 CANCELLATION OE ALES ERVICES coo GA A A A Aa 39 3 5 CANCELLATION OF ALL SERVICES ON ANOTHER SUBSCRIBER 40 3 6 PBX CLOCK SETTING arrore 41 3 7 RINGI G CHECK P E E EA E A E E A 42 3 8 CO LANE IN DEPECTY arean e Wd Rai O E A RA A a 43 3 9 PBX RESETTING akad Od A ad i di ddd Ca 45 4 TABLE OE SERVICES ssciesessstesscsssciessccstsssvasasseanesausstcssnsnaseceussscnssuoonescdrssnvosauceasscecsetsosasceassseessaveses 46 Users Manual Operator services 2 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 1 Basic Services 1 1 Pictograms Used in the Text Your telephone is ringing Pick up your handset Start conversation 27 Bej 0 W Listen to the tone or the voice message in your earpiece go Hang up the handset 5 Be Dial the internal subscriber number nn 21 e g or department number 10 e g Dial the external CO line subscriber number r r ____ Dial individual digits of the number Press FLASH or R Press Press Dial the department number 10 20 30 40 50 or 60 Dial the PBX memory number
9. Operator services 13 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To designate the current call with a job number You are talking with somebody and want to designate call with the job number With a tone telephone set Press FLASH or R into the call XXXX Dial 73xxxx where xxxx is a four digit number related to the call on talking The call will be designated with the selected job CZ 2 number the telephone bill With a pulse telephone set Dial 773xxxx where xxxx is a 4 digit job number related to the call on talking The call will be designated with the selected job cs 2 number the telephone bill If you start conversation in a call designated with job no xxxx and wish to re designate the call with job no yyyy later a part of the call will be debited to job xxxx and the remaining part of the call to job yyyy Call designated with job no yyyy during the call Call designated with job no xxxx at the beginning Job Job Users Manual Operator services 14 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 4 You Are Looking for Anybody Circular Calling To get through to any subscriber in your department Pick up the handset and wait until you can hear the internal dialing tone 112118 Dial 28 Wait until the first subsc
10. long ring followed by a pause Alarm clock continuous ringing signals that the pre programmed time has been reached 2N PORTER ringing two short rings followed by a pause signals that the entrance door bell operated by 2N PORTER is ringing Returned call longer ring followed by a short ring signals that an unsuccessfully transferred call or an unparked call is returning to you Back ringing of your telephone set or a waiting call via Internet 1 4 Voice Messages in Your Earpiece To make you as comfortable as possible the 2N OMEGA 48 PBX sends messages on the following situations into your earpiece This is what you can hear in your earpiece This means Dialing accepted The service has been accepted and performed There is no such service or the service has been performed incorrectly You are not authorized to use the service or have entered an incorrect password You tried to make an outgoing call and all CO lines accessible by you are busy The PBX cannot use the least cost route and Service non available Unauthorized dialing lines busy Warning More expensive call warns you that the connection will be more expensive Your telephone has been forwarded permanently or the Follow service is active Calls forwarded The Do Not Disturb With Incoming Calls service is active Enter your personal or the PBX system password You tried to make an outgoin
11. network to an internal subscriber The ISDN module for the 2N OMEGA 48 PBX is also available to you Internal Subscriber Groups The 2N OMEGA 48 PBX allows to define two internal subscriber groups that can behave as if they had 2 independent virtual PBXs Each group can e have a PBX operator of its own have a fax and answering and recording machine of its own unless it uses 2N OMEGA 48 voice mail have a DAY NIGHT mode of its own independently of the other group keep its telephone call costs separately have an 2N PORTER doorlock system of its own have their own CO lines etc Department Internal subscribers that are part of an organizational unit Such as department division etc Departments are fully independent of groups The PBX defines up to 6 departments with numbers 10 20 30 40 50 and 60 Each internal subscriber can be part of one or more departments but of one group only EN TELEKOMUNIKACE Frank Taylor 2N Co Ltd Sales Department Mod ansk 621 143 01 Praha 4 tel 02 613 01 400 1 24 fax 02 613 01 400 1 724 voice mail 02 613 01 400 1 724 sj e mail obchodQtel 2n cz dh www tel 2n cz Users Manual Operator services 5 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 1 3 Types of Ringing This is what you can hear in your This means earpiece Internal subscriber ringing two rings followed by a pause External subscriber ringing
12. pause in 7 the memory dial P You can press P more times Press R or FLASH on your telephone set Listen to the service performing message You can only fill an empty memory To overwrite memory first clear its contents and then re fill it Users Manual Operator services 35 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To clear a memory Pick up the handset and wait until you can hear the internal dialing tone Dial 930 7 SLI SLO Dial 7930 Dial the memory number 00 to 99 to be cleared or 00 to 99 for memory number of the other 100 numbers Listen to the service performing message Users Manual Operator services 36 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 3 2 Automatic DAY NIGHT Mode Switching in Any Group To enable the automatic DAY NIGHT mode switching service in any of the two groups at set time Pick up the handset and wait until you can hear the internal dialing lt a tone _ With a tone telephone set Dial 901 With a pulse telephone set Dial 7901 Further in either case X Dial the number of the group in which the automatic switching should be enabled x 1 or 2 2 Listen to the service performing message Hang up To disable the automatic DAY NIGHT mode switching service in any of the two groups at set
13. time Pick up the handset and wait until you can hear the internal dialing lt a tone _ With a tone telephone set Dial 4900 With a pulse telephone set Dial 7900 Further in either case Dial the number of the group in which the automatic switching should be disabled x 1 or 2 Listen to the service performing message Hang up Users Manual Operator services 37 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 3 3 DAY NIGHT Mode Setting in Any Group To set the DAY NIGHT mode of the 2N OMEGA 48 PBX in any of the two groups Pick up the handset and wait until you can hear the internal dialing tone Dial 91x to set the DAY mode in group x x 1 or 2 or dial 92x to set the NIGHT mode in group x x 1 or 2 Dial 791x to set the DAY mode in group x x 1 or 2 or dial 792 to set the NIGHT mode in group x x 1 or 2 Listen to the service performing message Users Manual Operator services 38 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 3 4 Cancellation of All Services To cancel all services call forwarding e g that are currently active on your subscriber line Pick up the handset and wait until you can hear the internal dialing tone 7 0 Dial 70 0 Dial 770 Listen to the service performing message REA this service you cancel all call forwarding settings
14. 23 OMEGA 48 Operator services TELEKOMUNIKACE USER MANUAL Operator services verze 1 0 Users Manual Operator services 1 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE Dear customer let us congratulate you on having purchased the 23 OMEGA 48 system This new product has been developed and produced in order to provide the maximum utility value quality and reliability to the user We hope you will be fully satisfied with the 2N OMEGA 48 for a long time Users Manual Operator services 1 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE CONTENTS 1 BASIC SERVICES wisssssenscsctisecisascsncdsstecnccentevnsssecesnscentdsevisecsensdentdsesssecsnnstsnedsstesnonasdserdsesbencosnsdeer vexenues 3 1 1 PIETOGRAMS USED IN THE DEX saa W nasi Goko kk GEO Aa A oda O 3 1 2 EXPLANATION OF TERMINOLOGY cccccccccccssssseececececeussececcceeeseuuuececceceessuansececcesssuanesececeeessaaneeeesees 4 1 3 TYPES 6 1 4 VOICE MESSAGES IN YOUR EARPIECE cccccccscssssssecccceceseeseeccccceseuasscececcesseuauescecccesseuaeseceseeeseeaaaness 6 1 5 SLONESINGY OUR EARPIECE 8 2 SERVICES FOR ADVANCED USERS sccsssssossssssssssssssssssesssssscsccnsssssnsscnssccssssensscescesossssssnscsnsssssses 9 2 1 YOU ARE IN ANOTHER OFFICE FOLLOW 9 PADA CAGE PARKING Ea 11 2 3 CALL DESIGNATION WITH JOB
15. 8000 through 8099 80 00 through 80 99 Dial your personal password Advise your colleagues of the present situation Please read this paragraph carefully gt a The PBX relay will turn on or off al c Notes good ideas for you amp Refer to page Users Manual Operator services 3 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 1 2 Explanation of Terminology CO External Public Line CO lines are public telephone network lines that are connected to your 2N OMEGA 48 PBX as inputs They are used for outgoing external calls i e calls outside your company These lines include either the O lines GSM lines or also your private lines External CO Line Subscriber Any external subscriber worldwide that calls or is called by your PBX using a CO line Internal Subscriber Any subscriber inside your company connected to the 2N OMEGA 48 PBX Internal PBX calls are free of charge Private Network A telephone network owned by one subject and used for telephone interconnection of his branches and their subscribers From the viewpoint of the 2N OMEGA 48 PBX there is no difference between private and public telephone networks Private Subscriber Any external private telephone network subscriber Tone and Pulse Dialing Tone and Pulse Telephone Sets Two types of telephone sets are used in many countries the older pulse telephone sets and advanced tone telephone
16. anywhere in f r world and call your 2N OMEGA 48 PBX t The PBX welcomes you with a DISA greeting voice message you can record the DISA message yourself You can now dial the required internal subscriber number just by switching your telephone set into the tone dialing mode and dialing nn where nn is the line number of the internal subscriber to be called or dial 10 or 20 or 30 or 40 or 50 or 60 to get through to or nn somebody the first free subscriber of the department 1 2 3 4 5 or 6 or or dial 9 to get through to your PBX operator or dial 7nn where nn is the number of the internal subscriber or whose voice fax mail box you want to leave message fax message The internal subscriber s telephone set will be ringing for a pre set period of time If the subscriber fails to answer the call within this time the PBX will make those subscriber lines ring that would ring if the DISA service was not activated You or your customer can hear the ringing tone for the whole time If your customer does not know or does not use the DISA service the PBX will process the incoming call normally Users Manual Operator services 32 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To correct any mistake during the DISA service press P Your customer will hear the DISA message again and you can re start the procedure Users Manual O
17. arily excluded Internal warning tone two short and one long tones into the call signals during your call that another internal subscriber is trying to get through to your line Entering into call warning tone ticking tone during the call signals that someone has got through to your line Warning tones 1 2 3 or 4 short tones during the call signal that another subscriber is trying to get through to your line e from a subscriber line extension from a CO line PBX operator call returning after call transfer Types of ringing of your telephone and tones in your earpiece can be modified by the PBX technician if the PBX software allows so This applies to special applications in particular In that case the description in this manual need not be fully consistent with the actual application Here a standard setup is included Some ringing tones may differ in individual countries please refer to your local ringing tone standard Some ringing tones may differ in individual countries please refer to your local ringing tone standard Users Manual Operator services 8 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 Services for Advanced Users 2 1 You Are in Another Office Follow Me This service is similar to the Call Forwarding service If you leave your office to your colleague s office and have forgotten to forward your calls to your colleague s line you can do so additionally using you
18. ber that your call is important and make the subscriber hang up You called an internal subscriber whose line is busy You can hear the busy tone in your earpiece 3 Dial 3 into the busy tone Dial 73 into the busy tone If you can hear the service performing message the called subscriber heard one call waiting signal notifying the subscriber of your attempt to get through The call waiting signal can be repeated If the subscriber responds to your signal and hangs up its telephone set will start ringing immediately After the subscriber answers the phone you will be connected automatically Users Manual Operator services 24 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 12 Telephone Set Locking The service allows you to lock your telephone set with a password for outgoing CO line calls You need your personal password to unlock your telephone set A Therefore make sure before selecting this service that you have input our password in the PBX and know it perfectly Pick up the handset and wait until you can hear the internal dialing tone With a tone telephone set Dial 75 With a pulse telephone set Dial 775 Further in either case Enter your personal password Password entering dial your original password 4 digits 5987 e g The password of a brand new PBX is 1111 Listen to the service performing message
19. day dd month mm and year yyyy 01 12 1998 e g Listen to the service performing message Your 2N OMEGA 48 PBX is fully ready to for the Y2K conversion To change time only after you set the time lt hhmm gt press FLASH and hang up The time will be changed and the date will remain the same Users Manual Operator services 41 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 3 7 Ringing Check To check whether your telephone set rings Pick up the handset and wait until you can hear the internal dialing tone Dial 97 Dial 797 Listen to the service performing message Your telephone set starts ringing for check Pick up your handset Hang up The ringing check will be terminated Users Manual Operator services 42 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 3 8 Line in Defect To block a defective CO line so that other PBX subscribers cannot use it Pick up the handset and wait until you can hear the internal dialing tone Dial 991 Dial the number of the physical port of the CO line in defect nn Dial 7991 Dial the number of the physical port of the CO line in defect nn Listen to the service performing message Users Manual Operator services 43 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To unblock a CO line after repair e g Pic
20. elephone set will ring whenever a call comes from any CO line Users Manual Operator services 30 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To disable your telephone ringing in case of an incoming CO line call Pick up the handset and wait until you can hear the internal dialing tone _ 10 10 Dial 00 to disable CO line call ringing OJ OJ Dial 700 to disable CO line call ringing Listen to the service performing message Users Manual Operator services 81 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 15 DISA Service Your 2N OMEGA 48 PBX is equipped with the DISA tone dialing The DISA service can be disabled and programmed from one or more CO lines With the DISA service the calling party on the CO line can e get through to the required internal subscriber dial directly in his extension get connected with somebody the first free subscriber of departments 1 2 3 4 5 or 6 get through to the PBX operator directly leave a voice message in the internal subscriber s voice mail box send a fax message to the internal subscriber s fax box control the PBX relay retrieve messages from its answering and recording machine To use the DISA service you have to be equipped with a tone dialing telephone set To dial an internal subscriber directly or leave a voice or fax message 2 You or your customer can pick up a handset
21. fore the set pause expires Listen to the service performing message With this service activated if you want to call the dispatcher or if your child wants to call his mum or if a patient wants to call his nurse Pick up the handset In a moment you will be connected automatically with the dispatcher the mum or the nurse Users Manual Operator services 29 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 14 You Want Do Not Want to Receive CO Line Calls This service makes your telephone set ring to signal any incoming CO line call To activate this service Pick up the handset and wait until you can hear the internal dialing tone aM With a tone telephone set Dial 09 to enable ringing from all CO lines or dial 0n where n is the CO line trunk number 1 to 8 to enable ringing from trunk n of CO lines With a pulse telephone set Dial 709 to enable ringing from all CO lines or Pe dial 70n where is the CO line trunk number 1 to 8 to enable ringing from trunk n of CO lines Further in either case t Listen to the service performing message Hang up Example of use Your line is not intended to receive incoming CO line calls But you do want your telephone set to ring whenever a CO lines comes you expect that most of incoming calls will be yours or want to help the operator e g Then use this service With this service activated your t
22. g call but your telephone set is locked barred for CO line Do not disturb active Enter password Locked Users Manual Operator services 6 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE This is what you can This means hear in your earpiece calls You tried to make an outgoing call using a line Line in defect that is defective marked defective Users Manual Operator services 7 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 1 5 Tones in Your Earpiece This is what you can hear in your This means earpiece Internal dialing tone continuous non interrupted tone signals that the PBX is ready to receive your dialing CO external dialing tone signals that the CO line is ready to receive your external subscriber number dialing External ringing tone long interrupted tone signals that the telephone set of the called external CO line subscriber is ringing Internal ringing tone two long tones followed by a pause signals that the telephone set of the called internal subscriber is ringing Busy tone short interrupted tone signals that the called party s line is busy Special tone two short tones followed by a longer pause signals that you have held the other call and can dial other services or establish other calls Conference tone short tone signals the entering returning of another subscriber into your call conference who was tempor
23. k up the handset and wait until you can hear the internal dialing tone Dial 990 Dial the number of the physical port of the CO line to be unblocked nn Dial 7990 Dial the number of the physical port of the CO line to be unblocked nn Listen to the service performing message Users Manual Operator services 44 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 3 9 PBX Resetting This service enables you to cancel all active services to all subscribers and reach the same effect as with the PBX power off and on To activate the service Pick up the handset and wait until you can hear the internal dialing tone With a tone telephone set Dial 998 With a pulse telephone set Dial 7998 Further in either case Enter the PBX system password 2 Listen to the service performing message Hang up Sang the Reset service you can disconnect all internal and external calls cancel all current services ringing cancel all current CO line call bill printouts cancel all call forwarding settings cancel all Line Reservation services cancel the Do Not Disturb with Incoming Calls service cancel the You Want Do Not Want to Receive CO Line Calls service cancel all alarm clock settings cancel the Dispatcher Calling Baby Calling service clear all call cost statistics data for the printer
24. ll you every day or Hhmmm Dial 758 and then the alarm clock time hh mm 23 15 e g This alarm clock will call you just once Further in either case Listen to the service performing message Hang If you happen to speak at the set time your telephone will not start ringing until you have finished your call To stop the ringing alarm clock Your telephone set gives permanent ringing which means that the set alarm clock time has come Pick up the handset You can hear music y Hang up Users Manual Operator services 22 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To cancel the alarm clock Pick up the handset and wait until you can hear the internal dialing tone Dial 57 3 Your daily alarm clock that would call you every day will be canceled or 5 dial 58 3 Your single alarm clock which would call you 58 just once will be canceled Dial 757 3 Your daily alarm clock that would call you every day will be canceled or dial 758 3 Your single alarm clock which would call you just once will be canceled DE Listen to the service performing message Users Manual Operator services 23 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 11 Call Waiting Signal Need to Talk to You You called an internal subscriber whose line is busy You want to notify the subscri
25. on which you want to cancel the Follow Me service With a pulse telephone set 1 Dial 716nn where nn is your line number on which you want to cancel the Follow Me service Further in either case Listen to the service performing message y Hang up Users Manual Operator services 10 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 2 Call Parking To park your current call to any of 9 parking places available from which you or anybody else can unpark the call any time later You are talking with somebody and want to park the call With a tone telephone set Press FLASH or on your telephone set and then dial 3x x where x is 1 to 9 Your call will be parked on the selected parking place 1 to 9 If the call parking was successful hang up With a pulse telephone set 73 Dial 73x where x is 1 to 9 Your call will be parked on the X selected parking place 1 to 9 If the call parking was successful hang up If the PBX ignores your dialing the call remains where it is it means that the selected parking place is occupied Try to park your call on another parking place or later If a call is not unparked from a parking place within a pre set timeout your telephone set will start ringing Returned ringing to remind you of your parked call Users Manual Operator services 11 www 2n cz 2N OMEGA
26. perator services 33 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 16 Return to Transferred Call After Hang Up To return to a call you have transferred Pick up the handset and wait until you can hear the internal dialing tone Dial 25 Dial 725 Speak to the subscriber whose call you transferred and now have returned to Hang up or re transfer the call You can return to such subscribers only that are waiting for the call transfer completion have not started conversation Users Manual Operator services 34 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 3 PBX System Services 3 1 PBX Memory Filling Clearing Your 2N OMEGA 48 PBX contains 200 memories to store frequently called telephone numbers similar to telephone set memories All internal subscribers can use these memories if the PBX software allows so To fill a PBX memory with a telephone number Pick up the handset and wait until you can hear the internal 4 dialing tone t _ With a tone telephone set Dial 931 With a pulse telephone set Dial 7931 Further in either case AN Dial the memory number 00 to 99 for the first 100 numbers nn 00 to 99 for another 100 numbers Dial 0 if you want to use a CO line or dial 81 to 88 if you want to use trunk 1 8 CO lines only to r Dial the telephone number to be stored To insert a
27. r colleague s telephone set Any call to your line will ring on your colleague s telephone set Pick up your colleague s handset and wait until you can hear the internal dialing tone MM With a tone telephone set R Dial 15nn where nn is your line number from which calls should be forwarded to your colleague s line With a pulse telephone set 7 10 5 Dial 715nn where is your line number from which calls should be forwarded to your colleague s line Further in either case t Listen the service performing message z H Hang up The telephone set in your office will ring shortly to signal an incoming call which however has been forwarded Users Manual Operator services 9 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To cancel the Follow service using your telephone set after you return Pick up the handset of your telephone set g The voice message announces you that your calls have been forwarded With a tone telephone set Dial 10 Listen to the service performing message With a pulse telephone set Dial 710 Listen to the service performing message To cancel the Follow service using another telephone set Pick up the handset of the other telephone set and wait until you can hear the internal dialing tone t With a tone telephone set 1 Dial 16nn where nn is your line number
28. rators number 9 or the required department number 10 20 30 40 50 60 to select the line that will be called upon off hook Press FLASH or R on your telephone set With a pulse telephone set Dial 777 Dial 0 and then the required CO line subscriber number r r or r r the required PBX memory number 80xx or the required internal subscriber number nn or or nn the operators number 9 or the required department number 10 20 30 40 50 60 to select the line that will be called upon off hook Further in either case Listen to the service performing message Hang up In order that other numbers can be dialed from such a telephone set this automatic calling is not activated until a set pause expires 6 seconds e g If you start dialing a number during this pause you can make a normal call Users Manual Operator services 27 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To advise you that you have activated the Dispatcher Calling service the PBX changes the beginning of the dialing tone during such activation Users Manual Operator services 28 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE To cancel the Dispatcher Calling Baby Calling service Pick up the handset and wait until you can hear the internal dialing tone 7 8 Dial 78 before the set pause expires 8 Dial 778 be
29. rb with Incoming Calls service dial 50 To activate the Do Not Disturb with Incoming Calls service dial 751 or to cancel the Do Not Disturb with Incoming Calls service dial 750 Listen to the service performing message Users Manual Operator services 17 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 7 Do Not Disturb This Call Normally your 2N OMEGA 48 PBX notifies you into your call that you have another incoming call or that someone has entered your call To avoid any disturbance of your current call or disconnect a subscriber that has entered your line You are talking with somebody and do not want to be disturbed With a tone telephone set Press FLASH or R on your telephone set and then dial 8 With a pulse telephone set Dial 78 Further in either case The relay for the DO NOT DISTURB light panel turns on if the light panel is installed Keep talking You will not be disturbed y Hang up The relay for the DO NOT DISTURB light panel turns off The Do Not Disturb status applies to one call only After you hang up and then pick up the handset again the Disturb status is set up automatically Users Manual Operator services 18 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 8 Broadcast The Broadcast service allows you to speak to a connected broadcasting equipmen
30. riber in your department answers the call and then start conversation 7 2 8 Dial 728 Wait until the first subscriber in your department answers the call and then start conversation This service ignores any call forwarding settings Users Manual Operator services 15 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 5 Info Line Meeting Conference This service helps you get through to a line that may be entered by the other subscribers any time To leave the line hang up your telephone To select this service Pick up the handset and wait until you can hear the internal dialing tone E3 Dial 27 Speak to the other info line subscribers If you are the sole info line subscriber you can hear music Dial 727 Speak to the other info line subscribers If you are the sole info line subscriber you can hear music Users Manual Operator services 16 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 6 Do Not Disturb with Incoming internal Calls This service keeps you off any internal calls Any internal subscribers trying to call you get the busy tone CO line calls or CO line transferred calls however will ring normally Pick up the handset and wait until you can hear the internal dialing tone To activate the Do Not Disturb with Incoming Calls service dial 51 or to cancel the Do Not Distu
31. sets which are usually able to use pulse dialing too the dialing mode is selected by a switch 2N OMEGA 48 PBX works with both the types of telephone sets without problems but pulse telephone sets offer lower comfort and type of dialing related to inividual extesion and it is necessary to set a type of dialling for a each extension line on the PBX Since services are different in each type of telephone sets make sure which of the telephone sets you are using currently We recommend to use tone dialing telephone sets for better comfort Trunk A group cluster of CO lines for one department of your company for example Voice Mail and Fax Server Users Manual Operator services 4 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE PC based software that gives each internal 23 OMEGA 48 subscriber a comfortable answering and recording machine and fax of its own For illustration see the invitation card below where the 23 OMEGA 48 PBX is able to distinguish answering recording machine and fax calls automatically DISA An option to dial an internal PBX subscriber number directly without needing the operator Paging A system similar to the broadcasting one which looks for and advises subscribers equipped with key system telephone sets ISDN A digital public network operated by Telecom that provides high quality voice and data services It allows for example to use DDI from the public telephone
32. t external amplifier etc using your telephone set Pick up the handset and wait until you can hear the internal dialing tone 2310 Dial 20 7 2 0 Dial 720 Speak to connected broadcasting equipment external amplifier or some other equipment The PBX relay is activated and remains on during your call to allow you to turn on your amplifier for example Hang up The amplifier relay turns off This service helps you connect your telephone set to any equipment connected to the PBX connector Users Manual Operator services 19 www 2n cz 2N OMEGA 48 Operator services TELEKOMUNIKACE 2 9 Entering into Call or Call Overhearing This service enables you to enter a call made by another PBX subscriber you can talk with the subscriber s or just overhear the call you can hear the subscriber s but the subscriber s cannot hear you To enter another subscriber s call You called an internal subscriber whose line is busy You can hear the busy tone in your earpiece 0 Dial 0 into the busy tone 0 Dial 70 into the busy tone You have entered the call They can hear you you can hear them Hang up The original call participants can continue with their call To avoid unintentional overhearing of other subscribers call the original participants are notified by a tick into the call that another subscriber has entered their call
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