CommPAK Broadband User Manual
Contents
1. ccceesseeecesseeseeeseees 5 Optimizing a Wireless Link 20 Installing CONtrOIPAK ccccscccssscscssececseeseees 6 Troubleshooting essseeeesseeeeseeessseeeesseeees 22 Technical Specifications for Installing Appendix A RF ExpOSure ccscsecsccecsecees 23 ControlPAK ssseessesseestsssentesneeneenteanseneenteeneeens 6 E acca O E NE E 23 Configuring an Ethernet Radio sses 7 Health Canada cccccsssccccsssssseceeesssseeeeeeeees 23 Entering Configuration Mode essees 7 Appendix B Declaration of Conformity 23 Configuring Basic Settings 8 FCG OEE E E A E 23 Creating Your System Configuration 11 Warning Part 15 21 eseese 23 Configuring a Zone Schedule ssseeesee 12 Industry Canada u ccceccsssseseeeessssseeeseeeens 23 Setup the WEB 1 0 Clock cceeeeeeees 12 Create a New Schedule with the Schedule MY IZ AG ss ceteris peasy AEAEE P AE 13 Create a New Schedule by Manual Entry 15 Using the Local 1 O ccsssssssssssssscssscesseens 16 Installing an I O for Feedback on the Website e stew steals dia E EEE AEE E 16 Changing the User Name and Password 16 Configuring the Radio through the Webpage 17 Accessing the Radio Webpage n se 17 Description of the Interface eseese 17 Radio Function Buttons on Web Page 17 Navigation Tabs on Web Configuration 18 Page 3 2009 Encom Wireless Data Solutions All Rights Reserved CA encom Introduction2. Overview The ENCOM WEB I O provides flexible central control monitoring capabilities for up to 255 remote Contact Closure Radios Common applications include school zone flashers Fire Hall pre emption systems and highway warning signals and Advanced Warning systems This manual is a guide and reference for programming the ENCOM WEB I O Radio This manual contains instructions suggestions and information which will guide you to set up and achieve optimal performance from your equipment Description of the Interface This section describes the primary features of the ControlPAK Main Configuration screen Function Buttons The bottom of the Main Configuration screen contains a series of function buttons They are described in the following table WEB I O USER MANUAL Button Description Save To File saves your customized radio configurations After you Save To File you can copy your custom configuration to other radios on your network NOTE The radio is not programmed until you click Program Radio Read From File uploads radio configuration data from a file into ControlPAK This allows you to copy a configuration to another radio NOTE The radio is not programmed until you click Program Radio Current Settings uploads a radio s current configuration data into ControlPAK If you create a custom configuration and make an error click Current Settings to replace the parameters that are curren
3. 16 WEB I O USER MANUAL Changing the User Name and Password The security settings of the radio user name and password are user defined and able to be changed The user name and password of the radio can be changed by selecting the Security Tab located at the top Change password User Namer actin Maximum 20 characters New Passwoed Maximum 20 characters 2009 Encom Wireless Data Solutions All Rights Reserved CA encom Configuring the Radio through the Webpage The WEB I O provides a central control for multiple CommPAK 1 08 remotes through a web interface From the internet browser the IP address of the WEB I O radio can be entered in Alternatively the webpage can also be accessed by right clicking on the radio unit in the ControlPAK LAN Search Page and bringing up the pop up menu It is recommended to refer to the section of interest previously in the manual as the web page interface and navigation is a mirrored image from the ControlPAK software Accessing the Radio Webpage Enter the IP address on the internet browser to begin logging into the WEB I O radio unit A login prompt will appear asking for the user name and password Refer to the section on Entering Configuration Mode for the default user name and password Connect to 172 16 20 167 EA The server 172 16 20 167 at NA HTTP AWS Realm requires a username and password Warning This server is requesting that your usernam
4. Time Clock Setup gt Scheduler The Real Time Clock Setup can use the PC Time or a Network Time Server The Scheduler section is used to add in a user defined schedule The Local I O Tab allows for the inputs and outputs to enabled disabled The Security Tab allows for the User Name and Password to be changed Provides you with information about your radio and also allows you to upgrade the radio s firmware 2009 Encom Wireless Data Solutions All Rights Reserved CA encom Installing ControlPAK Before you can perform a configuration you must have the radio connected refer to the previous chapter and you must install the ControlPAK software The disc located in the back pocket of the Installation Guide contains the ControlPAK software Alternatively you can download the most recent version from our website at www encomwireless com Ensure you are using ControlPAK version 4 4 0 or higher Technical Specifications for Installing ControlPAK To run ControlPAK on your PC you require the following hardware and software e Windows XP or Windows Vista e 1GBRAM e 100 MB free hard drive space e Microsoft NET framework 2 0 After downloading the latest version of the ControlPAK software from www encomwireless com 1 Click Setup The ControlPAK Install screen appears 2 Click Next The ControlPAK Software License Agreement screen appears 3 Click agree and then click Next The Upgrade Uninstall
5. ET ANETTE 3 3 Click ALL ETHERNET Page 7 WEB I O USER MANUAL The ControlPAK software loads and then the Control PAK LAN Search Home screen appears The Real Time Network Scan list section of the screen updates and displays all the Encom radios that are currently part of your radio network If your Encom Radio does not appear in the Real Time Network Scan List click Refresh located in the upper left hand corner of the Real Time Network Scan List ControlPAK scans your network to discover the unit 4 Highlight the WEB I O Radio you want to configure and click Configure located in the bottom right corner The Login dialog appears User Hame admin Password z Cancel 5 The default User Name and Password is admin Click OK An information box appears to update you on what is currently happening with your software 2009 Encom Wireless Data Solutions All Rights Reserved P encom WEB I O USER MANUAL After the information dialog box disappears if there is updated firmware available the LANPak screen appears Click Yes to update the firmware on your radio Refer to the section on Upgrading Firmware for more information 6 After you click OK the Main Configuration screen appears for your specific radio This is where you configure the radio Configuring Basic Settings The Basic Settings page allows you to configure your radio s name network address h
6. UAL ENCOM Wireless based in Calgary Canada provides field proven cost effective wireless data solutions for municipal and industrial clients with applications in the areas of Intelligent Transportation Systems Public safety communications Municipal corporate security and IT networks Water and waste water management Electrical utilities Oil and gas 7 640 42 Avenue NE Calgary AB T2E 7J9 403 230 1122 www encomwireless com Page 24 2009 Encom Wireless Data Solutions All Rights Reserved
7. ault Gateway fields with the information provided by your I T department 3 After you finish configuring the radio s Basic Settings you have several options e If you are configuring a new radio then continue to the System tab e If you are editing an existing radio configuration and would like to Save your new configuration to a file to share with other radios on your network click Save to File then click Program Radio to upload the new configuration to the radio e If you would like to program your new configuration to the radio click Program Radio Note that this will not save the new configuration to a file to do that you must first click Save to File Page 10 2009 Encom Wireless Data Solutions All Rights Reserved P encom WEB I O USER MANUAL Creating Your System 1 Highlight the WEB I O and the Add Button will become highlighted and Configuration allow remote entries to be added In order for the WEB I O to communicate to the remotes of a particular network a system needs to be created with a Master and Remote radios Add Delete Edit Beacon Flasher Beacon Name 8 Characters Descriptions 2 Each Remote that is added its entry will be placed in the System List You can add up to 255 Beacon Flashers Remote per School Zone Address Name Description Up to 50 characters 0 WEB_IO Built_inl0 Server Cannot remove 1 Remote 108 Remote 1 Once all the radios have
8. been added to the System List a schedule can be created for the System Page 11 2009 Encom Wireless Data Solutions All Rights Reserved P encom WEB I O USER MANUAL Configuring a Zone Schedule Each System which consists of a network of radios is considered a Zone For each zone that is present a schedule can be added in The schedule is then able to be downloaded to the remote radios that the WEB I O unit controls out in the field The Calendar Tab allows the following schedule abilities gt Setup the Real Time Clock by PC Time or by an NTS Server gt Create a New Schedule gt Import an existing Schedule gt Modify an existing Schedule Setup the WEB I O Clock The WEB I O clock is to be synchronized in time in order to have the scheduled times turn on off as desired If the Time Zone is not correct or the PC time has changed it will affect the turn on time 1 Place a check mark in the Use PC Time to update clock box 2 Press the Update Now button to synchronize the time with your PC This will also add a Network Time Server to be used against if your PC time changes 3 Select the correct Time Zone you are in Page 12 2009 Encom Wireless Data Solutions All Rights Reserved P encom WEB I O USER MANUAL Create a New Schedule with the Schedule Wizard 3 Select the ADD Button to highlight the Add Delete Edit Schedule Events field 1 Enable the schedule option by placing a Complete the followin
9. e and password be sent in an insecure manner basic authentication without a secure connection User name Password C Remember my password WEB I O USER MANUAL Description of the Interface This section describes the primary features of the Radio Webpage screen Radio Function Buttons on Web Page The left side on the Current Status page contains a series of function buttons They are described in the following table Button Description Displays the real time status of the radio network The status of each radio will be displayed on the COM Status The I O status will be displayed on the Status The following configurations can be accessed Basic Settings System Scheduler I O Mapping About Allows for a radio or an entire radio system to be manually overridden from its current status Logout Logout of the Radio web page Page 17 2009 Encom Wireless Data Solutions All Rights Reserved CA encom Navigation Tabs on Web Configuration There are five Navigation Tabs on the web page configuration interface that are located across the top of the screen Button Description There are three sections of the Basic Settings Tab gt Unit Information gt Wireless Setup gt IP Setup The Unit Information is used to change the name of the WEB I O Radio The Wireless Setup section is used to select the Network Address Hop Pattern and Output Power A Unit Address of O
10. g fields on the check mark in the Enable Schedule box Add Delete Edit Schedule Events field refer to the table on the following 2 From the Calendar Tab select the page Schedule Input Wizard to Create a New Schedule You will be taken to the Schedule Input Wizard screen Page 13 0 OO Ia _ TSS 2009 Encom Wireless Data Solutions All Rights Reserved CA encom WEB I O USER MANUAL Schedule Information Schedule Date amp Time Daily Event 4 After you finish adding in the Date and Start Date Stop Date Start amp Stop Time Running Mode Enter a radio description up to a maximum of 50 characters Place a check mark in the Enable box beside the Comment field Select the starting date for your scheduled events from the drop down calendar menu The format will be represented as day month year Select the ending date for your scheduled events from the drop down calendar menu The format will be represented as day month year The Start Time is in a 12 hour format and is user defined by highlighting the selected entry and scrolling to the time to be applied on the Start Date The Stop Time is in a 12 hour format and is user defined by highlighting the selected entry and scrolling to the time to be applied on the Stop Date The Running Mode allows the user to choose what days during the Start and Stop Dates the event is to occur The events can occur ona Weekly or Special Occasion basis Weekly R
11. ield in a lab setting you should always have near perfect results When mounting the remote radio antennas e Mount the antennas on the highest possible point for example the luminaire of a traffic light e Mount the antennas with a clear line of site to one another e Make sure the polarization of each antenna matches for the entire system for example vertical or horizontal no mix 1 Use the Antenna Alignment tool Site View to determine the system s current Connection Quality and Signal Strength 2 Run the Antenna Alignment tool with each Remote radio and check the Connection Quality and Signal Strength back to the Master radio 2009 Encom Wireless Data Solutions All Rights Reserved P encom WEB I O USER MANUAL 3 Manually adjust the Remote location s antenna first on the horizontal plane and then on the vertical plane if necessary to achieve the highest possible Connection Quality and Signal Strength 4 Physically tighten the antenna connections and move on to the next remote location Repeat this procedure at each Remote radio site Page 21 2009 Encom Wireless Data Solutions All Rights Reserved P encom WEB I O USER MANUAL Troubleshooting For troubleshooting tips on the WEB I O please visit the Frequently Asked Questions page htto www encomwireless com support frequ ently asked questions Page 22 2009 Encom Wireless Data Solutions All Rights Reserved CA encom A
12. op pattern output power and the IP Setup 1 After you reach the Main Configuration screen you can start to configure your radio s settings The first page that appears is the Basic Settings page 2 Complete the following fields on the Basic Settings page refer to the table on the following page Page 8 2009 Encom Wireless Data Solutions All Rights Reserved CA encom WEB I O USER MANUAL Unit Information Wireless Setup Unit Description Unit Address Network Address Primary Hop Pattern Repeater Use in System Output Power amp RF Noise Filter Enter a description up to a maximum of 50 characters The radio description name you type in displays in the Real Time Network Scan List This field will be greyed out as the system defaults the Master radio toa unit address of 0 This cannot be overridden This field allows the user to select an address number that is associated to a particular radio network By default this is 0 If you have more than one network it is recommended to have a different address for each network The network address needs to match each radio in the particular network This field is selectable to allow a particular hop pattern to be used for the network By default this is 11 It is recommended to select a hop pattern that is away from other hop patterns of Encom equipment The primary hop pattern needs to match each radio in the particular network This field i
13. ppendix A RF Exposure FCC This equipment has been designed to comply with FCC RF exposure requirements outlined in Parts 2 1091 2 1093 and 15 247 b 4 Deviation from the recommended installation may violate RF exposure requirements To comply with FCC RF exposure requirements for mobile transmitting devices only use or install this transmitter at locations where there is at least 23cm 9 separation distance between the antenna and all persons Health Canada The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca rpb Page 23 WEB I O USER MANUAL Appendix B Declaration of Conformity FCC This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Warning Part 15 21 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada This device complies with Industry Canada RSS 210 specifications 2009 Encom Wireless Data Solutions All Rights Reserved CA encom WEB I O USER MAN
14. s to be check mark enabled if one or more WBCU radios are to be a Repeater in your system Failure to enable this option on this Master WEB I O can cause incorrect communication to occur Adjustable output power up to 1W maximum and 1mW minimum The RF noise filter is to be enabled if the system has a strong receive signal By enabling the noise filter will improve data integrity Page 9 2009 Encom Wireless Data Solutions All Rights Reserved P encom WEB I O USER MANUAL IP Address Setup Obtain an IP Address Your radio requires an IP Address to communicate automatically through the Ethernet LAN Port Using the Obtain an IP Address automatically option causes your network s DHCP server to automatically assign your radio an IP Address The following message appears to confirm that a DHCP server is accessible prior to changing the IP Address Mode to DHCP DHCP option confirmation Please confirm and verify DHCP server is available on your network before selecting this option If this option is selected and NO DHCP SERVER available on your network a NULL IP address 0 0 0 0 will be used YOU WILL NOT BE ABLE TO CONNECT THIS RADIO UNTIL 4 VALID IP ADDRESS ASSIGNED BY YOUR DHCP SERVER DO YOU WANT TO CONTINUE Use the Static IP Use this option when you have the IP Address Subnet address Mask and Default Gateway information provided by your I T department Then complete the IP Address Subnet Mask and Def
15. screen appears 4 Click Next The Select Directory screen appears Page 6 WEB I O USER MANUAL 5 Enter the directory in which you would like the ControlPAK software install or click Next to accept the default directory The Start Copying Files screen appears 6 Click Next The Setup file copies the appropriate files to your computer and then registers the software 7 Atthis point if you are running Windows Vista you must turn off your Use Account Control Instructions to do this are located at http windowshelp microsoft com Win dows en US help 8 Click Next then click Finish The ControlPAK icon appears on your desktop Note If you haven t yet turned off your User Account Controls you must do so now for the ControlPAK software to work Congratulations you have successfully installed ControlPAK 2009 Encom Wireless Data Solutions All Rights Reserved ry encom T i pas Z WIRELESS Configuring an Ethernet Radio The first step in using ControlPAK to configure your radio is to enter the proper configuration mode There are three options available from the main screen ETHERNET SERIAL and CONTACT CLOSURE Entering Configuration Mode To enter Configuration Mode 1 From your desktop double click the ControlPAK icon The ControlPAK main screen appears E E ee ETHERNET RADIOS SELECT PRODUCT TYPE AND CLICK BUTTON TO ST ALL ETHERNET wrer aa bowtors 2 Click ETHERN
16. tes of a particular network a system needs to be created with a Master and Remote radios Refer to the section on Creating Your System Configuration Page 19 2009 Encom Wireless Data Solutions All Rights Reserved WEB I O USER MANUAL CA encom Testing Testing a Wireless Link Use the following procedure to test a wireless link NOTE Always perform these test on a bench or in a lab setting before field deploying your system 1 Program the WEB I O with the same hop pattern as the Remote s and a simple default schedule Program the WEB 1 0 which will download the schedule to the Remote Working with two radios helps you understand their basics features and functionality The WEB I O should appear in the Real Time Network Scan List field located in Ethernet gt All Ethernet 2 Open the Radio Webpage and check the COM Status If the radios can see each other the COM Status will appear as OK When the schedule is active the Status will be set to ON 3 Override the operation of the Radios to verify the complete Status and communication of the Radios Once you understand how the two radios should work repeat this test process with each additional radio you plan to add to the system Optimizing a Wireless Link After testing your Wireless Link to determine it is working use the following procedure to optimize your Wireless Link among the radios in your system Perform this procedure in the f
17. tly displaying on screen to the settings currently on the radio Program Unit downloads your current on screen configuration to a radio You must click Program Unit each time you want to download a configuration to a radio Save To File only saves a file to a folder 2009 Encom Wireless Data Solutions All Rights Reserved CA encom WEB I O USER MANUAL O Reset to Default resets the radio s configuration to the factory s default parameters NOTE The radio is not programmed until you click Calendar Program Radio Return to LAN Return to LAN Search returns you to the ControlPAK LAN Search screen to program another radio check System Status or return to the ControlPAK Login screen Navigation Buttons There are six Navigation Tabs on the ControlPAK WEB I O interface that are located across the top of the screen There are three sections of the Basic Settings Tab gt Unit Information gt Wireless Setup gt IP Setup The Unit Information is used to change the name of the WEB I O Radio The Wireless Setup section is used to select the Network Address Hop Pattern and Output Power A Unit Address of O will always be assigned to a Master WEB I O unit The P Setup is used to select either a Static Address or DHCP Address Page 5 The System Tab is used to add the remotes to a Zone that communicate with the WEB I O radio There are two sections of the Calendar Tab gt Real
18. ton and this will activate the time group letters 2 Select a time group i e A This will highlight the Event option 4 June 7009 b Sun Mon Tue Wed Thu Fri Sat ye S 2 ie f 8 9 1011 12 13 14 15 16 17 18 19 20 w 2122 23 24 25 26 27 L 28 29 30 Change Schedule 3 Place a check mark in the event number that is to be used This will enable the start stop time to be added for the event Select the desired start stop time for the event 4 Add the new event to the calendar by clicking on the days that the event is to occur on Page 15 2009 Encom Wireless Data Solutions All Rights Reserved encom gatas P 7 xa m e F i gt e j f WIRELESS i Using the Local I O The WEB I O radio has local inputs and outputs for various uses The Local I O on the radio can be enabled to allow a physical switch to be added to the system As well this local I O can be used to have a physical feedback loop applied to have confirmation back on the website or physically on the device Installing an I O for Feedback on the Website For the WEB I O to have a feedback confirmation on the radio webpage a feedback loop is physically required for a connection point On the front of the WEB I O radio a physical wire is to be connected from output 1 to input 1 This will provide a feedback and the I O status can be viewed on the radio webpage The physical wire is depicted below Page
19. unning Mode Select the day option that the event is to occur on Special Occasion Select this option if you would like to add a Holiday or an All Day Event to the schedule An All Day Event for example could be Parent Teacher Interviews gt Save the Current Schedule It is Time of your Scheduled Events you highly recommended to save have a few options your Schedule at all times This should be stored in a directory gt Addin more Scheduled Events on your computer for later to this schedule If you would access if needed Use the Save like to add in more events to to File button to save your this schedule click the ADD schedule button to enter in additional events Page 14 2009 Encom Wireless Data Solutions All Rights Reserved P encom WEB I O USER MANUAL Soho Create a New Schedule by e a conceded perenne June M b Sim Mem Mir Wed The Pri Sal Manual Entry An alternate method allows for a schedule to be manually entered in the WEB I O A manual ET Cicara wem iyis useful tt d to add an extra ti a a 5 When the event has been added to the days on the calendar de select the Change Schedule button slot to a particular schedule but still would like to maintain the original schedule A time group is denoted by the letters A to G and each group can have up to eight events Only one time group can be used on a particular day To set a Manual entry 1 Select the Change Schedule but
20. will always be assigned to a Master WEB I O unit The IP Setup is used to select either a Static Address or DHCP Address The System Tab is used to add the remotes to a Zone that communicate with the WEB I O radio There are two sections of the Schedulerr Tab gt Real Time Clock Setup gt Scheduler The Real Time Clock Setup can use the PC Time or a Network Time Server Page 18 WEB I O USER MANUAL The Scheduler section is used to add in a user defined schedule The O Mapping Tab allows for the inputs and outputs to enabled disabled Provides you with information about your radio and also allows you to upgrade the radio s firmware 2009 Encom Wireless Data Solutions All Rights Reserved CA encom WEB I O USER MANUAL Configuring the Basic Settings Configuring a Zone Schedule on the Webpage on the Webpage The Basic Settings page allows you to configure your radio s name network address hop l Each System which consists of a network of pattern output power and the IP Setup Refer S l l o l l radios is considered a Zone For each zone that to the section on Configuring Basic Settings is present a schedule can be added in The schedule is then able to be downloaded to the remote radios that the WEB I O unit controls Creating Your System out in the field Refer to the section Configuring Configuration on the Webpage a mene alle In order for the WEB I O to communicate to the remo
21. yy encom WEB I O J WIRELESS Wireless On Off Control USER MANUAL encom WIRELESS Technical Support Email support encomwireless com Toll Free 1 800 617 3487 Worldwide 403 230 1122 Fax 403 276 9575 Web www encomwireless com 7A encom Warnings and Precautions The following symbols indicate important safety warnings and precautions throughout this manual They are defined as follows WARNING indicates that serious bodily harm or death may result from failure to adhere to the precautions CAUTION indicates that damage to equipment may result if the instructions are not followed NOTE suggests optimal conditions under which the equipment will operate effectively and safely Page 2 WEB I O USER MANUAL Warnings and Precautions 2009 Encom Wireless Data Solutions All Rights Reserved WEB I O USER MANUAL CA encom Table of Contents Configuring the Basic Settings on the Webpage asiciwisicccussanssetecebetesncdsddbssentiodiancateants 19 Creating Your System Configuration on the Warnings and Precautions ssssssseesseeees 2 WEDDI LE nessen 19 INEFOGAUCTION Prr 4 Configuring a Zone Schedule on the Webpage Ovat EAV ooccccccceoccccccecccccceccceceeeeee be ebbbbbeebeeeseeue A 8 S w pen E E E E A E 19 Description of the Interface eceeceeeeseee 4 TESNE sooren ore Ni 20 Function BUttONS eeeeerrireereren 4 Testing a Wireless EINK assisen 20 Navigation Buttons
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