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VNS5100/VNS2000 User Guide and Installation Manual

Contents

1. Repeat None Priority Foia we Divert to Device Supervised Test Allow Customization of Alert Parameters ise Time Stamp Device Is Active Device is Hidden Alert Default Parameters Alert Level 1 Low Pre HRecorded Yoice Message 00 Bell 1 Membership in Sequential Groups Device Information Description n001 Speaker 1 Location Model 3 R a Comments Activity Counter E Details of each of the fields on this screen are set out in the following table Device ID Determines the device ID that will be used to generate alerts The Device ID is determined by the user Device Type Determines the type of the device Set as Sequential Group Device Determines if the device is a sequential group or an individual device Group devices require a group ID and will be displayed in red on the Devices List Note When an alert is sent to a group device the alert is actually sent sequentially to all member devices This process might take time with large groups and the members will not get the alert on the same time For better performance it is recommended to use a common capcode device code Service Determines the service used to send an alert to the device The system service is dependent on the device type and some system services may not be available if not ordered with y
2. Display the applicable Help screen 5 5 4 Visual Control Panel Use this menu item to display the screen that allows you to monitor the system input and output activities and assign visual indicators to event triggers or devices The visual control panel can be assigned with a background image such as a site map or a floor plan using the Images menu Indicators can be added using the Indicators menu and can represent an event trigger such as an alarm point or wireless pendant The indicators can also represent a system device and provide visual and direct access to sending an alert to a device by right clicking on the respective indicator and selecting Send Message Indicators that represent an event trigger can be programmed to change their status automatically according to the trigger status For example if Alarm 002 is activated the indicator representing it will start flashing When the alarm is deactivated the indicator representing it will stop flashing If required the indicator s status can be confirmed by the user manually in order to restore the indicator status Note manual confirmation of an indicator s status does not change the physical or actual status of the event trigger represented by the respective indicator The visual control panel can be activated automatically when the VNS2000 software is started see System Settings on page 27 From the Tools menu click on Visual Control Panel to display the following screen
3. Momentary Seatch Pendant Cal Cancellation bp Perdana Code T0000 Perala Deaecegiean Perda G1 Acheter Play Set Plan bo Ales Aiya From Hour Page Prioitp Source LI Wee Devoe Del aull Sibiras Aci Details of each of the fields on this screen are set out in the following table Pendant Code Determines the code ID of the pendant For POCSAG pendants enter the capcode of the pendant Note Multiple button 900 MHz pendants from the FA series have to be programmed as individual pendants with different Pendant Code Multiple button 900 MHz pendants from the EN series have to be programmed as individual pendants with same Pendant Code and different Button Alarm ID Horizontal Position Man Down sensor alarm is only applicable to specific models from the CT 1xx series Send To Device 42 Determines the device that should receive an alert when the pendant is activated Note If the selected device does not support alphanumeric messaging the alert will be generated according to the device alert default parameters Button Alarm ID Determines the number of the button generating the alert from the edited pendant Note This field is only applicable to multiple buttons pendants from the EN series 900 MHz For all other devices use a value of 1 in this field Detect Device Starts the auto detection process of the Pendant Code and Button Alarm ID if applicable Press or activate the pendant or device
4. Display the applicable Help screen To change the text of a phrase select the phrase you wish to edit and click on Edit to display the following screen Pre Proprammed Taxt Liit l arah er end seri Details of each of the fields on this screen are set out in the following table Text Determines the text of the selected phrase Display the applicable Help screen 5 4 Event Triggers Menu Server version only The Event Triggers menu provides access to the following menu items 1 Alarm Points 2 Data Stream 3 Wireless Pendants amp Compact Transmitters 4 Scheduled Events 5 4 1 Alarm Points Use this menu item to display the screen that lists the Alarm Point triggers and allows you to set a message and device for each alarm point The Alarm Point triggers allow sending an automated alert to a device when the alarm is detected as active Additional devices can be activated when the alarm is deactivated or when an alarm has not been triggered for the specified time period 39 If the assigned device can receive alphanumeric messages such as pager alphanumeric display email recipient etc the Message Text will be sent to the device If the device cannot receive alphanumeric messages such as speaker strobe light etc the device will be activated according to its Alert Default Parameters see page 13 From the Event Triggers menu click on Alarm Points Select the alarm point you wish to edit and click on
5. It is possible to send a customized numeric or alphanumeric message to a device that can accept alphanumeric text such as a pager LED display or Email In that case the Allow Customization of Alert Parameters box on the device settings should not be cleared If the customized message is sent to a device that requires additional information in order to format the message such LED display the Alert Default Parameters will be used to format the text message lt CR gt Carriage Return ASCII 13 Serial Input and Output Terminal Output VNS2000 Server Response lt CR gt if requested device is valid PnnnnM lt CR gt 99 lt CR gt if requested device is invalid 7 2 Appendix B Data Stream Analyzer Communication Protocol Command format K lt CR gt K Alphanumeric keyword lt CR gt Carriage Return ASCII 13 Serial Input and Output Terminal Output VNS2000 Server Response Keyword lt CR gt 7 3 Appendix C COMP1 Serial Communication Protocol Command format M lt CR gt M Alphanumeric message Note The message is always sent to device 0100 The message is ignored if the Allow Customization of Alert Parameters box on the device settings was cleared and the Alert Default Parameters will be used to generate the alert to the device It is possible to send customized numeric or alphanumeric message to a device that can accept alphanumeric text such as pager LED display or Email In that case the Allow Custom
6. Select the indicator 2 From the Indicators menu click on Edit Indicator As an alternative right click on the indicator and click on Edit Indicator 23 3 Modify the indicator settings see Visual Control Panel on page 48 4 Click on Save Follow the steps listed below to remove an indicator 1 Select the indicator 2 From the Indicators menu click on Remove Indicator As an alternative right click on the indicator and click on Remove Indicator Confirm the indicator removal by clicking on Yes Follow the steps listed below to send an alert to a system device indicators with Indicator Type of Standard Device 1 Select the indicator 2 Right click on the indicator and click on Send Message Follow the steps listed below to confirm an alert indicated by a flashing indicator indicators with Indicator Type of Event Trigger 1 Select the indicator 2 Right click on the indicator and click on Confirm Alert The operator activity will be logged by the system for future report generation and can be identified by the Windows user name Note Confirming an alert stops the audible alert and does not change the status of the actual event trigger represented by the indicator 3 Right click on the indicator and click on Close Event The operator activity will be logged by the system for future report generation and can be identified by the Windows user name Note Closing an event changes the visual status of the indicat
7. Te Domea 375 Fiom Isie evo Te Mata enone Sent By Ehear BD Wi Aeri bctucke Full Mariage Te Details of the main fields on this screen are set out in the following table Source Determines the alert source filter From Device Determines the beginning of the device range filter To Device Determines the end of the device range filter From Date Determines the beginning of the date range filter To Date Determines the end of the date range filter Sort By Determines the sort field and sort order Include Full Message Text Determines if the full alert text should be displayed alphanumeric alerts only Help Display the applicable Help screen 5 6 2 Statistics Report From the Reports menu click on Statistic Report to display the following screen Slalrelics Keporl 4 coe amp eee A Peeve net Tpu AJ ba From Device O00 To Derice 77 Fiam Data iiin Am F T Dae rain Jol Ey Devita ID aO Ani Y Include Mecnaqe Teat Details of the main fields on this screen are set out in the following table Source Determines the alert source filter From Device Determines the beginning of the device range filter To Device Determines the end of the device range filter From Date Determines the beginning of the date range filter 51 To Date Determines the end of the date range filter Sort By Determines the sort field and sort order Include
8. only emails that were received from that email address will be processed Emails that were not received from that email address will be ignored Note Leave this field empty to forward all emails The sender s email address can be as long as 100 characters Include Email Header Details in Message Determines if the email header information Sender s name subject date and time should be sent to the device with the email contents Check for Unread Messages Every NNN Minutes Determines the time interval to check for unread messages in the email software inbox Force Email Download Determines if VNS2000 should automatically try to connect to your email service and download new messages Otherwise email messages will have to be downloaded manually or the email software should be left running and configured to check for new messages periodically Help Display the applicable Help screen Note The Remember Password in the Incoming Mail Server section of your email software under the email account properties must be checked in order for the Email Forwarding command to work without user intervention Otherwise you will be prompted to enter the password each time an account is checked for new messages 59 The Email Forwarding command is compatible with Outlook Express It is not guaranteed to be compatible with other email software If a designated device such as alphanumeric display requires additional parameters to display t
9. 2 4 2 Register System Update Server version only Use this menu item to register system updates and modifications in order to activate or change supported system resources From the Setup System Maintenance menu click on Register System Update to display the Select System Update File dialog Browse to the location where the system update file was saved select the file and click on Open To register the system update click on Yes on the confirmation message window 5 3 Preset Messages Menu Server version only The Preset Messages menu provides access to the following functions and menu items 1 Alpha by Phone Messages 2 Pre Recorded Voice Messages 3 Wireless Pendants Locators 4 Pre Programmed Text 5 3 1 Alpha by Phone Messages Use this menu item to display the screen that lists the Aloha by Phone Messages and allows you to set a message for each one of the message codes Alpha by Phone messages allow sending alphanumeric messages by entering a numeric code using the caller s telephone keypad The message code must be preceded by asterisk and the message code can be up to 3 digits long For example if message 125 was programmed as Please call and the user enters 123 125180012345678 the actual message to the alphanumeric receiver will be 123Please call 180012345678 From the Preset Messages menu click on Alpha by Phone Messages Select the message you wish to edit and click on Edit to display the followin
10. C Aulo Backes Dialalsaama Hr Secnnelairy rrera Dachau How Details of each of the fields on this tab are set out in the following table Auto Switch Master Slave of No Activity Detected within NN Minutes Determines if the Secondary system should take over when no activity is detected from the Master system The Secondary system will take over and start functioning as Master server when Master system activity is not detected within the period of time specified If this check box is not checked the Secondary system will have to be switched manually to Master mode Queue Messages on Secondary Server Determines if the Primary server should duplicate all alerts to the Secondary server If the Secondary server is configured as a stand alone system these alerts will be processed locally by the Secondary server and transmitted by its local transmitter Note This feature is only applicable for alerts sent using the local transmitters Auto Backup Databases to Secondary Server Determines if the Primary server should backup its databases automatically to the Secondary server This feature allows the Primary server and Secondary server to maintain identical databases This backup is performed every 24 hours and will overwrite the Secondary server databases Help Display the applicable Help screen 5 2 1 4 Line Settings Server version only Click on the Line Settings tab to display the tab below Cond igun Qatsbase Lo
11. Edit to display the following screen Alone Pointe Alen Peint O01 Edil Dare Jada Lau fe Ape Alna Ce bo Derce UH iegpeet Ho Achv p bo Bere Li Ho fiche et tea 165 Akum Pord Dacho b 7 lice facie tn tar Tei Pl n ii Aria A D ri cde De F Sun Men Tus Wed Crem Hous To Pic Pam Pome hin ka C Une Devece Default Seii v Arer Details of each of the fields on this screen are set out in the following table Send To Device Determines the device that should receive an alert when the alarm point is triggered Note If the selected device does not support alphanumeric messaging the alert will be generated according to the device alert default parameters Repeat Time Determines if a repeat alert should be sent to the designated device and the time interval to between each repeating the alert The alert will be sent until the alarm status is changed If call elevation is activated the repeated alert will be sent to the assigned elevated calls device after the Call Elevation Timeout expires Message Text Determines the alphanumeric message that will be sent to the designated device Report Call Cancel to Device Determines the device that should receive an alert when the alarm point returns to normal mode Note If the selected device does not support alphanumeric messaging the alert will be generated according to the device alert default parameters Report No Activity to Device Determines th
12. Message Text Determines if the alert text should be displayed alphanumeric alerts only Help Display the applicable Help screen 5 6 3 Failed Messages Report From the Reports menu click on Failed Messages Report to display the following screen Failed Misses Hepori T e B a A e E puer Al From Dewees OUI To Devise Sa From Bate 00 Toba ea Sent By Chewcr EP w Barain a Full Harag eal Details of the main fields on this screen are set out in the following table Source Determines the alert source filter From Device Determines the beginning of the device range filter To Device Determines the end of the device range filter From Date Determines the beginning of the date range filter To Date o Determines the end of the date range filter Sort By Determines the sort field and sort order I nclude Full Message Text Determines if the full alert text should be displayed alphanumeric alerts only Display the applicable Help screen 5 6 4 Device Supervision Report From the Reports menu click on Device Supervision Report to display the following screen Deviis Supervisi n Report T el O ie DA Preview tet rem Jawn MEN Lo Deria A Foe Date OO ToDae w hot HF D via ID St Aeterna 6 Dresher Han Heaponann Dewees Unb Details of the main fields on this screen are set out in the following table 52 From Device Determines the beginning of the device range
13. VNS2000 Server software and assigned with a range of alarm points from the alarm point range supported by the VNS2000 software When an alarm point is ON dry contact is closed the VNS2000 can generate an automated alert to a specified device Additional alerts can be generated when the alarm is turned OFF dry contact is opened or when there was no activity from the specific alarm point for the specified time period Each alarm point can be monitored according to an individual activation plan based on weekday and or hour range Follow the steps listed below to generate an automated alert when an alarm point is activated 1 Login to the VNS2000 software as an administrator see Admin Login on page 25 2 Verify that the alarm module or an encoder with built in alarm points is connected to the PC serial port Identify the serial port COM1 COM2 etc 3 From the Setup menu click on System Configuration Serial Port Settings 4 If an alarm module is used set the protocol running on that port to Alarm Module If the main encoder is used set the protocol running on that port to Local TX Set the other serial communication settings as required see Serial Port Settings on page 33 Note Default settings are usually 9600 8 None 1 5 Assign an alarm point range to the alarm points of the alarm module or encoder and click on Validate to verify connection and assignment see Serial Port Settings on page 33 Note The alarm point range d
14. and each event can be assigned with a priority to ensure that it will be executed before other queued alerts Multiple schedules can be stored in the system s database and recalled and activated as required Note Multiple events can be set for the same exact time hour and minute but there may be a few seconds delay between each of the events when they are executed since usually only one alert can be transmitted at any given time applies to wireless devices only and assuming the system uses one transmitter Follow the steps listed below to generate an automated alert when a scheduled event weekday and time match the system weekday and time 1 Login to the VNS2000 software as an administrator see Admin Login on page 25 2 From the Event Triggers menu click on Scheduled Events 3 Program the event on the VNS2000 Server software see Scheduled Events on page 44 4 Wait for the system time to match the event time and verify that an alert was generated 4 3 5 Generate Automated Alerts from Incoming Email Email message received from any source can be used to generate automated alerts Each VNS2000 Server or VNS2000 Client can have its emails forwarded to a different device or processed as a keyword according to the Data Stream event triggers see Data Stream on page 41 22 Follow the steps listed below to generate an automated alert when an email message is received by the email software installed on the PC running the VNS2000 softwar
15. and enter a 4 digit Device ID 5 Complete all other fields as if you were programming an individual device see Adding and Editing Devices on page 13 6 Assign a descriptive name to the device and enter it in the Description field 7 Click on Save 8 Select the device that was added and click on Send to test that all wireless devices receive the alert simultaneously 4 1 4 Adding Sequential Group Devices Multiple devices with different Device Code capcode and different type and or subtype can be accessed as a group using sequential grouping The sequential group device is a virtual device that holds the Group ID that is programmed into each of the member devices When the group device is accessed the system iterates through all devices that have the specific Group ID programmed in any of the 10 fields under the Membership in Sequential Groups section and send an alert to each one of the member devices If a member device does not support the features of the group device or has a different type or subtype than the group device it will not receive the alert as defined by the user Instead the member device will be sent its default alert For example if the group device is a Wireless Speaker with Pre Recorded voice message a Controlled Device member will not be able to respond to the alert Therefore the system will automatically send an alert to the member device with its default alert parameters If a member device that supports alph
16. and wait until the system detects the device information After detection is completed within 15 seconds modify additional settings as required and click on Save Note The detected device will be recognized by the system about 5 seconds after the new settings are saved Repeat Time Determines if a repeat alert should be sent to the designated device and the time interval to between each repeating the alert The alert will be sent until the pendant status is changed If call elevation is activated the repeated alert will be sent to the assigned elevated calls device after the Call Elevation Timeout expires Message Text Determines the alphanumeric message that will be sent to the designated device Report Call Cancel to Device Determines the device that should receive an alert when the pendant returns to normal mode Note If the selected device does not support alphanumeric messaging the alert will be generated according to the device alert default parameters Report No Activity to Device Determines the device that should receive an alert when no activity is detected from the pendants within the specified in No Activity Timeout field Note If the selected device does not support alphanumeric messaging the alert will be generated according to the device alert default parameters No Activity Timeout minutes Determines the time period 1 9999 minutes after which an alert will be sent to the designated device if no activity is
17. as close as possible to the center of the site and should not be surrounded by large metal objects that may block the RF signal and decrease the coverage range of the system 3 The transmitting antenna may be mounted vertically upward NEVER horizontally 4 Magnetic Mount antenna such as VS638 should be attached to a large metal object like an air duct metal shelf or cabinet to provide it with a proper grounding It may be mounted vertically upward or downward 5 Base Station antenna such as included with VS654 kit should be secured to a well grounded metal structure or to a pole on the roof Locate a path for running the coax cable between the antenna and the transmitter such as a riser if there is no existing path create one Place the external transmitter in a location that is as close as possible to the roof such as in the penthouse Keep the distance between the antenna and the transmitter as short as possible to minimize RF power loss 3 2 Magnetic Mount Antenna VS638 Installation 1 Secure the antenna to an adequate grounding surface HVAC duct or metal I beam The antenna should be mounted vertically upward or downward NEVER horizontally 2 Choose a mounting location that will provide an adequate grounding surface and free space for RF radiation If the antenna is mounted too close to metal or closed heavy concrete walls room a high VSWR may occur which in the long term may cause damage to the transmitter 3 T
18. be deactivated when the button is pressed The default used setting is Open External Switch Help Display the applicable Help screen 47 5 5 3 System Monitor Use this menu item to display the screen that allows you to monitor the system input and output activities Each activity is listed with its respective date and time the activity source the source ID or activated device number and the message sent to the device or the status of the trigger If required the listed activity can be printed as a report using the Print command or automatically sent to a printer using the Online command The system monitor can be activated automatically when the VNS2000 software is started see System Settings on page 27 From the Tools menu click on System Monitor to display the following screen CVA ARH Seon Monon Becton Mode TAS Ober Pi Details of the main commands and fields on this screen are set out in the following table Determines if the monitor is on or off Determines if a sound will be played when a system event is added to monitor list Clear the monitor list Generate a report of all events listed on the screen Online Determines if each event should be sent to the printer Note If you are not using a dot matrix printer events will be printed only when an entire page is completed or if ou exit the System Monitor
19. eee bp AT rz Dewees Topi Wie pe i Crewe ferju Daries Service Local T w Send yia Loc T Gea F i iat Speaker Type Tore fel int Fr Device Code EOD Dawud Wale 120 w Mode 0 lepo Hone Pimi Source Divert to Device Allow User to Curtomee Pacameters jam Tom w Device m Active Spent vr pe ee Abst Tepe in AletLengthy 1 Aled Level telew Aleit fepeaie 1 Alert Dalap 1 Seod Mabe n jema Diren it e S Jt v k s ah s a S a o l j l a Chee kiain Deroiptior Location Hodet From S N M0 F ineremert S H by WIT Commend Details of the main fields on this screen are set out in the following table Determines the number of capcodes between each of the devices programmed From Device Code Determines the capcode of the first device programmed Display the applicable Help screen For information on all other fields see Adding Editing and Deleting a Device on page 13 46 5 5 2 900 MHz Wireless Pendants Programmer Use this menu item to display the screen that allows you to program wireless 900 MHz pendants including the pendant code the type of switch and the check in time From the Tools menu click on 900 MHz Wireless Pendants Programmer to display the following screen G00 MHz Wireless Pendant Programmer ed a dee O popes SS cer Oh erom ob DOH Pit Settings cais Poi COM e elanga Indtislication Hode Peeulant Coch ne EEan F Auta Inarmeni Iry ini Lheck dm Mares f L
20. if message 001 was recorded as Emergency on Campus this message will be played by the selected device From the Preset Messages menu click on Pre Recorded Voice Messages to display the following screen Pire Fiecorded Voie baccapee E DFi c Urip a al Hedu Horra Airai Veere Merge E Wiis Wiii abe 0E Vaea Heh O Vime Hirti E Weare Mersey MTA Wore bierrey 10 Vica Mle iced Dil a T e UTT Wee Meee M3 Voene Herreg Did Via Hihii UE Vera Heh UG Vea eka YT Were Merge 12 Wita bale ceed 1S Vitec Mita U Wetec Hirea IGT Lire kigne ee TF Details of each of the commands on this screen are set out in the following table Edit the selected voice message Play Play the selected voice message Stop Stop the playback or recording of the selected voice message Record Record the selected voice message and store it for later use by system users Help Display the applicable Help screen To change the settings of a voice message select the message you wish to edit and click on Edit to display the following screen 37 Pretecorded Voke Messages Message 1 Edit x Dieeenpleen Digant k creepers Pigi Papoedy Doge w e Active Details of each of the fields on this screen are set out in the following table Description Determines the message description for easy identification of each message Page Priority Determines the default priority of the specific message Note If the priority is
21. if the Visual Control Panel will be displayed automatically when VNS2000 starts Use Large I cons on Visual Control Panel Determines the icon size of the Visual Control Panel indicators on the Visual Control Panel screen Require Administrator Login for Visual Control Panel Modifications Determines if administrator login is required to allow Visual Control Panel indicators to be modified or moved Visual Control Panel Indicators Background Color Determines the background color of the image section of the Visual Control Panel screen Visual Control Panel Indicators Default Text Color Determines the default text color of all added indicators on the Visual Control Panel screen Audio Alert File Determines the WAV audio file that will be played when a Visual Control Panel indicator is activated by the respective alarm point or wireless push button Repeat Audio Alert until Indicators are Confirmed by Operator Determines if the Audio Alert File will be played continuously until all events are confirmed by Visual Control Panel operator Help Display the applicable Help screen 27 5 2 1 3 Secondary Server Server version only Click on the Secondary Server tab to display the tab below Conleure Fad jaw F Corel by Hak aaiam Locsin Syetem Seang Secondary Servet Lire jair Messages Davomi Adirrectistcn Deiari HH Aute Seibh Harten alava i Ma Activity Detected saham 05 TI Hini Q Mage on Serenday Serves
22. items 1 Hide 2 Admin Login 3 Admin Logout 4 Exit 6 1 1 Hide Use this menu item to hide the VNS2000 main screen The software will remain active and perform its tasks regularly The main screen can be displayed again by right clicking on the VNS2000 icon located at the right bottom corner of Windows Taskbar next to the system clock 56 6 1 2 Admin Login Use this menu item to login to the VNS2000 Client software as a user with elevated privileges which is necessary for unrestricted access to all Client features such as selection of multiple devices on the device list When this menu item is selected the login window will be displayed Enter the VNS2000 Client designated password and click Ok VHS2000 Admin Login of ok X Cancel 2 Help Password Note The default password is blank Therefore if no password was set just click Ok 6 1 3 Admin Logout Use this menu item to log out the elevated privileges user from the VNS2000 Client software When the user is logged out the user cannot access some of the Client features such as selection of multiple devices on the device list 6 1 4 Exit Use this menu item to close the VNS2000 software When the VNS2000 Client software is closed automated alerts will not be processed 6 2 Setup Menu The Setup menu provides access to the following functions and menu items 1 Configure 2 Email Forwarding amp User Information 6 2 1 Configure Use this menu item
23. pager message Sample Unattended Wireless Speaker Tone Bell Alert Type 1 Length 1 Level 1 Low Repeat 1 Dela Sample Seg Group Alphanumeric Display Press and hold Shift key bo select a range press and hold CTRL key to select non sequential range 4 1 Adding Editing and Deleting Devices Server version only 4 1 1 Adding or Editing Devices Device programming is the key for effective efficient and flexible system operation System devices are the core of the system and each device can represent a subscriber or an alert with specific parameters Note To add multiple devices with sequential device code and or serial number see Adding Multiple Devices on page 19 Follow the steps listed below to add or edit a device 1 Login to the VNS2000 software as an administrator see Admin Login on page 25 2 To add a device click on Add from the main screen and enter a 4 digit Device ID To edit a device select the device you wish to edit and click on Edit from the main screen 13 After you click on Add or Edit a device the following screen will be displayed Devices Edit Save Cancel Query 2 Help Device ID fing Device Type wireless Speaker i Set as Sequential Group Device Device Settings System Service ie TA i Send via Local TX Serial Port 1 r5 Speaker Type Pre Recorded Device Code O500501 Baud Rate 512 bl Mode 0
24. the core of the VNS5100 All inputs and indications are received directly from systems connected to the hardware installed on the VNS5100 Data can be received from dry contact closures alarm points wireless pendants amp compact transmitters activation requests via serial communication protocols such as VISIPLEX and TAP keyword based activation requests via serial communication using Data Stream Analyzer protocol and telephone lines connected to the VNS5100 telephone interfaces VNS2000 for Desktop Encoders The VNS2000 software is used as an extension of the desktop encoder capabilities and features The desktop encoder receives all inputs and indications from the systems connected to it and processes this information according to the programming of its internal databases if any In addition the desktop encoder reports dry contact closure alarm points activity wireless pendants amp compact transmitters activity and paging activity to the VNS2000 Server software for additional processing and events archiving subject to the desktop encoder model fr Wireless Alphanumence Wireless Sirens amp Strobe Lights Cee am x LED Displays Wireless Synchronized Analog Clocks VNSS100 Wireless Two Way Mass Communication Genter 1 2 Standard Features 1 VNS2000 Software e User attended and automated alerts to alohanumeric and numeric devices voice or tone devices User programmable 10 000 devices database User recordable 500 voice
25. the pendant code range filter From Device Determines the beginning of the device range filter 54 To Device Determines the end of the device range filter Supervised Determines the pendant supervision no activity filter Message Determines the pendant activation message filter Sort By Determines the sort field and sort order Help Display the applicable Help screen 5 6 8 Rebuild Reports Archive From the Reports menu click on Rebuild Reports Archive to activate this command Note This command is activated automatically by the system every 24 hours or whenever a report is generated Usually there is no need to activate this command manually 5 7 Help Menu The Help menu provides access to the following menu items 1 Help Topics 2 About 5 7 1 Help Topics From the Help menu click on Help Topics to display the help screen Use the Contents Index or Find tabs to locate the information you are looking for 5 7 2 About From the Help menu click on About VNS2000 to display the following screen AS 20 Senmi Praetor E ion Vitir T l Fena Hurta lA A AI nights setenv 2005 lafebcihe tasa WIDER OOM Master kreadi Hodak vi aiii Maii Encoder Sena Humber 01167 This screen provides information regarding the software version and serial number For the Server version this screen also includes information about the model of the main serial encoder used by the system 55 VNS
26. users to send alerts from their PC It supports a wide range of hardware features such as multiple telephone lines for dial in and dial out and multiple serial ports for integration with 3 party automation systems like nurse call systems alarm systems or other building automation systems The VNS5100 can also generate network alerts to network PC users and send messages to email subscribers including cellular phones that support email messaging The VNS5100 provides a robust dedicated alert and messaging system that allows for the expansion of hardware and features to meet future needs The VNS5100 is also the center of the AlertWave system that utilizes FCC approved radio bands and is compatible with the Visiplex series of digital transmitters ranging from 6 to 300 watts The AlertWave system is fully expandable allowing for a low cost minimal system that fits immediate needs while maintaining the ability to add more wireless speakers strobe lights LED displays and sirens as required The VNS2000 Alert Center Management Software serves as the core of the VNS5100 and provides the user ene and processing logics for the AlertWave system or as a software extension to desktop encoders providing features and capabilities that are not supported directly by the desktop encoder The VNS2000 is available in two configurations designed to meet different requirements and applications l Integrated with the VNS5100 The VNS2000 software is used as
27. via the RS232 serial communication for activation of sirens and other warning systems Some commands may require an additional parameter such as Message number or Strobe command Membership in Sequential Groups Determines if the device is a member in any sequential groups Each device can be a member in up to 10 sequential groups Description Determines the device description for information purposes only Location Determines the device location for information purposes only Determines the device model for information purposes only Determines the device serial number for supervision and information purposes only Comment General comments applicable to the device for information purposes only Activity Counter Provides information about the number of alerts sent to the device Reset Reset the Activity Counter Query Menu item Send a request to a supported wireless device to report its settings and configuration Note This feature requires the supervision option and is applicable only to devices such as the VNS2200 The feature is also subject to the wireless device version and supported features Help Display the applicable Help screen 4 1 2 Deleting Devices Follow the steps listed below to delete a device 1 Login to the VNS2000 software as an administrator see Admin Login on page 25 2 Select the device you wish to delete and click on Delete from the main screen Note Press and hold the Ctrl key t
28. 0 Clint users 2 VNS5100 Hardware e Additional RS232 serial ports up to 250 ports e Additional analog telephone line interface for dial in or dial out RJ 11 up to 16 lines with standard configuration 1 4 Package Contents VNS5100 only The following items are included with the VNS5100 VNS5100 Wireless Notification Alert Center monitor is not included Keyboard and mouse Slave encoder Desktop microphone and headset RS232 communication cable Audio adaptor and audio splitter Manual VNS2000 Software Configurations and Concepts 2 1 VNS2000 Server Software Configurations The typical mass notification and messaging system consists of a wireless encoder or system transmitter antenna and wireless devices receivers Visiplex offers two types of encoders e Desktop encoder supporting up to 1000 wireless devices receivers such as the VS4800 e PC based encoder supporting up to 10000 wireless devices receivers such as the VNS5100 The VNS5100 provides more sophisticated processing and programming options and more extensive hardware support The VNS2000 software is available in two configurations which provide similar but not identical functionality to the user and should be implemented based on the application or solution required 1 VNS5100 operating software integrated with the VNS5100 PC Wireless Notification Alert Center 1 1 The VNS5100 PC receives all inputs directly from systems connected to it The data can b
29. 0 PC serial port 3 Review the encoder s manual for additional instruction and information regarding encoder and transmitter installation 12 VNS2000 Software Common Tasks Note For each of the software screens described in this section specific help information is available by pressing the F1 key To activate the VNS2000 Server software click on Windows Start button Programs VNS2000 VNS2000 Server The VNS2000 Server main screen will appear and display all devices programmed into the system database the caption at the top of the screen may be different based on the version of software installed The VNS2000 Server requires password protected administrator login in order to access all software features and programming capabilities E i YNS2000 Alert Center Server Network Edition Master Active E L Eg File Setup Preset Messages Event Triggers Tools Reports Help Displayed Device Type All Device Types Search in Device ID v Search for Device Description DevicelD_ Device Type Default Settings aa Sample Speaker H Wireless Speaker Tone Bell Alert Type 1 Length 1 Level 7 Low Repeat 1 Dela Sample Speaker 3 Wireless Speaker User Recorded Alert Level 1 Low Sample Strobe Lig Controlled Device Action Activate 1 Minutes amp 0 Seconds i Sample Display Alphanumeric Display Message This is an alphanumeric display message Sample Pager Pager Alphanumeric Message This is an alphanumeric
30. 07 00 AM it will apply from 09 00 AM to 07 00 AM the next day 40 Page Priority Determines the default priority of the specific alarm Use Device Default Settings Determines if the alert sent to the designated device should use the device alert default parameters Note If this option is checked the Message Text is ignored Determines if the alarm point is active Note If the alarm point is not active no alert will be generated when the alarm is triggered Display the applicable Help screen Click on Copy to copy the selected message in to the selected range of messages If required the device ID can be sequentially incremented by 1 when the message is copied in to the selected range 5 4 2 Data Stream Use this menu item to display the screen that lists the Data Stream triggers and allows you to set a message and device for each keyword The Data Stream triggers allow sending an automated alert to a device when the keyword is detected in the serial data received on a serial port or email message from an external system These triggers also allow sending an automated alert to a device when the keyword is detected in an incoming email message received by the email software such as Outlook Express installed on the PC running the VNS2000 Server software see page 31 If the assigned device can receive alphanumeric messages such as pager alphanumeric display email recipient etc the Message Text will be sent to the dev
31. 2000 Client Software Detailed Information Note For each of the software screens described in this section specific help information is available by pressing the Fl key To activate the VNS2000 Client software click on Windows Start button Programs VNS2000 VNS2000 Client The VNS2000 Client main screen will appear and display all devices programmed into the system database the caption at the top of the screen may be different based on the version of software installed E NS2000 Client File Setup Help Displayed Device Type All Device Types wj Search in Device ID v search for Device ID Device Type Defaut Settings i Sample Speaker 1 Witeless Speaker Tone Bell Alert Type 1 Length 1 Level 1 Low Repeat 1 Dela Sample Speaker 3 Wireless Speaker User Recorded Alert Level 1 Low Sample Strobe Lig Controlled Device Action Activate 1 Minutes amp 0 Seconds Sample Display Alphanumeric Display Message T his Is an alphanumeric display message i sample Pager Pager Alphanumeric Message This is an alphanumeric pager message 1 Sample Unattended Wireless Speaker Tone Bell Alert T ype 1 Length 1 Level 1 Low Repeat 1 Dela Sample Seq Group Wireless Speaker Tone Bell Alert T ype 1 Length 1 Level 1 Low Repeat 1 Dela Select device to access Priority Es AlertWave 6 1 File Menu The File menu provides access to the following functions and menu
32. 2000 main screen The software will remain active and perform its tasks regularly The main screen can be displayed again by right clicking on the VNS2000 icon located at the right bottom corner of Windows Taskbar next to the system clock 5 1 2 Admin Login Use this menu item to login to the VNS2000 software as an administrator which is necessary to edit system configuration such as messages event triggers and devices When this menu item is selected the login window will be displayed Enter the VNS2000 administrator password and click Ok YHS 2000 Admin Login TA Ok F Cancel 4 Help Note The default password is blank Therefore if no password was set just click Ok 5 1 3 Admin Logout Use this menu item to log out the administrator from the VNS2000 software When the administrator is logged out the user cannot edit system configuration such as messages event triggers and devices 5 1 4 Exit Use this menu item to close the VNS2000 software When the VNS2000 Server software is closed network users will not be able to send alerts and all automated alerts will not be processed 5 2 Setup Menu The Setup menu provides access to the following functions and menu items Configure Email Forwarding amp User Information System Configuration menu Register Replacement System ARE 25 5 2 1 Configure Use this menu item to configure system wide settings and preferences These settings are divided into few categories di
33. 3 Wireless Pendants amp Compact Transmitters 42 5 4 4 Scheduled Events 44 5 5 Tools Menu 45 5 5 1 Device Database Programmer 45 5 5 2 900 MHz Wireless Pendants Programmer 47 5 5 3 System Monitor 48 5 5 4 Visual Control Panel 48 5 6 Reports Menu 50 5 6 1 Activity Reports 51 5 6 2 Statistics Report 51 5 6 3 Failed Messages Report 52 5 6 4 Device Supervision Report 52 5 6 5 Device Database Report 53 5 6 6 Alarm Points Database Report 54 5 6 7 Wireless Pendants amp Compact Transmitters Database Report 54 5 6 8 Rebuild Reports Archive 55 5 7 Help Menu 55 5 7 1 Help Topics 55 5 7 2 About 55 6 1 File Menu 56 6 1 1 Hide 56 6 1 2 Admin Login 57 6 1 3 Admin Logout 57 6 1 4 Exit 57 6 2 Setup Menu 57 6 2 1 Configure 57 6 2 1 1 Database Location 57 6 2 1 2 Administration 58 6 2 2 Email Forwarding amp User Information 59 6 3 Help Menu 60 6 3 1 Help Topics 60 6 3 2 About 60 Appendices 7 1 Appendix A VISIPLEX Serial Communication Protocol 61 7 2 Appendix B Data Stream Analyzer Communication Protocol 61 7 3 Appendix C COMP1 Serial Communication Protocol 61 General Information 8 1 Warranty 62 Ul Product Information 1 1 Introduction The VNS5100 Wireless Notification Alert Center is a powerful and advanced PC based system designed to provide access to multiple types of devices and to alert recipients The VNS5100 is designed to function as a stand alone independent system or as a network alert server allowing network
34. 48 VAR ADO Yeapal Control Papel Master Bode Heder Mode Alsi OZ Sarea O Deca ID Massapa Stans Dari OSA F Haik iig Sioharuaress pipi aitaa ARA Haik fon Bka Tepe 1 Langh 1 Lovi 1 Lew Aia 1 Doly 1 Scone Details of the main commands and fields on this screen are set out in the following table Determines if a sound will be played when a system event is added to monitor list Clear the monitor list Select an image to be displayed as the background for the indicators I ndicators Menu Add Indicator Add an indicator to the Visual Control Panel Edit I ndicator Edit the selected indicator Remove Indicator Remove the selected indicator from the Visual Control Panel This command is also available by right clicking on an indicator Save I ndicators Save the current positions of the displayed indicators Lock Indicators Position Lock the indicator to their current position and prevent them from being re positioned on the screen Confirm Alert This command is available only by right clicking on an active flashing indicator that is corresponding to an alarm point or wireless pendant When the indicator is confirmed the audible alert will be canceled but the indicator will continue to flash until the event is closed The operator activity will be logged by the system for future report generation and can be identified by the Windows user name Close Event This command is available only by right clicking on an a
35. Fi C Peara Fa eS e Piar e Hegre Aude Aber ardoll Dresa mo Citam bey Operator Details of each of the fields on this tab are set out in the following table Master System This checkbox determines if the computer on which the VNS2000 is running is assigned to handle all alerts and system tasks It should be checked unless the VNS2000 Server is being used on a backup or secondary server PC Note All changes performed by computers that are not the one connected to the hardware components of the system will not take effect until after the VNS2000 on the Master PC is closed and restarted Enable Queue Check This checkbox must be checked for VNS2000 to send alerts If unchecked no alerts are sent Note Disabling Queue Check on the Master System will immediately terminate the sending of all alerts and you will have to re enable it or restart VNS2000 Use Paging Priorities Alerts are sent by First In First Out order unless this checkbox is checked If this box is checked alerts are processed based on the priority assigned to each alert regardless of the alert s date and time Alerts with same priority will be processed by First In First Out order Note Activating this option may increase processing time especially with heavily used systems or large sequential groups Display System Monitor on Startup Determines if the System Monitor will be displayed automatically when VNS2000 starts Display Visual Control Panel on Startup Determines
36. Lvant Ly ud LEDD Ahi haida E verd EH om 120 AM E cheduisd veri EE TEI 1200 M cheduled Everi DIE 00 1200 AM Scheduled Evert O07 noo 1200 4M gt Gheduied E ver UG ud LEUD aM iida E werd 0 TEN 120 AM E chadd Ever 010 Ei 1200 AM Hog Ho He Ho Ho Ha Huo Sihhi Evert 011 TEL 1200 AM Sdit Evert 012 vd TEUD AM Siika Evar a TZU AM Scheduled Evert 14 i 1200 4M Soheduied Ewart 015 1200 AM Sihhi bvert 01i TEUD AMH Siaka kar l TZU AM Sphaiisd Eveni 1E TAU AM Soheduled Event 013 on 1200 AM Ho He Ha Ha Hog im im a a A a A ee ee e a i a Details of each of the commands on this screen are set out in the following table Edit the selected scheduled event Open Open and display a previously saved schedule file Once a schedule is loaded it is set as the current active schedule Save As Save the displayed schedule to a file on the PC for later use Displayed Week Day Determines the displayed daily schedule Copy From Copy a daily schedule to the displayed week day 44 Test Event Test the highlighted event and the alert that will be generated by it Help Display the applicable Help screen To change an event select the event you wish to edit and click on Edit to display the following screen Details of each of the fields on this screen are set out in the following table Description Determines the event description Send To Device Determin
37. SCII 13 Output Results to Serial Port Protocol Options Determines if the system should send confirmation to the serial port Visiplex protocol only Some external systems such as the VS1800 may require disabling this option Row Delimiter Protocol Options Determines the character that indicates the end of the input string when using Data Stream Analyzer protocol When this character is detected the input string will be processed and alerts will be generated accordingly Note If the row delimiter required is lt CR gt lt LF gt use lt LF gt as a row delimiter The lt CR gt and lt LF gt characters are ignored when processing the input string Use Visiplex Protocol as Alternative Protocol Options Determines if the system should process the input from the serial port as a Visiplex protocol if no match is found for the keyword Data Stream Analyzer protocol only TNPP Source ID Protocol Options 34 Determines the source ID to be used in by the TNPP protocol running on the selected serial port TNPP protocol only TNPP Dest ID Protocol Options Determines the destination ID to be used in by the TNPP protocol running on the selected serial port TNPP protocol only Help Display the applicable Help screen 5 2 3 2 Line Settings Use this menu item to display the configuration screen of the system s telephone line interfaces if installed The telephone line interfaces allow users to dial in to the sys
38. Sender Filler jare deobi _ Ureeshucke Emad Hanka Dela on Miceage Cheek lor Uneead Hottages Every UUS Himare Forca Emal Cownioad Details of each of the fields on this screen are set out in the following table User I nformation Determines a string of characters that may be appended to any alphanumeric alert sent by the VNS2000 user Append Information to Determines if user information should be appended to alphanumeric alerts and if it should be appended before or after the alphanumeric alert text Activate Email Forwarding Determines if unread messages in your email software inbox should be sent as an alert to the device entered in the Send to Device field Forwarding Type Note This field is always set to Forward to Device Send to Device Determines the device that should receive the email message Message Keyword Filter Determines the keyword used to filter incoming emails If a keyword filter is specified only emails that contain that keyword in their subject line will be processed Emails that do not contain this keyword will be ignored Note Leave this field empty to forward all emails The keyword cannot contain spaces and can be as long as 20 characters The email will be considered valid for forwarding if the keyword is found at any location in the email subject Message Sender Filter Determines the sender s email address used to filter incoming emails If a sender s email address filter is specified
39. VNS5100 Wireless Notification Alert Center VNS2000 Alert Center Management Software User s Manual Installation Guide Version 1 31 Visiplex Inc 2015 VNS5100 Wireless Notification Alert Center VNS2000 Alert Center Management Software Copyright The product s described in this manual includes copyrighted Visiplex computer programs stored in semiconductor memories and computer files As such these programs may not be copied or reproduced in any manner without the express written permission of Visiplex Inc Disclaimer The information within this document has been carefully checked and is believed to be entirely reliable However no responsibility is assumed for inaccuracies Visiplex Inc reserves the right to make changes to any of the products herein to improve reliability functionality or design Copyright Visiplex Inc Buffalo Grove IL 2015 Notice to User Regarding Radio Frequency Interference This equipment may generate use or radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense About This Manual This VNS5100 and VNS2000 software User s Manual Installation Guide describes the operation installation and setup proced
40. active Administrator Device and or Administrator Email must be valid Message Determines the text of the alert sent as a warning message This text will be added to the pre defined No Activity Warning messages sent by the system Help Display the applicable Help screen 5 2 2 Email Forwarding amp User Information Use this menu item to generate automated alerts when an email is received by the PC running the VNS2000 Server or VNS2000 Client software These email messages can be sent from any source to the MAPI compatible email software like Outlook Express that is set up on the PC running VNS2000 Server or VNS2000 Client software The VNS2000 software will check the Inbox for unread messages and then will process all messages that meet the conditions determined by the Message Keyword Filter and or Message Sender Filter according to one of the following two options 1 Forward to Device The message body will be forwarded as is to the selected device If the device cannot receive alphanumeric messages it will be sent an alert according to its Alert Default Parameters 2 Process with Data Stream Analyzer Server only The message body will be analyzed as a Keyword according to the Data Stream event triggers see Data Stream on page 41 If a match to the message body is found in the keywords database an alert will be sent according to the settings for that keyword From the Setup menu click on Email Forwarding amp User In
41. age followed by the key Press zero and the key to use default alert 6 2 Devices that require selection of pre recorded voice message Please enter 3 digit voice message number followed by the key Press zero and the key to use default message 6 3 Devices that require the user to record a voice message Please record your voice message after the beep Press the key when you are finished 7 Press 0 followed by the key to send an alert according to the Alert Default Parameters assigned to the device or follow the prompt instructions 7 1 Devices that require text message Using the telephone keypad enter a numeric message or press the key followed by the code of an Alpha by Phone message see page 36 Press the to send the alert 7 2 Devices that require selection of pre recorded voice message Using the telephone keypad enter a numeric code representing the number of a Pre Recorded Voice message see page 37 Press the to send the alert 7 3 Devices that require the user to record a voice message Speak your message to the telephone handset Press the to send the alert 4 3 Automated Alerts Server version only 4 3 1 Generate Automated Alerts from Alarm Points Dry Contact Closure Alarm points dry contact closures can be monitored using an optional alarm module or an encoder with built in alarm points Each alarm module or encoder are connected to a specific serial port on the PC running the
42. agi acla Oper cel iii a TEn Fress Fi forl Code Status Reopens Fi i Feba bo breil Details of the main commands and fields on this screen are set out in the following table Serial Port Determines the serial port that will be used to program the pendants Note Selecting a serial port that is already in use by the system will terminate all activities on that serial port Settings Displays the serial port settings Initialization Mode Displays the initial mode of the wireless receiver Pendant Code Decimal Determines the decimal code to be programmed into the pendant Program Program the pendant with the code entered in the Pendant Code Decimal box Auto Increment by Determines if the pendant code should be incremented automatically when more than one pendant is programmed The pendant code will be incremented by the value entered in the adjacent box Check In Determines if and when the pendant should send check in signal to the system Check in interval other than None will cause the pendant to send a Supervision message according to the interval selected Note The listed intervals are the approximate actual Check In intervals and actual check in interval may be different depending in the type of pendant used Contacts Determines the contacts options for the programmed pendant Note Open switch means that the button has to be pressed in for the pendant to be activated Closed switch means that the pendant will
43. and the time interval for monitoring the queue for new alerts The queue will be monitored for new network alerts accordingly and display alerts that are not older than the value indicated in the Ignore Alerts Older than minutes field If the box is checked a popup window will be displayed for each network notification sent I gnore Alerts Older than minutes Determines the time interval after which network alerts will be ignored since they are too old based on the time when the alert was created It is recommended that the time interval will be set to 5 minutes Help Display the applicable Help screen 6 2 1 2 Administration Click on the Administration tab to display the tab below Lontieune five K Cored F Database Location sdimiristration Ardenastiation P rre Details of each of the fields on this tab are set out in the following table Help Administrator Password Determines the password required to login to VNS2000 Client as a user with elevated privileges Display the applicable Help screen 58 6 2 2 Email Forwarding amp User Information From the Setup menu click on Email Forwarding amp User Information to display the following screen Email Fonearding A Wear lafarnmnation Al pve X Cancel User nfomadtion Jere Sra e Append Infomation bo G Ihegarning of Mecrage jEnd of Mecsage e ArHvabe F mml Faig Fommadng ppa Prevent ia Deane Hortagit kerro Fille 4i Mactagper
44. anslated to the appropriate tones For example if you enter R950 it will be translated to 0195140 and the text 2 Tone Code R950 will be added to the Comments field Baud Rate Determines the baud rate of the transmission to the device Available baud rates are 512 bps and 1200 bps Mode Determines the mode of the transmission to the device Various modes may result in different responses by the receiving device mainly pagers alert tones Mode 0 is normally used Format Determines the format of the transmission to the device The most commonly used format is POCSAG Dialout Number Determines the phone number to dial out to and send an alert using a Widearea service provider or telephone dial out service Subscriber I D Determines the subscribers capcode address for the external Widearea service Password Determines the subscriber password if required to send an alert using the Widearea external service Email Address Determines the email address to send the alert to This field is available only when using Email Notification service Remote Terminal Unit RTU Address Determines the address of the remote terminal for integration with an American Signal siren and warning system Repeat Determines the number of times to repeat alerts sent to the device in addition to the original alert Priority Determines the priority that will be assigned to all alerts sent to the device This priority will override any other pri
45. anumeric messages such as alphanumeric display requires additional parameters to display the text message properly the member device s default parameters will be used for formatting the message text The order of the alerts sent to the sequential group member devices is determined by the following parameters 1 Priority assigned to each of the member devices 2 The member device type and subtype in the following order 2 1 Controlled Device Dry Contact Closure Alphanumeric Display Pager Alphanumeric Pager Numeric Pager Tone Only Email Notification Network Notification External Serial Device Wireless Speaker Tone Bell Wireless Speaker Pre Recorded Audio Output Pre Recorded Pager Voice Pre Recorded Wireless Speaker User Recorded Audio Output User Recorded Pager Voice User Recorded NINNNNINNNNNNNNN N RPrRrRrRrFrRFrRFOON OU BW N OU BWNEF O 18 Note Devices that do not allow alert customization and do not have the Allow Customization of Alert Parameters option checked will be processed before devices that allow alert customization and according to the order listed above Follow the steps listed below to add a sequential group device 1 Login to the VNS2000 software as an administrator see Admin Login on page 25 2 Click on Add from the main screen and enter a 4 digit Device ID 3 Select a Device Type according to the type of most of the grouped devices 4 Click on Set as Sequential Group De
46. are not active see Visual Control Panel on page 48 4 4 2 Adding and Monitoring Indicators Visual indicator that represent system devices and events triggers can be added to the Visual Control Panel and provide quick access to device activation or visual indication of an event trigger status It also allows the user to select a background image such as a site map a floor plan or any other image see Visual Control Panel on page 48 Follow the steps listed below to display the Visual Control Panel screen 1 Login to the VNS2000 software as an administrator see Admin Login on page 25 2 From the Tools menu click on Visual Control Panel Follow the steps listed below to select the background image 1 From the Images menu click on Select Image 2 Browse to the image location select the image file and click on Open Follow the steps listed below to add an indicator 1 From the Indicators menu click on Add Indicator As an alternative right click on the background image area and click on Add Indicator 2 Enter a description for the indicator select the indicator type and select the trigger type for event trigger indicator type only 3 Depending on the indicator type enter the Device ID Alarm Point or Pendant that is represented by the added indicator 4 Set the additional settings of the indicator active See Visual Control Panel on page 48 5 Click on Save Follow the steps listed below to edit an indicator 1
47. ata Stream Analyzer protocol which will activate a specific wireless device according to the keyword found in the email message body The email activation supports incoming messages filtering by keyword that must appear on the subject line and or by email sender address Scheduled events which activate individual or multiple wireless devices The VNS2000 Server software supports a weekly schedule with 500 daily events where each event can activate an individual device a common device code capcode device or a sequential group device 2 Manual alerts Dialing in to the telephone line connected to the VNS5100 tone dialing only requires VS5104 option for the VNS5100 The voice prompt will request the caller to enter a device number and the message to be sent and then send it to the wireless device Messages can be numeric or alphanumeric by using the Alpha by Phone feature that allows the translation of a numeric code to an alphanumeric message The VNS2000 Server also support password protected access to each telephone line connected to the VNS5100 in order to allow access to authorized users only Using the optional PC software that allows any user on the network to send a message from their PC requires VNS2000 Network software package 2 4 Device Activation Concepts The VNS2000 Server software support multiple device types while providing almost unlimited flexibility in programming of single device activation or multiple devices act
48. be a member in 5 7 common device code groups assuming the first device code is used for individual access Devices of multiple types can be activated by sending an alert to a sequential group device To create a sequential group device set any of the VNS2000 Server devices as a sequential group device by checking the Set as Sequential Group Device box on the device details screen This assignment will require the device to be associated with a group ID ranging from 01 to 99 Any individual members that are supposed to be accessed using this group should be marked as members of the group by entering that group ID in one of the Membership in Sequential Groups fields Each individual device can be a member in up to 10 sequential groups Individual devices activated by a sequential group device will be activated according to their Alert Default Parameters if their device type is different than the sequential group device type Example If the device type of the sequential group device is Wireless Speaker and a member has a device type of Controlled Device the member device will be activated according to its Alert Default Parameters This rule will apply whenever the parameters used for the sequential group device are not applicable to the individual device Each device can be programmed to allow access using the Alert Default Parameters only by clearing Allow Customization of Alert Parameters n that case the device will be activated immediately with
49. by the system users Maximum Widearea Batch Messages Determines the number of alphanumeric messages that can be sent to the widearea service provider in one phone call communication session using TAP via modem Note Some providers allow only one message per call while others may support multiple messages Multiple messages reduce the number of calls to the service provider and also reduce the time period between sending and receiving the messages Test Page Interval seconds Determines the time in seconds between each test page transmission Voice Pre Page Delay seconds Determines the time delay before streaming voice messages audio to wireless receivers Network Alert Expiration Time minutes Determines the time after which a network alert will be removed from the system queue Once a network alert is removed from the queue network users will no longer be notified of that alert Note The interval is calculated based on alert generation date and time Allow TAP Manual Mode Determines if TAP Manual Mode is allowed when using TAP protocol Send Every NNN Minutes Call Sign Determines the time interval for sending call sign alerts Send to Device Call Sign Determines the device for sending call sign messages see note below regarding device assignment Call Sign File Call Sign Determines the file name to be sent as a call sign File name can be a text file txt or voice file vox or wav Help Display the ap
50. cane tornado sustained high winds acts of war natural disasters etc RWS Should you experience problems with any product we would suggest consulting your system or clock maintenance guide to correct any routine problems such as replacing batteries cleaning contacts checking AC voltage etc If the problem persists please call our technical support department for additional assistance remote diagnostics help etc If your product must be returned for repair our technical service department will provide you with a Returned Material Authorization RMA number and any other special instructions that will allow the repair to be handled as quickly as possible All non warranty products require a purchase order number in addition to an RMA number for repair work to be started For more information or to obtain technical assistance on any warranty or non warranty product please write call fax or email to Visiplex Inc 1287 Barclay Boulevard Buffalo Grove IL 60089 Phone 847 229 0250 or 877 918 7243 Fax 847 229 0259 E mail support visiplex com Website www visiplex com Business Hours Monday Friday 9 00 AM 5 00 PM Central Time 62
51. cation Syetem detrg Secordiay Sener Line Settings Hemm Gherces dirmi amn Huamini of Rings to Wian for Annem 0 Ho Answer Busy Hotey Count 3 Halip every tecoreda UA Details of each of the fields on this tab are set out in the following table Number of Rings to Wait for Answer Determines after how many rings an outgoing call will be considered as not answered by the called party 28 No Answer Busy Retry Count Determines the number of times the system will dial out to send a message to the called party if a busy signal is received or the call is not answered by the called party Retry every seconds Determines the time in seconds between each dial out retry to send a message to the called party Help Display the applicable Help screen 5 2 1 5 Messages Server version only Click on the Messages tab to display the tab below Te E e gt ee oe Ciatabace Location Sate Sethian Secondary Sewn Line Seting Hirida Cevces Ainiin Message Haorimum Pre Necorded Voice Memege ime recondit 615 i Hamm Wilier Doich Harrap Tect Page interval secomdak 15 Network Almi Expeation Time minutes 005 gt Aiow TAP Harul Kuen hag Send avery Mines Tord ta Devic Details of each of the fields on this tab are set out in the following table Maximum Pre Recorded Voice Message Time seconds Determines the maximum length in seconds of voice messages that can be recorded
52. ctive flashing indicator that is corresponding to an alarm point or wireless pendant When the event is closed the audible alert will be canceled if still active and the indicator will stop flashing The operator activity will be logged by the system for future report generation can be identified by the Windows user name Note Manual alert confirmation and event closing do not change the physical or actual status of the event trigger represented by the respective indicator Display the applicable Help screen To add an indicator click on Indicators and the click Add Indicator This command is also available by right clicking on an empty area of the Visual Control Panel To edit an indicator select the indicator you wish to edit and Edit I ndicator This command is also available by right clicking on an indicator 49 The icon associated with each indicator is determined by the trigger type assigned to the indicator Standard Device SB Alarm Point el Wireless Pendants amp Compact Transmitters The following screen will be displayed izumi Control Panel Indicator 000 ercrpien darn O02 hida pp Ey ei riy Ige ppn Elyn Pore Alarm Pow o2 Tast Colo alsm 002 Charge bnedecabor Stabux domain w Coplay Doimi on Dowble Oleck wo Acta Details of each of the fields on this screen are set out in the following table Description Determines the indicator description as will be displayed on the screen T
53. d sought is ABC and the string received on the PC serial port is abc it will be detected as a match only if this option in not checked Exact Match Only Determines if the keyword search should be for an exact match or if the sought string can be a portion of the string received on the PC Serial port For example if the keyword sought is BCD and the string received on the PC serial port is ABCDE it will be detected as a match only if this option in not checked Page Priority 41 Determines the default priority of the specific keyword Note If the priority is different than Source it will override the priority assigned to the serial port that received the string For example unless the priority is different than Source if the serial port receiving the string has a priority of 3 the alert priority will be 3 Use Device Default Settings Determines if the alert sent to the designated device should use the device alert default parameters Note If this option is checked the Message Text is ignored Active Determines if the keyword search is active Note If the keyword search is not active no alert will be generated when the keyword is detected Display the applicable Help screen Click on Copy to copy the selected message in to the selected range of messages If required the device ID can be sequentially incremented by 1 when the message is copied in to the selected range 5 4 3 Wireless Pendan
54. detected from the pendant Note This timeout counter is reset according to the setting of the Reset No Activity Timeout by Secondary Status Events field Multiple button 900 MHz pendants from the EN series will reset the timeout counter when any of the pendants buttons is activated Reset No Activity Timeout by Secondary Status Events Determines which wireless events will reset the no activity timeout If this box is not checked the timeout will be reset by primary events activation and cancel only Otherwise the timeout will also be reset by automated secondary events Supervision tamper and low battery signals To monitor device activation only clear this check box To monitor device operation and functionality check this box Elevate Calls to Device Determines the device that should receive an alert if a call is not canceled within the time specified in Call Elevation Timeout field Note If the selected device does not support alphanumeric messaging the alert will be generated according to the device alert default parameters Call Elevation Timeout minutes Determines the time period 1 9999 minutes after which an alert will be sent to the designated device if the call is not canceled during that period of time Report Low Battery to Device Determines the device that should receive an alert when low battery is detected on the pendant Note If the selected device does not support alphanumeric messaging the alert will b
55. different than Source it will override the priority assigned to the source generating the alert For example unless the priority is different than Source if the source generating the alert has a priority of 3 the alert priority will be 3 Determines if the message is active and available to users Help Display the applicable Help screen 5 3 3 Wireless Pendants Locators Use this menu item to display the screen that lists the Wireless Pendants Locators and allows you to set a description for each one of the locators The locator description will be added to the message sent by a wireless pendant and therefore will provide the location of the pendant in addition to the pendant s message When a supported pendant is within the range of a locator it adds the locator s ID to its pre programmed message The VNS2000 Server software analyses the locator ID and converts locator s ID to the locator s description and sends it to the pre assigned device For example if locator 001 description was programmed as 2nd Floor and the wireless pendant was programmed with a message of Mr Smith the message to the pre assigned alphanumeric device will be Mr Smith 2nd Floor From the Preset Messages menu click on Wireless Pendants Locators Select the locator you wish to edit and click on Edit to display the following screen Wireless Pendants Locators Locator 001 Edil x Bae E Cer Hep Diener Rumkbre 1 Flees S Mear
56. e 1 From the Setup menu click on Email Forwarding amp User Information 2 Select the email forwarding settings on the VNS2000 software see Email Forwarding amp User Information on page 31 3 Send an email from any source to any of the email accounts monitored by email software installed on the PC running the VNS2000 software and verify that an alert was generated 4 4 Monitoring Events 4 4 1 Monitoring and Printing Events All system events such as sending alerts to devices activation of alarm points activation of wireless transmitters and receiving of data via the serial port can be monitored using the one of the following screens 1 System Monitor this screen lists all system events including activation of event triggers that are not active If required all events can be printed as a report or using the online printing option see System Monitor on page 48 2 Visual Control Panel this screen provides a visual presentation of event triggers and system devices as icons on an optional site map floor plan or other image The indicators can represent a system device an alarm point or a wireless transmitter The indicators provide quick access to selected system devices or audio and visual indication of an event trigger status by playing an audio WAV file and flashing the indicator when the respective event trigger is activated The lower section of the screen also lists all system events not including event triggers that
57. e Email Download box is checked In that case uncheck the Force Email Download box In addition make sure the email client software is started automatically by Windows stays open at all times and set to check for emails periodically see mail options under the email client software 2 Some email client software may not mark messages as read and therefore messages will be re transmitted endlessly by the VNS2000 software In that case check the Delete Messages After Processing box to move the processed messages to the Deleted Items folder 3 Most email client software have a security function that prevents automated access to the email system This function has to be disabled to allow proper operation of the VNS2000 software when the Email Forwarding feature is used 32 5 2 3 System Configuration Server version only Use this menu item to configure and setup the system serial ports and telephone lines These settings are divided into few categories 1 Serial Port Settings 2 Line Settings 3 TX Coverage Test 5 2 3 1 Serial Port Settings Use this menu item to display the configuration screen of the system s serial ports for communication with an external system Communication via RS232 serial communication allows the system to receive an automated alert paging request from an external system using serial communication based on serial data protocols In some cases the system can send data to an external system in order to activate th
58. e VNS2000 Server software Exception Device activation requests using the VS4800 serial ports or the telephone lines connected to the VS4800 telephone interfaces cannot be monitored or responded to by the VNS2000 Server software In these cases the device will have to be programmed on the VS4800 instead of on the VNS2000 Server The VNS2000 Server software will only archive the paging activity resulted by such device activation requests If this is a concern consider the VNS5100 instead of the VS4800 as preferred solution 2 2 Supported Alert Types The VNS2000 Server software supports the activation of the following alert types to wireless devices email subscribers telephone subscribers and network PC clients 1 Wireless Speakers e Embedded tones and bells activation of tones and bells stored in the wireless amplifier speaker memory by accessing the tone or bell ID e Pre recorded voice alerts activation of voice alert that is stored on the PC hard drive and played through the encoder as live voice alert The user is required to select from a list of voice messages stored on the PC hard drive e User recorded voice alerts activation of customized user recorded voice alert that is recorded by the user before sending the alert to the wireless speaker Note Only the latest user recorded voice alert is saved Controlled Device e Activation of devices that have ON and OFF status controlled by 12VDC power supply including strob
59. e device that should receive an alert when no activity is detected from the alarm point within the specified in No Activity Timeout field Note If the selected device does not support alphanumeric messaging the alert will be generated according to the device alert default parameters No Activity Timeout minutes Determines the time period 1 9999 minutes after which an alert will be sent to the designated device if no activity is detected from the alarm point Note This timeout counter is being reset every time an activity is reported by the alarm point Elevate Calls to Device Determines the device that should receive an alert if the alarm is not canceled within the time specified in Call Elevation Timeout field Note If the selected device does not support alphanumeric messaging the alert will be generated according to the device alert default parameters Call Elevation Timeout minutes Determines the time period 1 9999 minutes after which an alert will be sent to the designated device if the alarm is not canceled during that period of time Alarm Point Description Determines the alarm point description used by the system when reporting no activity Activation Plan Determines the active or non active schedule for the alarm point by weekday or specific hours in a weekday Note When the To Hour is earlier than From Hour the system will assume it applies to the next day For example if you set the schedule to from 09 00 AM to
60. e generated according to the device alert default parameters Momentary Switch Pendant Call Cancellation by Pendant Code Determines if the pendant is of a momentary switch type that cannot report cancellation or cancellation is reported immediately as the button is released In such a case the call cancellation can be performed by another pendant with the code ID entered in this field Note Cancellation using multiple button 900 MHz pendants from the EN series is not recommended since each button generate the same Pendant Code Momentary Switch should be checked for multiple buttons pendants Otherwise the release of one buttons will be registered as Cancel for other buttons If no pendant is used to cancel the call enter 0000000 as pendant Code Pendant Description Determines the pendant description used by the system when reporting no activity Activation Plan 43 Determines the active or non active schedule for the pendant by weekday or specific hours in a weekday Note When the To Hour is earlier than From Hour the system will assume it applies to the next day For example if the schedule is set from 09 00 AM to 07 00 AM it will apply from 09 00 AM to 07 00 AM on the following day Page Priority Determines the default priority of the specific pendant Use Device Default Settings Determines if the alert sent to the designated device should use the device alert default parameters Note If this optio
61. e lights and sirens The activation can be assigned with a time interval after which the device will be deactivated Dry Contact Closure Activation of devices that have ON and OFF status controlled by dry contact closure The activation can be assigned with a time interval after which the device will be deactivated Alphanumeric Display e Activation of alphanumeric displays that can display an alphanumeric message using different formats and effects Pager e Alphanumeric activation of alohanumeric pagers e Numeric activation of numeric only pagers e Tone only activation of tone or vibrate pagers e Voice pre recorded activation of voice alert that is stored on the PC hard drive and played through the encoder as live voice alert The user is required to select from a list of voice messages stored on the PC hard drive Note This feature requires two tone voice pagers e Voice user recorded activation of customized user recorded voice alert that is recorded by the user before sending the alert to the voice pager Note This feature requires two tone voice pagers Email Notification e Sending email messages to email subscribers When the device is activated the VNS2000 Server will send an email message to the email address assigned to the device This feature also provides email notification to cell phones or any other device that can receive an email message Note This feature is available for the VNS5100 system onl
62. e received from dry contact closures alarm points wireless pendants amp compact transmitters activation requests via serial communication protocols such as VISIPLEX and TAP keyword based activation requests via serial communication using Data Stream Analyzer protocol and analog telephone lines or extensions connected to the VNS5100 telephone interfaces 1 2 The received data is processed by the VNS2000 Server software which generates the required alerts according to the event triggers programming and system programming 1 3 The VNS2000 Server archives the events in order to provide visual and audible indications using the Visual Control Panel and System Monitor screens The archived events are also used for generating activity reports 1 4 All databases are stored on the PC hard drive and memory 2 VNS2000 for Desktop Encoders Add On software to the VS4800 Wireless Voice amp Data Paging encoder 2 1 The VS4800 receives all inputs from systems connected to it The data can be received from dry contact closures alarm points wireless pendants amp compact transmitters activation requests via serial communication protocols such as VISIPLEX and TAP keyword based activation requests via serial communication using FreeText similar to Data Stream Analyzer protocol and telephone lines connected to the VS4800 telephone interfaces 2 2 If the VS4800 internal databases are programmed to respond to the received data it will process the receiv
63. ed data accordingly and activate the appropriate wireless devices 2 3 The VS4800 reports dry contact closure alarm points activity wireless pendants amp compact transmitters activity and paging activity to the VNS2000 Server software 2 4 The VNS2000 Server archives the events reported by the VS4800 in order to provide visual and audible indications using the Visual Control Panel and System Monitor The archived events are also used for generating activity reports 2 5 If the VNS2000 Server databases are also programmed to respond to the dry contact closure or wireless pendants amp compact transmitters event reported by the VS4800 it will also process the received data and will generate the required alerts according to the event triggers and system programming stored in the VNS2000 Server databases Note Configuration 2 can cause duplicated device activation if both VS4800 and VNS2000 Server software are programmed to respond to dry contact closure alarm points and wireless pendants amp compact transmitters activity reported by the VS4800 It is highly recommended that only the VNS2000 Server software will be programmed to respond to the dry contact closure alarm points and wireless pendants amp compact transmitters activity which will provide the most flexible programming options while avoiding duplicated device activation In that case there is no need to program any devices on the VS4800 and all devices should be programmed on th
64. em and generate activity on these systems Each serial communication protocol may have options that are applicable to that protocol only and can be set accordingly The Local TX and Alarm Module protocols also allow or require an assignment of an alarm points range to each encoder or alarm monitoring module The Local TX also used to set the transmission time period for wireless clocks From the Setup System Configuration menu click on Serial Port Settings Select the serial port you wish to edit and click on Edit to display the following screen Serial Port Selling COM Port O01 Edit fe cee Xo cance a Prateek La 1 Sapo Sl Dabla E Fane Hee Slepbeis 1 Deccipias OOM ill Lipase Page Papaity Davics ID Langit r omni aban Typa Process Heriage trom Chances j Limi Mecsage Length to Chachenn Fijian Jimi vl Aay aml Morte Alm Pools hiom O i Vabi C Send Time Sprchwonization Signal between snd lith Sicima Hinia Kep al Details of each of the fields on this screen are set out in the following table Protocol Determines the RS232 communication protocol running on the serial port See Appendices A to C on page 61 Speed Determines the RS232 serial port speed Baud rate Databit Determines the RS232 serial port databits Stopbits Determines the RS232 serial port stopbits Description Determines the serial port description for system reports Priority Options Determines the default priority of a
65. epe Teak Bukra 1 Flex 5 South F Active Details of each of the fields on this screen are set out in the following table Description Determines the locator description for easy identification of each locator Message Text Determines the location information that will be added to the pendant message and sent by the system Active Determines if the locator is active and its location information should be added to messages sent by pendant Help Display the applicable Help screen 5 3 4 Pre Programmed Text Server version only Use this menu item to display the screen that lists the Pre Programmed Text and allows you to set phrases that will be available to all PC VNS2000 software users These phrases can be used instead of typing the message text for alphanumeric devices and provide easy and quick access to commonly used text messages After these phrases are programmed any PC user can have immediate access to them by clicking on the Add Text button available on the Alert Confirmation screen or 38 Device Add Edit screen see page 13 These phrases can be added before or after text that was already entered in the message box From the Preset Messages menu click on Pre Programmed Text to display the following screen Details of each of the commands on this screen are set out in the following table Add Add a new phrase Edit l Edit the selected phrase Delete Delete the selected phrase
66. erts 19 4 2 1 Generate User Attended Alerts from PC 19 4 2 2 Generate User Attended Alerts from Telephone 20 4 3 Automated Alerts 21 4 3 1 Generate Automated Alerts from Alarm Points Dry Contact Closure 21 4 3 2 Generate Automated Alerts from Serial Data RS232 21 4 3 3 Generate Automated Alerts from Wireless Pendants and Push Buttons 22 4 3 4 Generate Automated Alerts by Pre Programmed Schedule 22 4 3 5 Generate Automated Alerts from Incoming Email 22 4 4 Monitoring and Printing Events 23 4 4 1 Monitoring and Printing Events 23 4 4 2 Adding and Monitoring Indicators 23 4 5 General Tasks 24 4 5 1 Device Supervision Schedule 24 5 1 File Menu 25 5 1 1 Hide 25 5 1 2 Admin Login 25 5 1 3 Admin Logout 25 5 1 4 Exit 25 5 2 Setup Menu 25 5 2 1 Configure 26 5 2 1 1 Database Location 26 5 2 1 2 System Settings 27 5 2 1 3 Secondary Server 28 W 5 2 1 4 Line Settings 28 5 2 1 5 Messages 29 5 2 1 6 Device 30 5 2 1 7 Administration 30 5 2 2 Email Forwarding amp User Information 31 5 2 3 System Configuration 33 5 2 3 1 Serial Port Settings 33 5 2 3 2 Line Settings 35 5 2 3 3 TX Coverage Test 35 5 2 4 System Maintenance 36 5 2 4 1 Register Replacement System 36 5 2 4 2 Register System Update 36 5 3 Preset Messages Menu 36 5 3 1 Alpha by Phone Messages 36 5 3 2 Pre Recorded Voice Messages 37 5 3 3 Wireless Pendants Locators 38 5 3 4 Pre Programmed Text 38 5 4 Event Triggers Menu 39 5 4 1 Alarm Points 39 5 4 2 Data Stream 41 5 4
67. es the device that should receive an alert when the day of the week and time matches the event day of the week and time Note The alert will be generated according to the device alert default parameters Event Time Determines the time of day when the event will be activated and an alert will be generated Page Priority Determines the default priority of the specific event Active Determines if the event is active Note If the event is not active no alert will be generated when the days of the week and time match the event day of the week and time Display the applicable Help screen 5 5 Tools Menu Server version only The Tools menu provides access to the following menu items 1 Device Database Programmer 2 900 MHz Wireless Pendants Programmer 3 System Monitor 4 Visual Control Panel 5 5 1 Device Database Programmer Use this menu item to display the screen that allows you to program multiple devices as long as they have an identical or sequential device Code The device code increments can be specified and the starting device code is determined by the From Device Code field If required the device serial number increments can also be specified and the starting device serial number is determined by the From S N field From the Tools menu click on Device Database Programmer to display the following screen 45 fa Malabar Frepraninner i l P de fd bo E cee y Fiom Device Dp OE To Device 10 UAE innamen n
68. es the time transmitted to the clocks Therefore it is important that the time settings of this PC time zone daylight saving settings date and time will be accurate at all times Synchronization Mode Protocol Options Sets the synchronization mode in order to support wireless clocks on site Note This feature requires an encoder supporting time synchronization Signal Timing Protocol Options Sets the synchronization signal timing in order to support wireless clocks on site Note This feature requires an encoder supporting time synchronization Synchronize Protocol Options Sets the encoder time according to the PC time Note This feature requires an encoder supporting time synchronization Use Secure Mode Key of Protocol Options Determine if alerts sent by the system are encrypted using the specified key Note All devices using the selected serial transmitter must be set to the selected key and support secure mode Force After Page Delay seconds Protocol Options Determine if a delay should be used between each paging request and the length of the delay in seconds The delay will be used for all devices using the selected serial transmitter Note The delay may be required when repeaters are used or whenever required for proper system operation Output I D Suffix Protocol Options Determines the character that will be sent by the system when sending ID TAP protocol only The default character is lt CR gt A
69. filter To Device Determines the end of the device range filter From Date Determines the beginning of the date range filter To Date Determines the end of the date range filter Sort By Determines the sort field and sort order Include Non responsive Device Only Determines if report should include the supervision request results for all supervised devices or only for devices that did not respond to the supervision request Help Display the applicable Help screen 5 6 5 Device Database Report From the Reports menu click on Device Database Report to display the following screen Device Database He port Fiom Devices DUTI Te D ma 255 Dawes lpp Al Dase Types we Sipthom gev A Fiom Hevea Ligde LOI l Dire bodi TIN Baud Hale Al a Hade Al Enemal A SF Dhoaluagl Huair Suber O UU Dierted t Deewecw lza Time Slamp Al Drace r Achwe Al Guprivismi Al Sequential Group mirna Pewee Al se Hombathp m Group Al Drzenie Locslion SH gal Bye Dina l r EE i a w Details of the main fields on this screen are set out in the following table From Device Determines the beginning of the device range filter To Device Determines the end of the device range filter Sort By Determines the sort field and sort order Help Display the applicable Help screen For information on all other fields see Adding or Editing Devices on page 13 53 5 6 6 Alarm Points Database Report From the Reports me
70. formation to display the following screen mail Forearding A User Information Sa E Caia ty Hank Liter blooms LP Append brdormaetion 10 w Achyabe Emal Foead Fieni Tp Peira bo Ore Hiirega Permai Hiiti Herse Sender Filter Include Emal Header etait in Merrage Chack for Uruaad Macesoae Every O Mirulas Force F mail ra Delete Mecsages Aher Processing Details of each of the fields on this screen are set out in the following table User Information Determines a string of characters that may be appended to any alphanumeric alert sent by the VNS2000 user Append Information to Determines if user information should be appended to alphanumeric alerts and if it should be appended before or after the alphanumeric alert text Activate Email Forwarding Determines if unread messages in your email software inbox should be sent as an alert to the device entered in the Send to Device field or if the email message body should be processed according to the Data Stream Analyzer settings 31 Forwarding Type Server version only Determines if the email message should be forwarded to a specific device or if the email message body should be processed according to the Data Stream Analyzer settings Send to Device Determines the device that should receive the email message Note This field is located to the right of the Forwarding Type Message Keyword Filter Determines the keyword used to filter incoming ema
71. g screen Alpha by Phone M eniapes Mectape 001 Edit E e X cond te Hert ge ml Place cal Page Piti Bouge Acti Details of each of the fields on this screen are set out in the following table Message Text Determines the alphanumeric message that will be sent when the user enters the message code preceded by asterisk 36 Page Priority Determines the default priority of the specific message Note If the priority is different than Source it will override the priority assigned to the line that received the call For example unless the priority is different than Source if the line receiving the call has a priority of 3 the alert priority will be 3 Active Determines if the message is active and available to users Display the applicable Help screen Click on Copy to copy the selected message in to the selected range of messages 5 3 2 Pre Recorded Voice Messages Use this menu item to display the screen that lists the Pre Programmed Voice Messages and allows you to record a voice message for each one of the message codes Pre Programmed Voice messages allow sending pre recorded voice alerts by entering a numeric code using the caller s telephone keypad The message code can be up to 3 digits long These messages can be activated by entering a numeric code using the caller s telephone keypad from any PC running VNS2000 software or automatically as a result of an event trigger For example
72. he optional wall mount L bracket allows mounting the magnetic antenna on the side of a building or other structure providing the roof s overhang is not excessive 3 3 Base Station Outdoor Antenna Kit VS654 Installation 1 To achieve maximum performance for your outdoor antenna choose a location that is unobstructed by trees branches power lines etc Never mount the antenna where there is a signal reflecting surface such as metal power lines mirrored glass etc 2 Choose a location that is easily accessible in case you need to perform maintenance on the antenna 3 For optimal performance make sure the antenna is installed at an elevation that will provide sufficient clearance to allow your antenna to radiate without interference 4 Itis recommended to mount the antenna where the path of the antenna cable is straight and as close as possible to the system transmitter Do not coil up 100 feet of coaxial cable when only 20 feet of cable is required Use a RG 8U coax cable that is specified as Low Loss to minimize power loss 5 The antenna may be mounted vertically upward NEVER horizontally 6 Install the grounding kit provided with the VS654 antenna kit 3 4 VNS5100 Slave Encoder Desktop Encoder and External Transmitter Installation 1 Install a UPS power backup to protect the system from power outages and surges 2 For VNS5100 connect the slave encoder RS232 serial port usually marked as RS 232 or COM1 to the VNS510
73. he text message properly the default device parameters will be used for formatting the Message Text If a designated device such as controlled device cannot receive a text message the device will be activated with its default alert If the device support Text to Speech and this feature is installed the text message will be converted to voice message and send to the designated device 6 3 Help Menu The Help menu provides access to the following menu items 1 Help Topics 2 About 6 3 1 Help Topics From the Help menu click on Help Topics to display the help screen Use the Contents Index or Find tabs to locate the information you are looking for 6 3 2 About From the Help menu click on About VNS2000 to display the following screen YH TA Cheri Wetman 1 50 Send Number SA eae All ighi reseed 2005 RENE BAY VEE On Uk This screen provides information regarding the software version and serial number 60 Appendices 7 1 Appendix A VISIPLEX Serial Communication Protocol Command format PnnnnM lt CR gt P Fixed prefix must be capital P nnnn 4 digit valid device number Device number can be less than 4 digits if the serial port is configured with the appropriate Device ID length M Alphanumeric message Note The message is ignored if the Allow Customization of Alert Parameters box on the device settings was cleared and the Alert Default Parameters will be used to generate the alert to the device
74. ice If the device cannot receive alphanumeric messages Such as speaker strobe light etc the device will be activated according to its Alert Default Parameters see page 13 From the Event Triggers menu click on Data Stream Select the alarm point you wish to edit and click on Edit to display the following screen Serial Part Cte Sinan Dala Stream GOL Erit A pve x Cancel T eb Send to Device DE Leyma Alarm Mereage Test Alam on Budding 1 Plo 5 Cane Sensitive Exact Match Page Priority Source Ura Device Dalah Setting Active Details of each of the fields on this screen are set out in the following table Send To Device Determines the device that should receive an alert when the keyword is detected within the string received on the serial port Note If the selected device does not support alphanumeric messaging the alert will be generated according to the device alert default parameters Keyword Text Determines the keyword that should be sought for in the string received on the PC serial port If the keyword is found an alert will be sent to the designated device Message Text Determines the alphanumeric message that will be sent to the designated device Note If this field is left empty the alphanumeric message will be the same as the string received on the PC serial port Case Sensitive Comparison Determines if the keyword search should be case sensitive For example if the keywor
75. ice message Access Password Determines the numeric password up to 10 digits required to access the system and send an alert using the selected telephone line Note If no password is specified users dialing in to the system are not required to enter a password Page Priority Determines the default priority of alerts generated by requests received on the selected line Help Display the applicable Help screen 5 2 3 3 TX Coverage Test Use this menu item to send test alert to the devices selected on the VNS2000 main screen The system will send an alert to each of the selected devices allowing the user or installer to perform a site survey and verify reception See page 29 for additional related system settings From the Setup System Configuration menu click on TX Coverage Test to display the following screen THR Z000 Syston Mtessapys i Sok lel pape be ane eos pas Loan bo alg i Conce 35 5 2 4 System Maintenance Use this menu item to perform system updates and maintenance tasks These tasks are divided into few categories 1 Register Replacement System 2 Register System Update 5 2 4 1 Register Replacement System Use this menu item to register a replacement system encoder in case the original system encoder failed From the Setup System Maintenance menu click on Register Replacement System to display the following screen Repitter Replacement System Pinace ended Seal Numer k i 5
76. ils If a keyword filter is specified only emails that contain that keyword in their subject line will be processed Emails that do not contain this keyword will be ignored Note Leave this field empty to forward all emails The keyword cannot contain spaces and can be as long as 20 characters The email will be considered valid for forwarding if the keyword is found at any location in the email subject Message Sender Filter Determines the sender s email address used to filter incoming emails If a sender s email address filter is specified only emails that were received from that email address will be processed Emails that were not received from that email address will be ignored Note Leave this field empty to forward all emails The sender s email address can be as long as 100 characters Include Email Header Details in Message Determines if the email header information sender s name subject date and time should be sent to the device with the email contents Check for Unread Messages Every NNN Minutes Determines the time interval to check for unread messages in the email software inbox Force Email Download Determines if VNS2000 should automatically try to connect to your email service and download new messages Otherwise email messages will have to be downloaded manually or the email software should be left running and configured to check for new messages periodically See notes below for more details Delete Me
77. incoming serial data is received 1 Login to the VNS2000 software as an administrator see Admin Login on page 25 2 Verify that the external unit is connected to the PC serial port Identify the serial port COM1 COM2 etc 3 Set the protocol running on that port to the protocol supported by the external unit If the external unit does not support any of the standard serial protocols set the protocol to Data Stream Analyzer Set the other serial communication settings as required see Serial Port Settings on page 33 4 Send data from the external unit to the PC running the VNS2000 Server software and verify that an alert was generated 4 3 3 Generate Automated Alerts from Wireless Pendants and Push Buttons Wireless compact transmitters pendants push buttons and sensors can be used to generate manual or automated alerts These wireless transmitters can be activated by users or automatically when they sense an opening of a window or door motion or smoke When a wireless transmitter is activated it sends a wireless signal that is received by the wireless receiver connected to the PC running VNS2000 Server The signal contains the wireless transmitter ID and is compared to the list of wireless transmitters programmed into the VNS2000 Server software If a match is found the VNS2000 Server software can generate an alert according to the programming applicable to the detected wireless transmitter ID see Wireless Pendants amp Compact Trans
78. isible to the users Note This feature is useful when there is a need to prevent users from sending alerts to some devices or when there is a need to reduce the number of devices displayed to network users For example it may be useful to hide the members of a sequential group when access is allowed or required only through the sequential group device Hidden devices are not visible to client users Other user can select if to display the hidden devices Hidden devices are fully operational and accessible to event triggers and email forwarding Alert Default Parameters Each device can be assigned with default parameters that determine the alert sent to the device The available parameters will change based on the device type and Speaker Type Receiver Type Pager Type Audio Type The following parameters are available for the following devices e Wireless Speaker Alert Type Determines the type of tone This applies to Tone Bell alerts only Alert Length Determines the length of tone This applies to Tone Bell alerts only Alert Level Determines the audio level of the tone Alert Repeat Determines how many times the tone and length combination should be repeated This applies to Tone Bell alerts only Alert Delay Determines the delay between each repeat of the tone and length combination This applies to Tone Bell alerts only Pre Recorded Voice Message Determines the ID of the voice message to be played when the device is acces
79. ivation The device activation is based on a set of rules that determines which wireless devices will be activated what alert will be sent to them and in which order the devices will be activated 1 Each device is assigned with a Device Type which is the general category of the device Some devices may also require an assignment of a sub category for example a wireless speaker can be a Tone Bell speaker Pre Recorded speaker or User Recorded speaker 2 Each device is assigned with Alert Default Parameters settings These settings are used for three purposes 2 1 2 2 2 3 10 Simplify and reduce the number of steps required to send an alert by allowing the user to apply pre programmed parameters Provide unattended activation of complex alerts by using the default parameters to send the alert Determining the type of alert sent to a device when it is activated by using a sequential group A Sequential group may include devices of different types The Alert Default Parameters allow the system to activate a device even if its device type is different than the device type of the sequential group device Devices of the same type can be activated by sending an alert to their common device code Each wireless device usually has 6 8 device codes where the first one is used for individual access to the device and the other device codes can be used to group multiple device of the same type for group access Each individual device can
80. ization of Alert Parameters box on the device settings should not be cleared If the customized message is sent to a device that requires additional information in order to format the message such LED display the Alert Default Parameters will be used to format the text message lt CR gt Carriage Return ASCII 13 Serial Input and Output Terminal Output VNS2000 Server Response 61 General Information 8 1 Warranty Unless otherwise specified at the time of original purchase all equipment is warranted as to quality and performance for one year from the date of original shipment from our factory This factory warranty covers all parts software and or labor as specified at time of purchase at our factory as well as return shipping to you the customer but does not apply to any batteries or other damage resulting from abuse of the equipment Warranty coverage excludes free replacement of cosmetic items such as clips logos etc The warranty is void if 1 There is evidence of abuse to the equipment i e corrosion unusual physical damage signs of exposure to temperatures outside the range of specifications etc The equipment contains an unauthorized modification Identification numbers on the printed circuit boards or chassis have been altered or removed Evidence of the product having been exposed to or submerged in water Equipment is damaged through acts of God including but not limited to flood lightning hurri
81. lerts generated by requests received on the selected serial port Device I D Length Options Determines the length of the device field in for alert requests using protocols such as Visiplex Dukane and COMP2 Communication Type Options Determines the communication direction between the system and the external system connected to it via serial communication This will determine if the system will receive alert requests from the external system or send alert request to the external system All protocols allow Input but Visiplex Data Stream Analyzer COMP1 and COMP2 also allow Output which will allow sending alert request or data to the external system if it supports the selected protocol 33 Process Message from Character Options Determines if the message received will be sent as is or if some characters will be truncated from the message to the device Note This feature applies to alohanumeric alerts request and is helpful when connecting to systems that send characters at the beginning of the message that are not required Limit Message Length to Options Determines if the message received will be sent as is or if only a specific number of characters will be sent to the device as the message starting at the character indicated in Process Message from Character field Note This feature applies to alohanumeric alerts request and is helpful when connecting to systems that send characters at the end of the message that are no
82. m Monitor Queue every seconds Determines if the specific copy of VNS2000 should monitor the network alerts queue and the time interval for monitoring the queue for new alerts The queue will be monitored for new network alerts accordingly and display alerts that are not older than the value indicated in the Ignore Alerts Older than minutes field If the box is checked a popup window will be displayed for each network notification sent Note It is recommended that the administrator will not enable this setting on the VNS2000 Server as it is usually not attended I gnore Alerts Older than minutes Determines the time interval after which network alerts will be ignored since they are too old based on the time when the alert was created It is recommended that the time interval will be set to 5 minutes Display the applicable Help screen 26 5 2 1 2 System Settings Server version only Click on the System Settings tab to display the tab below Continue fl sme Cees o eb Gatebane Location irem Sehran bendy Sere Line Senge Herager ences admmnataton yili Ga lban Spotem l Enable tuner Chori ie iler Pagny Poi pisn honin anc ii an Pan Derploy Syrin Hirshi ton S hirii Donley Winuel Contra Panel on marp lilin Leng leona on Visual Canine Panel Hequde Adeesbolo Lijena bod Verda Certi Pane Mothers Yaua Canta Pane hiom Backqound Color Tet lz Viewal Corina Painel beeicats Meda Tart Cahn C fiho Algi
83. messages VNS5100 supports up to 1000 messages User programmable 500 alarm messages with activation schedule VNS5100 supports up to 1000 messages User programmable 500 wireless transmitters messages with activation schedule VNS5100 supports up to 1000 messages Weekly event schedule with 500 daily events for scheduled activation of system devices Forwarding of user email messages to a designated system device Individual and group device access Pre programmed phrases for quick alohanumeric messaging Synchronize analog and digital wireless clocks Event monitoring archiving and reporting capabilities Visual representation of alarm points and wireless transmitters activation 2 VNS5100 Hardware e Intel processor based PC with Windows XP Professional operating system e Two RS232 serial ports 1 3 Optional Features 1 VNS2000 Software 1 1 VNS2000 Server for Desktop encoders e VNS2000 Client software for network users access from any PC on the network 1 2 VNS5100 e VNS2000 Client software for network users access from any PC on the network Device activation based on automated Keyword match via serial communication or email messaging Alpha by Phone messages for alphanumeric messaging using telephone numeric keypad Wireless devices supervision Wireless pendants locators Voice messages via dial out to PABX or telephone subscribers Voice messages to audio amplifiers Email messaging to email and cell phone subscribers Network messaging to VNS200
84. mitters on page 42 Each wireless transmitter can be monitored according to an individual activation plan based on weekday and or hour range Follow the steps listed below to generate an automated alert when a wireless transmitter is activated 1 Login to the VNS2000 software as an administrator see Admin Login on page 25 2 Verify that the wireless receiver external unit is connected to the PC serial port Identify the serial port COM1 COM2 etc 3 Set the protocol running on that port to Wireless 900 or Wireless depending on the type of wireless transmitters and receiver used Set the other serial communication settings as required see Serial Port Settings on page 33 Note Default settings are usually 9600 8 None 1 4 From the Event Triggers menu click on Wireless Pendants amp Compact Transmitters 5 Program the wireless transmitter on the VNS2000 Server software see Wireless Pendants amp Compact Transmitters on page 42 6 Activate the programmed wireless transmitter and verify that an alert was generated 4 3 4 Generate Automated Alerts by Pre Programmed Schedule Scheduled events can be used to generate automated alerts based on the weekday and the time of the day These events are activated automatically by the VNS2000 Server software when the system s weekday and time matches the weekday and time of a programmed event The events activate a designated device according to the device s Alert Default Parameters
85. n is checked the Message Text is ignored Active Determines if the pendant is active Note If the pendant is not active no alert will be generated when the pendant is activated Display the applicable Help screen Click on Copy to copy the selected message in to the selected range of messages If required the device ID can be sequentially incremented by 1 when the message is copied in to the selected range 5 4 4 Scheduled Events Use this menu item to display the screen that lists the Scheduled Events triggers and allows you to set a device for each event The Scheduled Events triggers allow sending an automated alert to a device when its schedule day of the week and time matches the current day of the week and current time Each day can have up to 500 events and each event activates the pre assigned device according to its Alert Default Parameters see page 13 Multiple schedules can be managed by saving them under different names and a schedule can be reactivated later by loading it using the Open command From the Events Triggers menu click on Scheduled Events to display the following screen Scheduled Events x Dice GO bk amp oe inet FP tee Active Schedule File Nama C Prgace Fie VND Sytem ace 1D Duplayed eek Day bord ka Copy From Tuda k Tet Ev Bein Te Ye H Ma erenpiion Dei Eveni Tire im Ft Class Shaw SEIJI O00 AM Fest Class Erd pii 045 AM SOheduied
86. nu click on Alarm Points Database Report to display the following screen Alanm Points Matahaia Report 7 ce amp e A Pe tee From Alaeme 07 To Alem G24 From Cheviee O00 To Device 9299 Merrage Sort By w Abenda Details of the main fields on this screen are set out in the following table From Alarm Determines the beginning of the alarm point range filter To Alarm Determines the end of the alarm point range filter From Device Determines the beginning of the device range filter To Device Determines the end of the device range filter Message Determines the alarm point activation message filter Sort By Determines the sort field and sort order Help Display the applicable Help screen 5 6 7 Wireless Pendants amp Compact Transmitters Database Report From the Reports menu click on Wireless Pendants amp Compact Transmitters Database Report to display the following screen Wireless Pendanis Compact Transmitters Databa led Gi coe opie A P te From Pendant uyi To Pondan TH Piom Code OH To Coge SOE Fiom Dewees W To Device FWA Sur iral l Herne Tot By Perci if Ere Details of the main fields on this screen are set out in the following table From Pendant Determines the beginning of the pendant range filter To Pendant Determines the end of the pendant range filter From Code Determines the beginning of the pendant code range filter To Code Determines the end of
87. o select multiple devices 17 4 1 3 Adding Group Devices Multiple devices can be accessed as a group as long as they all share at least one Device Code capcode and as long as they can receive the alert or command that will be sent to them Each wireless device usually has 6 8 capcodes that allow grouping multiple devices into different groups Typically each device has one capcode assigned for individual access while the rest of the capcodes can be used to group devices of the same type into groups by zone floor building etc The grouped wireless devices have to be programmed with the corresponding capcode that was assigned to the group In addition the grouped device must be of the same type and subtype or at least support the same message type For example the following devices can be grouped using common capcodes Wireless speakers with the same speaker type Controlled devices Pagers with same pager type Alphanumeric displays aed Note Grouping of devices with different types or different subtypes is possible using sequential group See Adding Sequential Group Devices on page 18 Follow the steps listed below to add a group device 1 Verify that all grouped devices are of the same type and subtype 2 Verify that all grouped devices were programmed with the common capcode in one of their capcode slots 3 Login to the VNS2000 software as an administrator see Admin Login on page 25 4 Click on Add from the main screen
88. oes not have to match the physical alarm point range For example alarm points 1 96 of the alarm module can be assigned as alarm points 193 288 on the VNS2000 software If multiple alarm module and or encoders are used verify that each one is assigned with a unique range 6 From the Event Triggers menu click on Alarm Points 7 Program the alarm points on the VNS2000 Server software considering the alarm point number assigned to them on the VNS2000 software For example if the encoder alarm points were assigned with the range of 97 120 to program the physical alarm point 2 of the encoder you will need to program alarm point 98 on the VNS2000 software see Alarm Points on page 39 8 Activate the programmed alarm point and verify that an alert was generated 4 3 2 Generate Automated Alerts from Serial Data RS232 Serial communication with external units using standard protocols such as TAP VISIPLEX COMP1 or COMP2 can be used to generate automated alerts In addition automated alerts can be generated without using standard protocols by analyzing the incoming serial data stream and searching it for keywords based on the list of keywords programmed into the VNS2000 Server software If a match is found in the keywords database the VNS2000 Server software can generate an alert according to the programming applicable to the detected keyword see Data Stream on page 41 21 Follow the steps listed below to generate an automated alert when
89. of the device The capcode is a 7 digit number that represents the address of the device Usually each device has at least one unique capcode that allows accessing this device individually If multiple devices are programmed with same capcode they will all be activated when any of the devices is accessed by the system Note To enter 2 Tone pager code clear the field and type the code as Tone A followed by Tone B To enter 2 Tone pager group tone enter common tone usually tone B twice for example 0110110 If you use a code plan the code will be translated to the appropriate tones For example if you enter R950 it will be translated to 0195140 and the text 2 Tone Code R950 will be added to the Comments field Speaker Type Receiver Type Pager Type Audio Type Determines the subtype required for some of the devices Device Code Determines the capcode address of the device The capcode is a 7 digit number that represents the address of the device Usually each device has at least one unique capcode that allows accessing this device individually If multiple devices are programmed with same capcode they will all be activated when any of the devices are accessed by the system Note To enter 2 Tone pager code clear the field and type the code as Tone A followed by Tone B To enter 2 Tone pager group tone enter common tone usually tone B twice for example 0110110 If you use a code plan the code will be tr
90. or and does not change the status of the actual event trigger represented by the indicator 4 5 General Tasks 4 5 1 Device Supervision Schedule Automated device supervision report can be generated by scheduling an automated device supervision status inquiry The status inquiry will be sent to all system devices with the Supervised option enabled see Adding or Editing Devices on page 13 Follow the steps listed below to set up automated device supervision the Visual Control Panel screen 1 Login to the VNS2000 software as an administrator see Admin Login on page 25 2 From the Setup menu click on Configure 3 Click on the Device tab 4 Select the weekdays and time when the automated device supervision should performed Note It is recommended that device supervision will be performed every 1 4 weeks during days and times when system usage is low such as weekend and late night hours 5 If required select the Device ID range for the device that will be included in the automated device supervision procedure 6 Click on Save 7 Generate the Device supervision report not earlier than 30 minutes after the device supervision inquiry process is completed see Device Supervision Report on page 52 24 VNS2000 Server Software Detailed Information 5 1 File Menu The File menu provides access to the following functions and menu items Hide Admin Login Admin Logout Exit AME 5 1 1 Hide Use this menu item to hide the VNS
91. ority assigned by the alert source event triggers or preset messages Divert to Device Determines the device that should receive any alert sent to the added or edited device Any alerts sent to the device will be diverted automatically to the device entered in this field Supervised Determines if the device is supervised Supervised devices are requested to provide status according to the Supervision Schedule The supervision request date and time is monitored by the system along with the response date and time This information allows the user to generate the Device Supervision report and identify devices that are not functioning properly 15 Send a manual supervision status request to the device Note This feature requires the supervision option and is applicable only to devices such as the VNS2200 The feature is also subject to the wireless device version and supported features Allow Customization of Alert Parameters Determines if users accessing the device can select the alert parameters If not the system will automatically send the alert according to the Alert Default Parameters Use Time Stamp Determines if a time stamp should be added to all alerts sent to the device Note Time stamp is applicable to alphanumeric receivers only Device is Active Determines if the system users can access the device Device is Hidden Determines if the device will be displayed on the device list Hidden devices are active but not v
92. our system The system services are listed below Local TX Send the alert to the device using the local transmitter connected to the PC serial port The dedicated serial port must be configured to run Local TX protocol Widearea Send the alert to a wide area nationwide service provider by dialing out to the service provider using a modem installed on one of the systems serial ports Serial Port Send the alert to a system s serial port running a protocol that allows data output Visiplex Data Stream Analyzer COMP1 and COMP2 protocols Audio Output Send the alert by playing a user recorded or pre recorded voice message via the PC audio output Telephone Dialout Send the alert by dialing out to an extension or a telephone and playing a user recorded or pre recorded voice message via the optional telephone interface installed on the PC Email Messaging Send the alert to the email recipient indicated in the Email Address field Network Alert Send the alert to all user running VNS2000 Server and VNS2000 Client software Note The network alert will be displayed on all machines that are running the software and monitor the network alerts queue including the sender of the alert 14 Send via Determines the additional information required for some of the system services Speaker Type Receiver Type Pager Type Audio Type Determines the subtype required for some of the devices Device Code Determines the capcode address
93. out allowing the user to customize the parameters Each device can be programmed for repeated activation every time it is accessed Use the Repeat field to determine the number of alert repeats Each device can be programmed with a priority that will determine the order in which it will be sent compared to other pending device activation requests By default the priority of the device activation is determined by the source such as serial port telephone line or event triggers activating the device but it can be overridden using the Priority field where a higher number means higher priority Note Prioritized messaging is beneficial when submitting multiple alert requests on the same time and when there is a need to control which alert is processed first Prioritized messaging requires the Use Paging Priorities to be enabled Each device can be set as hidden so it will be not accessible to other PC VNS2000 Client users Check the Device is Hidden box to hide the device from other PC users Hidden devices can still be activated by other sources such as serial port email forwarding telephone line or event triggers 11 Installation 3 1 Site Inspection and System Location Consider the following requirements when planning system installation and choosing a location for the system components 1 Choose a location that is easily accessible in case you need to perform maintenance on the antenna 2 The transmitting antenna should be located
94. plicable Help screen 29 5 2 1 6 Devices Server version only Click on the Devices tab to display the tab below Configure T e X crcl Heb Catabace Locaton Syste dettrgi Segar tere Leirg Heng Daa aanl Karinis Phe BET T iden Tus Ta Ci hw Fa Fma Hm i DIP fima kenca ie O To Dewees ID eer Weeer Fonk Damp T Call e Dee adl oe ET Details of each of the fields on this tab are set out in the following table Supervision Schedule Determines when the system sends supervision status request to the supervised devices The status request will be sent 3 times or until a response is received from the supervised device The supervision results are accessible via the Device Supervision report Note It is recommended that supervision requests are sent during hours when system usage is low Wireless Pendants amp Compact Transmitters Call I gnore Time seconds Determines the minimum time interval in seconds between two sequential transmissions received from a wireless pendant or transmitter Any transmission received within this time period is ignored Note Some wireless pendants such as 900 MHz momentary switch transmitters send the data for each event more than once and therefore can trigger multiple alerts to devices Use the System Monitor to optimize this setting even though the default of 5 seconds should be appropriate in most cases Display
95. rigger Type Determines the type of trigger associated with the indicator Alarm Point Pendant Determines the alarm point ID or wireless pendant ID that will be represented by the indicator Text Color Determines the text color of the indicator as will be displayed on the Visual Control Panel screen Change Indicator Status Automatically Determines if the indicator status will be modified automatically according to the trigger status If this box is cleared the user is required to manually confirm the alert before the indicator status can be changed Display Details on Double Click Determines if the indicator details will be displayed when the user is double clicking on the indicator icon Active Determines if the event is active Note If the event is not active no alert will be generated when the days of the week and time match the event day of the week and time Display the applicable Help screen 5 6 Reports Menu Server version only The Reports menu provides access to the following menu items Activity Report Statistics Report Failed Message Report Device Supervision Report Device Database Report Alarm Point Database Report Wireless Pendants amp Compact Transmitters Database Report Rebuild Reports Archive CONDUBWNEFE Ul O 5 6 1 Activity Report From the Reports menu click on Activity Report to display the following screen Activity Report ee a A e E e Suen Al Fiom Devre 000
96. s 2 The Alert Confirmation screen will be displayed with the alert default parameters of the device If multiple devices were selected the Alert Confirmation screen will be displayed for each device Note Devices that do not allow alert customization and do not have the Allow Customization of Alert Parameters option checked will be processed immediately without prompting the Alert Confirmation screen Below are samples of the Alert Confirmation screen 19 Alert Confirmation Device 0001 Wireless Speaker Tone Bell 2 Cancel B Help Alert Default Parameters Alert Type iil wa Alert Length 1 v Alert Level en z Alert Repeat 1 vl Alert Delay 1 Ganga a Plan Stop Alert Confirmation Device 0003 Wireless Speaker User Recorded 2 Cancel B Help Alert Default Parameters Alert Default Parameters Text Message This is an alphanumeric display message Add Text Slot ol v Time 5lice 5 Seconds v Timeout Infinite v Effect Rotate vl Font 7 Dots Height vl Clear Selected Slat 3 Review the default alert settings modify as required and click on Send to send the alert If you wish to cancel the alert for the displayed device click on Skip 4 2 2 Generate User Attended Alerts from Telephone Users can activate devices and send alert by calling into the system and following the voice prompt and instructions provided by the system Users can call from any telephone and use the telephone keypad
97. sed This applies to pre recorded voice alerts only and requires previously recorded pre recorded voice messages e Controlled Device Action Determines the type of action taken when the device is accessed Activity Duration Determines the period of time a controlled device will stay active before it will turn off Activated Channels Determines the controlled device channel that should be accessed requires compatible devices supporting selective channel activation e Dry Contact Closure Action Determines the type of action taken when the device is accessed Activity Duration Determines the period of time a controlled device will stay active before it will turn off e Alphanumeric Display Text Message Determines the text message that will be sent to the device Add Text Add a pre programmed text phrase from a list previously programmed into the system Clear Clear the Text Message box Slot Determines the memory slot used to display the message Note This feature may not be supported by all displays Time Slice Determines the length of time to display the message before switching to the next slot if exists Note This feature may not be supported by all displays Timeout Determines the time that will elapse before the message is removed from the displayed messages queue Note This feature may not be supported by all displays Color Determines the message color Note This feature may not be supported by all displays Effect De
98. splayed in the following tabs Database Location System Settings Secondary Server Line Settings Messages Devices Administration ee E a Note It is recommended that you contact an IT system administrator before making any changes to these settings 5 2 1 1 Database Location Click on the Database Location tab to display the tab below Dhatahasn Locahor Santer Settings Ceopreiary Serve Line Setting Messages Devices Archrwractraticun Dy pbs Uae eee Dalsahase Path C Poogan Fie WHS Bruerse TCecenday Pmi Ria Prrranri Sut M Morte Diass wen jeeni 015 rI lonore Aleti Dider than minutes 05 j Details of each of the fields on this tab are set out in the following table Database Path Allows the administrator to designate the folder where the device database is located or should be created The default location is C Visiplex VNS2000 or C Program Files VNS2000 To change the Database Path use the Browse button to point to this path or type it in this textbox Note This folder must be shared on the PC running VNS2000 Server software or on a network drive in order to allow users to access the device database and send alerts from their Client software Secondary Path If a secondary system is in use indicate the path to the secondary system on your network Use the Browse button to point to this path or type it in this textbox Note The Secondary system is typically used as standby syste
99. ssages After Processing Determines if VNS2000 should automatically delete the processed email messages after they were transmitted to the wireless device In most cases these messages can be found in the Deleted Items folder of the email client software See notes below for more details Display the applicable Help screen Note If a designated device such as alphanumeric display requires additional parameters to display the text message properly the default device parameters will be used for formatting the Message Text If a designated device such as controlled device cannot receive a text message the device will be activated with its default alert If the device supports Text to Speech the text will be converted to speech and sent to the device as a voice message Notes Email Client Software Settings and Compatibility The Remember Password in the Incoming Mail Server section of your email software under the email account properties must be checked in order for the Email Forwarding command to work without user intervention Otherwise you will be prompted to enter the password each time an account is checked for new messages Email Forwarding command is compatible with Outlook Express and Outlook 2007 It is not guaranteed to be compatible with other email software clients It is partially compatible with other email software but may require special settings as described below 1 Some email client software may hang if the Forc
100. t required Assign and Monitor Alarm Points from NNN to NNN Protocol Options Determines if an Alarm Point module or Local TX with alarm points is installed and should be monitored Note The range of the alarm points assigned should correspond to the same range of Alarm Points under Event Triggers For example if the assigned range is 005 to 028 alarm points 005 to 028 should be programmed in order to generate an alert when an alarm is triggered Validate Protocol Options Verifies the presence of a module or transmitter that supports alarm points and the number of alarm points supported Send Time Synchronization Signal between HH MM and HH MM Protocol Options Determines the time period when the time synchronization signal will be sent to wireless clocks Note This feature requires an encoder supporting time synchronization When this option is enabled the encoder s time synchronization signal settings if any are bypassed and operation is determined by the settings on the VNS2000 software Read Settings Protocol Options Reads the time synchronization signal period from the connected encoder Note This feature requires an encoder supporting time synchronization Synchronize Encoder to PC Time Daily Protocol Options Determines if the encoder will be synchronized daily according to the PC time Note This feature requires an encoder supporting time synchronization When this feature is enabled the PC clock determin
101. tem and generate alert to the system devices from any telephone The caller will be requested to enter a device number followed by a numeric alphanumeric or voice message The caller can generate alphanumeric messages using the Alpha by Phone Messages see page 36 send a voice message by selecting from Pre Recorded Voice Messages see page 37 or record a voice message by speaking the message The telephone line interfaces may also be used to send a pre recorded or user recorded voice message from the system to other telephone or extension by dialing out to a telephone or an extension number Note Voice messages from the system to other telephone or extension by dial out should be recorded using the VNS2000 software If 3rd party software is used recording must use PCM Format 11KHz Mono 8 bit See page 28 for additional related system settings From the Setup System Configuration menu click on Line Settings Select the line you wish to edit and click on Edit to display the following screen Line Settings Lint Dansinn OF Edit A pve K Cancel Description Line Di Commanic ion Tepe Dix in Acces Pacoeod Paoe Prone l Mn Details of each of the fields on this screen are set out in the following table Description Determines the line description for system reports Communication Type Determines if the specific line is assigned to answer calls Dial In or dial out to a PABX extension or telephone number and play a vo
102. termines the effect used to display the message Note This feature may not be supported by all displays Font Determines the font used to display the message Note This feature may not be supported by all displays Alignment Determines the text alignment of the displayed the message Note This feature may not be Supported by all displays 16 Pager Text Message Determines the text message that will be sent to the device Add Text Add a pre programmed text phrase from a list previously programmed into the system Clear Clear the Text Message box Email Notification Text Message Determines the text message that will be sent via email to the email recipient Subject Determines the subject of the message that will be sent via email to the device Add Text Add a pre programmed text phrase from a list previously programmed into the system Clear Clear the Text Message box Audio Output Pre Recorded Voice Message Determines the ID of the voice message to be played when the device is accessed The voice message will be played either from the PC Audio Output or by dialing out to a phone number Network Notification Text Message Determines the text message that will be sent via the network to the device Add Text Add a pre programmed text phrase from a list previously programmed into the system Clear Clear the Text Message box External Serial Device Command Determines the command will be sent to the American Signal encoder
103. ternal Serial Device Sending a command to an American Signal encoder via the RS232 serial communication for activation of sirens and other warning systems Some commands may require an additional parameter such as Message number or Strobe command Note This feature is available for the VNS5100 system only 2 3 Device Activation Methods The VNS2000 Server software supports access to devices using automated and manual alert activation 1 Automated alerts Dry contact closure of one of the alarm dry contacts module The VNS2000 supports up to 1000 dry contacts using the optional VS1800 alarm module Incoming serial data which will be processed according to the active protocol on the specific serial port receiving the data The Data Stream Analyzer FreeText protocol also supports a search for a specific keyword in the incoming data stream and responding to it accordingly with an automated alert Triggering a button or dry contact closure of a wireless pendants amp compact transmitter If the VNS2000 Server software is programmed to respond to the call from the wireless transmitter it will send a pre programmed alert to a pre assigned wireless device The VNS2000 software can also monitor low battery and supervision of wireless pendants amp compact transmitters Receiving an email message on the default MAPI email software running on the PC The email message can either be forwarded to a specific device or analyzed according to the D
104. the applicable Help screen 5 2 1 7 Administration Server version only Click on the Administration tab to display the tab below Con hyure E ive Coe By Hip Asirai Hid Arlmimratar E mai Admunintirator avito falar abo Farren Pia Batre a dae nj Send Wana Ae Acity Detected wath Details of each of the fields on this tab are set out in the following table Administrator Email Determines the administrator s email address that can receive automated system status notifications from the system The notifications can be sent when a problem that requires an administrator s intervention occurs 30 Administrator Device Determines the administrator s wireless device that can receive automated system status notifications from the system The notifications can be sent when a problem that requires an administrator s intervention occurs Administrator Password Determines the administrator s password required to login to VNS2000 Server Send Warning if No Activity Detected within NNN Minutes Determines the time interval that will generate an administrator s notification if no system activity is detected within that time period Note The notifications can only indicate that there was no alert request from any source network users serial port telephone line etc It does not provide an indication if an alert was actually sent via the transmitter or serial port Outlook Express account must be set and
105. to configure the settings applicable to the specific workstation These settings are displayed in the following tabs 1 Database Location Note It is recommended that you contact an IT system administrator before making any changes to these settings 6 2 1 1 Database Location Click on the Database Location tab to display the tab below Lantana Gl Gee X Cece FP bee Chatahee Location Detetere Loceton Detebare Path C Pinpon Pies HS SD Secomdagy Path Himen Aer H Monitor Quews every necondal TMa lnie Alecks Older than mmur E H 57 Details of each of the fields on this tab are set out in the following table Database Path Allows the administrator to designate the folder where the device database is located on the PC running VNS2000 Server software or on a network drive To change the Database Path use the Browse button to point to this path or type it in this textbox Note This folder must be shared on the PC running VNS2000 Server software or on a network drive in order to allow users to access the device database and send alerts from their Client software Secondary Path If a secondary system is in use indicate the path to the secondary system on your network Use the Browse button to point to this path or type it in this textbox Note The Secondary system is typically used as standby system Monitor Queue every seconds Determines if the specific copy of VNS2000 should monitor the network alerts queue
106. to enter the device number and the alert that has to be sent Alphanumeric alerts to supported wireless devices can be sent using the Alpha by Phone Messages see page 36 Follow the steps listed below to send an alert from a telephone 1 Verify that an analog line or extension is connected to the telephone interface PC card and that the respective port of the PC card interface is configured as Dial In see Line Settings on page 35 2 Dial the number of the line or extension connected to the telephone interface PC card 3 If the line access is password protected the following system prompt will be played Please enter password followed by the key 4 The system prompt will be played Please enter device number followed by the key 5 Using the phone keypad enter the device number followed by the key For example 0002 followed by the key Note Leading zeros in the device number can be omitted For example 2 followed by the key 6 Devices that do not allow alert customization and do not have the Allow Customization of Alert Parameters option checked will be sent with an alert according to their Alert Default Parameters The system prompt will be played Your message has been sent with the default alert For all other devices the system will respond with one of the following prompts depending on the device type and sub type 20 6 1 Devices that require text message Please enter your mess
107. ts amp Compact Transmitters Use this menu item to display the screen that lists the Wireless Pendants amp Compact Transmitters triggers and allows you to set a message and device for each pendant The Wireless Pendants amp Compact Transmitters triggers allow sending an automated alert to a device when the pendant is detected as active Additional devices can be activated when the pendant is deactivated when a pendant has not been triggered for the specified time period or when the pendant reports low battery If the assigned device can receive alphanumeric messages such as pager alphanumeric display email recipient etc the Message Text will be sent to the device If the device cannot receive alphanumeric messages Such as speaker strobe light etc the device will be activated according to its Alert Default Parameters see page 13 From the Event Triggers menu click on Wireless Pendants amp Compact Transmitters Select the pendant or transmitter you wish to edit and click on Edit to display the following screen Wirelote Pendants E Compact Transmitters Pondant 001 Edit ee F m Farda Code ooooT Dutton Alar D Daiei Derice pand to Davea 005 Repas Tma Mane s Meccage Tasi ia Pereiard 1 Deane Adony Saha RAspi Call Cancel te Darica M F Acpest Ho Activily lo Device 05 Mo Acip Timeout minube 1420 EN _ Fincit Mo Acide Counter bp Secondly Slabut F wens Report Low Battery Tamper to Device S000
108. ures of the VNS5100 and VNS2000 software for wireless alohanumeric voice and data messaging It alSo provides instructions for transmitter antenna installation It is imperative the manual is followed in the order it is presented to prevent damage to the equipment as well as ensuring proper system functionality The manual provides instructions for mounting preparation determining system location and Spacing in regard to antennas and other equipment Information is also provided for verification of reception and transmission quality and troubleshooting of problems that may arise during installation or operation Table of Contents Product Information 1 1 Introduction 6 1 2 Standard Features 7 1 3 Optional Features 7 1 4 Package Contents 7 VNS2000 Software Configurations Features and Concepts 2 1 VNS2000 Server Software Configurations 8 2 2 Supported Alert Types 9 2 3 Device Activation Methods 10 2 4 Device Activation Concepts 10 3 1 Site Inspection and System Location 12 3 2 Magnetic Mount Antenna VS638 Installation 12 3 3 Base Station Outdoor Antenna Kit VS654 Installation 12 3 4 VNS5100 Slave Encoder Desktop Encoder and External Transmitter Installation 12 VNS2000 Software Common Tasks 4 1 Adding Editing and Deleting Devices 13 4 1 1 Adding or Editing Devices 13 4 1 2 Deleting Devices 17 4 1 3 Adding Group Devices 18 4 1 4 Adding Sequential Group Devices 18 4 1 5 Adding Multiple Devices 19 4 2 User Attended Al
109. vice and select the assigned Group ID from the dropdown list for example 05 5 Complete all other fields as if you were programming an individual device see Adding and Editing Devices on page 13 6 Assign a descriptive name to the device and enter it in the Description field 7 Click on Save 8 Select one of the group member devices 9 Click on Edit 10 In the Membership in Sequential Groups section enter the Group ID assigned on step 4 for example 05 11 Click on Save 12 Repeat steps 9 12 for each of the member devices 13 Select the group device that was added on step 2 and click on Send to test that all wireless devices receive an alert 4 1 5 Adding Multiple Devices Multiple devices with sequential device code and or serial number can be added by using the Device Database Programmer Follow the steps listed below to add multiple devices 1 Login to the VNS2000 software as an administrator see Admin Login on page 25 2 See Device Database Programmer on page 45 for detailed information 4 2 User Attended Alerts 4 2 1 Generate User Attended Alerts from PC Alerts can be sent from any PC with VNS2000 Server or VNS2000 Client software as long as they are using the same network Follow the steps listed below to send an alert from a PC 1 Select the device you wish to access and click on Send from the main screen Note Press and hold the Ctrl key and click on a device to select multiple device
110. y Audio Output e PC Audio Output activation of voice alert that is played thorough the PC audio output to any device connected to it The alert can be selected from pre recorded alerts stored on the PC hard drive recorded by the user Note This feature is available for the VNS5100 system only e Telephone Dial Out activation of voice alert that is played thorough the telephone line The VNS2000 Server will initiate a call to the telephone number assigned to the device and when the call is answered it will play the voice alert The alert can be selected from pre recorded alerts stored on the PC hard drive recorded by the user Note This feature is available for the VNS5100 system only and requires the VS5104 option Network Notification e Sending alphanumeric alerts to all VNS2000 Client software users The message is displayed on the Client user PC as a pop up window Note This feature is available for the VNS5100 system only Modem Dial Out e Sending alphanumeric alerts to pagers and cell phones that are capable of receiving messages using a 3rd party provider using TAP protocol via modem connection The device is programmed with the 3rd party telephone access number and the subscriber ID and password When the device is activated the VNS2000 Server will dial out to the 3rd party modem and send the alphanumeric message using the industry standard TAP protocol Note This feature is available for the VNS5100 system only 10 Ex

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