Quick Installation Guide
Contents
1. 1 8 The user interface There are two login methods One is Video View for PC user the other is Mobile View for Mobile user Please choose Video View if you are using PC now www foscam com 4 FI9820W Quick Installation Guide Real time H 264 IP Camera Monitoring System For Visitor Auto v First Stream v DOV V 30 For Operator A Osx preset set 1 Y go For Administrator mE e a Figure 1 9 Surveillance Windows Congratulations You have succeeded in accessing in the camera by wired connection Just leave all the menus alone before you finish the quick installation Note The default administrator user name and password are all admin For the first time using you have to download the ActiveX and install it For IE browser you can download the ActiveX from the login Ul for Firefox Google Chrome and Safari you should download QuickTime Player as the ActiveX from other website For more details see user manual If you are still unable to see a live video try shutting down any firewall or anti virus software on your computer 4 Wireless Connection Settings Please choose For Administrator and click Wireless Settings Enable wireless There are two modes below Wireless Settings Infrastructure and Point_to_Point Infrastructure Connect the IPCAM to the WLAN via an a wireless router Point _to_Point Connect the IPCAM directly to a host in a peer_to_peer2. Forget your password No problem Click Here Maximize uptime and add to your existing lf you are not currently a registered user of No IP com DNS infrastructure and would like to be for FREE register as a new user Figure 3 1 Login the link to create a domain name Hosts Redirects DNS Hosting Domain Registration Mail SSL Certificates Monitoring Backup DNS Renew Activate COn Need redundancy 2 Your No IP A 5 4 for your mail server Cuixiang welcome to your No IP Last Login 2012 04 04 21 40 56 PDT from IP 65 49 14 58 You have successfully logged into No IP s member section To start using No IP s services select an icon below or choose 24 7 Server Monitoring an item from the navigation above f and Failover Click here for more info Bs i e e amp a g Support Center Basic Troubleshooting Manage Domains Add Domain Refer Friend Add a Host Manage Hosts Guide Support Ticket Click Add a Host to create a domain name Contact Us Find a Domain Name a wi Get Connected Own a domain name Your No IP Alerts BY T e You Use your own domain name with our DNS system Add ee ee your domain name now or read more for pricing and features Check this spot for important information regarding your account such as expiring services and trouble tickets Home API Contact Us Sitemap Terms of Service Privacy Policy Blog Figure 3 2 Create a domain name www foscam com 12 FI9820W Quick Installatio
3. environment 4 1 Infrastructure Mode Step 01 Enable wireless and choose Infrastructure mode www foscam com 5 FI9820W Quick Installation Guide Wireless Settings Wireless Settings Enable Wireless O of SSID Search Mode Select Infrastructure mode if using wireless router Infrastructure Security Mode None Check Wireless Setup Check Apply Cancel Figure 2 0 Wireless Settings Click the Search button and the camera will detect all WIFI devices around the area It will pop up a dialog box and display all available routers Figure 2 1 Wifi Scanner Windows Internet Explorer http 192 168 1 163 8090 web scan ht 00 23 89 b7 4e 17 OK 83 52 67 10 a2 51 9a NONE OPEN Infra ChinaNet pyle WPA OK a ess Des 50 67 f0 a2 51 9b TKIP psx Infra 1 a ChinaNet De i WPA z G prera 00 25 68 e8 d5 22 TKIP ps Infra 43 a 00 b0 0c 00 7d e8 NONE open ma z acs WPA2 A E soft_test 54 e6 fc 35 f1 3a PSK Infra 79 iNETtee free 00 02 6f 7e ed 77 NONE e open Infra r WPA CHICC e0 05 c5 2e e3 e2 AES Infra gac SHENZHEN E asco 00 25 9c b1 df 9a TKIP eia Infra g internet m Q 7 Figure 2 1 All available WIFI routers Step 02 Click OK in the first column and the corresponding information SSID Security mode WPA Algorithm amp WEP key index will be filled automatically as the following pictur
4. V4 01 OSCAM Model FI9S820W Quick Installation Guide Indoor HD Pan Tilt Wireless IP Camera Black White ShenZhen Foscam Intelligent Technology Co Ltd FI9820W Quick Installation Guide Quick Installation Guide For Windows OS Package Contents HD Network Camera FI9820W x 1 DC Power Adapter 5V 2 0A x 1 Network Cable x 1 Wi Fi Antenna x 1 Mounting Bracket x 1 Quick Installation Guide x 1 CD ROM with Setup Software x 1 Warranty Card x 1 Quick Installation Diagram Hardware Installation Software Installation S Login the Camera z Wireless Connection Setup F Remote Access Setup JL Other Settings www foscam com _ FI9820W Quick Installation Guide Start Installation 1 Hardware Installation 1 Open the package Take out the camera out of the box carefully 2 Mount the antenna Then take the Wi Fi antenna mount it on the SMA connector on the back of the camera screw the antenna to the bottom and make the antenna stand vertically Figure 1 1 Mount the antenna Figure 1 2 Plug the network cable 3 Get the camera connected to the router and get it powered Use the network cable to connect the camera to the router or the switch in the LAN network at your home or your office Plug in the power The red power light will turn on And the camera will automatically pan tilt If you have plugged in the SD Card the green light at the rear of the ca
5. atures M iC ICIC DNS infrastructure e 10 r Maximize uptime and add No IP Free POP3 IMAP Mail Feature Highlight to your existing Bea reate a FREE s Outsource your aa 4 Configure your hostname to point mail service pa router to work with e to your dynamic IP administration pA No IP com server monitoring of including automatic failover s Run a mail server even if See what over 12 million users Packages including 100MB to 2GB Our DDNS is included in many are talking about of storage webmail access hardware routers Try us for FREE advanced spam and virus filtering We ll help you get started As low as 19 95 per year your ISP blocks Stay Connected With Figure 3 0 Register a user name on www no ip com www foscam com 11 FI9820W Quick Installation Guide Please register the account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website as below please click the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name Download Services Support Company User Login Client Login Login with the registerec Home Client Login username and passwordghessessesees Login Additional Services YY Email Upgrade your No IP account to unlock many Password features e
6. e You will only need to fill in the key Make sure that SSID Security Mode WPA Algorithm and the key you filled in for the camera are exactly the same for your router www foscam com 6 FI9820W Quick Installation Guide Wireless Settings Wireless Settings Enable Wireless Enable off Mode Infrastructure Select Infrastructure mode if using wireless router Security Mode WEP w WEP Key Index Key Enter the same key with your router Re type Key Check Wireless Setup 3 Check WIFI settings before apply Figure 2 2 Wireless LAN Settings Step 03 Click Check after all settings have been entered You can see whether WIFI settings are correct Such as the following screen Checking WiFi please wait about 39 seconds Successful connection wireless settings are correct Please click Apply Save the wireless settings Close Internet Figure 2 3 WIFI Settings are correct lf failed you will see a dialog box as the following picture Close the dialog box and reset wireless again gt Check Wireless Setup Windows Internet Explorer ie http Checking WiFi please wait about 30 seconds Connection fails check the wireless settings Close Ep Internet www foscam com 7 FI9820W Quick Installation Guide Figure 2 4 WIFI Settings are incorrect When wireless settings are correctly click Apply Plug out the network cable Re plug the power and the camera should work
7. e link http Domain name HTTP Port to your friend to have a test to check if the camera Is accessible 6 Other Settings Congratulations You have finished the quick installation of the camera You can take time to play the camera Please refer to the electronic user manual burned in the CD ROM for other settings Other advanced software settings such as Alarm Email Settings User Settings If you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reseller cannot provide service pls contact our service department tech foscam com ShenZhen Foscam Intelligent Technology Co Ltd CEMFE amp E www foscam com 14
8. f the router Access the IP Camera from the Internet You can access the IP Camera from the Internet remote access Enter the WAN IP address and port number in IE browser or other browsers you use For example Http 218 17 160 187 85 Make sure port mapping or also known as port forwarding is successful You can do port mapping in two ways 1 Enter the setting page of the router to enable UPNP function Then login the camera as administrator choose UPnP Settings to enable UPNP and make sure the state is UPnP success 2 Do port forwarding manually details Fig 3 3 lf your router has a Virtual Server it will do port mapping Please add the camera s LAN IP and port which you set in basic network settings to the Virtual map list Note If you plug the camera in a router it will have dynamic IP address and you need to set DDNS service settings to view it remotely 5 2 How to configure Remote Access Settings For dynamic IP user Step 1 Go to the website www no ip com to create a free hostname Firstly Login on www no ip com and click No IP Free to register 4 noip WET TO 1e EDIN N Home Download Services Support Company User Login E G Login a eg Easy to use interface Complete control over your domain FREE dynamic DNS update client Includes 50 hosts sub domains Additional Services Sign Up More Info sg Upgrade your No IP account to unlock many Register Your Domain Icom v fe
9. mera will also turn on 2 Software Installation Insert the CD into the CD drive of your computer and find the folder For Windows OS Select the IP Camera Tool folder Double click IPCamSetup exe to install it pops up a window as below Fig 1 3 Just click button Next to finish the installation Felcome Welcome to the IP Camera Setup program This program will install IP Camera on your computer Itiz strongly recommended that you esit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Hest to continue with the Setup program WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the masimum extent possible under law Cancel Figure 1 3 Click Next next to continue the installation www foscam com 2 FI9820W Quick Installation Guide Finished Ed Setup has finished copying files to pour computer Before You can use the program you must restart Windows or your computer f Yes want to restart my computer now No will restart my computer later Remove any disks from ther drives and then click Close to complete setup Figure 1 4 Click Close to finish installation and get computer restarted A shortcut icon will appea
10. n Guide Please create the domain name step by step according to instructions on www no ip com 2 Step 2 DO DDNS Service Settings within the Camera Please set DDNS Service Settings within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of Remote Access on the administrator panel and enable DDNS Secondly select No ip com as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxqwp no ip info as DDNS domain and server URL Then click save to make effect Note If failed please double check if you have input the correct hostname user name and password and try to redo the settings 8 Step 3 Make Port Forwarding of the HTTP Port of the camera What is port forwarding lf you have no concept of Port Forwarding please open the webpage http portforward com help portforwarding htm to learn some knowledge of Port Forwarding Or Use Google to check out what is port forwarding How to do port forwarding within the router Example The camera s LAN IP address is http 192 168 1 35 88 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take Linksys brand router as an example Login the router and goes to Applications amp Gaming gt Single Port Forwarding Secondl
11. om No Proxy Detected Whats My IP Address IPv6 IPv4 Free DNS Our visitors need to know their IP Server address for many reasons including gaming tech support remote desktop connection proxy detection anonymity Primary Secondary and Dynamic to see if their address has changed or if they re running thier own email server If you need to run your own email server or web server it would be best to have a static IP address Alternatively an IP VPN or virtual private network can also be utilized for added network security Visitors often come here to do an IP Address Lookup to find the location of an IP address Some folks might ve gotten a spam email and want to learn How To Trace An Email Others might ask themselves How Do I Change FREE VPS for 3 Month After 1 year of service mesa ORDER NOW Recent Forum Posts Network Newbie Adding Network Printer Dear Folks Network newbie here just know enough to be dangerous Seeking to add a network printer and not sure if I need a hub or a switch IRC IP location question An IRC user with an IP address always ending in dyn iinet net au that is from Australia and has been chatting in Australia If that person Trying to do what the Police should be doing Hey My wife has been receiving threatening emails from someone and we know who it is i 10 FI9820W Quick Installation Guide Figure 2 9 Get to know the WAN IP address o
12. ork Connection Choose a wireless network Network Tasks g Refresh network list Click an item in the list below to connect to a wireless network in range or to get more 2 Set up a wireless network Acquiring network eg 4 for a home or small office BOress Related Task P ChinaNet Hk Wc i Learn about wireless amp Security enabled wireless network WPA antl networking soft_test gfe Change the order of m i preferred networks H Security enabled wireless network ail Change advanced Q En settings P H Security enabled wireless network WPA alll cisco of Security enabled wireless network aadi TP LINK_zd A h resid i Security enabled wireless network WPA alll y Figure 2 6 Wireless Network Step 03 Disabled the wired connection of the PC Select the SSID you filled at Figure2 5 for your PC and enter the same key with your camera PC and camera will work on point_to_point mode EE If fail to make WiFi connection please refer to seller or us for help 5 Remote Access Settings We have been able to access the camera within the LAN network but how to access the camera via WAN or via internet We have to do Remote Access Settings before we want to access the camera outside the LAN network 5 1 Static IP user Static IP users do not need to set DDNS service settings for remote access When you have finished connecting the camera using LAN and port forwarding you can access the camera directly f
13. r on your desktop after the IP Camera Tool software installation is successfully completed Figure 1 5 Shortcut icon 3 Login the Camera Double click the IP Camera Tool icon and the following screen should appear a IP Camera Tool Http 192 168 1 108 2012 IP Camera Http 192 168 1 109 H IPCAE Http 192 168 1 163 8090 H IPCAN Http 192 168 1 188 H Figure 1 6 IP Camera Tool Windows The IP camera tool should find the camera s IP automatically after you plug in the network cable If not please make sure that DHCP is enabled on your router and that MAC address filtering firewalls and anti virus are disabled temporarily until the camera is set up Double click the LAN IP address of the camera it pops up a password dialog box www foscam com FI9820W Quick Installation Guide Connect to 1927 168 1 163 Figure 1 7 Enter the username and password Camera supports three level users management admin user and guest The default admin user name and password are all admin the default user user name and password are all user and the default guest user name and password are all guest Different usernames have different permissions Admin user has the highest authority He can do any settings Guest has the lowest authority Real time H 264 IP Camera Monitoring System S a ee aay Sa oe Propose using 1024 768 screen resolution Note Figure
14. rom the Internet by the WAN IP and port number Obtain the WAN IP from IPCAM Please choose For Administrator and click Remote Access www foscam com 9 FI9820W Quick Installation Guide Remote Access Internet IP Address Show DDNS O Enable Off UPnP Port Forwarding Enable Of Apply Cancel Figure 2 7 Obtain the WAN IP from IPCAM Click show you will see the WAN IP as below http 192 168 11 253 web int L 5 K le http 192 168 11 253 web interip html Internet IP Address 218 17 160 187 Aico Figure 2 8 WAN IP How to Obtain the WAN IP from a public website To obtain your WAN IP address enter the following URL in your browser http www whatismyip com The mereage at this address will show you the current bite IP Ny IP Address Shows Your IP Address Windows Internet Explorer El http Aww whatismyip com l LR CF eee a View Favorites Tools Help B E Company Mailbox S BP gt E FRESHMEN ly IP Address Shows Your IP Add a y D E v Pager Safety gt y Tools o o n Wimi Home Forum Speed Test IP Tools IP FAQ IP Commands Tr WhatisMyIP com Hide MyIP Most Popular q Ai What Is My IP Address WhatIsMyIP com Eup superb net y 7 IP A dd I A in d a a a 0 u r re S S S Get your slice of a powerful server today gt 2 1 8 o 1 i 1 60 b 1 8 fi We Guaranteed amp Burstable RAM www foscam c
15. through your wireless router The LAN IP address will disappear on the window of IP Camera Tool when the camera gets restarted Just wait for around 1 minute the camera will get wireless connection and the LAN IP of the camera will be showed again on the window of the IP Cam Tool You have done wireless connection of the camera successfully If the camera obtains an IP from DHCP server the wired IP and the wireless IP may be different because its wired and wireless MAC address are different 4 2 Point_to Point Mode Under this mode the IPCAM will directly connect to a host in a peer_to_peer environment Make sure the PC has plugged in the wireless network card Step 01 Enable wireless and choose Point_to_ Point mode Fill in a SSID to identify the IPCAM and then set the security mode you can choose none or others Click Apply Wireless Settings Wireless Settings mM Enable Wireless Off SSID 3 test___ J Search hlode Select Infrastructure mode if using Secunty Mode Check Wireless Setup Check fy Cancel Figure 2 5 Point_to_Point mode Step 02 Plug out the network cable of the camera and re plug the power After the camera restarts you can search the camera LAN IP again in the IP Camera Tool Open the wireless network card of PC and search the wireless network around the area You can find the SSID you filled for the camera Figure 2 5 www foscam com 8 FI9820W Quick Installation Guide i Wireless Netw
16. y Create a new column by LAN IP address amp HTTP Port No of the camera within the router showed as below www foscam com 13 FI9820W Quick Installation Guide LINKSYS3 by Cisco Firmware ersion w1 0 01 Wireless N Home Router WRT120N Applications amp Gaming Setup Wireless Security Access Restrictions called bell A Administration Status Gaming Single Port Forwarding i Port Range Forwarding l Fort Range Triggering l E a Single Port Forwarding Application Hame External Port Internal Port To IP Address Enabled a 192168 1 Eag e e e j Ce f e e jee e e ES Fill the LAN IP of the camera here just input he last section 35 F Bon E fase 68 1 o fill the port no 8 of the Ban here O d o camera on the column of External and Internal Port Both J 1921681 1921681 0 q Figure3 3 Port forwarding Assign a name as you like here Step 4 Use domain name to access the camera via internet After the port forwarding is finished you can use the domain name http no to access the camera via internet Take hostname ycxgwp no ip info for example the accessing link of the camera via internet would be http ycxgwp no ip info 88 How to test if the accessing link is working 1 Just enter http Domain name HTTP Port on the IE bar to see if the camera is accessible 2 Send th
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