Home

My Passport™ for Mac My Passport SE for Mac

1. 2 Optional ACCESSOS 2 Operating System 3 DISK DAVE OUTTA EL RPM 3 DeSOCHDEODI 2 3 Power LEID 255 dosi Svea eth eti 4 Inter AC Gc cus de ier eur ant en a Drs e 4 uv 524 eee geet ebd d du at d 4 4 2 Connecting Drive and Getting Started 5 Connecting The DIVE 5 uu 5 Enhancing Performance with WD 7 Getting Started with the WD SmartWare Software 9 WD SmartWare Software Overview 10 WD Smart are Home Screen X wur eoe ou cave 11 Viewing the Info Online Help Topics 12 3 Backing Up Your Computer Files 13 About Backing Up Your Computer Files 13 backing Jed rated eed ecd eed p s 15 Advanced Backup
2. 49 Opening the WD SmartWare 49 Checking Drive Status s sun oe odo sos ud SC aos d es a od 50 IVIOMILOMMG ICON AICS de etn om 50 Disconnecting the Drive 50 Enabling the Backup and Retrieve 5 51 51 Unlocking Your Drive with the WD SmartWare 52 Unlocking Your Drive Without the SmartWare 53 Uninstalling the WD SmartWare Software 53 ag quium 253 acciaio saut ue aps aci eese aute ak O a Toa E o3 Uninstalling on Windows Vista or Windows 7 54 Getting Started Without the WD SmartWare 54 TABLE OF CONTENTS iv MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL TFOUDICSNOOUNG eked tee dee e ap 55 Installing Partitioning and Formatting the Drive 55 Frequently Asked 55 Installing an SES Driver 57 In
3. 3 Click Next to continue INSTALLING AN SES DRIVER 57 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 4 Select Install the software automatically and click Next kounid Hew Hardware Wizard This install softwane SES Croce C M yow hardware came wilh an anitallatian CE nr disk insert il naw da vou vean Ihe lo do Cyinital hon ist or qpecihe locaton Advanced Dick in condi Be 5 When the installation completes click Finish Found Mew Hardware Wizard Completing the Found New Hardware Wizard The has Frisbed the sofian fer lt WD INSTALLING AN SES DRIVER 58 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet install the driver manually 1 the Found New Hardware Wizard screen select No not this time to inhibit a connection attempt to Windows Update Found Hew Hardware Wizard Welcome lo lhe Found New Hardware Wizard seach For curent and sofa by nn pour computer on Hee horde c en tha window Update web rte Can mde connect be i
4. arm WO SES Deos 3 Atthe Install the disc that came with your WD SES Device prompt click don t have the disc Show me other options NC INSTALLING AN SES DRIVER 62 MY PASSPORT FOR MAC AND MY PASSPORT SE FOR USER MANUAL 4 Browse to Computer and a Double click the My Passport drive b Double click the Extras folder Select WD SES Device Driver d Click Next H a 4 LA Hmi b 4 for cheer soltware on your Computer Search hama The software for thee eese has been Fun Former rni Fr dem gm eee Pi P hor gt WE 3ES INSTALLING AN SES DRIVER 63 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5 or Figure 4 on page 6 use the Windows 7 Computer Management utility to install the SES driver 1 Open Programs and click Computer gt Manage i Started Windows Meia TT sticky Hates 5 Deikiup Curnection C alculalui Solitaire AI Prengearm Pudi bi ates Docurrrents Picture Darters Computer Manage Panel
5. 16 Selecting Specific Content to Back 16 Changing the Backup Software 05 17 4 Retrieving Backed Up Files 20 ADOUT OR Se d PO A 20 qe M rc 20 Js S 23 Retrieving an Earlier Version of a File or Deleted 23 Retrieving All Your Content 23 TABLE OF CONTENTS iii MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Locking and Unlocking Your Drive 24 Password Protecting Your 24 Sinite dno esas Cc LT rp 25 Unlocking Your Drive with the WD SmartWare 26 Unlocking Your Drive Without the WD SmartWare 27 Turning Off the Drive Lock Feature 28 Changing Your Password s cg RP UE Red a RR EA 28 Managing and Customizing Your Drive 29 Using the WD SmartWare 29 Opening the WD SmartWare 29 Checking Drive ui e a
6. for updated driver LLL ASSI ILLE ND EIE ET T usd Mid pl Fenk phu r Pug _ amp ee lee ke 4 Browse to Computer double click the My Passport drive double click the Extras folder and select WD SES Device Driver Browse for driver software on your computer Search far in pick from list of device drivers on my Thon int seres dirreer compatible with the diccre and all dreni software m Pat dri the device 5 Click Next 6 When the installation completes click Close Windows has successfully updated your driver software INSTALLING AN SES DRIVER 65 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Compliance and Warranty Information This appendix includes the following topics Regulatory Compliance Environmental Compliance China Warranty Information Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interf
7. ATI at wo ilt n J Note Flash Player is installed on your computer the screen is animated Heimi VID Sine Retrieve Give Lesi iene eri VC Dehn Loci Management Du D Figure 14 Welcome to WD SmartWare Screen 7 Continue to Getting Started with the WD SmartWare Software on page 45 If you do not want to install the WD SmartWare software go to Getting Started Without the WD SmartWare Software on page 54 instead 8 For Windows Vista or Windows 7 two or three screens might appear depending on whether the AutoRun AutoPlay function is enabled or disabled IF AutoRun AutoPlay 15 on your computer THEN Enabled Proceed to step a Disabled Skip to step b on page 45 a ForWindows Vista or Windows 7 with AutoRun AutoPlay enabled MY PASSPORT Shears do this for pictures Pictures sil General options Import Open Folder taies files mone AutoPlay options in Control Panel Click Open folder to view files on the AutoPlay screen and double click the WD SmartWare exe file to display the Welcome to WD SmartWare screen see Figure 14 USING THE DRIVE WITH WINDOWS 44
8. WD SmarivVare lets you secure your drive to prevent others fram accessing your files Choose password password E Password hint ee W Warning WD cannot retrieve your password you forget your password you will permanentiy lose access your data Product My Passport Serial Number WXBDABSB18623 Drive Size 465 GB Operating System Windows XP Service Pack 3 Firmware Revision 2 009 Figure 16 Initial Drive Settings Screen USING THE DRIVE WITH WINDOWS 47 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Figure 17 Drive Management Home Screen Drtve Sel Aarma 2 Figure 18 Drive Management Drive Settings Screen USING THE DRIVE WITH WINDOWS 48 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Using the WD SmartWare Icon After you have installed the WD SmartWare software see Installing the Drive on Windows Computers on page 43 the WD SmartWare icon displays in the Windows task bar AG e rm By clicking the icon you can e Open the WD SmartWare software Check the drive status e Monitor icon alerts e Safely disconnect the drive The following sections describe how to use the icon and other ways to do these things Opening the WD SmartWare Software If the WD SmartWare software does not start automatically you can start it by Clicking Start gt All Programs gt W
9. Customizing Your Software Settings The WD SmartWare software makes it easy for you to quickly customize its own software settings for the best possible performance with your drive by Specifying the number of backup versions that you want to keep for each file e Inhibiting backups until times when your computer is idle e Specifying a unique folder on your computer to store files retrieved from your drive Automatically Displaying the WD SmartWare Home screen whenever you connect your drive to your computer Checking for WD SmartWare software updates To customize your WD SmartWare software settings for the best possible performance with your drive on the Software Settings screen see Figure 8 on page 18 IF you wantto THEN click AND see Change the number of backup Set File History Specifying the Number of versions to keep for each file Backup Versions on page 18 Enable anytime backups or inhibit Backup Speed Pausing Backups Until Your them until your computer is idle Computer is Idle on page 19 Specify a path to a different retrieve Retrieve Folder opecifying a Different Retrieve folder Folder on page 32 the options that Preferences Setting the Preferences Display the WD SmartWare Home Screen whenever you reconnect your WD SmartWare drive to your computer Check for software updates Options on page 33 Specifying a Different Retrieve Folder When you start a r
10. MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL b For Windows Vista or Windows 7 with AutoRun AutoPlay disabled open Computer click to open the My Passport drive listing in Windows Explorer and double click the WD SmartWare exe file to display the Welcome to WD S martWare screen see Figure 14 on page 44 9 Continue to Getting Started with the WD SmartWare Software on page 45 If you do not want to install the WD SmartWare software go to Getting Started Without the WD SmartWare Software on page 54 instead Getting Started with the WD SmartWare Software To get started with WD SmartWare software 1 The What would you like to do prompt on the Welcome to WD SmartWare screen provides three options for getting started with WD SmartWare software IF you want to install THEN click The full version of the WD SmartWare software with Install WD SmartWare continuous automatic backup retrieve drive lock password protection and drive maintenance features and Run your first backup Password protect or register your drive Only the WD SmartWare software drive lock password Install Drive Settings protection and drive management features and password protect or register your drive The full version of the WD SmartWare software and Retrieve a backup retrieve files that you have already backed up to your My Passport drive on another computer 2 Read the license agreement and click Accept to co
11. AND MY PASSPORT SE FOR USER MANUAL Enhancing Performance with WD TURBO WD TURBO is a utility on the My Passport drive that you can install to improve the performance of the drive on a Mac computer To install WD TURBO 1 Double click the My Passport icon and then double click the Extras folder on the screen that displays MY PASSPORT l of 8 selected 452 5 GB available Extras System Volume User Manuals Information WD SmartBackup WD SmartWare WD SmartWare WD SmartWare swstor What is this html heel Extras T L nf 4 452 5 awallable WD SmartWare Uninstaller version Customize Install 4 Read the license agreement and click Accept to continue CONNECTING THE DRIVE AND GETTING STARTED 7 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 5 A message informs you that installing the drivers requires you to restart your computer to make them active drivers requires you to restart the dh Installing the Western Digital TURBO computer to make them active Do you want to proceed and install the drivers Click Yes to continue 6 Type the password that you normally use to access the computer in the Password box and click OK WD Installer requires that you type your password Name Details Installing TUR
12. oelect your language in the Preferred language box 7 Select or clear the Yes want to receive communication check box to specify whether or not you want to receive e mail notifications about software updates product enhancements and price discount opportunities 8 Click Register Drive to register your drive Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long term wear on the drive To specify the inactivity period for the drive l Onthe Drive Settings screen see Figure 13 on page 25 click Sleep Timer to display the Set Sleep Timer dialog Bet Sleep Timer JA i aial tet irn wei QR rmi hone m nrmes 2 In the Sleep Timer box select the inactivity time interval at which you want to turn off the drive 3 Click Set Timer to save and implement your sleep timer setting Erasing Your Drive CAUTION Erasing your drive permanently deletes all of the data on your drive Always make sure that you no longer need any of the data on your drive before erasing the drive Note Erasing your drive also deletes the WD SmartWare software and all of the support files utilities online help and user manual files You can download these to restore your My Passport to its original configuration after erasing the drive
13. The WD SmartWare software provides two ways to erase your drive depending on whether your My Passport drive is locked or not IF your drive is AND you THEN see Not locked Want to erase the drive Using the Drive Settings Drive Erase Function in the following section Locked Have forgotten or lost your Using the Drive Unlock Utility password and must erase the on page 37 drive MANAGING AND CUSTOMIZING YOUR DRIVE 35 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Using the Drive Settings Drive Erase Function To erase your My Passport when the drive is not locked l Onthe Drive Settings screen see Figure 13 on page 25 click Drive Erase to display the Erase Drive dialog Lrage Drive W Waming underitand 2 Read the warning about the loss of data if you erase your drive 3 Click the understand check box to signify that you accept the risk 4 Click Drive Erase to erase your drive After the drive erase operation completes go to support wdc com and see Knowledge Base Answer ID 5419 for information about downloading and restoring the WD SmartWare software and disk image on your My Passport drive Note Erasing your drive also removes your password If you used a password to protect your drive you will need to do it again after restoring the WD SmartWare software and disk image See Password Protecting Your Drive on page 24 MANAGING AND CUSTOMIZING YOUR D
14. network dive Dhscarect nebw rk men Dentes amd Print Def auitt Programs Show on Deskinp Help and Support Rename oM eee ghut 2 Under Computer Management Local click Device Manager gt Unknown Device and right click Update driver software Computer Management File Action View Help El I e E Computer Management Lacal System Tools gt 2 Task Scheduler p id Event Viewer gt Shared Folders gt d Local Users and Groups E Performance ea Device Manager 4 Storage c Disk Management gt Services and Applications E ee 4 4 WIN7 32 b 4M Computer b q Disk drives b A Display adapters gt 3 DVD CD ROM drives b Human Interface Devices gt gg ATA ATAPI controllers IEEE 1394 Bus host controllers 22 Keyboards b Mice and other pointing devices b A Monitors Network adapters b Other devices jg Unknown device 2 Ports amp LF b n Processors b E Sound video anc 4M System devices gt Universal Serial B More Actions Update Driver Software Disable Uninstall Scan for hardware changes Properties Launches the Update Driver Software Wizard for the selected device INSTALLING AN SES DRIVER 64 MY PASSPORT FOR MAC AND MY PASSPORT SE FOR USER MANUAL ihre de wand Fes cement
15. Alerts The WD SmartWare icon in the system tray flashes to indicate drive status as follows IF the WD SmartWare icon flashes THEN the drive might Green and white Locked or in a format that the WD SmartWare software does not understand non Windows format in a Windows environment Red and white Overheated Power down the drive and let it cool for 60 minutes Power it back on and if the problem persists contact WD Support Disconnecting the Drive Safely CAUTION To prevent data loss close all active windows and applications before shutting down or removing the drive 1 Right click the WD SmartWare icon in the system tray and then click Safely remove My Passport Essential USB HDD Safely remove Passport Essential USB HDD F WD Exit WO Smartware ir You might hear the drive power down 2 Wait for the power activity LED to turn off before disconnecting the drive from the computer USING THE DRIVE WITH WINDOWS 50 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Enabling the Backup and Retrieve Functions If you selected Install Drive Settings at the What would you like to do prompt on the Welcome to WD SmartWare screen and now want to enable the Backup and Retrieve functions 1 Onthe drive management Drive Settings screen see Figure 18 on page 489 click Preferences to display the Set Preferences dialog Preferences BEE
16. Computer Files on page 13 e Retrieve earlier versions of lost or damaged files see Retrieving Backed Up Files on page 20 e Secure you drive and all of the files on it with a password see Locking and Unlocking Your Drive on page 24 e Customize your software and drive settings for the best possible performance see Managing and Customizing Your Drive on page 29 Check the operational condition of your drive with built in diagnostic features see Checking Drive Health on page 40 To forego these performance features and get started without installing the WD SmartWare software l Click Do Not Install on the Welcome to WD SmartWare screen to display the 2 Continue without installing WD SmartWare prompt Li IBS n E DOCE ESTE choose notto mztas fme MIL software you wu to use fia SOR are features that let you bark up and retrieye ser security to project dala an vour drea and run diagnoses on your dre Mam The euam pipin dream Click e Continue without Install if you still do not want to install the WD SmartWare software e Go Back if you have changed your mind do want to install the WD SmartWare software In this case go to Installing the Drive on Windows Computers on page 43 USING THE DRIVE WITH WINDOWS 54 MY PASSP
17. Preferences to display the Set Preferences dialog set Fretarances 2 Select or clear the check boxes to enable or disable the Preferences options Open WD SmartWare when drive is connected Automatically check for WD SmartWare software updates Customizing Your Drive Settings The WD SmartWare software makes it easy for you to quickly customize the settings of your drive for the best possible performance oecurity Create modify and disable passwords that keep others from accessing the files on your drive Registration Register your drive to receive free technical support during the warranty period and find out about software updates product enhancements and price discount opportunities Diagnostics Run diagnostics and status checks to make sure your drive is working properly Sleep Timer Turn your drive off during periods of extended inactivity to conserve power and extend the life of the drive Drive Erase Erase all of the contents on the drive including any password that has been set MANAGING AND CUSTOMIZING YOUR DRIVE 33 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL To customize your drive settings for the best possible performance with the WD SmartWare software on the Drive Settings screen see Figure 13 on page 25 IF you wantto THEN click AND see Use a password to keep others Security Password Protecting Your from accessing the files on y
18. Reformatting the drive erases all its contents If you have already saved files on the drive be sure to back them up before reformatting it Go to support wdc com and refer to the appropriate Knowledge Base Answer ID for information about reformatting a Mac drive 3645 for Windows XP 3647 for Windows Vista 3322 for Windows 7 See Troubleshooting on page 55 for more information about reformatting a drive Restoring the WD SmartWare Software and Disk Image After you have reformatted your My Passport drive for use on Windows computers go to support wdc com and see Knowledge Base Answer 5419 for information about downloading and restoring the Windows version of the WD SmartWare software and disk image on your My Passport drive USING THE DRIVE WITH WINDOWS 42 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Installing the Drive on Windows Computers After you have reformatted your drive for use on a Windows computer and downloaded and restored the Windows version of the WD SmartWare software and disk image 1 Turn on your computer 2 Connect the drive to your computer using either USB micro cable as shown in Figure 3 on page 5 he optional My Passport dock as shown in Figure 4 on page 6 After you physically connect the drive verify that the new My Passport drive appears under My Computer in Windows Explorer If a Found New Hardware screen appears click Cancel
19. Support in your region For a list of Technical Support contacts visit support wdc com and see Knowledge Base Answer ID 1048 Operating System Compatibility Your My Passport or My Passport SE for Mac drive and the WD SmartWare software compatible with the following operating systems Mac OS X Windows e Tiger Windows eopard Windows Vista e Snow Leopard Windows 7 Compatibility can vary depending on hardware configuration and operating system For highest performance and reliability always install the latest software updates and service pack SP For Mac computers go to the Apple menu and select Software Update For Windows computers go to the Start menu and select Windows Update Disk Drive Format Your My Passport or My Passport SE for Mac drive is preformatted as a single HFS J partition for compatibility with all Mac OS X operating systems If you want to use this drive with a Windows computer see Reformatting the Drive on page 42 and Troubleshooting on page 55 Physical Description As shown in Figure 2 the My Passport and My Passport SE for Mac drives have A power activity LED indicator e A USB 2 0 interface port a USB 2 0 Interface Port os Power Activity LED Figure 2 My Passport and My Passport SE for Mac Drive ABOUT YOUR WD DRIVE 3 MY PASSPORT FOR MAC AND MY PASSPORT SE FOR USER MANUAL Power Activity LED The power activity LED shows
20. categories of files that you want to include in the backup e Clear the check boxes for the categories of files that you want to exclude from the backup 3 Click Apply to refresh the Content Gauge for your My Passport drive 4 Click Run Backup to back up the selected categories of files Changing the Backup Software Settings To optimize your backup you can e Specify the number of backup versions to keep for each file Pause backups until your computer is idle To configure these backup options l Click the Settings tab to display the Settings screen see Figure 7 2 Click Set Up Software to display the Software Settings screen see Figure 8 on page 18 3 See e Specifying the Number of Backup Versions on page 18 e Pausing Backups Until Your Computer is Idle page 19 B Software Settings Software Settings Driva Settings Figure 7 Settings Screen BACKING UP YOUR COMPUTER FILES 17 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL iras s me mam TU Fila History Abit ebur io Main Serge Figure 8 Software Settings Screen Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file If you overwrite or delete a file by mistake or want to see the file a couple of versions
21. drive using SmartWare software l As prompted click the My Passport image above the Drive is locked prompt to open the WD SmartWare drive unlock screen WD LAIDE Passport your Passport musi Fast be Piease provide your pas sword Eo Pend fled 2 Type your password in the Password box 3 Click Unlock to unlock your drive and enable the WD SmartWare software USING THE DRIVE WITH WINDOWS 52 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Unlocking Your Drive Without the WD SmartWare Software Whenever you connect your password protected drive to a computer that does not have the WD SmartWare software installed you can use the WD SmartWare Drive Unlock utility to unlock the drive there The WD SmartWare software provides the Drive Unlock utility on a virtual CD drive that appears under My Computer in your Windows Explorer display To unlock the drive without the WD SmartWare software installed 1 Start the WD SmartWare Drive Unlock utility by either e Using your computers file management utility to open the WD Unlock virtual CD and double clicking the Unlock exe file e Clicking Start gt My Computer and double clicking the WD Unlock virtual CD icon under Devices with Removable Storage WD SmartWare Drive Unlock Am B JEAN Ich Wout 2 Type your password in
22. driver software for your device Ask me again later Windows will ask again the next time you plug in your device log on 9 Don t show this message again for this device Your device will not function until you install driver software Cancel 3 On Found New Hardware WD SES Device wizard screen click Yes search online this time only to allow Windows Vista to connect to Windows Update bei Feund SES hne Windows Vista automatically Connects to Windows Update Finds downloads and installs the SES driver INSTALLING AN SES DRIVER 61 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet install the driver manually 1 On the Found New Hardware wizard screen click Locate and install driver software E Found Mew Hardware Windows needs to install driver software for your WD SES Device USB Device W Locate and install driver software recommended Windows will quide you through the process of installing driver software for your device Ask again later Windows will ask again the next time you plug in your device log on Don t show this message again for this device Your device will not function until you install driver software Cancel 2 Found New Hardware WD SES Device wizard screen click Don t search online Lj
23. on your computer e Music e Movies e Pictures Mail e Documents Other Each category includes all of the files in the represented folder except the Other category which includes all of the files in all other folders on your computer BACKING UP YOUR COMPUTER FILES 14 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Note that e The System category shown against a dark gray background includes all of your operating system files that are not available for backup Files that are not backed up include system files program files applications and working files e The Retrieved category also shown against a dark gray background includes the files that you have retrieved from a prior backup They too are not available for backup e Hovering the pointer over a category shows the number of files the category To back up a different hard drive click the Home tab and select the drive Backing It All Up To back up all of your computer files l Click the Backup tab to display the Backup screen see Figure 6 on page 14 2 Click Run Backup to back up all of your files 3 During the backup e he Backup screen displays a progress bar and a message indicating the amount of data that has been backed up e The blue background in the Content Gauge for your computer s hard drive changes to yellow amber for all of the files that have not yet been backed up e The gray background in the Conte
24. retrieved files screen See Figure 10 on page 21 3 On the Select a destination for retrieved files screen IF you want to copy your retrieved contentto THEN original location a Select the To the Original Places option b Click Select Files to display the Select content to retrieve screen See Figure 11 on page 22 and proceed to step 4 on page 22 A retrieved content folder o Select the In a Retrieved Content Folder option b If you want to specify a different retrieve folder click Browse and use the browse function to identify the new retrieve folder c Click Apply to save and implement the new retrieve folder d Click Select Files to display the Select content to retrieve screen and proceed to step 4 on page 22 RETRIEVING BACKED UP FILES 20 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Select volume to retrieve from PASSPORT Backed Up eee ovr gm ae Desktop s mini Figure 9 Retrieve Screen Figure 10 Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES 21 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Betrimum Select io fetrieve from Lay runi Macias MY Betriewe All Files the data from this bac
25. screen that appears Extras WT Smart Wir 2 Type your password in the Password box WD SmariWare Drive Unlock Speo Enter your nasswoed to your drive gt PFa amp amp weld Name My Essential senal VWASBDAEBBIDZJ b Password hint LOCKING AND UNLOCKING YOUR DRIVE 27 PASSPORT FOR MAC AND MY PASSPORT SE FOR USER MANUAL 3 Click Unlock to unlock your drive 4 Click Exit at the Your drive is now unlocked prompt to close the WD SmartWare Drive Unlock utility screen Turning Off the Drive Lock Feature To remove password protection from your drive l Click Security on the Drive Settings screen see Figure 13 on page 25 to display the Your Drive is Secure dialog Your Drive Secure 2 your password the Password box 3 Select the Remove security option 4 Click Update Security Settings to remove password protection from your drive and redisplay the Set Security dialog Changing Your Password To change your password On the Your Drive is Secure dialog type your current password in the Password box Select the Change password option Type your new password in the New password box your new password in the Verify password box Type a hint to help remind yourself of your new password in the Password hint box Du PWN pp Click Update Security Settings to change your password LOCKING AND UNLOCKING
26. the drive s power state as follows Power State On steady Idle Fast flashing approximately 3 times per second Drive activity Slow flashing approximately every 2 5 seconds System standby USB 2 0 Interface Hi Speed USB 2 0 supports data transfer rates up to 480 Mb s USB 2 0 is backward compatible with USB 1 1 Connection to a USB 1 1 port transfers data at USB 1 1 speed up to 12 Mb s Registering Your Drive Always register your My Passport or My Passport SE for Mac drive to get the latest updates and special offers You can easily register your drive using the WD SmartWare software as described in Registering the Drive on page 35 Another way is to register online at register wdc com Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation Drives can be damaged by rough handling shock or vibration Always observe the following precautions when unpacking and installing your external storage product e Do not drop or jolt the drive e Do not move the drive during activity ABOUT YOUR WD DRIVE 4 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Connecting the Drive and Getting Started This chapter provides step by step instructions for connecting the drive and installing the WD SmartWare software on your computer It includes the following topics Connecting the Drive Enhancing Per
27. 0 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Safely Dismounting the Drive You can safely dismount the drive from a Mac in two ways using either the e WD SmartWare icon My Passport icon CAUTION To prevent data loss close all active windows and applications before shutting down or removing the drive Using the WD SmartWare Icon To safely dismount the drive using the WD SmartWare icon 1 Click the WD SmartWare icon to display a list of drives 2 Select the My Passport and then on the submenu select Unmount Volumes EN 4 Fri 9 28 AM About WD SmartWare Passport Essential Open WD SmartWare Unmount Volumes If the drive has more than one volume a prompt asks you to select the volume You might hear the drive power down 3 Wait for the drive icon to disappear from the desktop before disconnecting the drive from the computer Using the My Passport Icon To safely dismount the drive using the My Passport icon 1 Right or control click the My Passport icon on the desktop and select Eject PASSPORT Open MY PASSPORT Get Info Duplicate Make Alias Copy PASSPORT Clean Up Selection Label You might hear the drive power down 2 Wait for the drive icon to disappear from the desktop before disconnecting the drive MANAGING AND CUSTOMIZING YOUR DRIVE 31 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL
28. 5 EC A Declaration of Conformity in accordance with the applicable directives has been made and is on file at Western Digital Europe COMPLIANCE AND WARRANTY INFORMATION 66 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL KCC Notice Republic of Korea only Class B Device 1 Please note that this device has been approved for non business purposes and may be used in any environment including residential areas Environmental Compliance China 3 UC T SJ T 11363 2006 WE KIPRE X E35 T SJIT 11363 2006 SEI OON ci XC EG E Hk Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at support wdc com for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized r
29. BO drivers was successful WD recommends that you restart Do you want to restart now MYIPASSPOTU Your My Passport drive is now ready to use as an enhanced performance external storage device CONNECTING THE DRIVE AND GETTING STARTED 8 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Getting Started with the WD SmartWare Software To install the WD SmartWare software 1 Double click the My Passport icon and then double click the WD SmartWare icon on the screen that displays Volume Usar Manuals informaron Srnart amp ackup WD Smart Ware WL SmartWare swstor What 15 this html Note Mac OS X Leopard and Snow Leopard only A message asks if you want to use the My Passport drive to back up with Time Machine DG you want bo MY PASSPORT to back up with Time Tirma or ey in sar 15 5g rre peur bias rel Use Backup Disk WD SmartWare software is fully compatible with Apple s Time Machine software When using Time Machine you can still use the WD SmartWare software for password protecting the drive registering the drive and running drive diagnostics a lf you do not want to use the Time Machine backup softw
30. D SmartWare gt WDSmartWare e Double clicking the WD SmartWare icon in the task bar Note You can also left or right click the WD SmartWare icon in the task bar and select WD SmartWare The WD SmartWare Home screen displays see e Figure 5 on page 11 e Figure 17 on 48 In the Content Gauge for your computer s hard drive all of your files that are available for backup are shown against a blue background in six categories where This file category Includes files with these extensions Documents txt htm html ppt xls xml and other document extensions Mail mail msg pst and other mail extensions Music mp3 wav and other music extensions Movies avi mov mp4 and other movie extensions Pictures gif jpg png and other picture extensions Other Others that do not belong in the five main categories For a complete list of all included file extensions search for Answer ID 3644 in the WD Knowledge Base at support wdc com USING THE DRIVE WITH WINDOWS 49 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Checking Drive Status Hover the pointer over the WD SmartWare icon to see the drive capacity used and the drive temperature condition and to find out if the drive is locked WO Drive Status Drive Name Volumes Used Locked Temperature My Passport Essential LIEB HDD G 10 OK Monitoring Icon
31. General Public License GPL ull Phew ee 68 69 TABLE OF CONTENTS v MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL About Your WD Drive Welcome to your My Passport or My Passport SE for Mac ultra portable hard drive an elegant high capacity storage solution for all the chapters of your digital life Our latest edition features visual easy to use automatic continuous backup software and drive lock security protection WD s best selling My Passport and My Passport SE for Mac USB external hard drives feature WD SmartWare software that backs up your data automatically and continuously shows your backup as it happens and brings back lost files effortlessly This introductory chapter includes the following topics Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions Features Major features of the My Passport and My Passport SE for Mac drives include Smaller sleeker more streamlined design We ve designed a smaller high quality integrated USB hard drive inside a stylish package in a variety of fun colors WD SmartWare software An easy to use backup solution for your drive that gives you the power to e Protect your data automatically Relax Your data is secure Automatic continuous backup will i
32. My Passport for My Passport SE for Mac Ultra Portable Hard Drives User Manual 3 70 c a Western Digital WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or e mail support service at support wdc com the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the warranty period This 30 day period starts on the date of your first telephone contact with WD Technical Support E mail support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product online at http register wdc com Accessing Online Support Visit our product support website at support wdc com and choose from these topics Downloads Download drivers software and updates for your WD product e Registration Register your WD product to get the latest updates and special offers e Warranty amp RMA Services Get warranty product replacement RMA RMA status and data recovery information Knowledge Search by keyword phrase or answer ID e Installation Get online installation help for your WD product or softw
33. My Passport Dock 2 Online help viewing 12 Operating systems 3 Other file category defined 49 P Password protecting your drive 24 CAUTION about lost passwords 24 Performance enhancement 7 Physical description 3 Pictures file category defined 49 Precautions for handling 4 Preferences options setting 33 Preferences software setting 32 Product features 1 Product registration 4 INDEX 69 0 Quick Diagnostic Self test 40 R Reformatting the drive 3 42 Register Drive screen 34 Registering your drive 4 34 Registration drive setting 34 Regulatory compliance 66 Restarting WD SmartWare software 29 Restoring the software disk image 39 42 Retrieve about retrieving files 20 folder software setting 32 folder specifying 32 procedure 20 23 RoHS 67 5 Safety compliance 66 Security drive settings 34 Serial number 30 32 Service 67 Set preferences screen 33 retrieve folder screen 32 sleep timer screen 35 Setting the drive sleep timer 35 Sleep Timer drive setting 34 SMART Status Check 40 Software Settings preferences 32 33 retrieve folder 32 system throttling 32 Software GPL 68 Space available 30 32 Settings See Drive Settings Status check 30 32 System file category defined 12 15 throttling software setting 32 System compatibility 3 U Unlocking the drive 25 32 51 with the WD SmartWare software 26 52 without the WD SmartWare software 27 53 USB drive interface 4 MY PASSPORT FO
34. ORT FOR AND MY PASSPORT SE FOR USER MANUAL Troubleshooting If you have problems installing or using this product refer to this troubleshooting section or visit our support Web site at support wdc com and search our knowledge base for more help This chapter includes the following topics Installing Partitioning and Formatting the Drive Frequently Asked Questions Installing Partitioning and Formatting the Drive How to Answer ID Install partition and format the drive in Windows XP and Vista 207 3322 Install partition and format the drive to Mac OS X 10 4 11 and 10 5 287 3323 Reformat from Mac GPT to Windows XP NTFS 3645 Reformat the drive from Mac GPT to Windows Vista NTFS format 3647 Obtain and reinstall the original software included with this product 1425 Format the drive to the FAT32 file system 1364 Use the drive on a Mac and PC simultaneously 291 FAT32 file system has a maximum individual file size of 4 GB and cannot create par titions larger than 32 GB in Windows however Windows users can overcome these file size limitations by formatting the drive to NTFS using the Disk Management utility See answer ID 128 at support wdc com and article IDs 314463 and 184006 at sup port microsoft com for further details To create partitions larger than 32 GB in 2 when reformatting the drive download the External USB FireWire FAT32 Formatting Util ity from su
35. R MAC AND MY PASSPORT SE FOR MAC USER MANUAL V Virtual CD dismounting 30 32 unlocking the drive from 27 W Warranty 67 WD TURBO 7 WD Service 67 WD SmartWare icon Windows 29 Windows disconnecting a drive 50 flashing icon alerts 50 Status check 49 temperature check 49 uninstalling WD SmartWare software 53 Windows XP installing drive on 43 INDEX 70 Information furnished by WD is believed to be accurate and reliable however responsibility is assumed by WD its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD the WD logo My Book and My Passport are registered trademarks and WD SmartWare and Data Lifeguard are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies 9 2010 Western Digital Technologies Inc All rights reserved Western Digital 3355 Michelson Drive Suite 100 Irvine California 92612 U S A 4779 705030 A03 Mar 2011
36. RIVE 36 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Using the Drive Unlock Utility Io erase your My Passport when the drive is locked and you have forgotten or lost your password 1 If you do not see a prompt to provide your password then either Click the My Passport image above the Drive is locked prompt to display the Please provide your password prompt WD SmartWare Unlock My Passport Password continue your Permen drive mun be unico pricy your pnsswurti e Double click the WD Unlocker VCD icon and double click the Drive Unlock icon on the screen that appears EMU as WT SmartWarr The WD SmartWare Drive Unlock utility displays SmariWare Drive Unlock Linkock My Passport Essential Enter your Password your drive E Password hint Essential 1561181 VWABDABHBRIDZI 2 Make five attempts to unlock the drive by a Typing a password in the Password box b Clicking Unlock MANAGING AND CUSTOMIZING YOUR DRIVE 37 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 3 The fifth invalid password attempt displays the There were too many password recovery attempts prompt WD SmartWare 4 Read the warning about the loss of data if you erase your drive 5 Click the understand check box to signify that you accept the risk 6 Click Drive Eras
37. Retrieving All Your Content On the Select content to retrieve screen see Figure 11 on page 22 choose the Retrieve all Files option which retrieves files across all categories and copies them to either their original locations or the Retrieve Contents folder RETRIEVING BACKED UP FILES 23 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Locking and Unlocking Your Drive This chapter includes the following topics Password Protecting Your Drive Unlocking Your Drive Turning Off the Drive Lock Feature Changing Your Password Password Protecting Your Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive CAUTION The WD SmartWare software uses your password to electronically lock and unlock your drive If you forget your password you will not be able to access the data that is on your drive or write new data to it You will have to erase the drive before you can use it again You can reach the Set Security dialog for password management from the WD SmartWare software Settings tab Drive Settings screen There you can e Create a password e Change a password e Eliminate the need for a password To create a password and keep others from accessing the files on your drive l Click the Settings tab to display the Settings screen see Figure 7 on page 17 2 Click Set Up Drive to display the D
38. TROUBLESHOOTING 55 gt gt MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL How do determine whether or not my system supports USB 2 0 Refer to your USB card documentation or contact your USB card manufacturer Note f your USB 2 0 controller is built in to the system motherboard be sure to install the appropriate chipset support for your motherboard Refer to your motherboard or system manual for more information What happens when a USB 2 0 device is plugged into a USB 1 1 port or hub USB 2 0 is backward compatible with USB 1 1 When connected to a USB 1 1 port or hub a USB 2 0 device operates at the USB 1 1 full speed of up to 12 Mbps If your system includes a PCI slot you can achieve Hi Speed USB transfer rates by installing a USB 2 0 PCI adapter card Contact the card manufacturer for installation procedures and more information TROUBLESHOOTING 56 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Installing an SES Driver If you decide to not install the WD SmartWare software you must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer Note The SES Driver is installed automatically when you install the WD SmartWare software or if you clicked Do Not Install on the Welcome to WD SmartWare screen see Getting Started Without the WD SmartWare Soft
39. Te w Automalically check VID software unc Gait ha WD 5 5 fen click Enable Backup Now 2 Select the Enable Backup and Retrieve functions check box 3 Click Enable Backup Now to Add the Backup and Retrieve tabs to the Home screen display Add the Set Up Software and Set Up Drive options to the Settings screen Remove the Preferences option from the Drive Settings screen Unlocking the Drive After you have created a password to keep others from accessing the files on your drive you will have to type your password to unlock the drive whenever You shut down and restart your computer You disconnect and reconnect the drive to your computer Your computer exits the sleep mode You will have to do this even if you do not have the WD SmartWare software installed on your computer To unlock the drive see e Unlocking Your Drive with the WD SmartWare Software on page 52 Unlocking Your Drive Without the WD SmartWare Software on page 53 USING THE DRIVE WITH WINDOWS 51 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Unlocking Your Drive with the WD SmartWare Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer the WD SmartWare software displays a Drive is locked message in place of the Content Gauge for your My Passport drive To unlock
40. YOUR DRIVE 28 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Managing and Customizing Your Drive This chapter includes the following topics Using the WD SmartWare Icon Opening the WD SmartWare Software Checking Drive Status Safely Dismounting the Drive Customizing Your Software Settings Customizing Your Drive Settings Uninstalling the WD SmartWare Software Restoring the WD SmartWare Software and Disk Image Using the WD SmartWare Icon After you have installed the WD SmartWare software the WD SmartWare icon displays in the bar at the top right corner of the screen 04 Thul 53PM Q By clicking the icon you can e Open the WD SmartWare software e Check the drive status e Safely dismount the drive The following sections describe how to use the icon and other ways to do these things Opening the WD SmartWare Software If the WD SmartWare software does not e Clicking the WD SmartWare icon 45 Tue 10 25 AM About WD SmartWare open automatically you can restart it by and selecting Open WD SmartWare e My Passport Essential Open WD SmartWare Double clicking WD SmartWare in the Applications list tibl O_O m 5 ma PL d iil i Ld us EIS 1 3 1 L 1 B
41. ackup and Drive Settings screens only appear one time the first time you install the WD SmartWare software on your computer After that launching the software displays the Home screen so you can choose what you want to do 5 After completing your initial backup click Continue on the initial Backup screen to display the WD SmartWare Home screen Figure 5 on page 11 This completes the getting started procedure after selecting Install WD SmartWare Drive Settings screen After password protecting or registering your drive click Finish to close the initial This completes the getting started procedure after selecting Install Drive Settings In this case however e Opening the WD SmartWare software displays the drive management Home screen see Figure 17 on page 48 with the Settings tab for performing all drive management functions see Customizing Your Drive Settings on page 41 e Clicking the Settings tab displays the drive management Drive Settings screen with a Preferences button that you can use to enable the WD SmartWare Backup and Retrieve functions see Figure 18 on page 48 and Enabling the Backup and Retrieve Functions on page 51 USING THE DRIVE WITH WINDOWS 46 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Ready to perform back up My Passport MY PASSPORT aM D Fols Drive Settings Set security Tor your drive Set Security gt
42. ago the WD SmartWare software has a copy for you You always have the most recent specified number of versions of each file available for retrieves and you can choose to keep from 1 to 25 versions Keeping more versions e Improves your ability to retrieve files from a longer back in time period e Consumes more disk space To specify the number of backup versions that you want to keep for each file 1 Software Settings screen see Figure 8 click Set File History to display the Set File History dialog File Hiatory 2 Specify the number of file versions that you want to keep from 1 to 25 in the Enter the number of backup versions to keep for each file box 3 Click Apply to save and implement the new number of backup versions BACKING UP YOUR COMPUTER FILES 18 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Pausing Backups Until Your Computer is Idle A large backup can take a lot of time and can consume a lot of your system processing resources The WD SmartWare software works in the background using minimal computer resources while you are working on your computer If you want to pause all backup activity until your computer is idle you can by enabling the Backup Speed option 1 Software Settings screen see Figure 8 page 18 click Backup Speed to display the Reduce Backup Speed dialog Reduce Backup Spedd 2 Select or clear the Pause backup until computer is id
43. anging files on your computer ADetailed View content box that you can use to select specific categories of files or folders to back up with an Apply button for implementing your selections e Run Backup and Pause Backup buttons for starting and stopping backups BACKING UP YOUR COMPUTER FILES 13 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Raudyisnerlarm hack up Vies In 55 Talal Fins B4 amp pate agen Figure 6 Backup Screen In the Content Gauges for your computer s disk drives the categories of files that would be included in the backup if you click Run Backup are shown where a e Light blue background in the Content Gauge for your computer s hard drive identifies the original files that are available for backup e Gray background in the Content Gauge for your My Passport drive identifies the potential backup copies of the original files e Dark blue background identifies categories of files that have been backed up In the Content Gauge for your My Passport drive the Additional Files category includes all of the files shown in the used space portion of your drive properties This space is not available for backups In the Content Gauges and the Detailed View content box the file categories are based on the following folders
44. are Contacting WD Technical Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Asia Pacific English 800 ASK AWDC Australia 1 800 42 9861 800 275 4932 China 800 820 6682 65 62430496 Spanish 800 832 4778 Hong Kong 800 6008 6008 India 1 800 11 9393 MNTL 1 800 200 5789 Reliance 011 26384700 Pilot Line Europe toll free 00800 ASK4 WDEU Indonesia 803 852 9439 00800 27549338 Japan 00 531 650442 Korea 02 703 6550 Europe 31 880062100 Malaysia 800 6008 6008 1 800 88 1908 65 62430496 Middle East 31 880062100 Philippines 1 800 1441 0159 Africa 31 880062100 Singapore 800 6008 6008 4800 608 6008 65 62430496 Taiwan 800 6008 6008 65 62430496 Toll free number is available in the following countries Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland United Kingdom MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Table of Contents WD Service and SuppOLE o iuo ox re oe 0 redeo Me pota i Accessing Online Support 22 toh dae dw a ede Se homed bed waded li Contacting WD Technical Support li 1 About Your WD 1 gt tux owe Ws sp a nee a ao dou scd A 1
45. are click Cancel b If you do want to use the Time Machine backup software click Use as Backup Disk The My Passport icon now displays as WD SmartWare Software Installer T meradiet WO porion ill iur you nerd ancum Burt ur ind miiran your impeirimni fle fend VE ap lil fies lene ened yn revert hay worry luin dia im CONNECTING THE DRIVE AND GETTING STARTED 9 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 2 Click Continue to Install and the installer utility will detect that the WD SmartWare software is not installed WD SmartWare Software Installer wE Smartare 3 Click Install WD SmartWare to begin the installation Read the license agreement and click Accept to continue 5 Wait for the installation to complete This could take several minutes WD SmartWare Sottware Installer 6 When the installation completes the WD SmartWare Home screen displays see Figure 5 on page 11 WD SmartWare Software Overview WD SmartWare software is an easy to use tool that gives you the power to e Secure your drive settings create a password to protect your encrypted drive from unauthorized access or data theft e Protect your data automatically Automat
46. artWare icon To unlock the drive manually using the WD SmartWare icon 1 Click the WD SmartWare icon in the bar at the top right corner of the screen 2 Select the My Passport drive and then click Unlock Drive Em 4 Tue 11 02 AM About WD 5martWare o My Passport Essential WD SmartWare Untock Orive LOCKING AND UNLOCKING YOUR DRIVE 26 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 3 Type your password in the Password box and click Unlock on the WD SmartWare Drive Unlock screen WD SmariWare Drive Unlock Links Spo Enter your pasma your drive Essential 2 Size 500 1 G 4 Atthe Your drive is now unlocked prompt click Exit to close the WD SmartWare Drive Unlock screen b Password hint Unlocking Your Drive Without the WD SmartWare Software Whenever you connect your password protected drive to a computer that does not have the WD SmartWare software installed you can use the WD SmartWare Drive Unlock utility to unlock the drive there The WD SmartWare software provides the Drive Unlock utility on a virtual CD drive VCD that appears on your desktop To unlock the drive without the WD SmartWare software installed l Double click the WD Unlocker VCD icon and double click the Drive Unlock icon on the
47. e The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location Cancel Retrieving button is available for you to stop the retrieve 8 A Retrieval accomplished message signifies completion of the retrieve A Partial retrieve accomplished message means the file you selected for the retrieve was not copied to the specified retrieve location In this case either a Files Not Retrieved message provides the number of files that were not retrieved and a link to a failed to retrieve information screen Click the View files link to see the list of files and the reasons they were not retrieved Destination is full message means that your computer does not have sufficient disk space to complete the retrieve Retrieving a Folder To retrieve a folder from your drive and all of the content within a folder which may be across multiple categories in the retrieve files selection box Figure 12 right click the folder of interest and choose Select folder in all content categories Retrieving an Earlier Version of a File or Deleted Files In the retrieve files selection box Figure 12 check the Show deleted files box and or the Show older files box Now when selecting content to retrieve you can select individual files that were overwritten or deleted Likewise retrieving entire folders in this mode will retrieve older versions and deleted files as well
48. e to erase your drive After the drive erase operation completes go to support wdc com and see Knowledge Base Answer ID 5419 for information about downloading and restoring the WD SmartWare software and disk image on your My Passport drive Note Erasing your drive also removes your password If you still want to use a password to protect your drive you will need to do it again after restoring the WD SmartWare software and disk image See Password Protecting Your Drive on page 24 Uninstalling the WD SmartWare Software Important You can easily uninstall the software However you will need to restart the backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations See Backing Up Your Computer Files on page 13 To uninstall the WD SmartWare software 1 Double click the My Passport icon on the desktop or WD SmartWare in the Applications list and double click the Extras folder on the screen that displays PASSPORT sejlere 4525 Sysbern Volume Infarmitian eo WD 5martliackup WD WD WE Ware sas is this MANAGING AND CUSTOMIZING YOUR DRIVE 38 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 2 Double click the WD SmartWare Uninstaller icon WD TURBO Installer WO 5martWare Uninsral
49. erence to radio or television reception However there is no guarantee that interference will not occur in a particular installation this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment ICES 003 NMB 003 Statement Cet appareil num rique de la classe B est conforme a la norme ICES 003 du Canada This device complies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuv pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 UL 60950 1 S ret d quipement de technologie de l information CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union including the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 9
50. etrieve you can choose whether you want to store the retrieved files in either e heir original locations on your computer e A Retrieved Content folder By default the WD SmartWare software creates and uses a Retrieved Content subfolder in your MYDESKTOP folder To specify a different folder 1 Either create a new folder or determine which existing folder you want to use 2 the Software Settings screen see Figure 8 on page 18 click Retrieve Folder to display the Set Retrieve Folder dialog met Retrieves Folded MANAGING AND CUSTOMIZING YOUR DRIVE 32 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 3 Click Browse and use the browse function to identify the new retrieve folder 4 Click Apply to save and implement the new retrieve folder Setting the Preferences Options When enabled each time you reconnect your My Passport drive to your computer the Preferences options Display the WD SmartWare Home screen This is the default configuration of the WD SmartWare software and it is recommended when you routinely perform a number of backups retrieves each day Otherwise you might want to disable this option and open the WD SmartWare Home screen whenever you need it Check for software updates This ensures that you are always using the most recent software version To enable or disable the Preferences options 1l Onthe Software Settings screen see Figure 8 on page 18 click
51. eturns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 2 years in the North South and Central America region 2 years in the Europe the Middle East and Africa region and 3 years in the Asia Pacific region unless otherwise required by law The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including remov
52. formance with WD TURBO Getting Started with the WD SmartWare Software Connecting the Drive To connect your My Passport or My Passport SE drive to your Mac OS X Tiger Leopard Snow Leopard computer 1 Turn on your computer 2 Connect the drive to your computer using either e The USB micro cable as shown in Figure 3 e An optional My Passport dock as shown in Figure 4 on page 6 Figure 3 Using the USB Micro Cable to Connect the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED 5 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL d E SS Se SSS 2275 25 SES Figure 4 Using the Optional My Passport Dock to Connect the My Passport Drive 3 If you have reformatted the drive for use on a Windows computer skip the rest of this procedure and see Installing the Drive on Windows Computers on page 43 instead 4 After you physically connect the drive verify that the My Passport icon displays on your desktop Vitel bal Your My Passport drive is now ready to use as an external storage device You can enhance its performance by installing the following software that is available on the drive WD TURBO utility see Enhancing Performance with WD TURBO on page 7 e WD SmartWare software see Getting Started with the WD SmartWare Software on page 9 CONNECTING THE DRIVE AND GETTING STARTED 6 MY PASSPORT FOR
53. g a serious failure condition With advanced warning you could take precautionary measures like moving your data to another drive before a failure Occurs The result of a quick S M A R T status check is a pass or fail evaluation of the drive s condition The S M A R T status check completes within a second or two Quick Drive Test Your My Passport drive has a built in Data Lifeguard diagnostic utility that tests the drive for error conditions The quick drive test checks the drive for major performance problems The result of a quick drive test is a pass or fail evaluation of the drive s condition The quick drive test can take several minutes to complete Complete Drive Test The most comprehensive drive diagnostic is the complete drive test It methodically tests every sector for error conditions and inserts bad sector markers as required The complete drive test can take several hours to complete depending on the size and data configuration of your drive The best time to run the drive diagnostics and status checks is on a regular basis before you encounter any problems with your drive And because they are so fast running the quick S M A R T status check and the quick drive test provides a high level of assurance with minimal inconvenience Then run all three whenever you encounter disk error conditions while backing up or retrieving files To run drive diagnostics and status checks 1 On the Drive Settings sc
54. i a e B Pu a i B1 MANAGING AND CUSTOMIZING YOUR DRIVE 29 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Checking Drive Status Use the WD SmartWare icon to determine whether the drive is encrypted locked how full the drive is the drive s serial number and the temperature condition of the drive l Click the WD SmartWare icon 2 to display a list of drives and select the My Passport drive 43 Fri 9 31 AM About WD 5martWare Passport Essential Open WD SmartiWare Unmount Volumes 2 If the drive is unlocked not encrypted the submenu shows the serial number of the drive the space available and temperature condition If the drive is locked 4 Fri 9 50 AM A About WD 5martWare Passport Essential Open WD SmartWare Unlock Drive Unmount a Click Unlock Drive on the submenu to open the WD SmartWare Drive Unlock screen WD SmariVare Drive Unlock My Passport Essential Enter your nasswoed 1e unlock your drive b Password hini My Essential VWAXHDADBSTbDZJ 50 1 ud b Type your password in the Password box and click Unlock Atthe Your drive is now unlocked prompt click Exitto close the WD SmartWare Drive Unlock screen Repeat step 1 to see the drive status MANAGING AND CUSTOMIZING YOUR DRIVE 3
55. iagnostics power settings and backup parameters see Figure 7 on page 17 On the Home screen you can modify the primary drive being categorized with the drop down selection box under the name of your computer By selecting a different drive the system will identify the categories of files on that drive Then click the e Backup tab to back up files from the selected drive to your My Passport drive e Retrieve tab to retrieve backed up files from your My Passport drive to any location on your computer CONNECTING THE DRIVE AND GETTING STARTED 11 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL In the Content Gauge for your computer s hard drive all of your files that are available for backup are shown against a blue background in categories that are based on the following folders on your computer Music Movies e Pictures e Mail Documents Other Each category includes all of the files in the represented folder except the Other category which includes all of the files in all other folders on your computer Note that e The System category shown against a dark gray background includes all of your operating system files that are not available for backup Files that are not backed up include system files program files applications and working files e he Retrieved category also shown against a dark gray background shows the files that you have retrieved from a prior backup They too are n
56. ic continuous backup instantly makes a copy whenever you add or change a file Note Automatic backup protection is continuous for as long as your My Passport drive is connected to your computer Then whenever you disconnect and reconnect the drive to your computer the WD SmartWare software rescans your computer for new or changed files and resumes automatic continuous backup as before See your backup as it happens Seeing is believing Visual backup organizes and displays your content into categories and shows the progress of your backup e Retrieve lost files effortlessly Bring back your valuable data to its original location whether you ve lost all your data or just overwritten an important file CONNECTING THE DRIVE AND GETTING STARTED 10 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 118 8 55 prata Sol wn Figure 5 Home Screen WD SmartWare Home Screen The WD SmartWare Home screen has four tab selected options e Home Provides a Content Gauge with the capacity of each hard drive in connected to your computer see Figure 5 Backup Manages existing backups or creates new backups of your important data including movies music documents e mail and photos see Figure 6 on page 14 e Hetrieve Brings back valuable data that has been lost or overwritten see Figure 9 on page 21 e Settings Manages security d
57. ing or obliterating labels and opening or removing external enclosures COMPLIANCE AND WARRANTY INFORMATION 67 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at support wdc com accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United otates some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not appl
58. kup will be retrieved fram your Yoluma PASSPORT volume Includsrig files you lave previoushy deleted and the mast current version of each file Pree Faireveng Rela eng Figure 11 Select Content to Retrieve Screen 4 5 On the Select content to retrieve screen select Retrieve Some Files to display the retrieve files selection box see Figure 12 on page 23 Navigate through the folder structure to find the files you want Also you can use the search box by typing the name or partial name of the file or folder Click the appropriate file category button to list the files by category Pictures Music Movies Documents Other Mail e Select the view icon to list individual files Type all or part of the file name in the search box to locate the file and press Enter to initiate the search To eliminate the search filter delete all of the text in the search box and press Enter e Select the check box for the file or folder that you want to retrieve Click Start Retrieving RETRIEVING BACKED UP FILES 22 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL v Restore Some Files 2844 lover Documenta E Valumes My Passport Wb Desktop 5 mini MTDESK OP Pictures Usei Pictures Figure 12 Retrieve Files Selection Box 7 During the retrieve
59. le check box to enable or disable the Backup Speed option BACKING UP YOUR COMPUTER FILES 19 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Retrieving Backed Up Files This chapter includes the following topics About Retrieving Files Retrieving a File Retrieving a Folder Retrieving an Earlier Version of a File or Deleted Files Retrieving All Your Content About Retrieving Files The WD SmartWare software makes it easy for you to retrieve files that have been backed up on your My Passport drive and either e Restore them to their original locations on your computer Copy them to a special retrieve folder Retrieve is generally a five step process 1 Choose the drive to retrieve content from on the Home screen 2 Choose the backup that you want to retrieve content from 3 Choose whether content will be retrieved to a special retrieval folder or to the original location Choose what content to retrieve either files folders or everything 5 Retrieve the content Retrieving a File After selecting the drive on the Home screen you can retrieve files or complete folders from your My Passport drive To retrieve a file from your drive 1 Click the Retrieve tab to display the Retrieve screen see Figure 9 on page 21 2 Inthe Backed Up Volumes box select the WD SmartWare volume that you want to retrieve a file or folder from and click Select Destination to display the Select a destination for
60. ler nie versi n xml Quick Install Cuire WD amp marnWarae Uninstall Restoring the WD SmartWare Software and Disk Image In addition to deleting all of the data on your My Passport drive erasing or reformatting the drive also removes the WD SmartWare software and all of the support files utilities online help and user manual files If you ever need to remove and reinstall the WD SmartWare software on your computer or move the drive to another computer and install the software there you will need to restore the WD SmartWare software and disk image on your My Passport drive To do this after you have erased or reformatted the drive go to support wdc com and see Knowledge Base Answer ID 5419 MANAGING AND CUSTOMIZING YOUR DRIVE 39 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Checking Drive Health The data files on your My Passport drive are important to you The WD SmartWare software has several built in diagnostic tools to help make sure that your drive is performing well Run one of the following tests if you are concerned that your drive is not operating properly Diagnostic Tool Description Quick S M A R T Status Check S M A R T is a failure prediction function that continuously monitors key internal performance attributes of the drive A detected increase in drive temperature noise or read write errors for example can provide an indication that the drive might be approachin
61. n e i pode 30 Safely Dismounting the Drive 31 Using the WD E RI RO Eu ex RE EO s 31 Using the My Passport RR BR ieee ee eee ee 31 Customizing Your Software Settings 32 Specifying a Different Retrieve Folder 32 Setting the Preferences Options 33 Customizing Your Drive 05 33 Registering Your DIIVO sk 34 Setting the Drive Sleep 35 Erasing Yol DVE ae eua ER a a eee oe Ree eure eee 35 Uninstalling the WD SmartWare Software 38 Restoring the WD SmartWare Software and Disk Image 39 Checking Drive Health 40 Using the Drive with Windows 42 the EROR UR cf ODIO Zeta CR SCC i s de s 42 Restoring the WD SmartWare Software and Disk 42 Installing the Drive on Windows 43 Getting Started with the WD SmartWare Software 45 Using the WD SmartWare
62. ndes Update reach fer T this arme ony arid fime ennnect a devien not ther tme Cik io 2 Click Next to continue 3 Select Install from a list or specific location and click Next Found Mea Hardware Wizard This install WO SES Doce J your hardware came valh metalation disk imerit it nnw what do vou lhe waren lo do C ingtal the Automate aliu Fhecommended hom a or locaton j amp dvanced First in 4 Browse to My Computer and a Double click the My Passport drive b Double click the Extras folder c Select WD SES Device Driver INSTALLING AN SES DRIVER 59 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL d Click Next Found Mew Hardware Wizard Please seach and opleone thes check beira ba expand the default anuch which includes Incal paths and removable media The best dier found wall be initalled Search removable mede CD FIOM e Include this in saaret SES Dime C Don search vill checa diver Faial Chocne this option to telect the device dryer liom Windows does no
63. nk in the WD Online box to view the Western Digital Online Store website Click External Hard Drives and select the best drive to suit your future requirements 5 If you clicked Pause Backup at step 3 the Stop backup confirmation prompt reminds you that if you stop the backup before it completes the WD SmartWare software removes all of the backup files that were just copied to your My Passport drive To continue click either Continue Backup to disregard your pause request and resume the backup Stop Backup to follow through with your pause request stop the backup and remove the newly created backup files Advanced Backup Capabilities The advanced backup capabilities include e Selecting specific content to back up Changing the backup software settings Choosing the number of backup versions to keep Pausing the backup until your computer is idle Selecting Specific Content to Back Up To back up some of your computer files 1 the Backup screen see Figure 6 on page 14 select Detailed View to open the backup files content box Detaled View My Desktop mini Ham M Other 43 3 MB Pictures 0 KR 0 vi Movies KH Documents 623 3 Annly Rewer BACKING UP YOUR COMPUTER FILES 16 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 2 In the backup files content box e Select the check boxes for the
64. nstantly make a second copy whenever you add or change a file See your backup as it happens Seeing is believing Visual backup organizes and displays your content into categories and shows the progress of your backup Bring back lost files effortlessly Retrieve your valuable data to its original location whether you ve lost all your data deleted a file or just overwritten an important file control Customize your backup set drive security run diagnostics manage the power settings and more from the WD SmartWare control center e Drive lock Gain peace of mind knowing that your data is protected from unauthorized access or theft with password protection and 256 bit hardware based encryption USB 2 0 interface A simple connection that offers convenience and compatibility among multiple computers Power miser My Passport portable drives are designed to save energy WD GreenPower Technology lowers internal drive power consumption by up to 30 a sleep mode reduces power during idle times and a power saving feature turns the drive on and off with your computer ABOUT YOUR WD DRIVE 1 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Planet friendly We designed a small box from recycled materials to minimize waste We encourage you to recycle it Ready to plug and play with Mac computers HFS J formatted for compatibility with all Mac OS X operating systems Supp
65. nt Gauge for your My Passport drive changes to blue for each category as the backup completes e You can continue to set up your drive or perform any other functions during the backup as the WD SmartWare software backs up your files in the background Pause Backup button is available for you to stop the backup 4 Appearance of a backup successfully finished message means that the backup completed normally If any files could not be backed up their representations remain yellow amber in the Content Gauge for your computer s hard drive and the WD SmartWare software displays a e Caution message indicating the number of files involved e View link that you can click to see a list of the files and the reasons they were not backed up Some applications and running processes can keep files from being backed up If you cannot determine why some of your files were not backed up try e Saving and closing all of your open files Closing all running applications including your e mail program and web browser BACKING UP YOUR COMPUTER FILES 15 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Important Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup The best long term solution would be to relegate the drive to long term archive storage and a Click the Home tab to display the Home screen b Click the WDStore li
66. ntinue 3 Wait for the software installation to complete This could take several minutes USING THE DRIVE WITH WINDOWS 45 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 4 After the software installation completes IF you clicked at step 1 Install WD SmartWare Install Drive Settings Retrieve a backup THEN the WD SmartWare software displays The initial Backup screen for performing your first backup see Figure 15 on page 47 Here you can either e Run your first backup See Backing Up Your Computer Files on page 13 before clicking Run Backup and then proceed to step 5 e Skip the backup for now and display the initial Drive Settings screen Figure 16 on page 47 See Password Protecting Your Drive on page 24 and Registering Your Drive on page 34 before clicking Skip Backup and then skip to step 6 Note In this case the initial Drive Settings screen includes a Return to Backup button for returning to the initial Backup screen The initial Drive Settings screen for securing and registering your drive Figure 16 on page 47 a See Password Protecting Your Drive on page 24 Hegistering Your Drive on page 34 b Skip to step 6 The Home screen for accessing all WD SmartWare functions a SeeFigure 7 on page 10 and Retrieving Backed Up Files on page 20 b This completes the getting started procedure after selecting Retrieve a backup Note The initial B
67. ort for multiple devices One installation of the software supports up to three WD drives My Passport or My Book drives with WD SmartWare software Important For the latest WD product information and news visit our website at www westerndigital com For the latest software firmware and product documentation and information go to http products wdc com updates Kit Contents As shown in Figure 1 your My Passport or My Passport SE for Mac drive kit includes the following My Passport or My Passport SE for Mac ultra portable hard drive e WD SmartWare software included on the drive e USB micro cable Quick Install Guide NS USB Micro Cable My Passport or My Passport SE for Mac Quick Install Guide Ultra Portable Hard Drive Figure 1 My Passport Drive Kit Contents Optional Accessories You can use the following accessories with the My Passport drive A special USB micro cable that might be needed for computers with limited bus power Replacement or additional USB micro cables My Passport dock that holds charges and connects the My Passport drive to your computer ABOUT YOUR WD DRIVE 2 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL For information about optional accessories for this product visit US www shopwd com www wdstore com Canada www shopwd ca or www wdstore ca Furope www shopwd eu www wdstore eu others Contact WD Technical
68. ot available for backup Hovering the pointer over a category shows the number of files in the category In the Content Gauge for your My Passport drive the Additional Files category includes all of the files shown in the used space portion of your drive properties This space is not available for backups Note The small number of files that are shown in the Additional Files category when you first install the WD SmartWare software before performing your first backup represents the system and hidden files that your computer s operating system put there when you installed the drive Viewing the Info Online Help Topics Each WD SmartWare screen provides easy access to online help information to quickly guide you through your backup retrieve and settings tasks Whenever you are uncertain about what to do just click the info online help icon in the upper right corner of any Screen To close the info help screen after reading the online help click the red X button in the upper left corner of the screen CONNECTING THE DRIVE AND GETTING STARTED 12 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Backing Up Your Computer Files This chapter includes the following topics About Backing Up Your Computer Files Backing It All Up Advanced Backup Capabilities About Backing Up Your Computer Files The WD SmartWare software automatically and continuously backs up all of the content on your compu
69. our Drive on page 24 drive Change your password Security Changing Your Password on page 28 Hemove password protection from Security Turning Off the Drive Lock your drive Feature on page 28 Hegister your drive to receive free Registration Registering Your Drive on technical support during the page 34 warranty period and be kept up to date on the latest WD products Run drive diagnostics and status Diagnostics Checking Drive Health on checks page 40 Specify an inactive time interval to Sleep Timer Setting the Drive Sleep Timer turn off your drive on page 35 Erase your drive so you can retrieve Drive Erase Erasing Your Drive on the space and start over with a fresh page 35 set of backups Registering Your Drive The WD SmartWare software uses your computer s Internet connection to register your drive To register your drive to receive free technical support during the warranty period and be kept up to date on the latest WD products 1 Make sure that your computer is connected to the Internet 2 On Drive Settings screen see Figure 13 on page 25 click Registration to display the Register Drive dialog Register Drive 3 Type your first name in the First name box 4 Type your last name in the Last name box MANAGING AND CUSTOMIZING YOUR DRIVE 34 MY PASSPORT FOR MAC AND PASSPORT FOR USER MANUAL 5 your e mail address in the E mail address box
70. pport wdc com download Frequently Asked Questions Q Why does the arive not power up A Be sure the drive is plugged in to a power source A special cable may be needed for computers with limited bus power For more information in the U S visit our Web site at store westerndigital com Outside the U S contact WD Technical Support in your region Q Why is the not recognized under My Computer or on the computer desktop A f your system has a USB 2 0 PCI adapter card be sure that its drivers are installed before connecting your WD USB 2 0 external storage product The drive is not recognized correctly unless USB 2 0 root hub and host controller drivers are installed Contact the adapter card manufacturer for installation procedures Why won t my computer boot when 1 connect my USB drive the computer before booting Depending on your system configuration your computer may attempt to boot from your WD portable USB drive Refer to your system s motherboard BIOS setting documentation to disable this feature or visit support wdc com and see Knowledge Base answer ID 1201 For more information about booting from external drives refer to your system documentation or contact your system manufacturer gt Why is the data transfer rate slow Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 2 0 adapter card or a system that does not support USB 2 0 gt
71. reen see Figure 13 on 25 click Diagnostics to display the Diagnostics dialog quz dire This lakes Io 2 rerun Peron media scan deeci bad This legi mnp larga diea CHECKING DRIVE HEALTH 40 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL 2 Click the button for the test that you want to run Quick SMART Status e Quick Drive Test Complete Drive Test CHECKING DRIVE HEALTH 41 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Using the Drive with Windows The My Passport drive is preformatted as a single HFS J partition for compatibility with Mac OS X operating systems To use the drive on Windows operating systems you must first e Reformat the drive to a single NTSF partition e Restore the WD SmartWare software and disk image This chapter includes the following topics Reformatting the Drive Restoring the WD SmartWare Software and Disk Image Installing the Drive on Windows Computers Getting Started with the WD SmartWare Software Using the WD SmartWare Icon Opening the WD SmartWare Software Checking Drive Status Monitoring Icon Alerts Disconnecting the Drive Safely Enabling the Backup and Retrieve Functions Unlocking the Drive Uninstalling the WD SmartWare Software Getting Started Without the WD SmartWare Software Reformatting the Drive CAUTION
72. rive Settings screen see Figure 13 on page 25 3 Click Security to display the Set Security dialog Bel Security Warning WL cannot passwobtd fou your you will see lo vour daz 4 Type your password in the Choose a password box LOCKING AND UNLOCKING YOUR DRIVE 24 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Lanting Warning WD cannot epirnve piu longe year paced you wil pre Py Ina KECERI T nur Exe Serres Figure 13 Drive Settings Screen Retype your password in the Verify password box Type a hint to help remind yourself of your password in the Password hint box Head the warning about the possibility of data loss if you forget your password Click the I understand check box to signify that you accept the risk SSS p Click Save Security Settings to save your password and enable password protection for your drive CAUTION After creating a password the drive remains unlocked for as long as you continue your current work session Then the WD SmartWare software Locks the drive when you shut down your computer disconnect your drive or the computer goes into the sleep mode Requires you to type your password to unlock the d
73. rive when you restart your computer or reconnect your drive Unlocking Your Drive After you have created a password to keep others from accessing the files on your drive you will have to type your password to unlock the drive whenever You shut down and restart your computer You disconnect and reconnect the drive to your computer Your computer exits the sleep mode You will have to do this even if you do not have the WD SmartWare software installed on your computer LOCKING AND UNLOCKING YOUR DRIVE 25 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Unlocking Your Drive with the WD SmartWare Software The procedure for unlocking your drive with the WD SmartWare software can be automatic or manual depending on whether the Please provide your password prompt appears or not Automatically Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer the WD SmartWare software displays the Please provide your password prompt WD SmartWare Password To unlock your drive 1 Type your password in the Password box 2 Click Unlock to unlock your drive and enable the WD SmartWare software Manually your computer goes into sleep mode an unlock screen might not display when you reactivate it To unlock the drive you can use either the e WD Unlocker VCD as described in Unlocking Your Drive Without the WD SmartWare Software on page 27 WD Sm
74. stalling on Windows XP Computers of Installing the Driver Automatically 57 Installing the Driver o9 Installing on Windows Vista 5 61 Installing the Driver Automatically 61 Installing the Driver 62 Installing on Windows 7 64 Compliance and Warranty 66 Regulatory Compliance 66 EGG Glass B IntormatiorT su RO iu Arcor aco ee a catt 66 ICES 003 NMB 003 Statement 66 66 GE Compliance 66 KCC Notice Republic of 67 Environmental Compliance 67 Warranty u s sa wea RUE VH E S M ees 67 ODtamig SSl VICO ce sorte eie oa due E RE 67 Limited Warani EE UR ER Peace ao Re Pa es RC RE Or Rea 67 GNU
75. t backing up files 13 files content box 16 procedure 15 16 screen 14 Box contents 2 C Cables 2 CAUTION about erasing the drive 35 about lost passwords 24 about preventing data loss when dis connecting 31 50 about your unlocked drive 25 China RoHs 67 Compatibility with operating systems 3 Compliance 66 Converting drive format 55 Creating a password 24 D Diagnostics drive setting 34 Disk image downloading and restoring 39 42 Dismounting drive 31 Dock for drive 2 Documents file category 49 Drive diagnostics and status checks 40 eraser setting 34 handling precautions 4 sleep timer 35 Drive formats 3 Drive Settings diagnostics 34 drive eraser 34 35 file history 32 registration 34 security 24 34 sleep timer 34 35 E Environmental compliance China 67 Erasing the drive 35 CAUTION about erasing the drive 35 MY PASSPORT FOR MAC AND MY PASSPORT SE FOR MAC USER MANUAL Class information 66 File categories defined 49 history drive setting 32 history screen 18 Formatting the drive 55 Full Media Scan 40 G GNU general public license 68 GPL software 68 H Handling precautions 4 Hardware 2 ICES 003 NMB 003 compliance 66 Indicator light 4 Info online help viewing 12 K Kit contents 2 L Launching WD SmartWare software 29 LED indicator 4 Limited Warranty 67 M Mail file category defined 49 Micro cables 2 Movies file category defined 49 Music file category defined 49
76. t guarantee that iret Ghee be the maton Bor vous mM 5 When the installation completes click Finish Found Mea Hardware Wizard Completing the Found Now Hardwara Wizard The wizard has firished raining the e WD SES Fries yatai INSTALLING AN SES DRIVER 60 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Installing on Windows Vista Computers After you physically connect the drive as shown in Figure 3 on page 5 or Figure 4 on page 6 the Found New Hardware screen displays Note If Autoplay is enabled two additional screens might appear at the same time as the Found New Hardware screen If they appear close them You can use the Found New Hardware screen to install the SES driver either Automatically if your computer is connected to the Internet Manually whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically your computer must be connected to the Internet l Verify that your computer is connected to the Internet 2 Found New Hardware wizard screen click Locate and install driver software Found Mew Hardware T Windows needs to install driver software for your WD SES Device USB Device Locate and install driver software recommended Windows will quide you through the process of installing
77. ter to your My Passport drive music movies photos documents e mail and other files Note One installation of the WD SmartWare software supports up to three backup drives that are configured with WD SmartWare software After the WD SmartWare software categorizes the different types of content you have simply clicking the Run Backup button will back all of them up Or you can select specific types of content to back up After performing a backup the WD SmartWare software protects your files by backing up any e New file that is created on your computer or copied to your hard drive e Existing file that is changed in any way This protection is automatic the WD SmartWare software does it for you without any action on your part just make sure to leave your My Passport drive connected to your computer Note Automatic backup protection is continuous for as long as your My Passport drive is connected to your computer Then whenever you disconnect and reconnect the drive to your computer the WD SmartWare software rescans your computer for new or changed files and resumes automatic continuous backup as before Additionally the Backup screen see Figure 6 on page 14 provides Content Gauges for your computer s disk drives so you can see the number of files and the storage size for each content category An Update Gauges button for rescanning the drive and verifying accurate Content Gauge counts after adding or ch
78. the Password box 3 Click Unlock to unlock your drive 4 Click Exit at the Your drive is now unlocked prompt to close the WD SmartWare Drive Unlock utility Uninstalling the WD SmartWare Software Important You can easily uninstall the software However you will need to restart the backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations See Backing Up Your Computer Files on page 13 Use your operating system s Add or Remove Programs function to uninstall the WD SmartWare software from your computer Uninstalling on Windows XP 1 Click Start gt Control Panel 2 Double click Add or Remove Programs 3 Select WD SmartWare and click Remove 4 Click Yes at the Are you sure prompt USING THE DRIVE WITH WINDOWS 53 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Uninstalling on Windows Vista or Windows 7 1 2 3 4 Click Start gt Control Panel Double click Programs and Features Click WD SmartWare or the WD SmartWare icon and click Uninstall C hange at the top of the screen Click Yes at the Do you wish to proceed prompt Getting Started Without the WD SmartWare Software If you do not install the WD SmartWare software you can still use your My Passport as an external hard drive In this case however you will not be able to e Protect your data with automatic continuous backups see Backing Up Your
79. to close it to the Found Now Hardware Wr ard erect aan OADE Foe ug CD m wi es artc nba pur irme poo e _ Een nit hs uma Windows XP Windows Vista or Windows 7 The WD SmartWare software will install the proper driver for your My Passport drive Several different screens might also appear depending on your computer s operating system IF your operating system 15 THEN Windows XP Proceed to step 6 Windows Vista or Windows 7 Skip to step 8 For Windows XP one or two screens might appear depending on whether the AutoRun AutoPlay function is enabled or disabled IF AutoRun AutoPlay 15 on your computer THEN Enabled Proceed to step a Disabled Skip to step b a On Windows XP with AutoRun AutoPlay enabled the Welcome to WD 5 martWare screen displays see Figure 14 on page 44 b OnWindows XP with AutoRun AutoP lay disabled click to open the M y Passport drive listing in Windows Explorer and double click the WD SmartWare exe file to display the Welcome to WD SmartWare screen see Figure 14 on page 44 USING THE DRIVE WITH WINDOWS 43 MY PASSPORT FOR AND MY PASSPORT SE FOR USER MANUAL Welcome to WD
80. ware on page 14 This appendix includes the following topics Installing on Windows XP Computers Installing on Windows Vista Computers Installing on Windows 7 Computers Installing on Windows XP Computers After you physically connect the drive as shown in Figure 3 on page 5 or Figure 4 on page 6 the Found New Hardware Wizard screen displays Note If Autoplay is enabled two additional screens might appear at the same time as the Found New Hardware Wizard screen If they appear close them You can use the Found New Hardware Wizard to install the SES driver either Automatically if your computer is connected to the Internet Manually whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically your computer must be connected to the Internet l Verify that your computer is connected to the Internet 2 Onthe Found New Hardware Wizard screen select Yes this time only to allow Windows XP to connect to Windows Update Found Mew Hardware Wizard Welcome to the Found New Hardware Wizard Windies vall seach for cuarent and upelied sofsaae locking nn your compter on He herder en the Windowed Update web rie sour Lan enenect be ndeves Updale In fer T CE nave and every connect a devien J net hee Hrer
81. y to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state GNU General Public License GPL Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License LGPL collectively GPL Software and not Western Digital s End User License Agreement In accordance with the GPL if applicable 1 the source code for the GPL Software may be downloaded at no charge from http support wdc com download gpl or obtained on CD for a nominal charge from http support wdc com download gpl or by calling Customer Support within three years of the date of purchase 2 you may re use re distribute and modify the GPL Software 3 with respect solely to the GPL Software no warranty is provided to the extent permitted by applicable law and 4 a copy of the GPL is included herewith may be obtained at http www gnu org and may also be found at http support wdc com download gpl Modification of or tampering with the Software including but not limited to any Open Source Software is solely at your own risk Western Digital is not responsible for any such modification or tampering Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital COMPLIANCE AND WARRANTY INFORMATION 68 Index A Accessories optional 2 B Backup abou

My Passport™ for Mac My Passport SE for Mac

Contents

Download Pdf Manuals

Related Search

Related Contents

My Passport&trade; for Mac My Passport SE for Mac

Contents

Download Pdf Manuals

Related Search

Related Contents

My Passport™ for Mac My Passport SE for Mac