Home

FRITZ!Box 3490

Contents

1. 29 internal memory 05 125 green mode LAN 0005 30 Internet access 50 61 73 guest access via mobile network 39 LANA a5 bes oe anssen ee res 118 Internet connection see guest network 117 configuring cee ee eee 38 wireless LAN 117 configuring via DSL 38 guest network over LAN 1 0 e eee eee 40 configuring 0008 117 via cable modem 17 39 via mobile network 18 H Internet protocol version 6 81 Internet router 2 00 ee 61 help Internet use customer service 133 blocking web pages 61 knowledge base 133 Hime MINS ccccar dn amp oa ade eo Oe Sora 61 Manual 0c eee eee 133 ib address Suppor IRANI koniga man pea 133 C Sle sia tue EEEE 103 user interface 006 133 eMErgeENCY oe cece eeeececeeee 101 VIDEOS ee eee eee nensi eens 133 in LINUX cece eeeeeeceeeeees 108 hibernation 00 cece eee 87 in MacOSX 107 home network in Windows 06 106 network devices esse eee 78 obtaining automatically 105 OVEIVIEW eee ee ee ee ees 116 IPv4 Storage NAS e eeee PEA addreSS ce eee eee eee ee 101 USB devices EA ee 109 SOMINGS a 3 dn s a04 er awd ace ane oe ae 100 Hotspot wireless LAN oe IPV6 icsece do aneteca acacuceet wt avacte dome G
2. Table of Contents 2 1 22 2 3 3 1 3 2 4 1 4 2 5 1 5 2 6 1 6 2 6 3 Security and Handling x04 aeasauaebeueae ds oeed eas 7 Saety INSUUCHONS 4c we tee eee oases REE Rr nee ENEE 7 Handling the FRITZ Box cee eee eee cence 8 Conventions inthe Manual 00 eee eee 9 Ihe PRU EON 3490 46 yu ca ee beads baw ed eO4e scene Ee 10 Ports Interfaces Buttons and LEDs 11 Ports and InterfaceS eee te eee nee 11 BURO eeren ace Gaede Ng ad de Sa ee eee ae a 12 LD Se o oo waver ae ae a oe hee are a es wi eo ee ne ee 13 Before You Connect the FRITZ Box 05 14 Contents of the FRITZ Box Package cc eee ees 14 Requirements for Operation cee eee ee cee eens 14 Connecting the FRITZ BOx 0 cee eee 16 Connecting to Electrical Power 0 eee eee ee eee 16 Connecting to the Internet 20 eee eens 16 Connecting a Computer with a Network Cable 19 Connecting to the Computer cc eee ee ee ees 19 Connecting a Network Hub or Switch eee ee 19 Connecting Computers with the FRITZ Box over Wireless eo O Ota ee Gos E cee oe E E E ca 21 Procedure for Establishing Secure Wireless LAN Connections 21 Establishing a Wireless LAN Connection Using WPS 21 Establishing a Wireless LAN Connection with a Network Key 24 FRITZ Box 3490 2 AM 7 The FRITZ Box User Interface 0 0 c ee eee 25 7 1 Opening the User
3. In the user interface Ssee page 25 the network key and additional settings for wireless LAN encryption are found under WLAN Security Confirm your entries The wireless LAN connection will be established FRITZ Box 3490 24 AM The FRITZ Box User Interface 7 The FRITZ Box User Interface The FRITZ Box has a user interface you can open in a web browser on your computer In the user interface you can set up the FRITZ Box enable or disable functions and receive information on the FRITZ Box and on your con nections 7 1 Opening the User Interface The FRITZ Box user interface can be opened on any computer connected with the FRITZ Box 1 Start a web browser on your computer 2 Enter fritz box in the address line of the browser The FRITZ Box user interface opens el a http fritz box Entering the address fritz box in the browser Ifthe user interface does not open see the instructions on re solving errors in The User Interface Does Not Open from page 119 7 2 Overview FRITZ Box at a Glance All important information about the FRITZ Box is displayed di rectly on the Overview page of the FRITZ Box user interface By clicking the linked entries or more you can jump from this page to the corresponding menus and configure settings there FRITZ Box 3490 25 AM Overview FRITZ Box at a Glance Internet Telephony Home Network WLAN System
4. Built in Ethernet entry from the Show list Switch to the TCP IP tab and select the Using DHCP option from the Configure IPv4 drop down list Click OK The computer now receives an IP address from the FRITZ Box FRITZ Box 3490 107 AM Obtaining an IP Address Automatically Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of net work settings in Linux see for example www tldp org HOWTO NET3 4 HOWTO 5 html FRITZ Box 3490 108 AM Connecting USB Devices to the FRITZ Box 15 Connecting USB Devices to the FRITZ Box The FRITZ Box has two USB ports to which you can connect various USB devices All network devices in the FRITZ Box home network can use these USB devices jointly and simultaneously This chapter describes how to share a printer in the network which USB devices can be used in your FRITZ Box home network and how to use these devices Safely 15 1 Power Supply for USB Devices You can connect USB devices with the following properties to the FRITZ Box Some USB devices require more than one USB port for operation for instance hard drives with a USB Y cable Connect this type of USB device to the FRITZ Box using a USB hub with its own power supply The total current consumption of connected USB devices without their own power supply may not exceed 900 mA Check the rating plates of the connected USB devi
5. Sub mit Support request button Our Support team will respond by e mail as quickly as possible FRITZ Box 3490 135 AM Manufacturer s Warranty 22 5 Manufacturers Warranty We offer a manufacturer s warranty of 5 years on the hard ware of this original product The warranty period begins with the purchase date from the first end user Compliance with the warranty period can be proven by submission of the origi nal invoice or comparable documents This warranty does not restrict your warranty rights based on the contract of sale or other statutory rights Within the warranty period we will remove defects to the product which are demonstrably due to faults in materials or manufacturing Our warranty does not cover defects which oc cur due to incorrect installation improper use non obser vance of instructions in the user manual normal wear and tear or defects in the environment of the system third party hardware or software We may at our discretion repair or re place the defective product Claims other than the right to the removal of defects which is mentioned in these terms of war ranty are not constituted We guarantee that the software conforms with general speci fications not however that the software meets your individ ual requirements Delivery costs will not be reimbursed Prod ucts which have been replaced revert to our ownership Claims recognized under warranty entail neither an extension or
6. With WPS connecting a wireless device with the FRITZ Box is quick and easy Requirements The wireless device must support WPS Establishing a Connection in Windows 8 1 8 7 Vista or XP Here is how to establish a wireless connection with WPS ona computer with Windows 8 1 8 7 Vista or XP 1 Ifthe WLAN LED on the FRITZ Box is off press the WLAN button briefly The wireless radio network of the FRITZ Box will be switched on FRITZ Box 3490 21 Establishing a Wireless LAN Connection Using WPS 2 Open the wireless LAN software on the computer In Windows 8 and 7 for instance click the wireless LAN symbol FA in the task bar 3 Select the wireless radio network of the FRITZ Box The preconfigured name of the wireless LAN radio net work is FRITZ Box 3490 4 Click Connect The field for the network key appears along with the in formation that you can establish the connection by pressing a button on the router Enter the network security key D I You can also connect by pushing the button on the router 5 Forthis step you have two minutes Press the WPS but ton on the FRITZ Box briefly FRITZ Box The wireless LAN connection will be established FRITZ Box 3490 22 AM Establishing a Wireless LAN Connection Using WPS Connecting to Other Wireless Devices Here is how to establish a wireless connection with WPS ona wireless LAN device witho
7. FRITZ Box 3490 140 AM FRITZ Box 3490 141 AM FRITZ Box 3490 142 AM Index A documentation 00 133 ES aceon sentasco 61 67 drilling template 140 DEEA E 130 DSL Ca lO eni EnEn 132 ee dynamic DNS caatieecteateneceens f2 apps MYFRITZIADD o4044504 440s ew ewes 58 E auto channel wireless LAN 95 automatic error report 134 e mail notifications 30 electrical power B connecting 0c eee 16 electricity placki i esra trn qin oes aes 61 FRZ Box con amnios 130 button emergency IP address 101 wireless LAN 2 ce eee 12 anne anaiaian 125 Se 12 Elen Rebice a eeae eats energy SAVING 2 5 c4 cies wee sce e aes bows 28 C evaluating cable DSL connection 134 DSL Cable sn cksatorurdanesees 132 wireless LAN connection 134 network cable 131 exposed host 2 os4aiagdaaveeas ees 70 cable connection broadband 17 39 Calllist cc ee ee ee eee 49 F CE conformity declaration 138 configuration 25 tactory settings iad aa yes DHCP Server 2 26 102 iliac ano O 17 39 IPv4 address Wea ee peda ee eee 101 loading with FRITZ Box 125 behind router 05 18 eID E eara EEE 134 COMPUTE tecysdeceaden saves es 19 filters for Internet use Be EE E E EEE E E 17 DlGCKIGl crates ivacesetatecs 61 electrical power 16 edit
8. Using access profiles you can control the use of the Internet by devices in your network Access Profiles Settings for Internet Use The following settings for Internet use are defined in an ac cess profile Setting Description Online time The online time specifies when and for how long Internet access is permitted Permitted websites Using filter lists you can specify which websites may be accessed Internet access through net You can specify which network appli work applications cations are allowed to communicate over the Internet Preconfigured and Own Access Profiles e Inthe FRITZ Box there are four preconfigured access pro files e You can create and configure many access profiles of your own No Network Device without Access Profile e Network devices that log in to the home network for the first time are automatically assigned the preconfigured Standard access profile AS soon as a network device is registered in the home network you can assign a dif ferent access profile FRITZ Box 3490 61 AM Parental Controls Access Profiles for Internet Use e Network devices that log in to the FRITZ Box guest net work are automatically assigned the Guest access pro file This is the only access profile possible in the guest network Preconfigured Access Profiles In the FRITZ Box there are four preconfigured access profiles available for use The Standard Access Profile
9. Clearing the Cache of your Web Browser If the web browser shows only a blank white page empty the cache Firefox 1 Click the Menu button and select History Clear Re cent History Or click History in the menu bar and select Clear Re cent History FRITZ Box 3490 119 AM The User Interface Does Not Open 2 3 In the Clear Recent History dialog select Everything and under Details check only the Cache option Click Clear Now Internet Explorer i Zs Di Click on the Tools menu and select Internet options On the General tab click the Clear History button Enable the Temporary Internet files option and click Delete Google Chrome i 3 Click on the Chrome menu Customize and Control Goo gle Chrome button and select History Clear Brows ing Data Select the beginning of time and below it only the op tion Empty the cache Click Clear browsing data Other Web Browsers If you use a different web browser see the Help for your browser for instructions on how to clear the cache Check the Proxy Settings of the Web Browser If a proxy server is enabled in your web browser the address of the FRITZ Box must be entered as an exception Check your web browser settings Firefox T Click the orange Firefox button and select Settings Settings
10. Service of the AVM website en avm de service FRITZ Box 3490 133 AM Feedback on FRITZ Box 22 3 Feedback on FRITZ Box In various places in the user interface the FRITZ Box offers you the opportunity to send your concrete feedback to AVM Your feedback helps us to continually improve the FRITZ Box When you submit feedback only the technical data and no personal data are transmitted to AVM These data are used for the exclusive purpose of product improvement A correspond ing message appears in the Event Log stating that the feed back was sent to AVM Automatically Sending Error Reports to AVM In the case of serious errors this service generates a report on the problem that occurred and automatically sends this er ror report to AVM The error report helps improve the stability of FRITZ OS Settings options for automatically sending error reports are located on the Contents AVM Services page of the FRITZ Box user interface Evaluating the DSL Connection On the Internet DSL Information Feedback page you can evaluate your DSL connection This makes it possible to opti mize your DSL performance with upcoming FRITZ OS updates Evaluating the Wireless LAN Connection On the WLAN Radio Network Known Wireless LAN Devices Feedback page you can evaluate your satisfaction with the wireless LAN connection between the FRITZ Box and the wire less device This information helps AVM opt
11. The FRITZ Box supports UMTS HSPA modems from various manufacturers 1 Insert the USB modem into the USB port on the FRITZ Box 2 Setup the Internet connection via the mobile communi cations network see page 39 Connecting to a Router or a Network You can use the FRITZ Box at an already existing Internet ac cess To do this the FRITZ Box is connected to the router or network Connecting Using a Network Cable A network cable is required to connect the FRITZ Box to a rout er 1 Insert one end of the cable into the socket on the la beled LAN 1FRITZ Box 2 Insert the other end of the cable into a network socket on the router or in the network Once you have connected a computer to the FRITZ Box you can configure the Internet connection as described in section Internet Connection over LAN 1 FRITZ Box as a Router on page 40 FRITZ Box 3490 18 AM Connecting a Computer with a Network Cable 5 Connecting a Computer with a Network Cable You can connect computers and other network devices with the FRITZ Box using a network cable wal Connecting to the Computer One computer or other network device can be connected to each LAN port of the FRITZ Box Connecting a computer using a network cable 1 Insert the network cable included in the package into the LAN port of the computer You can also use any other network cable For more in formation see page 131 2 Insert the free end of the cable i
12. amp Fax 3 Click the sign 4 Click IP Printer 5 In the Protocol drop down list select the entry HP Jet Direct Socket 6 Enter fritz box in the Address input field If the FRITZ Box is configured as a wireless repeater or an IP client enter here the IP address at which the FRITZ Box can be reached within the network 7 Inthe Print Using drop down list select the printer that is connected to the USB port of your FRITZ Box If the printer is not displayed you must first install the printer drivers for this device Consult the documenta tion of your printer for instructions 8 Click Add The USB printer has been configured and can be used as a network printer Setting Up a USB Printer in Other Operating Systems The names of entries or menus in operating systems not de scribed above may be slightly different than the terms we use here e As the port type select Raw TCP e Enter 9100 as the port e Enter fritz box as the printer name If the FRITZ Box is configured as a wireless repeater or an IP client enter here the IP address at which the FRITZ Box can be reached within the network FRITZ Box 3490 114 AM Managing Memory with FRITZ NAS 16 16 1 16 2 16 3 Managing Memory with FRITZ NAS With FRITZ NAS you can display the data on the storage media of your FRITZ Box in a clearly arranged interface All par
13. 1 1 For instructions about how to handle fixed IP addresses see the section Opening the User Interface Using an Emergency IP Address from page 122 IPv4 Address in the FRITZ Box Upon delivery the FRITZ Box is assigned the following IPv4 address 192 168 178 1 If you would like to change the IPv4 address please read through the following sections When Does It Make Sense to Change the IPv4 Address You should change the IPv4 address of the FRITZ Box if the following apply to your network e You have an existing local IPv4 network one subnet with several computers FRITZ Box 3490 101 AM Network Settings in the FRITZ Box e Fixed IPv4 addresses are registered in the network set tings of the computer and you do not want to or are not permitted to change these addresses e You want to connect the FRITZ Box to the local IPv4 net work in order to make the FRITZ Box features available to all of the computers in the IPv4 network Reserved IP Addresses The entire IP network 192 168 180 0 in the FRITZ Box is re served for internal purposes IPv4 addresses from this network may not be assigned to the FRITZ Box DHCP Server for IPv4 The FRITZ Box is equipped with its own DHCP server for the IPv4 network The DHCP server is enabled by default in the factory settings The following range of IP addresses is re served for the DHCP server in the factory settings 192 168 178 20 192168178200 This IP address c
14. Corporation in the USA and or other countries Apple App Store iPhone iPod and iPad are trademarks owned by Apple Inc in the USA and or other countries IOS is a trade mark owned by Cisco Technology Inc in the USA and or other countries Google and Android are trademarks owned by Goosle Inc in the USA and or other countries All other trademarks like product names logos commercial names are owned by their respective holders FRITZ Box 3490 137 AM Declaration of CE Conformity AVM declares herewith that the device is compliant with the basic requirements and the relevant rules in directives 1999 5 EC or 2004 108 EC and 2006 95 EC 2009 125 EC and 2011 65 EU The declaration of CE conformity is available at http en avm de ce FRITZ Box 3490 Disposal Information In accordance with European regulations the FRITZ Box 3490 as well as all devices and electronic components con tained in the package may not be disposed with household waste After use please dispose of FRITZ Box 3490 and all electronic components and devices included with delivery at a collec tion point in your local community for the disposal of electric and electronic appliances Symbol for the separate collection of electric and electronic devices FRITZ Box 3490 139 AM Drilling Template A drilling template is presented below Use the drilling template as a guide to mark the holes needed to mount the FRITZ Box on a wall
15. IPv6 networks Transport of address families IPv4 via IPv4 IPv4 via IPv6 IPv6 via IPv6 IPv6 via IPv4 Example The encapsulation of IPv6 packets in IPv4 headers allows IPv6 web sites to be connected over IPv4 FRITZ Box 3490 85 AM LISP FRITZ Box as a LISP Router Configuring FRITZ Box as a LISP Router FRITZ Box as a LISP Router The FRITZ Box can be configured as a LISP router As a LISP router the FRITZ Box is an xTR ETR and ITR Preparations You need a LISP provider Register with a LISP provider All of the information you need to configure the FRITZ Box asa LISP router is supplied by the LISP provider Configuring a LISP Router 1 Open the FRITZ Box user interface see page 25 2 Enable the advanced view 3 Select the LISP tab 4 Enable the setting LISP support enabled 5 Enter in the fields the information you received from the LISP provider FRITZ Box 3490 86 AM FRITZ Box as a Wireless Access Point 13 FRITZ Box as a Wireless Access Point The FRITZ Box is a wireless access point for wireless devices like note books tablets or smartphones The FRITZ Box can establish wireless LAN connections compliant with the fast Wireless AC standard and the Wireless N standard in two frequency bands at the same time The FRITZ Box is preconfigured with an encryption method from today s safest method WPA2 This encryption method is supported by most of the latest wirele
16. Interface ees 25 7 2 Overview FRITZ Box ata Glance cee ee eee 25 7 3 Standard View and Advanced View 0c eee e eee eens 27 8 Using System Functions of the FRITZ Box 28 8 1 Diagnostics Checking FRITZ Box Functions 06 28 8 2 Using Energy Saving Functions of the FRITZ Box 28 8 3 Push Services Notification Services of the FRITZ Box 30 8 4 Locking the Buttons on the FRITZ Box 0 0 ee eee 32 8 5 Saving and Restoring the FRITZ Box Settings 33 8 6 Update Updating FRITZ OS 1 cc cee eee 35 9 Configuring an Internet Connection in the FRITZ Box 38 9 1 Internet Connection for DSL sessssasssssnnseereneesese 38 9 2 Internet Connection for Cable ee ee ee eee 39 9 3 Internet Connection for the Mobile Network 39 9 4 Internet Connection over LAN 1 FRITZ Box as a Router 40 9 5 S rune the Nel wactenee hers oa mes we eee ae 26h see ded oats 42 10 Password Protection Using FRITZ Box Safely 43 10 1 Login with Password FRITZ Box Procedures 0005 43 10 2 Using a FRITZ Box Password ccc eee ees 44 10 3 Using FRITZ Box USers ee ee ee cette 46 10 4 Forgot Password What to Do eee ce ee ee 53 10 5 No login Mode soc dccccccceduciusctdeddsedecsads nerne 54 11 MyFRITZ Accessing the FRITZ Box from Anywhere 55 11 1 Configuring MYFRIZ eeu essa ctw soes weds bebe waswbicaa
17. Or click on Tools in the menu bar and select Set tings Select Advanced Network Under Connection click the Settings button FRITZ Box 3490 120 AM The User Interface Does Not Open 4 Ifthe option Manual proxy configuration is enabled enter fritz box in the No Proxy for field and then click OK If the manual proxy configuration is not enabled click Cancel Internet Explorer 1 Click on the Tools menu and select Internet options 2 Switch to the Connections tab and click the LAN set tings button 3 Ifthe Use a proxy server for your LAN option is en abled click on Advanced Under Exceptions enter the address fritz box and click OK If no proxy server is used click Cancel Google Chrome Check whether the use of a proxy server is enabled If so en ter fritz box as an exception in the proxy server settings Google Chrome uses the proxy settings of your operating sys tem Windows or Mac OS For more information go to Google Chrome Help and enter the keyword network settings Other Web Browsers Check whether the use of a proxy server is enabled If so en ter fritz box as an exception in the proxy server settings For more information on the proxy settings see the Help for your web browser Configuring the Computer s Network Adapter On your compu
18. Property Description Limitations In the factory settings the Stan dard profile is allowed to do ev erything There are no restrictions on time or activity Changeable The Standard profile can be changed Automatic assignment Network devices that register with the FRITZ Box for the first time are automatically assigned the Stan dard profile Standard Unknown network devices can on ly receive the Standard profile Unknown network devices are de vices that have not registered with the FRITZ Box but should already have been configured in the FRITZ Box and have parental con trols configured No budget No shared budget can be config ured in the Standard profile FRITZ Box 3490 62 AM Parental Controls Access Profiles for Internet Use The Guest Access Profile Property Description Limitations The profile has the following set tings configured upon delivery e There are no time restrictions e HTTPS queries are permitted e The web pages indexed by the German federal government BPjM will be filtered e Surfing and mail are allowed Web access is blocked for all other network applications Changeable The Guest profile can be changed Automatic assignment Network devices that are connect ed with the FRITZ Box via the guest access receive the Guest profile Single access profile This is the only access profile available for the
19. Wizards Configuration Updates FRITZ NAS Data Images Music Videos MyFRITZ NAS Calls Messages Overview CD am FRITZ Box FRITZINAS MyFRITZ FRITZ Box 3390 Current power consumption 34 FRITZIOS 06 04 changes not supported by manufacturer Additional Information Connections Internet not connected Telephony 1 Telephone number enabled none of these registered VPN not connected pincopallino VPN not connected avm Interfaces Convenience Features DSL connection interrupted Details Telephone book 1 Contact in Telephone Book LAN connected LAN 2 Wireless LAN guest inactive WLAN enabled secured Storage NAS 1 MB used 21 MB free USB no device connected Parental control enabled FRITZ Box Services can be accessed from the Internet HT Push Service daily information by e mail Calls today 0 more 0 XB Network more 63 Answering Machine more 0 No calls fritz LAN Answering machine disabled fritz LAN No messages found FRITZ Powerline PLC FRITZ Powerline 1000E PLC FRITZ Powerline 546E PLC fritz box LAN fritz fonwlan box LAN fritz powerline LAN View Advanced Contents Manual avmde The Overview page of the FRITZ Box In the upper area of the window the complete product name of your FRITZ Box is displayed along with the currently in stalled version of FRITZ OS and its current energy consump tion Depen
20. and from the DSL or VDSL line Moisture and liquids that find their way into the FRITZ Box can cause electric shocks or short circuits Only use the FRITZ Box indoors Never let liquids get inside the FRITZ Box The device contains hazardous components and should only be opened by authorized repair technicians Do not open the FRITZ Box housing Handling the FRITZ Box Insert the the FRITZ Box into an electrical outlet that is easy to reach You can place the FRITZ Box on a horizontal surface or mount it on a wall For a drilling template to mount the FRITZ Box on a wall see page 140 Place or hang the FRITZ Box in a dry location that is free of dust and protected from direct sunlight For ideal operating conditions mount the FRITZ Box ona wall with the cables connected on the bottom When connecting the FRITZ Box to your computer using a network cable keep in mind that the cable can be no longer than 100 m If you would like to establish wireless connections be tween the FRITZ Box and the computer position the FRITZ Box at a central location Make sure to keep sufficient distance from potential sources of interference like microwave devices or elec tric devices with large metal housings FRITZ Box 3490 Conventions in the Manual This manual uses the following symbols and emphases This symbol marks useful hints and tips This symbol indicates important instructions that must be N observ
21. at which your FRITZ Box should be accessible from the Internet You also define a user name and password FRITZ Box 3490 72 AM Access from the Internet via HTTPS FTP and FIPS Every time the IP address changes the FRITZ Box transmits the new IP address to the dynamic DNS provider in the form of an update request Then the domain name is assigned to the current IP address by the dynamic DNS provider Setting Up Dynamic DNS in the FRITZ Box 1 Open the FRITZ Box user interface see page 25 Enable the advanced view 2 3 Select the Internet Permit Access menu 4 Select the Dynamic DNS page and set up dynamic DNS See the Help available in the FRITZ Box user inter face for more information 12 4 Access from the Internet via HTTPS FTP and FTPS Over the Internet it is possible to access the user interface of the FRITZ Box With a laptop smartphone or tablet PC you can configure settings in the FRITZ Box user interface Requirements for Access over the Internet e Access to the user interface Every user who would like to access the FRITZ Box externally from the Internet re quires a FRITZ Box user account which is authorized for access from the Internet e Access to storage Every user who would like to access the storage of the FRITZ Box externally from the Internet requires a FRITZ Box user account with the right to ac cess the contents on the storage media from the Inter net e The protocols for
22. can surf the Internet Guest devices have no access to your home network The guest access can be disabled automatically The guest access can use push Service to notify you about all devices registering and deregistering The access profile Guest is set for the wireless guest access This access profile can be edited in the Internet Filters menu on the Access Profiles tab Configuring Wireless Guest Access 1 rA Open the FRITZ Box user interface see page 25 Select the WLAN Guest Access menu and enable guest access FRITZ Box 3490 117 AM Configuring Guest Access on the LAN 4 Port 3 Assign a name for the guest wireless network SSID and enter a network key under Security This concludes the configuration of your guest access Now guests can register their wireless devices with the FRITZ Box Registering a Wireless Device with the Wireless Guest Access 1 Your guest starts the wireless LAN software of her or his wireless device and searches for the guest network 2 Your guests authorize themselves using the network key you assigned The wireless LAN connection will be established 18 3 Configuring Guest Access on the LAN 4 Port For guests you can configure the network port LAN 4 asa guest access Features of the LAN Guest Access e Guests can connect their laptops to the guest access with a network cable e Guest devices can surf the Internet e Guest dev
23. eee 12 ON COC E ears E E 35 connecting eee eee eee 21 updating firmware 4 35 extending a radio network 88 UPnP settingS 000 0 105 frequency ranges 94 usage Cala ia 4443e445usedua vades es 30 PUGS ACCESS 44 6asueew a a eee os 117 USB network key 0008 24 accessing memory 111 ONS tooo ee EE Chee res 88 NOUD ow se eet rene aide oe dew ae 110 switching on and off 12 88 modem cece eee ee ee eee 110 WPS d4 es eorh oh ditar r abate en 21 DONS 44464 natin teas cece 11 wireless LAN frequency ranges 94 PINTI eeren anereoneceateas es 112 wireless LAN repeater 88 storage media 109 wireless local area network 87 USB devices WLAN button 0 cece eee 12 device typeS 0 eee 109 WPS Wi Fi Protected Setup 21 home network 04 109 WPS DUO oeswdea dceactwg aariat 12 user account configuring eee ee 46 CISADIING vvn eo cide dak awaweeern oa forgot password 53 PDWSEls qdcesud ee ea ne had eae 51 FRITZ Box 3490 147
24. enter the IP address manually in the appropriate field In the case of the preset IPv4 address of the FRITZ Box the following IPv4 addresses are available for assignment to the computers 192 168 178 2 192168178254 Here too each IPv4 address can be assigned only once Changing Network Settings 1 Open the FRITZ Box user interface see page 25 2 Enable the advanced view 3 Select the Home Network Network menu 4 Select the Network Settings page 5 Click the IPv4 Addresses or IPv6 Addresses button depending on the address range you would like to change FRITZ Box 3490 103 AM Network Settings in the FRITZ Box Note that changes to the network settings in the FRITZ Box may make it necessary to adjust the network settings of your computers so that you can continue to access the FRITZ Box user interface IPv6 Settings in the FRITZ Box The following settings options for IPv6 are found in the ad vanced view in the Home Network Network menu on the Network Settings page Additional IPv6 Routers in the Home Network Pv6 prefixes from other IPv6 routers You can allow the network devices connected to the FRITZ Box to receive IPv6 prefixes announced by other IPv6 routers in the local network e Also announce DNSv6 server via router advertisement With this setting you specify that the FRITZ Box announc es the local DNSv6 server in the local network via router
25. guest access No budget No shared budget can be config ured in the Guest profile The Unlimited Access Profile Property Description Limitations This profile allows unrestricted use of the Internet Changeable The Unlimited profile cannot be changed The Blocked Access Profile Property Description Limitations This profile blocks Internet use Changeable The Blocked profile cannot be changed FRITZ Box 3490 63 AW Parental Controls Access Profiles for Internet Use Online time The online time is defined as follows Setting Description Period On a timetable you define when the Internet connection may be used Online time For each day of the week you define how long the Internet is allowed to be used Shared budget You decide and define whether all network devices that use the same access profile must share this online time limit For the preconfig ured Standard and Guest access profiles no budget sharing is permitted Example For a child you can configure an access profile to be assigned to all of the child s network devices The online time in the ac cess profile could look something like this example Monday and Wednesday from 2 pm to 9 pm no more than 3 hours each day Tuesday Thursday and Fri from 6 pm to 9 pm no more than 3 day hours each day Saturday and Sunday from 10 am to noon and from 4 pm to 10 pm no
26. on your computer and save the export file on your computer Using this file you can restore the settings of your FRITZ Box as needed 5 Click the Browse button and choose the file with the new FRITZ OS you already downloaded and saved on your computer Interrupting the FRITZ OS update could damage your FRITZ Box Do not clear the connection between FRITZ Box and the computer during a FRITZ OS update and do not unplug the power cord 6 Click the Start Update button The new FRITZ OS is transmitted to your FRITZ Box The update is complete when the Info LED stops flashing Using the Automatic Search for Updates With the AVM service Search for updates automatically you will always be informed about the latest FRITZ OS updates for your FRITZ Box When a new FRITZ OS for your FRITZ Box was found you will be notified on the Overview page From here you can then install the FRITZ OS update new updates will not be installed automatically The service Search for updates automatically is enabled up on delivery of the FRITZ Box but you can disable it if desired The settings for this service are located in the Contents AVM Services area on the FRITZ Box FRITZ Box 3490 37 AM Configuring an Internet Connection in the FRITZ Box 9 Configuring an Internet Connection in the FRITZ Box Once you have connected the FRITZ Box to your Internet connection you must configure the Intern
27. onGeetaw oo se wuss eae 137 notifications 0 eee eee 30 O Operation requirements 14 overview FRITZ Box 008 25 P package contentS 14 parental controls 61 password for FRITZ Box 43 password protection configuring FRITZ Box password 44 configuring FRITZ Box users 46 forgot password 53 OVEIVIEW ccc ec ce cee eee ee 43 personal cloud service 55 port forwarding 0008 70 port forwarding IPv6 70 ports on the FRITZ Box 129 power consumption 130 power mode LAN 06 30 push ServiceS cece eens 30 R recycling 34 446 seven dueen eawes os 139 remote access VPN 77 remote maintenance 73 requirements for operation 14 S saving Gdld os 4444 sees teeones ears 125 saving electricity 000 28 fel j 10 aren ane ee nee nee ae 29 87 security FRITZ Box password 44 FRITZ Box user account 46 FRITZ OS update 35 installing and connecting 7 password protection 43 Saving SettingS 00 33 VPI E E E E 77 settings Internet acceSS 00 4 50 IPaddresS cee eee 105 NE WOTK lt utcrestacanae eae cis 100 protecting with a password 43 restoring eee ee eee 33 SAVING seers sew oa eae en aed s 33 125 user inte
28. protect yourself and the FRITZ Box from harm Overloaded outlets extension cords and power strips can lead to fires or electric shocks Avoid using socket strips and extension cords if at all possible Do not connect multiple extension cords or socket Strips to each other Damage to electric wiring or gas or water pipes during drilling can present a significant danger Before mounting the FRITZ Box on the wall make sure that there are no electrical lines gas or water pipes located where you need to drill the holes If necessary check the site with a pipe detector or con sult with qualified experts Heat accumulation can lead to overheating of the FRITZ Box and subsequently damage the FRITZ Box Provide for sufficient air circulation around the FRITZ Box Make sure that the ventilation slits on the FRITZ Box housing are always unobstructed The FRITZ Box should not be placed on a carpet or on upholstered furniture Do not cover the FRITZ Box The base of the FRITZ Box can heat up during normal op eration This heat can cause damage to heat sensitive Surfaces Do not place the FRITZ Box on heat sensitive surfaces FRITZ Box 3490 f AM During electrical storms lightning and electrical surges present a danger to connected electrical devices Do not install the FRITZ Box during an electrical storm During a storm disconnect the FRITZ Box from the power supply
29. recommencement of the warranty period If we reject a war ranty claim this claim lapses no later than six months after being rejected by us This warranty shall be governed by German substantive law to the exclusion of the United Nations Convention on Con tracts for the International Sale of Goods CISG FRITZ Box 3490 136 AM Legal Notice Legal Notice Legal Notice This documentation and the software it describes are protected by copyright AVM grants the non exclusive right to use the software which is supplied exclusively in object code format The licens ee may create only one copy of the software which may be used exclusively for backup use AVM reserves all rights that are not expressly granted to the licensee Without previous approval in writing and except for in cases permitted by law it is particularly prohibited to e copy propagate or in any other manner make this documentation or this software publicly ac cessible or e process disassemble reverse engineer translate decompile or in any other manner open the software and subsequently copy propagate or make the software publicly accessible in any other manner The licensing conditions are presented in the FRITZ Box user interface under the Legal Notice heading This documentation and software have been produced with all due care and checked for correct ness in accordance with the best available technology AVM GmbH disclaims all liability and
30. router FRITZ Box 3490 83 AM LISP FRITZ Box as a LISP Router Definition and Components LISP Definition LISP Locator Identifier Separation Protocol IP protocol LISP is a protocol for the transmission of IP packets IP address pair LISP uses IP address pairs e One IP address for identification which is called the EID Endpoint Identifier The EID can be the IP address of a host or an entire IP subnet e One IP address for the location known as the RLOC Routing Locator The RLOC is the IP address of the LISP router Tunnel protocol LISP is a tunnel protocol A LISP packet consists of an internal IP packet and an additional external header The header of the internal packet contains the EID the ex ternal header contains the RLOC Properties of RLOC and EID RLOC e specifies the location where the addressed network network segment or network device is located is assigned by the Internet service provider is a public IP address is contained in the external header of the LISP packet can be an IPv4 address can be an IPv6 address EID identifies a network network segment or network device is assigned by the LISP provider is contained in the internal header of the LISP packet can be an IPv4 address can be an IPv6 address can be a public IP address can be a private non public IP address FRITZ Box 3490 84 AM LISP FRITZ Box as a LISP Router Com
31. the home network and if en abled also for access from the Internet see page 50 You can grant the following rights e FRITZ Box settings A user with these rights can open the fritz box or myfritz box view of the FRITZ Box user interface Here she or he can see and edit all settings Configuration rights automatically include the right to access voice messages faxes FRITZ App Fon and the call list as well as the right to control Smart Home devices A registered user cannot revoke these rights herself or himself and cannot disable her or his own account e Voice messages faxes FRITZ App Fon and call list A user with these rights can open the myfritz box view There she or he can view faxes the call list FRITZ App Fon and listen to voice messages e Access to NAS contents A user with this right can open the FRITZ Box user inter face fritz nas Here she or he can view the contents for which she or has read rights and if she or he has write rights as well edit these contents Access to NAS contents can be granted for all storage media available on the FRITZ Box or for one selected di rectory e VPN A user with this right can use her or his mobile device or computer to establish a safe VPN connection to the FRITZ Box and its home network FRITZ Box 3490 49 AM Using FRITZ Box Users Accessing the FRITZ Box from the Internet To be able to access your FRITZ Box from the Internet the fol lowing condi
32. this may be due to a variety of causes Work through the following steps in sequence until the error has been resolved Positioning the FRITZ Box and Wireless Devices Correctly Often all that is needed is to position the FRITZ Box and wire less devices in different locations to improve the wireless LAN connection e Do not set up the FRITZ Box in the corner of a room Do not set up the FRITZ Box directly next to or beneath an obstacle or a metal object like a cabinet or radiator e Position the FRITZ Box and your wireless devices so that there are as few obstacles between them as possible Configuring Automatic Radio Channel Selection Configure automatic selection of the radio channel in the FRITZ Box Then the FRITZ Box will automatically select a ra dio channel with as little interference as possible 1 Open the FRITZ Box user interface see page 25 2 Select WLAN Radio Channel 3 Enable the option Set radio channel settings automati cally recommended 4 Click Apply FRITZ Box 3490 124 AM Taking FRITZ Box Out of Operation 20 Taking FRITZ Box Out of Operation In this chapter you receive tips and recommendations for taking the FRITZ Box out of operation 20 1 Loading Factory Settings When the factory settings are restored to the FRITZ Box all of the settings in the FRITZ Box are restored to their condition upon delivery This way you can delete incorrect settings that prev
33. when they re away from home FRITZ Box 3490 50 AM Using FRITZ Box Users e With a FRITZ Box user account that has only the right to access a certain area of the NAS you can grant your friends Internet access to your latest vacation pictures for instance Preconfigured FRITZ Box User ftpuser The first time you open the overview of user accounts under System FRITZ Box Users Users the user ftpuser is al ready listed This is because the FRITZ NAS service in which the storage media connected with the FRITZ Box are summarized can al so be accessed over the protocols SAMBA and FTP If you ac cess FRITZ NAS via Windows file sharing or an FTP client your users must be authenticated by entering ftpuser The preconfigured user account ensures smooth access to FRITZ NAS over SAMBA and FTP Therefore it is important not to delete or rename this user If you use only the login method with FRITZ Box user name and password to access your FRITZ Box you can also set up a user account with NAS access rights You can delete the preconfigured ftpuser account only if you always use your FRITZ Box user account to access the FRITZ Box be it from home or via the Internet In every other case deleting this user account will make it impossible to use the NAS services of the FRITZ Box or allow only restricted use Quick Access to Your Own User Account The upper navigation bar of the FRITZ Box shows the na
34. you must download an up to date FRITZ OS file from the Internet using your neighbor s or friend s computer or at an Internet caf and save it on your computer or on a connected storage medium 1 Enter the address ftp ftp avm de fritz box in your web browser 2 Switch to the folder for your FRITZ Box model then to the sub folder firmware and then to the folder named english The complete model name of your FRITZ Box is shown in the user interface on the Overview page and is also printed on the sticker on the underside of the housing 3 Download the latest FRITZ OS file for your FRITZ Box with the file extension image to the computer The currently installed version of FRITZ OS is displayed on the FRITZ OS File tab and on the Overview page The version number of the FRITZ OS you downloaded and saved is included in the name of the image file Perform an update only if the downloaded FRITZ OS is a newer version than the FRITZ OS currently installed FRITZ Box 3490 36 AM Update Updating FRITZ OS Now you can copy the FRITZ OS file to the computer that is connected to the FRITZ Box for instance using a USB flash drive Performing a FRITZ OS Update 1 Open the FRITZ Box user interface see page 25 2 Enable the advanced view 3 Select System Update FRITZ OS File 4 Click the button Save Settings to save the current set tings of your FRITZ Box
35. 0 82 AM LISP FRITZ Box as a LISP Router Here is how to set up the mobile telephone connection as a substitute upon DSL failure 1 Insert the USB modem in the USB port on the FRITZ Box 2 Open the FRITZ Box user interface see page 25 In the Internet menu the sub menu Mobile Commu nications is displayed The Mobile Communications menu is not available until the UMTS HSPA modem has been connected to the USB port of the FRITZ Box 3 Select the setting Automatically enable the mobile con nection when the DSL connection is disrupted 4 Configure the settings for your Internet connection over the mobile communications network In the Help of the FRITZ Box user interface you can find detailed instruc tions Access to the Internet is now guaranteed even when the DSL connection fails As soon as the DSL connection is stable and available for at least 30 minutes the connection will be switched back to DSL 12 11 LISP FRITZ Box as a LISP Router LISP is a routing architecture which separates information about location and identity There are two IP addresses one for the location and one for the identity The FRITZ Box can be configured as a LISP router e This chapter address system administrators e It presents a short introduction to LISP e You receive an overview about the possibilities for using LISP e This section includes instructions on how to configure the FRITZ Box as a LISP
36. 1000 Base T Two USB host controllers USB version 3 0 2 0 Wireless access point with support for wireless LAN ra dio networks IEEE 802 11a 54 Mbit s IEEE 802 11b 11 Mbit s IEEE 802 11g 54 Mbit s EEE 802 11n 450 Mbit s IEEE 802 11ac 1300 Mbit s 21 2 Router Functions Router DHCP server Firewall with IP masquerading NAT IPv4 and IPv6 Parental controls and filter lists Port Forwarding Dynamic DNS VPN FRITZ Box 3490 129 AM User Interface and Display 21 3 User Interface and Display Configuration and status messages via a web browser on a connected computer Five LEDs indicate the condition of the device 21 4 Device Properties Dimensions W x D x H circa 245x55x175 mm FRITZ OS can be updated Conforms to CE standards Ambient conditions operating temperature 0 C 40 C storage temperature 20 C 70 C relative humidity operation 10 90 relative humidity idle 5 95 Supply voltage 230 V 50 Hz Maximum power consumption approx 20 W Average power consumption approx 8 W The average power consumption was determined at room temperature 23 C to 27 C with the following load DSLconnection active wireless LAN on no devices registered via wireless LAN one network device connected to a LAN port no data transfer other LAN ports not in use FRITZ Box 3490 130 AM Cables 21 5 Cables Network Cable
37. Address Automatically 0 0 eee 105 Connecting USB Devices to the FRITZ Box 109 Power Supply for USB DeviceS cee eee eee eee 109 USB Devices on the FRITZ BOX 1 eee ee ees 109 Using USB Devices Safely cc ccc cee eee 110 Configuring Access RightS 0 ccc ccc cc ee ee eee eee 110 Accessing USB Memory ccc cee cece eee eee eens 111 Sharing a USB Printer 0 ce eee ete ee 112 Managing Memory with FRITZ INAS 115 Requirements for FRITZ INAS 2 eee eee eee tenes 115 Starting FRITZINAS ese veeeddeentou 406404 40445504 Suna wales 115 FRITZ INAS Password Protection ccc cece eee eee 115 FRITZ Box 3490 4 AM 17 18 18 1 18 2 18 3 19 19 1 19 2 19 3 20 20 1 20 2 21 21 1 21 2 21 3 21 4 21 5 22 22 1 22 2 22 3 22 4 22 9 Assigning FRITZ Box a Name 02 c eee 116 Configuring Internet Access for GuestsS 117 ROGUIRGINGIES o 5048 ce FeGd ease OU ESTERS eoReas Gee 117 Wireless Guest Access Private Hotspot 00s 117 Configuring Guest Access on the LAN 4 Port 118 Help in Case of Errors ee ee es 119 The User Interface Does Not Open cece eee eee 119 Cannot Establish a Wireless LAN Connection 122 Wireless LAN Connection Interrupted cece eee 124 Taking FRITZ Box Out of Operation 125 Loading Factory SC
38. Box 3490 115 AM Assigning FRITZ Box a Name 17 Assigning FRITZ Box a Name You can assign an individual name for your FRITZ Box in the FRITZ Box user interface The name is set up under Home Network FRITZ Box Name and appears in the following ar eas of your home network display e Name ofthe wireless radio network SSID e Name ofthe guest radio network SSID e Name ofthe working group released for home network sharing e Name of the media server e Individualized FRITZ Box name for MyFRITZ d Push service sender name FRITZ Box 3490 116 AM Configuring Internet Access for Guests 18 Configuring Internet Access for Guests With the FRITZ Box you can provide houseguests with an Internet con nection of their own At this guest access they can surf the web with their own devices but cannot access the contents of your home net work 18 1 Requirements The guest access in the FRITZ Box can be configured and pro vided only if the FRITZ Box establishes the Internet connec tion itself If the FRITZ Box is operated as an IP client no guest access can be configured 18 2 Wireless Guest Access Private Hotspot For your guests you can configure a wireless guest access The wireless guest access is your private hotspot Features of the Wireless LAN Guest Access At the wireless guest access your guests can log in with their own smartphones tablets laptops or other net work devices Guest devices
39. EEE 802 118 or IEEE 802 11n in the 2 4 or 5 GHz frequency band or IEEE 802 11ac 2 2 Buttons The FRITZ Box has two buttons on the top of the housing FritZ Box FRITZ Box buttons Button Functions WLAN Button With the WLAN button on the FRITZ Box you can switch the wireless network on and off WPS Button With the WPS button you can establish a wireless LAN con nection via WPS see Establishing a Wireless LAN Connection Using WPS from page 21 FRITZ Box 3490 12 AM LEDs 2 3 LEDs The FRITZ Box 3490 has five LEDs which flash or light up to display various connection statuses and events LED Condition Meaning Power on e Device has electrical power and the DSL line is ready for operation flashing e Device has electrical power and the connection to DSL is being established or has been interrupted LAN on Network connection is active to at least one connected de vice network adapter or hub switch WLAN on Wireless LAN function is enabled flashing e Switching the wireless LAN function on or off e Adopting the wireless settings e Performing WPS e WPS procedure aborted More than two wireless LAN devices are performing WPS at the same time Repeat the WPS procedure DSL on Internet connection is active Info flashing e Updating FRITZ OS e Online meter reached the defined value or another event defined in the user interface under System Buttons and LEDs Info Dis
40. FRITZ Box at home MyFRITZ in the Web Browser 1 Open the myfritz net website 2 Login with your e mail address and your MyFRITZ pass word 3 Click the To My FRITZ Box button 4 To register with your FRITZ Box enter the data of your FRITZ Box user account You will be directed to the MyFRITZ page of your FRITZ Box Here you have access to the FRITZ Box contents that are re leased for sharing in your FRITZ Box user account see page 49 FRITZ Box 3490 57 AM Using MyFRITZ MyFRITZ over a Smartphone or Tablet With the MyFRITZ App from AVM you can use the MyFRITZ web service on the following devices e Android smartphones or Android tablets with Google Android 2 2 or later e iPhone model 3GS or later or iPod touch 3rd genera tion or higher or iPad with iOS 5 0 or later The MyFRITZ App is available in the Google Play Store and the Apple App Store For more information on the apps from AVM go to en avm de products fritzapps During configuration your smartphone or tablet must be con nected with the FRITZ Box over wireless LAN After setup you can use the MyFRITZ App no matter whether you re at home or on the go 1 Load the MyFRITZ App to your device 2 Connect your smartphone or tablet with your FRITZ Box via wireless LAN 3 Open the MyFRITZ App 4 To register with your FRITZ Box enter the data of your FRITZ Box user account These are your e mail address or your FRITZ Bo
41. Login to Home Network menu and select one of the password protection methods For comprehensive information about logging in to the FRITZ Box with a password see the sections Using FRITZ Box Users from page 46 and Using a FRITZ Box Password from page 44 FRITZ Box 3490 54 AM MyFRITZ Accessing the FRITZ Box from Anywhere 11 MyFRITZ Accessing the FRITZ Box from Anywhere MyFRITZ is a web service from AVM with which you can access your FRITZ Box from anywhere in the world over the Internet just as if you were at home This chapter describes what MyFRITZ does and how to configure MyFRITZ Why MyFRITZ Using an active Internet connection on any computer tablet or smartphone with MyFRITZ accessing your FRITZ Box from anywhere is safe and simple The following areas of your FRITZ Box are accessible e FRITZ NAS Photographs music and documents located on the storage media connected to the FRITZ Box are available anywhere via MyFRITZ With MyFRITZ and FRITZ NAS your FRITZ Box offers a personal cloud service in which all of your data are lo cated safely at home Data transmission is encrypted see page 60 e FRITZ Box user interface With MyFRITZ you can open the user interface of your FRITZ Box from anywhere and con figure settings Exactly which data are available to you depends on the rights set in your FRITZ Box user account see page 49 11 1 Configuring MyFRITZ The MyFRITZ ser
42. TZ Box 3490 90 AM Wireless LAN Getting Technical IEEE 802 11ac This standard provides for transmission rates in the gigabit range The high throughput rates are achieved using wider wireless LAN channels deeper modulation and more MIMO streams Channels can be 20 40 or 80 MHz wide Modula tions of up to 8 bit 256QAM are applied The standard uses only the 5 GHz range which reduces interference with other users This standard is compatible with the 802 11a and 802 11n standards which means it can be used with older wireless devices The FRITZ Box 3490 has a second access point responsible for the 2 4 GHz range This allows wireless devices compati ble with the 802 11b g n to be used as well The use of the 802 11ac standard and thus the availability of higher throughput rates is possible only if the wireless LAN connection is secured using the WPA2 security mecha nism AES CCMP Setting the Right Standard in the FRITZ Box The throughput rate that can be achieved in your wireless ra dio network depends on the wireless standards used by the integrated wireless devices These wireless standards must also be set in the FRITZ Box Proceed as follows to check which wireless LAN standards are set and change them if needed 1 Open the FRITZ Box user interface see page 25 2 Enable the advanced view 3 Open WLAN Radio Channel and select which wireless LAN standards should be used for both frequency ban
43. UliNSS 2 cssecv ak tanion dene eee nnne 125 Uninstalling Supplementary Software 0 eee eens 127 Technical Specifications 00 cee wees 129 Ports and INUGMACES cs civaws nivkodtdabuwks due edaeeewaws 129 ROLO FUNGUIONS aco5 co men han ee ne ewes oe eae eee diene eae 129 User Interface and Display cece cee ee ees 130 Device PIODeCTUCS s 6 os426eecasuedes dadeetas ad ensenewa aes 130 CABO S sg cenke see on ees eo ae Ge Oo amp eas ays Bare oe ae a 131 Customer Service ssssusesonesceseresseeo 133 Documentation on the FRITZ BOX 0 cece ee eee 133 Information in the Internet ccc ee eee 133 Feedback on FRITZ BOX 2 et cent eee 134 Assistance from the Support Team ee eee 135 Manufacturers Warranty 0c cece ec eee ee eee teens 136 FRITZ Box 3490 5 AM Legal Notice sc se cohen ba bbeeeadeeeeead bade ads 137 OS al NOTICC aei erna EEE EEEE abn abs oe AREER 137 Declaration of CE Conformity ccc eee eee eee 138 DiSpOSal INIOMMallONs 2d4 os ck ters dccees osweee seeeawa ad J 139 INS TENIDAn tween teoee cede nae db ound eens 140 DR 24d won os oa goes Cera eben densa ess 144 FRITZ Box 3490 6 AM Security and Handling Before installing and using the FRITZ Box please read the fol lowing security and handling instructions Safety Instructions Before connecting the FRITZ Box 3490 observe the following security instructions in order to
44. Z Box from the Internet you have to configure password protected login with FRITZ Box user accounts Also use this login method if multi ple users with different rights are to have access to the FRITZ Box A FRITZ Box user opens the user interface of the FRITZ Box by entering her or his personal password There she or he can view and change those contents or settings for which she or he has been granted access rights Configuring FRITZ Box Users You can set up as many as 18 user accounts in the FRITZ Box Before you can select the Login with FRITZ Box user name and password method in the System FRITZ Box Users Login to Home Network menu you have to set up a FRITZ Box user with the right to access the FRITZ Box Settings Creating a FRITZ Box User with the Right to Access Settings 1 In the FRITZ Box user interface open the System FRITZ Box Users User menu 2 Click the Add User button 3 Entera name a valid e mail address and a password for the new user For more information on the characters you may use for the password see the Help on the FRITZ Box user inter face FRITZ Box 3490 46 AM Using FRITZ Box Users 4 Specify whether or not the new FRITZ Box user is allowed to access from the Internet the FRITZ Box contents for which she or he has access rights Keep in mind that in order to access the FRITZ Box from the Internet a corresponding service must also be en ab
45. Z Box user interface to assist you in updating your FRITZ Box The wizard checks whether an update of the FRITZ OS is available for your FRITZ Box and guides you step by step through installation Performing the Update 1 Open the FRITZ Box user interface see page 25 2 On the Overview page select the Wizards menu 3 Start the Update wizard The Wizard checks whether a FRITZ OS update is avail able for your FRITZ Box lf the Wizard finds an update it displays the version number of the new FRITZ OS Click the link under the FRITZ OS version to view information about further de velopments and new functions contained in the FRITZ OS update Interrupting the FRITZ OS update could damage your FRITZ Box Do not clear the connection between FRITZ Box and the computer during a FRITZ OS update and do not unplug the power cord FRITZ Box 3490 35 AM Update Updating FRITZ OS 4 To transfer the FRITZ OS update to the FRITZ Box click Start Update Now The FRITZ OS update begins and the Info LED on the FRITZ Box starts flashing The FRITZ OS update is complete when the Info LED stops flashing Performing a Manual Update In some cases it is not possible to perform an automatic up date for instance when the FRITZ Box is not connected to the Internet Then you have the option of performing an update manually Downloading the FRITZ OS File Before you can perform a manual update
46. ac IEEE 802 11n IEEE 802 11 IEEE 802 114 or IEEE 802 11b Comput ers that do not have wireless LAN integrated can be equipped with wireless LAN support by installing a wire less LAN device like a FRITZ WLAN USB Stick for in stance for connecting computers using network cables computer with a network port network adapter standard Ethernet 10 100 1000 Base T FRITZ Box 3490 5 AM Connecting the FRITZ Box 4 Connecting the FRITZ Box Before you connect the FRITZ Box read the instructions on Security and Handling on page 7 Connect the FRITZ Box to the power supply Connect the FRITZ Box to your Internet connection 4 1 Connecting to Electrical Power Connecting to the power supply 1 oP Pick up the power supply unit included in the FRITZ Box package Use only this power supply unit for connecting to electri cal power Connect the power supply unit to the socket on the FRITZ Box labeled Power Plug the other end into an AC power outlet The Power LED begins flashing after a few seconds to indi cate that the FRITZ Box is ready for operation 4 2 Connecting to the Internet The FRITZ Box can be connected using various types of Inter net connections DSL VDSL line Internet cable access using a cable modem Internet via mobile network using a UMTS HSPA modem Internet connection of another router FRITZ Box 3490 16 AM Connecting to the Internet Conne
47. ackets are sent to the In ternet upstream direction The order of the packets the FRITZ Box receives from the Internet downstream direction cannot be changed FRITZ Box 3490 76 AM VPN Remote Access to the Home Network e Discard low priority packets in order to ensure the trans mission of higher priority packets This technique is used whenever more packets are supposed to be sent to the Internet than the upstream transmission rate of the Internet connection allows e As long as no packets are being sent from higher priority applications the full transmission rate of the Internet connection is available for low priority packets Configuring Prioritization in the FRITZ Box 1 Open the FRITZ Box user interface see page 25 2 Enable the advanced view 3 Configure prioritization in the Internet Filters Prioriti zation menu 12 6 VPN Remote Access to the Home Network Via a VPN Virtual Private Network a secure remote access to the network of the FRITZ Box can be established VPN in the FRITZ Box IPSec VPN in the FRITZ Box is based on the IPSec standard Computer LAN Computer LAN linkup VPN connections can be configured for individual remote com puters LAN LAN LAN LAN linkup VPN connections can be configured for remote networks Eight simultaneous FRITZ Box supports a maximum of eight si connections multaneous VPN connections FRITZ Box 3490 AM VPN Remote Access to th
48. advertisement Alternatively the network devices can identify the local DNSv6 server via DHCPv6 IPv6 Settings Click the IPv6 Addresses button to configure settings for the IPv6 addresses in the local network Unique Local Addresses Communication within the local network takes place via the Unique Local Addresses ULA If no IPv6 Internet connection is established the network devices do not have a ULA and communication between them is restricted For this case you can set the FRITZ Box such that the network devices receive the ULA from the FRITZ Box DHCPv6 Servers in the Home Network The FRITZ Box is equipped with its own DHCPv6 server The DHCPv6 server of the FRITZ Box is switched on by default FRITZ Box 3490 104 AM Obtaining an IP Address Automatically The DHCPv6 server assigns the network devices their IPv6 set tings These settings are used instead of the data in the router advertisement messages The DNS server IPv6 prefixes or IPv6 addresses can all be assigned by DHCPv6 Define which IPv6 settings should be assigned by the DHCPv6 server UPnP Settings The Universal Plug and Play UPnP service included in your FRITZ Box provides status information about the FRITZ Box to all connected computers UPnP compliant programs on these computers can receive this information and use it to display the status of the FRITZ Box e g connection status data transmission UPnP service thus allows you to monito
49. akes you step by step through the VPN FRITZ Box 3490 78 AM Freely Selectable DNS Servers configuration All of the necessary VPN settings like the encryption method and access rules are set automati cally The resulting configuration files must be imported to the terminals of the VPN tunnel At the terminal with the FRITZ Box the configuration file is then imported to the FRITZ Box The VPN parameters in these files can be adjusted manually to connect to products by other man ufacturers e The FRITZ VPN VPN client AVM offers the FRITZ VPN software as a VPN client Both the Wizard and the client can be downloaded free of charge from the VPN Service Portal on the AVM website avm de en vpn 12 7 Freely Selectable DNS Servers DNS servers are preset in the FRITZ Box for IPv4 and IPv6 These are the DNS servers assigned by the Internet service provider For both IPv4 and IPv6 the preset DNS server can be replaced by a free DNS server Free DNS servers include for instance OpenDNS and Google DNS Here is how to change the DNS server entry The DNSv6 page is displayed only if you enabled IPv6 sup port for the FRITZ Box on the IPv6 page 1 Open the FRITZ Box user interface see page 25 2 Enable the advanced view 3 Change the settings for the DNS servers FRITZ Box 3490 79 AM DNSSEC Security for DNS Queries 12 8 DNSSEC Security for DNS Queries DNSSEC is short fo
50. an be changed as needed Every time the operating system on a computer connected with FRITZ Box is started the DHCP server assigns it an IPv4 address from the IP address range of the DHCP server Only one DHCP server may be active within any network Assigning the IP addresses via the DHCP server ensures that all of the computers connected with the FRITZ Box are located in the same IP network The computers can receive their IPv4 addresses from the DHCP server only if the setting Obtain an IPv4 address automatical ly is enabled in the their IP settings For more information see the chapter Obtaining an IP Address Automatically from page 105 FRITZ Box 3490 Network Settings in the FRITZ Box Fixed IPv4 Addresses When the DHCP Server Is Enabled If you would like to configure fixed IPv4 addresses on individual computers connected with the FRITZ Box even though DHCP server is enabled please note the following e The IPv4 addresses must be from the IPv4 network of the FRITZ Box e The IPv4 addresses may not come from the address range of the DHCP server e Each IPv4 address can be assigned only once Disabling the DHCP Server You can disable the DHCP server To make sure that all computers remain in the same IP net work when the DHCP server is disabled you must enter the IPv4 addresses manually in the computers network settings First disable the option Obtain an IP address automatically and then
51. as been disabled FRITZ Box 3490 52 AM Forgot Password What to Do 10 4 Forgot Password What to Do If you have forgotten your password for the user interface for reasons of security you have to restore the factory settings to your FRITZ Box You can avoid this by enabling the Forgot password push service when you configure your FRITZ Box Using the Forgot Password Push Service With the push service functions you can have the FRITZ Box send you messages to a specified e mail address This kind of notification is available for various FRITZ Box functions see Push Services Notification Services of the FRITZ Box from page 30 When you enable the password protection of your FRITZ Box itis a good idea to enable the Forgot password service in the System Push Service menu If you have forgotten your password the FRITZ Box sends you an access link by e mail You can assign a new the password using this link The settings of your FRITZ Box remain intact Restoring Factory Settings to the FRITZ Box Without a password for the user interface you have to restore the factory settings to the FRITZ Box This means that all of your settings will be discarded Afterwards you will have to re configure your Internet connection and all personal network and network device settings Here is how to restore the factory settings of the FRITZ Box 1 Disconnect the FRITZ Box from the power supply 2 Reconnect
52. ble when the devices are connected via FRITZ Powerline devices The FRITZ Box supports Wake on LAN both for IPv4 and for IPv6 connections e The Start Computer button You can start the computer each time it is accessed over the Internet by clicking the Start Computer button e Starting automatically To do this enable the setting Start this computer auto matically as soon as it is accessed from the Internet When the computer is accessed from the Internet it is started automatically IPv4 Settings in the FRITZ Box The IPv4 settings of the FRITZ Box are preset upon delivery with the following values Factory Settings IPv4 address 192 168 178 1 Subnet mask 255 255 255 0 DHCP server Enabled FRITZ Box 3490 100 AM Network Settings in the FRITZ Box The IP address and the corresponding subnet mask yield the following values Network address of the subnet 192 168 178 0 Entire IPv4 address range for the 192 168 178 2 computers 192168178254 The following IPv4 addresses cannot be assigned because they are reserved for certain purposes This IP address is used by the 192 168 178 1 FRITZ Box itself This IP address is the broadcast ad 192168178255 dress used to send messages into the network IP Address in Case of Emergency The FRITZ Box has a fixed IP address that cannot be changed The FRITZ Box always can be reached at this IP address Fixed IP address 169 254
53. ble the Raw option 10 Enter 9100 in the Port number field and click OK 11 Click Next and confirm with Finish and Close 12 Inthe lt Printer name gt properties window switch to the Ports tab 13 Disable the Enable bidirectional support option and click Apply The USB printer has been configured and can be used as a network printer Setting Up a USB Printer in Windows 8 1 or 8 1 Press the keyboard shortcut Windows key X and select Control Panel from the context menu 2 Click on Hardware and Sound and select Devices and Printers 3 Inthe menu bar click Add a printer 4 Inthe Add a printer window select The printer that want isn t listed and then Next 5 Enable the option Add a printer using TCP IP address or hostname and click Next 6 Enter fritz box in the Host name or IP address field If the FRITZ Box is configured as a wireless repeater or A N an IP client enter here the IP address at which the FRITZ Box can be reached within the network 7 Click Next 8 Click Next and confirm with Finish FRITZ Box 3490 113 AM Sharing a USB Printer The USB printer has been configured and can be used asa network printer Setting Up a USB Printer in Mac OS X version 10 5 or higher 1 Inthe dock click System preferences 2 Click Print
54. ce in the FRITZ Box can be changed here Button for deleting the entry Users or network devices that do not have an ac tive connection to the FRITZ Box can be deleted from the network overview by clicking this button Accessing Network Devices by Mouse Click Network devices that can be reached over the HTTP protocol can be accessed within the home network with a the click of the mouse Clicking the device name opens the user interface of the HTTP application Always Assigning the Same IP Address The editing mode for network devices includes the setting Always assign this network device the same IP address FRITZ Box 3490 99 AM Network Settings in the FRITZ Box When this setting is enabled for a network device the DHCP server of the FRITZ Box will assign the same IP address to this device each time the connection is established Starting the Computer Wake on LAN Wake on LAN is a function that allows a computer in the local network to be started when it is accessed from the Internet For instance you can access a computer using remote main tenance software without wasting electricity by keeping the computer switched on permanently The computer must be in standby operation The Wake on LAN function of computers can be enabled in the editing mode for network devices The computers must sup port Wake on LAN and be connected with the FRITZ Box with a network cable The Wake on LAN function is also availa
55. ces USB devices that exceed the total current consumption of 900 mA can be connected to the FRITZ Box using a USB hub with its own power supply 15 2 USB Devices on the FRITZ Box These USB devices can be connected to the FRITZ Box You can connect up to four USB storage media like hard disks USB flash drives or card readers USB storage media must use the file systems EXT2 FAT FAT32 or NTFS On storage media with the FAT and FAT32 file systems you can use files up to a size of 4 GB In the EXT2 and NTFS file systems there is no limit to the size of files that can be used You can connect one standard USB printer or one all in one device with scanner and fax function FRITZ Box 3490 109 AM Using USB Devices Safely e You can connect a USB hub to the FRITZ Box and use up to four USB devices at this hub You can use USB hubs with or without a separate power supply We recommend deploying a USB hub with its own power Supply if the USB devices to be connected ex ceed a total current consumption of 900 mA see Power Supply for USB Devices on page 109 e You can connect a USB modem With a USB modem the FRITZ Box can establish the Internet connection via the mobile communications network UMTS HSPA see Internet Connection for the Mobile Network on page 39 15 3 Using USB Devices Safely Follow the instructions below about how to use USB devices on your FRITZ Box e The FRITZ Box can not defend the USB memory f
56. cting to the DSL Line gt Tey v7 a Connecting to a telephone socket 1 2 Pick up the DSL cable gray included in the package Insert one end of the cable into the socket on the FRITZ Box labeled DSL Connect the other end to the socket on the DSL splitter labeled DSL or something similar The Power LED begins flashing and then lights constantly The FRITZ Box is now ready for Internet connections over DSL Connecting to the Cable Junction With an additional cable modem you can also use your FRITZ Box 3490 on a cable connection Use a network cable I Connect the free end of the network cable to the LAN Ethernet port on the cable modem Connect the other end of the network cable to the socket on the FRITZ Box labeled LAN 1 Connect a computer with the FRITZ Box either via wire less LAN or using a network cable see Connecting a Computer with a Network Cable from page 19 and Connecting Computers with the FRITZ Box over Wireless LAN from page 21 Set up the Internet connection for connections via cable in the FRITZ Box see page 39 FRITZ Box 3490 17 AM Connecting to the Internet Connecting to the Internet via the Mobile Network If no other kind of Internet connection is available you can use your FRITZ Box to connect to the Internet via the mobile communications network AUSB modem for mobile Internet access UMTS HSPA is required for this
57. d FRITZ Box 3490 38 AM Internet Connection for Cable Configuring Your Internet Connection Without the Wizard Choose this method if the FRITZ Box is connected to a DSL modem ora DSL router or integrated into an existing net work 1 Open the FRITZ Box user interface see page 25 2 Switch to the advanced view see page 27 3 Select the Internet Account Information menu and enter your account information 4 Click Apply to save your entries In the Help of the FRITZ Box user interface you can find de tailed instructions 9 2 Internet Connection for Cable With an additional cable modem you can also use your FRITZ Box 3490 on a cable connection The Internet connec tion then will be established and controlled by the FRITZ Box In this operating mode all FRITZ Box functions like Internet telephony firewall are available without restriction 1 Open the FRITZ Box user interface see page 25 2 Select the Wizards entry in the menu 3 Click the Check Internet Connection Wizard and follow the instructions 9 3 Internet Connection for the Mobile Network With a USB modem you can also establish the Internet con nection with your FRITZ Box 3490 via the mobile communica tions network AUSB modem for mobile Internet access UMTS HSPA and a SIM card from a mobile communications provider are required for this The FRITZ Box supports UMTS HSPA modems from various manufacturers 1 Ins
58. d FRITZ Box 3490 59 AM Security with MyFRITZ 11 3 Security with MyFRITZ For the following MyFRITZ activities the HTTPS security proto col is used e setting up a MyFRITZ account with myfritz net registration of the FRITZ Box with the MyFRITZ account e accessing the MyFRITZ page of your FRITZ Box over myfritz net e accessing the user interface of the FRITZ Box over myfritz net and over the MyFRITZ App The FRITZ Box generates its own HTTPS certificate Because this certificate does not come from a certification authority preconfigured in common browsers you have to confirm in your web browser or in the MyFRITZ App that the connection should be established nevertheless Firefox and Internet Ex plorer will remember your confirmation and refrain from showing any further warnings The HTTP protocol is used to update the IP address with the MyFRITZ web service each day The password is never trans mitted as clear text For further details on the HTTPS and HTTP protocols see the section Access from the Internet via HTTPS FTP and FTPS from page 73 FRITZ Box 3490 60 AM FRITZ Box as an Internet Router 12 FRITZ Box as an Internet Router The FRITZ Box connects computers in your home network with the In ternet This chapter explains the possibilities presented by using the FRITZ Box as an Internet router and how to take advantage of them 12 1 Parental Controls Access Profiles for Internet Use
59. ding on your settings the following information is dis played here e the name you assigned for your FRITZ Box see page 116 e the availability of a new FRITZ OS version for your FRITZ Box see page 37 The middle area of the window presents information about con nections interfaces and configured convenience functions In the lower area of the window this information is rounded out with the list of connected devices FRITZ Box 3490 26 AM Standard View and Advanced View ee Standard View and Advanced View Combinations of various settings in the Internet and Home Network areas can produce a Situation in which the user interface of the FRITZ Box can no longer be opened En abling the advanced view in these areas is recommended on ly if you have advanced network expertise The FRITZ Box user interface has two views the standard view and the advanced view Upon delivery the FRITZ Box interface is set to display the standard view In the standard view all of the settings re quired for daily operation of the FRITZ Box are at your dispos al Some pages and areas of the FRITZ Box user interface are not displayed In the advanced view additional settings options appear un der various menus and commands The expanded menu items contain settings for advanced users and are not re quired for daily FRITZ Box operation Fast Switching between the Views The View link in the footer of the FRITZ Bo
60. ds Note the following for the configuration of this setting e Your FRITZ Box 3490 can make two wireless networks available simultaneously for data transmission One of the wireless radio networks works in the 2 4 GHz fre quency band and the other in the 5 GHz frequency FRITZ Box 3490 91 AM Wireless LAN Getting Technical band This means the FRITZ Box can be implemented as an especially flexible wireless access point for the vari ous wireless devices and applications in your network Set the standards of the two wireless radio networks in the FRITZ Box such that they are compatible with all of the wireless LAN devices used in the wireless network Make a note of which standards the wireless devices in your network are compatible with and then adjust the FRITZ Box settings according to the following information 11n 11g In your radio network there are wireless LAN devices that are compatible with one or both of the following standards 802 11n e 802 11g In this case set the wireless LAN standard for the 2 4 GHz fre quency band to 802 11n g 11g 11b In your radio network there are wireless LAN devices that are compatible with one or both of the following standards e 802 11g 802 11b In this case set the wireless LAN standard for the 2 4 GHz fre quency band to 802 11b g 11n 11g 11b In your radio network there are wireless LAN devices that are compatible with one or all of the followi
61. e Home Network Configuration software The configuration files for the VPN connec tions are created using a Separate program The program is provided free of charge and can be downloaded from the AVM website FRITZ Box user For FRITZ Box users who have the right to access the FRITZ Box via VPN no further settings must be configured All required VPN settings are included in the user ac count VPN client A free VPN client for individual computers can also be downloaded from the AVM web site The AVM website offers a Service Portal which presents com prehensive information on VPN in general and in connection with the FRITZ Box Visit this portal to obtain more detailed in formation avm de en vpn Configuring VPN in the FRITZ Box 1 Open the FRITZ Box user interface see page 25 2 Enable the advanced view 3 Select the Internet Permit Access menu 4 Select the VPN page See also the Help available in the FRITZ Box user interface for assistance with configuring VPN Supplementary Software for VPN All of the information required for a VPN is saved in a configu ration file The terminals involved in any VPN must receive this file Individual computers that are networked over a VPN require a VPN client e The Configure FRITZ Box VPN Connection Wizard AVM provides the Configure FRITZ Box VPN Connection software for creating configuration files This program is a Wizard that t
62. e a security risk Protect your backup file with a password to avoid security problems A wizard is available in the FRITZ Box user interface to assist you in saving your FRITZ Box settings which guides you through the process step by step 1 Open the FRITZ Box user interface see page 25 2 On the Overview page select the Wizards menu 3 Start the Save and Restore Settings Wizard 4 In the next window select the Save settings options and then click Next The wizard guides you through the menus and dialogs to save your settings Restoring Settings With the Restore function in the System Backup you can have all settings from a backup file you created with this or another FRITZ Box loaded in full to your FRITZ Box Your cur rent FRITZ Box settings will be overwritten by this function You can use the following backup files to restore settings FRITZ Box 3490 33 AM Saving and Restoring the FRITZ Box Settings Backup files created with the same FRITZ Box If you apply settings from a backup file created with the same FRITZ Box all settings will be restored in full Backup files created with a different FRITZ Box of the Same model If you apply settings from a backup file that was created with a different FRITZ Box of the same model then you can restore all settings if the backup file was protected with a password Backup files created with a different FRITZ Box
63. ed to avoid malfunctions Quotation marks designate elements and features in the user interface and paths Example Select the Home Network Smart Home menu and then click Register New Device Pointed brackets mark wild cards Example Press the keys Seq lt Seq gt stands for a keyboard sequence Bold type emphasizes important words Example Do not leave the page without saving Blue font in the text designates links and references within this manual and addresses to be entered in the browser Example See also the information on page 9 FRITZ Box 3490 The FRITZ Box 3490 1 The FRITZ Box 3490 Welcome We are pleased you decided on a FRITZ Box The FRITZ Box 3490 is the hub of your home network connecting your computers and network devices with the Internet You can operate the FRITZ Box ona DSL or VDSL line as an Internet router The FRITZ Box is equipped with ports for computers and USB devices and supports wireless LAN technology This means you can use the FRITZ Box as a wireless access point for wireless devices like note books tablets or smartphones The FRITZ Box integrates connected computers and network devices into your private home network The devices can exchange data with each other and enjoy shared access to USB hard drives USB printers and other USB devices The FRITZ Box transmits music video and im age files to suitable playback devices in the home network Settings fo
64. ed vendors Replacement The DSL cable is a standard cable e Asareplacement cable use a DSL cable with two RJ45 connec tors Replacement cable is available from specialized vendors FRITZ Box 3490 Customer Service 22 Customer Service Be it product documentation frequently asked questions tips or sup port This chapter presents information on all important service topics 22 1 Documentation on the FRITZ Box To take advantage of all commands and features of your FRITZ Box consult the following documentation Help In the FRITZ Box user interface you can open the comprehen sive Online Help by clicking the Help icon and the Help buttons Manual The PDF file of the manual can be opened and downloaded from the Internet at the following address avm de en service manuals Choose the FRITZ Box product group and then your FRITZ Box 3490 The PDF is opened 22 2 Information in the Internet On its website AVM presents comprehensive information on your AVM product Videos on the FRITZ Box Videos on many of the FRITZ Box functions are available showing animated demonstrations of how to set up the indi vidual functions The videos can be viewed at the following address avm de en service fritz clips AVM Knowledge Base In our AVM Knowledge Base you can find answers to your questions and specific solutions to your problems The AVM Knowledge Base is located in the area
65. ened for exactly one computer IPv6 Within IPv6 networks you can open the FRITZ Box firewall for the protocols TCP and UDP when en tering the port range One port can be opened for each computer in the network ESP GRE IPv4 Within IPv4 networks you can open the firewall for the two protocols ESP and GRE which do not use ports Exposed host Open firewall completely IPv4 Within IPv4 networks you can open the firewall completely for one computer This computer is then no longer protected by the FRITZ Box fire wall If individual ports are already open for other computers then data packets for these ports are not forwarded to the exposed host but to the other computer instead IPv6 Within IPv6 networks you can open the firewall completely for each computer These computers are then no longer protected by the FRITZ Box firewall Setting Up Port Forwarding in the FRITZ Box e Pv4 Port forwarding for IPv4 is set up in the Internet Permit Access menu on the Port Forwarding page e Pv6 Enable the advanced view Port forwarding for IPv6 is also set up in the Internet Permit Access menu on the IPv6 page FRITZ Box 3490 71 AM Dynamic DNS Name instead of IP Address Determining the IPv4 Address for Accessing the FRITZ Box If you have enabled ports for forwarding in the FRITZ Box oth er Internet users can access your computers at the IP addre
66. ent the FRITZ Box from functioning properly Restoring the factory settings is also recommended if you would like to pass the FRITZ Box on to another user Resetting the FRITZ Box has the following effects e All settings you made in the FRITZ Box will be deleted e The internal memory of the FRITZ Box will be deleted Re ceived faxes and messages on the answering machine will also be deleted e The network key in the factory settings will be activated again e The IP configuration of the factory settings will be re stored Preparing to Load Factory Settings Before loading the factory settings of your FRITZ Box save your settings and FRITZ Box data Work through the following steps Saving FRITZ Box Settings Before loading the factory settings save all of the settings you made in your FRITZ Box to a backup file With this backup file you can restore your settings to the FRITZ Box at any time or load them to another FRITZ Box For more information on this see the section Saving and Restoring the FRITZ Box Set tings from page 33 FRITZ Box 3490 Loading Factory Settings Saving Data from Internal Memory 1 Open the FRITZ Box user interface see page 25 2 Select FRITZ NAS in the menu of the FRITZ Box The FRITZ NAS interface is opened 3 Click here with the mouse to select the data you want to save 4 Clickthe Copy FRITZ NAS to My Device icon in the FRITZ NAS toolbar and confirm by clic
67. enter the password you specified For more information on the characters you may use for the password see the Help in the FRITZ Box user inter face 4 Save your changes by clicking Apply You will be directed to the welcome screen of your FRITZ Box 5 Enter your user name to log in to the user interface of your FRITZ Box Password protection is enabled in your FRITZ Box With the FRITZ Box password it is not possible to access the FRITZ Box from the Internet For users who require access to the FRITZ Box via Internet you must also set up an account as a FRITZ Box user see page 46 Quick Access to the Login Data As soon as you have configured the FRITZ Box password the upper navigation bar of the FRITZ Box user interface will dis play the entry Logged in Logged in a FRITZIBox Change password Log off Click the blue triangle to control basic functions of your FRITZ Box log in e Change Password Using the Change password entry you can change the FRITZ Box password FRITZ Box 3490 45 AM Using FRITZ Box Users e Log Off Click Log Off here to leave the FRITZ Box user inter face Log off of the FRITZ Box user interface before you surf the web with your browser If you do not click on the FRITZ Box user interface for a period of longer than sixty minutes you will be logged off automatically 10 3 Using FRITZ Box Users If you would like to access your FRIT
68. er each list entry to view change or delete x the corresponding user account Click the Add User button Enter a name a valid e mail address and a password for the new user For more information on the characters you may use for the password see the Help on the FRITZ Box user inter face Specify whether or not the new FRITZ Box user is allowed to access from the Internet the FRITZ Box contents for which she or he has access rights Keep in mind in order to access the Internet a corre sponding service must also be enabled in the FRITZ Box For information on how to do this see the section Accessing the FRITZ Box from the Internet from page 50 In the Rights area specify for each FRITZ Box user which FRITZ Box contents she or he is allowed to use For more information on rights see the section from page 49 Save your entries by clicking OK The FRITZ Box user account has been set up Do not create any user accounts for temporary users like i weekend guests for example whom you would like to grant Internet access over your FRITZ Box temporarily Use the guest access of the FRITZ Box over wireless LAN instead see page 117 FRITZ Box 3490 48 AM Using FRITZ Box Users Rights for FRITZ Box Users The rights define which contents of the FRITZ Box a FRITZ Box user is allowed to access The rights checked in the user account are granted to the FRITZ Box user for access from
69. ert the USB modem in the USB port on the FRITZ Box 2 Open the FRITZ Box user interface see page 25 FRITZ Box 3490 39 AM Internet Connection over LAN 1 FRITZ Box as a Router 3 Select the Internet Mobile Communications menu The Mobile Communications menu is not available un til the UMTS HSPA modem has been connected to the USB port of the FRITZ Box 4 Select the setting Mobile connection enabled 5 Configure the settings for your Internet connection over the mobile communications network In the Help of the FRITZ Box user interface you can find detailed instructions When the mobile communications function is used the FRITZ Box user interface presents information about network availability connection status and throughput Once this function has been set up the Internet Mobile Communications menu is always available even when the USB modem has been disconnected Due to technical limitations on the part of the mobile com munications network providers some limitations may arise for Internet telephone calls and for applications requiring an incoming connection This is also true for using port forward ing releasing USB storage media for sharing remote mainte nance over HTTPS Dynamic DNS and VPN Contact your net work provider for details on any restrictions that may apply 9 4 Internet Connection over LAN 1 FRITZ Box as a Router You can use the FRITZ Box at an already existi
70. et connection in the FRITZ Box user in terface so that the FRITZ Box can establish the connection to your In ternet service provider and connect to the Internet The sequence and number of steps required to configure your Internet connection depend on the kind of connection the desired operating mode and the Internet service provider 9 1 Internet Connection for DSL Enter the Internet account information you received from your DSL Internet service provider These data are required to con figure the Internet connection Your Internet service provider also supplied information about the configuration of your Internet connection Always perform the Internet connection setup as described by your provider Configuring Your Internet Connection Automatically If your Internet service provider arranges for the service of au tomatically configuring your Internet connection the auto matic configuration will be performed right after the FRITZ Box is connected No additional settings for the Inter net connection have to be configured in the FRITZ Box To start automatic configuration some providers require that you enter a start code Configuring the Internet Connection Using the Wizard 1 Open the FRITZ Box user interface see page 25 2 Select the Wizards entry in the menu 3 Click the Check Internet Connection Wizard and follow the instructions When the Wizard is finished your Internet connection has been configure
71. ew Internet Protocol IPv6 stands for Internet protocol version 6 and is the succes sor to IPv4 The FRITZ Box supports the new IPv6 web protocol and can establish IPv6 connections IPv6 support can be switched on in the FRITZ Box user interface For simultaneous use of IPv6 and IPv4 the FRITZ Box supports dual stack and dual stack lite This means that the FRITZ Box can communicate with both IPv4 and IPv6 domains in the Internet The FRITZ Box supports native IPv6 and IPv6 with a tun nel protocol Native IPv6 means that your Internet ser vice provider supports IPv6 directly on your line IPv6 Capable Services in the Home Network FRITZ NAS access via SMB or FTP FTPS Access to the user interface with http or https over IPv6 The DNS resolver of the FRITZ Box supports queries for IPv6 addresses AAAA records and can query the up stream DNS resolver of the Internet service provider over IPv6 The globally valid prefix is distributed via router adver tisement For guest access to the wireless LAN the home network and wireless guests are separated by IPv6 subnetworks UPnP UPnP AV media server Automatic provisioning TR 064 IPv6 Capable Services in the Internet FRITZ NAS access via FTPS Completely closed firewall to protect against unwanted data from the Internet Stateful Inspection Firewall Automatic provisioning TR 069 FRITZ Box 3490 81 AM Mobile Network Replacing Faulty DSL Time synchro
72. ications that require a fast re action time for example company access terminal applica tions games e For network applications prioritized in this category 90 of the FRITZ Box s upload bandwidth is available as long as no application from the Real time applica tions category requires bandwidth The remaining 10 of the upload bandwidth is available for applications that are prioritized in lower categories or not prioritized at all e If multiple network applications are assigned to the Pri oritized applications category then they must share the available capacity Background Applications This category is suitable for applications that do not require any high transmission speed and which are not time critical for example peer to peer services or automatic updates e Network applications assigned to this category are al ways treated with the lowest priority when the Internet connection is working at full capacity So whenever an application from a different category or a non prioritized application requires the entire bandwidth all back ground applications must wait until bandwidth capacity becomes available again e If no other network applications are active then the background applications receive the entire bandwidth Prioritization Method in the FRITZ Box The following techniques are used in the FRITZ Box to send data packets according to their prioritization e Change in the order in which p
73. ices have no access to the home network e The access profile Guest is set for the LAN guest ac cess This access profile can be edited in the Internet Filters menu on the Access Profiles tab Configuring Guest Access Set up the guest access as follows 1 Open the FRITZ Box user interface see page 25 2 Inthe Home Network Network menu select the Net work Settings page 3 Inthe Guest Access area check the box in front of the Guest access enabled for LAN 4 option 4 Click Apply FRITZ Box 3490 118 AM Help in Case of Errors 19 Help in Case of Errors For more help see the AVM Knowledge Base in the Internet en avm de service 19 1 The User Interface Does Not Open If the FRITZ Box user interface cannot be opened this can have various causes Work through the following steps in sequence until the error has been resolved Entering http fritz box in the Web Browser Enter http fritz box in the web browser instead of fritz box Google Chrome for instance performs a Google search if the address of the FRITZ Box is not known or was entered incom pletely Restarting the FRITZ Box 1 Disconnect the FRITZ Box from the power supply 2 Wait about five seconds before reconnecting to the pow er supply 3 Wait until the LEDs Power and WLAN only if wireless LAN is switched on light up The FRITZ Box is ready for operation again
74. ights in the Internet are sharing a single computer The AVM FRITZ Box Parental Control software detects the various Windows users AVM FRITZ Box Parental Control e The AVM FRITZ Box software can be downloaded free of charge from the AVM website e The AVM FRITZ Box parental control software must be in stalled on every Windows computer on which users are configured who are to be protected by parental controls e AVM FRITZ Box parental controls is installed on the com puter as a service The service must be enabled at all times If it is not enabled the FRITZ Box will not detect the user accounts Windows users that are not detected are treated like user accounts without any parental con trols Downloading AVM FRITZ Box Parental Controls from the AVM Websites 1 Open the AVM website avm de en 2 Select Service 3 Scroll to the More Services area 4 Click on FTP Server This will take you to AVM s FTP server Select fritz box Select tools Select Parental Control Select English Oo CO N W Ww Click the exe file and save the program on your computer FRITZ Box 3490 69 AM Port Forwarding Making Computers Accessible from the Internet Configuring Parental Control for Windows Users 1 Open the FRITZ Box user interface see page 25 Select the Internet Filters menu Select a Windows user on the Parental Controls tab 2 3 4 Clic
75. ill be removed Uninstalling Programs in Windows 7 1 2 a 4 Open Start Control Panel Programs Under Programs and Features click Uninstall a pro gram Mark the AVM program you want to remove in the list Click the Uninstall Change button The program will be removed Uninstalling Programs in Windows Vista 1 Open Start Settings Control Panel Programs and Functions Mark the AVM program you want to remove in the list Click the Uninstall Change button and confirm with Continue FRITZ Box 3490 127 AM Uninstalling Supplementary Software The program will be removed Uninstalling Programs in Windows XP 1 Open start Control Panel Add or Remove Programs Make sure that the Change or Remove Programs but ton is selected in the column at left 2 Mark the AVM program you want to remove in the list of Currently installed programs 3 Click the Change Remove button The program will be removed FRITZ Box 3490 128 AM Technical Specifications 21 Technical Specifications Facts worth knowing Here you will find comprehensive technical data on your FRITZ Box 3490 21 1 Ports and Interfaces VDSL ADSL modem for use with ADSL ADSL2 ADSL2 compliant or ITU G 992 1 ITU G 992 3 ITU G 992 5 Annex B orJ or VDSL2 compliant with ITU G 993 2 Four LAN ports via RJ45 sockets Standard Ethernet 10 100
76. imize the wireless LAN properties of the FRITZ Box FRITZ Box 3490 134 AM Assistance from the Support Team 22 4 Assistance from the Support Team If you have problems with FRITZ Box proceed as follows 1 Ifyou have questions about starting operation of your FRITZ Box please consult the following chapters again Before You Connect the FRITZ Box from page 14 Connecting the FRITZ Box from page 16 Connecting a Computer with a Network Cable from page 19 Connecting Computers with the FRITZ Box over Wire less LAN from page 21 2 Ifyou have any problems for instance in establishing connections read the section Help in Case of Errors from page 119 3 Read our tips from the AVM Knowledge Base in the Ser vice area en avm de service This site contains answers to questions our customers have frequently asked the Support team Please take advantage of the information sources described i above before contacting AVM support Support by e mail You can send us an English language e mail request at any time using the Service area of our website You can reach the service area at avm de en service 1 Select the product group and your product for which you need support from the Support area You will receive a selection of FAQs 2 Ifyou need more help click the Contact Support but ton to open the e mail support form 3 Fill out the form and send it to AVM by clicking the
77. in your computer must be ready for operation On many notebooks the built in wireless LAN adapter can be switched on by pushing a button or entering a key combination For more information see the manual of your computer FRITZ Box 3490 Cannot Establish a Wireless LAN Connection Announcing the Name of the Wireless Radio Network Ifthe wireless LAN software on your computer cannot find the wireless radio network of the FRITZ Box make the following setting in the FRITZ Box i Nn OT FEF WW N Connect a computer to the FRITZ Box with a network ca ble see page 19 Open the FRITZ Box user interface see page 25 Select WLAN Radio Network Enable the option Name of the radio network visible Click Apply Remove the network cable and establish a connection via wireless LAN Entering the Correct Network Key If you establish the wireless connection manually enter the correct network key which is found in the user interface of your FRITZ Box 1 Connect a computer to the FRITZ Box with a network ca ble see page 19 Open the FRITZ Box user interface see page 25 Select WLAN Security Take note of the network key or click Apply and print out the wireless LAN security settings FRITZ Box 3490 123 AM Wireless LAN Connection Interrupted 19 3 Wireless LAN Connection Interrupted If the wireless LAN connection between your computer and the FRITZ Box is disrupted
78. ing list 67 mobile network 18 39 ok a rtanet vet to hub ewitch 19 whitelist 1 0s100ttdanaveeureds 61 USB devices 09 FRITZ Box diagnosticS 28 BAG EB he nceiec oe te cece os 9 FRITZ Box function test 28 a fe ee FRITZ Box keylock 00 000 32 COP VIC 464 0 sean te page sus 137 FRITZ Box password customer SEIVICE cee ee ieee eee es 133 ae configuring 0 eee 44 password forgotten 53 D quick ACCESS 2 eee eee eee 45 declaration of CE conformity 138 FRITZ Box user account device properties 130 configuring 2 00 eee 46 DHCP server integrated 102 disabling 008 52 disposal cc cece eee ee eee 139 forgot password cece swe s ean 53 DNS server ccc cece eee eee 79 PPUSCh 443 44u4aea tet eee ns ood 51 DNSSEC ee ee ee ees 80 QUICK ACCESS eee ee ee ees 51 rightS eennnnnnneeeeeeeee 49 FRITZ Box 3490 144 FRITZ NAS pas were P OEEO ete amaae oe MDW heey ate eee es ood eae 137 requirements 115 Boa information in the Internet SIGNING os cease eae se eee oe ex 115 knowledge base 133 FRITZ OS update Siu Ue automatic search 37 vied W e e aoe performing eee eee 35 et l handling rset acne eg ene es 8 SEWN ie ear wna a aires ata eee ars ri G interfaces on the FRITZ Box 11 129 Green AP wireless LAN
79. ive information on the settings of each push service 5 Click OK to save your settings In the Help of the FRITZ Box user interface you can find de tailed instructions 8 4 Locking the Buttons on the FRITZ Box With the Keylock function in the System Buttons and LEDs menu you can lock the buttons on your FRITZ Box Locking the keys prevents the settings for your FRITZ Box or your home network from being changed unintentionally or without authorization Example With the WLAN button the wireless network of the FRITZ Box can be switched off at the touch of a button If this happens by accident in some cases it may take some time before the cause is found and the wireless LAN radio network can be re stored to all FRITZ Box users in the home network Enabling the Keylock Enable the setting Buttons locked Disabling the Keylock Disable the setting Buttons locked FRITZ Box 3490 32 AM Saving and Restoring the FRITZ Box Settings 8 5 Saving and Restoring the FRITZ Box Settings All of the settings you configure in the FRITZ Box can be saved in a backup file With this file you can restore your settings at any time e inthe same FRITZ Box or another FRITZ Box of the same model e ina different FRITZ Box model In this case you can select which settings are to be ap plied to the FRITZ Box Saving Settings Backup files that are not protected by assigning a password ar
80. king OK The selected data are copied to a ZIP file in the down load order you specified This concludes the saving of your data from the internal mem ory of the FRITZ Box Loading the factory settings Before loading factory settings we recommend saving the settings configured on your FRITZ Box in a backup file see page 33 1 In the FRITZ Box user interface select the System Backup menu 2 Select the Factory Settings tab 3 Click the Load Factory Settings button The FRITZ Box is reset to its factory settings All settings made during operation will be overwritten FRITZ Box 3490 126 AM Uninstalling Supplementary Software 20 2 Uninstalling Supplementary Software Additional software for the FRITZ Box is available on the web pages of AVM at avm de en download If you have installed supplementary programs on one or more computers uninstall this software using the control panel of your Windows operating system Uninstalling Programs in Windows 8 1 or 8 is 3 4 A Press the Windows key as and the X key at the same time A menu is opened that contains all of the important functions of Windows 8 or 8 1 respectively Click on the Programs and Features entry The Uninstall or change a program list shows all of the programs installed on your computer Mark the AVM program you want to remove in the list Click the Uninstall button The program w
81. kthe L f button 5 Select the access profile to be applied to the Windows user and then click OK 12 2 Port Forwarding Making Computers Accessible from the Internet With default settings in the FRITZ Box programs on your com puter and LAN cannot be accessed from the Internet For ap plications like online games and file sharing software or serv er services like HTTP FTP VPN terminal and remote access servers you have to make your computer accessible for other Internet users Port Forwarding Using port forwarding you allow incoming connections from the Internet By releasing certain ports for incoming connec tions you grant controlled access to the computers in your network to other Internet users The following port forwarding methods are possible in the FRITZ Box PING Pv4 The FRITZ Box responds to ping inquiries from the Internet addressed to the IPv4 address of the FRITZ Box IPv6 The FRITZ Box responds to ping inquiries from the Internet addressed to the IPv6 address of the FRITZ Box Additionally you can set up PING6 port forwarding rules for each computer in the home network since each computer has its own globally valid IPv6 address FRITZ Box 3490 70 AM Port Forwarding Making Computers Accessible from the Internet TCP UDP IPv4 Within IPv4 networks you can open the FRITZ Box firewall for the protocols TCP and UDP when en tering the port range One port can be op
82. led in the FRITZ Box For information on how to do this see the section Accessing the FRITZ Box from the In ternet from page 50 5 Inthe Rights area specify for each FRITZ Box user which FRITZ Box contents she or he is allowed to use Make sure that those users who are allowed to configure settings on the FRITZ Box are assigned at least the right FRITZ Box settings For more information on rights see the section from page 49 6 Save your entries by clicking OK The FRITZ Box user account has been set up If you would like to use user accounts to log into the FRITZ Box from the home network as well also perform the following two steps 7 Switch to the Login to Home Network tab and select the Login with FRITZ Box user name and password op tion Confirm your selection by clicking Apply You will be directed to the welcome screen of your FRITZ Box 8 Select your user name and enter the corresponding password to log in to the user interface of your FRITZ Box The password protection for your FRITZ Box is enabled as soon as you configure the first user who is allowed to make settings on the FRITZ Box Now you can set up more users FRITZ Box 3490 47 AM Using FRITZ Box Users Setting Up More FRITZ Box Users i 6 In the FRITZ Box user interface open the System FRITZ Box Users User menu A list of the FRITZ Box user accounts is displayed Click the button aft
83. ly free of interference from external influences Wireless devices that support 802 11a are much less common than devices that work in accordance with the 802 11b g stan dard IEEE 802 11b With a maximum throughput rate of 11 Mbit s this is the old est wireless standard Older wireless devices of the first gen eration can communicate with the FRITZ Box using 802 11b However if the wireless device supports newer standards such as 802 118 the latest standard should be used IEEE 802 11g In this wireless LAN standard data are transmitted in the 2 4 GHz range at a maximum gross throughput of 54 Mbit s This standard is compatible with a wide range of wireless devices However due to heavy use of the 2 4 GHz range interference is more common than in the less used 5 GHz range IEEE 802 11n This standard allows for high throughput rates and ranges The FRITZ Box supports 802 11n in the 2 4 GHz frequency band and parallel in the 5 GHz frequency band Modulation processes and antenna techniques like MIMO Multiple In put Multiple Output use whichever frequency band is avail able more effectively than the older standards The use of the 802 11n standard and thus the availability of higher throughput rates is possible only if the wireless LAN connection is secured using the WPA2 security mecha nism AES CCMP Thanks to compatibility with the 802 112 standard you can also continue to use older wireless devices FRI
84. me of the FRITZ Box user account with which the user is currently logged in to the user interface Change e Mail Address Change password Log off FRITZ Box 3490 51 AM Using FRITZ Box Users Click the blue triangle to control basic functions of this user account e Change e mail address Select the Change e mail address entry to assign a dif ferent e mail address to the current user account e Change Password With the Change password entry you can change the password of the current user account e Log Off Click Log Off here to leave the FRITZ Box user inter face Log off of the FRITZ Box user interface before you surf the web with your browser If you do not click on the FRITZ Box user interface for a period of longer than sixty minutes you will be logged off automatically Disabling FRITZ Box Users You can disable a user account without deleting it The owner of a disabled account can no longer access the FRITZ Box con tents You can neither delete nor disable the user account with which you are currently logged in to the user interface of your FRITZ Box 1 In the FRITZ Box user interface open the System FRITZ Box Users User menu 2 Click the Edit button for the user account to be dis abled 3 Inthe User area remove the check mark in front of the User account enabled option 4 Apply the change by clicking OK The user account h
85. mechanism and the TKIP encryption procedure as part of the WPA mechanism This means that the FRITZ Box can be used in combination with any wireless devices that al so Support WPA2 with AES or WPA with TKIP Frequency Ranges Wireless LAN uses the frequency ranges at 2 4 GHz and 5 GHz for transmission With the FRITZ Box 3490 you can establish wireless LAN con nections in both frequency ranges at the same time 2 4 GHz Frequency Band In the 2 4 GHz frequency band wireless LAN works in the same range as Bluetooth microwave devices and various other devices like radio controlled toys garage door openers and video bridges This means that interference may occur within wireless networks operated in the vicinity of such de vices Generally this has adverse effects on the transmission rate including aborted connections A channel can have a bandwidth of 20 MHz throughput of up to 216 Mbit s or 40 MHz throughput of up to 450 Mbit s Channels located directly next to each other in the 2 4 GHz band may overlap and result in mutual interference For in stance if several wireless networks are operated close to each other in the 2 4 GHz frequency range with a bandwidth of 20 MHz a distance of at least five channels should be left empty between each two channels used This means that if channel 1 is selected for one wireless network the channels 6 through 13 can be selected for a second wireless network This maintains the minimum di
86. model If you apply settings from a backup file that was created with a FRITZ Box of a different model then you can re store several selected settings to your FRITZ Box A wizard is available in the FRITZ Box user interface to assist you in restoring your FRITZ Box settings which guides you through the process step by step 1 2 53 Open the FRITZ Box user interface see page 25 On the Overview page select the Wizards menu Start the Save and Restore Settings Wizard Your current FRITZ Box settings will be overwritten by the settings in the backup file In the next window select the Restore settings op tions and then click Next The wizard guides you through the menus and dialogs to re store your settings FRITZ Box 3490 34 AM Update Updating FRITZ OS 8 6 Update Updating FRITZ OS Always install the latest version of FRITZ Box on all FRITZ products in your FRITZ OS home network This keeps your FRITZ products up to date and ensures optimum synchroni zation of all devices in your home network AVM provides regular free updates for your FRITZ Box This software called FRITZ OS controls all of the FRITZ Box func tions Updates provide for maximum security for your FRITZ Box contain further developments of existing FRITZ Box functions and often also introduce new functions for your FRITZ Box Performing an Update with the Wizard A wizard is available in the FRIT
87. more than 5 hours each day Shared budget yes all devices computer game console smartphone etc share the online time Permitted Websites Access to web sites with inappropriate content can be blocked using filters The following filtering options are avail able e Prevent HTTP queries You can prevent HTTPS queries HTTPS is used for instance to open Facebook Gmail and online banking FRITZ Box 3490 64 AM Parental Controls Access Profiles for Internet Use Permit websites with a whitelist The whitelist is a filter list that should be used when access should be limited to just a few websites Access to web pages entered in the whitelist is per mitted When a whitelist is used only those websites includ ed in the list can be opened and no others Block websites with a blacklist The blacklist is a filter list that should be used when access to most websites is to be permitted and the number of blocked web sites is relatively small Access to web pages entered in the blacklist is blocked BPjM module The blacklist can integrate the BPjM list of websites with adult content issued by the Ger man federal government Ifthe blacklist is used no website can be opened by entering its IP address This is also true for web sites that are not included in the blacklist For applications that address websites only directly via the IP address for instance vi
88. mory The participants in the home network have various possibili ties for accessing the various storage media of the FRITZ Box e Home network members can access the contents of con nected USB memory and all other memory of the FRITZ Box especially conveniently with FRITZ NAS For this FRITZ NAS offers a graphic interface and allows data exchange by drag amp drop Read the section Managing Memory with FRITZ NAS on page 115 for more information e Participants in the home network can use FTP software like FireFTP to exchange files among the FRITZ Box stor age media and workplaces Alternatively you can enter ftp fritz box in the address line of your Internet browser to access the storage media of the FRITZ Box If you would like to use FTP software see the documen tation of the software as well as the instructions in the Help on the FRITZ Box user interface e For access to media data like music images and videos available on the memory or on storage media of the FRITZ Box you can enable the FRITZ Box media server FRITZ Box 3490 111 AM Sharing a USB Printer Suitable playback devices like TV sets web radios smartphones and the Windows Media Player can then call up the data from the media server for streaming Playback devices to be used in connection with the me dia server must support the UPnP AV standard The term DLNA is often used to designate this support Enable the Media Server function i
89. n standard is used the FRITZ Box can transport 300 to 450 Mbit s over wireless LAN Up to 1300 Mbit s are possible with the IEEE 802 11ac standard If not enough space is available in the radio spectrum to allow interference free transmission on the channel with bandwidth of 40 80 MHz the FRITZ Box au tomatically reduces bandwidths to 20 40 MHz fallback with a correspondingly lower transmission capacity Standard Channel Bandwidth MHz 802 11ac Automatic selection of 20 40 or 80 802 11n Automatic selection of 20 or 40 802 11a 20 always For connections in accordance with the 802 11ac standard with three separate data streams three antennas higher da ta throughput can be achieved with greater bandwidth Bandwidth MHz Maximum Data Throughput Mbit s 20 216 40 450 80 1300 FRITZ Box 3490 96 AYM Wireless LAN Getting Technical Increasing bandwidths also increases the probability of inter ference by wireless networks in the vicinity Large bandwidths reduce the frequency range available to other wireless net works in the vicinity Allocation of the Wireless LAN Channels in the 2 4 GHz Range Channel Frequency GHz Channel Frequency GHz 1 2 412 8 2 447 2 2 417 9 2 452 3 2 422 10 2 457 4 2 427 11 2 462 5 2 432 12 2 467 6 2 437 13 2 472 7 2 442 Allocation of the Wireless LAN Channels in the 5 GHz Range Channel Fre
90. n the FRITZ Box user interface under Home Network Storage NAS Op tions Enabled 15 6 Sharing a USB Printer You can connect a USB printer to the FRITZ Box to make it available to all participants in your home network Setting Up a USB Printer as a Network Printer Connect the USB printer to the USB port of the FRITZ Box Setting Up a USB Printer in Windows 7 Vista or XP 1 Click Start Control Panel and select the printer cate gory of your operating system Devices and Printers Windows 7 Printers Windows Vista Printers and Faxes Windows XP Click the printer icon with the right mouse button and se lect Properties or Printer properties If the printer is not displayed you must first install the printer drivers for this device Consult the documenta tion of your printer for instructions Switch to the Ports tab Click Add Double click the Standard TCP IP Port entry and click New Port then Next Enter fritz box in the Printer name or IP address field FRITZ Box 3490 112 AM Sharing a USB Printer If the FRITZ Box is configured as a wireless repeater or N an IP client enter here the IP address at which the FRITZ Box can be reached within the network 7 Enter any name you wish in the Port name field and click Next 8 Select the Custom option and click Settings 9 Ena
91. n the device is hibernating e Press the WLAN button on the FRITZ Box briefly 13 2 Extending a Wireless Network The range of a wireless radio network is not fixed It depends on e the wireless devices you are using for your wireless LAN connections e interference in the vicinity of your wireless radio network e the structural conditions where you operate the wireless radio network e the number of wireless devices in the vicinity of your FRITZ Box that work in the same frequency range You can extend the range of your wireless radio network with a wireless LAN repeater Or you can set up a second FRITZ Box as a wireless LAN repeat er Extending a Wireless Radio Network with a Wireless LAN Repeater You can extend your wireless radio network with a wireless LAN repeater In combination with the FRITZ Box the AVM FRITZ WLAN Repeater is especially suitable All models of the FRITZ WLAN Repeater series can be integrated into your wire less radio network and your home network by WPS Quick Con nection Find out more in the Internet at en avm de products fritzwlan Using an Existing FRITZ Box as a Repeater You can extend the wireless LAN radio network of your FRITZ Box with an additional FRITZ Box you already have To extend your wireless LAN configure the repeater function in this device FRITZ Box 3490 88 AM Wireless LAN Getting Technical You can configure a FRITZ Box as a repeater by working th
92. ng Internet ac cess via the LAN 1 socket To do this the FRITZ Box is connect ed to the router or network For this kind of connection the FRITZ Box can be configured as an independent router or as an IP client in the existing network Configuring FRITZ Box as a Router You can configure the FRITZ Box to work as an independent router to provide a network with its own network address range 1 Connect the FRITZ Box to the router or network with a network cable see Connecting to a Router or a Network on page 18 2 Open the FRITZ Box user interface see page 25 FRITZ Box 3490 40 AM Internet Connection over LAN 1 FRITZ Box as a Router 3 Select the Internet Account Information menu 4 Select the Existing connection over LAN entry from the Internet service provider drop down list 5 Click Apply The FRITZ Box is configured as a router and the network range is changed automatically The FRITZ Box along with the connected network devices forms its own self contained network Configuring FRITZ Box as an IP Client You can configure the FRITZ Box such that it is integrated into the existing network as an IP client and shares the existing In ternet connection in the network 1 Connect the FRITZ Box to the router or network with a network cable see Connecting to a Router or a Network on page 18 2 Open the FRITZ Box user interface see page 25 3 Select the Internet Account Inf
93. ng standards e 802 11n e 802 11g e 802 11b In this case set the wireless LAN standard for the 2 4 GHz fre quency band to 802 11n b g FRITZ Box 3490 92 AM Wireless LAN Getting Technical 11n 11a In your radio network there are wireless LAN devices that are compatible with one or both of the following standards e 802 11n e 802 11a Set the wireless LAN standard for the 5 GHz frequency band to 802 11n a 11ac In your radio network there are wireless devices that support the 802 11ac standard Set the wireless LAN standard for the 5 GHz frequency band to 802 11ac An unused frequency band can be disabled in the FRITZ Box in order to reduce energy consumption without losing wire less LAN connections The Standard for Security IEEE 802 111 The WPA2 security mechanism is defined in the IEEE 802 111 standard WPA2 is an extension of the familiar security mech anism WPA Wi Fi Protected Access The main feature of the extension of WPA to WPA2 is the AES CCMP encryption process Mechanism Encryption WPA TKIP Temporary Key Integrity Protocol WPA2 TKIP AES CCMP based on the extremely secure AES Advanced Encryption Standard procedure CCMP Counter Mode with CBC MAC Protocol de fines how the AES procedure is applied to wireless LAN packets FRITZ Box 3490 93 AM Wireless LAN Getting Technical FRITZ Box supports the AES encryption procedure as part of the WPA2
94. nization over NTP Network Time Protocol Remote access via https Dynamic DNS via dyndns org and namemaster de Configuring IPv6 in the FRITZ Box 1 2 2 4 Open the FRITZ Box user interface see page 25 Enable the advanced view Select the Internet Account Information menu Select the IPv6 page and set up IPv6 in the FRITZ Box See the Help available in the FRITZ Box user interface for more information Configuring IPv6 on the Computer You can establish connections in the IPv6 range of the Inter net only if IPv6 is installed and enabled on the computers in your home network IPv6 is already installed and enabled in the Windows 7 and Windows Vista operating systems IPv6 is not installed and enabled in standard Windows XP You must install and enable IPv6 in order to use it The IPv6 installation requires Service Pack 2 for Windows XP IPv6 has been available in the Mac OS X operating sys tems since Mac OS 10 12 10 Mobile Network Replacing Faulty DSL Internet access over the mobile telephone network can be set up so that the mobile telephone connection is established automatically whenever the DSL connection fails This guar antees Internet access even when the DSL connection is fails A USB modem for mobile Internet access UMTS HSPA and a SIM card from a mobile communications provider are re quired for this The FRITZ Box supports UMTS HSPA modems from various manufacturers FRITZ Box 349
95. nto a LAN socket on the FRITZ Box Now the FRITZ Box and the computer are connected with each other 5 2 Connecting a Network Hub or Switch You can connect a network hub or network switch to the FRITZ Box FRITZ Box 3490 19 AM Connecting a Network Hub or Switch 1 Insert the network cable included in the package into the uplink port of the network hub or network switch You can also use any other network cable For more in formation see page 131 2 Insert the free end of the cable into a LAN socket on the FRITZ Box The FRITZ Box and the network hub are now connected with each other FRITZ Box 3490 20 AM Connecting Computers with the FRITZ Box over Wireless LAN 6 Connecting Computers with the FRITZ Box over Wireless LAN Computers and other devices with wireless LAN for instance smart phones and network printers can be connected wirelessly with the FRITZ Box 6 1 Procedure for Establishing Secure Wireless LAN Connections With the following procedure you can establish a secure wire less LAN connection to the FRITZ Box on a wireless device Procedure Description Instructions WPS The network key of the FRITZ Box page 21 is transmitted to the wireless de vice automatically WPS stands for Wi Fi Protected Setup Entering anetwork Enter the network key of the page 24 key FRITZ Box on the wireless device by hand 6 2 Establishing a Wireless LAN Connection Using WPS
96. oa 55 11 2 Usine MYFRITZ toad ew ier hod ee ce Cee neesaweeesee es 57 11 3 Security with MyFRITZ 2 0 cc ce eee eee eee 60 FRITZ Box 3490 3 12 12 1 12 2 12 3 12 4 125 12 6 12 7 12 8 12 9 12 10 12 11 13 13 1 13 2 13 3 14 14 1 14 2 19 15 1 15 2 15 3 15 4 15 5 15 6 16 16 1 16 2 16 3 FRITZ Box as an Internet Router 61 Parental Controls Access Profiles for Internet Use 61 Port Forwarding Making Computers Accessible from the Internet 70 Dynamic DNS Name instead of IPAddress 05 72 Access from the Internet via HTTPS FTP and FIPS 73 Prioritization Right of Way for Internet Access 75 VPN Remote Access to the Home Network 20005 77 Freely Selectable DNS Servers cc ccc cece eee 79 DNSSEC Security for DNS QuerieS 2 eee eee eens 80 IPv6 The New Internet Protocol cece cece eee eee 81 Mobile Network Replacing Faulty DSL 0000 82 LISP FRITZ Box as a LISP Router ee ee ee 83 FRITZ Box as a Wireless Access Point 87 Switching the Wireless Radio Network On and Off by Schedule 87 Extending a Wireless Network ccc cece e eee ees 88 Wireless LAN Getting Technical 0 cee eee eee 89 FRITZ Box Connects Network Devices 98 Network Settings in the FRITZ Box ccc cece ee eee 98 Obtaining an IP
97. onsumption Power Mode In this setting LAN connections are estab lished with a maximum throughput of 1 Gbit s Higher power consumption than in green mode if the LAN port is used Green Mode As needed the FRITZ Box establishes LAN connections with a data throughput rate of 100 Mbit s Lower power consumption than with the Power Mode setting 8 3 Push Services Notification Services of the FRITZ Box Push services are notification services that inform you about the activities of your FRITZ Box and assist you in saving your passwords and FRITZ Box settings With the push services you can have e mail sent to you at regular intervals informing you about the latest connections usage and configuration of your FRITZ Box Various push services are available in the user interface un der System Push Service There you can select the push service interesting for you and specify which events in the FRITZ Box you would like to be informed about how often these e mails should be sent and to which e mail address FRITZ Box 3490 30 AM Push Services Notification Services of the FRITZ Box Available Push Services You can request push service mails about the following FRITZ Box areas and activities Push Service Information FRITZ Box info Sends you regular e mail messages with data on FRITZ Box usage and connec tions Wireless LAN Guest Ac Sends you a message whenever devices cess register with or de
98. ontrols tab 2 3 4 Click the button 5 Select the access profile to be applied to the network de vice and then click OK FRITZ Box 3490 66 AM Parental Controls Access Profiles for Internet Use Configuring an Access Profile Requirements The Internet Filters menu is available only if you have set up the Internet connection in the FRITZ Box and already es tablished an Internet connection Limitations The Internet Filters menu is not available if you have con figured the FRITZ Box as an IP client In this case use the cor responding functions of the router whose Internet connection is being shared Setting up an access profile 1 Open the FRITZ Box user interface see page 25 Select the Internet Filters menu Select the Access Profiles tab 2 3 4 Click New access profile 5 Configure the settings for the access profile in the New Access Profile window Use the FRITZ Box Help Editing Filter Lists Requirements The Internet Filters menu is available only if you have set up the Internet connection in the FRITZ Box and already es tablished an Internet connection Limitations The Internet Filters menu is not available if you have con figured the FRITZ Box as anlP client In this case use the cor responding functions of the router whose Internet connection is being shared FRITZ Box 3490 67 AM Parental Controls Acce
99. ormation menu 4 Select the More Internet service providers entry from the Internet service provider drop down list 5 Select the Other Internet service provider entry from the second drop down list 6 From the Connection area select the External modem or router option 7 Inthe Operating Mode area select the setting Share existing Internet connection in the network IP client mode The FRITZ Box is integrated into the existing network as an IP client The FRITZ Box and the connected network devices re ceive an IP address from the IP address range of the existing network The FRITZ Box and the connected network devices are thus part of this network FRITZ Box 3490 41 AM Surfing the Net 9 5 Surfing the Net 1 Start a web browser on your computer 2 Enter in the address field the URL of the web page you would like to visit for instance avm de en The requested Internet page is opened and displayed FRITZ Box 3490 42 AM Password Protection Using FRITZ Box Safely 10 Password Protection Using FRITZ Box Safely Password protection for access to the user interface is a security fea ture of your FRITZ Box This section describes how to use a password for the FRITZ Box user interface and why you should use password protection For additional security information on using the FRITZ Box see the AVM website at en avm de guide security 10 1 Login with Pas
100. ox combines a variety of devices in one device VDSL and ADSL moden wireless LAN router and media serv er This means that you generally use much less power with the FRITZ Box than you would with several separate devices What is more the FRITZ Box saves energy by reducing pro cessing power on standby and lowering the power consump tion of idle functions The FRITZ Box also offers various set tings for energy saving operation FRITZ Box 3490 28 AM Using Energy Saving Functions of the FRITZ Box The current energy consumption of the total FRITZ Box system is displayed on the Overview page From there click with the mouse to view the Energy Monitor which displays de tails on the energy consumption Energy Efficient Operation of the Wireless LAN Radio Network The WLAN module of the FRITZ Box works in Green AP mode This means it is especially energy efficient As soon as no more wireless LAN devices are connected with the FRITZ Box the energy consumption of the WLAN module is automatically reduced to a minimum Green AP operation has no effect on the accessibility of the wireless network for wireless LAN devices since the new registration of a wireless LAN device automatically ends the mode thus restoring full wireless LAN functionality to the FRITZ Box You can further reduce the power consumption of the radio network by configuring the following settings set up a schedule for the wireles
101. play is signaled FRITZ Box 3490 13 AM Before You Connect the FRITZ Box 3 Before You Connect the FRITZ Box e See the information on Security and Handling on page 7 Check the contents of your FRITZ Box package See page 14 to find out what is included in the package e Make sure that the requirements for operating the FRITZ Box have been met see page 14 3 1 Contents of the FRITZ Box Package FRITZ Box 3490 one power supply unit one network cable one DSL cable one quick guide 3 2 Requirements for Operation In order to operate the FRITZ Box you must have the follow ing an up to date web browser Some of the FRITZ Box functions can be used only with a web browser that supports HTML5 for instance Firefox version 17 or higher Internet Explorer version 9 or high er or Google Chrome version 23 or higher a connection to the Internet DSL line with or without a splitter ADSL ADSL2 ADSL2 compliant with ITU G 992 1 ITU G 992 3 or ITU G 992 5 Annex B or J or VDSL2 compliant with ITU G 993 2 G Vector ITU G 993 5 oran Internet cable access with cable modem oraUSB modem for mobile Internet access UMTS HSPA oranother Internet connection FRITZ Box 3490 14 AM Requirements for Operation for the wireless LAN connection to tablets smartphones and computers Tablets smartphones or computers that support wire less LAN compliant with IEEE 802 11
102. ponents of a LISP System Mapping system The mapping system is responsible for allo cating the EIDs to the RLOCs ETR Egress Tunnel The ETR accepts IP packets whose destination Router IP address contained in the external header is the ETR s own RLOC ETR unpacks the LISP packets ITR Ingress Tunnel The ITR accepts IP packets from members of Router the local IP network EID network and packs them into LISP packets The external header of the LISP packet contains the RLOC of the des tination network remote EID network as the destination address PETR Proxy ETR A PETR Proxy ETR is required for communica tion between LISP sites and non LISP sites On the LISP site it works like a LISP router on the non LISP site it works like a native IP router PITR PROXY ITR A PITR Proxy ITR is required for communica tion between LISP sites and non LISP sites On the LISP site it works like a LISP router on the non LISP site it works like a native IP router xTR XTR is what we call a component that is both ETR and ITR xTR is also known as a tunnel endpoint or encapsulation endpoint Possible Uses LISP is useful if technical or organization reasons make it preferable to keep the same IP addresses even when you switch Internet service providers Mobility example When you change locations devices do not lose their identity host devices VM LISP is suitable for communication between IPv4 and
103. quency GHz Channel Frequency GHz 36 5 18 108 5 54 40 5 20 112 5 56 44 5 22 116 5 58 48 5 24 120 5 60 52 5 26 124 5 62 56 5 28 128 5 64 60 5 30 132 5 66 64 5 32 136 5 68 100 5 50 140 5 70 20 MHz band width only 104 5 52 FRITZ Box 3490 97 AM FRITZ Box Connects Network Devices 14 FRITZ Box Connects Network Devices All network devices connected with the FRITZ Box comprise a network Network devices include for instance computers game consoles and smartphones The devices can be connected with the FRITZ Box by ca ble or wirelessly This chapter describes the network settings in the FRITZ Box and how you can change them You will also learn how you can change the IP settings for the computer in the most common oper ating systems 14 1 Network Settings in the FRITZ Box The FRITZ Box is delivered with preconfigured network set tings According to these settings all network devices con nected with the FRITZ Box are located in a single network The network settings can be changed and adapted to your conditions and needs But you should do so only if you are well versed in networking technology Network Overview The FRITZ Box user interface shows an overview with all of the devices and users connected with the FRITZ Box The network overview Devices and Users is found in the menu Home Network Network e Foreach user and each network device you find an entry in the network ove
104. r Domain Name System Security Exten sions As the name says this is an extension of DNS the do main name system DNSSEC ensures that both the DNS server and the informa tion returned by the DNS server are authentic or genuine Security with DNSSEC When a home user Surfs the web she or he sends queries to the Internet by entering URLs in the address line of the brows er AURL is the name of a website that is easy to remember for instance avm de en Every query is sent to the DNS server first The DNS server resolves the URL into the corresponding IP address There is one unique IP address for every URL The home user relies on the authenticity of the IP address re turned by the DNS server Authentic means that the response is the IP address of the desired website and not a faked IP address that leads to a fake website DNSSEC can ensure that the returned addresses are authentic Support with the FRITZ Box The FRITZ Box supports DNSSEC queries over UDP The FRITZ Box has a DNS proxy The computers in the home network use the FRITZ Box as a DNS server The FRITZ Box for wards DNSSEC queries from the home network to the Inter net The FRITZ Box forwards DNSSEC responses from the In ternet to the home network The DNSSEC information must be validated on the computer in the home network For this DNS SEC must be supported in the operating system FRITZ Box 3490 80 AM IPv6 The New Internet Protocol 12 9 IPv6 The N
105. r the FRITZ Box and for your private network are configured in a user friendly user interface The user interface can be opened in any web browser Wizards guide you step by step through the most important FRITZ Box functions This manual assists you in connecting configuring and operating your FRITZ Box Its intention is not only to introduce to you the many func tions of the device but also to familiarize you with some of the techni cal context Have fun using your FRITZ Box FRITZ Box 3490 10 AM Ports Interfaces Buttons and LEDs 2 Ports Interfaces Buttons and LEDs This chapter describes the ports interfaces buttons and LEDs of the FRITZ Box 2 1 Ports and Interfaces Wireless LAN AC N 2 4 GHz and 5 GHz oO of BA for DSL without Notebook PC smartphone LAN 1 Gbit s PC Printer storage media a telephone line video TV streaming game console network UMTS HSPA modem and USB devices Possibilities for connecting the FRITZ Box e DSL Socket for connecting to ADSL2 and VDSL e LAN1 LAN4 4 gigabit Ethernet ports 10 100 1000 Base T for con necting computers and other network devices like game consoles and network hubs e USB 2 USB 3 0 2 0 ports for connecting USB devices like printers or storage media FRITZ Box 3490 11 AM Buttons e Wireless access point Integrated wireless access point for connecting to wire less LAN devices that use the radio standard IEEE 802 114 IEEE 802 11b I
106. r your FRITZ Box from a connected computer Here is how to change the UPnP settings 1 Open the FRITZ Box user interface see page 25 2 Enable the advanced view 3 Configure the UPnP settings in the Home Network Net work menu on the Programs page 14 2 Obtaining an IP Address Automatically The FRITZ Box has its own DHCP server which assigns IP ad dresses to the connected computers The connected comput ers must be configured such that they can receive their IP ad dresses automatically The steps for checking and adjusting this option differ among the operating systems See the rele vant section for your operating system If FRITZ Box is operated in a network no other DHCP server may be activated in this network FRITZ Box 3490 105 AM Obtaining an IP Address Automatically Obtaining an IP Address Automatically in Windows Open the network connections In Windows 8 1 and Windows 8 Press the Windows key and the Q key at the same time The search menu for apps is opened Enter ncpa cpl in the search field and click enter Entering ncpa cpl in Windows 8 1 and Windows 8 In Windows 7 and Windows Vista Click Start enter ncpa cpl in the search line of the Start menu and press Enter ncpa cpl x Entering ncpa cpl in Windows 7 In Windows XP Select Start Run enter ncpa cpl and then click OK Configure the settings I Click the ne
107. register from the wire less guest access New FRITZ OS Notifies you whenever a new FRITZ Box is available for your FRITZ OS Saving Settings The settings of your FRITZ Box are saved automatically and sent to the specified e mail address before every update and each time the factory settings are re stored Forgot password Sends you an access link to the specified e mail address if you have forgotten your password Current IP address Sends the IP address assigned by the In ternet service provider every time the In ternet connection is established Enabling Push Services A wizard is available in the FRITZ Box user interface to guide you step by step through the configuration of push services 1 Open the FRITZ Box user interface see page 25 2 On the Overview page select the Wizards menu 3 Start the Configure Push Services Wizard The wizard guides you through the menus and dialogs to en able the push services FRITZ Box 3490 31 AM Locking the Buttons on the FRITZ Box Configuring Push Services You can adjust the push services to your needs and also dis able any or all push services 1 Open the FRITZ Box user interface see page 25 2 Select the System Push Service Push Services menu 3 To configure a push service click the Edit button 4 Configure various settings in the details The Help of the FRITZ Box user interface presents compre hens
108. rface cee eee 25 Smartphone 0c eee eee ees 58 FRITZ Box 3490 146 software quick ACCESS 4 des ea awe sce 4 Seh aca aoe 51 FRETS spery R as 35 NE e EE E cas ae 49 uninstalling 005 127 user interface Starting operation OPENING erasora enaus 25 package contentsS 14 OVETV EW seessusnnnsesnneeee 25 requirements ssssssssen 14 password protection 43 storage NAS 00 ce eee 115 SUCGMING acts ctadeevserecn ses 111 VV support by e mail scccceceseeees 135 videos ss uae pbtee eee tee eee 133 ee views of the user interface information in the Internet 133 l switch LAN network 19 Te a af SYMDOIS eee eee eee eee eee es 9 PISMO AU MC Wagaea eset nein ne VPN configuration wizard 78 I user ACCOUNT is4 ces tadae ne dewes 49 technical specifications 129 using remote accesSS T7 tips VPN password protection 43 E E EEE EE sane ee ces 79 transmission power 29 W U Wake on LAN eee eee 100 UMTS Warani a ee 136 Internet acceSS 05 39 whitelist are se rece deed cts nen ee hee me 61 Internet connection 18 Windows USEIS ee eee eee 69 substitute connection 82 wireless auto channel 95 uninstalling programs 27 wireless LAN uninstalling supplementary software 127 access POINt eee ee ee
109. rom ex ternal influences This means that voltage spikes or drops like those that occur during electrical storms may lead to data losses on connected USB storage media We recommend making regular backups of the USB memory contents to avoid any losses e Whenever you want to remove USB devices from the FRITZ Box go to the Home Network USB Devices area in the FRITZ Box user interface to remove them safely and avoid any loss of data 15 4 Configuring Access Rights You can protect the data on your USB storage from unautho rized access by securing the user interface of your FRITZ Box with a password In the System FRITZ Box Password menu you can e configure a shared password that is requested every time anyone in your home network accesses the FRITZ Box and the connected USB storage media FRITZ Box 3490 110 AM Accessing USB Memory configure various FRITZ Box users You can configure a password for each FRITZ Box user and then specify which connected USB storage media each user is al lowed to access A USB storage medium connected to the FRITZ Box can be reached in the home network by entering the shared FRITZ Box password From the Internet you can reach the USB storage medium only by logging in with your individual user name and password Information on the user controls of your FRITZ Box is present ed in the section Password Protection Using FRITZ Box Safely from page 43 15 5 Accessing USB Me
110. rough the following steps 1 Open the FRITZ Box user interface see page 25 2 Select the System View menu 3 Select the Advanced View option and confirm by click ing Apply 4 Select the WLAN Repeater menu and follow the in structions displayed on the screen In the Help of the FRITZ Box user interface you can find de tailed instructions 13 3 Wireless LAN Getting Technical A wireless LAN is based on standards defined by the Institute of Electrical and Electronic Engineers IEEE These standards describe for instance the transmission speeds encryption methods and frequencies used in a wireless network Data Throughput The FRITZ Box supports your choice of the standards IEEE 802 114 IEEE 802 11b IEEE 802 118 IEEE 802 11n and IEEE 802 11ac Wirelsess devices based on one or more of the standards listed can be used for wireless LAN connec tions with the FRITZ Box Standard Frequency band GrossThroughputupto Net Throughput up to 802 11b 2 4 GHz 11 Mbit s 5 Mbit s 802 11g 2 4 GHz 54 Mbit s 25 Mbit s 802 11a 5 GHz 54 Mbit s 25 Mbit s 802 11n 2 4 5 GHz 450 Mbit s 200 Mbit s 802 11lac 5 GHz 1300 Mbit s 650 Mbit s The standards are intended for different frequency bands FRITZ Box 3490 89 AM Wireless LAN Getting Technical IEEE 802 11a Because this standard works exclusively in the seldom used 5 GHz range it offers the opportunity to transmit data rela tive
111. rus scanner update software the relevant IP addresses can be released for access by entering them in the exception list of Permitted IP addresses Internet Access by Network Applications You can list network applications for which you would like to block communication with the Internet For instance you can prohibit file sharing programs or online games from commu nicating over the Internet FRITZ Box 3490 65 AM Parental Controls Access Profiles for Internet Use Configuring Parental Controls Requirements The Internet Filters menu is available only if you have set up the Internet connection in the FRITZ Box and already es tablished an Internet connection Limitations The Internet Filters menu is not available if you have con figured the FRITZ Box as IP client In this case use the corre sponding functions of the router whose Internet connection is being shared Preparations e Configure the access profiles required for the members of the home network see Configuring an Access Profile on page 67 Prepare the filter lists if you would like to use filter lists see Editing Filter Lists from page 67 e If desired add the list of network applications see Adding Network Applications from page 68 Configuring Parental Controls for Network Devices 1 Open the FRITZ Box user interface see page 25 Select the Internet Filters menu Select a network device on the Parental C
112. rview e fyou use FRITZ Powerline devices in your network then the FRITZ Powerline devices are entered in the network overview along with the network devices connected to the FRITZ Powerline devices e The Network Overview is divided into the areas Active Connections Guest Network and Idle Connections FRITZ Box 3490 98 AM Network Settings in the FRITZ Box The columns have the following meanings Symbol A green LED before the device name indicates that a device is actively connected with the FRITZ Box but not using the Internet connection at this time A green blue globe indicates that the device is cur rently using the Internet connection Name This column displays the name under which the user or the network device is known to the FRITZ Box The names of network devices can be changed by clicking the button to edit the entry IP Address For network devices also displayed is the IP ad dress with which the device is integrated into the FRITZ Box network Connection The wireless LAN icon is displayed for wireless connections Properties This column indicates whether port forwarding or parental controls are enabled for the respective user or network device Button for editing the entry Ei The button opens the entry in editing mode This view displays information about the network de vice for instance on parental controls or port for warding settings The name of the devi
113. s devices The wireless LAN connection is then established automatically A prerequisite for use of the 5 GHz frequency band is that wireless devices used in the network support this frequency range in accordance with the IEEE 802 11a IEEE 8002 11n or IEEE 802 11ac standard In the 5 GHz frequency band two large ranges of frequencies can be used 5 15 GHz to 5 35 GHZ and 5 47 GHz to 5 805 GHz In the EU up to 19 channels are available in these areas 5150 5350 MHz channels 36 40 44 48 52 56 60 and 64 5470 5725 MHz channels 100 104 108 112 116 120 124 128 132 136 and 140 Different conditions may apply for the individual ranges FRITZ Box 3490 95 AM Wireless LAN Getting Technical 2 4 GHz and 5 GHz The FRITZ Box works in the wireless network in the 2 4 GHz range and parallel in the 5 GHz range Both frequency ranges can be used simultaneously for wireless LAN connections This means you always have the optimum data connection at your disposal For applications that rely on a steady high throughput rate streaming use the 5 GHz frequency band This radio band provides more channels these channels do not over lap as well as experiencing significantly less external inter ference For applications that require a low to normal throughput rate for instance reading and writing e mail use the 2 4 GHz fre quency band Bandwidth Depending on which generation of the IEEE 802 11
114. s radio network in the WLAN Schedule menu see page 87 e turn off the wireless radio network whenever no more wireless LAN devices are registered with the FRITZ Box see page 88 Enabling Energy Saving Mode for USB Hard Drives In the FRITZ Box you can enable an energy saving function for USB hard drives connected to the FRITZ Box When the ener gy saving function is enabled connected USB hard drives will be switched off when they are idle as long as the hard drives support the energy saving function Enable the energy saving function in the Home Network USB Devices menu in the FRITZ Box user interface You can also test here wether your USB hard disk supports the energy saving function FRITZ Box 3490 29 AM Push Services Notification Services of the FRITZ Box Saving Energy at the LAN Ports For energy efficient use of your gigabit LAN ports you can specify for each individual LAN port whether it should always operate with full power power mode or with reduced energy consumption green mode With green mode you can reduce the power consumption of the FRITZ Box to the level neces sary for your applications The LAN ports can be configured in the advanced view of the FRITZ Box user interface see page 27 In the Home Network Network Network Settings menu you can select from among the following operating modes in the LAN Settings area operating mode Functionality and Power C
115. set one up by assigning a user name and an additional password If you already have a FRITZ Box user account follow the instructions in the FRITZ Box user interface For security reasons access to the FRITZ Box from the In ternet is possible only for users with a FRITZ Box user ac count 7 You receive an e mail from MyFRITZ containing a regis tration link If possible open the e mail on the computer on which you began setting up the account Click the registration link FRITZ Box 3490 56 AM Using MyFRITZ 8 You are forwarded to the MyFRITZ website where you are prompted to read the terms of use and activate the account Once the account has been activated successfully you will end up back on your FRITZ Box user interface Now the FRITZ Box is registered with your MyFRITZ account On the MyFRITZ page of the FRITZ Box user interface the op tions MyFRITZ enabled for this FRITZ Box and Internet ac cess to the FRITZ Box via HTTPS enabled are selected Click Refresh status ifthe status of your MyFRITZ account is marked with a red icon 11 2 Using MyFRITZ As soon as you have created a MyFRITZ account and regis tered your FRITZ Box with the account you can begin using the MyFRITZ service You can reach your FRITZ Box from anywhere by opening the myfritz net website in any web browser If you use a Smartphone ora tablet the MyFRITZ App from AVM offers you simple access to your
116. ss assigned to your FRITZ Box by the Internet service provider This is a public IPv4 address Here is how to determine the public IPv4 address of the FRITZ Box 1 Open any Internet page in order to establish an Internet connection 2 Open the FRITZ Box user interface and enable the ad vanced view in the user interface 3 The FRITZ Box s public IPv4 address is displayed on the Overview page in the Connections area Can always be reached even when the IP address changes Every time the Internet connection is interrupted the Internet service provider re assigns the IP address The IP address may change in the process Therefore it is a good idea to use MyFRITZ or dynamic DNS so that the IP address can always be reached under the same name For more information about MyFRITZ see the chapter MyFRITZ Accessing the FRITZ Box from Anywhere on page 55 For more information about dynamic DNS see the section Dynamic DNS Name ins tead of IP Address on page 72 12 3 Dynamic DNS Name instead of IP Address Dynamic DNS is an Internet service that makes it possible for the FRITZ Box to remain accessible from the Internet at all times under a fixed name even though the public IP address changes Dynamic DNS can be used as an alternative to MyFRITZ Both services can be used in parallel You must register with a dynamic DNS provider to use this service When you register you agree on the fixed name do main name
117. ss Profiles for Internet Use Editing a Filter List 1 Open the FRITZ Box user interface see page 25 Select the Internet Filters menu Select the Lists tab 2 3 4 Click the button 5 Select the list you would like to edit and then click Ed it 6 Edit the list in the window that opens Adding Network Applications Requirements The Internet Filters menu is available only if you have set up the Internet connection in the FRITZ Box and already es tablished an Internet connection Limitations The Internet Filters menu is not available if you have con figured the FRITZ Box as an IP client In this case use the cor responding functions of the router whose Internet connection is being shared Adding a Network Application 1 Open the FRITZ Box user interface see page 25 Select the Internet Filters menu 2 3 Select the Lists tab 4 Click Add Network Application 5 In the Network Application window enter the network application you would like to add to the list FRITZ Box 3490 68 AM Parental Controls Access Profiles for Internet Use AVM FRITZ Box Parental Controls for Windows Users In the Windows operating systems Windows 8 Windows 7 and Windows XP parental controls can be also configured for each individual Windows user You will need the AVM FRITZ Box Parental Control software if multiple Windows users with different r
118. ss devices The FRITZ Box supports wireless LAN con venience functions like night service and WPS Quick Connection 13 1 Switching the Wireless Radio Network On and Off by Schedule You can switch the wireless radio network of the FRITZ Box automatically according to a schedule It reduces the power consumption of the FRITZ Box by completely turning off the WLAN module The FRITZ Box schedule also affects any other FRITZ Box products connected in the network the FRITZ WLAN Repeater for instance the wireless transmis sion of these devices is also switched on and off in the FRITZ Box settings 1 Open the FRITZ Box user interface see page 25 2 Open the WLAN Schedule menu 3 Enable the schedule for the wireless radio network 4 Configure the settings for the schedule With the options Switch off wireless LAN daily and Switch wireless LAN off according to schedule you define the intervals for switching You can also select the option The radio network cannot be switched off until no more wireless LAN devices are active 5 Click Apply to save your settings Now the schedule of the FRITZ Box is enabled and configured In the Help of the FRITZ Box user interface you can find de tailed instructions FRITZ Box 3490 87 AM Extending a Wireless Network Switching Wireless LAN On and Off You can switch the wireless radio network of the FRITZ Box on and off at any time even whe
119. stance between channels Should interference in a wireless network persist the first step should be to select a different channel FRITZ Box 3490 94 AM Wireless LAN Getting Technical Wireless Auto Channel With the wireless auto channel function the FRITZ Box auto matically searches for the channel subject to the least inter ference This process takes into consideration interference from radio networks in the vicinity wireless access points and potential sources of interference for instance video bridges baby monitors microwave ovens Should problems with interference persist despite this function try to identify the source of interference and switch it off manually 5 GHz Frequency Band The FRITZ Box can operate in parallel in the 5 GHz frequency band This frequency range is used much less often than the most common 2 4 GHz frequency range In the 5 GHz frequency band the FRITZ Box supports automat ic channel switching by DFS Dynamic Frequency Selection DFS ensures that the channels from 52 to 140 are kept free for higher priority users like weather radar systems If you are operating your FRITZ Box in one of these channels it mon itors the selected channel periodically for higher priority us ers and if necessary switches to a different channel Note that the FRITZ Box waits up to ten minutes as legally re quired before occupying a free channel During this period you cannot register any wireles
120. sword FRITZ Box Procedures Property Password The FRITZ Box offers two ways to configure password protec tion e FRITZ Box password e FRITZ Box user The two login methods have the following properties FRITZ Box password FRITZ Box user There is a password needed to There are user accounts open the FRITZ Box user inter Every FRITZ Box user receives face her or his own password for opening the user interface Scope of access With the FRITZ Box password For each FRITZ Box user in the access to all contents and set user account you define which tings in the FRITZ Box is per contents and settings of the mitted FRITZ Box the given user is al lowed to access Kind of access Login to the user interfaceis A FRITZ Box user can also log permitted from devices located in to the FRITZ Box user inter in the home network of the face with the appropriate us FRITZ Box er rights from the Internet For instructions on configuring the FRITZ Box password see the section Using a FRITZ Box Password from page 44 For instructions on configuring FRITZ Box users see the sec tion Using FRITZ Box Users from page 46 FRITZ Box 3490 43 AM Using a FRITZ Box Password Password Tips Select a password with at least eight characters which includes capitals and lower case letters as well as nu merals and special characters See Characters for Passwords in the Help of the FRITZ Box user in
121. ter enable the setting Obtain an IP Address Automatically for the network adapter used to connect to the FRITZ Box For instructions see page 105 FRITZ Box 3490 Cannot Establish a Wireless LAN Connection Opening the User Interface Using an Emergency IP Address The FRITZ Box has an emergency IP address 169 254 1 1 at which it can always be reached You can use this IP ad dress as follows 1 Connect your computer to the LAN 2 port of the FRITZ Box using a LAN cable 2 If your computer is already connected with the FRITZ Box over wireless LAN clear the wireless connection 3 Make sure that the computer obtains its IP address auto matically see page 105 4 Clear all other connections between your FRITZ Box and other network devices 5 Inthe web browser enter the address 169 254 1 1 6 When the FRITZ Box user interface is displayed enable the DHCP server of the FRITZ Box In the user interface select Home Network Network Network Settings Click the IPv4 Addresses button enable the option Enable DHCP server and click OK 19 2 Cannot Establish a Wireless LAN Connection If you cannot establish a wireless LAN connection between your computer and the FRITZ Box this may be due to a variety of causes Work through the following steps in sequence until the error has been resolved Switching On the Computer s Wireless LAN Adapter The wireless LAN adapter
122. terface for more information about which characters you re allowed to use Be sure to keep your passwords in a Safe place Use the Forgot password push service see Push Services Notification Services of the FRITZ Box from page 30 When you have forgotten a password the FRITZ Box sends you an access link to the e mail ad dress you specified You can assign a new password using this link In this case the settings of your FRITZ Box remain intact Otherwise if you lose your FRITZ Box password you will have to restore the factory settings to the FRITZ Box and reconfigure all of the personal settings for your Internet connection your telephone system and your home network see page 53 Recommendations for secure passwords keys are also available on the Federal Office for Information Security Bundesamt fiir Sicherheit in der Informationstechnik website 10 2 Using a FRITZ Box Password The basic method of logging in to the FRITZ Box user interface is to enter the FRITZ Box password With this password all us ers can open the user interface and access all of the FRITZ Box s contents and settings Configuring the FRITZ Box Password I 2 In the FRITZ Box user interface open the System FRITZ Box Users Login to Home Network menu Select the option Login with the FRITZ Box password FRITZ Box 3490 44 AM Using a FRITZ Box Password 3 Inthe FRITZ Box password field
123. the desired access must be enabled in the FRITZ Box HTTPS FTP and FTPS The protocols HTTPS FTP and FTPS are used for access over the Internet FRITZ Box 3490 73 AM Access from the Internet via HTTPS FTP and FIPS HTTPS Hypertext Transfer Protocol Secure HTTPS is an Internet protocol for bug proof communica tion between the web server and the browser in the World Wide Web Enable this protocol to allow access to the FRITZ Box from the Internet FTP File Transfer Protocol FTP is a network protocol for transmitting files in IP net works Enable this protocol to allow access by FTP to the FRITZ Box storage media from the Internet FTPS FTP over SSL FTPS is a method for encrypting the FTP protocol Enable this protocol to secure transmission over FTP Enabling HTTPS FTP and FTPS in the FRITZ Box I 2 5 4 Open the FRITZ Box user interface see page 25 Enable the advanced view Select the Internet Permit Access menu Select the FRITZ Box Services page and enable the protocols you need See also the Help on the user inter face FRITZ Box 3490 74 AM Prioritization Right of Way for Internet Access 12 5 Prioritization Right of Way for Internet Access Prioritization is a function you can use to specify that network applications and network devices be treated with higher or lower priority when they access the Internet connection For example you may wish to ens
124. ticipants in the FRITZ Box home network can start FRITZ NAS in a web browser and use itas a platform to access music images videos and documents in the FRITZ Box memory Requirements for FRITZ NAS In order to use FRITZ NAS your computer must have a web browser installed that supports HTML5 for instance Internet Explorer version 9 or higher Firefox version 17 or higher or Google Chrome version 23 or higher Starting FRITZ NAS 1 Open aweb browser 2 Enter fritz nas in the address line FRITZ NAS opens and displays the storage media enabled in the FRITZ Box FRITZ NAS Password Protection Access to FRITZ NAS and thus to the storage media of the FRITZ Box can be protected by defining a password in the us er interface Under System FRITZ Box Users Log in to Home Network you can e configure a shared password that is requested every time anyone in your home network accesses the FRITZ Box and FRITZ NAS configure various FRITZ Box users You can configure a password for each FRITZ Box user and then specify which FRITZ NAS contents each user is allowed to access FRITZ NAS can be reached in the home network by entering the shared FRITZ Box password From the Internet you can reach FRITZ NAS only by logging in with your individual user name and password Information on the password protection of your FRITZ Box is presented in the section Password Protection Using FRITZ Box Safely from page 43 FRITZ
125. tions must be fulfilled e You have set up an account with the MyFRITZ service see page 55 Your FRITZ Box is registered with this My FRITZ account e The option Access from the Internet allowed is en abled in your user account e The option Internet access to the FRITZ Box via HTTPS enabled is selected in the Internet MyFRITZ menu or enabled in the Internet Permit Access FRITZ Box Services menu When the MyFRITZ service is enabled this check mark is set automatically A FRITZ Box user who has been granted Internet access can use the MyFRITZ myfritz net service to access the corre sponding FRITZ Box from any location From the Internet she or he can reach only those FRITZ Box contents she or he can also access from the home network For more information about MyFRITZ see the chapter MyFRITZ Accessing the FRITZ Box from Anywhere from page 55 For more information about HTTPS see the chapter Access from the Internet via HTTPS FTP and FTPS from page 73 How to Use FRITZ Box User Accounts e As a FRITZ Box user with all rights you can control and configure your FRITZ Box at home from anywhere and al so view contents and download what you need e If you set up a FRITZ Box user account for every member of the family with at least the rights to access voice mes sages faxes FRITZ App Fon and the call list the entire family can check the answering machine or view the call list even
126. to the power supply after about five seconds and wait until the Power LED lights up In the first ten minutes after restarting you can restore the factory settings to the FRITZ Box 3 Open the browser on a computer connected with the FRITZ Box by LAN or wireless LAN and enter fritz box in the address field FRITZ Box 3490 53 AM No login Mode 4 Inthe Welcome to your FRITZ Box window click For got your password underneath the password query and follow the instructions on the screen The FRITZ Box is reset to the factory settings and then re started Afterwards you can once again access the FRITZ Box user interface 5 After restarting reconfigure the FRITZ Box over the user interface or load your saved settings to the FRITZ Box see page 33 This concludes the reset of the FRITZ Box 10 5 No login Mode From within the home network you can operate the FRITZ Box user interface without enabling password protection This means that every user who accesses the interface of your FRITZ Box can view and change all information and settings In the No login mode your private information is not suffi ciently protected from malicious programs or unwelcome ac tivities Therefore we urgently advise against using the FRITZ Box without password protection Protect your FRITZ Box by defining a password for the FRITZ Box user interface To do this go to the System FRITZ Box Users
127. twork connection between the computer and the FRITZ Box with the right mouse button and select Properties Windows XP Under This connection uses the following items select Sie Internet Protocol TCP IP Windows 8 1 Windows 8 Windows 7 and Windows Vis ta Under This connection uses the following items select Internet Protocol Version 4 TCP IPv4 Click the Properties button FRITZ Box 3490 106 AM Obtaining an IP Address Automatically On the General tab enable the options Obtain an IP address automatically and Obtain DNS server address automatically You can get IP settings assigned automatically if your network su this capability Otherwise you need to ask your network adminis for the appropriate IP settings Use the following IP address Obtain DNS server address automatically Click OK to save the settings Only in Windows 8 1 Windows 8 Windows 7 and Windows Vista Enable the options Obtain an IPv6 ad dress automatically and Obtain DNS server address automatically for the Internet Protocol Version 6 TCP IPv6 as well The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Mac OS X 1 2 Ji Select the System Preferences in the Apple menu In the System Preferences window click the Net work icon In the Network window select the
128. ure that applications like IPTV and video on demand are always treated with higher priority than other applications You can also specify that file sharing applications like eMule and BitTorrent always have to wait be hind online games Categories for Prioritization There are three categories for prioritization Real time appli cations Prioritized applications and Background appli cations Network applications and network devices are assigned to the categories using rules Real time Applications This category is suitable for applications with high demands on transmission speed and reaction times for example IPTV or video on demand e Network applications of this category always have priori ty over other applications accessing the Internet at the Same time e When the Internet connection is working at full capacity the network packets of the applications of this category will always be sent first In this case data from network applications assigned to other categories will be trans mitted later e If multiple network applications are assigned to this cat egory then they must share the available capacity Whenever Internet telephony is included in this catego ry this application always has the highest priority even over other real time applications FRITZ Box 3490 75 AM Prioritization Right of Way for Internet Access Prioritized Applications This category is suitable for appl
129. ut Windows 1 If the FRITZ Box LED on the WLAN is off press the WLAN button briefly The wireless radio network of the FRITZ Box will be switched on Use your wireless device to search for wireless networks at your location See the documentation of the wireless LAN device for in structions on how to do this Select the wireless radio network of the FRITZ Box and start connecting with WPS For this step you have two minutes Press the WPS but ton on the FRITZ Box briefly The wireless LAN connection will be established FRITZ Box 3490 23 AM Establishing a Wireless LAN Connection with a Network Key 6 3 Establishing a Wireless LAN Connection with a Network Key You can establish a wireless LAN connection by entering the FRITZ Box network key on the wireless device 1 6 If the WLAN LED on the FRITZ BoxWLAN is off press the WLAN button briefly The wireless radio network of the FRITZ Box will be switched on Open the wireless LAN software on your wireless device In Windows 8 1 8 and 7 for instance click the wireless LAN symbol Ea 74 in the task bar Select the wireless radio network of the FRITZ Box The preconfigured name of the wireless LAN radio net work is FRITZ Box 3490 Click Connect Enter the network key of the FRITZ Box in the wireless LAN software The preset network key is printed on the underside of the FRITZ Box housing
130. vice can be used only with a MyFRITZ ac count Register your MyFRITZ with this FRITZ Box account Once your FRITZ Box is registered with your MyFRITZ account the FRITZ Box determines the public IP address each time it is changed and conveys it to the MyFRITZ The FRITZ Box can be reached at this IP address in the Internet from anywhere in the world When you log in to MyFRITZ you will be forwarded to the FRITZ Box using the IP address FRITZ Box 3490 55 AM Configuring MyFRITZ Creating a MyFRITZ Account To set up a MyFRITZ account use a computer that fulfills the following requirements e The computer is connected with the Internet e You can access your e mail on this computer Set up the MyFRITZ account in the FRITZ Box user interface 1 Open the FRITZ Box user interface see page 25 2 Select Internet MyFRITZ 3 Select Create a new MyFRITZ account 4 Enter your e mail address If you are already configured as a FRITZ Box user see page 46 enter here the e mail address you use for the user account 5 Assign a MyFRITZ password that s easy for you to re member Also note the additional password tips in the section Login with Password FRITZ Box Procedures from page 43 When a password is defined it is displayed in clear text Once it has been saved every time it is entered it will be displayed encoded 6 Ifyou do not have a FRITZ Box user account yet you will be prompted to
131. war ranties whether express or implied relating to the AVM product s quality performance or suit ability for any given purpose which deviates from the performance specifications contained in the product description The licensee bears all risk in regard to hazards and impairments of quality which may arise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or damage to hardware or software or data as a result of direct or indirect errors or destruction and for any costs including connection charges related to the documentation and the software and due to incorrect installations not per formed by AVM itself The information in this documentation and the software are subject to change without notice for the purpose of technical improvement AVM GmbH 2014 All rights reserved Documentation release 10 2014 AVM Audiovisuelles Marketing AVM Computersysteme AVM in the Internet und Computersysteme GmbH Vertriebs GmbH avm de en Alt Moabit 95 Alt Moabit 95 D 10559 Berlin D 10559 Berlin Germany Germany Trademarks Trademarks like AVM FRITZ and FRITZ Box product names and logos are protected trademarks owned by AVM GmbH Microsoft Windows and the Windows logo are trademarks owned by Microsoft
132. weoee winters 81 HSPA mobile network 18 39 82 FT PS cece sea a tara 9 taco ater Binds oe 73 L hub LAN te co ed here race eA OER 19 LAN USB cease drsr oe ste ones 110 connecting 00 ce eee 19 guest ACCESS Le wee ec ween 118 PES oes ees oe es eae Gee nee 13 legal notice cee ee eee 137 Ee E O E E E E 83 FRITZ Box 3490 145 M manufacturer s warranty 136 media S rver cece eee eee eee 111 mobile network 18 39 82 MyFRITZ Internet ACCESS eee ee ee 50 personal cloud service 55 SECUTI sc xicmeatn tikin Eeka 60 setting up an account 55 USINE ossu dais ard we eve tee hace eae 57 MYFRITZYADD s lt 4 44 eadwe wie towed Gees 58 N WAS ss605 to E 49 115 network changing settings 103 connecting 0 eee eee 19 factory settingS 100 hub switch 068 19 IPv4 settings 08 100 network overview 98 network settings 98 PHOMEUZAUNOMs scc cco eee ee eees 75 UPnP settingS 105 network applications blocking Internet access 61 WISE E E EEE E ea 68 network cable 08 131 network devices home network 00 98 OVeTV eW eee ee ee ee ees 98 remote maintenance of computer 100 Wake on LAN 06 100 network key 0 cece ee eees 24 night service cc eee eee ee eee 87 notice let dls 6c
133. x allows you to switch instantly between the standard view and the advanced view View Standard View link in the footer FRITZ Box 3490 27 AM Using System Functions of the FRITZ Box 8 8 1 6 2 Using System Functions of the FRITZ Box The FRITZ Box offers a slew of system functions like notification ser vices diagnostics functions and updating services which inform you about the activities and functional status of the FRITZ Box and help you operate the FRITZ Box safely and always keep it up to date Diagnostics Checking FRITZ Box Functions With the diagnostics function you can get an overview of the functional status of your FRITZ Box its Internet connection and your home network In the case of an error the diagnos tics results can help you localize and remedy any problems Start Diagnostics 1 Open the FRITZ Box user interface see page 25 2 Select System Diagnostics 3 Click Start to start the diagnostics The diagnostics run through the various test areas For more information on test areas and test items as well as on the icons and information in the result of the diagnostics see the Help on the FRITZ Box user interface Canceling Diagnostics You can end diagnostics in progress without losing any data To end a diagnostics run click Cancel The results obtained up to that point remain visible Using Energy Saving Functions of the FRITZ Box The FRITZ B
134. x user name plus the corresponding pass word You will be directed to the MyFRITZ page of your FRITZ Box Here you have access to the FRITZ Box contents that are re leased for sharing in your FRITZ Box user account see page 49 FRITZ Box 3490 58 AM Using MyFRITZ MyFRITZ in the Home Network MyFRITZ can also be used over the web browser of any device in the home network that is connected with the FRITZ Box 1 Enter myfritz box in the address field of your browser 2 Log into your FRITZ Box Depending on the login method you set for the home network you must enter the FRITZ Box password or the user name and the password of the FRITZ Box user ac count You will be directed to the MyFRITZ page of your FRITZ Box In this case no login to MyFRITZ is required If you logged in with the FRITZ Box password you now have access to all of the contents stored on your FRITZ Box If you logged in using the information for your FRITZ Box user account the MyFRITZ page will show those contents of your FRITZ Box to which you have access rights Multiple FRITZ Boxes You can register multiple FRITZ Boxes with one MyFRITZ ac count es Every FRITZ Box is registered with the MyFRITZ account over its own user interface From the Internet MyFRITZ menu select the setting Register the FRITZ Box with an existing MyFRITZ ac count e When you log into MyFRITZ all registered devices will be displaye
135. yellow Illustration Use The network cable is used to connect computers and network devic es to the FRITZ Box 3490 e AVM recommends using a network cable no more than 100 meters long e Additional network cable is required if you would like to use all of the FRITZ Box 3490 network ports Extension You can extend one or both ends of the network cable You will need the following components to extend the cable e Standard Cat 5 network cable type STP shielded twisted pair When components of a category smaller than Cat 5 are used reduced transmission rates may result You can use both straight cables and crosslink ca bles e 1 standard RJ45 CAT 5 double coupling with a 1 1 pinout All components are available from specialized vendors Replacement The network cable is a standard cable e Asareplacement use a standard Cat 5 network cable type STP shielded twisted pair Replacement cable is available from specialized vendors FRITZ Box 3490 131 AM Cables DSL cable Illustration Use The DSL cable is for connecting the FRITZ Box to a DSL or VDSL line without a landline Extension You will need the following components to extend the length of the cable on the end with the RJ45 connector e Standard Cat 5 network cable type STP shielded twisted pair e Standard RJ45 CAT 5 double coupling Both components are available from specializ

Download Pdf Manuals

Related Search

Related Contents

DIESEL CARE DIESEL CARE  Troubleshooting Local  MobileView 3000 Docking Station User Manual  MFG. ID. NUMBER 96148002000  FlexView155/125 取扱説明書  Page 1 Page 2 Page 3 このたびは, 電力管理用モニ奥T0SCAM56 をぉ  HP DESKJET 3050 User's Manual  キノリンしゅう酸塩 Quinoline oxalate  Teka TL1 62  

Copyright © All rights reserved. Failed to retrieve file