the Timpa User Manual
Contents
1. Select user name to edit and press Kmi Ep uJ a Use E J to delete and push button under abe or AGF ab to choose upper or lower case and edit user name Confirm user name edit by pressing aul Change user pin 1 Add User 2 Delete User 3 Edit user name 4 Change User FIH OE Select 4 or to change user pin and press Eai Select user name to change pin and press Ei Enter new user pin Use E J to correct a typing error and press kaai Confirm new pin number and press Emai2. Press Press Ki and the report will print Press Emai ETa until the Thetha Thetha screen appears Print Bank Info Bank deposit details are printed for easy reference Press button under and select 3 or to select Admin Press Kaai Press 5 or to select Print Bank Info Press Emai Emai Bank deposit details now print Press Kai Eai and the Thetha Thetha screen will appear ACCESS CODES Balance Code The balance code is a password that will be required when checking the balance available on your prepaid machine You can decide if you want to give the operator this function by giving him access to the password Report Code The report code is a password that will be required when you wish to print a sales report You can decide if you want to give the operator this function by giving him access to the password How to change access codes Press button under and select 3 or to select Admin Press 1 to select Change Codes Press Enter code Default password is 1234 Press Erai Push 1 to change the Balance Code and push 2 to change the Report Code or use or to select Enter new code and press EMail Confirm new code by pressing EMi Emai Wait amp until code is changed B Device Business and Security Menu Business Security 1 2 mi Device Menu Push O or o Default password is 1234 Press taal Push 9 or again and press 1 for Device Menu Press mi Keypad Lock Push 1 t
3. Airtime menu To sell an Airtime voucher using a HOT KEY 1 2 Go to Thetha Thetha screen The following HOT KEYS have been pre programmed Press 1 for Vodacom R 2 00 Press 2 for Vodacom R 5 00 Press 3 for Vodacom R 12 00 Press 4 for Vodacom R 29 00 Press 5 for MTN R 5 00 Press 6 for MTN R 10 00 Press 7 for MTN R 15 00 Press 8 for MTN R 30 00 Press 9 for Cell C R 5 00 Press 0 for Cell C R 10 00 3 You will land on the Airtime screen with the voucher you want to sell highlighted 4 Process the sale as from point 5 in the How to sell an airtime voucher section How to sell an electricity voucher 1 Press button under b lf you are prompted to enter your keypad key default is 1234 Press taal Press 2 or to select Electricity Press Emi 2 3 Press e g 1 for EasyPay and Press Kmi 4 Press 1 if a customer wants to buy electricity and Emi 5 me on format of meter number push button under 12 AB dil for numerals for lower case letters or Hiab for upper case letters and enter the meter number Use k m if you make a typing error and correct Press asi 6 Enter Rand amount and Press 7 Confirm transaction by pressing Emai and voucher will print Press alll 8 If you do not want to confirm the voucher sale press B44 and you will return to the Thetha Thetha screen 9 To reprint a voucher follow steps 1 2 and then select 2 or to select reprint a voucher and press 10 Enter the electricity meter number Press Ka
4. Thetha Thetha prepaid airtime amp electricity Congratulations on choosing Thetha Thetha as your prepaid airtime and electricity vending business partner We wish you many years of success Here are a few helpful tips that will ensure the successful running of your business Please look after your Timpa Prepaid Machine and keep it away from heat and water Only use the power supply unit supplied with your Timpa and do not charge while in a box or bag Do not wait until your credit is finished before you deposit If you see that your credit balance is going below R 100 00 you should deposit immediately You are only able to sell if you have a credit balance Please ensure that you always use the correct account number and reference number when making deposits This account number can be found on the sticker underneath your Timpa and by selecting PRINT BANK INFO in the ADMIN menu Mistakes can only be rectified at the bank Incorrect reference numbers can cause delays in your credit being allocated to your account and leaving you unable to sell airtime and electricity If credit is not allocated call 0860 103 456 or 082 241 4977 Should you be running low on thermal paper please call 0860 103 456 email info thethathetha co za or fax us on 021 434 8651 Postage of paper will be for your cost Please ensure that the correct size thermal paper is purchased 57mm wide x 40 mm and 50mm thick in diameter Thermal paper rolls a
5. ales is available YOU NEED TO HAVE THE SECURITY LEVEL 4 CODE INPUTED TO ACCESS MULTI USER MODE For Multi user mode push 3 or and press Kaai I Push or B to select Disabled or Enabled and then push the button under mut to enable or disable multi user mode and press ODisabled BEnabled ee On For Multi user Admin push 3 or and press Basil Add a user i T is alt i Add User O 2 Delete User 3 Edit user name 4 Change User FIH Ea Select 1 and press Kaai Select an 4 EeMEEJ field and press kmi eee emMPpLy gt emepby 2 eMPty gt oe a a 18 E Enter user name Push button under abk HE or HGF ab to choose upper or lower case Enter user name E MPE Use E l if you make a typing error and correct Press Baul Enter user pin number The user will need to put in this pin number before a transaction can be done Press Emai Enter new Weer H a oe Confirm pin number and Press Kai Confirm user H Ee 4 Delete a user HIT 1 Add User 2 Delete User 3 Edit user name 4 Change User FIH OW Select 2 or to Delete a user and press EMi Select the user to delete and press Kmi Bob Janet Doris Confirm user delete by pressing Kami Confirm user delete i Edit user name 1 Add User Delete User S Edit user name 4 Change User FIH gt t Select 3 or to edit a user name a user and press Kmi
6. ded with sufficient credit to start you selling You will need to regularly check that you have sufficient balance on your sim card See USSD View under Device menu Before you can start selling you need to charge your prepaid machine The unit s first charge needs to be for at least 4 hours When you see on the screen the machine is fully charged Selling Press and hold and wait until the machine switches on and beeps You will see iri 12 13 15 4 Gi eee 12 13 31 te j m SEd wid iad 23 oInitialising 1 gt searching For jain network followed by and then Connecting to MC followed by Connected to MC When you see the Thetha Thetha screen you are ready to sell The Thetha Thetha Timpa Prepaid machine has 2 menus A Trading Menu Push button under sa start selling B Device Business and Security Menu Select or to access Enter code if requested default is 1234 Use K m if you make a typing error and correct Press Erai A Trading Menu How to sell an airtime voucher 1 Press button under P If key pad lock is active you will be prompted to enter el keypad key Default is 1234 Press kii and then press the button under 2 Select 1 for Airtime Press again 3 Inthe Airtime menu select e g 1 for Vodacom 2 for MTN or scroll down using to select the Network you would like to sell Press Emi 4 Press the number corresponding to the voucher you wish to sell E g 1 for R2 2 for R5
7. mi 12 Confirm transaction by pressing Ei and voucher will reprint with REPRINT as the voucher header 13 If you do not want to confirm the voucher reprint press Ba and you will return to the Thetha Thetha screen IMPORTANT Only the last transaction linked to a specific meter number can be reprinted Should you need the pin number but do not want to reprint an airtime or electricity voucher the pin number from the voucher sold can be viewed by scrolling down with the bottom arrow This feature is not available once you have pressed IT IS THE RESPONSIBILTY OF THE CUSTOMER TO ENSURE THAT THE CORRECT METER NUMBER IS PROVIDED AS THERE ARE NO REFUNDS FOR ELECTRICITY SALES DO NOT REFUND CUSTOMERS FOR ELECTRICITY THAT YOU HAVE SOLD THEM How to check your balance Press button under EH and select 3 or Y to select Admin Press 2 or to select Balance Enquiry Press ssl Enter code Default password is 1234 Press Baill Emai The balance will now print and display on the screen Press Emai ETa until the Thetha Thetha screen appears REPORTS How to print a sales report Press button under and select 3 or Y to select Admin Press EMi Press 3 or to select Reports Press Kaai Press 1 for today s report 2 or to select yesterday s report or 3 or to select a month to date report Month to date will give you all sales from the first of the current month to the current date Enter code Default password is 1234
8. o select Keypad Lock and press Mai a 2 Keyrad Lock Mode 3 Change Keyrad Key oe To lock the key pad push 1 You will now need to put in ie key pad key whenever you need to do a transaction Default password is 1234 You will see a k on the top of the screen mp3 To enter key pad lock mode push 2 or Press button under to select auto lock on or off BAuta Lock OFF oAuto Lock On oe Press Kai When key pad lock is off the key will be removed from the screen Press press Wki IFA 48 BEA 8 and you will return to the Thetha Thetha screen To change keypad key from 1234 push 3 or twice Press Emi Enter your new keypad key and press sal Hew Keyrad Key Ld ee Press Whi S IEA 48 9A and you will return to the Thetha Thetha screen SMS Messages when you see an envelope on the screen you have a sms message To read a sms message push 2 or Y to select SMS Messages Press aul Select 1 to read all messages Press aul Press Wki I 48 92 and you will return to the Thetha Thetha screen USSD View Sim Card maintenance For USSD View push 3 or twice Press Ki Enter your new keypad key Press Kmi lt 0 gt Press the button under and you will see the balance remaining on your sim card To recharge your SIM card Press the button under 123 and enter the recharge pin on your airtime voucher Use if you make a typing error and correct Press M248 IEA 48 98 and you will return to the Thetha The
9. or scroll down using to select the voucher you would like to sell Press Kami 1 Wodacom z MTH 3 Cell C 4 Telkom e 5 Press Esito confirm voucher sale TH Hirtinme Purchase 16 68 of MATH airtime Are you sure oe ran 6 Voucher will now print nalil 11i 25 qr 4 a Printing ee Flease Wait 7 Instructions on how to load the airtime will be printed on the voucher Press KMail Emai until you see Thetha Thetha screen 8 If you do not want to confirm the voucher sale press W and you will return to the Thetha Thetha screen 9 To reprint a voucher press button under PS If key pad lock is active you will be prompted to enter your keypad key Default is 1234 Press Eai and then press the button under again 10 Use and select 3 Admin and press alll 11 Select 4 or use to select Reprint Voucher and press Ki 12 Enter your keypad key Default is 1234 Press alll 13 Confirm the voucher reprint by pressing Eai and voucher will reprint with REPRINT as the voucher header Press alll Ea until you see Thetha Thetha screen 12 If you do not want to confirm the voucher reprint press W4 and you will return to the Thetha Thetha screen IMPORTANT Only the last airtime voucher sold can be reprinted ALWAYS PRESS Bi TO RETURN TO MAIN MENU HOT KEYS With the Thetha Thetha Timpa you can program keys 1 0 to sell popular airtime vouchers without having to process a sale step by step in the
10. re also available at stationery stores like Waltons Please follow the instructions below when inserting thermal paper If the paper is inserted incorrectly the voucher will print but nothing will appear on the paper and money will be taken off your machine You should reprint the voucher immediately after replacing the paper Please replace paper once pink marking starts to appear 1 Lift compartment cover flap and open lid SS 3 Close the lid and make sure that it clips firmly into place 4 Leave a small section of paper sticking out Switch machine on amp press S to feed paper N Thetha Thetha cannot be held liable for any loss resulting from the paper being inserted incorrectly THE PAPER COVER MUST CLOSE EASILY IF THERE IS TOO MUCH PAPER ON THE ROLL PLEASE PULL EXCESS PAPER OFF UNTIL IT FITS DO NOT FORCE CLOSED Below is your reference number as well as the bank account number for the airtime and electricity credit deposits Reference Number 3S Bank Account Number 406 700 6647 ABSA BANK Account Name THETHA THETHA Branch Code 632756 If you have any questions please do not hesitate to call our help line on 0860 103 456 082 241 4977 All the best Thetha Thetha INSTRUCTIONS DO NOT operate before reading these instructions Getting Started Your Thetha Thetha Timpa Prepaid machine already has an active pre paid sim card installed This sim card has been through RICA registration and is loa
11. tha screen Backlight For ia es 4 or Press taal Press to indicate whether you would like the backlight to be always off always on or on when in use and press OAlways OFF OAlways OF oe Version Info This is for IT support only Print Test Page To print a test page push 6 or to select and and press EMi Q A test page will print Press to feed the paper Security Menu Push or B Default password is 1234 Press Emmi Push or again and press 3 for Security Menu and press Emmi Press 1 for Security Level 4 and press kaai Secur1 amp J 1 Security Level 4 2 Security Level f 3 Security Level 16 4 Security Level 13 Security Level 4 is the Owners Security Level All other security levels are for IT support use Enter your security key Default is 1234 Press mi Enter kes BI BE El F a To change the default key push the button under bam and enter your old key Press Kmi Now enter your new key and press Press Ba to exit the menu Business Menu 1 Denice z Business 5 Security OJE Push or S Default password is 1234 Press Kmi Push or again and press 2 for Business Menu Press Kmi Transaction Record is only for IT back end reporting The following menu items are available to users with Level 4 Security Code only available once Level 4 Security Code has been registered in the Security Menu Multi Users Up to 4 users can be set up so that a record of their s
Download Pdf Manuals
Related Search