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1. CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped 2 Bri backplane cabling Connect the data cables to the SATA storage connector the SATA optical storage drive connector and the backplane presence detect connector Cabling 85 2 Connect the power cable to the left power connector on the backplane NOTE Cabling from the 2 SFF backplane will vary if a PCle storage controller is installed 8 SFF Universal Media Bay cabling Route the cables along the edge of the system board and then connect the cables to the system board e 8 SFF DVD RW VGA USB connections o Connect the VGA USB cable to the Front VGA USB connector toward the rear of the system board o Connect the SATA optical cable to the SATA optical storage drive connector e 8 SFF VGA USB connections Cabling 86 Connect the VGA USB cable to the Front VGA USB connector toward the rear of the system board 4 LFF Universal Media Bay cabling Route the cables along the edge of the system board and then connect the cables to the system board e 4 FF VGA USB connections Connect the VGA USB cable to the Front VGA USB connector toward the rear of the system board e 4IFF optical drive connection Cabling 87 Connect the SATA optical cable to the SATA optical storage drive connector Smart Array controller cabling Connect the SAS SATA c
2. ITER EREA UMATE MRK HP SHAH MDA GARE LTE REMALIAH o B R ER ALGER ET STH AEREA EA ATE Fit MRE HER HP ABEREA MIRRA BA EE AREA SR HP A SEKTEN BELE Min ER Ei KE HP SANG IT HA RSPR ATA ATMERARENBE HP FRIES RAHE FRAME DENE R BRP il AG CSR PE T PLAEHEGE GUATE SANN KIES ERWIN TES KK NYARE BEARRA NREEHD GP USE HP ARER GSE HRA RJ Bid AGE HE HP SENG EJA CSR MBH AIS AAT PIGA EE AS A G DA AB IE 5 HP MRK HSA HRA AEH ESA HP AAK DAEREMRA GH EH 5 VIKER 14 HIERBEI HP BERNARD BG ATIE RA RITA AAA ICH AIRE MRA BEAST fk BARER HP TRES ERKEL NERE KARIT HP OGGE TE ERIE FN EPER EEA FE RR KIS AR HP SAB THEMES 18506 2 tb AR SEERE BAILEN BATH Wa HP Pah http www hp com go selfrepair ER AITES HP RET TETS SA BTTHHEs CSR NEON gt Wh BPS FJALER EX ARNE o ROR IE SS BTRAR HP E8 HP BRISTER ER HESES TE PRES HILBAHST ER LIFE AR CSR E HARER Bll HP HERE HEGE IR o CSR SAD ARMEEN R A EF 807 HEAT ER AE EREE o RIER HP IBABA HP HS GPU BUI ARIS AT ASAI INE BLS EAA EAN EF ET HHEPT ER AEE ERA o EE NERE AMSA AHEZA MA AN KL R HP AKER gt BITRE ELLEN EE BJERTNES gt mist HULE RE EANR ERIE HAM MERE I Rt HP ER BIR EM BITE BASEPRE H FE SEN RIS HER FAS BEER I BETA As FETA AS RE eat AA Fe CSR PH FALE A LURES gt EBA FAN S AGE gt BIR AEB SMIE gt FETE KEN PING HPRHRERO gt PA MRHAB AE ABE TRENE HETS LARA gt HP ABER CSR FYRE HEAR HAHA FERRER HP gt 8 DATE ETEN
3. e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustitucidn puede o no conllevar costes adicionales dependiendo del tipo de servicio de garantia correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el catalogo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente dia laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo dia o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el envio de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuos
4. Active Health System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution if server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS Software and configuration utilities 92 HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy The Active Health System in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provide
5. LRDIMM load reduced For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go gqs Memory configurations To optimize server availability the server supports the following AMP modes e Advanced ECC Provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server e Online spare memory Provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM that is degrading This allows DIMMs that have a higher probability of receiving an uncorrectable memory error which would result in system downtime to be removed from operation Advanced Memory Protection options are configured in the BIOS Platform Configuration RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server boots in Advanced ECC mode For more information see the HP UEFI System Utilities User Guide for HP Proliant Gen9 Servers on the HP website http www hp com go uefi docs Maximum capacity IT omm rak One procs iwo proesas Romm Singleronk 8 C8 RDIMM Dual rank 16 GB 192 GB 384 GB komm Guadrank 02 G9 For the latest memory configuration information see the QuickSpecs on the HP website http www hp com Advanced ECC memory con
6. identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilita e alla localita geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore amp offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Service
7. 426 wie owen ene S ee eee NUNAL DAN 82 Retaining the recovery ss 83 Enabling the Trusted Platform Module aaa a ewe On 84 ler 85 Be TEN EN NE EN EE aries EE doen 85 2Z SFF ba kplane cabling EP Er 85 8 SFF Universal Medid Faner ieii eiei e i ei TANAN 86 TFF Universal Media Bay cabling saa 87 Smati Array controller cabling NE ell tere ce pe 88 Embedded SATA cabling ka a NANANG NAGANA NGA GAGA rean angst 89 Saare ond GET APA RR 9 BENG PA a AA AA EN ENN JE 91 Product ude a ANAN AA 91 KAO ee ies is i el hs sss ss ss es Gs T hh he TTT E 91 Active Flea lth Seen thee E E N 92 HP RESTful API support for HP iLO u 1272 0 nagana 93 Integrated Management le 93 Fure r r 94 fleet 94 le NR 95 Feen 95 Scripting Toolkit for Windows and lin eee ee 96 Preerrmuaevv4vrrrer SR 96 HP Smart Update Manager var 96 Contents 4 HP UEFI System Utilities rrrrrarorvrrrvrrrervrererrrererrerernrerernrrssnnerernrerensrrennnerennsesennssennserernresevnssennsesennsesenssssnsser 97 Using HP UEFI System Utilities EE 97 Flexible boot control kaaa AA ENG 97 Restoring and customizing configuration settings rrsrrrrrnrrv vnr vrrrnrrrv vnr nnrrnnnrnnnrrnnrrnnrrnnnrrnnrrnnernnrrnnrnn 98 Secure Boot configuration AGA AA AA APAN shatenesnsesaerd nsanatennsasadedesansdasedabedacesanesions 98 Embedded AA ANA AA 99 Embedded Diagnostics option Aa AA AAO 99 HP RESTful API support for UEFI 0001200010000 000 NE 99 Re entering the server serial numbe
8. CGKDHL JFBIEA es ee Cd hmmm kama ee I KA Ch3 GA gt Ch2 ChliCh3 Ch4 gt Ch2 Chl Device numbers e 4 LFF configuration p 5858588858288888 m s22888888 828228288 88 amp 8097 9558 Dere g D270 e 2309 240 e 8SFF configuration Ss mi e i SA S O Dga D UE AU H Component identification 17 e 10 SFF configuration Eons petro Solid blue The drive is being identified by a host application ae blue The drive carrier firmware is being updated or requires an update oe per Of No drive No drive activity a aan not remove white Do not remove e drive Removing the drive causes one or more of the logical drives to fail Removing the drive does not cause a logical drive to fail Solid green The drive is a member of one or more logical drives Flashing green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing ee The drive is a member of one or more logical drives and predicts ree the drive will fail Flashing amber The drive is not The drive is not configured and predicts the drive will fail and predicts the drive will fail Pf Solid amber SSS drive has failed a O The drive is not configured by a RAID controller Hot plug fans Z CAUTION To avoid damage to server components fan blanks must be installed in fan bays 1 and 2 in a
9. Diagnostics on page 95 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 96 Erase Utility CAUTION Perform a backup before running the Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Before using this utility see the instructions in the HP Intelligent Provisioning User Guide Use the Erase Utility to erase drives and Active Health System logs and to reset UEFI System Utilities settings Run the Erase Utility if you must erase the system for the following reasons Software and configuration utilities 95 e You want to install a new operating system on a server with an existing operating system e You encounter an error when completing the
10. NIC activity LED Flashing green Activity exists Off No activity exists 2R HP iLO standard Solid green Link exists NIC link LED Off No link exists Power supply 2 LED Solid green Normal Off One or more of the following conditions exists AC power unavailable Power supply failed Power supply in standby mode Power supply exceeded current limit Off One or more of the following conditions exists e AC power unavailable Component identification 13 om beiter See SCS Power supply failed Power supply in standby mode Power supply exceeded current limit Non hot plug PCI riser board slot definitions e Primary riser cage connector connected to processor 1 or the southbridge PCle 3 slot riser cage PCle 2 slot x16 riser cage 1 3 4L FH PCle3 x8 8 4 2 1 PCle3 x16 16 8 4 2 1 PCle3 x8 8 4 2 1 PCle3 x8 8 4 2 1 3 LP 3 4L FH PCle3 x16 16 8 4 2 1 The server ships with one PCle3 riser cage installed in the primary riser cage connector The x16 PCle3 riser cage is optional and can be converted to a FH riser This conversion requires a second processor to be installed Notes e Primary denotes the riser cage is installed in the primary riser connector e Secondary denotes the riser cage is installed in the secondary riser connector e Installing the riser cages listed in the table above in either the primary or secondary riser connectors determines the form factor o
11. are set automatically 1 Press the Power On Standby button 2 During the initial boot o To modify the server configuration ROM default settings press the F9 key in the HP ProLiant POST screen to enter the UEFI System Utilities screen By default the System Utilities menus are in the English language o If you do not need to modify the server configuration and are ready to install the system software press the F10 key to access Intelligent Provisioning For more information on automatic configuration see the UEFI documentation on the HP website http www hp com go ProLiantUEFI docs Installing the operating system This HP ProLiant server does not ship with provisioning media Everything needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods e Intelligent Provisioning iLO contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Provisioning can configure the server and install an operating system To install an operating system on the server with Intelligent Provisioning local or remote a Connect the Ethernet cable between the network connector on the server and a networ
12. b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 Open the DIMM slot latches Hardware options installation 42 5 Install the DIMM Install the access panel on page 21 6 7 Install the server into the rack 8 Connect each power cord to the server 9 Connect each power cord to the power source 10 Power up the server on page 20 Use the BIOS Platform Configuration RBSU in the UEFI System Utilities to configure the memory mode For more information about LEDs and troubleshooting failed DIMMs see Systems Insight Display LED combinations on page 1 Hot plug hard drive guidelines When adding hard drives to the server observe the following general guidelines e The system automatically sets all device numbers e If only one hard drive is used install it in the bay with the lowest device number e Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Hardware options installation 43 Removing the hard drive blank Remove the component as indicated Installing a hot plug SAS or SATA drive The server can support 8 SAS or SATA hard drives in a SFF configuration or 10 drives in a SFF configuration with the optional hard drive cage In a LFF configuration the server can support 4 SAS or SAT
13. cage assembly and then tighten the three screws 6 46 Hardware options installation 7 Connect the data cables to the SATA storage connector the SATA optical storage drive connector and the backplane presence detect connector 8 Z CAUTION To prevent improper cooling and thermal damage do not operate the server or the enclosure unless all drive and device bays are populated with either a component or a blank Hardware options installation 47 9 Install drives or blanks in the empty drive bays 8 SFF Universal Media Bay option Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 4 Remove the access panel on page 21 Hardware options installation 48 5 Remove the universal media bay blank 6 Install the universal media bay option o 8 SFF DVD RW VGA USB Hardware options installation 49 o 8 SFF VGA
14. channel 1 Single dual or 2133 quad rank 2 Single or dual rank 2133 Quad rank 2133 3 Single dual or 1600 quad rank Depending on the processor model the number of DIMMs installed and whether LRDIMMs or RDIMMs are installed the memory clock speed can be reduced to 1600 MT s Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines on page 41 Hardware options installation 41 DIMMs may be installed individually Online spare population guidelines For Online Spare memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 41 Each channel must have a valid online spare configuration Each channel can have a different valid online spare configuration Each populated channel must have a spare rank A single dual rank DIMM is not a valid configuration Population order For memory configurations with a single processor or multiple processors DIMMs must be populated sequentially in alphabetical order A through L After installing the DIMMs use the BIOS Platform Configuration RBSU in the UEFI System Utilities to configure supported AMP modes Installing a DIMM The server supports up to 24 DIMMs To install a DIMM 1 2 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source
15. components rnranvraravvrnravrrrenvrerevvrerevrrrssvnerennresennerssnrerennresennsessnssrennsesennssssnrerennsessvnsessnsenenn 15 System maintenance switch c ccccccccssscecssscecsseeceececssececseeecseeecsseeecseeecsseeecssecesseeecsececseceseeessseeessges 16 NM 16 NN 17 EN 17 Pete Gy drive LED definitions GAGANA SFR 18 ORRE RENEE NE ENE 18 EE EEE NN AG AG 20 Power up the server uu maana NS 20 AA AAAH 20 Extend the server from the rack ccscessceesseesseeeeeenseenseeeseeeeeceeseaeecseecaeseaeeeseeeaeesaeeceesnseeseeeneeenseeeaeeeteeens 20 Remove the server from the rack ccccesccesseesseeeeeessecsreceseeeseeceseceaeeceeceaeeeseeeeecnaeeeseecneeenseeeaeeeneeenteeeeeeneeas 21 Remove the access panel ccccccsssccssscessseesseeecssecessseeeesececsecccseeceseeecssecesseeeesececseeeeseecsseeeceseeesseeeeseeessaes 21 Install the access pare aa 21 Remove the hot plug fOn ccccescssssessseeeseeeseeeeseeeseeeeeenseceaeeeeeceseceaeeceeceeseseeseecnseeeseesueeseseeeseeeteeenseeneeenteens 21 Remove the PCI riser cage rm mununrmnnimeiin iii 22 Install the PCI riser cage REE EEE 23 RR EEE AA 25 Support and deployment services cccccccsscesssscesseeessececssececseeceseeeceeeeseeeeseeecsseseseeeeseeeceseseseeeeseeeeeseeesas 25 Opimumenvironmeht esee AA AA AA AA 25 Space and airflow requirements nananana GE 25 Temperature requirements ccccececeeeeeecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
16. fans LFF minimum one drive one 13 77 kg 30 36 Ib processor one power supply two heatsinks one Smart Array controller five fans LFF maximum Four drives two 16 78 kg 37 Ib processors two power supplies two heatsinks one Smart Array controller seven fans Power supply specifications Depending on installed options the server is configured with one of the following power supplies e HP 500W Flex Slot Platinum Hot plug Power Supply on page 111 e HP 800W Flex Slot Platinum Hot plug Power Supply on page 112 e HP 1400W Flex Slot Platinum Plus Hot plug Power Supply on page 112 For detailed power supply specifications see the QuickSpecs on the HP website http www hp com go proliant powersupply HP 500W Flex Slot Platinum Hot plug Power Supply Specification Value Input requirements Rated input voltage 100 to 120 VAC 200 to 240 VAC 240 VDC for China only 50 Hz to 60 Hz Rated input current 5 8 A at 100 VAC 2 8 A at 200 VAC 2 4 A at 240 VDC Maximum rated input power 580 W at 100 VAC 560 W at 200 VAC BTUs per hour 1979 at 100 VAC 1911 pe 200 VAC Power Power supply output Power supply output Rated steady state power BANGA W at 100 VAC to 120 VAC input 500 W at 200 VAC to 240 VAC input Maximum peak power 500 W at 100 VAC to 120 VAC input Specifications 111 500 W at 200 VAC to 240 VAC input HP 800W Flex Slot Platinum Hot plug Power Supply Specification Value Input re
17. onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o periodo de diagnostico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o sera enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Support and other resources 118 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP
18. page 20 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 4 Remove the access panel on page 21 Hardware options installation 69 5 Remove the FlexibleLOM PCle blank 6 Install the component a Firmly seat the FlexibleLOM in the slot b Tighten the thumbscrew Install the access panel on page 21 Slide the server into the rack Connect the LAN segment cables 10 Connect each power cord to the server 11 Connect each power cord to the power source 12 Power up the server on page 20 Serial cable option Hardware options installation 70 Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 4 Remove the access panel on page 21 Remove the serial cable blank Hardware options installation 71 Connect t
19. panel on page 21 Remove the primary PCI riser cage Remove the PCI riser cage on page 22 If installed remove the low profile riser board from the secondary riser board slot Remove the riser cage bracket from the primary PCIe riser cage ET a pe gt 1 a Ng po 7 lift and remove the riser cage latch Hardware options installation 55 8 Install the full height PCle x16 riser cage latch 9 Align the PCle x16 riser cage with the corresponding connector on the system board and then press down on the riser cage If a GPU is installed in the full height PCle riser cage option connect the GPU cable to the riser cage connector and the installed GPU Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed Low profile PCle slot riser cage option Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Hardware options installation 56 Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 Fo
20. several ways including the following e From within HP SIM e From within HP UEFI System Utilities on page 97 e From within the Embedded UEFI shell on page 99 e From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application e From within the HP iLO web interface e From within HP Insight Diagnostics on page 95 Software and configuration utilities 93 HP Insight Remote Support HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications can be sent to your authorized HP Channel Partner for onsite service if configured and available in your country For more information see HP Insight Remote Support and Insight Online Setup Guide for Proliant Servers and BladeSystem c Class Enclosures on the HP website http www hp com go insightremotesupport docs HP Insight Remote Support is available as part of HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support central connect When you u
21. single processor configuration Component identification 18 The awa two valid fan configurations are listed in the following table For a single processor configuration five fans and two blanks are required in specific fan bays for redundancy For a dual processor configuration seven fans are required for redundancy A fan failure or missing fan causes a loss of redundancy A second fan failure or missing fan causes an orderly shutdown of the server The high performance fan option might be necessary for the following installations e LR DIMM configuration e ASHRAE compliant configurations For more information see the HP website http www hp com servers ASHRAE The server supports variable fan speeds The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server The server shuts down during the following temperature related scenarios e At POST and in the OS HP iLO performs an orderly shutdown if a cautionary temperature level is detected If the server hardware detects a critical temperature level before an orderly shutdown occurs the server performs an immediate shutdown e When the Thermal Shutdown feature is disabled in RBSU HP iLO does not perform an orderly shutdown when a cautionary temperature level is detected Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detecte
22. steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase For more information about the Erase Utility see the HP Intelligent Provisioning User Guide on the HP website hitp www hp com go intelligentprovisioning docs Scripting Toolkit for Windows and Linux The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go Proliant STK HP Service Pack for ProLiant SPP is a comprehensive systems software drivers and firmware solution delivered as a single package with major server releases This solution uses HP SUM as the deployment too
23. A hard drives To install the component 1 Remove the drive blank 2 Prepare the drive Hardware options installation 44 3 Install the drive Removing a hot plug SAS or SATA drive CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Determine the status of the drive from the hot plug SAS drive LED combinations Hot plug drive LED definitions on page 18 Back up all server data on the drive Remove the drive 2 SFF SAS SATA drive cage assembly option Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 Hardware options installation 45 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system Remove the access panel on page 21 4 Remove the universal media bay blank 5 Install the drive
24. HP ProLiant DL360 Gen9 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 767927 001 September 2014 Edition 1 Copyright 2014 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of the Microsoft group of companies Contents Fe es ERR Z Front panel COMPOMENTS sscccesssceesscecsseeeeseeeesseeecsseeeeseeeesseeecsseeeeeeeesseeecsseeesseeeeeseesesseeeseesesseesesseeesssesenseees 7 Front panel LEDs and buttons naan NEE 8 Power fault AA AKA AA AA AAAH 9 Systems Insight Display EEE 10 Systems Insight Display LED GSMDINANONST Ngan AA AA 1 Rear panel onpnenss SN 12 Rear panel LEDs and buttons ccccccscccssscessseecssececsecesececssececseecesseeecssecesseeeeesececsecesseeeessecessseeesseesseeessaes 13 Non hot plug PCI riser board slot dElINMONS aaa AA GARA 14 System board
25. I BEAN MELA 5 ALFER gt HREF HP RRF 4 00 765 Ba SOS AA GEN AO ART DO GBS gt MR ABE JRIRA EN gt HP FIRER BAKEREN gt HPA ATEN HP BETH TER ERE AEE EAA RE BEARS MG HP R ATA REN gt ERE EH ARB ERFAR gt FER HP A http www hp com go selfrepair Support and other resources 120 T4 ME HB HP HEL PE AVS HAS AH UE TS DA NOG 8398 UYET UIT AH 24 AT FEICS TES OG ASSO HASASUC NG 712 SO HES HP MHA SAYA FE MBIA BAA AA CSR HSS ASSO Fel7t 715 9102 BASHA HP AS TES HE ASA SHO APSA DAS FUSS SUC CR PENE F IN SFI VEL 2A Ma Fet OF APSO UG FE NGA HPO O FEI DAG 288 SS O MH ZO et SSH X FAH II SP Sic DAME et MEN APSO HE 0 TEST DA AE Felt IISSETE SAEYS SH APS Att HPO Ol TES WAS RAY Ao ASA TALS AZO HYE LS MS F Hol met AE HS RO Wall7t 752 WSC Sal OG HP FSS 24 MI Felt S7tSste Ss SAS ASUC HPE WSAAS NA SSS Ho SL MHA ASAAS Sa TES DASH sta USGUC 0128 SSE Illustrated Parts Catalog No efa HA S O U L Ct CSR SSE MD SHS NA AHO Ho SP OS SAA HHO 7I35TE Ho O Fo ALI AAA AHO Hga SL FI Hgo APSE AHOH YA ET AND Ho ASH FE USC TRO HRSA HP 7S AS MET BISING MF ASA Ase CSS SAAC HPE 280 Ay st FES HPS YEO SHEA FE CSR DA FED S HSE AAO NG BIL CH BBO BY st TES HPS HHE ke APO ABE 7 2 SA SAA FIZ 5SY JO HPS go SLI CH o CH 280 LYS HEL ASE ZA MRO 20 AA ASA PIA HO SLC 430 Bray St SES HESA NE 49 HPI WA HHO Hoy HES APS UEU 24 As 42 9 SS HPE DE L UTE HE HSS FSH og SSAA 2 AoW AHAS EYE H
26. LRDIMMs and RDIMMs RDIMMs offer address parity protection LRDIMMs support higher densities than single and dual rank RDIMMs and higher speeds than quad rank RDIMMs This support enables you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies to all types When specified as LRDIMM or RDIMM the information applies to that type only All memory installed in the server must be the same type The server supports the following DIMM speeds Single and dual rank PC4 2133 DDR4 21 33 RDIMMs operating at up to 2133 MT s Quad rank PC4L 2133 DDR4 2133 LRDIMMs operating at up to 2133 MT s Speed and capacity DIMM type DIMM rank DIMM capacity Native speed MT s RDM Sngleenk BG as Hardware options installation 37 Duro fee 2133 LRDIMM Quad rank 32 GB 2133 Depending on the processor model the number of DIMMs installed and whether LRDIMMs or RDIMMs are installed the memory clock speed can be reduced to 1600 MT s Populated DIMM speed MT s DIMM type DIMM rank 1 DIMM per channel 2 DIMMs per channel 3 DIMMs per channel Romm Singleronk CB Rom Dualronk 16 68 GB For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go gqs HP SmartMemory HP SmartMemory authenticates and unlocks certain f
27. P 24 AT LE 22720 St AA St USES AMIS MHS ASAAMO 29YSGHANS SO NAG KE 1240 CHA HP A AHO E hitp www hp com go selfrepair S H ASA S Support and other resources 121 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Customer Self Repair HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log LFF large form factor LRDIMM load reduced dual in line memory module Acronyms and abbreviations 122 NMI nonmaskable interrupt NVRAM nonvolatile memory PCle Peripheral Component Interconnect Express PDU power distribution unit POST Power On Self Test RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA SFF small form factor SPP Standard Parallel Port Mode SSA HP Smart Storage Administrator TMRA recommended ambient operating temperature Acronyms and abbreviations 123 TPM Trusted Platform Module UID unit identification VCA Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 124 Documentation feedback HP is committed to providing documentation that meets your needs To help us imp
28. SENSES AG 110 Server Specifications ccccccccsssccssececsseceeseeecsececseeeeeeecseeeceseeesseeeesseeeceseeesseecesseeecesecessseecssseecssecessseeesseaes 110 Power supply specifications cccccccsccccsssecssscecsseeeesseecsseeecsseeeeseeecsseeecseeesseeeesseeecsseeeseescsseeecsesesseeeesseeenas 111 HP 500W Flex Slot Platinum Hot plug Power Supply ccescssscessseseseeeseeeneecnseeeseeeeeenseeeseeseeesseeeaeeaes 111 HP 800W Flex Slot Platinum Hotplug Power Supply si csatssanisssxnsavsssssonnsnsasnodvnsnsktnannaebiapnnonlahoanasbiienvans 112 HP 1400W Flex Slot Platinum Plus Hot plug Power Supply c ccssceeseeesseeeseeeneeeneeeneeeeaeeeeesnreenaeeats 112 Hot plug power supply calculations aa 113 S ppon EEG EEE EE 114 Before you Contact HP ccccccccccsssccssececsseceseeecssececeseeeseeecsseeeceseeeeseeecsseeecsseceeseeecsseeecseeeeseeesseeecsseeesteeeeey 114 HP contact information cccccesceesseesseeeeeseesneeesseceeeeneecnseceseceneecnseeeseeeseeceseceseeeeeenseceaeeesesnaeenseseeesteeensees 114 Customer sek 114 ee EEE eee es 122 mene FG ka AA AA KUAN ANG GAGA AG 125 Contents 5 Contents 6 Component identification Front panel components e 8SFF hon papa o 4 Oriade DD 5 Syene sigh Displey lepron USE 80 comecir DD USB 3 0 connector SAS SATA SSD drive bays e 4IFF Oo 02000 L L z a Ss eet IIE ef Cd Pik ARA L mm eien SS MU fOmcedrvelepiene SSCS 3 Front vides c
29. USB 7 Route the cables along the edge of the system board and then connect the cables to the system board o 8 SFF DVD RW VGA USB connections Connect the VGA USB cable to the Front VGA USB connector toward the rear of the system board Connect the SATA optical cable to the SATA optical storage drive connector o 8 SFF VGA USB connections Hardware options installation 50 Connect the VGA USB cable to the Front VGA USB connector toward the rear of the system board 8 Install the access panel on page 21 9 Slide the server into the rack 10 Connect all power cords to the server and then power up the server 4 LFF Universal Media Bay option Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system Remove the access panel on page 21 Remove the bay blanks Hardware options installation 51 o 4 LFF optical drive blank po VEE NZ a NE 9 Ay
30. ables to the backplane and Smart Array controller Install the SAS SATA cables according to their labels as Port 1 or Port 2 These labels are on the cables and their connections e 8SFF Cabling 88 e 4IFF Embedded SATA cabling Z WARNING Eliminate the risk of electric shock by removing all AC power from the system before installing or replacing any non hot plug hardware option Disconnect all power cords to completely remove power from the server Connect the SATA cables from the backplane to the Mini SAS SATA connectors on the system board according to their labels as Port 1 or Port 2 These labels are on the cables and their connections e 8SFF e 4IFF Cabling 89 Connect the SATA cable from port one on the backplane to port one on the system board as indicated on the connectors Cabling 90 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility HP iLO on page 91 Online and Offline Active Health System on page 92 Online and Offline HP RESTful API HP RESTful API support for HP iLO on page 93 Online and Offline Integrated Management Log on page 93 Online and Offline Intelligent Provisioning on page 94 HP Insight Diagnostics on page 95 Online and Offline HP Insight Remote Support on page 94 Online O O HP In
31. ach power cord from the power source b Disconnect each power cord from the server 2 Remove the access panel on page 21 Hardware options installation 76 3 Remove the hot plug fan or fan blank from fan bay 1 Hardware options installation 77 4 Remove the location discovery cable protection panel from the left side of the server Hardware options installation 78 Remove the standard ear 5 A a H AA Install the location discovery services ear option and route the location discovery services cable through side channel 6 79 Hardware options installation 7 Install the discovery cable protection panel 8 Connect the location discovery services cable to the location discovery services connector on the system board Hardware options installation 80 9 Install hot plug fan or fan blank into fan bay 1 HP Trusted Plattform Module option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com g90 9s Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board Retaining the recovery key password on page 83 3 Enabling the Trusted Platform Module on page 84 Enabling the TPM requires accessing BIOS Platform Con
32. ackard Company Address 3000 Hanover Street Palo Alto California 94304 U S Local representative information Russian e HP Russia 3AO Xorionerr laxxapa A O 125171 Poccus r Mocxga I lekukrpanckoe wocce 16A ctp 3 ten bakc 7 495 797 35 00 7 495 287 89 05 e HP Belarus NOOO eXpronerr l lagkapg ben 220030 benapyce r Muck yn NurepHaynoHanbHas 36 1 obuc 722 723 ten 375 17 392 28 18 daxc 375 17 392 28 21 e HP Kazakhstan TOO X ionertT lakkapg K 050040 Kazaxctan r Anmarbi DoctauppikckuA pahok yn Tumupasera 28B 1 stax ten paxc 7 727 355 35 50 7 727 355 35 51 Local representative information Kazakh XKLIC Xbroner laxrapa K KazakctaH Anmarei K boctaxppiK aygaHel Tumupazes kci 28B ten axc 7 727 355 35 50 7 727 355 35 51 Manufacturing date The manufacturing date is defined by the serial number HP serial number format for this product CCSYNWWZZZZ Regulatory information 107 Valid date formats include the following e ww where Y indicates the year counting from within each new decade with 2000 as the starting point For example 238 2 for 2002 and 38 for the week of September 9 In addition 2010 is indicated by O 2011 by 1 2012 by 2 2013 by 3 and so forth e YYWW where YY indicates the year using a base year of 2000 For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration T
33. agents on the server Software and configuration utilities 91 Using HP iLO you can do the following e Access a high performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server e Use the shared NET Integrated Remote Console to collaborate with up to four server administrators e Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Implement true Agentless Management with SNMP alerts from HP iLO regardless of the state of the host server e Download the Active Health System log e Register for HP Insight Remote Support e Use iLO Federation to manage multiple servers from one system running the iLO web interface e Use Virtual Power and Virtual Media from the GUI the CLI or the iLO scripting toolkit for many tasks including the automation of deployment and provisioning e Control iLO by using a remote management tool For more information about HP iLO features see the HP iLO documentation on the HP website http www hp com go ilo docs The HP iLO 4 hardware and firmware features and functionality such as NAND size and embedded user partition vary depending on the server model For a complete list of supported features and functionality see the HP iLO 4 QuickSpecs on the HP website hitp h18000 www 1 hp com products quickspecs 14276 div 14276 div pdf
34. ail system Remove the access panel on page 21 Install the PCI riser cage Install the access panel on page 21 6 7 Install the server into the rack 8 Connect each power cord to the server 9 Connect each power cord to the power source 10 Power up the server on page 20 Operations 24 Setup Support and deployment services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support o o o 6 Hour Call to Repair 4 Hour 24x7 Same Day 4 Hour Same Business Day e Software support o o o o Microsoft Linux HP Proliant Essentials HP SIM and RDP VMware e Integrated hardware and software support o o o o e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website Proactive Care Collaborative Support Support Plus Support Plus 24 http www hp com services carepac
35. are necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include e Server e Power cord e Hardware documentation and software products e Rack mounting hardware and documentation In addition to the supplied items you might need e Operating system or application software e Hardware options e Screwdriver Installing hardware options Install any hardware options before initializing the server For options installation information refer to the option documentation For server specific information refer to Hardware options installation on page 32 Installing the server into the rack To install the server into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware kit If you are installing the server into a telco rack order the appropriate option kit at the RackSolutions com website http www racksolutions com hp Follow the server specific instructions on the website to install the rack brackets Use the following information when connecting peripheral cables and power cords to the server Setup 28 Z WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal espe
36. as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servi o postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP ent
37. ata Power down the server on page 20 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system Remove the access panel on page 21 Remove the primary PCI riser cage Remove the PCI riser cage on page 22 Remove the slot two expansion board blank The controller board can be installed in slot 1 or slot 2 Hardware options installation 63 7 Install the controller board into slot 2 of the riser cage Install the riser cage in the server Install the PCI riser cage on page 23 Connect the cables from port one and two on the backplane to port one on the P440 controller board If the H240 controller board is installed the SAS cables will use both ports o 8SFF Hardware options installation 64 o 4LFF Systems Insight Display module Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 3 Do one of the following o Extend the server from the rack on page 20 o Remove t
38. ation settings to the factory default settings or you can restore system default configuration settings which are used instead of the factory default settings You can also configure default settings as necessary and then save the configuration as the custom default configuration When the system loads the default settings it uses the custom default settings instead of the factory defaults Secure Boot configuration Secure Boot is integrated in the UEFI specification on which the HP implementation of UEFI is based Secure Boot is completely implemented in the BIOS and does not require special hardware It ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS Secure Boot validates the software identity of the following components in the boot process e UEFI drivers loaded from PCle cards e UEFI drivers loaded from mass storage devices e Pre boot UEFI shell applications e OS UEFI boot loaders Once enabled only firmware components and operating systems with boot loaders that have an appropriate digital signature can execute during the boot process Only operating systems that support Secure Boot and have an EFI boot loader signed with one of the authorized keys can boot when Secure Boot is enabled For more information about supported operating systems see the HP UEFI System Utilities and Shell Release Notes on t
39. ce the risk of personal injury from hot surfaces internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD A Back up all server data 1 Power down the server on page 20 2 Do one of the following 3 Extend the server from the rack on page 20 o Remove the server from the rack on page 21 o Hardware options installation 74 ke gy Mm Bs 10 11 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system Remove the access panel on page 21 Remove the primary PCI riser cage Remove the PCI riser cage on page 22 Remove the expansion slot blank Removing the expansion slot blanks on page 72 Install the expansion board o Primary riser cage o Secondary riser cage Connect any required internal or external cables to the expansion board See the documentation that ships with the expansion board Install the PCI riser cage on page 23 Install the access panel on page 2 1 Install the server into the rack Hardware options installation 75 12 Connect each power cord to the server 13 Connect each power cord to the power source 14 Power up the server on page 20 Location discovery services ear option 1 Remove all power a Disconnect e
40. cially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top 1 Install the server and cable management arm into the rack See the installation instructions that ship with the selected rail system 2 Connect the peripheral devices to the server Q Q Q O 0 Me gara Ca ar slant p Peet 000000 hen Join KN EE FN erases Power supply 1 o Video comacin F NIC connector 3 9 eemo E Setup 29 The slot 3 PCIe 3 riser is optional and requires a second processor before installation Slot description example Slot 2 PCle3 x16 16 8 4 2 1 T Negotiable link width s Physical connector link width Gen3 signaling rate Slot number Connect the power cord to the server Use the Velcro strip to secure the power cord Connect the power cord to the power source Powering on and selecting boot options in UEFI Boot Mode On servers operating in UEFI Boot Mode the boot controller and boot order
41. cks the system and provides a choice if more than one exists of available firmware revisions For more information go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang You can disable ASR from the System Management Homepage or through UEFI System Utilities USB support HP provides standard USB 2 0 support standard USB 3 0 support and legacy USB support Standard support is provided by the OS through the appropriate USB device drivers Software and configuration utilities 100 Before the OS loads HP provides support for USB 2 0 devices through legacy USB support which is enabled by default in the system ROM USB 3 0 ports are not functional before the OS loads The native OS provides USB 3 0 support through appropriate xHCI drivers Legacy USB support
42. d Z CAUTION A thermal event can damage server components when the Thermal Shutdown feature is disabled in RBSU Component identification 19 Operations Power up the server To power up the server press the Power On Standby button Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs iy IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through HP iLO This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Extend the server from the rack K ND gt NOTE If the optional cable management arm option is installed you can extend the server without powering dow
43. e 9000 and 10000 Series Racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 32728 1 B21 for 42U rack PN 157847 B21 for 22U rack to provide proper frontto back airflow and cooling Z CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment e Front and rear doors lf the 42U rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation e Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F For information on ambient operating temperature support above 35 C see the HP website http www hp com servers ASHRAE Z CAUTION To reduce the risk of damage to the equipment whe
44. e product ID and press the Enter key Press the F10 key to confirm exiting System Utilities The server automatically reboots Software and configuration utilities 99 Utilities and features HP Smart Storage Administrator HP SSA is a configuration and management tool for HP Smart Array controllers Starting with HP ProLiant Gen8 servers HP SSA replaces ACU with an enhanced GUI and additional configuration features HP SSA exists in three interface formats the HP SSA GUI the HP SSA CLI and HP SSA Scripting Although all formats provide support for configuration tasks some of the advanced tasks are available in only one format Some HP SSA features include the following e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimal configuration for an unconfigured system e Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab e For supported controllers provides access to additional features For more information about HP SSA see the HP website hitp www hp com go hpssa ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPag USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPoq utility che
45. e spare rank The server then deactivates the failing rank and automatically switches over to the online spare rank General DIMM slot population guidelines Observe the following guidelines for all AMP modes e Install DIMMs only if the corresponding processor is installed e When two processors are installed balance the DIMMs across the two processors e White DIMM slots denote the first slot of a channel Ch 1 A Ch 2 B Ch 3 C Ch 4 D e Do not mix RDIMMs and LRDIMMs e When one processor is installed install DIMMs in sequential alphabetic order A B C D E F and so forth e When two processors are installed install the DIMMs in sequential alphabetic order balanced between the two processors P1 A P2 A P1 B P2 B P1 C P2 C and so forth e When single rank dual rank and quad rank DIMMs are populated for two DIMMs per channel or three DIMMs per channel always populate the higher number rank DIMM first starting from the farthest slot For example first quad rank DIMM then dual rank DIMM and then lastly singlerank DIMM e DIMMs should be populated starting farthest from the processor on each channel e For DIMM spare replacement install the DIMMs per slot number as instructed by the system software For more information about server memory see the HP website http www hp com go memory DIMM speeds are supported as indicated in the following table Populated slots Rank Speeds supported MT s per
46. e the component reverse the removal procedure Remove the PCI riser cage Operations 22 WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 4 Remove the access panel on page 21 Remove the PCI riser cage Install the PCI riser cage Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 Operations 23 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack r
47. eatures available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports four channels and each channel supports three DIMM slots as shown in the following table i NI B F J C G K 4 D H L For the location of the slot numbers see DIMM slot locations DIMM slots on page 17 This multi channel architecture provides enhanced performance in Advanced ECC mode This architecture also enables Online Spare Memory mode DIMM slots in this server are identified by number and by letter Letters identify the population order Slot numbers indicate the DIMM slot ID for spare replacement Hardware options installation 38 Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad ran
48. eeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeegs 26 Power requIremenNG aaa NN NANANA NANA NNN ANNA AA AA 27 Electrical grounding requirements aNG ANAN 27 Rack Warnings RE ER 27 Identifying the contents of the server shipping ON Vvs 28 Installing hardware options var 28 Installing the server into the rack RR EEE 28 Powering on and selecting boot options in UEFI Boot Mode Lus 30 Installing the operating system ERE AA 30 Forge 31 rje 32 ge en EN NR NAA NANANA AA AA NN E 32 Processor and fan option cccccccessccsssceesseecsseeeceseceeseeessececsseceseeeceeeeeeseeeseeeessececsecesseeecsseeecsseeesseesesseeensaes 32 Memory options rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrssssrsrsrsrrrsrrrrrssrrrrrrrrrrsnsrsrrrrrnrrrrrrrrrsrnrnnnnnnnrnnnrnrnnnnnnnnnnnrnnnssssssssee 37 Contents 3 AA foanecacenasenesenantienscinsiacinsncinstainuincinaisa E ais onan aniacisanais end anaisgndicesinsinsitiesinsinsituiesinsinatcnsinemananssiges 38 Memory subsystem architecture cccccccccsssccssseccesscecsseceeseecessececsseceseeecsseeecsseeeeseecesseeecssesenseesenseeensaes 38 Single dual and Ko Ilelo BEST GB NAIN 39 EEE REE 39 Memory configurations a AA NINI NN ANA PAN ANAN AN GA 40 General DIMM slot population guidelines s s iscinassadsaneninianendearaiamendaain danaseaman 41 FI AA PAN 42 Hotplug hard drive guidelines NN PA INAAYA NANA TATANG AA GRNARANG 43 Removing the hard AA 44 Installing a h tplug SAS OP NAO Gn AA EEE RR RE 44 Removing a hot plu
49. em Hardware options installation 60 CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 4 Remove the access panel on page 21 Remove the primary PCI riser cage Remove the PCI riser cage on page 22 Install the P840 controller board 7 Install the riser board assembly Hardware options installation 61 8 Connect the mini SAS cables from the standard backplane to port one on the optional P840 controller board 9 Ifthe optional 2 SFF SAS SATA backplane is installed connect the mini SAS cable from the optional back plane to port two on the P840 controller board Hardware options installation 62 Internal SAS cable option Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server d
50. er power supply might be required For more information see the HP Enterprise Configurator website http h30099 www3 hp com configurator 7 Install the GPU support bracket Hardware options installation 58 8 Install the riser cage Pa A CN 9 Connect the GPU riser cable to the GPU and the primary riser cage PCA HP Smart Array P440ar Controller option Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 3 Do one of the following o Extend the server from the rack on page 20 Hardware options installation 59 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 4 Remove the access panel on page 21 5 Install the P440ar controller The P440ar controller with cut heatsink allows for clearance when a GPU is installed in the secondary full height riser cage HP Smart Array P840 Controller board option Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching th
51. f during the diagnosis period HP or HP service Support and other resources 114 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to retu
52. f system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board Z WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 2 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 Remove the access panel on page 21 Remove the PCI riser cage on page 22 Z CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options i
53. f the PCI cards supported by those riser cages e FL FH denotes full length full height HL FH denotes half length full height LP denotes low profile PCle slot description PCle3 x8 8 4 1 eple link width s Physical connector link width Gen 3 signaling rate Component identification 14 System board components FlexibleLOM connector 2 Primary processor 1 PCI riser connector System maintenance switch 4 0s Front VGA USB 2 0 connector x4 SATA port 1 x4 SATA port 2 7 Backplane presence detect connector on 8 Optical SATA port 5 SATA port 4 9 Front power USB 3 0 connector 20 Optional serial port connector Component identification 15 System maintenance switch Position Default Function Off HP iLO security is enabled On HP iLO security is disabled Off System configuration can be changed On System configuration is locked Reserved Off Power on password is enabled Off On Power on password is disabled Off Off No function On ROM reads system configuration as invalid 57 Off Off Set default boot mode to UEFI On Set default boot mode to legacy Reserved 58 sd so E Rev ooo sn foe sa To access the redundant ROM set S1 S5 and S6 to on When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configurat
54. fectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pieces l intervention peut ou non vous tre factur e selon le type de garantie applicable a votre produit REMARQUE Certaines pieces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agree Ces pieces sont identifi es par la mention Non dans le Catalogue illustre Les pieces CSR sont livr es le jour ouvre suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cing 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se reserve le droit de vous facturer les co ts de remplacement Dans le cas d une piece CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Suppo
55. figuration Advanced ECC memory is the default memory protection mode for this server Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure Using HP Advanced Memory Error Detection technology the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error Hardware options installation 40 Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur at a rate higher than a specific threshold on any of the non spare ranks the server automatically copies the memory contents of the degraded rank to the onlin
56. figuration RBSU in HP UEFI System Utilities on page 97 TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines e Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board e When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features e When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board e Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options installation 81 When using Bitlocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise o
57. fore the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http www hp com go OAlog Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en supportdrivers html If the problem cannot be resolved at the website call 1 300 633 3600 For more information about Care Packs see the HP website http pro ag sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement I
58. g ENE RE a AA 45 2 SFF SAS SATA drive NNN 45 8 SFF Universal Media Bay option cccccccccccsssecsseceesecessececssececeeeesseeecseceseeecesececseeeeseeecssececsseeesseesenseeessaes 48 A LFF Universal Media Bay option rrrarvraravvrrrevrrrenvrnrervrerevrrresvrnrervrerernressvnerennnerernressvrsrennresevssessnnssennsenen 51 Full height PO le x16 riser cage assembly open aaa AA 54 Low profile PCle slot riser cage option J4vvvrv445sv47vv resa RAGASNSTKe 56 GPU riser and cable option srrararrrrrovrrranvreravvrrrevrvrenvrerennrerennrrennrnnennrnssnnsessnrenennresennressnserenesesensressnnssenvsenen 57 HP Smart Array P440ar Controller option u s nanana NANG 59 HP Smart Array P840 Controller board option 172 aaaaaananaaaaaana nanana NANANA NAAN NSAN NNANA 60 intemal SAS cable ol knna a M pEEORE a BABENG LESEOE NGLETEDEDLCIGOBINGLE DENG DLad a E ICGBE ct ee EBE EGG Nic 63 Systems Insight DE RTS 65 Flexible LO pl 69 Serial cable Option nananana ANN GS 70 ee LK sr 72 Removing the expansion slot blanks suman ALANGAN BAL NANA NANANA NAN ee eee 72 Installing an expansion HONDA GAGANA AEARAN AN RUG AN 74 Location discovery services ear Option cccccsccccessceessseeesseecsseceeeeecsseeeesseeesseeeesseceesseeeesseecssececssesesseesenseeensaes 76 HP Trusted Platform Module option ccccccccsssccsssceeseeeesececssececssecesseeeesseeessseeceseeecssecesseeeesseeeessesesseesenseeensas 81 Installing the Trusted Platform Module board aa
59. geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zuriickgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und Ricksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagnostico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviara dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categorias
60. he HP website http www hp com go ProLiantUEFI docs A physically present user can customize the certificates embedded in the UEFI BIOS by adding removing their own certificates Software and configuration utilities 98 Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM The UEFI Shell environment provides an API a command line prompt and a set of CLs that allow scripting file manipulation and system information These features enhance the capabilities of the UEFI System Utilities For more information see the following documents e HP UEFI Shell User Guide for HP Proliant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs e UEFI Shell Specification on the UEFI website http www uefi org specifications Embedded Diagnostics option The system BIOS in all HP ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM The Embedded Diagnostics option can run comprehensive diagnostics of the server hardware including processors memory drives and other server components For more information on the Embedded Diagnostics option see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs HP RESTful API support for UEFI HP ProLiant Gen9 servers include support for a UEFI compliant System BIOS along with UEFI System Utilities and Embedded UEFI Shell pre boot envir
61. he serial cable option Then remove the backing from the double sided tape and press down where indicated Expansion board options The server supports PCI Express expansion boards The server ships with PCle riser boards and expansion slots PCle expansion boards are supported with optional riser boards Removing the expansion slot blanks o N pa me Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them NE re beginning any installation procedure Improper grounding can cause ESD Back up all server data Power down the server on page 20 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system Remove the access panel on page 21 Disconnect any external cables that are connected to the expansion board Disconnect any internal cables that are connected to the expansion board Remove the primary PCI riser cage Remove the PCI riser cage on page 22 Remove the expansion slot blank Hardware options installation 72 o Primary PCI riser cage a MA CI iraner r H Hardware options installation 73 Secondary PCI riser cage o Installing an expansion board allow the drives and the W Z WARNING To redu
62. he server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 4 Remove the access panel on page 21 Hardware options installation 65 5 Disconnect the Power UID USB cable from the front power button USB 3 0 connector on the system board 6 Remove the Power UID USB assembly o 8SFF Hardware options installation 66 CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped To install the SID module 1 Guide the SID cable through the front of the server 2 Install the SID module into the front panel and secure the module to the chassis with the screws from the kit Hardware options installation 67 8 SFF o o 4LFF 68 Hardware options installation 3 Connect the SID cables to the front power button USB 3 0 connector on the system board FlexibleLOM option Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data Power down the server on page 20 3 Do one of the following o Extend the server from the rack on
63. ight Display LED combinations on page 11 Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red the server is experiencing a health event Combinations of illuminated Systems Insight Display LEDs the system power LED and the health LED indicate system status Systems Insight Display Fam power LED and color Fam Processor amber Amber One or more of the following conditions may exist Processor in socket X has failed Processor X is not installed in the socket Processor X is unsupported ROM detects a failed processor during POST Processor amber Amber Green Processor in socket X is in a pre failure condition DIMM amber One or more DIMMs have failed DIMM amber DIMM in slot X is in a pre failure condition Over temp amber Amber Green The Health Driver has detected a cautionary temperature level Over temp amber Amber The server has detected a hardware critical temperature level PCI riser amber Red Green The PCI riser cage is not seated properly Fan amber One fan has failed or has been removed kon ee aaa removed Power supply amber One or more of the following conditions may exist e Only one power supply is installed and that power supply is in standby e Power supply fault e System board fault Power supply amber Amber Green One or more of the following conditions may Component identification 11 Systems Insight Dis
64. ilities enable you to perform a wide range of configuration activities including e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options e Selecting a language e Launching other pre boot environments such as the Embedded UEFI Shell and Intelligent Provisioning For more information on the HP UEFI System Utilities see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Scan the QR code located at the bottom of the screen to access mobile ready online help for the UEFI System Utilities and UEFI Shell For on screen help press F1 Using HP UEFI System Utilities To use the System Utilities use the following keys Access System Utilities F9 during server POST Select items Save selections F10 Access Help for a highlighted configuration FI option Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for typical server operations however you can modify configuration settings as needed The system prompts you for access to the System Utilities each time the syste
65. ing carton contents 28 Smart Update Manager 90 95 space requirements 25 specifications 109 112 specifications power 110 111 specifications server 109 static electricity 108 support 113 supported operating systems 101 supported targets 103 system battery 104 system components 7 system configuration settings 16 100 System Erase Utility 94 system maintenance switch 16 system power LED 8 system keeping current 100 Systems Insight Display LEDs 11 T Taiwan battery recycling notice 106 technical support 101 113 telco racks 21 telephone numbers 113 TPM Trusted Platform Module 80 82 83 troubleshooting 103 troubleshooting resources 103 troubleshooting firmware upgrade utility 103 Trusted Platform Module TPM 80 82 U UID button 13 UID LED 13 updating the system ROM 100 USB universal serial bus 99 USB connector 7 12 USB support 99 utilities 90 99 utilities deployment 90 95 V ventilation 25 Version Control Agent YCA 101 Version Control Repository Manager VCRM 101 video connector 7 12 W warnings 27 website HP 113 Index 128
66. ing device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 94 and its Configure and Install feature to install the OS and latest supported drivers Software and configuration utilities 101 If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website http www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates use one of the following sources e Download the SPP HP Service Pack for ProLiant on page 96 from the HP Service Pack for ProLiant download page http www hp c
67. ion settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to g g properly configure the server or data loss could occur We IMPORTANT Before using the S7 switch to change to Legacy BIOS Boot Mode be sure the HP Dynamic Smart Array B140i Controller is disabled Do not use the B140i controller when the server is in Legacy BIOS Boot Mode NMI jumper The NMI jumper allows administrators to perform a memory dump before performing a hard reset Crash dump analysis is an essential part of eliminating reliability problems such as hangs or crashes in OSs device drivers and applications Many crashes can freeze a system requiring you to do a hard reset Resetting the system erases any information that would support root cause analysis Systems running Microsoft Windows experience a blue screen trap when the OS crashes When this happens Microsoft recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper The NMI event enables a hung system to become responsive again Component identification 16 DIMM slots DIMM slots are numbered sequentially 1 through 12 for each processor The supported AMP modes use the letter assignments for population guidelines ee as AA AA AS cyy YU i da i 123426 789101112123456 78910112 Parke HI p2 O Pi L N J U CGKDHL JFBIEA
68. k Optimum environment When installing the server in a rack select a location that meets the environmental standards described in this section Space and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack Setup 25 e Leave a minimum clearance of 63 5 cm 25 in in front of the rack e Leave a minimum clearance of 76 2 cm 30 in behind the rack e Leave a minimum clearance of 121 9 cm 48 in from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front and expel warm air through the rear Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage Th
69. k DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 8 GB single rank DIMMs a dual rank DIMM would be 16 GB and a quad rank DIMM would be 32 GB LRDIMMs are labeled as quad rank DIMMs however they function more like dual rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual rank DIMM to the system The LRDIMM buffer also isolates the electrical loading of the DRAM from the system to allow for faster operation These two changes allow the system to support up to three LRDIMMs per memory channel providing for up to 50 greater memory capacity and higher memory operating speed compared to quad rank RDIMMs DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and ahead bis HP 8GB 1Rx4 DDR4 2133P R 2 Rank 1R Single rank 2R Dual rank AR Quad rank 3 Data width x4 Abit x8 8 bit Hardware options installation 39 re a Maximum memory 2133 MT s speed s CAS latency P EHE DIMM type R RDIMM Pattie L
70. k jack b Press the Power On Standby button During server POST press the F10 key a d Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 94 Setup 30 e Atthe 1 Start screen click the Configure and Install button f To finish the installation follow the onscreen prompts An Internet connection is required to update the firmware and systems software e Remote deployment installation To deploy an operating system remotely use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software or components require an older version For more information see Keeping the system current on page 101 For more information on using these installation methods see the HP website http www hp com go ilo Registering the server To experience quicker service and more efficient support register the product at the HP Product Registration website http register hp com Setup 31 Hardware options installation Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process Z WARNING To reduce
71. l and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see one of the following pages on the HP website e HP Service Pack for ProLiant download page http www hp com go spp e HP Smart Update Server Firmware and Driver Updates page http www hp com go SmartUpdate HP Smart Update Manager HP SUM is a product used to install and update firmware drivers and systems software on HP ProLiant servers HP SUM provides a GUI and a command line scriptable interface for deployment of systems software for single or one to many HP ProLiant servers and network based targets such as iLOs OAs and VC Ethernet and Fibre Channel modules For more information about HP SUM see the product page on the HP website http www hp com go hpsum To download HP SUM see the HP website http www hp com go hpsum download To access the HP Smart Update Manager User Guide see the HP SUM Information Library http www hp com go hpsum documentation Software and configuration utilities 96 HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM The UEFI System Ut
72. m is powered up Flexible boot control This feature enables you to do the following e Add Boot Options o Browse all FAT16 and FAT32 file systems o Select an X64 UEFI application with an EFI extension to add as a new UEFI boot option such as an OS boot loader or other UEFI application Software and configuration utilities 97 The new boot option is appended to the boot order list When you select a file you are prompted to enter the boot option description which is then displayed in the Boot menu as well as any optional data to be passed to an EFI application e Boot to System Utilities Toward the end of the boot process the boot options screen appears This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can access the System Utilities by pressing the F9 key e Choose between supported modes Legacy BIOS Boot Mode or UEFI Boot Mode 2 IMPORTANT If the default boot mode settings are different than the user defined settings the system may not boot the OS installation if the defaults are restored To avoid this issue use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings For more information see the HP UEFI System Utilities User Guide for HP Proliant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Restoring and customizing configuration settings You can reset all configur
73. management or firmware upgrade in progress e 4 Hz cycle per sec iLO manual reboot sequence initiated e 8 Hz cycle per sec iLO manual reboot sequence in progress Off Deactivated NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity Health LED Solid green Normal Flashing green 1 Hz cycle per sec iLO is rebooting Flashing amber System degraded Flashing red 1 Hz cycle per sec System criticalt Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present When all four LEDs described in this table flash simultaneously a power fault has occurred For more information see Power fault LEDs on page 9 Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected tTo identify components in a degraded or critical state see the Systems Insight Display LEDs check iLO BIOS logs and reference the server troubleshooting guide Power fault LEDs The following table provides a list of power fault LEDs and the subsystems that are affected Not all power faults are used by all servers Component identification 9 Subsystem LED behavior System board Processor 2 flashes Memo 3 flashes Riser board PCle slot
74. n installing third party options e Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits e Do not exceed the manufacturer s TMRA Setup 26 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option Z WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you might need to use additional power distribution devices to safely provide power to all devices Observe the f
75. n the server or disconnecting peripheral cables and power cords These steps are only necessary with the standard cable management solution Power down the server on page 20 Disconnect all peripheral cables and power cords Loosen the front panel thumbscrews Extend the server on the rack rails until the server rail release latches engage Z WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack Operations 20 Z WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers 5 After performing the installation or maintenance procedure slide the server into the rack a Slide the server fully into the rack b Secure the server by tightening the thumbscrews 6 Connect the peripheral cables and power cords Remove the server from the rack To remove the server from an HP Compaq branded telco or third party rack 1 Power down the server on page 20 2 Extend the server from the rack on page 20 3 Disconnect the cabling and remove the server from the rack For more information see the documentation that ships with the rack mounting option 4 Place the server on a sturdy level surface Remove the access panel Z WARNING To reduce the risk of personal injury from hot surfaces allow
76. nd warranty information and then secures it in a single personalized dashboard that is viewable from anywhere at any time The dashboard organizes your IT and service data to help you understand and respond to that information more quickly With specific authorization from you an authorized HP Channel Partner can also view your IT environment remotely using HP Insight Online For more information about using HP Insight Online see the HP Insight Online User s Guide on the HP website http www hp com go insightremotesupport docs Intelligent Provisioning Intelligent Provisioning is a single server deployment tool embedded in HP ProLiant Gen8 and later servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP ProLiant server configurations Software and configuration utilities 94 e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf and HP branded versions of operating system software and integrating optimized HP ProLiant server support software e Intelligent Provisioning provides maintenance related tasks using the Perform Maintenance window e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and VMware operating systems For specific OS support see the HP Intelligent Provisioning Release Notes on the HP website http www hp com go intelligentprovisioning docs Fo
77. ne spare 41 N NIC connectors 12 NMI header 16 O online spare memory 41 42 online spare population guidelines 42 operating systems 30 101 optimum environment 25 options installation 28 32 43 P PCI riser board slot definitions 12 PDU power distribution unit 27 phone numbers 113 POST error messages 103 power calculator 27 112 power distribution unit PDU 27 power LEDs system 8 Power On button 8 20 power requirements 27 power supplies 110 111 power supply bays 12 power supply LEDs 9 power supply specifications 110 111 powering down 20 powering up 20 preparation procedures 20 problem diagnosis 103 Q QuickSpecs 39 90 R rack installation 25 27 rack warnings 27 rack removing server from 21 rear panel buttons 13 rear panel components 12 rear panel LEDs 13 recovery key 82 redundant ROM 100 registering the server 31 regulatory compliance notices 106 removing server from rack 21 requirements airflow 25 requirements electrical grounding 27 requirements environmental 25 requirements power 27 requirements space 25 ROM redundancy 100 ROM Based Setup Utility RBSU 96 ROMPoq utility 90 99 100 Index 127 S safety considerations 27 100 106 108 safety information 100 106 scripted installation 95 serial connector 12 serial number 98 series number 106 server features and options 32 Server mode 90 server options installing 28 32 server specifications 109 shipp
78. nstallation 82 6 Install the TPM board Press down on the connector to seat the board System board components on page 15 7 Install the TPM security rivet by pressing the rivet firmly into the system board to 8 Install the PCI riser cage on page 23 9 Install the access panel on page 21 10 Install the server into the rack 11 Power up the server on page 20 Retaining the recovery key password The recovery key password is generated during BitLocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity Hardware options installation 83 To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server e Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module 1 During the server startup sequence press the F9 key to access System Utilities 2 From the System Utilities screen select System Configuration gt BIOS Platform Configuration RBSU gt Server Security 3 Select Trusted Platform Module Options and press the Enter key 4 Select Enabled to enable the TPM and BIOS
79. ollowing guidelines e Balance the server power load between available AC supply branch circuits e Do not allow the overall system AC current load to exceed 80 of the branch circuit AC current rating e Do not use common power outlet strips for this equipment e Provide a separate electrical circuit for the server For more information on the hot plug power supply and calculators to determine server power consumption in various system configurations see the HP Power Advisor website http www hp com go hppoweradvisor Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the u
80. om go spp e Download individual drivers firmware or other systems software components from the server product page in the HP Support Center http www hp com go hpsc Version control The VCRM and VCA are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise e VCRM manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e VCA compares installed software versions on the node with updates available in the VCRM managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim HP operating systems and virtualization software support for ProLiant servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure Software and configuration utilities 102 Utilize our consulting ex
81. onments HP Proliant Gen servers also support configuring the UEFI BIOS settings using the HP RESTful API a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server A REST client uses HTTPS operations to configure supported server settings such as UEFI BIOS settings For more information about the HP RESTful API and the HP RESTful Interface Tool see the HP website http www hp com support restfulinterface docs Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access UEFI System Utilities 2 Select the System Configuration gt BIOS Platform Configuration RBSU gt Advanced Options gt Advanced System ROM Options gt Serial Number and then press the Enter key 3 Enter the serial number and press the Enter key The following message appears The serial number should only be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis Enter th
82. onnector opion Component identification 7 Front panel LEDs and buttons e 8SFF Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present Solid green Normal Flashing green 1 Hz cycle per sec iLO is rebooting Flashing amber System degraded Flashing red 1 Hz cycle per sec System criticalt Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity UID button LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress e 4Hz cycle per sec iLO manual reboot sequence initiated e 8 Hz cycle per sec iLO manual reboot sequence in progress Off Deactivated When all four LEDs described in this table flash simultaneously a power fault has occurred For more information see Power fault LEDs on page 9 Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected tlf the health LED indicates a degraded or critical state review the system IML or use iLO to review the system health status Component identification 8 e ALFF Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote
83. os deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco dias laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de envio Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 117 sustituciones que lleve a cabo el cliente HP se hara cargo de todos los gastos de envio y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener mas informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si esta interesado en el programa para Norteam rica visite la pagina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onde
84. partner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch fir Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 116 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil
85. pertise in the areas of private or hybrid cloud computing big data and mobility requirements improving data center infrastructure and better use of today s server storage and networking technology For more information see the HP website http www hp com services consulting Our support portfolio covers services for HP server storage and networking hardware and software plus the leading industry standard operating systems Let us work proactively with you to prevent problems Our flexible choices of hardware and software support coverage windows and response times help resolve problems faster reduce unplanned outages and free your staff for more important tasks For more information see the HP website http www hp com services support Tap into our knowledge expertise innovation and world class services to achieve better results Access and apply technology in new ways to optimize your operations and you ll be positioned for success Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website hitp www hp com go pcn Software and configuration utilities 103 Troubleshooting Troubleshooting resources The HP Proliant Gen9 Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehen
86. play System power LED and color LED Redundant power supply is installed and only one power supply is functional AC power cord is not plugged into redundant power supply Redundant power supply fault Power supply mismatch at POST or power supply mismatch through hot plug addition Power cap off gt famber Stondby Power cap green Flashing green Waiting for power Power cop green Green Power is available Power cap flashing amber Amber Power is not available 2 IMPORTANT If more than one DIMM slot LED is illuminated further troubleshooting is required Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM Rear panel components ME art d 00900000 fom Denson oooO Slot 3 PCIe 3 x16 16 8 4 1 Serial connector optional Component identification 12 Hem Deseriion 4 USB 3 0 connectors 14 FlexibleLOM bay The slot 3 PCIe 3 riser is optional and requires a second processor before installation Slot description example Slot 2 PCle3 x16 16 8 4 2 1 T Negotiable link width s Physical connector link width Gen3 signaling rate Slot number Rear panel LEDs and buttons om Derin Solid blue Identification is activated Flashing blue System is being managed remotely Off Identification is deactivated HP iLO standard Solid green Activity exists
87. provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST system boot e UEFI System Utilities e Pre boot UEFI shell e DOS e Operating environments which do not provide native USB support External USB functionality HP provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through USB options in UEFI System Utilities Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers 2 IMPORTANT Always perform a backup before installing or updat
88. quirements Rated input voltage 100 to 120 VAC 200 to 240 VAC 240 VDC for China only 50 Hz to 60 Hz Rated input current 9 4 A at 100 VAC 4 5 A at 200 VAC 3 8 A at 240 VDC Maximum rated input power 940 W at 100 VAC 900 W at 200 VAC BTUs per hour 3207 at 100 VAC 3071 at 200 VAC Power supply output Rated steady state power 800 W at 100 VAC to 120 VAC input 800 W at 200 VAC to 240 VAC input Maximum peak power 800 W at 100 VAC to 120 VAC input 800 W at 200 VAC to 240 VAC input HP 1400W Flex Slot Platinum Plus Hot plug Power Supply pawan Rated input voltage 200 to 240 VAC 240 VDC for China only 50 Hz to 60 Hz Rated input current 8 0 A at 200 VAC 6 7 A at 240 VAC Maximum rated input power 1600 W at 200 VAC 1600 W at 240 VAC BTUs per hour 5459 at 200 VAC 5459 at 240 VAC Rated steady state power 1400 W at 200 VAC to 240 VAC input Maximum peak power 1400 W at 200 VAC to 240 VAC input Specifications 112 Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server see the HP Power Advisor website http www hp com go hppoweradvisor Specifications 113 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log HP ProLiant Gen8 or later products Download and have available an Active Health System log for 7 days be
89. r and product ID cccceeseeeseeeseeenseeeseeeeeeseeenseeeseeseeeenseeneeeneeenaees 99 ee BE NG AA ee re ee E ee re ee rer ere tere 100 HP Smart Storage AO APA 100 ROMPag Uli E AEE E E E E AA ANA AA Na 100 Automatic Server Recovery sssssssssesessseseesesererererrrertrerererrerrertrtttrtrtrertrrrrrtrtrtrtrtettettttrttttertetetrerrereet 100 WS KI eL 100 Redundant ROM Support ccccccesscesssscessececsececseeeesseeeceeeeseeeeseeeceseeecsecesseesessececseceseeeeseeeseseeesas 101 Keeping the system AA EE E E 101 PANA TS 101 ENN 102 Yea EE EEE OE 102 HP operating systems and virtualization software support for ProLiant servers c ccssceeseeetseeeeeeseenees 102 HP Technology oe wu AA AA SN 102 Change control and proactive notification ANGARA 103 Pi Te AA AG E 104 Troubleshooting Fors agas AA ANAN 104 PT EEE EE AA PAA 105 Regulier Lo EEE EEE 107 Safety and regulatory FO 107 Belarus Kazakhstan Russo GA ENE EE 107 Turkey RoHS material content declaration 101 1a an 108 Ukraine RoHS material content declaration sn aie a Oe 108 AG TA 108 ET 2 ee AA PAR 109 Preventing electrostatic discharge ccsscsesceeeeesseeeneeensecececeaeeceeceseeeaeecseeceeeenseeeeecnseceseeeeesteeseaeseeesneeennees 109 Grounding methods to prevent electrostatic discharge ssccesseesseessseeeseeeeeeneeeeseenseeeeeenseceaeeeneeenseeneeeeeess 109 Aa a REE NE EEE EE 110 Environmental specifications nanana bana GANANG NANANA
90. r instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 4 Remove the access panel on page 21 Install the low profile riser cage GPU riser and cable option Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD 1 Back up all server data 2 Power down the server on page 20 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 4 Remove the access panel on page 21 Hardware options installation 57 Remove the PCI riser cage on page 22 Install the GPU in the x16 slot in the primary PCI riser cage position The PCI riser cage assembly with the full length full height PCle3 x16 riser slot is required for GPU installation For more information see Full height PCle x16 riser cage assembly option on page 54 Before installing a high power GPU in the server be sure that the power supplies support the installation of the option Because of the high power requirements for the GPU a 750 W or high
91. r more information about Intelligent Provisioning software see the HP website http www hp com go intelligentprovisioning For Intelligent Provisioning recovery media downloads see the Resources tab on the HP website hitp www hp com go ilo For consolidated drive and firmware update packages see the HP Smart Update Server Firmware and Driver Updates page on the HP website http www hp com go SmartUpdate HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning on page 94 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SPP HP Service Pack for ProLiant on page 96 HP Insight Diagnostics survey functionality HP Insight
92. rature All temperature ratings shown are for sea level An altitude derating of 1 0 C per 304 8 m 1 8 F per 1000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Maximum rate of change is 20 C per hour 36 F per hour The upper limit and rate of change might be limited by the type and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended e 5C to 10 C 41 F to 50 F and 35 C to 40 C 95 F to 104 F at sea level with an altitude derating of 1 0 C per every 175 m 1 8 F per every 574 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ft e 40 C to 45 C 104 F to 113 F at sea level with an altitude derating of 1 0 C per every 125 m 1 8 F per every 410 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ft The approved hardware configurations for this system are listed on the HP website http www hp com servers ASHRAE Server specifications 4 29 cm 1 69 in Depth chassis with SFF drive cage 09 90 cm 27 50 in Depth chassis with LFF drive cage 74 98 cm 29 50 in 43 46 cm 17 11 in SFF minimum one drive one 12 25 kg 27 00 Ib rocessor one power supply two Specifications 110 Specification heatsinks one Smart Array controller five fans SFF maximum 10 drives two 15 31 kg 33 36 Ib processors two power supplies two heatsinks one Smart Array controller seven
93. rdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte
94. re em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go Sselfrepair DARXY EII J N7 EERTE KERMOR BHIA ORRE EERI DAI HARI IIBADCSRIAHHUZFF F D CSR MA E EAT AIEEE TEDEH HP37 IXHPERART REG AHL EBA HIZO HATE BERTEL B ERIIERLTUKEEFT CSRBMIMILUFO2MYVYMHVET BA AAZI LILIVATAMYAOBM BMI DUT FE LEHBRAMPIKAHAER ERE EN DEE Ik ENE YTE AN BAT DT ERE UMHENEFEIRIGERENET o H HNAYII TLIUNFPAUIEET HS COMMENDAZVI LILIVAPT RCS EM IIDUT 4 L 6 HEREAHPISIE NE AEE INDIE SIE HEUEFDSRI GER Sh SRY EAZNBORAAIM BUTS ARBREBBLCTWKE lt CER lt REV EAFSHDIEHTEET EE HPHRRO MOMMIL AASY LILIVAPTACLHVECA RRORMRERRT Dtk HE FoIEHPE RFE I EBE DEE HVET MaA OFITI SBBRMAAZSYI LILIVAP BYAATAHDENTKENTUETF MAAN TAAS htc ko Tit CSRABMEBSRAMC KRALE Eh KILITI EE ABELS CEILKY AAEE lt lt KIICHAT SCE RMAC AMHVET I R HAVET EEI HPOBBRABOI BRL TOKENS RHBMNBECT KNTALET KRAO CSRAB E fet A ITIL MAA EHP RAT SVPBMHASMDEIMDMRRENTWET MAB ae HPISGE EF oMBMHSBSAlL HERA ASFA NA MMAR eHPIORALTCE SL Mim eR FT OSs BULRORARICBBERCCEICANTCESL MIA FELLES HPA gt AA FADER INET HAI I TLIUNP OMF HPS A V RE SHALL HATS CECE SHPBASHEBELET Support and other resources 119 EP RITE HP ERASE ATHENS CSR BB VU AT BEAR EE AG ME EH RNA SN EE EEK MR AE REISER HP HP ARE RARE STENE MET LGG ER CSR PARAS HP IG BEIT AED AE it TBI APRA CSR BBE
95. risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 2 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 Remove the access panel on page 21 If installed remove the secondary PCle riser cage Low profile PCle slot riser cage option on page 56 Locate the battery System board components on page 15 Remove the battery To replace the component reverse the removal procedure Battery replacement 105 For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Battery replacement 106 Regulatory information Safety and regulatory compliance For safety environmental and regulatory information see Safety and Compliance Information for Server Storage Power Networking and Rack Products available at the HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking EAL Manufacturer Hewlett P
96. rkiye Cumhuriyeti EEE Y netmeli ine Uygundur Ukraine RoHS material content declaration OonagqHaHHa BipmloBiae BHMOraM TexHiuHOro perIaMeHTy MOJO OOMEXKEHHA BHKOPHCTAHHA JEAKHX HEOEIIEYHHX PEYOBHH E ETEKTPHYHOMY Ta E1EKTPOHHOMY 0012 JHAHHI 3aTBeppKeHOTO MocTaHoBom Kadinety Minictpis Ykpainm Big 3 rpygua 2008 Ne 1057 Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networking Products hitp www hp com support Networking Warranties Regulatory information 108 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static
97. rn the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website hitp www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une piece CSR HP vous l envoie directement Il existe deux categories de pi ces CSR Obligatoire Pieces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d ceuvre du service vous seront factur s Facultatif Pieces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d ef
98. rove the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 125 Index A AC power supply 110 access panel 21 Active Health System 90 91 ACU Array Configuration Utility 99 Advanced ECC memory 40 41 airflow requirements 25 Array Configuration Utility ACU 99 ASR Automatic Server Recovery 99 authorized reseller 113 Automatic Server Recovery ASR 99 Basic Input Output System BIOS 90 99 battery 104 BIOS Basic Input Output System 90 99 BIOS upgrade 90 99 BSMI notice 106 buttons 7 8 13 C cables 84 cabling 84 Canadian notice 106 Care Pack 25 101 Change Control 102 compliance 106 components 7 configuration of system 90 connectors 7 contacting HP 113 D Declaration of Conformity 106 107 default settings 40 diagnosing problems 103 diagnostic tools 90 94 99 diagnostics utility 94 DIMM installation guidelines 39 DIMMs 39 DIMMs single and dual rank 39 downloading files 113 drive bays 7 drivers 100 drives 7 18 drives installing 43 electrical grounding requirements 27 electrostatic discharge 108 environmental requirements 25 Erase Utility 90 94 error messages 103 European Union notice 106 expansion boards 71 extending server from rack 20 F features 7 99 Federal Communications Commi
99. rt and other resources 115 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Amerique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente amp facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono
100. s 4 flashes FlexibleL OM 5 flashes controller Smart SAS HBA controller Power backplane or storage backplane 8 flashes 9 flashes Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout The display provides status for all internal LEDs and enables diagnosis with the access panel installed To view the LEDs access the HP Systems Insight Display PCI RISER OVER TEMP POWER AMP STATUS SUPPLIES A POWER CAP 135791 135791 FANS 1 2 3 4 05 06 07 Description Processor LEDs Off Normal Amber Failed processor DIMM LEDs Off Normal Amber Failed DIMM or configuration issue Fan LEDs Off Normal Amber Failed fan or missing fan NIC LEDs Off No link to network Solid green Network link Flashing green Network link with activity If power is off the front panel LED is not active For status see Rear panel LEDS and buttons on page 1 3 Component identification 10 Description Power supply LEDs Off Normal Amber Failed power supply PCI riser LED Off Normal Amber Incorrectly installed PCI riser cage Over temp LED Off Normal Amber High system temperature detected Amp Status LED Off AMP modes disabled Solid green AMP mode enabled Solid amber Failover Flashing amber Invalid configuration Power cap LED Off System is in standby or no cap is set Solid green Power cap applied For more information see Systems Ins
101. s continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which can be downloaded from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from HP iLO or HP Intelligent Provisioning and sent to HP For more information see the following documents e HP iLO User Guide on the HP website http www hp com go ilo docs e HP Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs HP RESTful API support for HP iLO HP iLO 4 firmware version 2 00 and later includes the HP RESTful API The HP RESTful API is a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server via iLO A REST client sends HTTPS operations to the iLO web server to GET and PATCH JSON formatted data and to configure supported iLO and server settings such as the UEFI BIOS settings HP iLO 4 supports the HP RESTful API with HP ProLiant Gen8 and later servers For more information about the HP RESTful API see the HP website http www hp com support restfulinterface docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in
102. se of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Rack warnings Setup 27 Z WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Z WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 Ib can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardw
103. se the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or enclosure to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment All configuration and service event information is routed through the Hosting Device This information can be viewed by using the local HP Insight Remote Support user interface or the web based view in HP Insight Online For more information see HP Insight Remote Support Release Notes on the HP website http www hp com go insightremotesupport docs HP Insight Online direct connect When you use the embedded Remote Support functionality with HP Proliant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or enclosure to communicate directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment HP Insight Online will be your primary interface for remote support information For more information see the product documentation on the HP website http www hp com go insightremotesupport docs HP Insight Online HP Insight Online is a capability of the HP Support Center portal Combined with HP Insight Remote Support central connect or HP Insight Online direct connect it automatically aggregates device health asset and support information with contract a
104. secure startup The TPM is fully functional in this mode 5 Press the F10 key to save your selection 6 When prompted to save the change in System Utilities press the Y key 7 Press the ESC key to exit System Utilities Then press the Enter key when prompted to reboot the server The server then reboots a second time without user input During this reboot the TPM setting becomes effective You can now enable TPM functionality in the OS such as Microsoft Windows BitLocker or measured boot CAUTION When a TPM is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in Bitlocker see the Microsoft website http technet microsoft com en us library cc732774 aspx Hardware options installation 84 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the HP website http www hp com products servers platforms
105. sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of I megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 109 Specifications Environmental specifications Temperature range Cd Operating 10 C to 35 C 50 F to 95 F 30 C to 60 C 22 F to 140 F Relative humidity noncondensing Operating Minimum to be the higher more moisture ot 12 C 10 4 F dew point or 8 relative humidity Maximum to be 24 C 75 2 F dew point or 90 relative humidity Nonoperating 5 to 95 38 7 C 101 7 F maximum wet bulb tempe
106. sight Online on page 94 Onine Erase Utility on page 95 Offline Scripting Toolkit for Windows and Linux on page 96 Online HP Service Pack for ProLiant on page 96 Online and Offline HP Smart Update Manager on page 96 Online and Offline HP UEFI System Utilities on page 97 Offline HP Smart Storage Administrator on page 100 Online and Offline ROMPaq utility on page 100 Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go gqs HP iLO The HP iLO subsystem is a standard component of HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The HP iLO subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes HP iLO independent of the host server and its operating system HP iLO enables and manages the Active Health System on page 92 and also features Agentless Management All key internal subsystems are monitored by HP iLO If enabled SNMP alerts are sent directly by HP iLO regardless of the host operating system or even if no host operating system is installed Embedded remote support software is available on HP ProLiant Gen8 and later servers with iLO 4 regardless of the operating system software and without installing OS
107. sive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support Gen9_TSG_en French http www hp com support Gen9 TSG fr Spanish http www hp com support Gen9 TSG es German http www hp com support Gen9 TSG de Japanese http www hp com support Gen9 TSG ja Simplified Chinese http www hp com support Gen9 TSG zh cn The HP Proliant Gen Troubleshooting Guide Volume Il Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support Gen9 EMG en French http www hp com support Gen9 EMG fr Spanish http www hp com support Gen9 EMG es German http www hp com support Gen9 EMG de Japanese http www hp com support Gen9 EMG ja Simplified Chinese http www hp com support Gen9 EMG zh cn Troubleshooting 104 Battery replacement If the server no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock Z WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the
108. ssion FCC notice 106 firmware update 95 101 firmware upgrade utility troubleshooting 103 front panel buttons 8 front panel components 7 front panel LEDs 8 G grounding methods 108 grounding requirements 27 108 H hard drive LEDs 18 hard drives determining status of 18 hard drives removing 44 hardware options 32 hardware options installation 28 32 health driver 99 health LEDs 8 help resources 113 hot plug power supply calculations 112 HP contact information 113 HP Insight Diagnostics 94 Index 126 HP Insight Diagnostics survey functionality 94 HP Insight Remote Support software 93 101 HP Service Pack for Proliant 90 94 95 HP Smart Update Manager overview 90 95 HP SmartMemory 38 HP website 113 identifying components 7 iLO Integrated Lights Out 90 91 92 IML Integrated Management Log 90 92 Insight Diagnostics 94 100 installation services 25 installation server options 28 32 installing hardware 32 installing server options 28 32 Integrated Lights Out iLO 90 92 Integrated Management Log IML 92 Intelligent Provisioning 90 93 94 internal cables 84 J Japanese notice 106 L LEDs 11 18 LEDs hard drive 18 LEDs troubleshooting 103 LEDs unit identification UID 13 M maintenance guidelines 100 memory 37 39 41 memory configurations 40 41 memory Advanced ECC 40 memory configuration requirements 40 memory configuring 40 41 memory lockstep 42 memory onli
109. ssor locking levers The levers should close without resistance Forcing the levers closed can damage the processor and socket requiring system board replacement 11 Remove the heatsink cover CAUTION After the cover is removed do not touch the thermal interface media 12 Install the heatsink a Position the heatsink on the processor backplate Hardware options installation 35 b Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws c Finish the installation by completely tightening the screws in the same sequence 13 Remove the fan blanks from locations 1 and 2 For fan location and numbering information see Hot plug fans on page 18 or the label attached to the chassis next to the fans Este Hardware options installation 36 14 15 16 17 18 19 20 Install the fans into locations 1 and 2 Install the access panel on page 21 Install the server into the rack Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Memory options iy IMPORTANT This server does not support mixing LRDIMMs or RDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server can support
110. ssor socket cover for future use Z CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts Hardware options installation 33 8 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED 9 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket Z CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket CAUTION Close and hold down the processor cover socket while closing the processor locking levers The levers should close without resistance Forcing the levers closed can damage the processor and socket requiring system board replacement Hardware options installation 34 10 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket CAUTION Close and hold down the processor cover socket while closing the proce
111. the drives and the internal system components to cool before touching them Z CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To remove the component 1 Power down the server on page 20 Extend the server from the rack on page 20 Open or unlock the locking latch slide the access panel to the rear of the chassis and remove the access panel Install the access panel 1 Place the access panel on top of the server with the hood latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 in Push down on the hood latch The access panel slides to a closed position Tighten the security screw on the hood latch Remove the hot plug fan To remove the component 1 Do one of the following o Extend the server from the rack on page 20 Operations 21 o Remove the server from the rack on page 21 2 Remove the access panel on page 21 3 Remove the fan Z CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage We IMPORTANT For optimum cooling install fans in all primary fan locations For more information refer to the fan locations table To replac
112. the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Processor and fan option The server supports single processor and dual processor operations CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number We IMPORTANT If installing a processor with a faster speed update the system ROM before installing the processor To install a processor 1 Power down the server on page 20 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 4 Remove the access panel on page 21 Remove the processor blank Hardware options installation 32 6 Open each of the processor locking levers in the order indicated in the following illustration and then open the processor retaining bracket 7 Remove the clear processor socket cover Retain the proce
113. vis 6 Install the universal media bay option o 4 LFF optical drive Hardware options installation 52 7 Route the cables along the edge of the system board and then connect the cables to the system board o 4IFF VGA USB connections Hardware options installation 53 Connect the VGA USB cable to the Front VGA USB connector toward the rear of the system board Edet se tE ut FAR R R BBEOHHBONEOEEENNTAINN EK a al o ALFF optical drive connection Connect the SATA optical cable to the SATA optical storage drive connector 8 Install the access panel on page 21 9 Slide the server into the rack 10 Connect all power cords to the server and then power up the server Full height PCle x16 riser cage assembly option Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD Hardware options installation 54 1 Back up all server data Power down the server on page 20 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 21 For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system Remove the access

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