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Installation Manual

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1. Install a hub compatible with HPoE when using an HPoE system Unit mm inches Installation Do not grasp the camera head when carrying the camera Do not turn the camera head manually Doing so will likely result in the camera malfunctioning Turn off the power of the camera before installing it Install the camera to a horizontal place If you have to install the camera to an incline make sure the incline is within 15 to the horizontal level to ensure the turning performance of the camera Installing the Camera on a Ceiling D Use the supplied ceiling bracket to install the camera The ceiling bracket is attached to the camera unit Remove it before installing e If you attach the camera in a high location such as wall or ceiling etc entrust the installation to an experienced contractor or installer If you install the camera in a high location ensure that the ceiling is strong enough to withstand the weight of the camera plus mounting brackets and screws and then install the camera securely If the ceiling is not strong enough the camera may fall and cause serious injury To prevent the camera from falling make sure to attach the built in wire rope If you attach the camera to the ceiling check periodically at least once a year to ensure that the connection has not loosened If conditions warrant make this periodic check
2. Printed side of SD memory card 2130 5 s 3 Screw hole 40 1 s Cable hole Unit mm inches How to install 1 Align the triangular Camera When installing the ceiling bracket 0147 4 5 7 s _ A A gt When installing the bracket Pp uo x U Ea SIS vic PAES Y e m zig N c Cc olg EIR S ZIN slo in Oo D2 a lo OV Celing bracket j WL Unit mm inches a 85 7 3 3 s 83 5 3 9 32 Hole 13 04 5 7 16 How to remove the camera 1 Loosen and remove the two screws on both sides of the camera unit 2 Rotate the camera unit in a counterclockwise direction and remove it from the ceiling bracket 3 Disconnect the cables Although you can disconnect the cables while the camera unit is hanging from the ceiling bracket with the help of the rope be sure not to put additional pressure on the unit 4 Unhook the built in wire rope from the ceiling bracket and dismount the camera unit Always hold the camera when you dismount the camera unit This will prevent any risk of the camera falling Install the camera with its head facing upward Follow the same steps as in Installing the Camera on a Ceiling when installing or removing the camera Be sure to place the c
3. condensation disappears Data and security e Since the service is Internet based there is a risk that the image or audio you are monitoring can be viewed or used by a third party via the network You should keep in mind that the images or audio you are monitoring may be protected by privacy and other legal rights and the responsibility for making sure you are complying with applicable laws is yours alone Access to the images and audio is protected only by a user name and the password you set up No further authentication is provided nor should you presume that any other protective filtering is done by the service SONY IS NOT RESPONSIBLE AND ASSUMES ABSOLUTELY NO LIABILITY TO YOU OR ANYONE ELSE FOR SERVICE INTERRUPTIONS OR DISCONTINUATIONS OR EVEN SERVICE CANCELLATION THE SERVICE IS PROVIDED AS IS AND SONY DISCLAIMS AND EXCLUDES ALL WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO THE SERVICE INCLUDING BUT NOT LIMITED TO ANY OR ALL IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR THAT IT WILL OPERATE ERROR FREE OR CONTINUOUSLY Always make a test recording and verify that it was recorded successfully SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF FAILURE OF THIS UNIT OR ITS RECORDING MEDIA EXTERNAL STORAGE SYSTEMS OR ANY OTHER MEDIA OR STORAGE SYSTEMS TO RECORD CONTENT OF ANY TYPE Always verify that the unit is operating properly befo
4. may appear flawless but the components may have deteriorated over time which may cause a malfunction or accident For details please consult the store of purchase or an authorized Sony dealer
5. more frequently Before installation Decide the direction in which the camera will shoot before making holes for wiring and screw holes Push down the perforated tab to bundle the cables from the side of the camera For details see Cable cover in Location and Function of Part Installing directly on a ceiling Using the supplied template make a hole for the wiring 940 mm 1 s inches Determine the location of the three screw holes for attaching the ceiling bracket c Using the existing junction box Attach the ceiling bracket to the junction box Screws for this operation are not supplied Attach the ceiling bracket in a manner that the triangular A mark faces the front side of the camera Fixing screws Required screws not supplied vary in accordance with the location or material of the installation For steel Fix with M4 screws and nuts For wood Fix with tapping screws nominal diameter 4 A material thickness of 15 mm 32 inches or more is necessary For a concrete wall Fix with dry bit or plug bolts For a junction box Fix with screws that accommodate the screw holes in the junction box Use the appropriate screws in accordance with the condition and material of the location site Otherwise the ceiling unit may fall and cause serious injury How to install 1 Put the built in wire rope on the hook in the ceiling bracket B 1 2 Connect the cables Although you can connect th
6. 4 282 057 12 1 SONY Network Camera Installation Manual Before operating the unit please read this manual thoroughly and retain it for future reference IMPRELA SNC EP580 ER580 1080P SNC EP550 ER550 HD SNC EP521 ER521 SNC EP520 ER520 http www sony net 2011 Sony Corporation Printed in Japan 4282057120 Owner s Record The model and serial numbers are located on the bottom Record these numbers in the spaces provided below Refer to these numbers whenever you call upon your Sony dealer regarding this product Model No Serial No To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture To avoid electrical shock do not open the cabinet Refer servicing to qualified personnel only CAUTION This installation should be made by a qualified service person and should conform to all local codes WARNING A readily accessible disconnect device shall be incorporated in the building installation wiring WARNING for Installers only Instructions for installing the equipment on the ceiling After the installation ensure the connection is capable of supporting five times the weight of the equipment downwards CAUTION The rating label is located on the bottom CAUTION for LAN port For safety reason do not connect the LAN port to any network devices that might have excessive voltage The LAN port of this unit is to be connected only to the
7. al Connect to a commercially available speaker with a built in amplifier Built in wire rope The wire rope is used for fall prevention of the camera AC 24V power input terminal Use the provided AC power cable to connect to the 24 V AC power supply system NETWORK indicator green orange The indicator lights up or flashes when the camera is connected to the network The indicator is off when the camera is not connected to the network When 100BASE TX is connected the indicator turns green When 10BASE T is connected the indicator turns orange POWER indicator green When the camera receives power a system check is run internally in the camera The indicator lights up when the camera is operating normally 1 0 Input Output port Provides two sensor inputs and one alarm outputs Pin No Pin name Alarm In 2 GND Alarm In 1 GND Alarm Out Alarm Out AlnjiR wlnNn For details about functions and settings see the user s guide in the supplied CD ROM Reset switch The camera can also be reset to the factory setting by turning on the power while pressing the reset switch with a needle paper clip Cable cover Push down the perforated tab to bundle the cables from the side of the camera continued on the reverse side Push down the perforated tab when bundling the cables from the side of the camera I NETWORK POWER Product specifications label
8. amera securely to prevent it from falling By default the images from the camera are displayed normally when the camera is installed on the ceiling To display the images from the camera in correct way when you place the camera on the desk top use the E flip function For the setting of the E flip function see the User s Guide stored in the supplied CD ROM Connecting to the Network E Connect the LAN port of the camera unit to a router or hub in the network using the network cable straight not supplied To connect to a computer Connect the LAN port of the camera unit to the network connector of a computer using the network cable cross not supplied Video S N Lens Focus length Maximum relative aperture Minimum object distance Mechanism Pan Tilt Interface Network port I O port SD memory card slot Microphone input Line output Others Power supply Power consumption Operating temperature Storage temperature Operating humidity Storage humidity 50 dB Gain 0 dB SNC EP580 ER580 f 4 7 to 94 0 mm SNC EP550 ER550 f 3 5 to 98 0 mm SNC EP521 EP520 ER521 ER520 f 3 4 to 122 4 mm SNC EP580 ER580 F1 6 to F3 5 SNC EP550 ER550 F1 35 to F3 7 SNC EP521 EP520 ER521 ER520 F1 6 to F4 5 320 mm SNC EP580 EP550 EP521 EP520 340 SNC ER580 ER550 ER521 ER520 360 endless rotation Maximum speed 300 s SNC EP580 EP550 EP521 EP520 105 SNC ER580 ER550 ER521 ER520 210 with auto invert
9. corporated in the United States and or other countries This product is equipped with a Smartphone viewer With Smartphone viewer you can display an image from a network camera pan tilt and zoom that camera on your smartphone For more details see Smartphone viewer User s Manual at the following URL http www sony net ipela snc Location and Function of Part Lens Camera head LAN network port RJ45 Connect to a 10BASE T or 100BASE TX network using a network cable UTP category 5 When using an HPoE system to operate the camera connect a power feeding device to this port For details refer to the instructions manual of the power feeding device HPoE High Power over Ethernet IEEE802 3at compliant Product specifications label Model names and rated specifications are labeled SD memory card slot This slot is used for an optional SD memory card Images captured by the camera can be stored into an inserted memory card Be sure that the printed side of a memory card and the product specifications label face in the same direction and then insert the card firmly into the slot ED This unit only supports memory card formats compatible with the SD SDHC standards For information about Sony approved SD memory cards contact your authorized Sony dealer O microphone input terminal minijack monaural Connect a commercially available microphone lt line output terminal minijack monaur
10. devices whose power feeding meets the requirements for SELV Safety Extra Low Voltage and complies with Limited Power Source according to IEC 60950 1 Power Supply The SNC EP580 EP550 EP521 EP520 ER580 ER550 ER521 ER520 operates on 24V AC Caution for U S A and Canada Use a Class 2 power supply which is UL Listed in the U S A or CSA certified in Canada Caution for other countries Use a power supply rated 24 V AC which meets the requirements for SELV Safety Extra Low Voltage and complies with Limited Power Source according to IEC 60950 1 Use IEEE802 3at standard compliant devices For the customers in the U S A This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area i
11. e cables while the camera unit is hanging from the ceiling bracket with the help of the rope be sure not to put additional pressure on the unit 3 Align the triangular A mark on the camera with the diamond shaped lt mark on the ceiling bracket and then attach the camera unit into the bracket B 2 4 Rotate the camera unit in a clockwise direction 5 Attach the camera unit to the ceiling bracket by fixing two screws at both sides of the unit 6 Attach the cable cover Use the supplied screws to install the unit Using other screws may cause damage inside the unit HPoE If you use this camera by feeding power to the LAN port use the HPoE power feeding device Connecting to a 24 V AC power source supply Connect the 24 V AC power supply system to the power input terminal of the camera Use a 24 V AC power source isolated commercial power supply The usable voltage range is as follows 24V AC 21 6 to 26 4V Use a UL cable VW 1 style 10368 for 24 V AC connection Recommended power cable 24V AC Cable AWG 24 22 20 Maximum cable length m feet 11 36 1 19 62 3 28 91 9 Connecting to the power supply equipment pursuant to IEEE802 3at The power supply equipment pursuant to IEEE802 3at supplies the power through the LAN cable For details refer to the Instruction Manual of the equipment Connecting the I O Cable Wiring diagram for sensor input Mechanical switch open c
12. function Maximum speed 300 s 10BASE T 100BASE TX auto negotiation RJ 45 Sensor input x 2 make contact Alarm output x 1 24V AC DC 1A mechanical relay outputs electrically isolated from the camera Minijack monaural Plug in power supported rated voltage 2 5 V DC Recommended load impedance 2 2 kohms Minijack monaural Maximum output level 1 Vrms 24V AC 10 50 Hz 60 Hz IEEE802 3at compliant HPoE system Max 25 W 5 C to 50 C 23 F to 122 F activation temperature range 0 C to 50 C 32 F to 122 F 20 C to 60 C 4 F to 140 F 20 to 80 20 to 95 Dimensions Diameter Height 2147 4 mm x 190 9 mm 05 7 s inches x A mark with the 7 s inches When installing the ceiling bracket front side of the not including the projecting parts camera when using Connecting the Power Source E Mass Approx 1 7 kg 3 Ib 12 oz including ceiling a junction box The following two methods are available for connecting to a power source bracket e 24VAC Supplied accessories Ceiling bracket 1 Screws 2 Ceiling bracket Ceiling Screw supplied Align the triangular A mark on the camera with the diamond shaped lt gt mark on the ceiling bracket SD memory Mic Audio card Input Output 24V AC 10BASE T 100BASE TX Network cable straight not supplied I O cable
13. not responsible for damages or lost profit caused by lost data Camera settings DynaView WDR is not available when the slow shutter is used The exposure compensation function is not available when DynaView WDR is used Phenomena Specific to Image Sensors The following phenomena that may occur in images are specific to image sensors They do not indicate a malfunction White flecks Although the image sensors are produced with high precision technologies fine white flecks may be generated on the screen in rare cases caused by cosmic rays etc This is related to the principle of image sensors and is not a malfunction The white flecks especially tend to be seen in the following cases when operating at a high environmental temperature when you have raised the gain sensitivity when using the slow shutter Vertical smear SNC EP521 EP520 ER521 ER520 When an extremely bright object such as a strong spotlight or flashlight is being shot vertical tails may be produced on the screen or the image may be distorted Aliasing When fine patterns stripes or lines are shot they may appear jagged or flicker About the Supplied Manuals Installation Manual this document This Installation Manual describes the names and functions of parts and controls of the Network Camera gives connection examples and explains how to set up the camera Be sure to read the Installation Manual before operating User
14. ollector output device Camera inside Outside 3 3V 10 kohms 2 2 kohms l 3 or 1 pin Alarm Input 1 or 2 Mechanical switch or 2 or 4 pin GND GND GND GND 1 Wiring diagram for alarm output Open collector output device Camera inside Outside 24V DC 5 pin Alarm Output Magnet relay 24V AC 24V DC 1 A or less 6 pin Alarm Output Circuit example GND Compression Video compression format JPEG MPEG4 H 264 Audio compression format G 711 G 726 40 32 24 16 kbps Maximum frame rate 30 fps Camera Image device SNC EP580 ER580 1 2 8 type Exmor CMOS SNC EP550 ER550 1 4 type Exmor CMOS SNC EP521 EP520 ER521 ER520 1 4 type interline transfer CCD Internal SNC EP580 ER580 1 7 Ix Shutter speed 1 30 sec Exposure Full auto 5OIRE IP SNC EP550 ER550 1 0 Ix Shutter speed 1 60 sec Exposure Full auto 5OIRE IP SNC EP521 ER521 1 4 Ix Shutter speed 1 50 sec Exposure Full auto 5OIRE IP SNC EP520 ER520 1 4 Ix Shutter speed 1 60 sec Exposure Full auto 5OIRE IP Synchronising Minimum illumination Installation manual 1 set CD ROM User s Guide supplied programs 1 Template 1 24 V AC connector 1 I O connector 1 Design and specifications are subject to change without notice Recommendation of Periodic Inspections In case using this device over an extended period of time please have it inspected periodically for safe use It
15. ra Power supply The power is supplied via a network cable when the camera operates using HPoE High Power over Ethernet Use STP UTP Category 5 network cable Using a damaged network cable may cause a risk of fire or electric shock Transportation e Always turn off the power when carrying When transporting the camera repack it as originally packed at the factory or in materials of equal quality Cleaning e Use a blower to remove dust from the lens e Use a soft dry cloth to clean the external surfaces of the camera Stubborn stains can be removed using a soft cloth dampened with a small quantity of detergent solution then wipe dry Do not use volatile solvents such as alcohol benzene or thinners as they may damage the surface finishes Please consult the store of purchase or authorized Sony dealer if there were troubles and anomalies Note on laser beams Laser beams may damage image sensors You are cautioned that the surface of image sensors should not be exposed to laser beam radiation in an environment where a laser beam device is used SD card Data written in the SD card may be damaged or erased in the following cases The SD card is taken out of this unit or this unit is turned off while the SD card is being accessed The SD card has reached the end of its service life e The SD card has become damaged by dropping etc The SD card is not installed in this unit properly Sony is
16. re use SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF THE LOSS OF PRESENT OR PROSPECTIVE PROFITS DUE TO FAILURE OF THIS UNIT EITHER DURING THE WARRANTY PERIOD OR AFTER EXPIRATION OF THE WARRANTY OR FOR ANY OTHER REASON WHATSOEVER If you lose data by using this unit SONY accepts no responsibility for restoration of the data Personal information The images taken by the system using this device can identify individuals and thus they fall under personal information stipulated in the Act on the Protection of Personal Information Please handle the video data appropriately according to law Information recorded using this product may also be personal information Upon disposal transfer repair or any other occasion where this product or storage media is passed on to a third party practice due care in its handling Operating or storage location Avoid operating or storing the camera in the following locations Extremely hot or cold places Exposed to direct sunlight for a long time or close to heating equipment e g near heaters Close to sources of strong magnetism Close to sources of powerful electromagnetic radiation such as radios or TV transmitters Locations subject to vibration or shock Humid or dusty locations Locations exposed to rain Ventilation To prevent heat buildup do not block air circulation around the came
17. s Guide stored in the CD ROM The User s Guide describes how to set up the camera and how to control the camera via a Web browser After installing and connecting the camera correctly operate referring to this User s Guide Using the CD ROM Manuals The supplied CD ROM disc includes the User s Guides for this unit Japanese English French German Spanish Italian and Chinese versions in PDF format Preparations Adobe Reader Version 6 0 or higher must be installed on your computer in order to use the User s Guide stored in the CD ROM disc If Adobe Reader is not installed it may be downloaded from the following URL http www adobe com Reading the manual in the CD ROM 1 Insert the CD ROM in your CD ROM drive A cover page appears automatically in your Web browser If it does not appear automatically in the Web browser double click on the index htm file on the CD ROM Select and click on the manual that you want to read This opens the PDF file of the manual Clicking an item in the Table of Contents allows you to jump to the relevant page The files may not be displayed properly depending on the version of Adobe Reader In this case install the latest version which you can download from the URL mentioned in Preparations above e If you have lost or damaged the CD ROM you can purchase replacement Contact your Sony service representative N Adobe and Acrobat Reader are trademarks of Adobe Systems In
18. s likely to cause harmful interference in which case the user will be required to correct the interference at his own expense You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment All interface cables used to connect peripherals must be shielded in order to comply with the limits for a digital device pursuant to Subpart B of Part 15 of FCC Rules For the customers in Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada For the customers in Europe The manufacturer of this product is Sony Corporation 1 7 1 Konan Minato ku Tokyo Japan The Authorized Representative for EMC and product safety is Sony Deutschland GmbH Hedelfinger Strasse 61 70327 Stuttgart Germany For the customers in Europe Australia and New Zealand WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures In the case that interference should occur consult your nearest authorized Sony service facility This apparatus shall not be used in the residential area ATTENTION The electromagnetic fields at the specific frequencies may influence the picture of this unit Before Use If you find condensation when you open the package turn on the power after the

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