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Gxv3275 Administration guide

1. Firmware Version 1 0 3 6 Lues Innovative IP Voice amp Video 2 Grammar x any digit from 0 9 a Xx or xx at least 2 digit numbers b xx only 2 digit numbers c exclude d 3 5 any digit of 3 4 or 5 e 147 any digit of 1 4 or 7 lt 2 011 gt replace digit 2 with 011 when dialing the OR operand h add to the dialing number Q e Example 1 369 11 1617xxxxxxx Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 e Example 2 1900x lt 1617 gt XXXXXXX Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allow any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR allow any length of numbers with leading digit 2 replacing the 2 with 011 when dialed 3 Default Outgoing x x x xx x Allow any number of digits OR any number with a leading OR any number with a leading OR any number with a leading followed by a 2 digits number and a To dial from keypad press on 0 until appears on LCD Example of a simple dial plan used in a Home Office in the US 1900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e 1900x prevents dialing any number started with 1900
2. Recovery Version Boot Version Kernel Version Android Version System Up Time Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video The type of NAT connection used by the phone The product model of the phone The hardware version number The product part number The firmware version ID This is the main software release version which is used to identify the software system of the phone The recovery image version The booting code version The kernel version The Android OS version 4 2 2 The system up time since the last reboot GXV3275 Administration Guide Page 41 of 103 dstream Innovative IP Voice amp Video ACCOUNT PAGE DEFINITIONS The GXV3275 has six lines that can be configured to accommodate 6 independent SIP accounts Each SIP account has an individual configuration page ACCOUNT GENERAL SETTINGS This field indicates whether the account is active The default value for Account Active the IPVideoTalk account Account 6 is Yes and the default value for the first five accounts is No It is used to configure the name associated with each account to be displayed on the LCD Account Name It is used to configure the URL or IP address and port of the SIP server This should be provided by VolP service providers ITSP SIP Server It is used to configure the user account information provided by your SIP User ID VoIP service provider ITSP It s usually in the form of
3. Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video It is used to configure the IP address or the Domain name of the Primary Outbound Proxy Media Gateway or Session Border Controller It s used by the phone for Firewall or NAT penetration in different network environments If a symmetric NAT is detected STUN will not work and ONLY an Outbound Proxy can provide a solution It is used to configure the IP address or the Domain name of the Secondary Outbound Proxy Media Gateway or Session Border Controller The phone system will try to connect the Secondary outbound proxy only if the primary outbound proxy fails It is used to set which DNS service will be used to lookup IP address for SIP server s hostname It can be selected from the dropdown list e A Record e SRV e NATPTR SRV If it needs DNS SRV resource which DNS server response more than one result it should be set to SRV or NATPTR SRV The default setting is A Record It is used to configure which NAT traversal mechanism will be enabled on the phone system It can be selected from the dropdown list e NAT NO e STUN e Keep alive e uPnP e Auto e VPN If the outbound proxy is configured and used it can be set to NAT NO If set to STUN and STUN server is configured the phone system will periodically send STUN message to the SUTN server to get the public IP address of its NAT environment and keep the NAT port open STUN will not work
4. lt is used to define the Layer 3 packet s QoS parameters for H 264 messages in decimal pattern This value is used for IP Precedence Diff Serv or MPLS The default setting is 48 which is equivalent to the DSCP name constant CS6 It is used to define the VLAN Identifier of the Layer 2 frames The default value 0 which means the frame does not belong to any VLAN It is used to define the Priority Code Point within a Layer 2 frame header The valid range from 0 to 7 The Default value is 0 which is equivalent to the Routine class for the Class of Service It is used to define the VLAN Identifier of the Layer 2 frame for PC port This tags the VLAN tag value on the target address received from the LAN port of the phone then sends the value to the device connected to the PC port Note VLAN tag value on the device connected to the PC port should be the same as the VLAN tag value assigned to the PC port here It is used to define the Priority Code Point within a Layer 2 frame header for PC port It is used to enable and define the PC port mode If it is set to Mirrored the traffic in the LAN port will go through PC port as well and packets can be captured by connecting a PC to the PC port The default setting is Enabled It is used to configure the User Agent URI to download phonebook and screensaver files It is used to enable and select the 802 1x mode for the phone system The supported 802 1x modes are e EAP MD5 e EAP
5. ADVANCED SETTING MPK GENERAL SETTINGS FOR MPK APP 67 ADVANCED SETTING MPK LCD SETTINGS FOR MPK APP 68 MAINTENANCE PAGE DEEINATION AAA 69 MAINTENANCE NETWORK SETTINGS rerrnvvnnvvevnvevnrevnrevvrrrerrrerrrersrrvvrsnvvnnvennvversrernrersrerrrereverer 69 MAINTENANCE WI FI GET TINGG anaa anniina aiii a aa ae 72 MAINTENANCE TIME SETTINGS sisisi inenen ia aai aai 72 MAINTENANCE WEB SSH ACCESS 73 MAINTENANCE UPGRADE venuvenevrnevvrnnvvnnvvnnvvnnvvevnvevnrennrervrererenerrnersrrevvsnvesnvesnvessvnerneevnressrerverern 73 MAINTENANGE SYSLOG erriren tes bensszescgesadsevsbcersoetietdaateneesbscediats inde added 77 MAINTENANCE LOGCAT nyrsio REESEN 77 MAINTENANCE DEBUG zirri ean E E ENEA EA EENE AE E aa 77 MAINTENANCE LANGUAGE rarrruverevvrrvvvrnvvrnvvenvvevnversrevsrerrrnrerrnerrrersrsvvessvesnvesnvvessrerneesnreesrereverere 78 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 2 of 103 dstream Innovative IP Voice amp Video NNN 78 MAINTENANCE CONTACTS eer 78 VANG EE EEE 82 EN Ear 84 MAINTENANCE DEVICE MANAGER 86 UPGRADING AND PROVISIONING rennnnnnnnnnnnnnvnvnnnnennnnnnnnnnnnnnvnvnnevnnennnne 89 UPGRADE AND PROVISIOING CONEIGURATION EEN 89 UPLOAD FIRMWARE LOCALLY EEE EE NE ENER 90 UPGRADE VIA SD CARD EE 91 NO LOCAL FIRMWARE Eee Jade 92 PROVISIONING AND CONFIGURATION FILE DOWNLOAD 92 BACKUP EN EN teaiic oases tates reetdes 93 GENERATE BACKUP Earl 93 RESTORE FROM BACKUP FILE siscusssavsscsssvasssesessuesssvsisestovespsstestd
6. But this missed call record will be saved to remind users The default setting is No It is used to enable the QWERTY soft keyboard in the phone app dialer page If it is set to Yes the soft keyboard will pop up by tapping the input box The default setting is No Display Soft Keyboard It is recommended to disable the dial plan of the dial page on the Account Settings page or the call may fail if dial characters not conform to the dial plan It is used to force the phone system to enter the dialer page on the E LCD screen If it is enabled the phone LCD will display the dialer Dialer Interface Priority i interface automatically from LCD screen idle mode screen saver Display mode or screen sleep mode It needs coordinate with Dialer Interface Display Interval setting The default setting is No It is used to configure the timer for the Dialer Interface Priority Display The timer will be started from the LCD screen goes to idle mode screen saver mode or screen sleep mode If the Dialer Interface Priority Display feature is enabled the phone LCD will display the Dialer Interface Display dialer interface automatically from LCD screen idle mode screen Interval m saver mode or screen sleep mode after the timer expired If it is configured with 0 the phone LCD screen will display the dialer interface when user wakes up the phone from the screensaver mode or screen sleep mode whatever the last apps is running
7. Clear the SD Card if you would like to delete all the picture videos and other files from the SD card storage on the GXV3275 Factory Reset F Clear the SD card Reset Figure 26 GXV3275 Web GUI Factory Reset 3 Adialog box will pop up to confirm factory reset 4 Click OK to restore the phone to factory settings Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 100 of 103 dstream Innovative IP Voice amp Video Factory reset will erase all your settings and will reboot the device are you sure to continue OK Cancel Figure 27 GXV3275 Web GUI Confirm Factory Reset RESTORE TO FACTORY DEFAULT VIA HARD KEYS If users could not access web GUI for factory reset or when the GXV3275 cannot bootup follow the steps below to reset the GXV3275 via LCD keys 1 Power cycle the GXV3275 and the 5 LCD keys on the bottom of the screen will light up 2 Wait for the LCD keys light to turn off 3 Once the light is off immediately press and hold both keys c the second LCD key from the left and the fourth LCD key from the left at the same time Release the keys when the LCD screen display Factory reset please wait 5 The GXV3275 will reboot with factory default settings SAFE MODE The GXV3275 allows users to enter safe mode by pressing the Menu button during bootup Before entering the safe mode please power cycle the phone and when the plain text GRANDSTREAM shows up
8. No It is used to decrypt the XML configuration file which is encrypted by OpenSSL The default setting is keep this field blank It is used to set if the phone system includes the credential information GXV3275 Administration Guide Page 73 of 103 Authentication Information HTTP HTTPS User Name HTTP HTTPS Password Upgrade Via Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix mDNS Override Server DHCP Option 66 Override Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video in the HTTP HTTPS request messages to download the cfg xml file If it is set to Yes the credential information will always be included in the HTTP HTTPS messages regardless the server s challenge The default setting is No lt is used to type the user name for HTTP HTTPS server authentication lt is used to type the password for HTTP HTTPS server authentication It is used to set the upgrading protocols for the phone system It can be selected from TFTP HTTP HTTPS and Manual Upload If Manual Upload is selected it can upload the firmware file via the browser It is used to define the server path for upgrading the firmware It allows to be different from the Config Server Path It is used to define the server path for upgrading the configuration file It allows to be different from the Firmware Server Path It is used t
9. The default setting is Name It is used to set if the system displays name from server side The default setting is No GXV3275 Administration Guide Page 68 of 103 ndstream Innovative IP Voice amp Video MAINTENANCE PAGE DEFINATION MAINTENANCE NETWORK SETTINGS Address Type DHCP Host name Option 12 DHCP Vendor Class ID Option 60 IP Address Subnet Mask Default Gateway DNS Server 1 DNS Server 2 PPPoE Account ID PPPoE Password Alternate DNS Server Second Alternate DNS Server Enable LLDP Layer 3 QoS for SIP Firmware Version 1 0 3 6 It is used to configure the appropriate network settings on the phone Users could select from DHCP Static IP or PPPoE Point to point Protocol over Ethernet By default it is set to DHCP It is used to configure the name of the client in the DHCP request It is optional but may be required by some Internet Service Providers lt is used to configure the vendor class ID header in the DHCP request The default setting is Grandstream GXV3275 It is used to configure the phone s static IP address if the static IP is used It is used to configure the network s subnet mask if the static IP is used It is used to configure the network s gateway address if the static IP is used It is used to configure the primary DNS IP address if the static IP is used It is used to configure the secondary DNS IP address if the static IP is used It i
10. Yes only the SIP requests from saved servers will be accepted and the SIP requests from the unregistered server will be rejected The default setting is No It is used to define an estimate of the round trip time of transactions between a client and server If no response is received in T1 the figure will increased to 2 T1 and then 4 T1 The request re transmit retries would continue until a maximum amount of time define by T2 The default setting is 0 5 sec It is used to define the maximum retransmit time of any SIP request messages excluding the SIP INVITE message The re transmitting and doubling of T1 continues until it reaches the T2 value The default setting is 4 sec It is used to define the amount of time that the server transaction can remain when unreliable response 3xx 6xx received The valid value is 0 64 seconds The default value is 0 It is used to set if the phone system will remove outbound proxy URI from the Route header This is used for the SIP Extension to notify the SIP server that the device is behind a NAT Firewall If it is set to Yes it will remove the Route header from SIP requests The default setting is No It is used to set if the phone system will check the domain certificates if TLS TCP is used for SIP Transport The default setting is No It is used to paste the domain certification in this filed if the Check Domain Certificate is set to Yes It is used to set if the phone
11. amp Video amp cn telephoneNumber returns all the records with the cn field starting with the entered prefix and telephoneNumber field set It is used to configure the filter used for number lookups Examples telephoneNumber Mobile returns all records which has the telephoneNumber or Mobile field starting with the entered prefix amp telephoneNumber cn returns all the records with the telephoneNumber field starting with the entered prefix and cn field set It is used to configure the filter used for mail lookups Example mail It is used to configure the entry information to be shown on phone s LCD Up to 3 fields can be displayed Example cn sn YtelephoneNumber It is used to configure the maximum number of results to be returned by the LDAP server If set to 0 server will return all search results The default setting is 50 It is used to configure the interval in seconds for the server to process the request and client waits for server to return The default setting is 4000 seconds It is used to set if allow the phone system to do the LDAP number searching when making outgoing calls The default setting is No It is used to set if allow the phone system to do LDAP number searching for incoming calls The default setting is No For more information on how to configure LDAP on GXV3275 please refer to the GXV3275 LDAP Configuration Guide in the following link htt
12. amp Video CHANGE LOG This section documents significant changes from previous versions of GXV3275 user manuals Only major new features or major document updates are listed here Minor updates for corrections or editing are not documented here FIRMWARE VERSION 1 0 3 6 e Add Fullscreen Video Calling PERSONALIZED ACCOUNT e Add ICE Contacts MAINTENANCE CONTACTS e Add Session Expiration ACCOUNT SIP SETTINGS e Add Caller ID display ACCOUNT SIP SETTINGS e Add SIP timer D interval ACCOUNT SIP SETTINGS e Add Check Domain Certificate ACCOUNT SIP SETTINGS e Add Disable DialPlan ACCOUNT CALL SETTINGS e Add Multiply Server Mode Group ACCOUNT CALL SETTINGS e Add DND Call Feature On ACCOUNT CALL SETTINGS e Add DND Call Feature Off ACCOUNT CALL SETTINGS e Add Programmable keys ACCOUNT CALL SETTINGS e Add Display Soft Keyboard ADVANCED SETTINGS CALL FEATURES e Add BS Contacts Hits MAINTENANCE BROADSOFT e Add BS Contacts Order MAINTENANCE BROADSOFT e Delete Handset TX Gain dB MAINTENANCE DEVICE MANAGER e Delete Handset RX Gain dB MAINTENANCE DEVICE MANAGER FIRMWARE VERSION 1 0 1 54 e Added Hide LDAP Contacts e Added Hide Local Call History e Added BS Call Log Update Interval e Added SRTP Encryption Bit e Added BroadWorks Xsi features e Added Enable Function for Incoming Call FIRMWARE VERSION 1 0 1 39 e Added Check SIP User ID for Incoming INVITE setting e Added Only Accept SIP Requests fr
13. remote party during an audio call It can be selected from the dropdown list e prompt A message will be prompted if a video request is received Users can select Yes to establish video or No to reject the request e accept Video request will be accepted automatically and video will be established D deny Video request will be rejected automatically e The default setting is prompt It is used to configure the digits prepended to the dialed number It is set to enable disable the Dialplan mechanism for different cases If the specific case is checked the Dialplan mechanism will be disabled e Dial Page It controls the pattern of dialing numbers from the keypad phone app and account widget H Contact It controls the pattern of dialing numbers from local LDAP and Broadsoft contacts H Incoming call history It controls the pattern of dialing numbers from inbound call logs H Outgoing Call History It controls the pattern of dialing numbers from outbound call logs e MPK amp Click2Dial It controls the pattern of dialing numbers from MPK app and the link on the webpage The default setting is unchecking all the cases It is used to configure the dial plan to establish the expected number and pattern of digits for a telephone number This parameter configures the allowed dial plan for the phone Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d GXV3275 Administration Guide Page 54 of 103
14. 14 11 23 45 694KB 7 system apps 0 third party apps Figure 19 GXV3275 Backup 3 Tap on icon g to select the applications to be backed up Backup WV System Apps 7 7 Figure 20 Select Backup Applications 4 Tap on Backup to start generating the backup file 5 The backup file can be accessed from Backup application If users touch and press on the backup file Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 94 of 103 dstream Innovative IP Voice amp Video for about 2 seconds until the checkbox displays users can then share the backup file by tapping on or delete the file by tapping on fi 6 Or users can go to FileManager gt Internal Storage gt Backup to retrieve the backup files RESTORE FROM BACKUP FILE 1 Open Backup application by tapping on icon from phone s menu or desktop 2 A list the previous backup files will be displayed with backup date and time If the backup file you would like use is not displayed in the list tap on D to scan backup files from phone s storage 3 Tap on one of the backup file to select the applications to be restored from this backup Backup k E lt 5 11 35 gt System Apps 7 7 TA gt Third Party Apps 0 0 Figure 21 Select Backup Applications To Be Restored 4 Tap on Restore to start The LCD will show restore status Please wait until all the applications are completed or tap on Cancel to abort the restore process Firmware
15. A Warning Restoring the Factory Default Settings will delete all configuration information on the phone Please backup or print all the settings before you restore to the factory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VolP service provider There are two methods to restore the GXV3275 to the factory default settings 1 On GXV3275 idle screen press MENU button and tap on System settings Or go to onscreen MENU gt Settings 2 Tap on Advanced Settings gt Factory Reset the following figure will show Factory Reset fan GD 6 FO O 17 08 Factory reset will erase all your configurations OK Figure 24 GXV3275 LCD Factory Reset 3 Tap on Factory Reset a confirmation message will show Select Clear the SD Card if you would like to delete all the picture videos and other files from the SD card storage on the GXV3275 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 99 of 103 fream Innovative IP Voice amp Video Factory Reset Factory reset will erase all your configurations Do you want to restore factory Settings lA Clear the SD card Cancel Figure 25 GXV3275 LCD Confirm Factory Reset 4 Tap on OK to confirm RESTORE TO FACTORY DEFAULT VIA THE WEB GUI 1 Login GXV3275 Web GUI and go to Maintenance gt Upgrade page 2 Atthe bottom of the page click on the Reset button for Factory reset Select
16. Automatic Upgrade Automatic Upgrade Check Interval m Hour of the Day 0 23 Day of the Week 0 6 Firmware Upgrade and Provisioning Auto Reboot to Upgrade Without Prompt Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video to override the Config Server Path via the Option 66 header The phone system supports both TFTP and HTTP method via Option 66 The default setting is Yes It is used to set if the phone system allows the DHCP offer message to override the Config Server Path via the Option 120 header The default setting is Yes lt is used to set if the phone system will broadcast the SIP SUBSCRIBE message during booting up to allow itself to be discovered and be configured by the SIP platform The default setting is Yes It is used to set if and how often the phone system will check the server for new firmware and configuration file downloading It can be selected from e No e Check Every Day e Check Every Week e Check at a period of time The default setting is No It is used to configure how often the phone system will check the server for new firmware and configuration file downloading It only valid if the user select Check at a period of time in the Automatic Upgrade The default setting is 10080 namely 7 days It is used to define at which hour of the day they phone system will check the HTTP TFTP server for firmware upgrades or configurati
17. Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 56 of 103 ndstream Innovative IP Voice amp Video the feature will be enabled to recognize the local star code command Otherwise it will be disabled The default setting is No It is used to define the expiration timer in seconds for no key entry The dialed digit will be send out if no other digits entered within the set No Key Entry Timeout s period The default value is 4 seconds The valid range is from 1 to 15 This feature does not work if the dialer page is entered via the Account Widget on the phone Rina Ti t 5 It is used to define the expiration timer in seconds for the rings with ing Timeout s no answer The default setting is 60 The valid range is from 10 to 300 It is used to set to categorize accounts in server mode groups The accounts in the same group will be combined as one and the account widget will display the Caller ID in the account with lowest ID The phone can answer any incoming calls to each account in groups If user makes an outbound call the phone system will use the lowest ID Mulituply Server Mode Group account by default If the account fails or SIP INVITE message is timeout the phone system will failover to the next account in the group with higher account ID If all the accounts are not available in the group the phone system will traverse all the accounts in the group and notify the end users the session is failed It is
18. Headset RX Gain dB e 46 e 12 e 18 e 24 The default setting is OdB It is used to set the Transmission Gain in 3 5mm earphone headset 3 5mm Earphone TX Gain channel It can be selected from the dropdown list dB e 0 e 6 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 87 of 103 ndstream e 6 The default setting is 0dB lt is used to set the Receive Gain in 3 5mm earphone headset channel It can be selected from the dropdown list 3 5mm Earphone RX Gain e 0 dB e 6 e 6 The default setting is 0dB It is used to set which type of head set is connected to the phone system It can be selected from the dropdown list e Normal Headset Headset Type e Plantronics EHS If a normal RJ11 headset is connected it should set to Normal Headset If a Plantronics EHS headset or Jabra EHS headset is used it should set to Plantronics EHS When headset is connected to the phone users could use the HEADSET button in two different modes 1 Default Mode e When the phone is in idle press HEADSET button to offhook the phone and make calls by using headset Headset icon will display on the top of the call screen in dialing talking status e When there is an incoming call press HEADSET button to pick the call by using headset e When there is an active call using headset press HEADSET button to hang up the call e When Speaker Handset is used in dialing talking status press Headset Key Mode HEADS
19. Inform Interval s Connection Request Username Connection Request Password Connection Request Port CPE Cert File CPE Cert Key MAINTENANCE CONTACTS ICE Contacts Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video from the web browser In the directory click on the name of the file to download it Note The trace files are saved in phone s internal storage Users can access or delete the trace files from LCD gt FileManager gt Internal Storage gt ppp directory It is used to select the language to display on the phone s LCD It is used to set if the phone system will enable the CPE WAN Management Protocol TR 069 The default setting is No It is used to configure the Auto Configuration Server s URI It is used to configure the username for the Auto Configuration authentication It is used to configure the password for the Auto Configuration authentication Enables periodic inform If set to Yes device will send inform packets to the ACS The default setting is No Sets up the periodic inform interval to send the inform packets to the ACS The user name for the ACS to connect to the phone The password for the ACS to connect to the phone The port for the ACS to connect to the phone The Cert File for the phone to connect to the ACS via SSL The Cert Key for the phone to connect to the ACS via SSL It is used to configure the emergency contact in logout mode If the
20. Key Mode BLF List Account Name UserlD Display Format Show DisplayName from Server Firmware Version 1 0 3 6 It is used to assign a function to the Multi Purpose Key in the MPK app The key mode options are e Speed Dial Press to dial the extension configured in UserID field e Busy Lamp Field BLF Monitor the extension status as configured in UserID field e Call Transfer Transfer the current active call to the extension configured in UserID field e Call Intercom Intercom paging to the extension configured in UserID field e Speed Dial via Active Account Similar to Speed Dial but it will dial based on the current active account For example if the phone is offhook and account 2 is active it will call the configured extension using account 2 e Dial DTMF Dial the DTMF digits filled in UserID field during a call e Call Park Configure the call park feature code to park or pick up the call It is used to display the configured MPK keys Users could change the keys order by selecting Up Down Check All or Delete It is used to selects the SIP Account assigned with the multi purpose keys It is used to configure the display name for the multi purpose key It is used to configure the UserID for the corresponding multi purpose key mode It is used to set the display format for the multi purpose keys Users could select display Name UserID or Name UserID Name is the one saved in phone contacts
21. MENU button and select WPS Pin Entry for an easy and secure Wi Fi network setup Once selected a randomly generated PIN number will show on the phone for you to enter it on your Wi Fi router The setup can take up to 2 minutes to complete and the phone should get network connection once done gt Wi Fi Direct This is to set up peer to peer connection between two Wi Fi Direct devices so that they can share data and sync files Press MENU button button and select Search for devices Then tap on the available peer device to initiate connection gt Advanced Settings Press MENU button and select Advanced Network Notification If enabled the phone will show notification on the top status bar indicating an open network is available By default it s enabled Avoid Poor Connections If enabled Wi Fi network won t be used unless the connection is good By default it s disabled MAC address This shows the MAC address of the phone IP address This shows the IP address of the phone from Wi Fi network For more information about how to use Wi Fi on the GXV3275 please refer to the following link http www grandstream com products gxv_series gxv3275 documents gxv3275 wifi guide pdf BLUETOOTH SETTINGS e Tap on Bluetooth to turn on off Bluetooth connection By default it s turned off e Tap on Bluetooth Settings to set up and manage Bluetooth connections This option is available only when Bluetooth is turned on Firmware Ve
22. Stand QoS Security Multi language Upgrade Provisioning Power and Green Energy Efficiency Firmware Version 1 0 3 6 Lues Innovative IP Voice amp Video RJ9 headset jack allowing EHS with Plantronics headsets 3 5mm stereo headset with microphone dual USB ports SD mini HDMI 2 function keys VOLUME 3 dedicated Android keys for HOME MENU and BACK Support for G 711p a G 722 wide band G 726 32 G 729 pending iLBC Opus pending in band and out of band DTMF In audio RFC2833 SIP INFO H 264 BP MP HP video resolution up to 720p HD frame rate up to 30 fps bit rate up to 2Mbps 3 way video conference anti flickering auto focus and auto exposure PIP Picture in Picture on screen display camera block still picture capture store video recording visual voice message indicator Hold transfer forward unconditional no answer busy call park pickup 6 way audio conference shared call appearance SCA bridged line appearance BLA virtual MPK downloadable phone book XML LDAP call waiting call history boss secretary virtual button flexible dial plan hot desking personalized music ringtones server redundancy amp fail over Skype Google Hangouts Microsoft Lync Web browser GoToMeeting Facebook Twitter Youtube news weather stock Internet Radio Pandora Last fm Yahoo Flickr Photobucket alarm clock Google calendar mobile phone data import export via Bluetooth etc API SDK a
23. TLS e EAP PEAP The default setting is Disable It is used to fill in the identity information for the selected 802 1x mode This setting will be displayed only if 802 1 X mode is enabled It is used to fill in the password for the selected 802 1x mode This GXV3275 Administration Guide Page 70 of 103 Key Password CA Certificate Client Certificate Private Key HTTP HTTPS Proxy Hostname HTTP HTTPS Proxy Port Bypass Proxy For Firmware Version 1 0 3 6 ndstream setting will be displayed only if the 802 1 X mode is enabled It is used to upload the CA Certificate file to the phone This setting will be displayed only if the 802 1 X mode is enabled It is used to load the Client Certificate file to the phone This setting will be displayed only if the 802 1 X TLS mode is enabled It is used to load the private key file to the phone This setting will be displayed only if the 802 1 X TLS mode is enabled It is used to configure the HTTP HTTPS proxy URI of the network Some of networks requires to go through a proxy to access to the Internet The default setting is keeping this field blank It is used to configure the HTTP HTTPS proxy port number of the network Some of networks requires to go through a proxy to access to the Internet The default setting is keeping this field blank It is used to define the specific URI that the phone can directly access to without HTTP HTTPS proxy If it is filled the phone wi
24. This parameter must be set to No for Direct IP Calling to work It will enable disable the phone system to omit the DTMF digits displaying from the LCD screen The default setting is No It will enable disable the phone system to omit the LDAP contacts will from LCD screen If it is enabled end user is not allowed to use it in the Contact app The default setting is No It will enable disable the phone system to omit the Local Call History will from LCD screen It only valid when the Broadsoft Xsi call logs feature is enabled If it is enabled end user will enter the Broadsoft Xsi call logs directly from the Call History app from the LDC screen The default setting is No It is used to specify how often the phone system sends HTTP HTTPS query to the BroadWorks Xsp server to update the BroadWorks Call History The default setting is 1800 seconds It is used to specify how often the phone system will send a Binding Request packet to the SIP server in order to keep the ping hole on the NAT router to open The default setting is 20 seconds The valid range is from 10 to 160 GXV3275 Administration Guide Page 61 of 103 STUN Server Use NAT IP SIP TLS Certificate SIP TLS Private Key SIP TLS Private Key Password Firmware Version 1 0 3 6 Lues Innovative IP Voice amp Video It is used to configure the URI of STUN Simple Traversal of UDP for NAT server The phone system will send STUN Binding Request packet t
25. Version 1 0 3 6 GXV3275 Administration Guide Page 39 of 103 TOOLBAR dstream Innovative IP Voice amp Video The web Ul tool bar is on the upper right corner of the web Ul page ene Reboot BY Exit Figure 15 GXV3275 Web UI Tool Bar e Theme Select the web Ul style to display the web page e Reboot Reboot the phone e Ent Log out from the web Ul e English Select the display language for the web Ul STATUS PAGE DEFINITIONS STATUS ACCOUNT STATUS Account Number SIP Server Status STATUS NETWORK STATUS MAC Address Address Type IP Address Subnet Mask Default Gateway DNS Server 1 DNS Server 2 Firmware Version 1 0 3 6 6 SIP accounts on the phone By default the 6th SIP account is the IPVideoTalk account built in with the phone SIP User ID for the account URL or IP address and port of the SIP server Registration status for the SIP account The global unique ID of device in HEX format The MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the back of the device The configured address type DHCP Static IP or PPPoE The IP address of the phone The Subnet mask of the phone The Default gateway of the phone The DNS Server 1 of the phone The DNS Server 2 of the phone GXV3275 Administration Guide Page 40 of 103 NAT Type STATUS SYSTEM INFO Product Model Hardware Revision Part Number System Version
26. e Developer Mode Reboot Reboot the p OPEN LCD SETTINGS Status nfo hone e Goto LCD onscreen MENU and then tap on Settings Or e On GXV3275 idle screen press MENU button and then tap on System settings delen Innovative IP Voice amp Video wa v R Personal cl Personalized Account Wireless amp Network Sound Display Storage Applications Location arrace PERSONALIZED ACCOUNT Figure 1 GXV3275 System Settings In this menu all the six SIP accounts will show up with registration status displayed Tap to select the SIP Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 19 of 103 dstream Innovative IP Voice amp Video account to configure ring tone auto answer shared call appearance and call forwarding settings e Ringtone Select ring tone for the incoming call to this SIP account If Custom Ringtone is selected File Manager will be opened for users to choose their own music file to be configured as the incoming call ring tone Users will see the music file name as the ring tone name in account ring tone settings in LCD as well as in web GUI e Auto Answer gt If set to Always the phone will automatically turn on the speaker phone to answer all incoming calls If set to Enable Intercom Paging the phone will answer the call based on the SIP info header sent from the server proxy By default it s turned off e Shar
27. feature This feature allows the Grandstream UCM located in the same network automatically to assign accounts and to register them to GXV3275 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 34 of 103 dstream Innovative IP Voice amp Video Select Registering Number fan lt 3 14 47 Select Registering Number Q Search Number 4000 4002 4003 4004 Figure 11 GXV3275 UCM Auto Config Number Select Registering Numbers Auto config X Cancel Select Account Location the selected account will be ov Account Not Configured 4 Select Registering Number 4002 4 Figure 12 GXV3275 UCM Auto Config Number Enabling Registering Number e Upgrade gt Upgrade Mode This field allows the user to choose the firmware upgrade method TFTP HTTP or HTTPS gt Firmware Upgrade and Provisioning Defines the rules for automatic upgrade Always Check at Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 35 of 103 dstream bootup when F W pre suffix changes Skip the Firmware Check gt HTTP HTTPS User Name The user name for the HTTP HTTPS server if set up on the server side gt HTTP HTTS Password The password for the HTTP HTTPS server if set up on the server side gt Firmware Server Path This defines the server path for the firmware server It can be different from the configuration server for provisioning gt Config Server Path This defines the server path for provisioning
28. immediately press and hold the Menu button until the phone completely boots up Users will see the phone boot up in safe mode Under safe mode only the system applications will be up and running Normally safe mode is not needed unless the phone cannot function anymore caused by incompatible 3rd party applications For example if a 3rd party application is downloaded and installed on the phone that cause the phone keep crashing or freezing and users cannot operate on the phone s settings users can enter safe mode to remove the 3rd party application and boot up in normal mode again Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 101 of 103 dstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 102 of 103 dstream Innovative IP Voice amp Video EXPERIENCING THE GXV3275 APPLICATION PHONE Please visit our website http www grandstream com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technica
29. is used to active the PRACK Provisional Acknowledgment method It is very important in order to support PSTN internetworking PRACK improves the network reliability by adding an acknowledgement Enable 100rel Ke a system to the provisional Responses 1xx It is set to Yes the phone system will response to the 1xx response from the remote party The default setting is No It is used to set which header tag will be used from the SIP INVITE Caller ID Displa Sa message for the Caller ID display If it is set to Auto the phone system Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 46 of 103 Use Privacy Header Use P Preferred Identity Header SIP Transport SIP URI Scheme When Using TLS Use Actual Ephemeral Port in Contact with TCP TLS Symmetric RTP Support SIP Instance ID Validate Incoming SIP Messages Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video will use the one of the available headers in the priority hierarchy of P Asserted Identify Header Remote Party ID Header and From Header If it is set to From Header it will use the From Header information for the Caller ID If it is set to Disabled all the incoming calls Caller ID will be displayed with Unavailable The default setting is Auto It is used to set if the Privacy header will be presented in the SIP INVITE message and if it includes the caller info in this header If it is set to Defau
30. right on the screen to switch among the tabs MANAGE APPLICATIONS Tap on an application process or service to open it The Application Info screen for each application lists its name version size etc Depending on the app it may also include options for managing the application s data forcing the application to stop and disabling the application Usually the options are Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 29 of 103 dstream e Tap the Force stop softkey to stop an application forcefully This setting might valid for some applications e Tap the Stop softkey to stop an application gracefully This setting might valid for some applications e Tap the Disable softkey to disable the application Users could tap on Enable to turn it back on again This usually applies to the built in applications e Tap the Uninstall softkey to uninstall the applications from GS Market or other 3rd party source e Storage provides storage information that an applications uses on the phone e Tap Clear data to delete an applications settings and other data This setting might valid for some applications e If the application stores data in a temporary space of the phone s memory Cache lists how much information is stored Tap on Clear cache to clear the cache e Launch by default If the application is configured to launch certain file type by default tap on Clear defaults to reset this e Permissions li
31. set to Yes the DHCP offer with Time Zone setting Option 2 will override the phone system s time zone setting The default setting is No It is used to set the local time zone for the phone It covers the global Time Zone time zones and user can selected the specific one from the drop down list It is used to set which format will be used to display the time It can be Time Display Format selected from 12 hour and 24 hour format It is used to set which format will be used to display the date It can be selected from the drop down list e Normal M DD YYYY 1 31 2012 Date Display Format e YYYY MM DD 2012 01 31 e MM DD YYYY 01 31 2012 e DD MM YYYY 31 01 2012 The default setting is MM DD YYYY Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 72 of 103 ndstream Innovative IP Voice amp Video MAINTENANCE WEB SSH ACCESS Disable SSH Access Method Port Admin Password Confirm Admin Password User Password Confirm User Password MAINTENANCE UPGRADE Download Device Configuration Configure via Keypad Menu Authenticate Conf File XML Config File Password Always send HTTP Basic Firmware Version 1 0 3 6 It is used to set if the phone system will block the SSH port If it is set to Yes the phone system will block any SSH access to the phone The default setting is No It is used to set which protocol will be used to access the phone s Web GUI It can be selected from HTTP and HTT
32. system is logout guest users can dial the configured emergency contacts Input the number in the input box and click Add to add the number to GXV3275 Administration Guide Page 78 of 103 dstream Innovative IP Voice amp Video the contacts list To delete the existing ICE number select the number in the contacts list and click Delete Import Export File Encoding File Type Save Phonebook to PC Clear The Old List Replace Duplicate Items Local File It is used to set the encoding format for phonebook file importing or exporting It can be selected from the dropdown list e UTF 8 e GBK e UTF 16 e UTF 32 e Big5 e Big5 HKSCS e Shift JIS e 1S08859 1 e 1S08859 15 e Windows 1251 e EUC KR The default setting is UTF 8 It is used to set the type format for phonebook file importing or exporting It can be selected from the dropdown list e XML e VCard e CSV The default setting is XML It is used to download the phonebook file from the phone system to PC It is used to set if the phone system will delete the previous contacts when a new contact file is imported If set to Yes the previous contacts will be removed The default setting is No It is used to set if the phone system will keep the original contact entries when duplicated contact entries are included in the contact file If set to Yes the phone will replace the original entries to the new one Otherwise the phone system wi
33. system will enable the Shared Call Appearance the Broadsoft Standard feature for this account If it is set to Yes the phone system can update and share account status with other device The default setting is No It is used to set if the phone system will enable the Barge In feature If GXV3275 Administration Guide Page 48 of 103 ndstream Innovative IP Voice amp Video it is set to Yes the user could tap the SCA account to barge into an active session with another shared line The default setting is No It is used to set if the phone system will add the configured feature code to retrieve parked calls If it is set to Yes the Pickup Feature Auto filling Pickup Feature Code configured will be automatically prepended on the phone s dial Code pad when retrieving the parked call The default setting is Yes This option will be active only if Special Mode is set to Broadsoft and Enable SCA is set to Yes Configure the pickup feature code for call park If Auto filling Pickup Feature Code is set to Yes this pickup feature code will be Pickup Feature Code automatically filled in on the phone s dial pad when picking up the parked call This option is used when Special Mode is set to Broadsoft and Enable SCA is set to Yes For Shared Call Appearance phone must send a SUBSCRIBE request for the line seize event package whenever a user attempts to Line seize Timeout take the shared line off hook Li
34. 3 GXV3275 Bluetooth Paired Device Settings ccccecccceeeeseeeeeeeceeeeesaeeeeaeeseeeeeseaeeesaeeeeaeeeenees 24 GXV3275 Wi Fi HOtS pOT eis ena eet a ee N a aAa 26 GXV3275 SrA Je etiese aneia a aa a deus EE a a E a e E aA 28 Erase Re TE 29 GXV3275 Accounts Sync Up Settings Google Account Signed In 32 GXV3275 Accounts Sync Up Settings Google Account Synced Up 32 GXV3275 Accounts Sync Up Settings Select Browser Calendar and Contacts rrnnrrrrrrnnns 33 GXV3275 Google Play Account 33 GXV3275 UCM Auto Config Number Select Registering Numbers 35 GXV3275 UCM Auto Config Number Enabling Registering Number 35 GXV3275 Web GUI Login 00 2 eeeeeecceceeeceeeeeeeaeeeeeeeeceaeeeeaaesaeeecaeeecaaeseeaaeesaeeescaeeseaaeseeneeeeaes 37 GXV3275 Main Screen IP Address mmrnrnnnnvrnnnnvnnnnvvnnnrrennnrnnnnnnnnerrennnrrennnnnnennenrnrresnnrnesnnnnnennne 38 vGXV3275 Web Ul Tool Bal EE 40 GXV3275 Upgrade Configuration via LCD 89 GXV3275 Upgrade Configuration via Web GUI nsnrrnrnrrnnnnrnnnnvvnrerrrnnnrrvnnnrnnrnvenrrrrenrnrnnrnnnnnennn 90 GXV3275 Firmware Uploading aarrenonnvnnorrnnnnrrnnnnvnnnnvenrnrrennnrnnennnnrenneennrnesnnnnnennenrnrrennnrneennnnnennne 91 GXV3275 e e WEE 94 Select Backup Applcatons nese nssensstnsstnsstnsstessrenstnnstenstnnstnnttnnntnnntnnttenntnnnennnnt 94 Select Backup Applications To Be PHestored 95 Restore od 0019 EEE EE 96 Automatic Backup Setting E 97 GXV3275 LCD Fac
35. 4 ABOUT PHONE saiticiteevcerecndssetasttv ances buasteunesntend nae a Ea ae aa aaa rataa ea ia ani 34 ADVANCED SETTINGS riroraa E rd E 34 REBOOT units 36 GXV3275 WEB GUI SETTINGS wasssssssccerssssaicestsncsansiaszizessauatanastuaisesearaeanss 37 ACCESS GXV3275 WEB GU leis cscs stint cies mange EENS aiia aa 37 lt Ee E 39 Kale 39 TOOLBAR coitinne au aa a ae a aeaa aae atag ai einige 40 STATUS PAGE DEFINITIONS irunia letra ecient sate nevi EE NE nn 40 STATUS AGCCOUNT STATUS iia jects uventede i a E E tian deeb ENEE 40 STATUS NETWORK STATUS soiien nnrir denn aiaa aeeaiei a aeaiia 40 STATUS SYSTEM INFO rv ere kassan dempe E 41 ACCOUNT PAGE DEFINITIONS irrisa aE N aE 42 ACCOUNT GENERAL SETTINGS vemnvvnev vnr vrrvvvnnvvrnvvrnvvnnnversrernrervrernrerererersrrrvrrevnsnvesnvesnerereeevsner 42 ACCOUNT NETWORK SETTINGS rvrrevvnnvvrnnvvnnvvnnvvnnvvennvernrerrreevrernrererrrersrevvrrevesnvesnvvsneeersvevseer 43 AGCOUNT SIP RRE 45 lee ee elle RRE 50 ACCOUNT GALL RRE 54 ADVANCED SETTINGS PAGE DEFINATIONS eruvervrrvvrrvvvrvrverrvvvrnvernvernvervsvevsrersrersrersrerersreavrserneenn 61 ADVANCED SETTINGS GENERAL SGETIINGS 61 ADVANCED SETTINGS CALL FEATURES rvvrnnvvnnvvnnvvennvennvenrrerrrererererenersrevrrrvvrsnvernvvsnerersverneern 63 ADVANCED SETTINGS VIDEO SETTINGS vvrnnvvnnvvnnvvnnnvennvennrervrernrererrrersrevrnrevrrnvernvvsnerererenneere 66 ADVANCED SETTINGS TONE GENERATOR ranvrnnvvnnvvennvennvenrrerrrerererersrersrevvervvernvernvvsnerersvevnner 66
36. 66617 Ne ashiQElync grand stream com Figure 14 GXV3275 Main Screen IP Address To access the GXV3275 Web GUI ao N Connect the computer to the same network as the phone Make sure the phone is turned on and shows its IP address on the account widget of the desktop Open a Web browser on your computer Enter the phone s IP address in the address bar of the browser Enter the administrator s login and password to access the Web Configuration Menu The default login name and password for the administrator is admin and admin The default login name and password for the end user is user and 123 A Note The computer has to be connected to the same sub network as the phone This can be easily done by connecting the computer to the same hub or switch as the phone connected to In absence of a hub switch or free ports on the hub switch please connect the computer directly to the PC port on the back of the phone If the phone is properly connected to a working Internet connection the phone will display its IP address This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 Users will need this number to access the Web GUI For example if the phone shows 192 168 40 154 please enter http 192 168 40 154 in the address bar of the browser Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 38 of 103 dstream Innovative IP Voice amp Video SAVING CHANGES When changing any se
37. An Innovative IP Voice amp Video Grandstream Networks Inc GXV3275 IP Multimedia Phone for Android Administration Guide This page intentionally left blank GXV3275 Administration Guide Index DOCUMENT TT e LE GNU GPL INFORMATION eskuresreeukkekueskkuEESKEEEESbREKKAEKgEESENKNkNEN CHANGE LOG sssisessstisinieniiaanmmenaicaniannincans FIRMWARE VERSION 1 D 38 FIRMWARE VERSION 1 014 FIRMWARE VERSION 1 01 20 FIRMWARE VERSION 1 01 29 piraino ean WELGOMIE sa cissessssneansiedscsssadaasacstactessatanseansiadsessanisnnisdcesseteatace PRODUC T ed TE FEATURE HIGHTLIGHTS sundene danna arien dari eEENEe GXV3275 TECHNICAL SPECIFICATIONS sseseeesseeeriserserrriesrrrrrsrrerinrrerrnrreern GXV3275 LCD SETTINGS arsenal OPEN LCD SETTINGS Qun Gk i ee e PERSONALIZED ACCGOUINT cee eeceeseeereeeeeeeneesaeeeaeesaecaeseaeseaeseeeeseeeseeeeeeeeeaes WIRELESS amp NETWORK c c cisisaeescestnsnitiaccaiein ees cadtpedyieesteitbice weeds ETHERNET RE dE RRE BLUETOOTH SETTINGS eegene didn ie ds SCREEN SECURITY minimere PASSWORDS tege eege nd nied weaves ade eee Firmware Version 1 0 3 6 GXV3275 Administration Guide dstream Innovative IP Voice amp Video oe deeg 9 EEE 30 Page 1 of 103 dstream Innovative IP Voice amp Video DEVICE ADMINISTRATION 31 CREDENTIAL STORAGE dieses headsetet desk bons tous kisses debate 31 LANGUAGE amp KEYBOARD ivret eaten tints REENEN 31 ACCOUNTS Lune 31 DATE Se TIME se 3
38. ET button to switch to headset Press it again to hang up the call or press Speaker Handset to switch back to previous mode 2 Toggle Headset Speaker e When the phone is in idle press HEADSET button to switch to Headset mode The idle screen will display a Headset icon In this mode if pressing Speaker button or entering digits headset will be used by default e When there is an incoming call press Answer icon on the screen or Speaker button headset will be used e When there is an active call press HEADSET button to toggle between Headset and Speaker Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 88 of 103 dstream Innovative IP Voice amp Video UPGRADING AND PROVISIONING The GXV3275 can be upgraded via TFTP HTTP HTTPS by configuring the URL IP Address for the TFTP HTTP HTTPS server and selecting a download method Configure a valid URL for TFTP HTTP or HTTPS the server name can be FQDN or IP address Examples of valid URLs firmware grandstream com fw ipvideotalk com gs UPGRADE AND PROVISIOING CONFIGURATION There are two ways to setup upgrade and provisioning on GXV3275 They are Keypad Menu and Web GUI e Configure via keypad Menu In GXV3275 Settings select Advanced Settings gt Upgrade Users may then select the upgrade mode and enter the IP address or FQDN for the Firmware server and the Config server After making the changes tap Save button to save the change Then reboot the phone X C
39. It can be different from the firmware server for upgrading e Syslog gt Syslog Level Select the level of logging for syslog The default setting is None There are 4 levels DEBUG INFO WARNING AND ERROR gt Syslog Server Address The URL IP address for the syslog server If the GXV3275 has network connection the phone will send the syslog packets to this server address e Factory Reset Open and tap on Factory Reset to restore the GXV3275 to factory default settings e Developer mode This mode can be used via ADB tool for advanced debugging purpose REBOOT Tap on Reboot to reboot the device Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 36 of 103 dstream Innovative IP Voice amp Video GXV3275 WEB GUI SETTINGS The GXV3275 embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allow users to configure the application phone through a Web browser such as Microsoft s IE Mozilla Firefox Google Chrome and etc GXV3275 Enterprise Multimedia Phone for Android Username Password Language English v Figure 13 GXV3275 Web GUI Login ACCESS GXV3275 WEB GUI The GXV3275 Web GUI URL is http Phone IP Address where the Phone IP Address is the IP address displayed on the GXV3275 desktop account widget Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 37 of 103 dstream Innovative IP Voice amp Video 1001 IPVideoTalk 1001 81
40. It needs coordinate with Dialer Interface Display The default setting is 1 It is used to set the characters for filter when dial out numbers Users Filter Characters could set up multiple characters For example if set to when dial 0571 8800 8888 the character will be automatically filtered Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 63 of 103 ndstream Innovative IP Voice amp Video and dial 057188008888 directly It is used to set if the phone system will play the call waiting tone if there is another incoming call If it is set to Yes the phone will onl Disable Call Waiting Tone i ies g P y display the indicator on the LCD screen for another incoming call The default setting is No It is used to set if the phone system will play the DND reminder ringtone for the incoming call if the DND feature is enabled If it set to Disable DND Reminder Ring Yes the phone will keep mute instead of playing a ring splash to indicate an incoming call when DND is enabled The default setting is No It is used to set if the phone system allows the end users to make an outbound IP call If it is set to Yes the phone will hide the IP call Disable Direct IP Call x feature and end users will not be allowed to make an outbound IP call The default setting is No It is used to set if the phone system will automatically fills in the first three octets to make an outbound IP cal
41. PS The default setting is HTTP It is used to set which port will be used to access the phone s Web GUI By default if HTTP is selected the port number will be 80 if HTTPS is selected the port number will be 443 It is used to set the administrator password for Web GUI It is case sensitive with a maximum length of 32 characters The default password is admin Please type the new Admin Password again It is used to set the user password for Web GUI It is case sensitive with a maximum length of 32 characters The default password is 123 Please type the new Admin Password again It is used to download the phone s configuration file in text format The config file includes all the P value parameters for phone s current settings except password for security purpose Users can use the Grandstream configuration file generator to generate binary config file from this text file It is used to set the end user s right to access the Settings from LCD screen There are two different options Unrestricted and Basic settings only If the phone enables the Basic settings only the Advanced settings options in Settings will be hidden It is used to set if the phone system authenticate the configuration file before applying it If it set to Yes the configuration file must include value P1 with phone system s administration password If it is missed or does not match the password the phone system will not apply it The default setting is
42. S e Tap on Wi Fi to turn on off Wi Fi connection By default it s turned off e Tap on Wi Fi Settings to set up and manage wireless access points This option is available only when Wi Fi is turned on gt View available Wi Fi networks A list of available Wi Fi network within the range will be displayed in Wi Fi Settings menu gt Scan Press MENU button and select Scan to initiate scan for the Wi Fi network within the range gt Connect to available Wi Fi network Tap on the SSID in the list and enter the password to connect to it The phone will get IP address via DHCP from the wireless router gt Add Network If the Wi Fi network SSID doesn t show up in the list or users would like to set up advanced options for the Wi Fi network press MENU button and select Add Network Then Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 21 of 103 dstream Enter SSID Security type password and set up address type DHCP Static IP PPPoE in the prompt dialog The phone will reboot with Wi Fi network connected gt WPS Push Button Press MENU button and select WPS Push Button for an easy and secure Wi Fi network setup Once selected check your router and press the Wi Fi Protected Setup WPS button on the router so that the Wi Fi connection and security can be automatically set up between the phone and the router The phone should get network connection shortly after successfully setup gt WPS Pin Entry Press
43. UND Use the Sound settings to configure phone s sound mode volume ring tone and notification tone e Silent mode Tap on it to turn on off the sound from speaker when there is incoming call e HDMI Tap on it to switch the audio output between the HDMI and local channels when HDMI device connected If it is on the audio will be output via the remote HDMI device Or it will output from local speaker headset or other non HDMI audio channels e Line order Tap on it to select 3 5mm earphone line order CTIA or OMTP Audio loopback test for the selected option is available if the 3 5mm earphone is plugged in e Volume Tap on Volume and scroll left right to adjust the volume for Ringtone Media and Alarm When adjusting the volume the tone will be played reflecting the volume change e Ringtone Select phone s ringtone for incoming call e Notification tone Select notification ringtone Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 26 of 103 dstream Innovative IP Voice amp Video DISPLAY e Brightness Tap on Brightness and scroll left right to adjust the LCD brightness e Screen timeout Tap to open the dialog to set the screen timeout interval e Screensaver timeout Tap to open the dialog to set the screensaver timeout interval e Daydream Tap to select the screensaver on the phone g gt ScreenSaver After selecting ScreenSaver tap on to configure network image path local image path and animatio
44. Version 1 0 3 6 GXV3275 Administration Guide Page 95 of 103 tream Innovative IP Voice amp Video Backup fa Go lt gt 11 36 Contacts Calendar Blacklist Wait to Restore SMS Wait to Restore Desktop Settings Wait to Restore Figure 22 Restore Process AUTOMATIC BACKUP Y 1 Open Backup application by tapping on icon D from phone s menu or desktop 2 Tapon and select Auto Backup 3 Configure the automatic backup settings Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 96 of 103 dstream Innovative IP Voice amp Video Backup 11 52 Automatic Backup Settings Enable Automatic Backup ON Backup frequency Sunday Saturday 4 Set Time 12 52 4 Backup Items Figure 23 Automatic Backup Settings e Enable Automatic Backup Turn on the enable automatic backup on the phone e Backup Frequency Select the day of the week for the phone to automatically start backup e Set Time Select the hour and minute of the day for the phone to automatically start backup e Backup Item Tap to select the applications you would like to backup automatically Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 97 of 103 dstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 98 of 103 dstream Innovative IP Voice amp Video FACTORY RESET RESTORE TO FACTORY DEFAULT VIA LCD MENU
45. Video The default setting is Media Level Note Please do not modify this setting without knowing the session format supported by the server Otherwise it might cause video decoding failure It is used to configure the H 264 codec message payload type format The default setting is 99 The valid range is from 96 to 127 It is used to set if the phone system will enable the SRTP Secured RTP mode It can be selected from dropdown list e Disable e Enabled but not forced e Enabled and forced SRTP uses encryption and authentication to minimize the risk of denial of service DoS If the server allows to use both RTP and SRTP it should be configured as Enabled but not forced The default setting is Disable It is to configure all the AES Advanced Encryption Standard key size within SRTP It can be selected from dropdown list e AES128 amp 256 bit e AES 128 bit e AES 256 bit If it is set to AES 1288 amp 256 bit the phone system will provide both AES 128 and 256 cipher suite for SRTP If set to AES 128 bit it only provides 128 bit cipher suite if set to AES 256 bit it only provides 256 bit cipher suite The default setting is AES128 amp 256 bit It is used to set the silence suppression VAD feature If it is set to Yes when silence is detected a small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disabled The defaul
46. Xsi Group Common features on the phone The name filed is used to name the directory If it keeps blank the phone system will use the default name Group Common for it It is used to set if the phone system will enable disable the BroadWorks Xsi Enterprise Common features on the phone The name filed is used to name the directory If it keeps blank the phone system will use the default name Enterprise Common for it It is used to set if the phone system will enable disable the BroadWorks Xsi Personal Directory features on the phone The name filed is used to name the directory If it keeps blank the phone system will use the default name Personal Directory for it It is used to set if the phone system will enable disable the BroadWorks Xsi Missed Call Log features on the phone The name filed is used to name the directory If it keeps blank the phone system will use the default name Missed for it It is used to set if the phone system will enable disable the BroadWorks Xsi Placed Call Log features on the phone The name filed used to name the directory If it keeps blank the phone system will use the default name Outgoing for it It is used to set if the phone system will enable disable the BroadWorks Xsi Received Call Log features on the phone The name GXV3275 Administration Guide Page 84 of 103 BS Contacts Hits BS Contacts Order Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Vid
47. age 17 of 103 Storage Applications Location Access Security Settings Language amp Keyboard Accounts Date amp Time About Phone Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video e HDMI e HDMI Display Settings Display storage status for internal storage SD card and USB flash drive devices plugged into the phone Manage applications installed on the phone e Access to my location ON OFF e Wi Fi amp mobile network location e Screen security gt Screen Lock gt Owner Info e Passwords gt Make passwords visible e Device administration gt Device administrators gt Unknown sources gt Verify apps e Credential storage gt Trusted Credentials gt Install from SD Card gt Clear Credentials e Language e Spell checker e Personal dictionary e Keyboard amp Input methods gt Default e Speech gt Text to speech output e Mouse Trackpad gt Pointer speed Add account to the phone to sync up contacts and Google Calendar sign in Google Play if installed sign in Email and etc e Enable and use Specified NTP Server Address e Set date e Settime e Set time zone e Use 24 hour format e Choose date format Display phone s status No configuration is necessary here GXV3275 Administration Guide Page 18 of 103 e Account Status e Network e System e Account Configure SIP account registration information e Upgrade Advanced Settings e Syslog e Factory Reset
48. ancel Upgrade Mode HTTP 4 Firmware Upgrade and Provisioning Always Check when Bootup 4 HTTP HTTPS Username HTTP HTTPS Password Firmware Server Path fm grandstream com gs Config Server Path fm grandstream com gs Figure 16 GXV3275 Upgrade Configuration via LCD Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 89 of 103 dstream Innovative IP Voice amp Video e Configure via Web GUI Open a web browser on PC and enter the IP address for the GXV3275 Then login with the administrator username and password Go to Maintenance section select Upgrade tab In the Upgrade web page enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP HTTP or HTTPS Save and apply the changes then reboot the phone Status Account Advanced Settings Maintenance Network Settings 9 Wi Fi Settings KE Time Settings Download Device Configuration Download Ka Web SSH Access Configuration via LCD Menu Unrestricted t5 Upgrade XML Config File Password Syslog HTTP HTTPS User Name I J t HTTP HTTPS Password Upgrade Via HTTP Sg Debus Firmware Server Path fm grandstream com gs ei Language Config Server Path fm grandstream com gs Ss TR 069 Firmware File Prefix Contacts Firmware File Postfix LDAP Book Config File Prefix e Device Manager Config File Postfix mDNS Override Server Use Type A Figure 17 GXV3275 Upgrade Configuration via Web GUI A Note Please do not
49. and IPSec Hybrid RSA Once added the profile will be displayed in the VPN list 3 Touch and press it for about 2 seconds until a dialog box shows up Users can select to edit this VPN profile or delete it Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 24 of 103 dstream Innovative IP Voice amp Video PROXY SETTINGS For some network setup it is required to connect to the Internet via proxy server Manually configure Proxy hostname Proxy port and Bypass proxy for in proxy settings for the phone to get Internet connection successfully ADDTIONAL NETWORK SETTINGS e LLDP Turn on off LLDP on the GXV3275 If turned on the phone will be able to discover the LAN polices as set up in the switch side to obtain network settings such as VLAN tag Layer 2 QoS 802 1p priority and Layer 3 QoS in a plug and play manner e Layer 3 QoS for SIP This field defines the layer 3 QoS parameter for SIP packets This is the value used for IP Precedence Diff Serv or MPLS The Default value is 48 e Layer 3 QoS for Audio This field defines the layer 3 QoS parameter for audio packets This is the value used for IP Precedence Diff Serv or MPLS The Default value is 48 e Layer 3 QoS for Video This field defines the layer 3 QoS parameter for video packets This is the value used for IP Precedence Diff Serv or MPLS The Default value is 48 e Layer 2 QoS 802 1Q VLAN Tag This field contains the value used for layer 2 VLAN tagging T
50. digits similar to phone number or actually a phone number It is used to configure the SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from the SIP User ID SIP Authentication ID It is used to configure the account password required for the phone to SIP Authentication Password authenticate with the ITSP SIP server before the account can be registered After saving it will appear as hidden for security purpose It is used to set if the phone system allows users to access the voice messages by pressing the MESSAGE key on the phone This ID is usually the VM portal access number For example in UCM6100 IPPBX 97 could be used Voice Mail UserID It is used to configure the SIP server subscriber s name optional that will be used for Caller ID display The configured content will be included in the From Contact and P Preferred Identity headers of SIP INVITE message Name If the phone has an assigned PSTN telephone number this field should be set to User Phone Then a User Phone parameter will be Tel URI attached to the Request Line and TO header in the SIP request to indicate the E 164 number If set to Enable Tel will be used instead of SIP in the SIP request The default setting is Disable Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 42 of 103 ACCOUNT NETWORK SETTINGS Outbound Proxy Secondary Outbound Proxy DNS Mode NAT Traversal
51. e lt 1617 gt 2 9 xxxxxx allow dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allow dialing to any US Canada Number with 11 digits length e 011 2 9 x allow international calls starting with 011 GXV3275 Administration Guide Page 55 of 103 ndstream Innovative IP Voice amp Video e 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 NOTE In some cases where the user wishes to dial strings such as 123 to activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dial plan will be x which allows the user to dial followed by any length of numbers It is used to set if the phone system will use the target s Contact Refer To Use Target Contact header tag to the Refer To header in the SIP REFER message during an attended transfer The default setting is No It is set if the phone system will allow to answer an incoming call If it is set to Yes the phone will automatically enable the speaker phone to answer all the incoming calls after a short reminding beep If set to Auto Answer BE Enable Intercom Paging it will automatically answer the incoming calls whose SIP INVITE includes auto answer tag in the info header The default setting is No It is used to set if the phone system will make an anonymous o
52. ed Call Appearance SCA WV Shared Call Appearance SCA Enable or disable SCA on the account Enable Barge in If set to Yes the user could barge into an active call on a shared line Auto Fill Call Park Code If set to Yes the configured Call Park Service Code will be automatically filled in on the phone s dial pad when picking up the parked call This is used when Special Mode is set to Broadsoft from web UI or provisioning and Enable SCA is set to Yes Call Park Service Code Configure the retrieving feature code for call parking If Auto Fill Call Park Code is set to Yes this call park service code will be automatically filled in on the phone s dial pad when picking up the parked call This is used when Special Mode is set to Broadsoft from web Ul or provisioning and Enable SCA is set to Yes Seize Line Timeout s Configure the time for the line can be seized in seconds when using shared line The default setting is 15 seconds For Shared Call Appearance phone will send a SUBSCRIBE request for the line seize event package whenever a user attempts to take the shared line off hook Line Seize Timeout is the line seize event expiration timer e Call Forwarding The incoming call to this SIP account can be forwarded to another account using different rules as configured here gt gt gt None Call forwarding feature is disabled This is the default setting Unconditional Forward all ca
53. efer to the corresponding firmware release configuration template in the following link http www grandstream com support tools Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 92 of 103 dstream Innovative IP Voice amp Video When the GXV3275 boots up it will issue TFTP or HTTP request to download a configuration XML file named cfgxxxxxxxxxxxx followed by cfgxxxxxxxxxxxx xml where XxXXXXXXXxXxxxx is the MAC address of the phone i e cf9000b820102ab and cf9000b820102ab xml If downloading cfgxxxxxxxxxxxx xml file is not successful the provision program will download a generic cfg xml file The configuration file name should be in lower case letters For more details on XML provisioning please refer to the following document http www grandstream com general gs provisionin uide public pdf BACKUP The following data on the GXV3275 can be backed up and restored to the phone again using the built in D Backup E dd e System applications Blacklist Contacts Call history Config SMS Calendar and desktop settings e Third party applications GENERATE BACKUP FILE Y 1 Open Backup application by tapping on icon D from phone s menu or desktop 2 A list the previous backup files will be displayed if any Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 93 of 103 fream Innovative IP Voice amp Video Backup 2014 04 14 11 32 09 694KB 7 system apps 0 third party apps 2014 04
54. elected all three profiles Baseline Profile Main Profile and High Profile will be used for negotiation during video decoding to achieve the best result This is usually used in video conference when there is higher requirement on the video It is used to configure the bit rate for video call It can be selected from the dropdown list The default setting is 2048 kbps The valid range is from 32 2048 kbps Note The video bit rate can be adjusted based on the network environment Increasing the video bit rate may improve video quality if the bandwidth is permitted If the bandwidth is not permitted the video quality will decrease due to packet loss For some network environment the default setting 720P might be too high that causes no video or video quality issue during video call In this case please change H 264 Image Size to VGA or CIF and change Video Bit Rate to 384kbps or lower It is used to set the SDP bandwidth attribute It can be selected from the drop down list e Standard use AS format in session level use TIAS format in media level e Media Level use AS format in media level e Session Level use AS format in session level e No no modifications in the session format GXV3275 Administration Guide Page 51 of 103 H 264 Payload Type SRTP Mode SRTP Encryption Bit Silence Suppression Voice Frames Per TX Jitter Buffer Maximum ms Firmware Version 1 0 3 6 Lues Innovative IP Voice amp
55. end SIP Instance ID The SIP instance ID is used to uniquely identify the device If set to Yes the SIP Register message Contact header will include sip instance tag The default setting is Yes It is used to set if the phone system will check the incoming SIP messages caller ID and CSeq headers If the message does not include the headers it will be rejected The default setting is No GXV3275 Administration Guide Page 47 of 103 Check SIP User ID for Incoming INVITE Authenticate Incoming INVITE Only accept SIP Requests from Known Servers SIP T1 Timeout SIP T2 interval SIP Timer D Interval Remove OBP from route Check Domain Certificate Domain Certificate Enable SCA Shared Call Appearance Enable Bargeln Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video It is used to set if the phone system will check the SIP User ID in the Request URI of the SIP INVITE message from the remote party If it doesn t match the phone s SIP User ID the call will be rejected If set to Yes this feature will be active The default setting is No It is used to set if the phone system will authenticate the SIP INVITE message from the remote party If set to Yes the phone will challenge the incoming INVITE for authentication with SIP 401 Unauthorized response The default setting is No It is used to set if the phone system will answer the SIP request from saved servers H set to
56. eo filed used to name the directory If it keeps blank the phone system will use the default name Incoming for it It is used to configure how many entry results will be showed in each query If it is configured the phone system will add the header to the HTTP query It is used to configure the BS contact order on the LCD The order of contact categories on the Web GUI from top to bottom is same as the order from left to right on the BS contact app GXV3275 Administration Guide Page 85 of 103 ndstream Innovative IP Voice amp Video MAINTENANCE DEVICE MANAGER It is used to set if allow the phone system to enable the HDMI output and the HDMI mode if it is activated It can be selected from the dropdown list e Close HDMI Output The phone system will shut down the HDMI port HDMI Control e HDMI Display Synchronization with LCD The connected HDMI device will mirror the LCD display e Show Opposite Screen The connected HDMI device will play the remote party s video during a video call The rest displays are mirror the LCD screen The default settings is HDMI Display Synchronization with LCD AE mode Automatic Exposure has two options Dark Environment and Bright Environment Users could select the mode according to the actual environment dark or bright where the camera is being AE Mode used The phone s camera settings including exposure brightness contrast and Gamma value will be automatically adjusted
57. h SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1992 and has been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C This device has been tested and meets the FCC RF exposure guidelines when tested with the device directly contacted to the body RF exposure compliance with anybody worn accessory which contains metal was not tested and certified and use such body worn accessory should be avoided Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Hereby Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 12 of 103 dstream Innovative IP Voice amp Video PRODUCT OVERVIEW FEATURE HIGHTLIGHTS e 6 lines with up to 6 SIP accounts including FREE IPVideoTalk account with video mail up to 6 way audio conference and 3 way video conference phonebook with up to 1000 contacts call history with up to 1000 records e Dual switched auto sensing 10 100 1000Mbps network ports Wi Fi 802 11b g n PoE Bluetooth USB SD HDMI EHS with Plantronics headsets support e 7 1024x600 capacitive 5 points touch screen TFT LCD mega pixel CMOS sensor camera with privacy shutter e HD wideband audio full duplex hands free spea
58. he Default value is 0 e Layer 2 QoS 802 1p Priority Value This assigns the priority value of the Layer2 QoS packets The Default value is 0 e 802 1x mode This option allows the user to enable disable 802 1x mode on the phone The default setting is disabled To enable 802 1x mode select the 802 1x mode enter the Identity and MD5 Password to be authenticated to the network e Identity This filed is for inputting the identity information for the 802 1x EAP MD5 mode e MD5 Password This field is for inputting the password for the 802 1x EAP MD5 mode TETHERING amp PORTABLE HOTSPOT The GXV3275 can be served as a Wi Fi access point for other devices to connect to wireless network if hotspot is turned on 1 Turn on hotspot by tapping on Portable Wi Fi hotspot Icon will show on the top status bar of Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 25 of 103 dstream Innovative IP Voice amp Video the GXV3275 2 Tap on Set up Wi Fi hotspot to configure network SSID security type and password Please make sure the password has at least 8 characters Otherwise users won t be able to save the setting 3 On the other device that needs Wi Fi access turn on Wi Fi look for the SSID of the GXV3275 hotspot and enter authentication information to get connected Tethering amp portable hotspot Set up Wi Fi hotspot Network SSID AndroidAP Security WPA2 PSK Figure 4 GXV3275 Wi Fi Hotspot SO
59. if the NAT is symmetric type If set to Keep alive the phone system will send the STUN packets to maintain the connection that is first established during registration of the phone The Keep alive packets will fool the NAT device into keeping the connection open and this allows the host server to send SIP requests directly to the registered phone If it needs to use OpenVPN to connect host server it needs to set it to VPN If the firewall and the SIP device behind the firewall are both able to use GXV3275 Administration Guide Page 43 of 103 ndstream Innovative IP Voice amp Video uPNP it can be set to uPNP The both parties will negotiate to use which port to allow SIP through The default setting is Keep alive It is used to add the Proxy Required header in the SIP message It is used to indicate proxy sensitive features that must be supported by the Proxy Require proxy Do not configure this parameter unless this feature is supported on the SIP server Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 44 of 103 ACCOUNT SIP SETTINGS SIP Registration Unregister Before New Registration Register Expiration m Wait Time Retry Registration s Local SIP Port SUBSCRIBE for MWI Use Session Timer Session Expiration s Min SE s Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video It is used to set if allow the phone system to send SIP Register
60. inter in those device ACCOUNTS The GXV3275 allows users to add Google account Email account and other 3rd party applications account to the phone Once the account is associated the browser calendar and contacts can be synced up with the signed in account on the GXV3275 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 31 of 103 ndstream Innovative IP Voice amp Video Accounts X3 13 09 Accounts rs Google Add account Figure 7 GXV3275 Accounts Sync Up Settings Google Account Signed In fa E lt gt 13 13 Accounts e gstestwang2 gmail com PRIVACY Location settings Figure 8 GXV3275 Accounts Sync Up Settings Google Account Synced Up Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 32 of 103 ndstream Innovative IP Voice amp Video laa 13 12 gstestwang2 gmail com Google Browser ki Calendar M Contacts ki Figure 9 GXV3275 Accounts Sync Up Settings Select Browser Calendar and Contacts Additionally if Google account is set up as the above figures show users will be automatically signed in after downloading Google Play from GS Market Google Play Store T 11 06 By using Google Play you agree to the Keep me up to date with news and offers from Google Play Decline Accept Figure 10 GXV3275 Google Play Account Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 33 of 103 dstream Innovative IP Voice am
61. ion to install applications that you obtain from web sites email or other sources than GS Market and Google Play e Verify apps Disable or warn the users before installing the application CREDENTIAL STORAGE e Trusted credentials Display trusted CA certificates for system or user Users can tap on the certificate to check the credential details or disable it e Install from SD card Install encrypted certificates from SD card e Clear credentials Clear credential storage of all contents and reset its password LANGUAGE amp KEYBOARD e Language Tap to open a list of language options for the GXV3275 to display with e Spell Checker Configure whether to check spellings and select the available spell checker tool e Personal Dictionary Add new words to user s dictionary so that they won t be displayed as error in the text e Keyboard amp Input Methods Set up default input method The default input method is Android Keyboard gt Default Select input method gt Android Keyboard Set up whether to use Android keyboard or not and configure Android keyboard including sound auto correction word suggestion and so on e Text to speech output Set up and configure the text to speech settings gt Prefer engine Select the engine type The default engine is Pico TTS gt Speech rate Adjust the speech rate gt Listen to an example Play and listen the example of speech synthesis e Pointer speed Adjust the sensitivity of the mouse po
62. ipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help RF Exposure Information SAR This device is designed and manufactured not to be exceeded the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate SAR and the SAR limit set by FCC is 1 6 W kg This device is complied wit
63. it will include in the SIP INVITE message The default setting is Yes Escape as 23 in SIP URI Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 64 of 103 ndstream Innovative IP Voice amp Video It is used to configure a User ID extension to dial automatically when Offhook Auto Dial the phone is offhook The phone will use the first account to dial the configured numbers out The default setting is No It is used to set the timer for off hook The phone system will be automatically on hook if users pick up the handset or turn on the Offhook Timeout s speaker and do not take any actions before the offhook timeout expired in seconds The default setting is 30 The valid range is from 10 to 60 It is used to enable the preview feature for the incoming video calls Defines the function for the incoming video call If it is set to Preview Enable Function for Incoming the phone system will pop up the PREVIEW key on the LCD screen Call when there is an incoming video call and users could tap on it to check video caller without answering the incoming video call The default setting is None Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 65 of 103 ndstream Innovative IP Voice amp Video ADVANCED SETTINGS VIDEO SETTINGS Video Frame Rate Display Video Information Enable Frame Skipping in Video Decoder It is used to configure video frame rate for SIP video call from 5 frames seco
64. kerphone with advanced acoustic echo cancellation e Runs the Android Operating System 4 2 and offers full access to the Google Play Store which includes thousands of business productivity apps such as Skype Microsoft Lync SalesForce1 GoToMeeting e Integrate with Grandstream s GXV series of IP video surveillance cameras to view live camera feeds and to receive alerts alarms from IP cameras installed on the same network e Offers a multi platform video conferencing solution Grandstream s Free IPVideoTalk Skype Microsoft Lync and more e Create Android applications for any business need to run on GXV3275 using Google s API and Grandstream s SDK toolkit GXV3275 TECHNICAL SPECIFICATIONS Table 1 GXV3275 Technical Specifications SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP ICMP DNS A Protocols Standards record SRV NAPTR DHCP PPPoE SSH TFTP NTP STUN SIMPLE LLDP MED LDAP TR 069 802 1x TLS SRTP Network Interfaces Dual switched 10 100 1000 Mbps ports with integrated PoE Graphic Display 7 1024x600 capacitive 5 points touch screen TFT LCD Camera Tiltable mega pixel CMOS camera privacy shutter Bluetooth Yes integrated Bluetooth 4 0 EDR Wi Fi Yes integrated 802 11b g n Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 13 of 103 Auxiliary Ports Feature Keys Voice Codec Video Codec and Capabilities Telephony Features Sample Applications Applications Deployment HD Audio Base
65. l If it is set to Yes users can dial an IP address under the same LAN VPN segment by entering the last octet in the IP address To dial quick IP call offhook the phone Use Quick IP Call mode and dial XXX X is 0 9 and XXX lt 255 the phone will make direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the local IP address REGARDLESS of subnet mask XX or X are also valid so leading 0 is not required but OK No SIP server is required to make quick IP call The default setting is No It is used to set if the phone system allows user to make a conference Disable Conference If it is set to Yes the phone will block the Conference application The default setting is No It is used to set if the phone system allows user to transfer an active Disable Transfer call to another party If it is set to Yes the phone system will block the TRANSFER key on the LCD screen The default setting is No It is used to set the default transfer mode for the phone system If the Blind Transfer or Attended Transfer mode is set the phone system will Default Transfer Mode use the specific mode to transfer an active call The users still have privilege to switch the mode on the LCD screen when they tap the transfer key The default setting is Blind Transfer It is used to set what characters will be included in the SIP INVITE URI if end users input If it is set to Yes the phone system will replace the by 23 Otherwise
66. l support member or submit a trouble ticket online to receive in depth support Thank you again for purchasing Grandstream Enterprise Application phone it will be sure to bring convenience and color to both your business and personal life Android is a trademark of Google Inc Skype and Lync are Registered Trademarks of Microsoft Corporation H SCH rm i TM HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 103 of 103
67. les and put all of them in the root directory of the TFTP server 2 Connect the PC running the TFTP server and the GXV3275 device to the same LAN segment 3 Launch the TFTP server and go to the File menu gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade Start the TFTP server and configure the TFTP server in the phone s web configuration interface 5 Configure the Firmware Server Path to the IP address of the PC Update the changes and reboot the GXV3275 End users can also choose to download a free HTTP server from http httod apache org or use Microsoft IIS web server PROVISIONING AND CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File binary or XML through TFTP or HTTP HTTPS The Config Server Path is the TFTP HTTP or HTTPS server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be the same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with the Admin Password in the Web GUI gt Maintenance gt Web SSH Access page For a detailed parameter list please r
68. ll bypass the proxy to send the packets to the specific URI The default setting is keeping this filed blank GXV3275 Administration Guide Page 71 of 103 dstream Innovative IP Voice amp Video MAINTENANCE WI FI SETTINGS Wi Fi Basics AN It is used to enable disable the WiFi feature The default setting is Wi Fi Function Disable It is used to scan and selected the available WiFi network within the ESSID range if the WiFi feature is enabled Click on Select to select the Wi Fi network to connect to The ESSID will be auto filled in the ESSID filed Wi Fi Basics It is used to fill in the ESSID of the selected WiFi network It can be auto ESSID Ee filled by clicking the Select button on the web page Password It is used to fill in tne password for the selected WiFi network MAINTENANCE TIME SETTINGS It is used to define the URL or IP address of the NTP server The Assign NTP Server Address phone may obtain the current date and time information from the server The default setting is us pool ntp org lt is used to set if the phone systems will allow the DHCP offer DHCP Option 42 override overrides the NTP server address setting If it set to Yes the DHCP NTP server offer with Option 42 will override the phone system s NTP server address setting The default setting is Yes It is used to set if the phone systems will allow the DHCP offer DHCP Option 2 to override overrides the Time Zone setting If it
69. ll save both contact entries The default setting is No It is used to upload the contact files from PC to the phone system Download XML Phonebook Clear The Old List Firmware Version 1 0 3 6 It is used to set if the phone system will delete the previous contacts when a new contact file is downloaded If set to Yes the previous contacts will be removed The default setting is No GXV3275 Administration Guide Page 79 of 103 Replace Duplicate Items Download Mode File Encoding Download Server Download Now Download Interval Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video It is used to set if the phone system will keep the original contact entries when duplicated contact entries are included in the contact file If set to Yes the phone will replace the original entries to the new one Otherwise the phone system will save both contact entries The default setting is No It is used to enable the phone system to download phonebook file and select the server and protocol to download the phonebook file It can be selected from TFTP HTTP The default setting is OFF It is used to select the encoding format for phonebook file download It can be selected from the dropdown list e UTF 8 e GBK e UTF 16 e UTF 32 e Big5 e Big5 HKSCS e Shift JIS e 1S08859 1 e 1S08859 15 e Windows 1251 e EUC KR The default setting is UTF 8 It is used to configure the server URI t
70. lls to a particular number Time based Set the time range and number to be forwarded to In this time range calls are forwarded to the number specified in In Time Forward To out of this time range calls are forwarded to the number specified in Out Time Forward To Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 20 of 103 dstream Innovative IP Voice amp Video gt Others When the phone is busy calls are forwarded to the number specified in Busy To when incoming calls are not answered the calls are forwarded to the number specified in No Answer To the waiting time for answering calls is specified in No Answer Timeout s e Full Screen Video Calling Set to automatically enable the fullscreen video call mode for inbound and outbound video calls WIRELESS amp NETWORK Users can configure Ethernet settings Wi Fi Bluetooth VPN PPPoE and other advanced network settings here ETHERNET SETTINGS Configure DHCP Static IP or PPPoE to for the phone to access network via Ethernet settings e If DHCP is selected the phone will get IP address automatically from the DHCP server in the network This is the default mode e f Static IP is selected manually enter the information for IP Address Subnet Mask Default Gateway DNS Server and Alternative DNS server e f PPPoE is selected type PPPoE Account ID and PPPoE Password provided from the PPPoE server to get authenticated for network access WLFI SETTING
71. lt the Privacy Header will be omitted in INVITE when Huawei IMS special feature is active If set to Yes it will always be presented If set to No it will always be omitted The default setting is Default It is used to set if the P Preferred Identity Header will be presented in the SIP INVITE message If set to default the P Preferred Identity Header will be omitted in SIP INVITE message when Huawei IMS special feature is active If set to Yes the P Preferred Identity Header will always be presented If set to No it will be omitted The default setting is Default It is used to set which network protocol will be used to transport the SIP message It can be selected from TCP UDP TLS The default setting is UDP It is used to set which SIP header sip or sips will be used if TLS is selected for SIP Transport The default setting is sip It is used to set the port information in the Via header and Contact header of SIP message when the phone system use TCP or TLS If set to No these port numbers will use the permanent listening port on the phone Otherwise they will use the ephemeral port for the particular connection The default setting is No It is used to set if the phone system enables the symmetric RTP mechanism If it is set to Yes the phone system will use the same socket port for sending and receiving the RTP messages The default setting is No It is used to set if the phone system will s
72. messages to the proxy server The default setting is Yes If it is set to All the SIP user s registration information will be cleaned when the phone start pre registration after rebooting The SIP Contact header will contain to notify the server to unbind the connection If set to Instance the phone only cleans the current SIP user s info The default is Instance It is used to configure the time period in minutes in which the phone refreshes its registration with the specified registrar The default setting is 60 The maximum value is 64800 about 45 days It is used to configure the time period in seconds in which the phone will retry the registration process in the event that is failed The default setting is 20 The maximum value is 3600 1 hour It is used to configure the local SIP port used to listen and transmit The default setting is 5060 for Account 1 5062 for Account 2 5064 for Account 3 5066 for Account 4 5068 for Account 5 and 5070 for Account 6 The valid range is from 5 to 65535 It is used to set if the phone system will subscribe voice message service If it is set to Yes the phone system will periodically send SIP SUBSCRIBE message for Message Waiting Indication service GXV3275 phone supports both non synchronized MWI The default setting is No system synchronized and It is to set if the phone system will use the session timer If it is set to Yes it will be added in the SIP INVITE me
73. n intervals for screen saver display gt Clock Display analog clock as screen saver gt Colors Display color as screen saver g gt Photo Frame After selecting Photo Frame tap on to select local pictures to be displayed in photo frame as screen saver gt Photo Table After selecting Photo Table tap on to select local pictures to be displayed in photo table as screen saver e Font size Tap on it to adjust the font size for LCD screen e Landscape Screen Tap on the checkbox to enable disable landscape display on all the screens This option is usually used when the 3rd party application displays vertically when running on the GXV3275 screen If it is enabled it may cause some apps disabled e HDMI Tap on it to turn on off the HDMI video output when HDMI device connected e HDMI display settings Tap on HDMI display settings to adjust display size on the HDMI device STORAGE The storage status for phone s internal and external storage devices is sorted and displayed with different categories Users can tap on the category to manage the corresponding data see table below Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 27 of 103 dstream Innovative IP Voice amp Video GB fa a go Internal storage Total space A Available i Apps app data amp media content i Cached data i Misc sdcard O BR Figure 5 GXV3275 Storage Table 3 GXV3275 Storage Category and Ac
74. nd 15 frames second 25 frames second 30 frames second and Variable frames rate The default setting is 15 frames second The video frame rate is adjustable based on network conditions Increasing the frame rate will significantly increase the amount of data transmitted therefore consuming more bandwidth The video quality will be affected due to packet loss if extra bandwidth is not allocated It is used to set if the phone system displays the video stream sending and receiving information during a video call The default setting is No It is used to set if the phone system enables frame skipping in video decoder If it is enabled the video decoder will skip the P frame and start decoding from the next I frame Enabling this option will help reduce flickering in the video when the bandwidth is limited in the network environment The default setting is Yes ADVANCED SETTINGS TONE GENERATOR Call Progress Tones Dial Tone Ring Back Tone Busy Tone Reorder Tone Confirmation Tone Call Waiting Tone PSTN Disconnect Tone Call Waiting Tone Gain Default Ring Cadence Firmware Version 1 0 3 6 These settings are used to configure ring or tone frequencies based on parameters from the local telecom provider By default they are set to the North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Fre
75. nd save it in SD card Insert the SD card to GXV3275 Power cycle the GXV3275 and the 5 LCD keys on the bottom of the screen will light up Wait for the LCD keys light to turn off Once the light is off immediately press and hold both keys Q the first LCD key from the left and Q the third LCD key from the left at the same time Release the keys when the LCD screen displays the upgrading bar The GXV3275 will start upgrading and display the upgrading process in the screen Wait until the upgrading is done The GXV3275 will reboot itself 0 Check the firmware status and remove the SD card A Note Upgrading via USB storage device is not supported on the GXV3275 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 91 of 103 dstream Innovative IP Voice amp Video NO LOCAL FIRMWARE SERVERS For users that would like to use remote upgrading without a local TFTP server Grandstream offers a NAT friendly HTTP server This enables users to download the latest software upgrades for their phone via this server Please refer to the webpage http www grandstream com support firmware Alternatively users can download a free TFTP or HTTP server and conduct a local firmware upgrade A free windows version TFTP server is available for download from http www solarwinds com products freetools free_ tftp server aspx http tftpd32 jounin net Instructions for local firmware upgrade via TFTP 1 Unzip the firmware fi
76. ne Seize Timeout is the line seize event expiration timer The default value is 15 seconds The valid range is from 15 to 60 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 49 of 103 ACCOUNT CODEC SETTINGS DTMF DTMF Payload Type Preferred Vocoder iLBC Frame Size Enable RFC5168 Support H 264 Image Size Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video It is used to set the parameter to specify the mechanism to transmit DTMF Dual Tone Multi Frequency signals There are 3 supported modes in audio RFC2833 or SIP INFO In audio which means DTMF is combined in the audio signal not very reliable with low bit rate codecs e RFC2833 which means to specify DTMF with RTP packet Users could know the packet is DTMF in the RTP header as well as the type of DTMF e SIP INFO which use SIP info to carry DTMF The defect of this mode is that it s easily to cause desynchronized of DTMF and media packet if the SIP and RTP messages are required to transmitted respectively The default setting is RFC2833 It is used to configure the RTP payload type that indicates the transmitted packet contains DTMF digits The valid range is from 96 to 127 It lists the available and enabled audio codecs for this account Users can enable the specific audio codecs by moving them to the Selected box and set them with a priority order from top to bottom This configuration will be included with the same prefe
77. ng solution and the functionality of a tablet businesses throughout the world can now use the GXV3275 for all communication and productivity needs A Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty A Warning Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com support Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 11 of 103 dstream Innovative IP Voice amp Video A FCC Caution Any Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equ
78. novative IP Voice amp Video Indicator device s upper right corner when there are unread Messages If it set to Yes the LED indicator will keep off if the phone system has new messages Otherwise the LED indicator will be turned on The default setting is No It is used to set if the phone system will turn on the LED indicator at l device s upper right corner when the internal contact storage or Disable Contact or Message message storage is full If it set to Yes the LED indicator will keep off Full Indicator if the phone system has new messages Otherwise the LED indicator will be turned on The default setting is No If set to Yes the LED indicator on the upper right corner of the GXV3275 will not light up when the LCD screen is off The default setting is No Disable Indicator When LCD is It is used to set if the phone system will turn on the LED indicator at Off device s upper right corner when the LCD screen is turned off If it set to Yes the LED indicator will keep off when the LCD screen is off Otherwise the LED indicator will be turned on The default setting is No It is used to set the Transmission Gain in RJ9 headset channel It can be selected from the dropdown list e 0 e 6 RJ9 Headset TX Gain dB e 46 e 12 e 18 e 24 The default setting is OdB It is used to set the Receive Gain in RJ9 headset channel It can be selected from the dropdown list e 0 e 6 RJ9
79. o download the phonebook file The phone system will send request to the server to download the phonebook file with filename phonebook xml Click Download button to start downloading the XML phonebook to the phone immediately It is used to set if allow and how often the phone system to send the request to the server to download the phonebook file It can be selected from the dropdown list e None e 2 Hour e 4 Hour e 6 Hour e 8 Hour e 12 Hour GXV3275 Administration Guide Page 80 of 103 dstream Innovative IP Voice amp Video A Note For more information on XML Based Downloadable Phonebook on GXV3275 please refer to the GXV3275 XML Phonebook Guide in the following link http www grandstream com products gxv_series qxv3275 documents gxv3275 xml phonebook quide p df Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 81 of 103 MAINTENANCE LDAP BOOK Server Address Port Base DN User Name Password LDAP Name Attributes LDAP Number Attributes LDAP Mail Attributes LDAP Name Filter Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video It is used to configure the URI of the LDAP Lightweight Directory Access Protocol server It is used to configure the LDAP server port The default LDAP port number is 389 It is used to configure the LDAP search base This is the location in the directory where the search is requested to begin Example dc grandstream dc com o
80. o set the prefix characters for the firmware files If it is configured only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone system It allows the ITSP to lock firmware updates It is used to set the post characters for the firmware files If it is configured only the firmware with the matching encrypted postfix will be downloaded and flashed into the phone system It allows the ITSP to lock firmware updates It is used to set the prefix characters for the configuration files If it is configured only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone system It is used to set the prefix characters for the configuration files If it is configured only the firmware with the matching encrypted postfix will be downloaded and flashed into the phone system It is used to set if the phone system will broadcast the Multicast DNS mDNS message during booting up to allow itself to be discovered and be configured by the SIP platform If it is set to User Type A the phone system will broadcast the MDNS message A_grandstream cfg local if it is set to Use Type SRV the MDNS message will be SRV_grandstream cfg local The default setting is Use Type A It is used to set if the phone system allows the DHCP offer message GXV3275 Administration Guide Page 74 of 103 Server DHCP Option 120 Override SIP Server 3CX Auto Provision
81. o the STUN server to learn the public IP address of its network Only non symmetric NAT routers work with STUN The default setting is stun ipvideotalk com It is used to configure the IP address for the Contact header and Connection Information in the SIP SDP message It should ONLY be used if it s required by your ITSP The default setting is keep the box blank It is used to fill in the SSL certificate used for SIP TLS Transport It is used to fill in the SSL Private key used for SIP TLS Transport It is used to fill in the SSL Private key password used for SIP TLS Transport GXV3275 Administration Guide Page 62 of 103 ndstream Innovative IP Voice amp Video ADVANCED SETTINGS CALL FEATURES It is used to set if the speaker to play the ringtone if the speaker channel is not set as default channel If set to Yes the phone will Always Ring Speaker force to play the ring speaker in speaker channel The default setting is No End user might need this feature when the headset is connected It is used to allow the phone system to invite the all the call parties into a conference by pressing the conf key If it is disabled the end user Auto Conference i has to add each call party to conference manually The default setting is No It is used disable call waiting feature If it is checked the phone gi system will reject the second incoming call during an active session Disable Call Waiting f ME without user s knowledge
82. obile devices The Bluetooth Handsfree profile for the mobile phone number will also show as one line in the dial screen for users to make call using the GXV3275 gt Pairing Tap on the Bluetooth device name in the scan result to pair and connect to the device Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 23 of 103 dstream Innovative IP Voice amp Video gt Show received files Press MENU button and select Show received files to view Bluetooth file transfer history and access received files F gt Paired device settings If the device is paired tap on icon on the right side of the paired Bluetooth device name to access settings including Rename Unpair and Headset audio Please note Headset audio can be turned on only if Enable headset mode is set to Yes Bluetooth settings feel GZS 18 15 GXV3275 L ki enable headset mode Paired devices amp xXiaolong s iPhone i Available devices LI gxp2140_000b82578eec 0 LI gxp2140_000b82578f3d 0 LI gxp2140_000b82578f18 0 Figure 3 GXV3275 Bluetooth Paired Device Settings For more information about Bluetooth feature on the GXV3275 please refer to the following link http www grandstream com products gxv_series qxv3275 documents gxv3275 bluetooth goude od VPN 1 Tap on Add VPN profile to set up VPN connection The supported VPN type are PPTP L2TP IPSec PSK L2TP IPSec RSA IPSec Xauth PSK IPSec Xauth RSA
83. om Known Servers setting Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 9 of 103 dstream e Added Configuration via Keypad Menu setting e Deleted Configuration via LCD Menu setting FIRMWARE VERSION 1 0 1 29 e This is the initial version Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 10 of 103 dstream Innovative IP Voice amp Video WELCOME Thank you for purchasing Grandstream GXV3275 IP Multimedia Phone for Android The powerful GXV3275 combines a comprehensive 6 line IP video phone a multi platform video conferencing solution and the user experience of an Android tablet to offer an all in one voice video data and mobility solution The GXV3275 is a 6 line IP multimedia phone with a 7 capacitive touchscreen that runs on Android OS version 4 2 offering access to the hundreds of thousands of Android apps in the Google Play Store including business productivity apps such as Skype Microsoft Lync Salesforce1 and GoToMeeting The phone features dual Gigabit ports HD audio and HD video a built in web browser integrated Wi Fi 802 11b g n for network flexibility PoE and a tiltable CMOS camera The GXV3275 s integrated Bluetooth allows users to sync calendars and contacts between their mobile phone and the GXV3275 use hands free Bluetooth headsets and to transfer calls between the GXV3275 and their mobile phone By combining a state of the art IP phone an advanced video conferenci
84. on files changes It is used to define on which day of the week the phone system will check the HTTP TFTP server for firmware upgrades or configuration files changes It is used to define the phone system s rules for automatic upgrade It can be selected from e Always Check at bootup e Always Check at bootup when F W pre suffix changes e Skip the Firmware Check The default setting is Always Check at bootup It is used to set if the phone system will pop up a notification message before upgrading new firmware If set to Yes the phone will automatically start upgrading after downloading the firmware file Otherwise users would need to confirm in the prompted message on GXV3275 Administration Guide Page 75 of 103 Factory Reset Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video the LCD screen to start upgrading process The default setting is Yes It is used to reset the phone system to the default factory setting mode If the Clear the SD card is checked the SD card storage mounted to the phone will be format as well GXV3275 Administration Guide Page 76 of 103 MAINTENANCE SYSLOG Syslog Server Syslog Level MAINTENANCE LOGCAT Clear Log Log Tag Log Priority Get Log MAINTENANCE DEBUG Capture Trace Trace List View Trace Firmware Version 1 0 3 6 dstream Innovative IP Voice amp Video It is used to configure the URI which the phone system will send
85. ount the MPK key will be displayed on the account tab in the Phone app Key Mode It is used to setup the keys features in the dropdown list e Speed Dial Press to dial the number in the UserID field e Busy Lamp Field BLF Monitor other account status Call Transfer Transfer the current active call to other party programmable Keve e Call Intercom Initiate an Intercom paging call e Speed Dial via Active Account It is similar to Speed Dial but it will use the current active account For example if the phone is offhook and Account 2 is active it will make an outbound via Account 2 e Dial DTMF Dial the DTMF digits in the User ID filed e Call Park a call to the specified parking orbit or retrieve a call from the orbit Account It is used to bundle the programmable with selected account Name It is used to name the programmable keys Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 58 of 103 Call Forward Type All To Time Period In Time Forward To Out Time Forward To Busy To No Answer To No Answer Timeout s Matching Incoming Caller ID Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video User ID It is used to configure the parameter of the programmable key It is to set the Call Forwarding feature for this account 1 None Disable call forwarding feature 2 Unconditional Set to forward all calls to a specified account 3 Time based Set the call forwarding rule ba
86. p www grandstream com products gxv_series gxv3275 documents gxv3275 ap book guide pdf Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 83 of 103 MAINTENANCE BROADSOFT Server Port Username Password Group Directory Enterprise Directory Group Common Enterprise Common Personal Directory Missed Call Log Placed Call Log Received Call Log Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video It is used to configure the BroadWorks Xsi server URI If the server uses HTTPS please add the header HTTPS ahead of the Server URI For instance https SERVER URI It is used to configure the BroadWorks Xsi server port The default port is 80 If the server uses HTTPS please configure 443 It is used to configure the Username for the BroadWorks Xsi query It is used configure the password for the BroadWorks Xsi query It is used to set if the phone system will enable disable the BroadWorks Xsi Group Directory features on the phone The name filed is used to name the directory If it keeps blank the phone system will use the default name Group for it It is used to set if the phone system will enable disable the BroadWorks Xsi Enterprise Directory features on the phone The name filed is used to name the directory If it keeps blank the phone system will use the default name Enterprise for it It is used to set if the phone system will enable disable the BroadWorks
87. p Video DATE amp TIME e Enable and Use Specified NTP Server Address Assign the URL or IP Address of NTP Server e Set date Set the current date for the GXV3275 e Set time Set the time on the GXV3275 manually e Select time zone Select time zone for the GXV3275 e Use 24 hour format Check uncheck to display the time using 24 hour time format or not For example in 24 hour format 13 00 will be displayed instead of 1 00 p m e Choose date format Select the format of year month and day for the date to be displayed ABOUT PHONE About Phone lists the GXV3275 s SIP account information network status and system information e Account Status Displays the account name and registration status on the GXV3275 e Network Status Displays MAC Address Address Type IP Address Subnet Mask Default Gateway DNS Server Alternative DNS server NAT Type and VPN IP if any e System Information Displays the Android version system version recovery version u boot version kernel version hardware version and CPE version of the GXV3275 The system version is the firmware version for the GXV3275 ADVANCED SETTINGS e Account gt Configure SIP account s registration information Tap on one account and fill in the necessary information to register the account which includes Account Active Account Name SIP Server SIP User ID SIP Auth ID SIP Auth Password Voice Mail User ID and Display Name gt GXV3275 supports UCM Auto Config Number
88. power off or unplug the GXV3275 when the upgrading process is on UPLOAD FIRMWARE LOCALLY If there is no HTTP TFTP server users could also upload the firmware to the GXV3275 directly via Web GUI Please follow the steps below to upload firmware to GXV3275 locally Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 90 of 103 dstream Innovative IP Voice amp Video Download the latest GXV3275 firmware file from the following link and save it in your PC http www grandstream com Support firmware 2 Log in the Web GUI as administrator in the PC 3 Goto Web GUI gt Maintenance gt Upgrade configure Upgrade Via as Manually Upload 4 Click the Upload button a window will be prompted to select firmware file to upload 5 Select the firmware file from your PC Then uploading progress will show at the button where it was Upload in the above step 6 When uploading is done users can see the upgrading process starts on the GXV3275 LCD 7 The phone will reboot again with the new firmware version upgraded Upgrade Via Manual Upload e Yv Upload Firmware File to Update Uploading gp Figure 18 GXV3275 Firmware Uploading UPGRADE VIA SD CARD For users that could not use remote upgrade or could not access the phone s Web GUI to upload firmware upgrading via external SD card is an alternative Follow the steps below to upgrade GXV3275 via SD card PD N o A O Se oS Download the firmware file to PC a
89. quencies are in Hz and cadence on and off are in 10ms ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported It is used to adjust the call waiting tone volume Users can select Low Medium or High The default setting is Low It is used to define the ring cadence for the phone The default setting is c 2000 4000 GXV3275 Administration Guide Page 66 of 103 dstream Innovative IP Voice amp Video ADVANCED SETTING MPK GENERAL SETTINGS FOR MPK APP It is used to configure the prefix prepended to the BLF extension if the BLF Call pick Prefix phone answer a call to the monitored party by the BLF key The default setting is for each account It is used to configure the event list BLF URI on the phone to monitor the extensions in the list with MPK keys This feature is based on Broadsoft Event List URI standard It requires to fill in the BLF ID to the box For example if the server provides the URI BLFi23 myserver com this filed should be filled with BLF123 Then the monitored extensions will be populated in the MPK app or Extension Board if supported Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 67 of 103 dstream Innovative IP Voice amp Video ADVANCED SETTING MPK LCD SETTINGS FOR MPK APP
90. rence order in the SIP SDP message It is used to set the iLBC Internet Low Bitrate Cidec frame size if iLBC is used Users can select it from 20ms or 30ms The default setting is 30ms If set to Yes the RFC5168 mechanism will be enabled for video call RFC5168 allows SIP party to request the sender to refresh its video frame in H 264 or refresh the full picture in VP8 The default setting is No It is used to set the H 264 image size It can be selected from the dropdown list e 720P e 4CIF e VGA e CIF e QVGA e QCIF The default setting is 720P GXV3275 Administration Guide Page 50 of 103 H 264 Profile Type Video Bit Rate SDP Bandwidth Attribute Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video Note For some network environment the default setting 720P might be too high that causes no video or video quality issue during video call In this case please change H 264 Image Size to VGA or CIF and change Video Bit Rate to 384kbps or lower It is used to set the H 264 profile type It can be selected from the dropdown list e Baseline Profile e Main Profile e High Profile e BP MP HP The default setting is Baseline Profile Note Lower levels are easier to decode but higher levels offer better compression Usually for the best compression quality choose High Profile for playback on low CPU machines or mobile devices choose Baseline Profile If BP MP HP is s
91. rsion 1 0 3 6 GXV3275 Administration Guide Page 22 of 103 dstream Innovative IP Voice amp Video Bluetooth settings PO re C 18 12 GXV3275 L ki enable headset mode Available devices LI gxp2140_000b82578eec 0 LI gxp2140_000b8 C gxp2140 000b8i Rename phone Visibility timeout LI gxp2160_000b8 Show received files Figure 2 GXV3275 Bluetooth Settings gt Visibility Tap on GXV3275 on the top of the above screen to switch visibility status of the phone via Bluetooth Normally you would need turn it on during pairing process so that other Bluetooth devices can discover the GXV3275 gt Visibility timeout Press MENU button and select Visibility timeout Tap to select the timeout interval among 2 minutes 5 minutes 1 hour or never By default the visibility timeout is 2 minutes gt Rename phone Press MENU button and select Rename phone to change the name of the GXV3275 which is displayed on other Bluetooth devices when discovered By default it s GXV3275 as shown on the top of the Bluetooth settings screen gt Search for devices Press MENU button and select Search for devices to initiate scan process on the GXV3275 to discover the Bluetooth devices within the range gt Enable headset mode When it s turned on the connected mobile devices via Bluetooth can switch phone call to the GXV3275 so that users can talk using the GXV3275 handset speaker for phone calls on the m
92. s used to configure the PPPoE account ID if the PPPoE is used It is used to configure the PPPoE password if the PPPoE is used It is used to configure the secondary DNS IP address if the static IP is used lt is used to configure the secondary alternate DNS IP address to failover during both the default DNS server and alternate DNS server s outage It is used to enable the LLDP Link Layer Discovery Protocol feature on the phone system If it is set to Yes the phone system will broadcast LLDP PDU to advertise its identity and capabilities and receive same from a physical adjacent layer 2 peer The default setting is Yes It is used to define the Layer 3 packet s QoS parameter for SIP messages in decimal pattern This value is used for IP Precedence Diff Serv or MPLS The default setting is 48 which is equivalent to the DSCP name constant CS6 GXV3275 Administration Guide Page 69 of 103 Layer 3 QoS for Audio Layer 3 QoS for Video Layer 2 QoS 802 1Q VLAN Tag Layer 2 QoS 802 1p Priority Value PC Port VLAN Tag PC Port Priority Value PC Port Mode User Agent 802 1x mode Identity 802 1 X Secret 802 1 Private Firmware Version 1 0 3 6 Lues Innovative IP Voice amp Video It is used to define the Layer 3 packet s QoS parameter for RTP messages in decimal pattern This value is used for IP Precedence Diff Serv or MPLS The default setting is 48 which is equivalent to the DSCP name constant CS6
93. sed on time The system can forward the incoming calls to the accounts of In Time Forward to and Out Time Forward to 4 Others Set the call forwarding rule based on account status The system can forward the incoming calls to the accounts of Busy to No Answer to and No Answer Timeout The valid range for No Answer Timeout s is from 1 to 120 It is used to specify the account to be forwarded to if the Unconditional Call Forward Type is used It is used to configure the period of time to forward the call if the Time based Call Forward Type is in use It is used to specify the account to be forwarded to if the current time is within the configured Time Period It is used to specify the account to be forwarded to if the current time is out of the configured Time Period It is used to specify the account to be forwarded to if the Call Forward On Busy is active It is used to specify the number to be forwarded to if Call Forward On No Answer is active It is used to define the timeout in seconds before the call is forwarded on no answer feature The valid range is from 1 to 120 The default value is 20 seconds It is used to specify the rules for the incoming calls If the incoming caller ID or Alert Info matches the number pattern or Alert Info text rules the phone will play the selected distinctive ringtone The rule policy e Specific caller ID number For example 8321123 e A defined pattern with certain length using
94. set if the Broadsoft Call center feature will be enabled for this account If it is set to Yes the soft key CallCenter is displayed on LCD dial screen for the Broadsoft account User can access Eee eee different Broadsoft Call Center agent features via this softkey Please note that Feature Key Synchronization will be enabled regardless of this setting The default setting is No It is used to enable or disable the Broadsoft Hoteling event feature It must turn on the Broadsoft call center feature before enabling this Hoteling Event feature With Hoteling Event enabled user can access the Hoteling feature option by tapping the Call Center key in the Phone app The default setting is No It is used to obtain the Broadsoft Call center status If it is set to Yes the phone will send SIP SUBSCRIBE message to the server to get Call Center Status call center status It must turn on the Broadsoft call center feature before enabling this feature The default setting is No It is used to configure the ringtone for the account Users can set ringtones from the dropdown list User can also import customized Account Ring Tone ringtone from LCD Setting menu The customized ringtone file name will also be showed up in the dropdown list that allows user to select It is used to configure the MPK keys in the Phone app It MUST use unregister accounts to set the programmable keys Once this key is configured on the unregistered acc
95. ssage to notify the server It is used to configure the phone system s SIP session timer It enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE If there is no refresh via an UPDATE or re INVITE message the session will be terminated once the session interval expires Session Expiration is the time in seconds where the session is considered timed out provided no successful session refresh transaction occurs beforehand The default setting is 180 The valid range is from 90 to 64800 It is used to configure the minimum session expiration timer in seconds if the phone is act as a timer refresher The default setting is 90 The valid range is from 90 to 64800 GXV3275 Administration Guide Page 45 of 103 ndstream Innovative IP Voice amp Video It is use to set which party will refresh the active session if the phone makes outbound calls If it is set to UAC and the remote party does not support Refresher feature the phone system will refresh the UAC Specify Refresher 8 Pp f Se P Fr active session If it is set to UAS the remote party will refresh it If it is set to Omit the header will be omitted so that it can be selected by the negotiation mechanism The default setting is Omit It is use to set which party will refresh the active session if the phone receives inbound calls If it is set to UAC the remote party will UAS Specify Refresher refresh the ac
96. sts information of the data that the app has access to For example the application might access the location information storage phone calls and etc e f an application is misbehaving tap on Report softkey if available to send the developer information for the application A Note Stopping a built in application operating system processes or services might disable one or more dependent functions on the phone Users may need restart the phone to restore full functionality again SECURITY SETTINGS SCREEN SECURITY e Screen lock Set up pattern or password for screen lock Wizard will be provided to set up the pattern The screen will be locked after booting up or the screen is off i e screensaver screen activated or manually slide down Status Bar gt System Settings gt Screen Off A to turn off LCD Users will then be required to enter password or pattern to login When the screen is locked users can still be able to answer or reject incoming call e Owner Info Display owner info on the lock screen This can be useful if the device is lost PASSWORDS e Make passwords visible Check uncheck to show hide letters when users type screen lock password instantly Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 30 of 103 dstream Innovative IP Voice amp Video DEVICE ADMINISTRATION e Device administrators View or deactivate device administrators e Unknown sources Check uncheck to enable disable permiss
97. t setting is No It is used to set the number of voice frames transmitted per packet When configuring this it should be noted that the ptime value for the SDP will change with different configurations here This value is related to the codec used and the actual frames transmitted during the in payload call For end users it is recommended to use the default setting as incorrect settings may influence the audio quality The default setting is 2 It is used to define the amount of delay to eliminate jitter caused by GXV3275 Administration Guide Page 52 of 103 dstream Innovative IP Voice amp Video transmission congestion The valid range is from 0 to 1000 The default settings is 50 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 53 of 103 ACCOUNT CALL SETTINGS Start Video Automatically Start Video Call Fullscreen Remote Video Request Dial Plan Prefix Disable DialPlan Dial Plan Firmware Version 1 0 3 6 ndstream Innovative IP Voice amp Video It is used to set if the phone system will enable the video feature automatically when it makes an outbound call If set to Yes the video codec attributes will be included in the SIP INVITE message Or the attributes will not be included The default setting is Yes It is used to set if the phone enable the full screen mode when answering a video call The default setting is No It is used to set the preference to handle video request from the
98. the syslog messages to The default setting is log ipvideotalk com It is used to selects the level of logging for syslog The default setting is None There are 4 levels from the dropdown list DEBUG INFO WARNING and ERROR The following information will be included in the syslog packet e DEBUG Sent or received SIP message e INFO Product model version on boot up NAT related info SIP message summary Inbound and outbound calls Registration status change Negotiated codec Ethernet link up e WARNING SLIC chip exception e ERROR SLIC chip exception Memory exception It is used to clear the log files saved in the phone system It is used to configure the filter to display the specified process log file It is used to select the log priority to display It can be selected from e Verbose e Debug e Info e Warn e Error e Fatal e Silent Suppress all output The default setting is Verbose Click it display the log file on the web page Press START to start capturing a trace and press STOP to stop the capture process It is used to list the captured files in the drop down box Click the Delete button to delete the selected trace It is enter the phone system s directory to view the captured trace files GXV3275 Administration Guide Page 77 of 103 MAINTENANCE LANGUAGE Language MAINTENANCE TR 069 Enable TR 069 ACS URL ACS Username ACS Password Periodic Inform Enable Periodic
99. tions ER Tap on it to access running apps downloaded apps all apps and etc Users could Si tap on the app to stop the process Cached data Tap on it to clear cached data for all apps Misc Tap on it to open the file system of the storage in FileManager Users can then j select the folders to be cleaned up Picture videos Tap on it to open albums in Gallery Audio Tap on it to open the audio file using Music app or FileManager Downloads Tap on it to open download history Users can tap on Erase SD card to remove all the pictures video and files from the SD card in the phone s storage Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 28 of 103 dstream Innovative IP Voice amp Video Erase SD card fa Go ZS O 19 04 Erase the SD card You will lose all data on the card Erase SD card Figure 6 Erase SD Card APPLICATIONS VIEW APPLICATIONS Users can view the details and manage the applications installed on the GXV3275 There are four tabs with lists of applications and their components in each tab At the bottom of each tab is the memory usage information for the selected tab The four tabs are e Downloaded To view the applications you ve downloaded from GS Market or other sources e On SD Card To view the applications on the SD card of the phone s storage e Running To view the running or cached applications e All To view all the applications installed on the GXV3275 User can swipe left
100. tive session If it is set to UAS and the remote party does not support refresh feature the phone system will refresh it The default setting is UAC It is used to set the SIP message type for refresh the session If it is set to Yes the Session Timer will be refreshed by using the SIP Force INVITE oe INVITE message Otherwise the phone system will use the SIP UPDATE or SIP OPTION message The default setting is No This is used to set the caller party to act as refresher by force If set to Yes and the both party support session timers the phone will enable Caller Request Timer the session timer feature when it makes outbound calls The SIP INVITE will include the content refresher uac The default setting is No This is used to set the callee party to act as refresher by force If set to Yes and the both parties support session timers the phone will Callee Request Timer enable the session timer feature when it receives inbound calls The SIP 200 OK will include the content refresher uas The default setting is No It is used to active the session timer feature on the phone system by force If it is set to Yes the phone will use the session timer even if the remote party does not support this feature If it is set to No the Force Timer phone will enable the session timer only when the remote party supports this feature To turn off the session timer select No The default setting is No It
101. to achieve better visual effect under the selected environment The default setting is Bright Environment If set to Yes the LCD screen won t be turned off after screen timeout Disable Missed Call Backlight when there is unchecked missed call on the phone The default setting is No It is used to configure the backlight for the touch keys on the GXV3275 Users can select Change with LCD brightness Always Key Backlight Bright or Always Dark The default setting is Change with LCD brightness which mean it will turns off if the LCD is off and turns on if the LCD is back on It is used to set if the phone system will turn off the LCD backlight when there are new missed call logs on the phone If it set to Yes Disable Missed Call Indicator the LCD backlight will be turned off if the phone system has new missed call log Otherwise the LCD backlight will keep on The default setting is No It is used to set if the phone system will turn on the LED indicator at device s upper right corner when there are unread Voice Mails If it set Disable MWI Indicator to Yes the LED indicator will keep off if the phone system receive SIP NOTIFY message about unread voice mail Otherwise the LED indicator will be turned on The default setting is No Disable New Message It is used to set if the phone system will turn on the LED indicator at Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 86 of 103 ndstream In
102. to set if the phone system will end the three way conference Transfer on 3 way Conference hosted on it if it hangs up If set to Yes the conference will be Hang up transferred from hosted party thus other parties can continue the conference without interruption The default setting is unchecked It is used to set the phone system will use the 4 key as the Send key If set to Yes if the end user tap the key the phone system Use as Dial Key will send out the typed digits If set to No the key is included as part of the dialing string and please make sure the dial plan is properly configured to allow dialing out It is used to configure the feature code to enable the DND Do Not DND Call Feature On Disturb feature for this account If it is configured the phone will dial the feature code automatically when the DND feature is enabled It is used to configure the feature code to disable the DND Do Not DND Call Feature Off Disturb feature for this account If it is configured the phone will dial the feature code automatically when the DND feature is disabled It is used to configure the network based conference URI the Broadsoft Standard If it is configured end user needs to tap the Conference URI N way key during the conference to transfer the host to the remote media server Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 57 of 103 ndstream Innovative IP Voice amp Video It is used to
103. tory Reset AA 99 GXV3275 LCD Confirm Factory Heset 100 GXV3275 Web GUI Factory Heset 100 GXV3275 Web GUI Confirm Factory Reset rrnrnrrnnnnvnnnnnvnnenrvnnnrrennnrnnnnnnnnrrrrnrrrrvnnnrnnrnnneennn 101 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 5 of 103 dstream Innovative IP Voice amp Video DOCUMENT PURPOSE This document describes how to configure the GXV3275 via phone s LCD menu and web Ul menu to fully manipulate phone s features The intended audiences of this document are phone administrators To learn the basic functions of the GXV3275 please visit http www grandstream com Support to download the latest GXV3275 User Guide Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 6 of 103 dstream Innovative IP Voice amp Video GNU GPL INFORMATION GXV3275 firmware contains third party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be downloaded from Grandstream web site from http Www grandstream com support faq gnu gpl Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 7 of 103 dstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 8 of 103 dstream Innovative IP Voice
104. ttings on the web Ul always SUBMIT them by pressing the Save button on the bottom of the page and then clicking the Apply button on the top of the page to apply the configuration changes For those options with w next to it in the Web page users must reboot the phone for the changes to take effect DEFINITIONS This section describes the options in the GXV3275 Web GUI As mentioned you can log in as an administrator or an end user e Status Displays the Account Status Network Status and System Info of the phone e Account 1 6 To configure each of the SIP accounts e Advanced Settings To configure General Settings Call Features Video Settings Tone Generator and MPK Settings for MPK App e Maintenance To configure Network Settings Wi Fi Settings Time Settings Web SSH Access Upgrade Syslog Logcat Debug Language TR 069 Contacts and Device Manager The following table shows the web pages accessible by end user and administrator respectively Table 4 GXV3275 Web Access User Type Username Default Password Accessible Web Pages Administrator admin admin All pages e Status Account Status Network Status System Info e Advanced Settings Tone Generator MPK General Settings MPK LCD Settings MPK End User user 123 EXT Settings e Maintenance Network Settings Wi Fi Settings Time Settings Web SSH Access Logcat Debug Language Contacts LDAP Book Broadsoft Device Manager Firmware
105. u Boston dc grandstream dc com It is used to configure the bind Username for querying LDAP servers Some LDAP servers allow anonymous binds in which case the setting can be left blank It is used to configure the bind Password for querying LDAP servers The field can be left blank if the LDAP server allows anonymous binds It is used to configure the name attributes of each record which are returned in the LDAP search result This field allows the users to configure multiple space separated name attributes Example gn cn sn description It is used to configure the number attributes of each record which are returned in the LDAP search result This field allows the users to configure multiple space separated number attributes Example telephoneNumber telephoneNumber Mobile It is used to configure the mail attributes of the each record which are returned in the LDAP search result Example mail It is used to configure the filter used for name lookups Examples cn sn returns all records which has the cn or sn field starting with the entered prefix sn returns all the records which do not have the sn field starting with the entered prefix GXV3275 Administration Guide Page 82 of 103 LDAP Number Filter LDAP Mail Filter LDAP Displaying Name Attributes Max Hits Search Timeout ms LDAP Lookup For Dial LDAP Lookup For Incoming Call A Note ndstream Innovative IP Voice
106. uavetesvnasbiasioeniouuivestenadsbeedovovesds 95 er 96 FACTORY REGEN wiscsiscsissscecandaainasntncectaacnntananiesteiuiataaszaitivnienncausssaulssntaues 99 RESTORE TO FACTORY DEFAULT VIA LCD MENU scistaeccicszsasascestenslieaiecastonivnescrialiuice Seege 99 RESTORE TO FACTORY DEFAULT VIA THE WEB GUI aent 100 RESTORE TO FACTORY DEFAULT VIA HARD KEN S E 101 Eeer 101 EXPERIENCING THE GXV3275 APPLICATION PHONE eceeeeeees 103 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 3 of 103 dstream Innovative IP Voice amp Video Table of Tables GXV3275 Administration Guide Table 1 GXV3275 Technical Gpechflcatlons vann nnnnrrrennnrnennnnnnnnnnernrrennnnnnennnnnrnnennn 13 Table 2 GXV3275 LCD Gettnges russis iioiiniariaroiuaincandda tiani aanaeio ia naaehiaiad idoia aaae inedi 17 Table 3 GXV3275 Storage Category and Achons renn nrnnnnnnnnerrenrrrrernnnnnnnnerrrrennrrneennnenrnnennn 28 Table 4 GXV3275 Web Access inae a a aa a E aAA E a E a E 39 Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 4 of 103 Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 dstream Table of Figures GXV3275 Administration Guide GXV3275 System Settings A 19 GXV3275 Bluetooth Settings A 2
107. uide brochure GPL license FCC Part 15 CFR 47 Class B UL 60950 power adapter CE EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 EN60950 1 EN62479 RoHS RCM AS ACIF S004 AS NZS CISPR 22 24 AS NZS 60950 AS NZS 4268 GXV3275 Administration Guide Page 15 of 103 dstream Innovative IP Voice amp Video This page intentionally left blank Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 16 of 103 ndstream Innovative IP Voice amp Video GXV3275 LCD SETTINGS The GXV3275 LCD MENU provides an easy access to the settings on the phone Some of the settings from Web GUI could be configured via the LCD as well The following table shows the LCD setting menu options Table 2 GXV3275 LCD Settings e Ringtone e Auto Answer e Shared Call Appearance SCA e Call Forwarding Personalized Account e Full screen video calling ON OFF e Ethernet Settings e Wi Fi ON OFF e Wi Fi Settings e Bluetooth ON OFF Bluetooth Settings available when Bluetooth is turned on e VPN e OpenVPN e Proxy settings e Additional Network Settings e Tathering amp portable hotspot Wireless amp Network e General gt Silent mode ON OFF gt HDMI ON OFF gt Line Order Sound gt Volumes e Incoming Calls Ringtone e Notifications Notification tone e Brightness e Screen timeout Display e Screensaver Timeout e Daydream e Font size e Landscape Screen Firmware Version 1 0 3 6 GXV3275 Administration Guide P
108. utgoing call If it is set to Yes the From header in the SIP INVITE messages will be set to anonymous essentially blocking the Caller ID to be displayed The default setting is No Send Anonymous If it is set to Yes the phone will reject the calls whose SIP INVITE Anonymous Call Rejection message includes Anonymous information in the From header The default setting is No It is used to categorize the call logs saved for this account If it is set to Log All all the call logs of this account will be saved If set to Log Call Log Incoming Outgoing Calls Missed Calls Not Record the whole call history will be saved other than missed call If it set to Disable Call All none of the call history will be saved The default setting is Log All It is to configure phone s setting to meet different vendors server requirements Users can choose from Standard Broadsoft CBCOM RNK China Mobile ZTE IMS Mobotix ZTE NGN or Huawei IMS depending on the server type The default setting is Standard Special Feature It is used for the Broadsoft standard call feature synchronization If it is enabled the phone will send SIP SUBSCRIBE message to the server Feature Key Synchronization and receive SIP NOTIFY message from the server to synchronize the DND Call Forwarding and Call Center features The default setting is Disable Enable Call Features It is used to switch the local start command feature If it is set to Yes
109. vailable for advanced custom application development Allow various Android operating system 4 2 compliant applications to be developed downloaded and run in the embedded device with provisioning control Yes both handset and speakerphone support HD wide band audio Yes integrated stand with multiple adjustable angles Wall mountable Layer 2 QoS 802 1Q 802 1p and Layer 3 ToS DiffServ MPLS QoS User and administrator level access control MD5 and MD5 sess based authentication 256 bit AES encrypted configuration file TLS SRTP HTTPS 802 1x media access control English German Italian French Spanish Portuguese Russian Croatian Chinese Korean Japanese and more Firmware upgrade via TFTP HTTP HTTPS or local HTTP upload mass provisioning using TR 069 or AES encrypted XML configuration file Universal power adapter included Input 100 240VAC 50 60Hz Output 12VDC 1 5A 18W Integrated PoE Power over Ethernet 802 3at Class 4 GXV3275 Administration Guide Page 14 of 103 Physical Temperature and Humidity Package Content Compliance Firmware Version 1 0 3 6 Lues Innovative IP Voice amp Video Dimension 252mm W x 211mm L x 84mm H Unit weight 1 08kg Package weight 1 77kg Operating 0 C to 40 C Storage 10 C to 60 C Humidity 10 to 90 Non condensing GXV3275 phone handset with cord base stand universal power supply network cable lens cleaning cloth quick installation g
110. will be played if the call is being hold Enable Local MOH Ge by the phone The default setting is No Firmware Version 1 0 3 6 GXV3275 Administration Guide Page 60 of 103 ndstream Innovative IP Voice amp Video ADVANCED SETTINGS PAGE DEFINATIONS ADVANCED SETTINGS GENERAL SETTINGS Local RTP Port Use Random Port Disable in call DTMF display Hide LDAP Contacts Hide Call History BS Call Log Update Interval s Keep alive Interval s Firmware Version 1 0 3 6 It is used to define the local RTP RTCP port pair used to listen and transmit If it is configured with X in channel 0 the port X will be used for audio RTP message the port X 1 for audio RTCP message the port X 2 for video RTP message and the port X 3 for video RTCP In Channel 1 the each port number will be incremented by 4 for each message This increment rule will apply to other channels and other port numbers By default the Account 1 will use Channel 0 Account 2 Channel 1 Account 3 Channel 2 Account 4 Channel 3 Account 5 Channel 4 and Account 6 Channel 5 If an account needs to establish multiple session simultaneously the system will use the ports in the next available channels The default value is 5004 The valid range is from 1024 to 65400 It will force the phone system to use random ports for both SIP and RTP messages This is usually necessary when multiple phones are behind the same full cone NAT The default setting is No Note
111. x and to specify where x could be any digit from 0 to 9 Samples xx at least 2 digit number xx only 2 digit number 345 xx 3 digit number with the leading digit of 3 4 or 5 6 9 xx 3 digit number with the leading digit from 6 to 9 GXV3275 Administration Guide Page 59 of 103 ndstream Innovative IP Voice amp Video e Alert Info text Users could configure the matching rule as certain text e g priority and select the custom ring tone mapped to it The custom ring tone will be used if the phone receives SIP INVITE with Alert Info header in the following format Alert Info lt http 127 0 0 1 gt info priority It is used to select the distinctive ring tone if the incoming caller ID Distinctive Ring Tone matched the specified Matching Incoming Caller ID rule If so the phone will play the selected ringtone It is used to load the MOH Music on Hold file to the phone Click on Browse button to upload the music file from local PC The MOH audio file has to be in wav or mp3 format Note MAE Please be patient while the audio file is being uploaded It could take Upload Local MOH Audio File Ss ee more than 3 minutes to finish the uploading especially the file size is large The button will show as Processing during the uploading Once done it will show as Browse again Click on Save on the bottom of the web page and Apply on the top of the web page to save the change If set to Yes the local MOH file

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